Democracy Spraffa

1 - Tourism Update

Renfrewshire Council · 24 January 2023
Back to Economy and Regeneration Policy Board — 24 January 2023 and its agenda

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___________________________________________________________________
To: Economy and Regeneration Policy Board
On: 24 January 2023
___________________________________________________________________
Report by: Chief Executive
___________________________________________________________________
Heading: Tourism Update
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1. Summary
1.1 The Renfrewshire Visitor Plan concluded in 2021. There is now an opportunity
to develop a new Tourism Action Plan. 
1.2 Work has been carried out to consider the key strengths and opportunities of
the tourism sector. 
1.3 A series of key themes have been identified: Collaboration, Infrastructure, Rural
Renfrewshire, Paisley, Events, and Business Tourism. 
1.4 Work will continue in the development of these themes to deliver a new
industry-led Tourism Action Plan by March 2023.
___________________________________________________________________ 
2. Recommendations 
2.1 It is recommended that the Board:- 
(i) Notes the work undertaken and progress to date in engaging industry and
key stakeholders around a series of key themes for progression. 
(ii) Notes the intent to develop a new Tourism Action Plan by March 2023
which will be led by a new tourism industry group, aligned to the Economic
Leadership Panel.
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3. Background 
3.1 The Renfrewshire Visitor Plan came to an end in 2021, with annual reports and
a final report previously submitted to the Leadership Board in December 2020.

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This plan was produced within the context of a live bid for the ‘UK City of Culture
2021’. There is now an opportunity to refresh Renfrewshire’s approach to
supporting tourism in the context of an ‘action’ plan that sets out a number of
key themes. 
3.2  Investment in Paisley’s cultural infrastructure worth £113m will have a
significant impact on the visitor economy in the region, expanding
Renfrewshire’s tourism product and appeal significantly.  The region is also
home to a national gateway in the form of Glasgow International Airport. It is
vital that Renfrewshire builds on this success to support wider tourism
ambitions across the region. 
4. Strategic links 
4.1 Recently the Council have commissioned EKOS to provide an analysis of the
growth sectors in Renfrewshire, identifying future opportunities and providing
recommendations on which industry sectors should be prioritised and targeted
for future investment.  This research highlighted that tourism, hospitality and
the visitor economy should be a priority growth opportunity for Renfrewshire. 
Across the region there are assets that have yet to realise their full potential,
which in turn can unlock wider growth and investment.  The analysis highlighted
that there are opportunities to develop a positive impact on tourism image and
perception, create new jobs and increase visitor dwell time and spend.   
4.2 As a key identified growth sector there are opportunities to link outcomes and
drivers, and support investment. For example, Ingliston Country Club have just
launched their new £500,000 motorhome / RV park, the first in the county. This
not only opens a new market but also supports motorhome hire businesses in
Paisley by offering clients a first stop/last stop before arriving or leaving via
Glasgow Airport. 
4.3  There are also opportunities to build on the success of Future Paisley. The
ongoing partnership supporting Future Paisley has driven forward £113m
investment in cultural infrastructure revitalising key assets including Paisley
Museum, Paisley Town Hall, and Paisley Arts Centre. It is vital that the new
tourism action plan builds on this success, supporting these key assets and
linking to the ongoing events programme and wider regional opportunities.   
4.4 Renfrewshire Council has a strong partnership with VisitScotland, both at a
strategic level with the Regional Director as well as through the marketing
teams. This has enabled the Council in the past to determine the direction of
joint marketing campaigns with VisitScotland.  The Council has also been
successful in securing funding from VisitScotland for infrastructure
development around Castle Semple and RSPB Lochwinnoch within the last
three months. Through the development of the tourism action plan we will work
with VisitScotland to promote wider Renfrewshire assets and tourism
businesses.

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4.5 Renfrewshire Council are a member of the Scottish Tourism Alliance, who are
the coordinating body on the national tourism strategy, Tourism Outlook 2030.
The strategy sets out four key priorities that will be considered in developing
our tourism action plan: 
• Thriving places
• Memorable experiences
• Passionate People
• Diverse businesses 
5. Review of current position and future focus 
5.1 Business Pointer were appointed to undertake a review of the current position
of Renfrewshire’s tourism economy and support the development of the
Renfrewshire Tourism Action Plan. 
5.2 For phase one, Business Pointer undertook desk research and interviews with
key stakeholders as well as workshops and engagement with the Economic
Leadership Panel and wider industry. This resulted in a detailed report
identifying key areas for future focus as well as noting successes of the
previous Renfrewshire Visitor Plan. 
5.3 Successes included: 
 Increasing destination marketing to grow opportunities to see or hear
something positive about Renfrewshire, from a baseline of 15m per year in
2017 to 236m by 2019/20.
 Enhancing the visitor experience in Renfrewshire by building capacity and
developing a quality product – in particular the award-winning events
programme, with the Paisley Halloween Festival winning Best Cultural
Event or Festival at the national Scottish Thistle Awards in March 2020,
against the Edinburgh Festival Fringe. 
5.4 The report also identified numerous points of consensus around opportunities
for future direction:- 
 The importance of tourism to the region.
 Paisley as a driver to promote wider Renfrewshire, and also the opportunity
to capitalise on the £113m town centre investment.
 Incorporating the rural and outdoor activity assets of the region more
cohesively.  Our rural areas have “stunning potential” through countryside
and the regional parks, green spaces, sports, outdoor activities, the
Sustrans routes and long-distance walks and the villages.
 Castle Semple was identified as a key asset that could be a major regional
attraction in the future. Castle Semple, together with Paisley, has the
potential to create a regional destination offering urban and rural
experiences for the benefit of all our towns and villages.
 Build on the success of our existing events programme to heighten profile
and reputation.

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 Build the green tourism agenda and incorporate the drive to Destination Net
Zero in our work with tourism businesses.
 An opportunity to further capitalise on the Glasgow city region through
engagement of the City Region Tourism Portfolio. The city region is a
significant target market, with over 3.5m people within a 1.5 hour drivetime
 There are opportunities to build on the linkages between Glasgow Airport
and the significant capital investment in key buildings. Specifically within the
conference market.
 It is crucial that our approach to tourism is driven by the industry, for the
industry. 
5.5 For phase two, engagement with external stakeholders and the industry via an
online survey and workshops resulted in the following thematic areas:- 
i) Collaboration 
 Public, private and third sectors working together to support tourism
across the region. 
 A desire for a tourism network that allows operators and organisations
to create potential partnerships and opportunities. 
ii) Infrastructure 
 Whilst the rail links were seen as positive assets there remain
opportunities around public transport and active travel provision
linking our key tourism destinations. 
iii) Rural Renfrewshire 
 Outdoor activities and the landscape have been highlighted as assets
that present a significant opportunity around product / experience
development and promotion. 
 Castle Semple and related activities and attractions offer a diverse
range of experience that complement the developments in Paisley. 
iv) Paisley 
 Continuing to build on the strengths of Paisley as a destination in its
own right, capitalising on its strong regional appeal, signposting to our
other regional destinations, assets and experiences. 
v) Events 
 Building on our fantastic programme of events to drive additional
visitor numbers and highlight further opportunities for the regeneration
of our communities.

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vi) Business tourism 
 Conferences, events and the corporate market are of importance to a
number of local organisations and operators and there is an
opportunity to grow this sector significantly across the region. 
6. Next steps 
6.1  Following the considerable work that has been undertaken, it is now proposed
that officers work with key industry stakeholders to build on the key themes and
develop a new tourism action plan by March 2023. This will enable the tourism
industry to build on the identified themes and priority actions. This will be
developed further through a series of workshops. Once complete the tourism
action plan will be brought to board for approval. 
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Implications of the Report 
1. Financial – None.   
2. HR & Organisational Development – None. 
3. Community Planning – 
 Reshaping our place, our economy and our future: Renfrewshire Council is
working with stakeholders to maximise the opportunities for regeneration and
economic recovery/growth. 
 Building strong, safe and resilient communities: working in partnership with
local groups and organisations to achieve positive outcomes. 
4. Legal – None. 
5. Property/Assets - None. 
6. Information Technology – None. 
7. Equality and Human Rights - The Recommendations contained within this report
have been assessed in relation to their impact on equalities and human rights. No
negative impacts on equality groups or potential for infringement of individuals’
human rights have been identified arising from the recommendations contained in
the report. 
8. Health and Safety – None. 
9. Procurement – None. 
10. Risks - None. 
11. Privacy Impact – None.

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12. Cosla Policy Position – Recognising Tourism Outlook 2030. 
13. Climate Risk - No identified impacts at present. 
Author: George Hunter, Chief Economic and Regeneration Officer 
george.hunter@renfrewshire.gov.uk Tel: 07483947410