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Low Level, Preventative, Health & Wellbeing Services for Older Adults in Renfrewshire

Renfrewshire Council · 3 April 2025
Back to Finance, Resources and Customer Services Policy Board — 3 April 2025 and its agenda

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___________________________________________________________________
To:  Finance, Resource and Customer Services Policy Board
On:  3 April 2025
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Report by: The Director of Finance and Resources and the Chief Officer
Renfrewshire Health and Social Care Partnership
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Heading: Contract Authorisation Report for Low Level, Preventative, Health &
Wellbeing Services for Older Adults in Renfrewshire (RC-CPU-24-191)
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1. Summary 
1.1 The purpose of this report is to seek the approval of the Finance,
Resources and Customer Services Policy Board to enter into a
Contract for Low Level, Preventative, Health & Wellbeing Services for
Older Adults in Renfrewshire with ROAR-Connections for Life Ltd. 
1.2 The recommendation to award this Contract follows a procurement
exercise which was conducted as a Negotiated Procedure in
accordance with the Procurement Reform (Scotland) Act 2014 and the
Council’s Standing Orders relating to Contracts for Health or Social
Care Services. 
1.3 A Contract Strategy for this Contract was approved by the Head of
Strategic Planning and Health Improvement, Renfrewshire Health and
Social Care Partnership (RHSCP) on 4 February 2025 and the Interim
Corporate Procurement Manager on 6 February 2025.
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2. Recommendations
It is recommended that the Finance, Resources and Customer Services
Policy Board:

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2.1 Authorises the Head of Corporate Governance to award a Contract for
Low Level, Preventative, Health & Wellbeing Services for Older Adults
in Renfrewshire, reference RC-CPU-24-191 to ROAR-Connections for
Life Ltd (Company Registration Number: SC390855).
2.2  Authorises the award of the Contract for a period of 3 years with no
option to extend. The anticipated Commencement Date of the Contract
is 1 June 2025; the actual Commencement Date will be confirmed in
the Council’s Letter of Acceptance.
2.3   Authorises up to a maximum approved contract value of £630,000
(£210,000 per annum) excluding VAT.
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3. Background
3.1 This new contract will replace an existing contract for Low Level,
Preventative, Health & Wellbeing Services for Older Adults in
Renfrewshire that is due to expire on 31 May 2025.
3.2  The Provider will deliver:
• a flexible range of low-level preventative services, including
befriending, designed to address the potential impact of social
isolation on older adults;
• companionship to isolated and excluded older adults with a view
to reducing feelings of loneliness; and
• create opportunities for older adults in Renfrewshire to enhance
their quality of life, maintain existing skills and promote
engagement with their community through increased social
networks.
3.3 The procurement process for this Contract was conducted as a
Negotiated Procedure in accordance with the Procurement Reform
(Scotland) Act 2014 and the Council’s Standing Orders Relating to
Contracts for Health or Social Care Services.
3.4 ROAR-Connections for Life Ltd was invited to respond to the Council’s
Invitation to Contract which was published on 6 February 2025 with a
return deadline of 20 February 2025.
3.5 In accordance with Council’s Standing Order relating to Contracts 11.5
a Single Procurement Document (Scotland) (“SPD (Scotland)”) was
required to be completed by the provider, the Tender submission from
ROAR-Connections for Life Ltd was evaluated and met the
predetermined criteria in the SPD (Scotland).

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3.6 ROAR-Connections for Life Ltd submission was evaluated by officers
from the RHSCP, Corporate Procurement Unit, ICT, Corporate Risk
Management and Corporate Health and Safety.  ROAR-Connections
for Life Ltd met the Award Criteria for both Quality and Price as set out
within the Invitation to Contract.
3.7  Community Benefits were requested as part of this procurement
process. ROAR-Connections for Life Ltd has confirmed the following
Community Benefits will be delivered as part of the Contract:
Community Benefit  Number
Industry Awareness Events 5
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Implications of the Report
1. Financial – The costs for this Contract will be met by the RHSCP Adult
Services budget with a maximum approved contract value of up to
£630,000 (£210,000 per annum) for the full contract period, excluding
VAT. 
2. HR & Organisational Development – None arising directly from this
report. 
3. Community/Council Planning –  
• Our Renfrewshire is well - Tackling isolation and loneliness, by
connecting people to their communities, and to services, and enable
people to live healthier, for longer by supporting our older population
to stay active. Developing strong community-based services that
respond to local need.
• Our Renfrewshire is fair - Tackling health inequalities and
narrowing the gaps in healthy life expectancy. We work closely with
our key partners to provide care, support and to protect our most
vulnerable citizens, our older people and people with particular
needs. Together we help them live their best possible lives, free from
harm and able to thrive. 
4. Legal - The procurement of the Contract follows a procurement
exercise which was conducted as a Regulated Procurement for Health
or Social Care Contracts using the Negotiated Procedure and in
accordance with the Council Standing Orders relating to Contracts. 
5. Property/Assets – None arising directly from this report.

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6. Information Technology - The recommended Provider was evaluated
by the Council’s Security & Compliance team and met the Council’s
requirements.
7. Equality & Human Rights - The recommendations contained within
this report have been assessed in relation to their impact on equalities
and human rights. No negative impacts on equality groups or potential
for infringement of individuals’ human rights have been identified
arising from the recommendations contained in the report. If required
following implementation, the actual impact of the recommendations
and the mitigating actions will be reviewed and monitored, and the
results of the assessment will be published on the Council’s website.
8. Health & Safety - ROAR-Connections for Life Ltd was evaluated by the
Council’s Corporate Health and Safety team and met the Council’s
requirements.
9. Procurement – The procurement procedure outlined within this report
shall ensure that the Council meets its statutory requirements in
respect of procurement procedures, efficiency, and modern
Government.
10. Risk - ROAR-Connections for Life Ltd was evaluated by the Council’s
Corporate Risk team and met the Council’s requirements.
11. Privacy Impact - As part of the procurement exercise, a data privacy
impact assessment was conducted by the RHSCP and the Council’s
Information Governance team. The Provider recommended in this
report will be a Data Controller and will be required to comply with the
Conditions of Contract including Data Protection Conditions. 
12. Climate Risk - The level of impact associated with the Contract was
assessed using the Scottish Government Sustainability Test and is
considered to be low impact. 
13. Children’s Rights – This report does not cover a new policy, function
or strategy nor a substantive change to an existing policy, function or
strategy which will have an impact on children’s rights.
14. Cosla Policy Position – None directly arising from this report.
_______________________________________________________
List of Background Papers – none.
___________________________________________________________________ 
Author:          Amy Crumb, Procurement Assistant, Corporate Procurement Unit,
Amy.Crumb@renfrewshire.gov.uk