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Service Update Report CaH 12 03 24

Renfrewshire Council · 12 March 2024
Back to Communities and Housing Policy Board — 12 March 2024 and its agenda

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___________________________________________________________________ 
To:       Communities and Housing Policy Board 
On:   12 March 2024
___________________________________________________________________ 
Report by:  Director of Environment, Housing and Infrastructure
___________________________________________________________________ 
Heading:  Service Update Report
___________________________________________________________________ 
1.  Summary    
1.1  This report provides an overview of key service activities, an operational
performance update since the last Policy Board meeting on the services and
key projects and updates on any other relevant changes to service areas
covered within the remit of this Board.   
2.  Recommendations    
It is recommended that the Communities and Housing Policy Board 
2.1  Note the contents of this report. 
2.2     Note the progress of the Orchard Street tenement rehabilitation project and
the signing of a Minute of Agreement between the Council and Paisley
Housing Association Ltd as set out in paragraph 3.1.14 of this report. 
Updates for Communities and Housing Policy Board 
3.   Housing Services 
3.1  Housing-Led Regeneration and Development 
Regeneration 
3.1.1 As reported to the Board at its meeting of 16 January 2024, good progress
continues to be made on the rehousing of Council tenants and the
acquisition of privately-owned homes in order to progress demolition in
regeneration areas. To date 44 of 89 properties have been acquired. Table
1 below illustrates the situation as of 31 January 2024.

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Table 1
Regeneration & Renewal
Area
Council
Demo
Props
Props to
be
acquired
Props
acquired
to Date
Total
for
demo
Demo
void
end
Jan 24
%age
void
Auchentorlie 17 1 0 18 17 94%
Ferguslie/Broomlands 64 16 6 80 30 38%
Howard Street Area 55 11 7 66 41 62%
Howwood Road Area 163 15 9 178 38 21%
Springbank/Mossvale 118 36 17 154 71 46%
Thrushcraigs 90 6 2 96 37 38%
Waverley Road Area 68 4 3 72 62 86%  
575 89 44 664 296 44%    
More Homes Service 
3.1.2 The More Homes Service offered by the Regeneration and Development
Team is actively promoted on the Council website, on social media
channels and with local estate and letting agents. The service includes
offering advice and assistance to owners of private properties that have
been vacant for over 6 months and are classed as long-term empty
throughout Renfrewshire. 
3.1.3 Bringing private properties back into productive use helps to increase the
supply of homes to meet housing needs and assists in improving local
amenity. Scottish Government housing statistics show that up to December
2023, there were 796 private properties within Renfrewshire classed as
long-term empty (for a period of 6 months or more) that were not classed
as a second home. The More Homes service has assisted in bringing 22
long-term empty properties back into use this financial year, with advice
and assistance ranging from information on discounts, the matchmaker
service, selling/letting advice and looking at the possibility of the Council
purchasing properties that meet its acquisition criteria. 
3.1.4  The Regeneration and Development team manage the Council’s property
acquisition scheme, approved by the Communities, Housing and Planning
Policy Board in 2019. The buy-back scheme has been designed to
prioritise former Council owned properties, within areas where we have
existing Council-owned lettable stock and where purchasing another
property would increase the majority or give the Council full ownership.
Properties have been acquired with vacant possession to allow works to be
carried out to bring the properties to the Council’s letting standards before
being offered to applicants from the Council’s housing waiting list. 
3.1.5  From a property acquisition perspective, 37 offers to purchase have been
made this financial year as part of the acquisition scheme. Twelve of these
have resulted in the successful acquisition by the Council and a further
eight are in progress. Since the introduction of the scheme in 2019, a total
of 28 properties have been acquired this way (this figure does not include
any properties acquired to enable demolition within Regeneration areas).

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3.1.6  One recent example of where the two roles combine is where a property
that had been privately owned and empty for over ten years was recently
acquired by the Council. This positive outcome has led the team to focus in
on other potential long term empty properties that may be of interest to the
Council to meet specific needs or are in areas where we have higher
demand and lower stock levels. 
3.1.7  The continued work of the More Homes Service is invaluable to the work
we are carrying out in reducing the number of empty homes across
Renfrewshire and increasing the Council’s lettable stock to tackle
increasing demand from the housing waiting list. 
Paisley West End 
3.1.8 There has been positive progress made to date by the Council’s delivery
partner Sanctuary Scotland Housing Association Ltd in acquiring private
properties in the Paisley West End Masterplan Area on a voluntary basis
and works are now on site for the construction of the first phase of newbuild
housing. Sanctuary have been working with architects Anderson Bell +
Christie to refresh the masterplan for the regeneration of the area and held
public consultation events to showcase these plans on 8 and 9 August and
26 October 2023. Sanctuary’s application for Planning Permission in
Principle for a further proposed residential development was registered on
20 February 2024. 
3.1.9 As previously reported to the Policy Board, a Compulsory Purchase Order
was successfully promoted for the dangerous building at 22 Well Street/1
Underwood Lane, Paisley. Following a competitive tender exercise George
Beattie and Sons Ltd was appointed to carry out the demolition of the
dangerous building and work started on 29 January 2024.  On 1 March 2024
the contractor was able to re-open the junction between Underwood Lane
and Well Street. 
3.1.10 An update on Compulsory Purchase Orders in relation to Paisley West End
is the subject of a separate report to the Policy Board. 
Johnstone Castle Regeneration Area 
3.1.11 On 22 August 2023, the Communities and Housing Policy Board authorised
the issue of a Demolition Order and the demolition of the blocks in respect
of the properties at 24A – 24F and 26A – 26F Cedar Avenue, Johnstone
and the promotion of a Compulsory Purchase Order to acquire the property
at 26E Cedar Avenue, Johnstone. 
3.1.12 A Demolition Order in respect of the full blocks at 24 and 26 Cedar Avenue,
Johnstone has been served and arrangements are now being made to
demolish these blocks. A Compulsory Purchase Order will now be
promoted to acquire the remaining private interest in the block.

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Orchard Street 
3.1.13  As approved at the 14 March 2017 meeting of the Housing and Community
Safety Policy Board, the Council is supporting Paisley Housing Association
Ltd to carry out a comprehensive tenement rehabilitation project at 33
Causeyside Street and 3–9 Orchard Street, Paisley. To date the
Association has acquired all of the residential properties in the five closes
except for three flats in 9 Orchard Street, where negotiations continue for
the voluntary acquisition of these properties. There are also two
commercial owners remaining within these addresses, those of a public
house and a shop. 
3.1.14  Significant progress has been made towards the delivery of this project,
with the Association appointing a contractor and works anticipated to
commence on site in Spring. The cost of delivering this project will be met
by the Association, supported with grant funding from the Scottish
Government and by Private Sector Housing Grant from the Council. To
ensure that the project can progress and as agreed by the Housing and
Community Safety Policy Board the Council will underwrite the costs of
essential common repairs due from the private owners if they do not pay
and the Council will then seek to recover those costs. The Council and
Paisley Housing Association signed A Minute of Agreement to that effect
on 13 February 2024. 
Newbuild projects 
3.1.15  The Scottish Government has completed its review of the Council’s
applications for above-benchmark grant finance for Howwood Road
Area Phase 1 (the former Cochrane Castle Primary School site) and
Gallowhill and has confirmed the level of Affordable Housing Grant
that will be provided for both projects. Officers are satisfied that the
grant funding levels are suitable and following receipt of the formal
offer of grant from Scottish Government, arrangements will be made to
award contracts as authorised by the Finance, Resources and
Customer Services Policy Board at its meeting on 23 November 2023. 
Service Improvement 
3.1.16  Renfrewshire Council has a statutory duty to consult tenants before
increasing rents. To help inform the decision on rents for 2024/25,
consultation was undertaken in December 2023 and January 2024
involving discussion with tenant representatives at the annual Council Wide
Forum and via online and telephone surveys of Council tenants. All tenants
were advised of the surveys by a letter which included information on
service priorities and around 5,000 tenants also received this information
by email where contact information had been provided. 
3.1.17  1,449 tenants took part in the consultation. 609 tenants were asked their
views by a telephone survey, with a further 840 participating online. The
results of the consultations were broadly similar regardless of the method of
consultation. The outcome of the consultation exercise was reported to
Council.

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3.2  Housing Management     
Income Advice 
3.2.1 Information from income advice interviews at the end January confirms that
over 2,200 income advice cases involved households from Council
Tenancies this financial year. 
3.2.2 During these interviews staff assess any entitlements to assistance that are
due and support people to access entitlement alongside giving advice on all
money matters and budgeting. There are several sources of additional
assistance accessed which can include universal credit / housing benefit,
attendance and disability allowances, financial insecurity funds, food
vouchers and many more. 
3.2.3  Since commencement of the Tenant’s Support Fund in October to the end
of January, there have been 222 Tenants referred for Tenant Support Fund
assessments, which will have the added value of full income assessment
and advice provision.  Of the referrals 107 have engaged with Specialist
Income Advisors and 93 qualify for assistance from the fund. Officers
continue to engage with tenants to maximise access to any underlying
entitlement to benefits and funds available. 
Housing Advice 
3.2.4 There has been continued take-up of the option to apply to join the Council’s
housing waiting list since the introduction of the online system in November
2023. The online housing application is available alongside existing ways to
apply, such as telephone, video conferencing (Near Me), email and in
person as requested. 
3.2.5 Housing staff are still available to assist in completing on-line forms and all
applicants still have the opportunity for housing options advice, to assist
those making a housing enquiry to gain a realistic understanding of the
choices available to suit their circumstances. At the end of January 2024,
140 applications had been received online. 
Estate Management 
3.2.6 Joint work with colleagues in Digital Services continues to progress with the
aim of piloting the use of an online Anti-social behaviour (ASB) reporting
system – the ‘ASB App’. Existing alongside the other reporting methods,
telephone, email, in writing and in person, the App will extend the ways
tenants impacted by ASB can make reports and log incidents. If following
the necessary system checks, the ‘App’ can be integrated to the Council’s
system and devices, it will be piloted in one of the housing neighbourhood
teams prior to evaluation and roll-out.
3.3   Homelessness and Housing Support  
3.3.1  As is the case across most of Scotland just now, there continues to be
increased demand for assistance from our Homeless and Housing Support
Services.

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3.3.2 A detailed report to the Policy Board in January 2024 on the scale of these
homeless pressures identified a number of measures which continue to be
implemented in order to ensure those who require somewhere to stay are
provided with temporary accommodation and the support they need. These
measures include an increase in the stock of temporary accommodation,
meeting the target for lets to those who are homeless by the Council,
recruitment of additional frontline staff on a temporary basis, and RSL
partners increasing their targets for lets to those who are homeless. 
3.3.3   The number of those being supported via Housing First at any one time now
exceeds 70, and the MyLA project (My Life Ahead) has received additional
funding from the Alcohol & Drug Programme Board to allow the initiative to
support those with alcohol / drug issues and who are at risk of losing their
settled home. 
3.3.4 A further full report on the homelessness and housing support pressures in
Renfrewshire will be presented to the Policy Board in May 2024. 
Sheltered Housing 
3.3.5  Our sheltered housing service continues to promote independent living and
seeks to address our tenants individual support needs, by encouraging
them to remain active and live well. 
3.3.6  The strong focus on tackling the threat of loneliness continues across the 10
sheltered complexes and a range of meaningful activities, parties and trips
to theatre were organised throughout the winter months as well as themed
Burns Night and Valentine’s Day activities, and local community initiatives
with Get Creative arranged at the Tannahill Centre. 
3.3.7  Our in-house Befriending Service continues to support 9 tenants who do not
have family or friends who are able to visit via 1-2-1 support in their own
homes and taking trips into the community. 
3.3.8  Our ‘Fit and Fed’ sessions in partnership with St Mirren Football Club have
been well received, and each Monday, St Mirren open their doors to create
a warm space where there is always an activity for tenants to take part in or
watch, followed by dinner. We now have 40 tenants who currently attend on
a fortnightly basis and St Mirren have secured funding to continue this
worthwhile activity for the foreseeable future. 
3.3.9  The AGM of ‘Forever Young’, the sheltered housing constituted tenants’
group recently took place with 14 members attending to discuss their plans
for the year ahead, and our Quality Circle ‘inspections’ have now fully re-
started following the recovery from COVID, with tenants involved in
inspection and improvement discussions at every complex. 
3.3.10 Digital support continues to be provided to assist tenants to access
services, media and activities online, and funding is being sought for digital
notice boards to be placed in each complex to update tenants live with
information, support and advice.

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Refugee Resettlement 
3.3.11 The number of Ukrainian Displaced Persons being supported at our
Welcome Hub at hotels near Glasgow Airport continues to reduce. 
3.3.12  There are now 44 individuals staying in the hotels from a high of over 400 in
Autumn / Winter 2022. 
3.3.13  The number of Ukrainian households who have been supported to resettle
in social rented tenancies in Renfrewshire has now reached 158, and a
range of integration events are now regularly taking place, as well as
activities with partners such as Impact Arts.   
3.3.14  The Refugee Resettlement team continues to also support those Syrian and
Afghan families who have resettled in Renfrewshire. 
3.4 Housing Asset and Investment 
Housing Investment Programme External Works  
3.4.1  The Housing investment Team is currently on-site at several locations,
improving the external fabric and reducing residents’ fuel costs by installing
various energy saving measures including external wall insulation/cavity
wall insulation, roughcasting, roof replacement, triple glazed windows, loft
insulation & solar PV. The programme for 2024/25 will include
approximately 700 homes in the following areas:  Johnstone, Elderslie,
Renfrew, Villages, Paisley & Linwood. 
3.4.2  In addition to this, the Housing Investment team are currently re-visiting
circa 480 properties throughout Renfrewshire, which have already had
some external works to further enhance their energy efficiency through the
installation of additional measures solar PV, triple glazed windows & loft
insulation. This is to further improve the energy efficiency of these dwellings,
reduce carbon and more importantly, reduce fuel costs for our tenants. We
anticipate completion by the end of the calendar year. 
EICR Compliance Update 
3.4.3    Following changes made by the Scottish Government, a programme to
carry out EICR’s (Electrical Installation Condition Reports) every five years
was implemented to ensure Renfrewshire Council achieves SHQS
compliance for electrical safety.  All tenants have received 3 letters inviting
them to make an appointment and those that did not respond had a 4th letter
issued with a pre-arranged appointment date. Despite these efforts, at the
end of December 2023 there were circa 1000 properties still outstanding
due to access not being granted. 
3.4.4  To ensure compliance with this element of SHQS, a ‘forced access’
programme commenced in February 2024 which will run for approximately 7
months.  All tenants will have a final (5th) letter hand delivered 7 days before
their pre-arranged appointment date and time and advised access will be

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gained by our Building Services team if no one is at home to allow this
important safety check to be carried out.   
3.4.5 A further circa 1,500 properties have EICRs due to expire in 2024. To
ensure SHQS compliance for these properties, three external contractors
have been appointed to carry out EICRs over a five month period starting
late February.  Any properties where the EICR remains outstanding after
three letters have been issued will be added to our forced access
programme.   
3.4.6    Successful completion of these programmes will ensure full compliance with
regards to EICRs by the end of the calendar year. Thereafter the intention is
for all EICRs to be undertaken by Building Services.  There are circa 600
properties due to expire in 2025 and the programme for these will
commence from mid-2024. 
Dampness and Mould Update 
3.4.7 The volume of requests for inspections in relation to dampness and mould
increased during the Winter months. The initial inspection is usually carried
out by our repairs and maintenance officer who will arrange any follow up
repairs required.  Cases that are more complex including severe cases of
mould, which require specialist treatment are handed over to our rotworks
contractor as noted in Table 1 below. 
Table 1: Dampness and Mould inspections April – Dec 2023.  
2023/2024 Inspections
completed
Passed to
rotworks
contractor
Quarter 1 44 8
Quarter 2 52 8
Quarter 3 93 33 
3.4.8 As advised in the report to Policy Board in August 2023, consultation was
underway with a specialist decontamination and disinfecting company which
was followed up with a pilot case.  To date the specialised ‘misting’
treatment has been utilised in 24 cases.  Feedback from tenants who have
had this undertaken has been positive.           
3.4.9 This ‘misting’ process is carried out in conjunction with other measures to
minimise the possibility of the mould returning which may include improving
ventilation, providing advice on heating and referring tenants for energy
advice.  In some cases environmental sensors are installed to allow ongoing
monitoring of humidity and temperatures within the home. 
Sensor Installation Update 
3.4.10 The Housing Investment team have contracted IOPT, who are specialists in
remote property monitoring, to monitor the conditions within properties by
supplying environmental sensors, operating a radio network to extract the
data, and reporting where data suggests the conditions create a potential for
damp mould and condensation to occur in the future.

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3.4.11 Environmental sensors are currently being installed in every void property
prior to being relet, and in selected properties to monitor the impact of
energy efficiency measures which are being installed, or occasionally on
request from the repair and maintenance team to help understand and
resolve specific issues. 
3.4.12 At the end of January, sensors have been installed in circa 600 properties,
with the temperature, humidity and air quality being monitored in the living
room and all bedrooms.   
3.4.13 IOPT continually monitor conditions through their online platform, and on a
monthly basis highlight any properties which show concern and require
intervention.  The highlighted properties are passed to our housing energy
advocate, who over the last 12 months has accessed 114 properties to
engage with tenants in properties which are showing concern, to gain
further information and offer advice and support on how to heat and
ventilate their home to reduce the risk moving forwards.  As part of these
interventions, advice on how to make best use of heating and ventilation,
signposting to any debt and funding support, help to switch tariffs and help
to report any repairs is offered. 
3.4.14 Three Case Examples are noted below:

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Private Landlord Forum Event 
3.4.15 Housing Services, in conjunction with Licensing, organised a private
landlord forum event in Paisley on 15 February. Renfrewshire Landlord
Forum saw over 65 landlords and agents attend the event in the Town Hall. 
3.4.16 Topics covered at the event included an update from the Council on
investment plans and programmes including the regeneration areas as well
as providing information to attendees on Council energy efficiency targets
and the need to work with over 5200 landlords and private owners who will
be involved in Council capital programmes over the coming years. 
3.4.17 Partner organisations Landlord Accreditation Scotland and Under One Roof
also updated landlords on major legislative changes to the Repairing
Standard affecting the private rented sector and discussed issues around
organising common repairs in flatted property. 
This event was oversubscribed, and the Council is now looking to arrange a
further online event to update landlords who were unable to secure a place
on the day. 
Repairs & Maintenance Team Resources 
3.4.18 The repairs and maintenance team have been working under challenging
circumstances due to staff shortages. The normal staffing complement
within the reactive repairs team is 8 officers and currently, due to a
combination of vacancies and unplanned illness absences, there are 3.5
FTE officers. This is having an impact on the timescale for inspections and
the timescales for responding to complaints and enquiries.  Recruitment has
taken place and 2 permanent officers are due to start at the end of March,
with further temporary posts advertised for recruitment. 
3.4.19 To address the current demand on the service, a number of management
actions have been put in place. A wider pool of staff is assisting and there
have been ongoing reviews of future inspections resulting in some works
being passed directly for repair works without pre-inspection.  The process
for arranging follow on works has also been streamlined in conjunction with
Building Services, reducing the demands on officers’ time.  We are focussed
on maintaining the delivery of the inspection service for our customers and
are doing everything we can to ensure that waiting times are reduced and
the most urgent cases, such as dampness and mould, are prioritised. 
3.5  Review of Void Property Management 
3.5.1 The Single Voids Manager continues to develop and implement the action
plan for improvement in conjunction with colleagues from all teams involved
in the void process.

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3.5.2    A new temporary structure for the Single Voids Team has been designed
bringing together key personnel from Housing Services and Building
Services. The team will be co-located at Underwood Road, working closely
together to identify areas for improved efficiency across the void process
and the Policy Board will continue to receive updates on progress in this key
area for improvement.   
4.  Public Protection 
4.1 Community Safety 
CONTEST & Serious Organised Crime   
CONTEST 
4.1.1 Following its revision by the Scottish Government Strategic Board it has
been agreed that there will be a three-year Local CONTEST Delivery
Strategy for each local authority. 
4.1.2 Work is now ongoing with stakeholders within Renfrewshire Community
Protection Prevent Steering Group to consider the Terms of Reference
including a list of all partners, both statutory and non-statutory who form part
of the membership. The group will commence by reviewing the key
objectives and performance indicators used to measure success in the
delivery of the 4 P’s, Prevent, Pursue, Protect and Prepare. 
4.1.3 Whist the document strategy covers a three-year period, a return to the
Contest Secretariat from each Local Authority will be submitted at the end of
each year. This will also inform the Annual Assurance Statement in relation
to Prevent delivery. 
Serious Organised Crime 
Cannabis Edibles 
4.1.4 The National Serious Organised Crime interventions unit has presented the
current picture on cannabis edibles that contain cannabis oils which holds
high amounts of “THC” – the psychoactive component of cannabis which is
currently on the streets in forms of sweets, cakes, chocolate, biscuits etc
which are appealing to young people. Environmental Health Officers,
Trading standards and the Community Development team are working
closely together around awareness raising of these and what packaging to
look out for to try and mitigate harm to young people.

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Prevent 
Prevent Training 
4.1.5 Prevent training continues to be rolled out to frontline services. Within the
recent Annual Assurance Statement, it was identified the need for Counter
Terrorism Awareness including Prevent Awareness to our colleagues within
OneRen and Renfrewshire’s Janitorial colleagues. This has now been
completed.
4.1.6 Training for Mental Health Services and Adult Social Workers will be carried
out during the remainder of 2024. 
4.2 Trading Standards 
Tobacco and Nicotine Vapour Products 
4.2.1 Work around Tobacco and Nicotine Vapour Products (NVPs or Vapes)
continues to be of a high priority for the Team. 
4.2.2 There are around 290 premises registered for the sale/supply of Tobacco
and/or Nicotine Vapour Products in Renfrewshire. Compliance activity is
being out on a rolling 3-year programme utilising the “4 Es” model to engage
with traders, explain the requirements, encourage compliance then enforce
only when necessary.   
4.2.3 Nicotine Vapour Products account for a significant portion of this activity,
with Officers recovering non-compliant products on the majority of
visits. Non-compliant for these purposes includes mis-labelled, unsafe or
counterfeit products. Visits have been targeted around Secondary Schools,
as young persons are known to be an increasing user group of these
products. In around 50% of cases, the trader is aware that the products are
non-compliant. Businesses are given enhanced advice and guidance on
compliance, as well as information around underage sales. The non-
compliant products are signed over to the service for destruction, in order
that they can be removed from the supply chain.  This is likely to be a
growth area in terms of demand, with the recent Four Nations Consultation
outcome recommending enhanced controls on NVPs 
4.2.4 The Team receive intelligence through a number of sources around the
alleged sale and supply of illicit tobacco products. Operation CECE is a UK-
wide partnership initiative between HMRC and Trading Standards services,
to remove illicit tobacco products from the marketplace. A number of
premises have been subject to repeat visits from the Team, and
consideration is now being given to how to best progress enforcement
action against those not brought into compliance.

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4.3  Environmental Health 
Short Term let Application Consultations 
4.3.1 Short term lettings are now required to be subject to a licensing process
following the introduction of legislation by the Scottish Government, with the
intention that this will ensure properties are safe for paying guests but also
affords neighbours and other interested parties the opportunity to object to
premises being used for short-term letting purposes. The Environmental
Health team are amongst a number of consultees and to date have been
consulted on 119 short term let applications. Inspections having been
undertaken of 68 of these (predominantly secondary lettings). There are a
small number of properties which have still to be inspected at this time with
arrangements being made to progress these. 
4.3.2 There have been 26 consultations for home sharing/home letting properties
and whilst these are not routinely subject to inspection, Officers are
reviewing these applications and where concerns arise, are requesting
various pieces of evidence to ensure the property is fit for purpose and safe
for guests. 
Slush Ice Drinks 
4.3.3 The Environmental Health Business Regulation Team carried out a recent
intervention to business businesses selling “slush” ice drinks. This is due to
reports of children becoming ill following consumption of these products. 
4.3.4 Glycerol is a permitted additive in food products and has the E number
(E422). It is widely used in the food industry as a sweetener, thickening
agent and preservative. It is a key ingredient in the production of slush ice
drinks due to it serving the function of maintaining the “slush” properties
prevent the liquid freezing solid. 
4.3.5 Although glycerol is generally of low toxicity, there are concerns about the
effect on young children when large quantities are consumed over a short
period of time. 
4.3.6 As body weight is a factor in the adverse effects of glycerol on the body,
Food Standards (Scotland) have issued guidance that, slush ice drinks
should not be sold to children under 4 years old and free refills should not
be offered to under 10’s. Those above the age of four are considered
unlikely to suffer ill effects from drinking one slush drink. 
4.3.7 Given that these products are widespread throughout Renfrewshire, officers
have Initially visited businesses identified as likely to be serving higher
numbers of children within the target age. These included indoor soft play,
cinemas and those premises located near to schools and nurseries. This will
be followed up with further visits to other businesses.

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Meat and meat products 
4.3.8 Following intelligence and a product recall from Food Standards Scotland
(Food Crime Unit), the Environmental Health Business Regulation Team
carried out visits to a number of food businesses in Paisley. The recall
related to imported animal by products including beef masks, cow feet and
turkey wings originating from a Company based in London. 
4.3.9 During visits to premises, including an unregistered food business, a total of
724.69 Kg of meat, fish and animal by products from 3 premises, were
removed and destroyed. Enforcement Action has been taken where
necessary and follow up visits carried out to each business and advice
given in relation to food provenance, labelling, packing, etc. 
5.  Community Development 
5.1  Team Up to clean Up 
5.1.1 Team Up to Clean Up partners SEPA, Zero Waste Scotland and Keep
Scotland Beautiful are delivering 5 events across Scotland to gather the
views of communities in accordance with the new Scottish Litter & Flytipping
Strategy. Renfrewshire House hosted the Renfrewshire Community Litter
Workshop on 21 February. The 25 places offered were acquired after the
event was advertised on the Team Up platform. Attendees had an
opportunity to share ideas, learn about behaviours and attitudes and what
they can do to help. 
5.1.2  Zero Waste Scotland has partnered with UCL Centre for Behaviour Change
to investigate the complex causes of littering and flytipping behaviours. 
Renfrewshire responded to the survey issued which aims to generate a new
approach to preventing items becoming litter/flytipping and tackle
behaviours through effective intervention.
5.1.3  The Big Spring Clean was launched on 1 March and will run across March
and April. Schools are registering their ongoing interest in delivering local
litter picks and/or receiving a school presentation. The Team is further
working with local retail parks to encourage take up there, presenting a
more attractive area for customers. So far Linwood fast Food retailers have
agreed to join the event. 
5.1.4 Three further Wildflower Workshops will be delivered over the course of the
Big Spring Clean, one in Elderslie, hosted by Evergreen Elderslie, one in
Paisley at the West End Growing Ground Association (WEGGA) Sanctuary
Gardens, and the final workshop in Renfrew at Broadloan, hosted by
Renfrew Association of Growing Grounds (RAGG). Groups and individuals
will be treated to a workshop then attend an onsite area for a demonstration.

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5.2  Environmental Taskforce 
5.2.1   The Environmental Taskforce continues to deliver intervention to reduce
instances of flytipping. Key statistics for the most recent period are: 
Action  2023 total 1 Jan – 29 Feb
Proactive visits to identified hotspot areas  2,258 506
Number of reports investigated  1,321 378
Tonnes of flytipping removed  436 48
Number of sites secured to prevent further
flytipping  11 1
Letters to private landowners re flytipping 85 7
Visits to businesses to ensure Waste
Disposal Arrangements in place  126 17
Fixed Penalty Notices Issued  93 11 
5.2.2 Using captured footage, the first £500 Fixed Penalty Notice was issued in
January to a company who flytipped in Paisley however is based out with the
authority. 
Duke of Edinburgh Programme 
5.3 On 21 February, an event was held in Paisley Town Hall to celebrate
the success of the young people of Renfrewshire engaged in the Duke
of Edinburgh’s Award programme.  As part of the celebration it was
recognised that by taking part in the Duke of Edinburgh’s Award, young
people have contributed over 4,000 hours of volunteering in their local
communities. 
5.4 The Duke of Edinburgh’s Award is an internationally recognised
personal development programme, open to any young person from
aged 14 to 25.  Renfrewshire is very much to the fore in supporting
DofE with a record breaking 450 young people starting their DofE
journey this year so far, whilst across Scotland there are 21,000 who
have newly engaged with DofE. 
5.5 Youth Services, Renfrewshire Council’s youth work team, co-ordinates
and drives the development of the Duke of Edinburgh’s Award
programme on behalf of the local authority, working in partnership with
schools and a wide variety of community -based open groups,
supporting young people so they can benefit from taking part. 
5.6 The celebration event is the first time Renfrewshire has held such a big
awards ceremony, with over five hundred guests attending that included
young people, their family and friends, DofE Leaders, Head Teachers
and wider Renfrewshire supporters.  All gathered to see and hear
participants talk about their experiences and receive their Bronze, Silver
and Gold certificates and badges recognising their achievement.

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Recognition awards were also provided to staff members that have
been so committed to making the programme a success in
Renfrewshire. 
5.7 The whole evening was presented young people themselves and it was
really motivational to hear just how much DofE has meant to them and
how they have developed through their personal experiences in taking
part.   
6. Justice Social Work  
6.1.1 Staff have been recruited within the fieldwork service, the women’s justice
service and Whole Systems, to ensure that these services can be
developed. All will be in post by February 2024. Extended diversions and
Structured Deferred Sentences are now being undertaken by those staff
with a plan for them to undertake voluntary throughcare and commence Bail
Supervision in February 2024. This is in line with East Renfrewshire
Council, so that similar services are available to the court for all areas
covered. (Paisley Sheriff Court is the court that covers East Renfrewshire). 
6.1.2 Good progress has been made to re-establish Renfrewshire’s Community
Justice Partnership. The partnership is responsible for coordinating local
improvement activity in pursuit of national justice improvement outcomes.
Recent efforts have focused on strengthening relationships between
stakeholders and promoting the partnership’s alignment with other strategic
priorities. 
6.1.3 Employability provision for people with convictions has been an early focus,
progressed through Renfrewshire’s Local Employability Partnership. Work is
ongoing to gather insight into the breadth, depth, and quality of support on
offer to Renfrewshire’s justice experienced population, with a particular
focus on statutory and voluntary throughcare for people leaving custody and
reintegrating back into the community. 
Implications of the Report 
1.  Financial – Any financial elements referenced in this report will be
progressed through the Council’s financial & budget planning process. 
2.  HR & Organisational Development – None  
3. Community/Council Planning – The report details a range of activities
which reflect local community and council planning themes. 
4. Legal – The Minute of Agreement between the Council and Paisley Housing
Association Ltd referred to at 3.1.14 was prepared by the Council’s legal
team and the Association’s solicitors.  
5. Property/Assets – None

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6. Information Technology –None 
7. Equality & Human Rights - The recommendations contained within this
report have been assessed in relation to their impact on equalities and
human rights. No negative impacts on equality groups or potential for
infringement of individuals’ human rights have been identified arising from
the recommendations contained in the report. If required following
implementation, the actual impact of the recommendations and the
mitigating actions will be reviewed and monitored, and the results of the
assessment will be published on the Council’s website. 
8. Health & Safety – None 
9. Procurement – None 
10. Risk – None 
11. Privacy Impact – None 
12.  COSLA Policy Position – None 
13.  Climate Change – there are a range of actions and activities throughout the
Service Update Report which support the Council’s Plan for Net Zero, 
___________________________________________________________________ 
List of Background Papers: None
___________________________________________________________________ 
Author  Gordon McNeil, Director of Environment, Housing & Infrastructure 
Email: gordon.mcneil@renfrewshire.gov.uk