Supply of Citrix Licences
Renfrewshire Council · 5 February 2026
Back to Finance, Resources and Customer Services Policy Board — 5 February 2026 and its agenda
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PUBLIC ___________________________________________________________________ To: Finance, Resources and Customer Services Policy Board On: 5 February 2026 ___________________________________________________________________ Report by: The Director of Finance and Resources ___________________________________________________________________ Heading: Contract Authorisation Report for the Supply of Citrix Licences (RC- CPU-25-171) ___________________________________________________________________ 1. Summary 1.1 The purpose of this report is to seek the approval of the Finance, Resources and Customer Services Policy Board to award the Call-Off Contract for the Supply of Citrix Licences (RC-CPU-25-171) to Phoenix Software Limited (co.no.02548628). 1.2 The procurement exercise was conducted in accordance with the Call- Off Contract requirements under Lot 3: Software of the Crown Commercial Services Framework Agreement reference RM6098 for Technology Products & Associated Services 2 (“the Framework”) and the Renfrewshire Council’s Standing Orders Relating to Contracts. 1.3 A Contract Strategy was approved both by the Strategic Category Manager and Head of Digital, Transformation & Customer Services on 2 December 2025. ___________________________________________________________________ 2. Recommendations 2.1 It is recommended that the Finance, Resources and Customer Service Policy Board authorises:
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PUBLIC 2.1.1 The Head of Corporate Governance to award the Call-Off Contract for the Supply of Citrix Licences following an e-auction under Lot 3 Software of the Crown Commercial Service Framework Agreement reference RM6098 for Technology and Associated Services 2 to Phoenix Software Limited (co.no. 02548628). 2.1.2 That the Call-Off Contract is for a period of 3 years and it is proposed that the Call-Off Contract Start Date will be 1 April 2026 to expire on 31 March 2029. However, the actual Call-Off Start Date and Call-Off Expiry Date will be confirmed in the Order Form. 2.1.3 The Call-Off Contract value of £211,459.25, excluding VAT, for the 3-year period. 2.1.4 In accordance with the Framework Agreement Core Terms an aggregated liability cap which will not exceed the greater of £1m or 150% of the Estimated Yearly Charges. _________________________________________________________ 3. Background 3.1 The Council has a requirement for the supply of 580 Citrix Universal Hybrid Multi Cloud Licenses. These licences provide remote access to Windows applications and data over any network, on any device and enables employees to access Linux virtual desktops side-by-side with Windows resources for a complete workspace experience. These licences also reduce the risk of data loss and prevents unwanted intrusions by delivering virtual applications and data as an on-demand service to users based on their location, device-specific features and security configurations. 3.2 A review of the procurement options identified that Lot 3 of the Crown Commercial Services (CCS) Framework Agreement reference RM6098 for Technology Products & Associated Services 2 (“the Framework”) could be utilised. The procurement exercise for this Call-Off Contract was conducted in accordance with the Framework’s Call-Off Award Procedure as an e-auction and in accordance with the procedures for use of third party Framework Agreements under the Renfrewshire Council Standing Orders Relating to Contracts.
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PUBLIC 3.3 In accordance with the Framework Guidance, an Expression of Interest (“EOI”) was issued to all 42 suppliers on Lot 3 of the Framework on 2 December 2025, providing the Council’s Statement of Requirements. Four EOIs were returned, confirming that Suppliers could meet requirements and intended to participate in the e-auction. The e-auction was run via the Public Contracts Scotland – Tender portal on the 11 December 2025 at 11am. In accordance with the EOI, all 42 suppliers on Lot 3 of the Framework were invited to participate in the e-auction to limit risk of suppliers missing out on the opportunity. Three suppliers participated: Phoenix Software Limited, Specialist Computer Centres Plc, and Getech Limited. 3.4 By the end of the e-auction, Phoenix Software Limited had submitted the lowest price. 3.5 It is recommended that the Call-Off Contract under Lot 3 of the Framework, is awarded to Phoenix Software Limited who submitted the lowest price. The Contract will be formed under the Framework Call- Off Award Procedure using the Order Form and relevant schedules. Phoenix Software Limited is the reseller of the licences being purchased. 3.6 The Call-Off Contract will be funded from the ICT Revenue budget. ___________________________________________________________________ Implications of the Report 1. Financial - The approved Call-Off Contract value is £211,459.25, excluding VAT, for the 3-year contract period. The cost of this Call-Off Contract will be met under the ICT Revenue budget. 2. HR & Organisational Development - None directly arising from this report. 3. Community/Council Planning – Place - working together to enhance wellbeing across communities - Creating a Renfrewshire where those who live, work, visit and invest are digitally capable and connected. 4. Legal - The procurement for this Call-Off Contract was carried out in accordance with the requirements of the Crown Commercial Service Framework Agreement reference RM6098 for Technology Products and Associated Services 2 - Lot 3 Software and the Renfrewshire Council Standing Orders Relating to Contracts.
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PUBLIC 5. Property/Assets – The licences purchased will be for use on Council and OneRen staff devices. 6. Information Technology – This Call-off Contract will provide the necessary licences for remote access to Windows applications. 7. Equality & Human Rights - None directly arising from this report. 8. Health & Safety - None directly arising from this report. 9. Procurement – The procurement exercise was conducted in accordance with the Call-Off Contract Award Procedure under the Crown Commercial Services (CCS) Framework Agreement reference RM6098 for Technology Products & Associated Services 2 - Lot 3: Software and Renfrewshire Council Standing Orders Relating to Contracts. 10. Risk - The insurance cover held by Phoenix Software Limited was assessed as part of their appointment on to the Framework and are reviewed annually by Crown Commercial Services. The aggregate liability cap in accordance with the Framework Agreement Core Terms and Framework Special Terms, which for this Call-Off Contract will not exceed the greater of £1 million or 150% of the Estimated Yearly Charges. 11. Privacy Impact - None directly arising from this report. 12. Climate Risk - None directly arising from this report. 13. Children’s Rights - None directly arising from this report. 14. Cosla Policy Position - None directly arising from this report. _________________________________________________________ List of Background Papers (a) None ___________________________________________________________________ Author: Rachel Davison, Digital Category Manager, rachel.davison@renfrewshire.gov.uk