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Agenda pack

North Lanarkshire Council · 24 August 2022
Back to Environment and Place Committee — 24 August 2022 and its agenda

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Our Ref:
Your Ref:
Contact:
Tel:
Fax:
E-Mail:
Date:
KB 
Kirsty Brown
07977060781 
brownkir@northlan.gov.uk
14 Aug 2022 
Members of the
Environment and Place Committee     
Chief Executive’s Office
Archie Aitken
Head of Legal & Democratic 
Solutions
Civic Centre, Windmillhill Street
Motherwell ML1 1AB
DX 571701, Motherwell 2
www.northlanarkshire.gov.uk      
Notice is given that a Hybrid Meeting of the ENVIRONMENT AND PLACE COMMITTEE is to be held
within the Council Chamber, Civic Centre, Motherwell on Wednesday, 24 August 2022 at 2:00 pm
which you are requested to attend. 
The agenda of business is attached.    
Head of Legal and Democratic Solutions 
Members :     Councillors: J Cairns, T Carragher, D Crichton, P Di Mascio, W Goldie, L Jarvie,
J Leckie, G Lennon, J Linden, H Loughran, A Masterton, M McBride, M McCulloch,
P McDade, F McKay, J McPhilemy, L Mitchell, L Nolan, P Patton, J Reddin, L Roarty,
A Stubbs, A Thomas, N Wilson, G Woods. 
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AGENDA
(1) Declarations of Interest in terms of the Ethical Standards in Public Life Etc. (Scotland) Act
2000
OPERATIONAL
(2) Business Regulation Service Plan 2022/23 (page 5 - 48)
Submit report by the Head of Regulatory Services and Waste Solutions seeking approval of
the Business Regulation Service Plan 2022/23 (copy herewith)
(3) Update Paper - Actions Taken Relevant to Rodent Complaints (page 49 - 56)
Submit report by the Head of Regulatory Services and Waste Solutions providing an update
on actions taken in relation to rodent complaints (copy herewith)
(4) Developing North Lanarkshire's Journey to Net-Zero Greenhouse Emissions (page 57 - 100)
Submit report by the Head of Asset and Procurement Solutions detailing the Council's net-
zero progress and journey to date and outlining some of the actions required in order to
achieve and/or facilitate through national policy development and regulation in the next few
years (copy herewith)
(5) Cemeteries Memorial Management Update (page 101 - 106)
Submit report by the Head of Environmental Assets providing an update on memorial
management across the authority and outlining proposed improvements to cemetery
infrastructure management (copy herewith)
(6) P002.1(4) Tree Asset Management and Ash Dieback Disease (page 107 - 116)
Submit report by the Head of Environmental Assets highlighting the known impacts of Ash
Dieback Disease and seeking approval to establish an Ash Dieback Action Plan, in order to
tackle the corporate risk associated with no remediating these trees appropriately (copy
herewith)
(7) Winter Service Policy and Procedures 2022/23 (page 117 - 136)
Submit report by the Head of Environmental Assets seeking approval for (a) the proposed
Winter Service Policy and Procedures 2022/23, and (b) a pilot scheme to look at route-based
forecasting, in order to inform future policy decisions (copy herewith)
(8) Drumbreck Marsh and Garrel Burn River Restoration (page 137 - 144)
Submit report by the Head of Environmental Assets providing a summary of the successful
river restoration project completed on the Garrell Burn at Dumbreck Marsh, Kilsyth (copy
herewith)
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2
CONTRACTS
(9) Contracts for Approval
(a) Contract Award for the Provision of Waste Management and Recycling Services for
Bulky Waste (page 145 - 154)
Submit report by the Head of Regulatory Services and Waste Solutions seeking
approval to award the Contract for the Provision of Waste Management and Recycling
Services for Bulky Waste to Dow Group Limited (copy herewith)
(b) Contract Award for the Treatment and Disposal of Kerbside Collected Co-mingled Food
and Garden Waste (page 155 - 164)
Submit report by the Head of Regulatory Services and Waste Solutions seeking
approval to award the Contract for the Treatment and Disposal of Kerbside Collected
Co-mingled Food and Garden Waste to Levenseat Limited (copy herewith)
(c) Contract Award for Supply and Fit of Tyres for Vehicles and Plant (page 165 - 174)
Submit report by the Head of Regulatory Services and Waste Solutions seeking
approval for the award of the Contract for the Supply and Fit of Tyres for Vehicles and
Plant to McConechy's Tyre Service Limited (copy herewith)
(d) Contract Award for the Provision of Landfill Consultancy Services (page 175 - 184)
Submit report by Head of Regulatory Services and Waste Solutions seeking approval
to award the Contract for the Provision of Landfill Consultancy Services to RPS
Consulting Services Limited (copy herewith)
(10) Contracts for Noting
(a) Contract Award for Treatment and Disposal of Residual Waste from Household Waste
Recycling Centres (HWRCs) (page 185 - 194)
Submit report by the Head of Regulatory Services and Waste Solutions advising of the
award of the Contract for the Treatment and Disposal of Residual Waste from
Household Waste Recycling Centres to Patersons of Greenoakhill Limited (copy
herewith)
(b) Contract Award for Design and Build of New Bellshill Waste and Fleet Depot
(page 195 - 204)
Submit report by the Head of Regulatory Services and Waste Solutions advising of the
award of the Contract for the Design and Build of New Bellshill Waste and Fleet Depot
to Tilbury Douglas Construction Limited (copy herewith)
(c) Contract Award for the Provision of Licence, Support and Maintenance for Civica IT
Solution 2022/23 (page 205 - 210)
Submit report by the Head of Regulatory Services and Waste Solutions advising the
award of the Contract for the Provision of Licence, Support and Maintenance for Civica
IT Solution 2022/23 to Civica UK Limited (copy herewith)
(11) Contracts Awarded Below Committee Approval Threshold (page 211 - 217)
Submit report by the Head of Asset and Procurement Solutions advising of contracts awarded
between 1 January and 30 June 2022 (copy herewith)
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North Lanarkshire Council
Report
ENVIRONMENT & PLACE COMMITTEE 
Does this report require to be approved? ☒ Yes   ☐ No
Ref: AM/PB Date 24/08/22 
BUSINESS REGULATION SERVICE PLAN 2022 - 2023 
From  Head of Regulatory Services and Waste Solutions  
E-mail mcphersona@northlan.gov.uk  Telephone 07939 280467 
Executive Summary
All local authority regulators of food law and occupational health & safety law must plan
their enforcement and advisory activities and, in accordance with independent auditor
preference, present that plan before a relevant committee for its approval. 
The Service Plan 2022 - 2022 is appended to this report and incorporates:
• The Food Law Code of Practice (FLCoP) Deviation Recovery Plan, following the
cessation of inspection work due to Covid restrictions and the subsequent restart
on 1 October 2021;
• Our adoption of the recent Food Law Rating System (FLRS) which combines the
old rating systems for food hygiene and food standards into one food law
intervention scheme; and 
• Our continuation with the new Official Control Verification (OCV) audit process for
approved food premises. 
Recommendations
It is recommended that the Environment & Place Committee: 
1. Approve the Business Regulation Service Plan 2022 - 2023. 
The Plan for North Lanarkshire
Priority  Improve the health and wellbeing of our communities
Ambition statement (14) Ensure the highest standards of public protection
AGENDA ITEM 2
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1. Background 
1.1 The Business Regulation Service is a subset of Protective Services and is
responsible for the delivery of the statutory enforcement and advisory service for: 
• Food law in all food establishments within North Lanarkshire; and
• Occupational health & safety law in those premises within North Lanarkshire for
which they have an enforcement role (health and safety enforcement within
premises being split between local authorities and the Health and Safety
Executive depending on the nature of the business). 
1.2 The Service is required to prepare an annual plan which clearly maps out specific
aims and objectives for the financial year.   
1.3  Food Standards Scotland (FSS) advocates that transparency is best achieved by
seeking and obtaining the approval of elected members.  FSS is independent of
national government and has the primary objective of protecting the health and other
interests of consumers in relation to all food issues.   
1.4 The Health & Safety Executive’s (HSE) National Local Authority Enforcement Code
requires us to be accountable to the public and businesses for our actions.  This can
be achieved by publication of our Service Plan.   
2. Report 
2.1 Food Law Code of Practice Recovery Plan 
2.1.1 FSS granted dispensation to local authorities to deviate from their inspection plan
from 30 March 2020 due to the restrictions imposed during the Covid pandemic, and
to enable re-tasking of officers to undertake wider public health duties related to
Coronavirus legislation.  The dispensation ended on 30/09/2021. 
2.1.2 This resulted in a significant number of premises remaining uninspected over a period
of some 17 months.  Consequently, a large number of inspections have been carried
over into subsequent years and an appropriate Food Law Code of Practice (FLCoP)
Deviation Recovery Plan has been devised to ensure that all premises receive the
required inspection visits within a practicable and programmed timeframe.  
2.2 Food Law Performance Targets 
2.2.1 The Service Plan details resources and targets for inspections and interventions in
respect of food law, including:
• Achieving a target of at least 70% of all of our programmed food law
inspections within the timeframes set by our FLCoP Deviation Recovery Plan. 
• Ensuring at least 70% of our food business operators’ premises achieve a
‘Pass’ status in accordance with the national Food Hygiene Information
Scheme (FHIS). It is anticipated there will be a greater number of
‘Improvements Required’ due to the pause in programmed interventions due
to the COVID-19 pandemic and the authorised deviation from the Code from
30 March 2020 to 31 August 2021.
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• Commence investigation of 90% of food complaints within 2 working days of
receipt.
• Maintain a target of at least 94% of infectious disease cases being responded
to in accordance with the NHS Lanarkshire Epidemiological Investigation
Protocol. 
• Respond to at least 93% of high-risk requests for assistance/advice within 2
working days of receipt. 
• Respond to at least 93% of low-risk requests for assistance/advice within 5
working days of receipt. 
2.2.2 An important principle of the recently adopted new Food Law Rating Scheme (FLRS)
is to allow local authorities to target resources on high risk and non-compliant
businesses.  The FLRS combines the rating systems for food hygiene and food
standards into one Food Law Intervention scheme based upon a new food business
performance model that will target resources on high to medium risk and non-
compliant businesses.  This impacts upon the frequency of inspection of food
establishments for both hygiene and standards components of what is now known as
a ‘food law’ inspection.  The FLRS takes account of a food business operator’s track
record of compliance and where this is good, they will receive ‘earned recognition’
influencing the risk rating to reduce the frequency of inspections.  This will assist
resources to be targeted towards non-compliant businesses which will be subject to
more frequent inspections and potential enforcement activity. 
2.2.3 A review of North Lanarkshire Council’s resource to meet its statutory Food Law
obligations has been undertaken as part of the FLCoP Deviation Recovery Plan.  The
outcome from this has shown that over the next 5 years a greater FTE staffing
resource will be required on an annual basis when compared with the current front-
line establishment FTE. Using the FSS Resource Methodology Guidance (explained
in greater detail within section 4 of the plan) it is estimated that around 25FTE will be
required to fulfil the functions of the Service against a current establishment of
17.5FTE. The consequence of this is the revision in the annual target for achieving
programmed food law inspections from 96% in 2018-19 to 70% in 2022-23. 
2.2.4 The position outlined in paragraph 2.2.3 above is not unique to North Lanarkshire.
There is a current shortfall of qualified Environmental Health Officers working in local
authorities.  In summary, there are around 60 vacant posts across Scottish local
authorities, an ageing workforce profile and a lack of trainees coming through. Both
CoSLA and SOLACE have recognised this issue and through work with the Society of
Chief Officers of Environmental Health in Scotland, recommendations to address the
issue continue to be discussed with the Scottish Government. 
2.2.5 At a more local level North Lanarkshire is already taking measures to address the
issue.  This includes working with the University of the West of Scotland to offer an
annual training placement to students attending the degree course for Environmental
Health, the recruitment of a student Environmental Health Officer, and the recent
addition of a further 2 FTE Environmental Health Officers to the establishment
working within the Business Regulation team. 
2.2.6 This financial year sees the Service continue to progress implementation of the
Official Control Verification (OCV) audit process for ‘Approved Premises’ – premises
which handle or process products of animal origin e.g. large dairies, fish exporters etc
and also for high risk manufacturers.  The implementation of this new process may
significantly increase the amount of officer time spent on audits of these
establishments. 
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2.3 Occupational Health and Safety Law 
2.3.1 The HSE’s national Local Authority Enforcement Code sets out a risk-based
approach to targeting occupational health and safety interventions to be followed by
local authority regulators.  A key component is to ensure that appropriate
interventions are focussed on specified high-risk sectors. 
2.3.2 In accordance with the national code, the Service will continue to respond to requests
for advice, investigate complaints, accidents, dangerous occurrences and other
incidents reported to us and we will undertake appropriate interventions, particularly
relevant to North Lanarkshire, wherever possible. 
2.3.3 The Service Plan details activities which are planned throughout the financial year in
respect of occupational health and safety matters. 
2.3.4 Additional projects may also be added where appropriate, having been highlighted by
the HSE, regionally by the West of Scotland Health & Safety Liaison Group or through
local intelligence, complaint, notification or other direct referral to the Service. 
3. Measures of success 
3.1 Performance is monitored in a several ways including on a quarterly basis by the 
Protective Services Management Team (PSMT).  If under performance or deviation is
identified, corrective action is promptly implemented. 
3.2 Performance outcomes for all participant food businesses in respect of the ‘pass’ and 
‘improvement required’ standard stipulated in the national Food Hygiene Information 
Scheme (FHIS) are reported locally to populate key performance indicator 
requirements published on North Lanarkshire Council’s website and returned
separately to FSS.  
3.3 The quality of the performance and professional conduct of the Council’s 
enforcement personnel during inspections of businesses (both food and non-food 
based) is monitored, in part, using post-intervention customer service questionnaires,
in which service recipients are encouraged to provide their appraisal of the standard
of service delivered.     
4. Supporting documentation 
4.1 Appendix 1 - Business Regulation Service Performance Plan 2022 - 2023 
Andrew McPherson
Head of Regulatory Services & Waste Solutions 
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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☐ No ☒
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts have been discussed and agreed with People
and Organisational Development?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☐ No ☒
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic Solutions?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact?
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Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact
Is there a risk impact?
Yes ☐ No ☒
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed? 
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food safety/occupational health & safety service plan 2022/2023  1 
Regulatory Services & Waste Solutions 
Protective Services 
(Business Regulation Service) 
Food Safety/Occupational Health & Safety
Service Plan 2022/2023 
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food safety/occupational health & safety service plan 2022/2023  2 
STATUTORY AND GENERAL OBLIGATIONS ON FOOD AUTHORITIES 
Legal Obligation on Food Authority 
Compliance with statutory  guidance ‘Food Law Code of Practice (Scotland) 2019’ (the Code) and ‘ Interventions Food
Law Code of Practice (Scotland) 2019’ (the Interventions Code) is an important requirement to safeguard and ensure
proper and consistent administration of Food law across Scotland. 
In delivery of Official Food Controls, North Lanarkshire Council is legally required to ensure: 
a. The effectiveness and appropriateness of Official Controls. 
b. That controls are applied at an appropriate risk-based frequency. 
c. That there are a sufficient number of suitably qualified and experienced competent staff and adequate facilities
and equipment to carry out duties properly. 
d. That staff are free from conflicts of interest. 
e. That there is access to an adequate laboratory capacity and capability for testing. 
Food Standards Scotland (FSS) seeks to work in partnership with Local Authorities to help them deliver on official
control policies and Codes, and to assist them in implementing the Codes. 
Effects of Failure to Comply with these Statutory Obligations 
Section 40(2)(a) of the Food Safety Act 1990 requires a local authority to have regard to the relevant provisions of
the Codes.  Section 40(3) allows FSS to consult Scottish Ministers in relation to non-compliance with the Codes to
order the issue of a direction to a local authority requiring it to take steps to comply with the Codes.  Failure to
comply with a ministerial direction by a local authority may be sanctioned by order of the Court of Session.  Where
Scottish Ministers are satisfied that a Food Authority has failed to discharge any duty imposed by or under the Act,
where that failure affects the general interests of consumers of food, they may by order empower another Food
Authority or officer of the Ministers to discharge that duty in place of the Authority in default, and recover costs from
the defaulting Authority. 
Requirement to Prepare an Annual Service Plan 
Each Food Authority should complete an Annual Service Plan which details the Interventions programme for the
coming year.  They should ensure such a programme is adequately resourced and that the overall plan is subject to
approval timeously at the appropriate governance level within the Local Authority. 
The Service Plan should include: -
• A statement in relation to the Food Authority’s approach or policy on Interventions, Enforcement, and
Service Delivery. 
• A Food Authority’s approach to Interventions out-of-hours.
• Details on how new Food Business Establishments are to be included in the Authority’s planned Intervention
Programme.
• Effective routine sampling. 
• Strategies for maintaining surveillance of “low-risk” establishments where the LA has decided these will be
subjected to alternative enforcement strategies in either their Food Service Plan or Enforcement Policy. 
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food safety/occupational health & safety service plan 2022/2023  3 
The Service Plan or Enforcement Policy should include: -
• The Food Authority’s approach to revisits and enforcement action - North Lanarkshire’s approach to
enforcement is included within the Enforcement Policy.  Its approach to revisits and enforcement action is
incorporated within Food Policies and Standard Operating Procedures (SOPs) which are an extension of the
Enforcement Policy.
• Strategies for maintaining surveillance of “low-risk” establishments where the LA has decided these will be
subjected to alternative enforcement strategies in either their Food Service Plan or Enforcement Policy.  
North Lanarkshire has included these within both the Service Plan and the Interventions SOP which are an
extension of the Enforcement Policy. 
The Interventions Programme should include: -
• The Food Business Establishment profile.
• The number of Interventions programmed.
• An estimate of the number of revisits that will be made.
• An estimation of resources required. 
• Resource for new businesses.
• Detail any targeted Intervention activity that the Food Authority intends to carry out including any extra
resources this may require. 
• Identification of any priorities relating to nationally or locally driven outcomes, such as compliance with new
legislation or improved compliance with existing legislation and other central government initiatives,
including compliance with the Food Law Code of Practice (Scotland) 2019 and the Interventions Food Law
Code of Practice (Scotland) 2019. 
SECTION 1: SERVICE AIMS AND OBJECTIVES 
1.1 Aims and Objectives 
North Lanarkshire Council is committed to delivering customer excellence for all its service users to maximise the
benefits of North Lanarkshire’s geographical location, creating prosperity, achieving social justice and fulfilling local
needs by providing best value. 
The following aims and objectives have been identified as being fundamental to this process. 
1. To place the safety, health and well-being of the employed and the general public foremost. 
2. To protect public health and affirm the continuing commitment to assist businesses in their recovery from the
pandemic. 
3. To inspect businesses for food law and/or health and safety law compliance within at least the minimum targets
which have been set for inspection purposes and ensure that a proportionate and consistent enforcement policy
is adhered to. 
4. To commit to the national Regulators’ Code for reserved matters and the Scottish Regulators’ Strategic Code of
Practice for devolved matters. 
5. To undertake a programme of effective routine food sampling to ensure that food is of the nature, quality and
substance demanded by the public and to take appropriate action to remove any unsatisfactory foodstuffs
identified during this process. 
6. To respond appropriately to relevant food alerts as required by FSS. 
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food safety/occupational health & safety service plan 2022/2023  4 
7. To investigate food complaints and report to the Crown, recommending that they initiate legal proceedings
where this is deemed to be in the public interest. 
8. To offer free advice and guidance to the public, voluntary organisations and the food and health & safety
businesses within North Lanarkshire for the purposes of achieving compliance with statutory requirements and
assisting in developing and promoting competence in food and workplace health & safety awareness. 
9. To prepare reports and other related data for other Services within the Authority, FSS, the Health & Safety
Executive (HSE) and other relevant Agencies to demonstrate transparency, ensure compliance with legislation
and to provide a coordinated approach to food safety and health & safety related matters. 
10. To investigate instances of food and water borne diseases within North Lanarkshire in a coordinated approach
with the relevant Health Authorities. 
11. To fully and promptly investigate notifications of work-related accidents, dangerous occurrences and ill health
and take enforcement action in accordance with guidance to prevent harm and secure justice, where
appropriate. 
12. To respond promptly and courteously to requests for assistance and commit to the delivery of customer service
excellence for all our service users. 
13. To aim to deliver public confidence in the way food safety and health & safety issues are monitored and enforced
within North Lanarkshire. 
14. To respond appropriately and effectively to public health emergencies which impact on public safety. 
1.2 Links to Corporate Ambition Statements and Priorities 
This Operational Plan is linked with the Protective Services Operational Plan, the Waste Solutions and Regulatory
Services Operational Planning Dashboard and ultimately serves the Plan for North Lanarkshire. 
For example, from The Plan for North Lanarkshire: 
‘Improve economic opportunities and outcomes’ 
The growth and sustainability of local business is actively supported.  Working in partnership with Business Gateway,
we offer a comprehensive and free consultancy service to start-up, fledgling and mature businesses to help with
legal compliance in relation to food safety and, where appropriate, occupational health & safety legislation.  (This
was stood down due to the pandemic but we will resume liaison as part of business recovery.) 
‘Improve the health and wellbeing of communities’ 
In accordance with the Interventions Food Law Code of Practice (Scotland) 2019, formal, unannounced inspections of
North Lanarkshire’s food businesses are undertaken to ensure operators make or sell foods which meet
compositional and declaration legal standards that they are safe to eat and will not cause illness or disease.  Where
food businesses are found operating unsafely, they may be compulsorily closed to safeguard public health, reported
to the Crown and the unfit foods seized for destruction (as appropriate).  The only food businesses which would not
be subjected to proactive inspections are low risk Group 3 Band A premises which, following initial or subsequent
intervention or where the food registration form gives sufficient information to make determination that there is
minimal inherent risk, and the Lead Food Officer determines either to place the business on a 60 month intervention
frequency or choose not to undertake a proactive intervention. 
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food safety/occupational health & safety service plan 2022/2023  5 
We respond quickly to consumer concerns about food business operators, whether that is the condition of their
premises, the state of the food products or the malpractices allegedly conducted there. 
The Service investigates outbreaks of infectious disease in conjunction with NHS Lanarkshire and acts over concerns
of poor public or private water supplies.  The Service implements a monitoring programme for private water supplies
and undertakes risk assessments, where applicable, in relation to water introduced into, and supplied through and
from, each private water supply system to premises in its area, to establish if there is any risk that the water could
pose a potential danger to human health. 
A similar service exists for occupational health & safety where the local authority is the relevant enforcement body. 
During the pandemic, the Service took on an advisory and  enforcement role in terms of Coronavirus related
Regulations to prohibit certain businesses from opening, and to ensure that social distancing arrangements and other
mitigations were in place for businesses that were allowed to continue to trade under restricted conditions.   This role
included business compliance visits and outbreak investigations.  Whilst restrictions are no longer in place, there may
be a future ask from the Service in respect of Coronavirus. 
Plan for North Lanarkshire 
The Plan for North Lanarkshire identifies 25 high level ambition statements aligned into five priorities and the
Business Regulation’s Food Safety /Occupational Health & Safety Service Plan links with some of these priorities as
follows. 
Improve the health and wellbeing of communities 
• Programme of targeted interventions to determine compliance with statutory requirements along with
proportionate enforcement action, as required.
• A commitment to the prevention of death, injury and ill health arising out of or in connection with a work
activity.
• Food sampling programme.
• Partnership working with NHS Lanarkshire to locate the source and prevent the further spread of infection.
• Focusing on specific health & safety issues.
• Working in partnership with NHS Lanarkshire, FSS, the HSE and other agencies to promote and deliver health
improvements for the employed within North Lanarkshire and its citizens. 
Improve North Lanarkshire’s Resource Base 
• Provision of food safety literature and correspondence in a range of ethnic minority languages along with
access to interpreters to promote social inclusion.
• Updating and maintaining enforcement officer competence. 
• FHIS (Food Hygiene Information Scheme).
• Online publication of food law intervention letters and of register of notices served under The Food Hygiene
(Scotland) Regulations 2006, Regulations 6 to 9 and the Health and Safety at Work etc. Act 1974, Sections 21
and 22.
• OHSAS 45001 (the occupational health and safety management standard).
• APSE (Authority Public Service Excellence). 
Business Regulation regards high quality public service as its key value and this commitment is reflected in that the
Service achieved OHSAS 45001 accreditation. ISO 9001 quality standards adherence is monitored internally. 
Key food safety and health & safety policies and procedures are within scope of an ISO 9001: 2008 compliant Quality
System and are periodically reviewed to reflect procedural changes. 
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food safety/occupational health & safety service plan 2022/2023  6 
Business Regulation aims to support and work alongside various organisations including FSS, HSE, Police Scotland,
Scottish Fire & Rescue, NHS Lanarkshire and Health Protection Scotland to deliver common objectives which prevent
or mitigate against illness, disease or injury and to deliver better health outcomes for residents, consumers and
employees by sharing  and promoting best practice for food safety, public health and occupational health & safety
interventions. Where appropriate we will link service provision to any national and local updated plans and strategies
relevant to the recovery process post pandemic. 
SECTION 2: BACKGROUND 
2.1 Profile of the Local Authority 
North Lanarkshire is the 4th largest authority in Scotland with a population of 341,140 and an area of 47,222 hectares
(2020). It is situated approximately halfway between the cities of Glasgow and Edinburgh and many of its residents
live in the six main towns of Airdrie, Coatbridge, Cumbernauld, Bellshill, Wishaw and Motherwell. 
North Lanarkshire is in the midst of a process of major social, economic and environmental change.  This has required
a process of regeneration which is perhaps best illustrated in the Ravenscraig initiative whereby work is now
proceeding with large commercial and residential developments on the former steelwork’s site. 
This process of economic re-generation will continue and is greatly assisted by the strategic location of North
Lanarkshire with regard to links to the South via the M73 and M74 and to Glasgow and Edinburgh via the A8/M8
motorways. Extensive improvements to the local motorway network and various arterial roads, recently completed,
following a massive infrastructure investment and upgrade.
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food safety/occupational health & safety service plan 2022/2023  7 
Here is a plan of North Lanarkshire Council’s catchment zone. 
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food safety/occupational health & safety service plan 2022/2023  8 
2.2 Organisational Structure 
The configuration of the Business Regulation Service for 2022/2023 (at 4 July 2022). 
Head of Regulatory Services &
Waste Solutions 
Protective Services Manager
(Responsibilities include Business
Regulation, Pollution Control & Public
Health and Trading Standards)
Assistant Business Manager
(Business Regulation) 
Senior EHO (North) 
North Division  
4.5 X FTE EHOs
+
1 vacant EHO Post
(Temporary) 
South Division 
5 X FTE EHOs
+
1 X FTE FSO 
Senior EHO (South)  Senior EHO (Central) 
Central Division 
4 X FTE EHOs
+
2 vacant EHO Posts 
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food safety/occupational health & safety service plan 2022/2023  9 
2.3 Scope of the Business Regulation Service 
The services which are provided include: - 
• Advice/Guidance to the Private Sector/Voluntary Groups as well as to business.
• Compilation of Performance Indicator Data (e.g. NLC PI data, LAE1, FSS Audit returns etc.).
• Disposal/Seizure of Unfit Foodstuffs.
• Eat Safe Initiative.
• Export Health Certificates.
• Food Premises Compliance Certificates for Export.
• Food Law Interventions.
• Food Safety Alerts.
• Food Safety/Health & Safety Promotional Initiatives.
• Approval of Premises under Regulation EC No 853/2004.
• Food Hygiene and Food Standards Inspections of Premises Approved under EC No 853/2004 and of Primary 
Producers 
• Food Standards Inspections of Meat Plants Approved under EC No 853/2004 by FSS
• Formal/Informal Food Sampling.
• Frequent Liaison with FSS and NHS Lanarkshire Public Health.
• Health & Safety Interventions.
• Healthy Living Awards.
• Originating Authority Responsibilities.
• Infectious Disease Investigations.
• Enforcement within Skin Tanning Premises.
• Investigation of Complaints Regarding Workplaces.
• Investigation of Food Complaints.
• Investigation of Workplace Accidents, Dangerous Occurrences and Occupational Ill Health.
• Licensing and Inspection of Skin Piercing & Tattooing Premises.
• Licensing of Venison Dealers
• Monitoring of Compliance with the National Tobacco Smoking Ban in Public Places.
• Precognition/Reports to the Crown Office & Procurator Fiscal Service.
• Private Water Supply Register, Risk Assessments, Sampling, Grant Assistance & Water Scarcity.
• Promoting Healthier Food in Catering.
• Public Mains Water Sampling.
• Reports to Licensing Boards.
• Representation on the Official Control Verification Working Group.
• Representation on the West of Scotland Health & Safety Liaison Group.
• Representation on West of Scotland Food Liaison Group.
• Representative on the Review of the Scottish Waterborne Hazard Plan.
• Responses to Building Warrants and Planning Enquiries.
• Shared maintenance of the FHIS Website at a local input level.
• Work in Partnership with the HSE on National Campaigns & Initiatives.
• Shared maintenance of Scottish National Database (SND) at local input level.
• Advisory and enforcement role in respect of Covid legislation, including business compliance visits and outbreak   
investigations  
Chemical analysis and microbiological examination of food samples is undertaken by Glasgow Scientific Services
(GSS) on behalf of the Service. 
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food safety/occupational health & safety service plan 2022/2023  10 
The Service has access to translation services for documentary purposes and to facilitate routine inspections and
other food and health and safety enquiries where this is required. 
The approach to the Interventions Food Law Code of Practice (Scotland) 2019 (the Interventions Code) and the Food
Law Code of Practice (Scotland) 2019 (the Code) focuses predominantly on intervention and audit of premiss to the 4
Es approach of Engage, Explain, Encourage and Enforce. 
There has been significant resource dedicated to dealing with COVID-19 related complaints, where authorised officers
carrying out food law interventions also have responsibility for inspection of premises under health and safety
legislation, as well as outbreak investigations and close working undertaken with NHS Lanarkshire Public Health Teams.
Assistance was also provided to other Services, including Education, Social Work, Facilities Support, Transport and
Internal Health and Safety to assist with outbreaks within Council run establishments, as well as assistance to partners
such as the HSE.   
Premises inspections provisionally resumed on 1 September 2021 following Desktop Transfer and the revised
Intervention Programme.   For performance monitoring and reporting purposes the Intervention Programme Start
Date for North Lanarkshire was 1 October 2021 to keep all quarterly reports aligned with normal Service planning and
reporting.  The revised intervention due date determined from the anticipated Intervention Programme Start Date
was uploaded onto the Service’s Management Information System (MIS) for performance monitoring purposes. 
Feed issues are dealt with exclusively by FSS. 
Our Service headquarters was relocated from Municipal Buildings at Kildonan Street, Coatbridge, ML5 3LF to Civic
Centre, Windmillhill Street, Motherwell ML1 1AB.   
2.4 Demands on the Business Regulation Service 
Food establishments are grouped as 1 to 3 depending on the nature of the food business, with Group 1 businesses
including e.g. manufacturers of high risk foods down to Group 3 businesses including licensed premises not providing
catering.  Within each of the groups the food establishment is risk rated in Bands A to E, dependent upon the
business performance and compliance, with Band A being sustained compliance and E being sustained non-
compliance and/or issues of public health significance or fraudulent activity. 
The data relating to the food premises profile is in the following tables. 
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food safety/occupational health & safety service plan 2022/2023  11 
Food Law Business Groups and Risk Ratings
1A 27
1B 19
1C 5
1D 0
1E 0
Awaiting Inspection  1
Food Standards Only* 3 
Total  52  
2A 53
2B 1150
2C 376
2D 10
2E 2
Awaiting Inspection                                                                    47
Total 1638  
3A 113
3B 742
3C 119
3D 0
3E 0
Awaiting Inspection 75 
Total 1049  
Total  2,739  
SND Category & Premises Count  
Primary Producers 22
Manufacturers & Packers 77
Importers 0
Distributors/Transporters 65
Retailers 432
Supermarket/Hypermarket  62
Small Retailer 10
Retailer-Other 8
Restaurant &Caterers 220
Restaurant/Café/Canteen 204
Restaurant/Caterer-
Others
577
Hotel & Guest house    34
Pub/Club 224
Takeaway 429
Caring Premises 53
School/College 148
Mobile Food Unit 
Other
171
3
Total 2,739
Note:   Food Standards Only*-Included within the figures above are 3 meat plants which are approved by FSS but for
which we enforce Food Standards legislation.
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food safety/occupational health & safety service plan 2022/2023  12 
In addition to numbers referenced within the Food Law Business Groups and Risk Ratings table above, there are:
• 19 separate establishments currently approved under EC Regulations;
• 15 primary producers. 
Our Management Information System is a live system with information being automatically uploaded to SND on a
weekly basis, which accounts for some disparity in totals.  There are 7 Primary Producers without food hygiene rating
on SND which require review, to ensure accuracy of coding.  FSS are currently undertaking a project to identify and
resolve data accuracy and quality issues between LA MIS and SND. 
We have approximately 3,500 businesses at present for which we have responsibility for the enforcement of
occupational health & safety law. 
The new Food Law Rating System (FLRS) ensures that the profile of food standards is raised whilst reducing
duplication and bureaucracy caused by two inspection regimes.  Importantly, Local Authorities can target resources
on high risk and non-compliant businesses.  Even as an early adopter, the pause in intervention programme brought
about by the pandemic meant that not all premises within North Lanarkshire had undergone a food law intervention,
and as such had not been banded.  We changed from Annex 5 rating scheme to the FLRS based on guidance provided
by the Scottish Food Law Enforcement Committee (SFELC) COVID-19 Recovery  Working Group using a formula based
on Annex 5 food hygiene scores for hygiene, structure and confidence in management alone, as it was assessed that
a number of the other elements previously contained in Annex 5 had been taken into account at the ‘Group’ stage,
and that confidence in management scores were, in the vast majority of cases, consistent between food hygiene and
food standards scoring systems.  In order to ensure, however, that food standards were given an appropriate level of
consideration during the desktop transfer, at the end of the process we conducted a final check to ensure that any
establishment which had previously been given a poor rating for ‘Level of Compliance’ in Annex 5 Food Standards 
Scoring System would be given a ‘Band D’ in FLRS.  Within NL, none were identified.  Whilst this exercise  had a
significant impact on officer time, it assisted in identifying priorities for the food law recovery process. 
One of the Key Performance Indicators for the Service is the percentage of food establishments which achieve the
Food Hygiene Information Scheme (FHIS) ‘Pass Award’.  Our target for 2019/20 was set at 90%, with an overall rate
achieved of 94.09%.  Our target for 2021/22 was revised to 65 % of food premises to achieve the FHIS ‘Pass’ award
with an overall rate achieved of 94.2 %.  Our target for 2022/23 has been increased to 70%.  It is anticipated there
will be a greater number of Improvements Required due to the pause in programmed interventions due to the
COVID-19 pandemic and the authorised deviation from the Code from 30 March 2020 to 31 August 2021. 
Our normal business hours are 08.45am to 16.45pm, Monday to Thursday with a 16.15pm closure on Friday.
However, a standby service is available to respond to emergencies including Food Alerts For Action (FAFA), outwith
normal business hours. 
EU exit impacted on the Service due to preparation for food exports and in particular fish exports to the EU.  Further
detail is provided on this in Section 3.9 ‘’EU Exit’’. 
2.5 Enforcement Policy 
North Lanarkshire Council has a documented enforcement policy which was approved by Elected Members at the
Infrastructure Committee in September 2018 and is available on the NLC website to businesses and consumers.  The
policy was updated to reflect: -
• Changes in legislation;
• The effect of the Scottish Regulators’ Strategic Code of Practice (SRSCoP) on food safety matters;
• Due regard to the general principles of the Regulators' Compliance Code in respect of health and safety
matters;
• Advice issued by Food Standards Scotland (FSS) and the HSE; and 
• Relevant provisions of the Code for Crown Prosecutors.
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food safety/occupational health & safety service plan 2022/2023  13 
The enforcement policy is subject to further review. 
All Authorised Officers with responsibility for inspecting premises and/or dealing with other food and health and
safety issues are aware of the enforcement policy.  Authorised Officers are also aware that it is the Council’s policy to
offer advice where this is appropriate or requested, particularly in regard to small and medium sized businesses. 
Arrangements will be made to inspect and register any food premises found to be trading but which have not
registered with the Authority.  It will not normally be the policy of the Authority to submit a report to the Crown
regarding failure to register alone unless a food business operator habitually refuses to do so or in combination with
the discovery of unregistered premises in a serious state of non-compliance with food law. 
The enforcement policy for Council operated food businesses will be as detailed within the Food Law Code of
Practice (Scotland) however the standards expected and required are no different to those demanded in private
sector premises. 
The Service will adhere to the HSE’s enforcement policy statement in relation to matters of occupational health &
safety. 
SECTION 3: SERVICE DELIVERY 
3.1 Food and Health & Safety Premises Interventions 
Food Safety 
Previously we had a target of achieving at least 96% of all our programmed food inspections.  In 2018/19, which was
the last complete year we had pre-pandemic we reached this target.  In 2021/22, our target was revised to 60% as it
was dependent on staff resource available to undertake the Food Law Recovery Process (FLR).  We achieved 87% of
planned interventions by the scheduled date.  The Interventions Food Law Code of Practice (Scotland)  requires that
establishments receive an Intervention no more than 28 days after the scheduled date, unless they are rated Band E,
the  lowest possible rating.  The scheduled dates for FLR visits are the latest date by which that intervention should
be undertaken and do not have a 28 day grace period.  Our performance in terms of the Interventions Food Law
Code of Practice (Scotland) is therefore greater than that reported if taking account of the 28 day grace period for
some interventions.  Year 1 was a lighter year in terms of food law recovery and the associated scheduled dates for
intervention  which has allowed us to bring forward some Interventions from Year 2, one of  the two heaviest years
forecast in terms of FLR.  The target for 2022/23 has been set at 70% for programmed food inspections. 
Note: -Undertaking inspections is dependent upon Covid-19 restrictions not being reimposed by new legislation. 
Business Regulation stepped up to being an ‘early adopter’ of the new Annex 5 pilot scheme and participated in the
implementation group, having formerly worked in partnership with FSS to develop a viable alternative for rating  of
food establishments referred to as the Food Law Rating System (FLRS).  The FLRS combines the rating systems for
Food Hygiene and Food Standards into one Food Law Intervention scheme based upon a new Food Business
performance model that will target resources on high to medium risk and non-compliant businesses.  This impacts
upon the frequency of inspection of food establishments for both hygiene and standards components of what is now
known as a ‘food law’ inspection.  The scheme went live to all local authorities on 1 July 2019 and has since been
formally adopted by us. 
The FLRS takes account of a food business operator’s track record of compliance and where this is good, they will
receive ‘earned recognition’ influencing the risk rating to reduce intervention frequency.  This will assist resources to
be targeted towards businesses which consistently fail to achieve satisfactory standards and which will be subjected
to sustained and intense enforcement activity. 
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food safety/occupational health & safety service plan 2022/2023  14 
This links into our policy for working more efficiently, effectively ensuring that resources are always targeted where
they are most needed. 
In addition, new premises will receive an initial inspection to check that everything is in order and will be risk rated in
accordance with the Interventions Food Law Code of Practice (Scotland) 2019.  The only food businesses which
would not be subjected to proactive inspections are low risk Group 3 Band A premises which following initial or
subsequent intervention or where the food registration form gives sufficient information to make determination that
there is minimal inherent risk, and the Lead Food Officer determines either to place the business on a 60 month
intervention frequency or choose not to undertake a proactive intervention.  Questionnaires would be used to assess
ongoing compliance with Group 3 Band A premises, with inspections being carried out only where deemed
necessary. 
Impact of Covid-19
On 17 March 2020, following publicity of Covid-19 cases within a care home located within North Lanarkshire, NLC
food officers stood down inspections initially of premises with a community risk including care homes, hospices,
hospitals, schools, pensioners clubs and prisons, due to Covid-19, then of all other inspections/visits until a policy
was formulated with forthcoming advice from FSS.  This means that our intervention programme from 2019/2020
was not completed and there was a carry over.  Face to face interventions were again stood down late December
2021 to end of January 2022 due to the wave of Omicron variant, except where required to protect public health or
safety and where remote working would not be sufficient.   
Food Law Code of Practice deviations: 
Given the unprecedented nature of the Covid-19 pandemic and national infection control measures introduced in
March 2020, and the anticipated disruption caused by staff shortages, it was recognised that deviation from certain
elements of the Food Law Code of Practice (Scotland) 2019 (the Code), and associated Interventions Food Law Code
of Practice 2019, would be necessary to ensure Local Authority Environmental Health Services had the ability to
undertake wider public health duties related to Covid-19.  LAs received written confirmation (FSS/ENF/20/006) from
FSS  that the Minister for Public Health and Sport agreed to allow LAs to deviate from the Code and the agreement
covered the following areas which are considered to be reasonable and proportionate in the circumstances. 
Food Law Code of Practice deviations included:
a) Food Law interventions to all care facilities including hospitals, care homes, nurseries, and childminders. 
b) Planned programmed Interventions at all lower risk Group 2 and 3 businesses within the Food Law Rating
System (FLRS), and all Crown Establishments. 
c) Low risk primary production activities - exception for dairy farms supplying raw milk for the manufacture of
raw milk cheese. This includes on farm inspection to assess compliance against primary production controls. 
d) Approved establishments and other high risk manufacturers may limit access to high risk production areas.
Therefore, it is recommended that Interventions at Approved establishments, and higher risk FLRS Group 1
businesses, are based on an initial Food Safety Management System and associated documentation audit
followed up by physical inspection only if public health concerns are identified.
e) Intelligence driven Interventions at all food business establishments regardless of category should continue
where possible. Intelligence will include information that suggests fraudulent activity or imminent risk to
public health, e.g. consumer complaints, credible allegations of food poisoning, failed samples of a serious
nature that suggest fraud or health risk. 
The Food Law Code of Practice deviations were then revised and extended to 31 August 2021: 
a) Food Law interventions to all care facilities including hospitals, care homes, nurseries, and childminders. 
Restricting interventions in this sector will assist with maintaining physical distance requirements and
acknowledges the associated risks to these vulnerable groups.
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food safety/occupational health & safety service plan 2022/2023  15 
b) Planned programmed Interventions in all risk levels above a C band across all business groups within the
FLRS and all Crown Establishments. 
c) Low risk primary production activities - exception for dairy farms supplying raw milk for the manufacture of
raw milk cheese.  This includes on farm inspection to assess compliance against primary production controls. 
It was confirmed with FSS that for interventions of C,D & E premises which are no longer included in deviations from
the Code that we can continue with established current practice during Pandemic, i.e. initial remote assessment
(Official Control Verification letter or business questionnaire) with follow up visit being carried out only where
deemed necessary to protect public health.  Ongoing demands on Service meant that we have adopted this approach
for Band D & Es but did not have the current capacity to also adopt for Band Cs due the increased time resource
required for remote assessments and other demands on the Service. 
Food Law Code of Practice deviations recovery plans
FSS and SFELC agreed broad principles on which Local Authority Covid-19 Recovery Plans would be based.  A project
to deliver the framework for each Scottish Local Authority to reconfigure or reset its intervention programme was
undertaken by the SFELC covid-19 Recovery Working Group.  The desired outcome of this project was to assist LAs
devise their work programme and help the authority recover from the pandemic.  This  includes adaption of
Intervention Plans to accommodate not only those establishments/interventions which were ‘missed’ during the
Covid-19 lockdown phase but also those which had previously fallen out of scope as a consequence of being missed. 
The estimation of staffing resources required is also based on the SFELC Covid-19 Recovery Working Group guidance
for calculating staffing resources. 
The project was designed to facilitate the following by defined completion dates: 
• Local Authorities will present a revised Intervention Programme which will operate from a defined date; 
• The Intervention Programme shall include all food establishments, each being accorded a revised due
intervention date; 
• Every food establishment on the Intervention Programme shall be risk-rated in accordance with the
Interventions Code 2019 Food Law Rating Scheme, except for approved premises and primary producers
which remain under Annex 5 Risk Rating Systems; 
• Every Local Authority shall present a Service Plan, incorporating the revised Intervention Programme in
addition to all other responsibilities, in accordance with the current service planning guidance (Note the
forthcoming Administration and Service Planning, Food Law Code of Practice (Scotland) 2020, is expected to
be published by December 2022. )
• Local Authorities shall calculate the total FTE resource required to satisfy the Intervention Programme and
the remainder of the Service Plan by means of an agreed calculation methodology. 
It was acknowledged that the project outcomes would highlight some shortfall in available resources at some Local
Authorities.  While clear sight of these shortfalls is an essential deliverable of the project, the project scope does not
extend to addressing these deficits in any practical sense. 
Methodology 
SFELC convened a short-life working group which delivered the key requirements.  All Scottish Local Authorities were
invited to participate and NLC was represented.  A FSS Project Team was assembled to support the SFELC Working
Group and provide oversight of progress. The SFELC Working Group had 4 work streams: 
1. Desktop Transfer: The initial formula to convert premises on Annex 5 to FLRS.
2. Creation of an intervention programme: Ensuring all FLRS premises are within the revised Inspection
Programme with due intervention dates included.
3. Resource Calculation: Based on the SFELC resource methodology on FSS/SFELC website and refining this to
accommodate current circumstances.
4. Service Planning Guidance: Revising the Service Planning Guidance and using the draft Administration and
Service Planning Food Law Code of Practice.
The outcome of the SFELC Working Group was published in December 2020 ‘Local Authority Recovery Project
Recovery Process Guidance’. 
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food safety/occupational health & safety service plan 2022/2023  16 
There are Tables with Appendices 3, 4 and 5 which explain the calculation of resource requirements for food law
recovery and programmed interventions. 
Appendix 3- These resource calculations are for a 12 month period, with Year 1 commencing on 1 October 2021. 
• Appendix 3 Table 1 - Annual Breakdown of Food Law Recovery Plan Interventions Required to Be Carried
Out - details the total number of planned food law recovery interventions to be undertaken within the
maximum timeframe after the Intervention Start Date, including Approved Premises and Group 1
Manufacturers.  Note there are further details of how these should be spread within that time frame
depending on Priorities within FSS and SFELC Recovery Process Guidance. 
• Appendix 3 Table 2 - Food Law Interventions Recovery - Officer FTE Resource Calculation Per Intervention
Category (Recovery Visits Only) - details the Officer FTE resource estimated to deliver the food law recovery
interventions only.  NB - this does not include other interventions in addition to food law recovery
inspections during this period. 
• Appendix 3 Table 3 - Estimate of Timescales and Numbers for Food Law Recovery Intervention and First
Next Programmed Intervention After Food Law Recovery Intervention - this is a breakdown of the number
of food law recovery interventions  and first recurring  risk assessed intervention per group and band which
require to be scheduled across the five years of the recovery period. 
• Appendix 3 Table 4 - Calculation of Resources Required for First Next Programmed Intervention After Food
Law Recovery Intervention - this only takes into account the first recurring risk assessed programmed
intervention, following the Food Law Recovery Intervention and Officer FTE resource estimated to deliver it.
It does not account for further recurring risk assessed programmed interventions e.g. those at 12, 18 or 24
intervention intervals which might fall again within the 5 year recovery period.  Nor does the figure include 
projected Band E intensive 1 month interventions and Band D intensive 3 month interventions, revisits and
new premises inspections. 
• Appendix 3 Table 5 - Combined Estimate FTE Resource Calculation Per Annum for Food Law Recovery and
PI Interventions - details likely timescale for when next programmed inspection will be due after food law
recovery inspection and the Officer FTE resource estimated to deliver the food law recovery interventions
and next programmed interventions after food law recovery intervention.  It does not include projected
Band E intensive 1 month interventions and Band D intensive 3 month interventions, the anticipated uplift in
enforcement action, revisits and visits to new premises registering from 1 October. 
• Appendix 3 Table 6 - Summary of FTE Base Resource Needed to Meet FLRP+ First Recurring PI Thereafter -
this is a summary of FTE resource needed to meet the Food Law Recovery Plan and the first recurring PI
thereafter only.  It does not include projected Band E intensive 1 month interventions and Band D intensive 3
month interventions, the anticipated uplift in enforcement action, revisits and visits to new premises
registering from 1 October.  
• Appendix 3 Table 7 - Estimate of Minimum FTE Resource Requirement for Revisit Interventions - this is a
summary of FTE resource needed to meet the revisit requirement of Food Law Recovery Plan and the first
recurring PI thereafter only.  This resource calculation is based on a 1 hour revisit for every intervention
averaged out across the 5 years.  Whilst some premises will not require a revisit, others will require longer
revisits or multiple revisits.  It was intended to bring forward year 2 visits into year 1 if there was capacity. 
This Table does not include revisits to projected Band E and D intensive 1 month and 3 month interventions. 
The purpose of revisits is to monitor non-compliant standards arising from the initial inspection and/or
matters of evident concern. 
• Appendix 3 Table 8 - Additional Food Law Interventions Arising from Poor Compliance and From New
Businesses Year 1 Estimate Only - poor compliance interventions relate to a minimum frequency of re-
intervention of 1 month, followed by 3 months, after service of formal notices or serious non-compliance.
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food safety/occupational health & safety service plan 2022/2023  17 
This is a summary of FTE resource needed to meet Year 1 projected 78 Band E intensive 1 month
interventions ( based on total numbers of Remedial Action Notices and Voluntary Closure Agreements
during 2018-19 and an anticipated 200% uplift in enforcement action due to the pause in interventions)
which at best will result in a further 78 subsequent Band D 3 month interventions.  This is during a 12 month
period until 30 September 2022.  These are estimated as Group 2 Band D & E resource requirement.
The number of anticipated new businesses interventions is based on previous annual figures and are
estimated as Group 2, Band C, average resource requirement. 
• Appendix 3 Table 9 - Estimated Resource Required for Formal Food Enforcement Notices - this is a
summary of FTE resource needed for formal food enforcement notices served in a typical year pre-Covid
(2018-19). 
• Appendix 3 Table 10 - Service Requests Resource Summary-Based on A Typical Year Pre-Covid (2018-19)-
details Officer FTE resource estimated to deliver service requests for the range of functions undertaken by
Business Regulation in a typical year pre-Covid (2018-19) 
• Appendix 3 Table 11 - Miscellaneous Foreseeable Additional Demands on Service Resource - details Officer
FTE resource estimated to deliver additional demands on Service not included elsewhere.  Please note that in
respect of FHIS Uploads included in this table, although there is some input required from officers, there is
significant Support resource provided to undertake the main body of this work which reduces the burden
that would otherwise be placed on officers.  Excluded from this table is, for example, work related to 
COVID-19 pandemic, food poisoning outbreaks and reports to the Crown as these are impossible to quantify. 
•  Appendix 3 Table 12 - Estimate of Resources Required to Deliver Business Regulation Service Across The
Food Law Recovery Period (Oct 2021-Sep 2026) - details Officer FTE resource estimated to deliver demands
on Service.  This is a conservative figure.  Formal Food Enforcement Notices are based on numbers served in
2018-19 of which there are anticipated to be more during the food law recovery period.  Food Law
Interventions arising from poor compliance have been included only for Year 1.  Excluded also is, for
example, work related to COVID-19 pandemic, food poisoning outbreaks and reports to the Crown as these
are impossible to quantify. 
Appendix 4 – Updated Tables of Calculations and Information Relating to Staff Resources for Service Plan 2022-
2023 including Year 2 of Food Law Recovery Plan commencing 1 October 2022. 
• Appendix 4 Table 1 - Annual Breakdown of Food Law Recovery Plan Interventions Required to Be Carried
Out- details the total number of planned food law recovery interventions to be undertaken within the
maximum timeframe after the Intervention Start Date, including Approved Premises and Group 1
Manufacturers.  Note there are further details of how these should be spread within that time frame
depending on Priorities within FSS and SFELC Recovery Process Guidance. 
• Appendix 4 Table 2 - Food Law Interventions Recovery - Officer FTE Resource Calculation Per Intervention
Category (Recovery Visits and New Premises Only) - details the Officer FTE resource estimated to deliver the
food law recovery interventions only.  Note this does not include other interventions in addition to food law
recovery inspections during this period. 
• Appendix 4 Table 3 - Estimate of Minimum FTE Resource Requirement for Revisit Interventions - this is a
summary of FTE resource needed to meet the revisit requirement of Food Law Recovery Plan and the first
recurring PI thereafter only.  This resource calculation is based on a 1 hour revisit for every intervention
averaged out across the 5 years.  Whilst some premises will not require a revisit, others will require longer
revisits or multiple revisits.  This includes some  year 2 visits being brought into year 1 where capacity exists. 
This Table does not include revisits to projected Band E and D intensive 1 month and 3 month interventions. 
The purpose of revisits is to monitor non-compliant standards arising from the initial inspection and/or
matters of evident concern. 
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food safety/occupational health & safety service plan 2022/2023  18 
• Appendix 4 Table 4 - Estimate of Resources Required to Deliver Business Regulation Service Across the
Food Law Recovery Period (Oct 2021-Sep 2026) - details Officer FTE resource estimated to deliver demands
on the Service.  This is a conservative figure.  Formal Food Enforcement Notices are based on numbers
served in 2018-19 of which there are anticipated to be more during the food law recovery period.  Food Law
Interventions arising from poor compliance have been included only for Year 1.  Excluded also is, for
example, work related to COVID-19 pandemic, food poisoning outbreaks and reports to the Crown as these
are impossible to quantify
The  estimated resource requirement is under ongoing review.  At July 2022,we are still within Year 1 of 
the Intervention Programme Start Date.   
Appendix  5 - Premises Outwith Food Law Rating - Calculation of Required Annual Resource (July 2022) - Approved
Premises, High-Risk Group 1 Manufacturers and Primary Producers.
This details Officer FTE to deliver interventions of Approved Premises and High Risk Group 1 Manufacturers based on
Official Control Verification (OCV) principles and other business still operating under Annex 5 (Food Hygiene and
Food Standards), except those approved by FSS and for which we deal with Food Standards only and are included
within  Appendix 3 Table 11. 
At July 2022, Year 1 of Food Law Recovery is still ongoing.  Food Law interventions are combined interventions
covering both food hygiene and food standards interventions.  The resource calculation has been reviewed but does
not present a full year of interventions since the start of the food law recovery and remains a conservative figure.
Due to Year 2 being a heavier year in terms of food law recovery inspections than Year 1, we have started to bring
forward  interventions due within 18 months to Year 1, where capacity exists.  The estimated inspection activity for
Year 2 (commencing 1 October 2022) is therefore summarised below. 
Estimated Inspection Activity Sub-Totals Total
Number of Food Law Interventions due to end of
Year 2 FLR 30/9/23 
(This does not take into account revisits,
new premises visits  or formal actions) 
1575
Additional Food Law Interventions Arising from Poor
Compliance and From New Businesses (Appendix 3
Table 8)- projected  Band E intensive 1 month
interventions ( based on total numbers of Remedial
Action Notices and Voluntary Closure Agreements
during 2019 - 2020 and an anticipated 200% uplift in
enforcement action due to the pause in
interventions) which at best will result in  subsequent
Band D 3 month interventions 
78 Band E & 78 Band D  156
Secondary food law inspections (or revisits). The
purpose of revisits is to monitor non-compliant
standards arising from the initial inspection and/or
matters of evident concern. Resource calculations
for revisits for Year 1 (12 months) average over 5
years is recorded in Appendix 3 Table 7 to estimate
for Year 2 
1,338  1388
New Premises Inspections -Premises currently
registered and awaiting inspection
123 123
Total  3242 
Our average annual number of revisits to check on non-compliance over 2016 to 2019 was 1,218 (991 food hygiene
and 227 food standards).  The revisits we undertook in 2019/2020 were 461 food law, 172 food hygiene and 27 food
standards.  Our average annual number of new premises visits over 2016 to 2019 for food hygiene was 208 and for
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food safety/occupational health & safety service plan 2022/2023  19 
food standards is 207.  The new premises inspections we undertook in 2019/2020 were 190 food law, 63 food
hygiene and 62 food standards. For a 6 month period during  Year 1 FLR (1 January to 30 June 2022) we undertook
244 food law revisits.  It was expected that due to the anticipated increase in enforcement action, the number of 
revisits required in Year 1 would be  at a higher rate in comparison to Interventions undertaken than in previous
years, with the resource required to deliver this being calculated over a 5 Year average in Appendix 3 Table 7.  Not
included here are any unpredictable or ad hoc interventions, for example, responding to consumer concerns over
poor cleanliness or structural conditions, hygiene malpractices or unsatisfactory foods prepared or sold locally. 
The new FLRS places more emphasis on previously under enforced food standards matters and is therefore more
resource intensive.   
In addition, the Service  has continued with the rollout of  the OCV audit process for approved premises.  Training
rolled out by FSS on this to ensure that officers can robustly challenge documentation provided by food business
operators was delivered in 2022.  The OCV checklist continues to be used to undertake desk top assessments of
Group1 businesses, including manufacturers in line with Food Law Code of Practice deviations permitted by The
Minister for Public Health and Sport and it is the intention to commence OCV audit process for the high risk Group 1
manufacturers. 
The OCV approach has been developed to ensure that the verification of a food control management system (FCMS)
during an official control inspection is systematic, structured and scientific.  It also ensures that the FCMS is verified
both in terms of its validation and implementation. Implementation of this new process will significantly increase the
time spent on official control visits at approved establishments. 
With regard to the inspection of food premises outwith normal working hours, our policy is to ensure that, where
premises are only open out with normal hours, appropriate provision is made for them to be inspected in accordance
with at least the minimum number of visits determined by their risk rating. 
Health & Safety 
There is a Statement of commitment between Local Authority and HSE Regulatory Services which sets out our shared
vision for an ongoing LA/HSE co-regulatory partnership available via https://www.hse.gov.uk/lau/statement.htm 
and which is appended to this Service Plan. 
In our interventions, we will respect the key provisions of the National Local Authority Enforcement Code.  Priority
action is resource dependent and will focus on matters pertinent locally. 
Fuller details of the occupational health & safety targets and objectives are prescribed in the report’s Appendix 1 and
are subject to adequate resources. 
Other projects may be added where they present nationally via the HSE, regionally from the West of Scotland Health
& Safety Liaison Group meetings or within North Lanarkshire through local intelligence. 
During 2021/2022 we undertook health and safety inspections of hotels and other accommodation is use for COP26
to check for legislative compliance and reduce likelihood of incidents arising to help ensure the success of COP26 and
protect reputation of all agencies involved. 
It is estimated that 3 FTE of warranted officers time is spent on Health and Safety (based upon previous years’
intervention findings, though we anticipate this resource requirement to increase post pandemic). 
3.2 Food and Food Premises Complaints 
The Authority’s policy regarding the investigation of food complaints is detailed in the Service Delivery Procedure
QAP 5.3 (Business Regulation) within the ISO 9001: 2000 Quality Management Document and within the Service’s
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Food and Food Premises Complaints Policy and Food Complaints Standard Operating Procedure (SOP).The Service
intends to seek to maintain the performance target for investigating food complaints by commencing the
investigation of a minimum of 90% food complaints within two working day’s notification. 
In addition, we will observe the advice contained within LACORS guidance on food complaints and liaise with
home/primary and/or originating authorities. 
It is difficult to base resources on last year’s trends as we don’t know the effect that COVID-19 might have had on the
number of complaints made and so resources required.  However, other routes of complaint investigation and recall
processes that may be required should be considered, as during the COVID-19 pandemic, many food businesses have
changed their operation, now having a greater presence on social media/digital platforms and therefore wider
distribution.  In addition, it is anticipated that an increased number of establishments will be under new ownership
or management. 
Our average annual number of consumer complaints is 307 based on the last three years prior to 1 April 2020.  These
complaints may relate to the nature, substance or quality of foods, the condition of the businesses from where the
foods were made or sold or the malpractice of food business operators.  During 2020/2021 we processed 291
individual food and food premises complaints, which is a drop from 2019/2020 (317) and 2018/2019 (334) but an
increase on 2017/2018 (273).  The 291 individual food complaints and complaints against food premises processed
during 2020/21 were despite the impact Covid restrictions had on trading.  In 2021/2022 we dealt with 294 Food and
Food Premises Complaints, excluding  ‘Other Food’ service requests logged for the Service.  In the first quarter of
2022/23, there were 63 Food and Food Premises Complaints received compared with 92 in the first quarter of
2021/2022.  Again, the figures above exclude ‘Other Food’ service requests logged for the Service.  It is estimated
that during 2022/23, we will deal with  300 consumer complaints, and which includes ‘Other Food’ jobs logged.  They
vary in complexity and the time required to complete our enquiries and can require corroboration increasing
resource demand. 
Food and Food Premises Complaints are only a fraction of the overall Service Requests dealt with by the Service
during 2021/2022.  During this period 2,600 service requests were dealt with by Business Regulation, which is 33%
more than the annual average from 2017/2018 to 2019/2020. 
The estimate of anticipated resource required to process Food and Food Premises Complaints, including ‘Other Food’
service requests in a typical year is recorded in Appendix 3 Table 7 Service Requests. 
3.3 Home Authority Principle/ Primary Authority Partnerships 
This Authority supported the LACORS principle of the home authority which has undergone review.  We do not act as
Home Authority for any businesses within the food sector.  Home Authority agreements exist with other UK local
authorities and for which we continue to liaise with those authorities where appropriate.  There are currently no
Primary Authority Partnerships in place in North Lanarkshire.  Where businesses have Primary Authority Partnerships
(PAPs) with other local Authorities, inspection plans and guidance published by the PAP will be considered and as a
matter of course there will be liaison with the PAP if formal enforcement action is considered. 
Notwithstanding this, advice and guidance is given freely, where requested, to food traders and numerous enquiries
are dealt with from other Authorities throughout the UK in accordance with the following broad principles. 
• Special emphasis is placed on the monitoring of goods and services originating from this area.
• Guidance and advice are given to businesses on food safety matters.
• Enforcement action makes provision for liaison with Other Authorities, where appropriate. 
3.4   Advice to Businesses 
Free advice is normally given to food safety and occupational health & safety businesses following routine
interventions and/or in response to separate enquiries. 
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food safety/occupational health & safety service plan 2022/2023  21 
There is also a partnership agreement with Business Gateway to offer free advice to start up and ‘fledgling’
businesses who choose to locate within North Lanarkshire.  This was stood down due to pandemic as it is reliant on
information being furnished by Business Gateway, but we anticipate that this will resume as part of business
recovery. 
We regard the advice given by our Officers as being an important part of our role as a regulator in helping businesses
to understand what is required and what good practice looks like. 
We are keen to ensure that all this work is undertaken to the highest possible standard and, wherever possible,
improve the level of customer service.  As part of this process, customer satisfaction questionnaires were sent to all
businesses following a routine intervention to ascertain the level of customer service and to afford the recipients of
our service, an opportunity to make their views on the level of customer service we provide, known to us.  By doing
so, we also commit to improve our standards where we can.  This was stood down during the Pandemic and will be
reviewed to digitise the process before resuming. 
During each phase of the COVID-19 pandemic, we provided advice, information and support to help secure the
confidence of those operating in the food and drink sector.  The demand on the service was significant and during
2020-21 included over recorded 2,600 service requests for Covid work for Business Regulation.  This includes service
requests from business, complaints against business, proactive visits and outbreak investigations.  It does not include
the proactive visits carried out during projects where recording was undertaken by exception only. In addition to this,
the Service sent in excess of 3,500 email communications to businesses, primarily within the food and drink sector to
assist with food safety, health and safety and Covid mitigations, for businesses which were able to continue
operating to operate as well as those restating after a period of closure as follows: 
During 2021/2022 Business Regulation used mailshot email communications with business  for relevant matters
arising e.g. introduction of new legislation relating to food prepacked for direct sale (Natasha’s Law) .  
Our average number of business advice requests is 195 based on the last 3 years prior to Covid.  During 2021/2022
we received 120.  It is anticipated this demand will be ongoing.  These vary in complexity and time required to
complete. As such it is difficult to accurately assess resource implications. 
Customer service satisfaction questionnaires are also dispatched to all other service users where a request has been
logged on our computer system.  This includes food product and food business premises complaints, infectious
disease investigations, health & safety issues and complaints and enquiries from members of the public.  This was
stood down during the Pandemic and will be reviewed to digitise the process before resuming. 
3.5 Food Inspection and Sampling 
The policy of this Authority is to have an effective routine sampling programme where the principal aim is to assist in
protecting the public and to meet relevant statutory obligations. 
The main thrust of the sampling programme is to focus on high risk food premises and on local manufacturers. The
Council also participates in sampling initiatives agreed by the West of Scotland Food Liaison Group. 
The analysis or examination of food and water samples is conducted by Glasgow Scientific Services who are also
consulted with regard to the nature and range of samples proposed to be taken each year in accordance with the
requirements of the Food Law Code of Practice (Scotland). 
Whilst our annual Sampling Programme for 2022/2023 has still to be created, it will continue to be a risk based
approach and will be undertaken in accordance with our Sampling Policy.  It will focus on high risk premises within
North Lanarkshire and is based on local priorities, as well as national priorities recommended by FSS, SFELC and
projects agreed within West of Scotland Food Liaison Group. 
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food safety/occupational health & safety service plan 2022/2023  22 
Note: The number of samples taken will be determined by availability and priorities for the year. 
3.6 Control and Investigation of Communicable Disease including Outbreaks and Food Related Infectious Disease 
This Authority has developed and agreed an Outbreak Control Plan with NHS Lanarkshire which confirms agreed
procedures for the investigation and control of food poisoning.  North Lanarkshire Council works in partnership with
NHS Lanarkshire and South Lanarkshire Council and has produced a Joint Health Protection Plan for the Lanarkshire
area.  This is an important document which acts as a reference point for assisting in the investigation and control of
public health outbreaks and incidents.  Desktop exercises to ‘test’ plans have been useful in the past and are likely to
be repeated. 
Our average annual number of confirmed cases of food poisoning notified is 106 based on three years prior to 1 April
2020.  In 2020/21, 40 cases of food poisoning were reported to this Authority by NHS Lanarkshire, which is a
significant drop in previous years.  In 2021/22, 47 cases of food poisoning were reported to this Authority by
Authority by NHS Lanarkshire which is 17.5% increase from the previous year.  We responded to 98% of these within
timeframe.  The estimate of anticipated resource required to process IDs based on a typical year is recorded in
Appendix 3 Table 7 Service Requests. 
The Service seeks to maintain that a target of a minimum of 94% of infectious disease cases will be responded to
within the timeframes stated within the NHSL Epidemiological Investigation Protocol.  The number of notifications is
anticipated to increase due to the return of international travel. 
In response to the Omicron Wave of Covid-19 in December 2021, Protective Services established a Covid Team which
consisted of an Assistant Business Manager (Acting Up Temporary), a Senior Officer (Acting Up Temporary) and, from
Business Regulation, 2 seconded Environmental Health Officers.  One of the 2 EHOs remained within the team for 1
month and the other for 3 months, which impacted on the non- Covid work undertaken by that staffing resource. 
It is estimated that over 45% of Business Regulation staff time was dedicated to pandemic response during 2021/22
and over 80% in 2020/21.  The time spent on non- Covid work was also impacted due to precautions to be taken and
alternative ways of working to be found, resulting in work taking longer than would otherwise have been the case.
Face to face interventions were again stood down late December to end of January due to the wave of Omicron
variant, except where required to protect public health or safety and where remote working would not be sufficient. 
It is unknown what further ask may be made of the Service due to Covid or other Pandemics in future.  The Service is
currently working with NHS Lanarkshire Public Health in respect of Monkeypox. 
3.7 Food Safety Incidents 
These are dealt with in accordance with the procedures detailed in the Food Law Code of Practice (Scotland).  An out
of office hours stand by service is maintained to respond to emergencies including Food Alerts for Action (FAFA)
issued through Food Standards Scotland’s warning system. 
No FAFA were received from FSS in 2018/2019 to 2021/2022.  It is estimated that that we will receive no more than 5
Food Alerts For Action from FSS during 2022/23. 
During  2021/2022 we dealt with 10 Food Safety Incidents and Investigations in partnership with FSS.  These are an
intense use of officer resource requiring input from multiple officers and management working in partnership with
Food Standards Scotland Food Crime and Incidents Unit, with implications across Scotland and UK.   The majority of
these were in the 4th quarter of 2021/2022.  This number is far greater than previously experienced and forecast but
is difficult to predict.  One of these incidents remains under active surveillance and officer involvement is ongoing. 
During the first quarter of 2022/2023, we have dealt with 4 Food Safety Incidents and Investigations. 
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In addition, we undertook food interventions of hotels and suppliers relevant to COP26 to check for legislative
compliance and reduce likelihood of incidents arising to help ensure the success of COP26 and protect reputation of
all agencies involved. 
The estimate of anticipated resource required to process Food Safety Incidents in a typical year is recorded in
Appendix 3 Table 8 - Miscellaneous Foreseeable Additional Demands on Service Resource. 
Food Safety Incidents may be linked with Food Crime and Fraudulent Activities, Paragraph 3.10. 
3.8 Liaison with Other Organisations 
To ensure a consistent approach to enforcement action with neighbouring local authorities, North Lanarkshire is
represented in the West of Scotland Food Liaison Group (WSFLG) and the West of Scotland Health & Safety Liaison
Group (WSHSLG).  North Lanarkshire is also a WSHSLG representative on the Health and Safety Co-ordinating Group
Scotland (HASCOG), a group which co-ordinates health and safety enforcement.  The Authority is also represented on
the Official Control Verification Working Group (OCV).   The OCV Working Group is a new group amalgamated from
The Approved Establishment and the OCV Implementation Working Groups.  NL was represented at SFELC Seafood
Working Group for a Scottish solution to Export Health Certification requirements for Scottish Seafood Industry in
preparation for our exit from EU in respect of fish exporters.  The Service continues to participate as necessary. 
Internally, the Service liaises with Planning and Building Standards to ensure responses to planning and building
warrant consultations are responded to within timeframe.  The control of ventilation within the workplace is one of
the key mitigations in control of Coronavirus.  It is therefore anticipated that ventilation requirements within new
builds will be of key consideration in both planning and building warrant consultations on which this Service will be
consulted.  This Service also liaises with Licensing to ensure the same for licensing consultations and provides Section
50 Certification for premises confirming they meet with the structural requirements of food legislation.  The Service
is also represented on NLC’s Safety Advisory Group (SAG) which co-ordinates and considers event applications to
NLC.  As previously stated, NLC works in partnership with NHS Lanarkshire and South Lanarkshire Council and has
produced a Joint Health Protection Plan for the Lanarkshire area.  This is an important document which acts as a
reference point for assisting in the investigation and control of public health outbreaks and incidents.  Although the
Pandemic has greatly increased our level of interaction between NHS Lanarkshire Public Health, Liaison Meetings
with NHS Lanarkshire were always held on a regular basis and will continue to be so. 
The estimate of anticipated resource required to process services requests in respect of liaison with other
organisations and internally is recorded in Appendix 3 Table 7 - Service Requests - Based on a typical year pre-Covid
(2018-19).  Table 7 does not include provision of mutual aid. 
3.9 EU Exit 
Of greatest concern in respect of the impact of EU exit was the Scottish food export market and in particular fish and
shellfish.  North Lanarkshire has two major fish exporters within its boundary.  Prior to 1 January 2021 there was no
need for export health certificates (EHCs) for such produce to the EU, however this changed due to exit which in
short means that each individual consignment of fish/ shellfish requires an individual EHC.  Export Certification Hubs
such as those within North Lanarkshire reduced the impact of EHCs required and therefore associated charges.  This
was foreseen to place a very significant burden on those LAs in which they are situated and who were unable to
resource it from current staffing resources without a very significant and detrimental impact to other public health
roles and to the Local Authorities  statutory functions.  In July 2020, Scottish Government determined that provision
of EHCs at the Hubs would be overseen by FSS and not LAs.   
North Lanarkshire Council formally offered mutual aid to FSS in respect of fish export hubs located within the district,
effective from 1 January 2021.  This was to ensure adequate resource was in place at the hubs to issue Export Health
Certificates and thereby prevent exports being adversely hampered by the pandemic.  Although this has not been
called upon, the mutual aid for other agency partners remains in place and this may place further strain on
resources.
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food safety/occupational health & safety service plan 2022/2023  24 
The Hub model requires risk based certification of fishery products and live bivalve molluscs which required
originating authorities, including North Lanarkshire, to provide attestations of compliance of supplier premises to
Food Standards Scotland which oversees the hubs.  These are done in at least 6 monthly intervals and require
ongoing OCV audit of supplier premises. 
We have also provided support and guidance to other approved premises and manufacturing premises which export
to assist with the complex EU exit rules which now exist.  This resulted in over 17 Service Requests from December
2020 to 31 March 2021, and further Service Requests in 2021/22.  These can involve complex considerations
following export issues at Border Control Posts and can require liaison with both FSS and Department of
Environment Food and Rural Affairs (DEFRA). 
The impact of NI Protocol agreement is not yet fully known due to the temporary derogations.  Any deviation from
the NI Protocol could result in additional demands for advice and guidance. 
3.10 Food and Health & Safety Promotion 
We aim to continue to give our full support in 2022/2023 to Food Standards Scotland’s Eat Safe Initiative.  The
scheme consists of an award granted by Councils to specific categories of food businesses within the scheme which
meet standards of hygiene in excess of that required by current food hygiene legislation. 
It is intended to promote the scheme, wherever possible, to encourage as many food businesses as possible to
attempt to obtain and retain the award thus helping to drive up food safety standards within North Lanarkshire. 
We will continue our partnership work with the Scottish Government and NHS Health Scotland to promote the
Healthy Living Award via our website.  The Healthy Living Award was paused due to Covid-19 Pandemic and restarted
in May 2022. 
We will also continue to work with the Scottish Centre for Healthy Working Lives to promote health & safety in small
and medium sized businesses within North Lanarkshire. 
And we will work with the HSE to promote national priority topics and campaigns such as ‘Helping GB Work Well’.  
It is difficult to accurately assess resource implications for the initiatives and promotional work which we aim to
undertake during 2022/2023.  It is also difficult to identify measures that will be used to evaluate the effectiveness of
these. 
3.10 Food Crime and Fraudulent Activities 
Activity that is classed as Food Fraud and / or Food Crime can be described as serious dishonesty that impacts
detrimentally on either the safety or the authenticity of food.   Food Fraud is a dishonest act or omission, relating to
the sale or preparation of food, which is intended for personal gain or to cause loss to another party.  Food Crime
(serious Food Fraud) is considered to be serious or complex fraud or serious and dishonest regulatory 
non-compliance in relation to food, drink and animal feed. 
Upon suspicion of Food Fraud, action shall be taken as set out within the Service Food Incidents, Alerts, Food Fraud &
Food Crime Policy and Standard Operating Procedure, which are aligned with the Food Law Code of Practice
(Scotland) 2019.  There is an anticipated increase in food crime and fraudulent activities as a result of our exit from
the EU.  These are an intense use of officer resource requiring input from multiple officers and management working
in partnership with Food Standards Scotland Food Crime and Incidents Unit, and across other local authorities.  The
estimate of anticipated resource required to process Food Crime in a typical year is recorded in Appendix 3 Table 8 -
Miscellaneous Foreseeable Additional Demands on Service Resource. 
Food Crime and Fraudulent Activities may be linked with Food Safety Incidents, Paragraph 3.7.
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3.12 Other Demands on Service 
The average annual number of service Requests dealt with by Business Regulation from 2017/2018 to 2019/2020
was 1,951.  During 2020/2021, Business Regulation alone undertook over 5,000 service requests, which included
proactive and reactive Covid visits to businesses, including long and complicated COVID outbreak investigations
involving multiple officers.  This does not include the 953 Covid complaints and visits undertaken by Trading
Standards colleagues, which again excludes the proactive visits they carried out during projects where recording was
undertaken by exception only.  During 2021/2022, Business Regulation dealt with 2,600 service requests, which is
33% more than the annual average from 2017/2018 to 2019/2020. 
SECTION 4: RESOURCES 
4.1 Financial Allocation 
The cost of operating the food safety service is estimated at £994,973. This is based on 80% of Business Regulation
staff resource being spent on Food Safety (and is inclusive of the annual SLA charge for GSS which is utilised across
other NLC services and is £267,000 this financial year).   
There is no specific financial provision for any legal action necessary as part of our enforcement function as this is
provided within the Council by its Legal & Democratic Solutions Service. 
4.2 Staffing Allocation 
The current Business Regulation Service staff establishment is as follows: 
• Protective Services Manager (Non-operational and shared with Pollution Control & Public Health and Trading
Standards)
• Assistant Business Manager (Business Regulation) who is also Lead Food Officer
• 3 Senior FTE Environmental Health Officers 
• 13.5 FTE Environmental Health Officers
• 1 FTE Food Safety Officers
• 3 Vacant Posts 1 Temporary & 2 Permanent (Recruitment for 1 Permanent Post underway July 2022) 
The Service is jointly responsible for food safety and occupational health & safety issues.  Consequently, staff have a
dual role, but flexibility is applied whereby staff resources will be used wherever there is most need and this will be
kept under review. 
The Food Law Code of Practice (Scotland) 2019 details competency and authorisation levels of Authorised Officers of
Food Authorities who carry out interventions, in line with Regulation (EC) No 882/2004.  Authorisation Levels are
published on NLC’s  website.  EH and FSO competency and authorisation levels at 4 July 2022: 
Designation Number of FTE Officers  Certifying Support Officer
Competency
EHO >2 Years Food Experience 11 N/A
EHO <2 Years Food Experience 2.5 N/A
FSO >2 Years Food Experience 1 N/A
Total 14.5 0 
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The anticipated increase in our inspection activity due to the new Food Law Rating Scheme and intended roll out of
OCV for approved premises and high risk Group 1 manufacturers  placed doubt over North Lanarkshire Council’s
resource capability to deliver its estimated inspection activity in 2019/2020.  This resulted in the creation of an
additional 2 FTE permanent EHO posts in November 2019.  A review of Business Regulation Management Resource
undertaken in August 2020 led to the creation of a third SEHO post and the deletion of a front line EHO post. 
Following approval at the Workforce Steering Group on 23 July 2021 for an additional 3 temporary EHOs/FSOs to
assist with COVID recovery, recruitment campaigns for temporary staff were unsuccessful.   
FSS Resource Methodology Guidance was utilised to identify any potential shortfall in staffing compliment.  
Programmed food law Interventions resumed on 1 September 2021 following the Desktop Transfer and revised
Intervention Programme. However, for performance monitoring and reporting purposes, the Intervention
Programme Start Date for North Lanarkshire was 1 October 2021 as this will keep all quarterly reports aligned with
normal Service planning and reporting. It is anticipated that the total resource required from the Intervention
Programme Start Date of 1 October 2021 (provisional date) is as follows, as detailed in Appendix 4 Table  4: 
Activity/ statutory Duty
Required FTE
resource calculated-
annual
Required FTE
resource calculated -
over 5 years
Food Law Recovery process visits   16.55
Food Interventions – first recurring
programmed intervention only   18.80
FL intervention revisits   4.05
FL Interventions re Poor Compliance
and New Businesses Year 1 Only   6.73
New Business Interventions Years 2 to
5 3.174 12.7
Service Requests 5.49 27.45
formal food enforcement notices   0.5
Health & Safety Enforcement 3 15
OCV/ group 1/Primary Producers 1.51 7.55
Subtotal – 5 year resource FTE  
109.33
(21.87 Average per
annum)      
Sickness/ Special Leave & Training 1.98 9.91
Miscellaneous Additional Demands on
Service Resource   5.24
Total   124.48 FTE over 5
years    
24.90 FTE per annum
(average)   
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A ‘standard day’ figure for the calculation of resources required to meet food law obligations has been considered
and determined that the figure of 5 hours is the most suitable.  This figure accords with that in the OCV resource
calculation. 
The number of working days per officer per year, taking account of annual leave and public holidays is 218, however
other leave such as sickness absence, special leave and training still need to be factored in.  This other leave has been
considered in the above table to determine resource needed. 
As an alternative to recruitment consideration will again be given to the use of agency staff for inspections, if
required, albeit any enforcement action will require to be handed back to NLC staff to implement.  Costings of
agency inspections will need to be undertaken before a final decision is taken on this. 
A review of North Lanarkshire Council resource to meet its statutory obligations in terms of the Interventions Food
Law Code of Practice (Scotland) 2019 and Food Law Code of Practice (Scotland) 2019 has been undertaken as part
of the Food Law Code of Practice Deviation Recovery Plan.  The estimated resource requirement shows a deficit in
our resource to meet statutory requirements, even if the current vacant posts were to be filled.  There is  a
national shortage of Environmental Health Officers which impacts on the success of  recruitment campaigns,
particularly for temporary posts.  The  estimated resource requirement is under ongoing review.  At July 2022, we
are still within Year 1 of  the Intervention Programme Start Date.   
4.3   Staff Development Plan 
The Service is committed to ensuring that staff receive sufficient training in order to properly conduct their statutory
duties.  The key aim of the  performance review & development scheme (PRD) is to provide a means of identifying
training which meet their professional requirements and help reach the targets of  the Operational and Service Plans
as well as the Single Outcome Agreement Framework.  Limited management capacity within Business Regulation
coupled with preparations for EU exit dates set and resource demands from the pandemic meant the Business
Regulation Service was  unable to deliver PRDs within 2019/2020, 2020/2021 and 2021/2022.  As yet there has not
been the resource  to do so within 2022/2023.  It is however ensured that all Business Regulation staff undergo a
minimum of 10 hours of Continuous Professional Development (CPD) in food related matters, in line with
requirements of the Food Law Code of Practice (Scotland) 2019.  This was achieved in 2019/2020 ,2020/2021 and
2021/2022.  In addition, all Environmental Health Officers within Business Regulation undergo a minimum of
approximately 3 hours of health and safety CPD annually. 
Adequate time needs to be set aside to allow officers to familiarise themselves with new and amended legislation
and guidance e.g. that relating to  improving allergen information for food sold prepacked for direct sale introduced 
October 2021 (Natasha’s Law).  In addition, there has been a need for officers to refamiliarize themselves with other
food guidance as a result of food interventions having been stood down. 
Food Standards Scotland rolled out Level 4 HACCP Courses and OCV courses and which were successfully delivered
online during the pandemic.  The HACCP course lasted for 5 days with exams on the 6th day.  The revised HACCP run
in 4th quarter of 2021/2022 lasted for 4 days with exams on the 5th day.  In addition, 1 day study leave is given to
each officer attending to prepare for exams, in accordance with the Council’s Special Leave Policy.  The OCV course
also lasts for 4 days with exams on the 5th day.  The revised OCV course during 2021/2022 ran for 3 days, with 14
hours pre-course reading.   The  time allocated to each course by the Council will be 6 days for Level 4 HACCP and 5
days for OCV.  During 2021/2022 we had  15 staff attend OCV training and none attending Level 4 HACCP.  It is hoped
that  during 2022/2023 4 staff will attend OCV training and 4 will attend Level 4 HACCP Training. 
During the first quarter of 2022/2023, 20 Business Regulation staff underwent Food Competent Certifying Officer
(FCCO) training and successfully completed the examination.  This qualifies BR Staff as FCCOs to provide and validate
export health certificates and attestations for the purpose of international food exports post EU exit. 
Resource required for training is included within Appendix 3 Table 12 - Summary Estimate of Resources Required to
Deliver Business Regulation Service Across the Food Law Recovery Period (Oct 2021-Sep 2026).
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SECTION 5: QUALITY ASSESSMENT 
5.1 Quality Assessment and Internal Monitoring 
Key food safety and health & safety policies and procedures are included within an ISO 9001: 2008 compliant Quality
System and within the Services Food Policies and Standard Operating Procedures and are periodically reviewed to
reflect on-going legislative and procedural changes. 
In response to the 2018 Audit by FSS, we reviewed our internal monitoring, which had previously formed part of the
ISO System, and implemented an Internal Monitoring Policy and Procedure to ensure that the nature and quality of
food law interventions undertaken by officers are, so far as is reasonably practical, carried out to a uniform high
standard and that interpretation and action taken by officers is consistent.  This Internal Monitoring Policy and
Procedure was stood down due to the pause in food law interventions and the additional pressures placed on the
Service in response to the pandemic.  This is now being re-established following the restart of the food law recovery
plan. 
SECTION 6: REVIEW 
6.1 Review against the Operational Plan 
The Service Plan is reviewed quarterly by the Assistant Business Manager (Business Regulation) and details of
reviews will be documented in the minutes of the PSMT and any decisions taken to address deficiencies shall be
recorded therein.  Review and reporting delivery of the 2019/2020 Service Plan was not concluded due to pressures
placed upon the Service due to the pandemic.  The intervention programme was not concluded because inspections
were stood down on 17 March 2020.  Inspections missed because of that are incorporated into the Food Recovery
Plan contained within this Service Plan.   Annual performance reports  of Key Performance Indicators shall be
published on North Lanarkshire Council’s website at: www.northlanarkshire.gov.uk.  Review and reporting delivery of
the 2021/2022 Service Plan  was not concluded due to pressures placed upon the Service due to the pandemic.  It is
intended to resume review against the Operation Plan during 2022/2023. 
6.2 Identification of any Variation from the Operational Plan 
Variances from the Operational Plan will be highlighted at the time of the review and any reasons for the variance
will be noted along with any corrective action, if appropriate. 
6.3 Areas for Improvement 
Any areas identified as requiring action will be detailed as part of the audit and review process.  These will be
addressed by the Protective Services Manager and the Assistant Business Manager (Business Regulation) as part of
the review process and action taken shall range from immediate action to inclusion in the Operational Plan for future
years.  Business Regulation participated in the NL Digital Sprint during 2021/22 for Licensing activities before the
main Service Sprint is undertaken during 2022/23.  The full Digital Sprint was due to have been undertaken in spring
2021 and then January 2022 but had to be pushed back due to other demands on the Service.  It is anticipated
participation in this may last approximately 7 months and commitment could be 2 to 3 workshops per week across
the different service areas, with each workshop usually lasting up to 3 hours per workshop.  It is anticipated that at
least one front line staff member would participate in each workshop.  The resource capacity for this is included
within Appendix 3 Table 11 - Miscellaneous Foreseeable Additional Demands on Service Resource. 
Review and upgrade of MIS will also require a resource capacity which is difficult to determine and which will add to
the demands placed on the Service. 
In addition to the above there are Business Regulation Service Improvement Working Groups which are set up, as
required.  The estimate of anticipated resource required is included within Appendix 3 Table 11 - Miscellaneous
Foreseeable Additional Demands on Service Resource.
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food safety/occupational health & safety service plan 2022/2023  29 
SECTION 7:  PERFORMANCE PLANNING 
7.1 Performance Plan
The Performance Plan for 2022/2023 details the targets which have been set for key areas of work.  Monitoring against
these key areas will be undertaken on a quarterly basis as part of the review process and reasons will be recorded for
any non-conformance together with the appropriate corrective action.  Inspections resumed on 1 September 2021 
following the Desktop Transfer and revised Intervention Programme.  However, for performance monitoring and
reporting purposes, the Intervention Programme Start Date for North Lanarkshire was 1 October 2021 (with the
agreement and approval of FSS) to keep all quarterly reports aligned with normal Service planning and reporting.  At
1 April 2022, we were 6 months in to Year 1 of a 5 Year Food Law Recovery Plan. 
The details are listed in the Appendix 1 Business Regulation Performance Plan below. 
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food safety/occupational health & safety service plan 2022/2023  30 
Appendix 1 - BUSINESS REGULATION PERFORMANCE PLAN 
Note: The Intervention Programme Start Date for North Lanarkshire’s food law recovery was 1 October 2021 to keep all quarterly reports aligned with normal Service Planning and 
Reporting.  The food law recovery plan is programmed for a 5 year period from 1 October 2021. 
Core Activities Target Start
& 
Stop Dates
Projected Achievements/
Outcomes
Lead
Team
Other
Teams
Monitoring Arrangements
BR1  Food Law Code of Practice Deviation
Recovery Plan 
1 April 2022
to 31 March
2023
Continue the Food Law Code of Practice Deviation
Recovery Plan in accordance with FSS and Scottish
Food Enforcement Liaison Committee broad
principles
BR
Service
None Quarterly review when
implemented.
BR 2 Food Law Inspections of all risk rated
premises. 
1 April 2022
to 31 March
2023
Undertake 70% of inspections within deadlines set
from FLCoP Deviation Recovery Plan. 
BR
Service
None Monthly – Assistant BR
Manager / Quarterly review. 
BR 3  Sampling in Food Premises.  1 April 2022
to 31 March
2023
Develop sampling programme and take samples
within scope of sampling agreement with GSS &
FLCoP Deviation Recovery Plan. Priority given to
samples from Approved or manufacturing premises
located within North Lanarkshire.
BR
Service 
None  Sample numbers monitored by
PS Manager.  Assistant BR
Manager to monitor follow-up
of reports of sample failures.
BR 4 National Food Sampling Programme. 1 April 2022
to 31 March
2023
Seek to conduct food sampling in partnership with
other agencies, in accordance with national
programmes & FLCoP Deviation Recovery Plan.
BR
Service
FSS,
WOSF
LG
Quarterly review of
programmes/ sample types by
Assistant BR Manager.
BR 5 Investigation of Food Complaints.  1 April 2022
to 31 March
2023
Commence investigation of 90% of complaints
within 2 working days of receipt. 
BR
Service
None BR Managers monitor progress
of investigation.
BR 6 Sampling from Public Water supply. 1 April 2022
to 31 March
2023
Limited to domestic complaint samples after referral
to SW has not resolved issue and sampling of
commercial premises (manufacturers and approved
premises), as appropriate.
BR
Service
None Quarterly review by Assistant
BR Manager. 
BR 7 Investigation of Infectious Disease
Reports.
1 April 2022
to 31 March
2023
Respond to 94% of notifications in accordance with
the NHSL Epidemiological Investigation Protocol.
BR
Service
None Assistant BR Manager
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food safety/occupational health & safety service plan 2022/2023  31 
BR 8 Requests for assistance and advice. 1 April 2022
to 31 March
2023
Respond to 93% of high risk requests for
assistance/advice within 2 working days of receipt. 
BR
Service
None BR Managers to conduct
random checks. 
BR 9 Requests for assistance and advice. 1 April 2022
to 31 March
2023
Respond to 93% of low risk requests for
assistance/advice within 5 working days of receipt. 
BR
Service
None Assistant BR Manager   
BR 10 Ongoing review of food safety
policies and procedures in line with
Food Law Code of Practice
(Scotland).
1 April 2022
to 31 March
2023
Review policies and update where required. BR
Service
None Monitoring undertaken by
Assistant BR Manager.
BR 11 Professional Training.  1 April 2022
to 31 March
2023
Ensure all BR Officers meet professional
development targets including that required by the
Food Law Code of Practice (Scotland)  and FCCO
training, as required by APHA. 
BR
Service
Yes BR Managers ongoing review.
Monitoring for Standby Officers
undertaken by Protective
Services Manager.
BR 12 Food Hygiene Information Scheme
(FHIS).
1 April 2022
to 31 March
2023
Maintain and supply data for FHIS BR
Service
None Assistant BR Manager
BR 13 Food Hygiene Information Scheme
(FHIS).
1 April 2022
to 31 March
2023
70%  of food premises achieve the FHIS ‘Pass’ award.
It is anticipated there will be a greater number of
Improvement Required due to pause in programmed
interventions. 
BR
Service
None Assistant BR Manager 
Quarterly review. 
BR 14 Food Premises Registration Form 1 April 2022
to 31 March
2023
Continue to develop online registration of food
establishments as Digital NL Sprint progresses
BR
Service  IT
Assistant BR Manager
BR 15 Applications for approval under
Regulation EC No 853/2004
1 April 2022
to 31 March
2023
Ensure that all applications for approved premises
are processed within the legislative timeframe &
within FLCOP Deviation Recovery Plan.
BR
Service
None Quarterly review by Assistant
BR Manager. 
BR 16 Audit of Premises approved under 
Regulation EC No 853/2004
1 April 2022
to 31 March
2023
Continue to progress implementation of the Official
Control Verification (OCV) audit process for
Approved Premises in line with FSS OCV
Implementation Guide.
BR
Service
None Quarterly review by Assistant
BR Manager. 
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food safety/occupational health & safety service plan 2022/2023  32 
BR17 High Risk Group 1 Manufacturers 1 April 2022
to 31 March
2023
Continue to progress implementation of the
principles of  Official Control Verification (OCV) audit
process for Group1 Manufacturers. 
BR
Service
None Quarterly review by Assistant
BR Manager. 
BR 18 Private Water Supplies 1 April 2022
to 31 March
2023
Update and maintain register of Private Water
Supplies.  Continue to implement a monitoring
programme for each regulated supply and each
private water supply zone.  For regulated supplies,
continue to undertake risk assessments, where
applicable, in relation to water introduced into, and
supplied through and from, each private water
supply system to premises in its area, to establish if
there is any risk that the water could pose a
potential danger to human health. 
BR
Service
None Quarterly review by Assistant
BR Manager. 
BR 19 Process all applications for Private
Water Supply Grant Assistance
1 April 2022
to 31 March
2023
Ensure that all applications for grant assistance are
processed within the legislative timescale.
BR
Service
None Quarterly review by Assistant
BR Manager.
BR 20 Attestation and Export Health
Certification Requirements after EU
exit.
1 April 2022
to 31 March
2023
Continue to provide Attestations and Export Health
Certificates, as required. 
BR
Service  None
PS Manager/ Assistant BR
Manager.
BR 21 Health and Safety Enforcement. 1 April 2022
to 31 March
2023
Implement the provisions of the National Local
Authority Enforcement Code. Priority with regard to
implementation will be dependent on resources and
will focus on those provisions which are particularly
relevant to North Lanarkshire Council.
BR
Service
HSE Assistant BR Manager/
Quarterly Review. 
BR 22 Gas Safety and electrical safety in
catering establishments. 
1 April 2022
to 31 March
2023
Undertake surveillance in catering premises visited
during food inspections for matters of evident
concern relating to gas safety and electrical safety. 
BR
Service
None Assistant BR Manager/
Quarterly Review. 
BR 23 Hospitality Establishments-electrical
safety, Legionella and storage of
equipment when not in use. 
1 April 2022
to 31 March
2023
To improve standards of compliance, increase
awareness of legislative requirements to ensure
electrical equipment with potential to cause injury is
maintained in a safe condition.  Remind duty holders
to ensure both the fixed installation and electrical  
Assistant BR Manager/
Quarterly Review. 
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Page 43

food safety/occupational health & safety service plan 2022/2023  33 
appliances are inspected by competent persons at
appropriate intervals. Pubs, restaurants and cafés
are urged to ensure outdoor electrical equipment
such as lights and heaters are specifically designed
for outdoor use, installed by a competent person
and checked regularly for damage or water ingress.
Useful guidance Electrical safety at work 
Local Project-Legionella controls  in hotels and
storage of equipment when not in use.
BR 24 Health & Safety projects (subject to
adequate resources and which will
be dependent on FLCoP Deviation
Recovery Plan). 
1 April 2022
to 31 March
2023
(i) Proactive inspection of High Volume
Warehousing/Distribution in respect of poorly
managed workplace transport.
(ii) Proactive inspection of industrial retail/wholesale
premises in respect of poorly managed workplace
transport/work at height/cutting machinery/lifting
equipment.
(iii) Raise awareness  with relevant premises (e.g.
restaurants, takeaways, warehouses that receive
regular deliveries) the national priority in relation to
welfare provision for delivery drivers that HSE
guidance states that where it is practicable and
appropriate, any onsite toilet and rest facilities
should be made available to visiting workers if
requested.
(iv) incorporate into  interventions  of commercial
catering premises using solid fuel cooking
equipment,  that appropriate measures are taken to
prevent carbon monoxide poisoning from lack of
suitable ventilation and/or unsafe appliances.
(v) Visitor attractions to prevent or control ill health
arising from animal contact-awareness raising,
education or proactive intervention.
(vi) Inflatable Amusement Devices-awareness raising
of safety measures;
BR
Service
HSE/
WSH&
SLG
Assistant BR Manager/
Quarterly Review.
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Page 44

food safety/occupational health & safety service plan 2022/2023  34 
(vii) Trampoline Parks/Inflatable Jump Parks-
highlight with local duty holders improved
information provision and supervision of users; 
(vii) Investigation of any patterns of accidents. 
(ix) Work Related Road Safety-awareness raising in
LA enforced premises e.g. warehouses, restaurants,
takeaways and other retail premises where workers
make deliveries that law requires business to
manage work related road risk in accordance with
recently reviewed joint  HSE/DfT guidance Driving
and Riding Safely for Work 
(x)Falls from height-work on/adjacent to fragile
roofs/materials- where identified during visits
discuss associated risks, to ensure prospective
clients for repair and maintenance work (owner or
building user) are aware of their duties under CDM
2015 and the precautions needed, referring them to
the appropriate guidance Fragile roofs: Safe working
practices (hse.gov.uk). 
In relation to  ‘Slips, Trips & Falls’, handling hot
liquids, and safety of solid fuel ovens in catering
premises,  work at height and fragile roofs;
continue to look for each officer to undertake at
relevant businesses whilst carrying out other
interventions, where resources allow. In addition
include from new premises identified and added to
database from visits, planning applications, licensing
etc; 
Additional projects will be added to those detailed
above if they become relevant having been
highlighted nationally by the HSE, regionally by the
WSHSLG or by local intelligence.
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Page 45

food safety/occupational health & safety service plan 2022/2023  35 
BR 26 Health and Safety-Recording of
interventions of MIS
1 April 2022
to 31 March
2023
Develop SOP for officer recording of health and
safety interventions.
BR
Service 
Assistant BR Manager
BR 27 Licensing Applications 1 April 2022
to 31 March
2023
Ensure licensing responses to consultation are made
within 10 working days.
BR
Service
Licensi
ng
Assistant BR Manager
BR 28 Skin Piercing & Tattooing Licensing
Applications
1 April 2022
to 31 March
2023
Review licence conditions associated with Skin
Piercing & Tattooing Licensing Applications
BR
Service
None Assistant BR Manager
BR  29 Process all applications for skin
piercing and tattooing licences.
1 April 2022
to 31 March
2023
Ensure that all applications are processed within the
legislative timescale 
BR
Service
None Assistant BR Manager/
Quarterly Review 
BR  30 Skin Piercing & Tattooing Licenses 1 April 2022
to 31 March
2023
Develop Licences incorporating photograph of
operator for Skin Piercers and Tattooists
BR
Service
None Assistant BR Manager/
Quarterly Review 
BR 31 Investigation of reported accidents  1 April 2022
to 31 March
2023
Commence 88% of investigations required by HSE
incident selection criteria within 3 working days.
BR
Service
None Assistant BR Manager/
Quarterly Review 
BR 32 Maintain OHSAS 45001 Standard
Accreditation. 
1 April 2022
to 31 March
2023
Implement any action plan provisions following an
internal and/or external audit.
BR
Service
EH &
BI
PS Manager/Assistant BR
Manager.
BR 33 Review Business Regulation
Procedures and Work Instructions 
relevant to internally audited ISO
9001 standards.
1 April 2022
to 31 March
2023
Where resources allow, review BR Procedure and
Work Instructions relevant to ISO 9001 standards.
BR
Service
EH &
BI
Assistant BR Manager/
Quarterly Review. 
BR 34 Customer Satisfaction Surveys  1 April 2022
to 31 March
2023
Review Business Regulation question set for
Customer Satisfaction Surveys
In respect of internally audited ISO 9001 standards.
BR
Service
EH &
BI
Assistant BR Manager.
BR 35 Joint Public Health Protection Plan.  1 April 2022
to 31 March
2023
Participate in training events and work in
partnership with NHS Lanarkshire Health Board and
South Lanarkshire Council, as appropriate.
BR
Service
NHS
LHB
PS Manager/ Assistant BR
Manager.
BR 36 Review of Fees & Charges 1 April 2022
to 31 March
2023
Review Business Regulation Fees and Charges BR
Service
None PS Manager/ Assistant BR
Manager.
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food safety/occupational health & safety service plan 2022/2023  36 
BR 37 Planning and building control
consultations
1 April 2022
to 31 March
2023
Ensure planning and building control responses to
consultation are made within 10 working days.
BR
Service
Built
Env
PS Manager/ Assistant BR
Manager.
BR 38 Management Information Systems 1 April 2022
to 31 March
2023
Review adequacy of current MIS (Civica). BR
Service
None PS Manager/ Assistant BR
Manager.
BR 39 Template Notices 1 April 2022
to 31 March
2023
Review of Template Notices used by Business
Regulation 
BR
Service
None Assistant BR Manager.
BR 40 Digital NL 1 April 2022
to 31 
December
2023
Develop File Plan for Business Regulation BR
Service
None Assistant BR Manager.
BR 41 Digital NL  1 April 2022
to 31 March
2023
Participate with Digital NL Sprint for Protective
Services as required
BR
Service
CE
Dept
PS Manager/Assistant BR
Manager. 
APPENDIX 2- STATEMENT OF COMMITMENT BETWEEN LOCAL AUTHORITY AND HSE REGULATORY SERVICES 
Appendix 2 -
Statement of commitm 
APPENDIX 3- TABLES OF CALCULATIONS AND INFORMATION RELATING TO STAFF RESOURCES       
Contents
• Table 1 - Annual Breakdown of Food Law Recovery Plan Interventions Required to Be Carried Out
• Table 2 - Food Law Interventions Recovery- Officer FTE Resource Calculation Per Intervention Category (Recovery Visits Only)
• Table 3  - Estimate of Timescales and Numbers for First Next Programmed Intervention After Food Law Recovery Intervention
• Table 4 - Calculation of Resources Required for First Next Programmed Intervention After Food Law Recovery Intervention
• Table 5 - Combined Estimate FTE Resource Calculation Per Annum for Food Law Recovery and Pi Interventions
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food safety/occupational health & safety service plan 2022/2023  37 
• Table 6 - Summary of FTE Base Resource Needed to Meet FLRP+ First Recurring Pi Thereafter
• Table 7 - Estimate of Minimum FTE Resource Requirement for Revisit Interventions
• Table 8 - Additional Food Law Interventions Arising from Poor Compliance and From New Businesses
• Table 9 - Estimated Resource Required for Formal Food Enforcement Notices
• Table 10 - Service Requests Resource Summary-Based on A Typical Year Pre-Covid (2018-19)
• Table 11 - Miscellaneous Foreseeable Additional Demands on Service Resource
•  Table 12 - Summary Estimate of Resources Required to Deliver Business Regulation Service Across the Food Law Recovery Period ( Oct 2021-Sep 2026)
Appendix 3 - tables
of resource calculation 
APPENDIX 4- UPDATED TABLES OF CALCULATIONS AND INFORMATION RELATING TO STAFF RESOURCES (2022/2023)       
Contents
• Table 1 - Annual Breakdown of Food Law Recovery Plan Interventions Required to Be Carried Out
• Table 2 - Food Law Interventions Recovery- Officer FTE Resource Calculation Per Intervention Category (Recovery Visits and New Premises Visits Only)
• Table 3 - Estimate of Minimum FTE Resource Requirement for Revisit Interventions
• Table 4 - Estimate of Resources Required to Deliver Business Regulation Service Across the Food Law Recovery Period ( Oct 2021-Sep 2026)            
Appendix 4 -tables of
resource calculations 2   
APPENDIX 5 – PREMISES OUTWITH FOOD LAW RATING - CALCULATION OF REQUIRED ANNUAL RESOURCE ( JULY 2022) - APPROVED PREMISES, HIGH-RISK GROUP 1 MANUFACTURERS
AND PRIMARY PRODUCERS 
Appendix 5 OCV &
Group 1 Resource 202 
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Page 48

Page 48 of 217

Page 49

North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref:  AM/PB Date 24/08/22 
Update Paper - Actions Taken Relevant to Rodent Complaints 
From  Andrew McPherson, Head of Regulatory Services & Waste Solutions  
E-mail mcphersona@northlan.gov.uk  Telephone 07939 280467 
Executive Summary
Following a motion to full Council of 13/08/2020, it was agreed to record and analyse all
reports of rat sightings made to the Council and report the data to the relevant Council
committee at regular intervals to help measure the scale and impact of the issue and inform
the Council’s approach moving forward. 
At the full Council budget meeting of 02/03/2021, when the revenue budget was set for the
2021-2022 financial year, an extra £150,000 was awarded to Protective Services to treat
defined priority areas experiencing high levels of rat infestation, to address local concerns. 
As part of the Recover NL funding provided to Services over financial year 2022/23, it was
agreed that there would be a continuation of a free rodent control service delivered by the
Council’s Protective Services division. 
This report provides an update on the steps that continue to be taken in respect of the
action plan which has been devised in order to direct our resources to the areas of most
significant concern, co-ordinating our response to the best effect and delivering
improvement works. 
Recommendations
It is recommended that Committee: 
• Support the actions that have and will continue to be undertaken to address
identified problem areas. 
The Plan for North Lanarkshire
Priority  Improve the health and wellbeing of our communities
Ambition statement (14) Ensure the highest standards of public protection
AGENDA ITEM 3
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Page 50

1. Background 
1.1 The full Council meeting held on 13/08/2020 agreed a motion to: 
“Record and analyse all reports of vermin sightings made to the Council and report the
data to the relevant Council committee at regular intervals to help measure the scale
and impact of the issue and inform the Council’s approach moving forward”. 
1.2 The full Council budget meeting held on 02/03/2021 agreed to provide one off annual
funding of £150,000 to: 
“Treat defined [Pest Control] priority areas over the summer period to address local
concerns.” 
2. Report 
2.1 On 10/02/2021, a paper was submitted to the Environment & Transportation Committee
on ‘Analysis and Actions Taken Relevant to Rodent Complaints’.  That paper noted
data on the historical prevalence of rats within North Lanarkshire, tabulating information
on rat complaints logged and dealt with by the Service. 
2.2 An update position on rat complaints logged and dealt with by the Service is detailed in
Table 1 below: 
Table 1 
Financial
year
Enquiry  Response
Within 2
Days
Rat
Sightings
but no
Treatment**
Treatment
- Private
Property.
Treatment
– Council
Property
Total
2020 -
2021 
786 1,169 1,955 98% 131
2021 -
2022 
2,230  1,007  3,237 96.2% 223 
2022 –
2023 to
date *
824 354 1,178 77.9% * 27  
* Latest data compiled on 27/06/2022 (further data input on first response date is pending; performance 
figures will increase as this data input is completed)
**Where rats are sighted but no treatment is possible. 
2.3 As previously reported, throughout the pandemic several factors have combined to
contribute to an increase in the number of rat sightings and complaints within the
Council area.  As a further interim measure to assist in addressing the increase in rat
numbers, a temporary suspension of pest control charging for rats and mice was
agreed at full Council on 17/06/2021. Following allocation of funding towards the
Recover NL programme for financial year 2022/23, this suspension of charging will now
remain effective until 31/03/2023. 
2.4 With the assistance of Council colleagues in the GIS team, we continue to record
monthly data in respect of rat complaints and then plot this on a geographical basis. 
Analysis of this information allows the Service to prioritise proactive baiting to address
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Page 51

concerns in any part of the Council area.  The analysis of this heat map data affords
the pest control service the capacity to identify areas where the scale of the problem is
greatest.   
2.5 In conjunction with colleagues from Corporate Communications, the service delivered
an online advertising ‘Rat Prevention’ campaign.  At the conclusion of the campaign,
the website analytics were compiled and it was noted that the campaign had attracted
a very large number of new users to the website, and was in fact the highest percentage
of new users at that time, achieving a figure of 61.04% of all new users.   
2.6 The Service also produced a successful outdoor digital advertising and bus advertising
element to the campaign.  An example of the advertisement is included as an appendix
to this report.  The advertisement included a QR code which members of the public
could scan on their mobile devices in order to access this website information page: 
https://www.northlanarkshire.gov.uk/pests-and-pollution/how-prevent-rats 
2.7 In February 2022, issue number 33 of the Council’s Tenants’ newsletter was utilised to
increase the reach of the campaign.  This publication included an article providing
‘Advice for households on preventing vermin’: 
https://www.northlanarkshire.gov.uk/sites/default/files/2022-
02/Tenant%20Newsletter%20Issue%2033%20Accessible%20Final.pdf 
2.8 With the assistance of colleagues in the Housing service, the Service organised work
to clean up identified gardens and the wider public space across the Jerviston area. 
This work took place over 20th and 21st May 2022 and involved 44 skip loads of waste
and refuse being removed. The work in this area proved very successful and was fully
supported by the local community. 
2.9 Similar to this initiative, colleagues in Housing have also assisted with organising a
similar clean up campaign across the Craigneuk area on the 29th and 30th June 2022.  A
‘one off’ bin amnesty was also delivered by the Council’s waste service to allow
contaminated bins to be emptied and brought back into service.   
2.10 A further clean of fly-tipping and refuse accumulations in the Forgewood area was
undertaken at the end of June 2022, in order to take a further opportunity to remove as
much waste and fly-tipped materials as possible to coincide with the installation of new
bins and bin infrastructure. This should help to address long standing issues with the
bin architecture which presented an unacceptable risk of harbourage for vermin. 
2.11 Similarly, a clean-up of fly-tipping in Holytown, which presented an unacceptable risk
of harbourage for vermin, has been completed.  Digital advertising was also used to
promote the free service for rats and mice which has resulted in an increased use of
the service. 
2.12 Newmains, Crindledyke and West Crindledyke areas have now been fully
inspected.  Work to clean up identified gardens in relation to waste accumulations, and
to cut back vegetation in identified public spaces, will now be coordinated over the
coming few months. Further areas that have still to be assessed include Kirkwood and
Kirkshaws, Moodiesburn, and Carfin / Newarthill and these will be completed by the
end of the calendar year. 
2.13 Overall, it is noted that the promotion of the free pest control service in respect of rats
and mice, via the digital advertising platforms, has resulted in an increased uptake of
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Page 52

the service in general, which means that rat infestations are being professionally
tackled and successfully eradicated. 
2.14 A further report on this issue will be submitted to Committee during the first cycle of the
new year. 
3. Measures of success 
3.1 A gradual reduction in rat numbers throughout the Council area leading to an overall
improvement in the environment of local communities.     
4. Supporting documentation 
4.1 Appendix 1 - Copy of the advertising which was displayed on buses and outdoor digital
advertising spaces. 
Andrew McPherson
Head of Regulatory Services & Waste Solutions 
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Page 53

5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact?
The current suspension of charging for rats and mice has removed any financial
barrier that some low-income households may have to securing effective and
professional pest control treatment.
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments
Yes ☐ No ☒
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☒ No ☐
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact?
Additional costs and reduced income associated with the suspension of pest control
charging and associated clean ups will be managed through the use of the
temporary Recover NL funding. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts have been discussed and agreed with People
and Organisational Development?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☐ No ☒
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic Solutions?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact
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Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact?
The identification of hotspot areas, and their improvement through effective
treatments for rat infestations, will have a positive impact on the local environment
and its use by local communities. 
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact
Is there a risk impact?
Yes ☐ No ☒
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed? 
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Appendix 1
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North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref DB/JMcK/LS Date 24/08/22 
Developing North Lanarkshire’s Journey to Net-zero Greenhouse
Emissions
PO87.1.2: Climate change – committing to net zero 
From  James McKinstry, Asset & Procurement Solutions  
E-mail McKinstryj@northlan.gov.uk Telephone 07939281102 
Executive Summary 
Achieving net-zero greenhouse gas emissions is a significant task and challenge for the
council. The council has set its own ambitious timescale for achieving this ahead of the
nationally set 2045 date. 
This report examines the council’s net-zero progress and journey to date, and some of the
actions it is required to achieve and / or facilitate through national policy development and
regulation in the next few years. The progress to date has been enhanced via extenuating
influences and therefore highlights the need to upscale the delivery of actions in order to
make good progress. 
The absence of a defined North Lanarkshire pathway to net-zero indicates that there is a
gap in the council’s knowledge and expertise and therefore a need for external assistance. 
Recommendations 
It is recommended that the Environment and Place Committee: 
(1) Acknowledge the continuous improvement of climate change governance within the
council
(2) Acknowledge other Scottish local authorities face similar challenges to the council
in reaching net-zero by 2030 
(3) Recognise the efforts of services in terms of their current commitment to net-zero
(4) Acknowledge that there are key points in the council’s journey to net-zero
predetermined via legislation and regulation (current and impending)
(5) Whilst acknowledging the excellent progress made to date within existing resources
recognise and support that there is a need for external assistance to facilitate the
next steps of the council’s climate change delivery programme
(6) Be advised that future updates on progress will be provided 
AGENDA ITEM 4
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The Plan for North Lanarkshire
Priority  All priorities
Ambition statement (25) Ensure intelligent use of data and information to support fully
evidence based decision making and future planning
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1. Background 
1.1 Since the signing of the climate change declaration in 2007 the council has committed
itself to tackling this issue. We have through our initial carbon management plan (2010)
and the Local Housing Strategy incorporated to varying degrees climate change,
energy efficiency and fuel poverty into our action planning such as Scottish Housing
Quality Standard (SHQS), Energy Efficiency Standard for Social Housing (EESSH) and
Non-Domestic Energy Efficiency (NDEE). With the introduction of the duty to report
annually on our compliance with the Climate Change (Scotland) Act 2009 [as
amended], our focus has widened as an organisation recognising the need to not only
fulfil our responsibility to mitigate but to adapt and act sustainably. i.e. meet the full
extent of our duties. 
1.2 The North Lanarkshire Climate Plan ACT2030 is the first in a suite of documents to set
the strategic direction for achieving net-zero greenhouse gas emissions and is based
on the target set within the council’s Climate Emergency declaration.
Figure 1 NLC's Carbon Boundary (excluding social housing) 2020-21 
1.3 The council has made good progress in its climate journey, and this is supported in the
56,714 carbon tonnes equivalent (tco2e) reduction of its reported footprint (Figure 1)
which is nearly half of emissions reported in its baseline year of 2015/16. There has
been steady project delivery via the Non Domestic Energy Efficiency Framework as
well as the street light conversion programme. Internal policies have impacted on the
annual footprint such as the ‘bin amnesty’ in 2017/18 and the increase in miles to be
reported due to changes to business mileage in 2021.  The council has benefited from
the Clyde Valley Residual Waste Project in that Municipal Waste to Landfill emissions
have been reduced by 77.24%. There are other influences which enhance our progress
such as the decarbonisation of the electricity grid factors that has resulted in a 49.4%
reduction in the emissions generated by 1 kilowatt. This combined with a 24.88%
reduction in electricity consumption has resulted in an overall reduction of 61.99% in
electricity related emissions. The two examples highlighted account for 44.71%
reductions in the emissions from the baseline. 
1.4 The council has expanded its climate related activity, and this is reflected in the
consolidated Services’ Climate Plan Actions (See Appendix 2) however it is clear that
whilst there is a significant level of action and intent, these actions alone are not
sufficient to achieve our climate target set for 2030. There are many challenges faced
by the council however an acceleration and upscale of  deliberate action is what is
required to achieve net-zero greenhouse gas emissions. Finance is key to this.
Identifying appropriate funding sources is and will continue to be a challenge for the
council. 
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1.5 Committee should note that the council are not alone in setting challenging targets1
with the City of Edinburgh, East Ayrshire, Falkirk, Glasgow, Midlothian, North Ayrshire,
Renfrew and The Moray all setting their net-zero target for 2030. 
1.6 It is not apparent the level of action and spend required to meet the council’s ambition
of net-zero emissions. It is clear however that going forward, current projects are not
sufficient in scale to solely effect progress towards the challenge that is net-zero. The
current energy crisis has impacted on the country affecting the most vulnerable in our
society, increasing the levels of fuel poverty to approximately 33%-50% of households.
The Tackling Poverty Strategy looks to address this particular issue through maximising
households’ finance and the provision of advice and assistance. It however cannot
address the cost of energy. There is an obvious ‘unaddressed need’ for locally
generated, affordable energy. 
1.7 The Heat in Buildings Strategy has an expectation that all buildings including domestic
properties will have zero emission heat requirements in the future. Local authorities in
particular are expected to accelerate this action. (At time of writing, electricity is not
carbon-free despite the scale of renewable generation in Scotland). District heating is
being cited as the way forward for decarbonisation and the Heat Networks (Scotland)
Act 2021 has been introduced as a mechanism to regulate this. This will provide
opportunities for communities to benefit from affordable heat and lower the per capita
emissions. The Local Heat and Energy Efficiency Strategy will be required to
incorporate this (the decarbonisation and affordability of heat). 
1.8 There are significant challenges to the council and the area of North Lanarkshire.
Addressing the energy and heat needs individually would continue to lack sufficient
scale and be resource intensive. The Scottish Government Energy Strategy’s 2050
Vision includes local energy economies which support local energy security,
decarbonisation coupled with affordability for residents, communities and business.
The council must examine opportunities via project development such as the provision
of: 
• Heat;
• Electricity;
• Meeting transport needs (including hydrogen); and
• Energy storage 
1.9 Renewable technology has long been the guided path for decarbonisation and was
mandated via the EU 20-20-20 directive. With 98.6% of gross electricity consumption
in 2020 met by renewables, the March 2021 position statement of the Scottish
Government’s Energy Strategy continued the national commitment to increase both on
and off shore renewables. 
1.10 Hydrogen has long been on the ‘routemap’ to net-zero however it has never been
certain of ‘when’. Until now it has appeared too far off to be a reliable heat solution and
thus often disregarded in the planning of local energy systems; however significant
progress has been made recently with isolated projects and this will be more of a viable
solution in the coming years. 
1.11 Hydrogen is also viewed as a good option for decarbonising transport. Although the car
industry is moving towards a more electrical solution for light goods vehicles (LGV’s),
hydrogen now seems to be the fuel of choice for heavy goods vehicles (HGV’s) due to 
1 See Appendix 1
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their greater range. The concern at present is that there is a chicken and egg situation
– no HGV fleet will move to Hydrogen vehicles without a guaranteed fuel supply and
no fuel supplier will invest in infrastructure if there is no market. North Lanarkshire
benefits from having good transport links and therefore is a likely location for facilitating
the growth in both road and rail use of hydrogen: 
• On-road – a road network of 1,701 kilometres including the M8, M73 and M77. 
Pre-pandemic over 2.06 billion vehicles miles were travelled in the area
through 6.85% of traffic on major roads.
• Rail – 24 passenger stations serve the Westcoast and Eastcoast mainlines,
North Clyde line, Cumbernauld line, and Wishaw Deviation Line. There is good
connections to both Glasgow and Edinburgh with the Mossend International
Railfreight Park at Bellshill linking to the WCML and Freightliner’s Coatbridge
terminal on the Motherwell to Inverness main line. 
1.12 Transport emissions account for 47% of the North Lanarkshire carbon footprint (circa
1.2 million tco2e) and therefore the introduction of green hydrogen as dominant energy
source for the area would assist the journey to net-zero and facilitate the
decarbonisation of heat at point of use. 
2. Report 
2.1 This report examines the need for a firm plan of action that will contribute to large scale
emission reductions within the organisation and in the area of North Lanarkshire in
order to make good progress towards achieving net-zero greenhouse gas emissions. 
Improved Governance: Climate Change Board 
2.2 There exists good collaboration between council services to facilitate and deliver
climate action however it is complex and there remain barriers such as external policy
drivers that create competing priorities as well as the need for more finance. In order
to address this and enhance the council’s approach to climate change and carbon
management, the Climate Change Group (CCG) has wound-up with the senior officer
membership transferring to a newly formed Board. 
2.2.1 The objectives of the Board reflect many Services’ priorities that directly or indirectly
impact on climate change and sustainability, and these are: 
• Annual carbon reductions meet or go beyond annual reduction targets set within
the Climate Plan ACT2030
• Existing or new partnerships facilitate carbon reductions and protection of
biodiversity
• All public buildings in North Lanarkshire will have zero emission heat requirements
• The council’s housing stock is energy efficient and has low or zero carbon heat
requirements
• Reductions in waste emissions are maximised and recycling rates continue to
improve
• Greenspaces, woodland, and peatlands are protected
• Minimal insetting is achieved via expansion of our woodland
• Local energy and heat generation opportunities are maximised
• Our procurement strategy is carbon-aware reducing embodied carbon and
supporting the circular economy
• Opportunities are provided to our school children to participate in climate action
• Levels of fuel poverty are reduced in North Lanarkshire
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A national route map 
2.2 Research carried out on behalf of the Scottish Government into public attitudes to
climate change policy and a green recovery, showed that 79% of people surveyed
believe climate change is a ‘immediate and urgent’ problem. They were also supportive
of various policy levers and personal action in order to reduce greenhouse gas
emissions. The research was used to inform policy development which was thereafter
included in the ‘Update to the Climate Plan 2018-2032’ in December 2020. 
2.2.1 The update to the Plan set out Scotland’s routemap across a number of significant
sectors (Appendix 3). Key expectations of this are2: 
• reduction in emissions within the electricity sector assisted by carbon storage
o New financial support for energy technology innovation
o Renewed focus on local and community energy projects
o Increased offshored wind generation
o New focus on jobs and supply chain to support a green recovery
• 68% reduction in buildings related emissions
o Heat in Buildings Strategy
 Use of green gas (hydrogen and biomethane)
 Local Heat and Energy Efficiency strategies
 Fuel Poverty targets
• 41% reduction in transport emissions
o By 2030 a 20% reduction in distances travelled by cars (including electric
vehicles)
o Increased uptake of ultra-low emission vehicles i.e. produce less than 75
grams of CO2 for every 1 Kilometre travelled
• 43% reduction in industrial sector emissions
o Use of carbon capture
o Use of alternative fuels such as hydrogen
o Development of negative emissions technology
• 56% reduction in waste related emissions
o Wide spread application of circular economy reducing waste including that of
food
o Biodegradable municipal waste to cease going to landfill
o Ban on single use plastics. (This came into force on 1 June 2022).
• Land Use, Land Use Change and Forestry (LULUCF) emission to increase by
283%
o Peatlands included within carbon accounting
o Peatland restoration
o Woodland creation
• 24% reduction agriculture sector emissions
o Rural policy development
o Enhanced advisory service
o Amended conditions for support payments
o Low-carbon farming interventions
• Negative Emissions Technology
o Research into large scale application
o Development of demonstrator projects 
Planning North Lanarkshire’s journey to net-zero 
2 Extract from SPICe briefing on ‘Update to the Climate Plan – Key Sectors’
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2.3 The delivery of some of the key expectations mentioned above will require the council
to develop partnerships with the private sector as well as develop finance models to
support the resulting actions. The national policy levers combined with the Services’
actions form an initial skeletal routemap for the council’s journey to achieving net-zero
greenhouse gas emissions e.g.: 
• Decarbonisation of heat in our buildings
• Meeting EESSH2 in our social housing stock
• Reducing fuel poverty to 5% of households or below
• Ban on biodegradable waste to landfill by 2025
• Phasing out of petrol and diesel vehicles
• Decarbonisation of procurement
• Nature based solutions in greenfield and brownfield sites
• Develop of EV Charging Strategy.  
2.3.1 The proposed development of an ECO park to replace the existing fleet and waste
depot in Bellshill, is an example of embracing the net-zero challenge and developing a
contributory action. 
2.3.2 The cost of energy impacts on the finances of the council and other sectors, and will
affect the local economy, with SMEs particularly challenged in the meeting of these
significantly increased costs. It is likely that this will also have a detrimental impact on
local employment rates. North Ayrshire have since the inception of the now-failed Our
Power looked to generate energy with a view to benefiting through reduced reliance on
the grid, therefore greater energy security as well as further decarbonisation of energy
at source and having a financial income stream. There are issues they must overcome
such as selling on their energy within the national energy framework. Their current
activity within this area will act as a pathfinder for other local authorities as they develop
their renewable capability. 
Procuring assistance 
2.4. Defining the best course for North Lanarkshire to take in order to achieve net-zero
greenhouse gas emissions sits out with the normal skill set of the council. 
2.4.1 The council’s climate change activity needs to expand and address issues such as
improving its climate resilience and energy security through the planning and
development of local energy parks and microgrids.  These types of projects would also
assist the council in realising opportunities to generate income such as selling energy
to the national grid. The council must explore the use of technology to develop
resources such as green hydrogen. The failed ventures of other councils who have
become Energy Service Companies (ESCOs) however illustrates the risk of the council
itself embarking as an energy supplier. 
2.4.2 The council needs to acquire the expertise to limit risk and facilitate wider climate action
and related activity. It is therefore proposed that external expert professional advice is
sought, to ensure overall best value for the Council and North Lanarkshire is obtained.
This professional advice will partner with the council’s dedicated resource3 to take
forward the net zero ambition and thereby forming an ‘energy’ partnership for North
Lanarkshire. 
3 Such as, but not exclusive to, the Climate Lead Officer and the revised post of Service Delivery
Manager (Waste & Fleet)
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2.4.3 The Climate Change Board will consider how to take this forward with a view to
incorporating within the next phase of the Programme of Work review. Future updates
on progress will continue to be provided to this Committee. 
3. Measures of success 
3.1 A routemap to net-zero greenhouse gas emissions is established
3.2. Annual reductions in carbon emissions are achieved within the organisation and in the
area of North Lanarkshire
3.3. Local green energy generation is increased
3.4. A net-zero and climate resilient North Lanarkshire 
4. Supporting documentation 
Appendix 1 List of Scottish Local Authorities’ Declarations and Climate Target
Appendix 2 Consolidated Climate Actions 
Appendix 3 Scottish Government Routemap extracted from the Update to the Climate
Plan 2018-2032 
James McKinstry
Head of Asset & Procurement Solutions 
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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☒ No ☐
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
At this point the author is aware that there will be financial impacts however this will
be further explored by the new Climate Change Board 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts have been discussed and agreed with People
and Organisational Development?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☒ No ☐
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic Solutions?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
At this point the author is aware that there will be legal impacts however this will be
further explored by the new Climate Change Board. 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
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Yes ☐ No ☐
5.6 Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
The proposed energy partnership will aim to achieve the council’s net-zero ambition
and ensure that statutory targets are met. 
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact
Is there a risk impact?
Yes ☒ No ☐
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed? 
Climate Change is contained within the corporate risk register. 
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Appendix 1 List of Scottish Local Authorities’ Declarations and Climate Target
Local Authority Climate
Emergency
Declaration
Climate Target
Specified (Net-zero
emissions or carbon
neutral)
Applied to
Council Area
Wide
Aberdeen City
Council
Yes 2045 √ 
Aberdeenshire
Council
No 2045 √ √
Angus Council Yes - - -
Argyll & Bute Council Yes 2045 √ 
City of Edinburgh
Council
Yes 2030  √
Clackmannanshire
Council 
No -  
Comhairle nan Eilean
Siar
Yes -  
Dumfries & Galloway
Council
Yes 2025  √
Dundee City Council Yes 2045  √
East Ayrshire Council No 2030 √ 
2045  √
East Dunbartonshire
Council
Yes 2045 √ 
East Lothian No 2045 √ 
East Renfrewshire
Council
No 2040 √ 
Falkirk Council Yes 2030 - -
Fife Council Yes 2045
(Fife have a
Sustainable Energy
and Climate Action
Plan in place for the
area of Fife)
√ 
Glasgow City Council Yes 2030  √
Inverclyde Council No -  
Midlothian Council No 2030 √ 
North Ayrshire
Council
No 2030  √
North Lanarkshire
Council
Yes 2030 √ √
Orkney Islands
Council
Yes -  
Perth & Kinross No 2045  √
Renfrewshire Council No 2030  √
Scottish Borders
Council
Yes 2045 √ 
Shetland Islands
Council
Yes -  
South Ayrshire
Council
No 2045 √ 
South Lanarkshire
Council
No -  
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Local Authority Climate
Emergency
Declaration
Climate Target
Specified (Net-zero
emissions or carbon
neutral)
Applied to
Council Area
Wide
Stirling Council Yes -  
The Highland Council No 2025  √
The Moray Council Yes 2030 √ 
West Dunbartonshire
Council
Yes 2045 √ 
West Lothian Council No No target    
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Appendix 2 Consolidated Climate Actions
Asset & Procurement Solutions 
Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
APS1 Generate on site a
minimum of 10% of
a community hubs
energy demands. 
The council’s
construction
requirements will
stipulate that a
minimum of 10% of
community hubs
anticipated energy
demands will be
generated on site.
The action
will be
incorporated
within the
budget of
new build
community
hub
programme
of
£236.829m
2022 2025 /
2026
A&PS Increase in KWh of onsite generation (Electricity or Heat) 
Baseline average: 8%
Site Electricity Gas Solar Biomass Total % renewable
Cumbernauld HS 722,495 3,033,955 28,662 1,254,928 5,040,039 25%
Greenfaulds HS 605,440 1,533,854  455,084 2,594,378 18%
CVHS 569,269 2,313,283  187,020 3,069,572 6%
St Dominic's PS 59,645 231,004 9,424  300,073 3%
St Edwards & Tollbrae PS 169,051 523,045   692,096 0%
Hilltop PS 115,151 1,580,181   1,695,332 0% 
APS2 Orbiston community
hub will be an all-
electric solution for
heat and power.
Orbiston community
hub will be an all-
electric solution for
heat and power
thereby removing
the use of natural
gas from the
council’s
requirements.
2022 2025 /
2026
A&PS Demand (kWh/m2): 67 – 83
Emission reductions achieved from change of source i.e. gas to electric. 
APS3 Community hub
projects energy
(heat and power)
consumption target
to be less than
100Kw/m2/annum
2022 2025 /
2026
A&PS Emission reductions achieved through incorporating limiting
consumption in the design of building.
Demand < 100Kw
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Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
The councils ACRs
will set the
requirements for
targeted energy
consumption
APS4 Energy efficiency
Improvements in
the Corporate
Estate
Works undertaken
via NDEEF to
reduce carbon
emissions from
buildings such as
schools, offices,
sport centres etc.
Waste products
arising from works
will be recycled
where appropriate.
Proposed
measures are
lighting upgrades,
BEMS optimisation,
solar panels and
reinstating existing
CHP engines.
£5m capital
+ Salix
monies
(including
£200k for
BEMS)
2022 2025 /
2026
A&PS Financial Savings £400k (estimate)
Reduction in kWh in grid electricity and gas use: 2022/23 NDEE
forecast
Increase in money spent directly on carbon reduction measures
APS5 BEMS installs in
council buildings
(schools, offices
buildings, and
community used
buildings)
Installation of
heating controls in
11 NLC schools
and remote access
2021 2022 A&PS Contribute to composite reduction in kWh consumption and associated
carbon emissions.
Financial Savings £19k (estimate)
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Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
to provide improved
centralised control
of heating systems
APS6 Implement the
Energy Policy
The policy sets out
commitment to
reduce energy
consumption by 3%
annually. This will
be achieved
through reduction in
temperature
setpoints, increase
of renewable
generation and
implementation of a
heating season
(Turning heating off
over the summer
period)
- 2021
(Dec.)
continuous A&PS Contribute to composite reduction in kWh consumption and associated
carbon emissions. 
(Baselined 2021/22*4):
Electricity & Gas 3% annual reduction
Water 3% annual reduction
APS7 Implement a
Utilities monitoring
database
Implementation of a
database to store
all NLC utility
invoices, validation
of invoices and
improving data
quality. Utilisation of
data to better
benchmark building
performance.
£100k 2022 2027 A&PS Contribute to composite reduction in kWh consumption and associated
carbon emissions. 
4 *Baseline will be made available as it is collated for annual report
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Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
APS8 Sustainable
Procurement
Ensure that the
council meets its
responsibilities in
terms of
sustainable
procurement
promoting ‘reduce,
recycle, reuse’
including the
disposal of items 
2022 continuous A&PS Incorporated within working procurement practices with a view to
continuous review
APS9 Sustainable
Procurement
Evidence the
council’s
compliance with the
sustainable
procurement duty of
the Procurement
Reform (Scotland)
Act 2014 within the
annual report 
2022 annual A&PS Annual report provides account of compliance with the Procurement
Reform (Scotland) Act 2014
APS10 Enterprise Contract
impact on Climate
Change.
Ensure that the
Enterprise Contract
fully meets the
requirement of
Section 9 of the
Procurement
Reform (Scotland)
Act 2014 by limiting
unnecessary
emissions,
supporting a circular 
2022 onwards EP Project
Team &
Service
Area
Sustainability Procurement Duty metrics will be incorporated within
tendering process and in contract monitoring.
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Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
economy and where
possible negating
negative
environmental
impacts. 
APS11 NLC’s response to
the climate and
biodiversity
emergency.
Continue to lead
the development of
the council’s overall
climate strategy
and ambition
- 2016 2030 A&PS Influence positive climate action
APS12 Develop a climate
engagement
strategy
Achieving area
wide net zero
emissions will
require all
stakeholders to
engage in this area.
The strategy will be
the framework to
communicate this. 
2022 2023 A&PS Increase in public awareness and buy-in to climate agenda
APS13 Continue to
participate in NLP
ACT Now
The community
planning
partnership ‘North
Lanarkshire
Partnership’ ACT
Now group is a
forum for public 
2021 continuous A&PS Increase in partnership working, knowledge and resource sharing
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Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
bodies, universities
and New College
Lanarkshire, third
sector and other
interested parties to
share information
and update on
progress of their
own activities.
APS14 Create an online
carbon/ climate
literacy training
module
In partnership with
TOD establish a
basic training
module for staff and
elected members 
2023    A&PS Increase in staff awareness of impacts on of behaviours and actions on
climate
Improved carbon impact reporting within internal reports
APS15 Develop a NL
response to Fuel
Poverty
Ensuring that our
staff and partners
maximise the use of
referrals to HES
and effectively
address the causal
factors of fuel
poverty: poor
energy efficiency
(building and
occupant);
Cost of energy
(encourage fuel
switching);
household income. 
- 2022 2040 A&PS Council decisions do not negatively impact on household finances nor
energy costs of households.
Fuel Poverty levels continue to reduce
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Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
APS16 Develop a LHEES
for NL
Lead/participate in
the development of
a Local Heat and
Energy Efficiency
Strategy 
2022 Dec 2023 A&PS, BS,
P&R
Strategy is produced and adopted by December 2023 
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Page 76

Housing Property & Projects 
Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
HPP1 Within the council’s
housing stock
continue to increase
the number of homes
that meet EESSH2
To meet the EESSH
set for social housing
by improving the
energy efficiency of
domestic buildings.
This will be achieved
by a fabric first
approach and
supported by high
efficiency heating
systems and
enhanced where
possible with the use
of renewable
technology.
Funding of
£114.8m in
place and
approved
within the
HRA 5 year
capital plan
(21/22 –
25/26).
There is an
additional
£32.5m that
can be
drawn
down for
EESSH
works
2020 2032 HP&P Annual EESSH indicators to Scottish Government 
Fuel poverty reductions (social figures) as measured by Scottish
House Condition Survey 
All council properties will either pass EESSH2 or be an abeyance,
subject to available funding. 
HPP2 Beyond EESSH 2
including PV’s
Scottish Government
has set a target of
Net Zero for 2045
which includes
housing. 
This will be achieved
by greater insulation,
renewable
technology, insulated
doors, windows.
£2bn  2023 2030 HP&P Consistent reduction in energy requirements based on SAP
calculations. 
Increase in the use of renewable technology
Potential to reduce fuel poverty, although this is dependent on fuel
price increases
Date of 2030 for full Net Zero compliance is considered not feasible at
this time based on likely available funding to that date. Further report
currently commissioned looking at costs to meet Net Zero Target by
2045.
HPP3 North Lanarkshire
Council/Social
£7.5m 2022 2025 HP&P Reduction in energy requirements based on SAP calculations and
increase in EPC banding.
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Page 77

Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
Housing Net Zero
Heat Joint Funding
Project 
BISF house type
upgrade: fabric first
which includes EWI
and solar panels. 
(£275,500
part funding
from SG for
21/22)
- further
submission
for majority
of
remaining
addresses
submitted
May 2022
Potential to reduce fuel poverty, although this is dependent on fuel
price increases 
Environmental Assets 
Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
EA1 Green Growth
Accelerator
SG funded
development of a full
business case for the
Green Park Green
power project
installing a WSHP
and solar array at
SCP to generate
green energy to
offset our current
usage and creating a
third floor to the
WSC to
accommodate
education use
without portacabins.
£80,000 Oct
2021
Apr
2022
EA Business Case developed for local energy system to support
Strathclyde Park energy needs
EA2 Cycle Facilities hub
at Bellshill
£1 million June
2021
Sept 2022 EA Increase in local residents cycling within the Bellshill / Strathclyde
Country Park Area
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Page 78

Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
Creating a new set of
cycle facilities which
have the potential to
create a modal shift
EA3 Wildflower Planting
Areas identified
within Country Parks
where current short
mown amenity grass
could be converted
to wildflower
meadow
TBC Nov
2021
Nov 2025 EA Increase in wildflowers in greenspace areas
EA4 Kilsyth Flood
Protection Scheme
Implementation
Following
assessment to
implement measures
within the Kilsyth
catchment to provide
resilience to a 1 in
200 flood, provides
new walking routes
around the marsh
TBC TBC
Fea
sibil
ity
Stu
dy
com
plet
ed 
Detai
led
desig
n to
be
com
missi
oned 
EA Improved resilience to seasonal and intense rainfall events
EA5 Dumbreck & Garrell
River Re-Meandering
Project joint funded
by NLC & SEPA
Project to provide
significant
biodiversity
Est £4.5
million
2020 2022 EA Future protection of local biodiversity and restoration of natural flow of
the Garrell River
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Page 79

Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
improvement to the
Dumbreck & Garrell
in Kilsyth
EA6 Active Travel Routes
Developing and
implementing Active
Travel routes in line
with the Councils 
Active Travel
Strategy approved in
August 2021 –
Multiple Projects
TBC Augu
st
2021
continuou
s
EA Residents and commuters encouraged to make a shift from travelling
by car to either walk, cycle or wheel.
Contribute to the 20% reduction target in on road car travel by 2030
EA7 Clyde Climate Forest
NLC planting a tree
for every child in P7,
creating 3 new
forests across NLC,
contributing to the
Clyde Climate Forest
£100k Octo
ber
2021
May 2022 EA Contribute to the Glasgow City Region Adaptation & Mitigation Plan
Improved climate resilience via increased shade within the local
authority area 
Business Solutions 
Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
BS1 Home working
support / Hub
working support
Working jointly with
Asset & Procurement
to support home
working and the use
of hubs in line with
the approved
Leadership/Operating
Model, BS can
significantly reduce
council emissions 
Dec
2021
continuous BS Building and transport emission reduction (minus additional staff home
emissions) CO2te
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Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
from its own building
stock
BS2 Support the digital
delivery of services
By supporting the
digital delivery of
services office space
and customer travel
can be reduced
lowering building and
transport emissions 
2019 1/3/23 BS Building and transport emission reduction (minus additional staff home
emissions) CO2te 
BS3 Business Solutions
leading on specific
corporate carbon /
climate initiatives:
Update of Strategic
Policy Review &
Update to corporate
Project Management
Model
Strategic Policy
Review and
Corporate Project
Management Mode
will seek to reduce
council’s carbon
footprint and ensure
it is prepared for
impacts of climate
change. 
Ongoi
ng
March
2022
BS 
BS4 Support for specific
projects that enable
carbon reductions
to be made:
National Entitlement
Card -  
Ongoi
ng
January
2022
BS Increase in KM travelled by public transport // Reduction in Tonnes of
Carbon Dioxide from travel (on road emissions)
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Page 81

Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
Free Bus Travel for
under 22s
Enabling roll-out of
card will allow more
travel to take place
using public transport
and reduce
emissions from
private vehicle use
BS5 Develop protocol to
re-use, refurbish
and recycle
/recycled content of
IT equipment
Re-using IT
equipment and
refurbishing IT
equipment will
reduce purchases
of new equipment
(thereby reducing
the use of
resources and
energy in the
manufacture and
supply of
equipment) and
reduce equipment
that is scrapped
(reduce waste).
Minimum standards
for the equipment to
be re-used within
council  
Ongoi
ng 
BS Number of items refurbished / recycled // Tonnes of carbon dioxide
BS6 Energy efficient
software 
Jan
2022
Mar 2022 BS Kw/co2Te
Page 81 of 217

Page 82

Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
Undertake review of
balance between
security needs and
energy efficiency
software options to
define and agree
acceptable trade-
offs and potential
solutions ensuring
the risks to
business continuity
and security are
fully identified and
agreed
BS7 Staff Training
Roll out of council
training and delivery
of tailored training
to BS staff will
assist in reducing
energy
consumption,
emissions, raw
material
consumption and 
waste. 
Jan
2022  
KW/KM/Carbon Dioxide/Tonnes of Waste
BS8 Reduce printing
Work with staff to
ensure that printing
is a last resort –
ensure equipment
and software
supports printing as
a last resort – this
will reduce raw
material 
Reduction in Paper consumption (sheets)
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Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
consumption and
waste production
BS9 Staff Awareness
Raising
Raise awareness
and give staff skills
& knowledge to
work and live more
sustainably: Energy
use in home Energy
Use in office  
Reduced emissions
associated with
travel (work & non-
work) 
Janu
ary
2022  
Survey of staff awareness (conducting on a regular basis)
BS10 Green energy – use
by suppliers
Work with suppliers
to ensure green
energy is used in
the provision of
services to the
council including
where cloud
solutions are being
provided to the
council 
KW /Tonnes of Carbon Dioxide
BS11 Purchasing of
equipment: 
• Minimum
energy
rating
• Minimum
recycling
content 
KW/Tonnes of Carbon Dioxide/Tonnes of Waste
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Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
Requiring
equipment
purchases to have a
specific (and rising
over time): 
Recyclable content
Energy Rating
BS12 BS staff mileage
reduction
Ascertain staff
mileage and
examine ways to
reduce this through
the use of video
calls / conferences,
combining journeys
and the use of other
transport modes –
this will reduce
transport-
associated
emissions, local air
pollution and traffic
congestion 
Apr
2022
Mar 23  KM travelled / Litres of Fuel/Tonnes of Carbon Dioxide
BS13 BS staff travel –
prioritise “green
options” including
use of electric pool
cars, etc.
Where staff travel
must be undertaken
prioritise the use of
“green options”
including the use of
electric pool cars 
Apr
2022  
KM travelled (by method of transport) / Litres of Fuel/Tonnes of
Carbon Dioxide
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Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
BS14 Climate Resilience
– Staff
Train staff on
climate resilience –
how to keep cool
when working (at
home, in an office,
when travelling,
etc.), and how to be
ready for climate
change effects such
as increased
storms, downpours,
etc. (impact on
travelling, etc. 
Apr
2022
Dec 2022  
BS15 IT equipment &
Infrastructure
Ensure that current
and new IT
equipment and
infrastructure is
resilient to climate
change – this will
include ability to
work in higher
temperature
environments.
Ensure that key
equipment such as
servers, data
servers and
networks used by
the council are
resilient to climate
change impacts 
Dec
2021
Dec 2022  
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Page 86

Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
BS16 Business Continuity
and Disaster
Recovery
Update Business
Continuity Plan and
Disaster Recovery
Plan to include
climate change
impacts including
heatwaves, flooding
and increased
frequency and
severity of storms.
Ensure that current
BCP and DR
actions will still be
achievable in the
event of
aforementioned
events 
Jan
2022
Mar 2022  
BS17 Supply chain
Ensure that supply
chain is resilient to
climate change –
work with suppliers
to assess their
climate change
resilience to ensure
continuity of supply
/ service 
Jan
2022
Dec 2022   
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Page 87

Regulatory Services and Waste Solutions 
Ref Action Budget Start
Date
End
Date
Owner/Lead Metric or Expectation
RSWS1 Remote Building Standards
Verification for site
inspections
Introduction of remote
verification technology to
reduce the number and
frequency of site visits. Live
video links, for example,
providing the opportunity to
complete necessary site
verification whilst supporting
a home working approach to
service delivery
£10,000
(Scottish
Government
Funding) 
Mar 2022 RS&WS Reduced transportation costs
Increased engagement with industry partners and
Scottish Government. The action is aimed at raising
awareness of digital technology options and green
and efficient practices
RSWS2 Move from paper-based
warrant approvals process
to paperless option
Fully developing and
implementing a digitised
approach to the approval of
building warrant plans. The
action will offer customer a
seamless end to end
digitised building warrant
customer experience  
Mar 2022  Harnessing the potential of Digital Technology to
deliver environmentally friendly processes whilst
providing an efficient and customer friendly service
RSWS3 Optimised Routing of Waste
vehicles with in-cab
technology
Improved efficiency of waste
collection routes, to reduce
mileage and increased
efficiency
£225,000 (est) 2022 2026  Will reduce the total mileage travelled and
subsequent fuel usage by collection vehicles
Reduction in emissions 
RSWS4 Electrification of fleet
Phased replacement of fleet
vehicles to electric
£250,000 TS
Grant
2021 2027  324,099 litres of diesel (TBC tco2e)
Increase in EV in NL
Reduction in fuel related emissions
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Page 88

Ref Action Budget Start
Date
End
Date
Owner/Lead Metric or Expectation
£2.2m capital
expenditure
Reduction in council’s footprint
Improved air quality at fleet depot 
Planning and Regeneration 
Ref Action Budget Start
Date
End
Date
Owner/Lead Metric or Expectation
PR1 New Build – Energy Efficiency
Performance
To increase the average
Energy Performance
Certificate rating for all NLC
new build homes, in terms of
energy efficiency and
environmental ratings.
Baseline as at 2019/20 was
Energy Efficiency (B, 85) and
CO2 (B, 88) 
2021 2030 P&R Fabric first approach to reducing energy demand.
Will include enhanced insulation, solar PV
generation, alternative heating systems etc.
Where appropriate, battery storage to maximise
use of energy created via solar generation.
Reduced fuel costs for tenants. 
Reduction in emissions related to new build stock. 
Improved thermal efficiency in NLC new build
homes.
PR2 New Build – EV Charging
Availability
To increase the number of EV
charging points available for
use within council new build
developments. This includes
EV points to individual homes
and EV pillars within parking
courts. Baseline at 2020/21
was 4 charging points
Twin socket
charging pillar
(circa. £14k)
Single
charging point
to property
(£tbc)
Incorporated
within unit cost
of property
2021 2030 P&R Reduction in litres of fossil fuels utilised, as more
people replace petrol/diesel with electric
Potential energy savings when EV charging linked
to PV solar generation within homes
Reduction in air pollution levels, as more people
replace petrol/diesel with electric vehicles
Reduced infrastructure costs for tenants utilising
electric vehicles
PR3 New Build – Nature Based
Solutions
Increase provision of
biodiversity within the
council’s new build
programme. Desire to create
more green corridors and
wildlife friendly communities,
where appropriate 
2021 2030  Improved air quality and potential for reduced
emissions (by introducing carbon sinks).
Maximising use of undevelopable areas of sites.
Prevent wildlife loss and hopefully enhance
habitats for certain species. 
Improved mental health outcomes for residents.
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Page 89

Ref Action Budget Start
Date
End
Date
Owner/Lead Metric or Expectation
PR4 New Build – Reduced Carbon
Emissions on  Construction
Sites
Move towards use of carbon
neutral tools and vehicles on
construction sites. Electric
tools and vehicle use would
be encouraged for all
contractors working on NLC
new build sites 
2021 2030  Reduction in litres of fossil fuels utilised by
contractors for site activity.
Reduction in emissions related to construction site
activity.
Potential savings for contractors via cheaper
running costs for electric tools and vehicles.
Increased use of carbon neutral tools.
Improved health outcomes for construction
workers
PR5 Delivery of Business Events
Initial ACT2021 Business
Event directed at local
business to raise awareness
of the need to move towards
net zero business practices. 
Feedback from businesses
will inform the content of
future events, developed to
provide practical advice and
support 
2021 2030  Record of events and attendees.
Feedback via exit questionnaire.
PR6 Partnership working with Zero
Waste Scotland and Energy
Saving Trust.
Optimise resources available
for SMEs from Zero Waste
Scotland and Energy Saving
Trust in the form of
information, expert help and
practical assessments of
business. 
2021 2030  Keep updated with ZWS and EST on current
support and advice routes available for SMEs.
Ensure Enterprise Development Team refer
suitable companies to ZWS/EST and that NL
businesses secure a share of the funding an
expert help available.
Spreadsheet of referrals and outcomes prepared.
PR7 Low Carbon Support for
SMEs
Business Gateway Low
Carbon Expert Help.  Support
of 1-3 days delivered by an
£30,000 to
support up to
17 SMEs
2021 2023  Funding for projects with 17 SMEs.  Economic
Development team will raise awareness of funding
and support available to their companies.  
Project uptake monitored.
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Page 90

Ref Action Budget Start
Date
End
Date
Owner/Lead Metric or Expectation
expert on efficiencies, energy
control, low energy,
sustainability, production
processes, waste
management, reviewing and
planning and Net Zero Carbon
targets
PR8 Grant Funding for Net Zero
Projects
Business Recovery and
Growth Fund has the key
areas : encouraging the
adoption and integration of
green technologies and low
carbon products, processes or
services and supporting the
transition to a zero-carbon
economic model and facilitate
sustainable change.
Grants
available up to
£20,000 per
company
2021   Records maintained of nature of the project and
project value.
PR9 Glasgow City Region –
Delivery of Regional
Economic Strategy (RES) and
action plan on climate change
Contribution to Delivery of key
Programmes in RES such as
Clyde Mission, Housing
retrofit, EV infrastructure,
Green Business Support,
Green Demonstrator
Programme 
Dec
2021
2030  By 2030, the Region will have the most advanced
city-region economy in the UK in the race to net
zero and climate resilience - Monitoring framework
to be established during development of detailed
action plan.  Metrics/indicators will be programme
specific (regional and local level)
PR10 GCR Sustainable
Procurement Strategy –
Objective 5
SPS Objective 5 - Mitigating
the impact to Climate Change.
Maximise use of procurement 
2021 2030  Reduce carbon emissions
Embed SG sustainable procurement guidance and
tools in GCR and NLC procurement.  Sustainable
supply chains, suppliers meet net zero objectives.
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Page 91

Ref Action Budget Start
Date
End
Date
Owner/Lead Metric or Expectation
to support transition to net
zero emissions, reduce supply
chain disruptions and work
with supply chains to
incentives climate resilience,
mitigation efforts and build
capacity
PR11 NL City Deal Infrastructure
Programme
Application of Scottish
Governments Sustainability
Test and Carbon
Management Guidance into
Business cases, design,
procurement, and
implementation on whole life
basis. 
Fully integrate Active Travel
into proposals 
Support Sustainable travel
and 20 min neighbourhoods 
2021 2026  To significantly reduce the impact of infrastructure
projects moving to net zero approach. Individual
metrics will be established at a project level
PR12 CARES research
Joint, match funded research
project with Local Energy
Scotland to consider the
comparative impacts of
installing renewable heat
technologies in refurbishment
and new build developments. 
This will compare costs and
impacts on tenants of two
housing projects.
£35k 2021 2023  Research project complete and lessons learned
report for future policy and practice
PR13 Enabling the repurposing of
historic buildings
Reducing embodied carbon
by repurposing (and 
2021 2030  Project completion, number of homes completed
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Ref Action Budget Start
Date
End
Date
Owner/Lead Metric or Expectation
improving the energy
efficiency of) historic
buildings, beginning with
Kildonan Street, Coatbridge,
Motherwell Old Town Hall and
Motherwell YMCA.
PR14 Surface water discharge
offsetting
Consultants commissioned to
explore options and make
recommendations for an
innovative surface water
discharge offset scheme
which will enable sustainable
town centre development.  
£75k 2021 2023  Proposal developed for Scottish Water
consideration
PR15 Redevelopment of Braidhurst
Industrial Estate
Energy efficient retrofit of
Braidhurst Industrial Estate to
ensure its long-term
sustainability and to reduce
carbon emissions. Subject to
securing external funding this
will include the creation of ten
new energy efficient start-up
units fuelled by on-site
microgeneration
£2.2m 2022 2024  Development complete; carbon savings from
retrofit of existing buildings (tbc from pre- and post-
monitoring); on-site energy generation (tbc)
PR15 EV Charging
Two pilot sites (at Braidhurst
Industrial Estate and in
Wishaw town centre)
identified with solar PV
canopies providing energy to
supply EV charging.
£14k per twin
charging pillar
(No tbc)   
EV charging facilities installed; targets for use tbc
PR16 Active Travel     Km track laid; active travel journeys undertaken;
active travel hubs developed
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Ref Action Budget Start
Date
End
Date
Owner/Lead Metric or Expectation
Working with colleagues to
deliver Active Travel
infrastructure, hubs and
feasibility studies. This
includes enabling the
Ravenscraig Active Travel
Link and Bellshill Cycle Hub
by administering/securing
funding and delivering NL’s
first Active Travel Hub in
Motherwell
PR17 Environmental Key Fund
(EKF)
Application to the EKF to
support energy related
projects in the Shotts,
Allanton, Bonkle and
Hartwood areas. Currently
developing proposal to
directly fund fuel poor
households living in private
sector homes to reduce
carbon emissions and fuel
poverty.
Proposal for
three year
programme
distributing up
to £50,000 per
annum with
scope to
increase this
by 100%   
£ administered; EKF Fuel Poverty project launched
PR18 Green Growth Accelerator
(GGA) pathfinder
Delivering  GGA-funded
redevelopment of Strathclyde
Park to include on-site
generation and energy
efficient retrofit of the
Watersports Centre. 
Subsequent phases of the
project may establish District
Heat Network for North
Motherwell
Current
estimate £16m
(£10m grant
funded);
£120,000
secured for
design work
and
developing
business case 
TBC,
likely
start
during
2022/23
and end
2024/25  
Business case submitted to secure GGA funding;
project completed; carbon savings
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Ref Action Budget Start
Date
End
Date
Owner/Lead Metric or Expectation
PR19 Local Development Plan 2
Produce Local Development
Plan 2 in line with the
requirements of the
Development Plan
Regulations and in
compliance with NP4. NPF4
and the National Planning
Policy Handbook (therein) will
be part of the Development
Plan and therefore Planning
Policy.
Unclear at
moment as
Regulations
not developed
but
compilation of
evidence
base,
consultations
processes and
Examination
will run well
into six figures
will-
2022 2027  Greenfield sites protected
Use of brownfield sites, including for renewables.
New policies on biodiversity protection (no metric
available), and whole life carbon costing. 
Housing Solutions 
Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
HS1 Non gas heating approaches
Adopt as standard non-gas
heating approaches for new
council homes
(See all PR1) 
Target
date
2024/25
continuous P&R New council homes will be built to increased
energy efficiency standards and will require to
adopt non gas heating alternatives, resulting in
energy savings 
Further research to be undertaken to identify costs
associated with transition to low carbon heating
alternatives 
Average CO2 emissions per home (reduced) –
council new build
Approach and process developed
HS2 Renewable Energy
Installations
Integrate approach to
procuring and maintaining
renewable energy
installations  
2023 P&R or HP&P Savings potentially in an integrated approach for
the council which may have an impact for tenants
Technical specifications and process developed
for technical solutions
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Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
(See PR1 & HPP2)
HS3 Low and net zero heating
transition costs
Develop understanding of
whole life costs and issues
associated with the transition
to low and zero carbon heat
on the council and its
tenants
(See PR1 & HPP2)  
2024 P&R or HP&P Improved understanding will assist remove or
mitigate any adverse financial impact associated
with transitioning to low/zero carbon emission
heating systems
Evaluation Report produced
HS4 District Heat Zones
Investigate opportunities for
district heat zones
(See associated action
APS17)  
2023 P&R, HS, A&PS District heating offers a low carbon solution for
heating homes, businesses and buildings in North
Lanarkshire
District heating can reduce fuel poverty and have
been cited to also reduce housing management
costs (energy savings trust)
Options Report
HS5 GCR Retrofit Programme
Route Map
We will work with our GCR
partners to carry out a
feasibility study to outline a
clear route map to
successfully deliver the large
scale retrofit programme  
2024 HP&P Savings achieved through fabric first, deep retrofit
approach combined with high efficiency low carbon
heating systems
Financial savings to tenants but also significant
cost implications for housing providers
Route map developed (for housing)
HS6 Integrated skills employment
programme
To address the skills and
meet the demands of the city
Region new homes and
green energy retrofit
programmes we will develop
an integrate skills
employment programme for
housing build and repair
programmes in the GCR  
2024 P&R Energy savings achieved through enhanced skills
and capacity in the workforce and market to deliver
energy retrofit
Will eventually achieve financial savings for
tenants, residents and housing providers through
increased capacity and skills to deliver
programmes
Integrated skills employment programme
developed
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Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation
HS7 EESSH2 route map
Develop route map for
EESSH2 compliance
(See HPP1)  
2023 HP&P Increased energy savings associated with fabric
first and high energy efficient heating system
installation to council homes
Savings for tenants, significant costs for the
council
Route map developed (for council housing)
HS8 Private sector energy
efficiency
Enforce private rented sector
energy efficiency regulations
and engage with private
landlords to improve
compliance  
2023 P&R Energy improvements in the PRS
Savings for PRS tenants, potential costs for PS
landlords
PRS Strategy; improved energy efficiency in PRS;
EPC ratings 
HS9 EES:ABS
Manage Energy Efficient
Scotland: Area Based
Scheme (EES:ABS) in North
Lanarkshire  
ongoing HP&P Improved energy efficiency of homes through
implementation of the scheme, fabric first
approach
Financial savings for tenants and residents
Number of households assisted
HS10 Low carbon heating impact
Evaluate the impact of low
carbon heating on tenants’
energy use and costs to
ensure just transition  
2025 HP&P Improved understanding will inform approach to
ensure just transition and mitigate fuel poverty
Evaluation report 
HS11 Energy efficiency and fuel
poverty advice
Improve energy efficiency
and fuel poverty advice;
improve our understanding
of the extent, nature and
location of fuel poverty to
enable better identification of
fuel poor households and
target resources effectively
(See APS16)   
HS, APS, HPP,
FIT
Energy efficiency improvements through improved
access to advice and signposting
Savings for tenants and residents through
reduction in fuel poverty achieved from improved
advice and signposting and understanding to
inform approach
Percentage of households in fuel poverty;
percentage of households in extreme fuel poverty;
median (adjusted) fuel poverty gap 
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Page 97

Education & Families 
Ref Action Budget Start
Date
End Date Owner/Lead Metric or Expectation 
A range of actions are
under development and will
be brought before
Education, Children and
Families Committee for
approval.     
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Page 98

Appendix 3 Scottish Government Routemap extracted from the Update to the Climate
Plan 2018-2032
Source 1: Update to the Climate Change Plan 2018-2032 - Securing a green recovery on a path to net zero (Dec
2020)  
Page 98 of 217

Page 99

Source 2: Update to the Climate Change Plan 2018-2032 - Securing a green recovery on a path to net zero (Dec
2020) 
Page 99 of 217

Page 100

Page 100 of 217

Page 101

North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref NP/VA/CK Date 24/08/22 
Cemeteries memorial management update 
From  Nicole Paterson, Head of Environmental Assets  
E-mail abernethyv@northlan.gov.uk Telephone 01698 402080 
Executive Summary 
The purpose of this report is to provide an update on memorial management across the
authority and to outline proposed improvements to cemetery infrastructure management. 
Recommendations 
It is recommended that the committee 
• Endorse progress in making safe known memorial risks
• Endorses the commencement of a new inspection regime in 2023 to cover all
memorials to an agreed timescale, detail of which will be brought to committee in
Cycle 1 2023  
The Plan for North Lanarkshire
Priority  Improve the health and wellbeing of our communities
Ambition statement (17) Ensure we keep our environment clean, safe, and attractive
AGENDA ITEM 5
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Page 102

1. Background 
1.1 Previous reports to Environment and Transportation Committee most recently in
February 2020 highlighted the issue of progress towards inspecting and remediating
cemeteries memorials across the authority with 20,904 memorials inspected of the
estimated 90,000 memorials in cemeteries.  The inspected memorials represent the
highest risk memorials (generally by height) and of these 4,680 required to be made
safe. 
1.2 These memorials have been temporarily remediated by banding or fencing, but a
permanent safety solution (most commonly trenching or lying flat) needs to be
implemented to remove all risk from these memorials.   
1.3  During 2020/2021 the full cemeteries manpower resources were deployed to dealing
with the pandemic demands further delaying progress on memorial safety. 
2. Report 
2.1 In 2021 additional resources were awarded to the service to enable a permanent safety
solution to be implemented more quickly for these known memorial risks and ensure
the wider cemetery asset is improved in safety. 
2.2 During 2022 the memorial safety team has been expanded to 5 operatives and 1
supervisor to accelerate progress. 
2.3 The following progress has been achieved since March 2022
• New Monklands cemetery - All fenced stones trenched  - completed April
2022
• Kilsyth Cemetery All fenced stones trenched – completed June 2022 
• Airbles Cemetery  - trenching commenced June 2022
The work scheduled to March 2023 is shown below:
• Holytown cemetery –  commence trenching September 2022
• St Patricks cemetery  -commence trenching December 2022
• Bothwellpark cemetery -  commence trenching March 2023 
Updated memorial policy 
2.3 The above work programme will remove a substantial part of the current risk the council
holds for memorial safety and is the current focus of the memorial squads work.   From
March 2023 we will instigate an ongoing inspection and remediation policy aiming to
mitigate memorial risk as it is discovered. 
2.4 The service will bring forward a full memorial policy to cycle 1 2023 to outline the revised
policy.  The new policy will be reviewed against Scottish Government guidance in this
respect, issued in 2019.  The revised policy will include improvements to the inspection
process brought forward through the current delayed Digital NL sprint. 
3. Measures of success 
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Page 103

3.1  Memorial safety mitigation of current known unsafe stones is completed on schedule
An updated memorial policy is brought to committee in Cycle 1 2023.   
4. Supporting documentation 
n/a 
Nicole Paterson
Head of Environmental Assets 
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Page 104

5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☐ No ☒
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts have been discussed and agreed with People
and Organisational Development?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☐ No ☒
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic Solutions?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?
Yes ☒ No ☒
If Yes, please provide a brief summary of the impact?
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Page 105

The memorial inspection programme is part of the current Digital sprint in
Environmental Assets and digital solutions are being identified to improve the
inspection and remediation process 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact
Is there a risk impact?
Yes ☒ No ☐
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed?
Progress on memorial remediation and forward planning has reduced a key service
risk 
Page 105 of 217

Page 106

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Page 107

North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref NP/VA/HA Date 24/08/22 
P002.1(4) Tree Asset Management & Ash Dieback Disease 
From  Nicole Paterson, Head of Environmental Assets  
E-mail abernethyv@northlan.gov.uk Telephone  07939 280221 
1 Ash Dieback Toolkit for Scotland - The Tree Council
Executive Summary 
Inspections which have taken place over the last 12 months are consolidating our
understanding of the risks that are present in the Environmental Assets tree stock and the
level of remediation work required to reduce those risks to a tolerable level in line with the
strategy. 
The strategy currently only covers trees within council ownership, which are managed and
maintained by Environmental Assets, and council owned trees adjacent to the Highway
and Schools.  Other assets not covered include Housing properties e.g. garden grounds of
Council tenants or sites leased to private businesses.  As highlighted in an earlier report to
the Environment and Transportation committee (August 2021) these areas will also have
trees with associated risk that continue to remain unmanaged. 
This update report also seeks to highlight the known impacts of Ash Dieback Disease,
which are fast becoming evident within North Lanarkshire as inspections of our tree assets
continue and looks for support to establish an Ash Dieback Action Plan to begin to tackle
the corporate risk that is associated in not remediating these trees appropriately. 
The report also sets out the developing plans around replacement planting to mitigate
against the change in the landscape and loss of what will be a considerable quantity of
trees over the course of the next 5-10 years. 
Recommendations 
It is recommended that the Environment and Place Committee: 
1. Approve the approach to tackling Ash Dieback Disease in North Lanarkshire by
initially commissioning a desk-based data investigation exercise to inform an Ash
Dieback Action Plan as recommended in the Ash Dieback toolkit for Scotland1.
2. Recognises the significant ongoing resource required to effectively tackle the
corporate risk associated with this endemic disease and considers further budget
to allow continued remediation in line with the TRAM strategy.
AGENDA ITEM 6
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Page 108

3. Endorse the progress of the planting of the Climate Emergency wood at Strathclyde
Country Park in spring 2022 and the continued work that will take place in autumn
2022 at Calderbank and Palacerigg Country Park. 
The Plan for North Lanarkshire
Priority  Improve North Lanarkshire's resource base
Ambition statement (17) Ensure we keep our environment clean, safe, and attractive
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Page 109

1. Background 
1.1 Since the last report to the Environment and Transportation committee in August 2021
Environmental Assets has further developed its approach to Tree Risk Management,
through the implementation of a Tree Risk Asset Management (TRAM) Strategy.  
Following formal adoption, and the appointment of an Arboriculture Inspector, tree
inspections began in spring 2022 and have been carried out in line with the
methodology and approach detailed with the strategy. To date, two wards (15 and 17)
have been completed in addition to the 2 wards (12 and 19) inspected as part of the
pilot of the strategy.  At the time of writing inspections are underway in ward 2, with
approximately 50% of that ward completed. 
Since the last report to the Environment and Transportation Committee, Ash dieback
has emerged as a significant issue.  Ash is Scotland’s sixth most abundant
broadleaved tree species (after birch, oak, sycamore, alder and beech) and
Scotland’s fifth most abundant native tree species (after Scots pine, birch, alder and
oak).   This species was used as one of the predominant species in mixed native
planting in grant funded planting schemes in the past and is also a common, familiar
roadside tree. 
1.2 Council’s across Scotland are taking differing approaches to managing Ash Dieback
Disease (ADD), below are some examples, which serve to illustrate the breadth of the
issue.   
1.3 In autumn 2020, City of Edinburgh Council reviewed all known ash data for the city.
In particular, they assessed those ash trees adjacent to the road or on council-owned
land which could cause a safety issue if they died or fell on to the road or a public
space.  They found 6% of their city trees were found to be ash, of which 25% were on
council owned land.  Ash were present in cemeteries, woodland, greenspaces,
schools, adjacent to cycleways and on roadside verges.  Early estimates suggest
there will be additional budget requirements to manage ADD in Edinburgh. 
1.4 In Summer 2020 both Angus and South Lanarkshire Council’s undertook desk top
analysis to gather data on ash trees adjacent to the roadside (the road network was
prioritised as the land holding most likely to have the highest population of high target
ash trees most susceptible to ash dieback).  From analysis using Google Streetmap
Angus estimated 4,920 ash trees on their road network.  Using the same tool (with a
different methodology, South Lanarkshire Council have estimated 19,143 ash trees
in woodlands and other habitats adjacent to the road network. 
1.5 Glasgow City Council have estimated ash make up approximately 12% of the city’s
trees and that between £25m and £38m will need to be spent felling 31,500 ash trees.  
It is predicted 4,500 trees annually will be felled over the next seven years.  An
estimated 7 figure sum has also been predicted to replace the loss through replanting. 
1.6 West Lothian Council carried out initial surveys in 2021 and has already committed
£265,000 to the initial survey phase, and a further £500,000 in this financial year as
felling operations get under way.  The projected costs in West Lothian for 2022/23 to
2025/26 are £4.7 million, with a further £7m, at least from 2026 to 2042. 
1.7 A July 2022 briefing from APSE that had approached local authorities across the UK
estimated 24% of responding authorities estimate costs of over £10M with a further
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Page 110

21% citing unknown costs.  Many local authorities noted that the costs are likely to be
higher than their entire greenspace budget over the period. 86% suggested that
additional government funds will be required.  
1.8  The same report noted that 52% of responding authorities are developing or have
developed Ash dieback plans, suggesting there will be developing best practice to
utilise. 
1.9  Importantly the report estimated that 112million trees will be lost across the UK at a
time when we are trying to increase tree cover, and costs of tree replacement are not
included in the costs cited above for Ash removal.   
2. Update on TRAM inspections 
2.1 In undertaking the pilot study of wards 12; Airdrie South and 19; Motherwell South
East & Ravenscraig and now having surveyed a further 2 full wards, (15; Bellshill and
17; Motherwell West and with ward 2; Cumbernauld North being over 50% complete)
we have improved our understanding of the numbers of level 2 inspections and the
resulting remediations that are required to our tree assets to reduce risk to a tolerable
level following initial inspection.   
2.2 To date the number of trees found to be in a condition where a level 2 tree inspection
was required is 397.  Chart 1 shows the breakdown of trees inspected by ward (noting
that Cumbernauld North is only 50% complete).
Chart 1: 
Remediation 
2.3 Following a level 2 inspection and Quantified Tree Risk Assessment, recommended
works are identified by the Arbor Inspector.  Remedial works or tree removal in wards
12 and 19 have already been undertaken to reduce risk to a tolerable level as outlined
within the TRAM strategy.  Some of the minor remedial works were carried out by our
own arborists, but the majority were carried out by an external contractor. The total
cost of the larger contracted remedial works for these wards was £28,755.  
2.4 Remedial work for wards 15, 17 and ward 2 will be undertaken this winter, and with
indications that two thirds more felling jobs required there will be a significant increase
in cost from the initial known costs for wards 12 and 19.   The known costs for remedial
works for the pilot wards were for the removal of large, mature trees, which take a
Airdrie South
9%
Motherwell
South &
Ravenscraig
22%
Motherwell
West
15%
Bellshill
19%
Cumbernauld
North
35%
Percentage of trees identified for Level 2
inspection by ward
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Page 111

long time to fell.  The remediations for the current inspection programme are in the
main for removal of ADD trees.  Using an average of £354 per tree removal (estimate
from Ash die back Toolkit for Scotland) would suggest a figure of around £78,000 for
these three wards, this is likely to be conservative as inspections are not complete. 
There will be additional costs in these wards in the next 3-7 years as more ash trees
succumb to the disease.    
Progress and resources 
2.5 The total area of land that is within the survey area for the TRAM strategy
(Environmental Assets portfolio where trees are known to exist) is approximately
6,837ha, to date we have completed 1,653ha (about one quarter).  It is set out in the
TRAM strategy that the inspector will survey 3-4 wards per year, we are on track to
complete 4 wards this year.  However, Ash Die Back disease is increasing the
numbers of trees requiring a Level 2 inspection, so we anticipate inspection rates to
reduce without further resources or a separate action plan for Ash Dieback Disease
being introduced and resourced. 
Ash Dieback Disease 
2.6 As the TRAM strategy inspections have progressed, it has been evident that a
significant number of ash trees on council assets are showing advanced signs of ash
dieback disease (ADD).   As part of the TRAM inspections, all ash trees within risk
zones exhibiting stage 3 and 4 infections are being recorded in line with Ash dieback:
An Action Plan Toolkit for Scotland.  Stage 4 is the most advanced stage of the
disease and determined by a significant loss of canopy (with only 0%-25% remaining).   
2.7 To date approximately 50% of ward 2, Cumbernauld North has been inspected.  The
total number of trees inspected at level 2 is 137, of which 107 were diseased ash
trees at Stage 3 and Stage 4 condition.   As a result of the TRAM inspection, all 107
ash trees have been identified for removal.   
2.8 An additional budget of £100k has been allocated for FY 22/23 from reserves which
will be used to develop an Ash Die Back Action Plan (ADBAP), which will follow The
Tree Council’s Ash Dieback: An Action Plan Toolkit for Scotland guidance document.
The ADBAP will provide us with a strategic approach to tackling infected trees. In
particular it will provide a detailed outline and costings as to how a risk based
approach will be implemented as well as a program of prioritisation. The allocated
budget will also be used to begin removal of priority infected trees identified as part of
the ADAP. 
Case Study: Westfield 
2.9 Council tree assets within risk zones in and around Westfield were surveyed in June.
A total number of 86 trees were identified as requiring a level 2 arboricultural
inspection and QTRA assessment in line with the TRAM strategy.  The location of
inspected trees is shown in map 1 below. 
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Page 112

Map 1 
Of the total number of trees inspected, 85 trees were identified for removal.  Only 10
of the 86 trees were a non-ash species. 
The 75 ash trees recorded also included some small groups of ash.  Where small
groups of infected ash were identified they were recorded as 1 record, this brings the
total number of ash trees to be removed to approximately 115.  In line with general
observations relating to the condition of ash throughout the local authority, it was
found that the majority of Stage 3 and Stage 4 infected trees were of a young to semi-
mature age class.
2.10 Using an average cost of £354 per tree removal, estimated costs for removal of only
infected ash trees in Westfield is £40,710.  Extrapolating the cost from this sample
data, it can be seen that the cost to deliver ash die back removal throughout the rest
of the local authority is expected to be extremely significant.
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Page 113

2.11 A report to the Environment and Transportation committee last August described the
loss of 50-75% of Scotland’s ash trees over the next 20 years, from the data that we
have so far in North Lanarkshire it would appear that our loss may be seen much
sooner, in perhaps 7-10 years, this is based on the small dataset collected so far and
the rate at which trees deteriorate is not fully understood in any area of Scotland or
indeed the UK. 
Impact of ADD on TRAM progress 
2.12 From the data above, it is apparent that much of the work of the Arbor Inspector is
now being dominated by recording data at level 2 inspection on ash trees and this is
beginning to slow the progress of inspection – for Westfield above, if ADD trees were
being recorded through a separate action plan then the requirement would only have
been for 30 trees to be picked up through the TRAM work (in the half of the ward that
has been completed to date).  This reduction in additional stage 2 inspections (for
ADD trees) would allow progress to continue in other wards more quickly and ensure
that the estimated progress of 3-4 wards per year can keep the TRAM strategy on
schedule. 
2.13 To enable ADD mitigation to be resourced would require another inspector post to be
created, or to rely on data such as that available (with a cost) through iTree (a tool
allowing canopy analysis through aerial photography) which would help to estimate
the number of ash trees in NLC ownership and therefore help to understand the cost
to reduce the risk of ADD across the authority. 
2.14 As highlighted in the report last August, as there is going to be a significant increase
in ADD work, we could look to carry out some of this in house, but with current
resource this would mean that all non-routine jobs would effectively be put on hold
unless additional arborists resource is allocated to focus on remediation of ADD trees. 
Even with this, there will still be the remediation of trees identified through business
as usual TRAM (that are not ADD related) to fund.  There is £180,000 of capital
funding identified for this until 2025/26, but this was based only on works associated
with the TRAM strategy and was not able to predict the additional costs of ADD at that
time. 
2.15 A further report will be brought to committee detailing the Ash Die back actin plan and
estimated costs and implementation options. This report will also highlight the
possible implications of the disease in non council owned trees and their impact on
NLC assets if the owners do not remediate. 
Climate Emergency Woods 
2.16  To date P7 pupils involved in the Outdoor Education Programme at Strathclyde
Country Park have planted over 4500 native trees as part of the Climate Emergency
Woods programme, a further site with 2300 trees has been planted up at Low Wood
(Cumbernauld).  Two further sites in Calderbank and Palacerigg Country Park will be
planted in the new planting season from October. 
Operational Woodland Planning  
2.17 Over the next year a long-term operational plan for managing the Council’s woodlands
will be developed.  This will consider the impact of loss of tree assets as a result of
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Page 114

more regular inspection and ADD and will provide a scope for longer term
replenishment planting (including the consideration of funding opportunities linked to
accessible woodlands).  The plan will consider the availability of land for future
planting and any commitments the Council can make under the Woodland Carbon
Code to register our new planting sites for carbon credits in the future.  As part of the
current review of North Lanarkshire’s Biodiversity Action Plan the Woodland Action
Plan will be updated to reflect Ash Dieback Disease and it’s impact on the landscape
of our woodlands and wider landscape settings.  The plan will work with Clyde Climate
Forest to ensure we are contributing to those outcomes.  We will also look for
opportunities for Carbon accreditation of new planting to inset council carbon
emissions that are hardest to reduce.   
3. Measures of success 
3.1  Increase in the number of trees inspected in line with the Tree Asset Management
Strategy. 
3.2 An increase in the number of trees remediated following inspection to reduce their
risk of failure. 
3.3 Delivery of an Ash Dieback Action Plan to guide the significant resource planning
required to respond to Ash Die Back disease 
3.4 Delivery of an operational woodland plan will provide a future vision of replenishment
planting (following large scale felling though TRAM and Ash Dieback work) and wider
planting schemes to assist with carbon reduction and improvements to biodiversity. 
4. Supporting documentation 
none 
Nicole Paterson
Head of Environmental Assets 
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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☒ No ☐
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact?
£100k allocated from reserves to deliver Ash dieback action plan and initial risk
remediation
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts have been discussed and agreed with People
and Organisational Development?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☐ No ☒
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic Solutions?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?
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Page 116

Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact?
There will be a significant and unavoidable environmental impact of the loss of Ash
trees over the next 10 years
Report sets out the upcoming Operational Woodland Plan, which will outline
opportunities for mitigating this loss and see the Council registering new planting
sites with the Woodland Carbon Code to register carbon credits.
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact?
Ash Die back will be a significant landscape change that will need to be
communicated with communities through the boards.  Much Ash risk also lies with
private landowners although the impacts of these could be additional risk to Council
assets such as roads.  Comms to make landowners aware of their responsibility will
also be required
5.9 Risk impact
Is there a risk impact?
Yes ☒ No ☐
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed? 
Inspections of tree assets in line with the Tree Asset Management Strategy is
reducing the overall risk of tree failures in high risk zones.  Ash Dieback Disease is a
known risk that we are seeking to reduce by adopting and resourcing an Action Plan
for Ash Dieback. 
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Page 117

North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref NP/JA Date 24/08/22 
Winter Service Policy and Procedures 2022/23 
From  Nicole Paterson, Head of Environmental Assets  
E-mail patersonn@northlan.gov.uk Telephone 01236 632655 
Executive Summary 
This report presents Elected Members with details of the proposed Winter Service Policy
and Procedures for 2022/23.  The council has an obligation under the Roads (Scotland)
Act 1984 to take such steps as it considers reasonable to prevent snow and ice
endangering safe passage of pedestrians and vehicles over public roads. This obligation
is discharged through the council’s term maintenance contract with our Limited Liability
Partners Amey Public Services (APS). To ensure that these obligations are met the council
is required to annually review its processes and procedures and approve an annual refresh
of its policy. 
Recommendations 
It is recommended that the Environment and Place Committee: 
(1) Considers the contents of this report and accompanying appendix, and
(2) Agrees the proposed Winter Service Policy and Procedures 2022/23 as the base for
winter service delivery in the coming year.
(3) Agrees the pilot scheme that will look at route-based forecasting, which would inform
future policy decisions.
(4) Agrees that the intervention level is amended in line with adjacent local authorities
and implemented as part of the Enterprise Contract which will commence in June
2024.
The Plan for North Lanarkshire
Priority  Improve North Lanarkshire's resource base
Ambition statement (17) Ensure we keep our environment clean, safe, and attractive
AGENDA ITEM 7
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1. Background 
1.1 Under Section 34 of the Roads (Scotland) Act, 1984, North Lanarkshire Council has a
statutory obligation to take such steps as it considers reasonable to prevent snow and
ice endangering the safe passage of pedestrians and vehicles over their public roads
which by definition includes carriageways, footways and footpaths. 
1.2 This does not mean that all roads and footways must be treated as soon as ice
formations or snow accumulations exist. To do so would be impossible and out with the
limit of the resources available and the Courts have recognised that it would not be
reasonably practical to do so. Nevertheless, to deal efficiently and effectively with
Winter Service, operations need to be planned in a systematic manner and it is
therefore essential that a policy with clearly defined priorities is established. 
1.3 The policy outlines how the winter service will be delivered across the council and how
the road network has been prioritised for carriageways, footway, footpaths and cycle
routes.   The policy also details the levels of service that are to be achieved and
procedures around the winter decision making process. 
2. Report 
2.1 The Winter Service provided by the council takes cognisance of the recommendations
in the document Code of Practice ‘’Well-Managed Highway Infrastructure (2018)’’ for
Highway Maintenance Management.  Winter Service reviews are undertaken annually
to determine how the service can be improved with the resources available.  A
contingency plan has been prepared for extreme weather events. 
2.2 Plans indicating the Primary and Secondary roads within each ward will be circulated
to Local Members and relevant information placed on the council web site. Copies of
the document will also be distributed to those listed in Appendix C of the document. 
Winter Service Review 
2.3 In terms of the weather conditions through the winter period, Autumn 2021 was very
mild across the region, with average temperatures 1.5C above the 30-year normal.
Precipitation and sunshine averaged near the 30-year normal.  Winter 2022 was also
quite mild across the region with average temperatures about 1.2C above the 30-year
normal. Precipitation and sunshine averaged near the 30-year normal.  It is worth noting
that February was a wet month with precipitation at 175% of the 30-year average with
the areas seeing three storms (Dudley, Eunice and Franklin) over a short period of time.
In contrast March was an unusually quiet weather month with mainly dry weather and
sunshine with precipitation amounts almost 70% below the 30-year normal. 
2.4 Despite the mild nature of the winter the number of treatments undertaken between
October and December were consistent with previous years.  January to March saw
the number of days when treatment was required fall when compared to previous years. 
The cumulative number of days when treatment was undertaken this year was 96 which
is down by 29 from 21/22, 16 from 19/20 and 34 from 17/18, although the same levels
as 18/19. 
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2.5 Winter Service reviews are undertaken annually to determine how the service can be
improved with the resources available.  A review of the winter period was undertaken
on the 26 May 2022 in conjunction with the council’s partners APS which covered a
range of items such as fleet, operations, monitoring of service, resources, health and
safety etc.  The key points are detailed further below. 
2.6 The current partnership with APS operates a multi-functional fleet meaning that
vehicles can be used for both traditional road works and winter services.  APS continue
to renew older fleet as it reaches end of life.  During this period APS brought in 2
additional vehicles which increased their resilience.  Summer servicing of the tractor
fleet had a very positive impact which helped limit mechanical failures.  3 new tractor
units were introduced during the winter period and the remainder are scheduled to be
replaced prior to the commencement of the winter period. 
2.7 During the winter period we experienced a systems failure with the forecasting
information which impacted all local authorities.  This matter was rectified quickly by
the providers and was discussed at the West of Scotland Local Authority weather
consortium meeting and assurances given by the provider that measures were in place
to avoid a reoccurrence. 
Technology 
2.8 The use of technology and innovation is examined each year to establish what
elements can be adopted to improve information provided to the public and for
operations.  It had been anticipated that real time gritter information would be available
on the council website.  Unfortunately, the deployment of this continued to be
problematic given that the APS fleet are multi-function vehicles and may or may not be
involved in winter.  In addition, APS changed software provider which led to further
delays in the deployment.  The system has now been tested and discussion has taken
place with Legal services in relation to website content. Real time gritting information
will be available on the council website from the start of October 2022. 
Route Forecasting Trial 
2.9 In 2015/16 the Winter Service Policy and Procedures were changed from a whole
council treatment to a domain-based treatment.  At that time the gritting routes were re-
optimised to be contained within one of three weather domains, North, East and West. 
This exercise enabled the targeting of available resources depending on the forecast
conditions.  Route based forecasting is the next step in optimisation and efficiency
regarding winter maintenance and would support more localised actions based on
forecast conditions. 
2.10 It is proposed that over the coming winter period that a trial is undertaken with route
base forecasting running in tandem with the current domain forecasting.  This will
enable the number or treatments, salt use, network treated, and network travelled to
be compared and the benefits established.  It is anticipated that the trial would support
future winter policy developments and ascertain how route treatment could have a
positive impact on carbon emissions through reduced salt use and network length
travelled.  Actual treatments will continue based on the domain-based forecasts during
winter 2022/23. 
Intervention Levels 
2.11 The intervention level for treatment has been at 1 degree as forecasting accuracy was
historically a full degree, and this reduced the risk should temperatures drop suddenly. 
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Through the years the level of accuracy provided by forecasters is now to 0.1 degrees. 
In addition, through the West of Scotland Local Authority weather consortium contract
forecast providers monitor conditions 24 hours a day and advise on any changes to the
forecast information. 
2.12 Given the improved forecasting information and monitoring systems that are in place it
is proposed to change the intervention level to 0 degrees which would be consistent
with other adjacent local authorities.  If approved this change would be a specification
change in the new Enterprise Contract and will come into effect for the winter period of
2024/25. 
Salt bins 
2.13 The number of salt bins provided across the network has continued to grow from 760
at the start of the contract in 2010 to 2793 (including 24 within recycling centres) which
is considered an unsustainable level that cannot be serviced within an acceptable
period during adverse weather conditions. 
2.14 As part of the Winter Service Policy and Procures for 2020/21 criteria for the provision
of salt bins was introduced.  This was based around a decision matrix that considered
road features such as gradient, bends, special features like doctor’s surgeries etc. and
existing salt bin provision within the area. 
2.15 It is proposed that the service undertake an assessment of all salt bins against the
criteria contained within Appendix D of the Winter Service Policy approved by the
former Environment and Transportation Committee. A rationalisation proposal would
then be considered as part of the council’s annual budget processes and implemented
during the summer of 2023 if approved.  Rationalising the number of salt bins will
ensure that salt bins are provided at the most challenging locations, and they can be
effectively serviced during periods of adverse weather. 
2.16 It is proposed to review the existing salt bins within the HWRC sites to establish if
additional or larger bins can be provided which would help support local resilience. 
Community Salt Stocks 
2.17 Community Salt Stocks were established last year at 14 locations over last winter and
it is proposed to continue with this level of community resilience and the policy has
been amended to reflect this. 
Risk 
2.18 As part of the Winter Service review meeting several risks have been highlighted by
APS.  These are mainly around COVID, recruitment, parts and spares availability. 
These are all risks that are being faced by direct council services and these issues
are discussed with APS at regular intervals to ensure that adjustments can be made if
required. 
3. Measures of success 
3.1  The road network is generally available for residents, commerce and blue light services
to use safely throughout the winter period enhancing the North Lanarkshire as the place
to live, learn, work, invest and visit. 
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4. Supporting documentation 
4.1 Appendix 1 – Winter Service Policy and Procedures 2022/23   
Nicole Paterson
Head of Environmental Assets 
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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☒ No ☐
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
The council has a statutory duty to ensure that reasonable steps are taken to ensure
the road network is free from ice and snow.  The winter service is funded through the
Roads budget and the value is set at the average of previous winters minus major
events in 2018 and 2010.  Any overspend is met by Corporate Finance however a
winter contingency fund has also been established. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts have been discussed and agreed with People
and Organisational Development?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☒ No ☐
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic Solutions?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
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Yes ☐ No ☐
5.6 Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
The report contains the annual Winter Service Policy and Procedures which is
shared and distributed by the council’s communications team.  Procedures are well
established between the service and communications. 
5.9 Risk impact
Is there a risk impact?
Yes ☒ No ☐
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed? 
The general winter maintenance poses limited risk given that the council have
established policy and procedures in place.  The greatest risk arises when a major
weather event occurs, that said procedures are in place within all council services to
enable the council to react to major events.  Major Winter events are contained
within the Service Risk Register and an annual review is undertaken to learn lessons
and improve procedures. 
Notwithstanding the weather event there is currently risks relating to COVID,
recruitment, parts and spares.  These risks are contained with the joint APS/ NLC
Risk Register and are discussed at Monthly meetings and action taken where
appropriate. 
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APPENDIX 1
Contents                                                                                                         Page No 
1.  INTRODUCTION         2 
2.  POLICY         
2.1  Treatment of Roads       3 
2.2  Level of Service       5 
3.  PROCEDURES 
3.1 Preparation of Routes       6 
3.2  Meteorological Reports      6 
3.3  Decision Making Process      7 
3.4  Resources        8 
3.5  Road Condition Reports      9 
3.6  Liaison with Police       9 
3.7  Warning Signs        9   
3.8  Road Closures        9 
3.9  Salt Bins        9 
3.10 Community Salt Stocks      10 
3.11  Keeping and Retention of Records     10 
Appendix 'A'  - Plan of Council Areas       11 
Appendix 'B'  - Office and Contact Details      12 
Appendix 'C'  - Distribution List       12 
Appendix 'D'  - Salt bin decision matrix      13 
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NORTH LANARKSHIRE COUNCIL 
WINTER SERVICE 
1. INTRODUCTION 
Under Section 34 of the Roads (Scotland) Act, 1984, North Lanarkshire Council has a
statutory obligation to take such steps as it considers reasonable to prevent snow and
ice endangering the safe passage of pedestrians and vehicles over their public roads
which by definition includes carriageways, footways and footpaths. 
The A725, A8 trunk roads and the M73, M8, M80 and M74 motorways are the direct
responsibility of the Scottish Government.   
It is the aim of North Lanarkshire Council as the local Roads Authority to:- 
(i) provide a standard of service on public roads which will permit safe
movement of vehicular and pedestrian traffic appropriate to the
prevailing weather conditions; 
(ii)  establish a pattern of working which will keep delays, diversions or road
closures to a minimum during adverse weather conditions; 
(iii)  conduct operations having regard to the requirements of the Health and
Safety at Work Act, 1974. 
This winter service policy has been developed taking account of Well Managed Highway
Infrastructure A code of Practice (2018)’. 
This document is supplemented by a Winter Service Operational Plan developed in
conjunction with our Partner, Amey Public Services LLP (APS), and is reviewed annually. 
The provision of the service is supported by the Council’s Customer Services Hub. 
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2.  POLICY 
2.1 TREATMENT OF ROADS 
North Lanarkshire Council has the following priorities for treatment of carriageways and
footways/footpaths that has been formulated on a hierarchical basis: 
CARRIAGEWAY PRIORITIES
Primary Road
Network 
These roads
are treated on a
Precautionary
Salting basis
All ‘A’, ‘B’ and some ‘C’ classified roads, main distributor roads; main
roads in the vicinity of schools; access roads to hospitals, ambulance
depots, main police stations and fire stations, and main bus routes.
Other main roads steeper than 1 in 10 gradient (10%) and roads that
are of local or national importance for the delivery of essential services.
Where severe weather conditions are predicted these roads will be pre-
salted and this will normally be carried out before the morning peak.
Depending on weather conditions this could also involve an evening
pre-salt. Where severe conditions such as snow persist, resources will
remain concentrated on these roads.
Secondary
Road Network  
These are
treated on a
Post Salting
basis, except as
described for
schools. 
Secondary distributor roads; access to isolated villages and rural
communities; a main access road to each school; rural through routes
not included above; spine roads into residential and industrial areas.
Residential areas with road gradients steeper than 1 in 12.5 (8%),
where the length of gradient exceeds 100m and where specific
difficulties have been identified and where it is practical to do so. 
Secondary roads will be post treated when road surface temperatures
are forecast to stay below zero for a significant period beyond 12
noon, following the precautionary treatment of the primary road
network. 
Where road surface temperatures are forecast to stay below zero for
a significant period beyond 12 noon and when resources are
available secondary routes will be pre-treated to improve travel to
school.
Other Roads
These are
treated on a
Post Salting
basis. 
On the satisfactory completion of post salting of the abovementioned
roads and if severe weather conditions persist, the remaining road
network will be treated on a reactive basis. Treatment will be
dependent on resources and changing weather conditions. 
Depending on weather conditions, treatment of the remaining network
may take several days from onset of severe weather as priority will be
given to, and concentrated on, the above stated road hierarchy. 
Post salting will only be undertaken if severe weather conditions are
likely to extend for a significant period beyond 12 noon. Post salting
operations will normally be undertaken out with the morning peak. 
During a period of prolonged severe weather conditions forecast to last
longer than 7 days, blue light enquiries will be prioritised, and priorities
will also take into account funerals, weddings, births and anyone
requiring immediate hospital treatment (the council will coordinate this
element of operations with NHS Lanarkshire).  Reactive squads will
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FOOTWAY, FOOTPATH AND CYCLE ROUTE PRIORITIES 
Primary Path
Network -
Treated on a
Precautionary
Salting basis 
Urban Shopping areas, precincts and main pedestrian routes remote
from carriageways which link major residential /commercial / industrial
/ educational facilities. 
Secondary Path
Network –
Treated on a
Post
Salting basis. 
Footways and Footpaths not covered above and Cycle Routes 
The treatment of primary path network will normally be carried out before the morning
peak. The Secondary path network and other paved areas shall only be considered for
treatment in times of persistent ice or snow.   
also prioritise special education needs schools, cemeteries, council
sheltered housing and ice on ponds. 
In some cases, roads may remain untreated until weather conditions
ease.
Snow Clearing
Operations 
Following the onset of heavy snowfalls the maximum available fleet of
ploughing vehicles will be utilised. These operations will continue whilst
snow is still falling with resources targeted to keep arterial routes open.
After snow has stopped falling but is still lying, routes will be treated in
line with salting priorities as resources permit. During prolonged events
forecast to last more than 7 days additional resources supplied by Land
Management or other resources will be deployed. 
Patrolling When marginal forecasts predict temperatures approaching but not
expected to dip below zero degrees and when forecasters are low in
confidence about their predictions, patrolling takes place.  This
operation is principally to check what the actual road conditions are
on the network. A representative sample of the network will be
patrolled to identify if a full pre-cautionary salt is necessary.
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Salt Stock Levels   
In extreme conditions salt stock levels can fall significantly in a very short period. In
certain rare and unusual circumstances normal re-stocking of salt has in the past been
prevented by external forces out with the control of the Council and its partners APS. If
such an occurrence is repeated in the future, to conserve limited salt stocks, the winter
service provision will be dedicated to the treatment of the primary networks only. 
APS have covered storage areas that hold a maximum of 10,000 tonnes of salt. The
salt held in stock is monitored on a weekly basis to ensure that the average stock level
of 7,500 tonnes is maintained during the high season. This average stock level is
reduced to 4,500 tonnes at the end of February. 
The Council also has a covered strategic salt stock of 10,000 tonnes to enhance
corporate resilience for the delivery of all services during periods of prolonged severe
winter weather.  
2.2      LEVEL OF SERVICE 
The decision to initiate winter service operations will normally be based upon the
forecast received from the council’s weather service provider during the winter period. 
These forecasts will be provided every day at 0500hrs, 1100hrs and 1700hrs (including
weekends and public holidays) to staff providing the winter service. In addition, the
weather service provider will contact the Council’s partner, APS if there is any major
change in the projected weather conditions. 
Winter service operations will also be initiated by APS on confirmed reports of adverse
weather conditions. 
As the decision to initiate winter service operations will normally be based on the
weather service forecast, it is proposed where possible to treat primary roads out with
the hours of peak traffic flows. Therefore, it is intended that the treatment of all primary
roads will be completed prior to the morning peak (0730 hrs).  Where forecasts indicate
adverse conditions in the evening, all reasonable effort will be made to treat primary
roads out with the evening peak, but this will not always be practicable. 
Primary Path Network salting operations will be generally undertaken between the
hours of 0500 hrs and 0800 hrs. Following prolonged periods of cold dry weather salting
may not be undertaken if it is considered that sufficient residual salt is present. If severe
weather is forecast in the evening, treatment of footpaths will be undertaken during
daylight hours where there is no residual salt present and heavy precipitation is not
forecast. 
Carriageway treatment will normally be undertaken within the following timescales. 
Primary Road Network – completed within 3.5 hours of commencement of treatment. 
Secondary Road Network – completed within 3.5 hours of the completion of Primary
roads network, subject to weather conditions and the need to repeat treatment on the
primary road network. 
Other Roads – these are dependent on weather conditions and resource availability
and may be measured in timescales of several days from onset of severe weather. 
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In recent years several attacks on the winter fleet have been perpetrated by individuals
throwing missiles. This has caused damaged to vehicles and had the potential to
seriously injure winter service operatives. Where such instances occur, the service will
be withdrawn / restricted until a risk assessment considers it is safe to reinstate the
normal level of service.
3. PROCEDURES 
3.1 PREPARATION OF ROUTES 
Prior to the commencement of the winter service period, APS will prepare a list of
priority routes based on the carriageway, footway, footpath and cycle path priorities
shown in section 2. However, to minimise unproductive mileage some roads in a lower
category may be treated out of sequence. 
A full set of priority routes will be kept by the Head of Environmental Assets.  APS will
have a full set of routes. 
Any alterations to the carriageway, footway and footpath priorities will be notified in
writing to APS who will make the necessary adjustments to the routes. 
3.2 METEOROLOGICAL REPORTS 
Arrangements shall be made by the Head of Environmental Assets, through the West
of Scotland Weather Consortium, for the weather forecast to be provided for the North
Lanarkshire Area from early October to the middle of May each year. 
The weather service provider will provide the Council and APS with the forecast each
day at 0500hrs, 1100hrs and 1700hrs and any other weather warnings out with these
times throughout the winter service period. 
The Council will ensure that weather service provider is provided with the telephone
numbers of the members of staff responsible, on a rota basis, for initiating action out
with normal working hours. 
APS and Council staff have the facility at any time to contact the weather service
provider’s duty forecaster to discuss/clarify the forecast. 
All staff involved in decision making for the delivering of the Winter Service shall be
trained in the interpretation and comprehension of climatic, temperature and weather
conditions and forecasts.  
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3.3 DECISION MAKING PROCESS 
The topography of North Lanarkshire is such that three distinct geographical areas of
potential climatic variation have been identified. The weather forecast provides
information for these geographical areas to reflect different climatic conditions. These
forecasts will be used by APS to determine and plan the scope of work necessary and
to minimise unnecessary treatment and action. 
The winter service period is split into a High and a Low Period. During the High Period,
mid-October to mid-April, APS has resources on standby to react to prevailing weather
forecast. During the Low Period, between early October and mid-October and mid-April
to mid-May APS may not be on standby and therefore reaction times may be greater. 
These periods can be altered as required to reflect longer term weather forecast.   
When the appropriate APS staff member receives weather forecast at 1100 hours they
shall make a decision on whether or not action is required. All proposed actions will be
acknowledged by the Client standby officer. Further, the Client reserves the right to
amend the proposed action if deemed necessary. The Client standby officer will
approve all actions. The Council has access to 5no. weather stations to assist the
decision-making process. 
When updates to the forecast are received out with normal working hours the APS staff
member on standby shall take appropriate action based on the update. If there is a
significant change to the weather forecast and / or proposed actions the appropriate
Client staff will be informed. 
During periods of low temperature, if there is uncertainty about the course of action
required by the update, consultation will take place with trained members of staff and
/or the duty forecaster from the weather service provider. 
The provision of an internet Weather Consortium Message Board for posting of
decisions taken by North Lanarkshire Council and by adjacent Authorities will allow
continuity of service to be monitored and action taken where it is considered
appropriate. North Lanarkshire Council actions will be posted together with updates to
proposed actions. 
Decisions taken regarding North Lanarkshire routes will be recorded on the Viasala
Manager electronic management system. 
. 
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3.4 RESOURCES 
(a)  Salt 
Under the Road Street Lighting and Winter Services contract, it is the responsibility
of APS to organise the provision of salt to each depot and ensure the levels of salt
do not fall below the prescribed minimum levels.   
At main recycling centres within the Council Area, a single quantity of 20kg or less
of sand salt mix will be available for issue free of charge to the public, subject to
them supplying a suitable container. 
(b) Personnel 
APS will provide a stand-by rota of supervisors and manual operators for the winter
service period. Standby will commence in mid-October and continue until the
middle of April. However, this period may commence earlier or finish later should
conditions warrant. 
During moderate winter weather it is envisaged that resources of APS will be able
to provide the level of service described in section 2.2. In extreme conditions,
however, additional labour may be required from other sources, including other
services of the Council. 
(c) Plant 
During the summer period, all equipment for salting roads and clearing snow will
be maintained to ensure it is in working order prior to the start of the winter service
period and where appropriate ensure that ancillary items can be fitted to vehicles
without difficulty. 
APS will provide a communications system between the depot and all the winter
service fleet. 
The winter fleet is fitted with data logging and a Geographic Positioning System
(GPS). 
3.5 Road Condition Reports 
Each working day throughout the winter service period, a daily report of the operations
that have taken place during the previous 24 hours will be available on the electronic
manager system.  The report shall provide information on routes treated, salt used,
time operations started, roads closed, additional resources used and details of any
other major problem. 
The report is available to the Head of Environmental Assets and the Roads Operations
Teams, any major incident will be reported immediately to Client staff. 
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3.6 Liaison with Police 
In recognition of the role of the Police during difficult weather conditions, APS shall
advise the Police of all adverse forecasts relating to winter operations. APS shall also
request appropriate assistance from the Police when moving equipment, arranging
road closures, and dealing with abandoned vehicles.   
Where appropriate, APS shall advise the Police at the Force Control Room of all
extreme adverse road conditions, including roads closed or conditions which may lead
to roads being closed. The Police may report such matters to the broadcasting
authorities. Such communications will be followed up by reports on progress and
clearance, particularly when conditions are returning to normal. On request to their
Group Traffic Superintendent, the Police have agreed to assist the movement of
ploughs and salting vehicles on principal traffic routes. 
APS shall issue out of hours rotas (including amendments) to the Chief Constable,
Divisional Commander's Office and local Police Offices. 
Reports from the Police regarding dangerous road conditions shall be acted upon by
APS designated staff on stand-by as soon as practicable, having regard to priorities in
this document and the conditions pertaining throughout the Council's area. 
3.7 Warning Signs 
The Head of Environmental Assets shall at appropriate locations arrange for the
erection of signs giving warning of sections of road liable to icing. 
3.8 Road Closures 
Where a road is closed, APS is responsible for ensuring that the Police and Council
staff are advised and that appropriate signs are erected.  When the road continues into
an adjoining Council area that Council shall be kept informed. 
3.9 Salt Bins 
Salt bins may be provided at specific locations and in the vicinity of schools to assist
the local community in areas not on priority routes or at known trouble spots including
steep gradients and sharp bends.  Bins will only be provided at those locations that
meet the minimum scoring criteria set out in appendix D and where agreement can be
reached with the adjacent property owner/ occupier. 
It is intended that these salt bins are for the self-use of the public as an enhancement
to the service provided by the Council. Records of existing salt bin locations are held
by the Head of Environmental Assets and detailed on the Council’s website winter
service page. 
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3.10 Community Salt Piles 
Community Salt Piles will be provided at the following locations, establish for the
winter of 2021/22.
• Coatbridge - Time Capsule Coatbridge
• Airdrie – Airdrie leisure Centre
• Bellshill – Matt Busby Centre
• Motherwell – aquatec
• Wishaw – sports centre
• Kilsyth – sports centre
• Cumbernauld – Broadwood stadium
• Shotts – sports centre
• Northern Corridor – Ian Nicholson Centre 
• Salsburgh  - Community Centre
• Viewpark – Car park at Burnhead CC
• Croy – area at hub
• Newmains – NCT Centre
• Moodiesburn – Pivot Centre 
3.11 Keeping and Retention of Records 
Appropriate records will be kept of the following by APS :- 
(a)   The weather forecasts, including updates. 
(b)   Decisions taken based on the weather forecasts. 
(c)   Decisions taken based on other reports. e.g. police reports. 
(d)   Maximum and minimum air temperatures at each depot. 
(e)   Details and timings of routes salted. 
APS will be responsible for preparing and retaining the above records for a minimum
period of 7 years. Records from the Council weather stations are held by the service
provider. 
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Appendix A 
Plan of North Lanarkshire and Weather Domain Areas 
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Appendix B - Road and Transportation 
It should be noted that the service cannot react to individual requests for streets to be treated/
cleared therefore individual requests are no longer logged.  
All enquiries relating to the filling of and request of new salt bins should be directed to the
following 
New salt bin - Grit bin: request a new grit bin | North Lanarkshire Council 
Refill a salt bin - Grit bin: request refill | North Lanarkshire Council 
Website: www.northlanarkshire.gov.uk 
In the event of an emergency Police Scotland should be the first point of contact. 
Appendix C - Distribution List 
Internal :- 
North Lanarkshire Local Members
Chief Executive
North Lanarkshire Council Executive Directors
Head of Legal and Democratic Solutions 
External :- 
Trunk Road Operators 
Amey Public Services LLP
Automobile Association (AA)
Chief Executives of Adjacent Councils :-
(East Dunbartonshire, South Lanarkshire, City of Glasgow, West Lothian, Falkirk, Stirling )
Community Councils
Grid Controller, Scottish Gas
Road Haulage Association
Royal Automobile Club (RAC)
Scottish Ambulance Service
Scottish Government
Scottish Fire & Rescue Service – Service Delivery Director - West
Scottish Fire & Rescue Service – Chief Officer
Strathclyde Partnership for Transport
(Local Bus Companies distributed via SPT)
Police Scotland - Divisional Commanders
Scottish Road Partnership Project Ltd 
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Page 136

Appendix D – Salt Bin Decision Matrix 
Road name and number 
Would this bin be placed on a public road If not do not proceed with assessment
Is there a suitable hardstanding location for a
salt bin
If not do not proceed with assessment
Is there agreement from the adjacent property
owner/ occupier
If not do not proceed with assessment   
Characteristic Severity Standards
Score
Assessed
Score
Gradient Steep (>1 in 20)
Moderate (1 in 20 to 1 in 30)
Slight (< 1 in 30)
75
40
0
Bend Sharp (> 90 degrees)
Moderate (45 to 90 degrees)
Slight < 45 degrees)
35
25
0
Close proximity to and falling
towards 
Heavy trafficked roads
Moderately trafficked roads
Lightly trafficked roads
90
75
30 
On a treated route Primary
Secondary
Not on treated route
-100
15
30 
Vertical traffic calming
measures
Yes
No
10
0
Any special features
(Hospital, doctors surgery)
Yes
No
20
0
Salt bin already in area
(within walking distance)
Within 100m
Within 300m
Greater than 300m
-100
0
20 
Total of 40 or
above qualifies 
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Page 137

North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref NP/VA/HA Date 24/08/22 
Dumbreck Marsh and Garrel burn river restoration 
From  Nicole Paterson, Head of Environmental Assets  
E-mail patersonn@northlan.gov.uk Telephone 07717545345 
Executive Summary 
This report provides a summary of the successful river restoration project completed on
the Garrel burn at Dumbreck marsh, Kilsyth.  The project aimed to improve habitats across
the site and also provide improved public access and flood resilience.  The project was
delivered in partnership with the Scottish Environmental Protection Agency securing
significant external funding to the project, and ensuring the project met wider environmental
aims of improving river quality and fish passage. 
The project was successfully completed in April 2022.  Contract costs were significantly
higher than anticipated due to environmental complexity and design constraints.  However
the additional spend was largely met by additional external funding from Water
Environment Fund and Scottish Government, enabling it to be completed within
Environmental Assets existing capital budget allocation. 
Recommendations
It is recommended that the Environment and Place Committee: 
1) Recognise the successful delivery of this major project bringing significant
environmental benefits to North Lanarkshire.
2) Recognise the partnership working with SEPA bringing additional benefit to the
council.
3) Acknowledge the additional costs incurred in the contract due to the complex
nature of the project.  
The Plan for North Lanarkshire
Priority  Improve the health and wellbeing of our communities
Ambition statement
(16) Transform our natural environment to support wellbeing and
inward investment and enhance it for current and future
generations
AGENDA ITEM 8
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1. Background 
1.1 To deliver commitments in the Local Biodiversity Plan, Environmental Assets
developed a project to improve wetland habitat in Dumbreck nature reserve. 
Consultation with SEPA led to development of a larger project that could also deliver
river restoration benefits and public access improvements.  SEPA were keen to support
this project through its Water Environment Fund and the council entered into an MOU
with SEPA with funding of £615,000 committed to the project at the outset rising to
£2,615,000 when the project moved to delivery. 
1.2 WSP (external consultant) was appointed in 2017 for survey, design, site construction
and project management.  Ground investigation works and hydraulic modelling led to
a detailed design being agreed in November 2019.   
1.3 Extensive community consultation has been carried out since 2017 (and reported in
May 2019 to Environment and Transportation committee) and continued throughout
construction with presentations at Community Council meetings, other local meetings
in Kilsyth, project newsletter distribution and social media & NLC website.
Detail of the project was reported to the Environment and Transportation committee in
May 2019 att90499.pdf (northlanarkshire.gov.uk). 
1.4 The work was tendered to the original design and awarded to George Leslie with work
starting on site in September 2020 (with a revised 2 stage programme and following
delays owing to COVID-19) after planning permission being granted in November 2019.   
2. Report 
2.1  This significant and innovative project, led by our Community Greenspace team with
support from the Infrastructure and Transportation team and the Scottish Environment
Protection Agency was completed in April 2022.  The project was also used as an
exemplar by the BBC during its coverage of COP26. 
2.2 The key outcomes of the project are conserving threatened habitats and species such
as invertebrates, water voles and wetland birds, improving and sustaining the wetland
habitat of the reserve and improving climate resilience in the immediate area. 
2.3 The investment has seen re-naturalisation of part of the Garrell Burn, from an
entrenched channel created over 250 years ago. This channel lacked diversity and
resulted in a reduction in habitat for local wildlife as well as disconnecting the burn from
its floodplain. Further to this, two weirs located within the river at Kilsyth prevented
access to over 1.5 km of quality upstream habitat to migrating fish such as eel, trout,
salmon and lamprey. 
2.4 By restoring around 600m of the burn to a more natural lowland meandering style, with
a wider and shallower channel with gravel bars and pool features, the river will be able
to accommodate a greater variety of wildlife and provide more attractive fish habitat.
The channel also now allows the Garrell Burn to naturally flood into the wetland zone
to help recharge the marsh with water. 
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2.5 Two weirs have had “pre-weir” fish ladders built to allow migrating fish to, once again,
reach the upstream habitat available in Kilsyth, and an amphibian pond created, as well
as a sandmartin wall and bird and bat boxes installed. 
2.6 Public access has also been substantially improved with new pathways and resurfacing
of existing popular routes while three new attractive footbridges enhance the
experience of the riverside for visitors. Further community and visitor engagement and
improved interpretation of the site’s industrial and natural heritage is part of the
council’s strategy for Dumbreck. 
2.7  The original contract value was £1.800,000 (with provisional sums for invasive species
removal.  However, during 2020 the design team had to remodel the scheme due to
concerns about flood risk.  This resulted in time delays pushing the project into the fish
breeding season and requiring programme extension and associated additional costs. 
The extent of invasive non-native species on the site was much greater than
anticipated.  This was expensive to remove and dispose of to required environmental
standards further adding to the additional costs. 
Final construction contract costs were agreed in March 2022 as £4,175,789. 
2.8 SEPA recognised both the significant environmental benefit the project was bringing to
the river and wetland habitat and also the complexity of the design and engineering
work required and awarded additional funds to cover the majority of these costs. The
total award from the Water Environment Fund (administered by SEPA) was £3,020,000
with an additional £442,000 from the Scottish governments fish passage programme
to support the construction of the two fish passes.  Environmental Assets capital
programme and Nature Recovery funding made up the remainder of the project costs
(£900,000).   
2.9 Following completion of the project the service held a lessons learned workshop in
partnership with the design consultants and SEPA to fully understand the issues that
arose due to the design complexity to aid both SEPA and the council to be in an
improved position for any further projects under the Water Environment Fund
programme.   
3. Measures of success 
3.1 Community use of the site increases 
Continued biodiversity improvements monitored by Clyde River Foundation and council
Countryside ranger service     
4. Supporting documentation 
Appendix 1 – Photos of the existing and restored site 
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Page 140

Nicole Paterson
Head of Environmental Assets  
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Page 141

5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☒ No ☐
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact?
Additional capital funding was awarded to the project from existing Environmental
Asset capital programme with SCDG approval
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts have been discussed and agreed with People
and Organisational Development?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☐ No ☒
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic Solutions?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?
Yes ☐ No ☒
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Page 142

If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact?
A positive impact has been achieved benefitting wetland biodiversity and river
condition.
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact?
The project has generated positive comms activity including a ministerial visit to the
completed project
5.9 Risk impact
Is there a risk impact?
Yes ☐ No ☒
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed? 
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Page 143

Appendix 1 Picture of the original (inset) and restored Garrel burn 
Page 143 of 217

Page 144

Page 144 of 217

Page 145

North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☒ Yes ☐ No
Ref: NLC-CPT-22-010 Date: 24 August 2022 
Contract Award for the Provision of Waste Management &
Recycling Services for Bulky Waste 
From  Andrew McPherson, Head of Regulatory Services and Waste Solutions 
E-mail mcphersona@northlan.gov.uk Telephone 07939 280467 
Executive Summary 
The Committee is asked to approve the award of a contract for the Provision of Waste
Management & Recycling Services for Bulky Waste (the ‘Contract’) to Dow Group Limited. 
The Contract is for an initial period of 36 months anticipated to commence on 14 October
2022. The Council reserves the right to extend the Contract for additional periods up to a
maximum of a further 24 months in two 12-month periods. 
The value of the Contract shall not exceed Six Million, One Hundred Thousand and Nine
Hundred and Eighteen Pounds Sterling (£6,100,918) exclusive of VAT. 
Recommendations 
It is recommended that Committee approves the award of the Contract to Dow Group Limited
at the maximum value of Six Million, One Hundred Thousand and Nine Hundred and Eighteen
Pounds Sterling (£6,100,918) exclusive of VAT. 
This recommendation follows the completion of a procurement procedure, where the Tender
recommended for award has been evaluated as providing the most economically
advantageous Tender in terms of cost and quality for the Council. 
The Plan for North Lanarkshire
Priority Improve economic opportunities and outcomes 
Ambition Statement (17) Ensure we keep our environment clean, safe, and attractive 
AGENDA ITEM 9A
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Page 146

1. Background 
1.1 The requirements within the Contract are currently under Contract with Dow Group
Limited.  This contract is due to expire on 13 October 2022 with the Contract detailed
within this report due to supersede this. 
1.2  North Lanarkshire Council are responsible for waste management facilities to sort,
treat and dispose / recycle items of bulk waste collected as shown below: 
• The Council’s “Special Uplift” service excluding items of Waste Electrical and
Electronic Equipment (WEEE);
• Dumped waste from the Council’s “Removal of Fly Tipping” service; and
• Bulky waste removal from the Councils housing stock. 
1.3 The Special Uplift Service is one of several services offered and operated by the 
Council’s Waste Solutions Section and compliments the weekly domestic kerbside 
collection services and Household Waste Recycling Centres, (HWRC), that are 
strategically located throughout the North Lanarkshire area. 
1.4 It is anticipated that the following tonnage will be collected annually: 
• circa 3,000 tonnes of bulky household waste via the Council’s “Special Uplift”
service; 
• circa 6,000 tonnes of dumped waste from the Council’s “Removal of Fly Tipping”
service 
• circa 1,400 tonnes of bulky household waste via the bulky waste removed from
the Councils housing stock. 
2. Report 
2.1 A user intelligence group (the ‘UIG’) of technical and procurement representatives was
formed to review technical specifications, discuss trading processes, market conditions
and trends, ways to maximise community benefits and sustainability and to agree the
procurement strategy that would deliver maximum benefit for the Council via the
Contract. 
2.2 The initial estimated value of the Contract and the identified procurement procedure
(route to market) dictated that the procurement procedure be undertaken in
accordance with the Procurement (Scotland) Regulations 2016. 
2.3 The procurement procedure was undertaken as a “Mini Competition” from the Scotland
Excel Treatment and Disposal of Recyclable and Residual Waste (27/17) Dynamic
Purchasing System (DPS), Lot 11 – Treatment and Disposal of Bulky Waste 
2.4 The Contract award recommendation is made on the basis of the tenderer who
submitted the most economically advantageous tender. 
2.5 The tender submitted by Dow Group Limited has been evaluated as representing the
most economically advantageous tender for this Contract. 
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Page 147

2.6 Appendix 1 confirms the scoring achieved by each tenderer, further details of the
procurement procedure is provided in Appendix 2 and the SME status and location of
all tenderers is located within Appendix 3. 
2.7 The value of the Contract shall not exceed Six Million, One Hundred Thousand and
Nine Hundred and Eighteen Pounds Sterling (£6,100,918) exclusive of VAT including
all extension options available. 
2.8 The costs associated with contract delivery will be contained within the revenue
budgets for Waste Solutions, Land Maintenance & Housing Solutions. 
Price Savings / Increases 
2.9 The value of the contract has been increased due to a rise in the tonnage for the fly 
tipping removal services and to accommodate additional tonnage if required for a 
service change for the Special Uplift Service. 
The new rates are an increase of circa 6.4% for special uplifts and fly tipping removal
waste, and a saving of circa 12% on the rates for bulky waste removed from the
Council’s housing stock. 
Price Stability 
2.10 Prices shall be firm for the first 12 months of the Contract. Subsequent to that initial
period, there is provision within the Contract for Dow Group Limited to request annual
price review however these will require to be no greater than the current National Retail
Price Index & any statutory amendments to landfill tax. The decision to accept or reject
any price review will be at the sole discretion of the Council. 
Community Benefits 
2.11 The Council is committed to maximising the delivery of community benefits. The
procurement included a community benefit requirement, this approach is designed to
deliver local community benefits where possible. 
2.11.1 Within their Tender, Dow Group Limited committed to deliver the following community
benefits within the Contract where possible:  
• Create recruitment, including apprenticeship opportunities;
• Provide training sessions in the Council’s establishments; 
• Supply chain development & opportunities for local SMEs; and
• Local youth sports programme sponsorship. 
2.11.2 The community benefits delivered as part of the Contract potentially include the creation
of jobs or apprenticeships.  
Fair Work First  
2.12 Within their tender submission, Dow Group Limited advised that they have committed
and / or will commit to the following areas of the Scottish Governments “Fair Work First”
initiative: 
• Investment in workforce development;
• No inappropriate use of zero hours contracts; 
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Page 148

• Work towards being an accredited Living Wage Employer; and
• Appropriate channels for effective voice, such as trade union recognition 
Contract Strategy 
2.13 Officers from Regulatory and Waste Solutions will be responsible for managing the
Contract which will be undertaken in accordance with the Council’s agreed approach
to contract and supplier management. 
3. Measures of success 
The Contract will deliver the following outcomes; 
3.1 The appointment of a service provider who has the experience and capability to deliver
an innovative, high quality and responsive waste disposal and recycling service that
will deliver the minimum delivery targets within the Contract; 
• The contract award procedure is compliant with the procurement legislation and
internal procedures; 
• That best value is both demonstrable and achieved; 
• That the Contract secures a range of community benefits; 
• That the Contract secured a number of “Fair Work First” initiatives; 
• That the Contract performance is proactively managed against a number of local Key
Performance Indicators and national targets; and 
• A collaborative approach to the procurement of the requirement, minimising the burden
on internal resource and leveraging the economies of scale. 
Andrew McPherson
Head of Head of Regulatory Services and Waste Solutions 
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Page 149

4. Impacts ( http://connect/report-template-guidance ) 
4.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public Sector
Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
N/A 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments 
Yes ☐ No ☐ 
4.2 Financial Impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact?
North Lanarkshire Council has a statutory obligation to provide the Bulky Waste
Service for Special Uplifts, Fly Tipping removal & Housing Bulky removal.  This has
been built into the revenue budget for Waste, Land Management & Housing. 
4.3 HR Policy Impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts have been discussed and agreed with People and
Organisational Development? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
N/A 
4.4 Legal Impact 
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Page 150

Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts have been discussed and agreed with Legal and
Democratic Solutions? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
N/A 
4.5 Data Protection Impact 
Does the report / project / practice contain or involve the processing of personal data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-mailed
to dataprotection@northlan.gov.uk 
Yes ☐ No ☐ 
4.6 Technology / Digital Impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?  
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
N/A 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐ 
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Page 151

4.7 Environmental / Carbon Impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The Dow Group Limited have indicated they can achieve over 40% recycling and a
minimum of 25% diversion from landfill of the material delivered through this contract. 
Thus, improving North Lanarkshire’s recycling performance.  They will also continue to
explore ways to extract further types of material for recycling. 
They have a commitment to meet the ban on all non-household biodegradeable waste
from entering Landfill by 2025. 
Both will have a positive impact on the carbon emissions. 
4.8 Communications Impact  
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
N/A 
4.9 Risk Impact 
Is there a risk impact?  
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service or
Project Risk Registers), and how they are managed? 
Low risk as there are plenty of contingency opportunities if the successful contractor
was unable to fulfil the contract.  This can be achieved either via Scotland Excel
framework or through a Negotiated Tender Process for a temporary period. 
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Page 152

Appendix 1 – Summary of Tender Evaluation Process 
Final
Rank Tenderer Name
Total
Tender
Score (%)
Recommended
for Contract
Award (Y / N)
1 Dow Group Limited 93.00% Yes
2
Diverse Investments Scotland Limited trading as
Newtown Waste Solutions Limited and Newtown
Skip Hire Limited
84.65% No
3 Paterson’s of Greenoakhill Limited 80.89% No
4 Hamilton Waste & Recycling Limited 78.13% No 
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Page 153

Appendix 2 – Summary of Procurement Process 
Response
Procurement Procedure Utilised: Mini Competition
DPS Owner Scotland Excel
DPS Title Treatment and Disposal of Recyclable
and Residual Waste
DPS Reference Number 27/17
DPS Lot Reference Lot 11 –
Treatment and Disposal of Bulky Waste
Governing Legislation / Regulations: Procurement (Scotland) Regulations
2016
Date Contract Strategy Approved:
16 September 2019 
(Overarching Strategy for the Scotland
Excel Treatment and Disposal of
Recyclable and Residual Waste (27/17)
Dynamic Purchasing System)
Date ITT Documents Published: 25 May 2022
Number of Companies Invited to Take Part: 31
Tender Return Deadline: 15 June 2022
Number of Tenders Received: 4
Tenders Received from SME’s: 3
Tenders Received from NLC Based Tenderers:  3
Number of Non−compliant Tenders: 0
Number of Compliant Tenders: 4
Number of Recommended Tenderers: 1
Basis of Contract Award (Both Lots): Quality: 30% Price: 70%
Evaluation Team: Officers from Waste Solutions
Anticipated Contract Start Date: 14 October 2022
Total Contract Period (Months): 36 + 12 + 12
Maximum Total Contract Value: £6,100,918  
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Page 154

Appendix 3 – SME Status and location of all Tenderers 
Name of Tenderer
Size of Tendering
Organisation
(Micro, Small,
Medium or Large)
Location
(Local Authority /
Council Area)
Dow Group Limited Medium North Lanarkshire
Diverse Investments Scotland Limited trading
as Newtown Waste Solutions Limited and
Newtown Skip Hire Limited
Small North Lanarkshire
Paterson’s of Greenoakhill Limited Large North Lanarkshire
Hamilton Waste & Recycling Limited Medium East Lothian 
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Page 155

North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☒ Yes ☐ No
Ref: NLC-CPT-22-037   Date: 24 August 2022 
Contract Award for the Treatment & Disposal of Kerbside
Collected Co-mingled Food & Garden Waste 
From  Head of Regulatory Services and Waste Solutions 
E-mail mcphersona@northlan.gov.uk Telephone 07939 280467 
Executive Summary 
The Committee is asked to approve the award of a contract for the provision of Treatment &
Disposal of Kerbside Collected Co-mingled Food & Garden Waste (the ‘Contract’) to
Levenseat Limited. 
The Contract is for an initial period of 36 months anticipated to commence on 01 October 2022.
The Council reserves the right to extend the Contract for additional periods up to a maximum
of a further 24 months in two 12-month periods. 
The value of the Contract shall not exceed Eight Million, Five Hundred and Fifty Thousand
Pounds Sterling (£8,550,000.00) exclusive of VAT. 
Recommendations 
It is recommended that Committee approves the award of the Contract to Levenseat Limited
at the maximum value of Eight Million, Five Hundred and Fifty Thousand Pounds Sterling
(£8,550,000.00) exclusive of VAT. 
This recommendation follows the completion of a “Direct Award” procurement procedure using
the Scotland Excel Organic Waste framework agreement (0220), Lot 3 - Co-mingled Food and
Garden Waste (the “Framework”). 
The Plan for North Lanarkshire 
Priority Enhance participation, capacity, and empowerment across our
communities 
Ambition Statement (17) Ensure we keep our environment clean, safe, and attractive 
AGENDA ITEM 9B
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1. Background 
1.1 The requirements within the Contract are currently under contract with Levenseat
Limited.  This contract is due to expire on 30 September 2022 with the Contract detailed
within this report due to supersede this. 
1.2  North Lanarkshire Council are responsible for providing the necessary facilities to
collect, receive, sort, treat, recycle and dispose of co-mingled food & garden waste
collected via the Council’s kerbside recycling collection service. 
1.3 The Kerbside collected co-mingled food and garden recycling collection service is one
of several services offered and operated by the Council’s Waste Solutions team and
compliments the weekly domestic kerbside collection services and Household Waste
Recycling Centres, (HWRC), that are strategically located throughout the North
Lanarkshire area. 
1.4 It is anticipated that circa 24,000 tonnes of Kerbside co-mingled food and garden 
waste will be collected annually via the Council’s kerbside recycling collection 
service. 
2. Report 
2.1 A user intelligence group (the ‘UIG’) of technical and procurement representatives was
formed to review technical specifications, discuss trading processes, market conditions
and trends, ways to maximise community benefits and sustainability and to agree the
procurement strategy that would deliver maximum benefit for the Council via the
Contract. 
2.2 The initial estimated value of the Contract and the identified procurement procedure
dictated that the procurement procedure be undertaken in accordance with the
Procurement (Scotland) Regulations 2016. 
2.3 The procurement procedure was undertaken as a “Direct Award” from the Framework.
The Framework has seven (7) contractors appointed however only three (3) were
located within reasonable proximity of the Council’s proximity to accept the Council’s
waste. Additionally, following a review of the three (3) contractors operating
procedures, two (2) out of these contractors do not operate during the Council’s
required operational timeframe therefore leaving only one (1) contractor to progress
with from the Framework . 
2.4  The Contract award recommendation is made on the basis of Levenseat Limited being 
the only eligible contractor capable of meeting the Council’s requirements, procedures,
operational timeframes etc. Additionally, the Council will achieve continuity of service
provision, with no impact or disruption to wider service delivery. 
2.5  Negotiations took place with Levenseat Limited and a gate fee price was agreed which 
is a lower rate in comparison to the other contractors within the geographical area from 
the Framework. 
2.6 Further details of the procurement procedure are provided in Appendix 1 and the SME 
status and location of the tenderer is located within Appendix 2. 
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2.7 The value of the Contract shall not exceed Eight Million, Five Hundred and Fifty 
Thousand Pounds Sterling (£8,550,000.00) exclusive of VAT including all extension 
options available. 
2.8 The costs associated with contract delivery will be contained within the revenue
budgets for Waste Solutions. 
Price Savings / Increases 
2.9 The new negotiated rate is an increase of circa 12.25% against existing contract rates.
This increase can be attributed to market volatility, staffing costs, operating costs (i.e.
fuel, electricity etc.) and inflation. However, by negotiating directly with Levenseat
Limited, the Council was able to agree a circa 22.80% cost avoidance saving against
Levenseat Limited’s agreed Framework rates. 
Price Stability 
2.10 Prices submitted by Levenseat Limited shall be firm for the entire duration of the
Contract, including any optional extension years. 
Community Benefits 
2.11.1 The Council is committed to maximising the delivery of community benefits. The
procurement included a community benefit requirement as per the terms of the
Framework. This approach is designed to deliver local community benefits where
possible. 
2.11.2 Within their Tender, Levenseat Limited committed to deliver the following community 
benefits within the Contract: 
• Create foundation, modern or graduate apprenticeship opportunities; and 
• Local sponsorship to support a community initiative enhancing the local
environment and developing sustainability.  
2.11.3 The community benefits delivered as part of the Contract potentially include the
creation of jobs or apprenticeships.   
Fair Work First  
2.12 Within their tender submission for appointment to the Framework, Levenseat Limited
confirmed that they pay their employees a minimum of the Living Wage and are also
an accredited Living Wage Employer. 
Contract Strategy 
2.11 Officers from Regulatory Services and Waste Solutions will be responsible for
managing the Contract which will be undertaken in accordance with the Council’s
agreed approach to contract and supplier management. 
3. Measures of success
The Contract will deliver the following outcomes; 
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3.1 The appointment of a Contractor who can meet the Council’s requirements and has the
experience of delivering, high quality and responsive food and garden waste disposal
and recycling service that will deliver the minimum delivery targets within this Contract.
3.2 The contract award procedure is compliant with the procurement legislation, Scotland
Excel Framework Terms & Conditions and internal procedures. 
3.3 That Best Value is both demonstrable and achieved via a significant cost avoidance
saving. 
3.4 That the Contract secures community benefits. 
3.5 A collaborative approach to the procurement of the requirement, minimising the burden
on internal resource and leveraging the economies of scale. 
4. Supporting documents 
Appendix 1 Summary of Procurement Process
Appendix 2 SME Status and Location of All Tenderers 
Andrew McPherson
Head of Head of Regulatory Services and Waste Solutions  
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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public Sector
Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
N/A 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments 
Yes ☐ No ☐ 
5.2 Financial Impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
The new negotiated rate is an increase of circa 12.25% against existing contract rates.
This increase can be attributed to market volatility, staffing costs, operating costs (i.e.
fuel, electricity etc.) and inflation. However, by negotiating directly with Levenseat
Limited, the Council was able to agree a circa 22.80% cost avoidance saving against
Levenseat Limited’s agreed Framework rates.  This has been built into the revenue
budget for Waste. 
5.3 HR Policy Impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts have been discussed and agreed with People and
Organisational Development? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
N/A 
5.4 Legal Impact
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Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts have been discussed and agreed with Legal and
Democratic Solutions? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
N/A 
5.5 Data Protection Impact 
Does the report / project / practice contain or involve the processing of personal data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-mailed
to dataprotection@northlan.gov.uk 
Yes ☐ No ☐ 
5.6 Technology / Digital Impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?  
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
N/A 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐ 
5.7 Environmental / Carbon Impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☒ No ☐
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If Yes, please provide a brief summary of the impact? 
The primary objectives of the Levenseat recycling process is to maximise recovery of
recyclable materials from the Food & Garden waste at their organic processing plant.
All material is reused/recycled, the organic waste for In Vessel Composting, non-
organic waste is sent for further processing on site. 
The In Vessel Composting produces two products:
• Energy rich extract which is transferred to a holding tank prior to be exported
off-site via articulated trucks to be used in AD plants in England & Scotland
producing both gas to grid and electricity to grid outputs. Residues from these
processes include a nutrient rich sludge which can be used as fertiliser
replacements in agriculture
• The second product from the extrusion press is a moist but fibrous organic
fraction which is presented for inclusion in the Levenseat IVC process. 
Following the process the mature composted material is used in agriculture and
horticulture. 
5.8 Communications Impact  
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
N/A 
5.9 Risk Impact 
Is there a risk impact?  
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service or
Project Risk Registers), and how they are managed? 
Low risk as there are plenty of contingency opportunities if the contractor was unable
to fulfil the contract in the event of an emergency.  
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Appendix 1 – Summary of Procurement Process 
Response
Procurement Procedure Utilised: Direct Award
Governing Legislation / Regulations: Procurement (Scotland) Regulations
2016
Date Contract Strategy Approved: 01 July 2022
Number of Companies Invited to Take Part: 1
Tender Return Deadline: 13 July 2022
Number of Tenders Received: 1
Where Only One Tender Is Received, Why?: Direct Award Procurement Procedure
Tenders Received from SME’s: 1
Tenders Received from NLC Based Tenderers:  0
Number of Recommended Tenderers: 1
Evaluation Team: Members of Regulatory Services and
Waste Solutions
Anticipated Contract Start Date: 01 October 2022
Total Contract Period (Months): 36 + 12 + 12
Maximum Total Contract Value: £8,550,000.00 
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Appendix 2 – SME Status and location of all Tenderers 
Name of Tenderer
Size of Tendering
Organisation
(Micro, Small,
Medium or Large)
Location
(Local Authority /
Council Area)
Levenseat Limited Medium South Lanarkshire 
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Page 165

North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☒ Yes ☐ No
Ref: AMcP/LO Date: 24 August 2022 
Contract Award for Supply & Fit Tyres for Vehicles & Plant 
From  Andrew MacPherson, Head of Regulatory Service and Waste Solutions 
E-mail Oneillly@northlan.gov.uk Telephone 07939 280467 
Executive Summary 
Committee is asked to approve the award of a contract for Supply & Fit Tyres for Vehicles & Plant
including associated Services (the ‘Contract’) to McConechy’s Tyre Service Limited 
The Contract is for an initial period of 24 months anticipated to commence on 1 November 2022.
The Council reserves the right to extend the Contract for additional periods up to a maximum of a
further 24 months. 
The value of the Contract shall not exceed nine hundred and sixty thousand Pounds Sterling
(£960,000.00) exclusive of VAT. 
Recommendations 
It is recommended that Committee approves the award of the Contract to McConechy’s Tyre Service
Limited at the maximum value of nine hundred and sixty thousand Pounds Sterling (£960,000.00)
exclusive of VAT. 
This recommendation follows the completion of a procurement procedure, where the tender
recommended for award has been evaluated as providing the most economically advantageous
tender in terms of cost and quality for the Council. The recommendation is subject to McConechy’s
Tyre Service Limited satisfying the Council’s published minimum requirements of the SPD (Scotland)
as per section 2.3 below. 
The Plan for North Lanarkshire 
Priority Improve economic opportunities and outcomes 
Ambition Statement (14) Ensure the highest standards of public protection 
AGENDA ITEM 9C
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1. Background 
1.1 The Council requires a single provider for the supply and fit of tyres for its wide range of
vehicles and plant including associated services i.e. wheel balancing, alignment etc.
Following a review of spend and usage of historical contracts for requirements, the Council
was able to identify a “core” list of tyres and associated services which are purchased on an
ongoing basis and are classified as high volume. Any additional tyres and associated services
required that are not deemed as high volume are classified as “non-core” and a process was
created to ensure full pricing coverage. 
1.2 The requirements within the Contract are currently under contract with McConechy’s Tyre
Service Limited. This contract was a direct award via the Scotland Excel Tyres for Vehicles
and Plant (02-21) (the “Framework”) and will expire on 31 October 2022 with the Contract
detailed within this report due to supersede it. 
1.3 The Framework was created via a six-lot structure with three of the lots covering supply only 
requirements and the other three lots covering supply and fit requirements for light vehicles,
heavy vehicles and plant.. Following discussions with Scotland Excel, it was determined that
the Council was unable to utilise the Framework for its future provision as it was not possible
to undertake a competition across the multiple lot structure when the Council’s ambition was
to appoint a single supplier for all its requirements. 
2. Report 
2.1 A user intelligence group (the ‘UIG’) of technical and procurement representatives was
formed to review technical specifications, discuss trading processes, market conditions and
trends, ways to maximise community benefits and sustainability and to agree the
procurement strategy that would deliver maximum benefit for the Council via the Contract. 
2.2 The initial estimated value of the Contract dictated that the procurement procedure be
undertaken in accordance with the Public Contracts (Scotland) Regulations 2015. An advert
for the contract opportunity was published on the Public Contracts Scotland and the UK Find
a Tender (FTS) website. 
2.3 The procurement procedure was undertaken as an “Open Procedure” Based on the
evaluation criteria and scoring methodology set out in the invitation to tender package within
the procurement procedure, an evaluation of tender responses was completed by members
identified by the UIG in three stages as per below: 
Stage 1: Compliance Check: The first stage was to ensure tenders submitted were
substantially complete, complied with the requirements of the ITT and responses /
declarations within SPD (Scotland)* responses indicated that that tender met the
Council’s minimum requirements applied within the procurement procedure. 
Stage 2: Evaluation and Award Stage. The next stage was to evaluate tenders other than
those rejected as non-compliant (as per stage 1 above), in order to determine the
most economically advantageous tender(s) via an assessment of quality and price
responses. 
Stage3: Request for Documentation: The final stage was to assess responses to the SPD
(Scotland) in more detail for those identified as submitting the most economically
advantageous tender(s). This process incudes requesting additional evidence,
documentation, information etc. to corroborate initial responses to ensure the
tender meets the Council’s minimum requirements applied.
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*The SPD (Scotland) is a standard questionnaire that contains questions on both exclusion
and selection criteria in terms of business probity, economic / financial status, technical and
professional ability and general standards of tenderers. 
At time of writing, McConechy’s Tyre Service Limited is still undergoing the stage 3
assessment (as above) therefore the recommendation to award the Contract is subject to
them meeting the Council’s minimum requirements within the procurement procedure. 
2.4 The Contract award recommendation is made on the basis of the tenderer who submitted the
most economically advantageous tender in terms of quality and price. 
2.5 The tender(s) submitted by McConechy’s Tyre Service Limited has been evaluated as
representing the most economically advantageous tender for this Contract. 
2.6 Appendix 1 confirms the scoring achieved by each tenderer, further details of the
procurement procedure is provided in Appendix 2 and the SME status and location of all
tenderers is located within Appendix 3. 
2.7 The value of the Contract is nine hundred and sixty thousand Pounds Sterling (£960,000.00)
exclusive of VAT including any option to extend the Contract. 
2.8 The costs associated with contract delivery will be contained within the revenue budget for
Fleet Services, Regulatory Services and Waste Solutions. 
Price Savings / Increases 
2.9 Price savings cannot be identified at this point as the requirements for the Contract is service
dependent and cannot be projected. Generally the market has seen an increase in costs for
the supply of tyres due to supplies primarily being imported from China. 
Price Stability 
2.10 Contracted “core” tyre prices will be fixed for the first 12 months of the Contract and be
inclusive of any delivery charges. Subsequent to that initial period, and on an annual basis
thereafter, some or all of the prices submitted by McConechy’s Tyre Service Limited may be
subject to review. That review under no circumstances will introduce increases greater than
the current level at the time of request as determined by the National Retail Price Index. 
2.11 Tyres and services deemed as “non-core” where they are not specified in the Pricing
Schedule and these shall be subject to the Contractors current pricing lists at the time of
ordering, less any non-core discount offered. The Council must always be provided with
McConechy’s Tyre Service Limited most current price lists. Non-core tyres will achieve a 10%
discount from McConechy’s Tyre Service Limited price lists. 
Community Benefits 
2.11.1 The Council is committed to maximising the delivery of community benefits. The procurement
included a community benefit requirement, this approach is designed to deliver local
community benefits where possible. 
2.11.2 Within their tender, McConechy’s Tyre Service Limited committed to deliver the following
community benefits within the Contract:  
Community Benefit Type Quantity
Committed
New Job for an Apprentice from a Priority Group (Full Time) 1
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Business Mentoring and Advice to support to an SME / Social Enterprise /
Voluntary organisation 1
Non-financial Support for a Community Project / Organisation 4 
2.11.3 The community benefits delivered as part of the Contract includes the creation of a job for an
apprenticeship. 
Fair Work First  
2.12 Within their tender submission, McConechy’s Tyre Service Limited advised that they will
commit to the Scottish Governments “Fair Work First” initiative: McConechy’s Tyre Service
Limited also offer a company-wide apprenticeship programme with their training partner;
recruitment of the right person for the position no matter the ethnic origin and gender; a
Flexible Working Policy that offers flexible working patterns to all colleagues, managers
proactively encourage, promote and support colleagues to work flexibly. 
Contract Strategy 
2.13 Officers from Fleet Services, Regulatory Services and Waste Solutions will be responsible
for managing the Contract which will be undertaken in accordance with the Councils agreed
approach to contract and supplier management. 
3. Measures of success 
The Contract will deliver the following outcomes; 
3.1 A provider who is able to service the Council’s requirements for the supply and fit of the
various Tyres for all vehicles and plant types over expanse of the whole Council area with
mobile response vehicles able to respond to emergency call outs within 60 minutes of logging
a call with the Contractor within the geographical boundary of the Council.
4. Supporting documents 
Appendix 1 Summary of Tender Evaluation Process
Appendix 2 Summary of Procurement Process
Appendix 3 SME Status and Location of All Tenderers 
Andrew McPherson
Head of Regulatory Services and Waste Solutions  
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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public Sector
Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-scotland-
duty-impact-assessments 
Yes ☐ No ☐ 
5.2 Financial Impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts have been discussed and agreed with Financial
Solutions? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact?   
5.3 HR Policy Impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts have been discussed and agreed with People and
Organisational Development? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal Impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
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If Yes, have all relevant legal impacts have been discussed and agreed with Legal and
Democratic Solutions? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data Protection Impact 
Does the report / project / practice contain or involve the processing of personal data? 
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-mailed to
dataprotection@northlan.gov.uk 
Yes ☐ No ☐ 
5.6 Technology / Digital Impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?  
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been carried
out (or scheduled) by the Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐ 
5.7 Environmental / Carbon Impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications Impact  
Does the report contain any information that has an impact on the council’s communications
activities? 
Yes ☐ No ☒ 
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If Yes, please provide a brief summary of the impact? 
5.9 Risk Impact 
Is there a risk impact?  
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts, highlighting
where the risk(s) are assessed and recorded (e.g. Corporate or Service or Project Risk
Registers), and how they are managed? 
Low impact.  
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Appendix 1 – Summary of Tender Evaluation Process 
Final
Rank Tenderer Name Total Tender
Score 
Recommended
for Contract
Award (Y / N)
1 McConechys Tyre Services limited 97.37% Yes
2 R&J Strang Tyre Services Limited 92.49% No
3 Soltyre Limited 87.20% No
4 Tructyre Fleet Management Limited 75.98% No 
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Appendix 2 – Summary of Procurement Process 
Response
Procurement Procedure Utilised: Open Procedure
Governing Legislation / Regulations: Public Contracts (Scotland) Regulations
2015
Date Contract Strategy Approved: 06 April 2022
Date Contract Notice Published: 03 May 2022
Total Expressions of Interest Received: 7
SME % of Expressions of Interest: 57%
NLC Based % of Expressions of Interest: 14%
Tender Return Deadline: 12 Noon, 10 June 2022
Number of Tenders Received: 4
Tenders Received from SME’s: 2
Tenders Received from NLC Based Tenderers:  1
Number of Non−compliant Tenders: 0
Number of Compliant Tenders: 4
Number of Recommended Tenderers: 1
Basis of Contract Award: Quality: 30% Price: 70%
Evaluation Team:
Staff from   Regulatory Services and
Waste Solutions and the Corporate
Procurement Team
Anticipated Contract Start Date: 01 November 2022
Total Contract Period (Months): 24 + 24
Maximum Total Contract Value: £960,000 
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Appendix 3 – SME Status and location of all Tenderers 
Name of Tenderer
Size of Tendering
Organisation
(Micro, Small,
Medium or Large)
Location
(Local Authority / Council
Area)
McConechys Tyre Services Limited Large Glasgow City Council
R&J Strang Tyre Services Limited Medium South Lanarkshire
Soltyre Limited Medium North Lanarkshire
Tructyre Fleet Management Limited Large Gateshead Council 
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Page 175

North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☒ Yes ☐ No
Ref: NLC-SLP-22-024 Date: 24 August 2022 
Contract Award for the Provision of Landfill Consultancy Services 
From  Andrew McPherson, Head of Regulatory Services and Waste Solutions 
E-mail mcphersona@northlan.gov.uk Telephone 07939 280467 
Executive Summary 
The Committee is asked to approve the award of a contract for the provision of Landfill
Consultancy Services (the ‘Contract’) to RPS Consulting Services Limited. 
The Contract is for an initial period of 36 months anticipated to commence on 12 September
2022. The Council reserves the right to extend the Contract for additional periods up to a
maximum of a further 24 months in two 12-month periods. 
The value of the Contract shall not exceed Nine Hundred Thousand Pounds Sterling
(£900,000.00) exclusive of VAT. 
Recommendations 
It is recommended that Committee approves the award of the Contract to RPS Consulting
Services Limited at the maximum value of Nine Hundred Thousand Pounds Sterling
(£900,000). 
This recommendation follows the completion of a “Direct Award” procurement procedure using
the Scotland Excel Engineering and Technical Consultancy Framework (0820), Lot 3 –
Environmental Engineering (the “Framework”). 
The Plan for North Lanarkshire 
Priority Improve economic opportunities and outcomes 
Ambition Statement (17) Ensure we keep our environment clean, safe, and attractive 
AGENDA ITEM 9D
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1. Background 
1.1 The requirements within the Contract are currently under contract with RPS Consulting
Services Limited. This contract is due to expire on 09 September 2022 with the Contract
detailed within this report due to supersede this. 
1.2  North Lanarkshire Council are responsible for four (4) closed landfill sites which require
ongoing aftercare management. The sites are: 
• Auchinlea Landfill Site in accordance with a Pollution, Prevention and Control
Permit PPC/A/1000113;  
• Dalmacoulter Closed Landfill Site in accordance with a Waste Management License
(WML) WML/W/20069;  
• Hopepark Closed Landfill Site in accordance with a Waste Management License
WML/W/00066 & WML/W/20159; and  
• Brownsburn/Target closed Landfill Sites in accordance with a Controlled Activities
Regulation CAR/L/1091594-RN.    
1.3 The Council operated Auchinlea Landfill site under Pollution Prevention and Control
permit, (PPC), PPC/A/1000113 (as varied) dated 12 March 2008. Auchinlea Landfill
site was permitted to accept non-hazardous, commercial, industrial and inert wastes.
The site has now ceased accepting wastes. Capping and restoration of all phases has
been completed. 
1.4 The daily operation of Auchinlea Landfill site incorporates various operations including,
but not limited to the following, namely: 
• Surface water management including on site treatment facility; 
• Leachate management; 
• Landfill gas management system including energy generation  (subcontracted); 
• Landfill gas temporary flaring system including landfill gas balancing; 
• Infrastructure management and maintenance; and 
• Environmental monitoring. 
1.5 The Council does not have personnel in attendance at the site and therefore the daily
management of the site is provided externally. As a result of the Contract, RPS
Consulting Services Limited shall be required to provide all services to maintain and
ensure compliance with the site’s Pollution, Prevention and Control (PPC) permit
including, but not limited to, advice, guidance and analytical knowledge in order to
present recommendations to the nominated Council officers, who for the purposes of
compliance with the PPC permit, shall have overall responsibility for the effective
control of the site. 
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1.6 For the Four (4) closed landfill sites the Council have responsibility for, RPS Consulting
Services Limited shall provide a proficient management and consultancy service for
these sites which requires excellent and concise communication between themselves
and the representative(s) of the Pollution Prevention and Control Permit Operator /
COTC competent person(s). 
1.7 RPS Consulting Services Limited shall also be required to respond efficiently and
effectively to any requirements the Scottish Environment Protection Agency (SEPA)
request/instruct and that of any other external statutory agencies. 
2. Report 
2.1 A user intelligence group (the ‘UIG’) of technical and procurement representatives was
formed to review technical specifications, discuss trading processes, market conditions
and trends, ways to maximise community benefits and sustainability and to agree the
procurement strategy that would deliver maximum benefit for the Council via the
Contract. 
2.2 The initial estimated value of the Contract and the identified procurement procedure
dictated that the procurement procedure be undertaken in accordance with the
Procurement (Scotland) Regulations 2016. 
2.3 The procurement procedure was undertaken as a “Direct Award” from the Framework.
The Contract award recommendation is made on the basis of the following instruction
within the Framework: 
• “Previous performance of the Supplier on similar Work Orders instructed by the
Purchaser, and 
• previous related work or services carried out by the Supplier.” 
Further details of the procurement procedure is provided in Appendix 1 and the SME
status and location of the tenderer is located within Appendix 2. 
2.4 In establishing this Contract, the Council will achieve continuity of service provision,
with no impact or disruption to wider service delivery. 
2.5 The value of the Contract shall not exceed Nine Hundred Thousand Pounds Sterling
(£900,000.00) exclusive of VAT including all extension options available. 
2.6 The costs associated with contract delivery will be contained within the revenue
budgets for Waste Solutions. 
Price Savings / Increases 
2.7 The prices submitted by RPS Consulting Services Limited are those agreed within the
Framework. It is envisaged that the Council could achieve soft benefits given RPS
Consulting Services Limited’s experience and knowledge of working across the
Council’s landfill sites.  
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Price Stability 
2.8 Prices submitted by RPS Consulting Services Limited shall be firm for the duration of
the Contract, including any optional extension years. 
Community Benefits 
2.9.1 The Council is committed to maximising the delivery of community benefits. The
procurement included a community benefit requirement as per the terms of the
Framework. This approach is designed to deliver local community benefits where
possible. 
2.9.2 Within their Tender, RPS Consulting Services Limited committed to deliver the 
following community benefits within the Contract:
• Supply Chain and SME Engagement 
• Community Consultation 
• Education Support 
• Local Sponsorships 
2.9.3 The community benefits delivered as part of the Contract does not include the creation
of jobs or apprenticeships. 
Fair Work First  
2.10 In their tender submission for appointment to the Framework, RPS Consulting Services
Limited confirmed that they pay the Living Wage to all employees and are also an
accredited Living Wage Employer. 
Contract Strategy 
2.11 Officers from Regulatory Services and Waste Solutions will be responsible for
managing the Contract which will be undertaken in accordance with the Council’s
agreed approach to contract and supplier management. 
3. Measures of success 
The Contract will deliver the following outcomes; 
3.1 The appointment of a Consultant who can meet the Council’s requirements and has
the experience and knowledge of working across the Council’s landfill sites that will
deliver the minimum delivery targets within this Contract.
3.2 The contract award procedure is compliant with the procurement legislation, Scotland
Excel Framework Terms & Conditions and internal procedures. 
3.3 That best value is both demonstrable and achieved. 
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3.4 That the Contract secures a range of community benefits. 
4. Supporting documents 
Appendix 1 Summary of Procurement Process
Appendix 2 SME Status and Location of All Tenderers 
Andrew McPherson
Head of Head of Regulatory Services and Waste Solutions
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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public Sector
Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments 
Yes ☐ No ☐ 
5.2 Financial Impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
All costs associated with the contract shall be met from within the existing revenue
budget of Regulatory Services and Waste Solutions. 
5.3 HR Policy Impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts have been discussed and agreed with People and
Organisational Development? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
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5.4 Legal Impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☒ 
If Yes, have all relevant legal impacts have been discussed and agreed with Legal and
Democratic Solutions? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?
Delivery of this contract will fulfil the statutory obligations on the Council relevant to the
four closed landfill sites. 
5.5 Data Protection Impact 
Does the report / project / practice contain or involve the processing of personal data? 
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-mailed
to dataprotection@northlan.gov.uk 
Yes ☐ No ☐ 
5.6 Technology / Digital Impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?  
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐ 
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Page 182

5.7 Environmental / Carbon Impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Remit of the consultants extends to the gas production from Auchinlea landfill and how
best to maximise this.  Also will be working on a more passive leachate and surface
water management project for Auchinlea landfill which will see the leachate and surface
water being treated onsite prior to being discharged into the water course. 
5.8 Communications Impact  
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk Impact 
Is there a risk impact?  
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service or
Project Risk Registers), and how they are managed? 
Low risk associated with this procurement.  
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Page 183

Appendix 1 – Summary of Procurement Process 
Response
Procurement Procedure Utilised: Direct Award
Governing Legislation / Regulations: Procurement (Scotland) Regulations
2016
Date Contract Strategy Approved: 06 July 2022
Number of Companies Invited to Take Part: 1
Tender Return Deadline: 21 July 2022
Number of Tenders Received: 1
Where Only One Tender Is Received, Why?: Direct Award Procurement Procedure
Tenders Received from SME’s: 0
Tenders Received from NLC Based Tenderers:  0
Number of Recommended Tenderers: 1
Evaluation Team: Members of Regulatory Services and
Waste Solutions
Anticipated Contract Start Date: 12 September 2022
Total Contract Period (Months): 36 + 12 + 12
Maximum Total Contract Value: £900,000.00 
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Page 184

Appendix 2 – SME Status and location of all Tenderers 
Name of Tenderer
Size of Tendering
Organisation
(Micro, Small,
Medium or Large)
Location
(Local Authority /
Council Area)
RPS Consulting Services Limited Large Oxfordshire 
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Page 185

North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☐ Yes ☒ No
Ref: NLC-CPT-21-081 AM/ TM Date: 24 August 2022 
Contract Award for Treatment & Disposal of Residual Waste from
Household Waste Recycling Centres (HWRCs) 
From  Andrew McPherson, Head of Regulatory Services and Waste Solutions 
E-mail mcphersona@northlan.gov.uk  Telephone 07939 280467 
Executive Summary 
This report is to advise Committee of the decision taken in accordance with condition 21.3.2
of the Council’s General Contract Standing Orders (GCSO’s) where in the absence of
Committee, the Executive Director approved the award for the Treatment & Disposal of
Residual Waste from Household Waste Recycling Centres (HWRCs) (the ‘Contract’) on 
14 March 2022 to Patersons of Greenoakhill Limited. 
Following successful conclusion of the required standstill period, the Contract was formally
awarded on 31 March 2022. 
To enable appropriate service provision within the Contract, the Contract was split in to 2
separate lots, Lot 1 – North Area and Lot 2 – South Area with Patersons of Greenoakhill
Limited being awarded both lots. 
The Contract is for an initial period of 36 Months and commenced on 01 April 2022 and will
initially expire on 31 March 2025. The Council reserves the right to extend the Contract for 2
additional 12-month periods until 31 March 2027. 
The value of the Contract across both lots shall not exceed Eighteen Million Pounds Sterling
(£18,000,000.00) exclusive of VAT. 
Recommendations 
It is recommended that Committee acknowledges the award of the Contract in accordance
with GCSO 21.3.2 to Patersons of Greenoakhill Limited for both Lot 1 and 2 at the maximum
value of Eighteen Million Pounds Sterling (£18,000,000.00) exclusive of VAT. 
The Plan for North Lanarkshire
Priority Improve North Lanarkshire's resource base 
Ambition Statement (17) Ensure we keep our environment clean, safe, and attractive  
AGENDA ITEM 10A
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Page 186

1. Background 
1.1 The requirements within the previous contract were under contract with Viridor 
Dunbar Waste Services Limited and Levenseat Limited.  These contracts were due to
expire on 31 March 2022. 
1.2  North Lanarkshire Council are responsible for managing and disposing/recycling waste
collected at the six Household Waste Recycling Centres (HWRCs) as detailed below: 
a. HWRC Wardpark Court, Cumbernauld, G67 3HF;
b. HWRC Stobcross Street, Coatbridge, ML5 1BE;
c. HWRC Ladyann Crescent, Airdrie, ML6 9RY;
d. HWRC Reema Road, Bellshill, ML4 1RR;
e. HWRC Foundry Road, Shotts, ML7 5DX; and
f. HWRC Netherhall Road, Wishaw, ML2 0JG 
1.3 Within the Contract, services required include (but are not limited to): Provision of
facility for the receipt, segregation, treatment and disposal of HWRC residual waste,
delivered by the Council, from the Council’s 6 licensed Household Waste Recycling
Centres (“HWRC”).  It is anticipated that circa 34,000 tonnes of HWRC residual waste
is disposed of across these 6 HWRC’s annually. 
1.4 To enable appropriate service provision within the Contract, the Contract was split into
two separate lots, Lot 1 – North Area which comprises HWRC sites listed within 1.2a
– d above, and Lot 2 – South Area which comprises HWRC sites listed within 1.2e – f
above. 
2. Report 
2.1 A user intelligence group (the ‘UIG’) of technical and procurement representatives was
formed to review technical specifications, discuss trading processes, market conditions
and trends, ways to maximise community benefits and sustainability and to agree the
procurement strategy that would deliver maximum benefit for the Council via the
Contract. 
2.2 The initial estimated value of the Contract and the identified procurement procedure
(route to market) dictated that the procurement procedure be undertaken in
accordance with the Procurement (Scotland) Regulations 2016. 
2.3 The procurement procedure was undertaken as a “Mini Competition” from the Scotland
Excel Dynamic Purchasing System (DPS) for the Treatment and Disposal of
Recyclable and Residual Waste (27/17), Lot 21 – Treatment and Disposal of Residual
Waste. 
2.4 The Contract award recommendation is made on the basis of the tenderer who
submitted the most economically advantageous tender for both lots. 
2.5 The tenders submitted by Paterson’s of Greenoakhill Limited were evaluated as
representing the most economically advantageous tender for this Contract for both lots. 
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Page 187

2.6 Appendix 1 confirms the scoring achieved by each tenderer, further details of the
procurement procedure is provided in Appendix 2 and the SME status and location of
all tenderers is located within Appendix 3. 
Cost, Budget and Associated Savings / Increases 
2.7 The value of the Contract shall not exceed Eighteen Million Pounds Sterling
(£18,000,000.00) exclusive of VAT including all extension options available. 
2.8 The costs associated with contract delivery will be contained within the revenue budget
for Waste Solutions. 
2.9 A spend comparison against historic gate fee/price per tonne rates to those obtained
by Patersons of Greenoakhill Limited for both lots of the Contract demonstrated a
potential cashable increase of circa 6.91% in cost. The cashable increase figure
detailed above is based on indictive quantities set against items within the procurement
procedure as future demand cannot be guaranteed or predicted. However, the
Contract may deliver soft/non-cashable savings due to the structure of the Contract
being partially different from historic approaches. Accordingly, the two-lot approach
with the Contract should minimise vehicle running times and hence reduces costs in
fuel, manpower and overheads in turn creating a more efficient Contract. 
Price Stability 
2.10 Prices shall be firm for the first 12 (twelve) months, until 31 March 2023. Subsequent
to that initial period, there is provision within the Contract for Patersons of Greenoakhill
Limited to request annual reviews however these will require to be no greater than the
current National Retail Price Index & landfill tax. It will be at the sole discretion of the
Council whether to accept or reject any pricing amendment proposed. 
Community Benefits 
2.11.1 The Council is committed to maximising the delivery of community benefits. The
procurement included a community benefit requirement, this approach is designed to
deliver local community benefits where possible. 
2.11.2 Within their Tender, Patersons of Greenoakhill Limited committed to deliver the
following community benefits within the Contract where possible:  
• Engage with the Council to create employment opportunities for longer term job
seekers (including training);
• Create employment opportunities for people with disabilities;
• Provide Modern Apprenticeship opportunities;
• Accommodate schoolwork experience placements; and
• Engage with the Council to identify mechanisms to support key groups back into
the workplace 
2.11.3 The community benefits delivered as part of the Contract potentially include the
creation of jobs or apprenticeships. 
Fair Work First  
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Page 188

2.12 Within their tender submission, Patersons of Greenoakhill Limited advised that they
have committed and / or will commit to the following areas of the Scottish Governments
“Fair Work First” initiative: 
• Investment in workforce development.
• No inappropriate use of zero hours contracts. 
• Action to tackle the gender pay gap and create a more diverse and inclusive.
• Confirming within their tender submission that they are a Living Wage Employer
and provide rates of pay to their staff above the minimum living wage
requirement.
• Offer flexible and family friendly working practices for all workers from day one
of employment.
• Oppose the use of fire and rehire practices. 
Contract Strategy 
2.13 Officers from Regulatory Services and Waste Solutions will be responsible for
managing the Contract which will be undertaken in accordance with the Council’s
agreed approach to contract and supplier management. 
3. Measures of success 
The Contract will deliver the following outcomes: 
3.1 The appointment of a service provider who has the experience and capability to deliver
an innovative, high quality and responsive waste disposal and recycling service that
will deliver the minimum delivery targets within the Contract. 
3.2 The contract award procedure is compliant with the procurement legislation and
internal procedures. 
3.3 That best value is both demonstrable and achieved. 
3.4 That the Contract secures a range of community benefits. 
3.5 That the Contract secured a number of “Fair Work First” initiatives.
3.6 That the Contract performance is proactively managed against a number of local Key
Performance Indicators and national targets. 
3.7 A collaborative approach to the procurement of the requirement, minimising the burden
on internal resource and leveraging the economies of scale. 
4. Supporting documents 
Appendix 1 Summary of Tender Evaluation Process
Appendix 2 Summary of Procurement Process
Appendix 3 SME Status and Location of All Tenderers 
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Page 189

Andrew McPherson
Head of Head of Regulatory Services and Waste Solutions  
Page 189 of 217

Page 190

5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public Sector
Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
5.2 Financial Impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The Council has a statutory obligation to provide HWRC’s for the collection of waste
streams including residual wastes.  This has been built into the residual waste budget
for Waste Solutions. 
5.3 HR Policy Impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
5.4 Legal Impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
5.5 Data Protection Impact 
Does the report / project / practice contain or involve the processing of personal data? 
Yes ☐ No ☒ 
5.6 Technology / Digital Impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?  
Yes ☐ No ☒
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Page 191

5.7 Environmental / Carbon Impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The Contract has built in an element of diversion and recycling for the waste stream. 
This will have a positive impact on the Councils approach to reduce carbon emissions. 
5.8 Communications Impact  
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
5.9 Risk Impact 
Is there a risk impact?  
Yes ☐ No ☒ 
There are no significant risk implications arising from this report. 
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Page 192

Appendix 1 – Summary of Tender Evaluation Process 
Lot 1 – North Area
Final
Rank Tenderer Name
Total
Tender
Score (%)
Recommended
for Contract
Award (Y / N)
1 Paterson’s of Greenoakhill Limited 93.00% Yes
2 Dow Group Limited 87.44% No 
Lot 2 – South Area
Final
Rank Tenderer Name
Total
Tender
Score (%)
Recommended
for Contract
Award (Y / N)
1 Paterson’s of Greenoakhill Limited 93.00% Yes
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Page 193

Appendix 2 – Summary of Procurement Process 
Response
Lot 1 Lot 2
Procurement Procedure Utilised: Mini Competition
DPS Owner Scotland Excel
DPS Title Treatment and Disposal of Recyclable
and Residual Waste
DPS Reference Number 27/17
DPS Lot Reference Lot 21 – Treatment and Disposal of
Residual Waste
Governing Legislation / Regulations: Procurement (Scotland) Regulations
2016
Date Contract Strategy Approved:
16 September 2019 (Overarching
Strategy for the Scotland Excel
Treatment and Disposal of Recyclable
and Residual Waste (27/17) Dynamic
Purchasing System)
Date ITT Documents Published: 21 January 2022
Number of Companies Invited to Take Part: 29
Tender Return Deadline: 07 February 2022
Number of Tenders Received: 2 1
Tenders Received from SME’s: 1 0
Tenders Received from NLC Based Tenderers:  2 1
Number of Non−compliant Tenders: 0 0
Number of Compliant Tenders: 2 1
Number of Recommended Tenderers: 1 1
Basis of Contract Award (Both Lots): Quality: 20% Price: 80%
Evaluation Team: Officers from Waste Solutions
Anticipated Contract Start Date: 01 April 2022
Total Contract Period (Months): 36 + 12 + 12
Maximum Total Contract Value: £18,000,000.00  
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Page 194

Appendix 3 – SME Status and location of all Tenderers 
Name of Tenderer
Size of Tendering
Organisation
(Micro, Small,
Medium or Large)
Location
(Local Authority /
Council Area)
Paterson’s of Greenoakhill Limited Large North Lanarkshire
Dow Group Limited Medium North Lanarkshire 
Page 194 of 217

Page 195

North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref: NLC-CPT-21-066 Date: 24 August 2022 
Contract Award for Design and Build of New Bellshill Waste and Fleet
Depot 
From  Andrew McPherson  
E-mail mcphersona@northlan.gov.uk Telephone 07939 280467 
Executive Summary 
This report is to advise Committee of the decision taken in accordance with condition 21.3.2 of the
Council’s General Contract Standing Orders (GCSO’s) where in the absence of committee, the Chief
Executive approved the award of a contract for Design and Build of New Bellshill Waste and Fleet
Depot (the ‘Contract’) to Tilbury Douglas Construction Limited. 
The Contract was formally awarded on 15 June 2022 and is for a period of circa nine (9) months
anticipated to commence on 1 August 2022. 
The value of the Contract is FIVE MILLION, THREE HUNDRED AND TWENTY THOUSAND, FOUR
HUNDRED AND FORTY POUNDS, FIFTY PENCE Sterling (£5,320,440.50) exclusive of VAT. 
Recommendations 
It is recommended that Committee acknowledges the award of the Contract (in accordance with
GCSO 21.3.2 ) to Tilbury Douglas Construction Limited at the value of FIVE MILLION, THREE
HUNDRED AND TWENTY THOUSAND, FOUR HUNDRED AND FORTY POUNDS, FIFTY PENCE
Sterling (£5,320,440.50) exclusive of VAT. 
This recommendation follows the completion of a procurement procedure, where the tender
recommended for award has been evaluated as providing the most economically advantageous
tender in terms of cost and quality for the Council. 
The Plan for North Lanarkshire 
Priority Improve North Lanarkshire's resource base 
Ambition Statement (3) Maximise the use of our marketable land and assets through improved
development in business and industrial infrastructure 
AGENDA ITEM 10B
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Page 196

1. Background 
1.1 An options appraisal exercise was undertaken by the Service Department that considered all
aspects of the Councils ambition agenda. It concluded that the new build facility was the most
viable and appropriate option aligning best with the Plan for North Lanarkshire and associated
programmes of work including overall service delivery.  
1.2  In line with the Council’s objectives and vision to ensure best value for service delivery, depot
rationalisation was identified. Two main areas of service delivery will be accommodated
within a new building, which is to be in the existing Transport Services Depot, Old Edinburgh
Road, Bellshill ML4 3JG. 
1.3 The current Fleet Depot building has been partially closed and deemed unsafe and following
costing exercise it was found to be unviable to repair/refurbish the existing properties. 
1.4 The design and construction of a new vehicle workshop consisting of a maintenance repair
area, MOT facilities, VOSA lane, stores, office, welfare and toilet facilities will provide a new
transport hub which is in keeping with the Council’s objectives and vision. 
2. Report 
2.1 A user intelligence group (the ‘UIG’) of technical and procurement representatives was
formed to review technical specifications, discuss trading processes, market conditions and
trends, ways to maximise community benefits and sustainability and to agree the
procurement strategy that would deliver maximum benefit for the Council via the Contract. 
2.2 The initial estimated value of the Contract dictated that the procurement procedure be
undertaken in accordance with the Public Contracts (Scotland) Regulations 2015. An advert
for the contract opportunity was published on the Public Contracts Scotland utilising the Quick
Quote facility. 
2.3 The procurement procedure was undertaken as a “Mini Competition” from the Crown
Commercial Services Framework (CCS) framework agreement for Construction Works and
Associated Services Lot 2.4 (Works £3m - £10m - Scotland). 
2.4 The Contract award recommendation is made on the basis of the tenderer who submitted the
most economically advantageous tender. 
2.5 The tender submitted by Tilbury Douglas Construction Limited has been evaluated as
representing the most economically advantageous tender for this Contract. 
2.6 Appendix 1 confirms the scoring achieved by each tenderer, further details of the
procurement procedure is provided in Appendix 2 and the SME status and location of all
tenderers is located within Appendix 3. 
2.7 The value of the Contract is FIVE MILLION, THREE HUNDRED AND TWENTY THOUSAND,
FOUR HUNDRED AND FORTY POUNDS, FIFTY PENCE Sterling (£5,320,440.50) exclusive
of VAT including any option to extend the Contract. 
2.8 The costs associated with contract delivery will be contained within the capital budget for
Enterprise & Communities, Regulatory Services and Waste Solutions. 
Price Savings / Increases 
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Page 197

2.9 There are no price savings / increases related to this Contract. 
Price Stability 
2.10 This is a NEC4 contract which contains fixed price schedule of work items, allowing full
transparency and detailed scrutiny to enable accurate monthly payment draw downs. 
Community Benefits 
2.11.1 The Council is committed to maximising the delivery of community benefits. The procurement
included a community benefit requirement, this approach is designed to deliver local
community benefits where possible. 
2.11.2 Within their tender, Tilbury Douglas Construction Limited committed to deliver the following
community benefits within the Contract:  
Community Benefit Type Quantity Committed
Recruitment for those removed from
labour market
• 3 work placements for those with at least 2 barriers to
work
• 2 Kickstart positions
• 30 hours of training and coaching for those with
multiple barriers to work
Local SME involvement
• 80% of build cost will be spent locally
• 50% of subcontractor work will be
with SMEs / social enterprises
• Meet the buyer event
Employment or training opportunities
• 2 school pupil work experience
placements
• 2 modern apprenticeships
• 2 employability skills workshops
• 4 school talent taster session
Educational benefits
• 6 site visits for school pupils
• 5 STEM based “construction in a box” talks to primary  
schools
• Provision of 2 masterclasses
• 2 FE construction skills lectures
Engagement with community
organisations
• 2 construction related workshops
• 2 employability skills workshops
• 20 hours of mentoring
• 10 hours to help with facilities
Other • 30 hours of community clean up
• 10 hours of local charity evet support 
2.11.3 The community benefits delivered as part of the Contract includes the creation of
apprenticeships. 
Fair Work First  
2.12 Within their tender submission, Tilbury Douglas Construction Limited advised that they
commit to the following the Scottish Governments “Fair Work First” initiative and commit to
ensuring their staff and the staff of their partners and subcontractors are paid The Living
Wage 
Contract Strategy 
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Page 198

2.13 Officers from external design consultants Faithful & Gould Limited, together with the Council’s
Technical and Design Team (Asset and Procurement Solutions) will be responsible for
managing the Contract which will be undertaken in accordance with the Councils agreed
approach to contract and supplier management. 
3. Measures of success 
The Contract will deliver the following outcomes; 
3.1 Improve economic opportunities and outcomes; 
3.2 Market and promote NLC as the place to live, learn, work, invest and visit; 
3.3 Improve the Council’s resource base; and 
3.4 Form part of the asset rationalisation strategy, continuing to build a workforce with the
capability of delivering on our priorities and ambition. 
4. Supporting documents 
Appendix 1 Summary of Tender Evaluation Process
Appendix 2 Summary of Procurement Process
Appendix 3 SME Status and Location of All Tenderers 
Andrew McPherson
Head of Regulatory Services and Waste Solutions 
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Page 199

5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public Sector
Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-scotland-
duty-impact-assessments 
Yes ☐ No ☐ 
5.2 Financial Impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts have been discussed and agreed with Financial
Solutions? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Overall build of new facility sits within the budget allocated. However, due to the delivery of
a new Eco Park facility on the same site the surrounding civil works may have to be changed
to accommodate the new Eco Park. Discussions are to commence with Scottish Power over
the coming weeks with potential to share costs associated with works to ensure that all costs
remain within the overall budget. If additional capital budget is required Fleet Services will
review its spend profile on other areas of the business in partnership with Financial Solutions. 
5.4 Legal Impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts have been discussed and agreed with Legal and
Democratic Solutions? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data Protection Impact 
Does the report / project / practice contain or involve the processing of personal data?   
Yes ☐ No ☒
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Page 200

If Yes, is the processing of this personal data likely to result in a high risk to the data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-mailed to
dataprotection@northlan.gov.uk 
Yes ☐ No ☐ 
5.6 Technology / Digital Impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?  
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been carried
out (or scheduled) by the Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐ 
5.7 Environmental / Carbon Impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?   
Centralised location of the Fleet and Waste service adjacent to the new Eco Park will deliver
efficiencies in fuel consumption and as a consequence a reduced carbon footprint. 
5.8 Communications Impact  
Does the report contain any information that has an impact on the council’s communications
activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk Impact 
Is there a risk impact?  
Yes ☒ No ☐ 
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Page 201

If Yes, please provide a brief summary of the key risks and potential impacts, highlighting
where the risk(s) are assessed and recorded (e.g. Corporate or Service or Project Risk
Registers), and how they are managed? 
A separate project risk register will be maintained as part of the overall build programme
and monitored through appointed consultant Faithful + Gould Limited    
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Page 202

Appendix 1 – Summary of Tender Evaluation Process 
Final
Rank Tenderer Name
Total
Tender
Score (%)
Recommended
for Contract
Award (Y / N)
1 Tilbury Douglas Construction Limited 91.20% Yes
2 ISG Limited 87.04% No
3 Heron Bros Limited 82.05% No
4 Henry Brothers Limited 78.64% No 
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Page 203

Appendix 2 – Summary of Procurement Process 
Response
Procurement Procedure Utilised:
“Mini Competition” utilising the Crown
Commercial Services Framework (CCS)
framework agreement for Construction
Works and Associated Services Lot 2.4
(Works £3m - £10m - Scotland)
Governing Legislation / Regulations: Public Contracts (Scotland) Regulations
2015
Date Contract Strategy Approved: 01 June 2022
Date Contract Notice Published: 24 December 2021
Number of Companies Invited to Take Part: 6
SME % of Expressions of Interest: 0%
NLC Based % of Expressions of Interest: 0%
Tender Return Deadline: 07 March 2022
Number of Tenders Received: 4
Tenders Received from SME’s: 0
Tenders Received from NLC Based Tenderers:  0
Number of Non−compliant Tenders: 0
Number of Compliant Tenders: 4
Number of Recommended Tenderers: 1
Basis of Contract Award: Quality: 30 Price: 70
Evaluation Team:
Officers from the Council’s Technical and
Design Team (Asset and Procurement
Solutions) and consultants Faithful +
Gould Limited
Approval Obtained via GCSO 21.3.2: 14 June 2022
Contract Award Date: 15 June 2022
Anticipated Contract Start Date: 01 August 2022
Total Contract Period (Months): 9
Maximum Total Contract Value: £5,320,440.50 
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Page 204

Appendix 3 – SME Status and location of all Tenderers 
Name of Tenderer
Size of Tendering
Organisation
(Micro, Small,
Medium or Large)
Location
(Local Authority /
Council Area)
Henry Brothers Limited Large Londonderry County
Council
Heron Bros. Limited Large Londonderry County
Council
ISG Limited Large City of London
Tilbury Douglas Construction Limited Large City of London 
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Page 205

North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref: NLC-CPT-21-154 Date: 24 August 2022 
Contract Award for the Provision of Licence, Support &
Maintenance for Civica IT Solution 2022- 23 
From  Andrew McPherson, Head of Regulatory Services & Waste Solutions  
E-mail mcphersona@northlan.gov.uk Telephone 07939 280467 
Executive Summary 
Committee is asked to acknowledge the award of a contract for Provision of Licence, Support &
Maintenance for Civica IT Solution 2022- 23 (the ‘Contract’) to Civica UK Limited. 
The Contract was awarded via a Negotiated Tendering Procedure (NTP) in accordance with
Condition 9 of the Council’s General Contract Standing Orders (GCSO) and is being reported to
Committee accordingly. 
The Contract is for an initial period of 12 months, commenced on 01 April 2022. The Council reserves
the right to extend the Contract for an additional period up to a maximum of a further 12 months. 
The value of the Contract shall not exceed one hundred and seven thousand nine hundred and
ninety-six pounds and eighty-four pence, Pounds Sterling (£107,996.84) exclusive of VAT. 
Recommendations 
It is recommended that Committee acknowledges the award of the Contract to Civica UK Limited. at
the maximum value of one hundred and seven thousand nine hundred and ninety-six pounds and
eighty-four pence, Pounds Sterling (£107,996.84) exclusive of VAT in accordance with GCSO 9. 
The Plan for North Lanarkshire 
Priority Improve the health and wellbeing of our communities 
Ambition Statement (14) Ensure the highest standards of public protection 
AGENDA ITEM 10C
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1. Background 
1.1 The requirements within the Contract were previously under contract with Civica UK Limited.
This contract expired on 31 March 2022 with the Contract detailed within this report due to
supersede it.
1.2  The Civica APP IT Solution is a line of business application used to support several functions
including: 
• Environmental Health (Business Regulation)
• Environmental Health (Pollution Control & Public Health) 
• Trading Standards
• Built Environment (Private Housing Regulation)
• Environmental Assets (Decriminalised Parking Enforcement) 
1.3 For Protective Services, the IT Solution is the sole database used for recording, monitoring
and reporting upon regulatory compliance and enforcement viz. statutory responsibilities and
duties which fall to Protective Services on behalf of the Council, and which must be provided
by law.   
2. Report 
2.1 A user intelligence group (the ‘UIG’) of technical and procurement representatives was
formed to review technical specifications, discuss trading processes, market conditions and
trends, ways to maximise community benefits and sustainability and to agree the
procurement strategy that would deliver maximum benefit for the Council via the Contract. 
2.2 The initial estimated value of the Contract dictated that the procurement procedure be
undertaken in accordance with the Procurement (Scotland) Regulations 2016. 
2.3 The procurement procedure was undertaken as a “Negotiated Tender Procedure” (NTP) in
accordance with Regulation 6 of the Procurement (Scotland) Regulations 2016. Following
advice from the Head of Asset and Procurement Solutions and the Head of Legal Democratic
Solutions, the Head of Regulatory Services and Waste Solutions approved the progression
of the NTP to directly award the Contract to Civica UK Limited on 04 March 2022.   
2.4 The Contract was formally awarded on 08 March 2022 in accordance with the Council’s
GCSOs. 
2.5 The value of the Contract is fifty-three thousand nine hundred and ninety-eight and forty-two
pence, Pounds Sterling (£53,998.42) exclusive of VAT including any option to extend the
Contract. 
2.6 The costs associated with contract delivery will be contained within the revenue budget for
Protective Services within Regulatory Services and Waste Solutions. 
Price Savings / Increases 
2.7 Previous annual licence, support and maintenance schedules had been kept to a static figure
below £50,000 for the previous two financial years, through negotiations between the
contractor and the Protective Services Manager.
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Price Stability 
2.8 The increase in price for the annual licence, support and maintenance schedule is predicated
upon inflation related industry costs. 
Community Benefits 
2.9 The procurement did not include a community benefit requirement given the nature of
services required and the procurement procedure adopted. 
Contract Strategy 
2.10 Officers from Protective Services, Regulatory Services and Waste Solutions will be
responsible for managing the Contract which will be undertaken in accordance with the
Councils agreed approach to contract and supplier management. 
3. Measures of success 
3.1 The Contract will ensure that vital service capability is not lost whilst Protective Services await
the digital sprint and long-term solutions and recommendations via the Digital NL works
ongoing.  It is imperative that we can continue to utilise a recording database for monitoring
and reporting upon regulatory compliance and enforcement viz. statutory responsibilities and
duties which fall to Protective Services on behalf of Council, and which must be provided by
law.   
4. Supporting documents 
None 
Andrew McPherson
Head of Regulatory Services & Waste Solutions 
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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public Sector
Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-scotland-
duty-impact-assessments 
Yes ☐ No ☐ 
5.2 Financial Impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts have been discussed and agreed with Financial
Solutions? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Costs for the contract extension will be met from existing revenue budget allocations. 
5.3 HR Policy Impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts have been discussed and agreed with People and
Organisational Development? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal Impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts have been discussed and agreed with Legal and
Democratic Solutions? 
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Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data Protection Impact 
Does the report / project / practice contain or involve the processing of personal data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-mailed to
dataprotection@northlan.gov.uk 
Yes ☐ No ☐ 
5.6 Technology / Digital Impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?  
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been carried
out (or scheduled) by the Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐ 
5.7 Environmental / Carbon Impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications Impact  
Does the report contain any information that has an impact on the council’s communications
activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
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5.9 Risk Impact 
Is there a risk impact?  
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts, highlighting
where the risk(s) are assessed and recorded (e.g. Corporate or Service or Project Risk
Registers), and how they are managed? 
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North Lanarkshire Council
Report
Environment and Place Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref CG/JMcK Date 24/08/22 
Contracts awarded below Committee approval threshold 
From  Head of Asset and Procurement Solutions  
E-mail gannonc@northlan.gov.uk Telephone Chris Gannon
01698 302172 
1. Background 
1.1 The Councils General Contract Standing Orders (the ‘GCSOs’) outline financial
approval thresholds for contracts for goods, works and services. Contract awards
above £500,000 for Supplies and Services and above £2,000,000 for Works require
approval by the Committee. These contract awards are considered by the Committee
on a case-by-case basis. 
1.2 Where the value of a contract award is between £50,000 and £500,000 for Supplies
and Services and between £500,000 and £2,000,000 for Works, GCSOs require that
the Head of Asset and Procurement Solutions award these contracts on behalf of the
appropriate Chief Officer. 
1.3 The Head of Asset and Procurement Solutions is required to notify Committee on a
regular basis of any such contracts awarded on behalf of Procuring Service Areas. 
Executive Summary
This report notifies the Committee of the contracts awarded between 1 January 2022 to 30
June 2022. It sets out those contracts awarded with a value below the financial threshold
requiring Committee approval. 
Recommendations
The Environment and Place Committee are: 
• advised of the Contracts awarded below Committee approval threshold between 1
January 2022 to 30 June 2022 as per the process within the Council’s General
Contract Standing Orders.   
The Plan for North Lanarkshire
Priority  Improve economic opportunities and outcomes
Ambition statement (17) Ensure we keep our environment clean, safe, and attractive
AGENDA ITEM 11
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2. Report 
2.1 The GCSOs require that contracts in excess of £500,000 for supplies and services and
£2,000,000 for works are approved, on a case-by-case basis, by the Committee before
award. 
2.2 The GCSOs require that contracts with a value above £50,000 but less than £500,000
for Supplies and Services and above £500,000 but less than £2,000,000 for Works are
awarded by the Head of Asset and Procurement Solutions on behalf of the appropriate
Chief Officer. 
2.3 The contracts awarded by the Head of Asset and Procurement Solutions that are under
the £500,000 Committee financial approval threshold for Supplies and Services and
£2,000,000 for Works in the period from 1 January 2022 to 30 June 2022 are detailed
in Appendix 1. 
3. Measures of success 
3.1 Contracts support the delivery of Council and service priorities. 
3.2 Appointment of contractors who have suitable experience and capability to deliver the
required supplies, services or works. 
3.3 Contracts awarded by the Council are compliant with GCSOs and procurement
legislation. 
3.4 The Council’s Contract Register is kept updated by services and management
information is comprehensive and accurate. 
3.5 Best Value is both demonstrable and achieved.     
4. Supporting documentation 
4.1 Appendix 1 - Summary of contracts awarded. 
James McKinstry
Head of Asset and Procurement Solutions 
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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments
Yes ☐ No ☒
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☒ No ☐
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
Where Financial impacts have been identified, they have been established and 
addressed in each specific Contract Strategy and incorporated into the project.   
The Council’s Procurement Strategy proposes methods of maximising the delivery of 
procurement benefits that could bring improved financial return to the Council and 
the areas wider economy. Certain benefits have a monetary value attached and 
these will be monitored on a project-by-project basis.
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☒ No ☐
If Yes, have all relevant HR impacts have been discussed and agreed with People
and Organisational Development?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
Where HR impacts have been identified, they have been established and addressed 
in each specific Contract Strategy and incorporated into the project.   
Contracts awarded by the Council are compliant with GCSOs and procurement
legislation.
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☒ No ☐
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic Solutions?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
Where Legal impacts have been identified, they have been established and 
addressed in each specific Contract Strategy and incorporated into the project. 
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Contracts awarded by the Council are compliant with GCSOs and procurement
legislation.
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject?
Yes ☐ No ☒
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☒
5.6 Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
Contracts for Fleet Management Solution and Civica Licensing listed have been
assessed by the Enterprise Architecture Governance Group (EAGG) 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☒ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
Sustainable procurement is one of the key objectives of the Council’s Procurement
Strategy and will have a positive impact, including, embedding sustainable
procurement as business as usual and incorporating community benefits into the
Councils contracts. Supporting local businesses and SMEs through closer working
with colleagues in the Council’s Enterprise department and by making our processes
more streamlined and accessible. 
Where Environmental/Carbon impacts have been identified, they have been 
established and addressed in each specific Contract Strategy and incorporated into 
the project.  
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact?
5.9 Risk impact
Is there a risk impact?
Yes ☒ No ☐
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed?
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Where Risk impacts have been identified, they have been established and 
addressed in each specific Contract Strategy and incorporated into the project. 
Contract award procedures may be susceptible to legal challenge if they are not
discharged in accordance with GCSO and procurement legislation. 
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APPENDIX 1 – SUMMARY OF BELOW THRESHOLD CONTRACT AWARDS
Contract Description Contract
Award
Date
Contract
Start   
Date
Contract
End Date
Contract
Extension
Contract Value
(inc extension)
(£s)
Pre-
Procurement
Estimate
(£’s)
Successful
Tenderer 
Supplies
Services
Works
No of
Tenders
Received 
Route*
Auchinlea Surface Water
Management Consultancy
Services
19/01/2022 20/01/2022 31/03/2023 N/A £101,259.83 £150,000.00 RPS Consulting
Services Ltd Services 1 DAF3*
Fleet Management Solution 19/01/2022 01/04/2022 31/03/2025 31/03/2027 £217,750.00 £225,000.00 Freeway Fleets
Systems Ltd Services 2 CO
Professional Services - Flood
Risk Management 2021-22 26/01/2022 31/01/2022 30/03/2023 N/A £447,872.73 £450,000.00 Atkins Limited Services 1 DAF3*
Supply and Install of Electronic
Programmable Signs 07/03/2022 15/03/202 31/03/2024 N/A £450,000.00 £450,000.00 Coeval Ltd Services 3 FMC3
Civica 2022-2023 Licence,
Support & Maintenance
Schedule
08/03/2022 01/04/2022 31/03/2023 N/A £53,998.42 £53,998.42 Civica UK Ltd Services 1  N**
Tyres for Vehicle, Plant &
Associated Services 21/04/2022 01/05/2022 31/10/2022 N/A £120,000.00 £120,000.00 McConechy Tyre
Services Limited Supplies 1 DAF3*
Professional Services – Post
Tensioned Bridge Assessments
2021-22
24/05/2022 01/06/2022 31/12/2022 N/A £147,543.40 £150,000.00 Sweco UK Limited Services 1 DAF3* 
*Direct Awards from 3rd party collaborative frameworks to best value providers.
**Contract award via the use of the Negotiated Tendering Procedure to incumbent provider to ensure continuity of service provision to allow a
review and redesign of future requirements for these services.
Key – Procurement Route
CO -   Contract Open Procedure
CR -   Contract Restricted Procedure
FO -   Framework Open Procedure
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FR -   Framework Restricted Procedure
FMCC - Mini Comp Council Framework
FMC3 - Mini Comp 3rd Party Framework
DAFC - Direct Award Council Framework
DAF3 -  Direct Award 3rd Party Framework
DAH&SC - Direct Award Health & Social Care Related Services
N -   Negotiated Contract
EXT -  Extension to Contract/Framework 
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