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Policy and Level of Service for Winter 2022/23

Perth and Kinross Council · 21 September 2022
Back to Environment, Infrastructure and Economic Development Committee — 21 September 2022 and its agenda

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PERTH AND KINROSS COUNCIL 
Environment, Infrastructure and Economic Development 
21 September 2022 
POLICY AND LEVEL OF SERVICE FOR WINTER 2022/2023 
Report by Head of Environment and Consumer Services
(Report No. 22/224) 
1. PURPOSE
1.1 This report describes the winter season experienced in 2021/2022 and
proposes a level of service for the 2022/23 winter season period, the aim
being to permit winter weather to be treated and assist the safe movement of
pedestrians and vehicles across the Council area. 
1.2 The Winter Maintenance Policy is designed to deal with a typical winter and
the level of service complies with the recommendations laid down in Code of
Practice 'Well-managed highway infrastructure' (the code).  The code refers to
practical guidance by the National Winter Service Research Group (NWSRG). 
1.3 Severe snow events may restrict movement during periods when demand
exceeds the available resources.  Teams will continue to focus their efforts on
priority routes whilst continually reviewing conditions and routes to ensure
optimal efficiency. However, often during these severe events the Council can
not meet the public’s expectations. 
2. RECOMMENDATIONS 
2.1 It is recommended that the Environment, Infrastructure and Economic
Development Committee: 
notes that changes to last year’s policy and level of service for winter are
shown in italics 
approves the level of service for the gritting and snow clearing of roads and
footways in Perth and Kinross for the forthcoming winter period, using plant
and labour resources of Tayside Contracts, other Council Services and
private contractors as required.

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3. STRUCTURE OF REPORT 
a. This report is structured over the following sections: 
• Section 4: Background  
• Section 5: Proposals 
• Section 6: Conclusion  
• Appendices 
4. BACKGROUND / MAIN ISSUES 
4.1 Within Perth and Kinross, there are a number of winter service arrangements
for our public roads.  Around 910km of the Council’s 2,500km road network is
designated as a high priority for winter service.  These priority routes receive
precautionary treatment that aims to keep them generally ice-free, although
this can never be guaranteed. 
4.2 The Council also provides a high level of service on priority footways in busy
urban areas.  Lower levels of treatment are provided on the remainder of the
carriageway and footway network, as and when required, during normal
working hours. However, it is not possible to treat every road and footway,
particularly during severe weather events.  Very low priority carriageways and
footways are normally not treated, unless hard packed snow or ice threatens
to prevent access for essential services. 
4.3      In periods of prolonged severe weather, resources are targeted towards
keeping the strategic road and footways network open.  As a result, it can be
a considerable time (in some cases several days) before lower priority routes
are reached.  The availability of operatives also impacts on the level of cover
that can be provided for footway treatment. 
4.4 The Scottish Government is responsible for the winter service on the 250 km
of trunk road network within Perth and Kinross covering the M90 & A90 which
was awarded to Operating Company – Amey, to manage from August 2022.
The A9 and A85 has been managed by the Operating Company - BEAR
(Scotland) Ltd for many years but the section of A9 from Keir Roundabout to
Broxden is also now the responsibility of Amey. 
4.5 Experience of recent winters has shown that the level of service as set out in
this Policy is generally achievable, although public expectation is significantly
higher in severe snow and ice events than can reasonably be delivered.  This
is particularly the case on the lower priority roads and footways.   
4.6 Winter seasons are always unpredictable. 2021/22 was what can be
described as a “typical winter” with regular afternoon/evening treatments to
prevent ice forming overnight, followed by morning checks and treatment
where wet weather had washed the salt off and thus required retreatment.

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4.7  Planned activity is based on forecast road surface temperatures rather than
air temperatures as reported in news forecasts.  Operationally, fewer actions
were carried out compared to the previous winter and sits around the 6 year
average, hence deemed a typical winter.  The reduced period of nightshift
cover put in place compared to previous seasons still required broadly similar
levels of treatment, thus justifying compressing the period the nightshift was
available.  Table 1 Operational Activity Statistics details activity over last
winter compared to previous years, highlighting:   
• there was only a requirement to plough snow from the network for 8 days
(measured as treatment across 50% of the network)
• 14,868 tonnes of salt were spread, a decrease of 9,290 tonnes the previous
winter.  
4.8 With over 1,600 grit bins, keeping them fully stocked when demand is high is
challenging.  Last winter, 3rd party contractors assisted in stocking grit bins in
advance of winter and replenishing during the season.  As it was a relatively
mild season, self-help was not exhaustive and, as such requests could
broadly be kept up with.  Moving forward, officers are investigating the
introduction of QR codes, which would provide residents with a quick and
easy way of informing the Council of the need to re-stock an empty grit bin,
although it is unlikely that this new facility will be introduced for the coming
winter. 
4.9 Although a typical winter season, £3.810m budget was exceeded, out-turning
at £4.035m indicating that the budget is inadequate for the service required. 
The balance of cost is funded from Council reserves. The budget for the
current winter programme (2022/23) has been increased to £3.865m,
although it is recognised that, as in previous years, the outturn position will
depend on the extent of the winter weather. 
4.10 At the end of each winter, a review of operations is undertaken with
stakeholder consultation to identify areas of good practice, challenges faced,
capacity and resource issues and improvements or adjustments to future
plans.  Changing weather patterns, resources and personnel constraints
mean that the winter service needs to be agile and flexible to respond
effectively.   
4.11 These management reviews seek to provide an acceptable level of service
whilst minimising costs, complying with working time directives and managing
the work/life balance for personnel.  As part of the review all elected members
and Community Councils were contacted and invited to provide feedback on
the 2021/2022 service to inform improvements or adjustments for the current
year.  As it was not a severe winter season, minimal feedback was received.

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4.12 The Council have 8 weather stations, 2 carriageway sensors and 9 camera
sites (3 sites have dual directional cameras) placed strategically across the
network.  The station data and images are shared with neighbouring
authorities & BEAR Scotland, with their information reciprocally shared with
Perth and Kinross.  The camera images are also available on the Council
website alongside a community camera at Spittal of Glenshee (which the
Council helped fund) and Braemar. The Council would welcome discussions
with other community groups around installing additional cameras and sharing
the costs/images. This infrastructure is maintained, and information retrieved /
interpolated by Vaisala. The weather forecast contract for the winter of
2022/23 will again be provided by MetDesk Weather Services.  Both contracts
are administered by Tayside Procurement Consortium on behalf of seven
councils working collaboratively to achieve economies of scale. 
Table 1 – Operational Activity Statistics
Action 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22
Category 1 pre gritting  46 46 70 33 56 53 47
Category 1 Morning
De Ice or Snow
Clearing  
80 71 108 53 66 66 76
Treatment on night
shift routes
82 63 91 55 82 61 58
Number of snow days
(>50% of network)
37 29 35 7 10 37 8
Treatment on Cat 2
network 
34 24 56 28 20 44 31
Treatment on Cat 3
network
7 5 12 3 1 17 6
Treatment on footway
network
23 11 50 19 12 38 25
Salt used (t) 21,300 13,301 30,632 12,191 18,681 24,158 14,868
Grit Sand used (t) 466 965 3,322 675 875 3,412 750
Red/Orange Alert in
operation (days)
3 2 19 0 2 35 11 
5. PROPOSALS 
5.1 Cover will commence on 17 October 2022 and run until 2 April 2023.
Appendix 1 details the phased resources available and the times that the
agreed level of service will be provided, if treatment is required.  However, in
periods of prolonged severe weather, this level of service is often not
achievable due to a requirement to ensure that  operatives are given adequate
(statutory) rest breaks and do not exceed driver hours. 
5.2 Over weekends and public holidays, a driver cohort that can treat only the
Category 1 road and footway network is available.  This is because we need
the entire workforce to widely treat the lower categories, and to do this 7 days
a week would prevent road workers getting adequate (statutory) breaks.

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5.3 A reduced level of staff and vehicles are available during the lead in and lead
out periods reflecting weather patterns.  In circumstances when unseasonal
weather is forecast/experienced, volunteers are sought to support any
response and work outwith normal hours. Resourcing reduced
staffing/vehicles during these periods assists in containing costs. However,
this presents capacity risks when adverse weather is encountered. 
5.4 In severe weather conditions, the higher priority routes may have to be treated
several times before resources can be diverted to lower usage roads.
Treatment may be restricted to clearing only the carriageway, or one footway,
to ensure resources are utilised as widely  as possible across communities. 
5.5 Tayside Contracts provide the labour to drive all carriageway gritters.  The
national shortage of HGV/LGV drivers continues along with general
challenges in attracting and retaining staff.  This has directly impacted
available driver numbers and various initiatives are being pursued, including
utilising the sub-contract supply chain, to fill “gaps” in the driver rotas.   
5.6 Target Completion Time - during the main cover period the target completion
time for routine morning de-icing of Category 1 carriageways is 07:30 (09:00
on Sundays and nationally recognised public holidays).  The treatment time in
severe weather conditions will be longer.  When snow falls it can take twice as
long to complete treatment, as vehicles need to travel more slowly and
ploughing is required in both directions.  With the exception of the four
nightshift routes, which operate during the main standby period, no treatment
will routinely extend beyond 21:00 (see Appendix 2a): 
• Category 1 priority roads will be treated seven days per week as
detailed above.
• Category 2 roads will be treated five days per week (Monday to Friday)
as resources permit between 08:00 – 15.00.
• Category 3 routes comprise of roads which are not normally treated,
except in prolonged ice or snow conditions and only when resources
become available.  Each treatment route will be arranged so that the
most important parts are treated first, whilst taking account of
operational efficiency. 
5.7 Footways receive treatment according to their usage and importance in the
public road network (see Appendix 2a). Based on this assessment: 
• Category 1 priority footways will be treated seven days per week within
the main winter period, with extended hours on weekdays if an alert is
called.  No footway treatment will be carried out on Christmas Day and
New Year’s Day as (in general) shops are not open on those days.
However as Christmas Day/New Year’s Day both fall on a Sunday, it is
intended to use staff rotas for the public holidays of Monday 26t and
Tuesday 27 December and Monday 2 and Tuesday 3 January 2023 to
prevent three consecutive days in each week without footway
treatment.

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• In periods of daily repeat treatment officer discretion will be applied to
treating the side of a footway “not normally treated”.  Consideration will
also be given to rotation of treatment across settlements to ensure fair
coverage.  This flexibility will widen route coverage whilst not
compromising category 1 route safety. 
• Category 2 footway routes will be treated five days per week (Monday
to Friday) as resources permit between 08:00 – 15.00.
• Category 3 routes comprise of footways which are not normally treated,
except in prolonged ice or snow conditions and only when resources
become available. 
5.8   Situations occur which need restrictions on hours, routes, and the
employment of contractors etc. to be relaxed, to deal more effectively with the
emergency.  This is allowed for and controlled by a system of ‘Alerts’.  In
serious situations, either an Orange or Red Alert can be authorised by the
Road Maintenance Partnership Manager, to allow working arrangements out
with the ‘normal’ policy such as employing 3rd parties to work on clearing/lifting
snow or exceeding driver hours to deal with un-forecast situations.   
5.9 Last winter season saw 14,868 tonnes of salt spread, leaving a holding in the
salt domes of ~6000 tonne.  As the price for marine salt has again increased
considerably this year (on top of increases for winter 2021/22) due to shipping
costs, we are using an increased quantity of rock salt this season. Marine salt
will still be used in footway ploughs.  It is anticipated that the move to rock salt
will result in a net saving to the Council, however this will be dependent on
weather conditions and the number of any resulting re-applications.   
5.10 The Council currently provides in excess of 1,600 grit bins, reflecting our
approach to encourage self-help and the policy not to treat some minor roads
routinely.  Any request for additional grit bins may require relocation of grit
bins with minimal usage.  Grit bins are generally only provided on steep
gradients, tight bends, and steps or in some special cases where there is a
specific community need. The routinely available resources to service and
replenish these containers is at capacity and 3rd party contractors will again be
used to assist replenishing these.  Additionally bulk bags of salt are available
should communities request a quick supplementary supply.  Additional push
along barrows are also available for community groups/individuals to assist in
treating areas the Council does not routinely get to. 
5.11 Discussions have taken place with residents in Glen Quaich who have
indicated a willingness to plough and grit part of the road from Amulree to The
Garrows (last property before going over the hill).  The Council will, via
Tayside Contracts, provide snow plough blades, a trailing gritting attachment
and salt to enable them to achieve this.  Council officers will, in conjunction
with residents, monitor effectiveness so this can be rolled out further, if
interested parties come forward. 
5.12  Voluntary arrangements are in place with 68 farmers to whom the Council
supplies snow ploughs, which they fit to their own vehicles to clear snow on
specified lengths of public road, and their own private roads.  Farmers provide

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an invaluable additional resource and following a reduction in 2020/21,
additional efforts were made by officers to support and encourage farmers to
complete the application process for 2021/22 resulting in around 20 coming
back on board supported by 6 new ones. The farmers included on this
agreement cover around 300km of road, just under 8% of the overall Council
road network. 
5.13 In addition, 32 of these farmers have indicated that they are available to be
employed in severe conditions to undertake snow clearing of additional
lengths of road.  These farmers are called on for Orange Alerts.  Again, these
farmers provide a much appreciated and important service. 
5.14  There is a national desire to move people away from cars to other forms of 
active travel such as buses, bicycles and walking.  The Council’s approach
and programme to achieve this will impact on winter service delivery as
different types and numbers of vehicles/drivers will be required.  The
approach will also likely be different across urban and rural locations.
Consideration of requirements and funding implications for winter service
should be included when developing these active travel plans. 
6. CONCLUSION   
6.1 Based on previous successful service delivery, it is concluded that the winter
maintenance service should be delivered as outlined in this report. 
6.2 The Executive Director (Communities) is authorised to make arrangements
out with the policy and level of service in exceptional conditions such as snow
and flooding emergencies 
6.3 The winter maintenance budget, (£3.865m) is also used to fund other
weather-related emergencies, such as works to mitigate immediate risk of
flooding to properties/roads and wind damage, directly affecting free
movement across the network. 
Author
Name  Designation Contact Details
Stuart D’All Road Maintenance
Partnership Manager
(01738) 475000
ComCommiteeReports@pkc.gov.uk 
Approved 
Name Designation Date
Barbara Renton Executive Director
(Communities)
12 September 2022 
APPENDICES
• Appendix 1 – Period of Cover
• Appendix 2a – Level of Service & Priority Systems (Carriageways)
• Appendix 2b -  Level of Service & Priority Systems (Footways)
• Appendix 3 – Category 1A Carriageway Snow Routes

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ANNEX 
1. IMPLICATIONS, ASSESSMENTS, CONSULTATION AND
COMMUNICATION 
Strategic Implications Yes / None
Community Plan / Single Outcome Agreement  Yes
Corporate Plan  Yes
Resource Implications  
Financial  Yes
Workforce Yes
Asset Management (land, property, IST) None
Assessments  
Equality Impact Assessment Yes
Strategic Environmental Assessment Yes
Sustainability (community, economic, environmental) Yes
Legal and Governance  None
Risk Yes
Consultation 
Internal  Yes
External  Yes
Communication 
Communications Plan  Yes 
1. Strategic Implications  
Community Plan / Single Outcome Agreement 
1.1 The winter maintenance service is provided to ensure that transport links
essential to economic and social activity can continue to be used safely
throughout most of the winter. However, it is not the intention and is not
possible to keep all roads free from ice and snow at all times. 
1.2 The Council’s policy is set out in Report 96/180 “Summary of Council Policies
for Roads and Transport” approved by the Roads and Transport Committee
on 24 April 1996: (Art. 63/96). It is deemed that this policy is still relevant. 
1.3 Policy 5 of the above report - The Council will operate a priority system of
winter maintenance which will, as far as reasonably practicable, permit the
safe movement of vehicular and pedestrian traffic on the more important parts
of the road and footway network, taking into account the finance which has
been made available. The priority system will be applied uniformly and will, as
far as possible, contain costs to an acceptable level. 
1.4 The objective of this policy is to enable the Council to comply with its statutory
duty as set out in Section 34 of the Roads (Scotland) Act 1984 which states:
“A roads authority shall take such steps as they consider reasonable to
prevent snow and ice endangering the safe passage of pedestrians and
vehicles over public roads.” The policy allows the Council to meet its statutory
obligations by providing the most effective winter maintenance service it can

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within the constraints of its finite resources. During severe weather, the
Council will endeavour to keep delays to a reasonable minimum. 
Corporate Plan 
1.5 The Council’s Corporate Plan for Securing the Future 2018 and Beyond lays
out five Objectives which provide clear strategic direction, inform decisions at
a corporate and service level and shape resources allocation.  This report
impacts on the following:- 
i) Promoting a prosperous, inclusive and sustainable economy
ii) Supporting people to lead and independent, healthy and active life
iii) Creating a safe and sustainable place for future generations 
2. Resource Implications 
Financial 
2.1 The following table illustrates the pattern of expenditure in recent years. 
2.2 The actual expenditure on the Winter Service will be dependent upon the
severity of the weather throughout the winter and other emergencies
throughout the year and will be closely monitored and reported regularly to the
Strategic Policy & Resources Committee. 
2.3 The costs of providing a winter service is split into two distinct areas:
• Standing Charges – these are the costs involved in having specialised
plant, depots, hired plant and standby personnel etc in place to provide
the service. These  are effectively “up front” costs incurred irrespective
of weather conditions.
• Operating costs – cover the cost of fuel, routine repairs, salt, grit sand
and the actual cost of paying staff and operatives to provide the
service. 
2.4 As detailed in the table in paragraph 2.1 the average outturn cost over the
past seven years is £4.110M which exceeds the budget figure.  Last winter,
which is considered to have been a typical winter is still fifth highest cost in
last 10 years.  Six of the last ten years out-turn costs exceed the current
Year  Budget  Standing
Charges
Operating
Costs
Outturn Cost
2015/16 £3.617m £2.088m £1.568m £3.656m
2016/17 £3.617m £2.148 £1.223 £3.371m
2017/18 £3.717m £2.185m £2.857m £5.042m
2018/19 £3.714m £1.738m £1.833m £3.571m
2019/20 £3.714m £1.436m £2.885m £4.321m
2020/21 £3.714m £1.683m £3.091m £4.774m
2021/22 £3.810m £1.600m £2.435m £4.035m
Mean    £4.110m

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budget and the Council will undoubtedly need to continue to utilise reserve
funds to meet the full cost of the Winter Service. 
2.5 The Council have this year set a budget for £3.865m for winter 2022– 2023
and this report is brought it to committee to enable preparations to begin for
the winter season.  It is recognised that in these continuing unprecedented
times the Council financial position may change requiring a subsequent
alteration in the levels of service delivery to match the available budget. 
2.6 The Council will continue to implement operational and efficiencies savings to
mitigate costs but as winter is unpredictable the cost will vary. 
Workforce 
2.7 The staff and the operatives of Tayside Contracts and the Council Services
who provide the service, have demonstrated over the life of the Council, that
they have the experience, flexibility and expertise to effectively tackle the
worst of winter weather, although public expectation will exceed the ambitions
of what officers can realistically achieve. As stated in the report market forces
for HGV/LGV drivers and staff in general, present a challenge in attracting
and retaining staff. Rotas will be populated with employed staff and measures
taken to fill required roles. 
3. Assessments 
Equality Impact Assessment 
3.1 An equality impact assessment has been completed with the following
outcomes for functions, policies, procedures or strategies in relation to race,
gender and disability and other relevant protected characteristics.  This
supports the Council’s legal requirement to comply with the duty to assess
and consult on relevant new and existing policies.
3.2 The function, policy, procedure or strategy presented in this report was
considered under the Corporate Equalities Impact Assessment process
(EqIA) with the following outcome: 
(i) Assessed as relevant and actions taken to reduce or remove the
following negative impacts: 
• There are finite resources which limit the amount of treatment
which can be carried out.
(ii)  Assessed as relevant and the following positive outcomes expected 
following implementation. 
(iii) The Winter Manual will have a list of priorities for snow clearing. It will
include also include giving priority to clearing bus stops disabled
parking bays and pedestrian crossing points (both designated
pedestrian facilities, and at road junctions) to assist pedestrians, to
complete the link between cleared footways and carriageways.

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(iv) Publicity information on the Winter Service via, local media and
www.pkc.gov.uk will recommend that members of the community
should look out for vulnerable community members and see if they can
provide any assistance to them. It will also emphasise that the Council
needs the assistance and support of as many members of the
community as possible in order to restore the roads and footways to a
safe condition. 
Strategic Environmental Assessment 
3.3 Strategic Environmental Assessment (SEA) is a legal requirement under the
Environmental Assessment (Scotland) Act 2005 that applies to all qualifying
plans, programmes and strategies, including policies (PPS). 
3.4 The matters presented in this report were considered under the
Environmental Assessment (Scotland) Act 2005 and pre-screening has
identified that the PPS will have no or minimal environmental effects. It is
therefore exempt and the SEA Gateway has been notified.   
3.5 The reasons for concluding that the PPS will have no or minimal
environmental effects is that over the years the roadside verges have already
been impacted and have adapted, resulting in vegetation, particularly grass,
which is tolerant to the salt.  It is not anticipated that there will be any long-
term, frequent, permanent or cumulative environmental effects, or impacts on
areas of high biodiversity or cultural heritage value, as a result of the policy. 
Sustainability 
3.6 Under the provisions of the Local Government in Scotland Act 2003 the
Council has to discharge its duties in a way which contributes to the
achievement of sustainable development. In terms of the Climate Change Act,
the Council has a general duty to demonstrate its commitment to sustainability
and the community, environmental and economic impacts of its actions.   
3.7 Perth and Kinross Council also has the following mitigation measures in place
to ensure there is minimal environmental effect as a result of the Winter
Service Policy including: 
• Salt Management – gritters are calibrated and data from IEWS system
and the specialist weather forecast enables treatment to be targeted at
the areas that require it.
• The majority of the salt storage is in buildings or covered in tarpaulins
in locations which have been approved by SEPA, thus helping to
prevent leaching into the ground.
• Discharge of surface water from new developments addresses the
potential environmental effects to prevent pollution.
• The Winter Service is reviewed on an annual basis to take account of
changing climatic factors and planning for extreme weather events.

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Risk 
3.8 The Council as Roads Authority have a statutory duty as set out in Section 34
of the Roads (Scotland) Act 1984 which states: “A roads authority shall take
such steps as they consider reasonable to prevent snow and ice endangering
the safe passage of pedestrians and vehicles over public roads.” 
3.9 This policy allows the Council to meet its statutory obligations and minimise
exposure to risk by providing the most effective winter maintenance service it
can within the constraints of its finite resources. During severe weather, the
Council will endeavour to keep delays to a reasonable minimum. 
4. Consultation 
Internal 
4.1 As in previous years Elected Members are given the opportunity throughout
the winter and in April 2022 to become involved in agreeing the route
categories with the Roads Maintenance Partnership. The policy also allows
unadopted roads with an important community use to be included within the
categorisation and is not restricted to adopted roads. 
4.2 As local circumstances, and travel patterns change, winter maintenance
categories are subject to change and Elected Members have a role in
identifying and agreeing such changes. However the resources available to
carry out winter maintenance are finite, so if the relative priority of a road or
footway is to be raised then that of another road or footway within a particular
Ward must be reduced. 
4.3 The Council will always receive complaints about the winter maintenance
service due to high public expectations, limited available resources and the
vagaries of the weather. A distinction has to be made between complaints
related to proven failures to meet the approved level of service and
complaints regarding the actual level of service. 
4.4 At the end of the 2021 - 2022 winter comments on the winter service provision
were invited from Elected Members and from Community Councils. Very few
responses were received, due to the relatively benign winter weather not
impacting travel.  Those responses that were received were generally 
complimentary comments. 
5. Communication 
5.1 Communication will take place in due course and the policy and level of
service, along with specific detail on gritting routes and times will be made
available on the Council website. Ongoing winter action and road conditions
will be made available via Council facebook and twitter.

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2. BACKGROUND PAPERS 
2.1 Well Managed Highway Infrastructure 2016 
2.2 Road (Scotland) Act 1984