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Agenda Document Pack - Communities and Housing Policy Board - 16/01/2024

Renfrewshire Council · 16 January 2024
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Page 1

Notice of Meeting and Agenda
Communities and Housing Policy Board 
Date Time  Venue
Tuesday, 16 January
2024
13:00 Council Chambers (Renfrewshire),
Council Headquarters, Renfrewshire
House, Cotton Street, Paisley, PA1 1AN 
MARK CONAGHAN
Head of Corporate Governance 
Membership 
Councillor Marie McGurk (Convener):   Councillor Robert Innes (Vice Convener):    
Councillor Jacqueline Cameron:  Councillor Carolann Davidson:  Councillor Gillian
Graham:  Councillor John Hood:  Councillor Lisa-Marie Hughes:  Councillor Alec
Leishman:  Councillor Kenny MacLaren:  Councillor Mags MacLaren:  Councillor Colin
McCulloch:  Councillor Janis McDonald:  Councillor Cathy McEwan:  Councillor Jamie
McGuire:  Councillor Iain McMillan:  Councillor John McNaughtan:  Councillor Emma
Rodden:   
Hybrid Meeting 
Please note that this meeting is scheduled to be held in the Council
Chambers.  However, it is a hybrid meeting and arrangements have been made for
members to join the meeting remotely should they wish. 
Further Information 
This is a meeting which is open to members of the public. 
A copy of the agenda and reports for this meeting will be available for inspection prior
to the meeting at the Customer Service Centre, Renfrewshire House, Cotton Street,
Paisley and online
at http://renfrewshire.cmis.uk.com/renfrewshire/CouncilandBoards.aspx
For further information, please email
democratic-services@renfrewshire.gov.uk

Page 2

Members of the Press and Public 
Members of the press and public wishing to attend the meeting should report to the
customer service centre where they will be met and directed to the meeting. 
Webcasting of Meeting 
This meeting will be filmed for live or subsequent broadcast via the Council’s internet
site – at the start of the meeting the Convener will confirm if all or part of the meeting
is being filmed.  To find the webcast please navigate to 
https://renfrewshire.public-i.tv/core/portal/home

Page 3

Apologies 
Apologies from members. 
Declarations of Interest and Transparency Statements 
Members are asked to declare an interest or make a
transparency statement in any item(s) on the agenda and to
provide a brief explanation of the nature of the interest or the
transparency statement. 
1 Police and Fire & Rescue Services Scrutiny Sub-
committee 
Minute of meeting of the Police and Fire & Rescue Services
Scrutiny Sub-committee held on 31 October 2023. 
1 - 2 
2 General Services Revenue, Housing Revenue Account
and Capital Budget Monitoring 
Report by Director of Finance & Resources. 
3 - 12 
3 Community Funding applications 
Report by Chief Executive. 
13 - 28 
4 Service Update Report 
Report by Director of Environment, Housing & Infrastructure. 
29 - 38 
5 Social Housing Charter Performance: 2023/24 Half Year
Update 
Report by Director of Environment, Housing & Infrastructure. 
39 - 62 
6 Homelessness in Renfrewshire - Update 
Report by Director of Environment, Housing & Infrastructure. 
63 - 70 
7 Creating a smoke free generation and tackling youth
vaping - a consultation by the Department of Health &
Social Care 
Report by Director of Environment, Housing & Infrastructure. 
71 - 88

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Page 5

Minute of Meeting
Police and Fire & Rescue Scrutiny Sub-Committee 
Date Time Venue
Tuesday, 31 October 2023 15:00 Council Chambers (Renfrewshire), Council
Headquarters, Renfrewshire House, Cotton
Street, Paisley, PA1 1AN 
Present: Councillor Lisa-Marie Hughes, Councillor Robert Innes, Councillor Janis McDonald,
Councillor Marie McGurk, Councillor Iain McMillan 
Chair
Councillor McGurk, Convener, presided. 
In Attendance
G Hannah, Head of Climate, Public Protection and Roads; G Heaney, Climate and Public
Protection Manager; M Hendry, Resilience and Deployment Manager (all Environment,
Housing and Infrastructure); and E Gray, Senior Committee Services Officer and K O’Neill,
Democratic Services Officer (both Finance & Resources). 
Also In Attendance
G McCreadie, Chief Superintendent and W Graham, Area Commander 
(both Police Scotland); and D McCarrey, Area Commander and P Storrie, Group Manager
(both Scottish Fire & Rescue Service). 
Webcasting of Meeting
Prior to the commencement of the meeting the Convener intimated that this meeting of the
Sub-committee would be filmed for live or subsequent broadcast on the Council’s internet
site. 
Declarations of Interest and Transparency Statements
There were no declarations of interest or transparency statements intimated prior to the
commencement of the meeting.  
Item 1
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1  Police Scotland Performance Report
There was submitted a report by the Area Commander, Police Scotland, relative to
service performance and activities in the Renfrewshire area during the period 1 April
to 31 August 2023. The report summarised the key performance indicators and
provided statistics relating to the specific key objectives detailed in Renfrewshire
Policing Priorities 2023/26 and Police Scotland’s Policing Priorities 2022/23.   
The report provided updates in relation to Renfrewshire Policing Priorities 2023/26 of
violence, disorder and anti-social behaviour; protecting vulnerable people; acquisitive
and cyber/digital crime; serious and organised crime; road safety and road crime. 
DECIDED: That the contents of report be noted. 
2 Scottish Fire and Rescue Service - Quarterly Performance Report -
Qtr 2
There was submitted a report by the Group Manager, Scottish Fire and Rescue
Service (SFRS) relative to SFRS performance and local fire and rescue service plan
priorities in the Renfrewshire area during period 1 July to 30 September 2023. 
The report provided updates in relation to Renfrewshire activity, accidental dwelling
fires and casualties, unintentional injury and harm, deliberate fire setting, non-
domestic fire safety and unwanted fire alarm signals. 
DECIDED:  That the contents of the report be noted. 
3 Local Issues
In response to a request made by a member of Johnstone South and Elderslie Ward
in relation to deliberate fire raising in that ward area, Scottish Fire & Rescue Service
(SFRS) agreed to provide more details on this.  SFRS reassured members that
comprehensive plans were in place to mitigate and deal with potential increased
activity due to bonfire night activity. 
DECIDED: That the information provided be noted.   
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0 
To: Communities and Housing Policy Board
On: 16 January 2024 
Report by:  Director of Finance and Resources
Heading:  General Services Revenue, Housing Revenue Account (HRA) and
Capital Budget Monitoring as at 10 November 2023 
1. Summary of Financial Position
1.1. The projected outturn at 31 March 2024 for all services reporting to the
Communities and Housing Policy Board, including the Housing Revenue
Account, is a break-even position against the revised budget for the year in
both General Services activities and in the HRA.
1.2. The projected capital outturn at 31 March 2024 for projects reported to the
Communities and Housing Policy Board is a break-even position against the
revised budget of £21.495m for the year. 
1.3. This is summarised over the relevant services in the table below and further
analysis is provided in the appendices. 
Table 1: Revenue
Division / Department Revised
Annual
Budget
£000
Projected
Outturn 
£000
Budget
Variance 
£000
Budget
Variance 
%
Housing Revenue Account (HRA) 0 0 0 0%
Housing – General Services (Not HRA) 4,682 4,682 0 0%
Communities and Public Protection 5,926 5,926 0 0%
Criminal Justice 3,845 3,845 0 0%
Board Total – Revenue 14,453 14,453 0 0%  
Item 2
CHPB160124 Page 3 of 88

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1 
Table 2: Capital
Division / Department Revised
Annual
Budget
£000
Projected
Outturn 
£000
Budget
Variance 
£000
Budget
Variance 
%
Housing Revenue Account (HRA) 20,378 20,378 0 0%
Other Housing PSHG 1,117 1,117 0 0%
Board Total – Capital 21,495 21,495 0 0% 
2. Recommendations 
Members are requested to: 
2.1.  Note the projected Revenue outturn position detailed in Table 1 above
2.2. Note the projected Capital outturn position detailed in Table 2 above; and 
2.3. Approve the budget adjustments detailed at section 4. 
3. Revenue 
3.1. The Revenue Budget Monitoring Statement at Appendix 1 identifies a
projected break-even position for all services reporting to this Policy Board.
Detailed division service reports can also be found here, along with an
explanation of each significant projected variance.
3.2. The projected outturn is based on information currently available, and
assumptions made by service budget holders.  Projections are subject to
continuous review, and any changes will be detailed in future reports to the
Board.
3.3. The projected outturn for Homelessness continues to be a risk over the
remainder of the financial year, with increasing demand on services being
managed within existing resources at present, including some additional
staffing being supported through migration and asylum funding streams
allocated to the Council by the UK and Scottish Government. 
3.4. The significant potential increase in homeless presentations linked to asylum
population in Renfrewshire and more widely across the West of Scotland, is
anticipated to create additional financial pressures for Council
services.  Projections of these pressures will continue to be reviewed and
reported to future Communities and Housing Policy Boards.
3.5. The main reason for the projected outturn positions are indicated below the
Appendix tables, showing both the subjective analysis (what the budget is
spent on) and the objective analysis (which division is spending the budget). 
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2 
4. Revenue Budget Adjustments 
4.1. Members are requested to note, from Appendix 1, budget adjustments
totalling £0.534m have been processed since the budget was approved in
March 2023. The most significant adjustment being: 
 (£0.121m) – Transfer of Public Protection Directorate costs to
Environment, Housing & Infrastructure.
 £0.655m – Additional Criminal Justice funding from the Scottish
Government outwith the specific grant. 
5. Communities and Housing Services Capital 
5.1. The Capital Investment Programme 2023/24 to 2027/28 was approved by the
Council on 2 March 2023. For Communities and Housing Services the
approved capital spend for 2023/24 was £30.795m. 
6. Capital Budget Adjustments 
6.1. As shown in Appendix 2, there have been no budget changes within HRA
capital and PSHG capital since the last report on 15 September 2023. 
___________________________________________________________________ 
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3 
Implications of this report 
1.  Financial – The projected budget outturn position for Communities and
Housing Services Revenue budget is a break-even position. Income and
expenditure in all services within the department will continue to be
monitored closely for the rest of the financial year and, where necessary,
steps will be taken to mitigate any significant overspend.   
The projected outturn position for Communities and Housing Services’
Capital budget is break-even. The Capital programme will continue to be
monitored closely for the rest of the financial year and, where necessary,
steps will be taken to mitigate any significant overspend.   
Any changes to current projections in either Revenue or Capital budgets
will be reported to the Board as early as possible, along with an explanation
for the movement. 
2.  HR and Organisational Development 
None directly arising from this report. 
3. Community/Council Planning
None directly arising from this report. 
4.  Legal 
None directly arising from this report. 
5.  Property/Assets 
Capital projects will result in new build Council housing stock and
improvements to existing stock. 
6.  Information Technology 
None directly arising from this report.
7.  Equality and Human Rights 
None directly arising from this report.
8. Health and Safety
None directly arising from this report.
9. Procurement 
None directly arising from this report.
10. Risk 
The potential risk that the Council will overspend its approved budget for
the year will be managed at a Council-wide level by the Chief Executive
and Directors.
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4 
11. Privacy Impact
None directly arising from this report. 
12. 
13.
Cosla Policy Position 
N/a. 
Climate Risk
None directly arising from this report.
__________________________________________________________________ 
List of Background Papers 
Housing Revenue Account Budget & Rent Levels 2023/24 and Housing Capital
Investment Plan 2023/24 to 2027/28, Council, 2 March 2023; 
Non-housing Capital Investment Programme, Prudential Framework and Treasury
Management Strategy, and Capital Strategy 2023/24 – 2027/28, Council, 2 March
2023. 
___________________________________________________________________ 
Authors: John Kilpatrick, Finance Business Partner 
Linsey Mcgregor, Capital Accountant 
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Appendix 1 
Objective Heading Key Reasons for Projected Variance
Housing Revenue Account (HRA)
A projected underspend in employee costs is due to the timing of recruitment of vacancies within the service. Property costs are projected to significantly
overspend, reflecting ongoing demands for repair and maintenance provision, particularly in void properties. Transfer payments continue to forecast an
overspend, owing to the impact of repairs pressures on void rent loss, as well as additional Council Tax costs for these properties. These overspends are
expected to be offset by additional interest income due to higher than budgeted interest rates. Overall, the HRA is therefore still projected to break-even at
year-end.
Housing - General Services (Not HRA)
There is a continuing increased demand for homelessness accommodation, impacting on rental costs, Council Tax and furniture for temporary
accommodation units. The forecast overspends are expected to be offset by additional rental income received in relation to these units.
As reported to the recent Leadership Board, there are increasing pressures in relation to migration and asylum provision, particularly related to UK Home
Office decisions being streamlined to tackle the volume of asylum seekers nationally. The significant potential increase in homeless presentations linked to
the asylum population in Renfrewshire and more widely across the West of Scotland, is anticipated to create additional financial pressures for Council
services. Projections are currently being developed and will be reported as they become available.
Communities and Public Protection No significant projected year end variances to report.
Criminal Justice No significant projected year end variances to report. 
Objective Summary
Annual Budget at
Period 6
Budget Adjustments Revised Annual
Budget at Period 8
Projected Outturn Previous Projected
Outturn Variance
Movement
£000 £000 £000 £000 £000 % £000
Housing Revenue Account (HRA) 0 0 0 0 0 0.0% 0 0
Housing - General Services (Not HRA) 4,682 0 4,682 4,682 0 0.0% 0 0
Communities and Public Protection (including
Regulatory Services) 6,047 (121) 5,926 5,926 0 0.0% (5) 5
Criminal Justice 3,190 655 3,845 3,845 0 0.0% 0 (0)
NET EXPENDITURE 13,919 534 14,453 14,453 0 0.0% (5) 5
POLICY BOARD :  COMMUNITIES AND HOUSING - All SERVICES
RENFREWSHIRE COUNCIL
REVENUE BUDGET MONITORING STATEMENT 2023/24
1 April 2023 to 10 November 2023
Budget Variance
(Adverse) or Favourable
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Appendix 1 
Subjective Summary
Annual Budget at
Period 6
Budget Adjustments Revised Annual
Budget at Period 8
Projected Outturn Previous Projected
Outturn Variance
Movement
£000 £000 £000 £000 £000 % £000 £000
Employees 12,197 127 12,324 12,126 198 1.6% (52) 249
Premises Related 1,945 0 1,945 2,181 (236) (12.1%) (294) 58
Transport Related 171 0 171 701 (530) (309.9%) (35) (495)
Supplies and Services 3,294 60 3,354 3,211 143 4.3% (155) 298
Third Party Payments 87 0 87 107 (20) (23.0%) (2) (18)
Transfer Payments 2,442 (60) 2,382 2,666 (284) (11.9%) (68) (216)
Support Services 54 0 54 28 26 48.8% 41 (15)
Depreciation and Impairment Losses (23) 0 (23) (18) (5) (21.7%) (5) 0
GROSS EXPENDITURE 20,167 127 20,294 21,002 (708) (3.5%) (569) (139)
Income (6,248) 407 (5,841) (6,549) 708 12.1% 564 144
NET EXPENDITURE 13,919 534 14,453 14,453 0 0.0% (5) 5
POLICY BOARD :  COMMUNITIES AND HOUSING - GENERAL SERVICES (excluding HRA)
Budget Variance
(Adverse) or Favourable
RENFREWSHIRE COUNCIL
REVENUE BUDGET MONITORING STATEMENT 2023/24
1 April 2023 to 10 November 2023
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Appendix 2 
Subjective Summary
Annual Budget at
Period 6
Budget Adjustments Revised Annual
Budget at Period 8
Projected Outturn Previous Projected
Outturn Variance
Movement
£000 £000 £000 £000 £000 % £000 £000
Employees 11,098 0 11,098 10,872 226 2.0% 259 (33)
Premises Related 20,288 0 20,288 22,866 (2,578) (12.7%) (1,301) (1,277)
Transport Related 103 0 103 51 52 50.5% 52 0
Supplies and Services 733 0 733 743 (10) (1.4%) 50 (60)
Third Party Payments 49 0 49 49 0 0.0% 0 0
Transfer Payments 4,399 0 4,399 5,192 (793) (18.0%) (740) (53)
Support Services 2,492 0 2,492 2,455 37 1.5% (8) 45
Depreciation and Impairment Losses 19,089 0 19,089 19,089 0 0.0% 0 0
GROSS EXPENDITURE 58,251 0 58,251 61,318 (3,067) (5.3%) (1,687) (1,380)
Income (58,251) 0 (58,251) (61,318) 3,067 5.3% 1,687 1,380
NET EXPENDITURE 0 0 0 0 0 0.0% 0 0
POLICY BOARD :  COMMUNITIES, HOUSING AND PLANNING SERVICES - Housing Revenue Account  (HRA) Only
1 April 2023 to 10 November 2023
Budget Variance
(Adverse) or Favourable
RENFREWSHIRE COUNCIL
REVENUE BUDGET MONITORING STATEMENT 2023/24
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Appendix 2 
Prior Years Annual Budget Budget Revised Projected
Expenditure at P6 Adjustments Budget Outturn Total Approved Projected
to 31/03/2023 2023-24 2023-24 2023-24 Budget Outurn
Project Title to 31-Mar-27 to 31-Mar-27
£000 £000 £000 £000 £000 £000 £000
HOUSING(HRA)
Improvements To Existing Properties 0 10,250 0 10,250 10,250 0 0% 113,885 113,885 0 0%
Regeneration 7,045 4,768 0 4,768 4,768 0 0% 106,953 106,953 0 0%
Other Assets 0 1,815 0 1,815 1,815 0 0% 12,500 12,500 0 0%
Non Property Expenditure 0 550 0 550 550 0 0% 1,550 1,550 0 0%
Council House New Build 41,237 1,330 0 1,330 1,330 0 0% 74,478 74,478 0 0%
Professional Fees 0 1,665 0 1,665 1,665 0 0% 9,415 9,415 0 0%
Total Housing(HRA) Programme 48,282 20,378 0 20,378 20,378 0 0% 318,781 318,781 0 0%
HOUSING(PSHG)
Private Sector Housing Grant Programme 0 1,117 0 1,117 1,117 0 0% 1,117 1,117 0 0%
Total Housing(PSHG) Programme 0 1,117 0 1,117 1,117 0 0% 1,117 1,117 0 0%
TOTAL COMMUNITIES, HOUSING & PLANNING
BOARD 48,282 21,495 0 21,495 21,495 0 0% 319,898 319,898 0 0%
Budget Variance (Adverse) or
Favourable
Budget Variance (Adverse) or
Favourable
RENFREWSHIRE COUNCIL
CAPITAL INVESTMENT STRATEGY
1st April to 10th November 2023
POLICY BOARD: COMMUNITES & HOUSING
Current Year 2023-24 Full Programme - All years
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___________________________________________________________________
To:  Communities and Housing Policy Board
On:  16 January 2024
___________________________________________________________________
Report by: Chief Executive
___________________________________________________________________
Heading: Community Funding Update
___________________________________________________________________    
1. Summary 
1.1 At its meeting on 31st October, members of the Communities and Housing Board
were asked to note that a new consolidated Community Funding paper would be
submitted for consideration in each policy board cycle.  This report would provide
updated information and set out recommendations for approval as required, in
relation to the Greenspaces, Villages Investment and Sustainable Communities
Fund(s).  This paper represents the most recent update for members in relation to
these funds. 
1.2 Whilst the Greenspaces and Villages Investment Fund are well established, elected
members will be aware that the Sustainable Communities Fund was recently
launched in early October 2023.  The initial response to the fund has been very
positive with a strong pipeline of applications under development.   
1.3 An officer panel has been established to review applications for the Sustainable
Communities Fund and to make recommendations on funding awards to members of
the Communities and Housing Board.   The panel met on several occasions in
December and in early January 2024 to consider applications received within the first
funding round which closed on 31st October 2023. 
1.4 Section 3 of the report provides an overview of the Sustainable Communities Fund
and sets out recommendations for consideration by the board in relation to the first
round of applications received.  6 applications are recommended for approval, whilst
8 are recommended to be deferred at this time to allow for further information
gathering and engagement on applications with the community organisations
concerned. It is recommended that one application is rejected as the project does not
meet the funding criteria as assessed by the officer panel. 
Item 3
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1.5 Full detail on all applications and related recommendations relating to the
Sustainable Communities Fund is provided in Appendix 1 of this report.  Elected
members are asked to note that the next funding round ends on 31st January 2024. 
1.6 Sections 4 and 5 of this report sets out recommendations in relation to the allocation
of Greenspaces and Villages Investment funding with detailed information provided in
Appendix 2 and Appendix 3 to this report.  As elected members will be aware,
£200,000 of additional funding was allocated to top up the Villages Investment Fund
through the Council budget in March 2023.  The report recommends that £20,000 of
funding is also allocated to support staffing costs arising from the continuation of the
funding programme into 2024 and funding administration processes.     
___________________________________________________________________    
2.  Recommendations 
2.1  It is recommended that members of the Board:
• Approve the funding recommendations detailed in Section 4 and Appendix 1
of this report in relation to the proposed allocation of the Sustainable
Communities Funding;
• Note the Greenspaces/Villages Investment funding awards made under
delegated authority provided to the Director of Environment, Housing and
Infrastructure to approve applications under the value of £5,000 as detailed in
Appendix 2;
• Approve the funding recommendations outlined in Section 6 and Appendix 3
in relation to the Villages Investment Fund
• Agree that £20,000 be allocated from the Villages Investment Fund to allow
for staffing resource to be deployed to support the ongoing continuation of the
Villages Investment Funding through 2024. 
___________________________________________________________________    
3.  Background 
3.1 Members will be aware that regular papers are submitted to the Communities and
Housing Board in relation to a variety of community funds administered by the
Council.  These have historically included the Greenspaces Fund, Villages
Investment Fund and Community Empowerment Fund and going forward the recently
launched Sustainable Communities Fund. 
3.2 The board noted in October 2023 that all of these funds are administered through the
Policy and Partnerships service, and that going forward all applications and funding
information would be provided through one single Community Funding board paper
to the Communities and Housing Board each cycle to strengthen oversight of funding
applications and information on awards for elected members. 
3.3 This paper provides updated information and recommendations relating to the:
• Greenspaces, Parks and Play Areas Fund
• Villages Investment Fund
• Sustainable Communities Fund 
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___________________________________________________________________    
4. Sustainable Communities Fund 
4.1 In March 2023, Council agreed to combine the remaining monies from the
Community Empowerment Fund and Climate Change Action Fund to create a single
Sustainable Communities Fund. This was further boosted by £650,000 from the UK
Shared Prosperity Fund, Communities and Place for the support and improvement of
community assets and infrastructure.  £1.5m is available as funding to support
projects and organisations through this Fund. 
4.2 On 20th September 2023, Leadership Board approved the key objectives and criteria
of the fund and agreed that applications to the Sustainable Communities Fund be
submitted to the Communities and Housing Board for final approval. 
4.3 The Sustainable Communities Fund utilises a tiered funding model to reflect different-
sized community projects as well as the varying levels of support required at different
stages of development. A tiered approach helps to ensure ease of access to a
proportionate application process to enable a range of initiatives that align with
community empowerment: 
• Small - awards up to £10K: capital and revenue funding to develop local
projects and initiatives which are targeted at enabling community participation
and promoting community collaboration and which build resilience within our
communities. This level would be targeted at groups where a small amount of
money can make a significant difference to enabling community participation. 
• Intermediate – awards of £10K to £25K: capital and revenue funding to
develop projects or organisations with a focus on improving community
infrastructure and which have the potential to be replicated in other areas;
and 
• large – awards up to £100K: larger capital grants with the aim of supporting
communities that aspire to take ownership or develop land or buildings in
local communities. 
4.4 The funding guidance sets out all related funding information and criteria, with
projects required to evidence wider benefits such as: 
• community capacity building. 
• local natural spaces that support health and wellbeing. 
• community wealth building. 
• place-based investments to improve community spaces; and 
• small scale strategic climate projects. 
4.5 The UK Shared Prosperity Fund (UKSPF), which makes up part of the Sustainable
Communities Fund, comprises a clear split between capital and revenue funding with
set amounts allocated over financial years 2023-24 and 2024-25.   UKSPF will be
allocated to approved projects which meet the criteria and to maximise drawdown
within each financial year. 
4.6 The Fund officially opened to applications on 10 October 2023, with a deadline for all
round one applications to be submitted by 31st October 2023.  The total initial value
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of grants requested in this round through all applications totalled £671,905.00, across
15 applications. 
4.7 A cross-service panel of officers has been established to review and assess the
applications against the agreed objectives and criteria outlined within the funding
guidance.  All recommendations are then submitted to the Communities and Housing
Board for decision. 
4.8 The Panel met several times in December and in early January to consider
applications.  Following assessment it is recommended that 6 applications be
approved by the board in relation to: 
• Friends of Howwood Park
• Inchinnan Development Trust LTD
• Klas Care C.I.C
• Western Desert Recce Group (WDRG)
• Kustom Cruisers C.I.C.
• St Catherine’s Primary School Parent Council 
4.9 As this is a new funding programme, a number of applications were submitted where
further information requires to be gathered and evaluated before officers are able to
make recommendations on these applications to the Board.  To allow for further work
to be carried out with groups relating to their proposals, it is recommended that
applications are deferred as follows: 
• Bishopton Tennis Club
• Lochwinnoch Community Development Trust
• Caledonia Bowling Club
• Outspoken Arts
• Kirklandneuk Growers Group
• Renfrew Association of Growers Group
• Brick Lane Music Studio
• 7th Paisley & District Scout Group 
4.10 Finally, following assessment by the officer panel, it is recommended that an
application from ROAR in relation to the development of its footcare service be
rejected as it does not meet the criteria set for this funding stream. This is a well-
regarded local service and organisation, and officers will work with ROAR to identify
alternative funding sources to support this project going forward. 
4.11 Detailed information in relation to each application is provided in Appendix 1.  Elected
members will note that for some projects this will require the development of
partnership agreements to be progressed with relevant community organisations
should funding recommendations be agreed by the Board. 
4.12 Subject to the approval of recommendations as set out in Appendix 1, £213,405
would be allocated to successful projects through Round 1 of the fund (£163,680
Capital and £49,725 Revenue). Of the total £213,405, £203,405 will be funded
through the UK Shared Prosperity Fund (£153,680 Capital and £49,725 Revenue).
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4.13 The next funding round will close on 31st January 2024, and officers will continue to
work with all new applicants and deferred applicants to progress information and
proposals proactively over the coming months. 
___________________________________________________________________    
5. Green Spaces, Parks and Play Areas Fund 
5.1 The Green Spaces, Parks and Play Areas Fund has supported 57 community
projects since October 2018. As previously agreed by members of the board, 
remaining Greenspaces funding has been divided into three streams: 
• General funding available to fund greenspace, parks and play areas
improvements.
• Funding to support school-based developments.
• Funding to support Team Up to Clean Up developments. 
5.2 The Fund currently has approximately £13,000 available to support community
projects, a further £25,000 is available for school projects meeting the fund criteria,
and £20,000 for Team Up to Clean Up volunteers and projects. 
5.3 Elected members are asked to note that one project has been approved by the
Director of Environment, Housing and Infrastructure under delegated authority since
October 2023: 
• Todholm Primary School (Play & Grow Community Garden - £4,000) 
Team Up to Clean Up Fund – “Bin it to Win It” 
5.4 In the last update paper to board on 31st October 2023, it was agreed that officers
would explore the potential introduction of the Litter Lotto programme in partnership
with Keep Scotland Beautiful, with £7,000 to be allocated from Greenspaces funding
subject to final due diligence checks being completed by officers. The project had
operated in several local authorities with a particular focus on engagement with
schools and young people across communities. 
5.5 Further exploration of this concept has been undertaken and it is proposed that a
local bespoke digital solution will be developed and designed for use with secondary
school pupils.  The development and operation of the initiative inhouse will allow this
to be marketed and launched under the Team Up to Clean Up banner, and maximise
prize funding available as part of the campaign.  Under UK law, individuals under 18
are unable to win cash prizes, as such voucher prizes to encourage behavioural
change are currently being considered. 
___________________________________________________________________     
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6. Villages Investment Fund 
6.1 The Villages Investment Fund continues to support the villages in delivering
innovative projects for local people. £252,000 remains available for village community
groups to access through this funding stream. 
6.2 Since the last update to board in October 2023, four Village Investment Fund
projects, totalling £12,050, have been approved under delegated authority by the
Director of Environment, Housing and Infrastructure: 
• Inchinnan Community Development Trust (Teucheen Wood Tree Maintenance -
£5,000)
• Elderslie Community Council (Christmas Fayre - £2,250)
• Bee Happy Houston (spring/summer planting - £4,800) 
6.3 In terms of wider updates, elected members are asked to note that the Helicopter
Park (South Street, Houston) park installation took place across December.
Installation was arranged to coincide with the #YouDecide project repairing the park’s
access stairs and creating a new footpath leading visitors to the newly created,
Green Space and community funded play area (pictured below).  Facebook
comments and engagement show this is a welcome addition to the village. 
6.4 Three further applications have been received for consideration under the Villages
Improvement fund in this cycle which are recommended for approval.  Full detail on
these projects is provided in Appendix 3. 
Name of organisation Name of project Funding recommended
Local Energy Action Plan
(LEAP) – 
Feel Good Festival £25,000
Kilbarchan Pipe Band Development and
promotion of activities
£20,000
Lochwinnoch Community
Development Trust
Teen Shelter £11,289.90 
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6.5 Following consideration, it is recommended that 2 further applications from
Lochwinnoch Community Development Trust relating to their upcoming samba band,
and a website promoting the village and its offerings do not progress to the next
stage as initial assessment indicated these do not fully meet the funding criteria. 
Officers will continue to work with the organisation to signpost to alternative funding
sources. 
6.6 Discussions have taken place regarding potential upcoming applications from
community groups below: 
• Langbank Swing Park Regeneration Group – Play Park surfacing. 
• Elderslie Community Council – Community Garden & Allotment 
6.7  Reports will be brought back for the consideration of the Board in relation to these
projects at future meetings of the Communities and Housing Policy Board. 
Implications of the Report
1. Financial – This paper recommends the allocation of £213,405 of funding from the
Sustainable Communities Fund (£163,680 capital and £49,725 revenue).  Appendix 2 details
funding applications approved under delegated authority by the Director of Environment and
Infrastructure from the Greenspaces fund and Villages Investment Fund totalling £4,000 and
£12,050 respectively.  Section 6 also sets out recommendations to approve 3 applications
totalling £56289.90.  £20,000 of Villages Investment funding recommended to support
ongoing fund administration into 2024 and beyond. 
2. HR & Organisational Development – £20,000 funding recommended to be allocated from
the Villages Investment funding to support the continuation of the fund/staffing resource. 
3. Community/Council Planning – the Fund set out in the paper supports engagement and
collaboration with local communities on a range of activities which align with the new Council
Plan 2022-2027; Our Renfrewshire Community Plan and/or Renfrewshire’s Plan for Net Zero.   
4. Legal - none. 
5. Property/Assets – none. 
6. Information Technology – none. 
7. Equality and Human Rights - the Recommendations contained within this report have been
assessed in relation to their impact on equalities and human rights. No negative impacts on
equality groups or potential for infringement of individuals’ human rights have been identified
arising from the recommendations contained in the report because it is for noting only. If
required following implementation, the actual impact of the recommendations and the
mitigating actions will be reviewed and monitored, and the results of the assessment will be
published on the Council’s website.   
8. Health and Safety – none. 
9.  Procurement – none. 
10. Risk – none. 
11.  Privacy Impact – none. 
12. COSLA Policy Position – none. 
13. Climate Risk – the Sustainable Communities Fund aligns with the themes within
Renfrewshire’s Plan for Net Zero and the delivery of relevant projects will assist the local
response to the climate emergency.
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Appendix 1: Summary of applications with Officers recommendations
___________________________________________________________________ 
List of Background Papers:
Sustainable Communities Fund Guidance 
Author:   Laura McIntyre, Head of Policy and Partnerships 
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Appendix 1 – Sustainable Communities Fund Applications Round 1 
TABLE A -  RECOMMENDATION TO APPROVE 
Name of
organisation
Project description Tier Grant
Application
Amount
Funding
Award
Recommended
Comments      
Friends of Howwood
Park
Funding application to support renovation
of pavilion in Howwood Park for use by
community as a park hub.  This would
include changing and toilet facilities which
would be maintained and operated
independently by the community
organisation.
Intermediate £25,000 £25,000 Pavilion subject to previous asset
transfer 
Note – Shared Prosperity funding
utilised
INCHINNAN
DEVELOPMENT
TRUST LTD
Application to support development costs
of proposals relating to provision of a
synthetic pitch at India Tyres site. 
Funding will support costs of site
investigation works and one off project
management costs.
Intermediate £24,725 £24,725 Land subject to previous asset transfer. 
Development work required to assess
land conditions before progressing with
proposals 
Note – Shared Prosperity funding
utilised
KLAS Care C.i.C Create a fully accessible pathway leading
from the cycle area to the main path.
Remove the overgrown bushes and re-
planting trees and wild flowers and cover
management costs and waste uplift.
Intermediate 
£20,000 £20,000 Note – Shared Prosperity funding
utilised
Kustom Kruizers Funding to support development of project
within Robertson Park.  Individuals can
bring their own bike that requires repairs,
or they will be given their own pre-owned
bike and will use this to learn the process
of bike maintenance. 
Small £10,000 £10,000 
St Catherine's
Primary School
Parent Council
To develop and build a community garden
and outdoor learning area for use by the
students and parents/carers within St
Small £8680 £8680 Panel note that the use of the garden
will be promoted to ensure usage is
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Catherine's Primary school and the wider
community 
maximized within existing opening
hours 
Note – Shared Prosperity funding
utilised
Western Desert
Recce Group
Secure the building fabric of Whitehaugh
Barracks from further deterioration caused
by severe water penetration.
Large £240,300 Capital  -
£100,000
Revenue -
£25,000
Asset transfer complete with agreement
in place.  Fundraising and external
funding applications to organisations
such as Historic Environment Scotland
in train. 
Panel recommend approval capped in
line with funding guidance, and that a
Strategic Partnership Agreement with
Western Desert Recce Group should
be developed as a requirement of the
funding being allocated. 
Note – Shared Prosperity funding
utilised 
TABLE B - RECOMMENDATION TO DEFER APPLICATION 
Name of organisation Project description Tier Grant
Application
Amount
Funding Award
Recommended
Comments      
7th Paisley & District
J.N.I. Scout Group
To provide modern, clean toilet facilities
for activity centre users which are
currently inadequate
Small £10,000 n/a – Deferred
application
Officer Panel recommends further
engagement with group on the extent to
which the wider community could
benefit if funding awarded for this
purpose
Bishopton Tennis
Club
To invest in floodlight provision to extend
playing period and encourage activity
across senior age groups
Intermediate £24,000 n/a – Deferred
application
Officer Panel recommends further
engagement with group on the extent to
which the wider community could
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benefit if funding awarded for this
purpose.  Engagement also required to
assess impact on existing community
infrastructure / development plans
across area.
Brick Lane Music
Academy
To improve the space at the back of Brick
Lane Studios by creating a community
sensory studio and gardens for families.
Intermediate £20,000 n/a – Deferred
application
Officer Panel recommends further
engagement with group on the extent to
which the wider community could
benefit if funding awarded for this
purpose.
Caledonia Bowling
Club
The purpose of the project is to improve
the Club's internal and external facilities to
make these safer and more inclusive,
including ramps and handrails, toilet
facilities. 
Small £10,000 n/a – Deferred
application
Officer Panel recommends further
engagement with group on the extent to
which the wider community could
benefit if funding awarded for this
purpose as a membership organisation.
Kirklandneuk
Growers Group
To establish plots for local tenants to grow
plants, fruit and veg, whilst enhancing the
area, provide relief and recovery towards
mental health, and educating children on
growing foods.
Large £100,000 n/a – Deferred
application
Officer panel recommend that further
engagement is undertaken with group
before formal consideration of this
application, including development of
more detailed project plans and
exploration of options for land use.
Lochwinnoch
Community
Development Trust
Creation of an inclusive garden space
where all villagers can meet and socialise. 
Improvement of local facilities and
services, helping the community to
become more self-reliant.
Large £100k n/a – Deferred
application
Panel recommends further engagement
with the group to understand costs and
level of work required as part of funding
application.  There may be an
opportunity to apply for match external
funding in the future to support this
project also.
Outspoken Arts
Scotland Limited
The purpose of the project is to redevelop
the former Allders department store to
secure it for permanent use as a town
centre art gallery and mixed arts, retail
use. It requires major modifications and
repairs to make it fully accessible. The
funds requested are to develop a
feasibility study to bring the asset into
Intermediate £15,000 n/a – Deferred
application
Panel recommend further engagement
with OA on this application, given
ongoing discussions in relation to wider
town centre developments and that the
asset under consideration is currently
privately owned.
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ownership of the charity to secure it
permanently for the town.
Renfrew Association
of Growers and
Gardeners
Broadloan Community Gardens is a
community-led project that aims to create
a green and inclusive space that is
accessible to everyone, regardless of their
age, abilities, or background. Funding
requested to cover salary of full time
community gardener for one year 
Large £30,200 n/a – Deferred
application
Panel recommends further engagement
with this group to clarify further
information on the project and options
for longer term sustainability 
TABLE C – RECOMMENDATION TO REJECT 
Name of organisation Project description Tier Grant
Application
Amount
Funding Award
Recommended
Comments
ROAR Provide a footcare service offering toenail
trimming and general footcare. The
funding would allow the group to
develop/increase the capacity of the
service by employing one dedicated
member of staff and expand their clinics.
Intermediate £25,000 - This service was recognised by the
panel as being very valued by local
people across communities, however
the application did not meet the core
funding criteria required for this fund in
relation to infrastructure and climate.
Recommended officers work with
partners to support ROAR to identify
alternative funding sources to support
the development of capacity. 
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Appendix 2 – Summary of funding ( Greenspaces and Villages Investment Fund) 
Approvals under delegated authority since October 2023
Green Spaces, Parks and Play Areas
Project Funding
proposed
External Funding
(or other Council
funding)
Todholm Primary Parent Council – Play and Grow Garden  £4,000 n/a 
Villages Improvement Fund
Project Funding
proposed
External Funding
(or other Council
funding)
Inchinnan Community Development Trust (Teucheen Wood
Tree Maintenance)
£5,000 n/a
Elderslie Community Council (Christmas Fayre) £2,500 n/a
Bee Happy Houston £4,800 n/a 
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Appendix 3 – Village Investment Funding recommendations January 2024 
Name of
organisation
Project
description
Grant
Application
Amount
Summary     
Local Energy Action
Plan
Feel Good Festival £25,000 LEAP has operated in Renfrewshire since 2013 as an environmental charity. LEAP Car Club
offers sustainable transport options throughout the villages. In 2021 LEAP advanced their
project to create LEAP Together which facilitates community projects.  To date these projects
have been based in Lochwinnoch; Lochwinnoch Community Larder which provides surplus
food to around 13,000 local individuals, Diggin’ It, a community food growing project, and
finally the Feel Good Festival. 
The festival, in its 3rd year, has proven to be a popular event with over 7,000 visitors
attending.  Community feedback demonstrates the well -attended, intergenerational family
festival is being enjoyed by visitors from across the villages, Ayrshire and Glasgow.   Free
events such as “The Earth Beneath Our Feet” trail, dance and circus workshops, creative
writing and Food Foraging walks, all have a good uptake.   
In 2024 LEAP Together aspire to deliver the Feel Good Festival throughout the year, with an
increase in community events across the holiday months.  Easter, Halloween etc. will also be
marked with a specific focus. The funding applied for will increase their reach and the appeal
of the festival by improved marketing, funding entertainers, venue hire, licenses and
equipment.  The group will fund staffing costs and further venue costs from external sources. 
Kilbarchan Pipe Band
Development costs
for pipe band /
encourage new
membership
£20,000 The village of Kilbarchan is best known for its piping heritage, with Steeple Hall displaying a
bronze statue of piper Habbie Simpson into its exterior.  Kilbarchan Pipe Band carry this
history throughout their events.  They are often the main attraction at Kilbarchan’s annual
Lilias Day Festival and Christmas light switch, the band further pipe the local P7’s to their
school prom each summer. Kilbarchan Pipe Band represent their village at various
Renfrewshire Armistice Day gatherings, Paisley’s MOD, Erskine Hospital veteran and St.
Mirren events, and many more.   
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New members are encouraged with a programme of free lessons in the local primary school. 
There are 110 registered band members who meet twice a week.  The Band began a
summer school in 2023 which was well-attended and generated an income. Then Band
started to compete in 2022 and have been very successful.  In 2024, they anticipate they will
have 3 bands; an elite grade 3B, a novice band at Grade 4B and a street band for those who
enjoy the band without the pressure of competing.   
With increased numbers and profile, Kilbarchan Pipe Band are looking to procure uniforms,
they need a new drum, chanters for beginners, sticks, pads and pad stands.  The Band will
further have to fund raise and look to external sources for the remaining funds however, with
a steady income, and well attended fund-raising events, the outstanding items will be
purchased.     
A survey posted on various local community pages sought to consult views on Kilbarchan
Pipe Band.  The survey was responded to by 428 individuals and demonstrated
overwhelming support. With 98% of respondents intimating the pipe band keeps Kilbarchan’s
history alive and 96% enjoying having heard the band previously.   
Lochwinnoch
Community
Development Trust
Teen Shelter
£11,289.90
Lochwinnoch Community Development Trust were successfully awarded £80,000 from the
Green Spaces and Villages Improvement Fund in 2021.Environment and Infrastructure
added to ensure an impressive play area was delivered for Lochwinnoch’s young people,
targeted from toddlers to 12. 
Lochwinnoch Youth Club, operating from The Annex, carried out a consultation and identified
the teenage group had not been catered for in the new park design.  Working alongside
LCDT, the Youth Club chose a shelter which they feel meets the needs of teenagers in the
village. 
The group received an award of £2,700 from Renfrewshire’s Celebrating Renfrewshire Fund
as a foundation for the Teen Shelter.  Lochwinnoch Community Development Trust will
donate a further £300 from existing funds raised by the community for equipment.       
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___________________________________________________________________ 
To:       Communities and Housing Policy Board 
On:   16 January 2024
___________________________________________________________________ 
Report by:  Director of Environment, Housing and Infrastructure
___________________________________________________________________ 
Heading:  Service Update Report
___________________________________________________________________ 
1.  Summary    
1.1  This report provides an overview of key service activities, an operational
performance update since the last Policy Board meeting on the services and key
projects and updates on any other relevant changes to service areas covered
within the remit of this Board.   
2.  Recommendations    
It is recommended that the Communities and Housing Policy Board 
2.1  Note the contents of this report. 
2.2   Authorise the Head of Housing Services to accept grant funding of £254,015
awarded from the Scottish Government’s Social Housing Net Zero Heat Fund
(SHNZHF) as detailed in section 3.8 of this report. 
2.3 Note the Fixed Penalty Notice penalty for flytipping has increased from £200 to
£500 in accordance with a Scottish Government amendment to the
Environmental Protection Act. 
Updates for Communities and Housing Policy Board 
3.   Housing Services 
3.1  Housing-Led Regeneration and Development 
3.1.1   As reported to the Board at its meeting of 31 October 2023, good progress
continues to be made on the acquisition of privately-owned homes in order to
progress demolition in regeneration areas. To date 38 of 89 properties have
been acquired. Table 1 below illustrates the situation as of 30 November 2023.
Item 4
CHPB160124 Page 29 of 88

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Table 1Regeneration
& Renewal Area
Council
Demo
Props
Props to
be
acquired
Props
acquired
to Date
Total
for
demo
Demo
void end
Nov 23
%age
void
Auchentorlie 17 1 0 18 17 94%
Ferguslie/Broomlands 64 16 6 80 30 38%
Howard Street Area 55 11 6 66 35 53%
Howwood Road Area 163 15 7 178 35 20%
Springbank/Mossvale 118 36 14 154 66 43%
Thrushcraigs 90 6 2 96 35 36%
Waverley Road Area 68 4 3 72 59 82%  
575 89 38 664 277 42% 
3.1.2   Good progress is also being made where re-housing of Council tenants is
required to facilitate demolition. Table 1 above illustrates the situation as of 30
November 2023. Rehousing of tenants from properties approved for demolition
in the Auchentorlie area is now complete. Priority for re-housing is currently
being applied on a phased basis to applicants in Waverley Road,
Springbank/Mossvale, Thrushcraigs and the Howard Street Area. It is envisaged
that rehousing priority for the Howwood Road Area and Ferguslie/Broomlands
will be applied on a phased basis as each phase of newbuild nears completion. 
3.1.3 Applications for above benchmark grant finance for newbuild housing at
Howwood Road Area Phase 1 (the former Cochrane Castle Primary School site)
and Ferguslie/Broomlands Phase 1 (the former Carbrook Street Nursery site)
are being reviewed by the Scottish Government. A report was approved by the
Finance, Resources and Customer Service Policy Board to let Design-and-Build
contracts for both sites, subject to the award of sufficient grant.  
3.1.4   Officers continue to implement the Procurement Strategy, including ensuring
that the Council obtains community benefits. The preferred bidder for the two
new build projects has confirmed as a minimum, for each project, that it will
provide two jobs for unemployed individuals from priority groups, two further jobs
for unemployed individuals and one modern apprentice role. Further benefits will
be offered such as work placement, training and business support. 
3.2  Other New Build Development 
3.2.1  An application for above benchmark grant finance for newbuild housing at
Gallowhill has been made to the Scottish Government and a report was
approved by the Finance, Resources and Customer Service Policy Board to let a
Design-and-Build contract, subject to the award of sufficient grant. 
3.3  Housing Services 
3.3.1   Income Advice 
Supporting tenants having trouble paying rent due is an ongoing priority.  Joint
work continues with the Council’s Benefits and Advice service to ensure Council
Tenants in need of assistance have access to specialist income advisors.
Information from income advice interviews at the end of November confirms that
over 1700 income advice cases involved households from Council Tenancies
this financial year.   
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3.3.2 During these interviews staff assess any entitlements to assistance that are due
and support people to access entitlement alongside giving advice on all money
matters and budgeting. There are several sources of additional assistance
accessed which can include universal credit / housing benefit, attendance and
disability allowances, financial insecurity funds, food vouchers and many more. 
3.3.3  The Tenant’s Support fund has since October been part of the range of
assistance considered, a prerequisite for the fund is for officers to check tenants
are in receipt of all the benefits that they may be entitled to in the first
instance.  In addition to income maximisation assessments and budgeting
advice, officers support tenants to meet their long-term rent payment
responsibilities.  Since commencement of the fund in October to the end of
November, there have been 96 Tenants referred for Tenant Support Fund
assessments, which will have the added value of full income assessment and
advice provision. 
3.3.4   Housing Advice 
We have recently extended customer choice in ways to join the housing waiting
list.  An online housing application was introduced during November 2023 which
will be available alongside existing ways to apply, such as telephone, video
conferencing (Near Me), email and in person as requested.   Housing staff are
still available to assist in completing on-line forms and all applicants will still have
the opportunity for housing options advice, to assist those making a housing
enquiry to gain a realistic understanding of the choices available to suit their
circumstances.  Fifteen applications had been received online by the end of
November. 
3.3.5  Estate Management 
Preparatory work is ongoing to progress with the aim of piloting the use of an
online Anti-social behaviour (ASB) reporting system – the ‘ASB App’.  Existing
alongside the other reporting methods, telephone, email, in writing and in
person, the App will extend the ways tenants impacted by ASB can make
reports and log incidents.  If following the necessary system checks, the ‘App’
can be integrated to the Council’s system and devices, it will be piloted in one of
the housing neighbourhood teams prior to evaluation and roll-out. 
3.4  Homelessness and Housing Support  
3.4.1  There continues to be increased demand for Homelessness and Housing
Support Services as would be expected at a time of a cost-of-living crisis and
growth in homelessness applications. A separate report to this Policy Board
covering these service areas provide full details on the current impact on
homeless and housing support services. 
3.5  Sheltered Housing 
3.5.1 The strong focus on tackling loneliness continues and a range of festive
activities, parties and trips to Panto’s were organised throughout December, as
well as Christmas dinners arranged for those tenants who were going to be on
their own on Christmas Day.   
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3.5.2 There have been several planned internal improvements to the developments to
enhance their appearance, and talks provided by Community Wardens, Police
Scotland, and Scottish Fire & Rescue Services across all complexes. 
3.6  Refugee Resettlement 
3.6.1 As well as supporting those Syrian and Afghan families who have resettled in
Renfrewshire, our Welcome Hub at hotels near Glasgow Airport continues to
support those displaced from Ukraine and who are awaiting settled
accommodation either in Renfrewshire or other local authority areas. 
3.6.2  The team are also supporting 146 Ukrainian households who have already been
helped to resettle in social rented tenancies in communities across
Renfrewshire, as well as the 24 other Ukrainian households who are staying with
‘hosts’. Variety of events have been held to help support integration and
enhance access to activities, classes etc. 
3.7 Housing Asset and Investment 
3.7.1  Site inspections of selected HRA properties for Reinforced autoclaved aerated
concrete (RAAC) are now fully complete and no RAAC was identified. External
validation of the initial desktop study and the site inspections was sought, with
Balfour Engineering Consultancy selected to carry out the checks.  Balfour
Engineering Consultancy completed their checks in early December, validating
the methodology used for the desktop study and confirming that no RAAC was
identified in sites inspected. The Housing Investment team continue to monitor
the situation with RAAC, emerging Information from other Local Authorities and
Housing Associations that have identified RAAC in their stock, is cross checked
with Renfrewshire Council’s stock, to determine if further inspections will be
required. 
3.7.2  A.C. Whyte were appointed in July 2023 to carry out repairs to the external wall
insulation panels at Speirsfield Court and Camphill Court, which saw scaffolding
erected around the lower levels of both buildings as a safety precaution.  All
repairs are complete using mast climbers and the buildings have been repainted
improving their appearance.  Residents are reported to be pleased that the
scaffold which has been in place for some time has been removed and that
works are now complete. 
3.7.3   We continue to work with external consultant Savills to carry out an end-to-end
review of void processes. The Housing Regeneration and Development
Manager has been seconded for a period of 6 months to develop and implement
an action plan for improvement in conjunction with colleagues from all teams
involved in the void process. Savills’ recommendations include (in addition to the
secondment of the Single Voids Manager, reporting to the Head of Housing
Services): 
 The establishment of a Single Voids Team bringing together key personnel
from Housing Services and Building Services;
 The secondment of housing management staff to that team in order to
ensure that pre-termination inspections of void properties are carried out
whenever possible; 
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 Expediting the procurement of a Preferred Utility Provider; 
 The greater use of hand-held devices rather than manual methods in
scoping void works;
 A review of key performance indicators for stages of the voids process and
void types; 
 A review of the management of external contractors used in voids where
significant work is required to bring the property to the Scottish Housing
Quality Standard; 
 A review of the prioritisation of void repairs – for example, doing voids which
require little work first, rather than operating on a strict “first come, first
served” basis – in order to drive down the average re-let time;
 Establishing a procedure for the carrying-out of value-for-money
assessments in respect of very expensive voids;
 Building confidence in projected void completion dates so that new tenants
can be selected in advance; and 
 Examining the potential use of proprietary systems to create “fly-through”
videos in order to enable remote viewing of voids by possible new tenants. 
3.7.4  The backlog of adaptations to tenanted properties has reduced and the numbers
in progress are back to pre-pandemic levels. The number of adaptations
completed by the end of November 2023 was 254 with an average timescale for
completion of 54 days.  This compares to total completions in 2022/23 of 261
with an average completion time of 96 days. 
3.8 Housing Services Awards of Grant Funding 
3.8.1 SHNZHF Funding 
The Scottish Government’s Social Housing Net Zero Heat Fund (SHNZHF), was
introduced to support delivering net zero heating solutions to social housing.
Renfrewshire Council successfully applied for funding to 8 terraced homes at
Houston Place, Elderslie and were awarded £254,015. The project will deliver
energy efficiency measures and low emission heating and will allow the Council
to assess whether this is something which can feasibly be rolled out to the wider
housing stock. 
3.8.2 To achieve a sufficient reduction in heat loss and heat demand, designs using
passive house principles will be produced and then the homes will be retrofitted
with a package of energy efficiency improvements which will include External
Wall Insulation, loft insulation, roof replacement with integrated Solar PV arrays,
new energy efficient windows and doors and other related works such as MVHR
ventilation systems. Individual Air Source Heat Pumps will then be installed to
replace existing Gas Combination Boilers. 
3.8.3 Site works are expected to start in March 2024 and completed within the
financial year 2024/2025. Monitoring will be undertaken pre, post and during the
works to assess the success of the project. 
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4.  Public Protection 
4.1   Trading Standards 
Fireworks supply – storage registration 
4.1.1   There are now 19 premises registered to store fireworks in the Renfrewshire
area, down from 20 premises. Tesco plc made the decision this year to cease
selling fireworks in Scotland, following Sainsburys’ decision to do the same in
2021. A storage registration permit allows the holder to retail fireworks
throughout the annual permitted periods i.e. 15 October – 10 November
inclusive, 26 – 31 December inclusive and the 3 days up to and including Diwali
and Chinese New Year. Sales of fireworks are only permitted between 7am and
6pm on those dates (or year round, in the case of a supply licence; none of
which we have in Renfrewshire) and the maximum permitted amount for retail
purchase is 5kg net explosive content at any time. 
4.1.2 The times of use of fireworks are slightly restricted in Scotland in that they may
not be let off before 6pm, or after 11pm daily all year.  That restriction is
expanded to midnight on Guy Fawkes, or 1am on the other celebration dates
previously specified. 
4.1.3  Each premises is inspected during periods of supply, and no issues were found
during October/November.  In addition, test purchase attempts were made at 6
premises to ensure that the 6pm and 5kg restrictions were being adhered to.  No
failures were obtained. 
4.2  Environmental Health 
4.2.1 Environmental Health are in the process of filling current vacancies within the
Service and are in the process of recruiting three Senior Environmental Health
Officer posts and three Environmental Health Officer posts.  The Public Health
Team have successfully recruited an invest trainee as a pest control assistant
and are the process of recruiting two more invest trainees across the Business
Regulation and Public Health Teams. 
Health & Safety Interventions 
4.2.2 As part of their health & Safety intervention programme, the Environmental
Health Business Regulation Team carried out interventions at soft play centres
and in December they visited local pubs to carry out a cellar safety intervention. 
4.2.3 Business operators must comply with their general duties under the Health and
Safety at Work etc Act 1974 and the associated regulations. They must make a
suitable and sufficient assessment of the health and safety risks to members of
the public and to those in their employment. 
4.2.4 The soft play centre intervention focussed on maintenance of the soft play,
control of exits, staff training, cleaning and supervision. 
Page 34 of 88

Page 39

4.2.5 The cellar safety intervention concentrated on safe cellar access, gas safety,
working in an enclosed environment and beer line cleaning. The team also
ensured they had the relevant health and safety documentation and associated
staff training. 
4.2.6 Interventions within One Ren premises have been concluded and officers are
currently discussing the results with relevant managers within the business. As
an arm’s length organisation, One Ren now comes under the enforcement
jurisdiction of the Council, this previously lay with HSE. 
4.2.7 The main themes of the swimming pool intervention concentrated on pool safety
and included: Supervision, training, documentation, plant, COSHH, operational
control, and management. 
4.3 Swimming Pool Interventions 
4.3.1 Environmental Health Business Regulation Team have been carrying out
interventions at swimming pools within Renfrewshire. 
4.3.2 Swimming pool operators must comply with their general duties under the Health
and Safety at Work etc Act 1974 and the associated regulations. They must
make a suitable and sufficient assessment of the health and safety risks to
people using the pool and to those in their employment. 
4.3.3 Interventions within One Ren premises have been concluded and officers are
currently discussing the results with relevant managers within the business. As
an arm’s length organisation, One Ren now comes under the enforcement
jurisdiction of the Council, this previously lay with HSE. 
4.3.4 The main themes of the intervention concentrated on pool safety but included:
Supervision, training, documentation, plant, COSHH, operational control, and
management. 
4.4 Community Safety 
4.4.1 Keep Scotland Beautiful carried out training for our Community Safety Team. 
The training covered issues such as litter, fly -tipping, abandoned vehicles, dog
fouling and commercial waste.   
5.  Community Development 
5.1  Team Up to clean Up 
5.1.1 Team Up to Clean Up has reached a significant milestone of 5,000 online group
members, this equates to 4% of Renfrewshire’s entire over 25 population. 
Facebook Analytics reveals the largest cohort of group members are aged 35-44
(31%), followed by 24% aged 45-54.   
5.1.2  The Team Up Team has adapted the programme of secondary school
presentations, delivering to smaller groups within PSE setting (Personal Social
Education) as opposed to full year assemblies.  This creates more opportunity
an interactive experience more likely to resonate.  18 presentations have been
delivered so far to 3 schools.
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Page 40

5.1.3  Team Up to Clean Up funding (ringfenced from Green Spaces funding) is
supporting a clean up of Hawkhead Cemetery by the newly constituted
“Friends of” group which will take place during January 2024. Wheelbarrows,
hoes, rakes, brushes, shovels and gardening gloves were procured to ensure
the group will be able to clear fallen branches and vegetation debris from the
cemetery. 
5.1.4 The Winter Warriors Campaign has gifted 24 community salt spreaders and
snow shovels over the past 3 years.  A further 12 salt spreaders and snow
shovels are being offered to communities this year, together with a limited
supply of salt. Interested individuals agree to use the equipment for the benefit
of their local community, clearing vulnerable neighbour’s garden paths and
gritting nearby, well used footpaths where possible.  Volunteers further agree to
offer others in their community use of the equipment on request.   
5.2  Environmental Taskforce 
5.2.1   The Environmental Taskforce continues to deliver intervention to reduce
instances of flytipping. Key statistics for the most recent period are: 
Action  1/12/21 – 30/11/22 1/12/22 – 30/11/23
Proactive visits to identified
hotspot areas 
1,733 2,258
Number of reports investigated   1,321
Tonnes of flytipping removed  n/a 436
Number of sites secured to
prevent further flytipping 
n/a 11
Letters to private landowners re
flytipping
36 85
Visits to businesses to ensure
Waste Disposal Arrangements in
place 
71 126
Fixed Penalty Notices Issued  40 93 
5.2.2 The Scottish Government has announced from 1 January 2024 the Fixed
Penalty Notice fine for flytipping offences, under the Environmental Protection
Act, will increase from £200 to £500.  This update to legislation was made in
response to the Litter & Flytipping consultation submitted earlier in the year.   
6.  Justice Social Work  
6.1.1  Staff have recently been employed within the fieldwork service, the women’s
justice service and recently advertised for Whole Systems, to ensure that these
services can be developed. Bail supervision is planned to commence in January
2024, in line with East Renfrewshire Council, so that similar services are
available to the court for all areas covered. (Paisley Sheriff Court is the court that
covers East Renfrewshire). 
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6.1.2 At the end of November 2023, the three justice fieldwork teams, part of the
unpaid work service (Officer posts) and justice business support staff
moved from Abbey House to Renfrewshire House.  The relocation of staff
has been positive.  This move means there has been a significant
increase in service users in attendance at Renfrewshire House.” 
Implications of the Report 
1.  Financial – Any financial elements referenced in this report will be progressed
through the Council’s financial & budget planning process. 
2.  HR & Organisational Development – None 
3. Community/Council Planning – The report details a range of activities which
reflect local community and council planning themes. 
4. Legal – None 
5. Property/Assets – None 
6.  Information Technology –None 
7. Equality & Human Rights - The recommendations contained within this report
have been assessed in relation to their impact on equalities and human rights.
No negative impacts on equality groups or potential for infringement of
individuals’ human rights have been identified arising from the recommendations
contained in the report. If required following implementation, the actual impact of
the recommendations and the mitigating actions will be reviewed and monitored,
and the results of the assessment will be published on the Council’s website. 
8. Health & Safety – None 
9. Procurement – None 
10. Risk – None 
11. Privacy Impact – None 
12.  COSLA Policy Position – None 
13.  Climate Change – there are a range of actions and activities throughout the
Service Update Report which support the Council’s Plan for Net Zero, 
___________________________________________________________________ 
List of Background Papers: None
___________________________________________________________________ 
Author  Gordon McNeil, Director of Environment, Housing & Infrastructure 
Email: gordon.mcneil@renfrewshire.gov.uk 
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Page 42

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Page 43

___________________________________________________________________
To: Communities and Housing Policy Board
On: 16 January 2024
__________________________________________________________________
Report by: Director of Environment, Housing and Infrastructure
___________________________________________________________________
Heading: Social Housing Charter Performance: 2023/24 Half Year Update 
___________________________________________________________________
1. Summary 
1.1 Local Authorities and Registered Social Landlords are required to submit an
Annual Return on the Charter relating to service performance to the Scottish
Housing Regulator by the end of May each year. 
1.2 This report provides an update on performance against the Charter indicators
for the first six months of 2023/24.
1.3 We only report on 18 indicators for the six-month report, as opposed to 32 for
the Annual report on the Charter. Of these 9 have improved since April 2023,
the remainder have remained relatively stable or performance has dipped.
1.4 There is also a summary report on the response to the Scottish Housing
Regulator’s consultation on the Single Regulatory Framework
___________________________________________________________________ 
2. Recommendations 
It is recommended that the Communities and Housing Policy Board 
2.1 notes the 2023/24 Half Year Update Report on Scottish Social Housing
Charter Performance attached as appendix 1.
2.2 notes our response to the Scottish Housing Regulator on the consultation on
the Single Regulatory Framework.
_________________________________________________________  
Item 5
CHPB160124 Page 39 of 88

Page 44

3. Six Month Update on Charter Report for 2023/24 
3.1 The Half Year Update on Scottish Social Housing Charter Performance
provides information on the first two quarters of 2023/24:
 Section 1 provides performance information against the Charter
indicators along with comparative data for the last three years. For ease
of reference, indicators which are only reported on an annual basis are
not included in this report (these annual indicators were reported to the
Policy Board in August 2023).
 Section 2 reports on management information for key areas of the
housing service – allocations and managing tenancy change; repairs;
homelessness and housing advice; rent arrears. 
3.2 The six month data for 2023/24 displays improved or stable performance in
nine of the indicators, the key areas of improved performance are:
 Gas servicing has improved, although there were 6 occasions a service
was not carried out before the anniversary date (Charter Indicator 11).  All
of these were in April and there have been no instances of ‘gas failures’
since then. All 6 have been completed since.
 The average time to complete emergency repairs has improved from 9.8
hours to 7.8 hours.
 Similarly, there has been improvement in repairs satisfaction from 73.3%
to 75.6%,
 Letting activity, there were 512 properties re-let taking an average of 46.5
days.  This is an improvement from the year end figure of 60 days;
however, this will remain a priority area for the service for further
improvement (Charter Indicator 30). 
 Improving re-let performance has been reflected in a reduction in the
percentage of rent due lost through properties being empty during the last
year (Charter Indicator 18) from 1.95% in April to 1.48% at the end of
September.   
3.3  Within the six month data for 2023/24 there are also areas where
performance has declined, reflecting the challenges faced by the Council in
continuing to provide core housing services during the current challenging
economic climate. Some of the key areas of performance are:
 Tenancy sustainment (Charter Indicator 16) has dipped from 95.3% to
91.2%. These figures relate to tenancies which commenced between
October 2021 and September 2022.    
 Similar to the same time last year, there has been a slight reduction in the
rent collection rate. This is a consistent pattern for the first six months of
the financial year – the amount collected usually increases in the second
half of the year and this should be reflected in the arrears figure at the year
end. The rent collected in the first six months of the year represented
96.4% of the total rent due, compared with 98.2% in 2022/23 (Charter
Indicator 26).   
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Page 45

 The gross rent arrears figure has increased – up to 9.46% at the end of
September from 8.6% at April 2022/23 (Charter Indicator 27). This reflects
a similar pattern at the same point last year and as collection rates
increase in the second part of the year the level of arrears should reflect
this. 
3.4 The Management information in appendix 1 notes the following: 
 The number of applicants for housing at the end of September is down
slightly from the year end (22/23).
 In the first six months of 2023/34 we let 512 properties, which is
approximately in line with our annual figure.
 Most of these lets (72.5%) were made though the group system, we have
exceeded our target of lets to homeless applicants for the first six months
of the year (57.1%) and lets due to the Regeneration programme make up
almost 60% of lets out with the group system.
 Overall repairs completed within target has dipped slightly, however there
have been improvements in the emergency and urgent categories
amongst others.  
 Our performance in homelessness assessment continues to be positive,
more than 90% of assessments are completed within 28 days.
 Satisfaction with Housing Options advice remains high.
 An increase in court activity is highlighted following the Scottish
Government lifting of the ban on evictions. 
4 Scottish Housing Regulator, Consultation on the Single Regulatory
Framework
4.1 The Scottish Housing Regulator (SHR) issued a Discussion Paper earlier this
year on the Single Regulatory Framework.  It advised there would be a further
consultation on this topic.  In October 2023, they issued their consultation
document with a response closing date on 15 December 2023.  The key
elements affecting local authorities are:
 A requirement for specific assurance, we responded that this would be
appropriate if advised through our Engagement Plan. 
 The SHR have suggested that they intend to review the indicators for the
Scottish Social Housing Charter.  We advised that we would be keen to
participate in a review when this occurs.
 How landlords respond to tenants and tenants’ concerns, we noted that
Renfrewshire Council has a range of ways in which tenants, residents and
service users can provide feedback and raise concerns.  As such we
welcome any methods that would support tenants and residents in
providing feedback to their landlord. 
A copy of our response is attached at appendix 2.
___________________________________________________________________
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Page 46

Implications of the Report 
1. Financial – None 
2. HR & Organisational Development - None 
3. Community/Council Planning 
Building strong, safe, and resilient communities – Improving and maintaining
neighbourhoods and homes.
Working together to improve outcomes – Increasing resident satisfaction with
neighbourhoods and communities. 
4. Legal – None 
 
 
5. Property/Assets – None 
6. Information Technology – None 
7. Equality & Human Rights – 
 
The Recommendations contained within this report have been assessed in
relation to their impact on equalities and human rights. No negative impacts
on equality groups or potential for infringement of individuals’ human rights
have been identified arising from the recommendations contained in the report
because it is for noting only.   If required following implementation, the actual
impact of the recommendations and the mitigating actions will be reviewed
and monitored, and the results of the assessment will be published on the
Council’s website 
8. Health & Safety – None 
9. Procurement – None 
10. Risks – None 
11. Privacy Impact – None 
12. COSLA Policy Position – N/A 
13. Climate Risk – None
_________________________________________________________
 
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Page 47

Background Papers 
 Report to the Communities, Housing and Planning Policy Board on 22 August
2023, ‘Scottish Social Housing Charter: Annual Return 2022/23’. 
The foregoing background papers will be retained within Communities, Housing and
Planning Services for inspection by the public for the prescribed period of four years
from the date of the meeting.  
_________________________________________________________ 
Author: Ray Walkinshaw, Housing Regeneration and Development Manager 
E Mail:  ray.walkinshaw@renfrewshire.gov.uk  
Page 43 of 88

Page 48

1
Scottish Social Housing Charter
6 Month Update 2023/2024
Page 44 of 88

Page 49

Scottish Social Housing Charter 
6 Month Update 2023/2024  
2
Table of Contents
1.  SECTION 1: OUTTURN REPORT (April-September 2023-2024) .......... 3 
2.  SECTION  2: MANAGEMENT INFORMATION ....................................... 7 
2.1.  Allocations and Managing Tenancy Change ......................................... 7 
2.2.  Repairs ................................................................................................. 11 
2.3.  Homelessness and Housing Advice .................................................... 12 
2.4.  Rent Arrears ......................................................................................... 13 
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Page 50

Scottish Social Housing Charter 
6 Month Update 2023/2024  
3
1. SECTION 1: OUTTURN REPORT (April-September 2023-
2024)
No. Indicator 20/21 21/22 22/23
23/24 Six
Month
position
Notes
Complaints
3/4
The percentage of all
complaints responded
to in full at Stage 1 
100% 95.1% 97.9% 97.8%
Out of 378 Stage 1 complaints
received, 370 were responded to in
full, in an average of 6.32 days The average time in
working days for a full
response at Stage 1
4.97
days
6.56
days
5.76
days
6.32
days
The percentage of all
complaints responded
to in full at Stage 2.
100% 96.2% 84.6% 88.0%
Out of 25 Stage 2 complaints
received, 22 were responded to in
full, in an average of 15.73 days The average time in
working days for a full
response at Stage 2.
13.9
days
16.6
days
14.5
days
15.73
days
Repairs, maintenance and improvements
8 
Average length of time
taken to complete
emergency repairs.
(hours)
6.2 7.1 9.8 7.8
hours
The average time to complete
emergency repairs has improved
over the first six months of 23/24.  
9
Average length of time
taken to complete
non-emergency
repairs. (days) 
10.7 14.6 6.1 6.6 days Performance has remained
relatively stable
11
How many times in the
reporting year did you
not meet your
1471 142 58 6 The six ‘fails’ were in April and
there have been no missed safety
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Page 51

Scottish Social Housing Charter 
6 Month Update 2023/2024  
4
No. Indicator 20/21 21/22 22/23
23/24 Six
Month
position
Notes
statutory obligations
to complete a gas
safety check within 12
months of a gas
appliance being fitted
or its last check?
checks since then.  All the safety
checks have been completed.
12
Percentage of tenants
who have had repairs
or maintenance
carried out in last 12
months satisfied with
the repairs and
maintenance service. 
92.0% 95.0% 73.3% 75.6%
There has been a slight
improvement in repairs
satisfaction.  1266 repairs
customer surveys were completed
between April-Sept 23 and of these
958 said they were very or fairly
satisfied with the repairs service
Neighbourhood and community
14
Percentage of tenancy
offers refused during
the year. 
24.1% 39.6% 39.3% 39% Performance has remained stable
since April
15
Percentage of anti-
social behaviour cases
reported in the last
year which were
resolved.
99.8% 99.7% 98.0% 94.88%
Figure slightly lower due to small
number of investigations (7)
commencing in week of 25
September 2023.
Access to housing and support
16
Percentage of new tenancies sustained for more than a year, by source of let.
Existing tenants 95.5% 93.5% 95.2% 93.22% Overall 919 properties let with
838 having sustained for more Homeless applicants 88.4% 89.4% 91.6% 88.33%
Page 47 of 88

Page 52

Scottish Social Housing Charter 
6 Month Update 2023/2024  
5
No. Indicator 20/21 21/22 22/23
23/24 Six
Month
position
Notes
Housing List
applicants 92.8% 94.5% 94.5% 92.35% than a year. These figures relate
to tenancies which commenced
between October 2021 and
September 2022.   Sustainment
across all applicant types has
dipped over this period by 4.2
percentage points.  Notably,
tenancy sustainment by
homeless applicants has
decreased by 3.3 percentage
points. However, in many
circumstances there are positive
reasons for tenancies not
exceeding one year, for example:
families re-uniting or young
homeless applicant returning to
stay with relatives. 
Other 0.0% 0.0% 0.0% 0.0%
Overall 92.0% 92.2% 95.3% 91.19%
17
Percentage of lettable
houses that became
vacant in the last year.  
6.6% 8.3% 7.2% 3.74% 428 properties have become void
in the first six months of 2023/24.
18
Percentage of rent due
lost through properties
being empty during
the last year. 
1.58% 2.0% 1.9% 1.48%
Performance in area is consistent
with Q1 and demonstrates
improvement when compared to
Q2 last year where figure was
1.95%.
22
Percentage of the court actions initiated which resulted in eviction and the reasons for eviction.
Non-payment of rent 0.0% 0.0% 4.4% 13% 191 cases called
Anti-social behaviour 0.0% 0.8% 0.6% 0.05%
Other  0.0% 0.0% 0.0% 0
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Page 53

Scottish Social Housing Charter 
6 Month Update 2023/2024  
6
No. Indicator 20/21 21/22 22/23
23/24 Six
Month
position
Notes
All 0.0% 0.8% 5.0% 13.05%
Homelessness
24
Homelessness (LAs
only) – the percentage
of homeless
households referred to
RSLs under section 5
and through other
referral routes.
32.1% 32.0% 28.2% 18.9%
82 homeless households referred
to RSLs under Section 5
433 homeless households to
whom the local authority has a
statutory duty to secure
permanent accommodation 
Rents and service charges
26
Rent collected as
percentage of total
rent due in the
reporting year. 
99.0% 98.2% 100.0% 98.46%
Performance is consistent in line
with collection rate in previous
years – Q2 position in 22/23 was
96.36%
27
Gross rent arrears (all
tenants) as at 31 March
each year as a
percentage of rent due
for the reporting year. 
6.4% 8.0% 8.6% 9.46%
Performance continues to improve
in both current and former tenant
rent collection in line with
collection rates at this point in the
financial year – Q2 position in
22/23 was 10.07%
30
Average length of time
taken to re-let
properties in the last
year. (days)
85.7 66.0 60.6 46.5
Performance continues to
improve, and number of
properties let has increased from
Q1. 
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Page 54

Scottish Social Housing Charter 
6 Month Update 2023/2024  
7
2. SECTION  2: MANAGEMENT INFORMATION
2.1. Allocations and Managing Tenancy Change
Table 1 notes the number of applicants on housing list. The number of applicants at the end of September is
down slightly from the year end (22/23). 
20/21 21/22 22/23 23/24 Six Month position
Number of applicants on housing list - at 30 Sept 2023 5,901 5,672 4,951 4,678
Of which, number who have their application on hold 1,034 983 788 726 
Table 2 provides the source of housing applicant from the allocation policy which notes that the source of
the applications remain relatively unchanged from previous years.
Group
20/21 21/22 22/23 23/24 Six Month
position
Applicants % Applicants % Applicants % Applicants %
Statutory Homeless 254 4.3% 215 4% 245 4.9% 231 4.9%
Mobility 435 7.4% 479 9% 571 11.5% 617 13.2%
General Applicants
(not landlord’s own
tenant)
3,859 65.4% 3,400 63.6% 2,995 60.5% 2,801 59.9%
Transfer Applicants
(with housing need) 745 12.6% 676 12.6% 624 12.6% 573 12.2%
Transfer Applicants
(no housing need) 608 10.3% 577 10.8% 516 10.4% 456 9.7%
Total 5,901 100% 5,347 100% 4,951 100% 4,678 100% 
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Page 55

Scottish Social Housing Charter 
6 Month Update 2023/2024  
8
Table 3, 4 and 5 shows lets made through and out with the group system. There were 512
properties let by the Council, this is on par with the annual figure for lets.  Most of these lets (72.5%)
were made though the group system. We have exceeded out target of lets to homeless applicants
for the first six months of the year ((57.1%).  Lets due to the Regeneration programme make up
almost 60% of lets out with the group system. 
20/21 21/22 22/23 23/24 Six Month position
Number % Number % Number % Number %
Lets through group system 500 83% 426 90.3% 764 81% 371 72.5%
Lets outwith group system 99 17% 46 9.7% 181 19% 141 27.5%
Total Lets 599 100% 472 100% 945 100% 512 100% 
Table 4 shows lets to each group and the target for lets to each group. 
20/21 21/22 22/23 22/23 Six Month
position Targets
Group Lets % Lets % Lets % Lets % %
Statutory Homeless 245 49% 368 42.9% 316 41% 212 57.1% 49%
Mobility 74 14.8% 117 13.6% 98 13% 47 12.7% 10%
General Applicants (not
landlords’ own tenant) 128 25.6% 255 29.8% 265 35% 87 23.4% 23%
Transfer Applicants (with housing
need) 47 9.4% 93 10.9% 72 9% 24 6.5% 15%
Transfer Applicants (no housing
need) 6 1.2% 24 2.8% 13 2% 1 0.3% 3%
Total 968 100% 857 100% 316 41% 371 100% 100% 
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Page 56

Scottish Social Housing Charter 
6 Month Update 2023/2024  
9
Table 5 gives details for lets outwith the group system. 
20/21 21/22 22/23 23/24 Six Month position
Category Lets % Lets % Lets % Lets %
Sheltered 25 25.2% 39 46.2% 42 23% 20 14.2%
Special Lets 25 25.2% 40 48.9% 66 36% 38 26.9%
Regeneration 49 49.5% 4 4.9% 73 40% 83 58.9%
Total 99 100% 83 100% 181 100 141 100% 
Table 6 shows lets by house type.
House Type
20/21 21/22 22/23 22/23 Six Month position
No. % No. % No. % No. %
Tenement Flat 232 39% 210 44.5% 418 44.2% 236 46.1%
Own Door Flat 122 20% 94 19.9% 153 16.2% 108 21.1%
Multi-storey Flat 42 7% 54 11.4% 95 10.1% 35 6.8%
House 122 20% 48 10.2% 139 14.7% 51 10%
Other 80 14% 66 14% 140 14.8% 82 16%
Total 599 100% 472 100% 945 100% 512 100.00% 
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Page 57

Scottish Social Housing Charter 
6 Month Update 2023/2024  
10
Table 7 shows Section 5 and Nomination Lets information. The percentage of lets to Section 5 nominees and
overall lets to the Council remains broadly similar to the previous year end position.
Table 7 Nomination & S5 Lets 
Council nomination lets 
% of overall lets to
Council nominations
Section 5
lets
% lets to
Section 5  % overall lets
to Council General
stock
Specialist/sheltered
/supported
Total stock
20/21 19 1 3.3% 165 31.8% 30%
21/22 74 3 8.6% 174 24.2% 28%
22/23 48 11 7.6% 171 26.5% 29.6%
23/24 Six
Month 15 2 5% 80 28.8% 28.6%
Section 5 = general stock only (excludes specialist housing)
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Page 58

Scottish Social Housing Charter 
6 Month Update 2023/2024  
11
2.2. Repairs
Overall repairs completed within target has dipped slightly, however there have been improvements in the
emergency and urgent categories amongst others.  
Table 8- Category of Repair completed within target 20/21 21/22 22/23 23/24 Six Month position
Emergency Completed 98.7% 97% 95% 97%
Right to Repair Completed 99.5% 100% 95% 97%
Urgent Completed 87% 86% 61% 74%
Routine Completed 90% 87% 92% 88.5%
Programmed Completed 98.8% 100% 99% 99.1%
Total Repairs Completed 96.2% 93.6% 93.1% 92.1% 
Table 9 provides information on Customer Contact Centre performance in relation to housing repairs calls. 
This shows the volume of calls for the first six months of 2023/24 and the outcomes for calls received.  Almost
32,000 calls were made to report repairs and 94% of these were answered.  
Table 9 - Customer contact centre
Indicator Number Percentage
Total calls attempted 31,799 
Calls answered 29,837 94%
Calls abandoned 1,563 5%
Calls answered within 40 second target time 22,413 
% of all attempted calls answered within 40 sec target (service level)  70%  
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Page 59

Scottish Social Housing Charter 
6 Month Update 2023/2024  
12
2.3. Homelessness and Housing Advice
Table 10 provides information on the number of applications that were assessed as being statutorily
homeless or threatened with homelessness.  Performance in terms of time taken to complete assessments
continues to compare well with other Scottish Local Authorities.
Table 10 Applications and Decision Making 20/21 21/22 22/23 23/24 Six Month
position
Number of homeless applications requiring assessment 832 909 935 525
Total number of service users – those who were homeless,
threatened with homelessness, or requiring housing options
advice.
2,084 2,256 2,384 1,396
Number of applications assessed as ‘homeless or threatened with
homelessness’ (i.e. the Council had a duty to rehouse) 682 712 766 433
Proportion of assessments completed within 28 days  99.7% 100% 99.70% 93.2% 
Table 11 measures satisfaction with Housing options service. Satisfaction with Housing Options advice
remains high.
Table 11 – Satisfaction 20/21 21/22 22/23 23/24 Six Month
position
% pleased with the quality of advice and information they
were given 96.3% 100% 94.6% 91.4%
% pleased with the overall quality of the service they
received. 96.3% 100% 94.6% 91.4%
% Satisfied with temporary accommodation 94.7% 98.3% 94.7% 96.4%  
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Scottish Social Housing Charter 
6 Month Update 2023/2024  
13
2.4. Rent Arrears  
Table 12 shows that the rental due to be collected between April and September was over £25 million.  At the
end of September 2023, £3.103 million was owed in current tenant arrears, which excludes former tenant
arrears.   
Table 12 - Current Tenant Rent Arrears 
20/21 21/22 22/23 23/24 Six Month position
Annual Rental Income £47,627,600 £47,658,100 £48,238,167 £50,638,912
Number of Tenants 11,121 11,036 11,005 11,004
Total Arrears Owed All £1,849,868 £2,334,578 £2,322,033 £3,103,242  
Table 13 shows the recovery action taken.  The six month figures demonstrate an increase in court activity
following the lifting of evictions ban by the Scottish Government.
Table 13 – Recovery Action 
20/21 21/22 22/23 23/24 Six Month position
NPRP issued 4 106 622 334
All Cases calling at Court  67 22 158 129
Decrees Granted 0 3 38 51
Evictions enforced S/Officer 0 0 0 4
Average time first calling  11 weeks n/a 12 weeks 10 weeks
Average time recalled at court 23 weeks 4 weeks 8 weeks 5 weeks 
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Scottish Social Housing Charter 
6 Month Update 2023/2024  
14
Table 14 provides a profile of arrears by value. The level of arrears has increased in all categories with the
exception of arrears over £1,000.  This is reflected in the increase of the arrears percentage.
Table 14 – Profile of Arrears by Value 
20/21 21/22 22/23 23/24 Six Month position
Under £250 £109,500 £110,600 £111,919 £234,663
Between £250 & £500  £187,500 £186,500 £181,078 £401,117
Between £500 & £1,000 £333,700 £336,800 £307,683 £503,306
Over £1,000 £1,219,200 £1,700,600 £1,721,353 £1,148,222
TOTALS £1,849,900 £2,334,500 £2,322,033 £3,103,242 
Table 15 shows the status of arrears debt.  
Table 15 – Status of Rent Debt 
20/21 21/22 22/23 23/24 Six Month position
Arrears Pre-Court £1,493,900 £1,839,500 £2,868,200 £2,524,178
Arrears Post Court £201,800 £241,800 £288,500 £500,822
Arrears Rent Direct £154,200 £253,200 £106,900 £78,242
TOTALS £1,849,900 £2,334,533 £3,263,600 £3,103,242 
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Scottish Social Housing Charter 
6 Month Update 2023/2024  
15
Table 16 shows the amount owed in rent by the age of tenants.  There has been an increase across all age
ranges.
Table 16 – Profile of Arrears by Age 
20/21 21/22 22/23 23/24 Six Month position
Under 25 years £112,700 £137,600 £168,165 £218,784
Between 25 & 49 years £1,230,100 £1,565,100 £1,511,231 £2,033,214
Between 50 & 60 years £358,100 £453,200 £436,090 £608,858
Over 60 £149,000 £178,600 £206,547 £242,386
TOTALS £1,849,900 £2,334,500 £2,322,033 £3,103,242  
Table 17 provides summary information on benefit levels compared to previous years.  Benefit uptake
remains at 76% in the first six months of 2023/24.  
Table 17– Housing Benefit 
20/21 21/22 22/23 23/24 Six Month position
Number of tenants 11,121 11,036 11,005 11,004
Tenants with benefit 8,498 8,408 8,392 8,404
Tenants without benefit 2,623 2,628 2,613 2,600
% in receipt of Housing Benefit 76% 76% 76% 76% 
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16
Environment, Housing and Infrastructure 
Renfrewshire Council
Renfrewshire House
Cotton Street
Paisley
PA1 1BR 
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Appendix 2 
Our regulation of social housing in Scotland 
Consultation questions   
We welcome your general feedback on our proposals as well as answers to the specific questions we
have raised. You can read our consultation paper on our website at www.housingregulator.gov.scot
Please do not feel you have to answer every question unless you wish to do so. 
Send your completed questionnaire to us by 15 December 2023. 
By email @: regulatoryframeworkreview@shr.gov.scot 
Or post to:  Scottish Housing Regulator 
2nd floor, George House 
36 North Hanover Street, G1 2AD 
Name/organisation name 
Louise Feely, Renfrewshire Council 
Address
Renfrewshire House
Cotton Street
Paisley 
Postcode PA1 1JD Phone       Email       
How you would like your response to be handled 
To help make this a transparent process we intend to publish on our website the responses
we receive, as we receive them. Please let us know how you would like us to handle your
response.  If you are responding as an individual, we will not publish your contact details. 
Are you happy for your response to be published on our website? 
Yes  X              No     
If you are responding as an individual … 

Please tell us how you would like your response to be published.  Pick 1
Publish my full response, including my name   
Please publish my response, but not my name  
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Appendix 2
1. Do you agree with our proposed approach on specific assurance in Annual Assurance
Statements?
We agree that a provision for a requirement for specific assurance may be required in certain
circumstances.  We welcome the suggested approach that in some circumstances, specific
assurance may be requested through the Engagement Plan. 
2. Do you agree with our proposal to initiate a comprehensive review of the Annual Return
on the Charter which we will consult on next year?
Yes, we would welcome a comprehensive review of the Annual Return on the Charter and look
forward to participating in it. 
3.  Do you agree with our proposed amendments to strengthen the emphasis on landlords
listening to tenants and service users to include a requirement that landlords: 
a. provide tenants, residents and service users with appropriate ways to provide
feedback and raise concerns, and 
b. ensure that they consider such information and provide quick and effective
responses?  
Renfrewshire Council has a range of ways in which tenants, residents and service users can
provide feedback and raise concerns.  As such we welcome any methods that would support
tenants and residents in providing feedback to their landlord.
We provide a quick and effective responses to service users but believe that it should be
recognised some requests for information are more complex and that response times would
need to be proportionate.  There may remain some work to do on differentiating between
complaints and serious issues.  It could be concluded that a serious issue for a tenant is a
complaint, which we would address using our complaints process.  We would not welcome
additional timebound measures from the regulator. 
4. Do you agree with our proposed approach to Notifiable Events?  
Although local authorities are not required to declare a notifiable event, we have as a rule of
thumb, contacted our regulation manager to determine whether something should be considered
a Notifiable Event.   
5. Do you agree with our proposed approach to regulatory status?  
We note that this applies to RSLs and as such will not comment. 
6.  Do you agree with our proposed approach to Significant Performance failures?  
The proposed approach seems reasonable. We look forward to the revised document on
Significant Performance Failures. 
7. Do you agree with our proposed changes to the guidance on Annual Assurance
Statements?  
Yes, this appears reasonable.  However, if there is a specific requirement for explicit assurance
by individual landlords then the landlord should be advised of this at the Engagement Plan
stage.   
8. Do you agree with our proposed changes to the guidance on Consultation where the
Regulator is directing a transfer of assets?   
We note that this applies to RSLs and as such will not comment. 
9. Do you agree with our proposal to maintain the Determination at this time?
We note that this applies to RSLs and as such will not comment. 
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Appendix 2
10. Do you agree with our proposed changes to the guidance on Determination of what
is meant by a step to enforce a security over an RSL's land?   
We note that this applies to RSLs and as such will not comment. 
11. Do you agree with our proposal to maintain the guidance on Financial viability of  
RSLs?   
We note that this applies to RSLs and as such will not comment. 
12. Do you agree with our proposed changes to the guidance on Group structures?  
We note that this applies to RSLs and as such will not comment. 
13. Do you agree with our proposed changes to the guidance on How to request an appeal
of a regulatory decision?   
We note that this applies to RSLs and as such will not comment. 
14. Do you agree with our proposal to maintain the guidance on How to request a review of
a regulatory decision?   
We note that this applies to RSLs and as such will not comment. 
15. Do you agree with our proposed changes to the guidance on Notifiable events?   
We note that this applies to RSLs and as such will not comment. 
16. Do you agree with our proposed changes to the guidance on Preparation of financial
statements?   
We note that this applies to RSLs and as such will not comment. 
17. Do you agree with our proposal to maintain the guidance on Section 72 reporting events
of material significance?   
We note that this applies to RSLs and as such will not comment. 
18. Do you agree with our proposed changes to the guidance on Tenant consultation and
approval?   
We note that this section titled ‘Tenant Consultation and approval’ applies to RSLs and as such
will not comment. 
19. Would you like to give feedback on any aspect of our impact assessments? Are there
other potential impacts that we should consider?  
No 
Thank you for taking the time to give us your feedback! 
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___________________________________________________________________
To: Communities & Housing Policy Board
On: 16 January 2024
___________________________________________________________________
Report by: Director of Environment, Housing and Infrastructure
___________________________________________________________________
Heading: Homelessness in Renfrewshire - Update
___________________________________________________________________ 
1. Summary 
1.1 The Policy Board has been provided with regular reports on homelessness in
Renfrewshire and an overview on the progress with the implementation of our
Rapid Rehousing Transition Plan (RRTP). 
1.2 This report provides a further update on the nature and scale of
homelessness both nationally and in Renfrewshire and details the current and
emerging pressures, as well as the actions being taken by officers to address
these pressures.
___________________________________________________________________ 
2. Recommendations 
It is recommended that the Communities and Housing Policy Board: 
2.1 Note the current and emerging local and national pressures that are resulting
in an increase in homeless applications and demand for housing support, and
the impacts these increases may have.   
2.2 Note the progress being made to date to meet the needs of those who are
homeless, and that a further progress report will be submitted to the Policy
Board in May 2024.
_________________________________________________________  
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3. Background
Homelessness update 
3.1 The annual number of statutorily homeless households in Renfrewshire
generally remained consistent for many years and tended to be within the 750
– 850 range. 
3.2 There has however been a steady increase in homeless applications since
2020/21, as detailed in the table below. This recent increase in applications
has been in line with the national trend. 
Year
Total annual number of
homeless applications in
Renfrewshire
2023/24 752 at 31 December
2022/23 935
2021/22 909
2020/21 834
2019/20 874
2018/19 849
2017/18 860
2016/17 777
2015/16 843
2014/15 838 
3.3 The reasons behind the gradual increase in homelessness over the last 3
years and the more recent emerging housing pressures are believed to
largely stem from the impacts during the COVID recovery years, pressures
arising from the cost-of-living crisis, and since December 2022 from the
suspension of the ‘local connection’ criteria for homeless applicants.   
3.4 Local authorities across Scotland are experiencing significant pressures in
meeting demand for social housing and there is now clear evidence nationally of
rising homeless presentations, record numbers in temporary accommodation
and increasing waiting times for those in need of a home. 
3.5 The Scottish Housing Regulator published a thematic review of homelessness
services across Scotland in February 2023 and found that a number of
councils were struggling to meet all their statutory duties to homeless
applicants and concluded that there is considerable pressure on councils in
the provision of homelessness services. 
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3.6 In December 2023 the Regulator published a statement which updated its
February report, in which they concluded that there is now systemic failure in
the delivery of homelessness services in some local authorities and an
immediate risk in others.  Their judgement is that the demands on some
councils now exceed their capacity to respond and in others it soon will. 
3.7 Whilst Renfrewshire is experiencing increasing homelessness and local
housing pressures, it is not currently at risk of ‘systemic failure’ as some other
local authorities are.  However, if homeless presentations continue to rise in
the coming months, there is little resilience left across the system and it is
anticipated Renfrewshire will struggle to continue to provide both temporary
and settled accommodation in line with our statutory duty.   
3.8 The very recent national increase in migration and asylum activity is also
impacting on local housing pressures, and Councils such as Glasgow,
Edinburgh and Argyle & Bute have all made well publicised statements on the
severe pressures they were experiencing with demand for social rented lets
and homelessness support. 
3.9 It is anticipated that local social rented housing pressures will continue to build
here in Renfrewshire, with it being likely that there may be a significant
increase in the number of homeless applications in the current financial year.  
3.10 The reasons behind this are outlined in more detail in sections 4 – 6 of this
report and were also considered by the Council’s Leadership Board at its
meeting on 6 December 2023.   
4 Resettlement Programmes 
4.1 As previously reported Renfrewshire has a strong track record in terms of
supporting people who have come to live and settle in the area through
different humanitarian programmes or routes, such as the resettlement
schemes for Syrian and Afghan nationals and those displaced from Ukraine. 
4.2 Partners and officers have developed skills and experience in terms of
supporting people to settle successfully and the last 12-18 months have seen
unprecedented change in relation to migration and asylum activity, through
factors such as the Ukraine humanitarian resettlement programmes and the
widening of asylum dispersal across the UK.   
5 Support for Ukrainian Displaced Persons (UDPs) 
5.1 The Council, HSCP and partners have played a key role in supporting people
who arrived in Renfrewshire over the last 18 months. A core element of our
role has been to support the establishment and ongoing operation of a
Welcome Hub linked to Glasgow Airport.   
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5.2 At its peak, our Welcome Hub supported over 400 Ukrainian Displaced
Persons in the Autumn / Winter of 2022, and the reducing number of arrivals
has allowed our Resettlement Team to scale back operations at the Hub in
order to reduce costs and direct support towards those Ukrainian households
who have moved on to live in communities across Renfrewshire, including
those staying with ‘hosts’. 
5.3 As at 14 December 2023, 151 social rented tenancies have been provided to
Ukrainian Displaced Persons by the Council and Registered Social Landlords.
The total number of households we have living in the community, with a host
or in their own social rented tenancy in Renfrewshire is 190 households (432
individuals). 
6 Asylum Dispersal
6.1 In April 2022, the UK Government notified all UK local authorities of their
intention to expand asylum dispersal arrangements across the UK, rather than
through a smaller number of agreed asylum dispersal areas such as Glasgow.   
6.2 More people are now being served with positive asylum decisions whilst being
accommodated in hotels in the local area.  Whilst this is positive for the
individuals concerned, this has led to an increase in the numbers of people
presenting to Homeless Services for support who are entitled to be provided
with temporary accommodation and the right to apply for a social rented
tenancy.   
6.3 In line with current protocols put into place by the Home Office, asylum
seekers receiving a positive asylum decision have 28 days to leave existing
hotel accommodation and are directed to work with charities and the local
authority to make this transition and find suitable accommodation. Those
receiving negative decisions on asylum applications are given 21 days notice
to leave their existing accommodation. 
6.4 Local services are already beginning to see this develop and since October
2023 the number of asylum seekers who had been staying in hotel
accommodation and have then presented as homeless following a positive
decision being granted has grown month on month. There is also emerging
evidence of people presenting as homeless in Renfrewshire who were
previously staying in hotels in other local authority areas, which they are
allowed to do. 
6.5 The Home Office have also begun to share data through COSLA which
provides an indication of the number of potential positive decisions that can
be expected over the short term (3 months), given the work that is being
undertaken by the Home Office to tackle the volume of asylum applications
nationally. This is linked to the UK government’s announcement in 2023 to
streamline the application process for claimants from Afghanistan, Eritrea,
Libya, Syria and Yemen. Some claimants from Sudan are also being
considered under the new process. 
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6.6 Officers have also identified concerns that the well-publicised housing
challenges in Glasgow may impact Renfrewshire’s housing and homeless
service, as people who are unable to access accommodation in Glasgow look
to surrounding local authority areas for support. There is anecdotal evidence
this is already happening in terms of homeless presentations, and it is the
view of officers that preparations should actively be made to prepare for the
likely additional demand that this could place on already over-stretched
services. 
6.7 For example, officers are considering a scenario where 10% of the 1400
asylum seekers with positive decisions and seeking housing support in
Glasgow in the short term, may be likely to present in Renfrewshire as
homeless due to the lack of accommodation options in Glasgow.  It is
therefore anticipated this could generate an additional 140 applications over
the next few months.  
6.8 The next section provides an overview of the work that is being undertaken to
address the local homeless and housing support pressures. 
7. Responding to Emerging Homeless / Housing Support Pressures 
7.1 As reported at the previous meeting of the Communities and Housing Policy
Board, the Council is on target to allocate 49% of general lets to homeless
applicants this year in response to the increase in the level of ‘domestic’
homelessness over the last two to three years. This figure was 41% in
2022/23. 
7.2 Similarly, local RSLs have been asked to increase the number and proportion
of lets to those who are homeless and whilst there has been a positive
response from our RSL partners, lower turnover rates and the overwhelming
demand for one bedroom properties for single homeless applicants is making
it particularly challenging for all social housing providers. 
7.3 The Council’s stock of furnished properties being used to provide temporary
accommodation for those who have nowhere to stay has been increased to
263. However, like many other local authorities, the Council is regrettably now
having to use B&B on a daily basis in order to ensure that some form of
temporary accommodation can be provided for those in housing need. It is
important to note that our Homeless Services team have managed to avoid
placing households with children in B&B.
 
7.4 An application for Scottish Government funding to return ‘last-in-the-block
properties’ for use as accommodation for Ukrainian Displaced Persons as part
of a ring-fenced funding programme was reported to the Policy Board in
August 2023.  The application has now been approved ‘in principle’ and
formal confirmation of this funding award will assist in reducing pressure in the
housing system. 
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7.5 A review of current empty properties in areas within the Council’s regeneration
programme has been undertaken which has identified a number of flats which
could potentially be used as temporary accommodation for homeless
applicants.  Work is underway to assess and prepare these properties for use
in the short to medium term, during the period leading up to when
regeneration works will be underway and a further update will be provided at a
future meeting of this Board.
 
7.6 As would be expected, the associated demand for housing support has
similarly increased and whilst the range of support services and initiatives
being delivered across Renfrewshire have been successful in improving
tenancy sustainment for those who have been homeless and reducing the
level of repeat homelessness, homeless and housing support services are
increasingly coming under pressure.   
7.7 In line with other local authorities, we do require to increase capacity to
ensure the Council is able to continue to respond appropriately to the current
and anticipated increase in homelessness pressures. An initial review has
been carried out and additional frontline posts identified that require to be
deployed on a temporary basis to provide greater resilience at this time, and
effectively manage the increased stock of temporary accommodation, reduce
the reliance on B&B, and ensure value for money whilst providing essential
support to those residing in temporary accommodation. 
7.8 An officer working group has been established to ensure the Council and
partners respond to these additional pressures and that measures were in
place to respond proportionally throughout December and over the holiday
period to meet the demand for accommodation.  The group will continue to
meet and develop the Council’s response as the nature of local housing
pressures develops and the scale of the challenge becomes clearer moving
forward. This will include linking in with surrounding local authority areas to
share information and work collaboratively where appropriate. 
7.9 A further update will be provided to the Communities and Housing Policy
Board in May 2024. 
8. Financial Pressures 
8.1 The Leadership Board recently authorised the Chief Executive to put in place
additional resources to respond to potential service pressures identified within
the report over the next 3 months if these are required, in consultation with the
Council Leader. 
8.2 Officers are continuing to explore options to use existing funding streams to
create additional officer capacity in the housing support and homeless
service, children’s social work and in terms of overall co-ordination of the
programme of work required. 
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8.3 At present the increasing demand on services has been largely managed
within existing resources with some additional staffing being put into place
through migration and asylum funding streams allocated to the Council by the
UK and Scottish Government. 
8.4 The significant potential increase in homeless presentations linked to asylum
population in Renfrewshire and more widely across the West of Scotland, is
anticipated to create additional financial pressures for Council
services.  Projections of these pressures will continue to be reviewed and
reported to future Communities and Housing Policy Boards.
___________________________________________________________________
Implications of the Report
1. Financial – the increasing demand on services has been largely managed
within existing resources with some additional staffing being put into place
through migration and asylum funding streams allocated to the Council by the
UK and Scottish Government.  As noted in the paper, the significant potential
increase in homeless presentations linked to asylum population in
Renfrewshire and more widely across the West of Scotland, is anticipated to
create additional financial pressures for Council services.  Projections of these
pressures will continue to be reviewed and reported to future Communities
and Housing Policy Boards.   
2. HR & Organisational Development – additional temporary posts will be
deployed in response to the housing pressures referred to in this Report.
3. Community/Council Planning – 
 Our Renfrewshire is fair - those who are homeless will be provided with
housing options. 
 Building strong, safe and resilient communities – meeting the needs of
those who are homeless and providing access to settled housing helps
to support communities.
 Tackling inequality, ensuring opportunities for all – those who are in
housing need will be provided with settled housing options.
 Working together to improve outcomes – we will be working with partners
to improve outcomes for those in housing need. 
4. Legal – none.
5. Property/Assets – none 
6. Information Technology – none 
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7. Equality & Human Rights 
(a) The Recommendations contained within this report have been assessed
in relation to their impact on equalities and human rights. No negative
impacts on equality groups or potential for infringement of individuals’
human rights have been identified arising from the recommendations
contained in the report because it is largely for noting only.   If required
following implementation, the actual impact of the recommendations and
the mitigating actions will be reviewed and monitored, and the results of
the assessment will be published on the Council’s website.   
8. Health & Safety – none 
9. Procurement – none 
10. Risk – There are potential risks in terms of increased pressure on housing /
homelessness resources as a result of national policy changes around asylum
dispersal and these will be recorded in the Council’s strategic risk register.
11. Privacy Impact - none 
12. COSLA Policy Position – not applicable.
13. Climate Risk – not applicable.
_________________________________________________________
List of Background Papers
(a) Background paper 1 ‘ RRTP and Homelessness Update’, Communities &
Housing Board on 25 October 2022. 
(b) Background paper 2 ‘ Homelessness Update’ Communities, Housing &
Planning Policy Board on 15 March 2022. 
(c) Background paper 3 ‘Rapid Rehousing Transition Plan and Homelessness
Update’ Communities, Housing & Planning Policy Board on 17 August, 2021. 
(d) Background Paper 4 ‘Rapid Rehousing Transition Plan – funding update’
Communities, Housing & Planning Policy Board on 19 January 2021. 
The foregoing background papers will be retained within Environment, Housing &
Infrastructure Services for inspection by the public for the prescribed period of four
years from the date of the meeting.  
___________________________________________________________________
Author: Tom Irvine, Homeless and Housing Support Services Manager 
E Mail: tom.irvine@renfrewshire.gov.uk
 
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___________________________________________________________________
To: Communities and Housing Policy Board
On: 16 January 2024
___________________________________________________________________
Report by: Director of Environment, Housing & Infrastructure
___________________________________________________________________
Heading: Creating a smokefree generation and tackling youth vaping – a
consultation by the Department of Health & Social Care
___________________________________________________________________
1. Summary
1.1 On 12 October 2023, the Department of Health & Social Care (DHSC)
launched an open consultation on the on the proposed actions the UK
Government and devolved administrations are considering to tackle smoking
and youth vaping.  The consultation - Creating a smokefree generation and
tackling youth vaping closed on 6 December 2023. 
1.2 The proposed actions are outlined in more detail in the DHSC Command
Paper, Stopping the start: our new plan to create a smokefree generation
which specifically sets out the regulatory approach for England.  Health and
Environmental policy are both devolved matters, and it will be for those
administrations to implement their own legislative controls.  It is recognised
however, that these problems are UK-wide in nature, and as such the
devolved nations agreed for the DHSC to lead on this consultation. 
1.3 This open consultation sought views on proposals to protect future
generations from the harms of tobacco, by creating the first “smokefree”
generation. To progress the smokefree generation, the UK Government,
Scotland and Wales have committed to legislating to ensure that children
turning 14 this year or younger (born on or after 1 January 2009) will never
legally be able to be sold tobacco products. In effect, this raises the smoking
age by a year, each year, until it applies to the whole population. 
1.4 Considering the increasing use of Nicotine Vapour Products (NVPs, e-
cigarettes or “vapes”) by young persons; the consultation also proposed
measures to tackle this growing problem.  Views were sought on a suite of
potential controls including: 
 restricting flavours,
 regulating point of sale displays,
 regulating packaging and presentation,
Item 7
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 restricting the supply and sale of single-use vapes,
 the extension of controls to non-nicotine vapes, and
 the affordability of vapes. 
1.5 This consultation offers progression on the Council position to support a ban
on single-use (disposable) vape products.  Council Motion 1 of the meeting of
2 March 2023 was passed by unanimous agreement, in the following terms: 
"Renfrewshire Council agrees to support the ‘Ban Disposable Vapes’
campaign. Council officers will write to the Scottish Government to ask them
to enact the ban." 
1.6 The response to the consultation was collated from the experience of relevant
services across the Council.  As the regulatory powers suggested are likely to
be conferred upon Trading Standards (by virtue of the duty being imposed
upon the local weights & measures authority), this exercise was led by
Climate & Public Protection.  Views were sought from other Council Services
as well as the Health & Social Care Partnership.  The response was due to be
submitted by 6 December 2023, and a copy of this response this has been
included in appendix A.
___________________________________________________________________
2. Recommendations
It is recommended that the Communities and Housing Board: 
2.1 notes the consultation proposals, and homologates the submitted response,
as detailed within Appendix A, and 
2.2 that a further report will be brought to a future meeting of this Policy Board,
when relevant legislation has been finalised, with an update on implications
for the Service and residents.
_________________________________________________________
3. Background
3.1 Smoking is the single-most preventable cause of ill health, disability, and
death in the UK. It is responsible for around 80,000 deaths a year, including 
8,300 deaths per year in Scotland.  No other consumer product kills up to two-
thirds of its users. In 2022, the Office for National Statistics reported that 6.4
million people in the UK were active smokers. This represented 12.9% of the
UK population, and 13.9% of the population of Scotland. 
3.2 While existing legislative controls have reduced the uptake of tobacco use in
younger persons, the use of Nicotine Vapour Products (NVPs, e-cigarettes or
“vapes”) has grown at a concerning rate.  Action on Smoking and Health
(ASH) report that the number of children using vapes has tripled in the past
three years, and that 20.5% of children in Great Britain had tried vaping in
2023. 
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3.3 As Health is a devolved matter in Scotland, Scottish Government have
aspired towards a smokefree future for some time. In 2008, Scottish
Government began an Action Plan to move towards a smoke-free future for
Scotland; later publishing a Strategy in 2013.  Around that time, Trading
Standards services across Scotland were provided with annual funding from
Scottish Government to carry out an enhanced programme of enforcement
activity to ensure that tobacco products were being properly controlled. 
Laterally (and in light of changing controls), this funding was extended to
support enhanced activity round NVPs (initially reported to Infrastructure,
Land and Environment Policy Board in November 2017). 
3.4 In Renfrewshire, there are around 290 businesses currently registered for the
sale of tobacco, NVPs or both.  Businesses must register with Scottish
Government to sell these products, and compliance with this requirement
along with other regulatory controls is enforced by officers in Trading
Standards.  To date in 2023, 65% of NVP products and 77% of tobacco
products exposed for sale in 49 Renfrewshire traders have been found to be
non-compliant (illicit, unsafe, non-compliant or misdescribed).  These products
were signed over to the service for destruction and this activity is used to
inform future enforcement activity. The specifics around named traders cannot
be provided due to legislative restrictions imposed by the Enterprise Act 2002. 
3.5 Board members will note that the response is supportive of a ban on sale and
supply of single-use vaping products for general consumer use. Officers
support a position whereby these products would be sold or supplied only as
a genuine smoking cessation aid, via a referral from a medical practitioner or
smoking cessation service. 
3.6 Depending on the options settled upon by Scottish Government, it is
recognised within the consultation response that the proposals will require
additional funding - in particular to support businesses.  It would not be
possible to effectively resource this significant additional work with the existing
resources available to the Local Authority.
3.7 A further report will be brought to a future meeting of this Policy Board, when
any draft legislation is published, with an update on implications for the
Service.
___________________________________________________________________
Implications of the Report
1. Financial – unknown at the current time.  
2. HR & Organisational Development – unknown at the current time. 
3. Community/Council Planning – 
 Our Renfrewshire is thriving – regulation of this sector will ensure that
retailers maintain high standards, are effectively regulated and will
reduce the negative impacts on legitimate businesses from non-
compliant retailers. 
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 Our Renfrewshire is well – the proposal for a smokefree future will
reduce preventable deaths in Renfrewshire by around 650 per year.
There will also be a significant reduction in demand for associated health
services.
 Creating a sustainable Renfrewshire for all to enjoy – the potential for a
ban, restriction of these products and/or requirement to recycle single-
use vaping products supports the circular economy; placing an emphasis
on minimising waste and maximising reuse, recycling and recovery of
resources rather than treating them as waste.
4. Legal – it is likely that any legislation to expand the controls on tobacco or
NVPs will be conferred on Trading Standards, by means of imposing a duty
on the local weights & measures authority.  Duties imposed on the local
weights & measures authority pass directly to Trading Standards by means of
a delegation given to the Director of Environment, Housing & Infrastructure. 
Officers in that Team are competent in existing legislation and well placed to
deliver any additional controls. 
5. Property/Assets – None. 
6. Information Technology – None.
7. Equality & Human Rights – 
(a) The Recommendations contained within this report have been assessed
in relation to their impact on equalities and human rights. No negative
impacts on equality groups or potential for infringement of individuals’
human rights have been identified arising from the recommendations
contained in the report. If required following implementation, the actual
impact of the recommendations and the mitigating actions will be
reviewed and monitored, and the results of the assessment will be
published on the Council’s website.
8. Health & Safety – None. 
9. Procurement – None.
10. Risk – None.
11. Privacy Impact – None.
12. COSLA Policy Position – N/A.
13. Climate Risk – The proposals offer an opportunity to significantly reduce the
climate risk posed by these products.  These single-use products use lithium
parts, highlighted by environmental campaigners as a ‘critical material’ in the
transition to net zero. Within a Renfrewshire context, one of the five Plan for
Net Zero themes is circular economy, placing an emphasis on ‘minimising
waste and maximising reuse, recycling and recovery of resources rather than
treating them as waste.’.
_________________________________________________________
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List of Background Papers
(a) Background Papers – n/a.
___________________________________________________________________
Author: Faye Wilson, Serious Organised Crime & Trading Standards Manager  
Email:  faye.wilson@renfrewshire.gov.uk 
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Appendix A 
Renfrewshire Council response to “Creating a smokefree generation and
tackling youth vaping” – a consultation by the Department of Health & Social
Care 
Full consultation can be viewed here. 
Question 1 - Do you agree or disagree that the age of sale for tobacco
products should be changed so that anyone born on or after 1 January 2009
will never be legally sold (and also in Scotland, never legally purchase)
tobacco products? 
Agree 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
We support the move towards a Smokefree Future for our children and young
people. 
To further enhance this, we would suggest the inclusion of “supply” in this provision,
rather than just sale. This would prevent these products being given away as free
samples, or similar.   
The issue of people being addicted to tobacco over the years is one that causes
major health issues and in turn becomes a strain on the NHS. The prospect of a ban
which will deny anyone born after 2009 the opportunity to become addicted would be
a huge step in the right direction. 
Although stipulated as not within scope, we would also support a similar approach
being taken in relation to the sale of vaping products with a view to stopping the
increasing uptake by young persons of these products. 
Question 2 - Do you think that proxy sales should also be prohibited? 
Yes 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
In Scotland, The Health (Tobacco, Nicotine etc. and Care) (Scotland) Act 2016
already makes it an offence for anyone to buy tobacco or Nicotine Vapour Products
(NVPs) on behalf of people under the age of 18. Expanding this to future legislative
controls would create a consistency in approach to proxy sales across the UK, and
also protect vulnerable members of society from being exploited. 
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It must be noted that - while the criminalisation of this offence is an effective
deterrent - it is our experience that it is much more difficult to enforce proxy purchase
provisions than conventional under-age sales test purchasing. 
Question 3 - Do you agree or disagree that all tobacco products, cigarette
papers and herbal smoking products should be covered in the new
legislation? 
Agree 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
The Tobacco and Primary Medical Services (Scotland) Act 2010 already includes
and defines smoking related products as follows:  cigarette papers, cigarette tubes,
cigarette filters, apparatus for making cigarettes, cigarette holders and pipes for
smoking tobacco products.  Including the suggested products would create a
continuity in approach throughout the UK, and future proof the definition in a
changing market. 
It is currently a legal requirement for retail premises to display the following
statement ‘it is illegal to sell tobacco products to anyone under 18’. This requirement
would need to be changed to align with the new age of sale/supply. 
Question 4 - Do you agree or disagree that warning notices in retail premises
will need to be changed to read ‘it is illegal to sell tobacco products to anyone
born on or after 1 January 2009’ when the law comes into effect? 
Agree 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
We are of the view that the Statutory Notice should remain and that the wording
should reflect the policy change for continuity in all premises. A Statutory Notice
demonstrates due diligence, and may deter any sale of tobacco or age restricted
products.  This  also gives shop keepers and traders the opportunity to point out the
legislative position, to anyone attempting to purchase tobacco illegally. 
Question 5 - Do you agree or disagree that the UK Government and devolved
administrations should restrict vape flavours? 
Agree 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
With evidence indicating that children and young persons are attracted by the fruit
flavours and odours of vapes, restricting the flavours would assist in reducing the
continuing popularity and uptake of vaping in young persons.  There can be no doubt
that these flavourings are appealing to children. 
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Whilst research indicates that flavour may assist adults in transitioning from smoking
to using NVPs as a tobacco cessation product, any continued availability could
potentially lead back into the mainstream market, particularly with unscrupulous
retailers. There is anecdotal evidence that flavoured NVPs are acting as a gateway
product to smoking, for adults who have never used tobacco previously.   
Restricting the flavour to tobacco would replicate the conventional smoking taste that
the seasoned user was accustomed to, as opposed to a potentially more attractive
alternative which could bring with it, it’s own habit forming or addiction issues. 
As a comparison, nicotine replacement products (such as nicotine lozenges and
nicotine gum) marketed and licensed as medicinal products, are marketed in only a
few different flavour options. 
Question 6 - Which option or options do you think would be the most effective
way for the UK Government and devolved administrations to implement
restrictions on flavours? (You may select more than one answer) 
 Option 1: limiting how the vape is described
 Option 3: limiting the characterising flavours (the taste and smell) of vapes 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
The preferred option(s) would be Options 1 and 3; however any limitation on the
characteristic flavours would be inextricably linked to Option 2. 
If the position was to place Nicotine Vapour Products within the consumer market as
a smoking cessation aid only (in a similar manner as other countries have adopted);
having tobacco only flavour would be best placed to fill this space.  Option 1 would
allow a standardisation of descriptions in way the current Regulations do, in relation
to enabling the removal of attractive or appealing terms and replacing this with
factual information and advisory warnings (Standardisation of Packaging of Tobacco
Products Regulations 2015). 
Question 7 - Which option do you think would be the most effective way for the
UK Government and devolved administrations to restrict vape flavours to
children and young people? 
 Option A: flavours limited to tobacco only 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
The EU Tobacco Product Directive banned the use of menthol cigarettes throughout
Europe in 2020 due to their popularity with young persons, so to permit Option B
would appear to be counter-productive.   
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As this consultation is designed to address the use of these products by children and
young people, the most effective way to restrict access to vape flavours is to limit the
flavour of vape available. Option A would therefore be the preferred outcome, as – in
any case where these products continue to be sold - our view is that vapes should
be restricted to tobacco flavour. 
Question 8 - Do you think there are any alternative flavour options the UK
Government and devolved administrations should consider? 
No 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
There are no additional flavours that have been identified for consideration. The
preference is for a tobacco-only flavoured product, designed and controlled as a
smoking cessation aid. 
Question 9 - Do you think non-nicotine e-liquid, for example shortfills, should
also be included in restrictions on vape flavours? 
Yes 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
It is the view that all restrictions considered should be implemented across both the
non-nicotine e-liquid and NVP market. 
Many of the non-nicotine vapes include ingredients for use in food products. The
vaping process heats and vaporizes these ingredients, and there is little research
that suggests food-grade ingredients are safe for vaping. 
If the same flavour restriction is not applied uniformly to all vape formats, there is a
risk of problem shifting and children and young persons continuing to use habit-
forming non-nicotine products, irrespective of concerns in respect of longer-term
health issues. 
Question 10 - Which option do you think would be the most effective way to
restrict vapes to children and young people? 
 Option 1: vapes must be kept behind the counter and cannot be on display,
like tobacco products. 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
It is our belief that – in the absence of a position whereby these products are sold or
supplied as a smoking cessation aid only - these age-restricted products should be
regulated in much the same way as tobacco products, which in Scotland includes a
display ban. 
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We would be very supportive of the Scottish Government bringing this measure in as
soon as possible under provisions in the Health (Tobacco, Nicotine etc. and Care)
(Scotland) Act 2016, which would also end free samples among other measures. 
Reduced visibility could also lead to a reduction in pro-vaping attitudes. A display
ban would need to be accompanied by restrictions on in-store advertising of vaping
products, including generic vape advertising. Advertising of vapes in general needs
to be enhanced to reduce the exposure of children and non-smoking adults to these
products. 
Anecdotally, our Officers report that many standalone retail shops display vape
products on a shelf nestled between crisps and sweets.  While this is challenged,
and robust advice provided, there is no legal basis to prevent this at the current time. 
Question 11 - Do you think exemptions should be made for specialist vape
shops? 
Don’t know 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
Many vape shops currently sell other products, such as crisps & sweets or mobile
phone cases/chargers.  If any exemption is to be offered, the definition of a specialist
vape shop would need to be clear and unambiguous as to its meaning; much like a
traditional tobacconist in Scotland, where they only sell tobacco and smoking related
products. 
This would also mean vape displays or any advertising inside the store, must not be
visible from outside. Entry to shops should be for strictly over 18s (or older if vape
age restrictions are changed similar to the proposals for tobacco products). As
previously stated, advertising of vapes in general needs to be enhanced to reduce
the exposure of children and non-smoking adults to promotion of these products. 
Question 12 - If you disagree with regulating point of sale displays, what
alternative measures do you think the UK Government and devolved
administrations should consider?  Please explain your answer and provide
evidence or your opinion to support further development of our approach. 
We do not disagree with the regulating point of sale display. 
Question 13 - Which option do you think would be the most effective way for
the UK Government and devolved administrations to restrict the way vapes
can be packaged and presented to reduce youth vaping? 
 Option 2: prohibiting the use of all imagery and colouring on both the vape
packaging and vape device but still allow branding such as logos and names 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
Option 2 would be the most effective way to restrict the way vapes could be
packaged and presented, to reduce youth vaping and to ensure retailer compliance.
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There should be no use of cartoon, characters etc. on the vape devices as they are
child appealing.  There should be no colour on the vapes as children and young
persons are drawn to the colours and anecdotal evidence suggests some match the
vape colour with their outfits. 
Branding on vapes is not known to have any effect on purchase.  Current legislation
around standardisation of packaging of tobacco has removed the link between
branding and use/purchase, which primarily existed due to the strength of tobacco
advertising.  That link is not known to exist between vape users and these products,
with choices instead being made due to colour, flavour, tank size or price. 
Great Britain should ensure that they are keeping in line with other countries that are
introducing the standardised packaging for vapes, in line with existing controls on
tobacco packaging.  Consistency increases compliance amongst the retail
community, and highlights non-compliance easily to the enforcement community. 
Question 14 - If you disagree with regulating vape packaging, what alternative
measures do you think the UK Government and devolved administrations
should consider?  Please explain your answer and provide evidence or your
opinion to support further development of our approach. 
We do not disagree with the introduction of regulating vape packaging.   
Question 15 - Do you agree or disagree that there should be restrictions on the
sale and supply of disposable vapes?  That is, those that are not rechargeable,
not refillable or that are neither rechargeable nor refillable. 
Agree 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
The single use of intensively sourced materials (particularly lithium batteries
damages the environment and water courses when disposed of incorrectly.  Our
residents report that our natural spaces are blighted through littering of these
products; which are harmful to the ecosystem. These products are also very wasteful
in terms of their single use purpose which is completely against our Council’s ethos
under our Ren Zero policy, particularly the circular economy theme. 
Here in Scotland, The Environmental Protection (Single Use Plastic Products)
(Scotland) Regulations 2021 introduced ban on single use plastic cutlery, balloon
sticks, polystyrene cups and food containers, single use plastic plates, trays and
bowls. We have also seen Scottish Government introduce legislation to manage and
control the disposal of batteries and products containing batteries – The Waste
Batteries (Scotland) Regulations 2009. 
During visits, our Trading Standards team promote the Waste Electrical and
Electronic Equipment Regulations 2013 ‘takeback scheme’ and The Waste Batteries
(Scotland) Regulations 2009, for the safe disposal of batteries. Visits suggest that
compliance with these regulations is very low. 
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Question 16 - Do you agree or disagree that restrictions on disposable vapes
should take the form of prohibiting their sale and supply? 
Agree 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
This Council agrees that the preferred solution would be to introduce a ban on
consumer sale/supply of disposable vape products.  Council Motion 1 of 2 March
2023 supports this position. 
Some of the on the market products have much higher levels of nicotine than
cigarettes, and may be more addictive. A single use vape with a 2ml tank could
contain up to 40mg of nicotine (20mg per ml), whereas a packet of 20 cigarettes
could contain up to 20mg of nicotine (1mg per cigarette). A single use vape is far
easier to consume than a pack of 20 cigarettes. 
We would support a prohibition on the sale (or supply) to anyone born on or after 1
January 2009 in line with the proposal in Question 1 for tobacco products.  This
would not prevent current adult smokers from using vapes as an aid to quit smoking,
but would make it more difficult for children to start. There could however still be a
route for persons born on or after January 2009 to access these products as an aid
to quit smoking but perhaps in a more controlled manner, e.g. as an aid to stop use,
via Smoking Cessation professionals, a GP or Pharmacist, who can also consider
other products such as nicotine replacement medicinal products. 
Our services report that complaints alleging that children are obtaining and using
disposable vapes continue to increase.  The penalties currently available are not
sufficiently punitive as to discourage further sales.   
It has been evidenced that there are both compliant and non-compliant vape
products on the market.  It is also known that young persons are routinely buying
these products.  It therefore follows that young people are being exposed to
potentially non-compliant vape products, and will be more vulnerable to negative
health effects.   
In addition, there is a significant concern regarding the disposal of vapes with many
of these products found scattered around the local community. Disposable vapes
include chemicals which are harmful to the environment and are a fire risk. The costs
and resources to monitor and manage these issues are an additional burden to Local
Authority. 
Evidence indicates (ASH Scotland) that between 2020 and 2023 the use of
disposable e-cigarettes increased ten-fold among 11-17-year-olds. It should be
noted, that nearly all disposable e-cigarettes come in the maximum 20mg/ml (2%)
nicotine concentration. These devices also use nicotine salts, which can increase
addiction potential. The increase in the use of disposables coincided with overall
increase of e-cigarette use. 
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Anecdotally, our young people in Renfrewshire report witnessing many other young
people vaping in front of peers and younger children. Young people also report peers
using lunch money to buy “vapes” rather than buying food, and allege that they see
peers going on to try drugs after vaping or smoking.  Parents report their children
becoming ill at school from refusing to use hygienic facilities due to the proliferation
of vape use in and these facilities. 
Prohibiting disposable vapes would remove these burdens and would significantly
reduce the risks highlighted to children and the environment. 
Question 17 - Are there any other types of product or descriptions of products
that you think should be included in these restrictions? 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
The current regulatory framework establishes the definition of products like
disposable vapes and e-cigarettes, for example The Tobacco and Related Products
Regulations 2016 and in Scotland, the Health (Tobacco, Nicotine etc. and Care)
(Scotland) Act 2016. 
Definitions and descriptions differ and may cause some confusion. A UK-wide
agreed and standardised interpretation; future-proofed to mitigate against future
technology and development in this market, would be welcomed. 
If bringing in such a prohibition, we would recommend a ban is imposed on the
importation of disposable vapes to the UK (and indeed vapes that are non-compliant
for any other reason), with such ban including importation for any reason and
including consignments that are “passing through”. 
Question 18 - Do you agree or disagree that an implementation period for
restrictions on disposable vapes should be no less than 6 months after the law
is introduced? 
Agree 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
Whilst a short implementation period for restrictions on disposable vapes is
welcome, there is some concern about the practicalities of this, and the financial
impact on business.   
Trading Standards services visit around 20% of tobacco/NVP retailers per year as
part of an enhanced programme of activity around these products.  These Officers
are well placed support businesses through this transition by use of the 4 E’s –
engage, explain, encourage, then enforce; however this could not be done in this
timescale without significant additional funding to bolster resource.   
Question 19 - Are there other measures that would be required, alongside
restrictions on supply and sale of disposable vapes, to ensure the policy is
effective in improving environmental outcomes? 
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Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
In Renfrewshire, Trading Standards have found that the level of compliance with The
Waste Electrical and Electronic Equipment Regulations 2013 ‘takeback scheme’ and
The Waste Batteries (Scotland) Regulations 2009, for the safe disposal of batteries,
is very low. 
There have been some examples of disposal recycling schemes run by particular
brands of disposable vapes offering retailers selling their product access to disposal
units, though there appears to be a very low uptake in this scheme by retailers.  It
has also been noted that some of the major supermarket operators have
implemented facilities where disposable vapes can be disposed of but uptake by
consumers is very low in comparison to purchases.  This may be due to lack of
awareness raising. 
If these vapes are not prohibited, other options to improve environmental options
are: 
- Requiring products to be described as “recyclable” instead of “disposable” to
highlight to consumers that the products should be recycled, 
- Consideration of applying excise duty to vaping products and with a high rate of
duty applied to the products that are single use or limited use products, or
- A surcharge on disposable vapes whereby a consumer returning a used
disposable vape to the retailer will be given a refund or reduction in cost when
purchasing a new disposable vape. 
Question 20 - Do you have any evidence that the UK Government and devolved
administrations should consider related to the harms or use of non-nicotine
vapes? 
Don’t know 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
We have no direct evidence of harms, however it is fair to consider that non-nicotine
vapes could be a precursor to individuals then experimenting with nicotine vapes and
increasing the likelihood of addiction. 
It is known that there are concerns that vaping of any product may cause adverse
effects due to the aerosol particles. 
The current product safety regime determines that before a product can be placed
upon the UK/GB market that the manufacturer/importer is able to evidence the safety
of the product. This requires following specific legislation requirements and industry
standards etc. A similar approach to manufacturers of any nicotine or non-nicotine
based products would be welcome. 
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Question 21 - Do you think the UK Government and devolved administrations
should regulate non-nicotine vapes under a similar regulatory framework as
nicotine vapes? 
Yes 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
It is the view that non-nicotine vapes should be regulated in exactly the same way as
nicotine based vapes, until such times as evidence is provided to support the notion
that non-nicotine based products are not harmful or as harmful as nicotine based
products. 
Current product safety regime determines that before a product can be placed upon
the UK/GB market that the manufacturer/importer is able to evidence the safety of
the product. This requires following specific legislation requirements and industry
standards etc. A similar approach to manufacturers of any nicotine or non-nicotine
based products would be welcome. 
Question 22 - Do you have any evidence that the UK Government and devolved
administrations should consider on the harms or use of other consumer
nicotine products such as nicotine pouches? 
No 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
We are unable to directly evidence the harms of other nicotine products, however
are of the view that the inclusion of nicotine or any chemical for that matter should
only be permitted where evidence can be presented that it does not cause harm or is
harmful to human beings. 
We would like to see the current regulatory framework establish an appropriate
definition of nicotine-based products consistently applied across the 4 nations, to
ensure a consistent approach to these products.  This definition should be future-
proofed to ensure that - as advancements in technology and development of e-
cigarettes and Nicotine Vapour Products are made - the definition remains fit for
purpose. 
The current regulatory framework defines products like disposable vapes and e-
cigarettes, The Tobacco and Related Products Regulations 2016 and in Scotland,
the Health (Tobacco, Nicotine etc. and Care) (Scotland) Act 2016 
Current product safety regime determines that before a product can be placed upon
the UK/GB market that the manufacturer/importer is able to evidence the safety of
the product. This requires following specific legislation requirements and industry
standards etc. 
A similar approach to manufacturers of any nicotine or non-nicotine based products
would be welcome.
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Question 22 - Do you think the UK Government and devolved administrations
should regulate other consumer nicotine products such as nicotine pouches
under a similar regulatory framework as nicotine vapes? 
Yes 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
We are of the view that all consumer nicotine products should be regulated under a
similar regulatory framework, consistently applied across the 4 nations, to ensure a
standardised approach to these products. 
A similar approach to manufacturers of any nicotine or non-nicotine based products
would be welcome. 
Local intelligence indicates that there have been incidents where free samples of
nicotine pouches have been ordered online in different strengths where no ID or
restrictions to buy on-line were required. 
Question 23 - Do you think that an increase in the price of vapes would reduce
the number of young people who vape? 
Yes 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
It follows that increasing the price reduces the availability of what can be – at the
current time – a “pocket money purchase”.  Anecdotal evidence suggests however,
that young persons are pooling money together to share disposable products at the
current time and as such a price hike alone will not be sufficient. 
Question 24 - Do you think that fixed penalty notices should be issued for
breaches of age of sale legislation for tobacco products and vapes?  Powers
to issue fixed penalty notices would provide an alternative means for local
authorities to enforce age of sale legislation for tobacco products and vapes in
addition to existing penalties. 
Yes 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
The correct tools to enable effective and proportionate enforcement should be at the
heart of any criminal legislation. These tools, alongside penalties, must be
reasonable and proportionate to the practices the legislation seeks to criminalise.
They must also act as a deterrent and be punitive in nature. 
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While Fixed Penalty Notices are an important enforcement outcome, they cannot
operate in isolation and must be part of a package of tools available to local
authorities. For this sector, consideration should also be given to banning orders
(available in Scotland after three underage sales at a premises). 
The Tobacco and Primary Medical Services (Scotland) Act 2010 creates an offence
for a person to sell a tobacco product (or cigarette papers) (section 4) or a nicotine
vapour product (section 4A) to anyone under the age of 18. Section 27 gives an
enforcement officer the power to issue a person a fixed penalty notice where there
are reasons to believe that the person has sold a tobacco product (or cigarette
papers) or a nicotine vapour product to someone under the age of 18. Legislation in
Scotland therefore allows for fixed penalty notices to be issued for breaches of age
of sale legislation for tobacco products and vapes. Extension of this across the UK
would be preferred. 
Question 25 - What level of fixed penalty notice should be given for an
underage tobacco sale? 
 Other 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
The approach taken on the enforcement of the underage sales of these products
must be consistent. There should be one set of rules, and one set of enforcement
tools / penalties (as much as feasibly possible) to avoid confusion for businesses
and consumers, and to ensure effective and efficient enforcement is not
overcomplicated. 
A Fixed Penalty Notice must act as a deterrent while also being punitive. Set too low
it may not do either; set too high it may go unpaid, resulting in neither outcome being
met. 
In Scotland there is a rising scale for fixed penalty notices issued under the Tobacco
and Primary Medical Services (Scotland) Act 2010. These start at £200 for a first
offence, £400 for a second offence, rising incrementally to a maximum £1000. £200
should therefore be considered as the minimum level of a fixed penalty notice but
there should be a rising scale where there are repeat underage sales by the same
person/business, mirroring what is currently in place in Scotland. Ideally however, it
would be beneficial for penalties for this offence in particular to be raised significantly
across all four Nations. 
While fixed penalty notices are an important enforcement tool, they cannot operate in
isolation and must be part of a package of tools available to local authorities. They
will only work if there remains the threat of other sanctions instead of them, or where
they go unpaid, up to and including prosecution. Consideration should also be had to
banning orders (available in Scotland after 3 underage sales at a premises). 
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In Scotland, retailers are also required to register with Scottish Government if
operating a tobacco or nicotine vapour product business. Their details appear on a
public register, which has been a useful enforcement tool in helping identify retailers
of tobacco and nicotine vapour products. While the register has been a useful
innovation in Scotland, a requirement for businesses to gain a licence may be an
alternative. If businesses are required to obtain licences and renew on an ongoing
basis, this could assist with ensuring information is still accurate, there could be the
ability to restrict the number of outlets if desired and it may also give a better route to
effectively “banning” businesses from supplying tobacco products and nicotine
vapour products in relation to businesses that there are concerns about their
compliance with the legislation. 
Question 26 - What level of fixed penalty notice should be given for an
underage vape sale? 
Other 
Please explain your answer and provide evidence or your opinion to support
further development of our approach. 
The approach taken on the enforcement of the underage sales of these products
must be consistent. There should be one set of rules, and one set of enforcement
tools / penalties (as much as feasibly possible) to avoid confusion for businesses
and consumers, and to ensure effective and efficient enforcement is not
overcomplicated. 
A Fixed Penalty Notice must act as a deterrent while also being punitive. Set too low
it may not do either; set too high it may go unpaid, resulting in neither outcome being
met. 
In Scotland there is a rising scale for fixed penalty notices issued under the Tobacco
and Primary Medical Services (Scotland) Act 2010. These start at £200 for a first
offence, £400 for a second offence, rising incrementally to a maximum £1000. £200
should therefore be considered as the minimum level of a fixed penalty notice but
there should be a rising scale where there are repeat underage sales by the same
person/business, mirroring what is currently in place in Scotland. Ideally however, it
would be beneficial for penalties for this offence in particular to be raised significantly
across all four Nations. 
While fixed penalty notices are an important enforcement tool, they cannot operate in
isolation and must be part of a package of tools available to local authorities. They
will only work if there remains the threat of other sanctions instead of them, or where
they go unpaid, up to and including prosecution. Consideration should also be had to
banning orders (available in Scotland after three underage sales at a premises). 
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