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Winter Service Policy and Procedures 2022-23

North Lanarkshire Council · 24 August 2022
Back to Environment and Place Committee — 24 August 2022 and its agenda

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North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref NP/JA Date 24/08/22 
Winter Service Policy and Procedures 2022/23 
From  Nicole Paterson, Head of Environmental Assets  
E-mail patersonn@northlan.gov.uk Telephone 01236 632655 
Executive Summary 
This report presents Elected Members with details of the proposed Winter Service Policy
and Procedures for 2022/23.  The council has an obligation under the Roads (Scotland)
Act 1984 to take such steps as it considers reasonable to prevent snow and ice
endangering safe passage of pedestrians and vehicles over public roads. This obligation
is discharged through the council’s term maintenance contract with our Limited Liability
Partners Amey Public Services (APS). To ensure that these obligations are met the council
is required to annually review its processes and procedures and approve an annual refresh
of its policy. 
Recommendations 
It is recommended that the Environment and Place Committee: 
(1) Considers the contents of this report and accompanying appendix, and
(2) Agrees the proposed Winter Service Policy and Procedures 2022/23 as the base for
winter service delivery in the coming year.
(3) Agrees the pilot scheme that will look at route-based forecasting, which would inform
future policy decisions.
(4) Agrees that the intervention level is amended in line with adjacent local authorities
and implemented as part of the Enterprise Contract which will commence in June
2024.
The Plan for North Lanarkshire
Priority  Improve North Lanarkshire's resource base
Ambition statement (17) Ensure we keep our environment clean, safe, and attractive

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1. Background 
1.1 Under Section 34 of the Roads (Scotland) Act, 1984, North Lanarkshire Council has a
statutory obligation to take such steps as it considers reasonable to prevent snow and
ice endangering the safe passage of pedestrians and vehicles over their public roads
which by definition includes carriageways, footways and footpaths. 
1.2 This does not mean that all roads and footways must be treated as soon as ice
formations or snow accumulations exist. To do so would be impossible and out with the
limit of the resources available and the Courts have recognised that it would not be
reasonably practical to do so. Nevertheless, to deal efficiently and effectively with
Winter Service, operations need to be planned in a systematic manner and it is
therefore essential that a policy with clearly defined priorities is established. 
1.3 The policy outlines how the winter service will be delivered across the council and how
the road network has been prioritised for carriageways, footway, footpaths and cycle
routes.   The policy also details the levels of service that are to be achieved and
procedures around the winter decision making process. 
2. Report 
2.1 The Winter Service provided by the council takes cognisance of the recommendations
in the document Code of Practice ‘’Well-Managed Highway Infrastructure (2018)’’ for
Highway Maintenance Management.  Winter Service reviews are undertaken annually
to determine how the service can be improved with the resources available.  A
contingency plan has been prepared for extreme weather events. 
2.2 Plans indicating the Primary and Secondary roads within each ward will be circulated
to Local Members and relevant information placed on the council web site. Copies of
the document will also be distributed to those listed in Appendix C of the document. 
Winter Service Review 
2.3 In terms of the weather conditions through the winter period, Autumn 2021 was very
mild across the region, with average temperatures 1.5C above the 30-year normal.
Precipitation and sunshine averaged near the 30-year normal.  Winter 2022 was also
quite mild across the region with average temperatures about 1.2C above the 30-year
normal. Precipitation and sunshine averaged near the 30-year normal.  It is worth noting
that February was a wet month with precipitation at 175% of the 30-year average with
the areas seeing three storms (Dudley, Eunice and Franklin) over a short period of time.
In contrast March was an unusually quiet weather month with mainly dry weather and
sunshine with precipitation amounts almost 70% below the 30-year normal. 
2.4 Despite the mild nature of the winter the number of treatments undertaken between
October and December were consistent with previous years.  January to March saw
the number of days when treatment was required fall when compared to previous years. 
The cumulative number of days when treatment was undertaken this year was 96 which
is down by 29 from 21/22, 16 from 19/20 and 34 from 17/18, although the same levels
as 18/19.

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2.5 Winter Service reviews are undertaken annually to determine how the service can be
improved with the resources available.  A review of the winter period was undertaken
on the 26 May 2022 in conjunction with the council’s partners APS which covered a
range of items such as fleet, operations, monitoring of service, resources, health and
safety etc.  The key points are detailed further below. 
2.6 The current partnership with APS operates a multi-functional fleet meaning that
vehicles can be used for both traditional road works and winter services.  APS continue
to renew older fleet as it reaches end of life.  During this period APS brought in 2
additional vehicles which increased their resilience.  Summer servicing of the tractor
fleet had a very positive impact which helped limit mechanical failures.  3 new tractor
units were introduced during the winter period and the remainder are scheduled to be
replaced prior to the commencement of the winter period. 
2.7 During the winter period we experienced a systems failure with the forecasting
information which impacted all local authorities.  This matter was rectified quickly by
the providers and was discussed at the West of Scotland Local Authority weather
consortium meeting and assurances given by the provider that measures were in place
to avoid a reoccurrence. 
Technology 
2.8 The use of technology and innovation is examined each year to establish what
elements can be adopted to improve information provided to the public and for
operations.  It had been anticipated that real time gritter information would be available
on the council website.  Unfortunately, the deployment of this continued to be
problematic given that the APS fleet are multi-function vehicles and may or may not be
involved in winter.  In addition, APS changed software provider which led to further
delays in the deployment.  The system has now been tested and discussion has taken
place with Legal services in relation to website content. Real time gritting information
will be available on the council website from the start of October 2022. 
Route Forecasting Trial 
2.9 In 2015/16 the Winter Service Policy and Procedures were changed from a whole
council treatment to a domain-based treatment.  At that time the gritting routes were re-
optimised to be contained within one of three weather domains, North, East and West. 
This exercise enabled the targeting of available resources depending on the forecast
conditions.  Route based forecasting is the next step in optimisation and efficiency
regarding winter maintenance and would support more localised actions based on
forecast conditions. 
2.10 It is proposed that over the coming winter period that a trial is undertaken with route
base forecasting running in tandem with the current domain forecasting.  This will
enable the number or treatments, salt use, network treated, and network travelled to
be compared and the benefits established.  It is anticipated that the trial would support
future winter policy developments and ascertain how route treatment could have a
positive impact on carbon emissions through reduced salt use and network length
travelled.  Actual treatments will continue based on the domain-based forecasts during
winter 2022/23. 
Intervention Levels 
2.11 The intervention level for treatment has been at 1 degree as forecasting accuracy was
historically a full degree, and this reduced the risk should temperatures drop suddenly.

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Through the years the level of accuracy provided by forecasters is now to 0.1 degrees. 
In addition, through the West of Scotland Local Authority weather consortium contract
forecast providers monitor conditions 24 hours a day and advise on any changes to the
forecast information. 
2.12 Given the improved forecasting information and monitoring systems that are in place it
is proposed to change the intervention level to 0 degrees which would be consistent
with other adjacent local authorities.  If approved this change would be a specification
change in the new Enterprise Contract and will come into effect for the winter period of
2024/25. 
Salt bins 
2.13 The number of salt bins provided across the network has continued to grow from 760
at the start of the contract in 2010 to 2793 (including 24 within recycling centres) which
is considered an unsustainable level that cannot be serviced within an acceptable
period during adverse weather conditions. 
2.14 As part of the Winter Service Policy and Procures for 2020/21 criteria for the provision
of salt bins was introduced.  This was based around a decision matrix that considered
road features such as gradient, bends, special features like doctor’s surgeries etc. and
existing salt bin provision within the area. 
2.15 It is proposed that the service undertake an assessment of all salt bins against the
criteria contained within Appendix D of the Winter Service Policy approved by the
former Environment and Transportation Committee. A rationalisation proposal would
then be considered as part of the council’s annual budget processes and implemented
during the summer of 2023 if approved.  Rationalising the number of salt bins will
ensure that salt bins are provided at the most challenging locations, and they can be
effectively serviced during periods of adverse weather. 
2.16 It is proposed to review the existing salt bins within the HWRC sites to establish if
additional or larger bins can be provided which would help support local resilience. 
Community Salt Stocks 
2.17 Community Salt Stocks were established last year at 14 locations over last winter and
it is proposed to continue with this level of community resilience and the policy has
been amended to reflect this. 
Risk 
2.18 As part of the Winter Service review meeting several risks have been highlighted by
APS.  These are mainly around COVID, recruitment, parts and spares availability. 
These are all risks that are being faced by direct council services and these issues
are discussed with APS at regular intervals to ensure that adjustments can be made if
required. 
3. Measures of success 
3.1  The road network is generally available for residents, commerce and blue light services
to use safely throughout the winter period enhancing the North Lanarkshire as the place
to live, learn, work, invest and visit.

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4. Supporting documentation 
4.1 Appendix 1 – Winter Service Policy and Procedures 2022/23   
Nicole Paterson
Head of Environmental Assets

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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☒ No ☐
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
The council has a statutory duty to ensure that reasonable steps are taken to ensure
the road network is free from ice and snow.  The winter service is funded through the
Roads budget and the value is set at the average of previous winters minus major
events in 2018 and 2010.  Any overspend is met by Corporate Finance however a
winter contingency fund has also been established. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts have been discussed and agreed with People
and Organisational Development?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☒ No ☐
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic Solutions?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk

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Yes ☐ No ☐
5.6 Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
The report contains the annual Winter Service Policy and Procedures which is
shared and distributed by the council’s communications team.  Procedures are well
established between the service and communications. 
5.9 Risk impact
Is there a risk impact?
Yes ☒ No ☐
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed? 
The general winter maintenance poses limited risk given that the council have
established policy and procedures in place.  The greatest risk arises when a major
weather event occurs, that said procedures are in place within all council services to
enable the council to react to major events.  Major Winter events are contained
within the Service Risk Register and an annual review is undertaken to learn lessons
and improve procedures. 
Notwithstanding the weather event there is currently risks relating to COVID,
recruitment, parts and spares.  These risks are contained with the joint APS/ NLC
Risk Register and are discussed at Monthly meetings and action taken where
appropriate.

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APPENDIX 1
Contents                                                                                                         Page No 
1.  INTRODUCTION         2 
2.  POLICY         
2.1  Treatment of Roads       3 
2.2  Level of Service       5 
3.  PROCEDURES 
3.1 Preparation of Routes       6 
3.2  Meteorological Reports      6 
3.3  Decision Making Process      7 
3.4  Resources        8 
3.5  Road Condition Reports      9 
3.6  Liaison with Police       9 
3.7  Warning Signs        9   
3.8  Road Closures        9 
3.9  Salt Bins        9 
3.10 Community Salt Stocks      10 
3.11  Keeping and Retention of Records     10 
Appendix 'A'  - Plan of Council Areas       11 
Appendix 'B'  - Office and Contact Details      12 
Appendix 'C'  - Distribution List       12 
Appendix 'D'  - Salt bin decision matrix      13

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NORTH LANARKSHIRE COUNCIL 
WINTER SERVICE 
1. INTRODUCTION 
Under Section 34 of the Roads (Scotland) Act, 1984, North Lanarkshire Council has a
statutory obligation to take such steps as it considers reasonable to prevent snow and
ice endangering the safe passage of pedestrians and vehicles over their public roads
which by definition includes carriageways, footways and footpaths. 
The A725, A8 trunk roads and the M73, M8, M80 and M74 motorways are the direct
responsibility of the Scottish Government.   
It is the aim of North Lanarkshire Council as the local Roads Authority to:- 
(i) provide a standard of service on public roads which will permit safe
movement of vehicular and pedestrian traffic appropriate to the
prevailing weather conditions; 
(ii)  establish a pattern of working which will keep delays, diversions or road
closures to a minimum during adverse weather conditions; 
(iii)  conduct operations having regard to the requirements of the Health and
Safety at Work Act, 1974. 
This winter service policy has been developed taking account of Well Managed Highway
Infrastructure A code of Practice (2018)’. 
This document is supplemented by a Winter Service Operational Plan developed in
conjunction with our Partner, Amey Public Services LLP (APS), and is reviewed annually. 
The provision of the service is supported by the Council’s Customer Services Hub.

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2.  POLICY 
2.1 TREATMENT OF ROADS 
North Lanarkshire Council has the following priorities for treatment of carriageways and
footways/footpaths that has been formulated on a hierarchical basis: 
CARRIAGEWAY PRIORITIES
Primary Road
Network 
These roads
are treated on a
Precautionary
Salting basis
All ‘A’, ‘B’ and some ‘C’ classified roads, main distributor roads; main
roads in the vicinity of schools; access roads to hospitals, ambulance
depots, main police stations and fire stations, and main bus routes.
Other main roads steeper than 1 in 10 gradient (10%) and roads that
are of local or national importance for the delivery of essential services.
Where severe weather conditions are predicted these roads will be pre-
salted and this will normally be carried out before the morning peak.
Depending on weather conditions this could also involve an evening
pre-salt. Where severe conditions such as snow persist, resources will
remain concentrated on these roads.
Secondary
Road Network  
These are
treated on a
Post Salting
basis, except as
described for
schools. 
Secondary distributor roads; access to isolated villages and rural
communities; a main access road to each school; rural through routes
not included above; spine roads into residential and industrial areas.
Residential areas with road gradients steeper than 1 in 12.5 (8%),
where the length of gradient exceeds 100m and where specific
difficulties have been identified and where it is practical to do so. 
Secondary roads will be post treated when road surface temperatures
are forecast to stay below zero for a significant period beyond 12
noon, following the precautionary treatment of the primary road
network. 
Where road surface temperatures are forecast to stay below zero for
a significant period beyond 12 noon and when resources are
available secondary routes will be pre-treated to improve travel to
school.
Other Roads
These are
treated on a
Post Salting
basis. 
On the satisfactory completion of post salting of the abovementioned
roads and if severe weather conditions persist, the remaining road
network will be treated on a reactive basis. Treatment will be
dependent on resources and changing weather conditions. 
Depending on weather conditions, treatment of the remaining network
may take several days from onset of severe weather as priority will be
given to, and concentrated on, the above stated road hierarchy. 
Post salting will only be undertaken if severe weather conditions are
likely to extend for a significant period beyond 12 noon. Post salting
operations will normally be undertaken out with the morning peak. 
During a period of prolonged severe weather conditions forecast to last
longer than 7 days, blue light enquiries will be prioritised, and priorities
will also take into account funerals, weddings, births and anyone
requiring immediate hospital treatment (the council will coordinate this
element of operations with NHS Lanarkshire).  Reactive squads will

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FOOTWAY, FOOTPATH AND CYCLE ROUTE PRIORITIES 
Primary Path
Network -
Treated on a
Precautionary
Salting basis 
Urban Shopping areas, precincts and main pedestrian routes remote
from carriageways which link major residential /commercial / industrial
/ educational facilities. 
Secondary Path
Network –
Treated on a
Post
Salting basis. 
Footways and Footpaths not covered above and Cycle Routes 
The treatment of primary path network will normally be carried out before the morning
peak. The Secondary path network and other paved areas shall only be considered for
treatment in times of persistent ice or snow.   
also prioritise special education needs schools, cemeteries, council
sheltered housing and ice on ponds. 
In some cases, roads may remain untreated until weather conditions
ease.
Snow Clearing
Operations 
Following the onset of heavy snowfalls the maximum available fleet of
ploughing vehicles will be utilised. These operations will continue whilst
snow is still falling with resources targeted to keep arterial routes open.
After snow has stopped falling but is still lying, routes will be treated in
line with salting priorities as resources permit. During prolonged events
forecast to last more than 7 days additional resources supplied by Land
Management or other resources will be deployed. 
Patrolling When marginal forecasts predict temperatures approaching but not
expected to dip below zero degrees and when forecasters are low in
confidence about their predictions, patrolling takes place.  This
operation is principally to check what the actual road conditions are
on the network. A representative sample of the network will be
patrolled to identify if a full pre-cautionary salt is necessary.

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Salt Stock Levels   
In extreme conditions salt stock levels can fall significantly in a very short period. In
certain rare and unusual circumstances normal re-stocking of salt has in the past been
prevented by external forces out with the control of the Council and its partners APS. If
such an occurrence is repeated in the future, to conserve limited salt stocks, the winter
service provision will be dedicated to the treatment of the primary networks only. 
APS have covered storage areas that hold a maximum of 10,000 tonnes of salt. The
salt held in stock is monitored on a weekly basis to ensure that the average stock level
of 7,500 tonnes is maintained during the high season. This average stock level is
reduced to 4,500 tonnes at the end of February. 
The Council also has a covered strategic salt stock of 10,000 tonnes to enhance
corporate resilience for the delivery of all services during periods of prolonged severe
winter weather.  
2.2      LEVEL OF SERVICE 
The decision to initiate winter service operations will normally be based upon the
forecast received from the council’s weather service provider during the winter period. 
These forecasts will be provided every day at 0500hrs, 1100hrs and 1700hrs (including
weekends and public holidays) to staff providing the winter service. In addition, the
weather service provider will contact the Council’s partner, APS if there is any major
change in the projected weather conditions. 
Winter service operations will also be initiated by APS on confirmed reports of adverse
weather conditions. 
As the decision to initiate winter service operations will normally be based on the
weather service forecast, it is proposed where possible to treat primary roads out with
the hours of peak traffic flows. Therefore, it is intended that the treatment of all primary
roads will be completed prior to the morning peak (0730 hrs).  Where forecasts indicate
adverse conditions in the evening, all reasonable effort will be made to treat primary
roads out with the evening peak, but this will not always be practicable. 
Primary Path Network salting operations will be generally undertaken between the
hours of 0500 hrs and 0800 hrs. Following prolonged periods of cold dry weather salting
may not be undertaken if it is considered that sufficient residual salt is present. If severe
weather is forecast in the evening, treatment of footpaths will be undertaken during
daylight hours where there is no residual salt present and heavy precipitation is not
forecast. 
Carriageway treatment will normally be undertaken within the following timescales. 
Primary Road Network – completed within 3.5 hours of commencement of treatment. 
Secondary Road Network – completed within 3.5 hours of the completion of Primary
roads network, subject to weather conditions and the need to repeat treatment on the
primary road network. 
Other Roads – these are dependent on weather conditions and resource availability
and may be measured in timescales of several days from onset of severe weather.

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In recent years several attacks on the winter fleet have been perpetrated by individuals
throwing missiles. This has caused damaged to vehicles and had the potential to
seriously injure winter service operatives. Where such instances occur, the service will
be withdrawn / restricted until a risk assessment considers it is safe to reinstate the
normal level of service.
3. PROCEDURES 
3.1 PREPARATION OF ROUTES 
Prior to the commencement of the winter service period, APS will prepare a list of
priority routes based on the carriageway, footway, footpath and cycle path priorities
shown in section 2. However, to minimise unproductive mileage some roads in a lower
category may be treated out of sequence. 
A full set of priority routes will be kept by the Head of Environmental Assets.  APS will
have a full set of routes. 
Any alterations to the carriageway, footway and footpath priorities will be notified in
writing to APS who will make the necessary adjustments to the routes. 
3.2 METEOROLOGICAL REPORTS 
Arrangements shall be made by the Head of Environmental Assets, through the West
of Scotland Weather Consortium, for the weather forecast to be provided for the North
Lanarkshire Area from early October to the middle of May each year. 
The weather service provider will provide the Council and APS with the forecast each
day at 0500hrs, 1100hrs and 1700hrs and any other weather warnings out with these
times throughout the winter service period. 
The Council will ensure that weather service provider is provided with the telephone
numbers of the members of staff responsible, on a rota basis, for initiating action out
with normal working hours. 
APS and Council staff have the facility at any time to contact the weather service
provider’s duty forecaster to discuss/clarify the forecast. 
All staff involved in decision making for the delivering of the Winter Service shall be
trained in the interpretation and comprehension of climatic, temperature and weather
conditions and forecasts.

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3.3 DECISION MAKING PROCESS 
The topography of North Lanarkshire is such that three distinct geographical areas of
potential climatic variation have been identified. The weather forecast provides
information for these geographical areas to reflect different climatic conditions. These
forecasts will be used by APS to determine and plan the scope of work necessary and
to minimise unnecessary treatment and action. 
The winter service period is split into a High and a Low Period. During the High Period,
mid-October to mid-April, APS has resources on standby to react to prevailing weather
forecast. During the Low Period, between early October and mid-October and mid-April
to mid-May APS may not be on standby and therefore reaction times may be greater. 
These periods can be altered as required to reflect longer term weather forecast.   
When the appropriate APS staff member receives weather forecast at 1100 hours they
shall make a decision on whether or not action is required. All proposed actions will be
acknowledged by the Client standby officer. Further, the Client reserves the right to
amend the proposed action if deemed necessary. The Client standby officer will
approve all actions. The Council has access to 5no. weather stations to assist the
decision-making process. 
When updates to the forecast are received out with normal working hours the APS staff
member on standby shall take appropriate action based on the update. If there is a
significant change to the weather forecast and / or proposed actions the appropriate
Client staff will be informed. 
During periods of low temperature, if there is uncertainty about the course of action
required by the update, consultation will take place with trained members of staff and
/or the duty forecaster from the weather service provider. 
The provision of an internet Weather Consortium Message Board for posting of
decisions taken by North Lanarkshire Council and by adjacent Authorities will allow
continuity of service to be monitored and action taken where it is considered
appropriate. North Lanarkshire Council actions will be posted together with updates to
proposed actions. 
Decisions taken regarding North Lanarkshire routes will be recorded on the Viasala
Manager electronic management system. 
.

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3.4 RESOURCES 
(a)  Salt 
Under the Road Street Lighting and Winter Services contract, it is the responsibility
of APS to organise the provision of salt to each depot and ensure the levels of salt
do not fall below the prescribed minimum levels.   
At main recycling centres within the Council Area, a single quantity of 20kg or less
of sand salt mix will be available for issue free of charge to the public, subject to
them supplying a suitable container. 
(b) Personnel 
APS will provide a stand-by rota of supervisors and manual operators for the winter
service period. Standby will commence in mid-October and continue until the
middle of April. However, this period may commence earlier or finish later should
conditions warrant. 
During moderate winter weather it is envisaged that resources of APS will be able
to provide the level of service described in section 2.2. In extreme conditions,
however, additional labour may be required from other sources, including other
services of the Council. 
(c) Plant 
During the summer period, all equipment for salting roads and clearing snow will
be maintained to ensure it is in working order prior to the start of the winter service
period and where appropriate ensure that ancillary items can be fitted to vehicles
without difficulty. 
APS will provide a communications system between the depot and all the winter
service fleet. 
The winter fleet is fitted with data logging and a Geographic Positioning System
(GPS). 
3.5 Road Condition Reports 
Each working day throughout the winter service period, a daily report of the operations
that have taken place during the previous 24 hours will be available on the electronic
manager system.  The report shall provide information on routes treated, salt used,
time operations started, roads closed, additional resources used and details of any
other major problem. 
The report is available to the Head of Environmental Assets and the Roads Operations
Teams, any major incident will be reported immediately to Client staff.

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3.6 Liaison with Police 
In recognition of the role of the Police during difficult weather conditions, APS shall
advise the Police of all adverse forecasts relating to winter operations. APS shall also
request appropriate assistance from the Police when moving equipment, arranging
road closures, and dealing with abandoned vehicles.   
Where appropriate, APS shall advise the Police at the Force Control Room of all
extreme adverse road conditions, including roads closed or conditions which may lead
to roads being closed. The Police may report such matters to the broadcasting
authorities. Such communications will be followed up by reports on progress and
clearance, particularly when conditions are returning to normal. On request to their
Group Traffic Superintendent, the Police have agreed to assist the movement of
ploughs and salting vehicles on principal traffic routes. 
APS shall issue out of hours rotas (including amendments) to the Chief Constable,
Divisional Commander's Office and local Police Offices. 
Reports from the Police regarding dangerous road conditions shall be acted upon by
APS designated staff on stand-by as soon as practicable, having regard to priorities in
this document and the conditions pertaining throughout the Council's area. 
3.7 Warning Signs 
The Head of Environmental Assets shall at appropriate locations arrange for the
erection of signs giving warning of sections of road liable to icing. 
3.8 Road Closures 
Where a road is closed, APS is responsible for ensuring that the Police and Council
staff are advised and that appropriate signs are erected.  When the road continues into
an adjoining Council area that Council shall be kept informed. 
3.9 Salt Bins 
Salt bins may be provided at specific locations and in the vicinity of schools to assist
the local community in areas not on priority routes or at known trouble spots including
steep gradients and sharp bends.  Bins will only be provided at those locations that
meet the minimum scoring criteria set out in appendix D and where agreement can be
reached with the adjacent property owner/ occupier. 
It is intended that these salt bins are for the self-use of the public as an enhancement
to the service provided by the Council. Records of existing salt bin locations are held
by the Head of Environmental Assets and detailed on the Council’s website winter
service page.

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3.10 Community Salt Piles 
Community Salt Piles will be provided at the following locations, establish for the
winter of 2021/22.
• Coatbridge - Time Capsule Coatbridge
• Airdrie – Airdrie leisure Centre
• Bellshill – Matt Busby Centre
• Motherwell – aquatec
• Wishaw – sports centre
• Kilsyth – sports centre
• Cumbernauld – Broadwood stadium
• Shotts – sports centre
• Northern Corridor – Ian Nicholson Centre 
• Salsburgh  - Community Centre
• Viewpark – Car park at Burnhead CC
• Croy – area at hub
• Newmains – NCT Centre
• Moodiesburn – Pivot Centre 
3.11 Keeping and Retention of Records 
Appropriate records will be kept of the following by APS :- 
(a)   The weather forecasts, including updates. 
(b)   Decisions taken based on the weather forecasts. 
(c)   Decisions taken based on other reports. e.g. police reports. 
(d)   Maximum and minimum air temperatures at each depot. 
(e)   Details and timings of routes salted. 
APS will be responsible for preparing and retaining the above records for a minimum
period of 7 years. Records from the Council weather stations are held by the service
provider.

Page 18

Appendix A 
Plan of North Lanarkshire and Weather Domain Areas

Page 19

Appendix B - Road and Transportation 
It should be noted that the service cannot react to individual requests for streets to be treated/
cleared therefore individual requests are no longer logged.  
All enquiries relating to the filling of and request of new salt bins should be directed to the
following 
New salt bin - Grit bin: request a new grit bin | North Lanarkshire Council 
Refill a salt bin - Grit bin: request refill | North Lanarkshire Council 
Website: www.northlanarkshire.gov.uk 
In the event of an emergency Police Scotland should be the first point of contact. 
Appendix C - Distribution List 
Internal :- 
North Lanarkshire Local Members
Chief Executive
North Lanarkshire Council Executive Directors
Head of Legal and Democratic Solutions 
External :- 
Trunk Road Operators 
Amey Public Services LLP
Automobile Association (AA)
Chief Executives of Adjacent Councils :-
(East Dunbartonshire, South Lanarkshire, City of Glasgow, West Lothian, Falkirk, Stirling )
Community Councils
Grid Controller, Scottish Gas
Road Haulage Association
Royal Automobile Club (RAC)
Scottish Ambulance Service
Scottish Government
Scottish Fire & Rescue Service – Service Delivery Director - West
Scottish Fire & Rescue Service – Chief Officer
Strathclyde Partnership for Transport
(Local Bus Companies distributed via SPT)
Police Scotland - Divisional Commanders
Scottish Road Partnership Project Ltd

Page 20

Appendix D – Salt Bin Decision Matrix 
Road name and number 
Would this bin be placed on a public road If not do not proceed with assessment
Is there a suitable hardstanding location for a
salt bin
If not do not proceed with assessment
Is there agreement from the adjacent property
owner/ occupier
If not do not proceed with assessment   
Characteristic Severity Standards
Score
Assessed
Score
Gradient Steep (>1 in 20)
Moderate (1 in 20 to 1 in 30)
Slight (< 1 in 30)
75
40
0
Bend Sharp (> 90 degrees)
Moderate (45 to 90 degrees)
Slight < 45 degrees)
35
25
0
Close proximity to and falling
towards 
Heavy trafficked roads
Moderately trafficked roads
Lightly trafficked roads
90
75
30 
On a treated route Primary
Secondary
Not on treated route
-100
15
30 
Vertical traffic calming
measures
Yes
No
10
0
Any special features
(Hospital, doctors surgery)
Yes
No
20
0
Salt bin already in area
(within walking distance)
Within 100m
Within 300m
Greater than 300m
-100
0
20 
Total of 40 or
above qualifies