Democracy Spraffa

8 - Managed Print Service

Renfrewshire Council · 14 September 2023
Back to Finance, Resources and Customer Services Policy Board — 14 September 2023 and its agenda

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___________________________________________________________________
To: Finance, Resources and Customer Service Policy Board
On: 14 September 2023
___________________________________________________________________
Report by: Director of Finance and Resources
___________________________________________________________________
Heading: Contract Authorisation Report for Managed Print Service (Reference:
RC-CPU-23-059)
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1. Summary
1.1 The purpose of this report is to seek the approval of the Finance,
Resources and Customer Services Policy Board to award a Contract
for a Managed Print Service.
1.2 The recommendation to award the Contract follows a procurement
exercise conducted as a Further Competition in accordance with
Scottish Procurement’s Managed Print Solutions Framework
Agreement SP-21-046 and the Council’s Standing Orders Relating to
Contracts for an above Threshold Services contract.
1.3 A Contract Strategy was approved by the Head of Digital,
Transformation and Customer Services on 14 June 2023 and the
Strategic Commercial and Procurement Manager on the 19 June 2023.
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2. Recommendations
It is recommended that the Finance, Resources and Customer Services
Policy Board:

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2.1 Authorise the Head of Corporate Governance to award the Contract for
a Managed Print Service to Canon (UK) Limited following a further
competition exercise under Scottish Procurement’s Managed Print
Solutions Framework Agreement SP-21-046.
2.2 The Call-off Contract will be for an initial period of 4 years from the Call-
off Commencement Date and will include an optional extension period
of up to two additional one year periods. The Call-off Commencement
Date will be 1 January 2024. 
2.3 The Contract value for the initial 4 year Period of Contract will not
exceed £1,237,455.90 excluding VAT.  Where the first optional
extension period is utilised, the additional value for that period will not
exceed £260,857.93 excluding VAT and where the second optional
extension period is utilised, the additional value for that period will not
exceed £261,935.93. Where both extension periods are utilised by the
Council, the total Contract value will be £1,760,249.76 excluding VAT. 
_________________________________________________________
3. Background
3.1 The Council has a requirement for a Managed Print Service which
includes the installation, maintenance, repairs and removal of print
devices at various locations throughout the Renfrewshire Council
estate. The current contract for this requirement is due to expire on 31
December 2024. Due to the need to exchange the Council’s old printing
devices for the new devices offered under this Contract, the new
Contract will commence on 1 January 2024 to ensure the new service
is fully mobilised by the expiry of the current contract. 
3.2 The Council has introduced a Green Print Strategy which reviews the
aim to reduce the amount and cost of the Council’s printing.  As part of
these Green Print objectives, this new Managed Print Service Contract
will assist the Council in delivering change that will support the
reduction of the use of print, more cost-effective printing options and
ultimately deliver cash savings across the Council by considering
options such as the use of remanufactured print devices and devices
which allow the use of recycled paper.
3.3 The procurement exercise for this contract was conducted as a mini-
competition under the Scottish Procurement’s Managed Print Solutions
Framework Agreement SP-21-046 and in accordance with the
procedures for use of frameworks under the Council’s Standing Orders
Relating to Contracts.

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The mini-competition was issued via the Public Contracts Scotland –
Tender portal on 16 June 2023 with the tender deadline of 20 July
2023.
3.4 All nine (9) Suppliers on the Framework were invited to tender and by
the tender deadline, five (5) responses were received.
3.5 All five (5) Suppliers completed an SPD as part of the tendering
process for the Framework.
3.7 All 5 Supplier tender submissions were evaluated against the Award
Criteria of 70% Quality and 30% Price.
3.8 The scores relative to the Award Criteria for the tender submissions are
noted below:
Tenderers Name Quality Score
(70%)
Price Score
(30%)
Total Score
(100%)
Canon (UK) Limited 47.34% 30.00% 77.34%
Xerox (UK) Limited 50.40% 25.67% 76.07%
Ricoh UK Limited 41.13% 28.05% 69.17%
Capital Document
Solutions Limited
43.84% 23.59% 67.43%
Workflo Solutions
(Scotland) Limited
29.40% 14.61% 44.01% 
Canon (UK) Limited’s tender submission was identified as the most
economically advantageous tender following this mini-competition.
3.9 Costs under this Call-off Contract will be funded by the ICT revenue
budget.
3.10 Canon (UK) Limited has committed to deliver the following community
benefits as part of this Call-off Contract:
Community Benefit No of People/
Activity
Industry Awareness Event  4
Industry Skill Transfer to Schools   24 
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Implications of the Report
1. Financial - The financial status of Canon (UK) Limited was assessed
which confirmed that the organisation satisfied the Council’s
requirements in relation to financial stability. 
2. HR & Organisational Development – The Council’s current Managed
Print Service is inclusive of a full-time onsite Fleet Manager. Therefore,
there will be TUPE transfer between the current provider and the new
supplier as a result of this recommended award. 
3. Community/Council Planning –  
Green - leading Renfrewshire to Net Zero- This Contract will deliver the
objectives outlined in the Council Plan 2022-2027 as it will follow the
recommendations of the Green Print Strategy by reducing the amount
of printing, relying on recycled paper and by introducing
remanufactured printing devices. 
4. Legal - The procurement was carried out in accordance with Scottish
Procurement’s Managed Print Solutions Framework Agreement SP-21-
046 and the Council’s Standing Orders Relating to Contracts. 
5. Property/Assets – The Council will lease the printing devices provided
for the period of the Contract, including the optional extension periods if
utilised. 
6. Information Technology - The delivery of this Contract will involve
introducing new printing devices and a change in the deliver of the
current service in accordance with the Green Print Strategy.
7. Equality & Human Rights -   
(a) The Recommendations contained within this report have been
assessed in relation to their impact on equalities and human rights. No
negative impacts on equality groups or potential for infringement of
individuals’ human rights have been identified arising from the
recommendations contained in the report. If required following
implementation, the actual impact of the recommendations and the
mitigating actions will be reviewed and monitored, and the results of the
assessment will be published on the Council’s website.

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8. Health & Safety - Canon (UK) Limited Health and Safety Policy was
assessed by Health and Safety and met the Council’s minimum
requirements.
9. Procurement – The procurement was carried out as a further
competition exercise in accordance with Scottish Procurement’s
Managed Print Solutions Framework Agreement SP-21-046 SP-21-046
and the Council’s Standing Orders Relating to Contracts.
10. Risk – Canon (UK) Limited insurance cover was assessed by
Corporate Risk and met the Council’s minimum requirements for
insurable risk.
11. Privacy Impact - No Privacy Impact implication has arisen or is
anticipated.  
12. Cosla Policy Position – No Cosla Policy Position implications have
arisen or are anticipated.
13. Climate Risk – The level of impact associated with provision of this
service has been assessed using the Scottish Government
Sustainability Test and is considered to be of medium risk due to the
transport and use of printing devices. However, this Contract is
anticipated to reduce climate risk impact by reducing the number of
devices used, and how often the printing devices are used.
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List of Background Papers 
None 
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Author Rachel Davison, Category Manager (ICT),
rachel.davison@renfrewshire.gov.uk