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Children’s Services 20242027 Service Improvement Plan ECSPB

Renfrewshire Council · 23 May 2024
Back to Education and Children's Services Policy Board — 23 May 2024 and its agenda

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_________________________________________________________________
To: Education and Children’s Services Policy Board
On: 23 May 2024
__________________________________________________________________
Report by: Director of Children’s Services
___________________________________________________________________ 
Heading: Children’s Services 2024-2027 Service Improvement Plan
___________________________________________________________________
1. Summary
1.1. The Service Improvement Plan for Children’s Services is a three-year plan
covering the period 2024-2027. The purpose of the Plan is to identify the
priorities being addressed, the key tasks to be implemented, the
implementation timetable and our measures of success.
1.2. The Service Improvement Plan is part of a suite of documents which describe
the strategic direction for the service and the Council, that also includes the
Council Plan, Community Plan, Risk Management Plan, and the Workforce
Plan.
1.3. The Service Improvement Plan is appended to this report and includes
Performance Indicators and an Action Plan grouped under the Council Plan
themes. A mid-year progress update on the Service Improvement Plan will be
submitted to the Education and Children’s Services Policy Board in the Autumn
of 2024.
__________________________________________________________________
2. Recommendations
2.1. It is recommended that the Education and Children’s Services Policy Board:
(a) Notes the content of the attached Service Improvement Plan; 
(b) Approves the changes to the action plan and performance indicators
outlined in Section 5; and

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(c) Notes that mid-year progress of this Service Improvement Plan will be
reported to this Board in the Autumn of 2024, with updates to the
Performance Indicators and Action Plan.
__________________________________________________________________
3. Background
3.1. Renfrewshire’s Children’s Services are responsible for the delivery of early
learning and childcare, universal services such as primary and secondary
education, social work services to children and families, justice social work
services, and targeted and specialist services for specific identified needs.
These include child protection services, the provision of education to children
and young people with additional support needs, mental health and addictions
services for children and young people, and management and rehabilitation
services for people who have committed offences. 
3.2. Our approach is strongly focused on prevention, early intervention and
providing additional support for the most vulnerable. Whilst children’s health
services sit within Renfrewshire’s Health and Social Care Partnership (HSCP),
a key priority of both organisations will be the continuation of effective
integrated working to improve outcomes for children and young people.
3.3. The Service Improvement Plan is a comprehensive statement of the outcomes
the service aims to achieve, and the actions it will take to achieve these. It fits
within the wider planning framework of the Council by taking account of
Community Planning themes and Council priorities. It enables elected
members to have oversight of developments within the service and to consider
and develop policy options which reflect both the needs of our children, young
people, and their families and communities, and resource availability.
__________________________________________________________________
4. Service Improvement Plan 2024-2027:  What do we want to achieve?
4.1. Over the next three years, Children’s Services will play a critical role in
Renfrewshire’s local response to poverty, by sharing data and insight to direct
resources to areas of greatest impact, and improving outcomes for children and
families currently living in poverty.
4.2. All Council services continue to operate in a challenging context. Our
communities face a cost-of-living challenge, and we will respond by addressing
the causes of inequalities. Schools and children’s social work services are also
witnessing increases in scale of need and demand caused by households
facing financial difficulty. 
4.3. Children’s Services will continue to draw upon relevant insight to target its
resources appropriately, with contributions complementing the activity outlined

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in the Renfrewshire Children’s Services Partnership Plan, the Education
Improvement Plan, and the Fairer Renfrewshire Programme.
4.4. In accordance with the United Nations Convention on the Rights of the Child
(UNCRC), we will ensure that the voices of children and young people are
heard and included, and their human rights are respected. Children and young
people’s human rights will be at the heart of the planning and delivery of
services that affect them. Children’s Services will inform Renfrewshire’s
response to UNCRC by promoting awareness of children’s rights, not just
amongst children and young people but also adults.
4.5. By ensuring that robust child protection procedures are in place, we will protect
the most vulnerable members of our communities, including children and young
people who are at risk of harm. Our Equally Safe Strategy will be refreshed,
and implemented in our education settings, underpinning our commitment to
eradicating violence against women and girls and providing safety for all.
4.6. Children’s Services are committed to supporting and nurturing our children,
families and communities, through our approach to the whole family wellbeing
model. We will also promote early and preventative intervention, and continue
supporting children, young people and their families to prepare for the move
into adult services and greater independence. We aim to engage with, and
encourage participation of, children, young people and their families to ensure
that their needs are met. 
4.7. The family wellbeing service and request for assistance system will be formally
launched. We will increase capacity to support parents through additional third
sector grant funding and identify local areas for family wellbeing hubs. Through
the family wellbeing evaluation strategy, we will be able to evidence
improvements against the strategic development areas outlined in the family
wellbeing action plan. 
4.8. The work and activity around Renfrewshire’s response to The Promise is at a
key stage in the 10-year programme. The Scottish Government’s Promise
Implementation Plan and The Promise Plan 2024-30 is due to be published in
Summer 2024. Upon publication of these plans there will be initial mapping and
planning around the implementation of both plans and what it means for
Childrens Services and wider Council services in relation to our planning,
priorities and governance arrangements. 
4.9. As we develop our learning estate, we are committed to developing modern,
energy efficient and fit for purpose buildings, strengthening our approach to
planning, and creating an inclusive environment to allow children and young
people to thrive. 
4.10. We aim to raise attainment for all, close the attainment gap for our most
vulnerable children, focus on improvements in literacy and numeracy, and
ensure the educational needs of children, young people and their parents and

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carers are met. We will continue to support vulnerable young people to achieve
and sustain positive pathways after leaving school.
4.11. Following our service re-designs, models will be developed to enable effective
delivery of our key workforce priorities to support the health, safety and
wellbeing of our staff. Following service re-designs, collaborative and people-
centred, reflecting our values with regular workshops and catch ups. 
__________________________________________________________________
5. Proposed changes to the Action Plan and Performance Indicators
5.1. From the 2024/25 reporting year, we will no longer report on the action ‘Further
embed the recommendations of The Promise in service delivery’. Instead, this
will be superseded by the action ‘The Promise Strategic Oversight Board and
workstreams will progress and ensure Renfrewshire ‘Keeps the  Promise’ and
delivers improved outcomes for individuals who are care experienced,
wherever possible keeping children within their families’ – which is already
reported through both the Service Improvement Plan and the Council Plan. This
will ensure consistency and avoid duplication in reporting on Renfrewshire’s
progress in #KeepingThePromise.
5.2. Progress on ‘Finalise Parenting Strategy, launch and deliver on key actions
through portfolio’, will continue to be monitored through the Inclusion Portfolio
and the Education Improvement Plan, although it will be reported to this Board
through the action ‘Build local capacity for transformational whole systems
change and to scale up and drive the delivery of holistic whole family support
services’.
5.3. It is recommended that the following two performance indicators should be
removed from the Service Improvement Plan:
• Average Complementary Tariff (S4) 
• Average Complementary Tariff (S5) 
5.4. If acceptable, these will be replaced with the following three indicators which
will provide an overall picture of pupil attainment throughout the senior phase:
• Average total tariff score of all school leavers in Renfrewshire 
• Average total tariff score of leavers living in SIMD 30% most deprived
areas 
• Percentage gap in average total tariff score of school leavers resident
in SIMD 30% most deprived and those from the 70% least SIMD
deprived Renfrewshire areas 
5.5. The most recent data for these three indicators is included in the appendix to
this report.

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5.6. Finally, the title of the following performance indicator should be updated to
reflect how it is recorded and reported nationally through the Improvement
Service’s Local Government Benchmarking Framework (LGBF). From 2024/25,
this indicator will be reported as ‘Proportion of children being looked after in the
community’:
• ‘Percentage of Looked After Children cared for in the community (%)’
__________________________________________________________________
6. Monitoring progress
6.1. Progress on the implementation of the Service Improvement Plan is regularly
monitored by the extended Senior Leadership Team and will be reported to the
Education and Children’s Services Policy Board on a six-monthly basis. A mid-
year review of progress will be brought to this Board in the Autumn of 2024,
with an annual outturn reported in Spring 2025. 
Implications of the Report
1. Financial – The Service Improvement Plan highlights resourcing pressures
arising from increasing demand for services and the current financial
environment. 
2. HR & Organisational Development – The Service Improvement Plan also
highlights workforce development and wellbeing considerations.
3. Community/Council Planning – The report details a range of activities which
reflect Council and Community Planning themes and a direct link to the delivery
of the Council Plan.
4. Legal – none.
5. Property/Assets – none.
6. Information Technology – Service developments relating to information
technology are key enablers of service improvement, modernisation, and
support service-level and corporate objectives.
7. Equality & Human Rights – The Recommendations contained within this report
have been assessed in relation to their impact on equalities and human rights.
No negative impacts on equality groups or potential for infringement of
individuals’ human rights have been identified arising from the recommendations
contained in the report. If required following implementation, the actual impact of
the recommendations and the mitigating actions will be reviewed and monitored,
and the results of the assessment will be published on the Council’s website. 
8. Health & Safety – none.
9. Procurement – none.

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10. Risk – Risks related to the delivery and management of services are regularly
monitored and included in Renfrewshire Council’s Corporate and Strategic Risk
Registers.
11. Privacy Impact – none. 
12. COSLA Policy Position – none.
13. Climate Change – Actions and performance indicators aligned to Strategic
Priority 4: Green, of Renfrewshire’s Council Plan, highlights activities across the
Council to tackle climate change. 
___________________________________________________________________
List of Background Papers:  None
___________________________________________________________________
Author:   Alasdair Mann, Policy Officer (People)
Contact Officer:      Yvonne Farquhar, Policy Manager (People)
Appendix I:   Service Improvement Plan 2024-2027
___________________________________________________________________

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Children’s Services
Service Improvement Plan 2024 – 27

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Welcome to our Service Improvement Plan
I am delighted to introduce Renfrewshire Council’s Children’s Services Service Improvement Plan for 2024 to 2027,
my first as Director.
The plan sets out our vision for the three years ahead, and how we as a team will help ensure the organisation
delivers on the strategic outcomes set out in the Council Plan.
Councils everywhere are facing a very challenging financial context over the years ahead, while the cost-of-living crisis and poverty-
related inequalities will continue to affect our communities.
So that makes it all the more important we have a clear sense of direction on how to focus our resources to deliver on what’s most
important – helping deliver the best start to life for Renfrewshire’s children and young people.
This plan will help us do that. I have been impressed by the commitment and great work already being delivered by colleagues
across the service, and the plan sets out where we can continue and build on that over the next three years.
Our areas of focus will include putting children and young people at the heart of our services, tackling the impact of poverty,
protecting the most vulnerable, raising attainment for all, and creating the best possible environment for our children and young
people to thrive.
That will mean a team effort across the service, the wider council and our partners. I look forward to working with all you to do that.
Janie O’Neill
Director of Children’s Services

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Our Children’s Services

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Children’s Services - about us
Children’s Services are responsible for the delivery of early learning and childcare, primary and secondary education,
social work services to children and families, and justice social work services. 
Children’s Services provides universal services such as education, and targeted and specialist services for specific
identified needs. 
Our specialist provision includes child protection services, providing education to children and young people with
additional support needs, mental health and addictions services for children and young people, and management
and rehabilitation services for people who have committed offences.
The Director of Children’s Services is the Council’s Chief
Education Officer and is supported by three Heads of
Service: two Heads of Education and the Head of Children
and Justice Social Work.
The Head of  Children and Justice Social Work is also the
Chief Social Work Officer for the Council and the Health and
Social Care Partnership. 
Director of
Children’s
Services
Janie O’Neill
Head of Children
and Justice
Social Work
John Trainer
Interim Head of
Education
Emma Henry
Interim Head of
Education
Gerry Lyons

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Our Resources and Risks
BUDGET
On 29 February 2024, the 2024/25 General Service
budgets for the following were approved:
• Revenue budget £519m.
• Capital budget £450m (2024/25 to 2028/29).
The Children’s Services revenue budget for 2024/25 is
approximately £254m, equating to almost half of the
Council’s General Services budget.
As part of the capital budget, over £56m will be invested
in 2024/25 as part the investment in Schools and Early
Years establishments, with £155m to be invested over the
period 2024/25 to 2028/29.
RISK MANAGEMENT
The Council’s risk management arrangements are well established with
all strategic, corporate and service risks being reported to the Audit, Risk
and Scrutiny Board. Children’s Services risks are detailed below:
Risk Level Strategic Corporate Service
Very High • Successful Cyber Attack
High
• Strategic
sustainable
planning for
people and assets
• Delivery of the Dargavel
solution
• Organisational learning
from Dargavel
investigation
Moderate
• Portfolio Management  -
Unintended delays in progress in
each of the three
1. Curriculum, learning, teaching
and assessment;
2. Inclusion; and
3. Families and Communities
• Availability of Alternative Care
Placement (Foster Care and
Residential Care)

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Renfrewshire Council’s Service Improvement Context
Reflecting our values
Delivering financially sustainable services
Promoting equality, diversity and inclusion
Delivering Best Value
Aligning to our Council Plan and the Community Plan

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Workforce innovation and wellbeing
The Council launched its people strategy “Our People, Our Future” in 2021, which was updated in 2023 with the following 3 priorities:
Improving our   Workforce Planning  Equality, Diversity, and Inclusion 
Employee Experience 
The strategy describes the Council’s organisational development vision and workforce planning activities under three strategic outcomes –
improving our employee experience, workforce planning and equality, diversity and inclusion.
The strategy is aligned with the Council Plan and is focussed on the Council improving our employees’ experience whilst at work, looking at
living our values, employee voice and recognitions which all positively impact on the culture within our workplace.  There is a focus on
workforce planning, there are many changes and challenges facing the Council in the coming years and this will ensure the right workforce
and right skills are in place to deliver this.  The last priority is focussed on inclusion, the council wants to be a place where everyone feels
included and has a richness of diversity.
Children’s Services will ensure these priorities are reflected in both our strategic and day-to-day operations. High-level actions are
embedded in our Service Improvement Plan, with a particular emphasis this year on supporting our teams following service re-designs.
These re-designs have been – and will continue to be – collaborative and people-centred, reflecting our values with regular workshops and
catch ups.
We also continue to actively promote health and wellbeing policies and initiatives alongside managing absence.

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Cost-of-Living-Crisis
Humanitarian
Support and
Resettlement
UN Convention
on the Rights
of the Child
The Promise
GIRFEC Refresh
and additional
support for
learning review
Tackling the
poverty-related
attainment gap
National
Guidance for
Child Protection
in Scotland
Vision for
Justice in
Scotland
National
Care Service
Raising
Attainment
for All
Climate Change
Education Reform
National
Social Work
Agency
National Policy Context

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Our Values Council and Community Plans
Gaelic Language Plan
Re
Local Policy Context

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Key Priorities
Raise attainment and enhance
learning and teaching in an
inclusive environment
Protect the most vulnerable
members of our communities,
including children and young
people who are at risk
Place children and young people’s
human rights at the heart of the
planning and delivery of services
that affect them
Create the best possible learning
estate to allow children and young
people to thrive
Reduce child poverty in
Renfrewshire and improving
outcomes for children and families
currently living in poverty
Support and nurture our children,
families and communities

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Our Focus 2024/25
• Playing a critical part in ourlocal response to poverty, sharing data and insight to direct resources to
areas of greatestimpact
• In accordance with UNCRC, ensure thatvoices of children and young peopleare heard and included,
and their human rights arerespected
• Ensure that robust child protection responses are in placeand implement our updated local
procedures
• Continuing the progress of Renfrewshire’s response to KeepingThe Promise
• Enhance our approach to thewhole family wellbeingmodel, promoting early and preventative
intervention
• Work collaboratively with our key partners to ensure our children and young people enjoy good
physical and mental health

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Our Focus 2024/25
• Supporting children, young people and their families to prepare for themove into adult
services and greaterindependence
• Through the Learning and Teaching Strategy, close the attainment gap with a focus on
improvement in literacy and numeracy
• Strengthen our approach to planning and future proofing our learning estate
• Supporting the review of ourEqually Safe Strategy
• Continuing to support vulnerable young people toachieve and sustain positive
pathwaysafter leaving school; and
• Continue to develop our service models and to enable effective delivery of our key workforce
priorities to support the health, safety and wellbeing of our staff.

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Alongside our Service
Improvement Plan and
progress reporting, we also
have a range of key plans,
strategies and reports (click on
titles  to access)
Children’s
Services
Partnership
Plan
Education
Improvement
Plan
Council Plan Community
Plan
Renfrewshire
Inclusion
Strategy
Governance
A wide range of reports are
presented to the Education and
Children’s Services Policy Board.
Papers and access to video
recordings of board meetings can
be found here.
Other plans, strategies and reports

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Delivering the Council Plan
Children’s Services Action Plan and
Performance Indicators

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Delivering the Council Plan – Place
What will we do? What difference will we make? Who is leading this? When will we do this by?
Progress development work in relation to the
priority schools identified in the Learning Estate
Management Plan –
a) Paisley Grammar School Community Campus
b) Thorn Primary School
Pupils and staff enjoy a modern, fit for purpose,
learning estate which supports learning and
achievement.
Education Manager (Learning
Estate & Resources)
a) 31 August 2026
b) 31 March 2026
Undertake an evaluation of the roll out of full Wi-Fi
across the school estate
Ensure that we have good connections which
supports flexible learning and allows that is aligned
to current technology trends. 
Digital Learning and Link
Manager 31 March 2026

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Delivering the Council Plan – Place
What will we do? What difference will we make? Who is leading this? When will we do this by?
Refresh Renfrewshire’s Equally Safe Strategy Preventing and eradicating violence against
women and girls.  Justice Services Manager 31 December 2024
Continue to implement ‘Equally Safe at School’
policy
A whole school approach to preventing and
eradicating violence against women and girls, with
staff and students working together with a shared
understanding and commitment to equality and
safety for all. 
Justice Services Manager
Education Manager (Quality
Improvement and Health &
Wellbeing)
31 March 2027
Implement the priority actions from the National
Strategy for Community Justice with our
Community Justice partners
Enhance intervention at the earliest opportunity by
ensuring greater consistency, confidence in and
awareness of services which support the use of
direct measures and diversion from prosecution.
Enhance community integration and support by
increasing and promoting greater use of voluntary
throughcare and third sector services. 
Justice Services Manager
Community Justice Lead
Officer
31 March 2027

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Delivering the Council Plan – Economy
What will we do? What difference will we make? Who is leading this? When will we do this by?
Working in partnership with Skills Development
Scotland, West College Scotland, Invest in
Renfrewshire and Developing the Young Workforce
West, we will ensure planned robust approaches to
supporting our most vulnerable learners into
positive destinations
This will provide a coordinated approach to
ensuring that all young people, particularly the
most vulnerable, are given the best opportunities
and supports to move into positive future
pathways.
Education Manager
(Developing the Young
Workforce)
31 March 2025
Contribute to the Council’s Workforce Plan and
Strategic Recruitment and Talent Management
Plan to enable us to meet workforce demands
particularly in relation to Teaching and Social Work
Creating a high performing and sustainable
workforce capable of meeting the Council’s future
challenges.  
Education Manager
(Leadership & Professional
Development)
Strategic Manager (Children
and Justice Social Work)
31 March 2027

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Delivering the Council Plan – Fair
What will we do? What difference will we make? Who is leading this? When will we do this by?
Implementation of the Learning, Teaching and
Assessment Strategy that clearly articulates the
vision for planning and delivering high quality
learning, teaching and assessment
All staff will be aware of the Renfrewshire Vision for
learning, teaching and assessment and features of
highly effective practice and will begin to use them
in their practice.
All practitioners are provided with the opportunity
to learn from and share highly effective practice.
All staff will be empowered and supported to
strengthen their practice through collaboration and
professional learning.
Learners’ experiences will improve as the vision for
highly effective practice is realised in each
establishment. 
Education Manager
(Assessment & Moderation) 31 March 2027
Where it is safe and appropriate to do so, families in
need of support will be diverted away from social
work and offered assessment and time-limited
intervention from Barnardo’s
More children will be able to safely remain within
the care of their families.
Families’ capacity to safely meet the needs of their
children is increased. Fewer children will require
statutory social work intervention.
Children’s Services Manager
(Front-Door) 31 December 2024

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Delivering the Council Plan – Fair
What will we do? What difference will we make? Who is leading this? When will we do this by?
Raise attainment and skills for learning, life, and
work to enhance opportunities and choices for all
our children and young people
Close the educational attainment gap for our care
experienced children and young people.
Ensuring equality through targeted improvement
activity in literacy, numeracy and health and
wellbeing
Improve attendance and provide help to parents
and carers to support their children and young
people to meet their educational needs. 
Heads of Education 31 March 2027
The Promise Strategic Oversight Board and
workstreams will progress and ensure Renfrewshire
‘Keeps the Promise’ and delivers improved
outcomes for individuals who are care experienced,
wherever possible keeping  children within their
families
Care experienced young people have better
outcomes and a more positive experience of care;
feel listened to and valued; can build and maintain
good relationships.
The Promise Manager 31 March 2025

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Delivering the Council Plan – Fair
What will we do? What difference will we make? Who is leading this? When will we do this by?
Build local capacity for transformational whole
systems change and to scale up and drive the
delivery of holistic whole family support services
Working with all stakeholders including
professional associations to design a locality model
to provide a framework for inclusion. Governance
systems are clear, open, and transparent and
ensure equity of approach, effective, efficient, and
sustainable use of resources including the
workforce, maximising funding across all localities.
Inclusion offers through schools and specialist
resources provide bespoke interventions to
support children and young people from Early
Years to Senior Phase.
Education Manager (Whole
Family Wellbeing) 31 March 2025
Progress the design and delivery of the Curriculum,
Learning, Teaching and Assessment; the Families
and Communities; and the Inclusion Portfolios
within Children’s Services
Each portfolio is tasked with developing their own
portfolio plan to deliver on our agreed service
priorities. Portfolios are unique, delivering on clear
actions related to their context however they are
also linked by cross-cutting actions, and this is
evident in each plan. Portfolio planning teams have
been established to support with the development
and delivery of the portfolio plan. Teams are also
responsible for evaluating and reporting at regular
intervals throughout the year.
All Heads of Service 31 March 2025

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Delivering the Council Plan – Fair
What will we do? What difference will we make? Who is leading this? When will we do this by?
Deliver mental health and wellbeing support,
including Ren10 mental health and wellbeing
network to support  children, young people and
their families
Ensure key staff are equipped with the skills and
knowledge to support families around mental
health and wellbeing by establishing a strategic
plan of training. By accessing appropriate training,
staff will be better equipped to support children
and young people with regards to their mental
health.
Education Manager (Quality
Improvement & Health and
Wellbeing)
31 March 2025
Establish a dedicated team to support kinship
carers in Renfrewshire
This will provide more focussed support to kinship
carers and separate off the support provided to
carers and the children they care for. This should
reduce potential placement breakdowns and
improve the overall experience of children in
kinship care.
Children’s Services Manager
(Renfrewshire-Wide Services) 31 December 2024

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Delivering the Council Plan – Fair
What will we do? What difference will we make? Who is leading this? When will we do this by?
Introduce a new role  of Independent Decision Maker
within the Social Work Service.
This role will be responsible for chairing Looked After
Reviews and Child Protection Planning meetings.
This will enhance the scrutiny and oversight of
decision making for children who are accommodated
or at risk of being accommodated therefore ensuring
we keep as many children as possible living safely in
their family home.  
Children’s and Justice
Services Manager (Assurance
& Change)
30 September 2024
Establish a whole service Social Work duty team with
responsibility for all new requests for assistance.
Standardise approach and improve practice in
response to the first point of contact with Social
Work.
Children’s Services Manager
(Front Door Services) 31 October 2024
Introduce whole service teams for cases which
require medium- and longer-term allocation for
Social Work support.
This will be separate from new requests for
assistance. The Social Workers in these teams will not
require to be on duty on a weekly basis therefore
reducing firefighting and allowing them to focus on
more planned interventions with children and
families. Cases will be allocated on capacity rather
than geographic location and transfers within the
service will be minimised to promote best practice in
terms of relationship-based practice.
Children’s Services Manager
(Children & Families Teams) 31 October 2024

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Delivering the Council Plan – Fair Performance Indicators
Performance Indicators – Financial Year Last Updated Value Target
Proportion of children being looked after in the community Q4 2023/24 90.9% 89.9%
Percentage of accommodated Looked After Children placed with families Q4 2023/24 90.3% 83%
Percentage of care leavers participating in employment, training or education Q4 2023/24 56% 55%
Percentage of care leavers who have had a period of homelessness in the last 6 months Q4 2023/24 6% 0%
The percentage of NEW clients subject to a new supervision order seen by a supervising officer
within 1 week Q1 2023/24 64% 85%
% of NEW unpaid work orders/requirement complete by the required date Q1 2023/24 96% 75%
Percentage of NEW unpaid work clients seen within 1 working day of the order Q1 2023/24 53% 70%
Percentage of  NEW unpaid work clients receiving an induction within 5 working days of the order Q1 2023/24 62% 75%
Percentage of NEW unpaid work clients beginning work placement within 7 working days of the
order Q1 2023/24 58% 65%

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Delivering the Council Plan – Fair Performance Indicators
Performance Indicator – Academic Year Last Updated Value Target
% of Leavers attaining literacy SCQF Level 4 2022/23 95.7% 98%
% of Leavers attaining numeracy SCQF Level 4 2022/23 93.0% 94%
% of Leavers attaining literacy SCQF Level 5 2022/23 85.3% 88%
% of Leavers attaining numeracy SCQF Level 5 2022/23 75.3% 77%
Average total tariff score of all school leavers in Renfrewshire 2022/23 933 959
Average total tariff score of leavers living in SIMD 30% most deprived areas 2022/23 681 770
Percentage gap in average total tariff score of school leavers resident in SIMD 30% most
deprived and those from the 70% least SIMD deprived Renfrewshire areas. 2022/23 36% 28%
Average Total Tariff Score of Looked After Children (school leavers) 2022/23 320 330
Gap between the Average Total Tariff Score of Looked After Children (school leavers) and
that of the total Renfrewshire leavers cohort 2022/23 66% 63%
No of foundation apprenticeships accessed by Renfrewshire school pupils 2022/23 14 45
Percentage of pupils satisfied with establishments Education Scotland Survey 2023/24 82.7% 100%

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Delivering the Council Plan – Fair Performance Indicators
Performance Indicator – Academic Year Last Updated Value Target
Percentage Point Gap in % Pupils Achieving Expected Level for their stage in Literacy between
pupils living in 30% Most Deprived areas and those living in 70% Least Deprived Areas (SIMD) 2022/23 16 10
Percentage Point Gap in % Pupils Achieving Expected Level for their stage in Numeracy between
pupils living in 30% Most Deprived areas and those living in 70% Least Deprived Areas (SIMD)  2022/23 11 9
Percentage Point Gap in % Pupils Achieving Expected Level for their stage in Literacy between
pupils entitled to Free School Meals and pupils not entitled  2022/23 22 15
Percentage Point Gap in % Pupils Achieving Expected Level for their stage in Numeracy between
pupils entitled to Free School Meals and pupils not entitled  2022/23 18 14
% of School leavers in a positive destination 2022/23 96.4% 98%
% of children attending school (Primary) 2022/23 92.8% 95.5%
% of children attending school (Secondary) 2022/23 86.9% 91%
% of young people choosing to stay onto S5 (as % of S4 roll at September previous year) 2023/24 87.8% 92%
% of young people choosing to stay onto S6 (as % of S4 roll at September two years before) 2023/24 63.2% 71%

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Delivering the Council Plan – Green
What will we do? What difference will we make? Who is leading this? When will we do this by?
Continue to work with other council services to
deliver improvements to the school estate which
offer a high degree of environmental sustainability
and energy efficiency.
Following the Council’s declaration of a climate
emergency in June 2019, the delivery of this action
will make a critical contribution towards
Renfrewshire being carbon neutral by 2030.
Education Manager (Learning
Estate & Resources) 31-Mar-2026

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Delivering the Council Plan – Living Our Values
What will we do? What difference will we make? Who is leading this? When will we do this by?
Engage and participate in Trauma Informed and
Responsive Renfrewshire programme
We understand what trauma is, and how it affects
people, so we will now work differently: Learning
and working together to co-create fair and helpful
collaborations to support healing and recovery
with people affected by trauma.
Progress towards, and achievement of,
improvement outcomes for people, systems and
services as detailed of five strategic themes and
outcomes in Trauma Informed and Responsive
Renfrewshire programme 
All Heads of Service 31-Mar-2026
Actively promote health and wellbeing support for
staff
Our staff feel supported and are aware of the health
and wellbeing support available to them.  All Heads of Service 31-Mar-2027

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Delivering the Council Plan – Living Our Values
What will we do? What difference will we make? Who is leading this? When will we do this by?
Place the human rights and needs of every child
and young person at the heart of service planning
and delivery (UNCRC)
Promote awareness of children’s rights, not just
amongst children and young people but also
adults. 
Strategic Manager (Children
and Justice Social Work)
Head of Education (Inclusion
and Quality Improvement)
31-Mar-2027
Through engagement and participation, we will
ensure the collective views, needs and aspirations
of children, young people and families are met.
We take steps to ensure seldom heard voices are
heard e.g., care experienced children and young
people and those children involved in child
protection.
The participation and influence of care experienced
children, young people and their families is
recorded and evidenced. 
Head of Education (Inclusion
and Quality Improvement)
Child Protection Adviser
Children’s Services Manager
(Children & Families Teams)
31-Mar-2027
In partnership with the HSCP, closely collaborate
with young people and their families to ensure a
smooth transition to adult services.
Empower young people with disabilities and their
families to make informed choices. 
Children’s Services Manager
(Renfrewshire-Wide Services) 31-Mar-2027

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Delivering the Council Plan – Living Our Values
Management Information
Performance Indicators
Performance Indicators – Financial Year Last Updated Value Target
% of Stage 1 complaints responded to within timescales agreed with
customers Q4 2023/24 100% 95%
% of Stage 2 complaints responded to within timescales agreed with
customers Q4 2023/24 91% 95%
% of FOI requests completed within timescale by Children's Services Q4 2023/24 85% 100%
Performance Indicators – Financial Year Last Updated Value
Percentage of children registered in this period who have previously been on the Child
Protection Register Q4 2023/24 11.1%
Number of children on the Child Protection Register at quarter end date Q4 2023/24 61

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Children’s Services
Service Improvement Plan 2024 – 27