Summary of IA Partner Activity complete
Renfrewshire Council · 19 August 2024
Back to Audit, Risk and Scrutiny Board — 19 August 2024 and its agenda
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___________________________________________________________________ To: Audit, Risk and Scrutiny Board On: 19 August 2024 ___________________________________________________________________ Report by: Chief Auditor ___________________________________________________________________ Heading: Summary of Internal Audit Activity in Partner Organisations May 2024 to June 2024 ___________________________________________________________________ 1. Summary 1.1 Members of the Audit, Risk and Scrutiny Committee expressed an interest in the outcomes of audits undertaken in partner organisations. A proposed revision to the Audit, Risk and Scrutiny Board’s Terms of Reference, to facilitate this, was agreed at Council on 4 May 2024. 1.2 This report provides members with a summary of the internal audit activity within each partner body from 1 May 2024 to 30 June 2024. 1.3 Renfrewshire Valuation Joint Board –The 2023/24 Internal Audit annual report, summarising the audit activity for the year and providing the Chief Auditor’s annual opinion was considered by the Board on 24 May 2024 and is attached in Appendix 1. 1.4 Scotland Excel Joint Committee - The 2023/24 Internal Audit annual report, summarising the audit activity for the year and providing the Chief Auditor’s annual opinion was considered, by the Executive Sub-Committee on 17 May 2024 and is attached in Appendix 2. One audit is currently in progress in relation to contract monitoring (implementation of collaborative procurement), this is nearing completion and will be reported to their Executive Sub-Committee once finalised. 1.5 Renfrewshire Integration Joint Board - The 2023/24 Internal Audit annual report, summarising the audit activity for the year and providing the Chief Auditor’s annual opinion was considered, by their Audit, Risk and Scrutiny Committee. on 21 June 2024 and is attached in Appendix 3. During the
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reporting period, one audit review was finalised in relation to compliance with the Local Code of Corporate Governance and is attached in Appendix 4. 1.6 Glasgow & the Clyde Valley Strategic Development Planning Authority Joint Committee - The 2023/24 Internal Audit annual report, summarising the audit activity for the year and providing the Chief Auditor’s annual opinion was considered by the Joint Committee on 10 June 2024 and is attached in Appendix 5. 1.7 Glasgow City Region City Deal – Internal audit services are provided by Glasgow City Council Internal Audit Services, finalised reports for each completed audit engagement are reported to the Glasgow City Region Cabinet and the reports are shared with member Council’s. The Chief Auditor for Renfrewshire Council meets regularly with the City Region Auditors and provides them with an annual assurance statement to support the Glasgow City Region annual governance statement. During the reporting period, no audit reviews were finalised. ___________________________________________________________________ 2. Recommendations 2.1 All of these Audit Reports and Summaries have been submitted and considered by the partner organisations’ audit committees. Members are therefore invited to note the content of the audit reports and audit summaries. __________________________________________________________________ Implications of the Report 1. Financial - None 2. HR & Organisational Development - None 3. Community Planning – Safer and Stronger - effective internal audit is an important element of good corporate governance. 4. Legal - None 5. Property/Assets - None 6. Information Technology - None 7. Equality & Human Rights – None 8. Health & Safety – None
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9. Procurement - None 10. Risk - The summary reported relates to the delivery of the risk-based internal audit plans for the partner bodies 11. Privacy Impact – None 12. COSLA Implications – None 13. Climate Risk - None ________________________________________________________________ Author: Karen Campbell, Interim Chief Auditor
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Appendix 1 Renfrewshire Valuation Joint Board Internal Audit Annual Report 2023-2024 Renfrewshire Council Internal Audit May 2024
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Renfrewshire Valuation Joint Board Internal Audit Annual Report 2023/2024 Contents Page 1. Introduction 1 2. Responsibilities of Management and Internal Audit 2 3. Internal Audit Activity in 2023/24 2 4. Internal Audit Performance 4 5. Planned Audit Work for 2024/25 5 6. Audit Assurance Statement 5
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- 1 - Renfrewshire Valuation Joint Board Internal Audit Annual Report 1 April 2023 – 31 March 2024 1. Introduction 1.1 Renfrewshire Council provides an internal audit service to Renfrewshire Valuation Joint Board. This includes: • The compilation of an annual audit plan following consideration and evaluation of those areas of greatest risk in the organisation’s operation, and consultation with the Assessor and Electoral Registration Officer, Renfrewshire Valuation Joint Board; • Delivery of the planned audit assignments; • Follow up of previous audit recommendations; • Provision of any ongoing advice and support on audit and risk management related matters; • Provision of an Annual Report and Assurance Statement, and presentation to elected members at the board of Renfrewshire Valuation Joint Board. 1.2 The Service operates in accordance with the Public Sector Internal Audit Standards which defines Internal Audit’s role as: “......an independent, objective assurance and consulting activity designed to add value and improve an organisation’s operations. It helps an organisation accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes.” 1.3 In line with the Standards, the purpose of this Annual Report is to report on: • The outcome of the planned Internal Audit reviews 2023/24 relating to Renfrewshire Valuation Joint Board; • The outcome of Internal Audit reviews of supporting Renfrewshire Council corporate systems; • Internal audit performance; • Planned audit work for 2024/25; • The annual assurance statement which provides an opinion on the overall adequacy and effectiveness of the Board’s internal control environment.
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- 2 - 2. Responsibilities of Management and Internal Audit 2.1 It is the responsibility of management to ensure that the areas under their control are adequate and effective and that there is a sound system of internal control which facilitates the effective exercise of the organisation’s functions and which includes arrangements for the management of risk. 2.2 Internal Audit is not a substitute for effective control exercised by management as part of their responsibilities. Internal Audit’s role is to independently assess the adequacy of the risk management, internal controls and governance arrangements put in place by management and to undertake sufficient work to evaluate and conclude on the adequacy of those controls for the period under review. 2.3 The internal audit team will ensure that independence and objectivity are maintained in line with the PSIAS including where non-audit work is undertaken. Internal auditors will have no operational responsibilities. There have been no impairments impacting on the Chief Auditor’s independence and the team has been adequately resourced during the year. 3. Internal Audit Activity during 2023/2024 3.1 One specific engagement was undertaken during 2023/24, which related to risk management. A summary of the report was considered by the Board on 17 November 2023, the conclusion this review is summarised in table 1 below: Table 1 Audit Area Conclusion Information Governance • Substantial Assurance The review identified that satisfactory arrangements in place for the handling of personal information within Renfrewshire Valuation Joint Board. The systems in place for the Electoral Register, Valuation Roll and Council Tax dwellings are well controlled and regularly reviewed. Staff are regularly trained and made aware of their responsibilities for handling personal data. As a result, there were no audit findings identified during this review and the auditor has made a provision of substantial assurance for the areas tested. 3.2 The Annual Report for 2022/2023 was submitted to the Authority on 26 May 2023.
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- 3 - 3.5 The implementation rate of audit recommendations is a measure of operational culture and effectiveness. During 2023/24, there were no recommendations that required to be followed up. 3.5 Internal Audit also carried out reviews of the main corporate systems operating within Renfrewshire Council which support the Board’s activity. The main findings in relation to these are summarised in Table 2 below and Renfrewshire Council management have agreed to implement the audit recommendations made in relation to each review: Table 2 Audit Area Conclusion Debt Management Reasonable Assurance Minor improvements have been recommended in relation to timeous raising of invoices and documenting the strategy for debt management. Disaster Recovery Limited Assurance The audit identified scope for improvement in the existing arrangements. Recommendations were made to enhance and strengthen controls; including development of a central register of critical systems, formalizing ICT procurement guidance, and seeking assurance from software as a service providers regarding their ability to meet disaster recovery requirements. Payroll Overpayment Process Reasonable Assurance Improvements in processes and increased awareness over recent years has resulted in the value of overpayments being significantly reduced. By far, the main reason for overpayments occurring is late notification of changes by managers within the employing service. The auditor has recommended that clear and accessible guidance should be made available to service management, along with regular communications to ensure that newer managers are aware of the deadlines and where they can access relevant guidance. 4. Review of Internal Audit Performance 4.1 Internal Audit produces regular reports on its performance during the year to the Renfrewshire Council, Audit, Risk and Scrutiny Board, against a range of measures set annually by the Director of Finance and Resources. These
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- 4 - targets are set for all internal audit engagements and include Renfrewshire Council and other associated bodies, for which the team provides internal audit services. Table 3 shows the actual performance against targeted performance for the year. Table 3 Internal Audit Performance 2023/24 Performance measure Target 2023/24 Actual 2023/24 % of audit assignments completed by target date 95% 92% % of audit assignments completed within time budget 95% 98.5% % completion of audit plan for the year* 95% 98.5% * this measures the completion percentage as at 31 March. 100% of the plan is ultimately delivered through the finalisation of the outstanding elements in the new financial year. 4.2 The percentage completion of the audit plan is slightly below the target set for the year. This was due to the level of unplanned leave and the additional time attributed to unplanned work. It should be noted that this had no effect on the planned reviews for the RVJB for 2023/24 which are 100% complete. The actual performance for the year for the two other indicators, is above the target performance level. 4.3 The PSIAS require the Chief Auditor to develop and maintain a quality assurance and improvement programme (QAIP) that covers all aspects of the internal audit activity. The QAIP must include both periodic internal self- assessments and five-yearly external assessments, carried out by a qualified, independent assessor from outwith the organisation. 4.4 We continued to participate in the Scottish Local Authorities Chief Internal Auditors’ Group peer review process. Our most recent external assessment was reported to the Council’s Audit, Risk and Scrutiny Board in May 2023 and included 7 recommendations for improvement, all recommendations have now been completed. The annual internal self-assessment process has concluded that the internal audit service fully complies with the PSIAS. Risk Management 4.6 The internal audit service through the Risk Manager, provides advice and support to the RVJB officers, as required. 5. Planned Work for 2024/25 5.1 Following a risk based assessment of the activities of the Renfrewshire Valuation Joint Board, the audit plan for 2024/2025 provides for a review of the valuation system for non-domestic rates and ad-hoc internal control
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- 5 - advice, reactive investigative work, follow-up of previous audits and risk management advice. 6. Audit Assurance Statement 6.1 Internal Audit has performed its work in accordance with the role defined in paragraph 1.2. The audit work performed has been reported to the Assessor and Electoral Registration Officer, and to the Board. Where areas for improvement in internal control have been identified appropriate recommendations have been made and accepted for action by management. 6.2 In view of the continued challenges common to all public bodies, there will be a requirement for the council and the bodies for which it is host authority to exercise very close scrutiny over expenditure over financial management and compliance with overarching governance arrangements, and this area will continue to receive due internal audit attention. 6.3 It is not feasible for the system of internal control to be without any weakness. It is important to balance the risks involved in accepting systems limitations with the consequences if a problem emerges. Internal Audit recognises this and assesses this in its reporting mechanism. 6.4 There are corporate systems and processes within Renfrewshire Council that the Renfrewshire Valuation Joint Board rely upon. It can be seen from Table 2 above that some of these processes require to be improved to provide a reasonable level of assurance. Renfrewshire Council management has agreed to implement the recommendation made by internal audit, in relation to these reviews. In this context, it is considered that reasonable assurance can be placed upon the adequacy and effectiveness of the Renfrewshire Valuation Joint Board’s internal control, risk management and governance arrangements, as evidenced by:- • The results of the audit work in 2023/24 in relation to the corporate systems which supported the Renfrewshire Valuation Joint Board’s activities, and to specific work carried out in relation to those activities. • Management action in response to audit recommendations. • Management’s self-assessment of internal control, risk management and governance arrangements. • The regular review and updating of the Local Code of Corporate Governance by the Council in accordance with the CIPFA/SOLACE framework for corporate governance requirements, and of the corporate governance arrangements within Renfrewshire Valuation Joint Board.
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- 6 - Signed Chief Auditor Date 24 May 2024
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Scotland Excel Internal Audit Annual Report 2023-2024 Renfrewshire Council Internal Audit May 2024
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Scotland Excel Internal Audit Annual Report 2023/2024 Contents Page 1. Introduction 1 2. Responsibilities of Management and Internal Audit 2 3. Internal Audit Activity during 2023/24 2 4. Review of Internal Audit Performance 3 5. Planned Audit Work for 2024/25 4 6. Audit Assurance Statement 5
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- 1 - Scotland Excel Internal Audit Annual Report 1 April 2023 – 31 March 2024 1. Introduction 1.1 As host Authority, Renfrewshire Council provides an internal audit service to Scotland Excel. This includes: • The compilation of an annual audit plan following consideration and evaluation of those areas of greatest risk in the organisation’s operation, and consultation with the Chief Executive; • Delivery of the planned audit assignments; • Follow up of previous audit recommendations; • Provision of any ongoing advice and support on audit and risk management related matters; • Provision of an Annual Report and Assurance Statement, and presentation to elected members of Scotland Excel. 1.2 The Service operates in accordance with the Public Sector Internal Audit Standards (PSIAS) which defines Internal Audit’s role as: “......an independent, objective assurance and consulting activity designed to add value and improve an organisation’s operations. It helps an organisation accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes.” 1.3 In line with the Standards, the purpose of this Annual Report is to report on: • The status/outcome of the planned Internal Audit reviews 202324 relating to Scotland Excel; • The outcome of Internal Audit reviews of supporting Renfrewshire Council corporate systems; • Internal audit performance; • Planned audit work for 2024/25; • The annual assurance statement which provides an opinion on the overall adequacy and effectiveness of the organisation’s internal control environment.
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- 2 - 2. Responsibilities of Management and Internal Audit 2.1 It is the responsibility of management to ensure that for the areas under their control there is an adequate and effective system of internal control which facilitates the effective exercise of the organisation’s functions and which includes arrangements for the management of risk. 2.2 Internal Audit is not a substitute for effective control exercised by management as part of their responsibilities. Internal Audit’s role is to independently assess the adequacy of the risk management, internal controls and governance arrangements put in place by management and to undertake sufficient work to evaluate and conclude on the adequacy of those controls for the period under review. 2.3 The internal audit team will ensure that independence and objectivity are maintained in line with the PSIAS including where non-audit work is undertaken. Internal auditors will have no operational responsibilities. There have been no impairments impacting on the Chief Auditor’s independence and the team has been adequately resourced during the year. 3. Internal Audit Activity during 2023/2024 3.1 One specific engagement on the contract monitoring – implementing collaborative procurement is nearing completion and will be reported to management as soon as possible. The 2022/23 review of contract management of Social Care Contracts was completed during the year and reported to the Executive Sub-Committee on 17 November 2023. The main findings in relation to this review is summarised in table 1 below: Table 1 Audit Area Conclusion Contract Management – Social Care Contracts Substantial Assurance • The audit has identified that satisfactory arrangements were in place to develop social care framework contracts and there were no recommendations made during the review. 3.2 The Annual Report for 2022/2023 was submitted to the Executive Sub- committee on 19 May 2023. 3.3 The implementation rate of audit recommendations is a measure of operational culture and effectiveness. During 2023/24, one recommendation was followed up and found to be completed.
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- 3 - 3.4 Internal Audit also carried out reviews of the main corporate systems operating within Renfrewshire Council which support Scotland Excel’s activity. The main findings in relation to these are summarised in Table 2 below and Renfrewshire Council management have agreed to implement the audit recommendations made in relation to each review: Table 2 Audit Area Conclusion Debt Management Reasonable Assurance Minor improvements have been recommended in relation to timeous raising of invoices and documenting the strategy for debt management. Disaster Recovery Limited Assurance The audit identified scope for improvement in the existing arrangements. Recommendations were made to enhance and strengthen controls; including development of a central register of critical systems, formalizing ICT procurement guidance, and seeking assurance from software as a service providers regarding their ability to meet disaster recovery requirements. Payroll Overpayment Process Reasonable Assurance Improvements in processes and increased awareness over recent years has resulted in the value of overpayments being significantly reduced. By far, the main reason for overpayments occurring is late notification of changes by managers within the employing service. The auditor has recommended that clear and accessible guidance should be made available to service management, along with regular communications to ensure that newer managers are aware of the deadlines and where they can access relevant guidance. Health and Safety Limited Assurance The corporate arrangements for health and safety require to be improved. It was identified that procedures require to be reviewed and updated. Improvements are required in terms of corporate oversight, compliance and performance reporting. Purchasing Processes (Corporate Limited Assurance The review focused on corporate
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- 4 - Purchase Cards) purchase card procedures. The main areas for improvement identified relates to purchasing goods outwith the agreed procurement routes and the authorisation of goods ordered. There was also a lack of evidence relating to the authorisation of the increase of PCard spend limits. 4. Review of Internal Audit Performance 4.1 Internal Audit produces regular reports on its performance during the year to the Renfrewshire Council, Audit, Risk and Scrutiny Board, against a range of measures set annually by the Director of Finance and Resources. These targets are set for all internal audit engagements and include Renfrewshire Council and other associated bodies, for which the team provides internal audit services. Table 3 shows the actual performance against targeted performance for the year. Table 3 Internal Audit Performance 2023/24 Performance measure Target 2023/24 Actual 2023/24 % of audit assignments completed by target date 95% 92% % of audit assignments completed within time budget 95% 98.5% % completion of audit plan for the year* 95% 98.5% * this measures the completion percentage as at 31 March. 100% of the plan is ultimately delivered through the finalisation of the outstanding elements in the new financial year. 4.2 The percentage completion of the audit plan is slightly below the target set for the year. This was due to the level of unplanned leave and the additional time attributed to unplanned work. It should be noted that this had no effect on the planned reviews for Scotland Excel for 2023/24. The actual performance for the year for the two other indicators, is above the target performance level. 4.3 The PSIAS require the Chief Auditor to develop and maintain a quality assurance and improvement programme (QAIP) that covers all aspects of the internal audit activity. The QAIP must include both periodic internal self- assessments and five-yearly external assessments, carried out by a qualified, independent assessor from outwith the organisation. 4.4 We continued to participate in the Scottish Local Authorities Chief Internal Auditors’ Group peer review process. Our most recent external assessment was reported to the Council’s Audit, Risk and Scrutiny Board in May 2023 and
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- 5 - included 7 recommendations for improvement, all recommendations have now been completed. The annual internal self-assessment process has concluded that the internal audit service fully complies with the PSIAS. Risk Management 4.6 The internal audit service through the Risk Manager, provides advice and support to Scotland Excel officers, as required. 5. Planned Audit Work for 2024/25 5.1 Following a risk based assessment of the activities of Scotland Excel and consultation with the Chief Executive, the following internal audit work has been agreed for 20243/25: • A review of contract monitoring – contract delivery plan; • Follow up of previous audit work; • Ad-hoc internal audit and risk management advice. 6. Audit Assurance Statement 6.1 Internal Audit has performed its work in accordance with the role defined in paragraph 1.2. The audit work performed and completed has been reported to the Chief Executive, and to the Executive Sub Committee in this annual report. Where areas for improvement in internal control have been identified appropriate recommendations have been made and accepted for action by management. 6.2 In view of the continued challenges common to all public bodies, there will be a requirement for the council and the bodies for which it is host authority to exercise very close scrutiny over revenue spending over financial management and compliance with overarching governance arrangements, and this will continue to receive due internal audit attention. 6.3 It is not feasible for the system of internal control to be without any weakness. It is important to balance the risks involved in accepting systems limitations with the consequences if a problem emerges. Internal Audit recognises this and assesses this in its reporting mechanism. 6.4 There are corporate systems and processes within Renfrewshire Council that Scotland Excel rely upon. It can be seen from Table 2 above that some of these processes require to be improved to provide a reasonable level of assurance. Renfrewshire Council management has agreed to implement the recommendation made by internal audit, in relation to these reviews. In this context, it is considered that reasonable assurance can be placed upon the adequacy and effectiveness of Scotland Excel Joint Committee’s internal control, risk management and governance arrangements, as evidenced by:- • The results of the audit work in 2023/24 in relation to the corporate systems which supported Scotland Excel’s activities.
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- 6 - • Management action in response to audit recommendations. • Management self assessment of internal control, risk management and governance arrangements. • The regular review and updating of the Local Code of Corporate Governance by the Council in accordance with the Chartered Institute of Public Finance and Accountancy and Society of Local Authority Chief Executives framework for corporate governance requirements, and of the corporate governance arrangements within Scotland Excel. Signed. Chief Auditor Date 17 May 2024
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Renfrewshire Health and Social Care Integration Joint Board Internal Audit Annual Report 2023-2024 June 2024
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Renfrewshire Health and Social Care Integration Joint Board Internal Audit Annual Report 2023/2024 Contents Page 1. Introduction 1 2. Responsibilities of Management and Internal Audit 2 3. Internal Audit Activity in 2023/24 2 4. Review of Internal Audit Performance 2 5. Planned Audit Work for 2024/25 3 6. Audit Assurance Statement 4 Appendix 1 – Summary of Assurances 5
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- 1 - Renfrewshire Health and Social Care Integration Joint Board Internal Audit Annual Report 1 April 2023 – 31 March 2024 1. Introduction 1.1 Renfrewshire Council provides an internal audit service to the Renfrewshire Health and Social Care Integration Joint Board (IJB). This includes: • The compilation of an annual audit plan following consideration and evaluation of those areas of greatest risk in the organisation’s operation, and consultation with the Chief Officer and Senior Management; • Delivery of the planned audit assignments; • Follow up of previous audit recommendations; • Provision of any ongoing advice support and training on audit and risk related matters; • Provision of an Annual Report and Assurance Statement to the IJB. 1.2 The Service operates in accordance with the Public Sector Internal Audit Standards which defines Internal Audit’s role as: “......an independent, objective assurance and consulting activity designed to add value and improve an organisation’s operations. It helps an organisation accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes.” 1.3 In line with the Standards, the purpose of this Annual Report is to report on: • The outcome of the planned Internal Audit reviews 2023/24 relating to the IJB; • The outcome of Internal Audit reviews undertaken by partner bodies; • Internal audit performance; • Planned audit work for 2024/25; • The annual assurance statement which provides an opinion on the overall adequacy and effectiveness of the IJB’s internal control environment. 1.4 The operational delivery of services within the Health Board and Local Authority on behalf of the Integration Joint Board will be covered by their respective internal audit arrangements. In concluding on the overall opinion, the Chief Internal Auditor has conducted a review of the internal audit reports issued to the IJB in the year, the internal audit annual report from Renfrewshire Council and progress summaries from NHS Greater Glasgow and Clyde. (Appendix 1)
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- 2 - 2. Responsibilities of Management and Internal Audit 2.1 It is the responsibility of management to ensure that the areas under their control are adequate and effective and that there is a sound system of internal control which facilitates the effective exercise of the organisation’s functions and which includes arrangements for the management of risk. 2.2 Internal Audit is not a substitute for effective control exercised by management as part of their responsibilities. Internal Audit’s role is to independently assess the adequacy of the risk management, internal controls and governance arrangements put in place by management and to undertake sufficient work to evaluate and conclude on the adequacy of those controls for the period under review. 3. Internal Audit Activity during 2023/2024 3.1 The Internal Audit Plan for the IJB for 2023/2024 provided for a review of performance management and the annual review of the adequacy and compliance with the Local Code of Corporate Governance. The review of performance management was reported to the IJB Audit, Risk and Scrutiny Committee on 15 March 2024. The review of compliance with the Local Code of Corporate Governance is included on today’s agenda. 3.2 The Annual Report for 2022/2023 was submitted to the Integration Joint Board on 23 June 2023. 3.3 The implementation rate of audit recommendations is a measure of operational culture and effectiveness. During 2023/24, 3 recommendations were followed up and all have been fully implemented. 4. Review of Internal Audit Performance 4.1 Internal Audit produces regular reports on its performance during the year to Renfrewshire Council’s Audit, Risk and Scrutiny Board, against a range of measures set annually by Renfrewshire Council’s Director of Finance and Resources. These targets are set for all internal audit engagements and include Renfrewshire Council and other associated bodies, for which the team provides internal audit services. Table 1 shows the actual performance against targeted performance for the year. Table 1 Internal Audit Performance 2023/24 Performance measure Target 2023/24 Actual 2023/24 % completion of audit plan for the year* 95% 92% % engagements completed by target date 95% 98.5% % engagements completed within time budget 95% 98.5%
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- 3 - * this measures the completion percentage as at 31 March. 100% of the plan is ultimately delivered through the finalisation of the outstanding elements in the new financial year. 4.2 The percentage completion of the audit plan is slightly below the target set for the year. This was due to the level of unplanned leave and the additional time attributed to unplanned work. It should be noted that this had no effect on the planned reviews for the IJB for 2023/24 which are 100% complete. The actual performance for the year for the two other indicators, is above the target performance level. 4.3 The PSIAS require the Chief Auditor to develop and maintain a quality assurance and improvement programme (QAIP) that covers all aspects of the internal audit activity. The QAIP must include both periodic internal self- assessments and five-yearly external assessments, carried out by a qualified, independent assessor from outwith the organisation. 4.4 We continued to participate in the Scottish Local Authorities Chief Internal Auditors’ Group peer review process. Our most recent external assessment was reported to the Council’s Audit, Risk and Scrutiny Board in May 2023 and included 7 recommendations for improvement, all recommendations have now been completed. The annual internal self-assessment process has concluded that the internal audit service fully complies with the PSIAS. 5. Planned Work for 2024/25 5.1 Following a risk-based assessment of the activities of the IJB and consultation with the senior management team, the Internal Audit Plan for 2024/2025 provides for 40 days of Internal Audit resource to undertake: • A review of financial planning; and • The annual review of the adequacy and effectiveness of the Local Code of Corporate Governance. The plan also provides time for planning and reporting, follow up on previous recommendations, the annual self-assessment of the Audit Committee arrangements, ad-hoc advice, consultancy and training. The Internal Audit Plan for 2024/2025 was approved by the IJB Audit, Risk and Scrutiny Committee on 15 March 2024. 6. Audit Assurance Statement 6.1 The audit work performed in relation to the 2023/24 internal audit plan has been reported to the Chief Officer. Relevant audit work undertaken by partner organisations is reported to the Audit, Risk and Scrutiny Committee. Where areas for improvement in internal control have been identified, appropriate recommendations have been made and accepted for action by management. 6.2 There are no significant matters arising in relation to those audit engagements specific to the IJB and there have been no impairments impacting on the Chief
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- 4 - Auditor’s independence and the team has been adequately resourced during the year. 6.3 It is not feasible for the system of internal control to be without any weakness. It is important to balance the risks involved in accepting systems limitations with the consequences if a problem emerges. Internal Audit recognises this and assesses this in its reporting mechanism. 6.4 There are corporate systems and processes within Renfrewshire Council and NHS Greater Glasgow and Clyde that the IJB rely upon. It can be seen from Appendix 1, that some of these processes require to be improved to provide a reasonable level of assurance. 6.5 In this context, it is considered that a reasonable level of assurance can be placed upon the adequacy and effectiveness of the Integration Joint Board’s internal control, risk management and governance arrangements, as evidenced by:- • The results of the audit work in 2023/24 and the opinion’s contained in the Internal Audit Annual Reports of the Local Authority and progress reports from the Health Board. • Management self-assessment of internal control, risk management and governance arrangements. • Management action to respond to audit recommendations. Chief Internal Auditor 21 June 2024
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- 5 - Appendix 1 Summary of Internal Audit Assurances for the IJB and Partner Organisations, Renfrewshire Council and NHS Greater Glasgow and Clyde Integration Joint Board Audit Engagement Assurance Level Significant Matters Local Code of Corporate Governance Substantial • None Performance Management Substantial • None Renfrewshire Council Audit Engagement Assurance Level Significant Matters Cyber Security Reasonable • None Information Asset Register Limited • There was a requirement to improve accountability by services for the upkeep of the Information Asset Register and oversight of the completeness of the register could be improved. All recommendations have now been implemented. Disaster Recovery Limited • There is scope to improve the existing arrangements. Recommendations were made to enhance and strengthen controls; including development of a central register of critical systems, formalising ICT procurement guidance, and seeking assurance from software as a service providers regarding their ability to meet disaster recovery requirements. Care at Home Processes Substantial • None Debt Management Reasonable • None Payroll Overpayment Process Reasonable • None Health and Safety Limited • The corporate arrangements for health and safety require to be improved. It was identified that procedures require to be reviewed and updated. Improvements are required in terms of corporate oversight, compliance and performance reporting. Purchasing Processes (Corporate Purchase Cards) Limited • The review focused on corporate purchase card procedures. The main areas for improvement identified relates to purchasing goods outwith the agreed
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- 6 - procurement routes and the authorisation of goods ordered. There was also a lack of evidence relating to the authorisation of the increase of PCard spend limits. NHS Greater Glasgow and Clyde Audit Engagement Overall Audit Rating Significant Matters Public Protection Arrangements Substantial Improvement Required • Improvements were required in relation to guidance documents and training. Use of Agency Staff Substantial Improvement Required • The use of agency staff in some area could not be explained by increased vacancy levels. Moving Forward Together Implementation High risk • The risk reflects the ability to progress with transformational activity within an extremely challenging operating environment, with increased pressure on services and both resourcing and financial constraints, remains an area of significant uncertainty. Infection Prevention and Control Minor improvement required • None Consultant Job Planning Substantial improvement required • Improvements are required in relation to job planning and monitoring the delivery of these plans. eHealth Application Access Management Minor improvement required • None Public Health Screening Minor improvement required • None Managing Staff Attendance Minor improvement required • None
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Appendix 4 Internal Audit Report IJB - Governance Arrangements (B0017/2024/001) Date: May 2024 COMMITTEE SUMMARY Audit Objectives The Renfrewshire Integrated Joint Board (IJB) have developed local governance arrangements that are designed to ensure compliance with, ‘Delivering Good Governance in Local Government: Framework,’ published by CIPFA. The objectives of this audit were to review independently and report annually to the IJB Audit, Risk and Scrutiny Committee: • To provide assurance on the adequacy and effectiveness of the Local Code of Corporate Governance and the extent of compliance with it. • To support the Chief Internal Auditor’s annual opinion included in the Internal Audit Annual Report and the Governance Statement included in the Annual Accounts. Audit Scope 1. Obtained an up-to-date copy of the IJB’s Local Code of Corporate Governance and selected a sample of elements for compliance testing. 2. Obtained the appropriate evidence to confirm compliance with the Code.here was adequate management oversight for the selected performance indicators. Key Audit Assurances 1. The Local Code and Sources of Assurance for Governance Arrangements was updated and submitted to the Renfrewshire Integration Joint Board on the 23rd of June 2023. 2. Based on our sample check of the evidence used to demonstrate compliance, we would confirm that the IJB complies with the requirements of the Local Code of Corporate Governance. Key Risks • No key risks were identified as a result of this audit.
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Overall Audit Opinion Internal Audit has reviewed the adequacy and effectiveness of the revised Code which was presented to the Renfrewshire Integration Joint Board on the 23rd of June 2023. Based on our sample check of the evidence used to demonstrate compliance, we would confirm that the IJB complies with the requirements of the Local Code of Corporate Governance. In addition, it is evident that the Local Code has been subject to regular review and updating in line with developments in best practice. Management Commentary N/A as no key risks identified.
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Glasgow and Clyde Valley Strategic Development Planning Authority Annual Report 2023-2024 Renfrewshire Council Internal Audit June 2024
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Glasgow and Clyde Valley Strategic Development Planning Authority Internal Audit Annual Report 2023/2024 Contents Page 1. Introduction 1 2. Responsibilities of Management and Internal Audit 2 3. Internal Audit Activity in 2023/24 2 4. Internal Audit Performance 4 5. Planned Audit Work for 2024/25 5 6. Audit Assurance Statement 5
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- 1 - Glasgow and Clyde Valley Strategic Development Planning Authority Internal Audit Annual Report 1 April 2023 – 31 March 2024 1. Introduction 1.1 As host Authority, Renfrewshire Council provides an internal audit service to Glasgow and Clyde Valley Strategic Development Planning Authority. This includes: • The compilation of an annual audit plan following consideration and evaluation of those areas of greatest risk in the organisation’s operation, and consultation with the Strategic Development Plan Manager; • Delivery of the planned audit assignments; • Follow up of previous audit recommendations; • Provision of any ongoing advice and support on audit and risk management related matters; • Provision of an Annual Report and Assurance Statement, and presentation to elected members at the Glasgow and Clyde Valley Strategic Development Planning Authority. 1.2 The Service operates in accordance with the Public Sector Internal Audit Standards which defines Internal Audit’s role as: “......an independent, objective assurance and consulting activity designed to add value and improve an organisation’s operations. It helps an organisation accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes.” 1.3 In line with the Standards, the purpose of this Annual Report is to report on: • The outcome of any planned Internal Audit reviews in 2023/24 relating to the Glasgow and the Clyde Valley Strategic Development Planning Authority; • The outcome of Internal Audit reviews of supporting Renfrewshire Council corporate systems; • Internal audit performance; • Planned audit work for 2024/25; • The annual assurance statement which provides an opinion on the overall adequacy and effectiveness of the Planning Authority’s internal control environment.
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- 2 - 2. Responsibilities of Management and Internal Audit 2.1 It is the responsibility of management to ensure that the areas under their control are adequate and effective and that there is a sound system of internal control which facilitates the effective exercise of the organisation’s functions and which includes arrangements for the management of risk. 2.2 Internal Audit is not a substitute for effective control exercised by management as part of their responsibilities. Internal Audit’s role is to independently assess the adequacy of the risk management, internal controls and governance arrangements put in place by management and to undertake sufficient work to evaluate and conclude on the adequacy of those controls for the period under review. 2.3 The internal audit team will ensure that independence and objectivity are maintained in line with the PSIAS including where non-audit work is undertaken. Internal auditors will have no operational responsibilities. There have been no impairments impacting on the Chief Auditor’s independence and the team has been adequately resourced during the year. 3. Internal Audit Activity during 2023/2024 3.1 The Annual Report for 2022/2023 was submitted to the Joint Board on 12 June 2023. 3.2 There were no outstanding audit recommendations which required to be followed up as part of the 2023/24 annual follow up exercise. 3.3 Internal Audit also conduct reviews of the main corporate systems operating within Renfrewshire Council which support the Committee’s activity. The main findings in relation to these are summarised in Table 1 below and Renfrewshire Council management have agreed to implement the audit recommendations made in relation to each review: Table 1 Audit Area Conclusion Debt Management Reasonable Assurance Minor improvements have been recommended in relation to timeous raising of invoices and documenting the strategy for debt management. Disaster Recovery • Limited Assurance The audit identified scope for improvement in the existing arrangements. Recommendations were made to enhance and strengthen controls; including development of a central register of critical systems, formalizing ICT procurement guidance, and seeking
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- 3 - assurance from software as a service providers regarding their ability to meet disaster recovery requirements. Payroll Overpayment Process • Reasonable Assurance Improvements in processes and increased awareness over recent years has resulted in the value of overpayments being significantly reduced. By far, the main reason for overpayments occurring is late notification of changes by managers within the employing service. The auditor has recommended that clear and accessible guidance should be made available to service management, along with regular communications to ensure that newer managers are aware of the deadlines and where they can access relevant guidance. 4. Review of Internal Audit Performance 4.1 Internal Audit produces regular reports on its performance during the year to the Renfrewshire Council, Audit, Risk and Scrutiny Board, against a range of measures set annually by the Director of Finance and Resources. These targets are set for all internal audit engagements and include Renfrewshire Council and other associated bodies, for which the team provides internal audit services. Table 2 shows the actual performance against targeted performance for the year. Table 2 Internal Audit Performance 2023/24 Performance measure Target 2023/24 Actual 2023/24 % completion of audit plan for the year* 95% 92% % of audit assignments completed within time budget 95% 98.5% % of audit assignments completed by target date 95% 98.5% * this measures the completion percentage as at 31 March. 100% of the plan is ultimately delivered through the finalisation of the outstanding elements in the new financial year.
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- 4 - 4.2 The percentage completion of the audit plan is slightly below the target set for the year. This was due, in the main, to a higher than anticipated level of unplanned leave and the additional time attributed to unplanned work. It should be noted that the planned internal audit activity within the planning authority is 100% complete. The actual performance for the year for the two other indicators, is above the target performance level. 4.3 The PSIAS require the Chief Auditor to develop and maintain a quality assurance and improvement programme (QAIP) that covers all aspects of the internal audit activity. The QAIP must include both periodic internal self- assessments and five-yearly external assessments, carried out by a qualified, independent assessor from outwith the organisation. 4.4 We continued to participate in the Scottish Local Authorities Chief Internal Auditors’ Group peer review process. Our most recent external assessment was reported to the Council’s Audit, Risk and Scrutiny Board in May 2023 and included 7 recommendations for improvement, all recommendations have now been completed. The annual internal self-assessment process has concluded that the internal audit service fully complies with the PSIAS. External Audit Risk Management 4.6 The internal audit service through the Risk Manager, provides advice and support to the GCVSDPA officers, as required. 5. Planned Work for 2023/24 5.1 Following a risk based assessment of the activities of the Glasgow and Clyde Valley Strategic Development Planning Authority and consultation with the Head of Economy and Development the following internal audit work has been agreed for 2023/24: • Ad-hoc internal audit and risk management advice; • Annual report to support the Governance Statement. 6. Audit Assurance Statement 6.1 Internal Audit has performed its work in accordance with the role defined in paragraph 1.2. The audit work performed has been reported to the Strategic Development Plan Manager, and to the Joint Committee in this annual report. Where areas for improvement in internal control have been identified, appropriate recommendations have been made and accepted for action by management. 6.2 In view of the continued challenges common to all public bodies, there will be a requirement for the council and the bodies for which it is host authority to
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- 5 - exercise very close scrutiny over expenditure, and both areas will continue to receive due internal audit attention. 6.3 It is not feasible for the system of internal control to be without any weakness. It is important to balance the risks involved in accepting systems limitations with the consequences if a problem emerges. Internal Audit recognises this and assesses this in its reporting mechanism. 6.4 There are corporate systems and processes within Renfrewshire Council that the Planning Authority rely upon. It can be seen from Table 2 above that some of these processes require to be improved to provide a reasonable level of assurance. Renfrewshire Council management has agreed to implement the recommendation made by internal audit, in relation to these reviews. In this context, it is considered that a reasonable level of assurance can be placed upon the adequacy and effectiveness of the Glasgow and Clyde Valley Strategic Development Planning Authority’s internal control, risk management and governance arrangements, as evidenced by:- • The results of the audit work in 2023/24 in relation to the corporate systems which supported the Glasgow and Clyde Valley Strategic Development Planning Authority’s activities. • Management action in response to audit recommendations. • Management self assessment of internal control, risk management and governance arrangements. • The regular review and updating of the Local Code of Corporate Governance by the Council in accordance with the CIPFA/SOLACE framework for corporate governance requirements and of the corporate governance arrangements within the Glasgow and Clyde Valley Strategic Development Planning Authority. Signed Chief Auditor Date 10 June 2024