Democracy Spraffa

CAR Managed Print Service

Renfrewshire Council · 9 February 2023
Back to Finance, Resources and Customer Services Policy Board — 9 February 2023 and its agenda

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___________________________________________________________________
To: Finance, Resources and Customer Services Policy Board
On: 9 February 2023
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Report by: Chief Executive and the Director of Finance and Resources
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Heading: Managed Print Services (RC-CPU-22-225)
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1. Summary 
1.1 The purpose of this report is to request that the Finance, Resources
and Customer Services Policy Board homologate a decision of the
Director of Finance and Resources to award a negotiated contract on
22nd December 2022 for the provision of Managed Print Services
outside the board cycle in order to fix pricing at the same rates as 2022
and ensure continuity of services while providing the Council time to
review future services, re tender and mobilise the printer estate.  
1.2 This procurement exercise was conducted in accordance with The
Public Contracts (Scotland) Regulations 2015, Regulation 33 (b) (ii). 
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2. Recommendations
The Finance, Resources and Customer Services Policy Board is
requested to: 
2.1 Homologate the decision taken by the Director of Finance and
Resources to award a contract for Managed Print Services to Xerox
(UK) Limited.

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2.2  Note the contract value will be up to £216,508.19 excluding VAT.
2.3 Note the contract will commence 1st January 2024 and will expire on
31st December 2024.
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3. Background
3.1 The Council has a requirement for a managed print service, this
includes the installation, maintenance, repairs and removal of print
devices at various locations throughout the Renfrewshire Council
estate. 
3.2 The supplier will provide the following –
• Appropriate hardware- MFD’s and printers
• Pro-active management of the hardware, just in time
consumables delivery, monitoring and management of the
devices.
• Maintenance of all the devices, backed by SLA’s, KPI’s and
service credits for under performance
• Provision and support of user management and device
management technology
• Detailed management information on which continuous
improvement decisions can be taken
3.3 The current contract for a Managed Print Service, made under the
Scottish Government Framework Agreement relating to the supply of
office equipment (reference SP-16-013) commencing 1 January 2018,
is due to expire 31st December 2023.  This will be re-tendered during
2023 due to the long mobilisation period required of up to one year.
3.4 The Digital Portfolio is currently undertaking a review of the way
Council has been printing and a Green Print Strategy will be created for
publication approx. March 2023 providing guidance on how printing
should be undertaken going forward, rationalising and reducing print, to
achieve financial savings and contribute to the Council’s Plan for Net
Zero by 2030.
3.5 This Strategy will help plan and define the requirement for the future
longer term Managed Print Service.
3.6 Xerox (UK) Limited has committed to provide the following community
benefit as part of this Negotiated Contract –
• Further education visits

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• School visits 
• Financial support for a community project 
• Non financial support for a community project 
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Implications of the Report
1. Financial - Costs in respect of this Contract will be funded from the ICT
Capital budget. 
2. HR & Organisational Development - No TUPE implications have
arisen or are anticipated. 
3. Community/Council Planning –  
• Working together to improve outcomes – this Contract will
ensure the Council continues to provide good quality services. 
4. Legal - This procurement was carried out in accordance with The
Public Contracts (Scotland) Regulations 2015, Regulation 33 (b) (ii). 
5. Property/Assets - 
6. Information Technology – will align with the Council’s ICT Strategy.
. 
7. Equality & Human Rights - 
(a) The Recommendations contained within this report have been 
assessed in relation to their impact on equalities and human
rights.   No negative impacts on equality groups or potential for
infringement of individuals’ human rights have been identified
arising from the recommendations contained in the report.   
8. Health & Safety – covered under the Scottish Government Framework
Agreement reference SP-16-013.
9. Procurement - The procurement procedure outlined within this report
ensure that the Council meets its statutory requirements in respect of

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the EU regulatory requirements and the Council's Standing Orders
Relating to Contracts.    
10. Risk – Xerox (UK) Limited’s insurance policies were assessed by
Scottish Procurement as part of the evaluation for the Framework. All
suppliers on the Framework are expected to maintain the relevant
insurance policies for the duration of the Framework period.
11. Privacy Impact - No Privacy Impact Assessment requirements were
identified within this procurement.
12. Cosla Policy Position – No Cosla Policy Position implications have
arisen or are anticipated.
13. Climate Risk – The level of impact associated with provision of this
service has been assessed using the Scottish Government
Sustainability Test and is considered to be low risk.
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List of Background Papers 
none
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Author:          Suzanne Gibb, Procurement Operations Manager,
Suzanne.gibb@renfrewshire.gov.uk