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Minute of Meeting of the Audit and Risk Committee of 27 September 2022 for Approval - Appendix 1

Perth and Kinross Council · 7 December 2022
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Appendix 1
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NOT FOR PUBLICATION BY VIRTUE
OF PARA 15 OF PART 1 OF
SCHEDULE 7A OF THE 1973 ACT. 
P1.  EDUCATION AND CHILDREN’S SERVICES 
(a)  Violence and Aggression 
There was submitted a report by Chief Internal Auditor (22/247) presenting an
audit in response to a grievance by letter, from a member of staff to a school
Headteacher relating to an incidence of violence and aggression by a pupil. 
In response to a question from Councillor C Stewart regarding the whistle-
blower and if they had been contacted regarding the audit, J Clark advised that the
whistle-blower had been involved in the internal audit findings of the report and the
HR process. The whistle-blower then received the draft and final reports of the audit.   
In response to a question from Councillor C Stewart regarding a pattern in
challenging behaviour, J Clark advised that from Internal audit’s review, there were
several challenging behaviours found over a period. She added that it was a very
complex case and Education, and Children’s Services were involved in supporting
the young person. 
In response to a question from Councillor C Stewart regarding the process of
reporting incidents and if a change would be required, F Mackay advised that the
incident took place prior to the use of the DASH reporting system being fully
embedded. It is now fully embedded. She added that the system allows incidents to
be monitored, reported and resolved more efficiently, creating greater security. Once
an incident of distressed behaviour has been reported by a member of staff, the
system automatically notifies a member of Senior Management who would then
decide on the necessary action. 
In response to a question from Councillor N Khogali regarding the focus on
reporting incidents and if it leads to fewer incidents, F MacKay advised that it does
enabled a focus on prevention in relation to the children and staff involved and
supports an awareness in schools of challenging behaviour which is also very
important in reducing incidents. In response to another question from Councillor N
Khogali regarding the effectiveness of the whistle-blower system, J Clark advised
that issues reported had been addressed by changing processes and staff are
reporting incidents effectively. F MacKay added that the Violence and Aggression
Working Group focuses on improvement and has representation from schools,
health and safety and Unions and Professional Bodies to reduce the number of
challenging behavioural incidents recorded. 
In response to a question from Councillor I MacPherson regarding staff
undertaking CALM training, F MacKay advised that through CALM, staff are trained
to use de-escalation approaches such as distraction methods to help reduce the
number of challenging behaviour incidents. Staff should only use CALM measures if
they are fully trained. Ongoing support and refresher training are also provided.  
In response to a question from Councillor C Stewart regarding headteachers
and if they are required to inform teachers to report behavioural incidents through the
DASH reporting system, F MacKay advised that regular reminders are sent to
schools.

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In response to a question from Councillor C Stewart regarding information
collated, F MacKay advised that regular reports are brought to the Joint Negotiating
Committee for Teaching Staff and the Joint Consultative Committee highlighting
incidents of challenging behaviour throughout schools on a term basis. F MacKay
advised that data collated showed around 300 incidents in schools in Perth and
Kinross in term 4. Councillor C Stewart asked for information to be circulated to
members on the number of challenging behaviour incidents that had been repeated
in term 4. 
Resolved: 
The contents of report 22/47, be noted.