Environment, Housing and Infrastructure - 2026-2029 Service Improvement Plan - Report
Renfrewshire Council · 19 May 2026
Back to Communities and Housing Policy Board — 19 May 2026 and its agenda
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PUBLIC ___________________________________________________________________ To: Communities and Housing Policy Board On: 19 May 2026 ___________________________________________________________________ Report by: Director of Environment, Housing and Infrastructure ___________________________________________________________________ Heading: Environment, Housing and Infrastructure - 2026-2029 Service Improvement Plan ___________________________________________________________________ 1. Summary 1.1 The Service Improvement Plan for Environment, Housing and Infrastructure is a three-year plan covering the period 2026-2029. The purpose of the Plan is to identify the priorities being addressed, the key tasks to be implemented, the implementation timetable and our measures of success. 1.2 The Service Improvement Plan is part of a suite of documents which describe the strategic direction for the Service and the Council, and also includes the Council Plan, Community Plan, Risk Management Plan, and the Workforce Plan. 1.3 The Service Improvement Plan is appended to this report and includes performance indicators, and an action plan grouped under the Council Plan themes. A mid-year progress update on the Service Improvement Plan will be submitted to the Communities and Housing Policy Board in the Autumn of 2026. ___________________________________________________________________ 2. Recommendations It is recommended that the Communities and Housing Policy Board: 2.1 Approves the attached Service Improvement Plan. 2.2 Notes that mid-year progress of this Service Improvement Plan will be reported to this Board in the Autumn of 2026, with updates to the performance indicators and action plan.
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PUBLIC 2.3 Notes that this plan is presented to Communities and Housing Policy Board for approval of the areas within this Board’s remit only. The plan and covering report will also be submitted to both the Finance, Resources and Customer Service Policy Board and the Infrastructure, Land and Environment Policy Board for approval of the areas within the respective remits of those Boards. ___________________________________________________________________ 3. Background 3.1 Environment, Housing, Infrastructure delivers a wide range of vital services to the people, communities and businesses of Renfrewshire, including environmental health services, trading standards and public protection. We manage 11,942 Council houses and support vulnerable people experiencing homelessness and those threatened by homelessness. Our service has also played a critical role in supporting the Council’s response to the asylum and refugee programmes over the last three years. 4. Service Improvement Plan 2026-2029: What do we want to achieve? 4.1 Council services continue to operate in a challenging context. However, the Council and services remain ambitious for our people and our place, and the Service Improvement Plan process ensures a clear focus on delivering our priorities. The Service Improvement Plans process allows us to describe where activity is targeted, and through the 6-monthly updates described below, provide a balanced view on progress. 5. Monitoring progress 5.1 Progress on the implementation of the Service Improvement Plan is regularly monitored by the Senior Management Team and will be reported to the Communities and Housing Policy Board on a six-monthly basis. A mid-year review of progress will be brought to this Board in Autumn 2026 and an annual outturn report in Spring 2027. ___________________________________________________________________ Implications of the Report 1. Financial – This report notes the financial challenges facing the local authority and the work that will be undertaken by service to manage this. 2. HR & Organisational Development – The Service Improvement Plan details several pieces of work being progressed. 3. Community/Council Planning – Service Improvement Plans reflect the contribution of each service to the Council and Community Plans. 4. Legal – None. 5. Property/Assets – None.
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PUBLIC 6. Information Technology – Digital resources are now key to the delivery of services and strategies are in place to manage this. 7. Equality & Human Rights – The recommendations contained within this report have been assessed in relation to their impact on equalities and human rights. No negative impacts on equality groups or potential for infringement of individuals’ human rights have been identified arising from the recommendations contained in the report. If required following implementation, the actual impact of the recommendations and the mitigating actions will be reviewed and monitored, and the results of the assessment will be published on the Council’s website. 8. Health & Safety – The Service Improvement Plan includes actions relating to employee wellbeing. 9. Procurement – The Service Improvement Plan includes actions relating to procurement activity. 10. Risk – Risks related to the delivery and management of services are regularly monitored and included in Renfrewshire Council’s Corporate and Strategic Risk Registers. 11. Privacy Impact – None. 12. Climate Risk – there are a range of actions and activities throughout the Service Improvement Report which support the Council’s Plan for Net Zero. 13. Children’s Rights – None. 14. Cosla Policy Position – None. ___________________________________________________________________ List of Background Papers: None. ___________________________________________________________________ Author: Gordon McNeil, Director of Environment, Housing & Infrastructure Email: gordon.mcneil@renfrewshire.gov.uk