Democracy Spraffa

Renfrewshire.gov.uk Alpha Phase - Final CAR

Renfrewshire Council · 17 November 2022
Back to Finance, Resources and Customer Services Policy Board — 17 November 2022 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

___________________________________________________________________
To: Finance, Resources and Customer Services Policy Board
On: 17 November 2022
___________________________________________________________________
Report by: The Chief Executive
___________________________________________________________________
Heading: Renfrewshire.gov.uk Alpha Phase 
(RC-CPU-22-121)
___________________________________________________________________
1. Summary
1.1 The purpose of this report is to obtain authorisation from the Board to award the
Call-Off Contract for Renfrewshire.gov.uk Alpha Phase (RC-CPU-22-121).
1.2 This procurement exercise was conducted in accordance with the two stage
competition requirements under the Crown Commercial Services Digital
Outcomes & Specialists 5 Framework Agreement RM1043.7 and the Council’s
Standing Orders Relating to Contracts.  
1.3 A Contract Strategy was agreed by the Head of Marketing and Communications
and one of the Strategic Commercial Category Managers on 24th August 2022.
___________________________________________________________________ 
2. Recommendations
2.1 It is recommended that the Finance, Resources and Customer Services Policy
Board authorise: 
2.1.1 The Head of Corporate Governance to award the Contract (a Call-Off
Contract) for Renfrewshire.gov.uk Alpha Phase (RC-CPU-22-121), following a
two-stage further competition under the Crown Commercial Services Digital
Outcomes & Specialists 5 Framework Agreement RM1043.7 Lot 1, to
Manifesto Digital Limited (Companies House Registration no:07885631), in
accordance with the Framework Agreement Order Form procedures.

Page 2

2.1.2 It is estimated that the contract period will be six (6) months. It is envisaged
that the Call-Off Contract will commence on the 12th December 2022 however
the actual Call-Off Start Date will be confirmed in the Order Form issued by
the Council to Manifesto Digital Limited.
2.1.3 The Contract value will be up to £233,975 excluding VAT. 
_________________________________________________________
3. Background
3.1 Renfrewshire Council wishes to continue the implementation of the digital
experience programme and undertake an Alpha phase to test the digital
experience solutions identified in the completed Discovery project phase, build
models, design system, and prototypes, and gather further input from users. 
This phase will aim to: 
• build a domain model of the Council
• build a content model for the Council’s digital experience and the future
Renfrewshire.gov.uk
• develop the foundations of an object-oriented design system for the new
Renfrewshire.gov.uk website
• sketch and test mobile-first prototypes for this new Renfrewshire.gov.uk
website
• test how the technology identified in the Discovery stage can support the
approach and content model for the new website
• define the Beta phase. 
3.2 The Crown Commercial Service Framework Agreement for Digital Outcomes &
Specialists 5 (RM1043.7) Lot 1 was utilised and the Framework’s two stage
further competition process undertaken. 
3.3 Stage 1 was issued via the Crown Commercial Service Digital Marketplace on
the 25th August 2022 with a submission deadline of 11.59 pm on the 8th
September 2022. 
3.4 Seven (7) submissions were received from the Lot 1 Framework Suppliers.   
3.5 Shortlisting evaluation was undertaken based on “essential” and “nice to have”
experience in accordance with the Framework Agreement procedures.  One (1)
tenderer was shortlisted to proceed to stage 2 of the process as they met all the
required “essential” experience. 
3.6 The stage 2 proposal was issued to the one (1) shortlisted supplier via Public
Contracts Scotland -Tender portal on 22nd September 2022 with a submission
deadline of 12 noon on the 7th October 2022. 
3.7 One (1) submission was received by the deadline.

Page 3

3.8 The one (1) proposal received was scored against the following Award Criteria -
Technical (Quality) 70%, Commercial (Price) 20% and Cultural Fit 10%. 
3.9 The scores relative to the award criteria of the supplier invited to stage 2 are as
follows: 
Tenderer Name
Technical
Score (70%)
Commercial
Score (20%)
Cultural Fit
(10%)
Total Score
(100%)
Manifesto Digital
Limited 66.25 20.00 8.75  95.00 
3.10 It is therefore recommended that the Call-Off Contract for the
Renfrewshire.gov.uk Alpha Phase is awarded to Manifesto Digital Limited who
met the requirements of a most economically advantageous tender submission
and demonstrated value for money. 
3.11 Manifesto Digital Limited has committed to provide the following community
benefit as part of this Contract- 
• Free digital experience workshop for community group recommended by
Renfrewshire Council
• Free workshop or training on digital waste and how to make digital
services greener and better for the environment
• Free digital skills training for the council and its partners (e.g. web
accessibility) or 5 hours volunteering donated to local communities (e.g.
speaking in a school about digital careers). 
3.12 The Framework Supplier has notified the Council of an impending company
name change and this may occur prior to this contract award. Officers will
ensure that should this happen prior to contract award, that due diligence is
carried out and, that any contract is made in accordance with the Crown
Commercial Services Digital Outcomes & Specialists 5 Framework Agreement
RM1043.7 requirements. 
___________________________________________________________
Implications of the Report
1. Financial - The financial stability of the recommended supplier has been
assessed as part of the evaluation procedure and met with the Council’s
minimum requirements for this Call-Off Contract.   
2. HR & Organisational Development – n/a 
3. Community/Council Planning – n/a 
4. Legal – this is a Call-off Contract under a pre-existing Framework Agreement
and the Contract will be made in accordance with the Framework Agreement

Page 4

procedures and Renfrewshire Council’s Standing Orders Relating to
Contracts. Officers will ensure that should this happen prior to contract award,
that due diligence is carried out and, that any contract is made in accordance
with the Crown Commercial Services Digital Outcomes & Specialists 5
Framework Agreement RM1043.7 requirements. 
5. Property/Assets – n/a 
6. Information Technology – n/a 
7.  Equality & Human Rights  – the recommendations contained within this
report have been assessed in relation to their impact on equalities and human
rights. No negative impacts on equality groups or potential for infringement of
individuals’ human rights have been identified arising from the
recommendations contained in the report. If required following implementation,
the actual impact of the recommendations and the mitigating actions will be
reviewed and monitored, and the results of the assessment will be published
on the Council’s website. 
8.  Health & Safety – The health and safety submission was evaluated by the
Council’s Health and Safety Section and meet the Council’s requirements. 
9.  Procurement – the procurement procedure outlined within this report was
conducted in accordance with clauses 1.4 and 29.5 of the Council’s Standing
Orders Relating to Contracts.   
10. Risk – the recommended supplier has been assessed and evaluated to
confirm that they have met the minimum requirements regarding risk. 
11. Privacy Impact – No privacy impact implication has arisen or is anticipated. 
12.  Cosla Policy Position – n/a 
13. Climate Change – no climate change implications were noted as part of this
Call-Off Contract.
_________________________________________________________
List of Background Papers
(1) None
___________________________________________________________________ 
Author: Suzanne Gibb, Procurement Operations Manager 
Suzanne.gibb@renfrewshire.gov.uk