Agenda Document Pack - IJB Performance, Finance and Audit Committee - 19/08/2026
North Lanarkshire Council · 19 August 2026
Back to IJB Performance, Finance and Audit Committee — 19 August 2026 and its agenda
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13 August 2026 Members of the IJB Performance, Finance and Audit Committee Chief Executive’s Office Rachel Blair Chief Officer (Legal, Democratic and Strategy) Civic Centre, Windmillhill Street, Motherwell ML1 1AB www.northlanarkshire.gov.uk Notice is given that a Meeting of the IJB Performance, Finance and Audit Committee is to be held in the Remote Meeting, on Wednesday, 19 August 2026 at 09:30 AM which you are requested to attend. The agenda of business is attached. Rachel Blair Chief Officer (Legal, Democratic and Strategy) Members : Clerk Name: Committee Services Clerk Telephone: 07350435308 Clerk Email: committee@northlan.gov.uk A McCrory, C Barclay, B Baudo, B Burgess, P Couser, D Henderson, S White. Page 1 of 194
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Agenda 1 Welcome and Apologies 2 Declarations of Interest In Terms of the Ethical Standards In Public Life Etc. (Scotland) Act 2000 3 Previous Minute from the Integration Joint Board Performance Finance and Audit of 20 May 2026 Submit minute of previous meeting of Integration Joint Board Performance, Finance and Audit Committee held on 20 May 2026. 5 - 10 4 IJB Performance, Finance and Audit Rolling Action Log Submit rolling action log by the Chair. 11 - 22 5 Matters Arising Performance and Finance 6 Financial Monitoring Report 2026/27 Submit report by the Chief Finance Officer. 23 - 42 7 IJB Reserves 2026/27 - Quarterly Update Submit report by the Chief Finance Officer. 43 - 52 8 Performance Update - 1 January to 31 March 2026 Quarter 4 2025/26 Submit report by the Chief Officer (Planning, Performance and Quality Assurance). 53 - 76 Governance and Policy 9 Internal Audit Annual Report 2025/26 Submit report by the Chief Officer (Audit and Risk). 77 - 98 10 Internal Audit Report - Governance and Committee Effectiveness Submit report by the Chief Internal Auditor. 99 - 116 11 Annual Governance Statement - Action Plan Progress Submit report by the Chief Financial Officer. 117 - 124 Page 3 of 194
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12 Review of Integration Joint Board Standing Orders Submit report by the Business Support Manager. 125 - 170 13 Risk Management Strategy Submit report by the Business Support Manager. 171 - 190 14 IJB Performance, Finance and Audit Work Plan Submit report by the Business Finance Manager. 191 - 194 For Noting 15 Risk Consider from the business discussed any new emerging risks to be added to risk register or whether the discussion materially alters the accessed levels of risk/risk tolerance or mitigating controls. 16 Date of Next Meeting The next meeting will take place on Wednesday, 21 October 2026 at 9.30am. Page 4 of 194
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INTEGRATION JOINT BOARD (PERFORMANCE, FINANCE AND AUDIT) COMMITTEE WEDNESDAY, 20 MAY 2026 AT 9.30AM PRESENT North Lanarkshire Council Councillors McCrory (Chair); Barclay; Baudo; and Burgess. NHS Lanarkshire Brian Moore (Vice-Chair); Philip Couser and Siobhan White. ALSO PRESENT Heath and Social Care Partnership: Claire Rae; Joanne Jenkins; Nicola Scott; Lucy Munro; Pauline Izat; Kerry Taylor; Maria Barry; and Mark Dell. North Lanarkshire Council: Francis Scott; and Clare Louise McDonald. Other Attendees Catherine McGinty - Staff Representative (NHSL) John Watson - Staff Representative (NLC) David Wood - Voluntary Action North Lanarkshire Harry Robertson - North Lanarkshire Carers Together/Carer Representative WELCOME AND APOLOGIES 1. The Chair welcomed all attendee’s to the meeting and noted apologies. Decided: that apologies be noted. DECLARATIONS OF INTERESTS 2. The Committee noted that there were no declarations of interest. PREVIOUS MINUTE FROM THE INTEGRATION JOINT BOARD PERFORMANCE, FINANCE AND AUDIT COMMITTEE – 18 FEBRUARY 2026 3. There was submitted the minute of the meeting of the Integration Joint Board Performance, Finance and Audit Committee held on 18 February 2026 for approval. Decided: that the minute of the meeting of the Integration Joint Board Performance, Finance and Audit Committee held on 18 February 2026, be approved. Item 3 Page 5 of 194
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INTEGRATION JOINT BOARD PERFORMANCE, FINANCE AND AUDIT ROLLING ACTION LOG 4. There was submitted the rolling action log providing an update on a number of actions arising from previous meetings. Decided: that the update on the rolling action log be noted. MATTERS ARISING 5. The Chair sought any matters arising from the Action Log. Decided: there were no matters arising from the Action Log. FINANCIAL MONITORING REPORT 2025/26 6. There was submitted a report by the Chief Finance Officer, Health and Social Care Partnership: (1) summarising the financial performance of North Lanarkshire University Health and Social Care Partnership for the period from 1 April to 31 March 2026; (2) advising that for 2025/26 there was an underspend of £30.511m before the removal of £26.769m earmarked and ringfenced balances, resulting in an underspend of £3.742m; and (3) highlighting the key financial pressures on the budget. Arising from discussion, it was agreed that more information on the health underspend, offset by out of area and private health care be provided in the next report. Decided: (1) that the outturn position for 2025/26, together with the underspend of £30.511m before the removal of £26.769m earmarked and ringfenced balances, resulting in an underspend of £3.742m be acknowledged; and (2) that the contents of the report be otherwise noted. IJB RESERVES STRATEGY 2026/27 7. There was submitted a report by the Chief Finance Officer, Health and Social Care Partnership: (1) providing an update on the review of the North Lanarkshire Integration Joint Board reserves; (2) informing that a comprehensive review of all reserves had been undertaken; (3) advising that following the review, a revised reserves position had been developed, as set out in Appendix one to the report; and (4) seeking approval to retain the 4% target risk based and contingency reserves. Decided: (1) that the realignments and revised reserves, detailed in Appendix one of the report, be approved; (2) that the retention of the 4% target for risk based and contingency reserves, as detailed in section seven of the report, be approved; and (3) that the contents of the report be otherwise noted. Page 6 of 194
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PERFORMANCE REPORT UPDATE – 1 OCTOBER TO 31 DECEMBER 2025 QUARTER 3 2025/26 8. There was submitted a report by the Chief Officer (Planning, Performance and Quality Assurance), North Lanarkshire Council: (1) setting out an overview of performance of the Integration Joint Board for the period from 1 October to 31 December 2025, Quarter 3; and (2) enclosing within the appendix to the report Areas for Improvement. Arising from discussion, it was suggested: (1) that a report be submitted to a future meeting of the Health and Social Care Integrated Joint Board, or the development session being held on Alcohol Services and Alcohol Prevention/Harms and Smoking Cessation; and (2) that a site visit for Members of the Board to the Addiction Services be arranged to highlight the good work being undertaken. In addition, in relation to the Care Homes section, it was noted that the length of stay metric target is noted in days, and the quarters are noted in percentages, therefore an explanation would be included in the report going forward. Decided: that the Performance Report Update, for the period from 1 October to 31 December 2025, Quarter 3 and accompanying appendix, be noted. INTERNAL AUDIT PROGRESS REPORT 2025/26 9. There was submitted a report by the Chief Finance Officer, Health and Social Care Partnership: (1) setting out progress in respect of Internal Audit work for 2025/26; (2) summarising the key issues arising from the Internal Audit Plan 2025/26; and (3) enclosing within the appendices to the report the Progress Report, a Summary of Relevant Partner Reports and the Final IJB Financial Sustainability Report. Arising from discussion, it was requested that the report on Self Directed Support, previously submitted to North Lanarkshire Council’s Audit and Scrutiny Panel on 14 May 2026 be circulated to members for their information, and inclusion on the agenda at the next meeting of the Committee, which was agreed. Decided: that the Internal Audit Progress Report 2025/26 be noted. DRAFT INTERNAL AUDIT PLAN 2026/27 10. There was submitted a report by Audit Scotland: (1) attaching the proposed North Lanarkshire Integration Joint Board Annual Audit Plan 2025/26; (2) setting out the joint working arrangements between North Lanarkshire Council and NHS Lanarkshire Internal Audit teams which would continue in order to deliver the IJB Internal Audit Service; and (3) requesting delegated authority be granted to the Chief Finance Officer, to agree with the Chief Officer (Audit and Risk) (NLC), and the Chief Internal Auditor (NHSL), the scope of the audit assignments in the Internal Audit Plan for 2026/27, including the allocation of responsibilities for completion of assignments. Decided: (1) that the Internal Audit Plan for 2026/27, attached at Appendix one be approved; Page 7 of 194
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(2) that the continuation of joint working arrangements between North Lanarkshire Council and NHS Lanarkshire Internal Audit teams, to deliver the IJB Internal Audit Service, be approved; and (3) that the Chief Finance Officer, be delegated authority, to agree with the Chief Officer (Audit and Risk) (NLC), and the Chief Internal Auditor (NHSL), the scope of the audit assignments in the Internal Audit Plan for 2026/27, including the allocation of responsibilities for completion of assignments. CHIEF FINANCE OFFICER ROLE 11. There was submitted a report by the Chief Financial Officer, Health and Social Care Partnership: (1) setting out changes to the Chief Finance Officer role; (2) informing that the proposed changes intend to strengthen governance, reduce single point of failure risk, and improve workforce succession planning, with no reduction in service to the Integration Joint Board; and (3) highlighting the additional support which would be provided by North Lanarkshire Council. Decided: (1) that the rationale for the proposed changes to the Chief Finance Officer role be acknowledged; (2) that the proposed changes to the Chief Finance Officer role, recognising the additional support to be provided by North Lanarkshire Council, be approved; and (3) that the arrangements, designed to strengthen governance, reduce single point of failure risk, and improve workforce succession planning, with no reduction in service to the Integration Joint Board (IJB), be noted. ANNUAL GOVERNANCE STATEMENT – ACTION PLAN PROGRESS 12. There was submitted a report by the Chief Officer, Health and Social Care North Lanarkshire: (1) providing an outline of the actions agreed with the External Auditor, Internal Auditor and the Senior Management Team, to further develop the IJB governance framework; (2) summarising within Appendix one to the report, the progress against each of the agreed actions; and (3) advising that further progress reports be presented to future meetings of the Committee. Decided: (1) that further progress reports be submitted to future meetings of the Committee; and (2) that the contents of the report be noted. INTEGRATION JOINT BOARD RISK REGISTER 13. There was submitted a report by the Chief Officer, Health and Social Care North Lanarkshire: (1) providing an update on the IJB risk register; (2) detailing the nine current risks contained in the risk register; (3) informing that two risks are considered very high, three risks are considered high and four risks are considered medium; and (4) summarising the control measures in place for each of the risks, and the risk actions in progress to mitigate impact. Page 8 of 194
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Decided: that the risks identified, the control measures in place, and the risk actions in progress to mitigate the impact, be noted. NORTH LANARKSHIRE INTEGRATION JOINT BOARD PERFORMANCE, FINANCE AND AUDIT WORK PLAN 14. There was submitted a report by the Business Support Manager detailing the Work Plan of the North Lanarkshire Integration Joint Board Performance, Finance and Audit Committee. Decided: that the updated Work Plan of the North Lanarkshire Integration Joint Board Performance, Finance and Audit Committee be noted. RISK 15. Arising from the business discussed, it was noted that there are no new emerging risks to be added to the risk register and there are no material alterations to the accessed levels of risk/risk tolerance or mitigating controls. Page 9 of 194
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1 ITEM 4 North Lanarkshire Integration Joint Board ROLLING ACTION LOG NO DATE ITEM NO DESCRIPTION ACTION BY ACTION & PROGRESS DUE DATE COMPLETION STATUS Item 4 Page 11 of 194
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2 CLOSED ACTIONS NO DATE ITEM NO DESCRIPTION ACTION BY ACTION & PROGRESS DUE DATE COMPLETION STATUS 1. 30/10/18 Item 11 Reserves Strategy A Kilburn To develop a reserves strategy on receipt of national guidance on setting minimum levels of reserves. In the interim period a local reserves strategy will be progressed. Update September 2021: The IJB Reserves Strategy 2021/2022 was approved by the IJB on 22 June 2021. This report provided an update on the review of the existing IJB reserves and new reserves were established in line with planned commitments and Scottish Government guidance. Update on Exit strategies to be presented to PF& A in November 2021 8.12.22 Update provided within report Medium to Long Term Financial Planning. Further work being June 2021 November 2021 – deferred to IJB December 2021 Complete Reserve strategy presented to IJB PFA on 16th Nov. Page 12 of 194
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3 undertaken to confirm exit plans and ongoing areas of work. 23.3.22 – Update on Financial plan for 2022/23 presented that included update on reserves strategy but agreed at meeting to provide further more detailed update to include exit strategy for short term initiatives funded from reserves and conclusion of all other areas of reserve funding deferred to March 2023. Final version to March IJB alongside updated SCP Added to March 23 agenda- complete 2. 26.5.20 Item 10 Internal Audit Report – Due Diligence Review A Kilburn Further update on the disaggregation of the children, families and justice social work services budget to be presented to the IJB. Update September 2021: The progress in respect of this action is regularly reported to the IJB (Performance, Finance and Audit) Committee. The updated report to the IJB (Performance, Finance and Audit) Committee on 24 August 2021 advised that the budget disaggregation exercise has been September/Dece mber 2020 Deferred to March 2021 – deferred to September 2021 – deferred to November 2021 Original Action complete with further update on hosting arrangements presented to PF&A in November 2021. Page 13 of 194
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4 concluded. The revised IJB direction to NLC issued on 23 March 2021 excludes the total budget transfer in respect of Children, Families and Justice Services. Work is continuing to progress in respect of the hosting arrangements for cross-cutting and support services. The original timeline of March 2021 has therefore been extended to the revised timeline of September 2021. The Service Level Agreement for the future hosting arrangements and associated budgets will be presented to the IJB following consultation and endorsement by the NLC Adult Health and Social Care Committee and Education and Families Committee. A further report will therefore be presented to the next meeting of the IJB (Performance, Finance and Audit) Committee on 9 November 2021. Update March 2022 - Further work required to conclude agreements around hosting arrangements. Complete – presented to IJB PFA on 16th Nov 3. 22.9.20 Item 7 Recovery Process M Dendy IJB to receive an update on opportunities presented during recovery process. March 2021 Deferred to September 2021 Ongoing – delegated to PF&A to complete action. Page 14 of 194
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5 21.9.21 – Report presented setting out proposed use of a Change Fund. Progress reports on each element of the proposed plan to be presented to the PF&A February 2022 – update on progress noted with further updates to be presented February 2022 Ongoing Complete 4. 9.12.20 Item 6 & Item 11 Addictions services M Dendy 1. An update on accommodation issues affecting the delivery of the addiction services was requested. 21.9.21 – verbal update given – work ongoing to resolve accommodation issues. 2. Update requested on funding commitments. ADP strategy presented and approved at IJB on 21.9.21. Request for detail on commissioning of services, evidence of benefits and achievements and timelines for implementation of funding commitments to be brought back to IJB. June 2021 – deferred to September 2021 – deferred to PFA November 2021 – deferred to February 2022 September 2021 Complete Ongoing updates on progress scheduled into forward plan for PFA Page 15 of 194
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6 16.2.22 PF&A – update noted at meeting with commitment to report back on specifics and performance objectives December 2021 August 2022 MAT standards update given to Feb IJB PFA Further update on October PFA agenda 5. 19/6/24 Item 6 Digital System Transformation M Dendy Delegate to the IJB PFA committee -To provide the IJB PFA with additional financial information relating to the programme Report provided to IJB PFA 21st August 2024 Complete 6. 19/6/24 Item 7 Mental Health & Wellbeing Delivery Plan R McGuffie Shared new action plan with the group in Sept/October Action Planned shared and stakeholder sign off currently underway. Complete 7. 21.9.21 Item 7 Primary Care Implementation Plan Dr L Munro 1. An update on planned engagement events with local people on the primary care implementation plan was requested. Update provided and noted at March 2022 IJB December 2021 Complete – update report to 16th Nov PFA Remove Page 16 of 194
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7 21.6.22 – verbal update on progress noted 2. Memorandum of Understanding to be shared Complete 8. 22.9.20 Item 5 Mental Health Continuing Care Contracted Beds R McGuffie Issue not progressed as planned during 2020 as engagement process postponed due to lockdown impact on visits to care homes. 21.9.21 Business Case to be developed and presented to IJB, South Lanarkshire IJB and NHSL Board. 22.3.22 – Update provided on progress on engagement and development of business case June 2022 September 2022 Business case to be presented at IJB September 2022 Delayed following advice from HIS around engagement standards. Final business case to Dec IJB. Approved at NL IJB, SL IJB and NHS Board in December 2023. Complete 9. 21.9.21 Item 16 Best Value Audit M Dendy An update on the Self Evaluation exercise is to be presented to the PF&A committee. February 2022 – deferred to August 2022 as engagement event took place after PF&A meeting Complete Page 17 of 194
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8 10. 8.12.21 Item 14 Integration review - Chief Financial Officer R McGuffie Following approval to proceed from the IJB, reports were to be presented to NLC and NHSL Board to seek support for preferred option. 16.2.22 Update on progress provided at PF&A meeting. HR process being progressed 21.6.22 – Update on recruitment of CFO provided 23.3.22 – Update provided to IJB to note that HR process has commenced and recruitment to additional post is underway. March 2022 June 2022 Complete 11. 22.6.22 Item 8 Financial Plan - Provision of smoke alarms R McGuffie Agreed that H&SC NL funding towards provision of smoke alarms to meet new standards would be included within future Digital Strategy report. March 2023 Update provided after year-end figures. Combined report linked to community alarms on August PFA agenda Complete 12. 22.6.22 Item 5 Unaudited Accounts R McG/NL Content of report to be amended to include more details around reason for significant underspend June 2022 Report updated accordingly. Complete 13. 22.6.22 Item 8 & Item 9 Equalities Mainstreaming Report & Risk Register R McG/CJ IJB members suggested additions to the IJB risk Register on following highlighted risks; • Cost of Living Pressures • Urgent/Unscheduled care September 2022 Complete Page 18 of 194
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9 • Community Alarms (Analogue to digital) • National Care Service 14. 22.6.22 Item 9 Equalities Mainstreaming Report M Dendy Progress updates on delivery of equality outcomes to be presented via Performance, Finance & Audit Committee May 2023 On agenda Tabled at June PFA 15. 22.6.22 Item 12 Strategic Commissioning Plan M Dendy/T Marshall Detailed report on community nursing to be brought back to future meeting and included within SCP On March 23 IJb agenda –IJB approved plan 16. 22.6.22 Item 4 Community Alarms R McG Provide the committee with an update on community alarms switching from analogue to digital and risk to service users Complete Update provided at 16th Nov PFA 17. 22.6.22 Item 14 Audited Accounts R McG Bring audited accounts to Sept committee Complete 19. 16.11.22 Item 5 Risk Management Strategy R McGuffie Reviewing risk management strategy which will be brought to the committee in due course. Reviewing a process to have shared risks between partnerships and acute and also review current risk register Update planned for March 2023 IJB Liaison session planned to review Complete 20 16.11.22 Item 6 Analogue to digital R McGuffie Share progress report on the work On April 2023 agenda Update on October agenda Complete 21. 14.2.23 Item 11 Performance Report R McGuffie Bring more information on OT Paediatrics and speech and language On April 2023 agenda Complete Page 19 of 194
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10 22. 14.2.23 Item 13 MH Strategy R McGuffie Consider dedicating liaison session for a more in-depth discussion Discuss wider thematic work with Brian Moore Topic at 8th Nov Liaison session Complete 23 18.10.23 Item 5 Risk Register R McGuffie Ross to provide briefing document to offer the committee assurance that risk are reviewed against other boards November 2023 Liaison Session Complete 24. 18.10.23 Item 10 Performance Report R McGuffie SWISS update Future report Tabled @ May PFA Complete 18. 31.8.22 Item 6 IJB Self- Assessment Report R McGuffie Consider hosting a development session to further explore the self-evaluation work Picked up at November Liaison Session Complete 25. Future Meeting C Rae Host a future meeting face to face in Chryston hub 19.03.2025 – March date was cancelled new date to be re-arranged Dates set up for 2025 Walk rounds Ongoing Complete – Chair & Vice-Chair invited to Chryston visit & dates sent of HSCP SMT walk rounds 26 25.09.24 Item 9 Integration Joint Boards Finance and Performance Report 2024 C Rae Ensure that their Medium-Term Financial Plans are up to date and reflect all current known and foreseeable costs to reflect short and longer-term financial sustainability challenges. 25.02.25 – Due to be discussed at the next IJB in March 19.03.2025 Discussed on agenda 19.03.25 Complete Page 20 of 194
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11 31. 25.02.25 Item 6 Q2 Performance Report Improved communication about progress and ensure a shared understanding of what CAMHs services can offer. Complete – updated provided in IJB action log 33. 19.03.20 25 Item 4 Matters Arising Learning Disability Workforce paper to be brought to PF&A Complete – paper presented to September IJB 34. 27.08.20 25 Item 4 Matters Arising Tackling Poverty Team report Complete – added to IJB work plan 35. 27.08.20 25 Item 4 Matters Arising Safe Staffing report Complete – added to IJB work plan 27 25.09.24 Item 9 Integration Joint Boards Finance and Performance Report 2024 C Rae Ensure that the annual budgets and proposed savings are achievable and sustainable. The budget process should involve collaboration and clear conversations with IJB partners, workforce, people who use services and other stakeholders around the difficult choices required to achieve financial sustainability. Complete – Added to IJB PFA Governance Log 28 25.09.24 Item 9 Integration Joint Boards Finance and Performance Report 2024 C Rae Work collaboratively with other IJBs and partners to systematically share learning to identify and develop: - Service redesign focused on early intervention and prevention. - Approaches focused on improving the recruitment and retention of the workforce. Complete – Added to IJB PFA Governance Log 29 25.09.24 Item 9 Integration Joint Boards Finance and Performance Report 2024 C Rae Work collaboratively with other IJBs and partners to understand what data is available and how it can be developed and used to fully understand and improve outcomes for those using IJB commissioned services. This should include a consideration of gaps in data. It should also include consideration of measures to understand Complete – Added to IJB PFA Governance Log Page 21 of 194
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12 the impact of preventative approaches. 30. 25.09.24 Item 9 Integration Joint Boards Finance and Performance Report 2024 C Rae Evaluate whether the local commissioning of care and support services, and the contracting of these services, adheres to the ethical commissioning and procurement principles, improving outcomes for people. Complete – Added to IJB PFA Governance Log 36. 27.08.20 25 Item 4 Matters Arising Information request on age assessments and carers during crisis periods Complete – Discussion at PFA in October 2026 32. 25.02.25 Item 8 Financial Monitoring Suggestion that Pharmacy Savings Approach could be brought back to IJB to get a restock of where things are and where they are going Complete – Added to work plan for future meeting 37. 27.08.20 25 Item 4 Matters Arising Use of reserves (to be discussed under Finance) Complete – Paper on agenda for 18 Feb 2026 Page 22 of 194
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REPORT Item No: 6 1. PURPOSE 1.1 This paper is coming to the Performance, Finance and Audit (PFA) Committee for: For approval For endorsement For noting 1.2 This report provides a summary of the North Lanarkshire University Health and Social Care Partnership (the Partnership) for the period 1 April 2026 to 30 June 2026. 2. ROUTE TO THE PERFORMANCE, FINANCE AND AUDIT COMMITTEE 2.1 This paper has been: Prepared By: Chief Finance Officer ☒ Reviewed By: Chief Officer ☒ Endorsed By: ☐ 3. RECOMMENDATIONS 3.1 It is recommended that the PFA Committee: (1) Acknowledge the contents of the report. (2) Acknowledge the projected outturn for 2026/27 is an underspend of £0.695m. 4. VARIATIONS TO DIRECTIONS 5. STRATEGIC COMMISSIONING FRAMEWORK 5.1 In line with the Integration Scheme, North Lanarkshire Integration Joint Board (IJB) directs resources to North Lanarkshire Council (NLC) and NHS Lanarkshire (NHSL), the partner organisations responsible for delivering the health and social care functions delegated to the IJB. 5.2 Direction Letters1 were approved by the IJB and issued to both NLC and NHSL in March 2026, setting out the integrated functions to be delivered on behalf of the IJB and the resources allocated to support those services during 2026/27. These directions support the delivery of the IJB's strategic priorities and provide the framework through which the IJB exercises its strategic commissioning responsibilities. 1 IJB Directions Letters to NLC and NHSL SUBJECT: Financial Monitoring Report 2026/27 TO: Performance, Finance and Audit Committee Lead Officer for Report: Chief Officer Author(s) of Report Chief Finance Officer DATE: 19 August 2026 Yes No N/A Item 6 Page 23 of 194
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5.3 The Strategic Commissioning Plan (SCP) 2023-26 concluded on 31 March 2026. A draft Strategic Commissioning Plan 2026-29 was presented to the IJB in June 20262, with final approval expected in September 2026 and formal launch thereafter. The new plan sets out five strategic priorities: • Prevention-Focused System • Tackling Inequality • Stronger Places and Communities • Healthy Living Across the Life Course • Equitable Access to Health and Social Care 5.4 The Strategic Commissioning Plan will be supported by a Programme of Change and Transformation which will translate these priorities into deliverable workstreams, outcomes and milestones, providing a structured framework for overseeing progress, managing risks and assessing the impact of service transformation. 5.5 Both partner organisations provide financial and operational performance information from their respective financial systems. This information is consolidated to provide the IJB with oversight of financial performance across delegated services and to support strategic decision-making. Budget monitoring is undertaken by the finance teams within NLC and NHSL and coordinated by the Chief Finance Officer, with reporting designed to support the IJB's assurance, governance and strategic commissioning responsibilities. 6. STRATEGIC FINANCIAL DASHBOARD 6.1 As a strategic commissioning organisation, it is important that financial performance is considered from an overarching IJB perspective as well as through the detailed operational performance of delegated services. The dashboard below provides a summary of the Partnership's overall financial position, including medium term financial sustainability, reserves, savings delivery and strategic risks, to support effective scrutiny and decision making by the Board. 2 IJB - Draft Strategic Commissioning Plan 2026-2029 Page 24 of 194
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7. 2026/27 OPERATIONAL FINANCIAL ANALYSIS Budget 7.1 The Medium-Term Financial Plan (MTFP) 2026/27 to 2028/29 3, approved by the IJB in March 2026, sets out the financial resources available to support delivery of the Partnership's strategic priorities and identifies the financial challenges anticipated over the medium term. The plan highlighted a cumulative budget gap of £67.464m across the three-year period, including £23.923m in 2026/27. The approved budget for delegated health and social care services in 2026/27 is £915.495m, as detailed in Appendix 1. 7.2 During the financial year, the approved budget is subject to change because of additional funding allocations, technical adjustments and the transfer of resources between budget headings. A summary of all budget movements approved to date, together with the resultant revised budget position, is provided in Appendix 2. Financial Performance 7.3 The financial information presented within this report is derived from NHS Lanarkshire's Month 3 monitoring position, as at 30 June 2026, and North Lanarkshire Council's Period 3 monitoring position, as at 19 June 2026. Based on the latest financial forecasts provided by both partner organisations, the Partnership is projecting a year-end underspend of £0.695m. This projection assumes that current levels of activity, expenditure and income continue for the remainder of the financial year. A summary of the overall financial position is provided in Tables 1 and 2. Table 1 Table 2 7.4 The projected year end variance can be attributed to £3.322m underspend in relation to the services delegated to health offset by a £2.627m overspend for 3 Medium Term Financial Plan 2026-2029 and Long-Term Financial Outlook Annual Projected Projected Service Area Budget Outturn Outturn Variance £m £m £m Core Delegated Services 619.780 620.376 (0.596) Hosted Services 215.781 214.490 1.291 Set Aside Services 79.934 79.934 0 Total 915.495 914.800 0.695 £m £m £m £m £m Health Care Services 612.105 0.000 612.105 608.783 3.322 Social Care Services 303.390 0.000 303.390 306.017 (2.627) TOTAL 915.494 0.000 915.494 914.800 0.695 Annual Budget 2026/27Partner Projected Year End Variance 2026/27 Projected Year End Spend 2026/27 In Year Drawdown From Reserves Revised Budget 2026/27 Page 25 of 194
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services delegated to social care. Appendix 3 details the projected variances within each area. 7.5 An explanation of the significant operational projected variances within these delegated services are provided below: 7.5.1 Employee Costs (Pays) – underspend of £6.424m Recruitment and retention pressures continue to be experienced nationally across health and social care services, resulting in ongoing workforce challenges for the Partnership. A range of actions are being progressed to improve recruitment, support workforce sustainability and reduce reliance on temporary staffing arrangements; however, vacancies remain across a number of service areas due to workforce shortages and competition for skilled staff. Additionally, there has been reduced spending on overtime and agency staffing. Consequently, a non-recurring underspend of £6.424m is currently forecast within employee costs for 2026/27. Section 10 of this report provides further detail on vacancy levels and the impact these are having on agency, bank aide and overtime costs. Social Care Services 7.5.2 Excluding employee costs reported in section 7.5.1, services delegated to Social Care are projecting an overspend of £3.623m, the majority of which relates to Payments to Other Bodies, primarily Care at Home and Independent Care Home provision. As part of the 2026/27 budget setting process, these budgets were increased by £23.155m to recognise inflationary uplifts and anticipated demand growth before a savings requirement of £7.900m was applied through the Medium- Term Financial Plan (MTFP). The projected overspend reflects the continued demand and cost pressures being experienced across adult social care services, together with the current anticipated shortfall in achieving the full value of planned savings within these areas during 2026/27. Further information on savings delivery is provided in Section 9. 7.5.3 The projections for independent care homes and care at home provision are demand led and are based on the full year costs for both current clients and those anticipated, therefore projections will alter as the year progresses. The current projections are based on the following: • Independent care homes have a yearly budget to fund 1,393 care plans but at present the number of care plans is 1,422 resulting in an overspend of £1.236m. • Care at Home costs are projected to overspend by £2.218m, the budget is based on funding 2,842 care plans however the actual plans in place total 2,889. Health Services 7.5.4 Non pay costs have a year to date overspend of £0.553m resulting in the reported projected overspend of £2.210m. As part of the Financial Plan process, a decision was taken to remove all historical cost pressures within non-pay budgets and instead reflect any remaining funding gap within a single central "Financial Plan" budget line. The current forecast overspend reflects the fact that savings have not yet been identified to offset these cost pressures. 7.5.5 In 2025-26, North HSCP delivered a marginal prescribing underspend of £0.014m at year-end, reflecting a broadly balanced position against the in-year allocation. Month 3 prescribing is reporting an underspend of £0.026m and has been calculated based on a combination of actual data received to April 2026 and estimated data Page 26 of 194
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for May and June 2026. Based on the data received to date the cost per item of medicines being prescribed is currently £10.40, which has increased from £10.42 in March 26. The number of items being dispensed has decreased by 3.72% based on the same period last year. 7.5.6 Hosted Services led by North Lanarkshire IJB are forecasting an overall underspend of £1.291m. There are a number of offsetting variances across this area however the most significant underspends are within Speech & Language Therapy, CAMHS, Forensic Psychiatry and Psychological Therapies which are partially offset by overspends in Children’s Services, Acute Adult Psychiatry, and Hospital at Home. 8. GENERAL RESERVES 8.1 In line with the IJB's Reserves Strategy, reserve balances continue to be monitored regularly to ensure sufficient financial resilience is maintained to manage emerging pressures, support transformation activity and deliver the Partnership's strategic priorities. A detailed review of reserves forms part of a separate report presented to this Committee. 8.2 The Partnership's opening reserves balance for 2026/27 was £102.817m. Based on the latest review and forecast utilisation of approved commitments, the projected reserves position at 31 March 2027 remains consistent at £102.817m, as summarised in Table 3 and detailed in Appendix 5. This reflects the quarter 1 position and is primarily attributable to the timing of planned reserve utilisation. Table 3 8.3 Further information on reserve movements, forecast utilisation and the continuing alignment of reserves to the IJB's financial planning assumptions, reserves strategy and strategic priorities is provided within the separate quarterly reserves update report considered elsewhere on this agenda. 9. SAVINGS 9.1 As outlined in Section 7, the MTFP identified a financial challenge of £23.923m for 2026/27. In response, a comprehensive savings programme was developed to support delivery of a balanced budget while maintaining the long-term financial sustainability of the Partnership. Of the total savings requirement, 95% (£22.727m) has been identified on a recurring basis, strengthening the Partnership's financial position in future years. The remaining 5% (£1.196m) relates to non-recurring solutions within Health Services across a number of smaller non-pay budgets. The recurring savings programme has been structured around three key themes: Medicines, Modernisation and Efficiency, and Transformation. LEAD PARTNER SUMMARY Opening Balance as at 1st April 2026 Transfers To / From Reserves Drawdown from Reserves Revised Balance as at 31 March 2027 £m £m £m £m NHSL Ring-Fenced Reserves 14.985 0.235 0.000 15.220 NLC/NHSL Earmarked Reserves 45.697 (0.235) 0.000 45.462 NLC/NHSL Risk-Based Reserves 21.270 0.000 0.000 21.270 NHSL Contingency Reserves 20.865 0.000 0.000 20.865 102.817 0.000 0.000 102.817Total Page 27 of 194
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9.2 To strengthen governance and oversight of the savings programme, a monthly Savings and Value Board was established from April 2026. The Board provides strategic oversight of savings delivery and transformation activity, monitors progress against approved savings targets, reviews risks and barriers to delivery, and agrees corrective actions where slippage occurs. Through regular scrutiny of financial, operational and performance impacts, the Board ensures that savings remain aligned to the Partnership's strategic priorities and that emerging pressures can be identified and addressed at the earliest opportunity. Progress and key risks are reported through the Partnership's established governance arrangements, including quarterly reporting to the Performance, Finance and Audit Committee. 9.3 At 30 June 2026, the Partnership has delivered £13.508m (59%) of the approved savings requirement. Delivery remains under active review through the Savings and Value Board, with progress against individual workstreams detailed in Appendix 6. Chart 1 10. VACANCY POSITION 2026/27 10.1 Table 4 shows the full time equivalent (FTE) vacancy numbers at 30 June 2026 within each service compared against their budgeted establishment. Table 4 Establishment Actual Vacancies FTE FTE FTE North West Locality 364.22 339.31 24.91 North East Locality 309.00 293.38 15.62 Adult Services 280.57 262.92 17.65 Children Services 586.10 531.63 54.47 Mental Health 1,214.40 1,125.78 88.62 Social Care Services 938.04 822.64 115.40 Home Support 971.07 919.68 51.39 Other 204.69 194.29 10.40 TOTAL 4,868.09 4,489.63 378.46 Position as at 30 June Service Page 28 of 194
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10.2 To help cover the vacant posts throughout the year, agency staff, bankaide, overtime and excess part time hours are used, the cost of which is included within the financial position reported. A detailed analysis of these costs is at appendix 7. 11. IMPLICATIONS 11.1 NATIONAL OUTCOMES People are able to look after and improve their own health and wellbeing and live in good health for longer ☐ People, including those with disabilities or long-term conditions, or who are frail, are able to live, as far as reasonably practicable, independently and at home or in a homely setting in their community ☐ People who use Health and Social Care Services have positive experiences of those services, and have dignity respected ☐ Health and Social Care Services are centred on helping to maintain or improve the quality of life of people who use those services ☐ Health and Social Care Services contribute to reducing health inequalities ☐ People who use Health and Social Care Services are safe from harm ☐ People who work in Health and Social Care Services feel engaged with the work they do and are supported to continuously improve the information, support, care, and treatment they provide ☐ Resources are used effectively and efficiently in the provision of Health and Social Care Services ☒ 11.2 ASSOCIATED MEASURE(S) Each partner is required to remain within their approved budgetary provision. 11.3 FINANCIAL This paper has been reviewed by Finance: Yes No N/A 11.4 RISK ASSESSMENT/RISK MANAGEMENT The strategic financial risks detailed in the IJB Risk Register has been updated where necessary and are included in a separate report to the IJB. Relevant Risk Register Details Current Risk Level Risk Owner Financial Sustainability – Short Term High Nicola Scott Financial Sustainability – Medium Term Very High Nicola Scott Financial Sustainability – Long Term Very High Nicola Scott Governance Failure High Nicola Scott Failure to meet Legislative Requirements Medium Pauline Izat / Morag Dendy / Joanne Jenkins 11.5 ENGAGEMENT & PARTICIPATION Please tick the engagement and participation objectives that link(s) with this piece of work and provide further details on the engagement and participation that was undertaken. Page 29 of 194
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Objectives Further details ☒ Involve stakeholders in the development work aimed at achieving the national outcomes The Director of Finance of NHSL and the Chief Officer (Finance & Technology) within NLC both continue to be consulted on the financial position of the NL IJB. ☐ Provide stakeholders with information on how to get involved ☐ Ensure a diverse range of engagement and participation and opportunities are in place to suit different needs ☐ Measure how well we involve community stakeholders in the planning, design, and delivery of our services ☒ Provide regular feedback on how stakeholder engagement and participation is shaping and influencing service development and delivery Financial information is shared with stakeholders on a regular basis and is provided to the PFA and IJB on a quarterly basis. ☒ Provide support to enable stakeholder representatives to participate meaningfully and confidently at meetings ☐ Develop participation guidelines to ensure a common understanding and set of expectations for both stakeholders and partnership staff ☒ Support engagement planning and participation in localities, taking account of other engagement activity and local plans across the Community Planning Partnership IJB Financial Plan and Reserves Strategy aligns and supports the IJB Strategic Commissioning Plan to ensure robust financial monitoring and scrutiny. 11.6 INEQUALITIES & FAIRER SCOTLAND DUTY Equality and Diversity Impact Assessment Completed & Fairer Scotland Impact Assessment Form Completed and EQIA added to website: Yes No N/A 12. BACKGROUND PAPERS As per foot notes. 13. APPENDICES Appendix 1 North Lanarkshire IJB Annual Budget 2026/27 Appendix 2 IJB Budget Reconciliation 2026/27 Appendix 3 North Lanarkshire Revenue Budget Position to 30 June 2026 Appendix 4.1 Hosted Services led by North Partnership to 30 June 2026 Appendix 4.2 Hosted Services led by South Partnership to 30 June 2026 Appendix 5 Movement in Reserves 2026/27 Page 30 of 194
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Appendix 6 Savings Progress to 30 June 2026 Appendix 7 Analysis of Additional Employee Costs 2026/27 Chief Finance Officer Members seeking further information about any aspect of this report, please contact Nicola Scott on telephone number 07816 126362. Page 31 of 194
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Appendix 1 North Lanarkshire IJB Annual Budget 2026/27 Annual Budget 2026/27 £m Health Care Services Health Care 316.390 Hosted Services 215.781 Set-Aside Budget 79.934 Total Expenditure - NHSL 612.105 Social Care Services Social Care Services Gross Expenditure 306.178 Social Care Services Gross Income (5.012) Social Care Services Net Expenditure 301.166 Housing Revenue Account 2.223 Social Care, Housing and Transport Services Net Expenditure 303.390 Total Expenditure - NHSL and NLC 915.495 Annual Budget 2026/27 £m NHS Lanarkshire Funding (612.105) Social Care Funding (24.602) Resource Transfer (25.184) Commissioned Services (7.370) Transfer from Reserves (Approved) 0.000 Total Funding - NHSL (669.262) NLC Funding - Social Care Services (244.010) NLC Funding - Housing Services (2.223) Transfer from Reserves (Approved) 0.000 Total Funding - NLC (246.233) Total Funding - NHSL and NLC (915.495) Care Group Funded By: Page 32 of 194
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Appendix 2 North Lanarkshire IJB Budget Reconciliation 2026/27 2025/26NHSL Financial Allocation to North Lanarkshire HSCP £m 2026/27 NLC Financial Allocation to North Lanarkshire HSCP £m 2026/27 North Lanarkshire HSCP Financial Allocation 297.628 2026/27 North Lanarkshire HSCP Financial Allocation 244.010 2026/27 Area Wide 8.122 NLC Funding - Housing Services 2.223 2026/27 Prescribing 85.256 NLC Financial Allocation at 19 June 2026 246.233 Set-Aside Budget 79.934 South Hosted @ 52% 49.386 Family Health Service South @ 52% 147.665 NHSL Financial Allocation at 31 May 2026 667.991 Budget Adjustments Posted in Month 3 Income 0.680 SG Allocations - Non Recurring 0.348 Pay Award/Board Allocations 0.045 Area Wide 0.261 South Hosted @ 52% -0.067 Family Health Service South @ 52% 0.002 Roundings 0.002 NHSL Financial Allocation at 30 June 2026 669.262 Page 33 of 194
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Appendix 3 North Lanarkshire IJB Revenue Budget Position 1 April 2026 to 30 June 2026 Annual Year To Date Variance Projected Year End Outturn Budget Budget Actual Total Total 2026/27 June 2026 June 2026 June 2026 2026/27 £m £m £m £m £m Health Care Services Locality and Other Services 64.733 16.938 16.316 0.622 2.489 Addiction Services 4.495 1.093 1.093 (0.000) (0.000) Medical and Nursing Directorate 4.473 1.068 0.971 0.097 0.390 Prescribing 84.915 20.379 20.353 0.026 0.104 Out of Area Services 1.723 0.381 0.634 (0.253) (1.013) Area Wide Services 8.383 1.845 1.829 0.015 0.062 Family Health Services 147.667 40.253 40.253 0.000 0.000 Hosted Services 215.781 55.226 54.903 0.323 1.291 Set-Aside Budget 79.934 19.984 19.984 0.000 0.000 Total Expenditure - NHSL 612.105 157.167 156.336 0.830 3.322 Social Care Services Social Care Services Gross Expenditure 306.178 70.656 71.469 (0.812) (3.520) Social Care Services Gross Income (5.012) (1.157) (1.363) 0.206 0.893 Social Care Services Net Expenditure 301.166 69.500 70.106 (0.606) (2.627) Housing Revenue Account 2.223 0.513 0.513 0.000 0.000 Social Care, Housing and Transport Services Net Expenditure 303.390 70.013 70.619 (0.606) (2.627) Total Expenditure - NHSL and NLC 915.495 227.180 226.956 0.224 0.695 Care Group Year To Date Page 34 of 194
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Appendix 4.1 June 2026 June 2026 June 2026 June 2026 June 2026 June 2026 Budget Actual Variance Budget Actual Variance £m £m £m £m £m £m £m Sexual Health Services 4.082 0.542 0.458 0.084 0.500 0.500 0.000 Continence Services 3.368 0.438 0.403 0.035 0.404 0.404 0.000 Immunisation Services 2.572 0.451 0.470 (0.019) 0.416 0.416 0.000 Speech and Language Therapy Services 8.159 1.064 0.792 0.272 0.982 0.982 0.000 Children and Adolescents Mental Health Services 16.284 2.065 1.705 0.360 1.906 1.906 0.000 Childrens Services 15.972 2.174 2.514 (0.340) 2.007 2.007 0.000 Integrated Equipment and Adaptations Store 0.567 0.074 0.134 (0.060) 0.068 0.068 0.000 Dietetics Services 5.002 0.648 0.607 0.041 0.598 0.598 0.000 Podiatry Services 5.243 0.682 0.564 0.118 0.630 0.630 0.000 Prisoner Healthcare Services 3.003 0.390 0.298 0.092 0.360 0.360 0.000 Blood Borne Viruses Services 1.877 0.244 0.232 0.012 0.225 0.225 0.000 Hospital at Home 3.332 0.433 0.577 (0.144) 0.400 0.400 0.000 Mental Health and Learning Disability Services 96.999 13.142 13.269 (0.127) 12.131 12.131 0.000 TOTAL 166.462 22.346 22.024 0.323 20.627 20.627 0.000 Year to Date North Lanarkshire IJB - 52% Share South Lanarkshire IJB - 48% Share Hosted Services Led by the North Partnership Annual Budget 2026/27 Year to Date Page 35 of 194
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Appendix 4.2 June 2026 June 2026 June 2026 June 2026 June 2026 June 2026 Budget Actual Variance Budget Actual Variance £m £m £m £m £m £m £m Community Dental Services 8.694 1.139 1.139 0.000 1.051 1.030 0.021 Brain Injury Unit 2.978 0.387 0.387 0.000 0.357 0.348 0.009 Out of Hours Services 11.748 1.462 1.462 0.000 1.350 1.132 0.217 Palliative Care Services 10.141 1.459 1.459 0.000 1.347 1.332 0.015 Physiotherapy Services 13.398 1.726 1.726 0.000 1.593 1.530 0.064 Primary Care Services 0.962 0.125 0.125 0.000 0.115 0.081 0.035 South Improving Cancer Journey 0.129 0.064 0.064 0.000 0.059 0.077 (0.018) Occupational Therapy Services 10.809 1.355 1.355 0.000 1.251 1.061 0.190 Diabetic Services 8.257 0.982 0.982 0.000 0.907 0.828 0.078 Primary Care Improvement Fund 27.728 3.553 3.553 0.000 3.279 3.301 (0.022) Primary Care Transformation Fund 0.000 0.000 0.000 0.000 0.000 0.000 0.000 TOTAL 94.845 12.253 12.253 0.000 11.310 10.720 0.590 North Lanarkshire IJB - 52% Share South Lanarkshire IJB - 48% Share Hosted Services Led by the South Partnership Annual Budget 2026/27 Year to Date Year to Date Page 36 of 194
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Appendix 5 MOVEMENT IN RESERVES LEAD PARTNER RING-FENCED RESERVES Opening Balance as at 1st April 2026 Transfers To / From Reserves Drawdown from Reserves Revised Balance as at 31 March 2027 Movement in Reserves 2026/27 Financial Year Reserve Established Financial Year Reserve Last Utlised £m £m £m £m £m NHSL Alcohol and Drug Partnership Funding 4.131 4.131 0.000 2024/25 2024/25 NHSL Area Wide Services - Refugees and Displaced Persons 0.121 0.121 0.000 2024/25 2025/26 NHSL Blood-Borne Viruses Services 0.274 0.274 0.000 2024/25 - NHSL District Nursing 0.373 0.373 0.000 2024/25 - NHSL Hospital at Home Services 0.881 0.881 0.000 2024/25 2025/26 NHSL Learning Disabilities Health Checks 0.491 0.491 0.000 2023/24 - NHSL Mental Health Action 15 0.730 0.730 0.000 2023/24 2024/25 NHSL Mental Health Diagnostic Support Service Dementia Post 1.131 1.131 0.000 2024/25 2024/25 NHSL Mental Health Digital Therapy Post 0.221 0.221 0.000 2024/25 2024/25 NHSL Mental Health Distress Brief Intervention 3.406 3.406 0.000 2024/25 2025/26 NHSL North Planning Band 2-4 Posts & Multi-Disciplinary Teams 2.096 2.096 0.000 2024/25 2025/26 NHSL Pharmacy Mental Health Recovery & NES Training 0.146 0.146 0.000 2026/27 - NHSL School Nursing 0.903 0.903 0.000 2024/25 2024/25 NHSL Third Sector Initiatives To Improve Health 0.075 0.075 0.000 2024/25 2024/25 NHSL Upper GI Dietetics Band 4 0.006 0.006 0.000 2024/25 2025/26 NHSL Paediatric Acute Funding 0.000 0.235 0.235 0.235 2026/27 - 14.985 0.235 0.000 15.220 0.235TOTAL RING-FENCED RESERVES Page 37 of 194
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Appendix 5 (Contd) LEAD PARTNER EAR MARKED RESERVES Opening Balance as at 1st April 2026 Transfers To / From Reserves Drawdown from Reserves Revised Balance as at 31 March 2027 Movement in Reserves 2026/27 Financial Year Reserve Established Financial Year Reserve Last Utlised £m £m £m £m £m NHSL MH Funding 1.500 1.500 0.000 2025/26 - NHSL Children and Adolescent Mental Health Services 2.602 2.602 0.000 2022/23 - NHSL Unscheduled Care: Contribution to Set Aside 8.752 8.752 0.000 2026/27 - NHSL Unscheduled Care: Hospital at Home 1.112 1.112 0.000 2026/27 - NHSL Unscheduled Care: Paediatrics 0.982 0.982 0.000 2026/27 - NHSL Unscheduled Care: NLC Winter 1.541 1.541 0.000 2026/27 - NHSL Unscheduled Care: General 0.867 0.867 0.000 2026/27 - NHSL Mental Health Recovery Renewal - Facilities Projects 1.029 1.029 0.000 2022/23 2023/24 NHSL Adult Social Care Winter Preparedness Fund 1.000 1.000 0.000 2022/23 2023/24 NHSL Staff Wellbeing 0.254 0.254 0.000 2022/23 - NHSL Minor Capital Works 0.951 0.951 0.000 2022/23 2025/26 NHSL Children and Adolescent Mental Health Services - Udston Top Up Funding 0.268 0.268 0.000 2024/25 2024/25 NHSL Development of Chryston Community Health Clinic 0.134 0.134 0.000 2023/24 - NHSL Breast Feeding Team (2 year funding) 0.054 0.054 0.000 2023/24 - NHSL Dietetics Services - Double Running Costs 0.055 0.055 0.000 2022/23 2024/25 NHSL Health Visiting Students/Trainees 0.029 0.029 0.000 2023/24 2024/25 NHSL Mental Health Wards Window Replacement 0.650 0.650 0.000 2022/23 - NHSL Neonatal & Paediatrics Dieteics Intervention (3 year funding) 0.079 0.079 0.000 2023/24 2025/26 NHSL Paediatric Diabetes Insulin Pumps and Additional Staff 0.501 0.501 0.000 2022/23 2025/26 NHSL Podiatry Services - Foot Screening 0.338 0.338 0.000 2022/23 2025/26 NHSL Scottish Clinical Leadership Fellowship 0.060 0.060 0.000 2022/23 2023/24 NHSL Sexual Health Services - Long-Acting Reversible Contraception (LARC) 0.280 0.280 0.000 2019/20 - NHSL Staff Training Academy 0.098 0.098 0.000 2023/24 - NHSL Vulnerable and Complex Cases - Test of Change 0.383 0.383 0.000 2023/24 - NHSL Paediatric Acute Funding 0.235 (0.235) 0.000 (0.235) 2026/27 - NHSL Ligature Spend 8.886 8.886 0.000 2026/27 - NHSL MMRV Funding 0.415 0.415 0.000 2026/27 - NHSL Mental Health Improvement Post (18 months) 0.090 0.090 0.000 2026/27 - NHSL Neuro Psych 0.264 0.264 0.000 2026/27 - NHSL Psychiatry Liaison 0.611 0.611 0.000 2026/27 - NHSL GJ Coathill 0.200 0.200 0.000 2026/27 - NHSL North IJB Staff Wellbeing 0.254 0.254 0.000 2026/27 - NHSL Marmot monies 2.000 2.000 0.000 2026/27 - NHSL Medicine Growth Fund 0.620 0.620 0.000 2026/27 - NHSL Carehomes 0.750 0.750 0.000 2026/27 -Page 38 of 194
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Appendix 5 (Contd) NLC Business Case - Non-Recurring NLC Costs 0.022 0.022 0.000 2022/23 2025/26 NLC Carers Act 2018 - Support 2.439 2.439 0.000 2022/23 2025/26 NLC Digital and IT Strategy Technology Improvements - Community Alarms 0.111 0.111 0.000 2022/23 2025/26 NLC Digital and IT Strategy Technology Improvements - Home Support Scheduling System 3.045 3.045 0.000 2022/23 2025/26 NLC Digital and IT Strategy Technology Improvements - SWIS 0.000 0.000 0.000 2022/23 2025/26 NLC Home Support Resilience (2 year funding) 0.250 0.250 0.000 2023/24 2025/26 NLC Mental Health Social Workers 2 x NL10 x 24 months 0.149 0.149 0.000 2022/23 2025/26 NLC Staff Training Academy 0.426 0.426 0.000 2022/23 2025/26 NLC MHO Capacity Funding 0.291 0.291 0.000 2022/23 2025/26 NLC Statutory Appropriate Adults 0.175 0.175 0.000 2025/26 2025/26 NLC Sessional - School summer placements 0.182 0.182 0.000 2025/26 - NLC SDS Transformational Funding 0.458 0.458 0.000 2025/26 2025/26 NLC FAI legal costs 0.083 0.083 0.000 2025/26 2025/26 NLC Child and Adult Protection - resourcing multi agency reviews 0.060 0.060 0.000 2026/27 - NLC MARR CHARTS / HOME SUPPORT 0.110 0.110 0.000 2026/27 - NLC Pharmacy tech post 0.050 0.050 0.000 2026/27 - 45.697 (0.235) 0.000 45.462 (0.235) LEAD PARTNER RISK-BASED RESERVES Opening Balance as at 1st April 2026 Transfers To / From Reserves Drawdown from Reserves Revised Balance as at 31 March 2027 Movement in Reserves 2026/27 Financial Year Reserve Established Financial Year Reserve Last Utlised £m £m £m £m £m NHSL Prescribing Fund 5.066 5.066 0.000 2017/18 - NLC Social Care Demand 16.204 16.204 0.000 2021/22 - 21.270 0.000 0.000 21.270 0.000 LEAD PARTNER RING-FENCED RESERVES Opening Balance as at 1st April 2026 Transfers To / From Reserves Drawdown from Reserves Revised Balance as at 31 March 2027 Movement in Reserves 2026/27 Financial Year Reserve Established Financial Year Reserve Last Utlised £m £m £m £m £m NHSL Contingency Balance Held By NHSL 20.865 20.865 0 2022/23 - 20.865 0.000 0.000 20.865 0 102.817 0.000 0.000 102.817 0.000TOTAL RESERVES TOTAL RISK-BASED RESERVES TOTAL CONTINGENCY FUND RESERVES TOTAL EARMARKED RESERVES Page 39 of 194
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Appendix 6 Description of Approved Saving Partner Target Value Achieved to Date Savings Gap Description Value Budget Gap Commentary RAG Status £m £m £m £m £m Medicines - Prescribing Review Continue to maximise cost reductions resulting from saving. This will be done through various workstreams including Polypharmacy Reviews, Scriptswitch, Medicines of Low Clinical Value, Practice Switches, Care Home Team reviews non medicines reviews, special clawback, Renal Switch and any other opportunistic reviews that develop. Health 4.416 1.134 3.282 - 0 3.282 Workforce Review- Health Clincal Services Review and redesign infrastructure across Clinical Services to streamline portfolios and reduce posts as they become vacant. Health 3.056 2.1 0.956 - 0 0.956 Workforce Review- Social Care Review and redesign infrastructure across Social Care to streamline portfolios and create more efficient practice to support operations there will be less demand in some areas and opportunity to skill mix. As this develops vacant posts will be reviewed. Social Care 0.300 0.059 0.241 - 0 0.241 Non Pay Budgets Removal of non-pay budgets previously used for non-recurring project costs that are no concluded. Health 0.489 0.429 0.060 - 0 0.060 Equipment & Contract Review Review the infrastructure across area wide social work services by considering; utilising the recurring underspend within the EAS service; utilise saving from recent end to contractual arrangements for community-based day support services and explore commissioning arrangements for Carers and Advocacy contracts within already set exit points. Social Care 0.643 0.624 0.019 - 0 0.019 Approved Savings Replacement Saving / Funding Source MEDICINES MODERNISATION & EFFICIENCY Page 40 of 194
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Appendix 6 Individual Budgets It is proposed that the work to review Individual Budgets will continue. The work that has been undertaken has demonstrated that by adopting a strengths-based approach and working with families and communities’ people can be supported at home through a broad range of community resources. There will be an emphasis on early intervention and promoting independence for as long as possible utilising resources to compliment individual, paid support. This proposal will Review of Individual Budget Care Packages across Social Care. The saving will be apportioned across each locality. Social Care 3.000 0.782 2.218 - 0 2.218 Home First Approach – Review of Independent Care Homes Fully implement a Home First approach supporting people at home for as long as possible, thus reducing the length of stay per resident. Development of community services to provide a range of support to ensure inclusiveness, reduce isolation as well as being able to access specialist support for those who are frail and/ or living with a long term condition to age well. Social Care 4.900 3.664 1.236 - 0 1.236 Home Support Redesign Finalise the Home Support operating model focussing on Home Assessment with a reablement ethos to ensure those requiring ongoing paid support have the right support. In addition, develop and embed work practices that deliver more efficient practices and utilise resource more effectively. This will remove duplication and align staff teams and budgets appropriately. Social Care 3.000 3.000 0.000 - 0 0.000 Locality Redesign Transformation and redesign of community-based health services will be progressed through HSCP led change activity, aligned to NHS Lanarkshire system wide improvement priorities. Proposals will be developed through partnership working with South Lanarkshire University Health and Social Care Partnership, with opportunities for cross Lanarkshire alignment and joint working explored where appropriate to support consistency, sustainability and equitable access. As part of this programme, redesign of locality services, including Treatment Rooms, Health Visiting, Community Nursing, Mental Health and Integrated Day Services, will be progressed collaboratively to deliver sustainable, preventative and needs led provision within available resources. Health 2.736 1.629 1.107 - 0 1.107 Bladder and Bowel Service Review Commission a review of the bladder and bowel service. Which will include a review and skill mix of the current staffing model. Also look to move to quarterly delivery of products to care homes as well as a review of products currently supplied to patients across Lanarkshire. Health 0.187 0.087 0.100 - 0 0.100 TOTAL HEALTH & SOCIAL CARE PARTNERSHIP 22.727 13.508 9.219 0.000 9.219 RAG Status Key Saving achieved Saving partially achieved and has reached expected year to date target Saving not achieved to date TRANSFORMATION Page 41 of 194
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Appendix 7 ANALYSIS OF ADDITIONAL EMPLOYEE COSTS 2026/27 North West Locality £ North East Locality £ Adult Services £ Children Services £ Mental Health £ Other £ TOTAL £ 1 87,037 52,453 29,468 72,211 515,061 6,165 762,394 2 95,320 45,433 28,722 76,860 514,605 5,637 766,576 3 88,305 33,840 24,890 92,014 493,643 7,845 740,536 TOTAL 270,662 131,725 83,080 241,085 1,523,309 19,646 2,269,507 North West Locality £ North East Locality £ Adult Services £ Children Services £ Mental Health £ Social Care Services £ TOTAL £ 1 1,158 0 0 40,912 281,941 0 324,012 2 540 0 0 65,541 311,010 0 377,090 3 1,494 0 0 56,145 361,442 0 419,081 TOTAL 3,192 0 0 162,598 954,392 0 1,120,182 North West Locality £ North East Locality £ Adult Services £ Children Services £ Mental Health £ Social Care Services £ Home Support £ Other £ TOTAL £ 1 9,377 1,004 3,888 28,219 23,737 10,048 -5,142 1,036 72,167 2 9,183 1,174 4,014 19,865 30,300 81,050 316,667 1,043 463,296 3 8,853 757 2,674 28,898 25,811 76,555 303,186 1,576 448,310 TOTAL 27,412 2,935 10,576 76,982 79,848 167,654 614,712 3,655 983,773 North West Locality £ North East Locality £ Adult Services £ Children Services £ Mental Health £ Other £ TOTAL £ 1 5,761 1,935 15,031 11,019 7,987 1,814 43,547 2 3,216 893 10,381 4,869 5,918 800 26,077 3 2,344 829 9,895 7,121 7,326 2,017 29,533 TOTAL 11,321 3,658 35,307 23,009 21,231 4,631 99,157 Period OVERTIME COSTS YEAR TO DATE Period EXCESS PART TIME COSTS YEAR TO DATE Period BANKAIDE COSTS YEAR TO DATE Period AGENCY COSTS YEAR TO DATE Page 42 of 194
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REPORT Item No: 7 SUBJECT: IJB Reserves 2026/27 – Quarterly Update TO: Performance Finance & Audit Committee Lead Officer for Report: Chief Finance Officer Author(s) of Report Chief Finance Officer DATE: 19 August 2026 1. PURPOSE OF REPORT 1.1 This paper is coming to the Performance, Finance and Audit Committee (PFAC) for: For approval For endorsement For noting 1.2 This report provides an update on the review of the North Lanarkshire Integration Joint Board (IJB) reserves. 2. ROUTE TO THE INTEGRATION JOINT BOARD 2.1 This paper has been: Prepared By: Chief Finance Officer ☒ Reviewed By: Chief Officer ☒ Endorsed By: ☐ 3. RECOMMENDATIONS 3.1 It is recommended that the PFAC: (1) Acknowledge the contents of the report (2) Approve the realignments outlined in section 7.5 4. VARIATIONS TO DIRECTIONS 5. STRATEGIC APPROACH 5.1 The effective management of reserves is fundamental to the IJB’s long-term financial sustainability. Reserves provide a mechanism for managing financial risk, supporting transformation and investment activity, and ensuring that resources can be deployed in a planned and sustainable manner. 5.2 The IJB's Reserves Strategy seeks to balance the need to maintain adequate financial resilience with the expectation that resources are directed to frontline service delivery wherever possible. Regular review of reserve balances helps ensure that funds remain aligned to approved priorities and emerging organisational requirements. Yes No N/A Item 7 Page 43 of 194
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5.3 Quarterly monitoring of reserves provides assurance that balances are being managed appropriately, planned expenditure remains deliverable, and opportunities are identified to realign resources where they are no longer required for their original purpose. 5.4 This report sets out the current reserves position, any significant movements during the period, the forecast year-end balance and an assessment of the extent to which reserves continue to support the Partnership's strategic and financial objectives. 6. OPENING RESERVES POSITION 6.1 As part of the 2025/26 year-end closure process, a comprehensive review of all reserve balances was undertaken by both partners to ensure that reserves remain appropriate, aligned to approved commitments and sufficient to address ongoing financial risks and service pressures. The review also incorporated the proposed allocation of the 2025/26 year-end surplus. 6.2 Following completion of this exercise, the Partnership's opening reserves position for 2026/27 is £102.817m, as summarised in Table 1. Table 1: 6.3 The opening balance reflects the outcome of the annual reserves review and provides the baseline against which reserve movements and utilisation during 2026/27 will be monitored. 7. RESERVES MONITORING AND FORWARD POSITION 7.1 Based on the position as at 30 June 2026, the first financial monitoring report forecasts a year-end reserves balance of £102.817m. This is consistent with the opening reserves position and reflects the fact that there has been limited utilisation of reserves during the first quarter of the financial year. 7.2 The forecast position is largely attributable to the timing of planned reserve utilisation rather than a reduction in the requirement to deploy reserves during 2026/27. Within Social Care Services, approved drawdowns are generally processed as part of year- end accounting entries and, as such, are not currently reflected within the forecast position. Within Health Services, a number of planned commitments that were expected to be funded from reserves are presently being met through in-year non- recurring underspends, reducing the requirement for a reserve drawdown at this stage of the financial year. 7.3 A review of the forecast position has been undertaken across both Health and Social Care Services to assess anticipated reserve utilisation and ensure balances continue Opening Balance As At 1st April 2026 £m NHSL Ring-Fenced Reserves 14.985 NLC/NHSL Earmarked Reserves 45.697 NLC/NHSL Risk-Based Reserves 21.270 NHSL Contingency Reserves 20.865 102.817Total Partner Reserve Category Page 44 of 194
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to reflect approved commitments, service priorities and financial risks. The findings of this review are set out below. Social Care Services 7.4 As at Period 3 (19 June 2026), reserve utilisation of £4.420m is forecast for 2026/27. This position reflects the anticipated cost of approved commitments to be funded from reserves and assumes that the current projected Social Care overspend of £2.627m will be funded from the Risk Reserve. 7.5 Senior Management Team have approved, in principle, the transfer of £0.333m from the Social Care Demand Risk reserve to establish and enhance a number of earmarked reserves. Members are asked to endorse the following proposals: • The creation of three new earmarked reserves totalling £0.326m to support temporary posts within the Mosaic Data Quality, Proportionate Care and Older Adults services. • An increase of £0.006m to the School Summer Placement Reserve to reflect the final costs associated with the 2026/27 programme cohort. 7.6 Taking account of the forecast reserve utilisation of £4.420m and the proposed reserve realignments outlined above, the projected year-end reserve balance is expected to reduce from £102.817m to £98.397m. This position reflects the planned use of reserves to support approved commitments and the current assumption that the forecast Social Care overspend will be met from the Risk Reserve. Health Services 7.7 No reserve drawdown is currently forecast within Health Services. This reflects the availability of in-year non-recurring underspends which are presently being utilised to fund commitments that were originally expected to be supported through reserves. As a result, reserve balances remain unchanged at this stage of the financial year. 7.8 A comprehensive review of Health Service reserves is planned following Month 4 financial monitoring. This review will assess the continued requirement for reserves that were established to support specific commitments and, where appropriate, will recommend that balances no longer required for their original purpose are transferred to the Risk and Contingency Reserve. In addition, a number of commitments are expected to incur expenditure during July and August, the impact of which will be reflected in the Q2 Update report. 7.9 During a review of reserve classifications, it was identified that the £0.235m Paediatric Acute Funding Reserve had been incorrectly categorised as an earmarked reserve within the 2025/26 year-end position. As the funding relates to a specific ring-fenced allocation, the reserve should be classified as ring-fenced rather than earmarked. Appendix 1 reflects the transfer required to correct this classification. 7.10 The detailed reserve position, including opening balances, forecast utilisation, proposed realignments and projected closing balances, is provided in Appendix 1 for Members' information and scrutiny. 8. STRATEGIC RESERVES ASSESSMENT 8.1 In line with the Partnership's Reserves Strategy and Medium-Term Financial Plan, the adequacy of risk-based and contingency reserves continues to be monitored on a regular basis. These reserves provide an important safeguard against financial Page 45 of 194
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uncertainty and support the Partnership's ability to manage emerging risks and service pressures. 8.2 At quarter 1 the risk-based and contingency reserves remain at approximately 6% of the core financial envelope. While this exceeds the Partnership's approved target level of 4%, it reflects the favourable outturn position reported for 2025/26 and provides additional resilience in the context of the significant financial challenges facing the Partnership. 8.3 No change to the approved reserves strategy is proposed at this stage. The adequacy and strategic application of reserves will continue to be considered as part of the annual reserves strategy review and wider financial planning process. 9. IMPLICATIONS 9.1 NATIONAL OUTCOMES People are able to look after and improve their own health and wellbeing and live in good health for longer ☐ People, including those with disabilities or long-term conditions, or who are frail, are able to live, as far as reasonably practicable, independently and at home or in a homely setting in their community ☐ People who use Health and Social Care Services have positive experiences of those services, and have dignity respected ☐ Health and Social Care Services are centred on helping to maintain or improve the quality of life of people who use those services ☐ Health and Social Care Services contribute to reducing health inequalities ☐ People who use Health and Social Care Services are safe from harm ☐ People who work in Health and Social Care Services feel engaged with the work they do and are supported to continuously improve the information, support, care, and treatment they provide ☐ Resources are used effectively and efficiently in the provision of Health and Social Care Services ☒ 9.2 ASSOCIATED MEASURE(S) Each partner is required to remain within their approved budgetary provision. 9.3 FINANCIAL This paper has been reviewed by Finance: Yes No N/A 9.4 RISK ASSESSMENT/RISK MANAGEMENT The strategic financial risks detailed in the IJB Risk Register has been updated where necessary and are included in a separate report to the IJB. Relevant Risk Register Details Current Risk Level Risk Owner Financial Sustainability – Short Term High Nicola Scott Financial Sustainability – Medium Term Very High Nicola Scott Financial Sustainability – Long Term Very High Nicola Scott Governance Failure High Nicola Scott Page 46 of 194
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Failure to meet Legislative Requirements Medium Pauline Izat / Morag Dendy / Joanne Jenkins 9.5 ENGAGEMENT & PARTICIPATION Please tick the engagement and participation objectives that link(s) with this piece of work and provide further details on the engagement and participation that was undertaken. Objectives Further details ☒ Involve stakeholders in the development work aimed at achieving the national outcomes The Director of Finance of NHSL and the Chief Officer (Finance & Technology) of NLC both continue to be consulted on the financial position of the NL IJB. ☐ Provide stakeholders with information on how to get involved ☐ Ensure a diverse range of engagement and participation and opportunities are in place to suit different needs ☐ Measure how well we involve community stakeholders in the planning, design, and delivery of our services ☒ Provide regular feedback on how stakeholder engagement and participation is shaping and influencing service development and delivery Financial information is shared with stakeholders on a regular basis and is provided to the PFA and IJB on a quarterly basis. ☒ Provide support to enable stakeholder representatives to participate meaningfully and confidently at meetings ☐ Develop participation guidelines to ensure a common understanding and set of expectations for both stakeholders and partnership staff ☒ Support engagement planning and participation in localities, taking account of other engagement activity and local plans across the Community Planning Partnership IJB Financial Plan and Reserves Strategy aligns and supports the IJB Strategic Commissioning Plan to ensure robust financial monitoring and scrutiny. 9.6 INEQUALITIES & FAIRER SCOTLAND DUTY Equality and Diversity Impact Assessment Completed & Fairer Scotland Impact Assessment Form Completed: Yes No N/A 10. BACKGROUND PAPERS N/A Page 47 of 194
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11. APPENDICES Appendix 1 Quarter 1 Reserves Balances Nicola Scott Chief Finance Officer Members seeking further information about any aspect of this report, please contact Nicola on telephone number 07581 007187. Page 48 of 194
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Appendix 1 2026/27 Opening Balance Revised Balance as at £m 31st March 2027 £m £m £m £m £m NHSL Alcohol and Drug Partnership Funding 4.131 4.131 0.000 2024/25 2024/25 NHSL Area Wide Services - Refugees and Displaced Persons 0.121 0.121 0.000 2024/25 2025/26 NHSL Blood-Borne Viruses Services 0.274 0.274 0.000 2024/25 - NHSL District Nursing 0.373 0.373 0.000 2024/25 - NHSL Hospital at Home Services 0.881 0.881 0.000 2024/25 2025/26 NHSL Learning Disabilities Health Checks 0.491 0.491 0.000 2023/24 - NHSL Mental Health Action 15 0.730 0.730 0.000 2023/24 2024/25 NHSL Mental Health Diagnostic Support Service Dementia Post 1.131 1.131 0.000 2024/25 2024/25 NHSL Mental Health Digital Therapy Post 0.221 0.221 0.000 2024/25 2024/25 NHSL Mental Health Distress Brief Intervention 3.406 3.406 0.000 2024/25 2025/26 NHSL North Planning Band 2-4 Posts & Multi-Disciplinary Teams 2.096 2.096 0.000 2024/25 2025/26 NHSL Pharmacy Mental Health Recovery & NES Training 0.146 0.146 0.000 2026/27 - NHSL School Nursing 0.903 0.903 0.000 2024/25 2024/25 NHSL Third Sector Initiatives To Improve Health 0.075 0.075 0.000 2024/25 2024/25 NHSL Upper GI Dietetics Band 4 0.006 0.006 0.000 2024/25 2025/26 NHSL Paediatric Acute Funding 0.000 0.235 0.235 0.235 2026/27 - 14.985 0.235 0.000 15.220 0.235 Financial Year Reserve Established Movement in Reserves 2025/26 Financial Year Reserve Last Utlised Partner HSCP RESERVES INCREASES AND REALIGNMENTS TOTAL RING-FENCED RESERVES Transfers To / From Reserves Drawdown from Reserves Page 49 of 194
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Appendix 1 2026/27 Opening Balance Revised Balance as at £m 31st March 2027 £m £m £m £m £m Financial Year Reserve Established Movement in Reserves 2025/26 Financial Year Reserve Last Utlised Partner HSCP RESERVES INCREASES AND REALIGNMENTS Transfers To / From Reserves Drawdown from Reserves NHSL Unscheduled Care: Hospital at Home 1.112 1.112 0.000 2026/27 - NHSL Unscheduled Care: Paediatrics 0.982 0.982 0.000 2026/27 - NHSL Unscheduled Care: NLC Winter 1.541 1.541 0.000 2026/27 - NHSL Unscheduled Care: General 0.867 0.867 0.000 2026/27 - NHSL Mental Health Recovery Renewal - Facilities Projects 1.029 1.029 0.000 2022/23 2023/24 NHSL Adult Social Care Winter Preparedness Fund 1.000 1.000 0.000 2022/23 2023/24 NHSL Staff Wellbeing 0.254 0.254 0.000 2022/23 - NHSL Minor Capital Works 0.951 0.951 0.000 2022/23 2025/26 NHSL Children and Adolescent Mental Health Services - Udston Top Up Funding 0.268 0.268 0.000 2024/25 2024/25 NHSL Development of Chryston Community Health Clinic 0.134 0.134 0.000 2023/24 - NHSL Breast Feeding Team (2 year funding) 0.054 0.054 0.000 2023/24 - NHSL Dietetics Services - Double Running Costs 0.055 0.055 0.000 2022/23 2024/25 NHSL Health Visiting Students/Trainees 0.029 0.029 0.000 2023/24 2024/25 NHSL Mental Health Wards Window Replacement 0.650 0.650 0.000 2022/23 - NHSL Neonatal & Paediatrics Dieteics Intervention (3 year funding) 0.079 0.079 0.000 2023/24 2025/26 NHSL Paediatric Diabetes Insulin Pumps and Additional Staff 0.501 0.501 0.000 2022/23 2025/26 NHSL Podiatry Services - Foot Screening 0.338 0.338 0.000 2022/23 2025/26 NHSL Scottish Clinical Leadership Fellowship 0.060 0.060 0.000 2022/23 2023/24 NHSL Sexual Health Services - Long-Acting Reversible Contraception (LARC) 0.280 0.280 0.000 2019/20 - NHSL Staff Training Academy 0.098 0.098 0.000 2023/24 - NHSL Vulnerable and Complex Cases - Test of Change 0.383 0.383 0.000 2023/24 - NHSL Paediatric Acute Funding 0.235 (0.235) 0.000 (0.235) 2026/27 - NHSL Ligature Spend 8.886 8.886 0.000 2026/27 - NHSL MMRV Funding 0.415 0.415 0.000 2026/27 - NHSL Mental Health Improvement Post (18 months) 0.090 0.090 0.000 2026/27 - NHSL Neuro Psych 0.264 0.264 0.000 2026/27 - NHSL Psychiatry Liaison 0.611 0.611 0.000 2026/27 - NHSL GJ Coathill 0.200 0.200 0.000 2026/27 - NHSL North IJB Staff Wellbeing 0.254 0.254 0.000 2026/27 - NHSL Marmot monies 2.000 2.000 0.000 2026/27 - NHSL Medicine Growth Fund 0.620 0.620 0.000 2026/27 - NHSL Carehomes 0.750 0.750 0.000 2026/27 - Page 50 of 194
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Appendix 1 Partner Reserve Category Projected Balance as at 31st March 2027 £m NHSL Ring-Fenced Reserves 15.220 NLC/NHSL Earmarked Reserves 45.462 NLC/NHSL Risk-Based Reserves 21.270 NHSL Contingency Reserves 20.865 Total 102.817 2026/27 Opening Balance Revised Balance as at £m 31st March 2027 £m £m £m £m £m Financial Year Reserve Established Movement in Reserves 2025/26 Financial Year Reserve Last Utlised Partner HSCP RESERVES INCREASES AND REALIGNMENTS Transfers To / From Reserves Drawdown from Reserves NLC Business Case - Non-Recurring NLC Costs 0.022 0.022 0.000 2022/23 2025/26 NLC Carers Act 2018 - Support 2.439 2.439 0.000 2022/23 2025/26 NLC Digital and IT Strategy Technology Improvements - Community Alarms 0.111 0.111 0.000 2022/23 2025/26 NLC Digital and IT Strategy Technology Improvements - Home Support Scheduling System 3.045 3.045 0.000 2022/23 2025/26 NLC Digital and IT Strategy Technology Improvements - SWIS 0.000 0.000 0.000 2022/23 2025/26 NLC Home Support Resilience (2 year funding) 0.250 0.250 0.000 2023/24 2025/26 NLC Mental Health Social Workers 2 x NL10 x 24 months 0.149 0.149 0.000 2022/23 2025/26 NLC Staff Training Academy 0.426 0.426 0.000 2022/23 2025/26 NLC MHO Capacity Funding 0.291 0.291 0.000 2022/23 2025/26 NLC Statutory Appropriate Adults 0.175 0.175 0.000 2025/26 2025/26 NLC Sessional - School summer placements 0.182 0.182 0.000 2025/26 - NLC SDS Transformational Funding 0.458 0.458 0.000 2025/26 2025/26 NLC FAI legal costs 0.083 0.083 0.000 2025/26 2025/26 NLC Child and Adult Protection - resourcing multi agency reviews 0.060 0.060 0.000 2026/27 - NLC MARR CHARTS / HOME SUPPORT 0.110 0.110 0.000 2026/27 - NLC Pharmacy tech post 0.050 0.050 0.000 2026/27 - 45.697 (0.235) 0.000 45.462 (0.235) NHSL Prescribing Fund 5.066 5.066 0.000 2017/18 - NLC Social Care Demand 16.204 16.204 0.000 2021/22 2025/26 21.270 0.000 0.000 21.270 0.000 NHSL Contingency Balance Held By NHSL 20.865 20.865 0.000 2022/23 - 20.865 0.000 0.000 20.865 0.000 TOTAL 102.817 0.000 0.000 102.817 0.000 TOTAL EARMARKED RESERVES TOTAL RISK-BASED RESERVES TOTAL CONTINGENCY FUND RESERVES Page 51 of 194
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1 REPORT Item No: 8 SUBJECT: Performance Update – 01st January 2026 to 31st March 2026, Quarter 4 2025/26 TO: Integration Joint Board Performance, Finance & Audit Committee Lead Officer for Report: Morag Dendy, Head of Planning, Performance and Quality Assurance Author(s) of Report Stephen Forrest, Performance Manager DATE: 19 August 2026 1. PURPOSE OF REPORT This paper is coming to the IJB for: For approval ☐ For endorsement ☐ To note ☒ 2. ROUTE TO THE BOARD This paper has been: Prepared By: ☒ Reviewed By: ☒ Endorsed By: ☐ Prepared by: Performance Manager Reviewed by: Senior Manager, Strategy & Performance Item 8 Page 53 of 194
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2 3. RECOMMENDATIONS It is recommended that the IJB/IJB PFA Committee: (1) Note the contents of the report and the appendix. 4. VARIATIONS TO DIRECTIONS? 5. BACKGROUND/SUMMARY OF KEY ISSUES The Chief Officer has joint quarterly performance review meetings with the Chief Executives of NHS Lanarkshire and North Lanarkshire Council. These meetings are supported by a Chief Executives Performance Framework comprising a range of performance measures taken from across both the health and social work systems, including relevant targets and trajectories for the measures presented. Each quarter there are areas for improvement identified within the performance framework; these are identified using a RAG rating and those measures that are flagged as Red or Amber are subject to improvement or corrective action. The performance review meetings are used as a means for jointly agreeing these actions. 6. CONCLUSIONS The areas for improvement and corrective action identified as RAG Red and Amber are attached as Appendix 1. The areas for improvement identified in Appendix 1 are being progressed as a matter of priority, and progress updates will be reported at future meetings of the Board and the Performance, Finance & Audit Committee. 7. IMPLICATIONS 7.1 NATIONAL OUTCOMES Link(s) to National Health and Wellbeing Outcomes People are able to look after and improve their own health and wellbeing and live in good health for longer ☒ People, including those with disabilities or long-term conditions, or who are frail, are able to live, as far as reasonable practicable, independently and at home or in a homely setting in their community ☒ Yes ☐ No ☐ N/A ☒ Page 54 of 194
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3 People who use Health and Social Care Services have positive experiences of those services, and have dignity respected ☒ Health and Social Care Services are centred on helping to maintain or improve the quality of life of people who use those services ☒ Health and Social Care Services contribute to reducing health inequalities ☒ People who use Health and Social Care Services are safe from harm ☒ People who work in Health and Social Care Services feel engaged with the work they do and are supported to continuously improve the information, support, care and treatment they provide ☒ Resources are used effectively and efficiently in the provision of Health and Social Care Services ☒ 7.2 ASSOCIATED MEASURE(S) None. 7.3 FINANCIAL This paper has been reviewed by Finance: 7.4 RISK ASSESSMENT/RISK MANAGEMENT Relevant Risk Register Details Current Risk Level Risk Owner IJB 11.21 - Oversight of Performance Activity Low Claire Rae NLC RIA0000460 – Performance & planning High NLC – Social Work/Social care 7.5 ENGAGEMENT & PARTICPATION Please tick the engagement and participation objectives that link(s) with this piece of work and provide further details regarding the engagement and participation that was undertaken. Objectives Further Details ☐ Involve stakeholders in the development work aimed at achieving the national outcomes ☐ Provide stakeholders with information on how to get involved Yes ☐ No ☐ N/A ☒ Page 55 of 194
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4 ☐ Ensure a diverse range of engagement and participation and opportunities are in place to suit different needs ☐ Measure how well we involve community stakeholders in the planning, design and delivery of our services ☐ Provide regular feedback on how stakeholder engagement and participation is shaping and influencing service development and delivery ☒ Provide support to enable stakeholder representatives to participate meaningfully and confidently at meetings The performance information, with the corresponding improvement and corrective actions will enable stakeholder representatives to participate in wider discussion about performance. ☐ Develop participation guidelines to ensure a common understanding and set of expectations for both stakeholders and partnership staff ☒ Support engagement planning and participation in localities, taking account of other engagement activity and local plans across the Community Planning Partnership The performance information, with the corresponding improvement and corrective actions supports locality planning. 7.6 INEQUALITIES & FAIRER SCOTLAND DUTY EQIA Completed & Fairer Scotland Impact Assessment Form Completed and attached to report: EQIA added to website: 8. BACKGROUND PAPERS Yes ☐ No ☐ N/A ☒ Yes / Date added ☐ No ☐ N/A ☒ Page 56 of 194
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5 None. 9. APPENDICES Appendix One - Areas for Improvement – 01st January 2026 to 31st March 2026, Quarter 4 2025/26 CHIEF ACCOUNTABLE OFFICER (or Depute) Head of Planning, Performance and Quality Assurance Members seeking further information about any aspect of this report, please contact the following; Stephen Forrest – Performance Manager Stephen.Forrest@lanarkshire.scot.nhs.uk Page 57 of 194
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6 1. Alcohol Brief Interventions Target 2025/26 2025/26 Q3 2025/26 Q4 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status Alcohol Brief Interventions North 3047 *annualised 453 556 RED Alcohol Brief Interventions (all settings) NHSL 7381 *annualised 1474 1475 RED Narrative & Corrective Action Performance for Alcohol Brief Interventions improved during Q4, with activity increasing compared with the previous quarter across both North Lanarkshire and NHS Lanarkshire. Despite this improvement, delivery remains below the revised trajectory and continues to reflect the longer-term reduction in recorded ABI activity. As reported throughout the year, ABI delivery remains sensitive to wider system pressures including workforce availability, competing operational priorities and variation in delivery across settings. While the Q4 position is more positive than the previous quarter, there is not yet evidence of a sustained recovery to previous levels of activity. Recording practices also continue to influence reported performance. Staff deliver ABI across a range of services and settings and there remains evidence that some interventions are not consistently captured within reporting systems. As a result, reported performance may not fully reflect the extent of ABI activity taking place across services. Work continues to strengthen awareness of ABI, support consistent recording practices and embed alcohol conversations within routine health and social care contacts. The Health Improvement Team continues to provide training and support to staff, alongside wider work to reduce alcohol-related harm and improve access to support for people affected by alcohol use. 2. Cervical Screening Target 2025/26 2025/26 Q3 2025/26 Q4 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status Cervical Screening 80% 69.8% 70.4% RED Narrative & Corrective Action Performance for Cervical Screening improved slightly during Q4, with uptake across North Lanarkshire increasing from 69.8% to 70.4%. Although this remains below the national target of 80%, the year-end position represents a modest improvement on both the previous quarter and the same period last year. All six North Lanarkshire localities recorded improvements compared with Q4 2024/25, with North locality continuing to report the highest uptake levels. Location Quarter 1 (Apr–Jun) Quarter 2 (Jul–Sep) Quarter 3 (Oct–Dec) Quarter 4 (Jan–Mar) Target Airdrie 66.8% 67.5% 67.8% 68.4% 80.0% Page 58 of 194
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7 Bellshill 68.9% 69.0% 68.6% 69.1% 80.0% Coatbridge 67.8% 68.0% 67.8% 68.6% 80.0% Motherwell 69.6% 69.9% 69.9% 70.0% 80.0% North 73.2% 73.3% 69.9 % 73.8% 80.0% Wishaw 68.8% 69.0% 68.8% 69.7% 80.0% Interpretation of the data requires caution due to national data quality issues affecting the Scottish Cervical Call Recall System (SCCRS). Screening Oversight and Assurance Scotland has advised that users cannot rely upon local screening data extracted from SCCRS until these issues are resolved at a national level. As a result, readers should interpret any local variation carefully. Improvement activity continues to be coordinated through the Lanarkshire-wide Inequalities in Screening Steering Group. Activity during the quarter included Cervical Cancer Prevention Week awareness campaigns, staff and community partner training, targeted engagement across community and early-years settings, and continued support to GP practices to identify and engage individuals who have not attended screening appointments. The HPV self-sampling pilot also continues within five North Lanarkshire practices, targeting under-screened populations in areas of higher deprivation. Whilst the overall level of uptake remains below the targeted level, the year-end position suggests a gradual improvement in participation. Continued focus on awareness raising, reducing inequalities in access and supporting the rollout of new approaches to screening will continue throughout 2026/27. 3. Childhood Immunisations Target 2025/26 2025/26 Q3 2025/26 Q4 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status Immunisations – %s of 5 year olds 95% 90.5% 90.2% RED Immunisations – %s of 2 year olds 95% 94.3% 94.4% AMBER Narrative & Corrective Action Childhood immunisation uptake remains below the national target across both age groups reported. Performance for 2-year-olds remained broadly stable during Q4 at 94.4%, while uptake amongst 5-year-olds reduced slightly from 90.5% to 90.2%. As reported throughout the year, immunisation services continue to operate within a wider national context of reduced uptake levels. Several factors influence participation, including missed appointments, changes in engagement patterns and challenges in reaching some families and communities. Work continues across NHS Lanarkshire to improve uptake through routine recall arrangements, targeted follow-up activity and local engagement with families. Particular focus remains on reducing inequalities in uptake and supporting timely vaccination amongst those children who have missed scheduled immunisation appointments. Page 59 of 194
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8 Although performance remains below the national target, childhood immunisation rates in North Lanarkshire remain high overall. Improving uptake will continue to be a priority during 2026/27, recognising the important role immunisation plays in protecting children and communities from vaccine-preventable disease. 4. 6 – 8 Week Reviews Target 2025/26 2025/26 Q1 2025/26 Q2 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status Percentage of people who have completed 6-8 week review 90% 81.0% 85.6% ... RED Narrative & Corrective Action Improvement activity in this area was a significant focus throughout 2025/26. Although performance remains below the 90% target, work undertaken with GP practices and Health Visiting teams has identified opportunities to improve the timeliness and consistency of reviews. Colleagues and partners undertook a detailed review of Child Health Surveillance processes in the NW sector, including analysis of local performance data and engagement with GP practices to understand the barriers affecting completion within the required timescales. This work identified a number of factors associated with stronger performance, including clear administrative ownership, proactive appointment management, consistent reminder processes and improved planning around staff absence. The review has supported the development of a more standardised approach across practices and strengthened collaboration between Health Visiting teams and Primary Care. Local improvement work has already demonstrated positive results, with improvements observed in review completion rates and stronger communication between services. Work will continue during 2026/27 to embed these improvements and share the best practice across localities, strengthen data sharing arrangements, promote consistent practice across localities and improve oversight of performance. The aim remains to ensure all children receive their review within the recommended timeframe and that any concerns identified are recognised and addressed as early as possible. 5. Assistive Technology Target 2025/26 2025/26 Q3 2025/26 Q4 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status Assistive Technology - Number Of People With Technology (0-17 yrs) 1452 25 28 RED Assistive Technology - Number Of People With Technology (18-64yrs) 298 321 RED Assistive Technology - Number Of People With Technology (65+) 727 734 RED Page 60 of 194
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9 Narrative & Corrective Action Performance for the Assistive Technology indicators improved during Q4 across all age groups, with an increase in the number of people supported through technology- enabled care when compared with the previous quarter. Despite this improvement, performance remains below the targeted level at year-end. Interpretation of these indicators requires recognition of the improvements to reporting through ELMS2, which have significantly improved data completeness. As a result, the current figures provide a more accurate representation of operational activity and meaningful comparisons with earlier reporting periods are difficult. Demand for Assistive Technology continues to increase as the Partnership strengthens its Home First approach and supports more people to remain safely and independently at home. Assistive Technology plays an important role in supporting hospital discharge, preventing avoidable admission and providing alternatives to more intensive forms of support. The current performance indicators do not wholly reflect the significant volume of assessment, advisory and preventative activity carried out alongside the provision of equipment and technology. The service continues to operate within a challenging environment, with workforce capacity and competing operational priorities affecting both service delivery and the pace of reporting development. Activity remains focused on improving data quality and ensuring that performance reporting more accurately reflects the full range of service activity. Work continues to strengthen the integration of Assistive Technology within assessment, reablement and discharge pathways, including closer alignment with Home Assessment and wider community services. As part of the Enabling Approach, practitioners routinely consider technology-enabled care as part of their assessment and support planning, helping people to maintain independence and reducing reliance on longer-term support where appropriate. A review of the Assistive Technology indicators and associated targets remains planned as part of future performance framework development. This will consider improvements in data quality and reporting, ensuring that the performance measures reflect the increasing contribution Assistive Technology makes to supporting independence, prevention and Home First approaches. 6. Reablement and Rehabilitation Target 2025/26 2025/26 Q3 2025/26 Q4 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status Reablement - Number Of People Completing Reablement Process 2000 (500 per quarter) 940 1157 RED Reablement - % Of New or Increased Home Support Packages Which Are Reablement 70% 66.9% 66.9% RED Reablement - % Of People With No or Reduced Home Support Service Required At End Of Process 70% 51.2% 47.3% RED Narrative & Corrective Action Performance across the Reablement indicators remains below target at year-end, although this is within the context of significant operational change across Home Support, Home Assessment and wider hospital discharge pathways. The number of people completing the Reablement process reached 1,157 by Q4 against an annual Page 61 of 194
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10 target of 2,000. The proportion of new or increased Home Support packages delivered through Reablement remained stable at 66.9%, just below the 70% target. However, the proportion of people requiring no or reduced Home Support at the end of the process reduced further to 47.3%. This reduction reflects the increasing complexity of people supported through community pathways and the continued implementation of the Home First approach. Demand for direct support through Home Assessment has increased, with more people supported to return home following a hospital stay, although capacity within Home Assessment has not necessarily increased at the same pace; vacancies and absence continue to impact on the service’s ability to maximise activity and respond to a growing demand. Whilst performance against the outcome indicator has deteriorated, there is evidence that assessment-at-home is integral to the wider model. The proportion of Home Assessment Team completions requiring no further support following intervention has increased, demonstrating the value of timely assessment and intervention in supporting people to regain independence. The Q4/year-end Reablement position represents part of a wider system supporting increasing numbers of people with greater complexity and need. The redesigned Home Support operating model introduces a functional split between Assessment & Planning, and Living Well at Home. Assessment and Planning brings together Home Assessment, Reablement and Intensive Services, whilst Living Well at Home will focus on longer-term support for people with more complex needs. The redesign aims to reduce duplication, improve efficiency, support timely hospital discharge, preventing avoidable admission and maximising independence through time- limited assessment, reablement and recovery. The redesign aligns with the Partnership’s Home First and Getting It Right for Everyone approaches. Robust assessment in a person’s own home supports evidence-based decision making on longer-term need, enabling people to regain confidence, function and independence wherever possible before longer-term care arrangements are considered. During 2025/26, implementation progressed through phased redesign activity, including the adoption of an enabling approach across all localities, further development of Home Assessment pathways, workforce realignment and continued implementation of digital scheduling and reporting. A significant programme of improvement remains underway. This includes phased implementation of the functional split, process mapping, development of operational guidance, workforce training, digital systems refinement and refreshed performance reporting. The Home Support Operating Model Oversight Group monitors the progress of the change programme. The priority for 2026/27 is to consolidate the new operating model, strengthen assessment and planning practice, improve consistency across localities and ensure that performance reporting better reflects the full pathway from hospital discharge and Home Assessment through Reablement and, where required, longer-term support. This will include further work to understand demand, capacity, outcomes and the impact of increasing complexity on the proportion of people who require no or reduced support following intervention. 7. Adult Protection Target 2025/26 2025/26 Q3 2025/26 Q4 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status For Referrals in Period, Proportion Going to Case Conference From DTI With Investigatory Powers Within Timescale 60% 22.2% 20.0% ... RED Page 62 of 194
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11 Narrative & Corrective Action Performance for this indicator remained below target during Q4, with 20.0% of relevant inquiries progressing to Case Conference within the required timescale. Performance remains below the 60% target and has reduced over successive quarters. Adult Support and Protection activity continues to operate within a context of sustained demand. During Q4, we received 803 Adult Support and Protection referrals, which is an 11% increase compared with the same period in the previous year. Care homes remained the largest source of referrals, while Cumbernauld recorded the highest number of referrals across the six localities. Physical harm remained the most common reason for referral, while self-neglect became the second most frequently recorded harm type. These trends highlight the increasing complexity of Adult Support and Protection activity and the need for coordinated multi-agency responses. 97 119 152 168 109 151 7 0 20 40 60 80 100 120 140 160 180 Airdrie Bellshill Coatbridge Cumbernauld Motherwell Wishaw HQ/Other Referrals in Quarter - Locality Page 63 of 194
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12 There were 335 inquiries with investigatory activity commenced during the quarter, with 42% of referrals progressing to this stage. Although referral volumes remain high, the number of Initial Case Conferences held during the quarter was comparatively low. Local Adult Support and Protection teams have identified ongoing recording and completion issues within Mosaic in relation to Case Conference information and caution is required when interpreting some elements of the information. Work is underway with operational managers to strengthen recording practices, improve oversight of Adult Support and Protection activity and reinforce expectations regarding decision-making and case progression. This includes additional scrutiny of referrals receiving no further action at the referral stage and a renewed emphasis on procedural compliance and feedback to referring agencies. Although the reported performance position for this particular indicator is below target, it reflects the substantial Adult Support and Protection activity across all localities, with the volume of investigations, protection planning and wider welfare interventions increasing whilst continuing to safeguard adults at risk of harm. 8. Adult Mental Health Target 2025/26 2025/26 Q3 2025/26 Q4 Performance Compared to Previous Quarter Performance Compared to Same RAG Status 1 2 2 3 5 9 14 15 21 35 42 86 112 119 337 NOT RECORDED Material Harm Suicidal Ideation Hoarding Domestic Abuse Institutionalised Harm None/Not Known Sexual Harm Other (please specify) Self Harm Neglect and Acts of Omission Financial Psychological/Emotional Harm Self Neglect Physical Harm Referrals in Quarter - Harm Type Page 64 of 194
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13 Quarter Previous Year 18 Week RTT Performance – Psychology (NHSL) (NORTH HOSTED) 90% 81.2% 82.5% RED Consultant Outpatient WT - Adult Mental Health - 12wks (NHSL) (NORTH HOSTED) 90% 18.4% 19.5% RED Consultant Outpatient WT - Older Adult Psychiatry - 12wks (NHSL) (NORTH HOSTED) 90% 75.4% 83.8% RED Narrative & Corrective Action 18 Week RTT Performance – Psychology (NHSL) (NORTH HOSTED) In Q4, 82.5% of patients commenced treatment within 18 weeks. This is a 1.3% increase from the previous month. When compared to the same quarter in 2024 there is an overall improvement of 7.5%. Over the last 6 months, the total number of patients waiting has decreased by 9.6% and the numbers waiting over 18 weeks has decreased by 8.4%. The improvement in RTT is in part attributable to the increase in uptake of Digital Interventions, which is 19% higher when compared to the same quarter in 2024. Over 52 week waits continue to increase. This increase is attributable to the significant capacity versus demand discrepancy within Neuropsychology, where waits have grown in line with expected trajectory following changes to the referral criteria introduced in November 2023. We will provide additional clinical resource to this service on a temporary basis during 2026, in order to address long waits and stabilise the system. A revised service delivery model will be developed to maintain future sustainability. In line with strategic direction to increase early access to support, a range of clinical activity continues across the service, however not all of this is captured in performance reporting data. A recent evaluation of Stress Control, which provides low-intensity, CBT-informed group interventions, indicated that 20 programmes have now been delivered across Lanarkshire via direct access self-referral, with an estimated 500 – 550 attendees. Outcomes indicate statistically significant improvement in mental wellbeing and a reduction in perceived stress. Consultant Outpatient WT - Adult Mental Health - 12wks (NHSL) (NORTH HOSTED) For General Adult Psychiatry, the service has been developing the reporting data to meet the ambition of using completed waits as a measure of performance. For the current metric reported, which is the proportion of patients waiting within 12 weeks, there has been a slight improvement, however the performance remains well below the targeted level. ADHD waits and psychiatry vacancies, which are significant issues for the service, continue to impact on the performance for this metric. Consultant Outpatient WT - Older Adult Psychiatry - 12wks (NHSL) (NORTH HOSTED) Performance for Older Adult Psychiatry outpatient waiting times improved further during Q4. Although still below the targeted level, the improvement is significant; from 75.4% in Q3 to 83.8% in Q4. Wider workforce and capacity pressures continue to impact on specialist mental health services. Operational focus remains on maintaining service stability and improving access where possible within the available capacity. Page 65 of 194
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14 9. Medical Paediatrics Target 2025/26 2025/26 Q3 2025/26 Q4 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status Medical Paediatrics WT - 12 wks (NHSL) (NORTH HOSTED) 90%* 77.2% 76.4% RED Narrative & Corrective Action Medical Paediatrics has continued to find delivery of the 90% target challenging throughout 2025/26. Performance reduced slightly during Q4 to 76.4%, following the improvement reported in Q3. While the anticipated year-end improvement was not fully realised, performance remains above the position reported in Q2 and reflects some stability during the second half of the year. The challenges affecting performance remain multi-factorial. Analysis has identified some referrals could potentially have been managed through alternative and more appropriate pathways, rather than specialist paediatric services. This, alongside reduced medical capacity arising from staff absence and wider workforce pressures continue to impact on the service's ability to meet the 12-week waiting time standard. The service continues to engage positively in improvement activity aimed at managing demand and improving access to specialist care. This includes continued scrutiny and vetting of referrals, alongside work with universal services and community pathways to support earlier intervention and provide alternatives to referral where appropriate, including support relating to sleep and toileting concerns. 10. Dietetics Target 2025/26 2025/26 Q3 2025/26 Q4 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status Dietetics - 12wks (NORTH HOSTED) 90%* 91.1% 78.6% RED Narrative & Corrective Action Performance declined in Q4 2025/26, decreasing from 91.1% in Q3, to 78.6% in Q4. Performance within the community-based planned care clinics remains stable, with the decline in performance experienced this quarter linked to the planned care clinics undertaken on the acute sites. These clinics have reduced and in some cases are on hold, with staff capacity refocused to inpatient provision. In order to address this issue, resource for a band 5 dietitian has been identified from RWW backfill resource and transferred from planned care clinics from the Acute service to community. This will have a number of benefits. • Provide stability for outpatients, as outpatient clinics will have to change according to changes in inpatient capacity. • Facilitate one waiting list for planned care appointments to the dietetic service and thus reduce inequity of waiting times between waiting lists. Page 66 of 194
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15 • Provide greater flexibility for patients in terms of clinic locations With monitoring and analysis, this will support a more sustainable long-term model for the service. Workforce resilience remains a risk given the specialised nature of the service and work is underway to develop more flexible, resilient and sustainable models of dietetic provision. 11. Complaints Target 2025/26 2025/26 Q3 2025/26 Q4 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status Complaints Processed 20 Working Days (NHSL) 50% 37% 20% RED Narrative & Corrective Action Performance against the Stage 2 complaints timescale indicator reduced during Q4, with 20% of complaints responded to within 20 working days compared with 37% in the previous quarter. The average Stage 2 response time increased to 41 working days and performance remains below the 50% target. Page 67 of 194
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16 The Q4 position reflects a number of operational factors affecting complaint investigation and response times. These included workforce absence, festive leave arrangements and wider clinical pressures restricting the availability of staff to provide statements, review draft responses and support timely completion of investigations. Delays in obtaining comments and statements remain the most significant contributor to delayed complaint responses. Despite the deterioration in Stage 2 performance, early resolution of complaints remained strong. During Q4, 76% of complaints were resolved at Stage 1, exceeding the associated target and demonstrating the continued emphasis on resolving concerns at the earliest appropriate opportunity. Page 68 of 194
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17 The Patient Affairs service continues to operate using a pooled-resource model, with daily team huddles focused on identifying bottlenecks, managing delays and prioritising activity. Work is also underway to improve the timeliness of statement requests and responses, recognising that delays in receiving information remain a key factor affecting overall performance. Whilst performance against the 20-working-day target has reduced, the focus remains on ensuring that we investigate complaints thoroughly and that responses are robust, person-centred and support learning and service improvement. Improving response times while maintaining the quality of investigations will remain a priority during 2026/27. 12. Smoking Cessation Target 2025/26 2025/26 Q1 2025/26 Q2 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status Sustain and embed successful smoking quits, at 12- weeks post quit, in 40% of SIMD areas. (AOP) (NORTH HOSTED) 545 *cumulative 68 154 ... RED Narrative & Corrective Action Performance against the smoking cessation target remains below the expected trajectory. The indicator measures the cumulative number of individuals achieving a successful quit at 12 weeks within the 40% most deprived communities. Table 1: All - North locality data April to September 2025/26 Q1-2 (40% most deprived) Page 69 of 194
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18 Locality Number of QDS Number of 12 week quits Cumulative target +/- RAG on Target % 12 week quit success % Lanarkshire rate Airdrie 95 27 45.5 -18.5 59% 28% 26% Coatbridge 91 18 45.5 -27.5 40% 20% 26% North 68 31 37.5 -6.5 83% 46% 26% Bellshill 77 15 31.5 -16.5 48% 19% 26% Motherwell 92 21 40.5 -19.5 52% 23% 26% Wishaw 117 29 41.0 -12.0 71% 25% 26% Table 2: Specialist - North locality data April to September 2025/26 Q1-2 (40% most deprived) Locality Number of QDS Number of 12 week quits Cumulative target +/- RAG on Target % 12 week quit success % Lanarkshire rate Airdrie 24 11 14.0 -3.0 79% 46% 54% Coatbridge 24 12 14.0 -2.0 86% 50% 54% North 6 6 11.5 -5.5 52% 100% 54% Bellshill 11 8 9.5 -1.5 84% 73% 54% Motherwell 21 6 12.5 -6.5 43% 29% 54% Wishaw 20 13 12.5 0.5 104% 65% 54% Table 3: Pharmacy - North locality data April to September 2025/26 Q1-2 (40% most deprived) Locality Number of QDS Number of 12 week quits Cumulative target +/- RAG on Target % 12 week quit success % Lanarkshire rate Airdrie 71 16 31.5 -15.5 51% 23% 19% Coatbridge 67 6 31.5 -25.5 19% 9% 19% North 62 25 26.0 -1.0 96% 40% 19% Bellshill 66 7 22.0 -15.0 32% 11% 19% Motherwell 71 15 28.0 -13.0 54% 21% 19% Wishaw 97 16 28.5 -12.5 56% 16% 19% Page 70 of 194
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19 Referral levels, service capacity and wider engagement challenges associated with supporting individuals living in areas experiencing higher levels of deprivation all directly affect Smoking Cessation activity. Referral levels from Allied Health Professionals remain lower than expected and workforce capacity within the Quit Your Way Community Service has limited the number of stop smoking clinics that can be delivered within priority communities. Data quality challenges within the Community Pharmacy Service have affected performance reporting. Despite ongoing support to community pharmacies, gaps remain in the recording of follow-up smoking status information, affecting the accuracy of reported quit rates and associated performance measures. A range of improvement activity will take place during 2026/27 to strengthen delivery and improve outcomes. This includes increased partnership working with Health Improvement teams and Allied Health Professionals to improve referrals, the introduction of additional Health Improvement Practitioner capacity focused on the most deprived communities, enhanced support to community pharmacies and the development of new referral pathways through NHS 24. Improving smoking cessation outcomes within communities experiencing the greatest inequalities remains a priority for the Partnership. The focus is on increasing engagement, improving access to support and strengthening the quality of performance information to improve the impact of smoking cessation services across North Lanarkshire. 13. Unscheduled Care Target 2025/26 2025/26 Q2 2025/26 Q3 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status A&E Attendances - NL Residents 116,456 30,616 28,742 … AMBER Emergency Admissions - NL Residents 44,001 11,919 Quarterly/ 2 quarters behind … AMBER Unscheduled Bed Days - all specialties, NL residents 294,999 83,549 Quarterly/ 2 quarters behind … RED Narrative & Corrective Action We report on these unscheduled care indicators in arrears to allow for validation of the data; however, available data indicates that demand for urgent and unscheduled care services remains significant. Performance across A&E attendances, emergency admissions and unscheduled bed days reflect sustained pressure across the wider health and social care system. Demand for urgent care services remains high, influenced by an ageing population, increasing levels of frailty and multi-morbidity, and rising complexity amongst people requiring support. These factors continue to contribute to attendances at emergency departments, hospital admissions and the overall use of hospital bed capacity. Seasonal pressures experienced during the winter period also placed additional demands on services across both acute and community settings. Throughout 2025/26, the Partnership and NHS Lanarkshire continued to focus on reducing avoidable hospital use through Home First approaches, Hospital at Home services, enhanced discharge planning, Home Assessment pathways, Reablement and wider community-based alternatives to admission. Significant effort has also been Page 71 of 194
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20 directed toward improving patient flow and reducing delayed discharge through integrated discharge arrangements, Criteria to Reside process and strengthened multi- agency discharge planning. This work forms part of a wider improvement programme being progressed with support from the Centre for Sustainable Delivery. Planned activity includes further development of integrated discharge teams, Hospital at Home services, virtual wards, frailty pathways, Flow Navigation Centres and community-based assessment and support services. The overarching aim is to support people to receive care in the most appropriate setting, reduce avoidable admissions and minimise unnecessary time spent in hospital. While the latest available data indicates demand remains above planned levels, improvements in discharge performance and delayed discharges have been realised, however reducing delays remains a key priority. Continued focus is required to balance increasing demand across acute services while maintaining capacity within community-based services that support admission avoidance, rehabilitation and timely discharge. 14. Sickness Absence Target 2025/26 2025/26 Q3 2025/26 Q4 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status Sickness Absence (NHSL, North) 4% 7.75% Not available RED Sickness Absence (NLC) - days lost per person 9.22 12.99 17.92 RED Narrative & Corrective Action Sickness absence within North Lanarkshire Council Adult Social Work services increased during Q4, with the average number of days lost per employee rising to 17.92 days. This represents a deterioration from the previous quarter and remains well above the targeted level. The position at year-end reflects the continuing challenges associated with workforce capacity, recruitment and retention pressures, and the impact of both short and long-term absence across a number of service areas. For March 2026, the top five absence reasons were: Top 5 Absence Reasons Absence Reason FTE Days Lost in Period Headcount (Absent) Abdominal & Gastric 170.35 40 Anxiety/Stress/Depression/Other Mental Health 1350.59 127 Bone/Muscle/Joint 808.99 83 Page 72 of 194
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21 Cancer 133.78 10 Post-Operative 119.14 12 As with previous reporting periods, a range of factors influence the level of sickness absence, including stress-related absences and those related to other long-term health conditions. Over half of absence is long-term absence. Workforce pressures and the increasing complexity of service demand continue to present challenges for frontline services. Long Term Short Term 59% 41% Sickness absence amongst NHS Lanarkshire staff was 7.13% at the end of March 2026. The performance in this area reflects the continued workforce pressures experienced during the winter period, including absence related to seasonal illness. The HSCP manages attendance through established NHS Lanarkshire policies and procedures, with a continued focus on staff wellbeing, early support and sustainable return-to-work arrangements. 15. Training and Development Target 2025/26 2025/26 Q3 2025/26 Q4 Performance Compared to Previous Quarter Performance Compared to Same Quarter Previous Year RAG Status Safe information Handling Training 90% 92.6% 69.0% RED Records and information management 80% 79.6% 79.2% AMBER TURAS compliance (NHSL, North) 80% 74% 75% AMBER Narrative & Corrective Action The performance for workforce development and mandatory training indicators varied at Q4/year-end. TURAS appraisal compliance improved slightly during Q4, increasing from 74% to 75%, although performance remains below the targeted level. There is a continued focus on supporting managers to maintain compliance with appraisal requirements and ensuring staff have the opportunity to participate in the appraisal process as part of their ongoing professional development. The SMT discussed TURAS appraisals during the recent performance reviews with locality managers to identify any additional support that was necessary to achieve the targeted level of performance. Compliance with the NLC Records and Information Management training remained stable during the quarter at 79.2%, only marginally below the 80% target. Adult Social Work Governance monitor the rates of completion closely. Page 73 of 194
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22 Reported compliance with NHS Safe Information Handling Training reduced significantly during Q4. This reduction coincides with the implementation of the Once for Scotland mandatory training framework and associated changes to training recording and reporting arrangements. As a result, the Q4 position should be interpreted with caution, as reported compliance levels are being influenced by the transition to the revised training model rather than solely representing a reduction in staff compliance. Work continues across NHS Lanarkshire and North Lanarkshire Council to support completion of mandatory training requirements, improve recording processes and embed the revised NHS national training arrangements. Page 74 of 194
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23 Direction from North Lanarkshire Integration Joint Board (IJB) 1 Reference Number 2 Report Title 3 Date direction issued by IJB 4 Date from which direction takes effect 5 Direction to: 6 Does this direction supersede, revise or revoke a previous direction – if yes, include reference number(s) 7 Functions covered by direction 8 Full text of direction 9 Budget allocated by Integration Joint Board to carry out direction 10 Performance Management / Governance arrangements 11 Date direction will be reviewed Page 75 of 194
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1 REPORT Item No: 9 SUBJECT: Internal Audit Annual Report 2025/26 TO: Integration Joint Board Performance, Finance & Audit Committee. Lead Officer for Report: Nicola Scott, Chief Finance Officer Author(s) of Report Francis Scott, Chief Officer (Audit and Risk), North Lanarkshire Council Jocelyn Lyall, Chief Internal Auditor, NHS Lanarkshire Contact details for Author(s) of Report Francis Scott – ScottFr@northlan.gov.uk Jocelyn Lyall – Jocelyn.lyall2@nhs.scot DATE: 19 August 2026 1. PURPOSE OF REPORT This paper is coming to the IJB for: For Approval: ☒ For Endorsement: ☐ To Note: ☐ 2. ROUTE TO THE PFA This paper has been: Prepared By: Chief Officer (Audit and Risk), North ☒ Reviewed By: Chief Finance Officer ☒ Endorsed By: Chief Officer ☒ Item 9 Page 77 of 194
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2 Lanarkshire Council and Chief Internal Auditor, NHS Lanarkshire) 3. EXECUTIVE SUMMARY This Internal Audit Annual Report provides the outcome of the 2025/26 internal audit and the Chief Internal Auditors' opinion on the IJB’s internal control framework for the financial year 2025/26. This report is for the Performance, Finance and Audit Committee to consider as part of the wider portfolio of year end governance assurances and provides assurance on the adequacy and effectiveness of governance, risk management and internal control arrangements in place. 4. RECOMMENDATIONS 4.1 It is recommended that the IJB Performance, Finance & Audit Committee: 1) Endorse the opinion of the Chief Internal Auditors that Reasonable Assurance can be placed upon the adequacy and effectiveness of the IJB’s framework of governance, risk management and internal control for the year ended 31 March 2026. 5. VARIATIONS TO DIRECTIONS? This section outlines if the report requires a direction to be issued to the Local Authority, the Health Board, to both, or that no direction is required. 6. BACKGROUND The purpose of this report is to present the 2025/26 Internal Audit Annual Report to the IJB Performance, Finance & Audit Committee. The Public Bodies (Joint Working) (Scotland) Act 2014 requires the IJB to comply with the accounts and audit regulations and legislation under section 106 of the Local Government (Scotland) Act 1973. The Integrated Resources Advisory Group (IRAG) guidance requires IJBs to establish appropriate and proportionate arrangements for audit provision, including arrangements to review risk management, governance and control of delegated resources. Yes ☐ No ☒ N/A ☐ Page 78 of 194
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3 This guidance states that the IJB has responsibility for reviewing the effectiveness of the governance arrangements including the system of internal control. To inform this review and the preparation of the governance statement, as stated in the CIPFA framework on Delivering Good Governance in Local Government, Internal Audit is required to provide an annual assurance statement on the overall adequacy and effectiveness of the framework of governance, risk management and control. 7. SUMMARY OF KEY ISSUES The Chief Internal Auditors’ opinion on the IJB's internal control framework for the financial year 2025/26 has been primarily based on: • Outputs of the North Lanarkshire IJB 2025/26 internal audit plan and prior year audits reported in 2025/26. • Internal audit work carried out in each of the partner organisations, where reports were relevant for IJB assurance purposes. • Progress with the delivery of previous internal audit findings. 8. CONCLUSIONS Based on the internal audit work undertaken during the year the Chief Internal Auditors’ overall conclusion is that: The IJB has adequate and effective governance, risk management and internal control arrangements in place. The Chief Officer has implemented a governance framework in line with required guidance sufficient to discharge the responsibilities of this role. The 2025/26 internal audit plan has been delivered in line with Global Internal Audit Standards and the Application note: GIAS in the UK Public Sector. In addition, the Chief Internal Auditors’ have not advised management of any concerns around the following: Consistency of the Governance Statement with information we are aware of from our work. The description of the processes adopted in reviewing the effectiveness of the system of internal control, and how these are reflected. The format and content of the Governance Statement in relation to the relevant guidance. The disclosure of all relevant issues. Page 79 of 194
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4 9. IMPLICATIONS Not Applicable. 9.1 NATIONAL OUTCOMES Link(s) to National Health and Wellbeing Outcomes People are able to look after and improve their own health and wellbeing and live in good health for longer. ☐ People, including those with disabilities or long-term conditions, or who are frail, are able to live, as far as reasonably practicable, independently and at home or in a homely setting in their community. ☐ People who use Health and Social Care Services have positive experiences of those services, and have dignity respected. ☐ Health and Social Care Services are centred on helping to maintain or improve the quality of life of people who use those services. ☐ Health and Social Care Services contribute to reducing health inequalities. ☐ People who use Health and Social Care Services are safe from harm. ☐ People who work in Health and Social Care Services feel engaged with the work they do and are supported to continuously improve the information, support, care and treatment they provide. ☐ Resources are used effectively and efficiently in the provision of Health and Social Care Services. ☒ 9.2 ASSOCIATED MEASURE(S) The Performance, Finance & Audit Committee and the partner organisations are required to ensure effective governance arrangements are in place. 9.3 FINANCIAL There was no charge for the provision of internal audit work as joint working arrangements have been developed to deliver this service. This paper has been reviewed by Finance: Yes No N/A 9.4 RISK ASSESSMENT/RISK MANAGEMENT The management of risk is an integral part of the development of the Internal Audit Plan. The IJB risk register was reviewed as part of year end assurance work. Page 80 of 194
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5 Relevant Risk Register Details Current Risk Level Risk Owner NLIJBR06: Governance Failure NLIJB-R07: Failure to Meet Legislative Requirements High (12) Medium (6) Chief Finance Officer Head of Health / Head of Adult Social Work / Nursing Director 9.5 ENGAGEMENT & PARTICIPATION The Chief Officer and the Chief Finance Officer have been consulted on the content of the Internal Audit Annual Report 2025/2026. 9.6 INEQUALITIES & FAIRER SCOTLAND DUTY An EQIA & Fairer Scotland Impact Assessment Form is not required as there are no EQIA implications arising directly from this report. All internal audit reviews which involve review of policies and procedures examine the way in which equality and diversity is incorporated within documentation. EQIA Completed & Fairer Scotland Impact Assessment Form Completed and attached to report: Yes No N/A EQIA added to website: Yes No N/A 10. BACKGROUND PAPERS Not Applicable Page 81 of 194
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6 11. APPENDICES Appendix 1 Internal Audit Annual Report 2025/2026 Members seeking further information about any aspect of this report, please contact the following: Francis Scott, Chief Officer Audit and Risk, North Lanarkshire Council: ScottFr@northlan.gov.uk Jocelyn Lyall, Chief Internal Auditor, NHS Lanarkshire: Jocelyn.lyall2@nhs.scot Page 82 of 194
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Internal Audit Service Annual Report 2025/26 Report No. NL04/26 Annual assurance on North Lanarkshire IJB governance, risk management and internal control framework Final report issued 30 July 2026 Presented to Integration Joint Board Performance, Finance & Audit Committee 19 August 2026 Level of assurance Reasonable Assurance Page 83 of 194
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FTF Internal Audit Service Page 1 of 21 Distribution This report has been issued to: C Rae, Chief Officer N Scott, Chief Finance Officer IJB Performance, Finance & Audit Committee External Audit Page 84 of 194
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FTF Internal Audit Service Page 2 of 21 Contents This annual report sets out the outcomes of the 2025/26 internal audit programme and the Chief Internal Auditors’ opinion on North Lanarkshire IJB’s internal control framework. Page Section 1 Conclusion 3 Audit scope and objectives 4 IJB Governance Statement 4 Partner Bodies Governance Statements 5 Internal Audit Follow Up 6 Internal Audit Arrangements 7 Internal Audit Plan 7 Staffing and Qualifications 7 Section 2 North Lanarkshire IJB Internal Audits 2025/26 and prior year audits reported in 2025/26 8 Section 3 Relevant Partner Audits 2025/26 9 Section 4 Definitions 10 Section 5 Progress with Outstanding Recommendations 12 Page 85 of 194
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FTF Internal Audit Service Page 3 of 21 Section 1 Conclusion This annual report to the Performance, Finance & Audit Committee provides the outcomes of the 2025/26 internal audit and the Chief Internal Auditors’ opinion on the IJB's internal control framework for the financial year 2025/26. The overall Internal Audit Conclusion for the year has been primarily based on: • Outputs of the North Lanarkshire IJB 2025/26 internal audit plan and prior year audits reported in 2025/26 (Section 2). • Internal audit work carried out in each of the partner organisations, where reports were considered relevant for IJB assurance purposes (Section 3). • Progress with the delivery of previous internal audit findings (Section 5). Based on the internal audit work undertaken during the year the Chief Internal Auditors’ overall conclusion is that: The IJB has adequate and effective governance, risk management and internal control arrangements in place. The Chief Officer has implemented a governance framework in line with required guidance sufficient to discharge the responsibilities of this role. The 2025/26 internal audit plan has been delivered in line with Global Internal Audit Standards and the Application note: GIAS in the UK Public Sector. In addition, we have not advised management of any concerns around the following: Consistency of the Governance Statement with information we are aware of from our work. The description of the processes adopted in reviewing the effectiveness of the system of internal control, and how these are reflected. The format and content of the Governance Statement in relation to the relevant guidance. The disclosure of all relevant issues. Action requested The Performance, Finance & Audit Committee is asked to take Reasonable Assurance from this report in evaluating the internal control environment. Page 86 of 194
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FTF Internal Audit Service Page 4 of 21 Audit scope and objectives The Public Bodies (Joint Working) (Scotland) Act 2014 requires the IJB to comply with the accounts and audit regulations and legislation under section 106 of the Local Government (Scotland) Act 1973. The Integrated Resources Advisory Group (IRAG) guidance requires IJBs to establish appropriate and proportionate arrangements for audit provision, including arrangements to review risk management, governance and control of delegated resources. This guidance states that the IJB has responsibility for reviewing the effectiveness of the governance arrangements including the system of internal control. To inform this review and the preparation of the governance statement, as stated in the CIPFA framework on Delivering Good Governance in Local Government, Internal Audit is required to provide an annual assurance statement on the overall adequacy and effectiveness of the framework of governance, risk management and control. Guidance issued in April 2017 requires IJBs to prepare their annual accounts and governance statements in accordance with Local Authority Accounts (Scotland) Regulations 2014. These regulations require an authority to: i) Be responsible for ensuring that the financial management of the authority is adequate and effective, and that the authority has a sound system of internal control which: (a) facilitates the effective exercise of the authority’s functions; and (b) includes arrangements for the management of risk. ii) Conduct a review at least once in each financial year of the effectiveness of its system of internal control. The CIPFA ‘Delivering Good Governance’ in Local Government Framework 2016 places a responsibility on the authority to ensure additional assurance on the overall adequacy and effectiveness of the framework of governance, risk management and control is provided by the internal auditor. The IJB Annual Internal Audit Plan for 2025/26 was based on a joint risk assessment by Internal Audit and the Chief Finance Officer and was approved by the Performance, Finance & Audit Committee on 21 May 2025. The authority, role and objectives for Internal Audit are set out within section 3.6 of the IJB’s Financial Regulations. Internal Audit is required to provide the Performance, Finance & Audit Committee with an annual assurance statement on the adequacy and effectiveness of internal controls. IJB Governance Statement North Lanarkshire IJB has produced a draft Governance Statement for 2025/26 which includes an action plan to support the continual improvement of the IJB’s governance arrangements. This action plan incorporates findings from the IJB self-assessment process, recommendations from Audit Scotland’s Annual Audit Report, and recommendations arising from internal audit work undertaken during 2025/26. The IJB has produced a draft Governance Statement for 2025/26 which states that: Page 87 of 194
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FTF Internal Audit Service Page 5 of 21 ‘It is our opinion that reasonable assurance can be placed upon the adequacy and effectiveness of the IJB’s governance arrangements. The IJB has adhered to the stated principles of good governance, acted in the public interest, and been committed to continuous improvement. The scrutiny and oversight of the IJB PFA Committee contributes effectively to these arrangements. There were no significant control weaknesses, issues, or failure in the expected standards for good governance, risk management and internal control. We consider that the internal control environment provides reasonable and objective assurance that any significant risks impacting on the IJB’s principal objectives will be identified, actions taken to avoid or mitigate their impact and are consistent with the recommendations of the CIPFA/SOLACE Framework (2016).’ Partner Bodies Governance Statements North Lanarkshire IJB is in an interdependent relationship with both partner bodies in which the controls in place in one body inevitably affect those in the other. The NHS Lanarkshire 2025/26 Governance Statement concluded that ‘the organisation is committed to continuous development and improvement: developing systems in response to any relevant reviews and developments in best practice, during the year to 31 March 2026 and up to the signing of the accounts: As the appointed Accountable Officer, I am able to conclude that based on the governance framework and the assurances and evidence received from the Board’s committees, corporate governance continues to be strengthened, and internal controls were operating adequately and effectively throughout the financial year to 31 March 2026.’ In the NHS Lanarkshire Internal Audit Annual report 2025/26 the Chief Internal Auditor concluded that: • The Board has adequate and effective governance, risk management and internal control arrangements in place. • The Accountable Officer has implemented a governance framework in line with required guidance sufficient to discharge the responsibilities of this role. The North Lanarkshire Council Governance Statement for 2025/26 signed by the Chief Executive and Leader of the Council concluded ‘it is our opinion that reasonable assurance can be placed on the adequacy and effectiveness of North Lanarkshire Council’s governance arrangements, including those of its Group. The annual review process has provided sufficient evidence that the council’s corporate governance arrangements have operated effectively, and that the council and its group entities have complied with the relevant corporate governance principles in all significant respects’. In the North Lanarkshire Council Internal Audit Annual Report 2025/26, the Chief Officer (Audit and Risk)’s opinion stated that ‘reasonable assurance can be placed upon the adequacy and effectiveness of the Council’s framework of governance, risk management and internal control for the year ended 31 March 2026’. Page 88 of 194
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FTF Internal Audit Service Page 6 of 21 Internal Audit Follow Up As part of the agreed annual internal audit plan, an annual review is undertaken to assess management's progress in implementing previously agreed audit recommendations and improvement actions arising from self-assessments. The table below shows progress against these recommendations and actions in the period to 30 June 2026. Overall, seven of the agreed actions have been completed, seven are partially implemented, and the target timescale for the remaining three actions has not yet passed. Source Report Complete Partially Implemented Not Yet Due No Longer Relevant Total Internal Audit 4 3 3 0 10 External Audit 3 1 0 0 4 Self-Assessments 0 3 0 1 4 TOTAL 7 7 3 1 18 The one remaining action relates to the National Care Standards and is considered no longer relevant, due to the significant legislative and policy changes since the action was originally identified. Management have however confirmed their commitment to monitoring ongoing developments in this area and reporting any relevant updates to the IJB as required. Progress made in implementing the outstanding recommendations is summarised in section 5 of this report. Internal Audit Arrangements A professional and objective joint internal audit service has been established in accordance with recognised internal audit standards and practices as laid out in the Global Internal Audit Standards (GIAS), in order to comply with article 7 of the Local Authority Accounts (Scotland) Regulations 2014. The internal audit arrangements for the IJB are provided jointly by the internal audit teams of North Lanarkshire Council and NHS Lanarkshire. Global Internal Audit Standards (GIAS) require an External Quality Assessment (EQA) of the Internal Audit Service at least once every five years. An assessment of the NHS Lanarkshire Internal Audit consortium was undertaken by the Chartered Institute of Internal Auditors and the final report was issued on 4 March 2025. The overall opinion was that the internal audit service ‘Generally Conforms’ with Global Internal Audit Standards, which is the highest level of conformance. An improvement action plan based on a gap analysis against GIAS and recommendations and suggested improvements from the March 2025 EQA report. This improvement action plan is monitored by the NHS Lanarkshire Audit and Risk Committee. Assurance is provided to North Lanarkshire IJB as part of internal audit progress reports. Page 89 of 194
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FTF Internal Audit Service Page 7 of 21 For North Lanarkshire Council Internal Audit Service, the most recent EQA was undertaken by Stirling Council and assessed compliance against the Public Sector Internal Audit Standards (PSIAS), which were replaced by GIAS in April 2025. The report was issued in April 2024 and concluded that the Council’s Internal Audit team ‘Fully Conforms’ with the PSIAS. Internal Audit Plan The NHS Lanarkshire 2025/26 Annual Internal Audit Plan and the North Lanarkshire Council Internal Audit Plan included provision of audit services and providing the Chief Internal Auditor function to North Lanarkshire IJB. Internal audit work undertaken in 2025/26 is set out in Section 2 of this report. Internal Audit has continued to highlight the requirement for coherence between governance structures, performance management, risk management and assurance to improve the ability of the IJB to monitor the achievement of operational and strategic objectives. Our 2025/26 work provided assurance on the adequacy of governance, risk management and controls. The full report for each review was presented to the Performance, Finance & Audit Committee. Progress against the plan is reported to each meeting of the Performance, Finance & Audit Committee and the 2025/26 internal audit plan has been completed. Staffing and Qualifications During 2025/26, internal audit services to North Lanarkshire IJB were provided by: NHS Lanarkshire Internal Audit Service North Lanarkshire Council Jocelyn Lyall, BAcc, CPFA, Chief Internal Auditor Francis Scott, BA CPFA, Chief Officer (Audit & Risk) Robert Ferguson, Senior Auditor Lesley Armstrong, Audit Manager Kimberley Hall, Auditor Acknowledgement On behalf of the Internal Audit Service, we would like to take this opportunity to thank all members of staff for the help and co-operation extended to Internal Audit. The Internal Audit team and the Chief Internal Auditors have greatly appreciated the positive support of the Performance, Finance & Audit Committee, the Chief Officer, Chief Finance Officer and the wider management team. Jocelyn Lyall BAcc CPFA Chief Internal Auditor, NHS Lanarkshire Francis Scott BA CPFA Chief Officer (Audit and Risk), North Lanarkshire Council Page 90 of 194
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FTF Internal Audit Service Page 8 of 21 Section 2 North Lanarkshire IJB Audits reported during 2025/26 Ref Audit Scope Performance, Finance and Audit Committee 2025/26 NL01-26 Audit Planning Preparation of internal audit annual plan 2025/26. 21 May 2025 NL02-26 Audit Management Liaison with management and external audit, liaison with Chief Finance Officer and attendance at Audit Committee. Each meeting during 2025/26 NL03-26 Audit Follow Up Review of progress made by management in implementing those actions committed to in response to previously agreed Internal Audit recommendations. 19 August 2026 NL04-26 Annual Report Prepare and present an annual report containing the Annual Internal Audit Conclusion for 2025/2026. 19 August 2026 NL05-26 Financial Sustainability Effective, efficient and economic use of resources to ensure financial sustainability, with a focus on transformation. 20 May 2026 NL06-26 Performance / Committee Effectiveness Accurate, relevant and reliable reporting to the Board, staff, the SGHSCD and the public. 19 August 2026 2024/25 NL05-25 Governance arrangements Review of governance arrangements with reference to the Blueprint for Good Governance in NHS Scotland. 27 August 2025 NL06-25 Strategy Review of the content and implementation of the Strategic Commissioning Plan, including assessing the adequacy and effectiveness of arrangements for monitoring of delivery and performance reporting. 18 February 2026 Page 91 of 194
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FTF Internal Audit Service Page 9 of 21 Section 3 Relevant Partner Audits 2025/26 NHS Lanarkshire Report Assurance Performance, Finance and Audit Committee Date L11/25 Review of Clinical Governance Reasonable 21 May 2025 L19/25 Financial Management Reasonable L24/25 Cyber Resilience / Information Security Framework Reasonable L01/26 Internal Audit Annual Report 2024/25 Reasonable 27 August 2025 L22/25 Review of Requisitioning, Order and Receipt Substantial L18/25 Review of Financial Planning Substantial Internal Audit Annual Report and Opinion 2024- 25 Reasonable L20A/26 Compliance with Core Financial Procedures – Banking Arrangements Reasonable 18 February 2026 L20B/26 Compliance with Core Financial Procedures – Payroll Substantial L16/26 Review of Supplementary Staffing Reasonable L07/26 Review of NHS Resilience Business Continuity & Emergency Planning Limited L02/26 Internal Control Evaluation Reasonable 20 May 2026 L05/26 Review of Risk Management Strategy, Standards and operations Reasonable L06/26 Review of Staff & Patient Environment – Fire Safety Reasonable L12/26 Review of Whistleblowing Reasonable North Lanarkshire Council Report Assurance Performance, Finance and Audit Committee Date 0150.2026.001 Self-Directed Support Limited 20 May 2026 Page 92 of 194
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FTF Internal Audit Service Page 10 of 21 Section 4 Definitions Definitions of Assurance NHS Lanarkshire We assess the system adequacy and control application, and provide a conclusion based on the following criteria: Category System Adequacy Controls Substantial Assurance A sound system of governance, risk management and control exists, with internal controls operating effectively and being consistently applied to support the achievement of objectives in the area audited. Controls are applied continuously or with only minor lapses. Reasonable Assurance There is a generally sound system of governance, risk management and control in place. Some issues, non-compliance or scope for improvement were identified which may put at risk the achievement of objectives in the area audited. Controls are applied frequently but with evidence of non- compliance. Limited Assurance Significant gaps, weaknesses or non- compliance were identified. Improvement is required to the system of governance, risk management and control to effectively manage risks to the achievement of objectives in the area audited. Controls are applied but with some significant lapses. No Assurance Immediate action is required to address fundamental gaps, weaknesses or non- compliance identified. The system of governance, risk management and control is inadequate to effectively manage risks to the achievement of objectives in the area audited. Significant breakdown in the application of controls. Page 93 of 194
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FTF Internal Audit Service Page 11 of 21 North Lanarkshire Council Audit reports are graded with an overall assurance opinion, and any issues and associated recommendations are classified individually to denote their relative importance, in accordance with the definitions in the tables below. Definition of audit assurance Assurance Confidence based on sufficient evidence that internal controls are in place, operating effectively and objectives are being achieved. Assurance opinion Substantial Assurance A sound system of governance, risk management and control exists, with internal controls operating effectively and being consistently applied to support the achievement of objectives in the area audited. Reasonable Assurance There is a generally sound system of governance, risk management and control in place. Some issues, non-compliance or scope for improvement were identified which may put at risk the achievement of objectives in the area audited. Limited Assurance Significant gaps, weaknesses or non-compliance were identified. Improvement is required to the system of governance, risk management and control to effectively manage risks to the achievement of objectives in the area audited. No Assurance Immediate action is required to address fundamental gaps, weaknesses or non-compliance identified. The system of governance, risk management and control is inadequate to effectively manage risks to the achievement of objectives in the area audited. Page 94 of 194
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FTF Internal Audit Service Page 12 of 21 Section 5 Progress with Outstanding Recommendations This section provides an update on progress with outstanding audit recommendations and improvement actions. Report Details Recommendation Original and Revised Timescales Management Update INTERNAL AUDIT Financial Due Diligence (2 recommendations) EXTERNAL AUDIT Annual Audit Report 2019-20 (1 recommendation) ANNUAL GOVERNANCE STATEMENT Self-Assessment 2019- 20 (1 recommendation) Each of the reports listed contained similar recommendations (four in total) in respect of the disaggregation of Children, Families and Justice Social Work Services and the need for hosting arrangements to be finalised for cross-cutting services. March 2021 September 2021 June 2022 March 2025 September 2025 This recommendation is substantially complete. A robust framework for the financial governance of hosted services has been agreed following a full review with Senior Managers within Finance, Adult Social Care and Education and Families, with agreement that a formal service Level Agreement is not required. The remaining actions relate to the implementation of the new governance arrangements, including the production of the first bi-annual monitoring report and associated budget governance meetings, which are scheduled to commence following period 6 in September 2026. The recommendations will be considered fully implemented once these arrangements have been embedded. Page 95 of 194
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FTF Internal Audit Service Page 13 of 21 Report Details Recommendation Original and Revised Timescales Management Update INTERNAL AUDIT IJB Strategy The current Strategic Commissioning Plan will expire in 2026, and a programme of work is required to undertake a review of lessons learned, consider alignment with other key strategies, agree the preferred approach and timescales for developing the next plan, and establish clear governance and Board oversight arrangements for its development and delivery. April 2026 November 2026 The development and finalisation of the Strategic Commissioning Plan (SCP) for 2026-29 has been slightly delayed. A comprehensive engagement and consultation process has, however, been undertaken to develop the new plan, providing staff, service users, carers and partner organisations with the opportunity to contribute. The draft SCP was presented to the Integration Joint Board in June 2026, with final approval anticipated in September 2026. ANNUAL GOVERNANCE STATEMENT Self-Assessment 2023- 24 Recognition that there is a formalised risk sharing agreement in place with NHSL, NLC and SL IJB within the risk management strategy in relation to performance and finance. December 2025 December 2026 The recently appointed Business Support Manager, who has responsibility for risk management, has worked with Council and NHS risk teams to undertake a comprehensive review and rationalisation of the IJB Risk Register. The updated register was approved by the IJB in March 2026. Following completion of this work, consideration is now being given to whether any further improvements are required, including the need for a formal agreement in relation to performance and finance. This remains under review and a final decision will be taken within the current financial year. Page 96 of 194
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FTF Internal Audit Service Page 14 of 21 Report Details Recommendation Original and Revised Timescales Management Update ANNUAL GOVERNANCE STATEMENT Self-Assessment 2024- 25 Holding to account – effective scrutiny, challenge and support of services by the Management Team and by IJB members when reviewing presented papers. Vision for IJB should be clear and ambitious with membership being diverse and engaged. December 2025 December 2026 Management have confirmed that work in relation to the effective scrutiny, challenge and support of services by the Management Team and IJB will be progressed as part of the planned review and update of the Standing Orders during Quarter 2 of 2026. Work to develop the IJB’s vision is underway and will be finalised alongside the refresh of the SCP, which is scheduled for completion in September 2026. These agreed actions will have been included in the 2025/26 Annual Governance Statement action plan and will be reviewed and monitored through the PFAC meetings. Page 97 of 194
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Internal Audit Consortium for NHS Fife, NHS Tayside and NHS Forth Valley (FTF) Issued To: C Rae, Chief Officer N Scott, Chief Finance Officer K Taylor, Business Support Manager M Dendy, Head of Planning, Performance and Quality Assurance Performance, Finance and Audit Committee External Audit I n t e r n a l A u d i t S e r v i c e North Lanarkshire IJB Report No NL06/26 Governance and Committee Effectiveness Item 10 Page 99 of 194
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NL06/26 Governance and Committee Effectiveness 2 Report Highlights Audit Conclusion Level of Assurance Reasonable Assurance Audit Findings Summary Risk Assessment Total Risk Assessment Total Fundamental None Moderate Eight Significant Two Merits Attention Four Audit Report Timeline Key Dates Draft Report Issued: 26 June 2026 Management Responses Received: 6 August 2026 Target Performance, Finance and Audit Committee Date: 19 August 2026 Final Report Issued: 10 August 2026 Page 100 of 194
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NL06/26 Governance and Committee Effectiveness 3 Contents Section Page Section 1 Scope and Detailed Findings 4 Section 2 Audit Findings and Management Action Plan 9 Section 3 Definitions of Assurance & Assessment of Risk 16 Page 101 of 194
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Section 1 Scope and Detailed Findings NL06/26 Governance and Committee Effectiveness 4 CONTEXT AND SCOPE 1. The Independent Commission on Good Governance in Public Services emphasised that good governance leads to good management, good performance, good stewardship of public money, good public engagement and ultimately good outcomes. 2. Good governance helps to mitigate the risk that the organisation will not meet its objectives and it helps ensure: • Effective stewardship of public resources • Delivery of safe, high-quality services • Compliance with statutory and regulatory obligations • Transparent decision making and public accountability. 3. IJB risks relevant to this audit are: • NLIJBR06: Governance Failure – Risk Score High (12) • NLIJB-R07: Failure to Meet Legislative Requirements – Risk Score Medium (6) 4. Internal Audit completed a high level review of the operation of the IJB and the Performance, Finance and Audit (PFA) Committee. This included review of: • Agendas and workplans • Committee papers and minutes • Risk and assurance reporting • Flow of assurance, including required escalation Page 102 of 194
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Section 1 Scope and Detailed Findings NL06/26 Governance and Committee Effectiveness 5 EXECUTIVE SUMMARY 5. Chief Officers are responsible for maintaining a sound system of internal control to manage and control the available resources used in the organisation. 6. The Annual Governance Statement 2025/2026 was presented to the 17 June 2026 IJB as part of the IJB Annual Accounts. The Governance Statement concluded that ‘Reasonable assurance can be placed upon the adequacy and effectiveness of the IJB’s governance arrangements. The IJB has adhered to the stated principles of good governance, acted in the public interest, and been committed to continuous improvement. The scrutiny and oversight of the IJB PFA Committee contributes effectively to these arrangements. There were no significant control weaknesses, issues, or failure in the expected standards for good governance, risk management and internal control. We consider that the internal control environment provides reasonable and objective assurance that any significant risks impacting on the IJB’s principal objectives will be identified, actions taken to avoid or mitigate their impact and are consistent with the recommendations of the CIPFA/SOLACE Framework (2016). 7. While there are 14 findings within this report, the overall audit opinion of Reasonable Assurance reflects the progress made during 2025/26. In addition, officers demonstrated an understanding of the required governance improvements and clarity was provided on work already in progress to address known control weaknesses. This progress is reflected in the Management Responses to the findings. 8. Management has committed to addressing all findings, with follow-up planned to ensure implementation. DETAILED AUDIT FINDINGS 9. Good Practice: • Financial Regulations are revised and approved annually. The extant version approved by the IJB on 18 March 2026 was updated to reflect reporting on the Reserves Strategy and Policy. • A revised Risk Management Strategy is in development in partnership with NHS Lanarkshire and North Lanarkshire Council and is scheduled for presentation to the August 2026 PFA Committee and September 2026 IJB. • IJB members attended a Risk Management development session in September 2025 and the new North Lanarkshire IJB risk register, featuring nine risks, was noted by the IJB on 18 March 2026. A further update was presented to the PFA Committee in May 2026. North IJB risks will be recorded on the NHS Lanarkshire risk recording system - InPhase. As a development, Partner organisation risk updates will be presented to the September 2026 IJB. • Two risks covering medium and long term Financial Sustainability risks are categorised a Very High, three risks are categorised as High and four as Medium. Four risks are within the tolerable zone and four are outwith. None are in the optimal zone. Work to review and update risk mitigations and controls is ongoing. Page 103 of 194
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Section 1 Scope and Detailed Findings NL06/26 Governance and Committee Effectiveness 6 • On 17 June 2026, the IJB approved a self-assessment questionnaire to inform a review of the Board’s effectiveness. This approach was also used in 2025/26. Outcomes are to be reported to the IJB in September 2026 and an associated action plan will be developed. • Quarterly Performance updates focussing on areas for improvement are presented to the PFA Committee. RAG assessed performance against target is reported and corrective action is described. • Financial Monitoring reports are presented to each meeting of the PFA Committee. • Progress on the Annual Governance Statement Action Plan is presented to every meeting of the PFA Committee. • A standard template for cover papers is utilised. • While a version of an IJB workplan was in place previously, new IJB and PFA Committee work plans were introduced during 2025/26 and are a Standing Agenda item at each meeting. • Rolling action logs now include current progress and a target date. • Standing Orders are undergoing review and are scheduled to be presented to the August 2026 PFA Committee. • Development of a Scheme of Delegation is planned and the flow of reporting to Committees is being reviewed as part of this work. • The induction process for members has been implemented. • The IJB is currently recruiting an NHS member and a review of roles and responsibilities for IJB members is planned. 10. Key Developments • The March 2026 IJB was presented with an update on the implementation of the NHS Lanarkshire Population Health Framework and the proposed approach of aligning NHS Lanarkshire and Community Planning Partnership activities for implementing the Population Health Framework. • The IJB approved the strategic priorities within the new Strategic Commissioning Plan 2026-29 on 17 June 2026. The Plan focuses on the move toward a prevention-focused, population health approach. The Plan has undergone significant review and sets out strategic priorities, commits to digital transformation as an enabler of change and establishes a programme of transformation. The IJB paper included the Strategic Needs Assessment. • A further report on Strategic Commissioning Plan governance arrangements and delivery is scheduled for the September 2026 IJB meeting. • Internal Audit has been informed that reporting to the IJB on Transformation is planned. In our view this will be critical in providing governance oversight of service change and associated savings. The Savings and Value Board meets monthly, attended by budget holders and senior managers. Page 104 of 194
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Section 1 Scope and Detailed Findings NL06/26 Governance and Committee Effectiveness 7 • Getting It Right for Everyone in North Lanarkshire is under development and is the local implementation of a national Scottish Government framework for delivering person‑centred, joined‑up health and social care. It focuses on a ‘team around the person’ model, coordinated support across agencies, and early intervention to enable people to live independently. • In March 2026, the IJB acknowledged the Medium Term Financial Plan including approval of the risk assessed £22.727m recurring savings plan for 2026/27. The long term financial outlook for 2026/36 was acknowledged and the IJB approved the delegated social care budget for 2026/27. • In March 2026, the IJB approved the Reserves Policy for 2026/27. The revision did not include any fundamental changes. • The IJB Chief Finance Officer (CFO) role be adapted to operate as a dual role, combining the statutory CFO responsibilities for the IJB with a substantive role within the Finance Management Team of North Lanarkshire Council. North Lanarkshire Council will provide additional capacity and support to ensure that the IJB continues to receive a full and effective finance service, with no detriment to service delivery. • On 17 June 2026, the IJB agreed to delegate authority to the Chief Officer to publish the draft Annual Performance Report 2025/26 on the HSCP website, with the final version to be presented to the IJB in September 2026. • The IJB approved the Mainstreaming Equality and Equality Outcome Progress Reports in March 2026 for publication on the HSCP website and approved the draft Equality Outcomes, to enable further consultation to take place. • The Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Amendment Order 2025, applicable from 1 September 2026, makes provision for changes to membership arrangements and associated governance requirements for IJBs, permitting members known as ‘lived experience members’ to have a vote. A revision of the Integration Scheme to reflect this change is scheduled to be reported to the PFA Committee in August 2026. • The IJB does not have a Standards Officer, as required by the ethical standards framework for devolved public bodies in Scotland. Appointment of a Standards Officer is an action to mitigate the Governance Failure risk and completion of this action will assist in compliance with the ethical standards framework. • Best Value features in the PFA Committee Annual Workplan with reporting frequency to be confirmed. Management has informed us that the Best Value Framework will be reviewed every three years and an annual compliance statement will be produced. • The Code of Conduct for Members was last updated on 17 May 2023 and is under review. • While Declaration of Interest is an IJB and PFA Committee standing agenda item, a Register of Interests is not publicly available on the North Lanarkshire Health & Social Care Partnership (HSCP) website. Members have been asked to provide their declarations by end of July 2026 and the Register will then be published on the HSCP website. • Assurance on partners arrangements for Resilience and Business Continuity Planning is provided through the Chief Officer’s update to the IJB. Page 105 of 194
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Section 1 Scope and Detailed Findings NL06/26 Governance and Committee Effectiveness 8 11. Areas for Improvement • The IJB’s governance and assurance arrangements have been strengthened during 2025/26, with Management continuing to progress further improvements. The findings at Section 2 of this report set our areas where governance arrangements and the effectiveness of Committees could be enhanced. MANAGEMENT ACTION 12. Management have agreed actions to address the findings in Section 2 of this report. A follow-up of implementation of the agreed actions will be undertaken in accordance with the audit reporting protocol within the agreed timescales. ACKNOWLEDGEMENT 13. We would like to thank all members of staff for the help and co-operation received during the course of the audit. Jocelyn Lyall BAcc CPFA Chief Internal Auditor Page 106 of 194
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Section 2 Audit Findings and Management Actions NL06/26 Governance and Committee Effectiveness 9 No . Finding and Root Cause Impact/Potential Risk Assessment of Risk Agreed Management Action Responsible Officer Action by date 1. Code of Corporate Governance Standing Orders were approved by the IJB on 8 December 2021 and an updated version is scheduled to be presented to the - August 2026 PFA Committee. We note that all constitutional documents are under review. In line with best practice, Standing Orders should be reviewed annually and formally approved by the PFA Committee. Consideration should be given to consolidating the Standing Orders, planned Scheme of Delegation and Financial Regulations into a single Code of Corporate Governance. There would be benefit in hyperlinking supporting key documentation. Lack of consolidated, extant governance documentation may lead to potentially unaligned documents, inconsistent interpretation of rules and conflicting requirements or duplication, reducing coherence and effectiveness. Significant The Standing Orders will be presented to the PFA Committee in August 2026 The Standing Orders will be added to the PFA Work Plan to be reported on an annual basis A Code of Corporate Governance will be developed for North IJB Chief Officer / Business Support Manager August 2026 Business Support Manager August 2026 Business Support Manager February 2027 2. Committee Terms of Reference The extant IJB & PFA Committee Terms of Reference There is a risk that the same individuals review issues as members of the PFA Committee and Moderate The PFA Committee membership will be reviewed with a proposal taken to the IJB for approval Chief Officer / Business Support Manager December 2026 Page 107 of 194
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Section 2 Audit Findings and Management Actions NL06/26 Governance and Committee Effectiveness 10 was approved at the 4 December 2024 IJB Meeting with a review date of November 2025; however, they have not been reviewed and updated on an annual basis, in line with best practice. Internal Audit acknowledges that a review of Committee structures is underway. All members of the IJB attend both the IJB & PFA Committee. This may lead to duplication, lack of specialism and diminish the PFA Committee role of focused oversight, challenge of complex issues and provision of assurance to the IJB. subsequently approve decisions at Board. This self-monitoring may reduce accountability and reduce the level of challenge from a different perspective. There may be a lack of clarity around where decisions are made and challenged. The IJB role may become a procedural formality rather than a governance control. The IJB and PFA Terms of Reference will be reviewed and updated after approval of the proposed review of the PFA Committee Membership Business Support Manager December 2026 / February 2027 3. Annual Assurances The PFA Committee does not present an Annual Report to the IJB to provide annual assurance on adequacy and effectiveness of arrangements and that the PFA Committee has fulfilled its remit during the year. A PFA Committee Annual Report would provide assurance that during the year the Committee fulfilled its remit and operated There is a PFA Committee assurance gap. The membership of the IJB and PFA Committee presents a risk of loss of independence and effective challenge. There is no separation between those providing assurance and those Significant After review of the PFA Committee membership, an initial report on the remit and responsibility of the PFA will be presented to the IJB. An annual report will then be added to the IJB work plan. Business Support Manager March 2027 Page 108 of 194
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Section 2 Audit Findings and Management Actions NL06/26 Governance and Committee Effectiveness 11 effectively in line with their Terms of Reference, the Integration Scheme, and Standing Orders. Annual Reports provide assurance that the Committee has maintained appropriate governance arrangements and provided effective scrutiny and escalation where required. However, as membership of the PFA Committee and IJB is the same, the PFA Committee would effectively be providing assurance to the same group of members. receiving it, weakening oversight. 4. Assurances The following items should be considered for inclusion on the IJB workplan, to ensure there are no gaps in the assurance provided: • Workforce planning • Fraud and Corruption • Information Governance (including Records Management) • Participation and Engagement Strategy • Communications Strategy Moderate A review of the IJB work plan will be undertaken to consider inclusion of the noted reports. Business Support Manager December 2026 Page 109 of 194
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Section 2 Audit Findings and Management Actions NL06/26 Governance and Committee Effectiveness 12 5. Transformation There is currently no specific reporting on transformation, including service redesign linked to potential savings. The IJB may not be fully sighted on all transformation activity throughout the year and may not have the opportunity to monitor progress and assess any risks. Moderate The Strategic Commissioning Plan approved by the IJB in June 2026 noted that there will be a comprehensive Programme of Change and Transformation, which will translate strategic priorities into clear, deliverable actions through defined workstreams, outcomes, milestones and accountabilities. The IJB will have approve the overall approach and receive clear oversight of progress, risks and impact. Chief Officer / Business Support Manager December 2026 6. Directions The Directions Policy was last reviewed and updated on 19 March 2025. Implementation of Directions is not monitored on a quarterly basis via the IJB Committee structure, as required by the extant Directions Policy. The IJB does not receive assurance that Directions have been implemented as intended. Moderate A review will be undertaken of the Directions Policy and reported to the PFA Committee. This will then be added to the work plan. Business Support Manager October 2026 7. Assurance on the role of the Chief Finance Officer (CFO) The requirements of the CIPFA guidance on the role of the Chief Financial Officer have not been completed and reported to the PFA Committee. The CIPFA Statement on the Role of the Chief Financial Officer defines the core activities and behaviours required in Assurance on the role of the Chief CFO is not provided. Moderate An assessment will be undertaken and will be reported to PFA no later than February 2027. Chief Officer February 2026 Page 110 of 194
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Section 2 Audit Findings and Management Actions NL06/26 Governance and Committee Effectiveness 13 public service organisations. It is structured around five key principles that ensure the CFO can effectively manage public money and support organisational strategy. 8. Risk Management The risk register would be enhanced by the inclusion of a target risk score and time period for achievement of target. Assurance that action will be taken before the risk materialises may not be provided to the IJB. Moderate Work is ongoing to enhance IJB risk reporting. A target score and time period will be added to reporting Business Support Manager October 2026 9. Performance Reporting There would be benefit in reviewing quarterly performance reports to ensure information reported aligns with the new Strategic Commissioning Plan. Performance reporting could be enhanced using control charts to show if variation is within normal limits and inclusion of benchmarking data. While quarterly performance reports link to relevant strategic risks, a conclusion on whether performance indicates that controls are operating effectively to mitigate risks is not included, nor are overt conclusions on the adequacy of current scores or the achievability of target scores. There is a risk that the IJB does not receive sufficient, aligned and outcome-focused performance information to provide assurance that strategic objectives are being delivered and that associated risks are being effectively managed. Moderate The quarterly and annual reporting of performance is being reviewed to align with the SCP and Programme of Change and Transformation, revised oversight groups and performance management within business as usual Chief Officer / Business Support Manager December 2026 Page 111 of 194
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Section 2 Audit Findings and Management Actions NL06/26 Governance and Committee Effectiveness 14 10. Committee Work Plans The format of the IJB and PFA Committee workplan could be enhanced by presenting the date of each meeting along the top of the table, with papers to be presented to each meeting listed along the left hand side. Confirmation of presentation of each paper, along with an explanation of any papers not presented, would provide an effective ‘at a glance’ overview of the extent to which the Committee has fulfilled its remit over the year. A sumary of assurances provided to Committee during the year is not easily available. Merits Attention The format of the IJB and PFA work plans will be enhanced with the recommendations listed Business Support Manager October 2026 11. Action points update While a comprehensive rolling action long is considered at each IJB and PFA Committee meeting, effectiveness could be enhanced by removal of older items following confirmation of closure. The Committee is presented with historical information that is no longer relevant and contributes to lengthy papers. Merits attention The removal of historic actions will be discussed at the PFA for members to agree for these to be removed Business Support Manager August 2026 12. Committee cover papers It would be helpful if reports presented to the IJB and PFA Committee, including annual reports, clearly state if they are provided for assurance, rather than being for noting. Presenting reports for assurance encourages discussion by the Committee as to whether they are sufficiently assured, or if further information is required. Moderate A revised reporting template will be created to enhance reporting to the IJB and PFA Business Support Manager October 2026 Page 112 of 194
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Section 2 Audit Findings and Management Actions NL06/26 Governance and Committee Effectiveness 15 Cover papers do not include an Assessment section and a potential enhancement to the format of the cover paper template is use of an SBAR format (Situation, Background, Assessment, Recommendation). Papers presented to the IJB and PFA Committee may not provide all required information. 13. Whistleblowing The NHS Lanarkshire Whistleblowing Annual Report 2025/26 and the NHS Lanarkshire Standard Operating Procedure were presented to the IJB in June 2026. The equivalent North Lanarkshire Council report was not available to be presented and Management has informed us that this will be rectified in 2026/27. The IJB has not received complete assurance that adequate and effective Whistleblowing arrangements are in place across the partnership. Merits Attention Whistleblowing will be an annual agenda item on the IJB work plan, covering both NHSL and NLC. Business Support Manager September 2026 for work plan Whistleblowing annual report likely to be June each year 14. HSCP website The HSCP website contains links to key documents chronologically by year. This approach is not user friendly and it would be beneficial to include a list of key documentation, with hyperlinks to each, on the front page of the website. The website may not be accessible to all users and users may be unable to locate key information. Merits attention A review will be undertaken of the website to ensure key information and documents are displayed appropriately Business Support Manager December 2026 Page 113 of 194
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Section 3 Definition of Assurance & Assessment of Risk NL06/26 Governance and Committee Effectiveness 16 Definition of Assurance We will assess the system adequacy and control application, and provide a conclusion based on the following criteria: Level of Assurance System Adequacy Controls Substantial Assurance A sound system of governance, risk management and control exists, with internal controls operating effectively and being consistently applied to support the achievement of objectives in the area audited. Controls are applied continuously or with only minor lapses. Reasonable Assurance There is a generally sound system of governance, risk management and control in place. Some issues, non-compliance or scope for improvement were identified which may put at risk the achievement of objectives in the area audited. Controls are applied frequently but with evidence of non- compliance. Limited Assurance Significant gaps, weaknesses or non-compliance were identified. Improvement is required to the system of governance, risk management and control to effectively manage risks to the achievement of objectives in the area audited. Controls are applied but with some significant lapses. No Assurance Immediate action is required to address fundamental gaps, weaknesses or non-compliance identified. The system of governance, risk management and control is inadequate to effectively manage risks to the achievement of objectives in the area audited. Significant breakdown in the application of controls. Page 114 of 194
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Section 3 Definition of Assurance & Assessment of Risk NL06/26 Governance and Committee Effectiveness 17 Assessment of Risk We risk assess each finding according to the following criteria: Risk Assessment Definition Fundamental Non Compliance with key controls or evidence of material loss or error. Action is imperative to ensure that the objectives for the area under review are met. Significant Weaknesses in design or implementation of key controls i.e. those which individually reduce the risk scores. Requires action to avoid exposure to significant risks to achieving the objectives for area under review. Moderate Weaknesses in design or implementation of controls which contribute to risk mitigation. Requires action to avoid exposure to moderate risks to achieving the objectives for area under review. Merits attention There are generally areas of good practice. Action may be advised to enhance control or improve operational efficiency. Page 115 of 194
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REPORT Item No: 10 1. PURPOSE OF REPORT 1.1 This paper is coming to the Performance, Finance and Audit (PFA) Committee: For approval For endorsement For noting 1.2 This report provides an outline of the actions agreed with the External Auditor, Internal Auditor, and the Senior Management Team to further develop the IJB governance framework. 2. ROUTE TO THE PERFORMANCE, FINANCE AND AUDIT COMMITTEE 2.1 This paper has been: Prepared By: Chief Finance Officer ☒ Reviewed By: Chief Officer ☒ Endorsed By: ☐ 3. RECOMMENDATIONS 3.1 It is recommended that the PFA Committee: (1) Note the progress made in implementing the Annual Governance Statement Action Plan. (2) Note the current status of all actions detailed within Appendix 1. (3) Agree that further progress updates are presented to future meetings of the PFA Committee. 4. VARIATIONS TO DIRECTIONS 5. ANNUAL GOVERNANCE STATEMENT ACTION PLAN 5.1 The Integration Joint Board (IJB) includes an Annual Governance Statement within its statutory annual accounts. The Statement provides assurance on the effectiveness of the IJB’s governance framework, risk management arrangements and system of internal control. It also demonstrates how the IJB has complied with its Code of Corporate Governance and the principles contained within the CIPFA/SOLACE Delivering Good Governance in Local Government Framework. SUBJECT: Annual Governance Statement – Action Plan Progress TO: Performance, Finance and Audit Committee Lead Officer for Report: Chief Officer Author(s) of Report Chief Financial Officer DATE: 18 August 2026 Yes No N/A Item 11 Page 117 of 194
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5.2 The Annual Governance Statement incorporates an associated Action Plan designed to support the ongoing development and enhancement of governance arrangements across the IJB. The current Action Plan, approved by the IJB in June 2026, reflects improvement actions arising from a range of sources, including recommendations from Audit Scotland’s Annual Audit Report, findings from Internal Audit reviews, and areas identified through the IJB’s annual self-assessment and governance review processes. 6 ACTION PLAN PROGRESS 6.1 Good progress has been made in implementing the Annual Governance Statement Action Plan. Of the 12 actions currently being monitored, 5 have been completed and 7 remain ongoing. No actions are considered significantly off track. Where completion dates have been revised, this reflects alignment with wider strategic developments, including implementation of the Strategic Commissioning Plan, governance review activities and related improvement programmes. 6.2 Appendix 1 provides further details on progress to date. To support audit and assurance requirements, actions remain on the action plan until the end of the financial year, including those completed during the reporting period. Completed actions are subsequently removed from the first progress report presented after 1 April each year. Table 1 summarises the current status of the actions. Table 1 Year the action was identified Total Actions Completed Actions Ongoing Actions 2023/24 1 0 1 2024/25 2 0 2 2025/26 9 5 4 TOTAL 12 5 7 7. IMPLICATIONS 7.1 NATIONAL OUTCOMES People are able to look after and improve their own health and wellbeing and live in good health for longer ☒ People, including those with disabilities or long-term conditions, or who are frail, are able to live, as far as reasonably practicable, independently and at home or in a homely setting in their community ☒ People who use Health and Social Care Services have positive experiences of those services, and have dignity respected ☒ Health and Social Care Services are centred on helping to maintain or improve the quality of life of people who use those services ☒ Health and Social Care Services contribute to reducing health inequalities ☒ People who use Health and Social Care Services are safe from harm ☒ People who work in Health and Social Care Services feel engaged with the work they do and are supported to continuously improve the information, support, care, and treatment they provide ☒ Resources are used effectively and efficiently in the provision of Health and Social Care Services ☒ Page 118 of 194
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7.2 ASSOCIATED MEASURE(S) The implementation of agreed actions will contribute to the ongoing development of the internal control framework and will also inform the Annual Governance Statement for 2026/27. 7.3 FINANCIAL This paper has been reviewed by Finance: Yes No N/A 7.4 RISK ASSESSMENT/RISK MANAGEMENT The strategic financial risks detailed in the IJB Risk Register have been updated where necessary and are included in a separate report to the IJB. Relevant Risk Register Details Current Risk Level Risk Owner Governance Failure Low Pauline Izat/Morag Dendy/Joanne Jenkins 7.5 ENGAGEMENT & PARTICIPATION Please tick the engagement and participation objectives that link(s) with this piece of work and provide further details on the engagement and participation that was undertaken. Objectives Further details ☒ Involve stakeholders in the development work aimed at achieving the national outcomes This report includes all engagement and participation objectives as effective governance arrangements ensure the IJB can fulfil its statutory duties. Good governance enables the IJB to pursue its vision effectively as well as underpinning that vision with mechanisms for control and management of risk. ☒ Provide stakeholders with information on how to get involved ☒ Ensure a diverse range of engagement and participation and opportunities are in place to suit different needs ☒ Measure how well we involve community stakeholders in the planning, design, and delivery of our services ☒ Provide regular feedback on how stakeholder engagement and participation is shaping and influencing service development and delivery ☒ Provide support to enable stakeholder representatives to participate meaningfully and confidently at meetings ☒ Develop participation guidelines to ensure a common understanding and set of expectations for both stakeholders and partnership staff ☒ Support engagement planning and participation in localities, taking account of other engagement activity and local plans across the Community Planning Partnership Page 119 of 194
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7.6 INEQUALITIES & FAIRER SCOTLAND DUTY Equality and Diversity Impact Assessment Completed & Fairer Scotland Impact Assessment Form Completed and EQIA added to website: Yes No N/A 8. BACKGROUND PAPERS None. 9. APPENDICES Appendix 1 Annual Governance Statement – Action Plan Progress Chief Finance Officer Members seeking further information about any aspect of this report, please contact Nicola Scott on telephone number 07581 007187. Page 120 of 194
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Appendix 1 Annual Government Statement - Action Plan Progress Reference Improvement Area Agreed Action Responsible Person Original Completion Date Revised Completion Date Current Status Ongoing / Complete 2023/24: 1 2023/24 Self- Assessment Agreed actions Recognition that there is a formalised risk sharing agreement in place with NHSL, NLC and SL IJB within the risk management strategy but no reference to similar in relation to performance and finance. Chief Officer Claire Rae December 2025 October 2026 Ongoing Reference Improvement Area Agreed Action Responsible Person Projected Completion Date Revised Completion Date Current Status Ongoing / Complete 2024/25: 1 2024/25 Self- Assessment Agreed actions 1. Holding to Account - effective scrutiny, challenge and support of services by the Management Team and IJB members when reviewing presented papers. Chief Officer Claire Rae December 2025 October 2026 Ongoing 2. Vision for IJB should be clear and ambitious with membership being diverse and engaged. Management team to review induction process and liaison sessions. Chief Officer Claire Rae December 2025 October 2026 Ongoing Reference Improvement Area Agreed Action Responsible Person Projected Completion Date Revised Completion Date Current Status Ongoing / Complete 2025/26: 1 Audit Scotland Annual Audit Report 2024/25 Ongoing work is required to strengthen the IJB’s approach to financial sustainability Chief Finance Officer Nicola Scott December 2025 N/a The recommendation has been implemented and is therefore assessed as complete. Ongoing monitoring of financial sustainability will continue through routine financial planning and reporting arrangements. Complete 2025/26: 2 Internal Audit Review of IJB Governance Arrangements 1. Ensure that appropriate and timely action is taken to fully address the previously agreed audit recommendations in line with agreed timescales and that the actions are regularly monitored. Chief Officer Claire Rae December 2025 N/A All previous actions implemented Complete 2. Ensure that NL HSCP Audit Charter is updated and reviewed to reflect the current environment and working arrangements whilst taking account of the Global Internal Audit Standards. Chief Officer (Audit & Risk) (NLC) and Chief Internal Auditor (NHS) December 2025 N/A Implemented by both Audit teams Complete Page 121 of 194
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Appendix 1 Reference Improvement Area Agreed Action Responsible Person Projected Completion Date Revised Completion Date Current Status Ongoing / Complete 3. Ensure that the Rolling Action Log presented to each IJB and PFAC is fully completed following each meeting, with details of discussions and/or decisions regarding actions required, progress to date, proposed completion dates and completion status. Chief Officer Claire Rae August 2025 N/A This has been fully implemented. Complete 2025/26:3 Internal Audit: IJB Strategy 1. The current Strategic Commissioning Plan will expire in 2026, and a programme of work is required to undertake a review of lessons learned, consider alignment with other key strategies, agree the preferred approach and timescales for developing the next plan, and establish clear governance and Board oversight arrangements for its development and delivery. Head of Planning, Performance and Quality Morag Dendy April 2026 September 2026 Ongoing 2. Ensure that the governance arrangements for development and monitoring of the next SCP are clearly articulated and understood. Head of Planning, Performance and Quality Morag Dendy November 2026 N/A Ongoing 3. A review of programme governance arrangements is required to ensure more frequent and responsive reporting is in place, providing earlier identification of risks and enabling timely remedial action where programmes are not progressing as planned. Head of Planning, Performance and Quality Morag Dendy November 2026 N/A Ongoing Page 122 of 194
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Appendix 1 Reference Improvement Area Agreed Action Responsible Person Projected Completion Date Revised Completion Date Current Status Ongoing / Complete 2025/26:4 Internal Audit: IJB Financial Sustainability 1. Progress is required in developing a sustainable long-term financial strategy based on recurring savings and reduced reliance on reserves, alongside establishing strengthened governance arrangements, including a dedicated Savings Board, to improve transparency and delivery of savings. Chief Finance Officer Nicola Scott April 2026 N/A The IJB approved a programme of savings to meet the budget gap in March 2026 and work is well underway on these. The Savings Board was set up in April with Terms of Reference agreed, these are taking place monthly will all actions and risks noted and monitored at each meeting. Complete 2. Development and enhancement of financial reporting is required to provide full supporting detail for risk-based scenarios, alongside improving clarity and transparency through consideration of a single consolidated financial overview. Chief Finance Officer Nicola Scott September 2026 N/A This will be undertaken as part of the Medium Term Financial Outlook for 2027/28 – 2029/30 which will be presented to the IJB in September. Ongoing Key Complete Ongoing – within projected completion timescale Ongoing – has exceeded projected completion date Page 123 of 194
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1 REPORT Item No: 11 SUBJECT: Review of IJB Standing Orders TO: North Lanarkshire Integration Joint Board Performance Finance and Audit Committee Lead Officer for Report: Claire Rae, Chief Officer Author(s) of Report Kerry Taylor, Business Support Manager DATE: 19 August 2026 1. PURPOSE OF REPORT This paper is coming to the IJB PFA for: For Approval: ☒ For Endorsement: ☐ To Note: ☐ 2. ROUTE TO THE BOARD This paper has been: Prepared By: Kerry Taylor, Business Manager ☒ Reviewed By: NLHSCP Senior Management Team ☒ Endorsed By: ☐ Item 12 Page 125 of 194
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2 4. RECOMMENDATIONS 4.1 It is recommended that the IJB PFA note the contents of the report. (1) Note the contents of this Report, (2) Considers and approves the amendments proposed to Standing Orders as detailed within Appendix 1 5. VARIATIONS TO DIRECTIONS? This section outlines if the report requires a direction to be issued to the Local Authority, the Health Board, to both, or that no direction is required 6. BACKGROUND 6.1 The current North Lanarkshire Integration Joint Board’s Standing Orders were revised in November 2021. 6.2 The Board is required by legislation to make Standing Orders. Some of the content of those Standing Orders is set by legislation, such as the quorum requirement and the Chair not having a casting vote. In other aspects, the Board has flexibility to set its own procedural rules, subject to good governance standards. 6.3 A review of the Board’s Standing Orders has been undertaken as part of an ongoing review of all the Board’s governance arrangements and constitutional documents. 6.4 The review has also incorporated The Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Amendment Order 2025 which amends The Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Order 2014 to make targeted changes to the composition and voting arrangements of Integration Joint Boards. 7. CURRENT POSITON 7.1 Appendix 1 of the Report provides Members with proposed changes of the reviewed Standing Order document for consideration. The amendments reflect current procedure and, where appropriate, have been amended to ensure fairness and transparency, enabling good governance and decision making. Yes ☐ No ☐ N/A ☒ Page 126 of 194
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3 7.2 Appendix 2 of the Report provides members with a tracked changes version of the proposed updated document. 7.3 Further guidance is due to be issued in relation to The Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Amendment Order 2025, which may result in further changes to the Standing Orders, which would be reported through the Performance Finance and Audit Committee. 7.4 It is also proposed that the Standing Orders will be presented to the Performance Finance and Audit Committee on an annual basis going forward, inline with best practice. 9. IMPLICATIONS 9.1 NATIONAL OUTCOMES Link(s) to National Health and Wellbeing Outcomes People are able to look after and improve their own health and wellbeing and live in good health for longer ☐ People, including those with disabilities or long-term conditions, or who are frail, are able to live, as far as reasonable practicable, independently and at home or in a homely setting in their community ☐ People who use Health and Social Care Services have positive experiences of those services, and have dignity respected ☐ Health and Social Care Services are centred on helping to maintain or improve the quality of life of people who use those services ☐ Health and Social Care Services contribute to reducing health inequalities ☐ People who use Health and Social Care Services are safe from harm ☐ People who work in Health and Social Care Services feel engaged with the work they do and are supported to continuously improve the information, support, care and treatment they provide ☐ Resources are used effectively and efficiently in the provision of Health and Social Care Services ☐ 9.2 ASSOCIATED MEASURE(S) 9.3 FINANCIAL This paper has been reviewed by Finance: Yes No N/A Page 127 of 194
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4 9.4 RISK ASSESSMENT/RISK MANAGEMENT Relevant Risk Register Details Current Risk Level Risk Owner IJB Risk Register – Governance Failure High Chief Officer 9.5 ENGAGEMENT & PARTICIPATION Please tick the engagement and participation objectives that link(s) with this piece of work and provide further details on the engagement and participation that was undertaken. Objectives Further details ☐ Involve stakeholders in the development work aimed at achieving the national outcomes ☐ Provide stakeholders with information on how to get involved ☐ Ensure a diverse range of engagement and participation and opportunities are in place to suit different needs ☐ Measure how well we involve community stakeholders in the planning, design and delivery of our services ☐ Provide regular feedback on how stakeholder engagement and participation is shaping and influencing service development and delivery ☐ Provide support to enable stakeholder representatives to participate meaningfully and confidently at meetings ☐ Develop participation guidelines to ensure a common understanding and set of expectations for both stakeholders and partnership staff ☐ Support engagement planning and participation in localities, taking account of other engagement activity and local plans across the Community Planning Partnership 9.6 INEQUALITIES & FAIRER SCOTLAND DUTY Page 128 of 194
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5 EQIA Completed & Fairer Scotland Impact Assessment Form Completed and attached to report: Yes No N/A EQIA added to website: Yes No N/A 10. BACKGROUND PAPERS 11. APPENDICES Appendix 1 – Draft North Lanarkshire Integration Joint Board Standing Orders 2026 Appendix 2 - Draft North Lanarkshire Integration Joint Board Standing Orders 2026 (Tracked Changes) . CHIEF ACCOUNTABLE OFFICER (or Depute) Claire Rae Members seeking further information about any aspect of this report, please contact the following; Page 129 of 194
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Standing Orders for the North Lanarkshire Integration Joint Board Page 130 of 194
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Contents 1. General ....................................................................................................................................... 3 2. Membership ................................................................................................................................ 3 3. Term of Office/Resignation .......................................................................................................... 4 4. Removal of Members .................................................................................................................. 5 5. Disqualification ............................................................................................................................ 5 6. Chair and Vice-Chair ................................................................................................................... 6 7. Ordinary and Special Meetings .................................................................................................... 7 8. Admission of Public and Media to Meetings ................................................................................. 7 9. Notice of Meeting ........................................................................................................................ 8 10. Quorum ................................................................................................................................... 8 11. Minutes ................................................................................................................................... 9 12. Voting ..................................................................................................................................... 9 13. Changing a Decision ............................................................................................................. 10 14. Committees ........................................................................................................................... 10 15. Conduct of Members ............................................................................................................. 11 16. Items of Business and Debate ............................................................................................... 12 17. Execution of Documents ........................................................................................................ 13 18. Matters to be determined by the Board .................................................................................. 14 19. Other Decisions and Urgent Business .................................................................................... 15 Appendix 1 - Definitions and References .......................................................................................... 16 Page 131 of 194
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1. General 1.1. These Standing Orders for the conduct and proceedings of the North Lanarkshire Integration Joint Board and its Committees are made under the Public Bodies (Joint Working) (Scotland) Act 2014 and the Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Order 2014, as amended by the Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Amendment Order 2025 (SSI 2025/405). 1.2. The terms used in these Standing Orders are defined in Appendix 1. 1.3. Any statutory provision, regulation or direction issued by the Scottish Ministers shall have precedence if these Standing Orders conflict with them. 1.4. These Standing Orders may be amended, varied or revoked at a meeting of the Board provided the notice for the meeting at which the proposal is to be considered states that there is a proposal to amend the Standing Orders, states what that proposal is, and the proposal itself does not result in the Board not complying with any statutory provision or regulation. 1.5. These Standing Orders shall apply at every meeting of the Board, and may not be suspended in any way, for any reason or at any time. 2. Membership 2.1. The membership of the Board shall comprise: - (a) Those voting and non-voting members prescribed by law (b) Those additional non-voting members appointed by the Board of its own volition 2.2. Voting membership of the Integration Joint Board shall comprise: (c) Four Non-Executive members of the Health Board nominated by the NHS Board (d) Four Elected Members nominated by the Local Authority (e) One member in respect of Third Sector bodies carrying out activities related to health or social care in North Lanarkshire (f) One member in respect of service users residing in North Lanarkshire; and (g) One member in respect of persons providing unpaid care in North Lanarkshire 2.3. Non-voting professional membership of the Integration Joint Board shall comprise: (h) The Chief Officer of the Integration Joint Board (i) The Chief Social Work Officer of the Local Authority appointed by it in terms of Section 3 of the Social Work (Scotland) Act 1968 (j) The proper officer of the Integration Joint Board appointed under section 95 of the Local Government (Scotland) Act 1973; (k) A registered medical practitioner whose name is included in the list of primary medical Page 132 of 194
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services performers prepared by the Health Board in accordance with Regulations made under section 17P of the National Health Service (Scotland) Act 1978; (l) A registered nurse who is employed by the Health Board or by a person or body with which the Health Board has entered into a general medical services contract, and (m) A registered medical practitioner employed by the Health Board not providing primary medical services The members at (k) to (m) shall be determined by the Health Board. 2.4. Following establishment, the Integration Joint Board must appoint at least one non-voting stakeholder member in respect of each of the following categories: - (n) One member in respect of staff of the constituent authorities engaged in the provision of services provided under integration functions; (o) Such additional members as the Integration Joint Board sees fit. Such a member may not be an Elected Member or a Non-Executive Director of the Health Board. 2.5. If and when a person ceases to hold the office or post as a result of which he or she became a member of the Board then that person shall cease to be a member of the Board. 2.6. If a Health Board or Local Authority voting member is unable to attend a meeting of the Integration Joint Board the constituent authority which nominated the member is to use its best endeavours to arrange for a suitably experienced proxy, who is either an Elected Member or, as the case may be, a Member of the Health Board, to attend the meeting in place of the voting member. Named Depute members for members of the Integration Joint Board may be appointed by the constituent authorities, however members may send any suitably qualified individual as a proxy. The member, who is unable to attend, shall notify the Chief Officer (or nominee) and arrange with the nominating body a proxy to attend in their place. A proxy nominated under these provisions shall be able to vote on any decision put to the meeting. 2.7. If a Lived Experience voting member is unable to attend a meeting of the Integration Joint Board, under Article 2(4) of the Order (soon to be Article 12(2) of the 2014 Order), an appointed lived experience member may arrange for a suitably experienced proxy to stand in their place where that voting member is unable to attend such a meeting. The updated guidance being developed to support the voting rights extension provides further guidance on proxy arrangements. The member, who is unable to attend, shall notify the Chief Officer (or nominee) and arrange with the nominating body a proxy to attend in their place. 2.8. If a member who is not a voting member is unable to attend a meeting of the Integration Joint Board, they shall be entitled to arrange for a suitably experienced proxy to attend the meeting on their behalf. Such proxy shall be notified to the Chief Officer (or nominee). 3. Term of Office/Resignation 3.1. The term of office of voting members is in accordance with the Integration Scheme, which is a maximum of three years. The Integration Joint Board Voting Members appointed by the Parties will cease to be Members of the Integration Joint Board in the event that they cease to be a Non-Executive or Executive member of The Health Board or an elected member of The Local Authority. At the end of a term of office a member may be reappointed for a further term of office. The Chief Social Work Officer, Chief Officer and Chief Finance Officer remain Members of the Board for as long as they hold the office in respect of which they are appointed. Page 133 of 194
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3.2. The term of office of stakeholder members shall be determined by the Integration Joint Board but shall not exceed three years. 3.3. A member (other than a member appointed under article 2.3(i) or 2.3(j) may resign their membership of the Integration Joint Board at any time by giving written notice to the Chief Officer (or nominee). The resignation shall take effect from the date stated in the notification, or in the absence of a specified date, the date of receipt of the notice. 3.4. Where a voting member gives notice of resignation, the Integration Joint Board must inform the constituent body which nominated the member of the resignation giving one month’s notice. Where a member resigns or otherwise ceases to hold office, the person appointed in his/her place shall be appointed for the unexpired term of the Member replaced. 3.5. On expiry of a Member’s term of appointment the Member shall be eligible for re- appointment provided that he/she remains eligible and is not otherwise disqualified from appointment. 4. Removal of Members 4.1. When a member fails to attend three consecutive Board meetings the Standards Officer shall notify the Chair and Vice-Chair immediately after the third absence and shall contact the member to seek an explanation for the absences and an indication if there is any continuing difficulty with the member attending in future. The Integration Joint Board may remove the member from office by providing the member with one months’ notice in writing. 4.2. If a member acts in a way which brings the Integration Joint Board into disrepute or in a way which is inconsistent with the proper performance of the functions of the Integration Joint Board, the Integration Joint Board may remove the member from office with effect from such date as the Integration Joint Board may specify in writing. 4.3. If a member becomes disqualified under article 8 of the Integration Joint Boards Order during a term of office, they shall be removed from office immediately. 4.4. If a member who is an Elected Member appointed on the nomination of the Local Authority ceases, for any reason, to be an Elected Member during a term of office, they shall cease to be a member of the Integration Joint Board with effect from the day they cease to be an Elected Member. 4.5. A constituent authority may remove a member who it nominated by providing one month’s notice in writing to the member and the Integration Joint Board. 5. Disqualification 5.1. No person may be appointed as a Member of the Integration Joint Board, if they:- (a) have, within a period of five years immediately preceding the proposed date of appointment, been convicted of any criminal offence in respect of which the person has received a sentence of imprisonment (whether suspended or not) for a period of not less than three months (without the option of a fine); (b) have been removed or dismissed for disciplinary reasons from any paid employment with a health board or local authority; (c) are insolvent1; Page 134 of 194
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(d) have been removed from a register maintained by a regulatory body other than where the removal was voluntary2, and (e) have been subject to a sanction under Section 19(1)(b) to (e) of the Ethical Standards in Public Life etc. (Scotland) Act 2000; all as defined in the Integration Joint Boards Order. 6. Chair and Vice-Chair 6.1. Members shall be appointed to, and shall hold the positions of, Chair and Vice-Chair in accordance with the Integration Scheme. The Chair and Vice-Chair shall be appointed from the Health Board and Local Authority voting members on the Integration Joint Board. The Local Authority and the Health Board shall alternate which of them is to appoint the Chair and Vice-Chair. Whenever a Local Authority member is to serve as Chair then the Vice-Chair will be a member nominated by the Health Board and vice versa. 6.2. The appointment of Chair and Vice-Chair shall not exceed a period of three years. The Lor Health Board may change their appointee as Chair or Vice-Chair during the period of their appointment. 6.3. The Chair will preside at every meeting of the Integration Joint Board that he or she attends. 6.4. In the absence of the Chair the Vice-Chair shall preside at the meeting of the Integration Joint Board. 6.5. In the absence of both the Chair and Vice Chair, the voting members present at the meeting shall choose a voting Integration Joint Board member to preside. In the event of a tied vote, the decision as to who shall preside shall be determined by lot. Any proxy attending the meeting may not preside over that meeting. 6.6. The Chair and Vice-Chair may resign office at any time, by giving written notice to the Chief Officer, who will inform the constituent body which appointed the Chair, or Vice- Chair, of the resignation. It shall be the responsibility of the constituent authority to appoint a replacement as soon as practicable to complete the term of office of the outgoing Member. 6.7. The decision of the Chair on all matters within his/her jurisdiction as set out in these Standing orders shall be final. Deference shall at all times be paid to the authority of the Chair and Members shall address the Chair while speaking. 6.8. The Chair (and in his/her absence the Vice-Chair) shall amongst other things: - (a) The Chair shall ensure that the agenda of business is properly dealt with and clear decisions are reached. (b) The Chair shall permit fair and responsible debate and shall ensure that the views and opinions of all those entitled to participate, including the advice of officers, are allowed to be expressed and that these contribute to the outcome of the meeting. (c) The Chair shall ensure the proper and timely conduct of the meeting, expediting the business on the agenda and reaching a sufficiency of debate, where appropriate. (d) The Chair, if requested by any Member to ask the mover of a motion, or an amendment, to state its terms, and Page 135 of 194
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(e) At his/her discretion, order the exclusion of any person who is deemed to have caused disorder or misbehaved. (f) On all points of order, relevance or competency, order of business, interpretation of these Standing Orders and in relation to urgent business, the ruling of the Chair is final and shall not be open to question or discussion. 7. Ordinary and Special Meetings 7.1. The Board shall at least annually approve a timetable of ordinary meetings, which shall be held at least four times in each financial year.(TBC) 7.2. The Board may amend or adjust that timetable of ordinary meetings from time to time, provided that at least four such meetings are held in each financial year. 7.3. The Chair may change the date and/or time of an ordinary meeting, but may not cancel an ordinary meeting. 7.4. The Chair may call a special meeting of the Board at any time by delivering a signed requisition to the Clerk specifying the business to be transacted. 7.5. A request for a special meeting of the Board may be made in the form of a requisition specifying the business to be transacted, signed by at least two thirds of the number of voting members, and presented to the Clerk. If the Chair does not call that meeting within seven days of receiving the requisition, the members who signed the requisition may call a meeting by delivering a notice, signed by them all, calling the meeting. 7.6. Upon receipt of a requisition for a special meeting, the Clerk shall make arrangements for the meeting to be held as soon as reasonably practicable, but in any event within 14 days of the Chair’s requisition, or the members’ notice, as the case may be. 7.7. No business shall be transacted at a special meeting other than that specified in the requisition. 8. Admission of Public and Media to Meetings 8.1. By the day after the notice calling a meeting is sent or intimated to Board members, they shall be made available to the public through the internet, except for any papers which are withheld due to the potential disclosure of private information. 8.2. Board meetings shall be held in public, unless the Board resolves to exclude the public during its consideration of an item of business due to the potential disclosure of private information. 8.3. The minute of the meeting will record the reason for any decision by the Board to exclude the public from a meeting. 8.4. The minute of the meeting shall contain a note of the outcome of the Board’s consideration of an item of business for which the public was excluded which informs the public of the issues and the decision but does not disclose any private information. 8.5. Members of the public and representatives of the media shall not be permitted, , to record the proceedings other than by the making of written notes. Page 136 of 194
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9. Notice of Meeting 9.1. All meetings of the Board, ordinary and special, shall be convened and shall take place in accordance with these Standing Orders. 9.2. A notice shall be sent, or its availability intimated, to every Board member at least five clear days before the meeting. 9.3. The notice shall be in the form of an agenda approved by the Chair or, in the absence of the Chair, by the Vice-Chair, and shall specify the date, time and place of the meeting and the business to be transacted. 9.4. Reports and other supporting papers shall be attached to the notice and delivered with it. 9.5. Reports shall be prepared using a standard template approved by the Board from time to time and shall advise on issues of relevance and significance such as legislation, guidance, financial implications and equality issues. 9.6. The address for intimation or delivery shall be the email address notified by each member, unless a member requests that a different address, postal or electronic, is used. 9.7. Lack of or a defect in the service or intimation of the notice to any member shall not affect the validity of a meeting. 9.8. The notice and meeting papers shall be available to the public unless the Chief Officer, in consultation with the Chair, considers that consideration of an item of business may involve the disclosure of private information. The notice shall state if that is the case and state the category of private information involved. 9.9. Only the business specified in the notice shall be transacted at the meeting, unless an item of business is notified to the Chair before the meeting with a request for it to be added to the agenda, and the Chair rules to allow it to be considered on the ground of urgency. The Chair shall state the reason for such a ruling and the minute shall record the ruling and the reason given. 9.10. If the Chair rules that the matter is not urgent, it shall be included as an item for the next ordinary meeting, unless it is withdrawn or dealt with in some other way before then. 10. Quorum 10.1. No business shall be transacted at a meeting of the Integration Joint Board unless there are present a quorum of at least one half voting members of the Integration Joint Board. 10.2. If a quorum is not present, the meeting will stand adjourned to such date and time as may be fixed by the Chair. The meeting may, at the discretion of the Chair continue to be held solely to discuss agenda items and seek information from officers, but may not make substantive decisions as to discharge the functions of the Integration Joint Board. 10.3. Any business on the agenda for a Board meeting which is inquorate shall be carried forward to the adjourned meeting, unless it is withdrawn or dealt with in the meantime in another way. No business other than that on the agenda for the inquorate meeting shall be added to the agenda for the adjourned meeting. Page 137 of 194
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10.4. Substitute voting members shall be counted for the purposes of the quorum. 10.5. A member shall be regarded as being present at a meeting if he or she is able to participate from a remote location by a secure video link or other communication link approved by the Board. A member participating in a meeting in this way will be counted for the purpose of deciding if a quorum is present. 10.6. If after a meeting has commenced, the quorum shall fall below one half of the voting members this requires to be drawn to the attention of the Chair. 10.7. If a member withdraws from consideration of an item of business following a declaration of interest then he or she shall not be counted for the purposes of a quorum for that item of business. If there is as a result no quorum for that item of business then the item shall not be considered, and shall be carried forward to the next ordinary meeting, unless it is withdrawn or is dealt with in the meantime in another way. 11. Minutes 11.1. The Clerk shall prepare the minutes of meetings of the Board. 11.2. The Board shall receive and review its minutes for agreement at its following ordinary meeting. 11.3. The minute shall record:- a) The names of members present at a meeting b) The names of any officers in attendance 8 c) Declarations of interest made, and whether members declaring an interest participated in the relevant item of business, or not d) Significant legal and other advice provided by officers and professional advisers e) Rulings by the Chair e) A brief summary of the terms of the report and recommendations f) Motions, amendments, voting and decisions made h) Other matters required to be recorded by these Standing Orders 12. Voting 12.1. A vote shall be taken by a show of hands, and the minute of the meeting shall record the votes cast. Except by the attendance of a substitute or in the event of a temporary vacancy, no vote may be cast by proxy for an absent voting member. 12.2. Where a vote is required, every question at a meeting shall be determined by a simple majority of votes of the members present and voting, or abstaining from voting, on the question. 12.3. Where there is a temporary vacancy in the voting membership of the Board, the vote which otherwise would have been cast by a member of the constituent authority to be appointed to the vacancy may be exercised jointly by the other members appointed by that constituent authority. Page 138 of 194
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12.4. In the event that the Integration Joint Board is unable to come to a consensus decision following full discussion on an issue, due to an equality of votes in favour of and against a proposal, the following procedure shall apply: Stage 1 (a) The Chair shall call on the Chief Officer to outline the consequences of each potential outcome and to make a recommendation; (b) The Chair shall immediately without further discussion call for a show of hands on the motion before the meeting; (c) If the result remains a tie the Chair will suspend further discussion on the issue of contention and the meeting will move onto the remaining agenda items to conclusion of the Agenda, with any further agenda items contingent on the outcome of the unresolved matter carried forward to a future meeting, and; (d) The Chair will then reconvene the IJB within a suitably mutually agreeable timescale to allow for further discussion between members on the disputed issue. Stage 2 (a) On reconvening, the Chair shall call for any amendment to the motion before the meeting and the meeting will consider such amendment and substantive motion; (b) The Chair shall invite members to speak in support of and against the motion. The Chair may impose a time limit on members’ statements as he or she sees fit; (c) The Chair shall then call a further vote, and (d) If there remains no agreement on the issue concerned, the disputed item shall be held over to the next scheduled Integration Joint Board meeting and a further paper on the matter presented by the Chief Officer for consideration by the Integration Joint Board. 12.5. In the case of an equality of votes, the person presiding at the meeting does not have a second or casting vote. 13. Changing a Decision 13.1. A decision of the Board cannot be changed within six months unless notice has been given in the notice of meeting and:- (a) The Chair rules there has been a material change of circumstance and explains the reasons for that, or (b) The Board agrees the decision was based on incorrect or incomplete information 13.2. The minute shall record the reason for the decision being changed. 14. Committees Page 139 of 194
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14.1. The Integration Joint Board may establish Committees of its members for the purpose of carrying out such functions as the Integration Joint Board may determine. 14.2. Any Committee established must have its constitution and terms of reference approved by the Integration Joint Board and must include an equal number of voting members of the Integration Joint Board from each of the constituent authorities. Any decision of a Committee relating to the carrying out of functions under the Act or to integration functions must be agreed by a majority of the votes of the voting members who are members of the Committee. 14.3. Members of the Integration Joint Board shall be sent electronically the agenda and papers for all Committee meetings at the same time as they are issued to Committee Members. Other Integration Joint Board Members, who are not members of the Committee, shall be entitled to attend Committee meetings and contribute to the debate, however such Members may not vote on any item put to the Committee. 14.4. Members of Committees may appoint another Integration Joint Board member (from the same category of membership as themselves) as a proxy to represent them when they are unable to attend a Committee meeting. The member who is unable to attend, shall notify the Chief Officer (or nominee) that a proxy will attend in their place. A proxy nominated under these provisions shall be able to vote on any decision put to the Committee. 14.5. Integration Joint Board is responsible for the appointment of Chairs and Vice- Chairs of Committees. 14.6. A Committee may, notwithstanding that a matter is delegated, refer any matter for decision to the Integration Joint Board. 14.7. Approved minutes of Committees shall be presented to the Integration Joint Board at the next scheduled meeting. Minutes must be approved by the next scheduled meeting of the Committee to which the minute relates. 14.8. The constitution, remit and Membership of Committees, including the position of Chair and Vice-Chair shall be reviewed periodically by the Integration Joint Board. Chairs and Vice- Chairs may be reappointed if eligible. 14.9. These Standing Orders apply equally to Committees of the Integration Joint Board as they do the Integration Joint Board, subject to any modification as is required to meet the terms of reference and constitution of Committees. 14.10. Meetings of Committees shall be routinely open to the public and media, unless the meeting has passed a resolution to exclude the public and media on grounds that publicity for any item under discussion would be prejudicial to the public interest due to the confidential nature of the business to be transacted or for other reason specified in the resolution. 15. Conduct of Members 15.1. Members are accountable for their own individual conduct in the meeting room at all times. 15.2. Members must observe the rules of conduct stemming from the law, the Code of Conduct and any guidance from the Standards Commission, and the rules, standing orders and regulations of the Board. 15.3. Members must respect the chair, their member colleagues, Board officers and any members of the public present at meetings or other formal proceedings of the Board. Page 140 of 194
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15.4. Members shall at all times conduct themselves in an orderly, courteous and respectful manner, shall comply with rulings of the Chair and shall otherwise respect the authority of the Chair. 15.5. When a member is speaking other members shall not converse or otherwise behave in a manner which is disruptive to the member speaking or to the meeting, or make any noise or disturbance which is so disruptive 15.6. When the Chair speaks, any member who is addressing the meeting shall stop. 15.7. The Chair shall take appropriate action if he or she is of the view that a member is in breach of one or more of the foregoing standards, including requiring the withdrawal of a remark, requiring an apology, requiring the member’s behaviour to cease or any other action required to allow the meeting to properly proceed. 15.8. If a member behaves obstructively or offensively or disregards the authority of the Chair, a motion may be moved and seconded to suspend the member for the rest of the meeting. The mover will explain briefly the reasons for so moving, and the member who is the subject of the motion shall have the right to make a brief reply. The motion shall then be put to a vote without amendment or discussion. If it is carried, the member shall withdraw from the meeting and take no further part in it. 15.9. The Chair has the right to adjourn a meeting in the event of disorderly conduct or other misbehaviour at the meeting. 15.10. Members of the Board are required to subscribe to and comply with the Code of Conduct adopted by the Board and approved by the Scottish Ministers. 15.11. The Standards Officer shall maintain the Board’s Register of Interests, gifts and hospitality which shall be open for public inspection. When a member needs to update or amend his or her entry in the Register, he or she must notify the Clerk of the need to change the entry within one month after the date the matter requires to be registered. 15.12. If any Member has a financial or non-financial interest as defined in the Code of Conduct and is present at any meeting at which the matter is to be considered, he/she must as soon as practical, after the meeting starts, disclose:- (a) that he/she has an interest, and (b) (b) the nature of that interest. 15.13. The member shall determine if the interest is such that he/she should exclude themselves from the debate on the issue. 15.14. If a Member or any associate of theirs has any pecuniary or any other interest direct or indirect, in any contract or proposed contract or other matter and that Member is present at a meeting of the Integration Joint Board, that Member shall disclose the fact at the commencement of the meeting and advise on the nature of the relevant interest. 15.15. A Member shall not be treated as having any interest in any contract or matter if it cannot reasonably be regarded as likely to significantly affect or influence the voting by that Member on any question with respect to that contract or matter. 16. Items of Business and Debate 16.1. The Chair shall allow the officer responsible for an item of business to speak to it. Page 141 of 194
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16.2. The Chair shall then allow all members to ask questions on the item of business, and shall allow members a reasonable opportunity to do so and to express their views. 16.3. The Board may reach consensus on an item of business without taking a formal vote. 16.4. Any voting member may move a motion or an amendment in relation to an item of business. The Chair may require the motion or amendment to be in writing. Every motion and amendment is required to be moved and seconded by a voting member. A motion or amendment shall not be recorded or discussed until a seconder has been identified. 16.5. The mover of a motion may speak, on one occasion, for five minutes. 16.6. The seconder may speak, on one occasion, for three minutes. 16.7. The mover of an amendment may speak, on one occasion, for five minutes. 16.8. The seconder may speak, on one occasion, for three minutes. 16.9. Other members, voting and non-voting, may speak, on one occasion, for three minutes. 16.10. The mover of the motion shall have a right to reply, and may speak for three minutes, but may not introduce any new material. 16.11. After the reply, the question shall be put to the Board by the Chair without further debate or discussion. 16.12. A motion to adjourn any debate on any question or for the closure of a debate may be moved and seconded before the right to reply and shall be put to the meeting without discussion. An adjournment of any debate shall be to the next meeting. 16.13. Board members have the right to express their disagreement with decisions of the Board, whether or not determined by a vote, and to have their dissent noted in the minute. 17. Execution of Documents 17.1. Any document or proceeding requiring authentication by the Integration Joint Board shall be subscribed by two of the following: Chief Officer (or nominee); the Chief Officer Finance (or nominee) and Chief Social Work Officer (or nominee). 17.2. The Chief Officer Finance shall maintain a record of officers authorised to sign documents on behalf of the Integration Joint Board in accordance with provisions of Standing Financial Instructions. 17.3. Where a document requires for the purpose of any enactment or rule of law relating to the authentication of documents under the Law of Scotland, or otherwise requires to be authenticated on behalf of the Integration Joint Board, it shall be signed by the Chief Officer or any person duly authorised to sign under the Scheme of Delegation to Officers in accordance with the provisions of the Requirements of Writing (Scotland) Act 1995. 17.4. Before authenticating any document, the person authenticating the document shall satisfy themselves that all necessary approvals in terms of the Integration Joint Board’s procedures have been satisfied. A document executed by the Integration Joint Board in accordance with this Article shall be self-proving for the purpose of the Requirement of Writing (Scotland) Act 1995. 17.5. Any authorisation to sign documents granted to any individual shall terminate upon that person ceasing (for whatever reason) from holding a position of authority with the Integration Page 142 of 194
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Joint Board, without further intimation or action by the Integration Joint Board. 18. Matters to be determined by the Board 18.1. The Board shall approve, vary or amend these Standing Orders. 18.2. The Board shall approve the establishment of, and terms of reference of all of its committees. 18.3. The Board shall appoint all committee members, as well as the Chair and Vice-Chair of all of its committees. 18.4. The Board shall appoint its Strategic Planning Group and its members (other than the members to be nominated by each constituent party). 18.5. The Board shall approve its Strategic Plan and any other strategies that it may need to develop for all the functions which have been delegated to it. 18.6. The Board will also review the effectiveness of its Strategic Plan. 18.7. The Board shall review and approve its contribution to community planning, and shall appoint its representative(s) at the North Lanarkshire Community Planning Partnership Board and other meetings. 18.8. The Board shall approve its Risk Management Policy. 18.9. The Board shall approve its annual financial statement. 18.10. The Board shall approve Financial Regulations and a Scheme of Delegation. 18.11. The Board shall approve the content, format, and frequency of performance reporting, and its performance report for the reporting year. 18.12. The Board shall approve the total payments to the constituent bodies to implement its agreed Strategic Plan. 18.13. The Board shall agree the form and content of the Directions to be given to the constituent authorities. Where it is not practicable for the Board to agree the exact wording at its meeting it may delegate that to the Chief Officer to determine after consultation with the Chair and Vice- Chair within parameters set by the Board when delegating that authority 18.14. In relation to its annual accounts and their audit:- a. Following consideration of the findings of the review of the system of internal control and approval of the annual governance statement by the Performance, Finance and Audit Committee, the Board shall consider its unaudited accounts and any recommendations from the committee b. Following its consideration by the Performance, Finance and Audit Committee, the Board shall consider the external auditor’s annual report and any recommendations from the committee c. Following their consideration by the Performance, Finance and Audit Committee, the Board shall consider its audited annual accounts and any recommendations from the committee and shall approve the audited accounts for signature and publication Page 143 of 194
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19. Other Decisions and Urgent Business 19.1. The Board shall have the power to delegate matters other than those set out in Standing Order 15 to a committee or to the Chief Officer, subject to such conditions as it may determine, and such a delegation shall be recorded in the minute of the meeting. 19.2. The Chief Officer, in consultation with the Clerk, is authorised to take any necessary action where a matter arises of such urgency that it cannot await a decision of the Board. 19.3. Prior to using this delegated authority, the Chief Officer shall consult with the Chair and the Vice-Chair of the Board and shall not proceed until that consultation has taken place with both. 19.4. All action taken by the Chief Officer under this delegated authority shall be reported to the next meeting of the Board. Page 144 of 194
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Appendix 1 - Definitions and References 2014 Act The Public Bodies (Joint Working) (Scotland) Act 2014 Annual financial statement The statement required by section 39 of the 2014 Act setting out the amount the Board intends to spend in implementation of the strategic plan Board The integration authority in terms of section 2 of the 2014 Act established by the Scottish Parliament on 21 September 2015 Chief Officer The Board’s Chief Officer under section 10 of the 2014 Act (formerly known locally as “Director”) Chief Social Work Officer The Proper Officer appointed by the Council under section 3 of the Social Work (Scotland) Act 1968 for the purposes of its social work functions under that and other designated Acts and regulations Clerk The officer appointed by the Board to ensure the proper and lawful conduct of its proceedings and record its decisions and meetings Code of Conduct The code adopted by the Board and approved by the Scottish Ministers under the Ethical Standards in Public Life etc. (Scotland) Act 2000 Constituent authority The Council or the Health Board Council North Lanarkshire Council, a local authority constituted under section 2 of the Local Government etc. (Scotland) Act 1994 Direction An instruction issued by the Board to one or both of the constituent authorities in connection with the performance of the integrated functions and related services, under section 26 or 28 of the 2014 Act Chief Finance Officer The officer appointed by the Board to be responsible for the proper administration of its financial affairs, in terms of section 95 of the Local Government (Scotland) Act 1973, applied to the Board by section 13 of the 2014 Act Financial Regulations Regulations made by the Board as part of its regime of good governance to direct and control the financial affairs of the Board, to guide and secure the effective discharge of the statutory responsibilities of the Chief Finance Officer, to ensure an effective internal audit and system of financial control, and to provide clarity about the financial accountabilities of all those supporting the Board Health Board Lanarkshire Health Board, established under section 2 of the National Health Service (Scotland) Act 1978 Integrated functions The health and social care functions of the constituent authorities to be delegated to the Board in terms of the Integration Scheme Page 145 of 194
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Integration delivery principles The principles in section 31 of the 2014 Act informing the strategic plan Integration Joint Board See “Board” Integration planning principles The principles in section 4 of the 2014 Act informing the integration scheme Integration Scheme The scheme prepared by the constituent authorities and approved by the Scottish Ministers through which the integrated functions are delegated to the Board Item of business A report, motion, minute or other matter in the agenda for consideration and determination at a meeting of the Board Local Authority North Lanarkshire Council, a local authority constituted under section 2 of the Local Government etc. (Scotland) Act 1994 Locality One of the areas into which the geographical area covered by the Board is to be divided by the Board in its strategic plan, in terms of section 29(3) of the 2014 Act National health and well-being outcomes The statutory outcomes prescribed by the Scottish Ministers under section 5 of the 2014 Act informing the integration scheme and the strategic plan, contained in the Public Bodies (Joint Working) (National Health and Wellbeing Outcomes) (Scotland) Regulations 2014 Non-voting member A member of the Board other than one appointed by the Council or Health Board to be its voting members, under regulation 3(1)(a) or (b) of the Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Order 2014 Ordinary meeting A meeting of the Board under Standing Order 4.1, held on a date fixed by the Board as part of its regular annual cycle of meetings Proxy See “substitute” Public sector equality duty The duties incumbent on the Board in terms of Part 11 of the Equality Act 2010 and the Equality Act 2010 (Specific Duties) (Scotland) Regulations 2012 Private information Information which may justify a decision by the Board to exclude public access to its meetings and meeting papers, as set out in Appendix 2 Register of Interests The record of matters required to be registered by Board members and disclosed to the public under the Ethical Standards in Public Life etc. (Scotland) Act 2000 and the Ethical Standards in Public Life etc. (Scotland) Act 2000 (Register of Interests) Regulations 2003 Scheme of Delegation The record maintained by the Board recording the powers and responsibilities delegated to its officers on a permanent or standing basis Page 146 of 194
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Special meeting A meeting other than an ordinary meeting, called by the Chair or requisitioned by Board members under Standing Order 4.4 or 4.5 Standards Commission The Standards Commission for Scotland, established under the Ethical Standards in Public Life etc. (Scotland) Act 2000 Strategic Plan The plan required by section 29 of the 2014 Act setting out the arrangements for the carrying out of the integration functions, how they are intended to achieve the national health and wellbeing outcomes, and other information determined by the Board Strategic Planning Group The group required by section 32 of the 2014 Act to be established by the Board for the purposes of preparing, finalising and reviewing the strategic plan Substitute A person attending a Board meeting in place of an appointed Board member and entitled to participate and vote in place of that absent member (otherwise a “proxy”) in terms of Regulation 12 of the Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Order 2014 Temporary vacancy A vacancy arising in the voting membership of the Board as a result of which the other voting members appointed by the same constituent authority may exercise the missing member’s or members’ vote or votes, under regulation 13 of the Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Order 2014 Voting member A member of the Board appointed by the Council or Health Board to be its voting members, under regulation 3(1)(a) or (b) of the Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Order 2014 Page 147 of 194
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Standing Orders for the North Lanarkshire Integration Joint Board Page 148 of 194
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1. General 1.1. These Standing Orders for the conduct and proceedings of the North Lanarkshire Integration Joint Board and its Committees are made under the Public Bodies (Joint Working) (Scotland) Act 2014 and the Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Order 2014, as amended by the Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Amendment Order 2025 (SSI 2025/405). 1.2. The terms used in these Standing Orders are defined in Appendix 1. 1.3. Any statutory provision, regulation or direction issued by the Scottish Ministers shall have precedence if these Standing Orders conflict with them. 1.4. These Standing Orders may be amended, varied or revoked at a meeting of the Board provided the notice for the meeting at which the proposal is to be considered states that there is a proposal to amend the Standing Orders, states what that proposal is, and the proposal itself does not result in the Board not complying with any statutory provision or regulation. 1.5. These Standing Orders shall apply at every meeting of the Board, and may not be suspended in any way, for any reason or at any time. 2. Membership 2.1. The membership of the Board shall comprise: - (a) Those voting and non-voting members prescribed by law (b) Those additional non-voting members appointed by the Board of its own volition 2.2. Voting membership of the Integration Joint Board shall comprise: (a) Four Non-Executive members of the Health Board nominated by the NHS Board (b) Four Elected Members nominated by theLocal Authority (c) One member in respect of Third Sector bodies carrying out activities related to health or social care in North Lanarkshire (d) One member in respect of service users residing in North Lanarkshire; and (e) One member in respect of persons providing unpaid care in North Lanarkshire 2.3. Non-voting professional membership of the Integration Joint Board shall comprise: (a) The Chief Officer of the Integration Joint Board Page 149 of 194
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(b) the Chief Social Work Officer of the Local Authority appointed by it in terms of Section 3 of the Social Work (Scotland) Act 1968 (c) the proper officer of the Integration Joint Board appointed under section 95 of the Local Government (Scotland) Act 1973; (d) a registered medical practitioner whose name is included in the list of primary medical services performers prepared by the Health Board in accordance with Regulations made under section 17P of the National Health Service (Scotland) Act 1978; (e) a registered nurse who is employed by the Health Board or by a person or body with which the Health Board has entered into a general medical services contract, and (f) a registered medical practitioner employed by the Health Board not providing primary medical services The members at (d) to (f) shall be determined by the Health Board. 2.4. Following establishment, the Integration Joint Board must appoint at least one non-voting stakeholder member in respect of each of the following categories: - (a) One member in respect of staff of the constituent authorities engaged in the provision of services provided under integration functions; (b) Such additional members as the Integration Joint Board sees fit. Such a member may not be an Elected Member or a non-executive director of the Health Board. 2.5. If and when a person ceases to hold the office or post as a result of which he or she became a member of the Board then that person shall cease to be a member of the Board. 2.6. If a Health Board or Local Authority voting member is unable to attend a meeting of the Integration Joint Board the constituent authority which nominated the member is to use its best endeavours to arrange for a suitably experienced proxy, who is either an Elected Member or, as the case may be, a Member of the Health Board, to attend the meeting in place of the voting member. Named Depute members for members of the Integration Joint Board may be appointed by the constituent authorities, however members may send any suitably qualified individual as a proxy. The member, who is unable to attend, shall notify the Chief Officer (or nominee) and arrange with the nominating body a proxy to attend in their place. A proxy nominated under these provisions shall be able to vote on any decision put to the meeting. 2.7. If a Lived Experience voting member is unable to attend a meeting of the Integration Joint Board, under Article 2(4) of the Order (soon to be Article 12(2) of the 2014 Order), an appointed lived experience member may arrange for a suitably experienced proxy to stand in their place where that voting member is unable to attend such a meeting. The updated guidance being developed to support the voting rights extension provides further guidance on proxy arrangements. The member, who is unable to attend, shall notify the Chief Officer (or nominee) and arrange with the nominating body a proxy to attend in their place. 2.8. If a member who is not a voting member is unable to attend a meeting of the Integration Page 150 of 194
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Joint Board, they shall be entitled to arrange for a suitably experienced proxy to attend the meeting on their behalf. Such proxy shall be notified to the Chief Officer (or nominee). 3. Term of Office/Resignation 3.1. The term of office of voting members is in accordance with the Integration Scheme, which is a maximum of three years. The Integration Joint Board Voting Members appointed by the Parties will cease to be Members of the Integration Joint Board in the event that they cease to be a Non-Executive or Executive member of The Health Board or an elected member of The Local Authority. At the end of a term of office a member may be reappointed for a further term of office. The Chief Social Work Officer, Chief Officer and Chief Finance Officer remain Members of the Board for as long as they hold the office in respect of which they are appointed. 3.2. . 3.3. The term of office of stakeholder members shall be determined by the Integration Joint Board, but shall not exceed three years. 3.4. A member (other than a member appointed under article 2.3(b) or 2.3(c) may resign their membership of the Integration Joint Board at any time by giving written notice to the Chief Officer (or nominee). The resignation shall take effect from the date stated in the notification, or in the absence of a specified date, the date of receipt of the notice. 3.5. Where a voting member gives notice of resignation, the Integration Joint Board must inform the constituent body which nominated the member of the resignation giving one month’s notice. Where a member resigns or otherwise ceases to hold office, the person appointed in his/her place shall be appointed for the unexpired term of the Member replaced. 3.6. On expiry of a Member’s term of appointment the Member shall be eligible for re- appointment provided that he/she remains eligible and is not otherwise disqualified from appointment. 4. Removal of Members 4.1. - When a member fails to attend three consecutive Board meetings the Standards Officer shall notify the Chair and Vice-Chair immediately after the third absence and shall contact the member to seek an explanation for the absences and an indication if there is any continuing difficulty with the member attending in future. The Integration Joint Board may remove the member from office by providing the member with one months’ notice in writing. 4.2. If a member acts in a way which brings the Integration Joint Board into disrepute or in a way which is inconsistent with the proper performance of the functions of the Integration Joint Board, the Integration Joint Board may remove the member from office with effect from such date as the Integration Joint Board may specify in writing. 4.3. If a member becomes disqualified under article 8 of the Integration Joint Boards Order during a term of office they shall be removed from office immediately. 4.4. If a member who is an Elected Member appointed on the nomination of the Council ceases, for any reason, to be an Elected Member during a term of office, they shall cease to be a member of the Integration Joint Board with effect from the day they cease Page 151 of 194
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to be an Elected Member. 4.5. A constituent authority may remove a member who it nominated by providing one month’s notice in writing to the member and the Integration Joint Board. 5. Disqualification 5.1. No person may be appointed as a Member of the Integration Joint Board, if they:- (a) have, within a period of five years immediately preceding the proposed date of appointment, been convicted of any criminal offence in respect of which the person has received a sentence of imprisonment (whether suspended or not) for a period of not less than three months (without the option of a fine); (b) have been removed or dismissed for disciplinary reasons from any paid employment with a health board or local authority; (c) are insolvent1; (d) have been removed from a register maintained by a regulatory body other than where the removal was voluntary2, and (e) have been subject to a sanction under Section 19(1)(b) to (e) of the Ethical Standards in Public Life etc. (Scotland) Act 2000; all as defined in the Integration Joint Boards Order. 6. Chair and Vice-Chair 6.1. Members shall be appointed to, and shall hold the positions of, Chair and Vice-Chair in accordance with the Integration Scheme. The Chair and Vice-Chair shall be appointed from the Health Board and Local Authority voting members on the Integration Joint Board. The Local Authority and the Health Board shall alternate which of them is to appoint the Chair and Vice-Chair. Whenever a Local Authority member is to serve as Chair then the Vice-Chair will be a member nominated by the Health Board and vice versa. 6.2. The appointment of Chair and Vice-Chair shall not exceed a period of three years. The Local Authority or Health Board may change their appointee as Chair or Vice-Chair during the period of their appointment. 6.3. The Chair will preside at every meeting of the Integration Joint Board that he or she attends. 6.4. In the absence of the Chair the Vice-Chair shall preside at the meeting of the Integration Joint Board. 6.5. In the absence of both the Chair and Vice Chair, the voting members present at the meeting shall choose a voting Integration Joint Board member to preside. In the event of a tied vote, the decision as to who shall preside shall be determined by lot. Any proxy attending the meeting may not preside over that meeting. Page 152 of 194
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1 Insolvency is defined in Article 8(4) of the Integration Joint Board's Order 2 The definition of relevant Regulatory Bodies is set out in Article 8(4)(b) of the Integration Joint Board's Order. Page 153 of 194
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6.6. 6.7. The Chair and Vice-Chair may resign office at any time, by giving written notice to the Chief Officer, who will inform the constituent body which appointed the Chair, or Vice- Chair, of the resignation. It shall be the responsibility of the constituent authority to appoint a replacement as soon as practicable to complete the term of office of the outgoing Member. 6.8. The decision of the Chair on all matters within his/her jurisdiction as set out in these Standing orders shall be final. Deference shall at all times be paid to the authority of the Chair and Members shall address the Chair while speaking. 6.9. The Chair (and in his/her absence the Vice-Chair) shall amongst other things: - (a) The Chair shall ensure that the agenda of business is properly dealt with and clear decisions are reached. The Chair shall permit fair and responsible debate and shall ensure that the views and opinions of all those entitled to participate, including the advice of officers, are allowed to be expressed and that these contribute to the outcome of the meeting. (b) - (c) - The Chair shall ensure the proper and timely conduct of the meeting, expediting the business on the agenda and reaching a sufficiency of debate, where appropriate. (d) -; (e) if requested by any Member to ask the mover of a motion, or an amendment, to state its terms, and (f) at his/her discretion, order the exclusion of any person who is deemed to have caused disorder or misbehaved. (g) On all points of order, relevance or competency, order of business, interpretation of these Standing Orders and in relation to urgent business, the ruling of the Chair is final and shall not be open to question or discussion. 7. Ordinary and Special Meetings - The Board shall at least annually approve a timetable of ordinary meetings, which shall be held at least four times in each financial year.(TBC) 7.1. The Board may amend or adjust that timetable of ordinary meetings from time to time, provided that at least four such meetings are held in each financial year. 7.2. The Chair may change the date and/or time of an ordinary meeting, but may not cancel an ordinary meeting. 7.3. The Chair may call a special meeting of the Board at any time by delivering a signed requisition to the Clerk specifying the business to be transacted. 7.4. -. 7.5. A request for a special meeting of the Board may be made in the form of a requisition specifying the business to be transacted, signed by at least two thirds of the number of Page 154 of 194
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voting members, and presented to the Clerk. If the Chair does not call that meeting within seven days of receiving the requisition, the members who signed the requisition may call a meeting by delivering a notice, signed by them all, calling the meeting. 7.6. Upon receipt of a requisition for a special meeting, the Clerk shall make arrangements for the meeting to be held as soon as reasonably practicable, but in any event within 14 days of the Chair’s requisition, or the members’ notice, as the case may be. 7.7. No business shall be transacted at a special meeting other than that specified in the requisition. 7.8. - Page 155 of 194
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- 8. Admission of Public and Media to Meetings By the day after the notice calling a meeting is sent or intimated to Board members, they shall be made available to the public through the internet, except for any papers which are withheld due to the potential disclosure of private information. 8.1. Board meetings shall be held in public, unless the Board resolves to exclude the public during its consideration of an item of business due to the potential disclosure of private information. 8.2. The minute of the meeting will record the reason for any decision by the Board to exclude the public from a meeting. 8.3. The minute of the meeting shall contain a note of the outcome of the Board’s consideration of an item of business for which the public was excluded which informs the public of the issues and the decision but does not disclose any private information. 8.4. Members of the public and representatives of the media shall not be permitted, , to record the proceedings other than by the making of written notes. 8.5. 9. Notice of Meeting 9.1. 9.2. All meetings of the Board, ordinary and special, shall be convened and shall take place in accordance with these Standing Orders. 9.3. A notice shall be sent, or its availability intimated, to every Board member at least five clear days before the meeting. 9.4. The notice shall be in the form of an agenda approved by the Chair or, in the absence of the Chair, by the Vice-Chair, and shall specify the date, time and place of the meeting and the business to be transacted. - 9.5. Reports and other supporting papers shall be attached to the notice and delivered with it. 9.6. Reports shall be prepared using a standard template approved by the Board from time to time, and shall advise on issues of relevance and significance such as legislation, guidance, financial implications and equality issues. 9.7. The address for intimation or delivery shall be the email address notified by each member, unless a member requests that a different address, postal or electronic, is used. 9.8. Lack of or a defect in the service or intimation of the notice to any member shall not affect the validity of a meeting. 9.9. The notice and meeting papers shall be available to the public unless the Chief Officer, in consultation with the Chair, considers that consideration of an item of business may involve the disclosure of private information. The notice shall state if that is the case and state the category of private information involved. Page 156 of 194
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9.10. Only the business specified in the notice shall be transacted at the meeting, unless an item of business is notified to the Chair before the meeting with a request for it to be added to the agenda, and the Chair rules to allow it to be considered on the ground of urgency. The Chair shall state the reason for such a ruling and the minute shall record the ruling and the reason given. 9.11. If the Chair rules that the matter is not urgent, it shall be included as an item for the next ordinary meeting, unless it is withdrawn or dealt with in some other way before then. 9.12. -. 10. - Quorum No business shall be transacted at a meeting of the Integration Joint Board unless there are present a quorum of at least one half voting members of the Integration Joint Board. 10.2 - 10.3 If a quorum is not present, the meeting will stand adjourned to such date and time as may be fixed by the Chair. The meeting may, at the discretion of the Chair continue to be held solely to discuss agenda items and seek information from officers, but may not make substantive decisions as to discharge the functions of the Integration Joint Board. 10.4 Any business on the agenda for a Board meeting which is inquorate shall be carried forward to the adjourned meeting, unless it is withdrawn or dealt with in the meantime in another way. No business other than that on the agenda for the inquorate meeting shall be added to the agenda for the adjourned meeting. 10.5 Substitute voting members shall be counted for the purposes of the quorum. 10.6 A member shall be regarded as being present at a meeting if he or she is able to participate from a remote location by a secure video link or other communication link approved by the Board. A member participating in a meeting in this way will be counted for the purposes of deciding if a quorum is present. 10.7 If after a meeting has commenced, the quorum shall fall below one half of the voting members this requires to be drawn to the attention of the Chair. 10.8 If a member withdraws from consideration of an item of business following a declaration of interest then he or she shall not be counted for the purposes of a quorum for that item of business. If there is as a result no quorum for that item of business then the item shall not be considered, and shall be carried forward to the next ordinary meeting, unless it is withdrawn or is dealt with in the meantime in another way. 10.9 - - 11. Minutes 10.10 The Clerk shall prepare the minutes of meetings of the Board. 10.11 The Board shall receive and review its minutes for agreement at its following ordinary meeting. Page 157 of 194
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10.12 The minute shall record:- a) The names of members present at a meeting b) The names of any officers in attendance 8 c) Declarations of interest made, and whether members declaring an interest participated in the relevant item of business, or not d) Significant legal and other advice provided by officers and professional advisers e) Rulings by the Chair d) A brief summary of the terms of the report and recommendations e) Motions, amendments, voting and decisions made h) Other matters required to be recorded by these Standing Orders 10.13 -. 10.14 - 10.15 - 12. Voting 12.1 A vote shall be taken by a show of hands, and the minute of the meeting shall record the votes cast. Except by the attendance of a substitute or in the event of a temporary vacancy, no vote may be cast by proxy for an absent voting member. Where a vote is required, every question at a meeting shall be determined by a simple majority of votes of the members present and voting, or abstaining from voting, on the question. Where there is a temporary vacancy in the voting membership of the Board, the vote which otherwise would have been cast by a member of the constituent authority to be appointed to the vacancy may be exercised jointly by the other members appointed by that constituent authority. In the event that the Integration Joint Board is unable to come to a consensus decision following full discussion on an issue, due to an equality of votes in favour of and against a proposal, the following procedure shall apply: Stage 1 (a) The Chair shall call on the Chief Officer to outline the consequences of each potential outcome and to make a recommendation; (b) The Chair shall immediately without further discussion call for a show of hands on the motion before the meeting; (c) If the result remains a tie the Chair will suspend further discussion on the issue of contention and the meeting will move onto the remaining agenda items to conclusion of the Agenda, with any further agenda items contingent on the outcome of the unresolved matter carried forward to a future meeting, and; Page 158 of 194
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(d) The Chair will then reconvene the IJB within a suitably mutually agreeable timescale to allow for further discussion between members on the disputed issue. Stage 2 (a) On reconvening, the Chair shall call for any amendment to the motion before the meeting and the meeting will consider such amendment and substantive motion; Page 159 of 194
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(b) The Chair shall invite members to speak in support of and against the motion. The Chair may impose a time limit on members’ statements as he or she sees fit; (c) The Chair shall then call a further vote, and (d) If there remains no agreement on the issue concerned, the disputed item shall be held over to the next scheduled Integration Joint Board meeting and a further paper on the matter presented by the Chief Officer for consideration by the Integration Joint Board. - In the case of an equality of votes, the person presiding at the meeting does not have a second or casting vote. 13. Changing a Decision 13.1 A decision of the Board cannot be changed within six months unless notice has been given in the notice of meeting and:- a) The Chair rules there has been a material change of circumstance and explains the reasons for that, or b) The Board agrees the decision was based on incorrect or incomplete information 13.2 The minute shall record the reason for the decision being changed. 11 Committees 11.1 The Integration Joint Board may establish Committees of its members for the purpose of carrying out such functions as the Integration Joint Board may determine. 11.2 Any Committee established must have its constitution and terms of reference approved by the Integration Joint Board and must include an equal number of voting members of the Integration Joint Board from each of the constituent authorities. Any decision of a Committee relating to the carrying out of functions under the Act or to integration functions must be agreed by a majority of the votes of the voting members who are members of the Committee. 11.3 Members of the Integration Joint Board shall be sent electronically the agenda and papers for all Committee meetings at the same time as they are issued to Committee Members. Other Integration Joint Board Members, who are not members of the Committee, shall be entitled to attend Committee meetings and contribute to the debate, however such Members may not vote on any item put to the Committee. 11.4 Members of Committees may appoint another Integration Joint Board member (from the same category of membership as themselves) as a proxy to represent them when they are unable to attend a Committee meeting. The member who is unable to attend, shall notify the Chief Officer (or nominee) that a proxy will attend in their place. A proxy nominated under these provisions shall be able to vote on any decision put to the Committee. 11.5 The Integration Joint Board is responsible for the appointment of Chairs and Vice- Chairs of Committees. 11.6 A Committee may, notwithstanding that a matter is delegated, refer any matter Page 160 of 194
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for decision to the Integration Joint Board. 11.7 Approved minutes of Committees shall be presented to the Integration Joint Board at the next scheduled meeting. Minutes must be approved by the next scheduled meeting of the Committee to which the minute relates. 11.8 The constitution, remit and Membership of Committees, including the position of Chair and Vice-Chair shall be reviewed periodically by the Integration Joint Board. Chairs and Vice-Chairs may be reappointed if eligible. 11.9 These Standing Orders apply equally to Committees of the Integration Joint Board as they do the Integration Joint Board, subject to any modification as is required to meet the terms of reference and constitution of Committees. Page 161 of 194
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11.10 Meetings of Committees shall be routinely open to the public and media, unless the meeting has passed a resolution to exclude the public and media on grounds that publicity for any item under discussion would be prejudicial to the public interest due to the confidential nature of the business to be transacted or for other reason specified in the resolution. 12 - Conduct of Members 12.1 Members are accountable for their own individual conduct in the meeting room at all times. 12.2 Members must observe the rules of conduct stemming from the law, the Code of Conduct and any guidance from the Standards Commission, and the rules, standing orders and regulations of the Board. 12.3 Members must respect the chair, their member colleagues, Board officers and any members of the public present at meetings or other formal proceedings of the Board. 12.4 Members shall at all times conduct themselves in an orderly, courteous and respectful manner, shall comply with rulings of the Chair and shall otherwise respect the authority of the Chair. 12.5 When a member is speaking other members shall not converse or otherwise behave in a manner which is disruptive to the member speaking or to the meeting, or make any noise or disturbance which is so disruptive 12.6 When the Chair speaks, any member who is addressing the meeting shall stop. 12.7 The Chair shall take appropriate action if he or she is of the view that a member is in breach of one or more of the foregoing standards, including requiring the withdrawal of a remark, requiring an apology, requiring the member’s behaviour to cease or any other action required to allow the meeting to properly proceed. 12.8 If a member behaves obstructively or offensively or disregards the authority of the Chair, a motion may be moved and seconded to suspend the member for the rest of the meeting. The mover will explain briefly the reasons for so moving, and the member who is the subject of the motion shall have the right to make a brief reply. The motion shall then be put to a vote without amendment or discussion. If it is carried, the member shall withdraw from the meeting and take no further part in it. 12.9 The Chair has the right to adjourn a meeting in the event of disorderly conduct or other misbehaviour at the meeting. 12.10 Members of the Board are required to subscribe to and comply with the Code of Conduct adopted by the Board and approved by the Scottish Ministers. 13 14 The Standards Officer shall maintain the Board’s Register of Interests, gifts and hospitality which shall be open for public inspection. When a member needs to update or amend his or her entry in the Register, he or she must notify the Clerk of the need to change the entry within one month after the date the matter requires to be registered. 14.1 If any Member has a financial or non-financial interest as defined in the Code of Conduct and is present at any meeting at which the matter is to be considered, he/she must as soon as practical, after the meeting starts, disclose:- (a) that he/she has an interest, Page 162 of 194
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and (b) the nature of that interest. The member shall determine if the interest is such that he/she should exclude themselves from the debate on the issue. 14.2 If a Member or any associate of theirs has any pecuniary or any other interest direct or indirect, in any contract or proposed contract or other matter and that Member is present at a meeting of the Integration Joint Board, that Member shall disclose the fact at the commencement of the meeting and advise on the nature of the relevant interest. A Member shall not be treated as having any interest in any contract or matter if it cannot reasonably be regarded as likely to significantly affect or influence the voting by that Member on any question with respect to that contract or matter. Items of business and debate I. The Chair shall allow the officer responsible for an item of business to speak to it. II. The Chair shall then allow all members to ask questions on the item of business, and shall allow members a reasonable opportunity to do so and to express their views. III. The Board may reach consensus on an item of business without taking a formal vote. IV. Any voting member may move a motion or an amendment in relation to an item of business. The Chair may require the motion or amendment to be in writing. Every motion and amendment is required to be moved and seconded by a voting member. A motion or amendment shall not be recorded or discussed until a seconder has been identified. V. The mover of a motion may speak, on one occasion, for five minutes. VI. The seconder may speak, on one occasion, for three minutes. VII. The mover of an amendment may speak, on one occasion, for five minutes. VIII. The seconder may speak, on one occasion, for three minutes. IX. Other members, voting and non-voting, may speak, on one occasion, for three minutes. X. The mover of the motion shall have a right to reply, and may speak for three minutes, but may not introduce any new material. XI. After the reply, the question shall be put to the Board by the Chair without further debate or discussion. XII. A motion to adjourn any debate on any question or for the closure of a debate may be moved and seconded before the right to reply and shall be put to the meeting without discussion. An adjournment of any debate shall be to the next meeting. XIII. Board members have the right to express their disagreement with decisions of the Board, whether or not determined by a vote, and to have their dissent noted in the minute. 15 Execution of Documents 15.1 Any document or proceeding requiring authentication by the Integration Joint Board shall be subscribed by two of the following: Chief Officer (or nominee); the Chief Officer Finance (or nominee) and Chief Social Work Officer (or nominee). 15.2 The Chief Officer Finance shall maintain a record of officers authorised to sign Page 163 of 194
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documents on behalf of the Integration Joint Board in accordance with provisions of Standing Financial Instructions. 15.3 Where a document requires for the purpose of any enactment or rule of law relating to the authentication of documents under the Law of Scotland, or otherwise requires to be authenticated on behalf of the Integration Joint Board, it shall be signed by the Chief Officer or any person duly authorised to sign under the Scheme of Delegation to Officers in accordance with the provisions of the Requirements of Writing (Scotland) Act 1995. 15.4 Before authenticating any document, the person authenticating the document shall satisfy themselves that all necessary approvals in terms of the Integration Joint Board’s procedures have been satisfied. A document executed by the Integration Joint Board in accordance with this Article shall be self-proving for the purpose of the Requirement of Writing (Scotland) Act 1995. 15.5 Any authorisation to sign documents granted to any individual shall terminate upon that person ceasing (for whatever reason) from holding a position of authority with the Integration Joint Board, without further intimation or action by the Integration Joint Board. Matters to be determined by the Board I. The Board shall approve, vary or amend these Standing Orders. II. The Board shall approve the establishment of, and terms of reference of all of its committees. III. The Board shall appoint all committee members, as well as the Chair and Vice-Chair of all of its committees. IV. The Board shall appoint its Strategic Planning Group and its members (other than the members to be nominated by each constituent party). V. The Board shall approve its Strategic Plan and any other strategies that it may need to develop for all the functions which have been delegated to it. VI. The Board will also review the effectiveness of its Strategic Plan. VII. The Board shall review and approve its contribution to community planning, and shall appoint its representative(s) at the North Lanarkshire Community Planning Partnership Board and other meetings. VIII. The Board shall approve its Risk Management Policy. IX. The Board shall approve its annual financial statement. X. The Board shall approve Financial Regulations and a Scheme of Delegation. XI. The Board shall approve the content, format, and frequency of performance reporting, and its performance report for the reporting year. XII. The Board shall approve the total payments to the constituent bodies to implement its Page 164 of 194
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agreed Strategic Plan. XIII. The Board shall agree the form and content of the Directions to be given to the constituent authorities. Where it is not practicable for the Board to agree the exact wording at its meeting it may delegate that to the Chief Officer to determine after consultation with the Chair and Vice-Chair within parameters set by the Board when delegating that authority XIV. In relation to its annual accounts and their audit:- a. Following consideration of the findings of the review of the system of internal control and approval of the annual governance statement by the Performance, Finance and Audit Committee, the Board shall consider its unaudited accounts and any recommendations from the committee b. Following its consideration by the Performance, Finance and Audit Committee, the Board shall consider the external auditor’s annual report and any recommendations from the committee c. Following their consideration by the Performance, Finance and Audit Committee, the Board shall consider its audited annual accounts and any recommendations from the committee and shall approve the audited accounts for signature and publication 16 Other decisions and urgent business 16.1 The Board shall have the power to delegate matters other than those set out in Standing Order 15 to a committee or to the Chief Officer, subject to such conditions as it may determine, and such a delegation shall be recorded in the minute of the meeting. 16.2 The Chief Officer, in consultation with the Clerk, is authorised to take any necessary action where a matter arises of such urgency that it cannot await a decision of the Board. 16.3 Prior to using this delegated authority, the Chief Officer shall consult with the Chair and the Vice- Chair of the Board and shall not proceed until that consultation has taken place with both. 16.4 All action taken by the Chief Officer under this delegated authority shall be reported to the next meeting of the Board. Page 165 of 194
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APPENDIX 1 DEFINITIONS AND REFERENCES 2014 Act The Public Bodies (Joint Working) (Scotland) Act 2014 Annual financial statement The statement required by section 39 of the 2014 Act setting out the amount the Board intends to spend in implementation of the strategic plan Board The integration authority in terms of section 2 of the 2014 Act established by the Scottish Parliament on 21 September 2015 Chief Officer The Board’s Chief Officer under section 10 of the 2014 Act (formerly known locally as “Director”) Chief Social Work Officer The Proper Officer appointed by the Council under section 3 of the Social Work (Scotland) Act 1968 for the purposes of its social work functions under that and other designated Acts and regulations Clerk The officer appointed by the Board to ensure the proper and lawful conduct of its proceedings and record its decisions and meetings Code of Conduct The code adopted by the Board and approved by the Scottish Ministers under the Ethical Standards in Public Life etc. (Scotland) Act 2000 Constituent authority The Council or the Health Board Council North Lanarkshire Council, a local authority constituted under section 2 of the Local Government etc. (Scotland) Act 1994 Direction An instruction issued by the Board to one or both of the constituent authorities in connection with the performance of the integrated functions and related services, under section 26 or 28 of the 2014 Act Page 166 of 194
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Chief Finance Officer The officer appointed by the Board to be responsible for the proper administration of its financial affairs, in terms of section 95 of the Local Government (Scotland) Act 1973, applied to the Board by section 13 of the 2014 Act Financial Regulations Regulations made by the Board as part of its regime of good governance to direct and control the financial affairs of the Board, to guide and secure the effective discharge of the statutory responsibilities of the Chief Finance Officer, to ensure an effective internal audit and system of financial control, and to provide clarity about the financial accountabilities of all those supporting the Board Health Board Lanarkshire Health Board, established under section 2 of the National Health Service (Scotland) Act 1978 Integrated functions The health and social care functions of the constituent authorities to be delegated to the Board in terms of the Integration Scheme Integration delivery principles The principles in section 31 of the 2014 Act informing the strategic plan Integration Joint Board See “Board” Integration planning principles The principles in section 4 of the 2014 Act informing the integration scheme Integration Scheme The scheme prepared by the constituent authorities and approved by the Scottish Ministers through which the integrated functions are delegated to the Board Item of business A report, motion, minute or other matter in the agenda for consideration and determination at a meeting of the Board Local Authority North Lanarkshire Council, a local authority constituted under section 2 of the Local Government etc. (Scotland) Act 1994 Locality One of the areas into which the geographical area covered by the Board is to be divided by the Board in its strategic plan, in terms of section 29(3) of the 2014 Act National health and well-being outcomes The statutory outcomes prescribed by the Scottish Ministers under section 5 of the 2014 Act informing the integration scheme and the strategic plan, contained in the Public Bodies (Joint Working) (National Health and Wellbeing Outcomes) (Scotland) Regulations 2014 Non-voting member A member of the Board other than one appointed by the Council or Health Board to be its voting members, under regulation 3(1)(a) or (b) of the Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Order 2014 Ordinary meeting A meeting of the Board under Standing Order 4.1, held on a date fixed by the Board as part of its regular annual cycle of meetings Proxy See “substitute” Page 167 of 194
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Public sector equality duty The duties incumbent on the Board in terms of Part 11 of the Equality Act 2010 and the Equality Act 2010 (Specific Duties) (Scotland) Regulations 2012 Private information Information which may justify a decision by the Board to exclude public access to its meetings and meeting papers, as set out in Appendix 2 Register of Interests The record of matters required to be registered by Board members and disclosed to the public under the Ethical Standards in Public Life etc. (Scotland) Act 2000 and the Ethical Standards in Public Life etc. (Scotland) Act 2000 (Register of Interests) Regulations 2003 Scheme of Delegation The record maintained by the Board recording the powers and responsibilities delegated to its officers on a permanent or standing basis Special meeting A meeting other than an ordinary meeting, called by the Chair or requisitioned by Board members under Standing Order 4.4 or 4.5 Standards Commission The Standards Commission for Scotland, established under the Ethical Standards in Public Life etc. (Scotland) Act 2000 Strategic Plan The plan required by section 29 of the 2014 Act setting out the arrangements for the carrying out of the integration functions, how they are intended to achieve the national health and wellbeing outcomes, and other information determined by the Board Strategic Planning Group The group required by section 32 of the 2014 Act to be established by the Board for the purposes of preparing, finalising and reviewing the strategic plan Substitute A person attending a Board meeting in place of an appointed Board member and entitled to participate and vote in place of that absent member (otherwise a “proxy”) in terms of Regulation 12 of the Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Order 2014 Temporary vacancy A vacancy arising in the voting membership of the Board as a result of which the other voting members appointed by the same constituent authority may exercise the missing member’s or members’ vote or votes, under regulation 13 of the Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Order 2014 Voting member A member of the Board appointed by the Council or Health Board to be its voting members, under regulation 3(1)(a) or (b) of the Public Bodies (Joint Working) (Integration Joint Boards) (Scotland) Order 2014 Page 168 of 194
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1 REPORT Item No: 13 SUBJECT: Risk Management Strategy TO: Integration Joint Board Performance, Finance and Audit Committee Lead Officer for Report: Claire Rae, Chief Officer Author(s) of Report Kerry Taylor, Business Support Manager DATE: 19 August 2026 1. PURPOSE OF REPORT This paper is coming to the IJB PFA for: For Approval: ☒ For Endorsement: ☐ To Note: ☐ 2. ROUTE TO THE BOARD This paper has been: Prepared By: ☐ Reviewed By: ☐ Endorsed By: ☐ Item 13 Page 171 of 194
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2 4. RECOMMENDATIONS 4.1 It is recommended that the IJB PFA note the contents of the report. (1) Note the contents of this Report, (2) Considers and approves the proposed to IJB Risk Management Strategy as detailed within Appendix 1 5. VARIATIONS TO DIRECTIONS? This section outlines if the report requires a direction to be issued to the Local Authority, the Health Board, to both, or that no direction is required 6. BACKGROUND 6.1 The current North Lanarkshire Risk Management Strategy was approved in March 2023. 6.2 There has been significant development in the IJB’s approach to risk management, with a new risk register approved at North Lanarkshire Integration Joint Board in March 2026. 6.3 Strong ties and partnership working continues to strengthen with the corporate risk managers in both partner organisations. The updated strategy has been developed in conjunction with those leads and the IJB strategy aims to link closely to both the North Lanarkshire Council and NHS Lanarkshire Risk Management strategies. 6.4 Key updates within the proposed new strategy include an update to the risk management approach, clear timelines for risks to be reviewed and monitored and that IJB risks will be recorded on the InPhase system. 7. SUMMARY OF KEY ISSUES 8. CONCLUSIONS Yes ☐ No ☐ N/A ☒ Page 172 of 194
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3 9. IMPLICATIONS 9.1 NATIONAL OUTCOMES Link(s) to National Health and Wellbeing Outcomes People are able to look after and improve their own health and wellbeing and live in good health for longer ☐ People, including those with disabilities or long-term conditions, or who are frail, are able to live, as far as reasonable practicable, independently and at home or in a homely setting in their community ☐ People who use Health and Social Care Services have positive experiences of those services, and have dignity respected ☐ Health and Social Care Services are centred on helping to maintain or improve the quality of life of people who use those services ☐ Health and Social Care Services contribute to reducing health inequalities ☐ People who use Health and Social Care Services are safe from harm ☐ People who work in Health and Social Care Services feel engaged with the work they do and are supported to continuously improve the information, support, care and treatment they provide ☐ Resources are used effectively and efficiently in the provision of Health and Social Care Services ☐ 9.2 ASSOCIATED MEASURE(S) 9.3 FINANCIAL This paper has been reviewed by Finance: Yes No N/A 9.4 RISK ASSESSMENT/RISK MANAGEMENT Relevant Risk Register Details Current Risk Level Risk Owner Choose an item. 9.5 ENGAGEMENT & PARTICIPATION Page 173 of 194
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4 Please tick the engagement and participation objectives that link(s) with this piece of work and provide further details on the engagement and participation that was undertaken. Objectives Further details ☐ Involve stakeholders in the development work aimed at achieving the national outcomes ☐ Provide stakeholders with information on how to get involved ☐ Ensure a diverse range of engagement and participation and opportunities are in place to suit different needs ☐ Measure how well we involve community stakeholders in the planning, design and delivery of our services ☐ Provide regular feedback on how stakeholder engagement and participation is shaping and influencing service development and delivery ☐ Provide support to enable stakeholder representatives to participate meaningfully and confidently at meetings ☐ Develop participation guidelines to ensure a common understanding and set of expectations for both stakeholders and partnership staff ☐ Support engagement planning and participation in localities, taking account of other engagement activity and local plans across the Community Planning Partnership 9.6 INEQUALITIES & FAIRER SCOTLAND DUTY EQIA Completed & Fairer Scotland Impact Assessment Form Completed and attached to report: Yes No N/A EQIA added to website: Page 174 of 194
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5 Yes No N/A 10. BACKGROUND PAPERS 11. APPENDICES Please include a glossary of terms if not already included. Appendix 1 – Draft IJB Risk Management Strategy 2026 . CHIEF ACCOUNTABLE OFFICER (or Depute) Claire Rae, Chief Officer Members seeking further information about any aspect of this report, please contact the following; Page 175 of 194
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1 North Lanarkshire Joint Integration Board Risk Management Strategy Executive Lead: Claire Rae, Chief Officer Authors: Charlotte Hope, Chief Risk Officer, NHS Lanarkshire, Donald Stone, Corporate Risk Manager, North Lanarkshire Council, Kerry Taylor, Business Support Manager, NHS Lanarkshire Version No. Final 2.0 Date Effective: Review Date: Page 176 of 194
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2 CONTENTS Policy – The Risk Management approach .................................................................................................................... 5 Strategy ‐ Implementing the policy .............................................................................................................................. 7 1. Introduction .......................................................................................................................................................... 7 2. Risk management process .................................................................................................................................... 8 3. Application of good risk management across the IJB activities ............................................................................ 8 Realising the risk management vision.......................................................................................................................... 9 4. Risk management vision and measures of success............................................................................................... 9 Risk leadership and accountability............................................................................................................................. 10 5. Governance, roles and responsibilities ............................................................................................................... 10 Resourcing risk management ..................................................................................................................................... 11 6. Resourcing the risk management framework ..................................................................................................... 11 7. Resourcing those responsible for managing specific risks .................................................................................. 11 Training, learning and development .......................................................................................................................... 11 8. Risk management training and development opportunities .............................................................................. 11 Monitoring activity and performance ........................................................................................................................ 12 9. Monitoring risk management activity ................................................................................................................. 12 10. Monitoring risk management performance ....................................................................................................... 12 Communicating risk management ............................................................................................................................. 12 11. Communicating, consulting on and reviewing the risk management framework .............................................. 12 Page 177 of 194
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3 Risk Management Glossary Key Definitions Adverse Event Any incident/near miss, event or circumstance arising during service provision that could have or did lead to unexpected harm, loss or injury Assurance Stakeholder confidence in our service gained from evidence showing that risk is well managed and controls are effective Mitigating Control Any action, process, policy, practice or operation undertaken to contain a risk to an acceptable level, or increase the probability of a positive outcome. Exposure The susceptibility to loss. Governance The framework of accountability to users, stakeholders and the wider community, within which organisations take decisions and lead and control their functions to achieve their objectives. Impact Effect or consequences of a risk. Incident Occurrence of a particular set of circumstances Inherent risk The exposure arising from a specific risk if no risk controls were in place. Initial risk Based on the likelihood x impact, this is the assessed level of risk if no controls were in place Likelihood A qualitative description of a probability or frequency of the risk event occurring. Mitigating action Action taken to reduce the likelihood or impact of a risk event to an acceptable level. Operational risk Risks associated with the day to day issues facing the organisation in its service delivery. Opportunity An uncertain event with a positive probable impact. Probability Extent to which a risk event is likely to occur. A measure (expressed as a percentage) of likelihood. Residual/Current risk The level of risk remaining taking existing risk control measures into account. Risk The chance of something happening that will have an impact on business objectives. It is defined as “the probability (likelihood) of an event happening and its consequences (impact) when it occurs. Risk analysis The use of information to determine how often specified events might occur and the magnitude of their consequences. Risk appetite The organisation’s attitude towards risk taking, which in turn dictates the amount of risk it considers tolerable or acceptable. Risk assessment The overall process of risk identification, risk analysis and risk evaluation. Page 178 of 194
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4 Risk control An action undertaken that will reduce risk to an acceptable level either by reducing the likelihood of an adverse event, the severity of its consequences or both. Risk evaluation The process of understanding the net effect of the identified threats and opportunities on an activity when aggregated together. Risk financing The provision of funds to meet the cost of implementing risk treatments including, but not limited to, insurance. Risk identification The process by which risk events, which could affect the organisation’s objectives, are identified, described and recorded. Risk management The culture, processes and structures that are directed towards realising potential opportunities whilst managing adverse effects. Risk management A high‐level statement showing how risk management will be handled Policy throughout the IJB Risk management Describes the goals of applying risk management to the activity, a description Strategy of the process that will be adopted, the roles and responsibilities, risk thresholds, the timing of risk management interventions, the deliverables, the tools and techniques that will be used and the reporting requirements. Risk matrix A model that visually displays the relationship between the likelihood and impact of specific risks. Visually it is a 5 x 5 box that plots likelihood and impact as low, medium, high or very high. Risk profile The overall picture of the organisation’s risks including number of risks and their scores. Risk prioritisation The process of ranking risks into a logical order by establishing how significant they are in terms of likelihood and impact (NB Impact is given priority over probability when prioritising risks). Risk register A formal listing of identified risks, together with the results of the risk analysis and risk evaluation procedures, as well as details of any risk treatments. Helps Managers prioritise resources to minimise risk to best effect and provide assurances that progress is being made. Risk tolerance line The delineation on the risk matrix, risks above which cannot be accepted without referring them to a higher authority. Risk treatment Selection and implementation of appropriate options for dealing with risk. Strategic/Corporate risk Risk concerned with where the organisation wants to go, how it plans to get there and how it can ensure survival. Tolerate/Tolerable An informed decision to accept the likelihood and impact of a particular risk rather than trying to mitigate it usually because there are certain benefits to be gained, or further control measures may be disproportionate to the risk. Page 179 of 194
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5 Policy Statement – The Risk Management Approach 1.1 The North Lanarkshire Integration Joint Board (IJB) is committed to a culture where its workforce is encouraged to develop new initiatives, improve performance and achieve goals safely, effectively and efficiently by appropriate application of good risk management practice. 1.2 In doing so the IJB aims to provide safe and effective care and treatment for patients and clients, and a safe environment for everyone working within the North Lanarkshire University Health and Social Care Partnership and others who interact with the services delivered under the direction of the IJB. 1.3 The services provided under the IJB’s direction through North Lanarkshire University Health and Social Care Partnership (HSCP) are delivered in a highly complex governance environment. This includes the necessity for the HSCP to embed and contribute to the risk governance arrangements set out by NHS Lanarkshire and North Lanarkshire Council, as partner organisations, in addition to the IJB’s own approach. Each partner organisation has its own, separate, risk governance approaches and differing levels of risk tolerance. Consequently, it is essential that these linkages and dependencies are robustly managed and that the IJB’s risk framework appropriately blends aspects of these arrangements as it is appropriate to do so. 1.4 The IJB believes that appropriate application of good risk management will prevent or mitigate the effects of loss or harm and will increase success in the delivery of better clinical and financial outcomes, objectives, achievement of targets and lead to fewer unexpected problems. 1.5 The IJB seeks to promote an environment that is risk aware and strives to place risk management information at the heart of key decisions. This means that the IJB can take an effective approach to managing risk in a way that both addresses significant challenges and enables positive outcomes. 1.6 The IJB shall regularly monitor risks and seek to ensure that progress is made in managing exposure towards a tolerable level. Monitoring frequency will be determined by the residual risk score in line with the matrices that follow: Key benefits of effective risk management: appropriate, defendable, timeous and best value decisions are made; risk aware decisions are based on a balanced appraisal of risk and allow acceptance of certain risks in order to achieve a particular goal; high achievement of objectives and targets; high levels of morale and productivity; better use and prioritisation of resources; high levels of user experience/ satisfaction with a consequent reduction in adverse incidents, claims and/ or litigation; and a positive reputation established for the IJB. Page 180 of 194
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6 1.7 This can be seen clearly in the following matrix: Likelihood Impact 1 ‐Negligible 2 ‐Minor 3 ‐Moderate 4 ‐Major 5 ‐Extreme 5 ‐ Almost certain 5 Medium 10 High 15 High 20 Very high 25 Very high 4 ‐ Likely 4 Low 8 Medium 12 High 16 Very high 20 Very high 3 ‐ Possible 3 Low 6 Medium 9 Medium 12 High 15 High 2 ‐ Unlikely 2 Low 4 Low 6 Medium 8 Medium 10 High 1 ‐ Rare 1 Low 2 Low 3 Low 4 Medium 5 Medium 1.8 The IJB will receive assurance reports on the adequacy and effectiveness of its risk management arrangements. 1.9 The IJB will implement risk management arrangements in line with the Risk Management strategy which covers procedures, the risk management process, systems and risk management roles and responsibilities. Page 181 of 194
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7 ‐ 2.1 The primary objectives of this strategy will be to: promote awareness of risk and define responsibility for managing risk within the IJB; establish communication and sharing of risk information through all areas of the IJB; initiate measures to reduce the IJB’s exposure to risk and potential loss; and, establish standards and principles for the efficient management of risk, including regular monitoring, reporting and review. 2.2 The strategy takes a positive approach to risk management. The scope applies to all risks, whether relating to the clinical and care environment, employee safety and wellbeing, business risk, opportunities or threats. 2.3 Strategic/Corporate risks represent the potential for the IJB to achieve (opportunity) or fail to meet (threat) its desired outcomes and objectives as set out in the Strategic Plan, and typically these risks require strategic leadership in the development of activities and application of controls to manage the risk. 2.4 Operational risks represent the potential for impact (opportunity or threat) within or arising from the activites of an individual service area or team operating within the scope of the IJB’s activities. Parent bodies will retain responsibility for managing operational risks as operational risks will be more ‘front‐line’ in nature and the development of activities and controls to respond to these risks can be led by local managers and team leaders. Where a number of operational risks impact across multiple service areas or, because of interdependencies, require more strategic leadership, then these can be proposed for escalation to ‘strategic risk’ status for the IJB. 2.5 All risks will be monitored consistently with an evaluation of risk as follows: Strategy Implementing the Policy 2. Introduction Page 182 of 194
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8 3.1 Risk Management is the culture, processes and structures that are directed towards understanding uncertainty. It supports organisational learning and builds upon existing good practice. As a continually evolving process it has an important role in ensuring that defendable and beneficial decisions are made. 3.2 The IJB embeds risk management practice by consistent application of the risk management process in accordance with the International Risk Management Standard ISO31000:2018 “Risk Management – Guidelines” as illustrated in the diagram on the right, across all areas of service delivery and business activities. 3.3 All reports to the IJB will acknowledge relevant risks. 4.1 Standard procedures (4.1.1 – 4.1.12) will be implemented across all areas of activity that are under the direction of the IJB in order to achieve consistent and effective implementation of risk management. 4.1.1 Full implementation of the risk management process. This means that risk management information should be used wherever possible to guide major decisions in the same way that cost and benefit analysis is used. 4.1.2 Identification of risk using standard methodologies, and involving subject experts who have knowledge and experience of the activity or process under consideration. 4.1.3 Risks should be described in three parts, covering: The root cause (weakness) ie “There is a risk that. ......... ” The trigger (initiating event or action) ie “because of/due to... ” And the impact (consequence) : “resulting in ............... ” 4.1.4 Categorisation of risk under the headings below: Strategic Risks: such as risks that may arise from Political, Economical, Social, Technological, Legislative and Environmental factors that impact on the delivery of the Strategic Plan outcomes. Operational Risks: such as risks that may arise from or impact on Clinical Care and Treatment, Social Care and Treatment, Customer Service, Employee Health, Safety & Well‐being, Business Continuity/ Supply Chain, Information Security and Asset Management. 4.1.5 Appropriate ownership of risk. Specific risks will be owned by/assigned to whoever is best placed to manage the risk and oversee the development of any new risk controls required. 4.1.6 Consistent application of the agreed risk matrix to analyse risk in terms of likelihood of occurrence and potential impact, taking into account the effectiveness of risk control measures in place. The risk matrix to be used is shown at tbc and a list of the impact descriptors for both partner organisations is detailed in Appendix 2. 1 3. Risk management process 4. Application of good risk management across the IJB activities Page 183 of 194
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9 4.1.7 Risks will be scored initially without consideration of controls to provide an inherent (initial) risk score. Thereafter risks will be scored taking account of controls measures in place to mitigate the risk, giving a residual (current) risk score. 4.1.8 Management response to risk is proportionate to the level of risk. This means that risk may be transferred elsewhere (ie to another partner or third party); rejected; accepted as it is; or, mitigated with cost effective measures to bring it to a level where it is acceptable or tolerable for the IJB in keeping with its tolerance for risk. In the case of opportunities, the IJB may take an informed risk in terms of tolerating it if the opportunity is judged to be (1) worthwhile pursuing and (2) the IJB is confident in its ability to achieve the benefits and manage/ contain the associated risk. 4.1.9 The IJB recognises the importance of working in partnership with all relevant internal and external stakeholders, most notably North Lanarkshire Council, NHS Lanarkshire, South Lanarkshire IJB, externally commissioned services and third sector partners. A memorandum of understanding is in place with North Lanarkshire Council and NHS Lanarkshire to ensure an integrated approach to risk management (see appendix 1). 4.1.10 Implementation and maintenance of risk registers as a means of collating risk information in a consistent format allowing comparison of risk evaluations, informed decision‐making in relation to prioritising resources and ease of access to information for risk reporting. 4.1.11 Reporting of strategic risks and key operational risks to the IJB on an ongoing basis. 4.1.12 Operation of a procedure for movement of risks between strategic and operational risk registers will be facilitated by the Chief Officer. 4.2 Routine reporting of risk information within and across teams and a commitment to a ‘lessons learned’ culture that seeks to learn from both good and poor experience, will support the sharing of good practice and reductions in adverse events, associated complaints and claims. 5.1 In working towards this risk management vision the IJB aims to demonstrate a level of maturity where risk management is embedded and integrated in the decision making and operations of the IJB. 5.2 The measures of success for this vision will be: Successful delivery of the strategic plan, objectives and targets Successful outcomes from external scrutiny Improved safety Promotion of innovation Assurance that information is accurate and that controls and systems are robust and defensible Fewer unexpected/ unanticipated problems Positive financial outcomes for the IJB Fewer incidents/ accidents/ complaints Fewer claims/ less litigation Consistent reporting and presentation of risks Recording the risk management process Document Title: Risk Management Policy and Strategy Owner: Chief Officer Version No. Final 2.0 Superseded Version: N/A Date Effective: 31/03/2023 Review Date: 31/03/2025 Realising the risk management vision – 5. Risk management vision and measures of success – Appropriate and effective risk management practice will be embraced throughout the IJB as an enabler of success, whether delivering better outcomes for the people of North Lanarkshire, protecting the health, safety and well‐being of everyone who engages with the IJB or for maximising opportunity, delivering innovation and best value, and increasing performance. Page 184 of 194
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10 6.1 Integration Joint Board 6.1.1 Members of the IJB are responsible for: oversight of the IJB’s risk management arrangements; receipt and review of reports on strategic risks and any key operational risks that require to be brought to the IJB’s attention; and, ensuring awareness of any risks linked to IJB reports concerning new priorities, policies or emerging from performance updates. Risks associated with such proposals should be recorded in the ‘other implications’ section of the relevant IJB report. 6.2 Chief Officer 6.2.1 The Chief Officer has overall accountability for the IJB’s risk management framework, ensuring that suitable and effective arrangements are in place to manage the risks relating to the functions within the scope of the IJB. The Chief Officer will keep the Chief Executives of the IJB’s partner bodies informed of any significant existing or emerging risks that could seriously impact the IJB’s ability to deliver the outcomes of the Strategic Plan or the reputation of the IJB. 6.3 Chief Finance Officer 6.3.1 The Chief Finance Officer will be responsible for promoting arrangements to identify and manage key business risks, risk mitigation and risk financing. 6.4 Senior Leadership Team (SLT) 6.4.1 Members of the Senior Leadership Team are responsible (either collectively, or by nominating a specific member of the team) for: supporting the Chief Officer and Chief Finance Officer in fulfilling their risk management responsibilities; arranging professional risk management support, guidance and training from partner bodies; receipt and review of regular risk reports on strategic, shared and key operational risks and escalating any matters of concern to the IJB; and, ensuring that the standard procedures set out in section three of this strategy are actively promoted across their teams and within their areas of responsibility. 6.5 Individual Risk Owners 6.5.1 It is the responsibility of each risk owner to ensure that: risks assigned to them are monitored in keeping with the agreed risk matrix; data on which risk evaluations are based are robust and reliable so far as possible; risks are defined clearly to make explicit the scope of the challenge, opportunity or hazard and the consequences that may arise; risk is reviewed not only in terms of likelihood and impact of occurrence, but takes account of any changes in context that may affect the risk; controls that are in place to manage the risk are proportionate to the context and level of risk. Document Title: Risk Management Policy and Strategy Owner: Chief Officer Version No. Final 2.0 Superseded Version: N/A Date Effective: 31/03/2023 Review Date: 31/03/2025 Risk leadership and accountability 6. Governance, roles and responsibilities Clarity of roles relating to risk management is required to ensure risks do not remain unidentified, causing loss that could otherwise be controlled or avoided. The strategy defines individual and organisational arrangements across the IJB and Health and Social Care Partnership. Page 185 of 194
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11 6.6 All persons working under the direction of the IJB 6.6.1 Risk management should be integrated into daily activities with everyone involved in identifying current and potential risks where they work. Individuals have a responsibility to make every effort to be aware of situations which place them or others at risk, report identified hazards and implement safe working practices developed within their service areas. This approach requires everyone to: understand the risks that relate to their roles and activities; understand how their actions relate to their own, their patient’s, their services user’s/ client’s and public safety; understand their accountability for particular risks and how they can manage them; understand the importance of flagging up incidents and/ or near misses to allow lessons to be learned and contribute to ongoing improvement of risk management arrangements; and, understand that good risk management is a key part of the IJB’s culture. 6.7 Partner Bodies 6.7.1 The partner bodies shall provide appropriate Risk Management support to the IJB in line with the requirements of the Integration Scheme. They shall provide appropriate assurance to the IJB on the adequacy and effectivness of their Risk Management arrangements as they apply to delegated functions. 6.8 Chief Risk Officer (NHS Lanarkshire) & Corporate Risk Manager (North Lanarkshire Council) 6.8.1 To be available for advice on implementation of the IJB risk strategy and the related processes. 6.9 Business Support Manager (NHS Lanarkshire) 6.10 Senior Information Risk Owner 6.10.1 Responsibility for this specific role will remain with the individual partner bodies. 7.1 The parties will make relevant resources available to support the IJB in its risk management arrangements. 7.2 Much of the work on developing and leading the ongoing implementation of the risk management strategy for the IJB will be resourced through the Senior Leadership Team’s arrangements (referred to in 6.4). 8.1 Where risks impact on a specific partner body and new risk control measures require to be developed and funded, it is expected that the costs will be borne by that partner organisation. 8.2 Financial decisions in respect of the IJB’s risk management arrangements will rest with the Chief Finance Officer. 9.1 To implement this strategy effectively, it is essential for people to have the competence and capacity to managing risk and make risk judgements with confidence, to focus on learning from events and past Resourcing risk management 7. Resourcing the risk management framework 8. Resourcing those responsible for managing specific risks Training, learning and development 9. Risk management training and development opportunities Page 186 of 194
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12 experience in relation to what has worked well or could have been managed better, and to focus on identifying malfunctioning ‘systems’ rather than people. 9.2 Training is essential in embedding a positive risk management culture across all activities under the direction of the IJB and in developing risk management maturity. The Senior Leadership Team will regularly review risk management training and development needs and source the relevant training and development opportunities required (referred to in 6.4). 10.1 The IJB operates in a dynamic and challenging environment. A suitable system is required to ensure risks are monitored for change in context and scoring so that appropriate response is made. 10.2 Monitoring will include review of the IJB’s risk profile at Senior Leadership Team level. 10.3 The IJB risk register will be reviewed regularly at the Senior Leadership Team and at the IJB Sub‐ Committee and IJB five times per year. 10.4 It is expected that partner bodies and the IJB will share risk reports and information for the purpose of highlighting and managing those risks that may have a common impact; and giving assurance within the guiding principles of “no surprises”. Risk sharing arrangements are set out in 4.1.9. 11.1 Measuring, managing and monitoring risk management performance is essential to the effective delivery of key objectives. 11.2 Appropriate monitoring arrangements will be put in place to provide assurance on the effectiveness of mitigating control measures. For example, specific clinical incident data can provide assurance that risks associated with the delivery of clinical care are controlled, or, budget monitoring performance indicators can provide assurance that key financial risks are under control. 11.3 The performance data linked to the Strategic Commissioning Plan will also inform the identification of new risks or highlight where existing risks require more attention. 12.1 Good communication of risk management information across the IJB is essential to developing a consistent and effective approach. 12.2 This strategy will be widely circulated via the Senior Leadership Team and will form the basis of any risk management training arranged by the IJB. 12.3 This strategy will be reviewed regularly to ensure that it reflects current standards, best practice in risk management and fully reflects the IJB’s business environment. 12.4 Reviewing the IJB’s risk management arrangements on a regular basis will constitute a “Plan‐Do‐Study‐ Act” review cycle that will shape future risk management priorities and activities, inform subsequent revisions of this strategy, and drive continuous improvement in the management of risk. Monitoring activity and performance 10. Monitoring risk management activity 11. Monitoring risk management performance Communicating risk management 12. Communicating, consulting on and reviewing the risk management framework Page 187 of 194
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13 Risk Management Information System 13. InPhase will serve as the IJB's central repository and recording mechanism for all agreed risks. It will provide a single, consistent source of risk information, supporting effective oversight, monitoring, reporting and escalation across the IJB. 13. InPhase Reporting System Page 188 of 194
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NORTH LANARKSHIRE INTEGRATION JOINT BOARD PERFORMANCE, FINANCE AND AUDIT WORK PLAN Item Lead Officer Meeting Date Recurrence Reason / Notes Wednesday 19 August 2026 Financial Monitoring - Month 4 & Period 4 (July) Chief Finance Officer 19 August 2026 Quarterly IJB Performance Report (Q4) Head of Planning, Performance & Quality Assurance 19 August 2026 Quarterly Internal Audit Progress Report 2025/2026 Chief Officer – Audit and Risk (NLC) / Chief Internal Auditor (NHS) 19 August 2026 Quarterly IJB Risk Management Strategy Business Support Manager 19 August 2026 Annual New Strategy for approval Wednesday 21 October 2026 Financial Monitoring - Month 6 & Period 6 (September) Chief Finance Officer 21 October 2026 Quarterly IJB Performance Report (Q1) Head of Planning, Performance & Quality Assurance 21 October 2026 Quarterly Internal Audit Progress Report 2025/2026 Chief Officer – Audit and Risk (NLC) / Chief Internal Auditor (NHS) 21 October 2026 Quarterly IJB Risk Report Chief Officer 21 October 2026 Quarterly Feb 2027 Financial Monitoring - Month 8 & Period 9 (December) Chief Finance Officer 18 February 2026 Quarterly Reserves Strategy 2026/27 Chief Finance Officer 18 February 2026 Annual Item 14 Page 191 of 194
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NORTH LANARKSHIRE INTEGRATION JOINT BOARD PERFORMANCE, FINANCE AND AUDIT WORK PLAN Item Lead Officer Meeting Date Recurrence Reason / Notes Annual Governance Statement Actions - Progress Update Chief Finance Officer 18 February 2026 Biannual IJB Performance Report (Q2) Head of Planning, Performance & Quality Assurance 18 February 2026 Quarterly Internal Audit Progress Report 2025/2026 Chief Officer – Audit and Risk (NLC) / Chief Internal Auditor (NHS) 18 February 2026 Quarterly External Audit Report Chief Finance Officer 18 February 2026 Annual Governance Log Chief Officer 18 February 2026 Biannual Financial Regulations Chief Finance Officer 18 February 2026 Annual Future Reports Integration Joint Boards: Finance and Performance 2025 Chief Finance Officer TBC Annual Meeting date dependant on publishing from Audit Scotland Best Value Framework Chief Finance Officer TBC Triennial Best Value – Annual Statement of Compliance Chief Finance Officer TBC Annual Accounts Commission Reporting TBC TBC As and when publications released from Accounts Commission Local Code of Corporate Governance TBC TBC Annual Page 192 of 194
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NORTH LANARKSHIRE INTEGRATION JOINT BOARD PERFORMANCE, FINANCE AND AUDIT WORK PLAN Item Lead Officer Meeting Date Recurrence Reason / Notes Risk Management Annual Report Business Support Manager TBC Annual Pharmacy Savings Approach TBC TBC Added to work plan from PFA rolling action log Page 193 of 194
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