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Agenda reports pack

Argyll and Bute Council · 13 September 2023
Back to Cowal Transport Forum — 13 September 2023 and its agenda

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Argyll and Bute Council 
Comhairle Earra-Ghàidheal Agus Bhòid 
Executive Director:  Douglas Hendry 
Kilmory, Lochgilphead, PA31 8RT
Tel:  01546 602127  Fax:  01546 604435
DX 599700 LOCHGILPHEAD
6 September 2023 
NOTICE OF MEETING 
A meeting of the COWAL TRANSPORT FORUM will be held BY MICROSOFT TEAMS on
WEDNESDAY, 13 SEPTEMBER 2023 at 10:00 AM, which you are requested to attend. 
Douglas Hendry
Executive Director 
BUSINESS 
1. APOLOGIES FOR ABSENCE 
2. DECLARATIONS OF INTEREST 
3. MINUTES (Pages 3 - 8)  
Minutes of the meeting of the Cowal Transport Forum held on Tuesday 16 May 2023 
4. FERRIES UPDATE 
Opportunity for verbal updates by Cowal Transport Forum Members 
5. PUBLIC TRANSPORT 
Opportunity for verbal updates by Cowal Transport Forum Members 
6. ROADS UPDATE 
Opportunity for verbal updates by Cowal Transport Forum Members 
7. POLICE SCOTLAND 
Update from Police Scotland 
8. TRANSPORT SCOTLAND 
Update from Transport Scotland 
9. TIMBER TRANSPORT GROUP 
Update from Timber Transport Group 
10. ANY OTHER COMPETENT BUSINESS 
11. DATE OF NEXT MEETING 
To be confirmed
Public Document Pack

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Cowal Transport Forum 
Contact: Julieann Small, Senior Committee Assistant - 01546 604043

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MINUTES OF THE MEETING OF THE COWAL TRANSPORT FORUM HELD BY MICROSOFT
TEAMS 
ON TUESDAY, 16 MAY 2023 
Present: Councillor Daniel Hampsey (Chair) 
Councillor William Sinclair 
Councillor Gordon Blair
Stuart McLean, Committee Manager, Argyll and Bute Council
Martin Arnold, Contract Manager, Argyll and Bute Council
Neil MacFarlane, Transport Scotland
Captain Alistair McLundie, Western Ferries 
Gordon Ross, Western Ferries
Kerris Bone, Kilmun Community Council 
Graham Revill, Kilmun Community Council
Kirstie Reid, Strachur Community Council
Allan Comrie, Strathclyde Partnership for Transport (SPT)
Tom Warren, Dunoon Community Council
Iain Slorach, Calmac 
Attending: Liz Neilson, Resident in Sandbank
Andy Galloway, Local Democracy Reporter 
1. APOLOGIES FOR ABSENCE 
The Chair welcomed everyone to the meeting and introductions were made. 
Apologies for absence were intimated by: 
Sergeant Eddie McGunnigal, Police Scotland;
Neil Stewart, West Coast Motors;
Iain Catterwell, Timber Transport Group;
Councillor Audrey Forrest;
Councillor Ross Moreland;
Ronald McAlister, Bute Ferry Committee; and 
Don McKillop, Calmac, 
2. DECLARATIONS OF INTEREST 
There were no declarations of interest intimated.   
3. MINUTES 
The minutes of the meeting of the Cowal Transport Forum held on Tuesday 14 February
2023 were approved as a correct record. 
The Chair highlighted matters arising from the last meeting, specifically in relation to the
attendance of the NHS at the Forum. The Chair confirmed that the NHS were not core
partners and any issues relating to patient transport should be directed to the Integration
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Joint Board, adding that should there be any specific issues they would like to raise that
they could be invited to a future meeting.   
The Chair also advised that he continues to highlight the need for new Calmac ferries in
Dunoon and that Calmac are facing issues with tickets and expiry dates with it being noted
that an online booking system is soon to be launched which should help; concerns had
been raised with McGill’s Buses in relation to the large cuts in services in Inverclyde which
may cause issues for people travelling to and from Dunoon. 
4. FERRIES UPDATE 
Calmac 
The Forum considered an update from Iain Slorach from Calmac. Mr Slorach provided
information relating to reliability and punctuality statistics for March; the new booking
system which is to be launched this week, adding that expiry dates for tickets bought
under the new booking system will be extended until the end of the timetable period in
which they were bought. He also gave a commitment that Calmac will be looking at the
current timetable to align it with Scotrail’s newly published timetable and that they intend
to engage with Councillor’s and the Community Councils on this matter. 
The Chair advised that he was very pleased to hear about Calmac’s engagement with
Scotrail and highlighted his thanks to Councillor Sinclair for his continuous work on this
subject. 
Tom Warren advised that the digital timetable provided by Calmac online is an embedded
PDF which is not accessible for all. Mr Slorach advised that Calmac are aware of this and
that they are currently looking at improving the timetable formats this year. 
Discussion took place in relation to the carrying figures on the Gourock to Dunoon route
with it being noted that it was 30% down. Mr Slorach advised that they haven’t seen a
return on most routes to pre-covid figures. Councillor Sinclair advised that the removal of
Scotrail’s peak time tariff will make travelling cheaper and could increase service usage. 
Mr Slorach advised that he would make enquiries on passenger numbers with the
Operation’s Team and provide a fuller response at the next meeting of the Forum. 
Outcome 
The Forum: 
1. noted the update by Calmac; and 
2. noted that Mr Slorach would provide carrying figures for the Gourock to Dunoon
service at a future meeting and advise colleagues of Scotrail’s plans to remove the
peak time tariff. 
Western Ferries 
Gordon Ross from Western Ferries highlighted that they are running their summer
timetable and advised that they are waiting to see what the summer brings. 
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In the absence of a representative from Hunters Quay Community Council the Committee
Manager read out the following question which was submitted in advance of the meeting: 
The public announcements (safety etc.) made on Western Ferry vessels have noticeably
increased in volume leading to complaints, Can this be addressed/adjusted? 
Mr Ross advised that Western Ferries monitor the sound levels but the public
announcement have to be at levels that customers can hear them and with the improving
weather conditions these announcements may sound louder and travel further. 
Gordon Ross enquired about proposals for Dunoon Pier and asked about progress. The
Committee Manager advised that this would be subject to consideration at the Harbour
Board and that he would contact Mr Ross as soon as a date for this had been agreed. 
Mr Ross enquired about a meeting on the 2nd of March which mentioned that new vessels
for Dunoon and Kilcreggan would be expected in 2026 and asked if Transport Scotland
could provide more information. 
The Committee Manager advised that he would submit this question to Transport Scotland
on behalf of the Forum and circulate the response once received. 
Councillor’s Sinclair and Hampsey wished Western Ferries a successful season ahead. 
Outcome 
The Forum: 
1. noted the update by Western Ferries; and 
2. noted that the Committee Manager would submit Mr Ross’s question to Transport
Scotland and circulate the response to the Forum. 
5. PUBLIC TRANSPORT 
Strathclyde Partnership for Transport (SPT) 
Allan Comrie advised that the Carrick Castle bus service fares have been frozen with the
service level being maintained and that the SPT have replaced some of the services
which were withdrawn with publically supported services. Allan further advised of changes
to Scotrail timetables highlighting the loss of 4 fast trains from Glasgow and 5 from
Gourock during the off peak period. Allan added that SPT have written to Scotrail and
Calmac offering to liaise with them to try and improve connection services and hope to
have a response from both soon. 
Mr Comrie advised that there is currently no increase to concessionary fare and added
that the SPT are mindful that customers are facing a Cost of Living Crisis. 
Kirstie Reid highlighted her concerns at the under 22 free bus travel and advised of the
publicity around young people going on buses and causing issues. 
Allan advised that the scheme is operated by the Scottish Government and that they are
legally obligated to ensure a safe environment for all passengers, adding that if any
passengers are making it unsafe drivers would be advised to contact the Police.
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Outcome 
The Forum noted the update from SPT. 
Public Transport 
Kerris Bone highlighted that residents of Strone, Blairmore, Ardintinny, Kilmun and
surrounding areas would like to have the bus service back to pre-pandemic timetables. Ms
Bone advised that the lack of bus services are causing problems for people getting to and
from jobs. 
Martin Arnold advised that he is in continual discussions with bus operator’s to determine
the right level of service for the areas served and that he would discuss with West Coast
Motors to explore how the issues raised could be solved. 
Kirstie Reid highlighted the lack of bus services in Strachur on a Saturday and asked if the
Saturday services could be restored as the current service is not practical. 
Martin Arnold advised of the Pingo bookable service, which can be accessed by calling
01289 385506, and that he would take Kirstie’s comments away and provide an update at
the next Forum meeting. 
Discussion took place in relation to connectivity and the size of service vehicles available.
Mr Arnold advised he is working with operators to get the right sized vehicles for the
routes to ensure passenger demands are met. 
The Chair reported that he had been advised by South Cowal Community Council that the
bus service (489) no longer goes up North Campbell Road and asked why the decision to
cut this was made. Mr Arnold advised that he was aware of some issues with the buses
travelling the road due to them being low floor accessible and that the size of the vehicles
was also causing problems due to poor manoeuvrability within such a tight area. Mr
Arnold further advised of the Pingo provision which allows a more suitable vehicle travel to
use this loop, adding that he would take the comments back to West Coast Motors. 
Outcome 
The forum noted that the Contract Manager would liaise with West Coast Motors to
explore whether the bus service issues highlighted can be resolved and that an update
would be provided at the next meeting of the Forum. 
6. ROADS UPDATE 
In the absence of a representative from Hunters Quay Community Council (HQCC) the
Committee Manager read out the below questions which were submitted in advance of the
meeting: 
1. Signs indicating queuing traffic were ordered last April for placing either side of
Western Ferries terminal, where are they and what was the cost? 
2. Can HQCC have the results of the local speed survey (last year) and will this be
published? 
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The Committee Manager advised that he had passed the questions onto colleagues in the
Roads Department and would circulate the response to the Forum once received. 
Councillor Sinclair highlighted that Transport Scotland had advised that both carriages at
the Rest and Be Thankful would be open to traffic this month. Neil MacFarlane advised
that he was not aware that there was a date for this and highlighted that Bear Scotland are
working as quickly as possible, advising that road resurfacing would commence on the
31st of May at the Rest and Be Thankful following the removal of the protective fencing. 
Kirsty Reid, Strachur Community Council advised that she had been approached
numerous times by a lady with disabilities who had been struggling to use the pavements
in Dunoon due to street furniture, cars being parked on the pavements and cyclists. Mrs
Reid advised she had reported it to the Council and had received an acknowledgment
email but no formal reply. 
The Committee Manager requested that Mrs Reid forward the acknowledgement email
and he would request Colleagues expedite the response. 
Liz Neilson, resident in Sandbank, enquired about the speed assessment in Sandbank
and asked if it had been done and if so when the results would be available. 
The Committee Manager advised that he would take note of the question and would pass
it to the relevant department on behalf of Liz. 
Councillor Sinclair advised that there was a speed survey carried out with new radar
equipment which monitors both ways and highlighted that he still does not have the
information back but would follow it up. 
Outcome 
The Forum noted that the Committee Manager would circulate a response to Hunters
Quay Community Council’s questions to the Forum once received. 
7. POLICE SCOTLAND 
It was noted that there was no representative from Police Scotland at the meeting. 
8. TRANSPORT SCOTLAND 
Neil MacFarlane from Transport Scotland provided the Forum with a verbal update.
Mr MacFarlane advised that that road resurfacing would be getting carried out at the Rest
and Be Thankful from the 31 May until the 11 June, with no works being carried out on
Friday and Saturday nights. The update also highlighted that layby and cycleway
vegetation cut-backs had been carried out on the A82 Loch Lomondside with more
planned and solar bollards had been installed at Loch Lomondside laybys with an
overhaul of the brown and white tourist signage at the same location also in planning. It
was also noted that overnight resurfacing works would be taking place along the A83 at
Campbeltown during the summer. 
Outcome 
The Forum noted the update. 
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9. TIMBER TRANSPORT GROUP 
In the absence of Iain Catterwell the Chair provided the following update which was
submitted before the meeting: 
The normal timber haulage season is just starting and is going well in the Cowal area. The
Strategic Timber Transport Scheme hasn't reported yet, and until it does I’m unaware
whether or not the A8003 improvement proposal has been successful. 
Outcome 
The Forum noted the update. 
10. ANY OTHER COMPETENT BUSINESS 
There was no other business. 
11. DATE OF FUTURE MEETINGS 
The Chair thanked everyone in attendance at the meeting and the Group noted that the
Committee Manager would circulate a calendar invite for a meeting, week beginning 11
September 2023, in due course. 
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