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Minutes of meeting

Renfrewshire Council · 30 March 2023
Back to Finance, Resources and Customer Services Policy Board — 30 March 2023 and its agenda

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Minute of Meeting
Finance, Resources and Customer Services Policy Board 
Date Time Venue
Thursday, 30 March 2023 10:00 Teams - virtual meeting, 
Present: Councillor Fiona Airlie-Nicolson, Councillor Alison  Ann-Dowling, Councillor
Jacqueline Cameron, Provost Lorraine Cameron, Councillor Michelle Campbell, Councillor
Graeme Clark, Councillor Audrey Doig, Councillor Edward Grady, Councillor Neill Graham,
Councillor Bruce MacFarlane, Councillor David McGonigle, Councillor Sam Mullin, Councillor
Iain Nicolson, Councillor John Shaw 
Chair
Councillor Shaw, Convener, presided. 
In Attendance
A MacArthur, Director of Finance & Resources; L McIntyre, Head of Policy &
Commissioning, B Lambert, Corporate Procurement Manager, B Bradley, Senior
Procurement Specialist (Housing), D Christie, Senior Communications Officer, L Gillan,
Strategic Commercial Category Manager, C Henderson, Senior Planning & Policy
Development Officer,  A Donaldson, Strategic Commercial Category Manager, S Gibb,
Procurement Operations Manager and R Park, Category Manager, (all Chief Executives);
C Dalrymple, Head of Facilities & Property Services and G Hutton, Head of Operations &
Infrastructure (both Environment & Infrastructure); C McCourt, Head of Finance & Business
Services, M Conaghan, Head of Corporate Governance, P Murray, Head of ICT, J Lynch,
Head of Property Services, E Shields, Business Services Manager, G Dickie, Partnering &
Commissioning Manager, D Pole, End User Technician, E Gray and P Shiach, both Senior
Committee Services Officers and J Barron and D Cunningham, both Assistant Committee
Services Officers (all Finance & Resources); and K Hampsey, Strategic Business
Development Manager (Renfrewshire Health & Social Care Partnership). 
Webcasting of Meeting
Prior to the commencement of the meeting the Convener intimated that this meeting of the
Policy Board would be filmed for live or subsequent broadcast via the Council's internet
site.

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Apology
Councillor Gilmour.  
Transparency Statements
Councillor Clark indicated that he had a connection with item 3, Revenue and Capital
Budget Monitoring Council Overview Report. He indicated that he had applied the
objective test and did not consider he had an interest to declare. 
Councillor Mullin indicated that he had a connection with item 8, Harmonisation of
Pay, Grading and Terms of Conditions of Employment for “Building Services Craft
Employees” to “Local Government Provisions”. He indicated that he had applied the
objective test and did not consider he had an interest to declare. 
1 Joint Consultative Board (Non-Teaching)
There was submitted the Minute of the meeting of the Joint Consultative Board (Non-
teaching) held on 15 March 2023, a copy of which forms Appendix I hereto. 
DECIDED:  That the Minute be noted. 
2 Revenue and Capital Budget Monitoring Report
There was submitted an update report by the Director of Finance & Resources
relative to Revenue and Capital budget expenditure up to 6 January 2023 for those
services reporting to this Board.  Tables 1 and 2 of the report detailed the projected
revenue and capital outturn positions.  As at 31 March 2023 there was an overspend
of £1.473 million (1.5%) against the revised budget for the year, and the Capital
budget was projected to break even. 
Appendices to the report provided detailed analysis of expenditure and budget
adjustments were listed at paragraphs 4 and 6 of the report. 
DECIDED: 
(a)  That the projected revenue outurn position detailed in Table 1 of the report be
noted; 
(b)  That the projected capital outturn position as detailed in Table 2 of the report be
noted; and 
(c)  That the budget adjustments detailed in sections 4 and 6 of the report be noted.

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3  Revenue and Capital Budget Monitoring Overview Report
There was submitted an update report by the Director of Finance & Resources
relative to an overview of Revenue and Capital Budget expenditure for the Council as
at 6 January 2023.  Tables 1 and 2 of the report detailed that the projected revenue
and capital outturn positions for all services as at 31 March 2023 was an overspend of
£7.528 million, and the projected capital outturn position for all services was an
underspend of £0.100 million, split between General Fund services and the Housing
Revenue Account (HRA). 
Further analysis was detailed in the Appendices to the report and substantial risks to
the budget positions were provided at paragraph 3 of the report. 
DECIDED: 
(a)  That the projected revenue outturn position detailed in Table 1 of the report be
noted, considering that the forecast position was based on best estimates at that point
in time; 
(b)  That the substantial risks to the budget position as outlined in section 3 of the
report be noted; and 
(c)  That the projected capital outturn position detailed in Table 2 of the report be
noted. 
4 Facilities Management Operational Performance Report
There was submitted an update report by the Director of Environment & Infrastructure
relative to the operational performance of Facilities Management (Hard and Soft
Services), including Building Services as delivered by Environment & Infrastructure
since the last meeting of this Policy Board. 
DECIDED:  That the operational performance update be noted. 
5 Customer Services Performance Report
There was submitted a report by the Director of Finance & Resources relative to
performance across key Customer Services functions including Call Centre, Face-to-
Face and Digital Support for customers for February 2023. 
The report provided an update on the overall contact centre call handling volumes and
indicated that Face-to-Face services had returned in Renfrewshire House, with these
being managed on an appointment basis. 
DECIDED:  That the report be noted.

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6  Business Services Performance Report
There was submitted a report by the Director of Finance & Resources relative to the
performance of key Business Service functions including revenue collection and
benefit administration for the period ending 28 February 2023. 
The report provided an update on the funding and expenditure position for
Discretionary Housing Payments and the Scottish Welfare Fund. Appendices to the
report provided information on revenue collection and key performance indicators. 
DECIDED:  That the report be noted. 
7 Civic Hospitality
There was submitted a report by the Director of Finance & Resources relative to
consideration of requests received by the Provost for civic hospitality for financial
years 2022/23 and 2023/24 from organisations for specific events as detailed within
the report. 
The report proposed the type and cost of civic hospitality to be provided in respect of
each civic event and sought authorisation for the Director of Finance & Resources, in
consultation with the Provost, to make the necessary arrangements to provide civic
hospitality, or in the case of events that had already been arranged, to homologate
the action taken by the Head of Corporate Governance, in consultation with the
Provost, to provide civic hospitality. 
DECIDED: 
(a) That the Director of Finance & Resources, in consultation with the Provost, be
authorised to make the necessary arrangements for civic hospitality at the
approximate costs indicated below: 
1st/3rd Renfrew Boys Brigade Company - £1,000
Paisley Magic Circle - £1,200
Renfrewshire Armed Forces Day events - £2,000; and 
(b) That the action taken by the Head of Corporate Governance in terms of his
delegated authority in respect of the contribution of £200 towards associated costs of
the Scottish Provost’s Association. 
8 Harmonisation of Pay, Grading and Terms and Conditions of
Employment for "Building Services Craft Employees" to "Local
Government Provisions"
There was submitted a report by the Director of Finance & Resources relative to
agreement on the harmonisation of pay, grading and terms and conditions of
employment for approximately 200 Building Services’ Craft employees, including
apprentices, in line with the current local government provisions.

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Details of the trades involved were provided in the report. 
The report advised that following a period of negotiation between the Council and
trade unions last year, and with mediation support from the Advisory, Concilliation and
Arbitration Service (ACAS), a final proposal, accompanied with an equality impact
assessment, had been balloted on and accepted during October 2022. Since then,
Council officers had been working through an implementation plan to see the
completion of this harmonisation project by the end of March 2023. 
DECIDED: 
(a) That the agreement reached be noted; and 
(b) That the harmonisation of pay, grading and terms and conditions of employment
for Building Services Craft Employees to Local Government Provisions be approved. 
9 Pensions Discretion Policy
There was submitted a report by the Director of Finance & Resources relative to
Renfrewshire Council Pension Discretions Policy which did not enable the offer of
shared Additional Voluntary Contributions (AVC) for employees, which, if enabled,
could result in benefits to both Renfrewshire Council colleagues and the Council in
terms of financial savings. The report detailed the benefits of a shared AVC to both
the employee and the employer. 
The report advised that several organisations could provide this service and it was
proposed to work with the Council's procurement service to identify the best partner to
support the Council. To enable this, a change was required to the Renfrewshire
Council Local Government Pension Scheme Discretions Policy specifically in section
R17. A copy of Renfrewshire Council Policy LGPS 2017 was appended to the report. 
DECIDED: That the revised Pension Discretion Policy be approved. 
10  Postal Services - Hybrid Mail
There was submitted a joint report by the Chief Executive and the Director of Finance
& Resources relative to the award of a Contract for Postal Services – Hybrid Mail to
Critiqom Limited.   
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award the contract for
Postal Services - Hybrid Mail which was a direct award call-off contract made under
the Scottish Procurement Framework Agreement for National Postal Services
Framework (SP-19-035) – Lot 2 – Hybrid, Scheduled Bulk/Planned (Print & Post) and
Digital Mail Services to Critiqom Limited, subject to the Framework call-off
procedures;

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(b) That it be noted that the initial period of the contract was two years with the
Council’s option to extend the contract for one year on two separate occasions, it
being anticipated the contract commencement date would be 14 April 2023, however
the actual commencement date would be confirmed in the Council’s letter of
acceptance and the contract would be awarded in accordance with the Buyer’s Guide
and call-off procedures issued by Scottish Procurement; and 
(c) That it be noted that the contract would be up to a value of £480,000 excluding
VAT for the first two years of the contract and up to a total value of £960,000
excluding VAT, where both extension periods were utilised. 
11  License, Support and Maintenance of NEC Document Management
(info@work) (RC-CPU-22-279)
There was submitted a joint report by the Chief Executive and the Director of Finance
& Resources relative to homologation of the decision of the Director of Finance &
Resources to award a negotiated contract on 7 March 2023 for the License, Support
and Maintenance of NEC Document Management (info@work) to NEC Software
Solutions UK Limited.   
DECIDED: 
(a) That the decision taken by the Director of Finance & Resources to award a
contract for the License, Support and Maintenance of NEC Document (info@work) to
NEC Software Solutions UK Limited be homologated; 
(b) That it be noted that the contract value would be up to £206,508.19 excluding
VAT; and 
(c) That it be noted that the contract would commence on 1 April 2023 and would
expire on 31 March 2026. 
12  Contract Award: Vehicle Fleet Tracking System
There was submitted a joint report by the Chief Executive and the Director of
Environment & Infrastructure relative to the award of a services contract for the
Provision of a Vehicle Fleet Tracking System (reference RC-CPU-20-427) to UK
Telematics Limited. 
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award a contract for the
Vehicle Fleet Tracking System to UK Telematics Limited; 
(b) That it be noted that the contract had a call-off initial period of three years from the
call-off start date and an optional extension period for up to two additional one-year
periods. The anticipated starting date was 17 April 2023 with a period of transfer of
any new system which would not exceed 30 May 2023;

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(c) That the contract be authorised to remain in force for up to five years or until the
cumulative value of business under the contract reached £400,000 (excluding VAT);
and 
(d) That it be noted that the award of the contract was subject to the completion of the
Crown Commercial Services Telematics Hardware and Software Solutions Order
Form as indicated within the tender documentation. 
13  Contract Award: Supply and Delivery of three Refuse Collection
Vehicles
There was submitted a joint report by the Chief Executive and the Director of
Environment & Infrastructure relative to the award of a contract for the Supply and
Delivery of three Refuse Collection Vehicles, contract reference RC-CPU-22-289 to
Faun Zoeller (UK) Limited as part of the Council’s Vehicle Replacement Programme
for 2023/2024.   
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award a Contract for the
Supply and Delivery of three Refuse Collection Vehicles to Faun Zoeller (UK) Limited
following a mini competition under Lot 10 of the Scotland Excel Framework
Agreement for the Supply & Delivery of Heavy and Municipal Vehicles (ref: 03/21); 
(b) That the total contract value of £601,509 excluding VAT be authorised; and 
(c) That it be noted that Faun Zoeller (UK) Limited had confirmed delivery would be
made for all three vehicles in the week commencing 16 October 2023. Delivery of the
three vehicles would be made to Fleet Services, Underwood Road, Paisley. 
14  Contract Award: Processing & Recycling of Mixed Paper and Card
(RC-CPU-22-259)
There was submitted a joint report by the Chief Executive and the Director of
Environment & Infrastructure relative to the award of a Services Contract for
Processing & Recycling of Mixed Paper and Card (contract reference RC- CPU-22-
259) to WRC Recycling Limited. 
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award a contract for
Processing & Recycling of Mixed Paper and Card (RC-CPU-22-259) to WRC
Recycling Limited;

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(b) That it be noted the contract was for the period 1 May 2023 until 30 April 2024 with
the Council having the sole right to extend this contract for up to one year until 30
April 2025. In the event the contract did not commence on 1 May 2023 the period of
contract should run from the actual date of commencement as stated within the letter
of acceptance; 
(c) That it be noted that under the contract the Council would have the option to
exercise a break clause and terminate the Contract every six months without penalty
or compensation payable to the Service Provider where the Council identifies their
proposed contract rate did not represent best value and did not match the emerging
market conditions associated with mixed paper, card and cardboard; and 
(d) That the total contract value of up to £900,000.00 excluding VAT be authorised. 
15  Contract Award: Watercourse Maintenance – RC-CPU-21-239
There was submitted a joint report by the Chief Executive and the Director of
Environment & Infrastructure relative to the award of a Works Contract for
Watercourse Maintenance (reference RC-CPU-21-239) to John McGeady Limited. 
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award a contract for
Watercourse Maintenance (RC-CPU-21-239) to John McGeady Limited; 
(b) That a maximum contract value of up to £800,000 excluding VAT be authorised,
with the anticipated annual value of the contract being assessed as £200,000
excluding VAT and; 
(c) That it be noted that the initial service period was 24 months, with the Council
having the option to extend the service period for an additional 12-month period on
two separate occasions, subject to contractor contract performance. The anticipated
starting date was 1 May 2023. The actual starting date would be confirmed in the
Council’s letter of acceptance to John McGeady Limited. 
16  Design and Build for Plymuir Bridge Replacement Scheme (RC-CPU-
18-415)
There was submitted a joint report by the Chief Executive and the Director of
Environment & Infrastructure relative to the award of a contract for the Design and
Build for Plymuir Bridge Replacement Scheme to Amalgamated Construction Ltd t/a
AmcoGiffen. 
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award the contract for
the Design and Build for Plymuir Bridge Replacement Scheme to Amalgamated
Construction Ltd t/a AmcoGiffen;

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(b) That it be noted that the intended starting date was 9 May 2023 with the
completion date being six months from the starting date. The actual starting date
would be confirmed in the Council’s Letter of Acceptance; and 
(c) That it be noted that the contract value was £468,242.03 excluding VAT. The cost
of the contract would be met from Capital – General Services funds. 
17  Contract Award: Provision of a Care at Home Scheduling System
There was submitted a joint report by the Chief Executive and the Director of Finance
& Resources relative to the award of contract for the provision of a Care at Home
Scheduling System (RC-CPU-22-285) to TotalMobile Limited. 
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award a call-off contract
for the provision of a Care at Home Scheduling System (RC-CPU-22-285) to
TotalMobile Limited in accordance with the award procedure under Crown
Commercial Services G-Cloud 13 Framework Agreement RM1557.13; 
(b) That a maximum call-off contract value of up to £1,447,056 excluding VAT (an
annual contract value of £361,764 excluding VAT) be authorised; and 
(c) That it be noted that the call-off term was three years with the Council having the
option to extend the service (Extension Period) for up to 12 months. The proposed
call-off start date was 29 April 2023, the actual date would be formally confirmed in
the Crown Commercial Services G-Cloud 13 Framework Agreement RM1557.13
Order Form. 
18  Provision of a Registered Housing Support Service within Very
Sheltered Housing Units (RC-CPU-22-049)
There was submitted a joint report by the Chief Executive and the Chief Officer,
Renfrewshire Health & Social Care Partnership relative to the award of a contract for
the provision of a Registered Housing Support Service within Very Sheltered Housing
Units. 
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award a Contract for
provision of a Registered Housing Support Service within Very Sheltered Housing
Units to Hanover (Scotland) Housing Association Limited;

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(b) That it be noted that the contract period would be three years with no extensions,
the anticipated commencement date was 1 May 2023 with the exact date being
confirmed in the Council’s letter of acceptance; and 
(c) That it be noted that the award of the contract would be for a maximum value of
£975,913 (£325,304 per annum). 
19  Contract Award: High Level Gutter Cleaning to 3 Storey Blocks and
Above (RC-CPU-21-319)
There was submitted a joint report by the Chief Executive and the Director of
Communities & Housing Services relative to the award of a services contract for High
Level Gutter Cleaning to three Storey Blocks and Above (RC-CPU-21-319) to
Caledonian Maintenance Services Limited. 
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award a contract for
High Level Gutter Cleaning to Three Storey Blocks and Above (RC-CPU-21-319) to
Caledonian Maintenance Services Limited; 
(b) That the maximum contract value of up to £800,000.00 excluding VAT be
authorised; and 
(c) That the contract Period of 24 months with the Council having the option to extend
for up to 12 months on two separate occasions subject to the Service Provider’s
satisfactory operation and performance be authorised, it being noted that the Service
Provider would begin performing the Service on the date stated in the letter of
acceptance and would complete it by the expiry date. 
20  Contract Award: West Primary Electrical Upgrade Phase 2 (RCCPU-
22-220)
There was submitted a joint report by the Chief Executive and the Director of Finance
& Resources relative to the award of a works contract for West Primary Electrical
Upgrade Phase 2 to Atalian Servest AMK Limited T/A Arthur McKay & Company.   
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award a contract for
West Primary Electrical Upgrade Phase 2 (RC-CPU-22-220) to Atalian Servest AMK
Limited T/A Arthur McKay & Company; 
(b) That the Tendered Total of £534,767.28 excluding VAT and an additional 10%
contingency for any unforeseen works be authorised; 
(c) That it be noted that the contract had sectional completion requirements, the
proposed dates of possession and proposed dates for completion were noted below.
Any changes to these dates would be confirmed in the Council’s letter of acceptance:

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Section 1 – Date of Possession – 28 June 2023 – Date of Completion – 13 August
2023
Section 2 – Date of Possession – 28 June 2023 – Date of Completion – 6 September
2023
Section 3 – Date of Possession – 14 August 2023 – Date of Completion – 22 October
2023; and 
(d) That it be noted that the contract required the provision of a Performance Bond
and Collateral Warranties as indicated within the tender documentation. 
21  Contract Award: Hawkhead Cemetery Civils Upgrade, (RC-CPU-22-
193)
There was submitted a joint report by the Chief Executive and Director of Finance &
Resources relative to the award of a works contract for Hawkhead Cemetery Civils
Upgrade (RC-CPU-22-193) to John McGeady Limited.   
DECIDED: 
(a) That the Head of Corporate Governance be authorised to award a contract for
Hawkhead Cemetery Civils Upgrade, (RC-CPU-22-193) to John McGeady Limited; 
(b) That the Contract Sum of £230,278.55 excluding VAT be authorised; and 
(c) That it be noted that the contract had sectional completion requirements and the
proposed date of possession of the site and proposed dates for completion of the
works for those sections are noted below. Any changes to the undernoted dates
would be confirmed in the Council’s letter of acceptance: - 
Section 1 – Date of Possession – 1 May 2023 – Date of Completion – 2 June 2023
Section 2 – Date of Possession – 5 June 2023 – Date of Completion – 30 June 2023 
22  Design Team appointments for the Main Works at Paisley Town Hall
– Notification of increase in costs
There was submitted a report by the Chief Executive relative to notification in
accordance with Standing Order 20.3 of the Standing Orders Relating to Contracts, of
an increase in cost to the Design Team appointments for the Main Works at Paisley
Town Hall, due to the circumstances set out in section 3.5 of the Report. 
DECIDED: 
(a) That the increase in the approved Fees from £738,519.00 (excluding VAT) to a
revised fee of £1,282,409.78 (excluding VAT) be noted; 
(b)  That it be noted that the completion of the Design Team’s services was aligned
with the main works construction programme and was anticipated to be completed
during the second quarter of 2023; and

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(c) That it be noted that the modifications to the original Design Team appointments
and for the design and construction of the Main Works at Paisley Town Hall had been
instructed in accordance with Standing Orders Relating to Contracts 34.4 and 34.5.