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230217 LGBF 2022 ARS Board

Renfrewshire Council · 22 May 2023
Back to Audit, Risk and Scrutiny Board — 22 May 2023 and its agenda

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To:  Audit, Risk and Scrutiny Board 
On: 22 May 2023
_______________________________________________________________________ 
Report by:  Chief Executive
_______________________________________________________________________ 
Heading:  Local Government Benchmarking Framework 2021/22
_______________________________________________________________________ 
1. Summary 
1.1 In March 2023, the Improvement Service published the 2021/22 Local Government
Benchmarking Framework (LGBF) performance data for all Scottish local
authorities. The Framework is a high-level benchmarking tool which allows local
authorities to compare their performance across a wide range of key service areas
such as education, housing, and adult social care.   
1.2 Renfrewshire Council has participated in the development of the LGBF since its
inception in 2010 and the framework has expanded to comprise 105 indicators. The
purpose of the Framework is to support evidence-based comparisons and
encourage shared learning and improvement.   
1.3 This report provides an overview of Renfrewshire’s performance in relation to the
LGBF for 2021/22, as well as outlining the wider context and trends for local
authorities across Scotland.  Last year’s overview report to this Board noted the
impact of the pandemic on performance, and that impact continues to be reflected
in the 2021/22 data, which evidences both the recovery work undertaken by
councils and the challenges they continue to face.  Appendix 1 shows
Renfrewshire’s performance across all indicators and provides a comparison with
last year. 
1.4 Within the LGBF, councils are ranked against each other to show relative
performance but the rankings should be considered in context.  It is possible for
performance to improve in real terms but for this not to be reflected in rankings
because other councils have also improved.

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1.5 In 2021/22, Renfrewshire has performed as follows in terms of the LGBF:
o 47 indicators have improved performance;
o 43 indicators have falling performance;
o 1 indicator had no change
o 14 indicators do not yet have updated data available;
o 38 indicators have improved their ranking;
o 41 indicators have fallen in the rankings;
o 12 indicators have a ranking which is unchanged;
o 30 indicators are ranked in the top 8 best performing councils for that measure;
o 14 indicators are ranked in the 8 lowest performing councils for that measure. 
1.6 Renfrewshire Council actively contributes to national discussions and learning on
the Local Government Benchmarking Framework and uses it to identify
opportunities to explore areas of challenge and of best practice. 
2. Recommendations 
2.1 It is recommended that the Audit, Risk and Scrutiny Board notes the contents of the
report. 
3. Background 
3.1 All Scottish local authorities participate in the Local Government Benchmarking
Framework (LGBF), which allows councils to compare their performance across a
suite of indicators, including costs and performance of key council services, and
levels of public satisfaction. Whilst there are always different views on the nature
and calculation of specific indicators, the framework provides a tool for the Council
to consider its performance in relation to delivering Best Value, as well as a platform
for learning and sharing good practice. It is used in conjunction with other
benchmarking tools, data and information that Council services use to assess
performance, such as service key performance indicators, service improvement
outturn reports, national and local surveys, inspections, and audits. 
3.2 There are currently 105 indicators in the Framework, which cover the majority of
council services across ten categories:
• Children’s services;
• Corporate services;
• Adult social care;
• Culture and leisure services;
• Environmental services;
• Housing services;
• Corporate asset management;
• Economic development;
• Financial sustainability;
• Tackling climate change.

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3.3  There are four new indicators included in the dataset this year, all of them under the
heading of Corporate Services. These new indicators can be seen as proxy
measures for the impact of the current cost of living crisis and the ongoing hardship
which the pandemic caused for many households.  The new measures are: 
• CORP9: Percentage of Crisis Grant decisions within 1 day
• CORP10:  Percentage of Community Care Grant decisions within 15 days
• CORP11:  The proportion of the Scottish Welfare Fund budget spent
• CORP12:  The proportion of Discretionary Housing Payment funding spent 
3.4 The LGBF provides a useful means of comparing relative performance across all
Scottish councils but like all performance information, it should be used with caution,
with due consideration given to local priorities and investment decisions, and
differences in council structures. The dataset for 2021/22 is an opportunity to
compare the second year of the pandemic with the first, and reflect on the work done
across all councils to support recovery.  It does not represent the full range of council
service delivery and does not measure some of the pandemic-specific activity
councils have undertaken. 
3.5 The data is collated, verified, and published for all Scottish councils by the
Improvement Service. The final data for 2021/22 was published on 13 March 2023. 
The data can be accessed through the Council’s Public Performance Report as well
as on the Improvement Service website.  The Improvement Service will revise the
publication throughout the year as additional data becomes available. 
4. National Context 
4.1 Alongside the performance data, the Improvement Service publishes a national
overview report each year, highlighting key trends across Scotland and considering
local variation.  The 2021/22 report notes that the data is “from a period when
communities and council services were still managing the significant ongoing impact
of Covid, while new challenges were emerging in the shape of soaring inflationary
pressures and a ‘cost of living crisis’, the effects of which are likely to cause a new
economic and public health emergency.”   
4.2 The national report identifies funding as “more challenging than ever” for local
government noting increased demand, growing needs and an increase in ring-fenced
funding which it calculates results in a 1.2% reduction in the revenue funding
available for locally-identified priorities. 
4.3 A further area of challenge identified by the Improvement Service are workforce
pressures which have been exacerbated by the pandemic.  This not only relates to
staff absence but to skills shortages they attribute to both the pandemic and to Brexit;
alongside more people opting for early retirement during the pandemic (particularly
from senior roles), fewer people are coming to the UK for work.  Pay competition from
other sectors is also a factor.

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4.4 Social care and the growing demand which arises from an ageing population has
been an issue for a number of years and whilst councils have protected social care
funding, the Improvement Service do not consider that funding (even where there
has been an increase) is able to keep pace with demand. 
4.5 In reporting on the second year of the pandemic, the Improvement Service do note
some early signs of recovery, particularly in relation to those services which impact
children.  They note the work done by local authorities to provide nurturing
environments, to provide whole family support and to work effectively in partnership
with others to deal with mental health challenges. 
5. Overview of Renfrewshire’s Performance 
5.1 This section provides an overview of Renfrewshire’s LGBF performance in relation to
our Council Plan themes, and by theme, with a focus on pandemic recovery and on
cost measures.  Appendix 1 provides the Council’s data, ranked position, the Scottish
average, and the family group range for all the indicators.   
5.2 As noted in 1.5 above, Renfrewshire Council ranked in the top eight performing
councils for 30 indicators.  This includes five cost indicators and nine measures of
pupil attainment.  Strong performance is also indicated in terms of sound financial
management, economic development, roads maintenance and social care support as
it relates to preventing hospital readmissions and delayed discharges. 
Council Plan Themes: Place 
5.3 Renfrewshire Council’s proportion of procurement spend with local businesses fell
slightly between 2020/21 and 2021/22.  In the period 2021-2022 Renfrewshire Council
recorded direct spend of £36.5 million with businesses based directly in
Renfrewshire.  This accounted for 18.8% of our total spend.  A further 26.5% of our
spend was with businesses located in bordering local authorities (Glasgow, Inverclyde,
North Ayrshire, East Renfrewshire and West Dunbartonshire), therefore 45% of the
council’s total spend of approx. £196m is spent within Renfrewshire and the
neighbouring council areas.  Increasing direct spend with local businesses is a key
element of Community Wealth Building and the corporate procurement team are
working closely with Economic Development to identify ways to support local
businesses with tendering for council contracts.  An event was held in Johnstone Town
Hall on 29 November 2022 - “Doing Business with Renfrewshire Council” - and over 70
attendees representing 58 Renfrewshire businesses attended this event.  All of those
who responded to the post event evaluation survey said they were likely or very likely to
take action as a result and all would want to attend future events.  Further events will
take place this year, starting in March.  These events will offer support to local
businesses to enable them to bid for contracts with the council and the wider public
sector.  Due to the time lag in the publication of LGBF data, this work is not yet reflected
in the figures.

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5.4 The average time taken to process business and industry planning applications
reduced from 9.9 weeks last year to 8.9 weeks in 2021/22.  There were fewer complex
applications received during the year.  Planning authorities have a legal obligation to
wait for consultation responses from external stakeholders such as the Scottish
Environment Protection Agency SEPA and Transport Scotland.  Renfrewshire’s
performance has been above average for several years. 
Council Plan Themes: Economy 
5.5 The rate of business start-ups in the population is showing clear signs of recovery
following a significant drop during the pandemic, when council services were focused
on employability and on supporting existing businesses to remain viable.  The rate has
increased from 4.91 per 10,000 population in 2020/21 to 14.89 in 2021/22 so is almost
at pre-pandemic levels. 
5.6 Employability programmes were very successful in 2021/22, with 40% of people taking
part in a council programme moving into paid employment.  This is more than double
the Scottish average. 
5.7 Town vacancy rates remained relatively stable during the pandemic.  Renfrewshire’s
rate has increased considerably in 2021/22 from 11.75% of commercial units vacant to
17.7%, with much of the rise attributable to the decision not to re-let units in the Paisley
Centre ahead of its redevelopment.  This resulted in Renfrewshire moving from 17th to
28th in the ranking. 
Council Plan Themes: Fair 
5.8 Renfrewshire Council dealt with more than 9,000 crisis grant applications in 2021/22,
and 88.5% of these had a decision within one day.  This is a fall on the previous year’s
figure.  The cost of living crisis has increased the volume of applications; by February
2023, applications had exceeded 9500 for the year.  The service’s own target for
processing crisis grants is 2 days but as the figure shows, the majority are dealt with in
one day, and staff prioritise this work in order to respond as quickly as possible.  A
recent review of work allocation processes has resulted in changes which should speed
up the processing of Crisis Grants. The effect will start to be evidenced in the 2022/23
data but will have a greater impact in 2023/24 figures.   
5.9 The LGBF data for 2021/22 reports that 25.9% of carers surveyed in Renfrewshire felt
supported to continue in their caring role.  Across Scotland, the number of carers
reporting that they feel supported to continue in their caring role has been falling
steadily.  The impact of Covid-19 was felt severely by this group, and increasing
numbers of carers are becoming known to Renfrewshire Carers’ Centre and
Renfrewshire Health and Social Care Partnership.  In 2021/22, 2815 unpaid carers
received some form of support and that figure includes 963 carers previously not known
to services.  The data for this indicator is taken from the Health and Care Experience
Survey undertaken through GP practices, so not all carers completing it may be aware

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of the range of services and supports available.   A key strand of the HSCP’s new
Unpaid Carers Strategy is the identification of carers; internal surveys carried out
indicate that once carers access local services, there is a positive impact on their ability
to manage their caring role. 
5.10 Two of the indicators are taken from a subset the Health and Care Experience Survey,
and are based on a survey of people who use social care services and whose care is
funded by the local authority or the Health Board.    Councils do not have access to this
specific data, only to the overall results by local authority area.  Renfrewshire’s
performance in terms of individuals saying they had a say in their care and support has
improved slightly from 73.1% to 73.2% but as the national picture is broadly one of
decline, Renfrewshire’s ranked position has moved from 25th to 13th and performance is
above the national average.  By contrast, the percentage who felt that services and
supports were improving or maintaining their quality of life followed the national trend
and fell from 81.83% to 75.81%, resulting in the ranked position moving from 13th to
23rd.  Without the specific data and context, it is difficult to provide analysis of these
figures.  Comparisons between years should be treated with caution as it is likely that
different individuals complete the survey each year. 
Council Plan Themes: Green 
5.11 Recycling rates were adversely affected across the country during the first phase of the
pandemic, and this was evidenced in the LGBF data for 2020/21.  Renfrewshire’s
recycling rate has shown steady progress in recent years, and is one of only nine
councils where more than half of household waste is recycled.  In 2021/22, 51.7% of
Renfrewshire’s household waste was recycled and more recent local data indicates that
the proportion is continuing to grow. 
Council Plan Themes: Values 
5.12 Renfrewshire’s performance in relation to non-teaching staff absence has declined, with
the average days lost rising from 11.89 days in 2020/21 to 13.19 days in 2021/22.  This
does appear to be a trend across the country, and due to the position in other councils
worsening at a faster rate, Renfrewshire’s ranked position did improve from 31st to 22nd. 
There continues to be a strategic and operational drive within the Council focused on
both short- and long-term interventions.  The period covered by this data is the second
year of the pandemic and higher absence rates were noted across most councils. 
5.13 The gender pay gap in Renfrewshire Council narrowed in 2021/22, reducing from
3.67% to 2.29%.  This is a continuation of the trend of recent years.  The introduction of
the living wage and recent pay awards have contributed to this narrowing, as they affect
the lower paid grades where women make up the majority of staff. 
5.14 Performance remains strong in relation to hospital readmissions and delayed
discharges.  This results from having good services which support people to remain in
the community and prevent hospital admission, as well as on joint working which leads

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to good discharge planning and minimises delays once an individual is ready to be
discharged from hospital care. 
Council Plan Themes: Improving Outcomes for Children and Young People 
5.15 Renfrewshire continues to be one of the strongest performing council areas in relation
to educational attainment.  Because of changes to assessment methods in both 2020
and 2021, data is not directly comparable with earlier years.  Nonetheless,
Renfrewshire’s performance relative to other councils and to the Scottish average is
positive in relation to attainment at SCQF Levels 5 and 6 (an example of An SCQF level
5 qualification would be national 5 and SCQF level 6 would be a Higher).  The poverty
related attainment gap for numeracy and literacy in primary schools narrowed in
2021/22. 
5.16 Exclusion data is published with a considerable time lag and the information in this
year’s LGBF release relates to 2020/21.  Renfrewshire’s exclusion rate in that year was
20.88 exclusions per 1000 pupils, compared with a Scottish average of 11.87.  For
children who were looked after in the period, it was 165.71 per 1000 pupils, compared
with a Scottish average of 78.00.  All Renfrewshire learning establishments are
prioritising approaches which work to prevent exclusion and early internal data
suggests that the number of exclusions is decreasing.  One of the key components of
The Promise is to reduce exclusions for care-experienced children and young people to
zero, and Children’s Services will be relaunching their Standard Circular 8 to keep the
focus on this important pledge.  Reducing exclusions will be a continuing priority within
the service’s inclusion portfolio. 
Responding to and recovering from the pandemic 
5.17 The latest LGBF data covers the second year of the pandemic, and the early stages of
recovery are evident in some of the figures.  Recovery remains an important focus for
the Council but it is recognised that there will be a medium- to long-term impact on
services arising from the public health restrictions for some time. 
5.18 Indicators relating to housing stock demonstrate this impact; periodic restrictions which
prevented tradespeople entering properties to undertake non-emergency work affected
the average completion time for repairs, which rose to 14.57 days.  Restrictions also
severely affected the re-letting of void properties, resulting in an increase in the amount
of potential rents lost (up from 1.52%in 2019/20 before the pandemic to 2.03% in
2021/22).  All but three councils in Scotland saw the percentage of housing stock
meeting Scottish Housing Quality Standards fall considerably in 2021/22, when two
new elements of compliance (on smoke and heat detectors) were introduced.  The
effect of Covid on the construction industry meant upgrades could not be completed by
March 2022.  The upgrading work is ongoing and a substantial uplift in properties
passing SQHS will be evident in the 2022/23 data.

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5.19 A combination of full closures followed by repurposing of some buildings as vaccination
centres had resulted in very high cost per attendance at sports facilities in 2020/21. 
The end of some restrictions allowed facilities to increase capacity and therefore reduce
the average cost from £35.25 in 2020/21 to £5.72 in 2021/22.  In common with all other
Scottish council areas, the costs have yet to recover to pre-pandemic levels.  OneRen,
who provide sports and leisure facilities on behalf of Renfrewshire Council, have
experienced an increase in the running costs of services arising from higher inflation,
increased utility costs and supply chain challenges. This is being experienced by
organisations and households across the country and may remain a challenge for some
time. 
Understanding Cost Indicators and Performance 
5.20 The approach taken in relation to LGBF rankings on cost measures (of which there
are 19) is to consider ‘cheapest’ as ‘best performing’.  As such, any consideration of
relative and absolute performance must take account of local policy decisions which
target investment in priority areas.  In Renfrewshire, current examples would be the
investment in roads and waste.  Similarly, differences in the structure of every council
can also account for variation; an example of this would be indicator CORP1 which
shows support services as a percentage of expenditure.  In Renfrewshire, the model
of centralised support means that more staffing costs are captured in that figure than
in councils where each operational service has its own support staff. 
5.21 Investment in roads has been a priority for the Council in recent years with £16.6m of
capital investment allocated to roads over the last three years. The measures of road
conditions look at the proportion requiring maintenance treatment and Renfrewshire
out-performs the Scottish average for all four classes of road as well as having
improved on previous performance.   
5.22 There has been a significant change in the cost indicator relating to environmental
health and trading standards.  This is due to a change in which staff are included in that
grouping for accounting purposes, with Renfrewshire now including additional roles. 
Comparisons with previous years’ data is therefore not appropriate. 
5.23 The cost of library visits has fallen considerably, with Renfrewshire now one of the
cheapest per visit.   This is the first year that Renfrewshire has included digital visits in
the data submission; given the uptake in digital visits during the pandemic, which has
been sustained, this has resulted in many more visits being included and resulted in
lower costs per visit.  It is not clear whether all councils have revised their submission to
take account of the change in measurement, which might explain the higher cost in
some areas. 
5.24 It should also be noted that cost measures only present part of a story and alone,
they should not be perceived to equate to quality.

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6. Monitoring and reporting of LGBF 
6.1 The performance of the LGBF indicators will continue to be monitored by the
Corporate Management Team, through service improvement planning processes and
through further benchmarking activities to develop and share best practice. A report
on the LGBF will continue to be submitted to the Audit, Risk and Scrutiny Board
annually to review performance and monitor progress.   
6.2 Renfrewshire Council publishes its statutory Public Performance Reporting document
on the Council’s website in March each year. Relevant performance information
gathered through the LGBF is included as part of the report.   This year’s data is
available online here. 
Implications of this report 
1.  Financial – n/a 
2.  HR and Organisational Development – n/a 
3. Community/Council Planning – n/a 
4.  Legal – n/a 
5.  Property/Assets – n/a 
6.  Information Technology – n/a 
7.  Equality & Human Rights – The recommendations contained within this report
have been assessed in relation to their impact on equalities and human rights. No
negative impacts on equality groups or potential for infringement of individuals’
human rights have been identified arising from the recommendations contained in
the report because it is for noting only. 
8. Health and Safety – n/a 
9. Procurement – n/a 
10. Risk – n/a 
11. Privacy Impact – n/a 
12. 
13.
Cosla Policy Position – the LGBF framework represents a joint commitment by
SOLACE (Scotland) and COSLA to develop better measurement and comparable
data to target resources and drive improvements. 
Climate Risk – n/a 
List of Background Papers:

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None 
Author: Lisa Fingland, Service Planning and Policy Development Manager,
lisa.fingland@renfrewshire.gov.uk

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Appendix 1:  Renfrewshire’s 2021/22 data for all LGBF indicators
Family Groups allow comparisons and encourage discussions between similar councils. Renfrewshire is currently in the following family groups: 
• Family Group 3 for population type, which includes Children Services, Adult Social Care and Housing Services – Clackmannanshire,
Dumfries & Galloway, Falkirk, Fife, Renfrewshire, South Ayrshire, South Lanarkshire, and West Lothian. 
• Family Group 3 for area, which includes Corporate Services, Culture and Leisure, Environmental Services, Corporate Assets, Economic
Development, Financial Sustainability, Tackling Climate Change – Angus, Clackmannanshire, East Renfrewshire, Inverclyde, Midlothian,
Renfrewshire, South Lanarkshire and West Lothian. 
Children’s Services
There are 32 indicators in this category.  In 2021/22 there are 11 ranked in the top quarter.  Data is not yet available for 12 indicators. 
Indicator Ranked Position Family Group
Ranked
Data Scottish
Average Family Group Range 2020/21 2021/22 2020/21 2021/22
CHN1 Cost Per Primary School Pupil 12 8 2 £5,960 £6,059 £6,325 £6,003 (Falkirk) to £6,631
(Clackmannanshire)
CHN2 Cost per Secondary School Pupil 2 1 1 £7,010 £7,040 £7,898 £7,040 (Renfrewshire) to
£8,408 (Clackmannanshire)
CHN3 Cost per Pre-School Education
Registration 8 9 4 £8,230 £9,578 £10,283
£7,979 (Dumfries and
Galloway) to £11,967
(Falkirk)
CHN4 % of Pupils Gaining 5+ Awards at Level 5 8 6 2 72% 74% 69% 78 (West Lothian) to 62
(Clackmannanshire)
CHN5 % of Pupils Gaining 5+ Awards at Level 6 7 5 2 45% 44% 40% 54 (West Lothian) to 32
(Clackmannanshire)
CHN6 % of Pupils from Deprived Areas Gaining
5+ Awards at Level 5 (SIMD) 12 6 2 50% 57% 52% 62 (West Lothian) to 44 (Fife)
CHN7 % of Pupils from Deprived Areas Gaining
5+ Awards at Level 6 (SIMD) 13 5 2 21% 27% 23% 37 (West Lothian) to 16
(Clackmannanshire and Fife)

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CHN8a The Gross Cost of "Children Looked
After" in Residential Based Services per Child
per Week
23 n/a n/a £4,916 n/a n/a New data not available
CHN8b The Gross Cost of "Children Looked
After" in a Community Setting per Child per
Week
20 n/a n/a £388.51 n/a n/a New data not available
CHN9 % of children being looked after in the
community 8 n/a n/a 92.5% n/a n/a New data not available
CHN10 % of Adults Satisfied with Local Schools1 21 17 2 71.37% 76.37% 74.5% 82.10 (South Ayrshire) to
68.13 (Fife)
CHN11 Proportion of Pupils Entering Positive
Destinations 7 8 2 96.52% 96.65% 95.73% 98.56 (South Ayrshire) to
94.25 (Falkirk)
CHN12a Overall Average Total Tariff 7 9 3 1058 1037 981 1074 (Falkirk) to 891
(Clackmannanshire)
CHN12b Average Total Tariff SIMD quintile 1 9 7 2 700 743 702 754 (West Lothian) to 609
(Clackmannanshire)
CHN12c Average total tariff SIMD quintile 2 10 12 4 898 870 827 942 (South Ayrshire) to 735
(Dumfries and Galloway)
CHN12d Average total tariff SIMD quintile 3 6 6 1 1070 1055 965 1055 (Renfrewshire) to 891
(Fife)
CHN12e Average total tariff SIMD quintile 4 4 7 3 1311 1206 1113 1336 (Falkirk) to 1020
(Clackmannanshire)
CHN12f Average total tariff SIMD quintile 5 6 4 2 1390 1391 1316 1418 (Falkirk) to 1154
(Dumfries and Galloway)
CHN13a % of P1, P4 and P7 pupils combined
achieving expected CFE Level in Literacy 9 11 3 70% 72% 71% 79% (West Lothian) to 62%
(Dumfries and Galloway)
CHN13b % of P1, P4 and P7 pupils combined
achieving expected CFE Level in Numeracy 5 7 2 80% 81% 78% 84% (West Lothian) to 72%
(Clackmannanshire)
CHN14a Literacy Attainment Gap (P1,4,7
Combined) - percentage point gap between the
least deprived and most deprived pupils
21 12 4 29 21 21 10 (Dumfries and Galloway)
to 27 (Falkirk)
CHN14b Numeracy Attainment Gap (P1,4,7
Combined) - percentage point gap between the
least deprived and most deprived pupils
17 17 6 23 19 18 13 (Dumfries and Galloway)
to 22 (Falkirk)
CHN17 % of children meeting developmental
milestones 27 n/a n/a 80.51% n/a n/a New data not available 
1 Satisfaction data is based on a three-year average and the 2021/22 data relates to the period 2018-2021.

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CHN18 % of funded early years provision which
is graded good/better  7 15 4 95.45% 90.28% 89.4%
97.92 (South Ayrshire) to
86.25 (Dumfries and
Galloway)
CHN19a School attendance rate 20 n/a n/a 91.9% n/a n/a Time lag in publication; new
data not available
CHN19b School attendance rate (Looked After
Children) 24 n/a n/a 86.51% n/a n/a Time lag in publication; new
data not available
CHN20a School exclusion rate (per 1,000 pupils) 29 n/a n/a 20.88 n/a n/a Time lag in publication; new
data not available
CHN20b School exclusion rate (per 1,000
'looked after pupils') 25 n/a n/a 165.71 n/a n/a Time lag in publication; new
data not available
CHN21 Participation rate for 16-19 year olds 14 16 4 93.00 93.25 92.35 93.67 (South Ayrshire) to
90.72 (Clackmannanshire)
CHN22 % of child protection re-registrations
within 18 months 28 n/a n/a 11.71% n/a n/a Time lag in publication; new
data not available
CHN23 % LAC with more than 1 placement in
the last year (Aug-July) 10 n/a n/a 15.84% n/a n/a Time lag in publication; new
data not available
CHN24 % of children living in poverty (After
Housing Costs) 14 n/a n/a 19.5% n/a n/a Time lag in publication; new
data not available 
Corporate Services
There are twelve indicators in the Corporate category, including four which are new for 2021/22; these relate to crisis grants, community care
grants, Social Welfare Fund and Discretionary Housing Payments. There are two indicators ranked in the top quarter and two in the bottom
quarter. 
Indicator Ranked Position Family Group
Ranking
Data Scottish
Average
Family Group Range
2020/21 2021/22 2020/21 2021/22
CORP 1 Support services as a % of total gross
expenditure 29 29 7 5.6 5.68 4.07 2.88 (West Lothian) to 5.73
(Clackmannanshire)
CORP 3b % of the highest paid 5% employees
who are women 16 17 6 57.11 58.15 58.96 62.96 (Angus) to 55.02
(Midlothian)
CORP 3c The gender pay gap (%) 17 13 4 3.67 2.29 3.54 -1.85 (Angus) to 6.60
(Inverclyde)
CORP 4 The cost per dwelling of collecting
council tax 25 21 5 £9.30 £8.03 £6.59 £2.01 (West Lothian) to £17.87
(East Renfrewshire)

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CORP 6a Sickness absence days per teacher  30 19 6 5.7 5.9 5.83 4.14 (East Renfrewshire) to
8.74 (Clackmannanshire)
CORP 6b Sickness absence days per employee
(non-teacher) 31 22 6 11.89 13.19 12.19 8.80 (Inverclyde) to 14.93
(Clackmannanshire)
CORP 7 % of income due from council tax
received by the end of the year 20 21 7 95.03 95.48 95.73 97.19 (Angus) to 94.18
(Midlothian)
CORP 8 % of invoices sampled that were paid
within 30 days 1 5 1 97.25 95.5 92.2 95.5 (Renfrewshire) to 86.64
(East Renfrewshire)
CORP 9 % of Crisis Grant decisions within 1 day  28 27 6 92.5 88.5 93.25 99.75 (Inverclyde) to 64.5
(West Lothian)
CORP 10 % of CCG Grant decisions within 15
days 18 18 5 93.75 91.75 85.75 99.75 (Midlothian) to 77.5
(West Lothian)
CORP 11 The proportion of SWF Budget Spent  17 17 5 79.73 100.81 115.15 197.72 (West Lothian) to 70.12
(Angus)
CORP 12 Proportion of DHP Funding spent  8 7 3 105.02 101.73 95.99 102.34 (West Lothian) to 76.79
(Angus) 
Adult Social Care
There are eleven indicators in this category.  There are six ranked in the top quarter and one in the bottom quarter. 
Indicator
Ranked Position Family Group
Ranking
Data Scottish
Average
Family Group Range
2020/21 2021/22 2020/21 2021/22
SW1 Home care costs per hour for people
aged 65 or over 12 12 3 £26.38 £25.67 £28.59 £16.16 (Clackmannanshire)
to £34.98 (Falkirk)
SW2 Self Directed Support (Direct Payments
+ Managed Personalised Budgets) spend on
adults 18+ as a % of total social work spend
on adults 18+
19 18 3  
4.47%   4.77%   8.2%
7.9% (West Lothian) to 2.5%
(Clackmannanshire)

Page 15

SW3a % of people aged 65 and over with
long-term care needs who receiving
personal care at home
30 20 2 53.51% 60.88% 61.89% 72.3 (Clackmannanshire) to
58.9 (South Ayrshire)
SW4b % of adults supported at home who
agree that their services and support had an
impact in improving or maintaining their
quality of life
13 23 5  
81.83%   75.81%
78.12 85.7 (Clackmannanshire) to
70.4 (Falkirk)
SW4c Percentage of adults supported at
home who agree that they are supported to
live as independently as possible
19 23 5 80.26% 75.22% 78.82% 82.2 (South Lanarkshire) to
70.4 (West Lothian)
SW4d Percentage of adults supported at
home who agree that they had a say in how
their help, care or support was provided
25 13 4 73.13% 73.24% 70.59% 80.6 (West Lothian) to 63.9
(Falkirk)
SW4e Percentage of carers who feel
supported to continue in their caring role 23 29 6 32.9% 25.9% 29.69% 33.8 (South Ayrshire) to 23.8
(Clackmannanshire)
SW5 Residential costs per week per resident
for people aged 65 or over 5 6 3 £464 £470 £649.00 £260 (Dumfries and
Galloway) to £943 (Fife)
SW6 Rate of readmission to hospital within
28 days per 1,000 discharges 7 6 1 100.1 86.7 109.6 86.7 (Renfrewshire) to 146.2
(Falkirk)
SW7 Proportion of care services graded
'good' (4) or better in Care Inspectorate
inspections
15 8 2 85.5 81.46 75.8 91.7 (Clackmannanshire) to
73.3 (Fife)
SW8 Number of days people spend in
hospital when they are ready to be
discharged, per 1,000 population (75+)
16 5 1 368.24 295.92 747.92 295.92 (Renfrewshire) to
1365.13 (South Ayrshire)

Page 16

Culture and Leisure 
There are eight indicators in the Culture and Leisure category; data is currently not available for one of them. There is one ranked in the top
quarter and one ranked in the bottom quarter. 
Indicator Ranked Position Family Group
Ranking
Data Scottish
Average
Family Group Range
2020/21 2021/22 2020/21 2021/22
C&L1 Cost per attendance at sports facilities 18 16 4 £35.25 £5.72 £6.43 £2.08 (West Lothian) to
£19.40 (Midlothian)
C&L2 Cost per library visit 18 3 1 £5.35 £1.55 £2.90 £1.55 (Renfrewshire) to
£11.89 (East Renfrewshire)
C&L3 Cost per visit to Museums & Galleries n/a n/a n/a n/a n/a £4.75 £0.21 (West Lothian) to
£47.29 (Angus)
C&L4 Cost of parks & open spaces per 1,000
population 27 29 8 £28,982 £32,162 £20,315 £5,8572 (Midlothian) to
£32,162 (Renfrewshire)
C&L5a % of adults satisfied with libraries2 18 24 5 73.73 69.07 74.37 77.63 (East Renfrewshire) to
64.07 (Midlothian)
C&L5b % of adults satisfied with parks and
open spaces 18 13 3 83.77 87.77 85.5 93.87 (East Renfrewshire) to
79.43 (South Lanarkshire)
C&L5c % of adults satisfied with museums
and galleries  10 18 2 69.33 63.67 71.3 64.7 (South Lanarkshire)
48.07 (Clackmannanshire)
C&L5d % of adults satisfied with leisure
facilities 7 13 3 75.8 74.47 71.77 78.67 (Inverclyde) to 57.67
(Clackmannanshire) 
Environment
There are 15 indicators in the Environment category. There are four ranked in the top quarter and seven in the bottom quarter.  
Indicator Ranked Position Family Group
Ranking
Data Scottish
Average
Family Group Range
2020/21 2021/22 2020/21 2021/22 
2 Satisfaction data is based on a three-year average and the 2021/22 data for C&L5a, C&L5b, C&L5c and C&L5d relates to the period 2018-2021.

Page 17

ENV1a Net cost of waste collection per
premise 15 26 8 £68.42 £83.01 £70.08 £50.50 (Clackmannanshire)
to £83.01 (Renfrewshire)
ENV2a Net cost of waste disposal per
premise 12 17 5 £103.23 £101.81 £100.23 £53.53 (Midlothian) to
£122.97 (West Lothian)
ENV3a Net cost of street cleaning per 1,000
population 2 2 1 £6,642 £7,191   £14,848 
£7,191 (Renfrewshire) to
£21,078(Inverclyde)
ENV3c Street Cleanliness Score 13 18 6 93.59 89.6 89.7 97.00 (Angus) to 85.10
(Inverclyde)
ENV4a Cost of Roads per kilometre 25 28 6 £16,278 £20,856 £11,117 £8,815 (Midlothian) to
£28,578 (East Renfrewshire)
ENV4b % of A Class roads that should be
considered for maintenance treatment3 4 5 2 19.4 17.29 27.6 16.70 (Inverclyde) to 26.91
(Clackmannanshire)
ENV4c % of B Class roads that should be
considered for maintenance treatment 7 7 2 23.7 21.24 33.61 19.00 (Clackmannanshire) to
37.46 (Angus)
ENV4d % of C Class roads that should be
considered for maintenance treatment 19 18 4 33.5 30.55 33.24 27.02 (Clackmannanshire) to
38.97 (West Lothian)
ENV4e % of U Class roads that should be
considered for maintenance treatment 11 9 3 34.3 30.99 36.65 29.57 (West Lothian to
42.33 (East Renfrewshire)
ENV5 Cost of Trading Standards and
environmental health per 1,000 population 18 28 8 £19,869 £32,462 £20,947 £12,272 (Clackmannanshire)
to £32,462 (Renfrewshire)
ENV5a Cost of Trading Standards per 1000 30 30 8 £13,032 £12,536 £6,088 £1,314 (Clackmannanshire)
to £12,536 (Renfrewshire)
ENV5b Cost of environmental health per
1,000 population 1 26 7 £6,837 £20,257 £15,019 £8,432 (East Renfrewshire)
to £23,293 (Inverclyde)
ENV6 % of total household waste arising
that is recycled  11 8 3 49.11 51.7 42.7 58.10 (East Renfrewshire)
40.40 (South Lanarkshire)
ENV7a % of adults satisfied with refuse
collection 4 24 28 7 70.63 66.3 75.3 88.40 (Inverclyde) to 64.33
(Clackmannanshire)
ENV7b % of adults satisfied with street
cleaning 31 32 8 52.77 47.77 59.97 69.63 (Angus) to 47.77
(Renfrewshire) 
3 The maintenance indicators data is based on a two-year average and the 2021/22 data for ENV4b, ENV4c, ENV4d and ENV4e relates to the period 2020-2022.
4 Satisfaction data is based on a three-year average and the 2021/22 data relates to the period 2018-2021.

Page 18

Housing
There are five indicators in the Housing category. 
Indicator Ranked Position Family Group
Ranking
Data Scottish
Average
Family Group Range
2020/21 2021/22 2020/21 2021/22
HSN1b Gross rent arrears (all tenants) as at
31 March each year as a percentage of rent
due for the reporting year
7 9 3 6.42 7.99 8.67 3.92 (South Ayrshire) to
11.32 (Falkirk)
HSN2 % of rent due in the year that was lost
due to voids 18 20 6 1.58 2.03 1.63 0.6 (South Lanarkshire) 2.26
(Falkirk)
HSN3 % of council dwellings meeting
Scottish Housing Standards 13 20 7 91.65 57.11 69.7 89.84 (West Lothian) to
57.11 (Renfrewshire)
HSN4b Average number of days taken to
complete non-emergency repairs 17 24 6 10.71 14.57 9.19 4.90 (Clackmannanshire) to
16.99 (Falkirk)
HSN5a % of council dwellings that are
energy efficient 14 20 6 86.63 78.37  87.78
98.64 (South Lanarkshire) to
62.30 (Clackmannanshire)  
Corporate Asset 
There are 2 indicators in the Corporate Asset category.   
Indicator Ranked Position Family Group
Ranking
Data Scottish
Average
Family Group Range
2020/21 2021/22 2020/21 2021/22
CORP-ASSET1 Proportion of operational
buildings that are suitable for their current
use
8 9 5 92.11 91.39 85.26 96.65 (West Lothian) to
67.86 (Midlothian)
CORP-ASSET2 Proportion of internal floor
area of operational buildings in satisfactory
condition
9 11 4 95.12 94.49 90.12 97.5 (Clackmannanshire) to
85.82 (Midlothian)

Page 19

Economic Development 
There are thirteen indicators in the Economic Development category.  There are four ranked in the top quarter and one in the bottom quarter. 
Indicator Ranked Position Family Group
Ranking
Data Scottish
Average
Family Group Range
2020/21 2021/22 2020/21 2021/22
ECON1 % of unemployed people assisted
into work from council operated / funded
employability programmes
2 5 1 17.85 40.24 19.57 40.24 (Renfrewshire) to 5.35
(Angus)
ECON2 Cost of Planning & Building
Standards per planning application 17 11 3  £5,417  £4,106  £4,337
£3,359 (Clackmannanshire)
to £6535 (Inverclyde)
ECON3 Average time per business and
industry planning application (weeks) 15 7 4 9.88  8.93  11.71
6.75 (Midlothian) to 20.59
(South Lanarkshire)
ECON4 % of procurement spend spent on
local enterprises 25 25 5 19.3 18.87 29.88 42.89 (Angus) to 13.72 (East
Renfrewshire)
ECON5 No of business gateway start-ups per
10,000 population 30 20 7 4.91 14.89 14.41 29.6 (Inverclyde) to 13.10
(Midlothian)
ECON6 Investment in Economic
Development & Tourism per 1,000
Population
9 9 1  £112.422  £140,676  £119,388
£140,676 (Renfrewshire)
£29,775 (East Renfrewshire)
ECON7 Proportion of people earning less
than the real living wage 19 19 4 21.6 19.8 14.4 12.5 (South Lanarkshire) to
22.3 (Angus)
ECON8 Proportion of properties receiving
superfast broadband 10 8 2 96.5 98 94.1
98.2 (Clackmannanshire and
West Lothian) to 87.7
(Angus)
ECON9 Town Vacancy Rates 17 28 7 11.75 17.7 11.4 4.47 (East Renfrewshire) to
18.57 (Clackmannanshire)
ECON10 Immediately available employment
land as a % of total land allocated for
employment purposes in the local
development plan
1 3 2 98.05 98.05 27.19 100.00 (East Renfrewshire)
to 12.73 (South Lanarkshire)
ECON11 Gross Value Added (GVA) per
capita 11 13 2 £24,880 £22,002 £24,721 £25,514 (West Lothian) to
£10,421 (East Renfrewshire)
ECON12a Claimant Count as % of Working
Age Population 22 20 5 6.3 3.6 3.7 2.00 (East Renfrewshire) to
4.40 (Inverclyde)

Page 20

ECON12b Claimant Count as % of 16-24
Population 20 16 3 7.77 3.48 3.68 1.70 (East Renfrewshire) to
5.08 (Inverclyde) 
Financial Sustainability 
There are five indicators in the Financial Sustainability category. Three are ranked in the top quarter and one is in the bottom quarter.
Indicator Ranked Position Family Group
Ranking
Data Scottish
Average
Family Group Range
2020/21 2021/22 2020/21 2021/22
FINSUS1 Total useable reserves as a % of
council annual budgeted revenue 4 3 1 43.29 46.23 24.44 46.23 (Renfrewshire) to
14.74 (South Lanarkshire)
FINSUS2 Uncommitted General Fund
Balance as a % of council annual budgeted
net revenue
19 20 4 2.51 2.4 3.48 4.40 (East Renfrewshire) to
0.44 (West Lothian)
FINSUS3 Ratio of Financing Costs to Net
Revenue Stream – General Fund 9 4 2 4.7 3.11 5.89 1.08 (Midlothian) to 10.16
(Inverclyde)
FINSUS4 Ratio of Financing Costs to Net
Revenue Stream – Housing Revenue
Account
26 25 7 51.4 40.64 22.12 7.32 (Clackmannanshire) to
40.64 (Renfrewshire)
FINSUS5 Actual outturn as a percentage of
budgeted expenditure 15 8 2 98.85 100.02 98.25 100.19 (West Lothian) to
93.04 (Clackmannanshire) 
Tackling Climate Change 
There are two indicators in the Tackling Climate Change category, but data is not yet available for 2021/22. 
Indicator Ranked Position Family Group
Ranking
Data Scottish
Average
Family Group Range
2020/21 2021/22 2020/21 2021/22
CLIM1 CO2 emissions area wide per capita 14 n/a n/a 4.07 n/a n/a New data not available
CLIM2 CO2 emissions are wide: emissions
within scope of LA per capita 8 n/a n/a 3.61 n/a n/a New data not available