Democracy Spraffa

Item 9 - Whole System Performance Framework for North Lanarkshire

North Lanarkshire Council · 31 August 2022
Back to IJB Performance, Finance and Audit Committee — 31 August 2022 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

1 
REPORT 
Item No:9 
SUBJECT:  Whole System Performance Framework for North Lanarkshire
TO:  Performance, Finance and Audit Committee 
Lead
Officer for
Report: 
Ross McGuffie, Chief officer 
Author(s)
of Report 
Morag Dendy, Head of Planning, Performance and Quality
Assurance
DATE:  31st August 2022 
1. PURPOSE OF REPORT 
This paper is coming to the IJB 
For approval  For endorsement  To note 
2. ROUTE TO THE BOARD 
This paper has been: 
Prepared By:
Head of Planning,
Performance and
Quality Assurance 
Reviewed By:
Chief Officer 
Endorsed By:
Strategic Leadership Team 
3. RECOMMENDATIONS 
3.1 The IJB PFA is asked to: 
1. Endorse the performance management approach outlined within the paper; 
2. Agree to the promotion of and participation in the of the engagement events
supporting the development of the Strategic Commissioning Plan 2023-26 and
development of a Whole System Performance Framework 
4.  VARIATIONS TO DIRECTIONS? 
Yes  No  N/A

Page 2

2 
5. BACKGROUND/SUMMARY OF KEY ISSUES 
Background 
5.1 With the engagement and participation fully underway now to work with a wide
range of local stakeholders to produce the HSCP Strategic Commissioning Plan
for 2023-26, work is also commencing on the development of the Performance
Framework. 
5.2 With an increased emphasis on a whole system approach to health and social
care in North Lanarkshire, this report sets out some of the foundational
expectations supporting whole system impact being developed through a
revised Performance Framework. 
5.3 Building on relationships and partnerships in health and social care as well as
through community planning partners there has never been a more important
time to take a whole system approach to addressing:
• The needs of people
• The importance of individual services and supports delivered through
health and social care
• Addressing inequalities which have been widened as a result of covid 19
and will be exacerbated further by the cost-of-living crisis. 
5.4 Improving the physical and mental health outcomes and wellbeing of people in
North Lanarkshire while reducing health inequalities requires action to reduce
the occurrence of ill health, action to deliver appropriate health and care
services and action on the wider determinants of health. It requires working with
communities and partner agencies. 
Summary of Key Issues 
5.5 The Health and Social Care Partnership has long been committed to a whole
system approach, recognising the co-dependencies. Ensuring engagement and
participation in the development of the SCP across the whole system then
clearly building performance frameworks which reflect the whole system will
change meeting structures, governance arrangements and strengthen partner
involvement. A whole system approach needs understand activity across: 
Community supports and activities
Proactive and preventative activity
First or initial responses
Change services such as rehabilitation, recovery, treatment and
reablement
Ongoing interventions
Complex and statutory interventions
Acute or in-patient responses 
Whole System Performance Framework for North Lanarkshire

Page 3

3 
5.6 A whole system working group will seek to draw together and build on the
opportunity that the overarching strategies for North Lanarkshire offer in doing
things differently. 
5.7 Considering CAMHS services as an example of developing a whole system
Performance Framework, demonstrates the richness of contribution across key
partners not usually presented as a complete suite of metric. 
5.8 Local Outcome Improvement Plans (LOIPs) have been produced with local
people, community groups, elected members, partners and the voluntary
sector. Priorities in each of the 9 Community Boards identifying Board areas
include: 
 8 localities identifying Mental Health and Emotional Wellbeing
 8 localities identifying tackling poverty in inequality, including food inequality
 3 localities identifying youth engagement and supporting children and young
people. 
5.9 The Plan for North Lanarkshire Management and Monitoring Framework brings
the opportunity to report on progress to the Community Boards, NLP’s Strategic
Leadership Board and key organisations on making a difference and helping to
empower communities. 
5.10 Reporting on the LOIPs has direct relevance to the overall achievement of
CAMHS whole system approach. 
5.11 Education and Families services have worked in partnership to publish The
Mental Health, Wellbeing and Resilience Delivery Plan, as the local plan
driven by national policy through the National Improvement framework. This
plan encompasses four key strands:
• Nurture and resilience
• Promoting positive mental health and suicide prevention including school
based counselling services
• Mental Health curriculum incorporating Healthy Schools
• Staff wellbeing: promoting positive mental health and emotional resilience 
5.12 Reporting on The Mental Health, Wellbeing and Resilience Delivery Plan has
direct relevance to the overall achievement of CAMHS whole system approach. 
5.13 The Community Solutions Strategy and Investment Plan describes delivery of
supports to children and young people (age range of 5-24 & up to 26 for care
experienced young people) in their local communities. The aim is to enhance
local provision and deliver on the ambitions within the Community Mental
Health and Wellbeing Framework that target issues of mental wellbeing and
emotional distress and is based on prevention and early intervention. 
5.14 The Community Mental Health and Wellbeing fund from the Scottish
Government and is being managed by VANL, as part of the Health and Social
Care NL Community Solutions Programme, which VANL hosts. 
5.15 The purpose of the fund is to contribute to:
• improved mental health and wellbeing
• reduction in mental health inequalities
• reduction in stigma around mental health and illness

Page 4

4 
5.16 Through consultation and collaboration with local people and communities, the
community and voluntary sector and local partners identify key health and
wellbeing priorities or themes.  Specific supports include home visiting and
befriending network and. children, young people and families network. 
5.17 Reporting on the Community Mental Health and Wellbeing Framework has
direct relevance to the overall achievement of CAMHS whole system approach. 
5.18 The Alcohol and Drug Partnership Strategy and Investment Plan states Priority
area 3 as Children and families affected by alcohol and drug use will be safe,
healthy, included and supported, with one of the 5 key Workstreams
recognising the importance of a whole family approach. 
5.19 The range of work to scope strengths and challenges in current arrangements,
place the experience of people with lived experience and families at the centre
of developments, and engagement with all stakeholders will inform investment
plans, reshape commissioning intentions and create a robust response to the
challenge of avoidable drug deaths in North Lanarkshire. 
5.20 Reporting on the Whole Family Approach has direct relevance to the overall
achievement of CAMHS whole system approach. 
5.21 Scottish Government expectations for CAMHS is that referral to treatment time
will be 100% on target by March 2023. National metrics evidencing clinical
interventions to support eating disorder, self-harm, mental health and complex
behaviours. 
5.22 CAMHS Tier 3 and Tier 4 services sit in the wider context outlined above. Only
by considering the whole system approach will there be effective understanding
of how effectively children and families receive support and services that are
appropriate to their needs. 
6. CONCLUSIONS 
6.1 Health and wellbeing are profoundly influenced by what happens in places
and communities and by how the services interconnect. Health and social
care, local authorities and other local agencies need to work closely together,
co-ordinating the services that are deliver to people. Partnerships with citizens
and communities must be developed further, recognising the vital contribution
of the voluntary and community sector. These principles are at the heart of a
population health approach, which aims to improve health outcomes, promote
wellbeing and reduce health inequalities across North Lanarkshire. 
7. IMPLICATIONS 
7.1 NATIONAL OUTCOMES
This paper covers all nine national health and wellbeing outcomes, but
particularly outcomes one and two. 
7.2.1 ASSOCIATED MEASURE(S)

Page 5

5 
The range of associated performance measures within both the national
outcome indicators and our own local performance framework will be
refreshed alongside the development of the SCP 2023-26 and continued
development of the Programme of Work. 
7.3 FINANCIAL 
Financial Planning will be an important element of the Whole system
Performance Framework. 
This paper has been reviewed by Finance: 
Yes  x No  N/A 
7.4 RISK ASSESSMENT/RISK MANAGEMENT 
7.5  PEOPLE 
Residents across North Lanarkshire, third and independent providers
operating in North Lanarkshire and wider stakeholders with a link to North
Lanarkshire will be involved in the development of the Whole System
Performance Framework.  
7.6  STAKEHOLDER ENGAGEMENT (Detail below any stakeholder engagement
that has taken place). 
7.6.1 Wide range of engagement activity planned and will be further enhanced
following feedback from the engagement and participation stakeholder group 
7.7 INEQUALITIES & FAIRER SCOTLAND DUTY 
The approach outlined in the report will seek to address inequalities and
promote fair work practices by creating opportunities to engage and
participate in the development of First Point of Contact. 
EQIA Completed & Fairer Scotland Impact Assessment Form Completed: 
Yes  No  N/A 
7.8  CARBON MANAGEMENT IMPLICATIONS 
N/A 
8. BACKGROUND PAPERS# 
This content in this paper links directly to the following: 
• Strategic Commissioning plan 20-2023
https://www.hscnorthlan.scot/wpcontent/uploads/2020/07/Strategic-Comm-
Plan-20-23-FINAL.pd  
9. APPENDICES

Page 6

6 
.............................................................................
CHIEF ACCOUNTABLE OFFICER (or Depute)   
Members seeking further information about any aspect of this report, please contact
Morag Dendy on telephone number 01698 332000.