Democracy Spraffa

Agenda reports pack

Argyll and Bute Council · 11 September 2024
Back to Oban Lorn & The Isles Area Committee — 11 September 2024 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

Argyll and Bute Council
Comhairle Earra-Ghàidheal Agus Bhòid 
Executive Director:  Douglas Hendry 
Kilmory, Lochgilphead, PA31 8RT
Tel:  01546 602127  Fax:  01546 604435
DX 599700 LOCHGILPHEAD
4 September 2024 
NOTICE OF MEETING 
A meeting of the OBAN LORN & THE ISLES AREA COMMITTEE will be held in the ON A
HYBRID BASIS ON MICROSOFT TEAMS AND IN THE MCCAIG SUITE, CORRAN HALLS,
OBAN on WEDNESDAY, 11 SEPTEMBER 2024 at 10:30 AM, which you are requested to attend. 
Douglas Hendry
Executive Director 
BUSINESS 
1. APOLOGIES FOR ABSENCE 
2. DECLARATIONS OF INTEREST 
3. MINUTES 
(a) Oban, Lorn and the Isles Area Committee - 12 June 2024 (Pages 3 - 12) 
(b) Oban, Lorn and the Isles Area Community Planning Group - 14 August 2024
(Pages 13 - 22) 
(c) Oban Common Good Fund - 12 August 2024 (Pages 23 - 26) 
4. PUBLIC QUESTION TIME 
5. AREA PERFORMANCE REPORT -  FQ1 2024/25 (Pages 27 - 62)  
Report by Executive Director with responsibility for Customer Support Services 
6. CULTURAL HERITAGE AND ARTS ASSEMBLY FOR ARGYLL AND ISLES
(CHARTS) (Pages 63 - 78)  
Presentation by Vice Chair of the Cultural Heritage and Arts Assembly for the Argyll
and Isles. 
7. ROADS AND INFRASTRUCTURE UPDATE (Pages 79 - 82)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
8. ANNUAL RECYCLING PERFORMANCE REPORT (Pages 83 - 90)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
Public Document Pack

Page 2

9. OBAN FLOODING UPDATE (Pages 91 - 104)  
Report by Executive Director with responsibility for Roads and Infrastructure Services 
E1 10. CHARITABLE TRUSTS AND BEQUEST FUNDS REPORT (Pages 105 - 110)  
Report by Executive Director with responsibility for Legal and Regulatory Support. 
REPORTS FOR NOTING 
11. DRAFT OBAN, LORN AND THE ISLES AREA COMMITTEE WORKPLAN (Pages
111 - 114)
The Committee will be asked to pass a resolution in terms of Section 50(A)(4) of the Local
Government (Scotland) Act 1973 to exclude the public for items of business with an “E” on the
grounds that it is likely to involve the disclosure of exempt information as defined in the
appropriate paragraph of Part I of Schedule 7a to the Local Government (Scotland) Act 1973. 
The appropriate paragraph is:-
Paragraph 6  Information relating to the financial or business affairs of any particular person
(other than the authority). 
Oban Lorn & The Isles Area Committee 
Councillor Kieron Green Councillor Amanda Hampsey
Councillor Willie Hume Councillor Andrew Kain (Vice-Chair)
Councillor Jim Lynch Councillor Luna Martin
Councillor Julie McKenzie (Chair) Councillor Andrew Vennard   
Contact: Karen Campbell, Senior Committee Assistant - 01631 567855

Page 3

MINUTES of MEETING of OBAN LORN & THE ISLES AREA COMMITTEE held on a HYBRID
BASIS ON MICRO SOFT TEAMS AND IN THE MCCAIG SUITE, CORRAN HALLS, OBAN 
on WEDNESDAY, 12 JUNE 2024 
Present: Councillor Julie McKenzie (Chair) 
Councillor Kieron Green
Councillor Amanda Hampsey
Councillor Willie Hume
Councillor Andrew Kain 
Councillor Jim Lynch
Councillor Luna Martin
Councillor Andrew Vennard 
Attending:  Shona Barton, Governance Manager
Jim Smith, Head of Roads and Infrastructure
Aileen Jackson, Deputy Headteacher of Oban High School
Shelley Carmichael, Headteacher of Tobermory High School
Caroline Cherry, Health & Social Care Partnership
Douglas Grierson, Sustainable Travel Co-Ordinator
Suzanne Mason, Engagement and Communities Lead
Antonia Baird, Community Development Officer 
1. APOLOGIES FOR ABSENCE 
There were no apologies intimated. 
2. DECLARATIONS OF INTEREST 
There were no declarations of interest intimated. 
3. MINUTES 
(a) Oban, Lorn and the Isles Area Committee - 6 March 2024 
The Minute of the meeting of the Oban, Lorn and the Isles Area
Committee, held on 6 March 2024 was approved as a correct record 
(b) Oban, Lorn and the Isles Area Community Planning Group - 8 May
2024 
The Minute of the meeting of the Oban, Lorn and the Isles Area
Community Planning Group held on 8 May 2024 was noted. 
(c) Oban Common Good Fund - 20 May 2024 
The minute of the Oban Common Good Fund meeting held on 20 May
2024 was noted. 
4. PUBLIC QUESTION TIME 
Question 1 – Frank Roberts
Page 3 Agenda Item 3a

Page 4

The Council secured Government funding to add to its own contribution of £3m for
Campbeltown's flood protection scheme, which was neither the Council's first
priority, nor the one causing the greatest loss and damage to local businesses and
residents according to a December 2019 consultant's very detailed report. What
steps are being taken to secure funding for the Oban Flood Prevention scheme, as
outlined in the 2019 consultant's report and in the current Flood Risk Management
Plan? 
Secondly, the consultant's report specifically highlights (at 8.3.2 of that report) the
Council's responsibilities for the proper maintenance of the Black Lynn (Knot Weed
removal etc) and effective maintenance of the pumps in the Lochavulin Car Park.
What is the Council's ongoing maintenance programme in regard to these? 
The following response was received by Jim Smith prior to the meeting and read out
by the Governance Manager:- 
The Campbeltown Flood Scheme received funding through Scottish
Government/SEPA’s flood prevention scheme which enabled these works to be
progressed. The Campbeltown scheme having been prioritised as part of a Scottish
wide flood prevention programme. 
Some work will be carried out to clear the burn however this on its own will not
create sufficient capacity to cope with a significant flood event. 
Work is underway to modify the pumps at Lochavullin car park to make them more
resilient, however, it should be noted that the pumps can only deal with minor flood
events due to the surrounding levels. When flood waters reach a certain height there
is nowhere for the water to be pumped to. 
A report is due at the June meeting of the Environment, Development and
Infrastructure Committee setting out the detail and future options for Oban. 
Question 2 
At item 10 on the Agenda today, Councillors will be considering the proposals for an
active travel plan for George Street. Four approaches, each being more complex
than the previous one have been considered, and Approach 2 selected for further
development. 
Approach 1 includes the proposal, inter alia, to “retain the formal parking throughout
and remove the provision for informal yellow line parking”. 
Approach 2 builds on Approach 1 with additional infrastructure, but additionally
requires ”a localised reduction of parking and a new loading strategy”. 
The Chair noted that this item would be fully discussed later in the agenda and it
would not be appropriate for a response to be given at this time.  Mr Roberts noted
this and agreed to stay in the meeting until the item was taken. 
Question 3 and 4 – Duncan Martin 
Page 4

Page 5

At the previous Area Committee Meeting flooding at Lochavullin was discussed, in
particular the business premises of Mr Strathern who had sewage backing up into
his property – as the Council is the Landlord of these sites what is done as an
emergency to sort this out, as Mr Strathern is still suffering this problem? 
The Chair advised it would be remiss of the Area Committee to discuss individual
businesses without their consent or being in attendance. 
Question 4 
The Black Lynn burn is full of Japanese Knotweed, the Council could remove it over
the next 2 years, however, it would come back as it is well established further
upstream.  Is there a provision for the Council to serve a Statutory Notice on the
landlord in Soroba to remove the Japanese Knotweed at their end? 
I am not suggesting the localised reduction in parking at this time, but might it not be
possible to implement those provisions relating to parking on the West side of
George Street, and developing a new loading strategy now, with a view to reducing
congestion on George Street, and so at least in part, address the problem of
congestion throughout the centre of town?  To take this approach now would not, I
believe, require any capital input. 
The Governance Manager agreed to seek a response from the relevant department. 
Question 5 – Mr Strathern 
What is the progress of the flooding mitigation?  The businesses that have been
affected in Lochavullin are now uninsurable and any further flood damage will put
these businesses out of business as they will be unable to bear the cost themselves. 
As Mr Strathern had not been in attendance at the beginning of the meeting when
the first question was asked, the Governance Manager read out the response from
Jim Smith again.  Councillor McKenzie advised Mr Stathern to engage with his ward
Councillors to ensure he gets a response.  Councillor Martin advised that she had
received quite a comprehensive response to her query over the flooding at
Lochavullin and Black Lynn area and will forward it on to Mr Strathern.  Councillor
Hampsey advised that she had invited Mr Strathern to contact her after the last Area
Committee but he had not got in touch, and she is still happy to assist him going
forward. 
5. SECONDARY SCHOOLS ANNUAL REPORT 
(a) Oban High School 
The Committee heard from Mrs Jackson, Deputy Head Teacher of Oban
High School, who picked out some highlights from the school report which
had been provided to Members. The report included information in relation
to S3 attainment of Curriculum for Excellence levels in literacy and
numeracy and Gaelic; the pass rates of National qualifications and the
Page 5

Page 6

Insight data. Information in relation to wider achievement qualifications;
equity and attainment and Pupil Equity Funding was also provided. 
Decision 
The Oban, Lorn and the Isles Area Committee considered and noted the
contents of the report and information provided. 
(Reference: Report by Executive Director with responsibility for Education,
dated 12 June 2024, submitted) 
(b) Tiree High School 
The Committee heard from Mrs Jackson, Deputy Head Teacher of Oban
High School, who picked out some highlights from the school report which
had been provided to Members. The report included information in relation
to S3 attainment of Curriculum for Excellence levels in literacy and
numeracy and Gaelic; the pass rates of National qualifications and the
Insight data. Information in relation to wider achievement qualifications;
equity and attainment and Pupil Equity Funding was also provided.
Working in partnership with Oban High the School continues to thrive, with
a number of Tiree pupils attending Oban High School to complete their S6
studies. 
Decision 
The Oban, Lorn and the Isles Area Committee considered and noted the
contents of the report and information provided. 
(Reference: Report by Executive Director with responsibility for Education,
dated 12 June 2024, submitted) 
(c) Tobermory High School 
The Committee heard from Mrs Carmichael, Head Teacher of Tobermory
High School, who picked out some highlights from the school report which
had been provided to Members. The report included information in relation
to S3 attainment of Curriculum for Excellence levels in literacy and
numeracy and Gaelic; the pass rates of National qualifications and the
Insight data. Information in relation to wider achievement qualifications;
equity and attainment and Pupil Equity Funding was also provided. 
Tobermory High has added subjects to the Nat 5 Curriculum and will
continue to increase year on year to give the pupils more opportunities. 
They are focused on gaining accreditation for a SQA in piping and
drumming; level 6 journalism and television and television production. 
Decision 
The Oban, Lorn and the Isles Area Committee considered and noted the
contents of the report and information provided. 
(Reference: Report by Executive Director with responsibility for Education,
dated 12 June 2024, submitted)
Page 6

Page 7

6. AREA SCORECARD FQ4 2023/24 
Consideration was given to the Area Performance Report for financial quarter 4 of
2023/24 (January to March 2024) which illustrated the agreed performance
measures for this period. 
Decision 
The Oban, Lorn and the Isles Area Committee:- 
1. noted and considered the performance and supporting commentary as
presented. 
(Reference: Report by Executive Director with responsibility for Customer Support
Services, dated 12 June 2024, submitted) 
7. ARGYLL AND BUTE HEALTH & SOCIAL CARE PARTNERSHIP - BI-ANNUAL
REPORT 
Consideration was given to the Health and Social Care Partnership Performance
Reports for financial quarter 3 and 4 of 2023/24. 
Decision 
The Oban, Lorn and the Isles Area Committee considered and noted the
Performance Reports for financial quarter 3 and 4 of 2023/24. 
(Reference: Report by Head of Strategic Planning, Performance and Technology,
Argyll and Bute Health and Social Care Partnership, submitted) 
8. ROADS AND INFRASTRUCTURE UPDATE 
The Committee gave consideration to a report which provided links to the recent
activities of Roads and Infrastructure Services relevant to the Oban, Lorn and the
Isles Area. 
Decision 
The Oban, Lorn and the Isles Area Committee considered and noted the contents of
the report. 
(Reference: Report by Executive Director with responsibility for Roads and
Infrastructure Services, dated 12 June 2024, submitted) 
9. TOBERMORY PLAY PARK UPDATE 
The Committee gave consideration to the updated position of Tobermory Playpark. 
Decision
Page 7

Page 8

The Oban, Lorn and the Isles Area Committee agreed to:- 
• note the engagement process and supportive work from local residents in
the Tobermory Area; 
• note the suggestion that local residents will continue with a constituted
group with the option to take on the play park replacement works locally
and 
• note the Community Benefit work which has agreed a further £24k can
be added to the funding for the play park. 
(Reference. Report by Executive Director with responsibility for Roads and
Infrastructure, submitted) 
10. OBAN TOWN CENTRE, NORTH ACTIVE TRAVEL REPORT 
The Committee gave consideration to a report providing an update to Members on the
progress made to date on the Oban Town Centre North Active Travel Project,
highlights the next steps and seeks support for the continuation of the project to
complete the design process from Members.  The recommendations of the report were
for the Area Committee to 
• acknowledge the progress made to date and 
• support the continuation of the project and the submission of a new PFE
funding application for design stages 3 (Developed Design) to complete
the design work required. 
Motion 
To replace the officer recommendations with:- 
1. Note the work to date;
2. Note the loss of parking spaces in an area that is known to have high demand
for parking spaces;
3. Note the divergence of public support for the proposal; and
4. Agree that members are unable to support the Project in its current form. 
This was moved by Councillor McKenzie and seconded by Councillor Kain, and was
unanimously agreed by the Committee. 
Decision 
The Oban, Lorn and the Isles Area Committee agreed to:- 
1. Note the work to date;
2. Note the loss of parking spaces in an area that is known to have high demand
for parking spaces;
3. Note the divergence of public support for the proposal; and
4. Agree that members are unable to support the Project in its current form.
Page 8

Page 9

(Reference: Report by Director with responsibility for Development and Economic
Growth, submitted) 
11. SUPPORTING COMMUNITIES FUND - APPLICATIONS 
Consideration was given to a report which detailed recommendations for the award
of the Council’s Supporting Communities Fund (SCF) for the 2024/25 round of
funding that had been made available for distribution by Council to organisations in
the Oban, Lorn and the Isles area. 
Motion 
That Members agree the awards as per the officer recommendations. 
Moved by Councillor McKenzie and seconded by Councillor Kain. 
Amendment 
The Oban, Lorn and the Isles Area Committee agree to make amendments to the
awards as follows:- 
Tiree Development Trust – reduce the total awarded to £2500
Mull and Iona Trust – reduce the total awarded to £2500
Pennyghael Community Hall – raise the award to £2500
An Iodhlann – Tiree’s Historical Centre – raise the award to £2500
Hynish Trust – Award £1882.10 
Moved by Councillor Green and seconded by Councillor Martin. 
As the meeting was being held on a hybrid basis, the vote required to be taken by
calling the Roll and Members voted as follows:- 
Motion    Amendment 
Councillor Kieron Green  Councillor Willie Hume 
Councillor Luna Martin  Councillor Andrew Kain   
Councillor Jim Lynch
Councillor Julie McKenzie
Councillor Andrew Vennard       
Decision 
The Motion was carried by 5 votes to 2 and the Oban, Lorn and the Isles Area
Committee resolved accordingly that the 15 applications, marked as ‘Award’ and
‘Partial Award’ within Appendix 1 of the report, are awarded funding from the
Supporting Communities Fund Budget totalling £32,117.50, as follows: 
Page 9

Page 10

Applicant Recommendation Amount 
Requested
Recommended Award 
2024/25 
Bendoran Watersports
CIC
Award  £ 2,500.00   £ 2,500.00 
Taynuilt Primary School
and ELC Parent
Council
Award  £ 2,500.00   £ 2,500.00 
Lorn and Oban Healthy
Options 
Award  £ 2,500.00   £ 2,500.00 
Home-Start Lorn Award  £ 2,500.00   £ 2,500.00 
Mull and Iona
Community Trust
(MICT)
Award  £ 2,500.00   £ 2,500.00 
Tiree Community
Development Trust 1
Award  £ 2,500.00   £ 2,500.00 
Dervaig Community
Hall 
Award  £ 2,500.00   £ 2,500.00 
Tiree Community
Development Trust 2 
Award  £ 2,500.00   £ 2,500.00 
The Victory Hall,
Benderloch 
Award  £ 2,500.00   £ 2,500.00 
Appin Skiff Coastal
Rowing Club
Award  £ 2,122.00   £ 2,122.00 
Tiree Makery CIC  Award  £ 2,499.00   £ 2,499.00 
Mull and Iona
Community Trust
(MICT) 2 
Award  £ 2,500.00   £ 2,500.00  
Live Music Now  Award  £    614.40   £ 614.40
Pennyghael Community
Hall
Partial award  £ 2,500.00   £ 941.05 
An Iodhlann – Tiree’s
Historical Centre
Partial award  £ 2,500.00   £ 941.05
Hynish Trust (was the
Hebridean Trust) 
No award  £ 2,500.00   £ 0.00
Mull and Iona
Community Trust
(MICT) 3 
No award  £ 2,500.00   £ 0.00
Luing Community
Council 
No award  £ 1,800.00   £ 0.00
Argyll FM  No award  £    666.66   £ 0.00 
Lismore Historical
Society 
No award  £ 2,500.00   £ 0.00 
Developing Potential
SCIO
No award  £ 2,500.00   £ 0.00 
Hebridean Pursuits
Outdoor Learning 
No award  £ 1,400.00   £ 0.00 
Argyll & Bute Citizens
Advice Bureau 
No award  £ 2,300.00   £ 0.00  
Còisir Ghàidhlig Thaigh
an Uillt
No award  £    700.00   £ 0.00  
37th Argyll (Ardchattan)
Scout Group. 
No award  £ 1,960.00   £ 0.00 
Oban FM Community No award  £ 2,400.00   £ 0.00 
Page 10

Page 11

Radio 
Tobermory High School
Parent Council 
No award  £ 2,500.00   £ 0.00 
Argyll Wellbeing Hub No award  £ 2,500.00   £ 0.00  
Argyll Talking
Newspapers 
No award  £   666.67   £ 0.00  
Craignure Village Hall
and Community Centre 
No award  £ 2,500.00   £ 0.00 
Oban Pipe Band  No award  £ 2,500.00   £ 0.00  
Comunn Gàidhealach
An Òbain (Oban Mod
Academy)
No award  £ 2,000.00   £ 0.00  
Appin Hall  No award  £ 1,007.46   £ 0.00 
TOTAL    £70,136.19   £ 32,117.50 
(Reference, Report by Chief Executive’s Unit dated 12 June 2024, submitted) 
12. APPOINTMENTS TO OUTSIDE BODIES 
A report asking the Committee to consider making appointments to a number of local
bodies/organisations within the Oban, Lorn and the Isles area was considered. 
Decision 
The Committee agreed that appointments within Appendix 1 would remain as agreed
in 2022 and 2023, with the addition of Councillor Luna Martin to Atlantis Leisure. 
(Reference: Report by Executive Director with responsibility for Legal and Regulatory
Support dated 13 May 2024, submitted) 
E1 13. CHARITABLE TRUSTS AND BEQUEST FUNDS REPORT 
The Committee gave consideration to a report providing information on the number of
applications that have been received for support from the John of Lorn Bequest,
MacKinnon Ledigham Bequest, Archibald Dow Bequest and Coals for the Poor Oban. 
Decision 
The Oban, Lorn and the Isles Area Committee:- 
1. noted and considered the number of awards made from the John of Lorn
Bequest  since March 2024; 
2. noted that no applications had been submitted to the MacKinnon Ledigham
Bequest; 
3. agreed to award £50 to the two individual applicants who meet the criteria of the
Archibald Dow Bequest and 
Page 11

Page 12

4. refused the 2 family applicants and 1 individual applicant who do not meet the
criteria of the Coals for the Poor Oban fund. 
(Reference: Report by Executive Director with responsibility for Legal and Regulatory
Support dated 12 June 2024, submitted) 
14. DRAFT OBAN, LORN AND THE ISLES AREA COMMITTEE WORKPLAN 
The Committee gave consideration to the Area Committee workplan for future
meetings.   
Decision 
The Oban, Lorn and the Isles Area Committee considered and noted the contents of
the workplan. 
(Reference:  Area Committee Workplan, dated 12 June 2024, submitted) 
Page 12

Page 13

MINUTES of MEETING of OBAN LORN & THE ISLES COMMUNITY PLANNING GROUP held 
BY MICROSOFT TEAMS 
on WEDNESDAY, 14 AUGUST 2024 
Present: Colin Buchanan, Luing Community Council (Chair)
Stuart McLean, Committee Manager, Argyll and Bute Council
Councillor Kieron Green, Argyll and Bute Council
Councillor Andrew Kain, Argyll and Bute Council
Sergeant Matthew Shaw, Police Scotland
Robert Taylor, Scottish Fire and Rescue
Maureen Evans, Community Learning Services, Live Argyll 
Rory Munro, Argyll and Bute Health and Social Care Partnership
Seonaid Cameron, ACHA
Susan MacRae, Skills Development Scotland
Jim Tolmie, Oban District Access Panel
Frank Roberts, Oban Community Council 
Duncan Martin, Oban Community Council
Sue Barnard, Oban Community Council 
Kirsty McLuckie, Community Development, Argyll and Bute Council
John McLuckie, Community Development, Argyll and Bute Council
Judith Hawcroft, North Argyll Carers
Petra Pearce, Argyll and Bute Third Sector Interface
Lucy Sumsion, National Farmers Union
Mary Braithwaite, Luing Community Council
Becs Barker, Community Contacts, Carr Gomm 
Attending: Becky Rose, UK Covid Inquiry
Carrie Langley, UK Covid Inquiry  
Takki Sulaiman, Argyll and Bute Third Sector Interface
Dr David Gould, Includem
Andrew Galloway, Press 
1. WELCOME AND APOLOGIES 
The Chair welcomed everyone to the meeting and advised that a request had been
received from representatives from UK Covid Inquiry to present to partners at this
meeting. The Chair agreed that as the UK Covid Inquiry would meet in Oban on
Wednesday 4th and Thursday 5th September, before the next meeting of the Group,
that he would agree to this request and that the representatives would be invited to
speak following consideration of the minutes of the previous meeting.   
Apologies were intimated by:- 
Councillor Julie McKenzie
Theresa Bain, UHI Argyll
Joan Best, Crossroads
Page 13 Agenda Item 3b

Page 14

Carol Flett, Wellbeing Health Network
Becky Hothersall, Poverty Alliance 
2. DECLARATIONS OF INTEREST 
There were no declarations of interest intimated. 
3. MINUTE OF THE OBAN, LORN AND THE ISLES AREA COMMUNITY
PLANNING GROUP, HELD ON WEDNESDAY 8 MAY 2024 
The minute of the Oban, Lorn and the Isles Area Community Planning Group held on
Wednesday, 8 May 2024, were approved as a correct record. 
4. UK COVID INQUIRY 
The Group considered a presentation by UK Covid Inquiry representatives, who will
be visiting the Rockfield Centre in Oban on Wednesday 4th and Thursday 5th
September to gather information on people’s experience during the Covid 19
pandemic.  Becky Rose advised that counselling support will be available at the
Centre to help anyone who requires help and that evidence gathered during the
event will be referenced within the overall UK Inquiry. 
Decision 
The Oban, Lorn and the Isles Area Community Planning Group noted the
presentation. 
(Reference: Presentation by UK Covid Inquiry, Every Story Matters, submitted 14
August 2024) 
5. GOVERNANCE 
(a) Appointment of Vice Chair of the Oban, Lorn and the Isles Area
Community Planning Group 
The Group gave consideration to a report providing information relating to
the appointment of a Vice Chair of the Oban, Lorn and the Isles Area
Community Planning Group and outlined the expected time commitment
and information on the role. The Committee Manager invited nominations
from those on the call for the position.  There were no nominations
intimated. 
Decision 
The Oban, Lorn and the Isles Area Community Planning Group agreed to
carry this item forward to the next meeting. 
(Reference: Report by Committee Manager, Argyll and Bute Council,
dated 14 August 2024, submitted) 
Page 14

Page 15

(b) Future Meeting Arrangements - Survey Results 
The Group Considered a report from Stuart McLean, Committee Manager
relating to the results of the Meeting Survey carried out following the June
meeting of the Oban, Lorn and the Isles Area Community Planning Group.
The report highlighted that 29 people responded to the survey and
feedback showed the majority of respondents would like the option for
either face to face or Hybrid meetings. It was also highlighted that
respondents’ preference was for daytime meetings and that a majority of
respondents indicated that they would like to be offered the opportunity to
participate on a Hybrid basis. Stuart added that this would require any
venue to have a reliable and robust broadband connection. 
Decision 
The Oban, Lorn and the Isles Area Community Planning Group agreed: 
1. to note the results of the survey; 
2. that future meetings would take place either in the morning or
afternoon on a Hybrid basis, within a venue with suitable wi-fi; and 
3. that a review of the arrangements would be carried out in a year’s
time. 
(Reference: Report by Committee Manager, Argyll and Bute Council,
dated 14 August 2024, submitted) 
6. ARGYLL AND BUTE HEALTH AND SOCIAL CARE PARTNERSHIP 
(a) Partner Update - Public Health 
Consideration was given to a public health update from Argyll and Bute
Health and Social Care Partnership’s Public Health Team on the ongoing
wellbeing and prevention activities overseen and delivered by them in
Argyll and Bute. The update provided information on the positive
outcomes from the evaluation of the Community Link Working Service in
Argyll and Bute; Suicide Prevention Activity aimed at providing resources
needed to understand and improve mental health and understanding and
preventing suicide; World Suicide Prevention Day on 10 September and
Art of hosting at The Living Well Programme. 
The update also provided information on alcohol and drug prevention and
early intervention; families affected by alcohol and drugs; medically
assisted treatment standards; Mat 8 Groups and recovery orientated
systems of care. 
Decision 
The Oban, Lorn and the Isles Area Community Planning Group
considered and noted the information provided. 
Page 15

Page 16

(Reference: Report by Report by Health Improvement Lead, Argyll and
Bute Health and Social Care Partnership and Alcohol and Drug
Partnership Coordinator, Argyll and Bute Health and Social Care
Partnership, submitted) 
(b) Community Link Working (CLW) in Argyll and Bute 
The Group gave consideration to a presentation on Community Link
Working. The presentation highlighted that Community Link Working is
part of Modernising Primary Care and that Community Link Workers
follow a social prescribing model. Community Link Workers are embedded
in GP Practises and aim to address socio economic and person
circumstances that affect health and wellbeing to improve the outcomes
for patients and reduce pressure of GP’s time. The presentation also
provided information on the Argyll and Bute Model; the Argyll and Bute
Impact; and client feedback. 
Decision 
The Oban, Lorn and the Isles Area Community Planning Group
considered and noted the information provided. 
(Reference: Report by Public Health Team, Argyll and Bute Health and
Social Care Partnership, submitted) 
(c) Analogue to Digital Switchover and Telecare Update 
Consideration was given to an update in relation to the Analogue to Digital
Telecare Switchover. It was highlighted that all telephone lines within the
UK are migrating from analogue lines to digital ones and that the deadline
for this is June 2025 with this being led by industry (the telephone
providers) and that due to this, Telecare need to switch analogue devices
to ones that are compatible with a digital telephone line (broadband) or
which operate over the mobile signal. 
It was highlighted that there is a programme to swap over all analogue
units with digital ones and that it was currently being rolled out and that
the Telecare team are continuing to focus on those who have already
moved onto a digital line and those who live in areas of very good mobile
signal. 
It was noted that 46.5% of all clients in Argyll and Bute currently have a
digitally capable telecare device and it was highlighted that if people do go
to a digital line but live in an area with no mobile signal, that they have a
work-around solution that enables them to still have telecare whilst they
are awaiting connection via broadband/the digital line. It was advised that
the Telecare team will continue to support both analogue and digital
telecare devices for as long as required and will not be insisting that
people have to be on a digital line in order to receive telecare if they still
have an analogue line in the property. 
Decision 
The Oban, Lorn and the Isles Area Community Planning Group
considered and noted the information provided.
Page 16

Page 17

(Reference: Report by TEC Lead, Argyll and Bute Health and Social Care
Partnership, submitted) 
7. PARTNER UPDATES 
(a) Police Scotland Update 
Consideration was given to an update which provided information on the
ongoing work of the Service and information on serious and organised
crime; acquisitive crime; road safety and road crime; violent crime; public
protection; fraud prevention and awareness; the work of the Youth
Engagement Officer for Oban and the continued work on pro-actively
engaging with the public in Oban, Lorn and the Isles. 
Decision 
The Oban, Lorn and the Isles Area Community Planning Group
considered and noted the information provided. 
(Reference: Report by Police Scotland, submitted) 
(b) Scottish Fire and Rescue Service Update 
The Group gave consideration to a report highlighting the Scottish Fire
and Rescue Service’s (SFRS) FQ1 review of local performance across
Oban, Lorn and the Isles for the period 2024-25. The report included
information on the local firefighter training plan; incidents during this
period; unwanted fire alarm signals; road and water safety campaigns;
community engagement activities; East and West Dunbartonshire and
Argyll and Bute Local Senior Officer Activities and home fire safety.   
Decision 
The Oban, Lorn and the Isles Area Community Planning Group
considered and noted the information provided. 
(Reference: Report by Scottish Fire and Rescue Service, submitted) 
(c) UHI Argyll Update 
Consideration was given to a written update from UHI Argyll. The update
included information on an open day held in June for applicants and
potential students and activity and information sessions on Early Years
education and funding. The update also provided information on funding
received to continue the multiple programme; forthcoming commercial
courses; new courses for the academic year 2024-25 and the “Keep
Warm” project which is up and running. 
Decision 
The Oban, Lorn and the Isles Area Community Planning Group
Page 17

Page 18

considered and noted the information provided. 
(Reference: Report by UHI Argyll, submitted) 
(d) Argyll and Bute Third Sector Interface Update 
Consideration was given to an update from Argyll and Bute TSI. The
update provided information on the Scottish Government, TSI landscape
and policy activity; local strategic partnerships; TSI Scotland, contracts,
sector support and strategic action plan delivery and the Communities
Mental Health and Wellbeing Fund. 
Petra Pearce also highlighted the new initiative of Employee Assistance
Programme which is an online service where employees and volunteers
can get free advice on matters such as finance, legal issues, consumer
advice and personal matters.   
https://www.argylltsi.org/employee-volunteer-assistance-programme   
Decision 
The Oban, Lorn and the Isles Area Community Planning Group
considered and noted the information provided. 
(Report by Argyll and Bute TSI, submitted) 
(e) Opportunity for Verbal Updates 
Argyll and Bute Council’s Community Planning Partnership 
John McLuckie highlighted that a development session had been held
with the Community Planning Partnership on 26 June where they
discussed the proposed national self-assessment programme for
Community Planning Partnerships; the promotion of the new outcomes
improvement plan for Argyll and Bute; approaches to developing actions
needed to deliver the new priority outcomes for the plan and how the
cross cutting themes of Community Wealth Building, Digital Inclusion and
climate change would fit into these actions. 
John advised that the next meeting of the Community Planning
Partnership is on 16 September and that the Community Planning team
have created a promotional leaflet and short video to explain what the
Community Planning Partnership is and what the priority outcomes are, to
assist partners with promoting the new plan.  John agreed to circulate
details of the promotional materials following the meeting. 
Skills Development Scotland 
Susan MacRae advised that following the closure of the Oban Cinema
Skills Development Scotland had support the staff that had been made
redundant through their PACE service.  Susan further advised that Skills
Development Scotland will taking part in the young people’s event at the
Page 18

Page 19

up and coming Royal National Mod, which takes place in Oban in October
and that they will be on site to advise young people of the opportunities of
employment within the Gaelic Culture. 
8. COMMUNITY WEALTH BUILDING 
Consideration was given to a presentation by Takki Sulaiman, Argyll and Bute TSI, in
relation to Community Wealth Building. The presentation highlighted what
Community Wealth Building is, related local activities and the actions being taken
forward by the CPP Management Committee to develop and integrate the model. 
Takki encouraged the Group to consider what actions they would like to see to
establish Community Wealth Building within the locality and whether a local Working
Group would be beneficial and whether this would take an athematic or place-based
approach; integrating the Community Wealth Building work into a Local Place Plan
or if there were any training needs of the Group. 
Decision 
The Oban, Lorn and the Isles Area Community Planning Group considered and
noted the information provided. 
(Reference: Presentation by CEO, Argyll and Bute Third Sector Interface) 
9. INCLUDEM - YOUTH JUSTICE 
Consideration was given to a presentation by David Gould, Associate Researcher,
Includem, in relation to Includem’s ADAPT Research Project. Information was
provided in relation to Includem’s background as a Scottish charity dedicated to
providing 24-hour, one-to-one support for young people and their families/carers;
their normal operating processes when assisting young people who may be in
conflict with the law; and funding from the Scottish Government’s Whole Family
Wellbeing Fund to identify gaps and opportunities in provisions for young people who
are in potential or actual conflict with the law. 
It was noted that Includem were engaging with services and organisations across
Scotland to identify gaps in current services and provisions for young people in order
to create pilot projects that could work alongside existing services. It was noted that
12 broad themes had been identified across Scotland in relation to youth justice, with
a variety of factors identified in relation to this and Includem were planning to design
pilot projects around local needs. The Associate Researcher provided examples of
current pilot projects, including bail support; structured deferred sentencing support;
and restorative justice. 
Decision 
The Oban, Lorn and the Isles Area Community Planning Group considered and
noted the information provided. 
(Reference: Leaflet by Includem, submitted and Presentation by Associate
Researcher, Includem)
Page 19

Page 20

10. COMMUNITY FOCUS 
(a) Isle of Luing's Participation Request Process - Cuan Ferry Timetable 
The Group heard from Mary Braithwaite of Luing Community Council
regarding their experience of the Participation Request process with the
Council concerning the timetable of the Cuan Ferry. 
Mary thanked Councillor Kain and Kirsty McLuckie for their advice and
support throughout the process, highlighting that Luing is a small island
with few services and as such the ferry is a life line for the islanders,
particularly in respect of health, employment and education opportunities.   
In taking forward the Participation Request the Community Council
undertook a Ferry Users Survey, which received a high number of
responses.  The results were considered at a Community Council meeting
and submitted to the Marine Section of the Council for comment.  Mary
advised Partners that while the process can be slow there is real value in
engaging in it. 
Decision 
The Oban, Lorn and the Isles Area Community Planning Group
considered and noted the information provided. 
(Reference: Report by Mary Braithwaite, Luing Community Council) 
(b) Self Directed Support across Argyll and Bute 
The Group heard from Becs Barker of Community Contacts Carr Gomm,
who gave a short presentation outlining ways to access Self-Direct
Support access to social care.  The presentation confirmed the planned
outcomes for Argyll and Bute from 2018 – 2024, a list of contacts across
the area, the range of activity on offer for independent support,
information and advice. Becs also advised of the joint working undertaken
across sector partners and work carried out with national partners and
organisations based in other local authority areas. 
Decision 
The Oban, Lorn and the Isles considered and noted the presentation. 
(Reference, Presentation by Community Contacts, Carr Gomm) 
11. CLIMATE CHANGE 
(a) Opportunity for verbal updates on community based initiatives 
There were no verbal updates provided under this item. 
Page 20

Page 21

12. WATER SAFETY SCOTLAND COMMUNICATION TOOLKITS 
Consideration was given to communication toolkits produced by Water Safety
Scotland for use in developing people’s understanding and awareness of the danger
of open water and enabling safe participation in water-based activities. 
Decision 
The Oban, Lorn and the Isles Area Community Planning Group noted the information
provided for promoting water safety for kayaking/canoeing and stand-up paddle
boarding. 
(Reference: Report by Water Safety Scotland, submitted) 
13. DATE OF NEXT MEETING 
The Group noted that the next meeting of the Oban, Lorn and the Isles Area
Community Planning Group would take place on Wednesday 13 November 2024. 
Page 21

Page 22

This page is intentionally left blank

Page 23

MINUTES of MEETING of OBAN COMMON GOOD FUND held  BY MS TEAMS 
on MONDAY, 12 AUGUST 2024 
Present: Councillor Julie McKenzie (Chair) 
Councillor Kieron Green
Councillor Amanda Hampsey 
Councillor Jim Lynch 
Attending: Stuart McLean, Committee Manager
Rev Margi Campbell, Observer
Fr James MacNeil, Observer 
1. WELCOME AND APOLOGIES 
There were no apologies intimated. 
2. DECLARATIONS OF INTEREST 
Councillor Jim Lynch declared a non-financial interest in Item 6(c) of the agenda as
he was a member of The Grab Trust.  He advised that he would leave the room
during the consideration of this item of business. 
3. MINUTES 
(a) Minutes of Oban Common Good Fund Meeting held on 20 May 2024 
The minutes of the Oban Common Good Fund held on 20 May 2024 were
approved as a correct record. 
The Trustees resolved in terms of Section 50(A)(4) of the Local Government
(Scotland) Act 1973 to exclude the press and public for the following  items of
business on the grounds that it was likely to involve the disclosure of exempt
information as defined in Paragraph 6 of Part 1 of Schedule 7A to the Local
Government (Scotland) Act 1973. 
4. INCOME AND EXPENDITURE 
A financial statement detailing the current position of investment transaction for the
period up to 31 July 2024 was considered. 
Decision 
The Trustees noted the income and expenditure report. 
(Reference:  Report by Simmers & Co for period ending 31 July 2024, submitted) 
5. END OF PROJECT MONITORING 
Page 23 Agenda Item 3c

Page 24

(a) Highlands and Islands Music & Dance Festival 
The Trustees were invited to consider the End of Project Monitoring Form
from the Highland and Islands Music and Dance Festival. 
Decision 
The Trustees noted the end of project report. 
(Reference:  End of Project Monitoring Form, submitted) 
(b) Soroba Community Enterprise Ltd 
The Trustees were invited to consider the End of Project Monitoring Form
from the Soroba Community Enterprise Ltd. 
Decision 
The Trustees noted the end of project report. 
(Reference:  End of Project Monitoring Form, submitted) 
6. NEW APPLICATIONS 
(a) Home Start Lorn 
The Trustees considered the application submitted by Home Start Lorn. 
Decision: 
It was unanimously agreed to award the full amount of £5,000. 
(Reference: application submitted by Home Start Lorn) 
(b) Lorn Toy Library 
The Trustees considered the application submitted by Lorn Toy Library. 
Decision: 
The Trustees agreed to continue the application to allow the applicant to
provide clarification and further information in support of the application. 
(Reference: application submitted by Lorn Toy Library) 
Having declared an interest in the following item of Business, Councillor Jim Lynch
left the meeting at this point. 
(c) The Grab Trust 
The Trustees considered the application submitted by The Grab Trust. 
Page 24

Page 25

Decision: 
It was unanimously agreed to award the sum of £3,000. 
(Reference: application submitted by The Grab Trust) 
Councillor Lynch re-joined to the meeting at this point. 
7. DISCUSSION ON POSSIBLE RETURN OF OBAN COMMON GOOD ASSET 
The Trustees discussed the possible return of Common Good assets.   
Decision 
The Trustees unanimously agreed to request that the clerk contact a former
applicant to confirm arrangements for the immediate return of goods which are
owned by the Oban Common Good Fund, in order that they be made available for
use by other appropriately constituted local community groups.   
8. DATE OF NEXT MEETING 
It was agreed that the next meeting of the Oban Common Good Fund would take
place on Monday, 11 November 2024 at 2pm. 
Page 25

Page 26

This page is intentionally left blank

Page 27

1 
ARGYLL AND BUTE COUNCIL OBAN, LORN AND THE ISLES
AREA COMMITTEE 
CUSTOMER SUPPORT SERVICES   11 SEPTEMBER 2024 
AREA PERFORMANCE REPORT – FQ1 2024/25 
1.0 BACKGROUND 
1.1 This paper presents the Area Performance Report for Financial Quarter 1 2024/25
(April to June 2024) and illustrates the agreed performance measures. 
1.2 The features of the Performance Report are as follows:- 
 Indicators are grouped by Corporate Outcome.
 The data table for each indicator is coded to identify the level of reporting.
o Area level measures are blue
o Council level measures are grey
o COI measures are white 
 Each indicator details the
o Target, Actual and Performance status (Green / Red / No Target) for the
current and four previous financial quarters.
o Commentary for the current financial quarter only.
o Narrative explaining the performance trend e.g. This indicator is above
Target and performance has improved since the last reporting period.
o Where appropriate a Performance Trend Line has been added.
o The name of the Responsible Officer.
o Where possible performance is presented at both Area and Council
level. 
1.3 The commentary for each indicator helps ‘Tell Our Story’ and enables Elected
Members to put the performance data into perspective and understand if an issue is
local in nature or should be escalated up to a Strategic Committee. 
1.4 As part of our improvements to performance reporting and making best use of the
digital technology available to us, the information contained in this report is also
available in your online scorecard. If support is required to navigate the online
scorecard please contact lorna.gillies@argyll-bute.gov.uk 
1.5 To improve the response to performance queries, it is requested that should there
be any queries that either the Responsible Person or Kay Owen are contacted.
This should enable some queries being resolved or clarified prior to the Area
Committee meeting, and therefore being carried forward as Actions at a
subsequent meeting. 
Page 27 Agenda Item 5

Page 28

2 
2.0 RECOMMENDATIONS 
2.1 It is recommended that the Area Committee – 
a) Notes and considers the performance and supporting commentary as
presented. 
3.0 IMPLICATIONS 
3.1 Policy All of the indicators in this report are based on 
agreed Council policy.
3.2 Financial All indicators with financial implications are actively  
managed through agreed budget monitoring 
processes.
3.3 Legal All appropriate legal implications are complied with.
3.4 HR All HR implications are actively managed    
through agreed Wellbeing and Management 
monitoring processes.
3.5 Fairer Scotland Duty See below.
3.5.1 Equalities All activities comply with Equal Opportunities/Fairer 
Scotland Duty policies and obligations.
3.5.2 Socio-economic Duty All activities comply with the council’s socio- 
economic duty.
3.5.3 Islands Duty All activities comply with the council’s islands 
duty.
3.6 Climate Change The Council is committed to working towards net 
zero.
3.7 Risk Without this information Elected Members are less  
informed of activities within their area.
3.8 Customer Service All activities with customer feedback or insight are  
rigorously monitored for improvement.
3.9 The Rights of the Child This report highlights examples of how the Council is 
(UNCRC) committed to, and working towards reducing child  
poverty and improving outcomes for every child.   
Kirsty Flanagan, Executive Director with responsibility for Customer Support
Services 
Jane Fowler
Head of Customer Support Services
6 August 2024 
For further information, please contact:
Kay Owen
Team Lead - Organisation Development Project Office - Customer Support Services
01546 604073 
Appendix 1: FQ1 2024/25 OLI Performance Report 
Page 28

Page 29

Appendix 1
Page 1 
All Areas 
FQ1 2024/25 Overall Performance Summary 
The information presented is a summary of the agreed measures. 
Unless stated otherwise, performance is presented at both Area and Council-wide levels. 
The measures show the performance against target for the current and previous three reporting periods with an explanation of performance trend. 
The data table for each indicator is colour coded to identify the level of reporting: 
 Area level measures are blue.
 Council level measures are grey.
 Corporate Outcome Indicators (COIs) are white. 
Where appropriate a Trend Line has been added to illustrate movement in ‘Actual’ over the reporting period.  
Page 29

Page 30

Appendix 1
Page 2 
Performance Reporting
All Areas .................................................................................................................................................................................................................................................. 1
Performance Reporting .............................................................................................................................................................................................................................. 2
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 5
COI – Maximise distribution of Scottish Welfare Fund ................................................................................................................................................................. 5
Corporate Outcome No.1 – People live active, healthier and independent lives ............................................................................................................................ 6
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and intervention ...................... 6
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 7
Number of parking penalty notices issued – Oban, Lorn and the Isles......................................................................................................................................... 7
Number of parking penalty notices issued – Argyll and Bute ....................................................................................................................................................... 7
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................... 8
Car parking income to date – Oban, Lorn and the Isles................................................................................................................................................................. 8
Car parking income to date – Argyll and Bute ............................................................................................................................................................................... 9
Corporate Outcome No.2 – People live in safer and stronger communities .................................................................................................................................. 10
Dog fouling – total number of complaints – Oban, Lorn and the Isles ....................................................................................................................................... 10
Dog fouling – total number of complaints – Argyll and Bute ...................................................................................................................................................... 10
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 11
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring plans in place .... 11
Corporate Outcome No.3 – Children and young people have the best possible start ................................................................................................................... 12
COI – Provide quality meals with cost margins to all pupils ....................................................................................................................................................... 12
Corporate Outcome No.4 – Education, skills and training maximises opportunities for all .......................................................................................................... 13
Maximise the percentage of 16-19 years olds participating in education, training or employment – Oban, Lorn and the Isles ............................................ 13
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and Bute ................ 13
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 15
Number of affordable social sector new builds completed per annum – Oban, Lorn and the Isles ......................................................................................... 15
Page 30

Page 31

Appendix 1
Page 3 
Number of affordable social sector new builds completed per annum – Argyll and Bute ........................................................................................................ 15
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 16
Percentage of pre-planning application enquiries processed within 20 working days – Oban, Lorn and the Isles .................................................................. 16
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute ................................................................................ 16
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 18
Householder planning applications – average number of weeks to determine – Oban, Lorn and the Isles ............................................................................. 18
Householder planning applications – average number of weeks to determine – Argyll and Bute ........................................................................................... 18
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 20
COI – Number of new homeless applicants who required temporary accommodation this period ......................................................................................... 20
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 21
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal .................................................... 21
Corporate Outcome No.5 – Our economy is diverse and thriving .................................................................................................................................................. 22
COI – Increase the number of community benefits that are delivered through contracts we award locally ........................................................................... 22
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 23
Street lighting – percentage of faults repaired within 10 days – Oban, Lorn and the Isles ....................................................................................................... 23
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute .......................................................................................... 23
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 24
Total number of complaints regarding waste collection – Lorn ................................................................................................................................................. 24
Total number of complaints regarding waste collection – Mull ................................................................................................................................................. 24
Total number of complaints regarding waste collection – Argyll and Bute ............................................................................................................................... 25
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 26
COI – Percentage of waste recycled, composted and recovered ................................................................................................................................................ 26
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered ........................................................................................................... 26
Islands – Percentage of waste recycled, composted and recovered .......................................................................................................................................... 27
H&L – Percentage of waste recycled, composted and recovered ............................................................................................................................................... 27
Page 31

Page 32

Appendix 1
Page 4 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 29
COI – The number of tonnes of waste sent to landfill ................................................................................................................................................................. 29
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth ............................................................................................................... 30
LEAMS (Local Environment Audit and Management System) – Lorn ......................................................................................................................................... 30
LEAMS (Local Environment Audit and Management System) – Mull ......................................................................................................................................... 30
LEAMS (Local Environment Audit and Management System) – Argyll and Bute ....................................................................................................................... 31
Making It Happen.............................................................................................................................................................................................................................. 32
Teacher sickness absence – Oban, Lorn and the Isles ................................................................................................................................................................. 32
Teacher sickness absence – Argyll and Bute ................................................................................................................................................................................ 32
Making It Happen.............................................................................................................................................................................................................................. 33
LGE staff (non-teacher) sickness absence – Oban, Lorn and the Isles ........................................................................................................................................ 33
LGE staff (non-teacher) sickness absence – Argyll and Bute ....................................................................................................................................................... 33
Making It Happen.............................................................................................................................................................................................................................. 34
COI – Increase the percentage of all self-service automated contacts ....................................................................................................................................... 34 
Page 32

Page 33

Appendix 1
Page 5 
Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Maximise distribution of Scottish Welfare Fund 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 95.3% 112.9% Green
FQ2 2023/24 95.3% 134.3% Green
FQ3 2023/24 95.3% 138.2% Green
FQ4 2023/24 95.3% 128.6% Green
FQ1 2024/25 95.3% 94.0% Red 
This indicator for FQ1 has is lower than the target and the actual has decreased since the last reporting period. 
FQ1 Comment 
As of 30 June 2024, our expenditure stands at £107,676, which is £6,894 below the profiled budget. This reduction in cost is primarily because the cost of white
goods has decreased, leading to an average reduction of £120 in our standard community care grant awards. The number of awards we have made has increased
this year and we are able to support more vulnerable claimants within the budget.
Responsible person: Fergus Walker 
Page 33

Page 34

Appendix 1
Page 6 
Corporate Outcome No.1 – People live active, healthier and independent lives 
COI – Percentage of clients satisfied that they are better able to deal with their financial problems following our support and
intervention 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green
FQ3 2023/24 100% 100% Green
FQ4 2023/24 100% 100% Green
FQ1 2024/25 100% 100% Green 
This indicator for FQ1 has met the target with no change in performance since the last reporting period. 
FQ1 Comment
This is a voluntary survey with no obligation for clients to respond either in full or in part. It is also common for incomplete returns to be received. In FQ1 2024/25,
19 survey forms were distributed to clients. 1 was returned. Of this 1 return, 1 responded to the question relating to being better able to deal with their financial
problems. Of this 1 respondent 1 responded positively, whilst 0 responded negatively. Accordingly, 100% of clients that responded were positive about their
experience i.e. no negative comments or responses were reported. 
Responsible person: Lee Roberts 
Page 34

Page 35

Appendix 1
Page 7 
Corporate Outcome No.2 – People live in safer and stronger communities 
Number of parking penalty notices issued – Oban, Lorn and the Isles 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 496 No target 
FQ2 2023/24 No target 427 No target
FQ3 2023/24 No target 307 No target
FQ4 2023/24 No target 493 No target
FQ1 2024/25 No target 527 No target 
The indicator for FQ1 shows the number of parking penalty notices has increased since the last reporting period. 
FQ1 Comment
There has been a slight increase in PCNs issued in the OLI area, this is on par with last year’s FQ1 PCN numbers. This is acceptable and expected.
Responsible person: Hugh O’Neill 
Number of parking penalty notices issued – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 1,816 No target 
FQ2 2023/24 No target 1,172 No target
FQ3 2023/24 No target 1,015 No target
FQ4 2023/24 No target 1,196 No target
FQ1 2024/25 No target 1,763 No target 
This indicator for FQ1 shows the number of parking penalty notices has increased since the last reporting period. 
FQ1 Comment
In comparison to last year's FQ1 figure, there is a very slight overall drop in PCNs issued across the full area of 3%. This is in line with budget expectations.
Responsible person: Hugh O’Neill 
Page 35

Page 36

Appendix 1
Page 8 
Corporate Outcome No.2 – People live in safer and stronger communities 
Car parking income to date – Oban, Lorn and the Isles 
Performance is presented cumulatively for both Area and Council-wide levels. For individual car parks, the income presented is on a quarterly basis. 
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ1 2023/24 £165,702 £151,185 Red
FQ2 2023/24 £413,592 £299,188 Red
FQ3 2023/24 £564,477 £514,847 Red
FQ4 2023/24 £685,489 £604,034 Red
FQ1 2024/25 £177,897 £170,527 Red 
This indicator for FQ1 shows the cumulative amount of income collected is lower the cumulative target. There is no performance trend as this data is cumulative. 
FQ1 Comment
At present we are unable to explain why there is a shortfall in the OLI area, although this is more than last year’s FQ1 Figures. The weather may well be a
contributing factor along with the cost of living crisis which may prevent people from travelling. All car parks are open, and the warden is in the area as often as
possible.
Responsible person: Hugh O’Neill 
Actual Quarterly Income collected in Oban, Lorn and Isles during FQ4 and FQ1. 
Car Park Location  FQ4 Actual FQ1 Actual
Corran No.1, Oban £1,524 £13,564
North Pier, Oban £10,730 £21,951
Corran No.2, Oban £1,990 £7,924
Longsdale, Oban £1,524 £3,502
Non-trunk, Oban £38,852 £58,531
Lochavullin, Oban £2,145 £8,814
Ganavan, Oban £1,894 £2,403
Trunk, Oban £9,872 £6,043
Page 36

Page 37

Appendix 1
Page 9 
Car Park Location  FQ4 Actual FQ1 Actual
Albany Street, Oban £2,516 £5,519
Oban £3,956 £8,704
Tweedale Street, Oban £8,341 £21,228
Market Street, Oban £798 £1,516
Esplanade, Oban £1,170 £942
Craignure, Mull £607 £515
Fionnphort, Mull £3,268 £9,371
OLI (parking permits) £0 £0
Total £89,187 £170,527 
Car parking income to date – Argyll and Bute 
Performance is presented cumulatively for both Area and Council-wide levels. 
Reporting Period Target
(Cumulative)
Actual
(Cumulative) Status
FQ1 2023/24 £234,056 £253,705 Green
FQ2 2023/24 £584,204 £486,151 Red
FQ3 2023/24 £797,331 £807,348 Green
FQ4 2023/24 £968,262 £937,090 Red
FQ1 2024/25 £289,219 £247,216 Red 
This indicator for FQ1 shows the cumulative amount of income collected is lower than the cumulative target. There is no performance trend as this data is
cumulative. 
FQ1 Comment
At present we are unable to explain why there is an overall shortfall across all areas. The weather may well be a contributing factor along with the cost of living
crisis which may prevent people from travelling. All car parks are open, and the wardens are in the areas as often as possible.
Responsible person: Hugh O’Neill 
Page 37

Page 38

Appendix 1
Page 10 
Corporate Outcome No.2 – People live in safer and stronger communities 
Dog fouling – total number of complaints – Oban, Lorn and the Isles 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 4 No target 
FQ2 2023/24 No target 9 No target
FQ3 2023/24 No target 4 No target
FQ4 2023/24 No target 10 No target
FQ1 2024/25 No target 8 No target 
This indicator for FQ1 shows the number of dog fouling complaints has decreased since the last reporting period. 
FQ1 Comment
This quarter OLI received 8 dog fouling complaints; these were all received for the Lorn area with no complaints received for Mull.
Responsible person: Tom Murphy 
Dog fouling – total number of complaints – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 60 No target 
FQ2 2023/24 No target 51 No target
FQ3 2023/24 No target 46 No target
FQ4 2023/24 No target 65 No target
FQ1 2024/25 No target 57 No target 
This indicator for FQ1 shows the number of dog fouling complaints has decreased since the last reporting period. 
FQ1 Comment
This quarter the section has received a total of 57 dog fouling complaints and only 1 fine was issued in the Kintyre area. This is quite a high number and our
Warden service where possible will continue to monitor this when they can. Dog fouling fines are difficult to enforce as the Warden would actually have to witness
the act and even then, the dog owner may have a medical reason as to why they are unable to pick up after their dog.  However, this will not deter the Wardens
and they will continue to educate people on this matter.
Responsible person: Tom Murphy
Page 38

Page 39

Appendix 1
Page 11 
Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Increase the percentage of our care experienced young people that have the recommended additional tracking and monitoring
plans in place 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 100% 100% Green
FQ2 2023/24 100% 100% Green
FQ3 2023/24 100% 100% Green
FQ4 2023/24 100% 100% Green
FQ1 2024/25 100% 100% Green 
This indicator for FQ1 has met the target with no change in performance since the last reporting period. 
FQ1 Comment
Each care experienced child and young person enrolled in an authority school has tracking and monitoring plans in place via our education management
information system knowns as Seemis. Data collated includes attendance, exclusion, progress and attainment and wellbeing information. The Virtual Head
Teacher (VHT) for Care Experienced Children and Young People (CECYP) works closely with the education data team and receives monthly reports specific to
CECYP. The VHT offers both support and challenge to Designated Managers for CECYP across authority settings to ensure each young person has the correct
framework of support to help them achieve success. The profile of our CECYP continues to be raised through system improvements, training opportunities,
information sharing (as appropriate) leading to greater consideration of personalised support at all stages of the young person’s educational journey. We continue
to develop and refine our tracking and monitoring systems to ensure data is relevant and meaningful. This happens through self-evaluation and linking with wider
local authorities to ensure best practice. Next steps include developing a system to formally track and monitor CECYP who are out-with our authority schools. A
data sharing agreement is currently being produced for this purpose.
Responsible person: Louise Chisholm 
Page 39

Page 40

Appendix 1
Page 12 
Corporate Outcome No.3 – Children and young people have the best possible start 
COI – Provide quality meals with cost margins to all pupils 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 +/-5.00% 5.00% Green
FQ2 2023/24 +/-5:00% -7.07% Red
FQ3 2023/24 +/-5.00% 4.12% Green
FQ4 2023/24 +/-5.00% -3.44% Green
FQ1 2024/25 +/-5.00% 0.48% Green 
This indicator for FQ1 is within the +/-5.00% target variance and performance has increased since the last reporting period. 
FQ1 Comment 
Work continues to monitor all schools that are out with the Food cost percentage target.
B&C 8.89%
H&L 0.25%
MAKI -4.68%
OLI 1.58%
Responsible person: Christine Boyle 
Page 40

Page 41

Appendix 1
Page 13 
Corporate Outcome No.4 – Education, skills and training maximises opportunities for all 
Maximise the percentage of 16-19 years olds participating in education, training or employment – Oban, Lorn and the Isles 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 94.00% 95.45% Green 
FQ2 2023/24 94.00% 97.66% Green
FQ3 2023/24 94.00% 95.93% Green
FQ4 2023/24 94.00% 94.43% Green
FQ1 2024/25 94.00% 95.57% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
As of 4th July 2024, the participation figure (16-19 year-olds in employment, training or education) in Oban, Lorn and the Isles was 1,101 young people, which
equates to 95.57%. This is 1.57% above the target and 0.03% below the annual Argyll and Bute participation figure of 95.60%, which was released by Skills
Development Scotland at the end of August 2023. The participation figure of 95.57% for FQ1 of 2024/25 is an increase of 1.14% on the participation figure for FQ4
of 2023/24.
Responsible person: Jennifer Crocket 
Maintain the percentage of 16-19 years olds in Argyll and Bute participating in education, training or employment services – Argyll and
Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 94.00% 93.75% Red 
FQ2 2023/24 94.00% 95.94% Green
FQ3 2023/24 94.00% 94.37% Green
FQ4 2023/24 94.00% 93.59% Red
FQ1 2024/25 94.00% 94.99% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
Page 41

Page 42

Appendix 1
Page 14 
FQ1 Comment
As of 4th July 2024, the participation figure (16-19 year-olds in employment, training or education) for the whole of Argyll and Bute was 4,287 young people, which
equates to 94.99%. This is 0.99% above the target and 0.61% below the annual Argyll and Bute participation figure of 95.60%, which was released by Skills
Development Scotland at the end of August 2023. The participation figure of 94.99% for FQ1 of 2024/25 is an increase of 1.40% on the participation figure for FQ4
of 2023/24.
Responsible person: Jennifer Crocket 
Page 42

Page 43

Appendix 1
Page 15 
Corporate Outcome No.5 – Our economy is diverse and thriving 
Number of affordable social sector new builds completed per annum – Oban, Lorn and the Isles 
Reporting Period Target Actual Status
FQ1 2023/24 26 26 Green
FQ2 2023/24 40 40 Green
FQ3 2023/24 0 0 Green
FQ4 2023/24 0 0 Green
FQ1 2024/25 0 0 Green 
This indicator for FQ1 show the number of completions has met the target for the reporting period. 
FQ1 Comment
There were no completions for Oban, Lorn & Isles during this period.
Responsible person: Kelly Ferns 
Number of affordable social sector new builds completed per annum – Argyll and Bute 
Reporting Period Target Actual Status
FQ1 2023/24 26 26 Green
FQ2 2023/24 40 40 Green
FQ3 2023/24 0 0 Green
FQ4 2023/24 0 0 Green
FQ1 2024/25 12 12 Green 
This indicator for FQ1 shows the number of completions has met the target for the reporting period. 
FQ1 Comment
There were 12 units completed during this period. Dunbritton Housing Association – 12 units in Helensburgh 8 x 1 bed and 4 x 2 bed.
B&C 0 MAKI 0
H&L 12 OLI 0
Responsible person: Kelly Ferns
Page 43

Page 44

Appendix 1
Page 16 
Corporate Outcome No.5 – Our economy is diverse and thriving 
Percentage of pre-planning application enquiries processed within 20 working days – Oban, Lorn and the Isles 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 75.0% 68.8% Red 
FQ2 2023/24 75.0% 80.4% Green
FQ3 2023/24 75.0% 87.5% Green
FQ4 2023/24 75.0% 87.5% Green
FQ1 2024/25 75.0% 87.5% Green 
This indicator for FQ1 is above the target with no change in performance since the last reporting period. 
FQ1 Comment
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Whilst vacancies across the service have now largely been filled the focus of officers remains geared
toward the resolution of statutory casework with the handling of pre-application enquiries afforded lower priority in caseload management. To assist with the
management of reduced customer expectations the target for responding to pre-app enquiries has been temporarily extended to 6 weeks. During FQ1, 32 pre-
apps were responded to within OLI. 96.9% were issued within 6 weeks. This excellent performance is indicative of the more settled position of the OLI DM team.
Responsible person: Peter Bain 
Percentage of pre-planning application enquiries processed within 20 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 75.0% 55.4% Red 
FQ2 2023/24 75.0% 47.5% Red
FQ3 2023/24 75.0% 49.1% Red
FQ4 2023/24 75.0% 55.0% Red
FQ1 2024/25 75.0% 49.5% Red 
This indicator for FQ1 is below the target and performance has decreased since the last reporting period. 
Page 44

Page 45

Appendix 1
Page 17 
FQ1 Comment
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Whilst vacancies across the service have now largely been filled the focus of officers remains geared
toward the resolution of statutory casework with the handling of pre-application enquiries afforded lower priority in caseload management. To assist with the
management of reduced customer expectations the target for responding to pre-app enquiries has been temporarily extended to 6 weeks. During FQ1, 105 pre-
apps were responded to across ABC. 57.1% were issued within 6 weeks.
Responsible person: Peter Bain 
Page 45

Page 46

Appendix 1
Page 18 
Corporate Outcome No.5 – Our economy is diverse and thriving 
Householder planning applications – average number of weeks to determine – Oban, Lorn and the Isles 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 8.0 weeks 10.7 weeks Red 
FQ2 2023/24 8.0 weeks 11.4 weeks Red
FQ3 2023/24 8.0 weeks 9.2 weeks Red
FQ4 2023/24 8.0 weeks 5.2 weeks Green
FQ1 2024/25 8.0 weeks 7.9 weeks Green 
This indicator for FQ1 has met the target however performance has decreased since the last reporting period (lower is best). 
FQ1 Comment
This measure only relates to planning applications received for alterations to existing premises.
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through the
Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Improving resource availability has allowed the focus of the DM Service to shift from the prioritisation of
the most significant applications to addressing the accrued backlog of older applications. The determination of a higher-than-normal volume of older cases has a
significant impact on "average time taken" performance measures as a relatively small number of older cases can skew the outcome. It is also noted that these
performance measures are based on "raw data" and as such have not been adjusted to take into account delays to determination out with the control of the
planning authority. FQ4 has seen the determination of 2 'legacy' applications and continued high volume of newer case work. Performance overall has improved
significantly although it is noted that the determination of older applications continues to impact on the headline figure however 83% of applications determined
in FQ1 were less than 6 months old; these items were determined in an average time of 9.6 weeks.
Responsible person: Peter Bain 
Householder planning applications – average number of weeks to determine – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 8.0 weeks 21.6 weeks Red 
FQ2 2023/24 8.0 weeks 18.1 weeks Red
FQ3 2023/24 8.0 weeks 16.8 weeks Red
FQ4 2023/24 8.0 weeks 20.0 weeks Red
Page 46

Page 47

Appendix 1
Page 19 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2024/25 8.0 weeks 16.1 weeks Red 
This indicator for FQ1 has not met the target however performance has increased since the last reporting period (lower is best). 
FQ1 Comment
This measure only relates to planning applications received for alterations to existing premises. 
Performance across the Development Management Service continues to be impacted as it works through a backlog of casework that has accumulated through
the Covid pandemic and which has been exacerbated by extended periods of operating with reduced staffing levels due to issues with recruitment to vacant posts,
and the introduction of National Planning Framework 4. Improving resource availability has allowed the focus of the DM Service to shift from the prioritisation of
the most significant applications to addressing the accrued backlog of older applications. The determination of a higher-than-normal volume of older cases has a
significant impact on "average time taken" performance measures as a relatively small number of older cases can skew the outcome. It is also noted that these
performance measures are based on "raw data" and as such have not been adjusted to take into account delays to determination out with the control of the
planning authority. FQ4 has seen the determination of 2 'legacy' applications and continued high volume of newer case work. Performance overall has improved
significantly although it is noted that the determination of older applications continues to impact on the headline figure however 83% of applications determined
in FQ1 were less than 6 months old; these items were determined in an average time of 9.6 weeks.
Responsible person: Peter Bain  Page 47

Page 48

Appendix 1
Page 20 
Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Number of new homeless applicants who required temporary accommodation this period 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 32 No target 
FQ2 2023/24 No target 36 No target
FQ3 2023/24 No target 26 No target
FQ4 2023/24 No target 30 No target
FQ1 2024/25 No target 26 No target 
This indicator for FQ1 shows the number of applicants has decreased since the last reporting period. 
FQ1 Comment
During FQ1, the housing service provided temporary accommodation for 26 new homeless households. B&C: 10 households (1 x Private Sector Property, 6 x
Serviced Accommodation, 3 x Bed & Breakfast). H&L: 0 new households. MAKI: 2 household (1 x Bed & Breakfast, 1 x Serviced Accommodation). OLI: 14
households (1 x Registered Social Landlord, 4 x Private Sector Property, 1 x Serviced Accommodation, 4 x Supported Accommodation, 4 x Bed & Breakfast). 
Please note: 
• The Registered Social Landlord and Private Rented Sector properties are leased by the Council and sub-let to homeless households as temporary
accommodation.
• Serviced Accommodation is available in Cowal and Helensburgh and is for single people providing an en-suite bedroom and shared kitchen facilities.
• Supported accommodation is provided in Lorn by Blue Triangle Housing Association.
• Accommodation may be offered outwith the HMA area that the homeless application was taken due to availability i.e. application taken in Oban and the
applicant offered accommodation in Dunoon as there was no accommodation available in Oban. 
B&C 10
H&L 0
MAKI 2
OLI 14
Responsible person: Morven Macintyre 
Page 48

Page 49

Appendix 1
Page 21 
Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Maintain the percentage of local suppliers that benefit from the awards of contracts via the procurement portal 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 20.0% 10.8% Red 
FQ2 2023/24 20.0% 26.5% Green
FQ3 2023/24 20.0% 27.8% Green
FQ4 2023/24 20.0% 14.3% Red
FQ1 2024/25 20.0% 36.0% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
FQ1 – 36.0% (an increase from previous quarter 14.3%). From the 24 contracts awarded, 11 local suppliers submitted a bid, 9 of which were successful (81.8%)
with an estimated contract value of £10.1m. The Procurement, Commercial and Contract Management Team will continue to support local suppliers by providing
useful information on the Council's website.
Responsible person: Anne MacColl-Smith 
Page 49

Page 50

Appendix 1
Page 22 
Corporate Outcome No.5 – Our economy is diverse and thriving 
COI – Increase the number of community benefits that are delivered through contracts we award locally 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status
FQ1 2023/24 No target - No target
FQ2 2023/24 No target 37 No target
FQ3 2023/24 No target - No target
FQ4 2023/24 No target 37 No target
FQ1 2024/25 No target - No target 
This indicator is reported in FQ2 and FQ4. 
This indicator for FQ4 shows the number of community benefits has remained the same since the last reporting period. 
FQ1 Comment
The next report will be due in October 2024.
Responsible person: Anne MacColl-Smith 
Page 50

Page 51

Appendix 1
Page 23 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Street lighting – percentage of faults repaired within 10 days – Oban, Lorn and the Isles 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 75% 28% Red 
FQ2 2023/24 75% 41% Red
FQ3 2023/24 75% 50% Red
FQ4 2023/24 75% 20% Red
FQ1 2024/25 75% 81% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
Given the summer months, the number of faults reported in FQ1 has reduced, allowing our electrician in this area to attend and repair the majority of faults.
Responsible person: Tom Murphy 
The percentage of street lighting faults are completed within 10 working days – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 75% 37% Red 
FQ2 2023/24 75% 43% Red
FQ3 2023/24 75% 46% Red
FQ4 2023/24 75% 49% Red
FQ1 2024/25 75% 93% Green 
This indicator for FQ1 is below the target however performance has increased since the last reporting period. 
FQ1 Comment
Given the summer months, the number of faults reported in FQ1 has reduced, allowing our electricians in all areas to attend and repair the majority of faults
within the timescales set out. We have now fully recruited our team of electricians. We are in the process of recruiting a Street Lighting Inspector who will oversee
all areas, and assist our Team Leader on the ground.
Responsible person: Tom Murphy
Page 51

Page 52

Appendix 1
Page 24 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
Total number of complaints regarding waste collection – Lorn 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 8 No target 
FQ2 2023/24 No target 41 No target
FQ3 2023/24 No target 1 No target
FQ4 2023/24 No target 2 No target
FQ1 2024/25 No target 7 No target 
This indicator for FQ1 shows the number of waste collection complaints has increased since the last reporting period. 
FQ1 Comment
Lorn received only 7 waste collection complaints for the months of April, May and June. Very good service.
Responsible person: Tom Murphy 
Total number of complaints regarding waste collection – Mull 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 0 No target 
FQ2 2023/24 No target 0 No target
FQ3 2023/24 No target 1 No target
FQ4 2023/24 No target 0 No target
FQ1 2024/25 No target 2 No target 
This indicator for FQ1 shows the number of waste collection complaints has increased since the last reporting period. 
FQ1 Comment
Only 2 waste collection complaints were received for the Isle of Mull this quarter which is very good.
Responsible person: Tom Murphy 
Page 52

Page 53

Appendix 1
Page 25 
Total number of complaints regarding waste collection – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 67 No target 
FQ2 2023/24 No target 101 No target
FQ3 2023/24 No target 18 No target
FQ4 2023/24 No target 7 No target
FQ1 2024/25 No target 38 No target 
This indicator for FQ1 shows the number of waste collection complaints has increased since the last reporting period. 
FQ1 Comment
A total of 38 waste collection complaints were received this month for the whole of Argyll and Bute. This is an excellent level of service given the number of
properties serviced and the various waste collected. Any complaints received are acted on timeously by the administration staff and waste collection staff.
Responsible person: Tom Murphy  Page 53

Page 54

Appendix 1
Page 26 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 45.0% 47.6% Green 
FQ2 2023/24 45.0% 59.8% Green
FQ3 2023/24 45.0% 49.0% Green
FQ4 2023/24 45.0% 74.0% Green
FQ1 2024/25 45.0% 68.4% Green 
This indicator for FQ1 is above the target however performance has decreased since the last reporting period. 
FQ1 Comment
68.4% recycling, composting and recovery during the quarter (40.9% recycling/composting plus 27.5% recovery). Figure is high mainly due to significant recovery
from Helensburgh and Lomond’s general waste which now all goes for refuse derived fuel (RDF)/energy from waste (EFW) instead of being landfilled.
Responsible person: John Blake 
Renewi (formerly Shanks) – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 53.0% No target 
FQ2 2023/24 No target 68.7% No target
FQ3 2023/24 No target 55.3% No target
FQ4 2023/24 No target 66.5% No target
FQ1 2024/25 No target 56.2% No target 
This indicator for FQ1 shows the percentage of waste recycled has decreased since the last reporting period. 
Page 54

Page 55

Appendix 1
Page 27 
FQ1 Comment
56.2% recycling, composting and recovery during the quarter (40.2% recycling/composting plus 16% recovery). Recovery levels back to normal in this quarter after
previous time limited trial by Renewi ended whereby during the trial some general waste from their sites was sent for energy from waste (EFW).
Responsible person: John Blake 
Islands – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 39.2% No target 
FQ2 2023/24 No target 35.6% No target
FQ3 2023/24 No target 34.2% No target
FQ4 2023/24 No target 41.5% No target
FQ1 2024/25 No target 45.8% No target 
This indicator for FQ1 shows the percentage of waste recycled has increased since the last reporting period. 
FQ1 Comment
45.8% recycling, composting and recovery during the quarter (32.8% recycling/composting plus 13% recovery). Increase is due to more recovery because
Tiree/Coll general waste goes to same contractor as Helensburgh and Lomond. The Tiree/Coll general waste therefore is no longer landfilled and instead goes for
refuse derived fuel (RDF)/energy from waste (EFW), which is classed as recovery.
Responsible person: John Blake 
H&L – Percentage of waste recycled, composted and recovered 
Performance is presented by Council-wide service provision. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 40.1% No target 
FQ2 2023/24 No target 41.6% No target
FQ3 2023/24 No target 41.5% No target
FQ4 2023/24 No target 100.0% No target
Page 55

Page 56

Appendix 1
Page 28 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2024/25 No target 100.0% No target 
This indicator for FQ1 shows the percentage of waste recycled has remained the same since the last reporting period. 
FQ1 Comment
100% recycling, composting and recovery during the quarter (44.9% recycling/composting plus 55.1% recovery). Figure is high mainly due to significant recovery
from Helensburgh and Lomond’s general waste which now all goes for refuse derived fuel (RDF)/energy from waste (EFW) instead of being landfilled. Recycling
and composting was also higher than similar quarter in FQ1 last year mainly due to increased wood recycling and green garden waste composting from these
segregated waste streams via the Blackhill Recycling and Civic Amenity Site (Helensburgh).
Responsible person: John Blake 
Page 56

Page 57

Appendix 1
Page 29 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
COI – The number of tonnes of waste sent to landfill 
This indicator is a Corporate Outcome Indicator that is reported quarterly.  The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 5,850 5,075 Green 
FQ2 2023/24 5,550 5,510 Green
FQ3 2023/24 5,100 4,253 Green
FQ4 2023/24 5,000 2,567 Green
FQ1 2024/25 5,850 3,200 Green 
This indicator for FQ1 is below the target (lowest is best). 
FQ1 Comment
Biodegradable municipal waste to landfill figure is well within target mainly due to significant recovery from Helensburgh and Lomond’s general waste which now
all goes for refuse derived fuel (RDF)/energy from waste (EFW) instead of being landfilled. New waste disposal contractors have been appointed to deal with the
general waste from the Helensburgh and Lomond area following the closure of Barr Environmental operations.
Responsible person: John Blake 
Page 57

Page 58

Appendix 1
Page 30 
Corporate Outcome No.6 – We have infrastructure that supports sustainable growth 
LEAMS (Local Environment Audit and Management System) – Lorn
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 73 87 Green 
FQ2 2023/24 73 87 Green
FQ3 2023/24 73 86 Green
FQ4 2023/24 73 85 Green
FQ1 2024/25 73 89 Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
Lorn's street cleanliness figure is high again this quarter, April 91, May 87 and June 89.
Responsible person: Tom Murphy 
LEAMS (Local Environment Audit and Management System) – Mull
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 73 95 Green 
FQ2 2023/24 73 95 Green
FQ3 2023/24 73 93 Green
FQ4 2023/24 73 93 Green
FQ1 2024/25 73 95 Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
The Isle of Mull is showing the highest figure of street cleanliness this quarter, April 96, May 93 and June 95, this is an excellent level of service.
Responsible person: Tom Murphy
Page 58

Page 59

Appendix 1
Page 31 
LEAMS (Local Environment Audit and Management System) – Argyll and Bute
(Monthly data combined to show quarterly average) 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 73 84 Green 
FQ2 2023/24 73 83 Green
FQ3 2023/24 73 85 Green
FQ4 2023/24 73 83 Green
FQ1 2024/25 73 84 Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
All areas in Argyll and Bute have again this quarter well exceeded the target LEAMS figure, showing a very good level of street cleanliness.
Responsible person: Tom Murphy  Page 59

Page 60

Appendix 1
Page 32 
Making It Happen 
Teacher sickness absence – Oban, Lorn and the Isles 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 1.79 days No target 
FQ2 2023/24 No target 0.53 days No target
FQ3 2023/24 No target 2.04 days No target
FQ4 2023/24 No target 2.75 days No target
FQ1 2024/25 No target 2.11 days No target 
This indicator for FQ1 shows the number of sickness absence days has decreased since the last reporting period. 
FQ1 Comment
There has been an increase of 0.32 days on the same quarter last year. There has been a decrease of 0.64 days on FQ4. Most work days lost have been due to
Mental Health related reasons.
Responsible person: Wendy Brownlie 
Teacher sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 2.15 days No target 
FQ2 2023/24 No target 1.25 days No target
FQ3 2023/24 No target 2.82 days No target
FQ4 2023/24 No target 2.82 days No target
FQ1 2024/25 No target 2.14 days No target 
This indicator for FQ1 shows the number of sickness absence days has decreased since the last reporting period. 
FQ1 Comment
Work days lost has remained almost the same as the same quarter last year. It has decreased by 0.68 days on the same quarter last year. Most work days have
been lost due to Mental Health related absence reasons.
Responsible person: Jennifer Crocket (B&C and MAK) and Wendy Brownlie (H&L and OLI)
Page 60

Page 61

Appendix 1
Page 33 
Making It Happen 
LGE staff (non-teacher) sickness absence – Oban, Lorn and the Isles 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 3.63 days No target 
FQ2 2023/24 No target 3.69 days No target
FQ3 2023/24 No target 4.62 days No target
FQ4 2023/24 No target 4.76 days No target
FQ1 2024/25 No target 4.19 days No target 
This indicator for FQ1 shows the number of sickness absence days has decreased since the last reporting period. 
FQ1 Comment
There has been an increase of 0.56 days on the same quarter last year. There has been a decrease of 0.57 days on the last quarter. Most work days lost have been
due to Mental Health related reasons.
Responsible person: Carolyn Cairns 
LGE staff (non-teacher) sickness absence – Argyll and Bute 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 No target 3.53 days No target 
FQ2 2023/24 No target 3.18 days No target
FQ3 2023/24 No target 3.73 days No target
FQ4 2023/24 No target 4.12 days No target
FQ1 2024/25 No target 3.85 days No target 
This indicator for FQ1 shows the number of sickness absence days has decreased since the last reporting period. 
FQ1 Comment
There has been an increase of 0.32 days absence on the same quarter last year. There has been a decrease of 0.27 days on the last quarter. Most work days lost
have been due to Mental Health related reasons.
Responsible person: Carolyn Cairns
Page 61

Page 62

Appendix 1
Page 34 
Making It Happen 
COI – Increase the percentage of all self-service automated contacts 
This indicator is a Corporate Outcome Indicator that is reported quarterly. The performance presented is Council-wide only. 
Reporting Period Target Actual Status Trend of ‘Actual’ over the period
FQ1 2023/24 70.0% 80.7% Green 
FQ2 2023/24 70.0% 72.1% Green
FQ3 2023/24 70.0% 72.7% Green
FQ4 2023/24 70.0% 70.1% Green
FQ1 2024/25 70.0% 71.6% Green 
This indicator for FQ1 is above the target and performance has increased since the last reporting period. 
FQ1 Comment
In FQ1 there was 41,574 transactions dealt with by Customer Service Agents (28.4%) and 105,051 automated or self-service transactions (71.6%) so the 70.0%
target was exceeded.
Responsible person: Robert Miller  
Page 62

Page 63

28 GEM Case Studies Vol.32 2024
Kathleen O’Neill
The Culture, Heritage and Arts Assembly, Argyll and Isles (CHARTS),
in partnership with Argyll and Bute Council
Community
Summary
The Argyll Collection, Reconnected,
explores the cultural significance 
of a collection of artworks, built from
an idea first conceived over 60 years
ago. Believed to be unique in the 
UK for its forward-thinking concept
and transient composition, this
moveable collection is located
throughout Scotland’s second largest
region, currently in 13 schools and 
2 libraries, including four islands 
and mainland Argyll.
Background
Enabled by the former local authority,
Naomi Mitchison, well known Scottish
artist, author and Argyll resident
and Jim Tyre, Council Arts Advisor,
created the collection in the 1960s
to a total of 179 pieces, paintings,
ceramics, textiles and sculptures.
Astutely sourcing works from artists
Reviewing a Museum
Without Walls – 
The Argyll Collection,
Reconnected
in Scotland and Uganda, they made
contemporary art accessible to pupils
attending Argylls rural primary and
secondary schools. Creating the
collection as a tool for learning, they
were authorised to spend up to £100
per single purchase.
“Argyll school children have very little
chance of visiting art galleries. Even
if there is an art exhibition in the few
centres of population, only those who
live close are likely to see it.”
Naomi Mitchison
Challenge
The collection now contains what
is believed to be amongst the best
collection of African art in Europe
and includes some of Scotland’s
best-known artists. Therefore, the
Reconnected challenge was always
multi-fold, to know how best the
collection could be profiled and
utilised, while still meeting its 
original purpose as a tool for
educational progression.
Approach
To address challenges, the culture-
support charity CHARTS appointed
both a Reconnected project and
research manager to simultaneously
ascertain both the current and 
former educational and social life 
of the artworks.
Intended outcomes
Aims included to raise the profile
of the collection in schools across
subject areas, in community contexts,
and nationally in the context of
museums, galleries and heritage.
Intended outputs
Intended outputs included to create
exhibitions, case studies, assess
protection needs and build evidence
to enable future resource.
Obstacles and issues
Essential external funding for
infrastructure support ceased for
the collection in 1990 and therefore
Reconnected became the much-
needed catalyst from the outset to
inform new collection systems and
management processes. Relationship
building with schools and others was
also a critical project component,
as staff sought to understand any
ongoing use of the artworks across
the curriculum and otherwise.
Locating a trail of archival information
GM171 Gem Case Studies 32_AW.indd   28GM171 Gem Case Studies 32_AW.indd   28 25/04/2024   10:1225/04/2024   10:12
Page 63 Agenda Item 6

Page 64

29 GEM Case Studies Vol.32 2024
dispersed nationally, became vital for
future-proofing the collection.
Collectively this placed additional
demands on staff scheduling,
compounded by travelling across
mainland and islands with poor roads,
limited ferries and train services.
Actual outcomes
Outcomes have included a new
inventory with priority to arrange
central storage for works identified
as at risk and to offer CPD and online
toolkits for teaching staff keen to
uptake all the project ‘re-offers’.
Global audiences are now possible
by the recent merger of the digital
springboard Smartify, enabled by
support from Highlands and Islands
Enterprise Xpo North initiative,
including content development
support. Exhibitions are being
curated and academic partners are
now working with Reconnected to
create higher education and in-
school learning opportunities. The
project was presented at the Scottish
Association of Art History fortieth
anniversary conference in March 2024.
Actual outputs
As an organisation with co-working
at the heart of its operational
structure CHARTS has enabled its
international staff to collaborate on
development by visiting Uganda,
‘re-connecting’ with related people,
institutions, and place, regenerating
the life of the African pieces in the
collection. New economic and
educational relationships have been
built to contribute to exhibitions and
presentations and this has included
an exhibition research traineeship
supported by the National Lottery
Heritage Fund, also assisting to 
build youth engagement beyond
school walls.
Lessons learned
Since the inception of the Argyll
Collection, cultural-economic and
educational circumstances have
vastly changed nationwide, leading to
the local authority seeking CHARTS
support to protect this key asset.
Initial partnership quickly revealed far
greater potential for Reconnected and
demanded more time than anticipated
for foundational work.
Reconnected has been vastly
assisted with generous in-kind
support of St Andrews University’s
Find out more
CHARTS – The Argyll Collection,
Reconnected, Showcase
chartsargyllandisles.org/project-
showcase/the-argyll-collection-
reconnected
Argyll and Bute Council – 
The Argyll Collection 
www.argyll-bute.gov.uk/
argyllcollection/about
St Andrews – African Collection
st-andrews.ac.uk/art-history/
research/impact/modern-african-
art-in-the-argyll-collection
Contact:
Rosalyn McKenna, Project
Manager Rosalyn@
chartsargyllandisles.org 
Kirsty McNab, Research Manager
Kirsty@chartsargyllandisles.org 
Kathleen O’Neill, CHARTS
Director Kathleen@
chartsargyllandisles.org
CHARTS 
will continue to
develop paid training
opportunities
focused on the Argyll
Collection, mindful to
maintain the original
concept that the
collection be ‘owned
and of value’ to young
Argyll residents.
School of History (Dr Kate Cowcher)
and Glasgow University (museums
and conservation). We now better
understand how a complex range 
of stakeholders can be positioned 
for ongoing development and
consider this essential to fully 
realise the significance of this
outstanding collection.
Next steps
Next steps include local area
discussions with young people and
new stakeholders to help inform a
codesigned development strategy
between CHARTS and the local
authority. This will assist to enable
future benefits with cross-curricular
outcomes and attract resource for
ongoing development in both cash
and kind.
CHARTS will continue to develop
paid training opportunities focused
on the Argyll Collection, mindful to
maintain the original concept that the
collection be ‘owned and of value’ to
young Argyll residents. International
development will also include
Makerere University, in Kampala,
fostering opportunities for refreshed
interpretation of African works and
exchange projects for Argylls artists.
GM171 Gem Case Studies 32_AW.indd   29GM171 Gem Case Studies 32_AW.indd   29 25/04/2024   10:1225/04/2024   10:12
Page 64

Page 65

OBAN, LORNE & ISLES
ARGYLL & BUTE COUNCIL AREA COMMITTEE
SUMMARY REPORT August 2024
CULTURE, HERITAGE AND ARTS ASSEMBLY,
ARGYLL AND ISLES (CHARTS) 2023-2024.
‘To raise our profile as a centre for
cultural activity and vibrant and
sustainable creative sector’
Argyll & Bute Council Economic Strategy 2019-2023
For details see Annual Review 2023-
2024
Page 65

Page 66

This report highlights CHARTS work
including impact and key projects:
We support Argyll and Bute’s culture, heritage and arts
sector under 4 strategic areas, Achieve, Connect,
Promote, Sustain:
• Key project supporters 2023-2024, include the
National Lottery Heritage Fund, Creative Scotland,
the Art Fund, Bòrd na Gàidhlig, Museums and
Galleries Scotland and the Scottish Government
(islands)
• National collaborators include the School of
Innovation and Technology at the Glasgow School of
Art, University of St Andrews, University of
Glasgow
• Key regional partners include Live Argyll, the Argyll
and Bute Tourism Cooperative and the Argyll and
Bute Museum and Heritage Forum
• We support 680 professional members, including
individuals, cultural organisations and venues
PHOTO CREDITS; Argyll Collection at Mount Stuart 23 (top) , Coastal Culture,
Islands Project, Screen Argyll, Tiree 23
Page 66

Page 67

Local impact 23/24 to date
• Reflect, Remembering Together –community projects create places of memory across
4 Argyll locations as part of a national post-covid memorial programme (November
23- August 24).
This included Nina Pope, Mull based artist working in partnership within the Aros Park
Walled Garden, with community participation including a group of artists based on the
island.
See film link enclosed: Our Community Reflects Day (August 24), including  participants
across the 4 Reflect Argyll locations. Funder, The Scottish Government, partners,
Greenspace Scotland, Argyll and Bute Council.
• Visual Artists and Craft Makers Awards (VACMA) – 7 VACMA awards were
distributed throughout Argyll and Bute. This included 1 artist based in Iona receiving a
professional development award. Funders, Creative Scotland and Argyll and Bute
Council.
• Islands Support projects, funded by the Scottish Government and Creative Scotland
included participation by island resident artists in business mentoring and international
development projects.  CHARTS supported artists living in Mull and the Isle of Seil to
develop their work in Japan, Sweden and the USA,. 
• An Oban based artist was also supported to develop new work in Ireland resulting in an
exhibition tour. Please see Annual Review Case Study for more details of international
work.
• See also Coastal Culture, Islands Residencies, Heritage & Museums Youth Training &
St Columba/Colmcille Exhibition Tour information to follow:
Page 67

Page 68

Coastal Culture,
Islands
Achievements
23-24
• 3 projects delivered to engage
communities in socially imaginative
ways, strengthening connections:
• Expressing an Island, Luing and Slate
Islands – Scottish Centre for Geopetics
and local artists exploring visual art and
language
• Between the Tides, Tiree – Screen Argyll
and local artists exploring climate
change
• Fearna/ Alder, Gaelic language and
culture exploration, Isle of Mull – artists
Rhona Dougal, Alice Stillman and Dr
Alasdair Whyte
• Between July 2023 – Jan 2024 nearly 500
people took part
• 10 local venues were supported
• 19 paid opportunities for artists
• Funder Creative Scotland - £97k
Page 68

Page 69

 Coastal Culture, Islands
Screen Argyll, Tiree
(top left; bottom right)
Scottish Centre for
Geopoetics Slate Islands (top
right)
Fearna (Gaelic for Alder),
Mull (bottom left)
Page 69

Page 70

Argyll Aspires
Heritage & Museums
Youth Training & Routes to Employability
Dunollie Museum,
Shannen Calderwood (below)
– Oban, Lorne & Isles Area
Funder – National Heritage Lottery Fund, supported by the Gannochy Trust; £94k, 3 apprenticeships across Argyll
• 12 month paid Apprenticeship in Museums and
Galleries Practice, created at Dunollie Museum
(2023-2024)
• 353 people benefited from guided tours delivered
by the  apprentice
• 18,878 people visitors benefited from apprentice’s
research and care of the collection
• Blog posts for visitors written by apprentice, 494,
out of a total of 869 created by others ; the
apprentice had the top performing blog with 328
public views
• Professional Youth-Peer Networks created,
bringing together apprentices at Dunollie Museum,
Campbelltown Museum and the Argyll Papers,
Inveraray.
• Collaboration with Developing Young Workforce
led to films for national Creative Careers Week
• 3 new jobs created – all young people CHARTS
and partners trained, were offered jobs by the host
venues at the end of the project
 See Argyll Aspires Evaluation Report at the
CHARTS website:
https://www.chartsargyllandisles.org/media/7335/ar
gyll-aspires-report.pdf
Page 70

Page 71

“This has filled a huge void on our team, bringing
curatorial skills and enthusiasm. I don’t know how
we would have done it any other way... I’m really
proud of Shannen (and it’s) really exciting for
Argyll”
Emma Sutcliffe
Dunollie Castle & Museum General Manager
“Itwasallfantastic,butourhighlight wasdefinitely
thetourwith Shannen. She was fun, enthusiastic and
very knowledgeable. She made us love the place
even more than we already did.”
Tour participant, Summer 2023
- about Shannen Calderwood
Dunollie Museum Apprentice 2023-2024
Page 71

Page 72

 Key Regional Support
ST COLUMBA/ COLMCILLE
EXHIBITION Five Venue
Tour 23-24
Campbeltown Museum
Islay Gaelic Centre
Kilmartin Museum
Rockfield Centre, Oban
Iona Community Hall
Page 72

Page 73

Colmcille Tour Achievements
2023-2024
 400+ attendees at launch events
 6,000+ people viewed the exhibition
 15 musicians employed from Argyll and Ireland
 4 artists employed to lead  workshops
 1 young person event management experience
 4 photographers employed
 4 young musician performers employed
 1 Gaelic Cultural officer supporting launch events
 1 co-ordinator employed, managing the tour
 4 local caterers employed for launch events
 Local accommodation providers utilised
• New partnership with Donegal
Museum, enabled through
matched funding between
Scotland and Ireland
• Tour concluding in Iona on the
Feast Day of St Columba, included
5 venues including Islay Gaelic
Centre (4280 visitors) and
Kilmartin Museum event (454
visitors)
• Campbeltown Museum year-long
tour launch (1021 visitors)
Page 73

Page 74

Key Regional Support
THE ARGYLL
COLLECTION,
RECONNECTED 23-24
• New CHARTS partnership with
Argyll and Bute Council, Education
• £50k fundraised from the Art Fund
(UK) to review cultural value and
build awareness of the Argyll
Collection
• Youth training, regional school and
community activities also supported
by the National Lottery Heritage
Fund and Gannochy Trust
• Collection inventory and condition
check - 179 council owned art works
in every school and library
• Collaborators include, University of
Andrews, University of Glasgow,
Makerere University, Kampala  
Page 74

Page 75

Key Regional Support
GAELIC LANGUAGE & CULTURE
HIGHLIGHTS
• Gaelic Culture Strategy under development; region-
wide consultation events took place including at the
Rockfield Centre, Oban.
• Gaelic Culture Officer, reports to the Gaelic Policy
Lead Group,  Argyll and Bute Council. Funder Bòrd
na Gàidhlig.
• Gaelic Culture Officer supports development and
delivery of the Argyll Gaelic Gathering working in
collaboration with the Council.
• Projects include building relationships between
Argyll and Ireland – CHARTS commended by Bòrd
na Gàidhlig
• Match project funding developed for Colmcille
Exhibition Tour from Bòrd na Gàidhlig and  Foras
na Gaeilge in Ireland
• PHOTO CREDITS: (Top) Gaelic environment event, Isle of Mull ,Coastal
Cultures project; Gaelic strategy consultation
Page 75

Page 76

Our Impact
2023-2024
Argyll and Bute Council funding of £75k (23-24) enabled CHARTS to generate a total of
£371,825, to support cultural development.
Impacts included:
• 67,700 views to the CHARTS website
• 25 media features – regional and national press & tv
• 33 opportunities created to work in Argyll
• 5 paid apprenticeships/traineeships delivered for young people
• 11 countries and 4 continents hosted international work by Argyll’s artists
• 24 arts and heritage commissions created
• New Gaelic connections made between Argyll and Ireland
• New Argyll Collection connections made:
 Working with Makerere University, Uganda, regarding African art in the
collection
 Profiling the collection via the world leading Smartify App
Page 76

Page 77

CHARTS grows local opportunity, creating work in partnership with others regionally and nationally
to support and raise the profile of the cultural sector in Argyll and Bute.
Argyll and Bute Council funding of £75k (24-25) despite inflation, enables CHARTS to continue its
valuable work for education, employment, social and economic development.
This currently includes CHARTS management and research of the Council-owned Argyll Collection,
further to the Council’s additional request for support and new investment secured by CHARTS
from the Art Fund (£50k -2023/4),to enable first stage review of the collection’s cultural significance;
educational, economic and social values. This project has resulted in wide-ranging interest in this
heritage asset created by the Council in the1960s and has built its profile regionally, nationally and
internationally. As the Art Fund’s support for this first phase review is due to end in Autumn 2024,
this means that additional funds will be required for continued Argyll Collection development
facilitated by CHARTS in partnership with the Council.
Since 2020 CHARTS has fundraised more than £1.4m in total - including and due to annual Council
investment (2020-25). Our work brings significant return.
For further information, contact CHARTS Board
Seymour Adams
Seymour@chartsargyllandisles.org
https://www.chartsargyllandisles.org
CHARTS is a SCIO registered in Scotland SC049113
Page 77

Page 78

This page is intentionally left blank

Page 79

ARGYLL AND BUTE COUNCIL                                    OBAN, LORN AND THE ISLES 
AREA COMMITTEE                                                                                                         
ROADS AND INFRASTRUCTURE                  11 SEPTEMBER 2024
SERVICES                     
ROADS AND INFRASTRUCTURE SERVICES UPDATE 
1.0 INTRODUCTION 
1.1 A Roads and Infrastructure standing report was a fixture on Area Committee
agendas throughout the life of the last Council. In the first two rounds of Area
Committee meetings in the new Council feedback was sought on the value of
these updates, and their format and frequency. Generally Members felt having a
standard item was beneficial and it was acknowledged that the Roads and
Infrastructure weekly briefings issued to all members each Friday afternoon
provide for the main sources of live information on current activities. On top of
these briefings there is a bank of resources on the new Member Zone system
which include the weekly briefings, subject specific briefings, ad hoc short
briefings on issues, relevant previous committee reports, operational service
procedures, legislation and Council policies. 
1.2 In the last Council the purpose of these reports was to provide an update on
service activities but since weekly briefings these have largely superseded the
original stated purpose of these reports. 
1.3 On the basis of the above this new format has been agreed through the
December 2022 round of area committees for this standing item. This format
removes duplication for Officers and rather links to existing published
information, with additional updates only in the body of the reports if these are
specifically requested/noted from previous meetings. The report remains as a
standing item and continues to provide the opportunity for Officer engagement at
the committee meetings.   
2.0 RECOMMENDATIONS 
It is recommended that the Area Committee: 
2.1 Note and consider the contents of this report. 
3.0 DETAIL 
3.1 Roads and Infrastructure Services provides Members with weekly briefings on
topical service activities which are all available here.  
Page 79 Agenda Item 7

Page 80

3.2 As part of the resources on the new Member Zone system there are various key
documents available in an online library here. 
3.3 There are also additional online resources covering the streetlighting, footway,
surface dressing and roads reconstruction programmes available on the website
here. 
4.0 CONCLUSION 
4.1 This report provides links to existing published information on service activities
and provides for the opportunity for officer attendance and engagement at
committee meetings. 
5.0 IMPLICATIONS 
5.1 Policy – Roads and Infrastructure work to a number of policies across the range
of service areas. 
5.2 Financial – revenue and capital budgets are in place to deliver projects and
cyclic work. 
5.3  Legal – Roads and Infrastructure Services work to a number of different pieces
of legislation such as the Roads Scotland Act 194 and the Environmental
Protection Act 1990. 
5.4  HR – none known. 
5.5  Fairer Scotland Duty: 
5.5.1   Equalities - protected characteristics – where appropriate EqSEIAs will be
carried out to identify any implications. 
5.5.2   Socio-economic Duty – where appropriate EqSEIAs will be carried out to
identify any implications. 
5.5.3 Islands – where appropriate Island impacts assessments will be carried out to
identify any implications. 
5.6. Climate Change – due regard will be given to climate change with a view to
minimising any climate change impact and these will be considered as and
when they arise. 
5.7  Risk – risk managed through toolbox talks, safety briefings and where
appropriate risk registers – all of the above are monitored through the RIS
leadership and management teams. 
5.8  Customer Service – none known.
Page 80

Page 81

5.9  The Rights of the Child (UNCRC) – none known. 
Executive Director with responsibility for Roads and Infrastructure Services,
Kirsty Flanagan 
Policy Lead for Roads, Transport and Amenity Services, Councillor John
Armour 
August 2024 
For further information contact: 
Jim Smith, Head of Roads and Infrastructure Services or Mark Calder, Project
Manager 
Page 81

Page 82

This page is intentionally left blank

Page 83

ARGYLL AND BUTE COUNCIL  OBAN, LORN AND THE ISLES 
AREA COMMITTEE 
ROADS AND INFRASTRUCTURE
SERVICES 
SEPTEMBER 2024 
RECYCLING AND RECOVERY PERFORMANCE 
1.0 EXECUTIVE SUMMARY 
1.1 Argyll and Bute Council is both a waste collection and waste disposal authority. 
1.2 Waste disposal is dealt with by 3 separate models across the council as follows: 
• Island sites e.g. on Mull and Islay where landfill sites are operated directly
by the council;
• Helensburgh and Lomond area where waste is disposed of at sites outside
of Argyll and Bute;
• A 25 year (2001 – 2026) Waste PPP contract which covers the rest of Argyll
and Bute. 
1.3 Waste figures for all four administrative areas have been summarised within
this report.  Due to the way the reporting is carried out it is not possible to
accurately break down the information on an area by area basis for all data.  
1.4 National policy decisions, guidance and regulations e.g. relating to the
Biodegradable Municipal Waste landfill ban will have a significant impact on future
recycling, composting and recovery performance. 
1.5 It is recommended that Members note and give consideration to the details as
outlined in this report and the national policy drivers that will likely impact over the
coming years. 
Page 83 Agenda Item 8

Page 84

ARGYLL AND BUTE COUNCIL  MID ARGYLL KINTYRE AND ISLANDS
AREA COMMITTEE 
ROADS AND INFRASTRUCTURE
SERVICES 
SEPTEMBER 2024 
RECYCLING AND RECOVERY PERFORMANCE 
2.0 INTRODUCTION 
2.1 Argyll and Bute Council is both a waste collection and waste disposal authority. 
Recycling, composting and recovery (i.e. other landfill diversion) statistics are
reported quarterly within the council’s performance management system. 
Statutory returns to SEPA e.g. licensed site tonnage, landfill tax and waste data
flow vary from quarterly to annual. 
2.2 This report provides details on the council’s recycling and landfill diversion
performance along with national policy, targets and regulations which are likely to
impact on future performance. 
3.0 RECOMMENDATIONS 
3.1 It is recommended that Members note and give consideration to the details as
outlined in this report and the national policy drivers that will likely impact over the
coming years. 
4.0 DETAILS 
4.1 The Council’s waste strategy was approved by the Environment, Development
and Infrastructure Committee in September 2019. Whilst this strategy will emerge
in line with government guidance, regulation legislation, and contractual
requirements the Strategy is predicated on the model shown below in Figure 1. 
Page 84

Page 85

Figure 1 
4.2 Argyll and Bute Council operates a performance management system.  Quarterly
recycling/composting, recovery and landfill percentages are included and split
between the Islands waste disposal sites, Waste Management PPP and
Helensburgh/Lomond areas.  These details include: 
• percentage of waste recycled and composted;
• percentage of waste recovered e.g. other landfill diversion;
• combined percentage of waste recycled, composted and recovered; 
• percentage of waste to landfill; 
• tonnes of biodegradable municipal waste to landfill. 
Percentages Summary of Landfill, Recycling, Composting and Recovery
2022 and 2023 
2022 2023
Argyll & Bute
wide
% of waste recycled, composted and
recovered
51.8% 53.0%
% waste recycled and composted 37.6% 43.3%
% waste recovered 14.2% 9.7%
% waste landfilled 48.2% 47.0%
Tonnes of municipal waste to landfill 28,265 30,872    
Page 85

Page 86

Waste PPP
% of waste recycled, composted and
recovered
57.6% 61.2%
% waste recycled and composted 36.3% 46.0%
% waste recovered 21.3% 15.2%
% waste landfilled 42.4% 38.8%    
Helensburgh &
Lomond
% of waste recycled, composted and
recovered
44.7% 39.5%
% waste recycled and composted 40.6% 39.3%
% waste recovered 4.2% 0.2%
% waste landfilled 55.3% 60.5%    
Islands
% of waste recycled, composted and
recovered
37.3% 36.3%
% waste recycled and composted 36.7% 36.3%
% waste recovered 0.6% 0 %
% waste landfilled 62.7% 63.7% 
4.3 Some points to note are as follows: 
• There was an overall improvement in recycling performance in 2023 which
was mainly due to an increase in green garden waste, soils and rubble
tonnages recycled by Renewi from the PPP area. 
• There was a drop in recovery performance in 2023 compared to 2022. This
was in part due to an energy from waste trial carried out by Renewi in the
PPP area in 2022, whereby Renewi sent circa 1,500 tonnes of general
mixed residual general waste to an energy from waste (EFW) plant in the
central belt. A similar but smaller trial was carried out by Renewi in 2023,
whereby a reduced amount of circa 700 tonnes of residual general waste
was sent to EFW during the year. 
• The drop in recovery performance was also due to a reduction in recovery
from the Helensburgh and Lomond area. Following The Scottish
Government introduction of a Landfill Tax Abatement Order legislation in
2022, Barr Environmental decided to discontinue their waste treatment plant
from July 2022 and landfill all residual general waste at their Auchencarroch
landfill site near Alexandria. With no recycling or recovery occurring from the
mixed general waste at the Barr site from July 2022 onwards, this had a
Page 86

Page 87

negative impact on overall recycling and recovery rates from the
Helensburgh and Lomond area. The negative impact affected 6 months of
figures in 2022 and the full year in 2023.This also had a minor impact on the
Islands waste recovery rate which fell from 0.6% in 2022 to 0% in 2023 as
the Tiree/Coll general waste was transferred to the mainland and disposed
of at the Auchencarroch site. 
• The overall combined recycled, composted and recovery rate however
increased from 51.8% in 2022 to 53% in 2023.  This is mainly due to the
increased recycling in the PPP area described in the first bullet point above. 
• The recovery in the Waste PPP area is carried out by Renewi mainly through
residual waste mechanical biological treatment plants based at their waste
facilities near Oban, Dunoon and Lochgilphead. In 2022 and 2023 Renewi
also sent some residual general waste to an energy from waste (EFW) plant
in the central belt. Waste sent for energy from waste is also classed as
recovery. 
• The recovery in the Helensburgh and Lomond area was carried out by Barr
Environmental at their Auchencarroch waste facility, near Alexandria. As
described, Barr ceased operation of their mixed residual waste treatment
plant following The Scottish Government Landfill Tax Abatement Order
which was introduced from July 2022. Since July 2022 until the end of 2023,
Barr landfilled all mixed general waste at their Auchencarroch Landfill Site.
In January 2024, Barr Environmental closed the Auchencarroch landfill site
and ceased operations completely at the end of March 2024. Since January
2024, Helensburgh and Lomond’s general waste has been going for refuse
derived fuel (RDF)/energy from waste which will see a significant increase
in recovery tonnages for 2024. 
• Cardboard is consistently now the most prominent recycling material in the
blue recycling bin (previously paper which was the highest proportion pre-
pandemic). The increase in the cardboard proportion in recent years is likely
due to more on-line purchasing while newspapers are not as widely
purchased in hard copy compared to previous years. 
• The overall percentage waste to landfill in 2023 (47.0%) was a lower
percentage than 2022 (48.2%) due to the increased recycling levels in the
PPP area relating mainly to green garden waste ,soils and rubble. 
• The tonnage of municipal waste to landfill, however in 2023 (i.e. 30,872
tonnes) was more than in 2022 (i.e.28,365 tonnes).This was mainly due to
the Renewi energy from waste trial being smaller in 2023 than in 2022,
plus Barr Environmental landfilled all general waste in 2023 following the
cessation of their waste treatment plant from July 2022. 
• Recycling and composting is mainly from recycling collections to households
and businesses, bring sites and segregated wastes from recycling/civic
amenity sites. Recovery is predominantly moisture/process loss and
compost like output from mixed waste treatment plants operated by Renewi.
Page 87

Page 88

In addition there was also some recovery from a Renewi energy from waste
trial where some residual general waste was sent to an energy from waste
plant in the central belt. 
• SEPA published annual recycling, recovery and landfill data for local
authorities focuses mainly on recycling/composting from household waste
and less on recovery in line with the waste hierarchy. 
Landfill Ban 
4.4 The Waste (Scotland) Regulations were introduced by the Scottish Government
in 2012 and included a landfill ban of biodegradable waste from 2021. 
4.5 The landfill ban planned for 2021 was subsequently delayed by The Scottish
Government until the end of 2025.  This delay was welcomed by the Council and
provided more time for alternative solutions and funding to be sought.  An update
report on the Waste PPP/Landfill Ban was included in the June 2024
Environment, Development and Infrastructure Committee plus additional Scottish
Government funding of £1.5 million towards compliance in the PPP contract area
was announced in July this year. 
Deposit Return Scheme (DRS) 
4.6      The UK Government had indicated a planned start date of October 2025 for a UK
wide deposit return scheme, however this has since been delayed until 2027. 
4.7 A UK wide DRS scheme may result in an overall increase in recycling including
other environmental benefits e.g. current non-recyclers may use the scheme plus
there should be less littering of such items. The scheme may however, see a slight
reduction in Council recycling performance if plastic drinks bottles and cans are
no longer handled by Council recycling collections albeit they should still be
recycled in future via the UK wide DRS scheme. 
Scottish Government Circular Economy Bill 
4.8    During June 2024, The Scottish Government published details of its Circular
Economy Bill. Further details on these Scottish Government proposals and Bill
have been and will be reported at future ED&I Committees as they progress.
Some of the main proposals which relate to local authorities recycling are as
follows: 
• A Duty of Care on households regarding their waste and recycling with new
powers given to local authorities for the issuing of fixed penalties to enforce
this.
• Local Authorities will be required to comply with a statutory code of practice
on recycling.
• The Scottish Government will have the powers to set mandatory recycling
targets on Local Authorities from 2030 onwards.    
Page 88

Page 89

5.0 CONCLUSION 
5.1 In concluding this report, steady progress was made on overall recycling and
composting performance during 2023. Recovery performance however
decreased which resulted in increased tonnages to landfill in 2023. Landfill should
be reduced in 2024 as the Barr Environmental Auchencarroch landfill site (near
Alexandria) closed at the end of 2023.The council now uses alternative providers
for the Helensburgh and Lomond general waste which now goes mainly for
recovery e.g. refuse derived fuel/energy from waste. National Policy drivers such
as the ban on municipal waste to landfill, the deposit return scheme and the
circular economy bill will have significant implications for future recycling,
composting and recovery performance. 
6.0 IMPLICATIONS 
6.1 Policy National policies and regulations will likely impact
on future recycling, composting and recovery
performance. The council’s policy is to reduce
landfill.   
6.2 Financial  The end of 2025 ban on biodegradable waste to
landfill will have financial implications.  An update
report was included in the June 2024
Environment, Development and Infrastructure
Committee.   
6.3 Legal The landfill ban is a legal requirement under the
Waste (Scotland) Regulations 2012.  Other legal
requirements may likely result following The
Scottish Government Circular Economy Bill e.g.
statutory code of practice for recycling.   
6.4 HR None known.   
6.5 Fairer Scotland Duty:   
6.5.1 Equalities – protected
characteristics 
None known.
6.5.2 Socio-economic Duty  None known.
6.5.3 Islands The landfill ban will require increased transport of
waste off the islands of Mull and Islay from the
Glengorm (Mull) and Gartbreck (Islay) waste and
recycling facilities. 
Page 89

Page 90

6.6 Climate Change The landfill ban will significantly reduce methane
emissions from landfill sites however there will be
additional transport related emissions with waste
having to travel longer distances for
treatment/disposal. 
6.7 Risk Risks to the council on the landfill ban and any
other future statutory requirements are mainly
financial.   A future UK wide deposit return
scheme for plastic drinks containers and cans will
hopefully have an overall environmental benefit,
although it may impact on council recycling rates.   
6.8 Customer Services None at present. 
6.9 The Rights of the Child
(UNCRC)
None known 
Executive Director with Responsibility for Roads and Infrastructure Services:
Kirsty Flanagan 
Policy Lead:  Councilor John Armour 
For further information contact: John Blake – Fleet, Waste & Transport Manager
Page 90

Page 91

ARGYLL AND BUTE COUNCIL                                    OBAN, LORN AND THE ISLES
AREA COMMITTEE 
ROADS AND INFRASTRUCTURE                 14 SEPTEMBER 2024
SERVICES                     
OBAN FLOODING UPDATE 
1.0 INTRODUCTION 
1.1 A recent report providing an update on Oban flooding issues was considered by
the Environment, Development and Infrastructure Committee in June 2024. 
1.2 The report considered short, medium and long term measures to help to mitigate
flooding. 
2.0 RECOMMENDATIONS 
2.1 It is recommended that the Oban, Lorn and the Isles Committee consider and
note the report provided to the Environment, Development and Infrastructure
Committee. 
3.0 DETAIL 
3.1 At the meeting of the Environment, Development and Infrastructure Committee
held on 20 June 2024, the Committee gave consideration to a report proposing
that all funding opportunities be explored including lobbying the Scottish
Government to seek to secure funding to implement flood prevention works in
Oban, as well as exploring any additional funding opportunities. The report
detailed a number of short, medium and long term actions and works that had
been identified to mitigate flooding.  
Decision  
The Environment, Development and Infrastructure Committee –  
1.     noted the content of the submitted report; and  
2.     endorsed the proposals by officers to lobby for funding and explore
external funding opportunities and agreed that the Chair engages with the
Scottish Government to try and secure additional resource to mitigate flooding
issues in Oban.
Page 91 Agenda Item 9

Page 92

Update on works 
3.2 Since the report to the Environment, Development and Infrastructure
Committee in June, the following actions/works have commenced/been
completed: 
• A new concrete plinth has been installed to house a new control box for
the pumps at Lochavullin car park. A new control box is due to be
installed.
• A new safety railing has been installed around the plinth by a local
fabricator.    
• We are currently working on researching and finding a specialist
consultant to deal with invasive species around the burn, and are liaising
with SEPA with the view to source a contractor to come and remove
debris and foreign objects from the burn.  Any trees and vegetation will
also be removed from the burn in line with SEPA recommendations. 
3.3 In terms of long term measures there is currently no identified funding. The cost
of permanent flood prevention measures is likely to run into several tens of
millions of pounds.   
4.0 CONCLUSION 
4.1 This report provides the Oban, Lorn and the Isles Area Committee with an update
on flooding matters in Oban. 
5.0 IMPLICATIONS 
5.1 Policy – In line with existing Council policies and in line with the Flood Risk
Management (Scotland) Act 2009. 
5.2 Financial – No funding identified for long term solution, this report proposes that
lobbying is taken forward with a view to securing funding. 
5.3  Legal – The Council has four key responsibilities under the Flood Risk
Management (Scotland) Act 2009:
• Prepare maps of bodies of water etc
• Assess bodies of water
• Prepare local flood risk management plans and carry out the Actions
identified in the LFRMP
• Carry out clearance and repair works. 
5.4  HR – None known. 
5.5  Fairer Scotland Duty: None known. 
Page 92

Page 93

5.5.1   Equalities - protected characteristics – An EqSEIA will be required as and
when long term solutions can be progressed.
5.5.2   Socio-economic Duty – None known.
5.5.3 Islands – None known. 
5.6 Climate Change – Due regard will be given to climate change with a view to
minimising any climate change impact and these will be considered as and
when they arise.   
5.7  Risk – None known. 
5.8  Customer Service – None known. 
5.9 The Rights of the Child (UNCRC) – None known. 
Executive Director with responsibility for Roads and Infrastructure Services:
Kirsty Flanagan 
Policy Lead for Roads, Transport and Amenity Services: Councillor John Armour
August 2024 
For further information contact: 
Jim Smith, Head of Roads and Infrastructure Services
jim.smith@argyll-bute.gov.uk 
Elsa Simoes, Infrastructure Design Manager 
elsa.simoes@argyll-bute.gov.uk 
APPENDICES 
Appendix 1 – Oban Flooding Update – June EDI Committee 
Page 93

Page 94

This page is intentionally left blank

Page 95

ARGYLL AND BUTE COUNCIL                           ENVIRONMENT, DEVELOPMENT
AND INFRASTRUCTURE COMMITTEE 
ROADS AND INFRASTRUCTURE                             20 JUNE 2024
SERVICES                     
OBAN FLOODING UPDATE 
1.0 INTRODUCTION 
1.1 Historically there have been numerous flooding events within the Oban. The
sources of the flooding consists of water from; coastal, fluvial (water course),
surface water and combined sewer overflows. In some cases the combined
effects of some of these flooding sources has increased severity of the flood
hazard in Oban. One localised flood hotspot affected by combined source flooding
is centred on the Council’s Lochavullin Road Car Park bounded by Soroba Road,
Tesco and Lochavullin Road. 
1.2 Preventing future flooding will require significant works which currently are
unfunded. Through this report it is proposed that all funding opportunities are
explored including lobbying Scottish Government to seek to secure funding to
implement flood prevention works as well as exploring any additional external
funding opportunities. 
1.3 A number of short, medium and long term actions and works identified to help to
mitigate flooding are detailed in this report. 
2.0 RECOMMENDATIONS 
2.1 It is recommended that the Environment, Development and Infrastructure
Committee: 
i. Consider and note this report.
ii. Endorse the proposals by officers to lobby for funding and to explore
external funding opportunities 
3.0 DETAIL 
3.1 SEPA’s Flood maps (Appendices 1,2 and 3) show areas susceptible to Coastal,
Fluvial (watercourse) and Surface Water flooding. Full map coverage available
from  Flood Maps | SEPA - Flood Maps | SEPA 
3.2 Coastal flooding is influenced by high astronomical tides and tidal surges caused
by low atmospheric pressure and storm events. In certain conditions, when high
spring tides are worsened by tidal surge, sea water will flood into the tidal reach
Page 95

Page 96

of the Black Lynn burn. The combination of tidal and high flows in the Black Lynn
burn cause flooding in adjacent areas. Subject to the necessary permissions it is
proposed that some clearance work is carried out.  Whilst these works will provide
some additional water storage capacity, they are not expected to mitigate against
any significant weather event. 
3.3 In addition to this the Scottish Water combined sewers (drains that contain both
storm water and foul sewerage) can also surcharge adding raw sewerage to the
combined source flood waters. The Lochavullin car park has a pumping system
which copes with low levels of water, however, above a certain level there is
nowhere to pump water to and the pumps become ineffective.   
3.4 The consequences of these flooding events can often result in roads having to be
closed for safety resulting in significant diversions and significant flood damage to
adjacent businesses. 
3.5  Climate change is very likely to increase the severity and frequency of flood
events. Current guidance (SEPA Climate change allowances for flood risk
assessment in land use planning) points to the following changes: 
 By 2100 Peak River Flows in Argyll increase by 59% of the 2017 values 
 By 2080 Peak Rainfall Intensities increase by 46% of the 2017 values
 By 2100 cumulative rise in sea level above 2017 levels will be 0.86m 
3.6 In Cycle 1 of the Highland and Argyll Local Flood Risk Management Plan 2016-
22 Oban was identified as a Potentially Vulnerable Area (PVA) for flooding and
an Action was placed on the Council to carry out a Flood Study and Surface Water
Management Plan. 
3.7    A detailed Flood Study and Surface Water Management Plan (SWMP) was
completed in 2019. The Oban Flood Study and SWMP has identified a number of
mitigation and adaptation measures. These measures will require significant
infrastructure and are likely to require attenuation (creating storage capacity for
water either via a reservoir(s) or in underground tanks) for storm water as well as
creating sea defences to prevent flooding from tidal surge. At present detailed
design has not been progressed however it is reasonable to assume that works
to deal with the flooding issues would run to several millions of pounds. In the
recent past, the Council has been successful in securing funding for flood studies
and physical works such as those underway in Campbeltown. These studies and
physical works have been 80% funded by Scottish Government and 20% by the
Council. At the time of writing, the next round of flood funds has not been released
and it is currently unknown as to what, if any, funding will be available and over
what period of time. 
3.8 On 7-9 October 2023, the flooding in Oban was significant.  Connectivity including
access to hospitals and healthcare, residential property, light industry, commercial
and retail premises were all affected.  Access to shops and food stores was cut
off and general disruption including flooding of the underground fuel tanks at
Tesco superstore which resulted in no fuel being available from this site for a
Page 96

Page 97

number of weeks. In addition there were a number of commercial properties,
some Council owned that were affected on the Lochavullin site. 
Future Actions 
3.9  Short term actions during a flood event:- 
The Council will continue to respond as required assisting emergency services
and others where possible to do so.  In addition to ensuring the pumping system
for Lochavullin car park is functioning, the Council’s input during a flood event is
likely to include providing the necessary signage, posting service disruption
notices via the website and working closely with Partners through the Local
Resilience Partnership and responding and assisting where possible.  An Oban
Local Flood Resilience Group has been established by volunteers with an initial
meeting held with Council officers. This local community group is a good point of
contact and it is understood that they are linked in with the Scottish Flood
Resilience Forum. Officers will work collaboratively with this group. 
3.10 Medium term actions include:- 
 Watercourse inspection of Black Lynn Burn and its tributaries;
 Clearance of obstructions (trees, trolleys etc) noted during inspection;
 Topographic and Bathymetric surveys carried out for the area immediately
surrounding Black Lynn Burn (this shall be commissioned to a specialist
consultant); 
 Hydrologic study to be carried out for the Black Lynn Burn (this is being
commissioned to a specialist consultant); 
 Repair the existing pumping system at Lochavullin car park:
o Existing control unit repaired / replaced as required and raised on a
plinth to reduce risk of future water damage;
o Existing pumps replaced as required;
o Investigate whether existing pump outfall can be moved downstream 
 Consult with SEPA on consents for watercourse clearance and repair works
following watercourse inspection (it has since been noted that Japanese
Knotweed is present along the Black Lynn Burn, which will need to be
considered, including any Japanese Knotweed upstream);
 Secure quotes for proposed works to identify if funding can be identified
within available budgets or otherwise secured;
 Further collaboration with Scottish Water regarding sewer flooding and
identify options to share resources and reduce this source of flooding;
 Make representations to Scottish Government seeking to make available
funding to accelerate flood prevention works at Oban;
 Explore all opportunities for securing any available funding to accelerate
flood prevention works at Oban. 
3.11 Long term actions include:- 
 Long term works will be significant and likely to run into tens of millions
of pounds requiring attenuation/water storage and general climate
Page 97

Page 98

change adaptation measures aimed at mitigating or minimising
disruption from severe weather events;
 Currently SEPA prioritise residential property above businesses in terms
of assessment and allocation of funding. The Council will lobby to seek
to secure funding to accelerate flood prevention works at Oban;
 No identified funding for major works;
 Currently SEPA have a public consultation underway regarding Oban
Potential Vulnerable Area (PVAs) which runs until 24 June. This
consultation is covered on another agenda item for this meeting;  
 The impact of revised PVAs on future LFRMP Actions is uncertain at
present, as information becomes available further updates will be
brought forward to Members;
 NOTE – PVAs highlight the potential risk of flooding, this will enable any
development to take flooding into consideration and ‘build in’ flood
mitigation by raising levels, adding in flood defence etc.  PVAs also help
in seeking external funding to mitigate against flooding. 
Impact on Local Businesses and Council Tenants 
3.12 Some of the properties in Oban which have been affected by the recent flooding
are owned by the Council and are leased to commercial tenants. These
properties are located within the Lochavullin area where the Council leases
premises in Mill Lane, Millpark Road and Crannog Lane.  Some of the
properties have been affected by flooding before but the tenants have reported
that the recent flooding events have been worse than previously experienced. 
3.13  A number of tenants have contacted the Council to seek compensation or rent
reductions to reflect the impact of the flooding on their businesses.  However,
there are also businesses in the same area who either own or privately lease
their premises and it would not be fair if compensation or rent reductions were
only offered to Council tenants. Accordingly it is considered that only a
centralised support scheme made available through the Scottish Government
would offer an equitable response to the impact of the recent flooding events. 
3.14  As part of the wider flood prevention works being investigated and undertaken
by the Council, additional survey work of the drainage systems around the
Lochavullin area has been instructed by the Estates Section. This is to assess
if there are any short term measures which could be taken to make
improvements to address specific issues some tenants are having. The
drainage systems have been altered over the years by a number of tenants and
understanding how this impacts on the wider network will assist to determine if
any short term measures will improve matters. There may also be a role in this
exercise for Scottish Water depending on the outcome of the surveys and it
should be noted that these works will not address the larger scale flooding
events which require a larger flood prevention scheme as outlined elsewhere
within the report. 
Other Affected Locations 
3.15  There are a number of sites already included within a list of potential flood
Page 98

Page 99

prevention schemes that may receive funding from future Scottish
Government allocations.  There are also additional sites that have been prone
to recent flooding that are not included in Scottish Government’s list of
schemes, these include Ledaig car park at Tobermory and Kilmichael Glen.
Both of these locations have been subject to recent flooding. 
4.0 CONCLUSION 
4.1 This report provides the Environment, Development and Infrastructure Committee
with an update on flooding in Oban and potential medium and long term
adaptation options.  This report also acknowledges other sites across Argyll and
Bute which do not currently feature on any flood plans.  The report also proposes
to seek external funding with the intention of bringing flood prevention works
forward whilst also recognising that the works required to mitigate flooding in
Oban will be significant. 
5.0 IMPLICATIONS 
5.1 Policy – In line with existing Council policies and in line with the Flood Risk
Management (Scotland) Act 2009. 
5.2 Financial – No funding identified for long term solution, this report proposes that
lobbying is taken forward with a view to securing funding. 
5.3  Legal – The Council has four key responsibilities under the Flood Risk
Management (Scotland) Act 2009:
• Prepare maps of bodies of water etc
• Assess bodies of water
• Prepare local flood risk management plans and carry out the Actions
identified in the LFRMP
• Carry out clearance and repair works. 
5.4  HR – None known. 
5.5  Fairer Scotland Duty: None known. 
5.5.1   Equalities - protected characteristics – An EqSEIA will be required as and
when long term solutions can be progressed.
5.5.2   Socio-economic Duty – None known.
5.5.3 Islands – None known. 
5.6 Climate Change – Due regard will be given to climate change with a view to
minimising any climate change impact and these will be considered as and
when they arise.   
5.7  Risk – None known. 
5.8  Customer Service – None known.
Page 99

Page 100

5.9 The Rights of the Child (UNCRC) – None known. 
Executive Director with responsibility for Roads and Infrastructure Services:
Kirsty Flanagan 
Policy Lead for Roads, Transport and Amenity Services: Councillor John Armour
May 2024 
For further information contact: 
Jim Smith, Head of Roads and Infrastructure Services
jim.smith@argyll-bute.gov.uk 
Elsa Simoes, Infrastructure Design Manager 
elsa.simoes@argyll-bute.gov.uk 
APPENDICES 
Appendix 1 - Plan shows the SEPA River flood hazard. 
Appendix 2 - Plan shows the SEPA Coastal flood hazard 
Appendix 3 -   Plan shows the SEPA Surface Water flood hazard 
Page 100

Page 101

Appendix 1 - Plan shows the SEPA river flood map  - Search Location - Tesco PA34 4HP
0.1% = 1 in 1000 year chance of flooding 
0.5% = 1 in 200 year chance of flooding
1% = 1 in 10 year chance of flooding 
Page 101

Page 102

Appendix 2 - Plan shows the SEPA coastal flood map  Search Location – Tesco PA34 4HP
0.1% = 1 in 1000 year chance of flooding 
0.5% = 1 in 200 year chance of flooding
1% = 1 in 10 year chance of flooding 
Page 102

Page 103

Appendix 3 - Plan shows the SEPA coastal flood map  Search Location – Tesco PA34 4HP
0.1% = 1 in 1000 year chance of flooding 
0.5% = 1 in 200 year chance of flooding
1% = 1 in 10 year chance of flooding 
Page 103

Page 104

This page is intentionally left blank

Page 105

ARGYLL AND BUTE COUNCIL  OBAN, LORN AND THE ISLES AREA
COMMITTEE 
LEGAL & REGULATORY SUPPORT 11 September 2024 XX MARCH 2021 
JOHN OF LORN BEQUEST AWARD RECOMMENDATIONS 
1.0 APPLICATIONS 
1.1 This report gives Members information regarding a number of applications that
have been received and processed for support from the John of Lorn Bequest. 
2.0 RECOMMENDATIONS 
2.1 The Oban, Lorn and the Isles Area Committee are asked to consider the
number of awards made since June 2024. 
3.0 DETAIL 
3.1 The Oban, Lorn and the Isles Area Committee on 09 September 2020 agreed
new distribution arrangements for the John of Lorn Bequest, which had been
established to support ‘poor persons resident in the Burgh of Oban’. In order to
be considered for an award applicants must: 
3.1.1 be in receipt of a qualifying benefit (Jobseekers Allowance, Employment
Support Allowance, Income Support, or Universal Credit) and for those
people who are employed/self-employed, they must be in receipt of
some amount of Universal Credit as well (a nil payment due to
deductions for earned income would mean they do not qualify); 
3.1.2 live within the Burgh of Oban; and 
3.1.3 be over the age of 16. 
3.2 Furthermore, it was agreed that successful individual applicants would receive
£50 while those applying on behalf of their family would receive £100. 
3.3 The Area Committee on 14 September 2022 agreed to delegate to the Executive
Director with responsibility for Legal and Regulatory Support or officers nominated
by him, in consultation with the Chair, the authority to make awards from the John
of Lorn Bequest using the criteria agreed in September 2020 and that reports be
submitted to subsequent Area Committees to update trustees on awards made
under this delegation. 
3.4 Prior to this delegation those in need of support could wait up to 14 weeks for
payment. Applications are now processed on receipt with payments made once
applicants submit their banking details. 
Page 105 Agenda Item 10

Page 106

3.5 A total of 13 applications have been received since the June 2024 meeting of the
Area Committee. Officers, in consultation with the Chair have confirmed awards
for 10 family and 2 individual application, with a total of £1100 being awarded to
individuals living within the Burgh. 
3.6 1 application has been refused. Applications will only be refused if the applicant
has either received a grant this calendar year or they live out with the Burgh of
Oban. Details of each application can be found at appendix 1. 
3.7 The total funds available for distribution from the John of Lorn Bequest at the time
of preparing this report is around £3.2k. 
4.0 CONCLUSION 
4.1 Members are asked to consider the applications that have received support from
the John of Lorn Bequest. 
5.0 IMPLICATIONS 
5.1 Policy None 
5.2 Financial None, the Council acts as trustee for the Fund, it
does not represent assets of the Council.
However, there is a risk that the Council would
have to repay the Trust if an objection was raised
as to the use of the funds.
5.3 Legal Area Committees, as Trustees, must ensure that
the distribution arrangements comply with the
terms of the funds, failure to do so would result in
the Council being liable. 
5.4 HR None
5.5 Fairer Scotland Duty None
5.5.1 Equalities –protected
characteristics
None
5.5.2 Socio-economic Duty None
5.5.3 Islands None
5.6 Climate change None
5.7 Risk None
5.8 Customer Service None
5.9 The Rights of the Child  
(UNCRC)
None 
Douglas Hendry - Executive Director with responsibility for Legal and
Regulatory Support 
Policy Lead – Councillor Mark Irvine 
September 2024                                                  
For further information contact: 
Page 106

Page 107

Stuart McLean, Committee Manager
Tel. No: 01436 658717
Email: Stuart.Mclean@argyll-bute.gov.uk 
APPENDICES: 
Appendix 1: Table of applications (private) 
Page 107

Page 108

This page is intentionally left blank

Page 109

Document is Restricted
Page 109
NOT FOR PUBLICATION by virtue of paragraph(s) 6
of Schedule 7A of the Local Government(Scotland) Act 1973

Page 110

This page is intentionally left blank

Page 111

Oban, Lorn and the Isles Area Committee
Workplan 2024-25 
Committee Date Report Description Lead Service and
contact officer
Regularity of
occurrence/consideration
Date for Reports to
Committee Services
Additional Comment
11 September 2024
11 September
2024
Area Performance
Report FQ1 24/25
Performance
Management and
Improvement Officer
Quarterly Report 19 August 2024 
11 September
2024
Roads and
Infrastructure Service
Update
Development and 
Infrastructure
Jim Smith
Quarterly Report 19 August 2024 
11 September
2024
Annual Recycling
Performance Report
Jim Smith
Roads and
Infrastructure
Services
Annual Report 19 August 2024 
11 September
2024
CHARTS – The Argyll
Collection – Gem
Studies Report
Seymour Adams  19 August 2024 
11 September
2024
Oban Flood Report
Update
Jim Smith Roads
and Infrastructure
Services
Update 19 August 2024 
11 September
2024
Charitable Trusts and
Bequests
Stuart McLean, 
Legal & Regulatory 
As required  19 August 2024 Cut off for applications
19 August 2024
11 September
2024
Area Committee
Workplan
Melissa Stewart For updating 19 August 2024 
11 December 2024
11 December
2024
Area Performance
Report FQ2 24/25 
Performance
Management and
Improvement Officer
Quarterly report 18 November 2024 
Page 111
Agenda Item
11

Page 112

Oban, Lorn and the Isles Area Committee
Workplan 2024-25
Committee Date Report Description Lead Service and
contact officer
Regularity of
occurrence/consideration
Date for Reports to
Committee Services
Additional Comment
11 December
2024
Roads and
Infrastructure Service
Update
Development and 
Infrastructure
Jim Smith
Quarterly report 18 November 2024 
11 December
2024
ACHA Annual Update Chief Executive
ACHA
Annual Report 18 November 2024 
11 December
2023
HSCP Bi-Annual
Update Report
Charlotte
Craig/Fiona Davies
Argyll and Bute 
HSCP 
Annual 18 November 2024 
11 December
2024
Charitable Trusts and
Bequests
Legal & Regulatory 
Support – Stuart 
McLean
As required  18 November 2024 Cut off for applications
18 November 2024
11 December
2024 
Area Committee
Workplan
Melissa Stewart For updating 18 November 2024 
12 March 2025
12 March 2025 Primary School
Update
Wendy Brownlie, 
Head of Education
Annual Report 17 February 2025 
12 March 2025 Area Performance
Report FQ3 24/25
Improvement and
HR – Sonya
Thomas 
Quarterly Report 17 February 2025 
12 March 2025 Roads and
Infrastructure Service
Update
Development and 
Infrastructure -
Jim Smith
Quarterly Report 17 February 2025 
Page 112

Page 113

Oban, Lorn and the Isles Area Committee
Workplan 2024-25
Committee Date Report Description Lead Service and
contact officer
Regularity of
occurrence/consideration
Date for Reports to
Committee Services
Additional Comment
12 March 2025 Roads Capital
Reconstruction
Programme
Development and 
Infrastructure – 
Jim Smith
Annual Report 17 February 2025 
12 March 2025 Housing Services
Activity Update-
Strategic Housing
investment plan
Upadate (SHIP)
Director of 
Development
and Infrastructure – 
Douglas Whyte
Annual Report 17 February 2025 
12 March 2025 Active Travel Progress
Report 2023-24
Colin Young, 
Development & 
Economic Growth
Annual Report 17 February 2025 
12 March 2025 Supporting
Communities Fund
2022/23 End of Project
Monitoring Report
Kirsty McLuckie, 
Chief Executive
Annual Report 17 February 2025 
12 March 2025 Charitable Trusts and
Bequests
Stuart McLean
Legal & Regulatory 
Support
When required 17 February 2025 Cut off for applications
17 February 2025
6 March 2024 Charitable Trusts,
Bequests & Trust
Funds – Review of
Distribution
Arrangements
Stuart McLean,
Legal & Regulatory 
Support
Review following initial 12 
Months’ operation
17 February 2025 
12 March 2025 Area Committee
Workplan
Melissa Stewart
Legal & Regulatory
Support
For updating 17 February 2025 
11 June 2025
11 June 2025 Area Performance
Report FQ4 24/25
Improvement and
HR – Sonya
Thomas
Quarterly Report 19 May 2025 
Page 113

Page 114

Oban, Lorn and the Isles Area Committee
Workplan 2024-25
Committee Date Report Description Lead Service and
contact officer
Regularity of
occurrence/consideration
Date for Reports to
Committee Services
Additional Comment
11 June 2025 Roads and
Infrastructure Service
Update
Development and 
Infrastructure
Jim Smith
Quarterly Report 19 May 2025 
11 June 2025 HSCP Bi-Annual
Update Report
Health & Social Care 
Partnership – 
Charlotte Craig 
Bi-Annual Report 19 May 2025 
11 June 2025 Secondary School
Reports - Oban High
School
Head Teacher
Peter Bain
Annual Report 19 May 2025 
11 June 2025 Secondary School
Reports - Tiree High
School
Head Teacher 
Peter Bain
Annual Report 19 May 2025 
11 June 2025 Secondary School
Reports - Tobermory
High School
Head Teacher
Shelly Carmichael
Annual Report 19 May 2025 
11 June 2025 Charitable Trusts and
Bequests 
Legal and
Regulatory Support
As required 19 May 2025 Cut off for applications
19 May 2025
11 June 2025 Supporting
Communities Fund
Applications
Rona Gold/Kirsty
McLuckie
Chief Executive
Annual Report 19 May 2025 
11 June 2025 Area Committee
Workplan
Melissa Stewart 
Legal and 
Regulatory Support
For updating 19 May 2025 
Page 114