Democracy Spraffa

Report on Keeping The Promise in Renfrewshire ECSPB

Renfrewshire Council · 13 March 2025
Back to Education and Children's Services Policy Board — 13 March 2025 and its agenda

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To: Education and Children’s Services Policy Board
On: 13 March 2025
___________________________________________________________________
Report by: Director of Children’s Services
___________________________________________________________________
Heading:  Report on Keeping The Promise in Renfrewshire
___________________________________________________________________
1. Summary
1.1. This report provides elected members with an update on Keeping The
Promise to Renfrewshire’s Infants, Children, Young People and Families.
1.2. This report outlines the first 5 years of Renfrewshire’s work to Keep The
Promise. The publication of this report coincides with the 5-year midpoint of
the 10-year programme to Keep The Promise by 2030.
1.3. The report recognises the key role Renfrewshire’s Promise Keeper Network
plays in Renfrewshire’s commitment to delivering The Promise and there is a
detailed and in-depth section within this report on the network.
1.4. The report has been produced in two formats: Report on Keeping The
Promise to Renfrewshire’s Infants, Children, Young People and Families and
Renfrewshire’s Pinky Promise. The Pinky Promise report is aimed at younger
readers.
1.5. Going forward this report will be updated on an annual basis and presented to
the Board for consideration by elected members.
___________________________________________________________________
2. Recommendations
2.1. The Education and Children’s Services Policy Board is asked to: 
a) note the contents of both Report(s) on Keeping The Promise in
Renfrewshire.
___________________________________________________________________

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3. Background
3.1. The Promise is a priority for Renfrewshire’s Children’s Services Partnership.
“As partners, we’re committed to working together to provide support to
children and families at the earliest possible stage, as part of our commitment
to The Promise.” Renfrewshire Children’s Services Partnership Plan 2023-26.
3.2. Delivering The Promise in Renfrewshire is part of a wider vision on improving
outcomes for infants, children and young people who are more likely to face
poorer outcomes because of experience of inequalities, trauma and adversity.
3.3. The Promise: Between 2017 and 2020, Scotland’s Independent Care Review
heard the experiences of over 5,500 people, who included: 
• Care Experienced infants, children, young people and adults
• members of the paid and unpaid workforce of Scotland’s ‘care system.” 
3.4. The Independent Care Review was a consultation into how Scotland’s “care
system” needed to change. In 2020, the conclusions of Scotland’s
Independent Care Review made a series of recommendations about how this
had to change. The Promise is that Scotland will implement these
recommendations in full by 2030 at the latest.
3.5. The full report contains information on activity connected to The Promise in
Renfrewshire and includes detail on the following: 
• Renfrewshire Promise Champs
• Renfrewshire Promise Keeper Network 
• Renfrewshire Language Policy
• Supporting the Workforce 
• Data, the Care Experienced Data Dashboard Development and The Promise
Progress Framework 
• Engagement with the Scottish Government, The Promise Scotland and
COSLA
• Whole Family Wellbeing Approach in Renfrewshire
• Renfrewshire’s Promise Partnership Funded Projects
• Renfrewshire’s Promise Programmes and Projects
• Keeping The Promise in Children's Hearings
• Community Learning and Development and The Promise 
___________________________________________________________________ 
Implications of this report 
1.  Financial 
None. 
2.  HR and Organisational Development 
None. 
3. Community/Council Planning

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Building strong, safe and
resilient communities 
-  Providing families and children with
support to remain together will
ensure our communities are
supportive places for children to
grow up in. 
Tackling inequality, ensuring
opportunities for all 
-  Providing families and children with
the help they need at the earliest
point possible will ensure our
communities are inclusive for all. 
Working together to improve
outcomes 
-  Providing excellent quality care is
central to ensuring that the most
vulnerable children and families in
Renfrewshire are provided with an
opportunity to achieve their potential 
4.  Legal 
Corporate Parenting Duties: Renfrewshire Council along with many other
public bodies and Organisations in Scotland are Corporate Parents under
Part 9 of the Children and Young People (Scotland) Act 2014. 
5.  Property/Assets 
None. 
6.  Information Technology 
None. 
7.  Equality and Human Rights 
The Recommendations contained within this report have been assessed in 
relation to their impact on equalities and human rights. No negative impacts 
on equality groups or potential for infringement of individuals’ human rights 
have been identified arising from the recommendations contained in the 
report as the report is for noting only. 
8. Health and Safety
None. 
9. Procurement 
None. 
10. Risk 
None. 
11. Privacy Impact
None. 
12.  Climate Risk
None.

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13. Children’s Rights
The report promotes the following rights of the child under the UNCRC: Article
2 (no discrimination); Article 3 (best interests of child); Article 4 (making rights
real); Article 9 (keeping families together); Article 21 (children who are
adopted); Article 22 (refugee children) and Article 25 (review of a child’s
placement). 
14. COSLA Policy Position 
COSLA Leaders have stated their commitment to The Promise and its
ambition to ensure that Scotland’s children grow up ‘loved, safe and
respected.’ COSLA published ‘’Delivering The Promise in Local Government,’
a research project with the Improvement Service, in April 2023. COSLA and
SOLACE established The Promise Local Government Programme Board in
August 2022.  The Board is chaired by SOLACE and comprises membership
across a range of local government professional associations.  The Board
was established to monitor and drive the delivery and implementation of the
actions required of local government to Keep The Promise. 
List of Background Papers 
The foregoing background papers will be retained within children’s services for
inspection by the public for the prescribed period of four years from the date of the
meeting.  The contact officer within the service is Maurice Gilligan, Promise Manager
(Social Work Manager Operations Promise Lead), Children’s Services,
maurice.gilligan@renfrewshire.gov.uk 
___________________________________________________________________
Children’s Services 
Author:  Maurice Gilligan, Promise Manager (Social Work Manager Operations Promise Lead),
Children’s Services, maurice.gilligan@renfrewshire.gov.uk

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Renfrewshire’s Promise
Keeping The Promise
in Renfrewshire
Report on Keeping The Promise to Renfrewshire’s
Infants, Children, Young People and Families.
February 2025

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Renfrewshire’s Promise
Contents
The Promise in Renfrewshire
Renfrewshire Promise Champs
Renfrewshire’s Promise Keeper Network
Promise Keeper Conference 2024
Renfrewshire Language Policy
Supporting the Workforce
Data, the Care Experienced Data Dashboard Development and
The Promise Progress Framework
The Scottish Government, The Promise Scotland and COSLA
Whole Family Wellbeing Approach in Renfrewshire
Renfrewshire’s Promise Partnership Funded Projects
Renfrewshire’s Promise Programmes and Projects
Keeping The Promise in Children’s Hearings
Community Learning and Development and The Promise
Promise Team Contact Information and Biographies
Appendix 1 — Renfrewshire’s Promise Strategic Oversight Group
Appendix 2   What is The Promise?
Glossary
1
3
5
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17
19
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26
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34
36

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Renfrewshire’s Promise
The Promise in Renfrewshire
This report highlights the first 5 years of
Renfrewshire’s Approach to Keep The
Promise and recognises the key part played
by Renfrewshire’s Promise Keeper Network.

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1Renfrewshire’s Promise
The Promise in Renfrewshire
The Promise is a priority for Renfrewshire’s
Children’s Services Partnership.
“As partners, we’re committed
to working together to provide
support to children and families
at the earliest possible stage, 
as part of our commitment to
The Promise.”
Renfrewshire Children’s Services Partnership
Plan 2023–26.
Governance and Oversight
Renfrewshire Promise delivery is overseen by
Renfrewshire’s Promise Strategic Oversight Group
and this group reports to Renfrewshire’s Children’s
Services Partnership.
Renfrewshire Children’s Services Partnership
Renfrewshire’s Promise Strategic
Oversight Group
Aligned workstreams:
Whole Family Wellbeing Approach
Supporting the Workforce
Renfrewshire Children’s Hearings
Improvement Partnership
(previously known as Keeping the Promise in
Renfrewshire’s Children’s Hearings)
Delivering The Promise in Renfrewshire is part of
a wider partner vision on improving outcomes
for infants, children and young people who are
more likely to face poorer outcomes because of
experience of inequalities, trauma and adversity.
Currently, three workstreams provide updates
and are aligned to the Strategic Oversight Group
and they are: Whole Family Wellbeing Steering
Group; Supporting the Workforce and Renfrewshire
Children’s Hearings Improvement Partnership
(previously known as Keeping the Promise in
Renfrewshire’s Children’s Hearings). The groups are
all chaired by senior managers from
across the partnership.
Renfrewshire Promise delivery mapping and
planning tool is informing delivery of The Promise.
This mapping tool was developed in conjunction
with Promise Scotland Delivery Partners. The
Promise Manager has been sharing this mapping and
planning tool approach with Local Authorities from
across Scotland.

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2Renfrewshire’s Promise
The Promise in Renfrewshire (continued)
Key Strategic Drivers
The work and activity around The Promise is at a key
stage in the 10-year programme. The Promise Plan
24–30 was published in June 2024, and this followed
the publication of the Scottish Government’s
Promise Implementation Plan in Spring 2024.
The publication of The Promise Plan 24–30 has
provided an opportunity to recognise and to draw
on progress to date and set the next steps in the
direction of travel to Keep The Promise. The plan sets
out ambitions into a delivery focused route for action
and carry the voice of all in order to make this a reality.
The Scottish Government’s update to Keeping the
Promise Implementation Plan provided a full review
of progress on the actions and the commitments
that Scottish Government and other agencies have
taken and commented on the next stages of the
work that is required.
In Renfrewshire upon publication of both these plans
there was initial mapping and planning around the
implementation of the plans and what it means in
relation to our planning, priorities and governance
arrangements. A further review of governance
arrangements has taken place to ensure the existing
structures are fit for purpose. As a result of this
review there has been streamlining of the number of
workstreams currently reporting in the oversight group.
We are working with parents, carers, children and
young people about what Plan 24–30 means for them.
The Promise approach in Renfrewshire is clearly
aligned with significant other policy areas and part
of a wider ambition that Renfrewshire’s children
and young people are happy, healthy, safe and
thriving. The Promise aligned policy areas include
United Nations Convention on the Rights of the Child
(UNCRC), Getting It Right For Every Child (GIRFEC),
National Trauma Transformation Programme and
wider equalities strategies and legislation.
The Promise Manager has delivered presentations
to Renfrewshire Community Planning Partnership
Executive Group and Renfrewshire Forum For
Empowering Communities, which are both part
of Renfrewshire’s Community Planning structure.
Community Planning Partnerships have a statutory
responsibility to improve outcomes and reduce
inequalities in their area, so successful delivery of
The Promise supports the objectives of Renfrewshire
Community Planning Partnership.
Through these groups, The Promise Manager has raised
awareness of the objectives of The Promise among
Chief Officers of statutory agencies and significant third
sector organisations in Renfrewshire. As a result, these
organisations have considered how they can best
support The Promise in their organisations.
The Promise Manager has been liaising with Policy
Managers and appropriate policy leads in services
within the Council and the HSCP around how The
Promise relates to and impacts those services. This
has included work around the development of the
service’s Service Improvement Plans, Strategic Plan,
Mid-Year Monitoring reports and this also includes
meeting with service’s corporate management teams.
Loving and Nurturing
We make every effort as professionals to adopt
a loving, nurturing approach that encourages a
culture where our service users are empowered
to ask us about any aspect of our services. Central
to our approach to The Promise and our wider
policy development work is actively listening to our
children, young people and families.

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3Renfrewshire’s Promise
Renfrewshire Promise Champs
In 2021, Renfrewshire Council Youth Services were
appointed as the lead service for developing the
Youth Voice for Care Experienced young people
across Renfrewshire. As part of Youth Service’s
strategic working towards youth empowerment and
participation, this includes locality-based youth
voice forums and reflects the interests/needs of the
most marginalised young people in our communities.
Using a UNCRC rights-based approach and in working
towards the National Youth Work Outcomes, Youth
Services have a proven track record of supporting
young people, developing their skills and confidence
to be able to use youth voice opportunities to speak
out, campaign, and affect change and shape services
that can better meet their needs.
What Happened?
The Promise Champions programme started with
mixed attendance of the previous Champions Board
members and newly recruited Youth Services Care
Experienced members. The Promise Champs group
since continues to change in membership with young
people moving on to positive destinations and new
members being recruited through youth consultation.
At the Champs first sessions they met with the
Promise Ambassador, Sam Macrae who supported
the Champs to grow their understanding of The
Promise, look at the policies that have changed
positively within care and to explore where initial
changes could be made. The Champs were
supported by Youth Services, discussed youth-based
issues and ways in which they as young people
could make positive changes, that would benefit
themselves and other Care Experienced young
people living within Renfrewshire.
The Promise Champs were invited along to
leadership training sessions and participated in the
Youth Voice Residentials to learn new skills, engage
in team building activities and meet other like-
minded young people to widen their networks.
Youth Services has and continues to outreach
to schools, social work area teams and to youth
organisations that support Care Experienced young
people to increase participation and signpost
Care Experienced young people to groups and
opportunities available to them.
The Renfrewshire Young Scot portal is also regularly
updated with new campaign pages to signpost
young people and staff/carers to a point that had
information on what the Promise is, and activities
that might support Care Experienced young people.

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4Renfrewshire’s Promise
what they would like to take part in. From this five
activities were chosen to organise and facilitate
during the summer, as part of the Promise Champ
Summer Club.
Promise Champs then researched and explored a
variety of experiences and trips based within the
west of Scotland suitable for young people aged
11–18. This included bowling, roller disco, film club to
offer out to Care Experienced young people to take
part in during the summer break. These trips offered
places to 32 participants.
Youth Leadership Training — Promise Champs were
invited to take part in leadership training where they
could contribute and support the co-design of the
Youth Voice Summer roadshow.
Summer Youth Voice Roadshow — Promise
Champs volunteered to design the fayre games for
the Summer Youth Voice roadshow. They helped
host the games across nine community venues
engaged with 290 participants.
Youth Voice Residential — Promise Champs were
invited to take part in the October Youth Voice
residential at Lapwing Lodge where they took part
in team building and creative youth voice activities.
They helped to design banners for the Reclaim the
Night March.
Summary of the Promise Champs
Achievements
Promise Present Drive 2023 — Promise Champs
planned and organised present drive. The present
drive launched in November 18th ran until the 16th
of December. Over this time the champs received 195
parcels and wrapped these into bundles to create
128 presents. All of which were delivered to Care
Experienced young people across Renfrewshire,
supported by Youth Services, social workers and
partner organisations that work to support care
experienced young people.
Festive Lunch Event — The Promise Champs
organised a festive lunch event that Care
Experienced young people and their carers/workers
could come along to chat, eat and get involved
in the YO Producer’s youth event afterwards. This
was held within Coats Paisley on Sunday the 18th
of November. 30 people attended this lunch. Care
Experienced young people received a present from
the present drive and an invitation to join in on the
youth event.
Promise Champs Summer Club Activities — The
Promise Champs consulted with other Care
Experienced young people within the Art Boss
programme and Promise Arts projects to find out
Renfrewshire Promise Champs (continued)
Promise Present Drive 2024 — Youth Services
connected with Promise Keepers to nominate
Care Experienced young people to receive a gift.
23 Promise Keepers nominated, 162 young people.
Though the generosity of Promise Keepers and
Renfrewshire community members the Promise
Present drive received 185 parcels which successfully
allowed for all nominated Care Experienced young
people to receive a Christmas gift.
Renfrewshire Promise Champs 
Next Steps:
• To continue to stay connected with the
Promise Keeper network to create positive
working relationships across Renfrewshire to
promote the work of the Promise Champs and
grow the group’s membership.
• To continue to consult with Care Experienced
young people to find out what the issues are
within care, their daily lives as young people
and find out where are their needs are not
being met and what they would like support
with to thrive and achieve.

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5Renfrewshire’s Promise
Renfrewshire’s Promise Keeper Network
Renfrewshire’s Promise Keeper Network is a
community of local champions for The Promise who
promote, advocate and improve outcomes for the
Care Experienced community. There are currently 330
Promise Keepers, and this number is growing across
Renfrewshire. They ensure The Promise remains at
the forefront of service design and delivery.
The Promise Keeper network is diverse in terms of
seniority and services represented. For example,
Social Work, Education, the wider council, the HSCP,
Elected Representatives, Community Planning
Partners and the third sector.
Promise Keepers benefit from feeling that they are
part of a wider community, committed to enacting
positive change for the Care Experienced community,
creating cultural and system change.
Promise Keepers cascade their learning and
development with their colleagues and service users
to understand The Promise. Promise Keepers are
highly visible, and empowered to act in areas where
they can enact changes.
A key component of the network is the exchange of
ideas, learning and approaches across a range of
mediums to ensure that we are learning from each
other. The network is very cost effective and efficient
within existing core budget with the minimum of
running costs. The network informs the council and
partners around future plans and strategic direction.
Keeping the promise
“We’re all proud to be Promise Keepers at Glenburn Early 
Learning and Childcare Centre. The training has really   
improved our awareness of the needs of care experienced 
families and enhanced our understanding of children’s 
rights. These insights now inform the activities 
	
and	practical	support	we	offer	every	day.”
Annmarie Mullen, early learning childcare officer
Learn more about The Promise and our Promise Keeper network
Complete our training course on iLearn.
For more info contact thepromise@renfrewshire.gov.uk

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6Renfrewshire’s Promise
Promise Keepers enact small, incremental changes
to their service, such as sharing their knowledge
and understanding with colleagues, ensuring The
Promise is on the agenda at team meetings, and
promoting the use of positive and non-stigmatising
language use as outlined in our Renfrewshire
Language Policy.
Planning and Delivery
The Promise Keeper Network was created to
promote the responsibility that all of our services
have to Keep The Promise and be sensitive to the
needs of the Care Experienced community. A Care
Experienced person will have experience of frontline
Social Work services, and may also access our library
service, housing or business support. It is essential
that staff across the organisation are aware of their
needs, and ensure they are able to support them as
much as possible.
The Promise Keeper Network challenges the belief
that responsibility to Keep The Promise lies solely
with frontline Children’s Services colleagues only.
We have energised staff from across the council,
partnership and wider local authority to recognise
and reinforce the commitment that they have to
Care Experienced people.
Renfrewshire’s Promise Keeper Network (continued)
Our Care Experienced community have told us
that they want genuine and authentic people to
champion The Promise, and the dedication and
commitment our Promise Keepers show further
emphasises this.
We actively encourage, and they themselves are
keen to share, examples of good practice across
the network, as well as current opportunities that
they may have available for Care Experienced young
people e.g., youth clubs, outdoor activities etc. This
ensures there are opportunities for partnership
working both within and across services. For
example, a colleague from health may share an
example of good practice which could be adjusted
and implemented in education.
“This approach encourages everyone to 
think how they can support Care
Experienced children in their practice. 
Keep up the great work.”
Promise Keepers wear dedicated badges to ensure
that they are visible within their teams, to further
promote messaging around The Promise and
emphasise that their service is a supportive and
safe space for Care Experienced people. The badge
itself is a symbol and it is voluntary for The Promise
Keeper to wear. The Promise Keeper Network
developed the badges in response to an ask from
Promise Keepers who wished to be identifiable. The
actions and the conduct of the Promise Keeper is
what is key.

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7Renfrewshire’s Promise
Renfrewshire’s Promise Keeper Network (continued)
We have a staged application
process for someone to
become a Promise Keeper. Our
Care Experienced Community
told us that they want genuine,
authentic commitment from
those who are championing
their needs. Anyone can apply
to become a Promise Keeper,
and regardless of seniority or
position, each member of staff
will go through this process.
There are three stages to becoming a Promise Keeper:
1. The first stage is to fill out a short application
form. There are two boxes, the first asks why you
would like to become a Promise Keeper, and the
second asks what opportunities you see for The
Promise within your service. This application is
then signed by the applicant’s line manager and
submitted to the Promise Ambassador
2. The second stage is an informal interview. The
Training and Development Manager and Promise
Ambassador carry out informal interviews to
gauge enthusiasm and commitment from the
applicant. The conversation is very informal, and
the applicant is asked about how they feel The
Promise is going in their service. The interview
lasts 15 minutes and is hosted online.
3. The third stage is Promise Keepers will undergo
training to fulfil their role. Our training is multi-
disciplinary to ensure sharing of experiences
and ideas within the sessions. Partnership
working and networking is at the heart of The
Promise Keeper network, and we start this from
the offset in the training. The training covers an
overview of Care Experience, The Promise and
the Promise Keeper role. Throughout the training,
we encourage staff to bring their whole selves
and personal identities, drawing parallels to the
strength of feeling they may have for the infants,
children and young people in their personal lives,
to the strength of feeling we should possess for
the Care Experienced community. We reinforce
throughout the training that staff do not come
along as empty vessels and will have unique
knowledge and experience of The Promise which
they will build on. They are experts in their own
roles and services and will therefore be experts
around how the services can improve their offer
to the Care Experienced community.

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8Renfrewshire’s Promise
Renfrewshire’s Promise Keeper Network (continued)
We promote a range of post-training support. The
Promise Ambassador is accessible and available to
provide support and guidance to Promise Keepers
at any stage of their roles. This can involve sense
checking work, which is being implemented, or
co-presenting at team meetings with Promise
Keepers who may be nervous or apprehensive
around giving presentations to large audiences for
the first time.
We host quarterly catch-up sessions. These are
one-hour long sessions, with an online session, and
an in-person session available. This is to mirror the
diverse needs of our network whereby for example,
our education Promise Keepers may not be able to
physically leave school to attend. These sessions
allow us to provide central and national updates,
as well as celebrate good practice and recent
achievements. The networking element of this
allows Promise Keepers to make wider connections
in a supportive environment.
At each of the catch-up sessions, we emphasise that
we are always open to feedback and suggestions, or
if Promise Keepers require any particular resources
of support. An example of this is during one of our
sessions, a Promise Keepers noted it would be
beneficial to know who all the Promise Keepers are.
We listened to this feedback and developed a Promise
Keeper Directory and sought consent from all Promise
Keepers to share their name, job title and email address
within this list. This list is shared on the communal
Teams channel and is circulated every six months via
email to ensure all agencies are able to view this.
This works both ways, as we often call on our
Promise Keepers to get involved in ongoing work
around The Promise delivery in Renfrewshire.
Promise Keepers, and the young people they
work with were central to the development of the
Renfrewshire Language Policy to ensure that this
directly listened to the views and experiences of
Care Experienced young people and staff.
Promise Keepers are not only experts in their
professional roles, but they are also encouraged to
bring their “whole selves” to the role, as emphasised
in The Promise. Many of our Promise Keepers have
direct or indirect lived experiences of care.
“Promise Keepers play a crucial role into
getting The Promise, and the values behind
The Promise, implemented in practice.
Promise Keepers can help “snowball” the
implementation of The Promise in a way
that works across different services and a
variety of roles.”
We are keen to continue to learn from our Promise
Keeper network. Glenburn Pre-5 Centre have
successfully trained all of their staff members as
Promise Keepers. To build on this further, they were
keen to open this opportunity to staff and carers
within the nursery. We were able to create a bespoke
interactive session covering Care Experience and
The Promise which was very well received.

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9Renfrewshire’s Promise
Renfrewshire’s Promise Keeper Network (continued)
Innovation and Leading Practice
There are a number of ways that the network
is innovative and continually a conduit for
Promise Keepers to be actively involved in future
development within the network and most
importantly in their own services delivering and
Keeping The Promise.
It is a very different approach from what has gone
before in relation to Champions, Ambassadors
etc. The recruitment of Promise Keepers is via a
prescribed recruitment process with the requirement
of an application and following this an interview.
This is innovative as this would not be considered
standard practice to make staff and/or partners
follow a number of steps for a voluntary role such
as this. This is driven by an underlining commitment
made to our Care Experienced community.
The approach on how we promote the network
across the sector is innovative by being planful,
methodical and true to our values. While it is explicit
that each service have a minimum of one Promise
Keeper it lies within the individual council/partner
service around the number and how they wish to
grow the network, we do not set a target. Once
a Promise Keeper is in place, the Promise Keeper
encourage staff in their teams and who they work
closely with to join the network.
The momentum around the Promise Keeper work
has never dwindled, which has been a core part of
the project design. We host regular sessions for our
Promise Keepers ranging from external inputs such
as Promise Scotland, to inputs from local services.
We routinely see a turnout of around 25% per session.
Promise Keepers are actively engaged in the
continued development of the project. A recent
example is being approached by Barnardo’s to
host two sessions for our Promise Keepers about
children’s rights, given the success of our other inputs.
The Promise Keeper network has strong governance,
leadership and operational delivery processes.
There are three key roles in the organisational and
operational delivery of the network, The Promise
Ambassador, Training & Development Manager and
The Promise Manager. All three are fully committed
Promise Keepers who are key to the ongoing success
and sustainability of the project. This ensures there is a
clear strategy for the Promise Keeper Network growth,
ongoing planning and sustainability of the network.
There is considerable senior leadership buy in
and support for this project and this includes the
Chief Executive Officers of Renfrewshire Council,
Renfrewshire’s HSCP and OneRen. There is strong
support from the Council’s Management Team and
Senior Leadership at Childrens Services. This can
be evidenced by some services including a specific
action in their Service Improvement Plans around
growing the number of Promise Keepers in their
service and the role of Promise Keepers has been
built into ongoing related Promise Projects.
This means that there is clear planning for services
to increase their engagement within the Promise
Keeper Network. We have high ambitions of
representation from every team in the local
authority. It is quite significant and beneficial to the
future of the network that a high number of senior
staff across the local authority are Promise Keepers.
The Promise Keeper Network is continually evolving
and there is an ongoing review and evaluation of
the activity taking place and this has also led to
innovation being shared across the network as well
as having an effect on increasing the number of
Promise Keepers.

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10Renfrewshire’s Promise
Renfrewshire’s Promise Keeper Network (continued)
There is a scrutiny aspect to the activity of the
network. The Promise Ambassador reports to
Renfrewshire’s Promise Strategic Oversight Group
where this group can challenge and query various
aspects of the activity and direction of the Promise
Keeper Network.
During 2024/25 there was an engagement plan
to grow the network within Renfrewshire’s Third
Sector partners and this work is being carried out
in partnership with Engage Renfrewshire and this
connection will lead to increased ongoing membership.
We work closely with our appropriate
communications colleagues across the council,
Renfrewshire HSCP, COSLA, Promise Scotland to
continually promote and raise awareness of the
Promise Keeper Network.
In addition, we have also supported other local
authority areas to get their own network of the ground.
Results & Impacts
The design and launch of the Promise Keeper
network sought to increase visibility and awareness
of The Promise across the local authority. We
envision everywhere from Social Work frontline
services to our libraries and museums understanding
what The Promise means to them. They do not
necessarily need to know every in-depth aspect
about the changes happening, and it is essential
they understand what their role is within this, and
that this is being cascaded to their colleagues and
service users.
This is beneficial when contributing to reports and
updates across the service and partnership as we
have an excellent level of involvement in this work.
We are always looking to celebrate the progress
of our Promise Keepers, no matter how small the
impact is, and we recognise the importance of this.
We have a newsletter and regular catch-up sessions
where Promise Keepers can share this work and
encourage others to replicate in other services.
We have seen innovative and impactful projects
being launched in response to the work of Promise
Keepers with direct benefit to the Care Experienced
community. The Promise Ambassador is accessible to
all Promise Keepers and receives regular queries and
updates from Promise Keepers to sense check work,
ask questions and enquire about support available.
In our educational establishments specifically, we
can recognise the impact of a Promise Keeper by
looking at School Improvement Plans. Schools with
Promise Keepers have increased mention of The
Promise and Care Experience built into their School
Improvement Plans, with clear mention around how
the role will inform work within the school. We also
see this within Service Improvement Plans, such as
that of our Health and Social Care Partnership.
“The roll out of The Promise Keeper training 
is going very well in my view.”
We can also recognise the success of the network
when we have new services approaching with
interest in finding out about the network and joining,
which means positive anecdotal feedback has been
shared with them by a colleague.
We are able to recognise success as we see the
uptake of Promise Keepers increase in diversity
across services who had previously not had
representation. We can then build positive working
relationships with the Promise Keeper in that service
and gain a good understanding of the progress being
made, providing support and guidance as required.

Page 18

11Renfrewshire’s Promise
Within the management, operation and delivery of
the Promise Keeper Network there is a strong culture
of improvement and learning. We recognise that to
ensure the network is making a real difference to
our Care Experience community that we have an
ongoing commitment and process to measuring
impact and success.
We are also very mindful of the existing environment
our Promise Keepers will have within their own services
as we work collectively to support our service users
during the cost-of-living pressures while recognising
challenges around funding and recruitment.
One of the core principles of the Promise Keeper
Network is that it is a learning network, as a Promise
Keeper and as a network, we are constantly learning
from each other.
As noted earlier we have carried out a number of
formal evaluations and developing case studies,
additionally we have encouraged our Promise
Keepers within their own services to do the same.
All the training sessions including materials are
evaluated, and feedback is regularly requested from
Promise Keepers who have undertook the training
and the feedback is acted upon, and resources
amended accordingly.
The Promise Team have worked with Improvement
Scotland and COSLA around the development of
a story of change case study in Renfrewshire and
The Promise Keeper Network is seen an enabler in
delivering The Promise across Renfrewshire.
We make considerable use of Promise related data
and intelligence, for example Children’s Services data,
and this can be broken down by Care Experienced
Pupils and this allows us to track and monitor progress
in relation to Promise Keepers working in Education.
Senior Leaders in the Council’s Management Team,
the Director of Education, Heads of Education and
Senior Social Work Leaders are kept aware of the
number of Promise Keepers, areas for growth, key
trends, and are supportive of the future planned
direction of the network.
The impact and success of The Promise Keeper
Network is reported to the Childrens Service
Partnership Group and the Promise Strategic
Oversight Group.
At all stages our partners, colleagues and communities
are part of measuring success as outlined. As we
mentioned earlier, we correlate data, insights and
feedback from our Care Experienced community.
Renfrewshire’s Promise Keeper Network is informed
by our Care Experienced community, they are at the
very heart of what we do.
Renfrewshire’s Promise 
Keeper Network Next Steps:
• Continue to raise awareness and grow
the network.
• Celebrate success and share case studies.
• Support our current Promise Keepers.
Renfrewshire’s Promise Keeper Network (continued)

Page 19

12Renfrewshire’s Promise
Promise Keeper Conference 2024
On the 5th of December 2024, we hosted our second
annual Promise Keeper event. This event brings
together Promise Keepers in one room for a half-day
event, to hear about examples of work and good
practice across Renfrewshire around The Promise.
We had an attendance of around 100 people.
The event was split into two sections. The first
half of the day brought together three keynote
speakers, including Fiona Williams from Educational
Psychology, Joanne Byrne from NHSGGC and Adrian
McKechnie and Richard McPike from Blue Triangle.
Building on the evaluation from last year’s conference,
attendees noted that they wanted more emphasis on
networking and more chances to meet and speak to
different people. We designed a Professional Speed
Dating Exercise which allowed for groups of staff to
spend ten minutes at a time with an organisation
to hear about their work around The Promise and
supporting the Care Experienced Community.
These services included:
Engage Youth Services
Whole Family Wellbeing
OneRen
Health for All
Skills Development Scotland and Invest
Barnardo’s
Glenburn ELCC Home Start
|
|
|
| |
The evaluation reflected very positively on the
Professional Speed Dating exercises, with attendees
reflecting that this was a fantastic way to meet lots
of people in a short space of time and hear about
the inspirational work taking place across the
organisations. Attendees also reflected that it was
a different approach to other conferences, so it felt
new and engaging.
“I really enjoyed this, and it was an excellent
use of time to make sure we heard as much
as we could. Worked well.”
“It was very useful to be able to hear direct
from the services. Having each table timed
allowed for a smooth and quick transition
and information session from each.”
“I thought this was a fantastic way of getting
people a lot of information in a short time
frame. I think more activities like this should
be done. It keeps people interest.”
“Great exercise and would hope that it is
a feature at the next conference. Really
beneficial and engaging.”
“The input was excellent. It allowed for very
good and thought-provoking discussion at
the tabletop discussion time. Very beneficial
in relation to thinking about our own practice.”
“Fantastic event. It was really well-organised 
and engaging. I really enjoyed the
presentations — good mix of speakers 
and discussion. Venue was great. 
Food was great. Good opportunities for 
inter-agency networking.”
“Good and balanced mix of both discussing
and hearing from the guest speakers.”
Renfrewshire’s Promise Keeper
Conference Next Steps:
• Reflect on evaluation and learning.
• Plan for Conference 2025.

Page 20

13Renfrewshire’s Promise
Renfrewshire Language Policy
The Renfrewshire Language Policy was launched in
April 2022 and was created through consultation
with Care Experienced young people and staff from
the Promise Keeper network around words they felt
were negative or stigmatising.
The Language Policy is a set of guidelines for how
we speak about, describe Care Experience, and
Care Experienced children and young people. This
language will continue to evolve, and services
and organisations are encouraged to review their
language. The policy is helping us to move away
from overly professionalised words and phrases to
adopt person-centred language, which challenges
existing stigma.
Staff across all services at Renfrewshire Council
as well as council partners, have been asked to
consider the impact of our language when engaging
with children, young people and their families and
modify it where possible.
For many of us, acronyms such as LAC/LAAC had
been embedded in our everyday language and
practices for several years. However, for a child or
young person, they may hear this and think they are
“lacking” in something. We recognise that “Looked
After” is a statutory, legal term, and are encouraging
staff to use the term in full “Looked After Child” or
“Looked After and Accommodated Child.”
We must continue challenging the language used to
tackle the stigma associated with Care Experience.
It is also important to rethink how we describe the
behaviour of our Care Experienced children and
young people, moving away from terminology such
as “challenging” and towards “distressed behaviour.”
This ensures we take a trauma-informed approach
and recognise that all behaviour is communication.
Staff across all the council are encouraged to
familiarise themselves with the policy and work to
find ways to embed this in their roles. Renfrewshire
Council staff are being supported in the roll out of
the policy by the Promise Ambassador.
Renfrewshire Language Policy 
Next Steps:
• In 2025/26 we will review the language policy
in consultation with the Care Experienced
community and produce an updated policy.
Considerable work and effort has taken place to share
the Language Policy across Renfrewshire’s Children’s
Services Partnership. The Promise Ambassador has
offered staff who would like to learn more about the
Language Policy or arrange a session to discuss it with
their team to contact the Promise Ambassador.
We have also been working with our communications
team at Renfrewshire Council to raise awareness of
the policy across the Council and beyond. We are
also using the opportunity to raise the importance of
language with our partners across Renfrewshire.

Page 21

14Renfrewshire’s Promise
Supporting the Workforce
We have a working group in place for Supporting
the Workforce which is co-chaired by Felix Haggerty
(Training and Development Manager) and Sam Macrae
(Promise Ambassador). This group is attended by a
range of staff from across the partnership and third
sector. The group have actioned the below key items
around the theme of Supporting the Workforce and
improving employment opportunities for the Care
Experienced community.
The Promise Human Library
Across our Promise Keeper Network, we have
a wealth and diversity of professional career
experience, and we are keen to ensure that our Care
Experienced community can benefit from this. We
are in the process of creating a “Promise Human
Library” where we “match” young people with
Promise Keepers who work in a career field that they
might be interested in. The Promise Keeper would
be able to decide in terms of capacity how they can
support the young person, this may be a phone call,
an email exchange or an office visit.
This project aims to address the lack of social
capital that many Care Experienced young people
face when accessing informal information and
experiences about job opportunities, while
complimenting the existing support on offer from our
employability services.
At the end of 2024, we started to ask for Promise
Keepers to sign up to the Human Library and are
working to continue to recruit. Once we have a
sufficient number of Promise Keepers signed up, we
will offer this to the Care Experienced community to
access, who will be able to sign up.
The Promise Human Library 
Next Steps:
• Continue to recruit staff to the Human Library,
with the aim to launch this project for Care
Experienced young people to access in 2025.

Page 22

15Renfrewshire’s Promise
Supporting the Workforce (continued)
Development of a Care Experienced 
Staff Network
In 2025, we will be launching a Care Experienced
network for staff, similar to existing networks for
LGBT+ staff or staff with caring responsibilities. We
envision that staff would meet quarterly and we
are keen to ensure the sessions remain stigma and
judgement-free, as well as a safe space for staff to
meet other people with experiences similar to theirs.
One of the network aims is to share the living experience
of Care Experienced staff to inform improvements
around how we can better support Care Experienced
colleagues in the Council. Most importantly, the
network will provide a space for individuals seeking
peer support and a safe space to create and
experience a sense of community and belonging.
Within this, there is also scope for informal
mentoring to occur between senior and junior staff,
as well as providing Care Experienced staff with
learning and development opportunities which they
can use in their roles.
This network will be for people with both direct and
indirect Care Experience to ensure a breadth of
experiences. We will continue to be mindful of the
balance between these two groups and ensure that
both are given appropriate space to share their views.
Those with indirect experience will act as allies within
the group, given their proximity to the issues that
affect Care Experienced people. Staff will at no point
be asked questions about the nature of their Care
Experience, but rather will be asked if they identify
with being Care Experienced (direct or indirect) to
ensure we are capturing the correct audience and
protecting those within the group.
We carried out extensive research into how Care
Experienced staff networks can work in other
organisations. During this stage we met with NHS
Lothian, the UK Civil Service, Police Scotland and
Sports Scotland and have been able to take this
learning into designing the Renfrewshire network.
We are aiming to pilot the network over the coming
months and will work closely with the Marketing
and Communications, Human Resources (HR) and
Organisational Development colleagues during
this process.
During the first meeting, we will be working on a
group agreement to ensure that all members agree
and understand what the group will entail. This
will cover the privacy element to ensure that all
members agree to confidentiality around what is
discussed and who attends.
We will also discuss if there is anything the group
would like to take forward as a starting point or
any information they would benefit from, e.g. trade
unions, adviceworks, etc.
Development of a Care Experienced
Staff Network Next Steps:
• Continue to work closely with colleagues in
Marketing and Communications and HR. We
aim to launch this network for staff in 2025 for a
pilot over a six-month period before evaluating.

Page 23

16Renfrewshire’s Promise
Guaranteed Interviews for Care
Experienced People who meet Minimum
Job Requirements
We have been working closely with HR colleagues
to ensure that Care Experienced people are able to
receive support when applying for council roles. We
are working on introducing guaranteed interviews for
Care Experienced people who meet the minimum
requirements for job roles in the council.
This project aims to level the playing field and address
some of the barriers that many Care Experienced
people may experience when gaining experience
and qualifications. This will be clearly displayed on
all application forms for roles, with an explanation
of Care Experience. Care Experienced people would
be able to self-identify on this form if they choose to,
however there is no requirement to do so.
We are also working closely with HR around this
project to ensure that hiring managers are able to
provide a good package of feedback if the person
is unsuccessful to ensure they are able to bring that
feedback to their next interview.
Guaranteed Interviews for Care
Experienced People who meet Minimum
Job Requirements Next Steps:
• Continue to liaise with HR and CMT colleagues
to launch this work.
• We will be working closely with hiring
managers around the time of the launch to
ensure they are educated about this and
understand the significance.
iLearn Module for all Staff
An iLearn module has been developed to ensure
that all staff can access basic information about
The Promise and can be signposted to further
information and how they can get involved
locally. The module covers the journey from
the Independent Care Review to The Promise,
highlighting key issues and why this work was
needed. It also covers examples of local practice
such as the Promise Keeper Network and
Renfrewshire Language Policy.
The module is accessible to all staff on the e-learning
platform and can be requested by external
organisations who can receive a bespoke link.
iLearn Module for all Staff Next Steps:
• Continue to promote the ilearn module across
the council and partners.
Supporting the Workforce (continued)

Page 24

17Renfrewshire’s Promise
Data, the Care Experienced Data Dashboard Development and
The Promise Progress Framework
Promise Team Data: Care Experienced Data 
Dashboard Development
Renfrewshire Council’s Childrens Services Data and
Evaluation Officer along with the Promise Manager
have been working on the development of the Care
Experienced Data Dashboard. This dashboard brings
together data in the one place, as a convenient tool
which draws together lots of the data that is hosted
on the School Education Data platform.
The aim is for Care Experienced Data in one place
that would evolve over time and include data on
attendance, exclusions, attainment, key figures,
wellbeing etc.
The dashboard will allow for the analysis and
comparison of Care Experienced data including trends
over time. Also, can provide the Childrens Services
Partnership and the Promise Strategic Oversight
group with data to information decision making.
The dashboard will assist providing evidence impact
in the future through analytics around how many
times the dashboard is accessed in the future.
The Promise Progress Framework
2025 will be a very significant year in terms of how
Scotland better understand the progress being
made to Keep The Promise by adopting of The
Promise Progress Framework.
The Promise requires transformational change
across organisations, and it is fully recognised that
to fully understand the work and pace of change
an agreed way of tracking progress is necessary.
Understanding progress across the breadth and
depth of The Promise requires very different types of
data, collected, and analysed at different levels.
A joint Local Government, Scottish Government,
The Promise Scotland framework will be used to
demonstrate how Scotland is Keeping The Promise
and Renfrewshire’s approach will be informed by 
the Framework.
329
95
40
37
5
The number of Promise Keepers in
Renfrewshire (20–Dec–2024).
Attendees at the Annual Promise
Keeper Conference (Dec–2024).
Number of Promise Team
Engagements with internal
partners around Renfrewshire’s
approach to The Promise.
Number of Promise Team
Engagements with external
partners around Renfrewshire’s
approach to The Promise.
The Promise Ambassador and
Promise Managers are involved in a
number of Promise specific projects.

Page 25

18Renfrewshire’s Promise
Data, the Care Experienced Data Dashboard Development and
The Promise Progress Framework (continued)
Background on Framework
In May 2024, the COSLA Children and Young People
Board agreed to support the development of the
framework, recognising that this will be iterative and
evolve over time. The purpose of the framework was
agreed — to understand if we are Keeping The Promise,
and what the enablers and barriers in doing so are.
Since May, activity has taken place to consider
the data and indicators currently available. This
includes data that Local Government collects,
but importantly data that other public sector
organisations hold, as we know that Local
Government alone cannot keep The Promise.
The progress framework has been shared in draft
a number of times with the Local Government
Promise Programme Board, Scottish Government’s
internal Promise Board, and The Promise Collective,
and informed by their knowledge, insights and
experiences. It is acknowledged that there are gaps
in the data currently collected across all partners.
However, the agreement was that the first published
iteration would include the indicators that are
currently available.
Wider indicators that are not specifically about Care
Experienced children and young people have been
included, as some provide important contextual
information, and some can potentially be used as
proxy measures or are known risk factors for a child
becoming looked after. These are important, as the
wider context all children are growing up in cannot
be forgotten — we cannot focus on one part of a
system without considering others.
Work is ongoing with Public Health Scotland to
consider what health indicators could be developed.
There will be ongoing conversations with the Care
Inspectorate and other public sector organisations
about how their data could be developed or
included in future iterations of the framework.
Data, the Care Experienced Data
Dashboard Development and 
The Promise Progress Framework 
Next Steps:
• In 2025 this framework will be taken to
Renfrewshire’s Promise Strategic Oversight
Group with the intention that The Promise
Progress Framework be adopted by the end of
2025, with annual updates to follow.

Page 26

19Renfrewshire’s Promise
Engagement with the Scottish Government, The Promise Scotland and COSLA
Over the last number of years The Promise Team
has developed strong, constructive and positive
relations with the Scottish Government, The Promise
Scotland and COSLA. The Chief Social Work Officer,
Renfrewshire’s Promise Manager and Promise
Ambassador are very well connected to The Promise
national delivery mechanisms at the Scottish
Government, The Promise Scotland and COSLA.
We have hosted visits from COSLA and Promise
Scotland to highlight our progress on implementation
of The Promise. We are an active participant in
COSLA’s Promise Lead Group where we share our
learning and activities with partners across Scotland’s
Local Authorities.
The Promise Team have had ongoing engagement with
the Scottish Government’s Keeping the Promise Team,
and we have shared some of our progress and activity
with them including highlighting our Renfrewshire
Promise Keeper Network and our Renfrewshire
Language Policy as well as been involved in Scottish
Government’s Consultation activity.
In particular the Promise Team have supported
the “Developing a universal definition of ‘care
experience” consultation currently underway by the
Scottish Government . This consultation is part of
a wider package of consultation and engagement
that had taken place in 2024 on areas of work being
progressed to Keep the Promise.
This includes a number of public consultations and
Childrens Services colleagues have supported this:
• ‘Moving on’ from care into adulthood — 
opened 11 July 2024) This consultation is about
ensuring that young people leaving care and
moving into adulthood have the right scaffolding
of support available to ensure they thrive.
• Children’s Hearings Redesign — (opened 20
July 2024) This consultation is part of a series
of steps to ensure that Scotland’s children’s
hearings system can be redesigned to build
on its strengths so that it can deliver the best
possible experience to the children and families
in need of its support. It focusses on areas
which may require changes to the law.
• Consideration of the future of fostering
and a new strategic approach — launched
Autumn 2024.
Engagement with the Scottish
Government, The Promise Scotland
and COSLA Next Steps:
• Continue to have positive working relationship
with The Promise Scotland, the Scottish
Government and COSLA.
• We will monitor the results of the ongoing
consultations and legislation, such as a Promise
Bill, closely and support where required.

Page 27

20Renfrewshire’s Promise
Whole Family Wellbeing Approach in Renfrewshire
The Scottish Government aims to ensure that
all children and young people have access to
the resources and opportunities they require to
grow to their full potential. The policy framework,
‘Getting it Right for Every Child’ (GIRFEC) is adopted
nationally and outlines a shared understanding for
professionals supporting children and young people.
It emphasises that wellbeing captures all aspects
of a child’s life, including their physical and mental
health, and their connections with their family, the
community, and wider society.
Building on GIRFEC processes and shaped by The
Promise the national Whole Family Wellbeing
approach is built on the understanding that most
families can benefit from universal provision that
improves accessibility, while specialist provision
can support those families whose needs are more
complex. As such, the Scottish Government aimed
to develop a whole family wellbeing approach that
joins up early intervention and preventative services
that are offered by different organisations across
each local authority. It was predicted that upscaling
and shifting resources to these services should
support, safeguard, and promote wellbeing, thereby
reducing the number of crisis interventions in each
local authority.
The core components of whole family
wellbeing support were outlined by
the Scottish Government. These are:
• Children and families at the centre, as a rights-
based approach is adopted and families can
contribute to each aspect of service design.
• Availability and access are prioritised to
ensure all families know how and where to
access this support.
• Family support is delivered via a whole family
approach that involves collaboration,
multi-agency, and multi-disciplinary work
between services.
Prior to the WFWF, Renfrewshire Council Education
Service had three key local authority services
delivering family support: Families First; Home Link
and Care Experienced Home Link. Families First teams
operated in selected Renfrewshire localities and
worked with families with children up to aged 8. The
Home Link service was a school-based service which
supported children, young people, and families where
there were barriers to learning. The Care Experienced
Home Link Team worked with those children, young
people and families who were experiencing crisis
impacting on the education of the child/young person.
In January 2024, these services merged to form one
Family Wellbeing Service in Renfrewshire with three
teams: the community team (who were previously
Families First); the schools’ team (previously Home
Link) and the Interrupted Learners team (previously
Care Experienced Home Link). This ensures that when
a family seeks support, there is a range of support
at the appropriate GIRFEC stage of intervention. It
was also envisaged that this would allow for greater
collaboration between these teams, enabling families
to receive holistic support that is tailored to their
needs reducing duplication for families.
Renfrewshire Children’s Services Partnership (RCSP)
have received funding from the Scottish Government,
as part of the Whole Family Wellbeing Fund (WFWF).
There has been significant progress across the local
authority to date, including the launch of a family
wellbeing service, the introduction of a digital request
for assistance system and increased collaboration
and capacity building with third sector partners.

Page 28

21Renfrewshire’s Promise
Whole Family Wellbeing Approach in Renfrewshire (continued)
In addition to local authority services, third sector
organisations (TSOs) are also involved in the delivery
of family support in Renfrewshire. In 2023, five TSOs
were awarded grant funding to deliver services in
Renfrewshire under the WFWF. An additional 10 TSOs
were also recently granted funding in March 2024.
Evaluation work is currently underway to ascertain
further funding to TSOs within the final year of the
national funding approach.
To determine how and where a family should access
support, Renfrewshire Council developed a tier
system that would identify the level of support
families require.
One of the national principles of holistic whole family
support is that families can reach in, as opposed
to being referred to for support. Therefore, a new
request for assistance system has been introduced
in Renfrewshire to ensure equity of access. Families
or other agencies can now request for assistance
online, and this is followed up by a member of the
Family Wellbeing team who will meet and discuss
the support they require. This information is then
considered though our request for assistance
process to identify whether the family require
support under tier 1, 2, or 3.
In addition to the request for assistance process, a
Fast Online Referral and Tracking (FORT) system
has been introduced to manage families currently
accessing support within Renfrewshire. This system
aims to improve accessibility for teams supporting
families by holding all necessary information on
each family and improving collaboration across
teams as families may access support from a number
of services. It also supports the evaluation of the
WFWF, by holding information regarding the number
of families taking up supports across services and
data monitoring the impact of these.
This system consists of three tiers:
• Tier 1 — universal prevention and early
intervention services. These are delivered by
the community team.
• Tier 2 — tailored, targeted support. These
services are delivered by the schools’ team.
• Tier 3 — intensive support that either prevents
or is a response to statutory interventions.
These are delivered by specialist services.

Page 29

22Renfrewshire’s Promise
Whole Family Wellbeing Approach in Renfrewshire (continued)
During 2024 the achievements of the Whole Family Wellbeing approach in
Renfrewshire included the following:
• A family wellbeing service development day in
January 2024 to launch the new service with staff.
• A launch to professionals in May 2024 which
brought together the family wellbeing service,
the third sector and a wide group of multi-
agency professionals.
• A development day in July 2024 for the Whole
Family Wellbeing multi-agency steering group.
• Four well attended family engagement events in
November 2024 to engage with families about
the support they require.
• The launch of a Request for Assistance approach
for professionals and families to ask for support
from the community family wellbeing teams
and the third sector.
• The implementation of a new software system
FORT, to track referrals across the community
family wellbeing teams and the funded third
sector organisations.
• The launch of a multi-agency steering group
involving parents, to support families of children
with additional support needs.
• Partnership with 15 funded third sector
organisations in Renfrewshire who are working
with us to support families in a range of
innovative ways including: the provision of
weekend and holiday support for families of
children with additional support needs; music
support for children with additional support
needs; nurture support for primary school age
children; early years support for parents; support
for Care Experienced parents; family art activities;
parenting support groups; water therapy for
children with additional support needs; support
for parents of neuro-diverse children to have their
voice heard and their views represented.
• Provision of a wide range of family supports
and interventions including: Nonviolent
resistance support (NVR); Empowering Parents
Empowering Communities (EPEC); Let’s
introduce anxiety management ( Liam); Seasons
for Growth training.
• The development of a framework for family
wellbeing support that aligns with the GIRFEC
staged intervention framework. This clearly
shows which family wellbeing team supports
which level of family need.
For further information regarding the Whole Family
Wellbeing Fund in Renfrewshire please contact:
Susan Bell, Education Manager (Whole Family
Wellbeing) and/or Toni Byrne, Project Manager,
Whole Family Wellbeing/Connected Communities.
Whole Family Wellbeing Approach in
Renfrewshire Next Steps:
• The Promise Manager will continue to attend
Steering Group meetings and have a close
working relationships with the Whole Family
Wellbeing Team.
• There is representation from this team on 
the Renfrewshire’s Promise Strategic 
Oversight Group.

Page 30

23Renfrewshire’s Promise
Renfrewshire’s Promise Partnership Funded Projects
Renfrewshire currently has two Keep The Promise
Funded Projects and one project from the Promise
Partnership Youth Led Grant Programme, both
funds come under the provision of the Scottish
Government’s Promise Partnership Fund. In 2022 the
Scottish Government appointed Corra to administer
the Promise Partnership Fund from December 2022
until March 2025.
Both Renfrewshire’s Keep The Promise Funded
Projects focus on the key theme of Supportive
School Structure (Right to Education) and prioritise
creating school structures that provide support,
opportunities and a sense of belonging. 
Keep The Promise Funded Project 1
This project is taking place at Johnstone High School
and aims to reduce exclusion of children and young
people with Care Experience by ensuring they have a
key person who is their advocate. The advocate will
support attendance and participation in education
and has been co-produced and designed by the Care
Experienced community in Johnstone High School.
A part of this project is Contextual Safeguarding
activity in Johnstone High delivered by Barnardo’s.
Contextual safeguarding is an approach to
understanding and responding to young people’s
experiences of significant harm beyond their home
environment. Working collaboratively with the
school management team, Barnardo’s will work
to identify the concerns within the school and the
immediate community.
Together, they will test and capture evidence of how
schools are creating safety for young people and
areas where safety strategies can be increased.
A key aspect of this project is around sharing the
learning and ensuring this informs future planning
and development in relation all Renfrewshire Promise
strategic delivery. An agreed process has been put in
place to ensure this through the Promise Oversight
Group and Promise workstream delivery mechanisms.
The project itself is overseen by The Promise Manager
and learning including insights from this work informs
the wider Childrens Service’s Partnership response to
the implementation of the Promise across Renfrewshire.
The Promise Strategic Oversight Group receive regular
updates as to progress of the project and this update is
given by Head of Education (Inclusion) to the Oversight
Group and this facilitates the sharing of learning.
The work on this project is also captured on
Renfrewshire’s Promise Mapping Tool — this ensures
oversight and linkages with the national Promise
work. Activity captured on this mapping tool is
shared across the Childrens Services Partnership,
Renfrewshire Promise Partners and through the
Promise Keeper Network.
As the work of the project continues, we have plans
to disseminate learning through our Promise Keeper
Network, with our Education Managers and with our
School Senior Leadership Networks.
We are also working with Promise Scotland
Communications colleagues around the Stories of
Change Project, and we have an agreed plan in place
with that will see learning and progress from this
project being shared across Scotland.
A full end of year 1 report was produced 21 December
2023 and for further information around this report
please contact The Promise Manager.
Keep The Promise Funded Project 1
Next Steps:
• The project will complete end of school year
2025 (June 2025) and a full report on progress
and learning will be produced.

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24Renfrewshire’s Promise
Renfrewshire’s Promise Partnership Funded Projects (continued)
Keep The Promise Funded Project 2
This project is taking place at St Andrew’s Academy
and is focused on transitions for Care Experienced
pupils. Transitions are a natural part of school
life and for some Care Experienced young people
transitions can be particularly difficult. The project
is exploring how through the creation of a Promise
Team in our largest secondary how we overcome the
issues that “last minute” transitions can cause.
This project will use The Promise Team to research
what works well from the current transition
programme and look creatively at how this can
be amplified to provide intensive support for any
child (in particular Care Experienced Child) who are
allocated a space at secondary towards the end of
their P7 year.
We are capturing learning in conjunction with our
Renfrewshire Promise Mapping Tool and monitoring
the progress of the project to the projects
oversight groups. We are also actively engaging
with the Promise Scotland (producing PowerPoint
presentations and updates) as well as keeping to our
contractual obligations with Corra.
We have made a point of sharing progress and
learning with the Community Planning Partnership
Executive Group, to the Childrens Services
Partnership and to the Renfrewshire’s Promise
Strategic Oversight Group. This ensures learning
is shared widely, not just internally to Childrens
Services colleagues but to wider external children’s
services partners.
Learning from the project has also informed
Renfrewshire’s Education Improvement Framework
and key messages sent out to School Senior
Management Teams. The Head of Education
(Inclusion) regularly meets with the Promise
Manager, the schools CMT and is involved in the
forward planning around how this work is informing
development of future polices and the direction of
the activity of the inclusion portfolio.
In 2025 a key phase of the project will be underway,
and this is around learning from the research
and findings including policy development and
resources for sharing across Renfrewshire Schools.
Development of School Improvements Guidance
and associated activity has been planned and fully
supported by the Head of Education (Inclusion).
A full end of year 1 report was produced 20 June
2024 and for further information around this please
contact The Promise Manager.
Keep The Promise Funded Project 2
Next Steps:
• The project will complete end of school year
2025 (June 2025) and a full report on progress
and learning will be produced.

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25Renfrewshire’s Promise
Renfrewshire’s Promise Partnership Funded Projects (continued)
Youth Services Promise Partnership
Youth Led Grant Programme
In September 2024 Renfrewshire’s Youth Services
were awarded funding through the Promise
Partnership Youth Led Grant Programme to deliver a
youth led programme by facilitating and supporting
children and young people with Care Experience to
put their ideas into action and make change happen.
This Youth Led Grant Programme is designed to give
children and young people with Care Experience
the opportunity to say what matters to them and
for them to decide what change needs to happen in
their communities to make them feel loved, safe
and respected.
The programme aligns with The Promise Scotland’s
Plan 24–30, by focusing on voice, and enhancing the
well-being and opportunities for children and young
people with Care Experience.
The purpose of this programme is to facilitate and
support children and young people with Care
Experience in their community to put their ideas into
action and make change happen.
Youth Services has established best practices for
involving young people in planning, co-designing,
and delivering projects that align with their needs
and aspirations. Their approach includes several
successful initiatives, during which young people
play critical roles in planning and organisation,
encouraging them to reflect on their personal
challenges and the broader experiences of their peers,
fostering a comprehensive and inclusive approach.
Youth Services Promise Partnership
Youth Led Grant Programme 
Next Steps:
• A full plan of work has been devised, and 
Youth Services will be providing feedback on
progress to Renfrewshire’s Promise Strategic
Oversight Group.

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26Renfrewshire’s Promise
Renfrewshire’s Promise Programmes and Projects
Renfrewshire Child Protection
Committee — Sub-group ‘Voice’:
Renfrewshire Child Protection Committee (RCPC) has
actively responded to The Promise and one such
example is around ‘voice’. To ensure that the work
of RCPC is informed by the perspectives of children
and young people, a temporary subgroup was
established to agree a strategy in relation to this.
The recent report of the joint inspection of services
for children at risk of harm highlighted that:
“The partnership knew themselves well
and identified the ongoing work and
the improvements needed. They had
strong foundations in gathering children’s
voices, but aimed to enhance this process,
especially for children with additional
support needs and younger children. The
previously mentioned RCPC subgroup Voice
was identified as a way to address this.
Professionals recognised they had listened
to young people but were sometimes
unsure about the actions taken in response.
Leaders recognised the need to better
capture service users’ voices, including
adults, acknowledging strong individual
partner efforts but lacking collective
coherence. This indicated the partnership
had a priority lens on participation.”
The group has met on three occasions with a
subgroup established, led by Youth Services and
focusing on young people’s participation. The
Promise Ambassador sits on this group.
A strategy and action plan are being developed
which will form part of the RCPC plan and will be
provided to RCPC for approval in March 2025.
Sub-group ‘Voice’ Next Steps:
• The Promise Ambassador will continue to
represent The Promise on this group.
It is proposed that strategy and plan will focus on
the following priorities:
• the voice of children, young people and
families involved in child protection processes;
• voice of young people;
• seldom heard voices focusing on children with
disabilities; and
• the voice of infants.

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27Renfrewshire’s Promise
“Children and young people‘s experiences
of services were transforming as a result of
relationship-based approaches. This was
underpinned by the partnership’s work to
embed the Promise.”
Renfrewshire’s Promise Programmes and Projects (continued)
Children at Risk of Harm 
Inspection Report
In the recent published report inspectors recognised
that Prevention Strategies and Initiatives Partners had
embedded a community-based, relational approach
to protection, grounded in a refreshed Getting It Right
for Every Child (GIRFEC) strategy and their response
to The Promise. In addition, RCPC objectives were
aligned with national policies, including the UNCRC
and the drive to Keeping the Promise.
Children at Risk of Harm 
Inspection Report Next Steps:
• The Promise Manager and The Promise Manage
will link in with RCPC colleagues to support the
areas for improvement identified in report.
The Stronger Start Project
Stronger Start is a person-centred wrap-around
service which provides embedded Money Advice
and Advocacy to pregnant women and their
families who engage with maternity services
across Renfrewshire and the wider Clyde area.
Stronger Start is a comprehensive support
service that provides money, welfare, debt and
financial capability services, as well as providing
vital advocacy support. In turn, this may prevent
homelessness, and will tackle debt issues, as well
as addressing other health and poverty-related
issues. Stronger Start embodies both The Promise
and trauma informed approaches.
Stronger Start was developed through a Steering
Group established and chaired by Renfrewshire
HSCP Health Improvement Team and consisting of
key partners, including Council services (including
The Promise Manager), Royal Alexandra Hospital
Maternity, Renfrewshire Citizens Advice Bureau
(RCAB), Inverclyde and West Dunbartonshire HSCPs.
The Steering Group has worked closely with RCAB,
to support them in being awarded funding from
the Improving Lives National Lottery Community
Fund. Initial funding was secured in September
2023 to deliver a one-year stronger start pilot, with
an additional two years of funding being secured
from the lottery in November 2024 so that service is
funded until January 2027.
The Steering Group has responsibility for the
development, implementation, monitoring, and
evaluation of the service, as well as exploring potential
future funding opportunities. Work is ongoing with
the Improvement Service on the evaluation to
demonstrate key outcomes and cost savings/ cost
avoidance as a direct result of Stronger Start.
The Stronger Start Project Next Steps:
• The Promise Manager will continue to attend
the Steering Group.
• The project lead will be provided an
opportunity to present an overview and
update to Renfrewshire’s Promise Strategic
Oversight Group.
The inspectors noted under quality indicator 
2.1: Impact on children and young people one 
major strength that the RCPC had made significant
positive impacts on children and young people’s
experiences noting:

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28Renfrewshire’s Promise
Renfrewshire’s Promise Programmes and Projects (continued)
Communities That Care 
Whole School Approach
The Communities that Care programme, is delivered
in partnership by Who Cares? Scotland, was initially
developed and piloted in Renfrewshire and is currently
being funded and extended throughout Renfrewshire.
The goal of the programme is to create more
caring and inclusive school environments for Care
Experienced pupils. The Who Cares? Scotland
Communities that Care whole-school approach
creates the conditions for Care Experienced children
and young people to be nurtured and supported
in their schools and communities across Scotland,
through local training and awareness-raising activities.
Background: Care Experienced people can
experience stigma and discrimination within their
communities due to lack of public knowledge and
understanding of Care Experience, perpetuated
by media stereotypes and depictions of Care
Experienced people as damaged.
Schools provide an ideal setting to improve attitudes,
understanding and perceptions of Care Experienced
people amongst the next generation, and to support
a ripple effect from that learning within the wider
school community. School pupils will grow up
to become adult community members, they are
the future employers, future workforce and future
corporate parents.
Creating school environments which are more
supportive and inclusive provides the scaffolding
required to ensure that Care Experienced learners
have the opportunity to realise their educational
aspirations and reach their fullest potential.
The Approach: The Communities that Care whole-
school approach ensures that Care Experienced
children and young people are nurtured and
supported in their schools by educating entire
school communities (pupils, staff, parents/carers)
about what Care Experience is and creating an ethos
of empathy and understanding towards their Care
Experienced pupils.
The programme provides opportunities for Care
Experienced pupils to be together, learn about their
rights and care identity and to use their voice to
influence change within their school.
PSE Curriculum Resource Packs: At the heart of this
whole-school approach are the “Learning About
Care Experience” PSE Curriculum Resource Packs
which contain lessons for children and young people
to learn about Care Experience in a developmentally
appropriate way from Early Years through to S6.
Communities That Care 
Whole School Approach Next Steps:
• The Promise Manager, along with the Head
of Education will continue to meet regularly
and support the partnership project where
required. The Development Worker for
Communities that Care has a position on
Renfrewshire’s Promise Strategic Oversight
Group and is welcome to provide relevant
updates where required.

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29Renfrewshire’s Promise
Renfrewshire’s Promise Programmes and Projects (continued)
Circuit Digital Maker Space Project
Circuit Scotland (originally called the TekCare
initiative) is a project that is creating pop-up maker
spaces in Renfrewshire and Dundee, designed to
meet the needs of young people who have care
experience. Every project decision is made by a
group of Project Consultants; young people who
have lived Care Experience, who are paid to provide
the Project Lead with advice and guidance.
The first pop-up maker space was launched in
Dundee with a local youth work partner, NEoN
Digital Arts. Over 12 weeks they took a group of
young people through the basics of turning on
a laptop and how to point and shoot a camera,
right through to using Canva to design packaging
and creating stickers with vinyl cutting machines.
This launch is very exciting because the Project
Consultants were able to test their ideas and plans:
from the programme length and the contents of
the workshops to the wall decals and Ikea chairs.
Every step of this maker space was deliberated and
designed by young people who know exactly what it
is like to navigate living in care. As part of the launch,
Circuit worked with Youthlink Scotland to broadcast
the project with local and national press.
Work has now taken place to identify a space in
Renfrewshire for a Digital Maker Space. The Project
Lead worked with one of the Project Consultants
from Renfrewshire to physically map the ideal
locations for a maker space, considering public
transport, existing services and the communities
where young people with care experience live. The
Project Lead has worked with prominent community
organisations in Renfrew, Paisley and Johnstone to
find a partner with the right experience and premises
to deliver a Circuit programme.
This collaborative project was funded by The Life
Changes Trust over 3 years. The project is about
providing digital skills training opportunities for care
experienced individuals (those in care now and
care leavers). One element to this is the upskilling,
support and building confidence of people in the
Care Experienced person’s life i.e., foster carers,
social care staff, and residential staff so they feel
confident in supporting the Care Experienced people
on their digital skills journey. The original consortium
bid was made up of partners YMCA Scotland,
Barnardo’s Scotland, Mhor Collective, Scottish Tech
Circuit Digital Maker Space Project 
Next Steps:
• The Promise Manager and a representative
from Youth Services will continue to represent
Renfrewshire Council on this Steering Group.
The programme Lead will be invited to provide
an update to Renfrewshire’s Promise Strategic
Oversight Group.
Army, Youth Link Scotland and Renfrewshire Council.
The work of this project feeds into the council work
around The Promise and the council Digital Strategy
(Digital Citizen/Inclusion). The Promise Manager and
a representative from Youth Services represents
Renfrewshire Council on the Programme Board.

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30Renfrewshire’s Promise
Keeping The Promise in Children’s Hearings
In August 2020 it was agreed that the Renfrewshire
Better hearings Group be re-named to “Keeping
the Promise in Renfrewshire’s Children’s Hearings”.
It should become the forum for implementation of
The Promise reforms to Children’s Hearings within
Renfrewshire whilst also continuing to identify and
implement local improvements to Renfrewshire
Children’s Hearings. It should sit within the
governance arrangements for The Promise work
in Renfrewshire. This group has led on a number of
activities in relation to Better Hearings informed by
The Promise, such as:
• Guidelines on preparing children and young
people for attending a Children’s Hearing.
• The Renfrewshire Charter —Our commitments
to children and young people attending
Children’s Hearings.
The work of the group has also been informed by
SCRA’s Keeping The Promise Route Plan. This plan
sets out what SCRA are doing to Keep The Promise.
Over the years the group has discussed many items
including Child Friendly Scheduling with one of the
principal areas of focus over the last 12/24 months
has been making how making arrangements for
hearings better for children.
A project is ongoing in Renfrewshire aimed at reducing
the number of deferred hearings and providing a
more personal service to every child and young
person attending Hearings by giving them flexibility
about the date, time and location type of Hearing.
The current Renfrewshire project is to be further
developed to take cognisance of the Taking Control
of My Hearing project that aims to promote and
encourage meaningful participation of children and
young people in their Hearings by ensuring that they
are better prepared.
This project was co-designed with young experts
from Our Hearings, Our Voice. The project has two
parts to it:
1. Pre-Hearing visits to the Hearing centre have
been redesigned to improve the experience for
children and young people.
2. A Taking Control of My Hearing Scrapbook,
designed by young people in response to what
young people have told us they need, will be
sent out to children and young people to support
them to prepare for their Hearing and empower
them to take control of their Hearing.
Lots more improvement work will be getting
underway in 2024 and in 2025 and at the heart of
activity will be listening to children and young people
about their experience and how it can be better.
In the Hearings For Children report In December 2023
the Scottish Government told everyone what they
thought about what the Hearings for Children report
recommended. They said they were pleased with the
improvement work already happening in SCRA and
with other organisations involved in the Children’s
Hearings System. Recently the group has been
focusing on the Scottish Government’s response
to the Hearings for Children Report and looking to
develop a new Renfrewshire Action Plan built around
some of the Hearings For Children recommendations.
The Chair, Nicola Harkness (Locality Reporter Manager,
SCRA) regularly presents an update, as well as giving
opportunity for comment, at the Renfrewshire’s
Strategic Promise Oversight Group meetings.
Keeping The Promise in Children’s
Hearings Next Steps:
• The Promise Manager will continue to attend
all relevant meetings about the changes in the
Children’s Hearing System in Renfrewshire.
• The Chair of this group attends and will
continue to give relevant updates to
Renfrewshire’s Promise Strategic Oversight
Group as required.

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31Renfrewshire’s Promise
Community Learning and Development and The Promise
In Community Learning and Development, we ensure
that we make every effort as Community Learning and
Development professionals or wider delivery partners
to adopt a loving, nurturing approach that encourages
a culture where our service users are empowered to
ask us about any aspect of our services. Central to
our approach to The Promise and our wider policy
development work is actively listening to our children,
young people and families.
In our Community Learning and Development
activities we are ambitious for our Care Experienced
children and The Promise is a key priority for us to
ensure children who are Care Experienced have all
they need to thrive, while recognising that they may
experience unique challenges.
Case Study: 
Promise Arts and Culture Programme
The Promise Arts and Culture Programme aimed
to build social and cultural capital amongst
Renfrewshire’s Care Experienced young people
and Young Carers, improving outcomes for these
disadvantaged and marginalised groups in the
short and longer-term.
Since its beginning in March 2022, The Promise
Arts and Culture programme has brought
Care Experience young people from across
Renfrewshire to work with artists from different
disciplines such as Film Making, Animation, Graffiti
and Street Art, Design, Photography and Fashion
and Textiles in order to create dynamic creative
environments where young people could explore
their creative voices.
The success in engaging Care Experienced young
people and Young Carers across Renfrewshire
in diverse creative projects has already resulted
in these young people moving onto the Youth
Services project Art Boss. Here these young
people will continue to have creative and artistic
experiences that respond directly to their needs.
Community Learning and
Development and The Promise 
Next Steps:
• The Promise Manager will continue to
support the CLD team around ongoing policy
developments and work related to The Promise.

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32Renfrewshire’s Promise
Promise Team Contact Information and Biographies
Promise Ambassador
Sam Macrae, Promise Ambassador,
samantha.macrae@renfrewshire.gov.uk
My name is Sam Macrae, and I am The Promise
Ambassador for Renfrewshire Council. I have been
in post since July 2021 and was involved in the
Independent Care Review during its discovery stage.
My role focuses on supporting individual teams and
services to consider how they can #KeepThePromise
and consider the needs of Care Experienced children,
young people and their families. I co-chair the
Supporting the Workforce group for The Promise
to ensure the council is providing employment
opportunities and support to people with Care
Experience. My role also supports staff to consider
how they can embed the voice of Care Experienced
people in their service provision and design.
Outside of my role in the council, I am the Vice Chair
of ProjectChange, which is a charity focused on
supporting the creation of an inclusive and supportive
care community. In addition to this I am also a
trustee of the Unite Foundation who provide free
accommodation and scholarships to Care Experienced
and Estranged young people at partner universities.
Promise Manager/Promise Lead Officer
Maurice Gilligan, Promise Manager,
maurice.gilligan@renfrewshire.gov.uk
My name is Maurice Gilligan. I am Renfrewshire’s
Promise Manager, and I am a member of Renfrewshire
Council’s Children’s Services Senior Leadership Team
and a key officer in Renfrewshire’s Children Services
Partnership. I work closely with Scottish Government,
COSLA, and Promise Scotland as well as other agencies
around all aspects of The Promise. I have been in
this permanent role since October 2022. I manage
the Children’s Services Partnership response to the
implementation of The Promise in Renfrewshire.
I have the lead role in strategic planning activity relating
to The Promise across Children’s Services and with
key stakeholders, including the Health and Social Care
Partnership and GGC Health Board, the Police and
voluntary sector partners. I am Renfrewshire’s Lead
in the national Promise work. I am driving forward an
ambitious programme of change in relation to The
Promise and I participate in the improvement agenda
for Children’s Services in Renfrewshire.
I previously worked in senior leadership roles with
Skills Development Scotland, Scotland’s National Skills
Agency, and I have experience of working alongside
both public and private bodies to deliver on better
outcomes for Scotland’s people and communities. I am
also a non-executive Director at Scotwest Credit Union.
Maurice and Sam
©
OneRen, the trading name of Renfrewshire Leisure Limited.

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33Renfrewshire’s Promise
Appendix 1 — Renfrewshire’s Promise Strategic Oversight Group
Since 2021, Renfrewshire’s Promise Strategic Oversight
Group has been chaired by John Trainer. The
Oversight group has representation from across
Renfrewshire Community Planning Partnership and
from Renfrewshire’s Children’s Services Partnership.
This group meets 3/4 times a year.
Current membership of Promise Oversight Group
(correct as of January 2025):
Angela Cramb — Development Officer: Creating
Communities that Care, Who Cares? Scotland
Carolanne Robertson — Community Development
Manager, Renfrewshire Council (RC)
Emma Henry — Head of Education, RC
Felix Haggerty — Professional Training and
Development Manager, Renfrewshire Children’s
Services & Renfrewshire Health & Social Care
Partnership (RHSCP)
Fiona Robertson — Promise Delivery Partner,
Promise Scotland
Fiona Williams — Depute Principal Educational
Psychologist, RC
Jamie Gardyne — Community Justice Lead Officer, RC
Jane Hamilton — Funding and Organisation
Development Officer, Engage Renfrewshire
Jean Brierley — Education Officer (Inclusion), RC
Joanne Byrne — Children’s Services Manager, RHSCP
Joanne Felvus — Children’s Service Manager
(Threads), Barnardo’s
John Trainer — Head of Childcare and Criminal
Justice/Chief Social Work Officer, RC
Kevin Smith — Children’s Services Manager, RC
Lauren Johnston — Service Improvement Manager,
Children’s Services, RC
Laurie Goldie — Project Manager: Creating
Communities that Care, Who Cares? Scotland
Louise Feely — Head of Housing, RC
Maurice Gilligan — Promise Manager,
Renfrewshire Council
Michelle McCargo — Children’s Services Manager,
Social Work
Nicola Harkness — Locality Reporter Manager, SCRA
Pauline Robbie — Interim Head of Service, RHSCP
Ruth Wallace — Child Protection Advisor, RC
Sam Macrae — Promise Ambassador, RC
Susan Bell — Education Manager (Whole Family
Wellbeing), RC
Suzie Scott — Area Manager, Skills
Development Scotland
Tom Irvine — Homeless & Housing Support Services
Manager, RC

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34Renfrewshire’s Promise
Appendix 2   What is The Promise?
The Promise in brief: Scotland’s ambition is
that every child and young person should
grow up safe, loved and respected. The
conclusions of Scotland’s Independent Care
Review set out the changes that need to take
place to achieve this for Care Experienced
children and young people. Scotland’s
promise is that these conclusions will be
implemented in full — by 2030 at the latest.
What is The Promise?
Between 2017 and 2020, Scotland’s Independent
Care Review heard the experiences of over 5,500
people, who included:
• Care Experienced infants, children, young people
and adults.
• Members of the paid and unpaid workforce of
Scotland’s “care system.”
Their vision was set out in the Independent
Care Review’s conclusions. In 2020, the Scottish
Parliament agreed to keep these conclusions in full.
And, when it did, it made a promise.
The process of the Independent Care Review — The
Independent Care Review commenced in 2017 and
concluded in 2020. In that time, it listened to what
thousands of children, adults and families told them
about their experiences of the “care system.” It also
heard from thousands of others: parents, carers
and members of the paid and unpaid workforce.
And it heard from over 500 organisations, including:
schools and universities, think tanks, The Curious
Collaborative of Funders, corporate parents, and
national bodies. The scope was intentionally wide,
so that it could be a true reflection of what was
experienced for children and families as well as for
those working in and around the system. The aim
was to speak to everyone who would come into
contact with children and their families throughout
their care journeys and beyond.
Finally, over 150 volunteers used 943 research sources
to produce 56 outputs in areas including: education,
health, data, inspection, regulation, and justice.
Background to The Promise — Parenting does not
stop at 18. Scotland must continue to consider how
to create Scotland’s ambition that all children will
grow up loved, safe and respected so that they meet
their full potential. But in Scotland, Care Experienced
people are not always as loved, safe and respected
as they should be. In 2020, the conclusions of
Scotland’s Independent Care Review made a series
of recommendations about how this had to change.
The Promise is that Scotland will implement these
recommendations in full by 2030 at the latest.
What was the Independent Care Review? The
Independent Care Review was a consultation into how
Scotland’s “care system” needed to change. It came
from a place of activism and voice, following the work
of a movement of Care Experienced people across
Scotland — who were determined to improve the life
chances of people with experience of care. In 2016,
this movement secured a cross-party commitment
to an Independent Care Review ahead of elections
to the Scottish Parliament. Following these, the then
First Minister pledged her support announcing an
independent root and branch review of care.

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35Renfrewshire’s Promise
Appendix 2   What is The Promise? (continued)
The Promise is formed from the Independent
Care Review’s conclusions. The Care Review
published its conclusions in February 2020. These
conclusions were made up of seven reports:
• The Promise, which outlines the vision for a
Scotland where Care Experienced children and
young people can all grow up loved, safe
and respected,
• The Pinky Promise, which explains this vision
in a child friendly way, follow the money, which
tracked where investment went in the
“care system,”
• The money, which reflected how any investment
in how we care for Scotland’s children and
families could be better spent to impact
their lives,
• The plan, which laid out that for Scotland to
keep The Promise, there needed to be a radical
redesign of care,
• The rules, which highlighted the legislation,
policies, and organisations which govern the care
system, and
• Thank you, which aimed to acknowledge and
thank the thousands of people who made the
Independent Care Review happen.
The Promise has five foundations which change
is centred around. These are:
• Voice: Children and young people must be
listened to and involved in decision making about
their care.
• Family: Where children are safe with their families
and feel love, they should stay with them. They
should be given support to overcome
any difficulties.
• Care: When it is not possible for children and
young people to remain with their family, children
must stay with their brothers and sisters wherever
it is safe to do so. They must also belong to a
loving home, where they are able to stay for as
long as needed.
• People: The workforce must be supported to
develop trusting, compassionate relationships
with those they support. They must also be
aware of the importance of listening during
decision making.
• Scaffolding: Children, families and the workforce
must be supported by a system that is there
when it is needed: the scaffolding of help, support
and accountability.
Whose role is it to keep The Promise? Scotland
committed to The Promise, so people and
organisations throughout the public sector are
working to keep it. Among them are: Scottish
Government, COSLA, Local Authorities, The NHS,
Social workers, and Teachers. This is far from an
exhaustive list. As well as this, other people and
organisations may also do work to keep The Promise
including those in the third sector.
Who nationally helps make sure The Promise is kept?
• The Promise Scotland: The organisation
established by Scottish Ministers to drive and
support the change required for Scotland to keep
The Promise.
• The Oversight Board: The Oversight Board
monitors the pace and performance of the change
required for Scotland to keep The Promise.
• The Promise Collective: A group that has been
brought together to support the development of
assessment of change.
• Independent Strategic Advisor: Fiona Duncan
is Independent Strategic Advisor for The Promise,
appointed by the Scottish Government.
• Corra Foundation: Corra Foundation has the
responsibility in disseminating and monitoring
The Promise Partnership Fund.
(Appendix 2 produced by Promise Scotland and used with their permission.)

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36Renfrewshire’s Promise
Care Experience
The Care Experienced community is made up of anyone
who is or has been in care or is from a looked-after
background at any stage in their life. That is anyone
who is or has been in foster care, adopted, kinship care
(looked after by a relative), resident in a children’s home
or have been looked after at home under a Supervision
Order for any length of time. It also includes anyone
who is or has been on the edges of care (in contact with
social work and the wider care sector) at any point.
Corporate Management Team (CMT)
The Heads of Service across the Council meet regularly
to discuss important issues. Together, they make up
the Corporate Management Team. The CMT includes
the senior officers of the Council, OneRen and
Renfrewshire HSCP.
Convention of Scottish Local Authorities (COSLA)
The Convention of Scottish Local Authorities (COSLA)
is the national association of Scottish councils and
acts as an employers’ association for its 32 member
authorities. COSLA works on councils’ behalf to focus
on the challenges and opportunities they face, and
to engage positively with governments and others on
policy, funding and legislation.
Getting It Right For Every Child (GIRFEC)
This is Scotland’s national approach to promoting,
supporting, and safeguarding the wellbeing of all
children and young people. It provides a consistent
framework, shared language and common
understanding of wellbeing. GIRFEC puts the child
or young person at the heart and helps children and
young people get the right support from the right
people at the right time.
Health and Social Care Partnership (HSCP)
Health and Social Care Partnerships, (HSCPs) are
organisations formed to integrate services provided
by Health Boards and Councils in Scotland. The
NHS and local authority jointly run each partnership.
Renfrewshire HSCP delivers adult social care services
and all community health services for adults and
children in the Renfrewshire area.
Lived/living Experience
Lived experience is the knowledge and understanding you
get when you have personally lived through something.
Our Hearings, Our Voice (OHOV)
Our Hearings, Our Voice (OHOV) is an independent
board for children and young people from across
Scotland between the ages of 8–18, who have
experience of the Children’s Hearings System.
Ren10
REN10 is a network of people who work or volunteer in
the Renfrewshire area. There is a variety of early help
services for your mental health and wellbeing.
The Scottish Children’s Reporter Administration
(SCRA)
The Scottish Children’s Reporter Administration (SCRA)
is a national body focused on children and young
people most at risk. SCRA’s main responsibilities are:
• To facilitate the work of Children’s Reporters
• To deploy and manage staff to carry out that work
• To provide suitable accommodation for
Children’s Hearings
The Independent Care Review
Between 2017 and 2020, Scotland’s Independent Care
Review heard the experiences of over 5,500 people,
who included:
•  Care Experienced infants, children, young people
and adults
•  Members of the paid and unpaid workforce of
Scotland’s ‘care system’.
Their vision was set out in the Independent Care
Review’s conclusions. In 2020, the Scottish Parliament
agreed to keep these conclusions in full. And, when it
did, it made a promise. See also Appendix 2.
The Promise
Scotland’s ambition is that every child and young
person should grow up safe, loved, and respected. The
conclusions of Scotland’s Independent Care Review
set out the changes that need to take place to achieve
this for Care Experienced children and young people.
Scotland’s promise is that these conclusions will be
implemented in full—by 2030 at the latest. See also
Appendix 2.
United Nations Convention on the Rights of the
Child (UNCRC)
The United Nations Convention on the Rights of the
Child (UNCRC) is the base standard for children’s rights
and sets out the fundamental rights of all children. The
UNCRC is the most widely ratified human rights treaty
in the world and sets out the specific rights that all
children have to help fulfil their potential, including
rights relating to health and education, leisure and play,
fair and equal treatment, protection from exploitation
and the right to be heard.
Glossary

Page 44

Renfrewshire’s Promise

Page 45

Renfrewshire’s
Pinky Promise
Report
February 2025

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1Renfrewshire’s Pinky Promise
The Promise in Renfrewshire
“As partners, we’re committed
to working together to
provide support to children
and families at the earliest
possible stage, as part of our
commitment to The Promise.”
Renfrewshire Children’s Services
Partnership Plan 2023–26.
Renfrewshire Council is fully committed to The
Promise and supporting the Care Experienced
community in Renfrewshire. As part of this
commitment, the Corporate Management Team
in the Council created a job called the “Promise
Manager,” who is responsible for making sure that
all Council services and partners are working to
#KeepThePromise.
There are lots of people involved in checking that
the Promise is being delivered. An important
group that does this is called the “Promise
Strategic Oversight Group,” which meets four
times a year. Lots of different staff members
attend this group, including those in social work,
education, health, and housing, among others.
During these meetings, they will hear about recent
work on The Promise in Renfrewshire and can ask
questions about this.
The Promise in Renfrewshire
There is also a lot of work happening to make sure
we are measuring how well we are doing with The
Promise. We use a mapping and planning tool
based on Plan 24–30 of The Promise with clear
ways of measuring each statement, too.
We regularly share our progress with other
organisations and Scottish Councils to make sure
we are learning from each other.
We work hard to make sure that we use a loving,
nurturing approach where people who use our
services feel able to ask questions. Listening to our
children, young people and families is important to
us for our policies and our approach to The Promise.
There are also other areas of policy that are related
to The Promise that you may have heard of:
• The United Nations Convention on the Rights of
the Child (UNCRC)
• Getting it Right for Every Child (GIRFEC)

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2Renfrewshire’s Pinky Promise
Renfrewshire Promise Champs
In 2021, Youth Services was made the lead service
for Youth Voice for Care Experienced young people
in Renfrewshire. Youth Services has a range of
local youth voice groups that are our least heard
from groups in Renfrewshire. Youth Services use
a UNCRC rights-based approach to support young
people and develop their skills and confidence to
be able to speak out and make changes in services.
A key part of this work has been the Promise
Champions, which is a group of Care Experienced
young people who come together to make sure
that their voices are being heard and that they are
able to access opportunities.
The Promise Champions started with a mix of
previous members and new members, which
has changed over the past few years. In their first
sessions, they met with the Promise Ambassador,
who helped the young people understand The
Promise and explored positive changes in local
policies. The Champs were then supported to
think about other positive changes that could
be made to benefit them and the wider Care
Experience community.
The group attended leadership training sessions
and residential trips to learn new skills, enjoy
team-building activities, and meet new people.
Youth Services continues to work with local
services to encourage more Care Experienced
young people to get involved. The Renfrewshire
Young Scot portal is regularly updated to share
new campaigns with young people and staff.

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3Renfrewshire’s Pinky Promise
Festive Lunch
The Promise Champs designed posters, invites
and labels for the Present Drive and Festive Lunch.
They created a wish list and worked with Art Boss
members to organise the food, decorations, and
activities for the event.
The Champs invited Care Experienced young
people and their carers and workers to a Festive
Lunch. This was an opportunity to chat, have lunch,
and get involved in the YO Producer’s youth event
afterwards. Thirty people attended this event.
Summer Club Activities
The Promise Champs consulted with other Care
Experienced young people within other Youth
Services groups to find out what they would
like to take part in. They picked out the top five
activities and organised them as part of the
Promise Champs Summer Club. This involved trips
to bowling, roller disco and film clubs. These trips
offered spaces to 32 people.
Key Achievements:
Present Drive
Each year, Youth Services supports the Promise
Champions by hosting their Promise Champions
Present Drive.
Renfrewshire Promise Champs (continued)
Youth Leadership Training
The Promise Champs were invited to take part in
leadership training where they could support the
design of the Youth Voice Summer roadshow.
The Promise Champs designed the games for the
roadshow and hosted the games across nine
community venues, engaging with 290 participants.
Youth Voice Residential
The Promise Champs took part in the October
Youth Voice residential at Lapwing Lodge where
they took part in team building and creative youth
voice activities.
Next Steps
• The Promise Champs will continue to
work together with other services across
Renfrewshire to share their work and
encourage new Care Experienced young
people to join.
• The Promise Champs will continue to speak
with Care Experienced young people to find
out what is important to them and what they
would like to see changed.
“As Care Experienced young
people, we know that some
of us won’t receive many
presents at Christmas. 
We want to change this to help
make these young people’s
Christmas feel a 
little more special.”
The young people create a wish list of gifts that
they know other young people would love to
receive. The list is shared across council networks,
and staff can support the young people by
purchasing gifts. The gifts are then wrapped and
delivered to Care Experienced young people
across Renfrewshire.

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4Renfrewshire’s Pinky Promise
Renfrewshire’s Promise Keeper Network
Renfrewshire’s Promise Keeper Network is a
community of local champions for The Promise
who work to improve their services for the Care
Experienced Community. There are currently 330
Promise Keepers in Renfrewshire, and this number
will continue to grow.
We want Promise Keepers to be proud of their roles
and for them to be spotted easily. Promise Keepers
wear a small badge, which is the Promise heart
with a Paisley pattern. We want this badge to mean
that this is a place which is safe and supportive for
everyone, including those with Care Experience.
Keeping the promise
“We’re all proud to be Promise Keepers at Glenburn Early 
Learning and Childcare Centre. The training has really   
improved our awareness of the needs of care experienced 
families and enhanced our understanding of children’s 
rights. These insights now inform the activities 
	
and	practical	support	we	offer	every	day.”
Annmarie Mullen, early learning childcare officer
Learn more about The Promise and our Promise Keeper network
Complete our training course on iLearn.
For more info contact thepromise@renfrewshire.gov.uk
“The rollout of the Promise
Keeper training is going very
well, in my view.”
Promise Keepers make sure that their services are
thinking about the needs of the Care Experience
community and work to educate their colleagues
about Care Experience and The Promise. There are
many different services involved in the Promise
Keeper Network, including social workers, teachers,
health workers, and people who work for charities.
We work hard to make sure that Promise Keepers
get lots of chances to meet each other and to
share ideas about how they have made their
services better and more inclusive for people with
Care Experience.
“Promise Keepers play a crucial
role in getting the Promise, and
the values behind the Promise,
implemented in practice.
Promise Keepers can help
“snowball” the implementation
of the Promise in a way that
works across different services
and a variety of roles.”
We want Promise Keepers in as many different
services as possible, as Care Experienced people
will access a range of different services, and it
is important that they understand the type of
support they might need. Care Experienced young
people will have contact with social work staff but
might also have contact with librarians, gym staff,
and banking staff.
Promise Keepers are not expected to completely
change their services on their own. They are
encouraged to carry out small changes and work
together with others to achieve more. An example
of this is that many of our Promise Keepers have
changed the language used in their service to be
more inclusive and less negative.

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5Renfrewshire’s Pinky Promise
For someone to become a Promise Keeper, they
must do three things. This process is the same
for all staff.
1. First, staff must fill out an application form
telling us a little bit about why they want to
be a Promise Keeper and what they want to
see a change in their service.
2. Secondly, staff are invited to an interview.
This is a light-hearted interview, but it makes
sure that the person is going through this
process for the right reasons and has passion
and enthusiasm. This interview lasts for 15
minutes and is hosted on Microsoft Teams.
3. Thirdly, Promise Keepers will come along to
training, where they will be told more about
Care Experience, The Promise, and the work
in Renfrewshire. During the training, staff
get a chance to meet new people and share
different experiences.
Promise Keepers are encouraged to bring their
whole selves to the role, with many having lived
experience of the care system, too.
Our Care Experienced
community have told us
that they want real and
honest people to champion
The Promise. We work
hard to make sure that our
Promise Keepers really care
about The Promise and
are doing it for the right
reasons. Anyone who works
in Renfrewshire can become
a Promise Keeper.
Renfrewshire’s Promise Keeper Network (continued)
Renfrewshire’s Promise Keeper
network is informed by the
Care Experienced community;
they are at the very heart of
what we do.
Next Steps
• We will continue to tell people about The
Promise Keeper network and grow it.
• We will continue to celebrate good practice
and share good examples of work.
• We will continue to make sure that Promise
Keepers feel supported.
“This approach encourages
everyone to think about
how they can support Care
Experienced children in
their practice. Keep up the
great work.”

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6Renfrewshire’s Pinky Promise
Promise Keeper Conference 2024
The feedback from the event was very positive, with
staff sharing that they felt it was a very worthwhile
and useful event.
On the 5th of December 2024, we held our second
annual Promise Keeper event. We brought together
around 100 Promise Keepers to hear about
examples of good work across Renfrewshire. We
started the morning with some speakers from
Educational Psychology, NHSGCC and Blue Triangle
who shared some of their fantastic work around
The Promise.
We were keen to make sure that those who came 
to the conference had lots of opportunities to 
speak to each other. We designed an exercise 
called “Professional Speed Dating”, where staff 
got the chance to talk to different services about
The Promise.
These were:
Engage Youth Services
Whole Family Wellbeing
OneRen
Health for All
Skills Development Scotland and Invest
Barnardo’s
Glenburn ELCC Home Start
|
|
|
| |
“The input was excellent. It
allowed for a very good and
thought provoking discussion
at the tabletop discussion time.
Very beneficial in relation to
thinking about our practice.”
Next Steps
• We will reflect on the feedback from the
conference to make sure we can improve
in future.
• We will work to plan the 2025 conference.
“Fantastic event. It was
really well organised and
engaging. I really enjoyed
the presentations. Enjoyed
Janie’s input at the beginning.
Michelle’s inputs throughout
were excellent — a good mix of
speakers and discussion. The
venue was great. The food was
great. Good opportunities for
inter-agency networking.”
“Good and balanced mix of
both discussing and hearing
from the guest speakers.”

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7Renfrewshire’s Pinky Promise
Renfrewshire Language Policy
In early 2022, we worked closely with Care
Experienced young people and staff across
Renfrewshire to identify words and phrases that
were negative and stigmatising and to identify new
words that could be used instead.
We launched the Renfrewshire Language Policy,
which is a clear guide for professionals on how
to speak about Care Experience. The policy is
helping us to move away from complicated words
and phrases that children, young people, and
families might not understand. We are working on
using more human language in our services. The
policy is a list of words and phrases with their new
replacement language.
We understand that language will continue
to change, and we encourage services and
organisations to think about their own language
use. This will help us make our services better and
more inclusive for everyone.
An example in the policy is the word “LAC/LAAC.”
For many years, words such as LAC/LAAC were part
of our everyday language. However, children or
young people may hear this and believe that they
are “lacking” in something. This is an example that
has been changed from the Renfrewshire Language
Policy, as we now encourage staff to say “Looked
After” or “Looked After and Accommodated” instead.
You can view the policy online on the Ren10 website
under the Care Experienced tab.
Next Steps
• In 2025 we will review the language policy 
to make sure it is up to date and produce a 
new policy.

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8Renfrewshire’s Pinky Promise
Supporting the Workforce
There is a group of staff who attend a group
called “Supporting the Workforce”, which aims to
make sure that all staff are supported to keep The
Promise and that we are improving employment
opportunities and support for the Care Experienced
Community. The group is led by Felix Haggerty
(Training and Development Manager) and Sam
Macrae (Promise Ambassador).
The Promise Human Library
Across our Promise Keeper Network, staff have lots
of different job experiences and knowledge. We
want the Care Experienced community to be able to
benefit from this.
We are working to create a “Promise Human
Library” where young people can be “matched”
with someone who works in an area that they are
interested in.
The Promise Keeper would be able to decide how
they could best support the young person. This
might be an email exchange, a phone call, or an
office visit.
Many Care Experienced young people do not have
the same contacts and connections in areas of work
that they are interested in. We hope that this project
can support this.
iLearn Module for all Staff
An online learning course has been made for all
staff to access and make sure that they have a basic
understanding of The Promise. The course has lots
of information about how they can get involved in
The Promise in Renfrewshire.
Next Steps
• We have started to recruit Promise Keepers to
the library. Once this process is finished, we
will be sharing information about how young
people can access this.
Next Steps
• We will continue to promote the iLearn course
across the council and partners.

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9Renfrewshire’s Pinky Promise
Supporting the Workforce (continued)
Development of a Care Experienced
Staff Network
In 2025, we will be launching a Care Experienced
network for staff, like existing networks for LGBT+
staff or staff with caring responsibilities.
This network will be a safe space for Care Experienced
staff to meet other staff from similar backgrounds
and life experiences. The network would also be able
to share learning with the Council about how they
could support their Care Experienced staff better.
This network will be for people who have been
in Care themselves and those who have been
close to someone who has been in Care, such as a
Foster Carer or someone whose parent was Care
Experienced. Staff will never have to tell us anything
about their Care Experience in detail.
We have met with lots of organisations that have
Care Experienced Staff Networks to learn from
what has worked well for them and what they
would change.
Guaranteed Interviews for Care
Experienced People who meet
Minimum Job Requirements
We have been working to make sure that Care
Experienced people are able to get support
when they apply for jobs at the council. We want
to make a change that will mean that if a Care
Experienced person applies for a job at the council,
they will get an interview if they meet the basic
requirements for the job. There will be a section
on the application form where people can identify
as Care Experienced if they want to.
We are also working closely with the HR team in the
council to make sure that if the person does not get
the job, they get a good level of feedback so that they
can work on this and improve for their next interview.
Next Steps
• We are aiming to launch the network over
the coming months and will work with the
members to decide what they want from 
the group.

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10Renfrewshire’s Pinky Promise
Whole Family Wellbeing Fund
In response to GIRFEC (Getting it Right for Every
Child), funding was given to the Renfrewshire
Children’s Service Partnership as part of the Whole
Family Wellbeing Fund. This involves the launch
of a family support service, an online request-for-
help system and increased support for the third
sector. This approach aims to ensure that families
can receive support at the earliest possible stage to
prevent crisis support from being needed.
The Promise also shapes this work, as early help
can mean that families are supported early and are
able to stay together where it is safe and possible.
An important part of Whole Family Support is
that families can reach out to services directly for
support rather than needing to be formally referred.
The new “request for assistance” system has been
introduced, where families can request help online.
They will then be contacted by a member of the
Family Wellbeing Team, who will meet with them
and discuss their needs.
Many third-sector organisations in Renfrewshire
have received funding to support this work, too.
They do this in a range of ways, such as providing
holiday and weekend support for families, support
for children with additional support needs, or
support for Care Experienced parents.
There are important parts of Whole
Family Wellbeing support which are:
• Children and families should be at the centre,
and their rights must be respected
• Families must be involved in designing
the services
• Services must be easy to access and find
• Family support must involve working with
different services

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11Renfrewshire’s Pinky Promise
Keeping The Promise in
Community Learning and
Development
Case Study: Promise Arts and
Culture Programme
The Promise Arts and Culture Programme aims
to increase involvement in the arts with Care
Experienced young people and Young Carers.
This has involved working with artists across
different types of art, such as Film Making,
Animation, Graffiti and Fashion and Textiles, to
encourage young people to explore their creative
voices. Many of the young people who were
involved in these projects are now attending Art
Boss within Youth Services.
Keeping The Promise in
Children’s Hearings
There have been lots of changes taking place over
the past year within Children’s Hearings.
The Child-Friendly Scheduling project allows
every child or young person attending a hearing to
choose the date, time, and location of the hearing.
Children and young people had told SCRA that this
had made their experience better.
The Taking Control of My Hearing project supports
children and young people in understanding the
process and makes sure that they are prepared
for their Hearing. There have been changes to the
way that children and young people can visit the
Hearing centre before their meeting. There have
also been changes to the information that is sent to
children and young people before their meeting.
The Scottish Government, The
Promise Scotland and COSLA
Across our work on the Promise in Renfrewshire, it
is important that we are connected to the work that
is happening elsewhere in Scotland. This makes
sure that we are on the right track with The Promise
and allows us to learn from other people, as well as
share some of the work that has been taking place
in Renfrewshire.
We meet regularly with the Keeping the Promise
Team within the Scottish Government and have
been able to share our work on the Renfrewshire
Language Policy and Renfrewshire Promise Keeper
Network with them.
Recently, we supported the consultation
on “Developing a Universal Definition of Care
Experience,” which is being carried out by the
Scottish Government.
This is one of several consultations carried out by
the Scottish Government at the moment, along with
“Moving on from Care into Adulthood,” “Children’s
Hearing Redesign,” and “Consideration of the
Future of Fostering and a New Strategic Approach”.

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12Renfrewshire’s Pinky Promise
Promise Projects
Keep The Promise Funded Project 1
This project aims to reduce school exclusions within
the Care Experienced community within Johnstone
High School. The Principal Teacher of The Promise
works to support the attendance and participation
of Care Experienced young people in the school.
The pupils of Johnstone High School played an
important role in designing the job description for
this role.
This project also includes Contextual Safeguarding
work within Johnstone High School, which will be
delivered by Barnardo’s. Contextual Safeguarding
means that we must understand the risks that
children and young people are exposed to in a
range of different places, such as at home, at school,
online or in their local communities. This project
is working to understand what schools can do to
protect their children and young people from harm
and increase safety in school.
Keep The Promise Funded Project 2
Transitions are a normal part of school life; however,
for some of our Care Experienced young people,
transitions can be particularly difficult. This project
creates a Promise Team in St Andrew’s Academy to
overcome the challenges caused by “last minute”
transitions. The aim is to provide intensive support
for any child who will be moving from primary to St
Andrew’s Academy.
Both projects above are managed by Corra and
funded by the Scottish Government’s Promise
Partnership Fund.
Renfrewshire Child Protection
Committee — Sub-group “Voice”
The Renfrewshire Child Protection Committee is
committed to The Promise. A key example of this is
ongoing work around “voice” and ensuring that we
are listening to our Care Experienced community.
A group of staff meet regularly to discuss this and
have met three times. The group is led by Youth
Services and focuses on how we can involve young
people in our services. The Promise Ambassador
attends this group.
A strategy plan is being created and
will focus on the following areas:
• The voice of children, young people
and families involved in the child
protection process
• The voice of young people
• Seldom heard voices, focusing on children
with disabilities
• The voice of infants

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13Renfrewshire’s Pinky Promise
Promise Projects (continued)
Who Cares? Scotland — Communities
that Care Project
In partnership with Who Cares? Scotland, there is a
programme for primary and secondary schools to
educate all children and young people about Care
Experience. This project aims to make schools more
understanding and inclusive of Care Experience.
Within this project, there is also a course which is
delivered to all staff in schools to ensure that they
have a good understanding of Care Experience.
Tek Care — Digital Maker Space Project
Tek Care provides digital skills and training
opportunities for young people with Care Experience.
The project aims to increase the skills and confidence
of the key people in a Care Experienced person’s
life, such as foster carers or residential staff, so that
they can support them with their digital skill journey.
This project involves five partners: YMCA Scotland,
Barnardo’s, Mhor Collective, Scottish Tech Army, and
Youth Link Scotland.

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14Renfrewshire’s Pinky Promise
Maurice and Sam
Promise Team Biographies
Promise Ambassador
Sam Macrae, Promise Ambassador,
samantha.macrae@renfrewshire.gov.uk
My name is Sam Macrae, and I am the Promise
Ambassador for Renfrewshire Council. I have
been working at the Council since July 2021 and
was involved in the Independent Care Review. My
role focuses on supporting staff and services to
think about how they can #KeepThePromise and
the needs of the Care Experienced community.
I also co-chair the Supporting the Workforce
group for The Promise to make sure that the
Council is providing employment opportunities
and support to Care Experienced people. I also
help staff to think about how they can listen to
Care Experienced people in their services.
Promise Manager/
Promise Lead Officer
Maurice Gilligan, Promise Manager,
maurice.gilligan@renfrewshire.gov.uk
My name is Maurice Gilligan. I am Renfrewshire’s
Promise Manager, and I am a member of
Renfrew-shire Council’s Children’s Services
Senior Leadership Team and a key officer in
Renfrewshire’s Children Services Partnership.
I work closely with the Scottish Government,
COSLA, Promise Scotland, and other agencies
around all aspects of The Promise. I have been
in this permanent role since October 2022. I
manage the Children’s Services Partnership’s
response to the implementation of The Promise
in Renfrewshire. I have the lead role in strategic
planning activity relating to The Promise across
Children’s Services and with key stakeholders,
including the Health and Social Care Partnership
and GGC Health Board, the Police and voluntary
sector partners.
©
OneRen, the trading name of Renfrewshire Leisure Limited.

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15Renfrewshire’s Pinky Promise
Glossary
Care Experience
The Care Experienced community is made up of anyone
who is or has been in care or is from a looked-after
background at any stage in their life. That is anyone
who is or has been in foster care, adopted, kinship care
(looked after by a relative), resident in a children’s home
or have been looked after at home under a Supervision
Order for any length of time. It also includes anyone
who is or has been on the edges of care (in contact with
social work and the wider care sector) at any point.
Corporate Management Team (CMT)
The Heads of Service across the Council meet regularly
to discuss important issues. Together, they make up
the Corporate Management Team. The CMT includes
the senior officers of the Council, OneRen and
Renfrewshire HSCP.
COSLA
The Convention of Scottish Local Authorities (COSLA)
is the national association of Scottish councils and
acts as an employers’ association for its 32 member
authorities. COSLA works on councils’ behalf to focus
on the challenges and opportunities they face, and
to engage positively with governments and others on
policy, funding and legislation.
GIRFEC
This is Scotland’s national approach to promoting,
supporting, and safeguarding the wellbeing of all
children and young people. It provides a consistent
framework, shared language and common
understanding of wellbeing. GIRFEC puts the child
or young person at the heart and helps children and
young people get the right support from the right
people at the right time.
Health and Social Care Partnership
Health and Social Care Partnerships, (HSCPs) are
organisations formed to integrate services provided
by Health Boards and Councils in Scotland. The NHS
and local authority jointly run each partnership.
Renfrewshire HSCP delivers adult social care services
and all community health services for adults and
children in the Renfrewshire area.
Lived Experience
Lived experience is the knowledge and
understanding you get when you have personally
lived through something.
Our Hearings, Our Voice
Our Hearings, Our Voice (OHOV) is an independent
board for children and young people from across
Scotland between the ages of 8–18, who have
experience of the Children’s Hearings System.
Ren10
REN10 is a network of people who work or volunteer
in the Renfrewshire area. There is a variety of early
help services for your mental health and wellbeing.
SCRA
The Scottish Children’s Reporter Administration (SCRA)
is a national body focused on children and young
people most at risk. SCRA’s main responsibilities are:
• To facilitate the work of Children’s Reporters
• To deploy and manage staff to carry out that work
• To provide suitable accommodation for
Children’s Hearings
The Independent Care Review
Between 2017 and 2020, Scotland’s Independent Care
Review heard the experiences of over 5,500 people,
who included:
• Care Experienced infants, children, young people
and adults
• Members of the paid and unpaid workforce of
Scotland’s “care system.”
Their vision was set out in the Independent
Care Review’s conclusions. In 2020, the Scottish
Parliament agreed to keep these conclusions in
full. And, when it did, it made a promise.
See also Appendix 2.
The Promise
Scotland’s ambition is that every child and young
person should grow up safe, loved, and respected. The
conclusions of Scotland’s Independent Care Review
set out the changes that need to take place to achieve
this for Care Experienced children and young people.
Scotland’s promise is that these conclusions will be
implemented in full — by 2030 at the latest.
See also Appendix 2.
UNCRC
The United Nations Convention on the Rights of the
Child (UNCRC) is the base standard for children’s rights
and sets out the fundamental rights of all children. The
UNCRC is the most widely ratified human rights treaty
in the world and sets out the specific rights that all
children have to help fulfil their potential, including
rights relating to health and education, leisure and play,
fair and equal treatment, protection from exploitation
and the right to be heard.

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Renfrewshire’s Pinky Promise