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Appendix 1 - Community Payback Order Annual Return 23-24

Perth and Kinross Council · 27 November 2024
Back to Housing and Social Wellbeing Committee — 27 November 2024 and its agenda

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Appendix 1
COMMUNITY
PAYBACK ORDER (CPO) 
ANNUAL RETURN 
FINANCIAL YEAR:                      2023/24 
LOCAL AUTHORITY:                  Perth and Kinross Council 
TEMPLATE RETURN DATE:      4 October 2024 
Background
Under the Community Justice (Scotland) Act (2016), local authorities have a statutory
duty to report on the operations of Community Payback Orders (CPO) within their area
on an annual basis to Community Justice Scotland (CJS). CJS will then collate these
returns and summarise them in a report which is laid before Scottish Parliament.

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To assist with this reporting duty, CJS, in collaboration with representatives from
Justice Social Work, the Scottish Government, and Social Work Scotland, has
developed a template of questions for local areas to complete. This template is
designed to support the reporting requirement. 
1) Reducing risk of reoffending
In Perth and Kinross (P&K) there are a number of services that work directly with
individuals to address the underlying causes of their offending behaviour, to help
reduce future risks of reoffending. 
The One-Stop Women’s Learning Service (OWLS) continues to work in collaboration
with other services to offer women in the justice system a safe space where they can
access relevant agencies and supports.  OWLS offers a trauma informed environment
which is conducive to supporting women in their life to improve their mental health and
address their offending behaviour.  Being trauma informed means that staff are able to
recognise when someone may be affected by trauma; collaboratively adjusting how
they work to take this into account; responding in a way that supports recovery which
does not cause further harm and recognises and supports the person’s resilience. 
Although OWLS was initially established to work with women on Community Payback
Orders (CPOs), it expanded over time to include those on a Throughcare Licence;
Supervised Release Order; Bail Supervision; Diversion from Prosecution; Voluntary
Throughcare and women who occasionally need support after completing their
statutory order.  OWLS supported 82 women during the reporting period. 
The Caledonian System continues to be available in P&K and is a behaviour
programme for men convicted of domestic abuse offences while also providing
support services for their partners and children.  It is an integrated approach to dealing
with men's domestic abuse and improve the lives of women, children, and men.  Court
reports for offences that required an assessment of suitability for the programme
reduced slightly over the past year, with a total of 96 being completed.  This is
compared to previous years where there was a total of 52 in 2020-21, 85 in 2021-22
and 103 in 2022-23.  As was noted in the previous year, training in the use of Spousal
Assault Risk Assessment-Version 3 (SARA-v3) has continued which now means that
all social workers can assess for domestic offences.  In addition, fifteen social
workers/senior practitioners have completed the Caledonian Case Manager training,
which allows them to supervise individuals subject to a two-year Caledonian
Programme Requirement.  Currently the Caledonian Women’s Worker and Children’s
Worker roles are carried out by staff who are employed by Action for Children. 
However, those roles are expected to be brought in-house to the Community Justice
Social Work (CJSW) team at some point in 2024/early 2025.  The anticipated benefit
of this change will be closer working relationships between all workers and improved
access to information and how this is shared.

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Both CJSW and the Safer Communities Team have worked closely with the P&K
Trauma Approach co-ordinator prior to the post becoming vacant in January 2024. 
This work was carried through into the Community Justice and Safety Partnership
(CJSP) who promoted the launch of locally developed Trauma eLearning modules that
incorporates the learning from NHS Education for Scotland (NES).  This is available to
all community justice and safety partners including the P&K Third Sector
Collaborative.  An action achieved during the reporting period was the incorporation of
a commitment to Trauma Training for all new service contracts. 
Work is also underway to better understand the experiences of those subject to
community disposals via a tool called the Wellbeing Wheel.  The Wheel is outcome
focused and looks at the persons specific needs including those linked to their
offending behaviour.  The tool is a co-produced plan which helps the person to
develop strategies and skills that assist them to navigate away from offending.  It is
also a dynamic tool and is subject to regular review providing evidence to the person
and their worker of progress.  It was initially tested within the Evolve project (men on
CPOs) and has been extended across the CJSW client group.  It is also a priority
action for CJSW in the CJSP Outcome Improvement Plan for 2024-25.  In the interim,
individual’s views are routinely sought via CPO review paperwork.   
2) Support for underlying needs
The Evolve project, like OWLS, is a gender specific service and at this point focuses
mainly on men who are subject to CPOs.  The approach is trauma informed using a
combination of intensive one to one work, and a focussed programme of group work
called Connectere which in Latin means ‘join together’.  Connectere focuses on
activities designed to increase positive life chances and pro-social decision making,
helping men to find purpose, improve their wellbeing, and rebuild relationships within
their communities and families.  The project incorporates the latest theory and
research in desistance including alternative approaches to working with men in the
justice system, a notable number having been subject to significant adverse childhood
experiences.  While the plan is and has been to deliver the groupwork programme on
a rolling basis, it was also recognised following independent evaluation that there
could be benefits to delivering elements of the programme on an individual basis. 
This was deemed beneficial given the areas covered in the Connectere programme
are universal and include addressing self-confidence, self-worth, personal
responsibility for behaviour and its impact on self and significant others.   
A two-year Test of Change commenced in January 2023, whereby two Specified
Workers (Community Justice Assistants) were employed by CJSW and based within
the CJSW team.  A Test of Change provides the opportunity to try out and evaluate
new ideas or processes within an organisation to determine their effectiveness and
whether implementation would be viable.  The plan with this Test of Change was to
promote closer working relationships with drug and alcohol services and improve

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delivery for those on CPOs with substance use issues.  The workers assess a
persons’ suitability for a CPO Drug and Alcohol Treatment Requirement and work
directly with those who have this requirement imposed.  Pivotal to this service is the
information sharing and close working links with the Integrated Drug and Alcohol
Recovery Team (IDART).  This has proved effective for individuals in accessing
treatment and monitoring their progress on this planned intervention. 
Tayside Council on Alcohol (TCA) have a long-standing partnership with CJSW in
P&K providing mentoring support to men and women on Court Orders via the OWLS
service for women and for men through the Perth Mentoring for Men Service.  Both
services have one referral route which is via CJSW.  The mentoring interventions are
delivered on a collaborative, person-centred basis which is formulated in a bespoke
agreement / contract between the mentor, mentee and the referrer.  From this a
programme is developed which adapts to the changes that take place for the person
over time.  The provision of mentoring in P&K has proven to help support a person’s
engagement with services and their compliance with mandatory requirements and
interventions.  As the relationship builds between the mentee and mentor, the person
is encouraged and supported to identify their personal goals which increases self-
confidence, self-esteem and helps promote positive life choices.  Those who have
experience of the service report that is has helped to increase their motivation and
ability to comply with their CPO.  This has included reducing their alcohol
consumption; illicit drug use; supporting them to sustain their accommodation;
enabling them to engage in education and training and improvement in their financial
situation.   
In recognition of understanding the evolving challenges for those in the justice system
all staff have received training in recognising and managing the needs of people who
have Attention Deficit and Hyperactivity Disorder (ADHD).  This was promoted given
the increased numbers of people diagnosed with this condition and the requirement
that a more flexible approach might be required to better understand and address their
offending behaviour and needs. 
3) Unpaid work 
In P&K the Unpaid Work (UPW) team actively engages in national and local initiatives
to support visible reparation in communities. The following examples provide evidence
of both large-scale projects as well as individual small-scale pieces of work.  
Listening Benches have for some years been part of a national initiative to combat
loneliness and isolation and encourage people to talk to each other.  The UPW team
were asked if some could be built and placed in relevant locations.  In the picture
below, this is an example of one which sits in the courtyard garden at the Cornhill
Macmillan Centre in Perth.

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Representatives from Aberdalgie Parish Church contacted the UPW team and asked
for assistance to repair a stone perimeter wall which had deteriorated in parts at the
church community gardens.  The repair was important for not only the church but the
community as the garden was to be used as a children’s play area as well as a family
picnic area and for social gatherings.  The work undertaken is illustrated in the
pictures below.

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The UPW team often works in partnership with other agencies both internal and
external to the Council.  In this example it was Blairgowrie Housing office who asked
for assistance with a very neglected property which required quick action in order so
that it could be allocated to and occupied by a local family.  While Housing arranged
for the upgrade of the interior of the property, the UPW team tackled the overgrowth in
the garden as illustrated in the pictures below. 
While this might not be viewed as a major project, the importance of having this work
done can have a significant and beneficial impact, not only for the person / family but
their neighbours and the surrounding community.  In this instance, the person had
serious health issues which negated them from being able to undertake this work.

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By virtue of an UPW order, the expectation is that a person makes reparation through
activity which benefits the community.  In considering this principle, every effort is
made to offer instruction and training in certain skills, so people are better equipped to
undertake the required task and learn skills which will better equip them to find
employment.  This is evident in the construction of outdoor furniture which is donated
to local schools and communities.  An example of this in the reporting period is
illustrated below and includes equipment made by the UPW team which was delivered
to Milnathort Primary School, i.e. picnic tables, planters and a bench. 
4) Other activity 
A proportion of a CPO UPW requirement can consist of ‘Other Activity’ which refers to
30% of the Order or 30 hours, whichever is the lower.  The types of of ‘Other Activity’
carried out during the reporting period include:
• Courses enhancing employability opportunities – Construction Skills Certification 
Scheme (CSCS) training, Forklift training, Curriculum Vitae creation etc. 
• Working in community gardens.
• Charity / Voluntary work.
• Counselling / wellbeing support including trauma counselling.
• Parenting / education classes.
• Community Cook It Programme to help with life and practical skills.

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A person-centred approach is taken in the arrangement of ‘Other Activity’.  As part of
the UPW requirement, consideration is not only given to a person’s level of risk but
their needs and the outcomes they are looking to achieve.  The drivers for ‘Other
Activity’ include improving employability opportunities and access to mental health
services and equipping people with new life skills.  
Regarding OWLS, it is noted that two women during this reporting period completed
the Venture Trust’s five-day wilderness programme and have continued to promote
and utilise their learning in their daily lives.
Graces Chocolates is a confectionery company and social enterprise based in Stirling
which supports women in the justice system.  During this reporting period, they
supported one woman to complete their health and wellbeing programme which has
led her to make more considered personal choices and opened up opportunities for
her future.
5) Feedback 
Justice Services in P&K actively seek the views of individuals who have been subject
to supervision and unpaid work, to help improve the service offered. The following is a
selection of feedback received: 
People subject to a supervision requirement 
• "The work we've been doing is really useful and I am taking a lot away from it. I
can recognise when I'm starting to feel overwhelmed and take a step back." 
• “I have found that having someone to talk to about my problems helps me
move forward. I made the decision to get clean from drugs and being on my
order has helped, along with my treatment. Working with Chris has really
helped me” 
• “I think that OWLS has helped me a lot in the last 9 months, and it’s helped me
as a person not just stay out of trouble but better myself and realise a lot of
things that has helped me grow as a person.” 
• “I do not know where I would be without OWLS and the support I have had over
the past few months.  I cannot believe that getting a criminal record has given
me the much-needed help and support I need.  I have been through so many
services that has not helped, and this is the first time in my life I feel someone
is truly there for me and listens to me.  OWLS is brilliant! Thank you!” 
People undertaking UPW or other activity requirement

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A survey of people completing their UPW requirements was caried out through   
the reporting period which illustrated the following findings: 
• Eighty-four people completed the UPW survey during the reporting period. 
• All who completed the survey confirmed that the UPW requirement had been
explained clearly and sufficient information was received.  Comments
included, “Everything was explained clearly about times, requirements
and expectations”. 
• 98% of respondents to the survey felt their circumstances were considered
illustrated by comments such as, “Occasionally had to miss days with work
or childcare was always understood”. 
• 98% found the work worthwhile with 88% enjoying their work. 
• 41% reported learning new skills; 45% made new friends; 13% learned how to
work on their own; 49% learned how to work in a group; 45% learned how to
use specialist materials; 19% enjoyed being able to talk about the work and
10% felt they did not learn anything.  Of this cohort, one person commented
on the opportunity to learn about different types of work.   
• 46% of respondents completed a Learning Skills Assessment during their
UPW activity. 
• 17% of respondents confirmed they had contact with other agencies during
their period of UPW with 65% of those respondents confirming that the
additional support was beneficial. 
• 100% of the cohort reported being treated with courtesy and respect while
completing their UPW order, with all reporting good support and
encouragement from their Case Manager and the Project Officers. 
• Form respondent comments what they liked most about UPW was: “The
supervisors”, “Meeting new people”, “Helping people and clients that
genuinely need it”, “Going new places”. 
• 87% of respondents felt that unpaid work had helped them and 91% felt that
UPW had helped them to stop or reduce their offending behaviour. 
Comments included: “Keeping away from people”, “Having a routine”,
“Time taken consequences”, “Not wanting to risk having to come back”,
“Just realising what you have to do”.

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The community and beneficiaries of UPW 
• “On behalf of the church and our outreach programme we would like to
extend our gratitude for the contribution of your team during June. As a
community project run by a church charity, we could never achieve our goals
without external support, volunteers and unpaid work teams. This year we
are striving to develop an under-11s play area in the Green Shoots
community garden. We would have been unable to achieve this goal without
repairs to the adjacent stone perimeter wall - a job too big for our dedicated
project stonemason. However, with the combined efforts of 20 clients from
your team working under your supervision the wall is now on track to be
completed in time for the next phase of development in July. We and the
local families who will enjoy the facilities later this summer are greatly
indebted to you and your team for the work carried out. It would be a
pleasure to invite you back to Green Shoots, Aberdalgie.” 
• “I just wanted to pass on our appreciation for the beautiful seating that was
created and delivered over the Easter holidays. I will be sharing with the
children at assembly in the morning ready for our story book garden to be
reopened for the summer term and this lovely weather! The children will be
delighted!” 
• “Many thanks to the Community Payback Team for tidying up the recent
Taymount Wood car park fly tipping.” 
• “I am writing to you on behalf of Blair Atholl & Struan Initiative to express our
heart-felt thanks to the Unpaid Work Team for their recent work on the
Memorial Park here in Blair Atholl. The team was with us for two full weeks
during which time they repaired and repainted the fence around the sports
courts, tidied pathways and weeds, and repaired and repainted a picnic
bench and seats at the playpark. The quality of work done was extremely
high, and the behaviour and respect shown by the workers to the community
was exceptional. Special mention must be made of John, who led from the
front throughout, teaching, encouraging and supporting the workers, always
taking time to explain what was being done and why. I have placed photos on
the Blair Atholl and Struan Community Council Facebook page. In addition,
community members expressed their thanks through gifts of teas, coffee and
biscuits, and sandwich lunches were provided by House of Bruar. Two
volunteers also worked on the wooden planks alongside the team. This was a
great example of a community coming together to make something happen!
The unpaid work team has done us proud over the years, We are very
grateful, not least because we are a community with a very high percentage
of older residents, not many of whom could have done the work themselves.”

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6) Benefits and challenges of other CPO requirements 
The following are the types of requirements that were imposed by Court
during the reporting period. 
☒Compensation requirement 
☒Programme requirement
14 orders were made – 13 for the Caledonian System (details in section 1 of
this report) 
☐Residence requirement
No orders were made 
☐Restricted movement requirement
No orders were made 
☒Conduct requirement 
10 Conduct orders were made – the restrictions imposed were generally
complied with. 
☒Alcohol treatment requirement
20 orders were made - The introduction of Specified Workers (see section 2 of
this report) has improved the chances of successful outcomes for these
orders.  A review of this role will be carried out in January 2025.   
☒Drug treatment requirement
13 orders were made - The introduction of Specified Workers (see section 2 of
this report) has improved the chances of successful outcomes for these
orders.  As above, a review of this role will be carried out in January 2025. 
☒Mental health treatment requirement 
1 order was made – the issue with access to mental health services is outlined
in section 7 of this report. 
7) Organisational improvements and ongoing challenges 
As reported last year’s report (2022-23), the main barrier was and continues to be
prompt access to health services.  In P&K, as elsewhere, there can be long waiting
lists for clients to access services and specifically, mental health provision.  This

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results in people losing motivation, not engaging or being unable to attend when an
appointment is offered due to their deteriorating health. 
Additional challenges are:
• Ongoing short-term nature of Justice Social Work funding which is year on year
including the Caledonian System and inhibits longer term budget forecasting,
planning and management.
• Reduction in Local Authority budgets post COVID-19 albeit there was short term
additional funding to manage pandemic pressures.
• Staff turnover and fixed term contracts which inhibits staff investment and limits
career progression.
• The service landscape continues to feel cluttered where many services are
offering specific supports which can lead to confusion about which service may
be best to meet the needs of a person in the justice system.
• While the number of CPO’s imposed by the Court remains stable and is not at
2019-20 levels, the number of UPW hours imposed has increased.  While this is
currently manageable, the rise is being monitored as this may impact on the
ability to complete these Orders in a reasonable amount of time.  
• There is also a rising concern about the impact of the backlog of cases waiting to
be heard at Court and the potential impact on CJSW resources.  This became
more evident at the end of this reporting period with an increase in Court report
requests.  This is compounded by the additional work required if the request
pertains to the Caledonian System which merits a more in-depth assessment. 
8) Collaborative working across justice partnerships
Delivering services in collaboration with key partner agencies, ensures individuals are
provided with holistic support through these arrangements.   In P&K, the Employability
Partnership (LEP) and the Community Justice and Safety Partnership (CJSP)
demonstrates this through supporting:
• local employment, education and training providers to respond to the needs of
those with convictions and are confident and competent in providing effective
conviction disclosure support.
• local employers to develop more inclusive recruitment processes and employ
people with convictions. 
Referral pathways are in place to connect people to appropriate services and support
them at commencement of, during and at the end of a CPO.
The P&K Community Safety Third Sector Collaborative routinely meets ahead of the
quarterly CJSP meetings in order that any developments and updates can be
incorporated into these meetings. 
Below is a graphic illustration of the landscape of relationships and activity including
the gaps to be addressed as identified by the P&K Third Sector Collaborative.

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9)  Additional information 
Westbank Project
The Westbank Project is co-located with the UPW team and based on a foundation of
investment at Westbank House in Perth.  Although the project is funded to provide a
service to its core client group which is UPW, it has also carefully considered the
benefits of this site to the local community and how this can best be utlised and
capitalised by different groups.  In essence it has been developed to be a community
asset and provides a diverse resource for the community from nursery school children
to those with learning disabilities and mental health issues. 
The Westbank hub hosts the following groups:
• The Community Farm
• Early Years Nursery
• Activities for Adults with Learning Difficulties
• Programmes for Young People who have disengaged from school
• UPW
• Structured Deferred Sentence also known locally as Right Track
• Projects with prisons (HMP Perth and HMP Castle Huntly)
• Employability support for people experiencing long term unemployment 
The project continues to consider new opportunities for development and is flexible in
its approach to meet the needs of the local community if that request can be delivered
in a safe manner.  Funding opportunities are actively sourced and are not seen as a

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barrier.  On occasion, there are groups who can pay or contribute towards the service
which helps fund other areas and those who cannot afford to make any payment. 
There are young people who have disengaged from school and are invited to
Westbank to experience work activities and try out different work trades.  They often
require a long-term approach which is designed to change their view on learning and
their mindset about work.  The placement often provides an opportunity to prepare
those young people to become work ready and motivate them to consider involvement
in vocational training courses.  Through engagement, the young people learn new
skills which promotes their self-confidence and self-esteem.  Often and after
appropriate risk assessments, they can be trained alongside adults which affords an
element of pro-social modelling, peer support and mentoring. 
The Westbank Project is a Road Transport Industry Training Board (RTITB)
accredited training centre funded through the European Social Fund (ESF), delivering
training in Forklift, Telehandler and Elevated Platform work.  The funding ceased in
2022, but the team have continued to provide training at a reduced level and
successfully applied for new funding through the Local Employability Partnership
(LEP) which will see these opportunities continue.  In addition, there are also skills
training available in mowing and strimming; basic woodwork; building; mechanic;
horticulture and a variety of garden projects as well as painting and decorating.