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EHI SIP Outturn Covering Report

Renfrewshire Council · 11 June 2026
Back to Finance, Resources and Customer Services Policy Board — 11 June 2026 and its agenda

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PUBLIC 
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To: Finance, Resources and Customer Services Policy Board 
On: 11 June 2026
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Report by: Director of Environment, Housing and Infrastructure 
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Heading: Environment, Housing and Infrastructure - Service Improvement
Plan 2025-28 Outturn Report
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1. Summary 
1.1 The Environment, Housing and Infrastructure Service Improvement Plan
2025-28 was approved by the Finance, Resources and Customer Services
Policy Board on 12 June 2025. The plan sets out the priorities for the
development of the service over a three year period.   
1.2 The Service Improvement Plan is part of a suite of documents which describe
the strategic direction of the service and the Council and also includes the
Council Plan, Community Plan, Risk Management Plan and the Workforce
Plan. 
1.3 The Service Improvement Plan is a comprehensive statement of the
outcomes the service aims to achieve, and the actions it will take to achieve
these. It fits within the wider planning framework of the Council by taking
account of Community Planning themes and Council priorities as set out in the
Council Plan which was refreshed in June 2024. 
1.4 Full details of Environment, Housing and Infrastructure performance and
achievements over the period 1 April 2025 to 31 March 2026 are appended to
this report. The main purpose of the report is to provide: 
• details of the key achievements of the service over the period;
• a progress update on implementing the action plan linked to the 2025-28
Service Improvement Plan; and

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• an assessment of performance in relation to the service scorecard of core
performance indicators; 
1.5 During 2025/26, the service has made good progress in delivering positive
outcomes for Renfrewshire and its residents. This includes through the
actions within the Service Improvement Plan and also other areas of activity
which did not form part of the Service Improvement Plan actions which have
subsequently arisen during 2025/26. 
1.6 A new Service Improvement Plan covering the period 2026-29 is also being
presented to this meeting of the Finance, Resources and Customer Services
Policy Board. 
2. Recommendations 
It is recommended that the Finance, Resources and Customer Services
Policy Board: 
2.1 Note the content of this report 
2.2 Note the progress to date on delivering the actions contained within the
Environment, Housing and Infrastructure - Service Improvement Plan; 
2.3 Note the current performance of the service as measured by the scorecard
indicators. 
3.  Background 
3.1 The Service Improvement Plan is a comprehensive statement of the
outcomes the service aims to achieve, and the actions it will take to achieve
these. It fits within the wider planning framework of the Council by taking
account of Community Planning themes and Council priorities as set out in the
Council Plan. It enables elected members to have oversight of developments
within the service and to consider and develop policy options which reflect
customer need and resource availability. 
3.2 The Service Improvement Plan also provides a mechanism by which elected
members can evaluate the performance of the service. It contains an action
plan and performance indicators against which progress can be measured.
This outturn report provides an update on progress against the 2025-28 plan.

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4. Key Achievements April 2025 to March 2026 
4.1 Environment, Housing & Infrastructure continues to deliver essential frontline
services across Renfrewshire. Key achievements for Environment, Housing &
Infrastructure under the remit of the Finance, Resources and Customer
Services Policy Board are detailed throughout the action plan and performance
indicators in the appendix. 
5. Areas where actions have been delayed or cancelled 
5.1 There has been no significant delay in the delivery of the actions contained
within the Service Improvement Plan. 
6. Progress against performance measures 
6.1 Environment, Housing and Infrastructure report on 14 performance indicators,
10 are reported quarterly and 4 are reported annually. 
Implications of the Report
1. Financial – The Service Improvement Plan highlights resourcing pressures
arising from increasing demand for services and the current financial
environment.  
2. HR & Organisational Development – The Service Improvement Plan also
highlights workforce development and wellbeing considerations.
3. Community/Council Planning – The report details a range of activities which
reflect Council and Community Planning themes and a direct link to the delivery
of the Council Plan.
4. Legal – none.
5. Property/Assets – none.
6. Information Technology – Service developments relating to information
technology are key enablers of service improvement and modernisation and
support service-level and corporate objectives.
7. Equality & Human Rights – The Recommendations contained within this report
have been assessed in relation to their impact on equalities and human rights.  No
negative impacts on equality groups or potential for infringement of individuals’
human rights have been identified arising from the recommendations contained in
the report.  If required following implementation, the actual impact of the
recommendations and the mitigating actions will be reviewed and monitored, and
the results of the assessment will be published on the Council’s website.

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8. Health & Safety – none.
9. Procurement – none.
10. Risk – Risks related to the delivery and management of services are regularly
monitored and included in Renfrewshire Council’s Corporate and Strategic Risk
Registers and the service’s risk register.
11. Privacy Impact – none. 
12. Climate Change – Actions and indicators within the SIP covers the ‘green’ theme
of Renfrewshire’s Council Plan which highlights activities across the Council to
tackle climate change. 
13. Children’s Rights - none
14. Cosla Policy Position – none. 
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List of Background Papers: 
Finance, Resources and Customer Services Policy Board; 12 June 2025 (Agenda
item 19) - Environment, Housing and Infrastructure – Service Improvement Plan
2025-28 
Finance, Resources and Customer Services Policy Board; 20 November 2025
(Agenda item 16) - Environment, Housing and Infrastructure - Service Improvement
Plan 2025-28 Mid-Year Monitoring Report 
___________________________________________________________________ 
Author  Gordon McNeil, Director of Environment, Housing & Infrastructure  
Email: gordon.mcneil@renfrewshire.gov.uk