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Agenda Contents

Renfrewshire Council · 20 January 2025
Back to Audit, Risk and Scrutiny Board — 20 January 2025 and its agenda

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Page 1

Notice of Meeting and Agenda
Audit, Risk and Scrutiny Board 
Date Time  Venue
Monday, 20 January
2025
15:00 Council Chambers (Renfrewshire),
Council Headquarters, Renfrewshire
House, Cotton Street, Paisley, PA1 1AN 
MARK CONAGHAN
Head of Corporate Governance 
Membership 
Councillor Andy Doig (Convener):     Councillor Janis McDonald (Depute Convener):    
Councillor Jennifer Adam:  Councillor Gillian Graham:  Councillor John Gray:  Councillor
Lisa-Marie Hughes:  Councillor Robert Innes:  Councillor James MacLaren:  Councillor
Ben Smith:   
Further Information 
This is a meeting which is open to members of the public. 
A copy of the agenda and reports for this meeting will be available for inspection prior
to the meeting at the Customer Service Centre, Renfrewshire House, Cotton Street,
Paisley and online
at http://renfrewshire.cmis.uk.com/renfrewshire/CouncilandBoards.aspx
For further information, please email
democratic-services@renfrewshire.gov.uk 
Members of the Press and Public 
Members of the press and public wishing to attend the meeting should report to the
customer service centre where they will be met and directed to the meeting. 
Hybrid Meeting 
Please note that this meeting is scheduled to be held in the Council
Chambers.  However, it is a hybrid meeting and arrangements have been made for
members to join the meeting remotely should they wish.

Page 2

Webcasting of Meeting 
This meeting will be filmed for live or subsequent broadcast via the Council’s internet
site – at the start of the meeting the Convener will confirm if all or part of the meeting
is being filmed.  To find the webcast please navigate to 
https://renfrewshire.public-i.tv/core/portal/home

Page 3

Apologies 
Apologies from members. 
Declarations of Interest and Transparency Statements 
Members are asked to declare an interest or make a
transparency statement in any item(s) on the agenda and to
provide a brief explanation of the nature of the interest or the
transparency statement. 
AUDIT 
1 Summary of Internal Audit Reports for period 1
October to 31 December 2024 
Report by Chief Auditor. 
1 - 12 
2 Internal Audit and Counter Fraud Progress and
Performance for Period to 31 December 2024 
Report by Chief Auditor. 
13 - 20 
MONITORING & REVIEWING SERVICE DELIVERY PERFORMANCE
POLICIES AND PRACTICE 
3 Scottish Public Services Ombudsman (SPSO) Annual
Report 2023/24 
Report by Director of Finance & Resources. 
21 - 28 
4 2023/24 Complaints Handling Performance 
Report by Chief Executive. 
29 - 42 
5 Summary of Recent Audit Scotland Report on
Transformation in Councils 
Report by Director of Finance & Resouorces. 
43 - 50 
6 Audit Scotland Report - Alcohol and Drugs Services 
Report by Chief Executive. 
51 - 58

Page 4

AUDIT 
EXCLUSION OF PRESS AND PUBLIC 
The Board may by resolution exclude the press and public
from the meeting during consideration of the following
items of business as it is likely, in view of the nature of the
business to be transacted, that if members of the press and
public are present, there could be disclosure to them of
exempt information as defined in paragraph 1 Part I of
Schedule 7A of the Local Government (Scotland) Act, 1973. 
Exempt Item 
Exempt documents are no longer available in print format.  You
will require to log in to the Audit, Risk & Scrutiny Exempt Items
to access documents.  Please note that access to exempt
documents is now restricted. 
7 Summary of Internal Audit Investigation/Review
Reports for period 1 October to 31 December 2024 
Report by Chief Auditor.