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Argyll Community Housing Association (ACHA) - Annual Report

Argyll and Bute Council · 11 December 2024
Back to Oban Lorn & The Isles Area Committee — 11 December 2024 and its agenda

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Page 1

Vision – “Delivering Quality Housing and More Homes
in Great Places to Live and Work.”
Update to Argyll and Bute Council
Oban, Lorn and the Isles Area Committee
Michelle Mundie
Chief Executive
11th December 2024
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Vision – “Delivering Quality Housing and More Homes
in Great Places to Live and Work.”
Investment Programme
In previous years extensive programmes of investment have been carried out. This
has resulted in the programme for this year being targeted to address existing
components that are coming to the end of their useful life, as identified as part of
our stock condition survey (this excludes any work done through our Warm Homes
Team), and we will look to compile larger investment programmes for the coming
years. Works will include windows, doors, heating systems, kitchens and bathrooms
The Scottish Housing Regulator (SHR) has recently published a recommended
practice report for an integrated asset management plan.
We are currently reviewing and developing our  integrated asset management plan
in line with the regulators recommendations to ensure that assets (tenants’ homes)
are sustainable and remain fit for purpose in the short, medium, and long term. 2

Page 3

Vision – “Delivering Quality Housing and More Homes
in Great Places to Live and Work.”
Adaptations
Argyll Community Housing Association (ACHA) has been awarded
£247,500.00 in Scottish Government Grant, this is less than previous years
due to budget cuts within the Government.  The funding is used to install
essential aids and adaptations for our most vulnerable customers across
Argyll and Bute.
In Oban, Lorn and the Isles we have completed 34 adaptations this year to
assist our customers to continue living in their home safely.   We have a
further 16 adaptions for the area on hold due to the reduction in
Government funding.
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Page 4

Vision – “Delivering Quality Housing and More Homes
in Great Places to Live and Work.”
Warm Homes Fund
Our Warm Homes Fund Project is continuing to improve the energy
efficiency of our properties by installing multiple features.  In the Oban,
Lorn & Isles area we have installed to our properties:
• 26 Solar Photovoltaics Panels (SPV)
• 17 Air Source Heat pump heating systems
• 10 loft insulation
We are working with a number of  contractors that have been awarded
ECO4 funding and the number of properties that will benefit from this
partnership will increase next year, this will include properties on the
islands. 4

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Vision – “Delivering Quality Housing and More Homes
in Great Places to Live and Work.”
BEIS Whole House Retrofit Programme
The Business, Energy, Industrial Strategy (BEIS) programme is now complete
In Oban, Lorn and the Isles. 40 properties across the area received all of the
following retrofit energy efficiency measures:
• Air Source Heat pump systems
• External and Internal wall insulation
• Loft insulation top up
• Triple glazed windows and doors
These improvements could see our tenants benefiting from a reduction of up to
60% in energy costs. 
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Vision – “Delivering Quality Housing and More Homes
in Great Places to Live and Work.”
43 Achlonan, Taynuilt
Before
The property had:
• Solid fuel heating system
• Standard loft insulation
• As built cavity and external wall
insulation
• Double glazing
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(BEIS) Whole House Retrofit Programme

Page 7

Vision – “Delivering Quality Housing and More Homes
in Great Places to Live and Work.”
43 Achlonan, Taynuilt
After
During the retrofit project, the property
received the following improvements:
• Air Source Heat Pump heating
system
• Cavity wall insulation
• External wall insulation
• Loft insulation
• Triple glazed windows and doors
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(BEIS) Whole House Retrofit Programme

Page 8

Vision – “Delivering Quality Housing and More Homes
in Great Places to Live and Work.”
Exemplar Estates
Drainage works have been  carried out successfully at McCaig Road,
Oban, to address flooding on the path and adjacent gardens

Page 9

Putting our Tenants and our Communities First
Welfare Rights
ACHA’s  Welfare Rights Team have helped secure unclaimed benefits and
grants for out tenants. Below are the results for  the period since the 1st April
2024:
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Area Total Income Number of Clients
Lomond £   434,568.52 129
Oban Lorn & the Isles £   578,994.95 217
Mid Argyll & Kintyre £   424,437.60 153
Cowal & Bute £  626,353.00 244
Totals £2,064,354.07 743

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Vision – “Delivering Quality Housing and More Homes
in Great Places to Live and Work.”
Other Updates
• Our Welfare Rights Officers have also  secured awards totalling 
£59,930 for 239 tenants through the Housing Association
Charitable Trust (HACT) Fuel Fund, and made 178 referrals for
assistance to other agencies such as Ali Energy and the Flexible
Food Fund.
• To assist with the Housing Emergency, 20 properties have been
acquired through the Argyll and Bute Buy Back Initiative, with a
further one committed. One of the properties purchased is located
in Dunollie, Oban, and another property we have committed to is
located on the Island of Tiree.
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Vision – “Delivering Quality Housing and More Homes
in Great Places to Live and Work.”
Other Updates
• Gypsy Traveller sites; we are lobbying the Scottish Government with
respect to accessing funding to carry out necessary upgrades at our
2 sites, one of which is at  Bayview, Ledaig.
• Feasibility work with North Mull Woodland Development Trust to
develop sites on  the Isle of Ulva (5 properties) and at Dervaig (4
properties).
• From our most recent tenant satisfaction survey, satisfaction with
our overall service has increased from 83.75% in 2021 to 92.03% in
2023. The Scottish average is 86.5%.
• Aids and adaptations; significant cuts to funding for housing
associations means that many tenants face being trapped in
unsuitable accommodation or experiencing prolonged stays in
hospital.
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Other Updates
Vision – “Delivering Quality Housing and More Homes
in Great Places to Live and Work.”
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Chartered Institute of Scotland (CIH)  Scotland Housing Awards 2024
• ACHA was shortlisted in two categories for its development project at Eton
Avenue, Dunoon; The “Working in Partnership” category, where the 
Association worked in partnership with Argyll and Bute Council Housing
Services and Argyll and Bute Health and Social Care Partnership to build 4
specially designed and adapted wheelchair houses for families with
particular needs on the Home Argyll housing waiting list,  and the
“Excellence in Regeneration and Sustainability” category.

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Other Updates
Vision – “Delivering Quality Housing and More Homes
in Great Places to Live and Work.”
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The new properties at
Eton Avenue, Dunoon

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Other Updates
• ACHA’s 10 10 10 initiative; 13 schools in Argyll and Bute received an
award in 2024 with 2 of the schools being located in Oban, Lorn and the
Isles. Oban High School received £1,000  and Park Primary in Oban
received £500.
• ACHA’s Community Action Fund;  we continue to welcome applications
for funding of up to £500   from the Community Action Fund. 23 registered
charities have received an award from the fund of up to £500 so
far in 2024/25,  including  9 in Oban Lorn and the Isles;
An Tobar and Mull Theatre, Adventure Oban, Oban Pride,
Developing Potential, Grab Trust, Hope Kitchen, Highlands &
Islands Music and Dance Festival, 1st Argyll (Lorn) Scout  Group
and Oban Winter Festival.
Vision – “Delivering Quality Housing and More Homes
in Great Places to Live and Work.”
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