Local Government Benchmarking Framework 2023 24 lm
Renfrewshire Council · 19 May 2025
Back to Audit, Risk and Scrutiny Board — 19 May 2025 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
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To: Audit, Risk and Scrutiny Board On: 19 May 2025 Report by: Chief Executive Heading: Local Government Benchmarking Framework 2023/24 1. Summary 1.1 The Local Government Benchmarking Framework (LGBF) is a high-level benchmarking tool which allows local authorities to compare their performance across a wide range of key service areas such as education, housing, and adult social care. Renfrewshire Council has participated in the development of the LGBF since its inception in 2010 and the framework has expanded to comprise 108 indicators. The purpose of the Framework is to support evidence-based comparisons and encourage shared learning and improvement across local authorities. A report on performance against the indicators is provided to the Audit, Risk and Scrutiny Board each year following publication of the LGBF Annual Report by the Improvement Service. This year’s national report was published in March 2025. 1.2 The Improvement Service releases LGBF data on a monthly basis, as it becomes available. This report therefore includes all 2023/24 data released up to and including March 2025, 88 indicators in total. The tables in Appendix 1 provide data for 2021/22, 2022/23 and, where available, 2023/24. These tables also include a comparison with the national average and with the relevant family group of local authorities (i.e. those with similar characteristics). 1.3 The Improvement Service provides an online dashboard which allows users to view and interact with the data. It allows comparison between a council and the national average, and with the family group. Previously, the IS ranked each council and published these rankings, but have moved away from this practice. Whilst rankings can be helpful in understanding how similar councils perform, they do not take context into account (for example, local policy priorities, or council structures). They also infer particular
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judgements, such as cheapest equalling best. Our local policy decisions can therefore impact on how our performance appears relative to others. 1.4 In order that elected members can have some insight into improvement relative to other councils, officers have calculated rankings and included in the data in Appendix 1. It should be noted that information is not published in this format through the LGBF portal. It should also be noted that it is possible for performance to improve in real terms but for this not to be reflected in rankings because other councils have also improved. 1.5 Of the 88 indicators with data for 2023/24, Renfrewshire has performed as follows in terms of the LGBF: o 46 indicators have improved or sustained performance; o 42 indicators have falling performance; o 43 indicators maintained or improved their ranking; o 45 indicators have fallen in the rankings; o 23 indicators are ranked in the top 8 best performing councils for that measure and 50% of indicators are in the top half of councils; o 23 indicators are ranked in the 8 lowest performing councils for that measure; 1.6 Renfrewshire Council actively contributes to national discussions and learning on the Local Government Benchmarking Framework and uses it to identify opportunities to explore areas of challenge and of best practice. 1.7 The Council also publishes its statutory Public Performance Reporting document – How are we doing? - on the Council’s website. Performance information gathered through the LGBF is included as part of the report which allows our residents to understand how the Council is performing, relative to other Councils. Services also publish performance information regularly through operational reports and updates on Service Improvement Plans and the Council Plan. 2. Recommendations 2.1 It is recommended that the Audit, Risk and Scrutiny Board • notes the contents of the report; • notes that an update on the LGBF will be provided to this Board in November 2025. 3. Background 3.1 All Scottish local authorities participate in the Local Government Benchmarking Framework (LGBF), which allows councils to compare their performance across a suite of indicators, including costs and performance of key council services, and levels of public satisfaction. Whilst there are always different views on the nature and calculation of specific indicators, the framework provides a tool for the Council to consider its performance in relation to delivering Best Value, as well as a platform for learning and sharing good practice. It is used in conjunction with other benchmarking tools, data and
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information that Council services use to assess performance, such as service key performance indicators, service improvement outturn reports, national and local surveys, inspections, and audits. 3.2 There are currently 108 indicators in the Framework, which cover the majority of council services across ten categories: • Children’s services; • Corporate services; • Adult social care; • Culture and leisure services; • Environmental services; • Housing services; • Corporate asset management; • Economic development; • Financial sustainability; • Tackling climate change. 3.3 In 2023, the Improvement Service moved to monthly data releases, and this report covers all data released up to and including the March 2025 dataset, which included 2023/24 data for 88 indicators. 3.4 The LGBF provides a useful means of comparing relative performance across all Scottish councils but like all performance information, it should be used with caution, with due consideration given to local priorities and investment decisions, and differences in council structures. It does not represent the full range of council service delivery. 3.5 The Accounts Commission have published a new Statutory Performance Indicator (SPI) Direction which covers three reporting years starting from 2025/26. The updated direction has an increased focus on the use of LGBF indicators and more frequent reporting. Renfrewshire Council will therefore move to six monthly updates to elected members on the LGBF indicators, taking effect from this current financial year. 4. National Context 4.1 Each year, the Improvement Service publishes a national report on the LGBF indicators, providing general commentary on performance and identifying key themes. The 2023/24 report was published in March 2025 and notes the “extraordinary effort and achievements delivered across local government against unprecedented financial, workforce and demand pressures”. 4.2 The Improvement Service identify that performance improvement is slowing for all local authorities, though there is local variation in the depth and severity, and in the service areas most impacted. They believe that local authorities are facing difficult decisions, and that managing funding and workforce pressures have affected the capacity of local authorities to deliver sustained good performance alongside efficiency improvements.
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4.3 The national report highlights funding pressures arising from real term decreases in funding, and note the view that local authorities are being directed to deliver more to meet national policy goals, and have less discretion to deliver on local priorities. The funding challenge is framed in the context of budget increases in other sectors; the Improvement Service have calculated that Scottish Government budgets have grown by 45% since 2013/14 whilst local government budgets have remained static. The report also notes that the budget for health since 2013/14 has grown by 20% but declined by 0.9% for local government over the same period. Demand for services continues to grow, with factors such as an ageing population, increased cost of living, and an increase in additional support needs within schools contributing to this. 4.4 The report states that workforce pressures are also contributing to a slowing of performance. They find that increased demand, challenges with recruitment and retention, and a skills gap in some areas are all impacting on organisational capacity and resilience. Their data shows that staff absences are an issue for many councils, and this is driven in part by increases in absence due to stress, fatigue or mental health challenges. The report also points to significant turnover in senior leadership as a challenge. The Improvement Service believe the funding pressures will continue and that councils may find it difficult to sustain and reform essential services whilst managing workforce shortages. 4.5 The chapter on adult social care reports on the challenges arising from growing demand and widespread staffing shortages in the sector. It notes that modelling suggests that gross spending on adult social care would have had to risen by 144% since 2010/11 to keep pace with growing demands; the actual increase in spend has been 28.7%. The report states: “it is important to recognise that service expectations have been raised amongst our communities, at a time when our ability to deliver is under greater pressure than ever, and demand is accelerating faster than ever”. 4.6 On education, the report notes the signs of recovery from the pandemic, with higher levels of senior phase attainment compared with pre-2020, a narrower poverty attainment gap in literacy, and a narrowing of the poverty gap in terms of positive destinations. However, the poverty attainment gap for numeracy is smaller but has not recovered to pre-pandemic levels yet, and pupil attendance continues to be at a lower level than pre-pandemic. 4.7 The report identifies that the higher cost of living continues to impact on local government performance, with the Improvement Service highlighting that rent arrears are at an almost all-time high, falling collection rates for Council Tax, and considerable growth in spend on Discretionary Housing Payments. 4.8 In concluding, the national report finds that the slowing rate of improvement is to be expected, adding that 68% of indicators still show improvement on the base year when the LGBF was first reported. They find that the trend of declining satisfaction with council services are at least partly arising from public expectations not reducing despite increased demand and reduced resources for local government. The Improvement Service believes it
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is “vital” for local government to work closely with communities to communicate these pressures and work with them to shape local priorities. 5. Overview of Renfrewshire’s Performance 5.1 This section provides an overview of Renfrewshire’s LGBF performance in relation service categories. Appendix 1 provides the Council’s data, ranked position, the Scottish average, and the family group range for all the indicators; for ease of use, indicators in the top quarter of performance are highlighted in pale green and those in the bottom quarter in pale red. Appendix 2 includes a list of those indicators in the top quarter and bottom quarter in terms of ranked performance of the 32 local authorities. 5.2 Data is available for 2023/24 for 88 indicators to date; of these, 46 have sustained or improved actual performance compared with last year and 42 show declining performance. These totals include the cost measures where increased cost is presented as declining performance, and more information on those cost measures is provided in paragraph 5.6 below. 5.3 Renfrewshire Council ranks in the top 8 councils for 23 indicators, and in the bottom 8 for 23 indicators. Analysis indicates a strong improvement profile; Renfrewshire is in the top two quartiles for performance, cost and financial indicators in terms of relative performance over time. Around two-thirds of indicators have improved since the base year. Areas where we have strong relative performance include pupil attainment at levels 5 and 6, quality of roads, hospital readmissions, the minimising of delayed discharge from hospital, time taken for non-emergency housing repairs, and financial sustainability measures. Areas where we rank in the bottom quarter include the poverty-related literacy attainment gap, Council Tax collection rates, adults supported at home feeling they are supported to live as independently as possible, satisfaction rates for cultural and leisure services, procurement spend with local businesses, and the average time taken to process business and industry planning applications. 5.4 The LGBF has now been in place since 2010, and Figure 1 below shows that Renfrewshire has seen improvement in almost three-quarters of performance indicators since the collection started. Figure 2 shows the percentage of indicators which have improved on the previous year. This slowing or levelling off of performance improvement is a feature across local authorities in Scotland and is reflective of the challenges outlined by the Improvement Service in the national report.
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Figure 1: Performance indicators Change on base year (Renfrewshire) Figure 2: Performance indicators change on most recent year (Renfrewshire) 5.5 More detail on specific indicators is covered below under each LGBF category. Understanding Cost Indicators and Performance 5.6 The approach taken by the Improvement Service in relation to LGBF rankings on cost measures (of which there are 18) is to consider ‘cheapest’ as ‘best performing’. As such, any consideration of relative and absolute performance must take account of local policy decisions which target investment in priority areas, such as the investment in roads in Renfrewshire. Similarly, differences in the structure of every council can also account for variation; an example of this would be indicator CORP1 which shows support services as a percentage of expenditure. In Renfrewshire, the model of centralised support means that more staffing costs are captured in that figure than in councils where each operational service has its own support staff. It should be noted that cost measures only present part of an assessment of performance and alone, they should not be perceived to equate to quality. 5.7 The two figures below show the rate of improvement for Renfrewshire for cost indicators, where green represents lower costs and red increasing costs. Figure 3: Cost indicators – change on base year Figure 4: Cost indicators – change on most recent year 5.8 Investment in roads has been a priority for the Council for several years and this is demonstrated by the cost per kilometre of road; although this has dropped in 2023/24 it remains much higher than the national average and represents a clear policy decision to
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spend on roads. The impact of this investment on the quality of roads is discussed later in this report. 5.9 Similarly, the cost of parks and open spaces per 1,000 population was calculated as £39,487 in 2023/24 compared with a Scottish average of £23,338. Renfrewshire Council has taken consistent decisions to invest in play park infrastructure and has worked proactively to renew existing play parks, create new play parks and undertake initiatives such as refurbishing local sports facilities such as the tennis courts in Johnstone. 5.10 The indicator ENV5 Cost of Trading Standards and Environmental Health per 1000 population also includes the cost of money advice services, which are not provided by all local authorities. In Renfrewshire, Trading Standards and Environmental Health costs also appear higher than other areas because they include other service costs including the Wardens Service and CCTV. Through the Fairer Renfrewshire programme, the Council has provided significant funding to support the provision of internal and external money advice and support in light of local deprivation levels, the pandemic and the ongoing cost of living crisis. Understanding Customer Satisfaction Measures 5.11 The LGBF reports on seven customer satisfaction measures, and uses the Scottish Household Survey (SHS) as its source for these indicators. Because of very low sample sizes once the survey is broken down to local authority level, the measures use an average over the most recent three year period; the 2023/24 figures are therefore an average of results from 2021/22, 2022/23 and 2023/24. In this year’s national report, the Improvement Service highlight one of the challenges of the satisfaction measures, namely that they are based on a general sample of the population rather than only those who use the services they are asked to comment on. The report notes that satisfaction ratings from those who actually use services are typically much higher than the general measures. As the respondents are different each time, it is not possible to state whether a person’s perception improves or worsens over time. 5.12 As well as the small sample size per local authority, and the use of value judgements rather than measurable quality, there are two further caveats to be considered when using SHS data. The first is that the LGBF uses the figures for those who actively express satisfaction, rather than those actively expressing dissatisfaction – this is relevant because many people state that they have no view. The second is that SHS statistics are provided with a note of the sampling error, which tells users how much margin of error there is with the figure depending on the estimate and the sample size. For small sample sizes, that margin of error can make a considerable difference.
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5.13 Figures 5 and 6 below show how levels of customer satisfaction, as measured by the SHS, have shifted. Figure 5: Satisfaction indicators – change on base year Figure 6: Satisfaction indicators – change on most recent year 5.14 In 2025, the Council will be carrying out its own resident survey to gather a greater volume of local data about many aspects of council service delivery and performance, to be followed up with focus group research. Our own research will build upon the basis that the SHS provides but allow us to get a broader and deeper understanding of our customer needs and local issues, with the focus groups giving opportunities for a deep dive into specifics which is difficult to achieve from a survey alone. Children’s Services 5.15 Recent trends in overall attainment are difficult to determine, given the need for an Alternative Certification Model during and immediately after the pandemic, which means that attainment was measured differently in those years. The standard approach to assessment resumed in 2022/23 and so attainment for 2023/24 can be compared to the previous year and to the pre-pandemic levels. The overall tariff score for the senior phase in Renfrewshire fell in 2023/24 but remained above the Scottish average. When considered by SIMD quintile, tariff scores rose for the those living in the most deprived (SIMD1) and least deprived (SIMD5) areas. In primary education, there have been increases in the percentage of pupils (measured at P1, P4 and P7) achieving expected levels in literacy and in numeracy, and for both, Renfrewshire outperforms the national average. 5.16 There has been a fall in the poverty-related attainment gap for literacy at primary school level – from a gap of 26.4 percentage points to 23.3 in 2023/24. This is higher than the national gap of 20.2 percentage points and the widest gap within our family group. In numeracy, the gap remained the same between 2022/23 and 2023/24 at 17.9 percentage points, closer to the national average of 17.4. 5.17 As is noted in the national report from the Improvement Service, attendance levels in school are yet to recover to pre-pandemic levels. In Renfrewshire, attendance increased slightly from 90.2% to 90.3% in 2023/24 and this is in line with the national average. Attendance has been improving in the primary sector but not in the secondary sector.
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Adult Social Care 5.18 The percentage of people aged 65 and over who have long term care needs and receive personal care at home has remained stable, despite growing demands. In 2023/24, 63.2% were supported at home in this way. 5.19 Renfrewshire remains high-performing in relation to minimising delayed discharges from hospital, with the lowest rate in the country. Between 2022/23 and 2023/24, the number of days per 1,000 population aged 75 and over fell from 295.92 to 138.74 resulting in our ranked position moving from third to first; the Scottish average is 846.3 days. Renfrewshire is also performing well in reducing the rate of hospital readmissions and ranks eighth overall and first in our family group of similar local authorities. Strong joint working remains a key factor in performance. 5.20 The proportion of care services graded Good (4) or better by the Care Inspectorate has fallen from 78% to 75.4%, moving Renfrewshire into the bottom 8 in terms of performance. It must be noted that this refers to all registered care services in Renfrewshire and not just those provided directly by the Council or HSPC, or those commissioned by the Council or HSPC. No HSPC-provided services have gradings below Good; four are graded Very Good and three are graded Excellent. Corporate Services and Corporate Assets 5.21 As noted above, the national report by the Improvement Service highlights how the cost of living is impacting on council services. We continue to receive a high volume of applications for support; in 2023/24, Renfrewshire Council dealt with more than 9,000 Crisis Grant applications, and 85.75% of these cases were given a decision within one working day. This compares with a Scottish average of 94%. Performance has improved relative to other councils, with Renfrewshire ranking 17th this year, compared with 28th last year. Our internal target for processing Crisis Grants is 2 days, and this is consistently achieved. The Council also processed over 2,000 Community Care Grant applications with 86.25% of applications receiving a decision within 15 days, and this compares with a Scottish average of 83.25%. LGBF indicators also show the extent to which local authorities are supplementing monies allocated for the Social Welfare Fund (SWF) and for Discretionary Housing Payments (DHP); Renfrewshire’s spend on SWF was 145% of the allocation, and for DHP was 119% of the allocation, the latter being the highest proportion in Scotland. 5.22 There has been a slight fall in the level of Council tax collected as a percentage of the amount due – from 95.3% in 2022/23 to 94% in 2023/24. In the previous year, a cost of
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living award of £150 per household was made on behalf of the Scottish Government in respect of over 62,000 households, and this was credited directly to Council Tax accounts, increasing the collection rate. Ongoing cost of living challenges are impacting on performance and are likely to continue to do so. The national average collection rate is 95.5%. 5.23 As well as support such as that provided by Business Gateway, the Council supports local suppliers is through the prompt payment of invoices. In 2023/24, the Council processed 241,143 invoices, and 97% were paid within 30 days of receipt – the third highest rate of all local authorities. This is a considerable improvement in both performance and ranking compared with the previous year. The reduction in manual processing which will be delivered through the Council’s Purchase to Pay programme should contribute to sustained strong performance in this area. 5.24 The gender pay gap in Renfrewshire has narrowed once more in 2023/24 and is 0.44% compared with 0.5% in 2022/23 and 2.29% in 2021/22. In addition to employee turnover the key reasons for the reduction is the impact of recent changes to the Council’s pay and grading model for local government employees and on-going service redesigns under the Council’s transformational plans. There has been a slight increase in the percentage of the highest paid employees who are women, which is 57.59% in 2023/24. This is lower than the Scottish average and not yet reflective of the workforce as a whole, of whom around 75% are women. 5.25 Staff sickness absence remains challenging for Scottish councils. This is an area where there have been some improvements for Renfrewshire in 2023/24, with teacher absence falling from 7.4 days to 7.23 days. That improvement is considerable relative to other councils, resulting in our ranked position moving from 25th to 13th; Renfrewshire also outperforms the national average of 7.62. Absence levels for non-teaching staff have also improved slightly from 15.2 days to 14.7 days and the Council is no longer in the bottom quarter for performance. The implementation of the new Managing Absence Policy and the suite of policies and other supports targeting staff wellbeing are contributing factors to the improved position. 5.26 The percentage of operational building floor space which is in a satisfactory condition fell from 93.16% in 2022/23 to 88.94% in 2023/24. This information is based on property surveys and there has been an increase in these as a result of the Council’s ongoing strategic property review, including for some buildings which had not been surveyed for a number of years. Culture and Leisure Services 5.27 There are four cost measures and four satisfaction measures for Culture and Leisure services, and none specifically tracking performance. As noted earlier in the report, higher costs can represent investment such as the case of our parks and open spaces. Satisfaction levels as reported through the Scottish Household Survey show a declining
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trend, and it is intended that our own customer research will provide a clearer understanding of these trends. Environmental Services 5.28 The continued investment in Renfrewshire’s roads is evident in sustained good performance in relation to their condition, which is measured in the LGBF according to the percentage of roads requiring maintenance treatment. Renfrewshire’s performance exceeds the national average for all four classes of road, and family group analysis shows that we are the best performing council in our group for Class A and B roads, and the second best in group for Class C and unclassified roads. There was a particular focus on investment in Class A roads during 2023/24. 5.29 The Street Cleanliness score, as measured by 3 random samples across the year, declined in 2023/24 to 88.5% deemed ‘Acceptably Clean’ compared with 93.3% in the previous year. This compares with a Scottish average of 92.1%. This moved our ranked position from 10th to 26th. As well as a planned maintenance programme, a responsive service is offered to deal with any issues. Officers are working proactively with elected members, members of the public and stakeholders to respond to feedback in relation to street cleansing. 5.30 The proportion of waste being recycled has fallen from 54% in 2022/23 to 44% in 2023/24, though it remains above the Scottish average of 43.5%. This is in part due to changes in how biodegradable waste is treated which allows some of it to be classed as recycling after processing. There has been no increase in landfill use as the non-recycled material is sent for energy recovery instead. In 2024, the Council was successful in securing funding from the Recycling Improvement Fund which will enhance our recycling services to residents, focused on the recycling of food waste and on enhancing provision at flatted and difficult to reach properties. Economic Development 5.31 Employability services continue to perform well in terms of supporting people into paid work and shows a steady upward trend in recent years (specific targeted funding in 2021/22 led to a large increase but should not be considered as part of that longer-term trend). The percentage of people supported into work in 2023/24 was 19.6, compared with 18.47% in 2023/24, and a national average of 12.08%. 5.32 There has also been an increase in the number of business start-ups supported by Business Gateway. There were 16.3 businesses per 10,000 population, compared with 11.6 the previous year; this was the twelfth highest rate in Scotland. Renfrewshire typically has a lower proportion of self-employed people than other council areas, which has been attributed to a buoyant job market making the risk of self-employment less appealing. 5.33 There has been a further increase in the proportion of Council procurement spend with local suppliers, rising from 19.3% in 2022/23 to 20.15% in 2023/24. This translates to £56.4 million of Renfrewshire Council direct spend on locally based businesses. A further 59.38%
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of our spend was with businesses in bordering local authorities (Glasgow City, Inverclyde, North Ayrshire, East Renfrewshire and West Dunbartonshire. Changes to our standing orders in 2023, an ongoing programme of supplier events and recent market engagement with potential suppliers are all intended to increase interest from local suppliers in bidding for Council contracts. Increasing direct spend with local businesses is also a key element of the Council’s Community Wealth-Building work. 5.34 Town vacancy rates have decreased slightly from 18% to 17.7%. The figure is impacted by the deliberate strategy to leave units in the Paisley Centre vacant ahead of its redevelopment. If the Paisley Centre were excluded from the calculation, the vacancy rate would be 14.8%. That figure is still higher than the national average of 12.3%. 5.35 The average time to process business and industry planning applications increased for the second year in a row, from 12.94 weeks in 2022/23 to 13.55 weeks in 2023/24, This is above the national average and moves our ranked position from 20th to 26th. A key factor is the obligation to seek consultation responses from external holders, and the time then taken for these, particularly in relation to contaminated land issues. Housing 5.36 There has been a slight fall in the level of rent arrears, as measured as a percentage of rents due, and this runs counter to the national trend of steady increases in the level of arrears. In 2023/24, arrears amounted to 8.32% of rents due, compared with 8.59% the previous year and with 9.5% nationally. The Council’s Tenant Support Fund, introduced in 2023 to provide assistance to some tenants in specific circumstances, may be contributing to a reduction in arrears. There may also be a link between falling arrears and the Council’s ongoing topping-up of the Discretionary Housing Payment fund. 5.37 The time taken to complete non-emergency repairs continues to be an area of strong performance, at 7.9 days against a Scottish average of 10 days. The service also continues to reduce the proportion of rent income lost to voids which is currently 1.5%, compared with 1.9% and 2.03% in the previous two years. 5.38 The percentage of council dwellings meeting the Scottish Housing Standard is 68% and remains behind the average. Changes to these standards to include compliance with the 5- yearly Electrical Installation Condition Report (EICR) and the new smoke and heat detector standard have impacted our performance. Additional resource has been put in place to accelerate compliance and we estimate that the 2024/25 figure will be around 80%. Financial Sustainability 5.39 Renfrewshire’s performance against these measures remains strong; three of the five indicators are ranked in the top quarter and four showed improvement in 2023/24, Performance compares favourably both with the national average and with our family group. Tackling Climate Change
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5.40 Three additional climate change indicators were added to the LGBF dataset in 2022/23, covering CO2 emissions from transport, electricity and gas. Data for 2022/23 has recently become available and shows a reduction in total emissions in Renfrewshire and in emissions within the scope of the local authority. 5.41 The 2022/23 data shows that both area-wide emissions and those which are specifically in the scope of Council influence continue to reduce. Emissions from transport increased in 2022/23 and this had been anticipated following the lifting of all remaining pandemic restrictions and the consequent increase in travel. However, emissions in 2022/23 from transport were still lower than pre-pandemic levels and the Scottish average. Gas emissions also increased in 2022/23; as with transport an element of this was related to people returning to office buildings after pandemic restrictions. Electricity emissions dropped, and at 30.3 tonnes per 1,000 population were well below the Scottish average of 43.7 tonnes. Emissions from electricity are almost half of what they were when this data was first reported in 2017/18 (emissions of 57.6 tonnes per 1,000 population). 6. Monitoring and reporting of LGBF 6.1 The performance of the LGBF indicators will continue to be monitored by the Corporate Management Team, through service improvement planning processes and through further benchmarking activities to develop and share best practice. A report on the LGBF will continue to be submitted to the Audit, Risk and Scrutiny Board annually to review performance and monitor progress. 6.2 Officers will shortly establish a new Performance Group to provide an additional focus on performance at service and council level, measured by local indicators as well as benchmarking indicators. The Group will undertake regular deep-dives to promote a council-wide understanding of what is driving performance change and how improvement can be supported where necessary. All services will be represented on the Group. 6.3 Renfrewshire Council publishes its statutory Public Performance Reporting document on the Council’s website in March each year. Relevant performance information gathered through the LGBF is included as part of the report. 6.4 For 2025/26 and beyond, the Council will increase the level of reporting on the LGBF and produce a report every six months, covering any new data released since the previous report. As well as a report to members, the LGBF dashboard on the Council’s website will be updated. Implications of this report 1. Financial – No direct implications though the report includes cost-based measures.
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2. HR and Organisational Development – no direct implications from the report but there are several indicators relating to staff. 3. Community/Council Planning – the indicators contribute to our understanding of performance in relation to Community Plan and Council Plan themes. 4. Legal – none 5. Property/Assets – no direct implications but the report references indicators relating to council assets. 6. Information Technology – n/a 7. Equality & Human Rights – The recommendations contained within this report have not been assessed in relation to their impact on equalities and human rights. The report contains information about past performance and is for noting. 8. Health and Safety – none 9. Procurement – no direct implication but the report includes details of an indicator relating to the Council’s procurement spend. 10. Risk – none 11. Privacy Impact – none 12. COSLA Policy Position – the LGBF framework represents a joint commitment by SOLACE (Scotland) and COSLA to develop better measurement and comparable data to target resources and drive improvements. 13. Children’s Rights – no direct implications from the recommendations but the report contains information about performance indicators relating to services for children and young people. 14. Climate Risk – no direct implications but the report includes measures relating to CO2 emissions. Author: Lisa Fingland, Policy Manager, lisa.fingland@renfrewshire.gov.uk
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Appendix 1: Renfrewshire’s 2023/24 data Indicators are grouped by service category. The tables show Renfrewshire’s position for the last three years, the Scottish average, and the Family Group range and ranking. Indicators which are in the top eight councils for performance are highlighted in pale green and indicators in the bottom eight councils are highlighted in pale red. Family Groups allow comparisons and encourage discussions between similar councils. Renfrewshire is currently in the following family groups: • Family Group 3 for population type, which includes Children Services, Adult Social Care and Housing Services – Clackmannanshire, Dumfries & Galloway, Falkirk, Fife, Renfrewshire, South Ayrshire, South Lanarkshire, and West Lothian. • Family Group 3 for area, which includes Corporate Services, Culture and Leisure, Environmental Services, Corporate Assets, Economic Development, Financial Sustainability, Tackling Climate Change – Angus, Clackmannanshire, East Renfrewshire, Inverclyde, Midlothian, Renfrewshire, South Lanarkshire and West Lothian. Children’s Services 20 of the 32 indicators have 2023/24 data available. Eight are ranked in the top quarter, two are ranked in the bottom quarter. Indicator Ranked Position Data Scottish Average Family Group (Maximum/Minimum) Family Group Ranking 2021/2 2 2022/23 2023/24 2021/22 2022/23 2023/24 CHN1 Cost Per Primary School Pupil 8 13 9 £6,059.00 £7,063.67 £6,910.14 £7,182.91 £6,732 (East Renfrewshire) to £7,529 (Midlothian) 3 CHN2 Cost per Secondary School Pupil 1 3 5 £7,040.00 £8,222.93 £8,362.30 £8,935.70 £8,362 (Renfrewshire) to £9,284 (Clackmannanshire) 1 CHN3 Cost per Pre-School Education Registration 9 6 15 £9,578.00 £10,200.6 7 £11,783.19 £11,630.12 £9,594 (West Lothian) to £13,319 (Clackmannanshire) 4 CHN4 % of Pupils Gaining 5+ Awards at Level 5 6 7 10 74 71 69 66 79% (West Lothian) to 59% (Fife) 4 CHN5 % of Pupils Gaining 5+ Awards at Level 6 5 10 6 44 39 42 39 53% (West Lothian) to 29% (Clackmannanshire) 2
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CHN6 % of Pupils from Deprived Areas Gaining 5+ Awards at Level 5 (SIMD) 6 5 8 57 57 51 50 60% (West Lothian) to 41% (Fife) 3 CHN7 % of Pupils from Deprived Areas Gaining 5+ Awards at Level 6 (SIMD) 5 11 6 27 22 24 23 31% (West Lothian) to 16% (Fife) 2 CHN8a The Gross Cost of "Children Looked After" in Residential Based Services per Child per Week 24 27 n/a £5,472.70 £6,157.69 n/a n/a n/a CHN8b The Gross Cost of "Children Looked After" in a Community Setting per Child per Week 10 7 n/a £380.10 £337.05 n/a n/a n/a CHN9 % of children being looked after in the community 10 9 n/a 91.4 91.7 n/a n/a n/a CHN11 Proportion of Pupils Entering Positive Destinations 8 10 5 96.60% 96.4 97.1 95.7 98.7% (South Ayrshire) to 95.5% (Dumfries and Galloway) 2 CHN12a Overall Average Total Tariff 9 9 10 1037 969.58 945.95 917.53 1,009.78 (West Lothian) to 762.82 (Clackmannanshire) 4 CHN12b Average Total Tariff SIMD quintile 1 7 6 5 743 697 721 661 728 (Falkirk) to 554 (Dumfries & Galloway) 2 CHN12c Average total tariff SIMD quintile 2 12 9 17 870 838 741 762 848 (South Lanarkshire) to 648 (Fife) 4 CHN12d Average total tariff SIMD quintile 3 6 4 14 1055 1005 932 889 1034 (West Lothian) to 834 (Fife) 5 CHN12e Average total tariff SIMD quintile 4 7 8 9 1206 1155 1122 1049 1237 (Falkirk) to 923 (Clackmannanshire) 3 CHN12f Average total tariff SIMD quintile 5 4 12 8 1391 1235 1287 1260 1379 (Falkirk) to 996 (Clackmannanshire) 3
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CHN13a % of P1, P4 and P7 pupils combined achieving expected CFE Level in Literacy 11 13 12 71.9 73.78% 76.19% 73.99% 79.6% (West Lothian) to 71.0% (Dumfries & Galloway) 4 CHN13b % of P1, P4 and P7 pupils combined achieving expected CFE Level in Numeracy 7 8 8 81.4 82.80% 83.72% 80.29% 85.2% (South Ayrshire) to 77.1% (Dumfries & Galloway) 3 CHN14a Literacy Attainment Gap (P1,4,7 Combined) - percentage point gap between the least deprived and most deprived pupils 12 24 24 20.9 0.264pp 0.233pp 0.202pp 0.148pp (Dumfries & Galloway) to 0.233pp (Renfrewshire) 8 CHN14b Numeracy Attainment Gap (P1,4,7 Combined) - percentage point gap between the least deprived and most deprived pupils 17 18 19 18.8 0.179pp 0.179pp 0.174pp 0.145pp (Dumfries & Galloway) to 0.199pp (Fife) 7 CHN17 % of children meeting developmental milestones 29 28 n/a 77.81 79 n/a n/a n/a CHN18 % of funded early years provision which is graded good/better 15 22 23 90.28 90.10% 88.70% 89.80% 96.8% (West Lothian) to 86.3% (Dumfries & Galloway) 7 CHN19a School attendance rate 20 20 18 91.9 90.20% 90.30% 90.30% 91.1% (Clackmannanshire) to 89.6% (Fife) 4 CHN19b School attendance rate (Looked After Children) 24 26 n/a 86.51 82.2 n/a n/a n/a CHN20a School exclusion rate (per 1,000 pupils) 29 31 n/a 20.88 29.33 n/a n/a n/a Indicator Ranked Position Data Scottish Average Family Group (Maximum/Minimum) Family Group Ranking 2019/22 2020/23 2021/24 2019/22 2020/23 202/24
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CHN10 % of Adults Satisfied with Local Schools 17 27 31 72% 70% 62% 71.30% 78% (South Ayrshire) to 61.3% (Dumfries and Galloway) 7 Corporate Services Updated data is available for all twelve Corporate Services indicators. Three indicators are ranked in the top quarter, three are ranked in the bottom quarter. Indicator Ranked Position Data Scottish Average Family Group (Maximum/Minimum) Family Group Ranking 2021/2 2 2022/23 2023/24 2021/22 2022/23 2023/24 CORP 1 Support services as a % of total gross expenditure 29 30 30 5.68 5.30% 5.59 4.06 2.85% (Inverclyde) to 5.59% (Renfrewshire) 8 CORP 3b % of the highest paid 5% employees who are women 22 21 20 58.15 56.80% 57.59% 59.80% 70.1% (Angus) to 57.59% (Renfrewshire) 8 CORP 3c The gender pay gap (%) 13 7 11 2.29 0.50% 0.44% 1.74% -0.8% (Angus) to 0.49% (East Renfrewshire) 4 CORP 4 The cost per dwelling of collecting council tax 21 21 24 £8.03 £7.97 £8.00 £5.89 £4.21 (West Lothian) to £13.5 (East Renfrewshire) 5 CORP 6a Sickness absence days per teacher 19 25 13 5.9 7.4 7.23 7.62 5.81 (East Renfrewshire) to 13.24 (Clackmannanshire) 5 CORP 6b Sickness absence days per employee (non-teacher) 21 26 23 13.19 15.2 14.69 13.89 13.19 (Inverclyde) to 19.59 (Clackmannanshire) 6 CORP 7 % of income due from council tax received by the end of the year 21 24 25 95.48 95.30% 94.00% 95.50% 97.5% (East Renfrewshire) to 93.8% (Midlothian) 7 CORP 8 % of invoices sampled that were paid within 30 days 5 19 3 95.5 90.21% 96.70% 93.10% 96.7% (Renfrewshire) to 83.3% (Angus) 1 CORP 9 % of Crisis Grant decisions within 1 day 27 28 17 88.5 83.30% 85.75% 94.00% 99.8% (Inverclyde) to 85.75% (Renfrewshire) 8 CORP 10 % of CCG Grant decisions within 15 days 18 16 18 91.75 90.10% 86.25% 83.25% 100% (Inverclyde) to 85.3% (Angus) 7
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CORP 11 The proportion of SWF Budget Spent 17 14 8 100.81 130% 145% 129% 145% (Renfrewshire) to 99.2% (Inverclyde) 1 CORP 12 Proportion of DHP Funding spent 12 1 1 101.73 106% 119% 101% 119% (Renfrewshire) to 83% (East Renfrewshire) 1 Adult Social Care Updated data is available for all eleven indicators. Three are ranked in the top quarter, four are ranked in the bottom quarter. Indicator Ranked Position Data Scottish Average Family Group (Maximum/Minimum) Family Group Ranking 2021/2 2 2022/23 2023/24 2021/22 2022/23 2023/24 SW1 Home care costs per hour for people aged 65 or over 8 12 13 £22.01 £30.29 £32.22 £33.59 £17.46 (Clackmannanshire) to £45.78 (Fife) 5 SW2 Self Directed Support (Direct Payments + Managed Personalised Budgets) spend on adults 18+ as a % of total social work spend on adults 18+ 18 21 22 4.77 4.67% 4.67% 9.06% 8.25% (West Lothian) to 3.46% (Fife) 4 SW3a % of people aged 65 and over with long-term care needs who receiving personal care at home 5 11 13 63.06% 63.06% 63.20% 62.60% 70.5% (Clackmannanshire) to 59.2% (South Ayrshire) 5 SW4b % of adults supported at home who agree that their services and support had an impact in improving or maintaining their quality of life 23 n/a 28 81.83 n/a 64.2 69.8 69.8% (Falkirk) to 69.1% (Dumfries and Galloway) 5 SW4c Percentage of adults supported at home who agree that they are supported to live as independently as possible 23 n/a 30 75.22 n/a 65.5 72.4 73% (Dumfries and Galloway) to 60.1% (Clackmannanshire) 7
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SW4d Percentage of adults supported at home who agree that they had a say in how their help, care or support was provided 13 n/a 28 73.24 n/a 54.3 59.6 59.6% (Dumfries and Galloway) to 51% (Fife) 5 SW4e Percentage of carers who feel supported to continue in their caring role 29 n/a 23 25.9 n/a 28.5 31.2 30.7% (Falkirk) to 25.8% (West Lothian) 5 SW5 Residential costs per week per resident for people aged 65 or over 6 5 6 £470.00 £555.28 £565.18 £722.63 £518.31 (Dumfries & Galloway) to £1058.99 (Fife) 2 SW6 Rate of readmission to hospital within 28 days per 1,000 discharges 6 4 8 86.7 80.15 85.4 99.03 85.4 (Renfrewshire) to 136 (Falkirk) 1 SW7 Proportion of care services graded 'good' (4) or better in Care Inspectorate inspections 8 15 24 81.46 78 75.4 77 87.7% (Renfrewshire) to 78.9% (Fife) 5 SW8 Number of days people spend in hospital when they are ready to be discharged, per 1,000 population (75+) 5 3 1 295.9 295.92 138.74 846.3 138.7 (Renfrewshire) to 1829.1 (South Ayrshire) 1 Culture and Leisure Data is available for seven of the eight indicators. One is ranked in the top quarter, four are ranked in the bottom quarter. Indicator Ranked Position Data Scottish Average Family Group (Maximum/Minimum) Family Group Ranking 2021/22 2022/23 2023/24 2021/22 2022/23 2023/24
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C&L1 Cost per attendance at sports facilities 16 15 20 £5.72 £4.10 £4.42 £4.35 £0.95 (West Lothian) to £12.32 (Midlothian) 5 C&L2 Cost per library visit 3 4 2 £1.47 £1.38 £0.85 £2.38 £0.85 (Renfrewshire) to £6.72 (Inverclyde) 1 C&L3 Cost per visit to Museums & Galleries n/a n/a n/a n/a n/a n/a n/a n/a C&L4 Cost of parks & open spaces per 1,000 population 29 32 31 £32,162. 00 £50,534.0 0 £39,487.00 £23,338.00 £8,803 (Midlothian) to £39,487 (Renfrewshire) 8 C&L5a % of adults satisfied with libraries 24 32 29 62 56 55 67 69.7% (Angus) to 49% (West Lothian) 7 C&L5b % of adults satisfied with parks and open spaces 13 15 21 87.8 87% 83.70% 85% 81% (Clackmannanshire) to 90% (Inverclyde) 7 C&L5c % of adults satisfied with museums and galleries 18 29 28 58 54.7 56 69.3 70.7% (South Lanarkshire) to 41.7 (Clackmannanshire) 6 C&L5d % of adults satisfied with leisure facilities 13 26 26 71 67.3 64.7 67 73% (Inverclyde) to 30% (Clackmannanshire) 6 Environment Updated data is available for all fifteen indicators. Three are ranked in the top quarter, six in the bottom quarter. Indicator Ranked Position Data Scottish Average Family Group (Maximum/Minimum) Family Group Ranking 2021/2 2 2022/23 2023/24 2021/22 2022/23 2023/24 ENV1a Net cost of waste collection per premise 26 25 14 £92.13 £96.21 £75.93 £78.48 £54.51 (Inverclyde) to £89.16 (South Lanarkshire) 4 ENV2a Net cost of waste disposal per premise 17 16 14 £112.54 £106.69 £101.88 £104.41 £48.07 (Midlothian) to £121.50 (South Lanarkshire) 5 ENV3a Net cost of street cleaning per 1,000 population 2 3 6 £8,126 £8,227 £9,188 £16,180 £1,410 (South Lanarkshire) to £20,597 (West Lothian) 3
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ENV3c Street Cleanliness Score 18 10 26 89.60% 93.30% 88.50% 92.10% 95% (Falkirk) to 88.5% (Renfrewshire) 8 ENV4a Cost of Roads per kilometre 29 24 21 £23,055 £21,104 £16,518 £13,480 £9,434 (Midlothian) to £34,354 (East Renfrewshire) 5 ENV4b % of A Class roads that should be considered for maintenance treatment 5 2 2 17.29 15.50% 14.80% 28.90% 14.8% (Renfrewshire) to 30% (Angus) 1 ENV4c % of B Class roads that should be considered for maintenance treatment 7 4 3 21.24 19.20% 20.70% 32.40% 20.7% (Renfrewshire) to 38.2% (Angus) 1 ENV4d % of C Class roads that should be considered for maintenance treatment 18 11 11 30.55 27% 27.60% 33.30% 25% (Clackmannanshire) to 43% (West Lothian) 2 ENV4e % of U Class roads that should be considered for maintenance treatment 9 6 9 30.99 30.10% 30.90% 36.20% 30% (West Lothian) to 42.6% (Midlothian) 2 ENV5 Cost of Trading Standards and environmental health per 1,000 population 28 29 28 £35,370 £36,599 £34,335 £22,777 £13,072 (Clackmannanshire) to £34,355 (Renfrewshire) 8 ENV5a Cost of Trading Standards per 1000 30 29 30 £13,299 £12,967 £13,402 £7,258 £1,675 (Clackmannanshire) to £13,402 (Renfrewshire) 8 ENV5b Cost of environmental health per 1,000 population 26 28 26 £22,072 £23,632 £20,933 £15,518 £7,545 (West Lothian) to £20,933 (Renfrewshire) 8 ENV6 % of total household waste arising that is recycled 8 6 19 51.70% 54% 44% 43.50% 58% (East Renfrewshire) to 41% (South Lanarkshire) 7 ENV7a % of adults satisfied with refuse collection 28 29 27 66.3 73.30% 75.30% 78.30% 73% (Clackmannanshire) to 90% (Inverclyde) 7 ENV7b % of adults satisfied with street cleaning 32 31 29 47.77 50.10% 51.30% 58% 44% (Dumfries & Galloway) to 68% (Fife) 8 Housing
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Data is available for four of the five indicators. One indicator is ranked in the top quarter. None in the bottom quarter. Indicator Ranked Position Data Scottish Average Family Group (Maximum/Minimum) Family Group Ranking 2021/2 2 2022/23 2023/24 2021/22 2022/23 2023/24 HSN1b Gross rent arrears (all tenants) as at 31 March each year as a percentage of rent due for the reporting year 9 11 11 7.99 8.59 8.32 9.5 4.6 (South Ayrshire) to 13.9 (Falkirk) 4 HSN2 % of rent due in the year that was lost due to voids 20 19 15 2.03% 1.90% 1.50% 1.80% 0.51% (South Lanarkshire) to 2.18% (Falkirk) 5 HSN3 % of council dwellings meeting Scottish Housing Standards 20 13 20 57.11% 68% 68% 78% 93.8% (West Lothian) to 68% (Renfrewshire) 7 HSN4b Average number of days taken to complete non- emergency repairs 24 3 9 14.57 6.1 7.9 10 5.1 (Clackmannanshire) to 14.5 (South Lanarkshire) 4 HSN5a % of council dwellings that are energy efficient 20 n/a n/a 78.37 n/a n/a n/a n/a n/a Corporate Asset Data is available for both indicators. One indicator is ranked in the bottom quarter. None in the top quarter. Indicator Ranked Position Data Scottish Average Family Group (Maximum/Minimum) Family Group Ranking 2021/2 2 2022/23 2023/24 2021/22 2022/23 2023/24 CORP-ASSET1 Proportion of operational buildings that are suitable for their current use 9 11 11 91.39 90.90% 91.70% 85.40% 96.2% (West Lothian) to 66.5% (Midlothian) 5 CORP-ASSET2 Proportion of internal floor area of 11 11 24 94.49 93.16% 88.94% 89.80% 98% (Angus) to 81.6% (Midlothian) 6
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operational buildings in satisfactory condition Economic Development Data is available for twelve of the thirteen indicators. One is ranked in the top quarter and three in the bottom quarter. Indicator Ranked Position Data Scottish Average Family Group (Maximum/Minimum) Family Group Ranking 2021/2 2 2022/23 2023/24 2021/22 2022/23 2023/24 ECON1 % of unemployed people assisted into work from council operated / funded employability programmes 5 11 11 40.24 18.47 19.6 12.08 41.5% (East Renfrewshire) to 5% (Angus) 4 ECON2 Cost of Planning & Building Standards per planning application 11 16 12 £4,539 £5,823 £6,120 £6,675 £5,039 (Clackmannanshire) to £8,240 (Midlothian) 4 ECON3 Average time per business and industry planning application (weeks) 6 20 26 7.96 12.94 13.55 10.67 7.7 (Clackmannanshire) to 16 (South Lanarkshire) 7 ECON4 % of procurement spend spent on local enterprises 25 26 26 18.87 19.30% 20.15% 30.7 33.2% (Angus) to 11.4% (East Renfrewshire) 5 ECON5 No of business gateway start-ups per 10,000 population 20 27 12 14.89 11.6 16.3 13.59 19.8 (Inverclyde) to 12.1 (East Renfrewshire) 5 ECON6 Investment in Economic Development & Tourism per 1,000 Population 9 8 19 £147,235 £129,213 £99,855 £115,357 £212,409 (Inverclyde) to £38,765 (Angus) 2 ECON7 Proportion of people earning less than the real living wage 19 14 19 19.8 12.5 16 10.2 10.6 (South Lanarkshire) to 20.2 (Angus) (only 5 in this group) 4
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ECON8 Proportion of properties receiving superfast broadband 8 7 10 98 98.60% 98.30% 96.00% 98.9 (Midlothian) to 89.5 (Angus) 3 ECON9 Town Vacancy Rates 26 28 29 17.7 18 17.7 12.3 4.6 (East Renfrewshire ) to 17.7 (Renfrewshire) 8 ECON10 Immediately available employment land as a % of total land allocated for employment purposes in the local development plan 3 12 5 98.05 32.67 74.3 24.5 96.6 (East Renfrewshire) to 12 (South Lanarkshire) 2 ECON11 Gross Value Added (GVA) per capita 13 14 n/a £24,680 £23,758 n/a n/a n/a ECON12a Claimant Count as % of Working Age Population 20 20 22 3.6 3.1 3.2 3.1 1.8 (East Renfrewshire ) to 3.6 (Inverclyde) 6 ECON12b Claimant Count as % of 16-24 Population 16 20 20 3.48 3.6 3.7 3.5 1.9 (East Renfrewshire) to 5.1 (Clackmannanshire) 4 Financial Sustainability Updated data is available for all five indicators. Three are ranked in the top quarter and none are in the bottom quarter. Indicator Ranked Position Data Scottish Average Family Group (Maximum/Minimum) Family Group Ranking 2021/2 2 2022/23 2023/24 2021/22 2022/23 2023/24 FINSUS1 Total useable reserves as a % of council annual budgeted revenue 3 3 4 46.23 49.2 43.2 23.8 43.2% (Renfrewshire) to 13.8% (West Lothian) 1 FINSUS2 Uncommitted General Fund Balance as a % of council annual budgeted net revenue 20 18 19 2.4 2.2 2.06 2.26 2.4% (Midlothian) to 0.3% (Angus) 3
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FINSUS3 Ratio of Financing Costs to Net Revenue Stream - General Fund 4 7 7 3.11 3 3.13 5.75 0.3 (Inverclyde) to 9.4 (Angus) 4 FINSUS4 Ratio of Financing Costs to Net Revenue Stream - Housing Revenue Account 25 22 17 40.64 32.5 27.7 20 7.25 (Clackmannanshire) to 40.2 (Midlothian) 4 FINSUS5 Actual outturn as a percentage of budgeted expenditure 8 4 8 100.02 101.7 100.5 99.6 100.7% (West Lothian) to 97.9% (Angus) 2 Tackling Climate Change Indicator Ranked Position Data Scottish Average Family Group (Maximum/Minimum) Family Group Ranking 2021/2 2 2022/23 2023/24 2021/22 2022/23 2023/24 CLIM01 CO2 emissions area wide, per capita 14 16 n/a 4.6 4.4 n/a n/a n/a CLIM02 CO2 emissions area wide, emissions within scope of LA, per capita 8 11 n/a 4.0 3.8 n/a n/a n/a CLIM03: Emissions from transport per 1,000 population 6 10 n/a 17.8 18.2 n/a n/a n/a CLIM04: Emissions from electricity per 1,000 population 1 1 n/a 32.2 30.3 n/a n/a n/a CLIM05: Emissions from natural gas per 1,000 population 5 8 n/a 45.3 46.2 n/a n/a n/a
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Appendix 2: Indicators ranked in top eight and bottom eight of local authorities Top quarter ranking • CHN2 Cost per Secondary School Pupil • CHN5 % of Pupils Gaining 5+ Awards at Level 6 • CHN6 % of Pupils from Deprived Areas Gaining 5+ Awards at Level 5 (SIMD) • CHN7 % of Pupils from Deprived Areas Gaining 5+ Awards at Level 6 (SIMD) • CHN11 Proportion of Pupils Entering Positive Destinations • CHN12b Average Total Tariff SIMD quintile 1 • CHN12f Average total tariff SIMD quintile 5 • CHN13b % of P1, P4 and P7 pupils combined achieving expected CFE Level in Numeracy • CORP 8 % of invoices sampled that were paid within 30 days • CORP 11 The proportion of SWF Budget Spent • CORP 12 Proportion of DHP Funding spent • SW5 Residential costs per week per resident for people aged 65 or over • SW6 Rate of readmission to hospital within 28 days per 1,000 discharges • SW8 Number of days people spend in hospital when they are ready to be discharged, per 1,000 population (75+) • C&L2 Cost per library visit • ENV3a Net cost of street cleaning per 1,000 population • ENV4b % of A Class roads that should be considered for maintenance treatment • ENV4c % of B Class roads that should be considered for maintenance treatment • HSN4b Average number of days taken to complete non-emergency repairs • ECON10 Immediately available employment land as a % of total land allocated for employment purposes in the local development plan • FINSUS1 Total useable reserves as a % of council annual budgeted revenue • FINSUS3 Ratio of Financing Costs to Net Revenue Stream - General Fund • FINSUS5 Actual outturn as a percentage of budgeted expenditure
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Bottom quarter ranking • CHN14a Literacy Attainment Gap (P1,4,7 Combined) - percentage point gap between the least deprived and most deprived pupils • CHN10 % of Adults Satisfied with Local Schools • CORP 1 Support services as a % of total gross expenditure • CORP 4 The cost per dwelling of collecting council tax • CORP 7 % of income due from council tax received by the end of the year • SW4b % of adults supported at home who agree that their services and support had an impact in improving or maintaining their quality of life • SW4c Percentage of adults supported at home who agree that they are supported to live as independently as possible • SW4d Percentage of adults supported at home who agree that they had a say in how their help, care or support was provided • SW7 Proportion of care services graded 'good' (4) or better in Care Inspectorate inspections • C&L4 Cost of parks & open spaces per 1,000 population • C&L5a % of adults satisfied with libraries • C&L5c % of adults satisfied with museums and galleries • C&L5d % of adults satisfied with leisure facilities • ENV3c Street Cleanliness Score • ENV5 Cost of Trading Standards and environmental health per 1,000 population • ENV5a Cost of Trading Standards per 1000 • ENV5b Cost of environmental health per 1,000 population • ENV7a % of adults satisfied with refuse collection • ENV7b % of adults satisfied with street cleaning • CORP-ASSET2 Proportion of internal floor area of operational buildings in satisfactory condition • ECON3 Average time per business and industry planning application (weeks) • ECON4 % of procurement spend spent on local enterprises • ECON9 Town Vacancy Rates