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Agenda Document Pack - Police and Fire & Rescue Scrutiny Sub-Committee - 16/05/2023

Renfrewshire Council · 16 May 2023
Back to Police and Fire and Rescue Scrutiny Sub-Committee — 16 May 2023 and its agenda

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11/05/2023 
Notice of Meeting and Agenda
Police and Fire & Rescue Scrutiny Sub-Committee 
Date Time Venue
Tuesday, 16 May 2023 15:00 Council Chambers (Renfrewshire),
Council Headquarters, Renfrewshire
House, Cotton Street, Paisley, PA1 1AN               
Membership 
Councillor Marie McGurk (Convener):     Councillor Robert Innes (Depute Convener):    
Councillor Mags MacLaren:  Councillor Janis McDonald:  Councillor Iain McMillan:   
Hybrid Meeting
Please note that this meeting is scheduled to be held in the Council Chambers.  However, it is a
hybrid meeting and arrangements have been made for members to join the meeting remotely
should they wish. 
Webcasting of Meeting
This meeting will be filmed for live or subsequent broadcast via the Council’s internet site – at
the start of the meeting the Convener will confirm if all or part of the meeting is being filmed.  To
find the webcast please navigate to 
https://renfrewshire.public-i.tv/core/portal/home 
Members of the Press and Public
Members of the press and public wishing to attend the meeting should report to the customer
service centre where they will be met and directed to the meeting.
MARK CONAGHAN
Head of Corporate Governance
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11/05/2023 
Further Information
This is a meeting which is open to members of the public. 
A copy of the agenda and reports for this meeting will be available for inspection prior to the
meeting at the Customer Service Centre, Renfrewshire House, Cotton Street, Paisley and online
at http://renfrewshire.cmis.uk.com/renfrewshire/CouncilandBoards.aspx
For further information, please email
democratic-services@renfrewshire.gov.uk 
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11/05/2023 
Items of business      
Apologies
Apologies from members. 
Declarations of Interest
Members are asked to declare an interest in any item(s) on the agenda
and to provide a brief explanation of the nature of the interest. 
1 Draft Annual Police Plan 2023/24
Report by Director of Environment, Housing & Infrastructure. 
5 - 70 
2 Police Scotland - Performance Report
Report by Police Scotland. 
71 - 82 
3 Scottish Fire and Rescue Service - Quarterly Performance
Report
Report by Scottish Fire and Rescue Service. 
83 - 92 
4 Spotlight - Roads Policing West
Overview by Chief Inspector. 
5 Spotlight - Scottish Fire and Rescue Service - 'Time for
Change'
Presentation by Scottish Fire and Rescue Service. 
6 Local Issues
Verbal Report by Police Scotland and Scottish Fire and Rescue Service. 
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___________________________________________________________________
To: Police and Fire & Rescue Scrutiny Sub Committee
On: 16th May 2023
___________________________________________________________________
Report by: Director of Environment, Housing & Infrastructure
___________________________________________________________________
Heading: Draft Annual Police Plan 2023/2024
___________________________________________________________________ 
1. Summary 
1.1 Strategic planning arrangements for policing in Scotland are set out in the
Police and Fire Reform (Scotland) Act 2012. The Scottish Police Authority
(SPA) is responsible for developing a strategic police plan for policing that
reflects the Scottish Government’s national outcomes, strategic police
priorities and justice strategy. 
1.2 Police Scotland is responsible for producing an annual police plan that sets
out the arrangements to deliver against the strategic police plan in the year
ahead. Delivery against the annual plan is described in the quarterly
performance reports submitted to SPA and based on a performance
framework. Similar legislative arrangements exist at local level, with Police
Scotland responsible for producing local police plans for each local authority
and reporting performance via this scrutiny sub-committee. 
1.3 Police Scotland is currently preparing an Annual Police Plan setting out the
proposed arrangements for policing in the year ahead. Police Scotland
reached out to COSLA in March 2023, seeking feedback on the draft
document.  Given the strategic importance of the Plan, COLSA took a paper
to the COSLA Community Wellbeing Board meeting on 21 April 2023 to
review the document in more detail and formally consider COSLA’s position
on the plan. Police Scotland have advised that COSLA’s submission will be a
key consideration as the plan is implemented throughout the year.  They will
ensure that the submission is highlighted through their internal governance to
Item 1
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enable them to continue to work closely with COSLA and local authority
partners. 
 
1.4 Prior to publication, the plan is laid before the Scottish Parliament and made
visible to the SPA. Upon publication, activities related to the outcomes and
objectives are monitored through Police Scotland’s quarterly performance
reports, informed by our performance framework. These reports are
presented to the SPA. A biannual report, specific to the progress of the
Annual Police Plan  is presented to the SPA and made available to the public
online. 
1.5 The draft Police Scotland Annual Plan 2023/24 is attached to this document
as Appendix 1. Strong partnership working is already well established in
Renfrewshire which will help support Police priorities which are aligned to the
Local Policing Plan 2023-2026 published on 1st April 2023 and Renfrewshire
Community Plan. 
___________________________________________________________________
2. Recommendations 
It is recommended that the Police and Fire & Rescue Scrutiny Sub
Committee: 
2.1 Notes the content of the draft annual Police Plan 2023/24 attached as
Appendix 1 to this report. 
2.2 Support the Chief Executives response to COSLA (as detailed in Section 3.10
– 3.13) welcoming the opportunity to comment on the draft Plan, and that this
Sub Committee agrees with the priorities and objectives set out in the
proposed draft Annual Plan 2023/24.
_________________________________________________________
3. Background 
3.1 Police Scotland’s priorities are influenced by several factors including ongoing
engagement with the public and communities of Scotland; the Scottish
Government’s Strategic Police Priorities; and the five strategic outcomes in
the plan are directly aligned with the Joint Strategy for Policing (2020). 
3.2 Your View Counts survey (a year-round survey that allows anyone to
comment) provides useful feedback, along with Police Scotland’s analysis of
the risks and emerging threats likely to impact on Scotland’s communities, to
establish and reinforce Police Scotland priorities. 
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3.3 The draft annual plan attached as Appendix 1 clearly highlights the challenges
faced by Police Scotland and communities in the face of the pandemic over
the past couple of years and that recovery, for everyone, will be important. 
3.4 It seeks to set a clear direction for the service, taking into account the
significant business as usual demands on policing, the ongoing pandemic,
leadership of high-profile UK events and continued focus on enabling policing
for the future. 
3.5 The draft Annual Police Plan sets out what Police Scotland will do in the
coming year to make progress against their strategic outcomes and
objectives; and address their priorities for policing. 
3.6 The 5 strategic outcomes in the 2023/24 draft Annual Plan are based around
the Joint Strategy for Policing with 3 objectives lying under each: 
 Threats to public safety and wellbeing are resolved by a proactive
and responsive police service 
o We keep people safe in the physical and digital world #
o Design services jointly to tackle complex public safety and
wellbeing challenges 
o We support policing through proactive prevention 
 The needs of local communities are addressed through effective
service delivery
o Understand our communities and deliver the right mix of
services to meet their needs
o Support our communities through a blend of local and national
expertise 
o Support the changing nature of communities 
 The public, communities and partners are engaged, involved and
have confidence in policing
o Embed the ethical and privacy considerations that are integral to
policing and protection into every aspect of the service
o Protect the public and promote wellbeing across Scotland by
providing services that are relevant, accessible and effective 
o Work with local groups and public, third and private sector
organisations to support communities 
 Our people are supported through a positive working
environment, enabling them to serve the public
o Prioritise wellbeing and keep our people safe, well equipped and
protected
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o Support our people to be confident leaders, innovative, active
contributors and influencers
o Support our people to identify with and demonstrate Police
Scotland values and have a strong sense of belonging 
 Police Scotland is sustainable, adaptable and prepared for future
challenges
o Use innovative approaches to accelerate our capacity and
capability for effective service delivery 
o Commit to making a positive impact through outstanding
environmental sustainability 
o Support operational policing through the appropriate digital tools
and delivery of best value 
3.7 The plan is fully aligned to the revised outcomes focused performance
framework, with impact measures identified for each outcome and objective. 
3.8 The draft Annual Plan breaks down each strategic outcome, the objective,
how Police Scotland plan to achieve this objective and how they will measure
this. 
3.9 The content and focus of the draft plan reflect the issues and challenges faced
locally and are in line with and support the objectives of the Community Safety
Partnership.  There is a strong track record of partnership working within
Renfrewshire and this collaborative approach ensures early intervention and
resolution.  It supports the Council response to the draft, welcoming the
opportunity to comment and supporting the priorities and objectives set out in
the draft Plan. 
3.10 With the strong partnership working already well established within
Renfrewshire (K Division), it will help support the Police priorities which are
closely aligned with those in the Renfrewshire Community Plan. Police
Scotland are active partners in the protection of vulnerable adults, children,
and the management of offenders within Renfrewshire. The local division
contribute effectively to planning and responding to these agendas by their
active membership of the Renfrewshire Adult and Child Protection
Committees and the Senior Officer Group for the Management of Offenders. 
3.11 Also, as members of the CONTEST strategic Groups which helps drive the
safeguarding and public protection agenda collaboratively. It is welcome to
see the plan highlight the cost-of-living crisis and monitoring potential protests
given that this would not have been a major part of previous plans. In the
same vein, consideration should be given to discussing and monitoring the
safety of refugee movement in Scotland as the landscape has changed
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massively in the past year given Ukrainian refugee integration into Scotland
that wasn’t part of the 2022/23 Annual Police Plan. 
3.12 Police Scotland have ably assisted local authorities with the challenges faced
with the Sponsorship programme and re-housing of Ukrainians. Locally,
Renfrewshire (and other local authorities) faced protests with regards to the
re-housing of refugees (non-Ukrainians) and we believe that the Annual Plan
should reflect the on-going work being done by Police Scotland in this regard. 
3.13 With legislation due on the new PROTECT duty (Martyn’s Law), the work
being done by Police Scotland alongside local authorities should be
referenced as a key priority in the coming year/s. Renfrewshire Council will
continue to develop sharing of information intelligence and data to support the
existing effective partnership working to help ensure that priorities locally are
met.
 
___________________________________________________________________ 
Implications of the Report
1. Financial - None
2. HR & Organisational Development – None.
3. Community/Council Planning – 
 Our Renfrewshire is safe - By focusing on key areas of policing,
Renfrewshire should be a safer place to live, work and visit
4. Legal - None
5. Property/Assets - None
6. Information Technology - None
7. Equality & Human Rights 
(a) The Recommendations contained within this report have been assessed
in relation to their impact on equalities and human rights. No negative
impacts on equality groups or potential for infringement of individuals’
human rights have been identified arising from the recommendations
contained in the report. If required following implementation, the actual
impact of the recommendations and the mitigating actions will be
reviewed and monitored, and the results of the assessment will be
published on the Council’s website.
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8. Health & Safety – None.
9. Procurement - None
10. Risk - None
11. Privacy Impact - None. 
12. COSLA Policy Position – Not Applicable
13. Climate Risk – Climate positive as an aspect of the Police Plan for the year
_________________________________________________________
List of Background Papers
a) Consultation on the Joint Strategy for Policing (2020) – Police and Fire &
Rescue Scrutiny Sub Committee, 16th May 2023.
 
The foregoing background papers will be retained within Environment,
Housing and Infrastructure for inspection by the public for the prescribed
period of four years from the date of the meeting. The contact officer within
the service is the Resilience and Deployment Manager 
_________________________________________________________ 
Author: Maxine Hendry Resilience and Deployment Manager
Email:   Maxine.hendry@renfrewshire.gov.uk 
 
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Police Scotland 
Annual Police Plan 
2023/24 - DRAFT  
Appendix 1
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Police Scotland: keeping people safe
The roles and responsibilities of Police Scotland and the Scottish Police Authority (SPA) are set
out in the Police and Fire Reform (Scotland) Act 2012. Police Scotland works with the SPA who
provide scrutiny, support and challenge to policing, having an integral role in maintaining and
improving the service. The Scottish Government has overarching responsibility for communities,
public safety and justice in Scotland. Police Scotland provides evidence to the Scottish Parliament
Criminal Justice Committee at regular hearings with regards to law enforcement and public safety.
The alignment of our strategic direction, priorities for policing, planning and performance
framework are as follows:
Scottish Government (SG) National Outcomes & Strategic Police Priorities
SG’s Programme for Government and National Performance Framework sets out what it
wants to achieve for Scotland’s people and communities, brought together by describing what
the “outcome” will be. All public services have a role to play, including policing. The Justice
Vision outlines the contribution Police Scotland and a range of partners will play in transforming
the way justice is served in Scotland. 
The Strategic Police Priorities (SPPs) set the high level strategic direction for the policing of
Scotland and the carrying out of the Scottish Police Authority’s (SPA) functions. The SPPs are
set by Scottish Ministers and the legal framework for their development was established in the
Police and Fire Reform (Scotland) Act 2012 (“the Act”). The SPPs are Crime and Security,
Confidence, Partnerships, Sustainability, People and Evidence.
Scottish Police Authority – Strategic Police Plan
Under the Police and Fire Reform (Scotland) Act 2012 the SPA is responsible for producing a
strategic police plan, in line with these outcomes and priorities. The Joint Strategy for Policing
(2023), Policing for a safe, protected and resilient Scotland fulfils that requirement.
Policing in Scotland: our vision, values and purpose
Our Vision: Policing for a safe protected and resilient Scotland. 
Our values are fairness, integrity, respect and human rights. They are fundamental to everything
we do as they underpin our policing approach, engagement and activities. 
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Our purpose as set out in the Act is to improve the safety and wellbeing of people, places and
communities in Scotland
Police Scotland’s National Strategic Assessment
Police Scotland’s Strategic Assessment provides a high level assessment of a range of strategic
issues and potential threats relevant to Police Scotland, both externally and internally to Police
Scotland. From this, we decide how to prioritise our services to meet current and future
challenges.
Police Scotland’s priorities for policing
Our priorities for policing are the key areas we need to focus on to address the greatest threats
and risk of harm to people and communities. We decide what these are for the year ahead using
our strategic assessment and the knowledge and experience of leaders in the service. They are
also informed by public opinion.
Our strategic outcomes
We use five strategic outcomes to describe the results Police Scotland is working towards for
the people of Scotland. This helps us to show how we will make a positive impact through what
we are doing across the service. Our outcomes contribute to the Scottish Government’s
outcomes and policing priorities.
The Annual Police Plan
Under the Police and Fire Reform (Scotland) Act 2012 Police Scotland is responsible for
producing this Annual Police Plan, which aligns to our Strategic Outcomes and sets out a
policing approach and strategic-level activities for policing during the year.  Prior to publication,
the plan is laid before the Scottish Parliament and made visible to the SPA.
Deputy Chief Constable / Deputy Chief Officer (DCC/DCO) Portfolio Delivery Plans
Supporting the Annual Police Plan are four 3 year Delivery Plans for; Local Policing; Corporate
Support; Professionalism, Strategy and Engagement; and Crime and Operational Support.
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Local Policing Plans / Local Outcome Improvement Plans
Local policing divisions prepare Local Police Plans (LPPs) which describe the local priorities
and policing arrangements aligning with Scotland’s local authority areas and community
planning arrangements, based on local engagement with local partners. The latest versions of
LPPs for 2023-26 have been published alongside this plan.
Enabler Strategies
An ever-changing and challenging world in terms of environmental impact, evolving technology,
emerging risks and financial constraints has an impact on all public services, not least policing.
In order to ensure Police Scotland is providing a forward-looking, flexible policing response, we
have “enabler” strategies to guide the organisation. These are our Fleet, Environment, Cyber,
Estates, People, Public Contact and Engagement, Enabling Policing for the Future, Digital Data
Information and Communication (DDICT), Violence against Women and Girls (VAWG), Equality,
Diversity and Inclusion (EDI) and Procurement Strategies.
Performance Framework
Linked to our plans, our outcomes-focused performance framework describes how we will
monitor and measure progress on our priorities for policing, outcomes and objectives to
evidence the impact of our policing approach for the public and communities in Scotland. 
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Contents
Chief Constable’s Foreword ............................................................................................................. 6
Our plan on a page .......................................................................................................................... 7
Context ............................................................................................................................................ 8
Priorities for policing ....................................................................................................................... 11
Outcome 1. .................................................................................................................................... 18
Outcome 2. .................................................................................................................................... 34
Outcome 3. .................................................................................................................................... 39
Outcome 4. .................................................................................................................................... 42
Outcome 5. .................................................................................................................................... 48
A sustainable service ..................................................................................................................... 53
Equality, Diversity and Inclusion .................................................................................................... 54
Governance and Performance ....................................................................................................... 55
Accountability ................................................................................................................................. 56
Engaging with us ............................................................................................................................ 58 
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Chief Constable’s Foreword 
This section will be updated and reviewed by Chief Constable and
Corporate Communications prior to publication. 
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Our plan on a page 
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Context 
The changing nature of crime, society and the role of policing
Throughout 2022/23 Police Scotland has continued to support our local communites through the
challenging times that we currently face. Continued pandemic recovery, a rising cost of living
alongside security issues, nationally and internationally, continue to shape demand and inform
service provision.
We were honoured to play our part in ceremonial events following the death of Her Majesty Queen
Elizabeth, with officers and staff across the organisation playing a vital role in demonstrating the
professional nature of policing in Scotland. 
Our commitment to a level of service that the public can have confidence in remains a priority, as
does collaborating and coordinating with partner agencies in order to best serve the communities
of Scotland. We continue to focus on maintaining and building levels of trust and confidence in
policing. We will continue to work and develop our engagement in order to reach and build
confidence with those in our Seldom Heard Communities. As a service we must continue to evolve
and develop our means of communication and contact to ensure that we are visible and available
for all of the different communities that we serve and protect. 
Through extensive consultation with stakeholders and partners, Police Scotland has published a
Violence Against Women and Girls (VAWG) strategy and implementatin plan to work towards
ourvision of a society where women and girls can live free from all forms of violence, abuse,
exploitation and harassment. The Vision for Justice in Scotland 2022 sets out to transform the
justice sector and outlines the role of public services in achieving this. 
We have also committed to delivering our Policing Together strategy. Through our “Policing
Together” initiative we will focus on our values, behaviours and standards, ensuring that Police
Scotland is a welcoming and inclusive organisation which reflects, represents and serves all of our
communities. 
Demands on policing continue to evolve, becoming more complex and rising to unprecedented
levels. The digital capacity and capability of criminal behaviour is increasing, whist our officers
continue to attend a high number of incidents associated with vulnerability; this not only presents
challenges but opportunities to put in place innovative partnerships to provide the right response at
the right time to those most in need. 
8
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Violence against women and girls – “That
Guy” campaign video and website viewed over
4m times including 2.3m engagements on
social media worldwide
Equality, Diversity & Inclusion – increased our
staff profile to reflect our communities in
Scotland
Drug seizures – there has been a general
upwards trend in drug supply detections since
February 2022
Vulnerability – Over 185,000 calls received
regarding vulnerable people in our
communities
Public Satisfaction / User Experience – 85%
of people contacted in recent survey, were
satisfied with our service. Our User Experience
Survey engages with around 2,500 people
monthly
Your Police survey – Over 70,000 people
have helped shape our local and national
services in the past year
Cybercrime – detection rates for cyber related
fraud have increased in the past year.
Recorded fraud increased nearly 80% in a
year- the cyber investigation team  had an
increase in demand of 2000% from 2019 (16)
to 2022 (220)
Caithness Project – Successful pilot scheme
of participatory budgeting. The initial budget of
£32,000 has been allocated to all projects
which received the strongest support from
residents
Professionalism – introduced new continuous
integrity screening programme to protect
colleagues and the public 
[infographic in development – above is indicative] 
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Policing in 2023/24
2023/24 will continue to be challenging for Police Scotland with anticipated continued rise in
demand for the support of public services requiring us to respond to a range of challenges and
events. This Annual Police Plan sets out the activities we will undertake over the coming year to
support our strategic outcomes and objectives. 
At a time when public finances are under pressure, Police Scotland will proactively look to update
our operating model so we remain an effective and efficient service for our communities in a more
digital and socially diverse environment. We will work tirelessly to ensure that we protect our
policing services and response for the public and communities across Scotland. 
Through public and stakeholder engagement we will work to design our estate to be the right size
and to be able to fully support operational policing. Innovative approaches will be utilised to make
sure that we continue to be accessible, visible and supporting all of the public and communities we
serve. 
Cyber-enabled and cyber-dependent threats will continue to both increase and evolve.  It is
important that we tackle these directly. We will continue to improve our specialist capabilities and
strengthen local, national and international partnerships to combat this area of criminality.  
This plan sets a clear direction for the service, taking into account the significant demands on
policing, and a continued focus on transformation, collaboration and partnership working that will
enable us to build a sustainable service for the future.  We will continue to focus on local policing
response, Contact Command and Control, and public protection work to address our policing
priorities and contribute to better outcomes across all of our communities.  
As we reach ten years since the creation of Police Scotland, we will recognise this as significant
milestone for the service.  We will continue to develop and deliver key changes over the duration
of this plan based on our strategic direction, which will benefit the communities of Scotland and
support continued trust and confidence in policing. 
The Annual Police plan sets out the key areas of focus for the service at strategic level.  The
development of the APP has included consideration and prioritisation of the needs of the public
and communities we serve along with the wider operating environment.  The activities set out
within this plan will be kept under review in an open and transparent manner. 
Police Scotland has a clear strategic direction and is ready to focus on the implementation and
delivery of key changes to support the public and communities. 
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Priorities for policing 
To respond effectively to emerging threats, risk and harm our policing priorities are reviewed and
set annually through Police Scotland’s National Strategic Assessment.
The following sets out how we identify our priorities for policing: 
We also complete impact assessments to ensure we take action on any elements of our planning
which could impact on equalities, communities or provisions within the Islands (Scotland) Act
2018. 
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The national strategic assessment has been refreshed for 2023. The following priorities for
policing have been identified for this plan’s duration. 
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Local assessments are also refreshed annually and our Local Police Plans 2023-26 are aligned
with our strategic direction but focused on local priorities and needs. We continue to provide a
national policing response, delivered locally.
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User Experience and Your Police insights 
Police Scotland has built and maintains a range of high-quality activity that involves the public,
communities and our partners in shaping and assessing our services. Strong response rates to
our national surveys were maintained throughout 2022 making Police Scotland’s public
engagement activity robust and representative. We now have over 100,000 responses gathered
through our sector-leading surveys like ‘Your Police’ focusing on public confidence in local
policing, on user experience and on the experiences of victim-survivors of violence against women
and girls. A further 85 surveys were designed for internal business areas on specific themes and
areas which influence service delivery. 
We have continued to enhance our approaches to ensure our research public engagement
activities are inclusive and non-stigmatising. All of our public surveys are available in British Sign
Language and Easy Read and we are working towards availability of further languages. A series
of focus groups, interviews and workshops were carried out to understand the lived experiences
and perceptions of diverse communities of different age groups for informing our Violence against
Women and Girls Strategy and connected approaches in public protection and local policing.
Going forwards, we seek to expand the approaches we use in order to create more opportunities
to listen, understand and respond to the challenges affecting communities. 
Our independently led, User Experience Survey has over 48,000 responses from people who have
directly used our services since it was launched in 2020, with over 15,000 people providing us with
feedback to inform our service design in 2022. The Your Police open survey has been published
each year since 2019, with over 71,000 people taking time to tell us their views on policing. Our
largest continuous surveys (Your Police and User Experience) continue to be broadly
representative of the population by age, gender, disability, and geography. A range of research is
supporting policing in Scotland to understand and work collectively with people and communities
often marginalised. It is vital that policing understands the lived experience of people who are
seldom-heard and this informs our evidence-led approach to policing in Scotland. 
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Annual Police Plan 2023/24 
The Annual Police Plan sets out what we will do in the coming year to make progress against our
strategic outcomes and objectives; and address our priorities for policing.
Strategic outcomes 
Our strategic outcomes describe the impact Police Scotland strives to achieve in the lives of
people in Scotland; they represent our priorities for policing in the year ahead.
Our five strategic outcomes are directly aligned with the Joint Strategy for Policing (2023). 
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Strategic Alignment
Our strategic outcomes provide a clear route from the Scottish Government’s outcomes and
priorities, including the Justice Strategy, through Police Scotland’s strategies, plans and
performance reporting, enabling us to demonstrate alignment and clearly articulate our ambitions
and progress. 
Joint Strategy for Policing (2023) – Policing for a safe, protected and resilient Scotland 
The Scottish Police Authority and Police Scotland set out the strategic direction and associated
outcomes for policing in this document. This drives Police Scotland’s approach to all other
strategies and implementation plans, ensuring a consistent cascade of purpose for policing in
Scotland. 
Annual Police Plan 
This plan summarises what we will do in the coming year to make progress against our strategic
outcomes and priorities for policing. The Annual Police Plan is underpinned by more detailed plans
at Deputy Chief Constable and Deputy Chief Officer level. 
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Performance Framework 
Our outcomes focused performance framework is linked to our plans and describes how we will
monitor and measure progress on our priorities for policing and strategic outcomes. This is
developed alongside the Annual Police Plan. 
Enabler Strategies 
Police Scotland is constantly working towards making the service sustainable, environmentally
responsible, more efficient and continually relevant in a world of innovation and developing
technologies. Our enabler strategies give direction and commitment to key areas such as People,
Fleet, Cyber, Estates, Public Contact and Engagement, Environment, Procurement, Enabling
Policing for the Future, DDICT, EDI, and VAWG. These are reviewed every three years or before if
required to ensure they remain fit for purpose. 
Local Police Plans 
In addition to the Annual Police Plan, Police Scotland’s 13 local policing divisions produce Local
Police Plans. The content and character of Local Police Plans are determined by Local Area and
Divisional Commanders engaging with local authorities, who are each responsible for approving
their respective Local Police Plan through local authority scrutiny boards. These local plans
reference distinct priorities, objectives, outcomes and performance measures aimed at improving
the lives of people in our communities. They link to wider community planning arrangements, with
Local Outcome Improvement Plans taken into account in their development. Our Local Police
Plans have been refreshed for 2023. 
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Outcome 1. 
Threats to public safety and wellbeing are resolved by a proactive and responsive police service
To protect people effectively, Police Scotland will continue to focus on keeping the public and communities in Scotland safe from harm,
whilst exploring innovative technologies and partnerships.
We find ourselves moving at an ever-increasing pace from the physical to the digital world; a move that creates opportunities for new
and complex crime types. This shift also affects traditional crime, much of which now has a digital element.
Police Scotland will continue to be a key contributor to local joint planning and delivery, as well as to national cross-sectoral
partnerships, helping drive a shift to prevention and early intervention across services. 
Key Operational activity Change activity 
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
We keep
people safe
in the
physical
and digital
world
Co-ordinate delivery
of our Violence
Against Women and
Girls strategy and
respond to the
introduction of any
new legislation by
the Scottish
Government
DCC Crime and
Operational
Support
Deliver training and
guidance to inform and
improve the local and
national response to
domestic abuse, stalking
and harassment, Forced
Marriage and HBA 
Develop a cohesive strategy
to address and prevent
sexual misconduct and
abuse of position for a
sexual purpose within Police
Scotland (PSD)
Work with PIRC and Crown
Office regarding best
practice and organisational
learning to inform the
prevention programme on
sexual misconduct (PSD)
Engage with partners to
build on our relationships
with communities and
reduce barriers to reporting
(Public Protection)                 
Quarterly 
Q1, Q3 
Quarterly
Does continued sexual misconduct review
demonstrate increased confidence in
reporting incidents of Abuse of Position for a
Sexual Purpose (APSP) and sexual
misconduct?  
Has awareness been raised of what
constitutes APSP and sexual misconduct?
How effectively have we worked with partners
to reduce barriers to reporting and increase
shared learning?
What is the increase in the volume of reports
which include elements of APSP and sexual
misconduct?  
How many cases complete the full criminal
justice process to plea or trial and what are
the outcomes?
How effective have national and local media
campaigns been in raising awareness of
VAWG?
Are victims, witnesses and subject officers
involved in APSP and sexual misconduct
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Enhance collaborative work
with partners to educate the
public using platforms such
as ThatGuy2, 16 days of 
Activism and the annual
Domestic Abuse Campaign
(Public Protection)
Raise awareness and
understanding of
intersectionality, where all
individuals including women
and girls may be at risk
(Public Protection)
Improve the local and
national response to
domestic abuse and sexual
crime through training,
guidance and organisational
learning (Public Protection)
Improve access to support
services for all victims and
witnesses by increasing
internal awareness of
services available and
investigations being better supported from a
welfare perspective?
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
through continued
partnership working
Implement
recommendations of
the Public Protection
Development
Programme Review
DCC Crime and
Operational
Support
Examine our protocols and
processes and coordinate
them with those of our key
partner agencies and
commit to delivering an
improved witness and victim
journey
Collaborate across policing
teams/departments and with
partner agencies to develop
integrated models and
facilitate communication and
decision making
Continue to embed
evidence led approaches to
improve our
knowledge,  improve upon
our internal data and how
we use it to better
understand the nature and
degree of particular issues
Quarterly What progress has been made in
implementing the recommendations of the
Public Protection Development Programme
Review?
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
and determine what services
are required in response
Work with strategic
partners to
implement Bairns'
Hoose in Scotland
DCC Crime and
Operational
Support
Participate within the
national Bairns’ Hoose
Governance Group                
Finalise the Scottish
standards for Bairns’ Hoose  
Collaboratively design and
deliver services locally,
harnessing national
expertise to support local
policing partnerships
Q1, Q2,
Q4 What progress has been made in
implementing Bairns' Hoose in Scotland?
Develop our skills
mix to facilitate future
protest demand in
line with a human
rights-based
approach 
DCC Crime and
Operational
Support
Conduct and finalise a
scoping exercise to identify
the necessary skills profile 
Develop and implement a
plan to improve our skills
mix 
Q1 
Q3
How successfully have we developed our
public order capability to facilitate protest?
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Delivery of the Cyber
Strategy and
Transformation
Programme, Policing
in the Digital World,
to design and deliver
new services and
approaches to
policing in an
increasing online and
digital world
DCC Crime and
Operational
Support / DCO
Corporate
Support
Deliver rights based
approach to the
implementation of new
technology.
Pilot rights based approach
with CAID.
Assess approach to
implementation.
Implement new technology
pipeline to enable effective
policing and investigation of
crime. 
Build partnership
approaches to prevention,
investigation and detection. 
Q2, Q4  What is the impact on new technology on our
investigation of crime?
Has the rights based approach to
implementation of new and emerging
technology maintained trust and confidence in
policing? 
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Deliver increased
capability and
capacity for
investigative,
intelligence and
seizure opportunities
across all crypto
assets to both
specialist and local
policing areas   
DCC Crime and
Operational
Support
Increase Police Scotland’s
progressive multi-agency
and partnership
collaboration through
intelligence sharing to
disrupt, enforce and prevent
digital assets from funding
SOCG activities
Implement training delivery
plan, software and licences
for specialist areas and local
policing divisions to add
value across the 4 Ps of
Prevent, Protect, Prepare &
Pursue
Quarterly Effective allocation of available licences to
both specialist and local policing divisions
Frequency and delivery of meaningful and
actionable intelligence products that can be
shared across different levels within and
outwith law enforcement.
How effective is Police Scotland working with
partner agencies to disrupt SOCG digital
financial activities?
Design and
implement Cyber
Choices approaches
to divert persons
away from criminal
behaviour
DCC Local
Policing
Initiate pilot engagements
with target audience and
raise awareness with select
partners
Q1, Q3 What impact has the Cyber Choices Strategy
had on criminal behaviour? 
Quantify engagements and number of
potential referrals through select
partners/pathways
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Improve our
response and
capacity to effectively
tackle fraud
DCC Crime and
Operational
Support 
Disseminate fraud
prevention advice and
educational inputs to
individuals and
organisations 
Implementation of the Fraud
Strategic Governance Group
to provide an oversight of
emerging fraud trends,
threats and risks that impact
the communities of Scotland 
Development of a multi-
agency financial crime triage
hub to streamline and
improve the assessment,
allocation and investigation
of financial crime across
Police Scotland and partner
agencies 
Quarterly How effectively are we tackling fraud?
How effectively is Police Scotland working
with partner agencies to strengthen the
protections of individuals, communities and
infrastructure against fraud?  
How effectively is Police Scotland working
with partner agencies to increase the
identification of individuals and organised
crime groups engaged in financial crime?
How effectively is Police Scotland working
with partner agencies to reduce the impact of
fraud, ensuring a victim centred approach?
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Develop partnership
approaches to tackle
drug-related deaths,
drug-related harm
and improve
community
wellbeing, including
the impact of safer
consumption facilities
on policing
DCC Local
Policing
Use public health principles
to identify, support and
develop innovative ways to
reduce the harm associated
with problematic drug use 
Q1, Q3 How is Police Scotland helping reduce the
harm caused by controlled substances in our
communities? 
How effective is the introduction of new
measures in reducing drugs harms?
Lead on
development of a
violence prevention
approach to work
concurrently with that
of the Scottish
Government
DCC Local
Policing
Review collaborative
approach with Scottish
Government and other
stakeholders
Support development of the
Scottish Government
Violence Prevention
Framework 
Design and deliver a
violence prevention
approach
Consider outcome of repeat
victimisation research
commissioned by Scottish
Q2, Q4  How effective is Police Scotland at tackling
serious violent crime? 
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Government and the
Scottish Crime and Justice
Survey results 
Overview of progress,
further engagement with
stakeholders, develop and
implement a collaborative
strategy
Understand,
measure and
evidence demand to
influence decision
making at strategic,
operational and
tactical levels
through the
development of
demand data
dashboards and
methodologies
DCC
Professionalism,
Strategy and
Engagement
Development of a missing
persons dashboard
Development of a criminal
justice dashboard
Development of a crime
dashboard
Q1, Q3 How effective has our use of dashboards
been in addressing Police Scotland’s
strategic priorities?
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Increase the
capability and
capacity of Counter
Terrorist Specialist
Firearms Officers
across the country
DCC Crime and
Operational
Support
Introduce a new recruitment
process and refreshed
approach to succession
planning
Develop our indoor and
outdoor technological
capability
Q3, Q4  How has our approach affected the number of
armed officers on the CTSFO pathway?
Has our approach improved succession
planning?
How have we improved our technological
capacity?
Design
services
jointly to
tackle
complex
public
safety and
wellbeing
challenges 
Continue to work
with agencies to
explore the risks
around the post-
pandemic recovery,
the cost of living
crisis and resilience,
including winter
resilience and to
develop strategies to
mitigate these risks
DCC Crime and
Operational
Support
Daily, weekly and monthly
monitoring of absence levels
Monitor the emergence of
cost of living based protest    
Develop regional resilience
partnerships via regional
work plans to mitigate risks
identified through Scottish
Risk Assessment Process 
Quarterly  How do our absence levels affect our ability
to work in partnership at 7.5%, 10% and
15%?
Number of cost of living based protests. 
Review of the plans tested, exercised, utilised
in response and lessons learned and
developed.
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Continue to evaluate
the implementation
of the Naloxone
Programme, share
best practice with
other police services
and engage with  key
partners to continue
to  assist in reducing
drug deaths 
DCC Local
Policing
Completion of national
Naloxone roll out
Evaluation of contribution
towards drugs-related
deaths figures in Scotland
Q2, Q3 How is Police Scotland working to reduce the
harm caused by drug related deaths?
Design and develop
participatory
approaches to
engage and involve
the public and
communities in
policing services and
challenges. 
DCC
Professionalism,
Strategy and
Engagement
DCC Local
Policing 
Design and development of 
projects with local divisions
including:
Dundee – Listening Forum
Edinburgh – Your Police:
Your Decide 
Q2, Q4 Evaluation and insights from participants. 
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Through the
increased use of
intelligence led
policing and
proactive
engagement with all
road users, reduce
death and serious
injury on Scotland’s
road network
DCC Crime and
Operational
Support
Review of engagement and
enforcement undertaken in
support of National
Calendar of Road Safety
Activity
Use proactive enforcement,
including speed
enforcement and the
targeting of impaired driving,
to protect all road users, and
in particular vulnerable road
users
Utilise flexible deployments
of Safety Camera Unit
resources to address
emerging casualty trends
Optimise understanding and
maximise learning through
an in-depth roads fatality
study
Q2,  Q4 How effective are Police Scotland’s activities
to improve road safety in Scotland?
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
We support
policing
through
proactive
prevention 
Design, develop and
implement a Public
Health Strategy for
policing in Scotland
DCC
Professionalism,
Strategy and
Engagement
Design and agree approach
to develop the strategy
Engage with the public,
communities, colleagues 
and key stakeholders to
shape the direction and
approach
Design and develop
measures to enable
oversight of progress
Publish and implement the
strategy
Quarterly 
Q4
Have we successfully delivered a Public
Health Strategy? 
How effective has the implementation of the
strategy been, and what benefits have been
seen?
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Enhance intelligence
capture and
development to
identify vulnerable
children who are
being exploited for
the purpose of
County Lines drug
supply
DCC Crime and
Operational
Support
Delivery of education to
increase awareness and
ensure intelligence that is
captured and developed 
Recruit in order to
participate in the National
County Lines Coordination
Centre
Quarterly How does Police Scotland support Scotland’s
Serious Organised Crime Strategy?
Enhance intelligence
capture and
development to
identify vulnerable
children who are
being sexually
exploited and
targeted
DCC Crime and
Operational
Support
Utilise Child Sexual
Exploitation (CSE) Threat
Desk to best effect to ensure
Divisional Intelligence and
PPU are reporting on all
known CSE matters 
Q2, Q4 How effectively are we supporting vulnerable
children at risk of sexual exploitation?
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Develop and
implement a
communications
strategy that will
encourage all
colleagues to be
more vigilant and
proactive in
challenging,
reporting and
combating, breach of
professional
boundaries,
infiltration and other
corrupt activity 
DCC
Professionalism,
Strategy and
Engagement
Abuse of Position for a
Sexual Purpose (APSP) to
feature within the
Preventions and
Professionalism Programme
Publish media to raise
awareness of APSP and
sexual misconduct
Instigate proactive,
intelligence led measures to
identify and combat APSP
and sexual misconduct
matters 
Q2, Q4 Does the continued sexual misconduct review
demonstrate increased confidence in
reporting incidents of APSP and sexual
misconduct?  
Is there raised awareness of what constitutes
APSP and sexual misconduct?             
Are victims, witnesses and subject officers
involved in APSP and sexual misconduct
investigations being better supported from a
welfare perspective
Are intelligence assets contributing
successfully towards the identification of
APSP and sexual misconduct?  
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Outcome 2. 
The needs of local communities are addressed through effective service delivery
The role of policing is to keep people safe, wherever they live. We will continue to improve the services we provide as society evolves,
ensuring we embed accessibility and inclusivity into all our services.
For policing to meet the needs of our local communities we must work closely with individuals, their representatives and other service
providers to ensure we have a shared understanding of the environment and the role of policing within it.
We continue to benefit from being a national service, with all areas being able to call upon additional operational support and specialist
services to assist with incidents and investigations, large planned and unplanned events, and other situations where these resources
are needed. We recognise that different areas of the country differ in their requirements from Police Scotland. The organisation works
closely with the Scottish Government in line with provisions made in the Islands (Scotland) Act 2018 to ensure that the specific needs of
rural and island communities are considered in wider policy. 
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Objective To achieve this objective Lead Key milestones Update
expected  Performance measures and insights
Understand
our
communities
and deliver
the right mix
of services to
meet their
needs 
Implement Strategic 
Efficiency and Redesign
Review (SERR) across the
organisation
DCO Corporate
Support
Procure external
services to support
wider roll-out 
Begin phased roll
out of discovery
phase 
Final report and
recommendations
for each discovery
phase
Implementation of
proposals and
monitoring 
Q1 
Quarterly
How well is Police Scotland maintaining
financial sustainability for policing and
providing evidence of best value? 
Deliver Contact
Engagement and
Resolution Project (CERP)
DCO Corporate
Support
Implement
refreshed THRIVE
programme 2023/24
Deliver revised C3
Target Operating
Model (TOM)
2023/24
Quarterly How successfully have we been in delivering
the Contact Engagement and Resolution
Project? 
What are the benefits of the revised C3
TOM?
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Objective To achieve this objective Lead Key milestones Update
expected  Performance measures and insights
Implement
enhanced direct
crime recording 
Continue to review and
recalibrate the model for
delivery of policing
services in Scotland for
the public and
communities  
DCC Local
Policing
Complete the
Resource
prioritisation
exercise and work
programme. 
Monitor the
approach and
effectiveness
Quarterly What is the impact of our recalibrated model
of delivery for operational policing? 
Support our
communities
through a
blend of local
and national
expertise
Continue to transform our
existing custody estate  to
modern, safe places and
gateways for the delivery
of wellbeing, diversion and
transformation services
DCC Local
Policing
Publish the Criminal
Justice Plan to
enhance
alternatives
to                               
prosecution within
the CJ                        
outcomes
framework
Q1, Q3 Number of persons in police custody who are
referred to partners
Number of times people in custody seen one
or more times by NHS partners within custody
suites 
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Objective To achieve this objective Lead Key milestones Update
expected  Performance measures and insights
Build on Mental
Health Pathways to
support people in
custody
Develop Criminal
Justice Hubs to
maximise benefits
Complete the
upgrade of custody
suites as a result of
HMICS
recommendations     
Develop and implement
improvement plan for C3
based on HMICS
recommendations and
findings of short life
working group
DCC Local
Policing  Colleague
engagement 
Development of
Plan
Implementation of
planning objectives
Report on progress
and final evaluation
Quarterly HMICS recommendations completed and
discharged
Colleague engagement 
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Objective To achieve this objective Lead Key milestones Update
expected  Performance measures and insights
Support  the
changing
nature of
communities
Embed Police Scotland’s
updated Equality
Outcomes for service
delivery across the service 
DCC Local
Policing
Develop
understanding of the
accessibility barriers
to improve victims’
confidence to report
hate crime, with
approaches in place
to proactively
address them
Develop the
availability of
methods and
approaches used by
the public
Q1, Q4 Is Police Scotland embedding the Equality
outcomes into all areas of the service?
Implement the plan to
deliver the HMICS Hate
Crime Recommendations
DCC Local
Policing
Delivery of the
recommendations
within an
implementation plan
Quarterly How successfully have we delivered against
the Hate Crime Recommendations?
What is the impact on lived experience? 
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Outcome 3. 
The public, communities and partners are engaged, involved and have confidence in policing
Our values are at the heart of everything we do. Our human rights based approach to policing along with ethical and privacy
considerations are of the utmost importance to the service we provide. Public confidence in policing impacts how safe individuals feel.
The communities we serve should feel confident that we will always police in a way that is fully underpinned by our values of fairness,
integrity, respect and human rights.
The safety and wellbeing of the people we serve are enhanced by providing services that work efficiently. We will listen and seek to
understand the changing needs of diverse communities, bringing both professionalism and empathy to our interactions. 
Engaging with people strengthens relevance, responsiveness and accountability and builds trust. It helps us learn about people and
create services that meet their needs. We will improve and refocus our engagement activities to ensure that we are reaching diverse
communities. 
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Objective To achieve this
objective 
Lead  Key milestones  Update
expected 
Performance measures and insights
Embed the
ethical and
privacy
considerations
that are
integral to
policing and
protection into
every aspect of
the service
Continue to lead and
embed our engagement
approach and framework to
provide assurance that all
appropriate matters are
considered with the public
and communities which
could impact on policing
legitimacy and consent,
enabling key elements of
democratic innovation 
DCC
Professionalism,
Strategy and
Engagement 
Delivery of Police
Scotland public and
stakeholder
engagement plan 
Quarterly What public and stakeholder engagement has
Police Scotland undertaken to gather insights
and test considerations? 
Protect the
public and
promote
wellbeing
across
Scotland by
providing
services that
are relevant,
accessible and
effective 
Provide communications
services to support
policing priorities
DCC
Professionalism,
Strategy and
Engagement
Continue to develop
and roll-out a
message calendar
Provide professional
guidance to
colleagues when
communicating on
official channels
Quarterly How effective have our media campaigns
been in contributing to local and national
initiatives?
How effective has the professional guidance
been in assisting officers and staff in the
delivery of operational policing? 
Continue implementation
of a new Unified
Communications and
Contact Platform (UCCP)
DCO Corporate
Support
Implementation in
line with milestones
in final schedule 
Quarterly How successfully have we implemented
UCCP?
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Objective To achieve this
objective 
Lead  Key milestones  Update
expected 
Performance measures and insights
Work with local
groups and
public, third
and private
sector
organisations
to support
communities 
Work with the NHS and
local authorities to
improve partnership
working and ensure data
protection is prioritised
whilst continuing to
protect the public 
DCC Crime and
Operational
Support
Develop resilience
partnership
structures to
encourage and
facilitate the sharing
of relevant
information 
Q4 What improvements have we made to our
partnership working structures? 
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Outcome 4.
Our people are supported through a positive working environment, enabling them to serve the public
The safety and wellbeing of our officers and staff are at the heart of Police Scotland’s commitments. The challenges for policing have
never been as significant as experienced throughout the ongoing Coronavirus pandemic. Crime is evolving in line with wider societal
change and there is increasing scrutiny and pressure in relation to police actions.
We will create the environment for our staff to be able to work effectively and equip them to make decisions, ensuring they are trusted
and empowered to do so. 
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Objective To achieve this objective Lead Key milestones  Update
expected 
Performance measures and insights
Prioritise
wellbeing
and keep our
people safe,
well
equipped and
protected
Maximise capacity through
implementation of a range
of smarter working
arrangements protecting
our staff and organisation 
DCO Corporate
Support
Support capacity,
capability and
innovative
improvements
across Police
Scotland
Q3 How have we supported Police Scotland in
designing new services?
Design, develop and
implement a new People
Strategy
DCO Corporate
Support
Design and develop
strategy for
approval. 
Design and develop
an implementation
plan for approval 
Design and develop
measures and a
people/cultural
dashboard to
demonstrate impact
Evaluation and
learning 
Q2, Q4 How is Police Scotland using results from
Your Voice Matters survey to shape future
developments on staff wellbeing?
How effective is Police Scotland’s workforce
development?
How is Police Scotland enhancing
leadership training?
How does Police Scotland proactively
promote and support equality and diversity
initiatives?
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Objective To achieve this objective Lead Key milestones  Update
expected 
Performance measures and insights
Deliver a refreshed
Strategic Workforce Plan  DCO Corporate
Support
Revised SWP
proposed and
agreed 
Work towards a
balanced ratio of
skilled/professional
staff to officers 
Quarterly  How has the capacity been optimised? 
Implementation of the
refreshed Preventative
Wellbeing (PW) approach 
DCO Corporate
Support
Develop a schedule
of implementation 
Preventative
Wellbeing training is
in place 
Internal media
updates on
progression of the
PW approach 
Q2, Q4 What is the impact of the new approach
being implemented? 
Is there a decrease in staff absence within
the force? 
Establish an Organisational
Design function and embed
approach and best practice
throughout the service 
DCO Corporate
Support 
Agree the scope,
activities and
principles of the
function
Implement the
approach and
embed the service
Q2, Q3,
Q4
What have been the positive outcomes of
the Organised Design function being
implemented?
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Objective To achieve this objective Lead Key milestones  Update
expected 
Performance measures and insights
within Police
Scotland 
Support our
people to be
confident
leaders,
innovative,
active
contributors
and
influencers 
Deliver the Equality,
Diversity and Inclusion
training programme 
DCC
Professionalism,
Strategy and
Engagement
Implement the
commitments and
milestones outlined
in the Policing
Together
implementation plan 
Provide enhanced
leadership training
to provide our
people with the
confidence, skills
and knowledge to
address issues
arising and
challenge
discrimination 
Quarterly How has this programme improved public
confidence? 
How does Police Scotland proactively
promote, support and mainstream equality
and diversity initiatives? 
How effective is Police Scotland’s workforce
development? 
What are our Staff Associations, Unions and
Diversity Network Chairs telling us? 
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Objective To achieve this objective Lead Key milestones  Update
expected 
Performance measures and insights
Support our
people to
identify with
and
demonstrate
Police
Scotland
Values and
have a strong
sense of
belonging. 
Embed Policing Together
across the service and
enable an inclusive
environment where all
colleagues can thrive 
DCC
Professionalism,
Strategy and
Engagement
Coordinate service-
wide progress
against key
deliverables of the
Policing Together
Strategy
Implementation Plan 
Work with the
Policing Together
Independent Review
Group to support its
remit to critically
review our approach
to equality, diversity,
inclusion and
human rights 
Report to the
Policing Together
Strategic Oversight
Board on progress 
Quarterly  What impact has Policing Together had on
the culture of Police Scotland? 
Do colleagues have increased confidence
when it comes to handling and being aware
of equality, diversity and inclusion issues? 
Insights from the Policing Together
Colleague Panel 
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Objective To achieve this objective Lead Key milestones  Update
expected 
Performance measures and insights
Continue to ensure our
vetting function enables the
service to be assured all
new applicants behave in
accordance with and
uphold the values of the
organisation
DCC
Professionalism,
Strategy and
Engagement 
Benchmark with
policing partners
across the UK and
internal colleagues
within PSD to share
best practice and
organisational
learning
Continually review
our processes and
risk management
framework to keep
abreast of
developments and
emerging trends
and threats          
Promote and ensure
compliance with
Police Scotland's
Standards of
Professional
behaviour, values
and ethics during
our interactions with
vetting applicants
Q2, Q4 What steps is Police Scotland taking to
ensure that vetting is fit for purpose?  
How well does the vetting process identify
and stop individuals who are unsuitable to
work in policing from entering the
organisation?
How well does the vetting process identify
and manage risks of officers and staff
already employed? 
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Outcome 5. 
Police Scotland is sustainable, adaptable and prepared for future challenges
Ongoing political, technological, economic and societal changes as well as unforeseeable emergencies on a local and global scale
require the police service to adapt and respond to future challenges in order to maximise the benefits of future opportunities. This
includes working to reduce the impact of our activity, estates and fleet on the environment. Police Scotland aims to make a significant
contribution to the Scottish Government’s 2040 carbon neutral target and 2045 zero greenhouse gas emissions target.
Everyone has a role to play in improving financial sustainability, making efficient use of resources and eliminating waste to deliver best
value. Procurement of and demand for goods and services will remain under scrutiny, ensuring resources are used in the most efficient
way possible to meet the greatest need. 
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
We use
innovative
approaches to
accelerate our
capacity and
capability for
effective
service
delivery
Deliver the Police
Scotland Housing
Strategy
DCO Corporate
Support
Continue delivery of
upgrades, new
leases and
disposals
Quarterly Evidence of delivery of the implementation
plan at each phase, i.e. Gairloch, Strontian,
Shetland
Review and refresh the
Police Scotland enabler
strategies including
Estates, Fleet and Public
Contact and Engagement
following approval of the
updated Joint Strategy for
Policing 2023-2026.
DCC
Professionalism,
Strategy and
Engagement 
Design and agree
review approach
Complete evidence
review 
Delivery of
refreshed enabler
strategy products 
Q4 Publication of Strategy documents 
Finalise and deliver an
Air Capability Strategy to
enhance support and
service delivery across
operational policing
DCC Crime and
Operational
Support
Design strategy
devleopment
approach
Engage and consult
with key
stakeholders
Agree the Air
Capabilty Strategy
Q2 Have we enhanced and increased our air
capability?
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Publication of
strategy and
implementation plan
Develop and implement
innovative and
sustainable methods to
ensure Police Scotland is
a sustainable
organisation 
DCO Corporate
Support
Continue
implementation of
Environmental
Strategy 
Publication of
statutory Adaptation
Strategy 
Continue
implementation of
Fleet strategy 
Implementation of
Estates
Transformation
Strategy
Q4 
Q2 
Q2 & Q4 
Q4 
What progress is Police Scotland making in
the delivery of its Fleet, Estates and
Environmental strategies?
Average age of fleet
Vehicle availability (Percentage of 
fleet)
Proportion of vehicles that are ULEV
(Percentage of fleet)
Percentage footprint of the estate which is
co-located / shared with our partners
Percentage footprint of the estate that is in
good or better condition
Total carbon emissions per m2 of estate
Reduction in Co2 emissions
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Commit to
making a
positive impact
through
outstanding
environmental
sustainability
Finalisation of a
refreshed digital strategy
for policing, and new
operating model for
Digital Division
DCO Corporate
Support
Publication of new
Digital Strategy
Finalised Strategic
Outline Business
Case
Progress proposed
operating model
through required
governance
processes
Q1 
Q1, Q3 
Q1, Q3
tbc
Support
operational
policing
through the
appropriate
digital tools
and delivery of
best value 
Refresh of Joint Police
Scotland and Scottish
Police Authority
Procurement Strategy for
2024
DCO Corporate
Support
Review of current
procurement
strategy and
legislative
requirements
Design and agree
approach to refresh
the strategy
Engage with key
stakeholders
Agree the refreshed
procurement
strategy
Q4 Delivery of the strategy 
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Objective To achieve this
objective Lead Key milestones  Update
expected 
Performance measures and insights
Lead, design, develop
and deliver a longer term
Policing Plan and
Portfolio plans. 
DCC
Professionalism,
Strategy and
Engagement 
Agree the approach
to design and
develop the plan
Engage with key
stakeholders, the
public, communities
and colleagues
Delivery of a longer
term plan for
policing capturing
resource and
financial
implications
Q4 Delivery of the plan
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A sustainable service 
Resource
[To be supplied by Finance post 23/24 budget]
Investment
[To be supplied by Finance post 23/24 budget]  
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Equality, Diversity and Inclusion 
The work of Police Scotland is underpinned by our commitment to equality, diversity and inclusion
in our interactions with the communities we serve as well as our own staff. 
We are committed to developing and promoting best practice in the refresh of our Equality
outcomes for 2023. These can be found along with our commitment and duties to equality,
diversity & inclusion at: https://www.scotland.police.uk/about-us/how-we-do-it/equality-and-
diversity/
This plan was subject to an Equalities and Human Rights Impact Assessment (EqHRIA) in
compliance with the Scottish Public Sector Equality Duty. This document can be found at:
https://www.scotland.police.uk/about-us/police-scotland/strategic-planning/ [note – this will be
completed prior to publication]
Separate EqHRIAs will be undertaken for the activities described in this plan as required. 
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Governance and Performance 
Effective scrutiny and oversight are key elements to ensure that policing retains the trust and
confidence of the communities of Scotland. We pride ourselves on transparency and
accountability and as such, have created comprehensive and robust arrangements for the
governance of this plan and monitoring our performance.
Prior to publication, the plan is laid before the Scottish Parliament and made visible to the SPA.
Upon publication, activities related to the outcomes and objectives are monitored through Police
Scotland’s quarterly performance reports, informed by our performance framework. These reports
are presented to the SPA. A biannual report, specific to the progress of the APP is presented to
the SPA and made available to the public online. 
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Accountability 
Accountability
The governance structures outlined are designed to ensure that Police Scotland provides a
service that is relevant, legitimate and consistent with the principle of ‘policing by consent’.
Scottish Police Authority 
Police Scotland present information and reports on a frequent basis to the SPA. All board and
committee meetings are available online.  Please visit this site for further details:
https://www.spa.police.uk/meetings/ 
Justice Sub-Committee on Policing 
Key policing issues are discussed by the Scottish Parliament's Justice Sub-Committee on
Policing.  Please visit this site for further details:
http://www.parliament.scot/parliamentarybusiness/CurrentCommittees/policing-sub-
committee.aspx
Crime and Justice Statistics are published by Scottish Government.  Please visit this site for
further details: http://www.gov.scot/Topics/Statistics/Browse/Crime-Justice
Local scrutiny
Each of Scotland’s local authorities also has scrutiny arrangements in place to allow them to
influence policing at a local level.  This successful partnership between local authorities and local
Police Scotland divisions is evident in close working relationship within Community Planning
Partnerships and other local planning arrangements.  
His Majesty’s Inspectorate of Constabulary in Scotland (HMICS)
HMICS provides independent scrutiny of both Police Scotland and the SPA to deliver services that
are high quality, continually improving, effective and responsive to local needs. 
Police Investigation and Review Commissioner (PIRC)
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The PIRC undertakes independent investigations into the most serious incidents involving the
police and provides independent scrutiny of the way police bodies operating in Scotland respond
to complaints from the public. 
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Engaging with us
We want to hear from you
Meaningful and effective engagement involves genuine dialogue, respect, integrity, transparency and 
accountability. It provides an opportunity for people to shape our services and influence decisions made. 
Insight from effective engagement helps identify practical solutions and determine changes required to 
meet the needs of the communities we serve.  
Police Scotland is committed to continuous improvement in all that we do. If you have something to tell us 
about the Annual Police Plan or our service, please contact us at: https://www.scotland.police.uk/contact‐
us/  
Public engagement and insight
As part of the development of the Annual Police Plan we have undertaken a period of engagement in early 
2023 to allow the public and our partners to provide feedback regarding our strategic direction.  Questions 
on our Annual Police Plan and priorities have been included in Police Scotland’s Your Police Survey from 6 
February 2023 to 23 March 2023.  The results of the engagement showed support for the outcomes, 
objectives and direction set out.  This feedback was captured and used to shape the final version of this 
Plan. Further information about this and our wider engagement can be found on our consultation and 
engagement hub at: https://consult.scotland.police.uk/  
Social media
Police Scotland has a number of active social media channels that provide a range of information and 
insight into policing, both nationally and in your local area. A full list of our social media accounts can be 
found on our website. Our main national channels can be found at:
Twitter: @policescotland  
Facebook: https://www.facebook.com/PoliceScotland  
Please note that our social media channels are not monitored 24/7 and should not be used for reporting 
crime. Please dial 999 in an emergency, and 101 in a non‐emergency situation. 
Inclusive and accessible engagement
We aim to embed accessibility and inclusivity into our services to make them work for everyone.  
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This Annual Police Plan was subject to an Equality and Human Rights Impact Assessment (EqHRIA). A 
summary of the EqHRIA has been published alongside this document on the Police Scotland website: TO BE 
UPDATED   
This Annual Police Plan can be made available in various alternative formats. For more information, please 
contact us via our online form: https://www.scotland.police.uk/contact‐us/. 
Deaf, deafened, hard of hearing or speech‐impaired callers can contact us via Text Relay on 18001101. 
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Renfrewshire
Performance Summary Report
Reporting Period: 01/04/22 - 28/02/23
Total Crime 13,371 Crimes
Incidents Recorded Overall Dishonesty Domestic Abuse 
Incidents
-0.2% +13.9% +2%
-0.8% -1.8% +11.4%
Road Traffic 
Casualties
-23.6%
Sexual Crime
45,251 1,521 2,970 1,872
1,680 386 147 5,409
Overall Violent Crime
Missing People Counter Terrorism
683
+23.7%
182
Common Assault
-14.2%
Housebreaking
Disorder Complaints
The threat level from INTERNATIONAL TERRORISM is SUBSTANTIAL —an attack has been deemed as likely to occur.
*All data provided is for the period 1 April 2022 - 28 February 2023 unless otherwise stated. All statistics
are provisional and should be treated as management information. All data have been extracted from Po-
lice Scotland internal systems and are correct as of 20 April 2023.
+2.3% 
-3.5%
Item 2
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Renfrewshire
Performance Summary Report
Reporting Period: 
1 Apr 2022 to 28 Feb 2023
Introduction 
I am pleased to present this report to the Police Fire and Rescue Committee for its information
and consideration. Please note that all data included in this report are management information
and not official statistics. All data are sourced from Police Scotland internal systems and are cor-
rect as of date of publication. Unless stated otherwise, numerical comparisons are against the
comparable period in the preceding reporting year. 
CI William Graham
Renfrewshire Area Commander
SECTION PAGE NUMBER 
Introduction 2 
Executive Summary 3
Demand Analysis 4
Antisocial Behaviour, Violence & Disorder 5
Protecting Vulnerable People 6
Serious and Organised Crime 7
Counter Terrorism and Domestic Extremism 7
Acquisitive Crime  8
Cyber and Digital Crime 8
Road Safety and Road Crime 9
Public Confidence - Complaints & Allegations 10
Recent Initiatives and Results 11
Forthcoming Initiatives 11
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PRIORITY EXECUTIVE SUMMARY 
Overall, recorded violent crime fell by 0.8% on the previous year. Mur-
ders, attempted murders, robberies and common assaults all fell on the
previous year, while serious assaults increased marginally (one addi-
tional crime on the previous year). 
386 sexual crimes have been recorded in Renfrewshire in the reporting period,
seven fewer than the previous year. 24 fewer rapes / attempted rapes were rec-
orded. The detection rate for sexual crimes has increased by 9.1 percentage
points, to 65.3%. 
Overall crimes of dishonesty have increased by 13.9%, with common
theft, fraud and shoplifting (three of the highest volume acquisitive
crimes) all on the rise. A rise in the number of detected crimes resulted
in the same detection rate being achieved compared to the previous
year (29.3%). Almost half of crimes tagged with the ‘cybercrime’ marker
recorded in the current reporting year were acquisitive crimes, most
commonly online frauds. 
Intelligence led policing resulted in 136 drugs detections in the current
year, a rise of two on the previous reporting year. In Renfrewshire & In-
verclyde Division, serious and organised criminals were deprived of 
£1,110,489 in cash and assets through use of the Proceeds of Crime
Act. Five Serious and Organised Crime Group principal members and
44 SOCG associates were arrested in the current reporting year. 
Overall, road casualties have increased by 15 to a total of 147. Offences
relating to motor vehicles have increased by 4.2% on the previous year,
to a total of 3,130. The detection rate for offences relating to motor vehi-
cles is 85.5%. 
RENFREWSHIRE POLICING PRIORITIES 2023/26
POLICE SCOTLAND’S POLICING PRIORITIES 2022/23
Protecting vulnerable people
Renfrewshire & Inverclyde Division continues
to support a multi-agency approach to reduce
drug deaths, to engage with Scottish Govern-
ment and stakeholders to influence approach-
es to supporting individuals with complex men-
tal health needs, and to work in partnership to
develop local effective and efficient pathways
to support vulnerable people.
Working with communities
The Division continues to support this Police
Scotland priority and to develop strategic part-
nerships to find synergy in policy making and
shared resources. Police in Renfrewshire rec-
ognise the importance of engaging with com-
munities to understand their needs, and strive
to support innovation in local partnership set-
tings. 
Tackling crime in the digital age
Police in Renfrewshire continue to benefit from
the support of specialised Police Scotland units
such as the Cybercrime Unit and the Economic
Crime and Financial Investigation Unit,
amongst others. There are continued efforts to
ensure our Officers have the training, re-
sources and equipment needed to tackle the
threat arising from cyber related criminality and
technological advancement. 
Support for operational policing
Renfrewshire Police continue to link in closely
with Police Scotland’s Corporate Services who
enable and support operational resources to
deliver against the strategic priorities and their
outcomes. Significant developments arising
from the Digitally Enabled Policing Programme
which have resulted in direct benefits to Ren-
frewshire Police include the National Network /
Project ADEL, the rollout of mobile devices and
the suite of applications delivered via Core Op-
erational Systems (COS).
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DEMAND ANALYSIS    PYTD - PREVIOUS YEAR TO DATE    CYTD - CURRENT YEAR TO DATE
CRIME PYTD CYTD INCIDENTS PYTD CYTD
Total Crimes & 
Offences 13,072 13,371 Total number of 
incidents 46,911 45,251 
The volume of recorded crime and offences has increased by 2.3% with a rise in recorded
crimes of non-sexual violence, crimes of dishonesty, fireraising and malicious mischief, other
(proactivity) crimes, and road traffic offences. Meanwhile, recorded police incidents have fall-
en by 3.5%, and remain 10.9 below five year average figures. 
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VIOLENCE, ANTISOCIAL BEHAVIOUR AND DISORDER
Violence
Overall violent crime has fallen by 0.8% on the previous year, with a total of 1,680 crimes
recorded in the reporting period. Fewer murders, attempted murders, robberies and common
assaults were recorded as compared to last year. The detection rate for overall crimes of vio-
lence is 67.4%, a slight fall (-1.3 percentage points) on the previous year. 
Disorder and Antisocial Behaviour
104 wilful fireraising crimes have been recorded— an increase of 50.7% on the previous
year. The current detection rate is 18.3%, a drop of two percentage points on the previous
year. Advice is being issued to all householders regarding the dangers of leaving combus-
tible items in common close areas. Meanwhile, recorded vandalism crimes have fallen by
0.4% on the previous year, to a total of 1,063 crimes in the reporting period. 
Hate Crime
18 fewer hate incidents have been recorded in Renfrewshire in the reporting period (n=213)
compared to the same period in 2021/22. 179 of these incidents resulted in a crime being
recorded, a decrease of 9.1% on the previous year. The detection rate for hate crimes in
Renfrewshire in the reporting period is 62%, down by 11.1 percentage points on last year. 
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Sexual Crime
386 sexual crimes have been recorded in Renfrewshire
in the reporting period, a decrease of 1.8% on the report-
ed crime volume in the previous year. This included a
decrease of nearly 30% in the number of recorded rapes
and attempted rapes. The detection rate for sexual
crimes has increased by 18.4 percentage points on the
previous year, to 65.6%. 42 cyber-enabled sexual crimes
were recorded in the reporting period, with a large propor-
tion of these relating to indecent communications with
children, sending sexual images to children, and the dis-
closure (or threats to disclose) of intimate images. 
Missing People
In the period April 2022 to February 2023, 683 missing person reports have been recorded in Renfrewshire,
a substantial rise on the 552 reports in the same period in 2021/22. 682 of the missing people in the report-
ing period were traced alive, with the remaining missing person being found deceased. The increase was
most evident in missing person reports involving younger people, with the incidents involving people aged
under 20 years rising by 31.2% year on year. Repeat missing persons continue to be a concern, with the top
five repeat missing people (all of whom were aged 16 or under) featuring in a total of 89 incidents – around
13% of the overall total of missing person incidents in the reporting period. Police Scotland remains commit-
ted to reducing harm related to people who go missing and continues to develop and implement key
measures to ensure missing persons and their friends and family receive a consistently high level of service
wherever the person has gone missing from. In Renfrewshire, over 73.2% of missing people were traced
within 24 hours of being reported as missing, with this proportion rising to approximately 94% being traced
within three days. 
Domestic Abuse
Victims of domestic abuse remain one of Renfrewshire and Inverclyde Division’s top priorities.
Recorded domestic abuse incidents in Renfrewshire increased by two percent on the previous year, to a
total of 1,872. 42.9% of all recorded incidents resulted in a crime being recorded – a decrease of 0.7 per-
centage points on the previous year. The detection rate for domestic crime increased by 1.8 percentage
points on the previous year, to 71.8% in the reporting period. 
Drug Related Deaths
27 confirmed or suspected drugs related deaths occurred in Renfrewshire in the reporting period - a de-
crease of 18 on the previous year. Toxicology results are awaited for six suspected DRDs in the reporting
period.  Where toxicology results were available, cocaine was the most commonly implicated controlled sub-
stance, though it should be noted that poly-drug use was identified in the vast majority of cases. 
Following the Naloxone introduction in 2022, Renfrewshire & Inverclyde Division commenced their divisional
rollout in February 2023. The rollout incorporated all forward facing police resources. Approximately 60% of
officers deployed in Renfrewshire have completed Naloxone training. 
PROTECTING VULNERABLE PEOPLE
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SERIOUS AND ORGANISED CRIME
Intelligence led policing resulted in 136 drugs detections in the current year. This comprised of
129 detected drugs supply / possession with intent to supply crimes and seven crimes relating
to the production, manufacture or cultivation of drugs. Renfrewshire & Inverclyde Division rec-
orded the highest rate of drug supply crimes per 10,000 population, of any Police Scotland Di-
vision. 
In Renfrewshire & Inverclyde Division, serious and organised criminals were deprived of 
£1,110,489 in cash and assets through use of the Proceeds of Crime Act - an increase of over
30% on the previous year’s POCA total. 
Five Serious and Organised Crime Group principal members and 44 SOCG associates were
arrested in the Division in the current reporting year. 
Intelligence-driven stop and search continues to be utilised to proactively target serious and
organised criminals, with this tactic resulting in 234 drugs seizures in Renfrewshire in the re-
porting period, with nearly a third of these seizures relating to Class ‘A’ substances. 
Intelligence led policing resulted in 136 drugs detections in the current year, a rise of two on
the previous reporting year. In Renfrewshire & Inverclyde Division, serious and organised crim-
inals were deprived of  £1,110,489 in cash and assets through use of the Proceeds of Crime
Act. Five Serious and Organised Crime Group principal members and 44 SOCG associates
were arrested in the current reporting year.
COUNTER TERRORISM & DOMESTIC EXTREMISM
In February 2022 the Home Secretary announced a decrease in the UK's Terrorist Threat Level
from ‘Severe’ to ‘Substantial’. This means it is deemed an attack is likely. At this time there is
nothing to suggest that there is any specific threat to Scotland. However, the threat from Islam-
ic, Northern Ireland and Right-wing terrorism remains a serious threat. Renfrewshire has an
embedded CTLO (Counter Terrorist Liaison Officer) who provides expert guidance and support
regarding emerging threats from national and international terrorism & Extremism. The CTLO
has provided support, security advice and reassurance to locally elected representatives. PRE-
VENT awareness training has been carried out at HMP Greenock , local RSLs, Social Work
and Mental Health teams within NHS to provide guidance and information. Op SANDBED host-
ed a briefing to all local new and current elected members.  
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ACQUISITIVE CRIME
Overall crimes of dishonesty have increased by 13.9%, with common theft, fraud and shoplift-
ing (three of the highest volume acquisitive crimes) all on the rise. A rise in the number of de-
tected crimes resulted in the same detection rate being achieved compared to the previous
year (29.3%). 
727 shoplifting crimes have been recorded – an increase of 21.6% on the previous year. The
detection rate also increased by 3.3 percentage points to 55.4%. 
Housebreaking crimes (including attempts) decreased by 14.2% on the previous year, to a total
of 182 crimes. While half of all recorded HB crimes involved dwelling houses, housebreaking
crimes to Renfrewshire homes have fallen by over 22% on the previous year. The HB detection
rate is 22%, an increase of 1.7 percentage points. 
Acquisitive crimes targeting motor vehicles have fallen by 26.8% on the previous year, to a to-
tal of 265 crimes. Thefts of motor vehicles continue to account for the highest proportion of mo-
tor vehicle crime (n=127). In recent months, there has been a significant proactive response
and preventative work in Renfrewshire & Inverclyde Division to tackle the emerging trend of the
keyless thefts of motor vehicles. The motor vehicle acquisitive crime detection rate is 33.6%,
an increase of 5.7 points on the previous year. 
CYBER & DIGITAL CRIME
Cyber-enabled crime continues to impact on the communities of Renfrewshire, with analysis
suggesting that cyber-enabled frauds have become the most commonly recorded type of cy-
bercrime in Renfrewshire in the reporting period. Almost half of all reported cybercrimes in
Renfrewshire were acquisitive crimes. A range of online frauds and attempted fraud methods
were reported, including suspects posing as bank and internet service provider employees in
order to gain access to complainer’s online bank accounts and online devices. Other common
crimes included internet order frauds, fraudulent cryptocurrency investment schemes and so-
cial engineering frauds in which suspects used messaging apps to contact complainers while
purporting to be a friend or relative in need of financial assistance, in order to fraudulently in-
duce online payments to be sent to them. 
A further 20% of the overall number of recorded cybercrimes were miscellaneous offences in-
cluding threatening and abusive communications, while cyber-enabled sexual offences consti-
tuted around 19% of the total. Just under ten percent of cybercrimes in Renfrewshire were
cyber enabled sexual-extortion crimes.
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ROAD SAFETY AND ROAD CRIME
Road Traffic Casualties  2021/22 2022/23
Number of persons killed on our roads 3 2
Number of persons seriously injured 41 51
Number of persons slightly injured 88 94
Number of children seriously injured 3 7
Road Traffic Data from 01/04/2022 to 28/02/2023 
Overall, road casualties have increased by 15 on the previous year, to a total of 147. While
road fatalities fell from three to two year-on-year, serious injuries have risen from 41 to 51,
while slight injuries have increased by six, to a total of 94. While no children have been killed
on Renfrewshire’s roads, seven have been seriously injured in the current reporting year - four
more than last year. 
Offences relating to motor vehicles have increased by 4.2% on the previous year, to a total of
3,130. The detection rate for offences relating to motor vehicles is 85.5%, a fall of 2.6 percent-
age points on the previous year. 
Drink and drug driving offences have increased by 3.1% as a result of local officers and Road
Policing officers carrying out proactive checks on motorists while on high visibility patrols.
Speed checks continue to be carried out at various locations with relevant action being taken.
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PUBLIC CONFIDENCE: COMPLAINTS & USER SATISFACTION
COMPLAINTS ABOUT THE POLICE From 01/04/2022 - 28/02/2023
A total of 179 complaint cases and 286 allegations have been received in Renfrewshire in the
reporting period. 187 allegations were ‘On Duty’ with a further 99 relating to quality service. 
PUBLIC CONFIDENCE From 01/05/2022 - 31/03/2023
79.1% of respondents to the ‘Your Police’ survey reported that they felt safe in their local area. 33.8%
agreed, or strongly agreed that they had confidence in the police in their local area. 26.6% of Renfrew-
shire respondents felt that the police were doing a good job in the local area. Your Police survey results
indicate that some local residents feel Renfrewshire Police are doing well is a high level of community
engagement and being visible, tackling antisocial behaviour and making a positive impact on house-
breaking crime. Issues which were highlighted which continue to cause concern in the local community
include antisocial behaviour and drug dealing and misuse.
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LOCAL POLICING PRIORITY OUTCOMES – CASE STUDIES
The Community Policing Team held an event at Morrison’s Supermarket, Anchor Mill in Paisley
to provide crime prevention advice on vehicle security and preventions material, including
Smart Water Catalytic Convertor marking kits. The event also covered other areas of acquisi-
tive crime including home security and current scams etc. 
There has been a number of nursery/school inputs delivered to educate Renfrewshire’s chil-
dren on topics and issues such as the Police Officer role, stranger danger, road safety, and
drugs awareness. 
The Community Policing Team also organised the Renfrewshire Schools Football Tournament,
which was attended by six primary schools and sponsored/supported by local businesses in-
cluding Tesco Superstore, Linwood, Linstone Housing, On-x Sports centre, Linwood and Hou-
ston Community Council, Sign Art and St Mirren Football Club. This, and similar initiatives are
vital in helping to build and improve relationships between young people and the Police. 
In partnership with Renfrewshire Trading Standards, Renfrewshire police also delivered an
event at Braehead Shopping Centre to support the current Shut Out Scammers campaign. This
was promoted on social media channels and by the local media, the Paisley Daily Express and
the Paisley Gazette. Details of the campaign have also been shared with a number of partners
and community groups. Following the event, preventions materials were shared with Paisley
West Parish Church and Hopehall Evangelical Church, Paisley, with plans for wider distribution
amongst other religious organisations in Renfrewshire to reach a greater audience who may
not be internet enabled or use social media platforms. 
FORTHCOMING INITIATIVES
May is Water Safety month for Police Scotland and we will be supporting partners with Social
Media being utilised to issue Safety messaging. 
The Renfrewshire Safe Kids 2023 programme is due to run for 10 days in May. This is being
organised by Renfrewshire Council Community Safety Partnership Hub and will see children
from Renfrewshire primary schools attend inputs being delivered by a number of agen-
cies.  CPT will deliver an input covering internet safety to children attending.
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Page 82

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Page 83

Renfrewshire Performance Report
1st January 2023 - 31st March 2023
Q2 saw an increase of
Item 3
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Page 84

2
Renfrewshire Performance Report
Table of Contents
Local Fire and Rescue Service Plan Priorities 3
Renfrewshire Activity Summary 4
Domestic Safety - Accidental Dwelling Fires 5
Domestic Safety - Accidental Dwelling Fire Casualties 6
Unintentional Injury and Harm 7
Deliberate Fire Setting 8
Non-Domestic Fire Safety 9
Unwanted Fire Alarm Signals 10
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Page 85

3 0 1 4 2 12
4 0 0 10 1 24
0 0 1 15 1 7
6 0 1 14 1 7
3 0 2 12 2 22
5 1 1 7 2 33
4 0 1 3 2 6
10 3 2 10 5 59
1 1 1 4 0 13
4 0 2 10 0 7
6 0 0 6 4 24
0 0 5 11 2 50
46 5 17 106 22 264
44% 67% 0% -19% 83% 1%
6% 43% -4% 6% -6% 14%
3
Year on Year Change
3 Year Average Change
Bishopton, Bridge of Weir and Langbank
Erskine and Inchinnan
Houston, Crosslee and Linwood
Johnstone North, Kilbarchan, Howwood, Lochwinnoch
Johnstone South and Elderslie
Total Incidents
Renfrew North and Braehead
Renfrew South and Gallowhill
Paisley East and Central
Paisley Northeast and Ralston
Paisley Northwest
Paisley Southeast
Paisley Southwest
Accidental
Dwelling Fires
Deliberate
Fire Setting
Non-
Domestic   
Fire Safety
Accidental
Dwelling Fire
Casualties
Unintentional
Injury and Harm
Unwanted
Fire Alarm
Signals
Local Fire and Rescue Service Plan Priorities
The Local Fire and Rescue Service Plan has been developed to set out the priorities and objectives withinRenfrewshireand
allows our local authority partners to scrutinise the performance outcomes of these priorities. We will continue to work
closely with our partners in Renfrewshireto ensure we are all “Working Together for a Safer Scotland” through targeting
risks to our communities at a local level.
The plan has been developed to complement key partnership activity embedded across Renfrewshire Community Plan and
associated Delivery and Thematic plans. Through partnership working we will seek to deliver continuous improvement in our
performance and effective service delivery in our area of operations.
The Local Fire and Rescue Plan for Renfrewshire identified six areas for demand reduction and is subject to regular
monitoring and reporting through the Police / Fire and Rescue Committee. A summary of the priorities and current activity is
detailed below with further detail and analysis contained within this performance report.
About the statistics within this report 
The activity totals and other statistics quoted within this report are published in the interests of transparency and
openness. They are provisional in nature and subject to change as a result of ongoing quality assurance and review.
Because all statistics quoted are provisional there may be a difference in the period totals quoted in our reports after
local publication which result from revisions or additions to the data in our systems. The Scottish Government publishes
official statistics each year which allow for comparisons to be made over longer periods of time.
Activity levels have reduced by more than 5%
Activity levels have reduced by up to 5%
Activity levels have increased overall
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Page 86

Renfrewshire Activity Summary
4
0
200
400
600
800
1000
2017/2018 2018/19 2019/20 2020/21 2021/22 2022/23
Renfrewshire Operational Trends
Total Incidents All Fires All Special Services All False Alarms
26%
16%
58%
24%
16%
59%
All Fires All Special Services All False Alarms
Annual Average
3 Year Average
35.68%
14.46%
7.30%
6.76%
6.76%
5.95%
5.00%
2.97%
2.30%
2.03%
1.89%
1.76%
1.62%
1.62%
0.81%
False Alarm (UFAS)
False Alarm (Dwelling)
Refuse Fire
False Alarm (Good Intent)
Dwelling Fire
Special Service - Effecting…
Outdoor Fire
Other Building Fire
Special Service - Assist other…
False Alarm (Malicious)
Vehicle Fire
Special Service - No action (not…
Special Service - RTC
Special Service - Flooding
Special Service - Lift Release
Top 15 Incidents Types by %
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Kilbarchan, Howwood,
Bishopton, Bridge of
181
fires
primary &
secondary
special
services
121
false
alarms
438 -2%
totalnumber of
incidents
740
-2%
-6%
fire & non-fire
casualties
23
5% economiccost of
ufas incidents
£520,080
Activityby Time of Day
4%
Incidents by Classification
*data above is year on year change
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Page 87

44% 6%
5
Main Source of Ignition
Year on
Year
3 Year
Average
86%
Detection
Actuated
Automatic Detection & Actuation
Domestic Safety - Accidental Dwelling Fires Domesti
Detection
Present
76%
Calls Made via Linked
Alarms
85%
29
5 4 3 2
Cooking appliance Smoking Related Not known Electricity supply Other domestic
style appliance
Main Source of Ignition
58
40 34 32
46
2018/19 2019/20 2020/21 2021/22 2022/23
43% 17%
59% 26%
No FirefightingAction Direct Firefighting
NoHeat/Smoke Damage No Fire Damage
Alcohol/Drug
Impairment
13%
Distraction
37%
01020304
05
06
07
08
09
10111213141516
17
18
19
20
21222300
7%
Erskine and
Inchinnan
9% 0%
Houston, Crosslee
and Linwood
Johnstone North,
Kilbarchan, Howwood,
Lochwinnoch
Johnstone South and
Elderslie
Paisley East
and Central
Paisley Northeast
and Ralston Paisley Northwest
13% 7% 11%
22% 2%9%
Paisley
Southeast
9% 13%
Paisley
Southwest
Renfrew North
and Braehead
Bishopton, Bridge of
Weir and Langbank
PerformanceSummary
Accidental Dwelling Fires by Time of Day
Severity of Accidental Dwelling Fires
Human Factors
Accidental Dwelling Fires Activity by Ward (% share)
Accidental Dwelling Fires show an increase of 44% (14 incidents) from Q4 2021/22. 
Cooking remains the most common source of ignition within Renfrewshire accounting for 29 of the accidental dwelling fires. 
43% (20) of the incidents required no firefighting action, 37% (17) were due to distraction and 13% (6) were due to
alcohol/drug impairment.  35 of the 46 incidents had detection installed and 86% (40) of them operated and raised the
alarm.
Renfrew South
and Gallowhill
0%
Accidental Dwelling Fires
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Page 88

67% 43%
6
Year on
Year
3 Year
Average
Domestic Safety - Accidental Dwelling Fire Casualties
Overcome by
smoke 100%
0%
0%
0%
0%
0%
0 0
2
1
00 0
1 1
0
0 - 9 10 - 19 20 - 49 50 - 79 80+
Male
60%
Female
40%
8
2 2
3
5
2018/19 2019/20 2020/21 2021/22 2022/23
Accidental Dwelling Fires Casualties
0% 0%
Paisley Southwest
Renfrew North and
Braehead
Bishopton, Bridge of
Weir and Langbank
0%
Erskine and
Inchinnan
0% 0%
Houston, Crosslee
and Linwood
Johnstone North,
Kilbarchan, Howwood,
Lochwinnoch
Johnstone South
and Elderslie
Paisley East
and Central
Paisley
Northeast and
Ralston
Paisley
Northwest
0% 0% 20%
60% 20%0%
Paisley
Southeast
Unintentional Injury and
01 0203
04
05
06
07
08
09
101112131415
16
17
18
19
20
21
2223 00
First Aidat Scene
Hospital -Serious Injuries
Hospital -Slight Injuries
20%
60% 20%
Fatality
0%
PerformanceSummary Fire Casualties by Time of Day
Nature of Injury
Extent of Harm
Age / Gender Profile
AccidentalDwelling Fire Casualties by Ward (% share)
An increase of 67% from 3 to 5 dwelling fire casualties for this reporting period. The injuries sustained by the casualties
were smoke inhalation. 1 casualty sustained serious smoke inhalation while the remaining injuries were deemed slight.
Renfrew South
and Gallowhill
0%
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0% -4%
7
Year on
Year
3 Year
Average
Unintentional Injury and Harm
Bruising
Cuts/Lacerations
Back / Neck injury
(spinal)
Not known
Other medical
condition
Other 29%
24%
24%
12%
6%
6%
0 1
6
4
00 0
3
1 2
0 - 9 10 - 19 20 - 49 50 - 79 80+
Male65%
Female
35%
Bishopton, Bridge of
Weir and Langbank
Erskine and
Inchinnan
0% 6%
Houston, Crosslee
and Linwood
Johnstone North,
Kilbarchan, Howwood,
Lochwinnoch
Johnstone South and
Elderslie
Paisley
Northwest
6% 12% 6%
12% 6%6%
6%
Paisley
Northeast and
Ralston
Paisley East
and Central
Paisley
Southeast
12% 0%
Paisley
Southwest
Renfrew North and
Braehead
Road Traffic
Collision
Water
Rescue
Assisting Other
Agencies
47% 0%53%
01 0203
04
05
06
07
08
09
101112131415
16
17
18
19
20
21
22 23 00
First Aid at Scene
Hospital -Serious
Hospital -Slight Injuries
24%
29% 35%
Fatality
12%
20
19
17 17 17
2018/19 2019/20 2020/21 2021/22 2022/23
Deliberate
Bishopton, Bridge of Weir
Performance Summary Non-Fire Casualties by Time of Day
Nature of Injury
Extent of Harm
Non-FireEmergency Activity
Age / Gender Profile
Non-FireCasualties by Ward (% share)
Non-fire casualties remained static at 17 casualties. Of the 17
casualties,8 were as a result of Road Traffic Collisions (47%). 
Incidents involving Assisting Other Agencies accounted for 53%
(9 incidents) of all the activity within this indicator.  Tragically,2
fatalities were recorded during this period. Both occurred
during incidents where the Fire & Rescue Service were assisting
ambulance colleagues to gain entry to residential properties.
Renfrew South
and Gallowhill
29%
Non-Fire Casualties
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-19% 6%
8
Year on
Year
3 Year
Average
Deliberate Fire Setting
Bishopton, Bridge of Weir
and Langbank
Erskine and
Inchinnan
9% 14%
Houston, Crosslee
and Linwood
Johnstone North,
Kilbarchan, Howwood,
Lochwinnoch
Johnstone South
and Elderslie Paisley East
and Central
Paisley
Northeast and
Ralston
Paisley
Northwest
13% 11% 7%
9% 4%3%
4%
Paisley Southeast
9% 6%
Paisley
Southwest
Renfrew North and
Braehead
102
85
125 131
106
2018/19 2019/20 2020/21 2021/22 2022/23
01 0203
04
05
06
07
08
09
101112131415
16
17
18
19
20
21
22 23 00
28%
17%
26%
22%
18%
23%
72%
83%
74%
78%
82%
77%
2017/2018
2018/19
2019/20
2020/21
2021/22
2022/23
Primary Secondary
17%
29%
38%
17%
Other Buildings
Dwellings
Vehicles
Other Primary
61%
39%
Refuse
Other Secondary
808
656 626 677 755 740
109 85 63 98 108 82
2017/2018 2018/19 2019/20 2020/21 2021/22 2022/23
All Incidents Deliberate Secondary Fires
Non
Bishopton, Bridge of Weir
Kilbarchan, Howwood,
Performance Summary Deliberate Fires by Time of Day
Deliberate Firesby Classification
Primary Fire Ratio by Activity Type
Secondary Fire Ratio by Activity Type
Deliberate Fires Compared to Operational Activity
Deliberate Fires by Ward (% share)
Deliberate fire setting shows a decrease of 19% (25) incidents
from Q4 last year.  Secondary fires accounted for 77% (82) of
the incidents within this indicator.
10%
Renfrew South
and Gallowhill
Definitions
Primary Fires -all fires in buildings, vehicles and outdoor structures or any fire
involving casualties, rescues or fires attended by five or more appliances
Secondary Fires –fire incidents that did not occur at a primary location, was
not a chimney fire in an occupied building, did not involve casualties
(otherwise categorised as a primary incident) and was attended by four or
fewer appliances.
Deliberate Fires
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83% -6%
9
Year on
Year
3 Year
Average
Non Domestic Fire Safety
15
25
16
12
22
2018/19 2019/20 2020/21 2021/22 2022/23
Non Domestic Fires
Bishopton, Bridge of Weir
and Langbank
Erskine and
Inchinnan
5% 5%
Houston, Crosslee
and Linwood
Johnstone North,
Kilbarchan, Howwood,
Lochwinnoch
Johnstone South and
Elderslie
Paisley East
and Central
Paisley
Northeast
and Ralston
Paisley Northwest
5% 9% 9%
23% 0%9%
9%
Paisley Southeast
0% 18%
Paisley Southwest Renfrew North and
Braehead
68%
23% 9%
Accidental Deliberate Not Known
36% 32%
50% 59%
No FirefightingAction Direct Firefighting
Heat/SmokeDamage No FireDamage
3
2
2
1
1
1
1
Infant/primary school
Private Garden Shed
Single shop
Sports and Social club
Residential Home
Industrial Manufacturing
Large supermarket
Unwanted
Kilbarchan, Howwood,
01020304
05
06
07
08
09
10111213141516
17
18
19
20
21
222300
PerformanceSummary Non-Domestic Fires by Time of Day
Non-Domestic Fires by Nature of Origin
Non-Domestic Fires by Ward (% share)
Severity of Non-DomesticFires
Non-Domestic Fires by Premises Type
An increase of 83% (10 incidents) for the year on year measure.  8 incidents required no firefighting action and 13
incidents resulted in No Fire Damage. 
Renfrew South
and Gallowhill
9%
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1% 14%
10
Year on
Year
3 Year
Average
Unwanted Fire Alarm Signals
210
175 186
262 264
2018/19 2019/20 2020/21 2021/22 2022/23
Bishopton, Bridge of Weir
and Langbank
Erskine and
Inchinnan
9% 3%
Houston, Crosslee and
Linwood
Johnstone South and
Elderslie
Paisley East
and Central
Paisley
Northeast and
Ralston
Paisley
Northwest
3% 8% 13%
22% 5%2%
5%
Johnstone North,
Kilbarchan, Howwood,
Lochwinnoch
Paisley
Southeast
3% 9%
Paisley
Southwest
Renfrew North
and Braehead
13%
10%
9%
8%
7%
Residential Home
Hospital
Warehouse
Student Hall of Residence
Infant/primary school
36%
UFAS Percentage Against all Incidents
UFAS Percentage Against all False Alarms
60%
Human Influence and Alarm Activations
43%
0.0
1.0
2.0
3.0
4.0
5.0
Mon Tue Wed Thu Fri Sat Sun
01 0203
04
05
06
07
08
09
101112131415
16
17
18
19
20
21
2223 00
Performance Summary
Unwanted Fire Alarm Signals
Unwanted Fire Alarm Signals by Ward (% share)
UnwantedFire Alarm Signalsby Time of Day
Unwanted Fire Alarm Signals- Top 5 Premises
Unwanted Fire Alarm Signals Activity Ratios
Average Unwanted Fire Alarm Signals per Day
Unwanted Fire Alarm Signals (UFAS) show an 1% (2 incidents) increase year on year. Residential Care Homes accounted
for 13% (34) of incidents in this category. 43% (114 incidents) were found to be as a result of human interactions i.e. not
isolating the system before testing, cooking, smoking etc.
Renfrew South and
Gallowhill
19%
Page 92 of 92