Appendix 3

Perth and Kinross Council · 30 November 2022
Back to Scrutiny and Performance Committee — 30 November 2022 and its agenda

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Appendix 3 
Local Authority complaint by subject received by the SPSO 
2021-22 2020-21
Subject PKC All LAs PKC All LAs
Building Control 0  11 0 6
Consumer Protection 0   2 1 (3%) 4 (1%)
Economic Development 0  11 0 4
Education           3 (10%)        135 (11%) 3 (10%) 109 (11%)
Environmental Health &
Cleansing 1 107 1 (3%) 62 (6%)
Finance 1 82 1 (3%) 68 (7%)
Fire & Police Boards 0 13 0 3
Housing           7 (24%)     284 (24%) 9 (30%) 232 (24%)
Land & Property 0 15 1 (3%) 12 (1%)
Legal & Admin 0 55 0 54
National Park
Authorities 0  2 0 2
Other 0 10 0 9
Personnel 0 5 0 4
Planning           9 (31%)     162 (14%) 6 (20%) 115 (12%)
Recreation & Leisure 0   11 0 13
Roads & Transport 2 98 (8%) 2 (8%) 63 (6%)
Social Work          5 (17%)        139 (12%) 5 (17%) 135 (14%)
Subject unknown or
Out of Jurisdiction  1 46 1 (3%) 48 (5%)
Valuation Joint Boards 0 6 0 2
Welfare Fund - Crisis
Grants 0 5  0 3 (1%)
Total 29 1191  30 951