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Minutes of meeting

Renfrewshire Council · 14 September 2023
Back to Finance, Resources and Customer Services Policy Board — 14 September 2023 and its agenda

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Minute of Meeting
Finance, Resources and Customer Services Policy Board 
Date Time Venue
Thursday, 14 September
2023
10:00 Via Teams Platform, 
Present: Councillor Fiona Airlie-Nicolson, Councillor Alison  Ann-Dowling, Councillor
Jacqueline Cameron, Provost Lorraine Cameron, Councillor Graeme Clark, Councillor
Audrey Doig, Councillor Chris Gilmour, Councillor Neill Graham, Councillor Robert Innes,
Councillor Bruce MacFarlane, Councillor David McGonigle, Councillor Sam Mullin, Councillor
Iain Nicolson, Councillor John Shaw 
Chair
Councillor Shaw, Convener, presided. 
In Attendance
A MacArthur, Director of Finance & Resources; B Lambert, Corporate Procurement
Manager, G Beattie, Strategic Commercial Category Manager, J Castle, Senior
Communications Officer, A Donaldson, Strategic Commercial Category Manager, L Gillan,
Strategic Commercial Category Manager, C Henderson, Senior Planning & Policy Officer
and R Park, Category Manager (all Chief Executive’s); C Dalrymple, Head of Facilities &
Property Services, L Feely, Head of Housing Services, E Scott, Operations Manager
(Building Services), S Heron, Assistant Transportation & Development Manager and L
Rennie, Operations Manager (all Environment, Housing & Infrastructure); and M
Conaghan, Head of Corporate Governance, P Murray, Head of Head of Digital,
Transformation and Customer Services, M Boyd, Head of People & OD, E Simpson and S
Fanning, both Principal HR & OD Advisers, G Easdon, ICT Business Services Manager, E
Shields, Business Services Manager, R Davidson, Category Manager (ITC), R Cree, OD &
Workforce Planning Manager, D Pole and J Skinner, both End User Technicians, P Shiach,
Senior Committee Services Officer, J Barron; Committee Services Officer, D Cunningham,
Committee Services & Licensing Officer and K Marriot, Licensing & Committee Assistant
(all Finance & Resources). 
Webcasting of Meeting
Prior to the commencement of the meeting the Convener intimated that this meeting of the
Policy Board would be filmed for live or subsequent broadcast via the Council's internet
site.

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Apology
Councillor Grady.  
Declarations of Interest and Transparency Statements
Councillor Clark declared in interest in item 12 of the agenda, Conference
Homologation – Councillors’ Guide To Understanding Your Council’s Financial
Reporting Requirements for the reason that he had attended the Conference and
indicated his intention to leave the meeting during consideration of this item and not
take part in any discussion or voting thereon. 
Councillor Ann-Dowling declared in interest in item 12 of the agenda, Conference
Homologation – Councillors’ Guide To Understanding Your Council’s Financial
Reporting Requirements for the reason that she had attended the Conference and
indicated her intention to leave the meeting during consideration of this item and not
take part in any discussion or voting thereon.  
Valedictory
Prior to the commencement of the meeting, the Convener advised the Board that B
Lambert, Corporate Procurement Manager was attending a meeting of the Board for
the last time as she had secured an appointment with the Scottish Government. The
Convener thanked Ms Lambert for the work she had undertaken and her assistance
to the Board members during her time with Renfrewshire Council. 
1 Investment Review Board
There was submitted the Minute of the meeting of the Investment Review Board held
on 7 June 2023, a copy of which forms Appendix I to this Minute. 
DECIDED:  That the Minute be noted. 
2 Joint Consultative Board (Non-Teaching)
There was submitted the Minute of the meeting of the Joint Consultative Board (Non-
teaching) held on 30 August 2023, a copy of which forms Appendix 2 to this Minute. 
DECIDED:  That the Minute be approved.

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3  Revenue and Capital Monitoring as at 23 June 2023
There was submitted a budget monitoring report by the Director of Finance &
Resources relative to Revenue and Capital budget expenditure up to 23 June 2023
for those services reporting to this Policy Board. Tables 1 and 2 of the report detailed
the projected revenue outturn position. 
The report indicated a projected revenue overspend of £1.055m (1.1%) against the
revised budget for the year and the Capital budget was projected to break-even. 
Appendices to the report provided detailed analysis of expenditure, and budget
adjustments were listed at paragraphs 4 and 6 of the report. 
DECIDED: 
(a)  That the projected Revenue return position detailed in Table 1 of the report be
noted; 
(b)  That the projected Capital outturn position as detailed in Table 2 of the report be
noted; and 
(c)  That the budget adjustments detailed in sections 4 and 6 of the report be noted. 
4 Revenue and Capital Budget Monitoring Overview Report
There was submitted an update report by the Director of Finance & Resources
relative to an overview of Revenue and Capital Budget expenditure for the Council as
at 23 June 2023. Tables 1 and 2 of the report detailed that the projected Revenue
outturn position for all services as at 31 March 2024 was an overspend of £5.679m,
and the projected Capital outturn position for all services was an underspend of
£0.143m, split between General Fund services and the Housing Revenue Account
(HRA). 
Further analysis was detailed in the Appendices to the report and substantial risks to
the budget positions were provided at paragraph 3 of the report. 
DECIDED: 
(a)  That the projected Revenue outturn position detailed in Table 1 of the report be
noted, considering that the forecast position was based on best estimates at that point
in time; 
(b)  That the substantial risks to the budget position as outlined in section 3 of the
report be noted; 
(c)  That the projected Capital outturn position detailed in Table 2 of the report be
noted; and 
(d) That the prudential indicators detailed in section 6 of the report be noted.

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5  Business Services Accounts for Write-off
There was submitted a report by the Director of Finance & Resources relative to a
proposed write-off of Housing Benefit Overpayments, Council Tax, Sundry Debts and
Non-Domestic Rates accounts for sums over £10,000 where recovery was no longer
viable. The value of the debt to be written off was £561,102.70. 
DECIDED:  That the sum of £561,102.70 as detailed in the report, be written off. 
6 Facilities and Property Services Operational Performance Report
There was submitted an update report by the Director of Environment, Housing &
Infrastructure relative to the operational performance of Facilities Management (Hard
and Soft Services, including Building Services) and Property Services as delivered by
Environment, Housing & Infrastructure since the lasts meeting of this Policy Board. 
DECIDED:  That the contents of the report be noted. 
7 Business Services Performance Report
There was submitted a report by the Director of Finance & Resources relative to the
performance of key Business Services functions, including revenue collection and
benefit administration, for the period ending 28 July 2023. 
The report provided an update on the funding and expenditure position for
Discretionary Housing Payments and the Scottish Welfare Fund. Appendices to the
report provided information on revenue collection and key performance indicators. 
DECIDED:  That the contents of the  report be noted. 
8 Customer Services Performance Report
There was submitted a report by the Director of Finance & Resources relative to
performance across key Customer Services functions including Call Centre, Face-to -
Face and Digital Support for customers for July 2023. 
The report provided an update on the overall contact centre call handling volumes and
indicated that Face-to-Face services continued in Renfrewshire House. Details of
customer volumes were provided in the report. 
The report advised that demand for Digital Services remained high and provided an
update on the level of online transactions being completed. 
DECIDED:  That the contents of the report be noted.

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9  Organisational Development programme and Risk Management
review
There was submitted a report by the Director of Finance & Resources relative to
proposals for a leadership development programme which acknowledged the
significant change in senior leadership across the council, the impact of the pandemic
on opportunities for professional development, and addressed the themes identified in
the Dargavel Primary School External Review. 
The report also provided information on specific work underway to review risk
management within the context of service-led projects and indicated that a revised
corporate risk register would be considered at the meeting of the Audit, Risk and
Scrutiny Board to be held on 6 November 2023 . 
The report advised that both of these areas were noted as actions which would
address two of the recommendations flowing from the external review into the
provision of education in Dargavel. 
DECIDED: 
(a) That the progress to date detailed in this report be noted; and 
(b) That it be noted that risk management was a delegated function of the Audit, Risk
and Scrutiny Board and specific updates on risk management would be presented to
that Board. 
10  People Strategy 2021-26 - New and Revised HR/OD Policies - Control
of Smoking at Work Policy
There was submitted a report by the Director of Finance & Resources relative to 
an update on the progress made in terms of the Council’s People Strategy and setting
the key workforce planning priorities over the next 2 years. These future-focused
priorities aligned to five strategic outcomes of the Council Plan 2022-2027. 
The purpose of the report was to seek approval from members for the Control of
Smoking at Work Policy attached as appendix 1 to the report. 
The report advised that consultation had taken place with the Trade Unions and
Services 
DECIDED: 
(a) That the progress made by the Council in the last 24 months be noted: 
(b) That it be noted that the next progress report would be submitted on 31 March
2025; and 
(c) That the Control of Smoking at Work Policy attached at Appendix 1 be approved.

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11  Civic Hospitality
There was submitted a report by the Director of Finance & Resources relative to
consideration of requests received by the Provost for civic hospitality from
organisations for specific events as detailed within the report. 
The report proposed the type and cost of civic hospitality to be provided in respect of
each civic event and sought authorisation for the Director of Finance & Resources, in
consultation with the Provost, to make the necessary arrangements to provide civic
hospitality, or in the case of events that had already been arranged, to homologate
the action taken by the Head of Corporate Governance, in consultation with the
Provost, to provide civic hospitality as detailed below: - 
i) Weaver’s Cottage Kilbarchan – 300th Anniversary – £328.25; 
ii) Johnstone & District Bowlers Association – 75th Anniversary celebrations - £1,000 
iii) Jazzle Dazzle – Civic reception to celebrate the groups recent international
success in America - £1275;  
iv) Erskine Annual Military Charity – Annual Ball - £700; 
v) Accord Hospice – Charity Ladies Lunch - £400;   
vi) Mod Phaislig 2023 – Reception for the opening ceremony of the Royal National
Mod on 13 October in Paisley Town Hall - £3,000; 
vii) Dollywood Foundation – Afternoon Tea in recognition of the Dolly Parton
Imagination Library and the achievement of 100,000 books being sent to children
across Renfrewshire - £520;  
viii) Provost’s Annual Christmas Card Competition – Winner Prize - £300; 
viii) Paisley Town Hall – Opening Ceremony - £2,000; and 
ix) Maggie’s Glasgow – 21st Birthday Celebration Fundraiser - £1,000. 
The report advised that the budget provision for 2022/23 for Civic Hospitality
(including international Links) was £46,460. Should the above be agreed, and taking
account of previous decisions, the remaining balance would be approximately
£15,700. 
DECIDED: 
(a) That the provision of the hospitality as detailed in the report for Jazzle Dazzle
Dance School, Mòd Phaislig 2023, the Dollywood Foundation, the Provost’s
Christmas card competition winners and the Official Opening of Paisley Town Hall be
approved; 
(b) That it be agreed that a table of 10 at the Erskine Military Ball, Accord Hospice
Ladies Lunch and Maggie’s Glasgow be purchased;

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(c) That it be delegated to the Director of Finance & Resources in consultation with
the Provost to make the necessary arrangements; and 
(d) That the actions taken by the Head of Corporate Governance in terms of his
delegated authority in respect of the 300th anniversary of Weaver’s Cottage and the
75th Anniversary of the Johnstone and District Bowlers Association be noted.  
Declarations of Interest
Councillors Clark and Ann-Dowling, having declared an interest in the following item
of business, left the meeting and took no part in the discussion or voting thereon. 
12  Request for attendance at Conference
There was submitted a report by the Director of Finance & Resources relative to a
request received from two Councillors who expressed a wish in attending a
conference “Councillors’ Guide to Understanding your Council’s Financial Reporting
Requirements.” 
The report advised that the conference had taken place on 24 August 2023 by way of
a Webinar, and the Board was requested to homologate the action of the Director of
Finance & Resources in making the necessary arrangements for their attendance.
The cost of the conference was £175 per person. 
DECIDED: 
(a) That it be noted that two Elected Members had expressed a wish to attend; 
(b) That as the Conference took place prior to the date of this meeting, the Director of
Finance & Resources had made the necessary arrangements for their attendance;
and 
(c) That the action of the Director of Finance & Resources be homologated. 
Sederunt
Councillors Clark and Ann-Dowling rejoined the meeting prior to consideration of the
following item of business. 
13  Public Holidays for Renfrewshire Council Employees 2024
There was submitted a report by the Director of Finance & Resources relative to
public holidays and one day of no work requirement for Renfrewshire Council
employees in 2024. The proposed holidays followed the pattern set over previous
years and were listed in an appendix to the report. 
DECIDED: That the public holidays and day of no work requirement for Renfrewshire
Council employees for 2024, as detailed in the report, be approved.

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14  Contract Award: Refurbishment of Ferguslie Sports Centre (RC-
CPU-23-053)
There was submitted a joint report by the Chief Executive and Director of Finance &
Resources relative to the award of a Works Contract for Ferguslie Sports Centre
Refurbishment to City Gate Construction (Scotland) Limited. 
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award a contract for
Ferguslie Sport Centre Refurbishment (RC-CPU-23-053) to City Gate Construction
(Scotland) Limited; 
(b) That the tendered total of £573,984.47 excluding VAT and an additional 10%
contingency for any unforeseen works be authorised; and 
(c) That it be noted the proposed date of possession was 30 October 2023 and date
for completion of the works was 21 April 2024, and that any changes to these dates
would be confirmed in the Council’s letter of acceptance. 
15  Contract Award: Supply and Delivery of a Gully Tanker Vehicle
There was submitted a joint report by the Director of Finance & Resources and the
Director of Environment, Housing & Infrastructure relative to the award of a contract
for the supply and delivery of a Gully Tanker Vehicle to Whale Tankers Limited. 
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award a contract for the
Supply and Delivery of a Gully Tanker Vehicle to Whale Tankers Limited made
following a mini-competition under Lot 5 (Bodies for Gully Emptiers) of the Scotland
Excel Framework Agreement for the Supply and Delivery of Heavy and Municipal
Vehicles (ref: 03/21). 
(b) That the total contract value of £197,931 excluding VAT be approved; and 
(c) That it be noted that Whale Tankers Limited had confirmed delivery would be
made for the vehicle 38 weeks from receipt of a purchase order, and delivery of the
vehicle would be made to Fleet Services, Underwood Road, Paisley. 
16  Contract Award: Supply and Delivery of 2 High Entry Buses
There was submitted a joint report by the Director of Finance & Resources and the
Director of Environment, Housing & Infrastructure relative to the award of a contract
for the Supply and Delivery of two High Entry Buses to EVM Direct Limited. 
DECIDED:

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(a) That the Head of Corporate Governance be authorised to award a Contract for the
Supply and Delivery of 2 High Entry Buses to EVM Direct Limited made following a
further competition under Lot 8: Buses and Coaches (over 17 seats) of the Crown
Commercial Services Framework Agreement for Purchase of Standard and Specialist
Vehicles (RM6244); 
(b) That the total contract value of £203,000 excluding VAT be approved; and 
(c)  That it be noted that EVM Direct Limited had confirmed delivery would be made
for both vehicles 24 weeks from receipt of a purchase order, and delivery would be
made to Fleet Services, Underwood Road, Paisley. 
17  Contract Award: Treatment and Disposal of Paint & Paint Tins (RC-
CPU-23-068)
There was submitted a joint report by the Director of Finance & Resources and the
Director of Environment, Housing & Infrastructure relative to the award of a service
contract for Treatment and Disposal of Paint & Paint Tins to Clearwater D C 2001
Limited. 
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award a Contract for
Treatment and Disposal of Paint & Paint Tins (RC-CPU-23-068) to Clearwater D C
2001 Limited made following a mini competition under Lot 16 Treatment and Disposal
of Special Waste of the Scotland Excel Recyclable & Residual Waste Dynamic
Purchasing System (schedule 27/17); 
(b) That it be noted that the Contract was for the initial period of one year
commencing 16 October 2023 until 15 October 2024 with the Council having the sole
right to extend this Contract on two separate occasions for up to one year until 15
October 2026. In the event the Contract did not commence on 16 October 2023 the
period of contract would run from the date of commencement as stated within the
letter of acceptance; and 
(c) That the total Contract value of up to £360,000 excluding VAT be approved. 
18  Notification of Contract Authorised for Award under Clause 9.1(j) of
Standing Orders Related to Contracts 2023
There was submitted a joint report by the Director of Finance & Resources and the
Director of Environment, Housing & Infrastructure relative to a contract for the
renovation of Park Tennis Courts authorised for award by the Head of Service for
Operations and Service Development under clause 9.1j of Council Standing Orders
relating to Contracts. The contract was awarded to Sportex Group Limited on 27 July
2023. Section 3 of the report provided specific detail on the contract. 
DECIDED: 
(a) That the information provided in section 3 of the report which detailed the contract

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authorised for award by the Head of Service for Operations and Service Development
in accordance with clause 9.1 j) of Council Standing Orders Relating to Contracts
June 2023 be noted; and 
(b) That it be noted that the contribution from the total grant awarded to the Council
was £293,700.75 excluding VAT with Environment, Housing and Infrastructure
providing a contribution towards the renovation project of £38,145.65 excluding VAT
and that the approved spend under the contract was £331,846.40 excluding VAT. 
19  Traffic Signals Planned and Unplanned Inspection and Maintenance
There was submitted a joint report by the Director of Finance & Resources and the
Director of Environment, Housing & Infrastructure relative to the award of a contract
for Traffic Signals Planned and Unplanned Inspection and Maintenance to Swaarco
UK & Ireland Limited. 
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award the Contract for
Traffic Signals Planned and Unplanned Inspection and Maintenance, reference RC-
CPU-22-342, to Swarco UK & Ireland Ltd; 
(b) That it be noted that the intended starting date was 1 November 2023 with the
service period being 24 months from the starting date with the Council having the
option, at its sole discretion, to extend the service period on two occasions for a
period of up to 12 months on each occasion. The starting date would be confirmed in
the Council’s letter of acceptance; and 
(c)  That it be noted that the cumulative spend under the Contract would be up to a
maximum value of £3,000,000 excluding VAT. 
20  Contract Authorisation Report: Drainage Maintenance Works for
Council Properties (RC-CPU-22-248)
There was submitted a joint report by the Director of Finance & Resources and the
Director of Environment, Housing & Infrastructure relative to the award of a works
contract for Drainage Maintenance Works for Council Properties to DAMM
Environmental Limited. 
DECIDED: 
(a) That the Head of Corporate Government be authorised to award a Contract for
Drainage Maintenance Works for Council Properties (RC-CPU-22-248) to DAMM
Environmental Limited; 
(b) That a contract period of 36 months be approved with the Council having the sole
option to extend for up to 12 months on two separate occasions to a total contract
period of five years. The proposed commencement date was 5 October 2023, with the
actual date confirmed in the Council’s letter of acceptance;

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(c) That a Contract value of up to £750,000.00 excluding VAT be approved for the
Contract period (initial and both extension periods). Any Orders to carry out works
would be raised by the Council as and when required; and 
(d) That it be noted that the award of the Contract required the provision of a Data
Processor Agreement as indicated within the tender documentation. 
21  Contract Authorisation Report: Managed Print Service (RC-CPU-23-
059)
There was submitted a report by the Director of Finance & Resources relative to the
award of a contract for a Managed Print Service to Canon (UK) Limited following a
procurement exercise conducted as a further competition in accordance with Scottish
Procurement’s Managed Print Solutions Framework Agreement SP-21-046 and the
Council’s Standing Orders relating to Contracts for an above Threshold Services
contract. 
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award the Contract for a
Managed Print Service to Canon (UK) Limited following a further competition exercise
under Scottish Procurement’s Managed Print Solutions Framework Agreement SP-
21-046; 
(b) That it be noted that the Call-off Contract would be for an initial period of four
years from the Call-off commencement date and would include an optional extension
period of up to two additional one-year periods. The Call-off commencement date
would be 1 January 2024; and 
(c) That it be noted that the Contract value for the initial four-year period would not
exceed £1,237,455.90 excluding VAT. Where the first optional extension period was
utilised, the additional value for that period would not exceed £260,857.93 excluding
VAT and where the second optional extension period was utilised, the additional value
for that period would not exceed £261,935.93. Where both extension periods were
utilised by the Council, the total Contract value would be £1,760,249.76 excluding
VAT. 
22  School Based Counselling Service
There was submitted a joint report by the Director of Finance & Resources and the
Chief Education Officer relative the award of a school-base counselling service to
Place2Be. 
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award the Contract 
for School Based Counselling to Place2Be;
;
(b) That it be noted that the commencement date of the contract was anticipated to be
the 31 October 2023 for 32 months until 30 June 2026; the actual dates for the

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contract would be confirmed in the Council’s letter of acceptance; 
(c) That it be noted that the contract value would be to a maximum of £343,300
(£10,728 per month) excluding VAT for the 32-month contract period. 
23  Annual Procurement Report for the period 1 April 2022 to 31 March
2023
There was submitted a report by the Director of Finance & Resources relative to the
Annual Procurement Report for the period 1 April 2022 to 31 March 2023. 
The report advised that Section 18 of the Procurement Reform (Scotland) Act 2014
required that any contracting authority which was required to prepare or revise a
procurement strategy in relation to a financial year must prepare an annual
procurement report on its regulated procurement activities as soon as reasonably
practicable after the end of that financial year. The minimum requirements were
detailed in section 1.2 of the report. 
The Annual Report attached in Appendix 1 provided an update on key indicators set
in the Corporate Procurement Strategy for the period April 2020- 2023. 
DECIDED: That the content of the Annual report for Financial Year 2022/23 be noted.