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Service Update Report CaH 21 05 24

Renfrewshire Council · 21 May 2024
Back to Communities and Housing Policy Board — 21 May 2024 and its agenda

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___________________________________________________________________   
To: Communities and Housing Policy Board   
On: 21 May 2024
___________________________________________________________________     
Report by: Director of Environment, Housing and Infrastructure
___________________________________________________________________     
Heading: Service Update Report
___________________________________________________________________    
1.   Summary   
1.1  This report provides an overview of key service activities, an operational
performance update since the last Policy Board meeting on the services and
key projects and updates on any other relevant changes to service areas
covered within the remit of this Board. 
1.2  Specifically, the report requests that the Policy Board homologate the
decision of the Head of Housing Services, in consultation with the Convener,
to accept Scottish Government grant funding to support the delivery of new
build housing in both Howwood Road and Gallowhill West, as well as Scottish
Government grant funding from the Ukrainian Long Term Resettlement Fund. 
2.   Recommendations   
It is recommended that the Communities and Housing Policy Board  
2.1  Homologate the decision of the Head of Housing Services, in consultation
with the Convener of the Communities and Housing Policy Board, to accept
Scottish Government grant funding of £10,022,083 and £9,630,795 for the
housing regeneration projects at Howwood Road and Gallowhill West subject
to compliance with the relevant grant conditions. 
2.2  Note that Scottish Government grant funding has been accepted to support
current and historic housing regeneration projects.

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2.3 Homologate the decision of the Head of Housing Services, in consultation
with the Convener of the Communities and Housing Policy Board, to accept
Scottish Government grant funding for £159,956 from the Scottish
Government ‘Ukrainian Long Term Resettlement Fund’ which covers the
repairs and furnishing costs for 20 ‘Last in the Block’ properties which have
now been let to Ukrainian Displaced Persons.
2.4  Note the contents of this report.    
Updates for Communities and Housing Policy Board     
3. Housing Services     
3.1 Housing-Led Regeneration and Development     
Regeneration 
3.1.1  As reported to the Board at its meeting of 12 March 2024, good progress
continues to be made on the rehousing of Council tenants and the
acquisition of privately-owned homes in order to progress demolition in
regeneration areas. To date, 46 of 89 properties have been acquired and a
further 8 acquisitions are agreed and with legal services to conclude at this
time. Table 1 below illustrates the situation as of 12 April 2024. 
Table 1 
Regeneration & Renewal
Area
Council
Demo
Props
Props to
be
acquired
Props
acquired
to Date
Total
for
demo
Demo
void
end
Mar 24
%age
void
Auchentorlie  17  1  0  18  17  94% 
Ferguslie/Broomlands  64  16  7 80  32 40% 
Howard Street Area  55  11  7  66  42  64% 
Howwood Road Area  163  15  9  178  38  21% 
Springbank/Mossvale  118  36  18  154  75  49% 
Thrushcraigs  90  6  2  96  38  40% 
Waverley Road Area  68  4  3  72  65  90% 
575  89  46  664  307  46%

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Property Acquisition and “Last in the Block” disposals 
3.1.2  Since the introduction of the property acquisition scheme in 2019, a total of
34 properties have been acquired and added to the Councils’ lettable stock
(this figure does not include any properties acquired to enable demolition
within the Housing-Led Regeneration and Renewal programme as detailed
separately above). Properties that have been acquired in this way have
been purchased with vacant possession to allow works to be carried out to
bring the properties to the Council’s letting standard before being offered to
applicants from the Council’s housing waiting list. 
3.1.3 In the 2023/24 financial year (ending 31 March 2024), the Scottish
Government extended the Rental off the Shelf (ROTS) scheme with Councils
and RSL partners to allow the utilisation of grant funding from the Scottish
Government’s Affordable Housing Supply Programme (SHIP funding) to
support open market acquisitions of suitable properties in line with the
Council’s approved Acquisitions Strategy and contribute to meeting identified
local housing needs throughout Renfrewshire.  £712,225 has been received
from the Scottish Government towards 23 of the ROTS acquisitions claimed
in 2023/24. 
3.1.4 Officers are working on the sale of “last in the block” properties as approved
by the Communities and Housing Policy Board on 16 August 2022 with
monies received from property sales ringfenced for acquisitions to continue to
add to the lettable stock and increase Council ownership in other mixed-
tenure blocks across Renfrewshire. Properties identified for sale tend to be in
blocks where it has not been possible to achieve owner agreement to
proceed with larger investment programmes or where the cost to deliver
improvements is not considered value for money for the Council. Given the
low numbers of sale transactions and the aim of buying suitable replacement
properties with the ringfenced capital, it is believed that this approach will
have a positive impact for tenants and housing applicants in the long term as
the Council will be in a better position to deliver energy efficiency
improvements in blocks where we have full or majority ownership going
forward. Further detail about how Scottish Government funding is being used
to repair ‘Last in the block’ properties to let to Ukrainian Displace Persons is
available at paragraph 3.3.5. 
Newbuild Projects  
3.1.5 The contracts for the design and build of 70 homes at the Howwood Road
Area Phase 1 (the former Cochrane Castle Primary School site) and design
and build of 65 units at Gallowhill (vacant site off Montgomery Road, next to
Glencairn Court) have now been awarded. Initial consultation events will be
held on the 22 May 3pm – 7pm at Thorn Athletic for Howwood Road and 28
May 3pm – 7pm at Gallowhill Community Centre for Gallowhill. The events
will be an opportunity for the local communities to see early proposals and
provide feedback on the site and house layouts. Residents will be notified via
letter drops, social media and posters in the local area.

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3.1.6 The contract values for these projects is £14,249,611.93 at the Howwood
Road area and £13,721,921.34 at Gallowhill, supported by Scottish
Government Affordable Housing Supply Programme grant funding
of £10,022,083 and £9,630,795 respectively. 
Affordable Housing Supply programme (AHSP) Funding Update 
3.1.7 Each year, the Scottish Government, as part of the Affordable Housing
Supply Programme (AHSP), allocate funding to Council areas to support
development of new affordable homes delivered as part of the Council’s five-
year Strategic Housing Investment Plan (SHIP). In recent years levels of
funding for Renfrewshire have been around £17.000m each year which, at
Scottish Government benchmark rates, should support affordable housing
providers to deliver approximately 200 new build homes for social rent in
Renfrewshire each year. 
3.1.8 In December 2023, the draft Scottish Government budget proposed a
significant reduction in funding for the Affordable Housing Supply Programme
(AHSP) of £196.145m for the year April 2024 to March 2025. This has
resulted in a confirmed reduction in Renfrewshire’s funding allocation for
2024/25 of £4.577m (27%) to £12.623m from the previously anticipated
£17.200m with early indications suggesting that a similar level of funding (i.e.,
£12.623m) is possible again in 2025/26. 
3.1.9 In recent years inflationary pressures have also significantly increased the
cost of new build housing development for both the Council and its housing
association partners with consistently high tender prices, alongside the
incorporation of new qualitative features in homes, resulting in an exceptional
increase in development costs which now significantly exceed Scottish
Government benchmark grant rates. This issue is replicated nationally and
effectively means that the significantly higher levels of grant required to make
development viable for affordable housing providers (which can be almost
twice the benchmark rate) will significantly reduce capacity to deliver as many
new affordable homes each year. 
3.1.10 The Council are currently engaged in ongoing discussions with both the
Scottish Government and our housing association delivery partners to
reprofile timescales for the delivery of new affordable homes and will prepare
a new draft Strategic Housing Investment Plan (SHIP) for the Policy Board’s
approval for public consultation which will set out delivery priorities taking
account of resource availability. 
3.1.11 The entire funding allocation from the Scottish Government for 2024/25
(£12.623m) has now been allocated by the Scottish Government to those
developers who were either already on site or were due to start on site
imminently, with these projects also allocated all anticipated available
resources in 2025/26. This funding will support delivery of 7 high priority sites
for affordable housing in Renfrewshire over the next 2 years, with timescales
and estimated funding availability for all remaining projects to be determined
through discussions with affordable housing developers as part of the
preparation of the next Strategic Housing Investment Plan (SHIP).

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Projects: 
Project Name No. of Units Developer
Cartha Crescent, Paisley 33 units  Williamsburgh HA
Hawkhead, Paisley 30 units  Link HA
Orchard St 46 units  Paisley South HA
East Lane, Paisley 48 units  Loretto HA
Paisley West End 120 units  Sanctuary Scotland
Gallowhill, Paisley 65 units  Renfrewshire Council
Howwood Road area, Johnstone 70 units  Renfrewshire Council 
3.1.12  An additional affordable housing site in Johnstone Castle by Link Housing
Association delivering 68 homes is starting on site in May 2024 with all
homes expected to be completed in 2026. This project is funded via a
separate ‘Allia’ Scottish Government funding stream. 
3.1.13 The reduction of RPA within the Renfrewshire area together with noted
increase in costs will reduce the number of projects and associated
completions which can be approved at any one time. Accordingly, this will
impact the funding capacity and timescales of the new build housing projects
identified within the Strategic Housing Investment Plan.
3.1.14 On the 26 April 2024, the Scottish Government announced funding of £80
million across 2024/25 and 2025/26 to support the continuation of the
National Acquisition Programme which will assist affordable housing
providers to increase the supply of affordable homes through the open
market acquisition of suitable properties in line with the Council’s Acquisitions
Strategy. 
3.1.15 This £80 million funding will be accessible across Scotland (£40 million each
year) and has the potential to increase the supply of affordable homes in
Renfrewshire building on the 23 properties acquired in 2023/24.  The Scottish
Government have still to confirm the criteria for accessing this funding. 
Customer Satisfaction Survey 
3.1.16 The Annual Return on the Charter (ARC) has six satisfaction questions that
we are required to ask tenants. These are reported to the Scottish Housing
Regulator as part of our ARC. Landlords are required to ask these
questions at least once every three years. Like almost all landlords, this is
done through a Tenant Satisfaction Survey and generally we carry this out
every two years. We use this opportunity to ask tenants for feedback about
a range of housing services, rather than just asking the six questions
required by the Scottish Housing Regulator.  
3.1.17 The service has commissioned an independent company called Research
Resource to carry out our Tenant Satisfaction Survey.  Interviews are being
conducted by telephone throughout April and May. No-one will call at tenants’
doors for this survey and participation is completely voluntary and
confidential.  Tenants have been advised by letter in advance of the survey
and can choose to opt out from the survey should they wish to do so.

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3.1.18 The questions in the survey are designed to help us understand what
tenants think about the housing services we deliver. The questions cover a
wide range of housing service areas, for example: 
• Satisfaction with housing services and neighbourhoods.
• What do tenants like about their home?
• How tenants contact the Council and their reasons for contact; and
• Questions about repairs services, rent arrears and estate management. 
3.1.19 The results of the survey will be reported to the Communities and Housing
Policy Board and publicised in an edition of The People’s News. 
3.2 Housing Management 
Income Advice 
3.2.1  Information from income advice interviews at the end of March confirms that
over 2,983 income advice cases involved households from Council
Tenancies this financial year.    
3.2.2  During financial year 2023 / 24, 161 tenants qualified for the Tenants
Support Fund, with a total figure of £32,580.73 awarded. The scheme
commenced in October 2023; therefore, the figures represent a 6-month
operating period. Officers will continue to engage with tenants to maximise
access to any underlying entitlement to benefits and funds available during
2024/25.    
Housing Advice 
3.2.3    There has been continued take-up of the option to apply to join the Council’s
housing waiting list using the online application form.  The online system was
introduced in November 2023 and, at 31 March 2024, 704 applicants had
completed the online form. Staff are still available to assist in completing
online forms and all applicants still have the opportunity for housing options
advice; to assist those making a housing enquiry to gain a realistic
understanding of the choices available to suit their circumstances. The online
housing application is available alongside existing ways to apply, such as
telephone, video conferencing (Near Me), email and in person as requested.   
Tenancy Management 
3.2.4  Ninety-two members of staff from the housing team participated in learning
about ‘Trauma-informed’ practice, to learn more about the causes of trauma
and the impacts of trauma on people. The learning is intended to assist our
staff in their roles when working with people and each other, to recognise
causes and behaviours which may relate to previous or current trauma in
their life, and to respond in a supportive manner. There has been positive
feedback from those who attended, the team have benefited from the
learning, with comments demonstrating knowledge and understanding, and
recognition of opportunities to respond with helpful approaches to connect
with and support those affected by trauma and when manifesting stress and
distress. Taking account of feedback, next steps are being explored to
promote and support on-going developments.

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3.3   Homelessness and Housing Support 
3.3.1   There continues to be increased demand for assistance from our Homeless
and Housing Support Services and a separate full report on these pressures
is provided to the Policy Board at agenda item 6.  
3.3.2  As regards other matters from across homeless and housing support, we
have been able to have over 70 staff from across the homeless and housing
support team to complete Level 2 ‘Trauma Skilled’ training. The advanced
learning outcomes from this training will enable staff to better understand and
support service users, tenants and families who are dealing with the impact of
trauma, as well as protect and support their own wellbeing in dealing with
difficult circumstances in both their work and home environment. 
3.3.3 The trauma skilled training course focused on four main areas: 
• Understanding the impact of trauma and responding in a trauma-
informed way
• Trauma in children and young people
• Understanding the impact of trauma on mental health and evidence-
based pathways to recovery
• Understanding the use of substances to cope with the impact of
trauma. 
Refugee Resettlement 
3.3.4  The number of Ukrainian Displaced Persons being supported at our
Welcome Hub near Glasgow Airport continues to reduce and 191 Ukrainian
households have been supported to resettle in social rented tenancies
across Renfrewshire. 
3.3.5  In line with the Policy Board decision in 2023 to seek funding to allow a
small number of ‘Last in the Block’ properties to be repaired and let to those
resettling in Renfrewshire from Ukraine. The refugee resettlement team
have now secured £159,956 funding via the Scottish Government’s
‘Ukrainian Long Term Resettlement Fund’ to cover the repairs and furnishing
costs for 20 void properties which have now been let to Ukrainian Displaced
Persons. 
3.3.6   A broad range of local integration events are now regularly taking place, as
well as initiatives such as special screenings being arranged in partnership
with Showcase Cinemas of feature films with Ukrainian subtitles at their
Linwood cinema complex.

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3.4 Housing Asset and Investment     
Stock Condition Surveys 
3.4.1   Property consultants John Martin Partnership (JMP) have been appointed to
carry out a condition survey of all our housing stock, lockups and
launderette facilities.  
3.4.2   The first surveys will commence in May 2024, with a 3-year programme
planned with the aim of surveying all homes, subject to tenants providing
access to their homes. The first year of the programme will mainly
concentrate surveys in the areas of Paisley South and Central Paisley, as
well as parts of Renfrew. Letters will be sent to tenants a few weeks prior to
the surveyors attempting access in their area, explaining why the survey is
required and what information is being collected. Local ward councillors and
other internal stakeholders will be kept informed of the survey programme.   
3.4.3 The stock condition surveys will gather data on the condition of the
properties and estimate of remaining life span of key component parts such
as kitchen, bathroom, windows, roof finish etc, as well as collecting energy
data for the production of Energy Performance Certificates (EPCs). 
3.4.4 The survey data will be used to update our Housing Asset Management
System; informing our latest SHQS compliance rate, assist with plans for
future investment programmes and inform the financial planning of our
Housing Revenue Account (HRA) business plan.     
Private Landlord Forum Event 
3.4.5 As reported in the last service update report, Housing Services, in    
conjunction with Licensing, organised a private landlord forum event in
Paisley on 15 February. Renfrewshire Landlord Forum saw over 65
landlords and agents attend the event in the Town Hall. Topics covered at
the event included an update from the Council on investment plans and
programmes including the regeneration areas as well as providing
information to attendees on Council energy efficiency targets.        
3.4.6  Due to the high level of interest in this event a further online event was held
on 1 May. A further 90 landlords/agents were invited to attend, with 30 joining
online on the day. The Council will work with partner organisations Landlord
Accreditation Scotland and Under One Roof to ensure that landlords in
Renfrewshire continue to receive further training opportunities to ensure that
they are kept up to date on changing legislation and standards impacting on
the private rented sector. 
3.5   Review of Void Property Management    
3.5.1  The Single Voids Manager continues to develop and implement the action
plan for improvement in conjunction with colleagues from all teams involved
in the void process, including specifically:       
• The key positions of Interim Facilities Manager (Voids) and Interim
Single Voids Team Officer have been filled, with the former now

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responsible for all trades supervisors and operatives working on
voids and the latter now carrying out all pre-termination inspections; 
• We have changed our approach to textured ceiling and wall coatings,
in order to minimise specialist removal works;   
• A contract has been let for a pilot project to provide potential tenants
with links via social media to 360o virtual tours of void properties, in
order to minimise refusal rates; and 
• The Single Voids Team has been co-located at Underwood Road,
with Building Services trades supervisors and the Housing Services
Empty House Team working closely together, including on some joint
inspections in order to ensure consistency of scoping of void works
and minimise the extent of additional work required later in the
process. 
3.6 Lock ups and ground sites 
3.6.1 A working group of Council officers has been established to consider the
future of Council owned lock ups and grounds sites (grounds sites are
concrete bases which are leased by the Council to residents to erect their
own garage). An initial non-technical review undertaken in 2023 concluded
that there were 1,152 lock ups over 84 sites in Renfrewshire, and around 500
ground sites across 54 locations. Many of the Council owned lock ups and
the structures on ground sites were found to be in poor condition with many
void or apparently unused. 
3.6.2 With regard to lock ups, the 2023 review suggested that a technical appraisal
of all lock up sites is undertaken to help inform which lock ups should be
retained, with associated repairs and costs identified. A stock condition
survey is now underway. Once the stock condition survey information is
available, the working group will complete an options appraisal to determine
the future of the lock ups, with potentially some lock ups demolished and
sites repurposed. The options appraisal will also consider future alternative
uses for lock up sites. 
3.6.3 For ground sites, the non-technical review found that only a small number
had structures on them that were being used and maintained in good
condition, and suggested that the owners of structures on other ground sites
(i.e. those in poor condition) be engaged with to discuss the ending of leases
and the removal of structures. An options appraisal exercise will also be
undertaken by the working group to establish the future of ground sites. The
options appraisal will also consider future alternative uses for ground sites. 
3.6.4 The officer working group will continue with a more detailed review of all lock
up and ground sites and consideration of their future use and report back to
the Communities and Housing Policy Board in due course.

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4.   Public Protection    
4.1  Community Safety 
Dargavel CCTV Update   
4.1.1  Funding of £100,000 for the provision of CCTV at the Village Square and
Bishopton Rail Station was agreed as part of the Section 75 Town and
Country Planning (Scotland) Act 1997 for Dargavel.  To accommodate the
additional CCTV cameras there is a requirement to upgrade the server
capacity at the CCTV Control Room.    
4.1.2  This funding will cover the installation of cameras at these two locations as
well as the required upgrade to the server.  When the infrastructure comes
to the end of its life, or if it becomes damaged prior to replacement, an
assessment will be carried out using the public safety data available at the
time to determine if the location merits replacement.   
4.2  Trading Standards      
Tobacco and Nicotine Vapour Products 
4.2.1  Work around Tobacco and Nicotine Vapour Products (NVPs or Vapes)
continues to be of a high priority. 
4.2.2  The Team recently concluded 20 Integrity Test Purchases at premises
throughout Renfrewshire. Integrity tests are carried out to ensure that
premises selling age-restricted products have robust systems in place to
prevent underage sales – in particular that they are applying any “Challenge
25” policies properly. Test Purchases are carried out by a young adult, who
is of age to buy the age-restricted product, to check that the business asks
for proof of age and/or refuses a sale where no proof of age is presented.  
4.2.3  Due to the high profile of Single-Use Vape Products, the Volunteer was
asked to attempt to purchase one in each premises.  The Volunteer was
instructed to be truthful, and 20 premises were visited in total, with fourteen
of those failing to make any checks on our volunteer (70% failure
rate).  Letters will be sent to all premises and follow up visits will be
undertaken to ensure standards are raised. 
Weights and Measures  
4.2.4 Legal metrology is the buying and selling of goods by weight, or volume. In
times of economic downturn, it’s important to ensure that citizens (and indeed
businesses through their own trade purchases) are getting what they paid
for. This can be through activities such as checking packaged goods on sale
in retail outlets, testing scales or checking petrol pumps.  The Team recently
undertook a pilot programme of short measure testing in licensed premises
across Paisley. Twelve premises were visited, and two free pour measures of
gin, rum, vodka, or whisky were purchased and tested in each
premises. From these twenty-four measures, sixteen were found to be
deficient (66% failure rate).  From discussions at these visits, it would seem
that training is possibly deficient in the use of brim (thimble) capacity

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measures. These breaches will be subject to advice/warning letters, and
consideration is now being given on how to help raise standards across the
sector through educational activity.     
4.3   Environmental Health 
Time management Exercise 
4.3.1  The Environmental Health Business Regulation Team are currently engaged in
a national time measurement exercise (TME) with Food Standards Scotland.
The current exercise (TME 2.0) will run for 3 months and follows on from a
similar one carried out in September 2022, when Scottish Local Authorities
undertook the first TME over an 8-week period. 
4.3.2 Although adding to the workload of managers and officers, it is acknowledged
that it is critical that empirical data is available to support engagement with;
The Society of Chief Officers of Environmental Health in Scotland, Scottish
Government, SOLACE and CoSLA, as well as other national regulators, when
discussing demands on our services. 
4.3.3 In addition, the exercise:   
• Facilitates an improved resource required calculation 
• Assists with Service planning 
• Enables enhanced change management
• Gathers baseline data for the Scottish Authorities Food Enforcement
Rebuild (SAFER) programme.
• Serves as a pilot for wider EH Time/Resource Measurement 
Air Quality   
4.3.4 The service has recently prepared and issued a draft Air Quality Action Plan
inviting comments on the Plan, and the finalised plan is being presented to
this cycle of the Communities and Housing Policy Board. The draft Air Quality
Action Plan Update has been developed in recognition of the legal
requirement place on all local authorities under the Local Air Quality
Management (LAQM) statutory process and in particular the Scottish
Government’s Local Air Quality Management Policy Guidance 2023
(PG(S)(23)). This latter guidance requires air quality actions plans to be
reviewed and republished on a five yearly cycle from date of initial
publication. As part of the development process and to ensure continuing
improvement in air quality a number of new actions have been devised in
consultation with service areas across the Council, statutory consultees and
key stakeholders. 
4.3.5 The report highlights that there has been no exceedances of statutory air
quality objectives within Renfrewshire for a number of years (the last
exceedance was reported in 2019) and consideration will, over the course of
this year, be given to revoking the three Air Quality Management Areas within
Paisley, Renfrew and Johnstone. Where these areas are revoked, current
and newly identified measures will be incorporated into a Renfrewshire
Council Local Air Quality Strategy. Progress each year will be reported in the

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Annual Progress Report (APR) produced by Renfrewshire Council, as part of
the Council’s statutory Local Air Quality Management duties. 
Landlord Registration/Private Rented Sector 
4.3.6 Enforcement activity continues to be progressed within the private rented
sector to ensure that unregistered/expired landlord registrations are
addressed with the landlords concerned to ensure they register, which is a
legal duty on all private landlords. There is also ongoing activity to support
tenants within private rented property to improve living conditions by requiring
landlords to comply with their duties to provide accommodation which meets
the terms of the statutory Repairing Standard and ensures that tenants are
provided with safe accommodation which is fit for habitation. Enforcement
powers available and which are utilised include reporting non-compliant
landlords to the Housing and Property Chamber First Tier Tribunal, or to the
Regulatory Functions Board to consider the fit and proper status of landlords. 
Table 2 
Action  
2023 total
(calendar
year)
Jan-
Mar
2024
Unregistered private landlords investigated 67 30
Expired private landlord registrations investigated 465 98
Rent Penalty Notices Issued 142 41
Number of disrepair enquiries within the private rented sector 71 35
Reports to the Housing and Property Chamber First Tier Tribunal* 4 0
Reports to the Regulatory Functions Board* 1 0 
*Majority of enquiries are resolved informally without referral to the Tribunal/RFB   
Animal Licensing 
4.3.7 Annual inspections of animal premises which require to be licensed have
been taking place over recent months with most of these being found to be
satisfactory and very few issues of concern being identified. Visits to horse
riding establishments are undertaken along with a veterinarian who considers
the health of the horses to ensure they are fit for riding purposes, as part of
the licensing process. Premises requiring to be licensed include kennels and
catteries, home boarding and commercial boarding of dogs and premises
engaged in the selling of animals as pets (formerly pet shops). Currently
there are 48 premises in total requiring inspection. 
4.3.8 The service is receiving significant volumes of service requests to treat pests
within dwellings and gardens (or provide advice), with 1,204 requests having
been received during 2023/24. The team who undertake treatments consists
of two Officers however since August 2023, this has been successfully
supplemented by the addition of a temporary Invest Trainee position which is
both adding resource to the team but also providing the postholder valuable
work experience within the service.

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5.  Community Development     
Team Up to Clean Up 
5.1.1   A high volume of interest was generated by this Year’s Big Spring Clean with
725 events taking place, supported by 2,239 volunteers The business
community across Renfrewshire, schools community groups and individuals
all got involved with presentations also being delivered to school pupils
stressing the value of keeping their community tidy and the local and global
benefits. The Office team also delivered 4 litterpicking events at local retail
parks throughout March, inviting businesses and volunteers, generating
awareness of the Campaign, the principles, and the volunteer’s work. 
5.1.2 The Conservation Volunteers again successfully delivered 3 workshops in
Renfrewshire hosted by West End Growing Grounds Association (WEGGA),
Evergreen Elderslie, and Renfrew Association of Growers & Gardeners
(RAGG).  Each of the events was well received with attendees learning how
to create their own wildflower meadow areas.
5.1.3   Team Up to Clean Up were awarded an “Outstanding Achievement”
accreditation at the Provost Awards in March. Sixteen volunteers enjoyed the
award ceremony, they were accompanied by the office Team Up team.
Attendees were treated to a 3-course meal and entertainment, while the
Provost acknowledged and voiced appreciation for everyone involved,
together with their dedication and commitment.
5.2 Environmental Taskforce 
5.2.1    The Environmental Taskforce continues to deliver intervention to reduce
instances of flytipping. Key statistics for the most recent period are: 
Table 3
Action  2023 total
Proactive visits to identified hotspot areas 428
Number of reports investigated 343
Tonnes of flytipping removed 51 tonnes
Number of sites secured to prevent further flytipping 0
Letters to private landowners re flytipping 9
Visits to businesses to ensure Waste Disposal Arrangements in place 17
Fixed Penalty Notices Issued 16 
5.2.2    Taskforce cameras have been relocated to new obtain visual evidence at
local flytipping hotspot locations.

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6.  Justice Social Work 
6.1.1  The Early Intervention Service is now operational. All staff have been
recruited within the fieldwork service, the women’s justice service and Whole
Systems. Bail Supervision commenced on 19 February 2024 and voluntary
supervision transferred from the court team to this service on the same date.
Thus, staff are now undertaking the full range of services including extended
diversions and Structured Deferred Sentences. 
6.1.2  Justice Social Work is part of the Children’s Services Redesign which is
currently being implemented. David Wilson will replace Allison Scott as
Justice Services Manager from 18 April 2024, and 2 Senior Manager posts
have been created developed to ensure that Renfrewshire is prepared to take
forward further developments in line with the national vision for Justice and
the National Strategy for Community Justice.  
6.1.3  A programme of engagement activity is planned over the coming months to
understand the perceptions and experiences of community justice.  This will
involve people in receipt of services and those who deliver them.  This is an
early milestone in a strategic communications approach that aims to inform
our communities and promote the benefits or rehabilitative approaches to
offending and challenge ideas and thinking that can lead to stigma. 
6.1.4 Further progress had been made though Renfrewshire’s Local Employability
Partnership (LEP) to provide targeted employability support for people with
convictions.  Providers have been commissioned from the LEP’s 2024/25
grant fund to bolster Renfrewshire’s already strong employability offer with
new pathways that address the specific challenges and complex needs of
people with convictions.   
Implications of the Report     
1.   Financial – Any financial elements referenced in this report will be
progressed through the Council’s financial & budget planning process.     
2.   HR & Organisational Development – None 
3. Community/Council Planning – The report details a range of activities which
reflect local community and council planning themes.    
4. Legal – None 
5. Property/Assets – None     
6.  Information Technology –None     
7. Equality & Human Rights - The recommendations contained within this report
have been assessed in relation to their impact on equalities and human rights.
No negative impacts on equality groups or potential for infringement of
individuals’ human rights have been identified arising from the
recommendations contained in the report. If required following implementation,
the actual impact of the recommendations and the mitigating actions will be

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reviewed and monitored, and the results of the assessment will be published
on the Council’s website.     
8. Health & Safety – None     
9. Procurement – None   
10. Risk – None     
11. Privacy Impact – None     
12.   COSLA Policy Position – None     
13.   Climate Change – there are a range of actions and activities throughout the
Service Update Report which support the Council’s Plan for Net Zero,  
___________________________________________________________________     
List of Background Papers: 
None
___________________________________________________________________     
Author: Gordon McNeil, Director of Environment, Housing & Infrastructure
Email: gordon.mcneil@renfrewshire.gov.uk