Democracy Spraffa

2 - Licence Support and Maintenance of NEC Document Management (info@work)

Renfrewshire Council · 30 March 2023
Back to Finance, Resources and Customer Services Policy Board — 30 March 2023 and its agenda

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___________________________________________________________________
To: Finance, Resources and Customer Services Policy Board
On: 30th March 2023
___________________________________________________________________
Report by: Chief Executive and Director of Finance and Resources
___________________________________________________________________
Heading: License, Support and Maintenance of NEC Document Management
(info@work)  (RC-CPU-22-279)
___________________________________________________________________
1. Summary
1.1 The purpose of this report is to seek the approval of the Finance,
Resources and Customer Services Policy Board to homologate a
decision of the Director of Finance and Resources to award a
negotiated contract on 7th March 2023 for the License, Support and
Maintenance of NEC Document Management (info@work) to NEC
Software Solutions UK Limited. 
1.2 A Contract Strategy was approved by the Head of Digital,
Transformation and Customer Services and the Strategic Commercial
& Procurement Manager on 2nd March 2023.   
1.3 A Request to Negotiate was approved by the Head of Policy and
Commissioning on 3rd March 2023.
1.4 The recommendation to award this Contract follows a procurement
exercise under regulation 33 (1) (b) (ii) of the Public Contracts
(Scotland) Regulations 2015.
1.5 The recommendation was discussed and agreed with the Convener
and Depute Convener of the Finance, Resources and Customer
Services Policy Board prior to award of the contract.

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2. Recommendations 
The Finance, Resources and Customer Services Policy Board is
requested to:
2.1 Homologate the decision taken by the Director of Finance and
Resources to award a contract for the License, Support and
Maintenance of NEC Document Management (info@work) to NEC
Software Solutions UK Limited. 
2.2 Note the contract value will be up to £216,508.19 excluding VAT. 
2.3 Note the contract will commence on 1st April 2023 and will expire on
31st March 2026.
_________________________________________________________
3. Background
3.1 This contract is for the licence, support and maintenance of the NEC
Document Management system. The system enables Renfrewshire
Council to capture, manage, store, deliver and share business-process
information, content, documents and records.
3.2 The Council originally entered into a contract with NEC Software
Solutions UK Limited, previously known as Northgate Public Services
Limited, for the Info@work system in March 2002. The software links
into many of the Council’s software systems and NEC Software
Solutions UK Limited is the only supplier who can provide the licensing,
support and maintenance for the Document Management system.
3.3 The contract is usually renewed annually with an index linked price
increase applied however this year NEC Software Solutions UK Limited
has offered a 3-year contract with no increases to pricing for years 2
and 3.  Each year is normally subject to RPI indexation and this
contract will ensure a saving to the Council for years 2 and 3 as there
will be no inflationary increases.  
3.4 The current contract expires on the 31st March 2023 and in order to
achieve the saving of the negotiated fixed price, the contract needed to
be awarded in advance of the Board date, in order for the contract to
commence on the 1st April 2023.

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3.5 On 31st January 2023 the Head of Digital, Transformation and
Customer Services and the Strategic Commercial & Procurement
Manager met with the Convener and Depute Convener of the Finance,
Resources and Customer Services Policy Board to advise of the
requirement.  Following this briefing, both agreed with the proposed
approach. 
___________________________________________________________________
Implications of the Report
1. Financial – Costs in respect of the Contract will be met from the ICT
revenue budget. 
 
2. HR & Organisational Development - No HR & Organisational
development implications have arisen or are anticipated. 
3. Community/Council Planning –  
 Working together to improve outcomes - this contract will provide
necessary licences, support, and maintenance to allow the Council
to operate the required technology. 
4. Legal – This procurement process was conducted in accordance with
The Public Contracts (Scotland) Regulations 2015, Regulation 33 (1)
(b) (ii). 
5. Property/Assets - None 
6. Information Technology – the contract will provide necessary licence,
support and maintenance of the Document Management system. 
7. Equality & Human Rights - 
(a) The Recommendations contained within this report have been
assessed in relation to their impact on equalities and human
rights. No negative impacts on equality groups or potential for
infringement of individuals’ human rights have been identified
arising from the recommendations contained in the report. 
8. Health & Safety – Not applicable.

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9. Procurement – The procurement procedures outlined within this report
shall ensure that the Council meets its statutory requirements in
respect of regulatory requirements and the Council’s Standing Orders
Relating to Contracts.
10. Risk – not applicable
11. Privacy Impact – No Privacy Impact implications have been identified
or are anticipated
12. Cosla Policy Position –Not Applicable.
13. Climate Change – No climate change implications were noted as part
of this Contract.
_________________________________________________________
List of Background Papers
none 
___________________________________________________________________ 
Author:            Suzanne Gibb, Procurement Operations Manager, Corporate
Procurement Unit, suzanne.gibb@renfrewshire.gov.uk