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2. ARSB 170325 Outstanding Recommendations

Renfrewshire Council · 17 March 2025
Back to Audit, Risk and Scrutiny Board — 17 March 2025 and its agenda

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___________________________________________________________________
To: Audit, Risk and Scrutiny Board
On: 17 March 2025
___________________________________________________________________
Report by: Chief Auditor
___________________________________________________________________
Heading: Summary of Outstanding Internal Audit Recommendations
___________________________________________________________________
1. Summary 
1.1 The Chief Auditor presents this report annually to the Board to advise members
of audit recommendations where agreed actions have not been effectively
implemented by the date agreed. 
1.2 This report, therefore, provides the updated position of those critical
recommendations that have been followed up during 2024/25 and have not yet
been fully implemented by service management.  
___________________________________________________________________ 
2. Recommendations
2.1 Members are invited to note the position with regard to these outstanding
recommendations. 
___________________________________________________________________ 
3. Background 
3.1 Internal Audit undertake an annual exercise to ensure that recommendations
arising from internal audit engagements have been implemented by service
management.  The results of this exercise have been reported to service
management on conclusion of the exercise and also to this Board as part of the
Chief Auditor’s Annual Report.  All critical recommendations which have been

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made and have reached their due date for implementation, by the date of
commencement of this exercise, are included in this follow up exercise and
services are asked to provide evidence to demonstrate that each of these
recommendations have been implemented. 
3.2 The table below shows the total and status of all critical recommendations
which were followed up during this exercise across Council services.  8 of these
have been implemented satisfactorily. 
No of Critical Recommendations
Service Followed
Up Completed Part
completed
Not Yet
Implemented Redundant
/superseded
Childrens Services 4 2 0 2 0
Finance and Resources 4 3 0 0 1
Chief Executives 4 3 1 0 0
Environment, Housing &
Infrastructure 6 4 0 2 0
Environment, Housing &
Infrastructure/Finance &
Resources 1 1 0 0 0
Totals 19 13 1 4 1 
3.3 Revised implementation dates have been provided by senior service
management for those recommendations which are not yet implemented  or
are partially complete at the time of the internal audit review.  These
recommendations are detailed in Appendix 1, along with the latest response
received from service management. These will be followed up again by
Internal Audit during 2025/26. 
___________________________________________________________________
Implications of the Report
1. Financial - None 
2. HR & Organisational Development - None 
3. Community Planning – 
Safer and Stronger - effective internal audit is an important element of good
corporate governance. 
4. Legal - None 
5. Property/Assets - None 
6. Information Technology - None

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7.  Equality & Human Rights – None 
8. Health & Safety – None
9. Procurement - None 
10.  Risk – Non implementation of critical audit recommendations results in
internal control weaknesses not being addressed 
11. Privacy Impact – None 
12. COSLA Implications – None 
13. Climate Risk – None 
14. Children’s Rights - None
________________________________________________________________ 
Author:           Karen Campbell, Interim Chief Auditor – 0141 487 0678

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Appendix 1 
Renfrewshire Council 
Internal Audit Service 
Audit, Risk and Scrutiny Board 
Progress of Outstanding Critical Recommendations 
Service Service Assignment Recommendation  Original
Due
Date
Status Management Response at
Follow Up Exercise
Revised Date
Chief
Executives
Commercial and
Industrial Rents
Systems and resources should be put
in place so that Arrears can be followed
up timeously and in line with the current
Rent Recovery Procedure, to issue
warning letters to tenants and contact
made with the tenant to attempt to
agree a payment plan to recover the
arrears. The processes for debt
recovery should be reviewed. 
01/06/24 Part
Complete
Efforts have been made to
minimise debt.  The new
property assistant post will help
to maintain a regular focus. 
Wider process with input from
legal and finance colleagues to
be considered as part of the
Commercial property review. 
31/03/25
Children’s
Services
Social Work
Grants 
A checking process should be put in
place to ensure the service user has
acknowledged receipt of any
monies/goods passed to them by their
Social Worker and any receipts for
goods purchased should be centrally
retained at each Social Work Locality
office. 
30/06/24 Not Yet
Implemented
Work has not yet commenced
on this aspect due to the
notification from the Care
Inspectorate of an inspection of
Renfrewshire's services for
children at risk of harm
immediately following the
publication of the internal audit
report. 
30/10/24

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Service Service Assignment Recommendation  Original
Due
Date
Status Management Response at
Follow Up Exercise
Revised Date
The inspection process
continues through to the end of
September 2024. Work will
commence on this
recommendation at that point. 
In the interim, an email has
been issued to all managers in
relation to the applying for
grants, dispersal of any funds
received and use of work
phones to disperse funds to
users of our service. 
Wherever possible Section 22/17
payments should be made directly to
the Service User via PayPoint or BACS.
In the exceptional circumstances, when
this is not possible, the payment should
be made from petty cash to the Social
Worker and signed for by that officer at
point of handover. A receipt form should
also be completed and signed by the
Service User when the cash is given to
them. This receipt should be returned to
the Office and attached to the
application. 
30/04/24 Not Yet
Implemented
This action is outstanding due
to the notification of the
Children at Risk of Harm
Inspection at the beginning of
April and the need to
concentrate on this. The
direction note will be issued via
managers in the next 10 days. 
31/08/24

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Service Service Assignment Recommendation  Original
Due
Date
Status Management Response at
Follow Up Exercise
Revised Date
Environment,
Housing &
Infrastructure
Control and
Recording of
Assets
Plant Fitters, should inform the
Technical Officer when items of
equipment are sent to external
companies for repair and when they are
returned. 
Inventory Removed from Establishment
Forms (INV5) should be completed for
repairs sent to external companies. The
Fleetmaster system should be updated
when items are sent for repair and
when they are returned. 
30/09/22 Not Yet
Implemented
We are in the process of rolling
out the updated Fleet
Management System, once in
place this will be implemented. 
30/06/25  
Plant Fitters should inform the
Technical Officer when items of
equipment are uneconomical for repair.
The Technical Officer should then add
these to the lists of items to be disposed
of at auction as they are of no further
use. 
Inventory Deletion Forms (INV4) should
be completed by the Technical Officer
(as Establishment Responsible Officer)
when items require to be disposed of.
These should be signed by the Service
Responsible Officer (and Head of
Service for items valued between
£1,000 and £40,000) and filed
30/09/22 Not Yet
Implemented
We are in the process of rolling
out the updated Fleet
Management System, once in
place this will be implemented. 
30/06/25

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Service Service Assignment Recommendation  Original
Due
Date
Status Management Response at
Follow Up Exercise
Revised Date
chronologically within Fleet
Management. Each disposal should be
authorised by the Head of
Establishment. 
The Fleetmaster system should be
updated when items are sent for
disposal and the relevant Team Leader
informed so that it can be removed from
their records.