Democracy Spraffa

ITEM 15 New Strategy and Child Poverty Annual Report

North Lanarkshire Council · 27 September 2023
Back to Health and Social Care Integration Joint Board — 27 September 2023 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Some pages contain no extractable text. They may be blank, graphics or scanned pages. OCR has not been applied.

Page 1

1
REPORT
Item No: 15
SUBJECT: Towards a Fairer North Lanarkshire – Tackling Poverty Strategy
2023 to 2026/ Local Child Poverty Action Report 2022/23
TO: Integration Joint Board 
Lead
Officer for
Report:
Alison Gordon, Chief Social Work Officer 
Author(s) of
Report 
John Campbell 
DATE: 27 September 2023
1. PURPOSE OF REPORT
This paper is coming to the IJB for:
For approval ☐ For endorsement ☐ To note ☒
2. ROUTE TO THE BOARD
This paper has been:
Prepared By: ☒ Reviewed By: ☐ Endorsed By: ☐
By:  The report was prepared by the Chief Social Work Officer in consultation with the
Tackling Poverty Officers Action Group.

Page 2

2
3. RECOMMENDATIONS
It is recommended that the Board:
1) Endorse the ‘Towards a Fairer North Lanarkshire’ Tackling Poverty
Strategy and its associated Action Plan as set out in Appendix 1 of this
report, noting that it will be submitted to the Council’s Policy & Strategy
Committee for approval.
2) Note the 2022 to 2023 Local Child Poverty Action Report as set out in
Appendix 2 of this report, noting this will also be submitted to Council’s
Policy and Strategy Committee for approval.
3) Note that this report will also be submitted to the NHS Lanarkshire Health
and Population Board for approval of the Local Child Poverty Action Report
2022 to 2023 in line with statutory requirements.
4. VARIATIONS TO DIRECTIONS?
5. BACKGROUND/SUMMARY OF KEY ISSUES
Background 
5.1 The ‘Towards a Fairer North Lanarkshire’ Tackling Poverty Strategy 2020-2023
and its associated Action Plan was approved at the Policy and Strategy
Committee Meeting on 11th June 2020. This merged four of the original Plan for
North Lanarkshire programme of work priorities for action in order to ensure a
better integrated approach which maximised impact and outcomes for our
communities.  In view of the clear link between child poverty and wider drivers
of poverty across our communities the strategy encompassed the statutory
requirement to prepare and publish an annual Local Child Poverty Action
Report for North Lanarkshire.
5.2 Annual updates on achievements and challenges of The Tackling Poverty
Strategy and the Action Plan were submitted to the Policy and Strategy
Committee in September 2021 and 2022. With the conclusion of the 2020 to
Yes  ☐ No ☐ N/A ☐

Page 3

3 
2023 Towards a Fairer North Lanarkshire Tackling Poverty Strategy being
submitted and approved by the Wellbeing and Tackling Poverty Committee on
5th May 2023. 
5.3 Amongst the many achievements throughout the lifespan of the 2020 to 2023,
Tackling Poverty Strategy: 
• We saw a reduction in the proportion of children in poverty – from
25.2% to 23.2%, against a very challenging context.  Nonetheless
one in four children in North Lanarkshire remain living in poverty,
which is higher than the national average of one in five children. 
• The Tackling Poverty Team in partnership with services generated
over £99 million in additional benefit income for the residents of North
Lanarkshire during this 3-year period.  This together with the £22.6
million generated via the Citizens Advice Bureaux, means that over
£121 million has been generated by supporting people through the
benefits system.
• In addition, a key achievement supported by investment, business
support and employability initiatives are that for the first time ever the
gross weekly pay for local residents is now higher than the national
average – an increase of 10%.  Further notable achievements are
that from our baseline of 5 employers achieving accreditation for
paying the living wage, we now having 123 employers accredited. 
5.4 In April 2022 the Scottish Government published its new Tackling Child Poverty
Delivery Plan 2022-26, Best Start Bright Futures, as the second of 3 delivery
plans required by the Child Poverty (Scotland) Act 2017. Best Start Bright
Futures sets out a vision for Scotland of the changes that are needed and
associated actions required by the Scottish Government and partners. 
Recognising both the wider determinants and levers which can impact on
poverty this new delivery plan adds a focus on holistic supports to the other key
drivers of anti-poverty activity: increasing income via employment; maximising
income via social security benefits; and reducing the cost of living. 
5.5 This holistic and integrated approach is fundamental to the Plan for North
Lanarkshire and whilst maintaining strong links with other elements of the
Council’s Programme of Work, Tackling Poverty will be a core strand of the
‘Resilient People’ Programme, whose principal aim is to deliver whole family
support locally, when families need it, in a way that is consistent with The
Promise Principles and The Tackling Poverty Strategy. This will involve an
integrated approach, working with partners, to provide an earlier and more
effective response to need. This includes promoting the strengths and skills of
individuals and families, increasing economic activity, and providing practical
and emotional support, integrating this family with the roll out of town and
community hubs to maximise opportunities for community-led and strengths-
based approaches.

Page 4

4 
Key Issues 
Towards a Fairer North Lanarkshire - Tackling Poverty Strategy 2023-2026 
Context - Framing the North Lanarkshire Approach 
5.6 In May 2023, the Scottish Government held a cross party summit including
representation from Scotland’s political parties, campaigners, public and private
sector leaders and people with lived experience of poverty.
The First Minister stated that “Tackling poverty and inequality is the single
biggest challenge facing Scotland and requires continued, urgent and sustained
action.”
COSLA President Councillor Shona Morrison said:
“The initiative from the Scottish Government is a good one and one which Local
Government can get fully behind. Tackling poverty is a core objective for Local
Government working in partnership with the Scottish Government, the third
sector and public and private sector partners.
"The cost- of-living crisis we are living through at present is being tackled head-
on by Councils the length and breadth of Scotland and partnership working is
vital to achieving positive outcomes for individuals, families and our
communities across Scotland.”
5.7  The Poverty and Inequality Commission recognise the following four levers
in respect of Poverty:- 
• work and earnings; 
• social security; 
• housing costs; and 
• costs of living. 
5.8 As noted above Scottish Government’s second Child Poverty Delivery Plan –
Best Start Bright Futures extend the focus to four key drivers to tackle
poverty:
• Income from Social Security Benefits
• Income from Employment; and 
• Reduce the Cost of Living 
• Holistic Supports 
5.9 In addition it sets out Scotland’s offer to families in 3 parts:
• Providing the opportunities and integrated support parents need to
enter, sustain and progress in work;

Page 5

5 
• Maximising the support available for families to live dignified lives
and meet their basic needs; and
• Supporting the next generation to thrive 
What do we mean when we talk about Poverty? 
5.10 The dictionary defines poverty simply as; “the state of being extremely poor”.
This, however, does not reflect the impact of poverty on all aspects of an
individual’s and family’s life. In 2020, North Lanarkshire Council adopted the
Joseph Rowntree Foundation definition of poverty, as this addresses not only
the lacking sufficient money aspect of poverty but goes further by defining
what being “extremely poor” actually means to people. 
“Poverty means not being able to heat your home, pay your rent, or buy the
essentials for your children. It means waking up every day facing insecurity,
uncertainty and impossible decisions about money. It means facing
marginalisation – and even discrimination – because of your financial
circumstances. The constant stress it causes can lead to problems that
deprive people of the chances to play a full part in society.” 
North Lanarkshire Fairness Commission 2018 
5.11 Whilst low income and material deprivation are issues rightly at the forefront
of the poverty debate, the commission recognised that poverty should not
merely considered in terms of income or material well-being alone.
Importantly, it is also a matter of health and well-being. The commission
highlighted that there is a complex, interlinking relationship between the
factors that influence poverty therefore, these cannot be considered in
isolation.  Currently alongside the legacy impacts of the COVID – 19 and the
Cost of Living Crisis, there are number of issues causing or exacerbating the
effects of poverty on people in North Lanarkshire such as National Insurance
increase, price increases on energy, soaring fuel and food increases, real term
cuts in wages, benefits and pensions, core price inflation is at a 30 year high
(inflation as eased, but food inflation remains near 20%) and the conflict in
Ukraine, which continue to acutely affect inequality and poverty in North
Lanarkshire, impacting the most vulnerable in North Lanarkshire’s
communities, along with other economic factors; the impact of reforms to the
welfare system and patterns of employment. 
The North Lanarkshire Approach 
5.12 The new Tackling Poverty Strategy will continue the commitment to the
recommendation of the North Lanarkshire Fairness Commission to not only
ensure that tackling poverty has sufficient focus, but also to reflect the fact that
poverty is a significant feature of Scottish society affecting many people in
many different ways. 
5.13 The Plan for North Lanarkshire sets out the committed to focus on the things
that will significantly improve the quality of life and well-being for all our

Page 6

6 
residents, but the supporting evidence base highlights that challenges remain. 
The Programme of Work to 2028 has been developed to ensure a heightened
and more strategic focus on not only sustaining the economic and community
aspects that will enable local people and communities (and the place that is
North Lanarkshire) to thrive, but also on ensuring a more targeted approach
to improving social, health, and economic conditions and maximising
opportunities to escalate the delivery of improved outcomes for those that
need it most, thus turning the vision of inclusive growth and prosperity into a
reality.  
5.14 The refreshed Tackling Poverty Strategy is a key component of this
Programme of Work and key contributor to ensuring that our residents are
offered opportunities, support, advice, and information The Strategy seeks to
embody a collaborative approach to maximise effective action building on
achievements to date.  As outlined above, incorporating the Tackling Poverty
Strategy within the Resilient People programme of work recognises the
importance of a holistic approach reflected also in the addition of holistic
support within the national framework set by Best Start, Bright Futures and
that often the most direct, efficient and effective way of helping families is to
provide responsive financial support and economic opportunities to achieve
lasting change. The new Strategy will reflect this in being structured around
the four key drivers of: -
• Increasing income via employment;
• Maximising income via social security benefits;
• Reducing the cost of living; and
• Holistic Supports. 
5.15 Our new Tackling Poverty Strategy also continues the approach of
incorporating the Local Child Poverty Action Report (Action Plan), aligning
both Plans into the same lifespan from 2023 to 2026. Both the local authority
and NHSL have agreed that the Local Child Poverty Action Reports should be
an integral part of the overall strategy enabling also our statutory duty to report
to Scottish Government on an annual basis and recognising that child poverty
is integrally linked with poverty and wellbeing within the wider community.  To
support reporting and measuring impact amongst targeted groups the action
plan will detail which “strategy/plan” each action relates to, identifying those
actions that are specifically aimed at the child poverty priority groups.
5.16 The Action Plan within the Tackling Poverty Strategy details the key elements
and priorities of the new Towards a Fairer North Lanarkshire – Tackling
Poverty Strategy 2023 to 2026. 
Partnership Working and Tackling Poverty 
5.17 Tackling poverty and its impact on people and communities does not fall on
the shoulders of one agency or service.  It is recognised that securing long
term successful change requires a balance between economic and social

Page 7

7 
wellbeing. The Joseph Rowntree Foundation identified that some of the
consequences of poverty can include:   
5.18 A collective approach across the North Lanarkshire Partnership, Community
Boards and communities informed by people with lived experience is therefore
fundamental to tackling poverty and the barriers to inclusive growth by:- 
• unlocking the potential of people living in communities with lived
experience; 
• breaking the cycle of poverty; and 
• opening up opportunities to create more equal communities. 
5.19 The strategy, together with the actions identified within the Local Child
Poverty Action Report 2022/23, will ensure that there is concerted
collaborative work involving key partners including:- 
• North Lanarkshire Council; 
• NHS Lanarkshire; 
• Police Scotland; 
• Scottish Fire and Rescue Service;
• Voluntary Action North Lanarkshire (VANL);
• Department of Work & Pensions (DWP);
• Scottish Social Security Agency;
• New College Lanarkshire;
• Registered Social Landlords;
• Skills Development Scotland;
• The Community and Voluntary Sector; and
• Communities and in particular those with lived experience. 
5.20 The approach within North Lanarkshire is underpinned by The Fairer
Scotland Duty to reduce the inequalities of outcome caused by socio-

Page 8

8 
economic disadvantage.  Our approach seeks to move people, families and
whole communities from dependence to independence through enabling
them to be part of the decisions that affect them and through our cash first
approach.  From a partnership perspective it also seeks to break down
referral pathways built around the needs of systems rather than people which
are at best confusing and at worst stigmatising. Our tackling poverty
measures therefore also need to empower individuals and communities and
to build on the desire of our communities to address this issue as reflected
in its prioritisation in Local Outcome and Improvement Plans across our
Community Board Areas.  The Tackling Poverty Officers Action Group
(TPOAG) remains our key vehicle for bringing statutory and community and
voluntary sector partners together to co-ordinate and drive actions and has
been critical to the development of our refreshed Strategy.  
Stakeholder Engagement and Consultation 
5.21 The TPOAG and the Tackling Poverty Team have used different vehicles for
ensuring that our residents’ voices are heard and shape our Strategy and
accompanying action plan: 
The Council’s Cost of Living Survey (Support and local information to help
cope with rising costs), with over 4,500 online surveys completed by
residents and 300 paper copies and the latter, “three questions”, has been
used at all events the Tackling Poverty Team have been attending, and has
included the following key questions; 
• How is the cost-of-living crisis affecting you?
• How is the cost of living affecting others in our community?
• What do you want us to do about it? 
5.22 Whilst survey response will help direct our resources accordingly, these
responses are traditionally from adults. In order to shape both the Tackling
Poverty Strategy and the Local Child Poverty Action Report, it was also
important to the Team that our children and young people’s voices were
heard. The Team has therefore also engaged with a number of schools,
ensuring that we had a mix of primary and secondary schools with a mix also
of those within or close to our towns and others in outlying villages.  15
schools have taken part so far and the responses from the children, young
people and their teachers have been extremely informative and insightful.
The children and young people were given a short presentation about
poverty figures in North Lanarkshire and its impacts, and then provided with
post it notes to allow them to write their thoughts on this.  In doing this it
allowed for some anonymity in their answers. 
5.23 The Tackling Poverty Officer Action Group are also continuing to work with
the Community Partnership Team, to look at the role of the Community
Boards and the Local Outcome Improvement Plans in supporting the

Page 9

9 
engagement/lived experience strand of the strategy and how we ensure this
is delivered/reported on appropriately. 
Key priorities within the refreshed Strategy 
5.24 Towards a Fairer North Lanarkshire Tackling Poverty Strategy 2023-26 is an
ambitious strategy supported by a comprehensive action plan as reflected in
the attached document at Appendix 1.  Areas which are new or have
enhanced focus in this refreshed and updated strategy include:
• The introduction of the fourth driver of Holistic Support to ensure a
fully integrated approach as outlined above and the linkage with other
key programmes such as those associated with the Promise, Whole
Family Support, SAC (Scottish Attainment Challenge) and PEF
(Pupil Equity Fund).
• A new approach to lived experience and user/community
engagement building on the role of our Community Boards.
• An increased focus on engagement programmes to increase access
to parental employment support, particularly for those in priority
groups who are in or at risk of poverty to access and maintain
opportunities for volunteering, skills development and work
• Creative approaches to enhance access to service though new
initiatives and joint resourcing for example growing the Welfare
Advice and Health Project (WAHP) in GP practices. 
6.     CONCLUSIONS
6.1 North Lanarkshire Council Towards a Fairer North Lanarkshire Tackling
Poverty Strategy will be delivered in a way that is consistent with the
Councils’ Programme for Work – Resilient People delivering the whole family
support locally when families need it, ensuring that a “no wrong door”
approach is adopted across all our services, meaning that no matter where
someone presents there will be a referral gateway to the services that a
person or family require to help them out of poverty. 
6.2 The successful delivery and outcomes of 2023- 2026 Towards a Fairer North
Lanarkshire – Tackling Poverty Strategy – Action Plan. 
7.     IMPLICATIONS

Page 10

10 
7.1 NATIONAL OUTCOMES
Link(s) to National Health and Wellbeing Outcomes 
People are able to look after and improve their own health and wellbeing
and live in good health for longer 
☒
People, including those with disabilities or long-term conditions, or who are
frail, are able to live, as far as reasonable practicable, independently and at
home or in a homely setting in their community
☒
People who use Health and Social Care Services have positive
experiences of those services, and have dignity respected
☐
Health and Social Care Services are centred on helping to maintain or
improve the quality of life of people who use those services 
☐
Health and Social Care Services contribute to reducing health inequalities  ☒
People who use Health and Social Care Services are safe from harm ☐
People who work in Health and Social Care Services feel engaged with the
work they do and are supported to continuously improve the information,
support, care and treatment they provide
☐
Resources are used effectively and efficiently in the provision of Health and
Social Care Services 
☐
7.2 ASSOCIATED MEASURE(S) 
7.3 FINANCIAL 
This paper has been reviewed by Finance: 
7.4 RISK ASSESSMENT/RISK MANAGEMENT 
Yes  ☐ No ☒ N/A ☐

Page 11

11 
Relevant Risk Register
Details 
Current Risk Level  Risk Owner 
Choose an item. 
7.5  ENGAGEMENT & PARTICPATION
Please tick the engagement and participation objectives that link(s) with this piece of
work and provide further details regarding the engagement and participation that was
undertaken.
Objectives  Further Details 
☐ Involve stakeholders in the development
work aimed at achieving the national 
outcomes 
☐ Provide stakeholders with information on
how to get involved 
☐ Ensure a diverse range of engagement
and participation and opportunities are in 
place to suit different needs 
☐ Measure how well we involve community
stakeholders in the planning, design 
and delivery of our services 
☐ Provide regular feedback on how
stakeholder engagement and participation is
shaping and influencing service
development and delivery 
☐ Provide support to enable stakeholder
representatives to participate meaningfully
and confidently at meetings 
☐ Develop participation guidelines to
ensure a common understanding and set of 
expectations for both stakeholders and
partnership staff 
☐ Support engagement planning and
participation in localities, taking account of 
other engagement activity and local plans
across the Community Planning 
Partnership

Page 12

12 
7.6 INEQUALITIES & FAIRER SCOTLAND DUTY 
EQIA Completed & Fairer Scotland Impact Assessment Form Completed and
attached to report: 
EQIA added to website: 
8. BACKGROUND PAPERS  
9. APPENDICES
9.1 Appendix 1 - Draft Towards a fairer North Lanarkshire Tackling Poverty
Strategy 2023/26 
9.2 Appendix 2 - Local Child Poverty Action Report 2022/23 
9.3 Appendix 3 - Equality Impact Assessment 
9.4 Appendix 4 - Children’s Rights and Wellbeing Impact Assessment (CRWIA) 
CHIEF ACCOUNTABLE OFFICER (or Depute)  
Members seeking further information about any aspect of this report, please contact
the following;
John Campbell, CampbellJohn@northlan.gov.uk
Yes  ☒ No ☐ N/A ☐
Yes /
Date
added 
☐ No ☒ N/A ☐

Page 13

13 
Direction from North Lanarkshire Integration Joint Board (IJB) 
1 Reference Number  
2 Report Title  
3 Date direction issued by IJB 
4 Date from which direction
takes effect 
5 Direction to: 
6 Does this direction
supersede, revise or revoke a
previous direction – if yes,
include reference number(s) 
7 Functions covered by
direction 
8 Full text of direction 
9 Budget allocated by
Integration Joint Board to
carry out direction 
10 Performance Management /
Governance arrangements 
11 Date direction will be
reviewed

Page 14

Appendix 1 
“Towards A Fairer North
Lanarkshire”
Tackling Poverty Strategy
2023 - 2026

Page 15

Document control
Title Toward A Fairer North Lanarkshire – The Tackling Poverty Strategy
Document
status (final or
draft version)
Draft
Owner Alison Gordon e-mail
address gordonal@northlan.gov.uk
Governance
group Tackling Poverty Officers Action Group
Author John Campbell e-mail
address campbelljohn@northlan.gov.uk     
Revision history
Number Originator Date Revision description /
record of change
1.0 AGC 08June2023 First draft
2.0 AGC 05July2023
Second draft (added
financial education on 12th
July 2023)
3.0 Writers group 14July2023 Third draft -editing / updating 
3.1 AGC 24th July 2023 Survey questions included 
Document approvals
Number Governance group Date approval
granted
Date approval
to be
requested (if
document still
draft)
1.0   
2.0   
Consultation record (for most recent update)
Status of document
consulted upon 
Stakeholders
consulted / date 
Foreword

Page 16

In North Lanarkshire we recognise that all sectors and agencies must come together to
tackle poverty, this Strategy not only reflects the commitment from each sector but
also the voices of our residents, which will shape service delivery across our
communi�es. 
Tackling Poverty Strategy Foreword 2023 to 2026 
North Lanarkshire’s Tackling Poverty Strategy 2020-23 reflected a concerted commitment across the
Community Planning Partnership to drive inclusive growth and achieve prosperity for the people and
communi�es of North Lanarkshire.  We wanted to ensure that North Lanarkshire will be the place where
everyone has equality of opportunity, a place where individuals and communi�es are poverty free. 
During the three-year period the council and its partners were able to meet a number of ac�ons, however, the
impact of Covid cannot be ignored in achieving the goals we set out at the beginning of 2020.  The Council and
its partners had to react quickly to the pandemic and the impact this had on our communi�es and ci�zens, this
means that some ac�ons in the Strategy had to be re-thought with some being delivered quicker than
previously expected and others having to be reconsidered.
The global pandemic, a cost-of-living crisis and high levels of deprivation, con�nues to acutely affect
inequality and poverty in North Lanarkshire, impac�ng the most vulnerable in North Lanarkshire’s
communi�es. 
Against this landscape we now bring a refreshed Tackling Poverty Strategy for 2023-2026, which sets out our
ambi�on to tackle poverty and child poverty, building on our previous plans in this area which have been
progressed despite the pandemic. Our refreshed Tackling Poverty Strategy encompasses an integrated mul�
service approach within the Council, alongside an increased focus on working externally with all community
planning partners, communi�es, and people with lived experience of poverty. 
A new programme of work was agreed by the council which sets out projects and activity that goes much
further, moves faster and in a more joined-up way to improve health and wellbeing and impact on
regeneration, the economy, and communities.”
However, with one in four children in North Lanarkshire living in poverty, we cannot be complacent and while
there are significant improvements, considerable challenges remain and it’s vital that we continue to work
with partners to address the unacceptably high levels of child poverty, deprivation, and inequality in North
Lanarkshire. 
Councillor Jim Logue
Leader of North Lanarkshire Council 
Following the Council Elec�ons in 2022, North Lanarkshire Council created its very first Wellbeing and Tackling
Poverty Commitee to oversee and direct the Councils Towards a Fairer North Lanarkshire Tackling Poverty

Page 17

Strategy 2020 to 2023, the development of the new Tackling Poverty Strategy 2023 to 2026 and the produc�on
of the annual Local Child Poverty Ac�on Report in partnership with NHS Lanarkshire. 
As the Convener of the new Wellbeing and Tackling Poverty Commitee, I am delighted to endorse the
achievements of the Towards a Fairer North Lanarkshire Tackling Poverty Strategy 2020 to 2023 and the Local
Child Poverty Ac�on Report 2022. 
Our new Towards a Fairer North Lanarkshire Tackling Poverty Strategy 2023 to 2026, sets out our overarching
approach to tackling poverty in our communi�es, with the Ac�on Plan providing the detail as to how the
partners will do this.  The Strategy will work in conjunc�on with the Local Child Poverty Ac�on Report which
will provide supports to children and young people. 
The Strategy and Ac�on Plan iden�fy work being done and being planned under the drivers to tackle poverty;
increase income via employability, reduce the cost of living, increase income via social security benefits and
new to this strategy, holis�c supports. 
The Wellbeing and Tackling Poverty Commitee will strive to ensure that the aims and objec�ves of the
Strategy/Ac�on Plan are met and address the challenges that our residents, Council Services, the third sector
and other partners over the next 3 years. 
Wellbeing and Tackling Poverty Commitee – Convener Councillor Geraldine Woods 
This is the second North Lanarkshire Tackling Poverty Strategy to be produced.  The Strategy reflects our
commitment to ensuring equity of opportunity for all of our residents.

Page 18

Significant progress has been achieved against the ambi�ons of the first Tackling Poverty Strategy, to make
North Lanarkshire the place to Live, Learn, Work Invest and Visit.  Progress made has focussed on both
developing North Lanarkshire as a place and on improving the individual lives of North Lanarkshire’s people. 
Achievements to date have been pivotal in maximising the poten�al of North Lanarkshire as a place to improve
the condi�ons within which residents live.  Expanding the provision of high quality housing, crea�ng
mul�purpose community hubs that support a much wider integrated service offering in the heart of the local
community (and bring educa�on together with other local services, local businesses, and partnership
organisa�ons), transforma�ons to town centres, enhancements to ac�ve green spaces to bring physical and
mental health benefits, and atrac�ng investment to expand employment opportuni�es have been a catalyst
to beter suppor�ng improved economic and community outcomes and improving the quality of life for all. 
In terms of improving individual lives, recent successes include an increase in posi�ve des�na�ons for young
people leaving school, an increase in gross weekly pay for residents, a reduc�on in school exclusion rates, and
a reduc�on in the number of people claiming employment related benefits.  These successes, delivered
against a backdrop of high levels of depriva�on, a cost-of-living crisis and during a global pandemic, have led to
more sustained posi�ve outcomes for children, communi�es, and the economy across North Lanarkshire,
transforming lives and prospects. 
The Plan for North Lanarkshire sets out the commited to focus on the things that will significantly improve the
quality of life and well-being for all our residents, but the suppor�ng evidence base highlights that challenges
remain.  A Programme of Work to 2028 has therefore been developed to ensure a heightened and more
strategic focus on not only sustaining the economic and community aspects that will enable local people and
communi�es (and the place that is North Lanarkshire) to thrive, but also on ensuring a more targeted
approach to improving social, health, and economic condi�ons and maximising opportuni�es to escalate the
delivery of improved outcomes for those that need it most, thus turning the vision of inclusive growth and
prosperity into a reality. 
This refreshed Tackling Poverty Strategy is a key area of ac�vity in the Programme of Work and a major step in
ensuring that our residents are offered opportuni�es, support, advice, and informa�on that will address the
drivers of poverty through: - 
 Increasing income via employment;
 Maximising income via social security benefits;
 Reducing the cost of living; and
 Holistic Support
Our community planning partners, and voluntary and community sector colleagues are commited to tackling
poverty and inequality and our ac�on plan sets out our approach to this.  The close involvement of our
communi�es in shaping our approach will ensure that we are mee�ng the differing needs in all of the
communi�es of North Lanarkshire. 
Des Murray Chief Execu�ve – North Lanarkshire Council

Page 19

Suppor�ng The Strategy 
NHS Lanarkshire welcomes this strategy
and recognises the important role it plays in
tackling poverty within our communi�es. 
The impact of poverty and the cost of living
crisis is well documented and is evident
within our communi�es. Rising inequali�es
also con�nue to prove a challenge. 
A recent popula�on health impact
assessment on the rising cost of living crisis
in Scotland, conducted by Public Health
Scotland, noted several ways in which rising
costs and poverty can affect health
including; living in damp homes, worsening
of mental health issues and being unable to
afford a nutri�ous and varied diet. 
NHS Lanarkshire plays a par�cular role in
tackling poverty, in part, simply by exis�ng
to provide care for everyone, free at the
point of use.  It also has a role as an ‘anchor
organisa�on’ within communi�es, offering
accessible employment and opportuni�es
around economic s�mula�on. 
However, the partnership ac�vity that is
documented in this plan has shown to be
the most effec�ve way to meet the
challenges facing individuals and families. 
By ensuring that the services our
communi�es use are equipped to recognise
when people and struggling and enabling
referrals and support to be put in place,
jointly we aim to prevent poor health and
stop health inequali�es from worsening. 
Professor S. Josephine Pravinkumar
Director of Public Health and Health Policy 
Voluntary Ac�on North Lanarkshire (VANL) and
the wider community and voluntary sector
(CVS) welcome North Lanarkshire’s updated
Poverty Strategy, which sets out the ways in
which different sectors – public, business and
CVS - are working together across North
Lanarkshire to tackle the complex mix of social
and economic factors which cause poverty in
our communi�es. 
Given the challenge of poverty con�nues to
nega�vely affect the wellbeing and life chances
of many local people - with one in four children
in North Lanarkshire living in poverty –
successful implementation of this strategy is
essential, and the CVS play a key role in this
ambition. 
There are over 850 unique CVS organisa�ons in
North Lanarkshire ranging from small,
volunteer-led community groups to chari�es
and social enterprises of all sizes with many
providing wide-ranging and vital support to
people experiencing or at risk of poverty. 
VANL and the CVS also work together and with
our statutory partners to provide informa�on on
sources of support for people experiencing or at
risk of poverty – for example by encouraging use
of “ALISS” – A Local Informa�on System for
Scotland and help raise public awareness and
understanding of the scale, causes and impact of
poverty and links between poverty and ac�vi�es
to support community wealth building, health,
and wellbeing. 
VANL and the CVS reaffirm our commitment
to help tackle poverty, working in partnership
with colleagues in North Lanarkshire Council
and NHS Lanarkshire.   
Maddy Halliday
Chief Execu�ve Officer
Voluntary Ac�on North Lanarkshire

Page 20

No embedded text on this page.

Page 21

Contents
Page No Title 
Execu�ve Summary 
Introduc�on 
Our Ambi�on – A Fairer North Lanarkshire
 Resilient People 
Purpose of the Strategy 
The North Lanarkshire Profile 
Talking About What Poverty Means
 The Three Questions 
Suppor�ng People – Our Achievements and Challenges 
The Impact of Covid 19
 Covid Recovery 
The Drivers of Tackling Poverty
 Increase Income Via Employment
 Reduce the Cost of Living
 Affordable Credit
 Informing Our Residents
 Advising and Assisting
 Providing Free Period Products
 Helping to Quit Your Way
 Promoting Travel For Under 22s
 Reducing Fuel Poverty
 Affordable Homes 
 Income Via Social Security Benefits
 How Will We Do This
 NHS Lanarkshire
 The Third Sector
 Holistic Supports
 Whole Family Support
 North Lanarkshire Alcohol & Drug Partnership
 Justice Services
 Financial Education in North Lanarkshire 
How Will We Know We Are Making A Difference 
Ac�on Plan 
Appendix One – North Lanarkshire Profile
Appendix Two – Cost of Living Survey Ques�ons
Appendix Three – North Lanarkshire Poverty Premium

Page 22

Execu�ve Summary 
The long-term plan for North Lanarkshire is for inclusive growth and
prosperity for all, by tackling poverty in our communi�es we will ensure we
are working Toward a Fairer North Lanarkshire. 
In North Lanarkshire we recognise that tackling poverty and inequality does not fall to one Service, or one
Sector, we must therefore work together to use our resources effec�vely and efficiently to ensure that all our
communi�es have access to opportuni�es that will lead to beter outcomes for people in terms of
employment, wellbeing and inclusive growth. 
This second strategy has been developed in partnership with the Tackling Poverty Officers Ac�on Group – a
group with members from the Council, NHS Lanarkshire and the Third Sector, and will assist in delivering key
priori�es within The Plan for North Lanarkshire and NHS Lanarkshire's developing healthcare strategy "Our
Health Together". 
In the life�me of the first strategy, we saw a reduc�on in the propor�on of children in poverty – from 25.2% to
23.2%, this however, remains a concern as one in four children in North Lanarkshire are living in poverty, which
is higher than the na�onal average of one in five children. 
This three year Strategy will set out our overarching approach to tackling poverty in our communi�es, with the
Ac�on Plan providing the detail as to how the partners will do this.  The Strategy will work in conjunc�on with
the Local Child Poverty Ac�on Report which will provide supports to children and young people. 
The Strategy and Ac�on Plan iden�fy work being done and being planned under the drivers to tackle poverty;
increase income via employability, reduce the cost of living, increase income via social security benefits and
new to this strategy, holis�c supports. 
The Programme of Work under the Plan for North Lanarkshire, embraces this approach via the Resilient
People Programme, the aim of which is to deliver whole family support locally, when families need it, in a way
that is consistent with the principles of The Promise and this Tackling Poverty Strategy. 
Recognising the impact the cost of living crisis is having on our communi�es, the Community Boards have
iden�fied tackling poverty as a priority within their Local Outcome Improvement Plans, the work we and our
Partners are commited to doing within the Ac�on Plan together with the newly developed programmes
within the Programme of Work will support and enhance our communi�es and help us work Toward a Fairer
North Lanarkshire.

Page 23

Introduc�on 
Tackling poverty and inequality is the single biggest challenge facing
Scotland and requires con�nued, urgent and sustained ac�on. Tackling
poverty is a core objec�ve for Local Government working in partnership
with the Sco�sh Government, the third sector and public and private sector
partners. 
Whilst low income and material depriva�on are issues rightly at the forefront of the poverty debate, the strategy
recognises that poverty should not merely be considered in terms of income or material well-being alone.
Importantly, it is also a mater of health and well-being. There is a complex, interlinking rela�onship between
the factors that influence poverty therefore, these cannot be considered in isola�on. 
The 2023-26 strategy has been created against a backdrop of recovery from the pandemic, the cost of living
crisis and a number of issues causing or exacerba�ng the effects of poverty on people in North Lanarkshire.
Issues such as; Na�onal Insurance increase, price increases on energy, fuel and food increases, real term cuts in
wages and welfare reforms con�nue to acutely affect inequality and poverty. Together with other economic
factors, this will impact the most vulnerable in North Lanarkshire’s communi�es. 
Tackling poverty and its impact on people and communi�es does not fall on the shoulders of one agency or
service.  This Strategy, together with the ac�ons iden�fied within the Local Child Poverty Ac�on Report 2022-
2023, will ensure that there is concerted collabora�ve work involving key partners including:
 North Lanarkshire Council;
 NHS Lanarkshire;
 Police Scotland;
 Scottish Fire and Rescue Service;
 Voluntary Action North Lanarkshire (VANL) and the Community and Voluntary Sector (CVS);
 New College Lanarkshire;
 Skills Development Scotland;
 Scottish Enterprise;
 Job Centre Plus;
 Communities and in particular those with lived experience
A collabora�ve approach is required across North Lanarkshire to secure real ac�on on the biggest issues facing
our people, council and our local economy and is at the heart of a fully integrated delivery plan. 
“Can only afford to exist, not live. Can't treat my kids to days out/ treats like we could before or social
events like going out with friends etc”   
“There’s nothing left after bills are paid. Working to pay bills
and nothing else”

Page 24

Our Ambi�on – A Fairer North Lanarkshire 
The Tackling Poverty Strategy has its roots within the Plan for North
Lanarkshire, there has been significant and far-reaching progress achieved
against the ambi�on to make North Lanarkshire The place to Live, Learn,
Work, Invest and Visit. 
The Plan for North Lanarkshire sets the strategy direc�on not just for the council and partners, but for North
Lanarkshire as a place. It outlines the shared ambi�on to make North Lanarkshire the place to Live, Learn,
Work, Invest and Visit.   
The long-term vision in The Plan for North Lanarkshire provides a very clear focus and compelling narra�ve in
terms of what the council is working toward, it has been shaped by the local demographic, social and
economic profile which is informed by the 28 Health Check Indicators. The vision of inclusive growth and
prosperity for all aims to bring equal benefits to all North Lanarkshire’s communi�es and ensure a fairer
distribu�on of wealth. 
Improving outcomes within North Lanarkshire cannot be achieved by delivering single programmes or
projects, or by organisa�ons working alone, rather they require many overlapping factors interac�ng together.
To maintain the focus on the long-term vision, while ensuring a more integrated and holis�c suite of services
and supports in a con�nuously challenging and complex landscape, a new approach to strategic planning has
been developed. 
This approach seeks to sustain the successful strategies from the Programme of Work to date, while tackling
the many challenges that remain by further evolving and re-envisioning the councils’ policy direc�on in order
to turn the vision for inclusive growth and prosperity for all into reality. 
The new programme of work will enhance the scale, impact and coherence of all work areas.  The newly
developed programmes are interdependent; the outcomes delivered within each will support and enhance all
the others.

Page 25

Resilient People 
The principal aim of resilient people is to deliver whole family support locally, when families need it, in a way
that is consistent with the principles of The Promise and the Tackling Poverty Strategy. 
The aim is to provide an integrated whole council approach, working with partners to provide an earlier and
more effec�ve response to need, that includes promo�ng the strengths and skills of individuals and families,
improving economic ac�vity as well as providing prac�cal and emo�onal support. 
Through this, children, young people and their parents/carers will have increased resilience and ambi�on. 
O�en the most direct, efficient and effec�ve way of helping families to provide responsive financial support
and economic opportuni�es to achieve las�ng change. 
Resilient People will integrate family support with the roll out of community hubs to provide financial,
prac�cal, emo�onal and economic opportuni�es including volunteering, to reduce and tackle inequali�es. 
Resilient People will ensure that there is a No Wrong Door approach to tackling poverty and inequality across
all our community.

Page 26

Purpose of the Strategy 
The Tackling Poverty Strategy will establish an approach that will ensure that
the Council’s vision of inclusive growth and prosperity for all is achieved. 
It is recognised that securing long term successful change requires a balance between economic and social
wellbeing. The Joseph Rowntree Founda�on iden�fied that some of the consequences of poverty are:  
 health problems; 
 housing problems;
 being a victim or a perpetrator of crime;
 drug or alcohol problems;
 lower educational achievement;
 poverty itself - poverty in childhood increases the risk of unemployment and low pay in adulthood and
lower savings later in life;
 homelessness; 
 teenage parenthood; 
 relationship and family problems; and
 biological effects – poverty early in a child’s life can have a harmful effect on brain development. 
A collec�ve approach across the Community Planning Partnership, Community Boards and communi�es
informed by people with lived experience is therefore needed to tackle the barriers to inclusive growth by: 
 unlocking the potential of people living in communities with lived experience; 
 breaking the cycle of poverty; and 
 opening opportunities to create more equal communities. 
The approach ensures there is a focus on building on the strengths of individuals and families to improve
outcomes for children and their parents, it requires to move people, families and whole communi�es from
dependence to independence through enabling them to be part of the decisions that affect them. Families will
receive the right support when they ask for it and receive it in their own local community. The approach will
break down referral pathways built around the needs of systems rather than people which are at best confusing
and at worst s�gma�sing. 
Addressing challenges through integrated solu�ons, rather than through fragmented approaches that meet one
goal at the expense of another supports sustainable empowered communi�es. Tackling poverty measures must
therefore follow this same route. Statutory services, the third sector and the community must come together to
tackle this issue.

Page 27

The North Lanarkshire Poverty Profile                                                                               
Within North Lanarkshire there are s�ll unacceptably high levels of
depriva�on and child poverty and clear areas of inequity and inequality.  As
a result, there are varying levels of social exclusion across our diverse
communi�es of place and interest.   
North Lanarkshire is the fourth largest authority area within Scotland, with a popula�on of 341,400. It is
situated in the heart of Scotland with connec�vity to the rest of Scotland, the UK and the world.  As the fi�h
most densely populated council area, North Lanarkshire is divided into 21 wards which are represented by 77
elected members.   
Historically, the local authority has experienced higher than average levels of deprivation. The Scottish Index
of Multiple Deprivation (SIMD) 2020 identified across North Lanarkshire 50,897 people are income deprived,
equating to 15% of the population. The Scottish average is 12%.   
Around 22,426 of the 50,897 income deprived people mentioned above, live in neighbourhoods, spread across
North Lanarkshire, that are not classed within the 20% most deprived. Income deprivation is defined as those
of working age (and their dependants) who are on low incomes.                                                                                                                                                                                                                                  
North Lanarkshire remains 6th in terms of its share of datazones in the 20% most deprived in Scotland, sitting
behind; Inverclyde, Glasgow, North Ayrshire, West Dunbartonshire and Dundee.  
North Lanarkshire has five datazones within the 1% most deprived areas of Scotland. This strategy will ensure
resources are directed to these areas as a priority. 
Approximately 2.1% of North Lanarkshire’s popula�on are people from Black or minority ethnic groups. 828
people use Bri�sh Sign Language at Home and 6,678 use a language other than English. Our popula�on is
ge�ng older with the over 65 age group set to increase by over 11,000 by 2026. Those in BME groups are
more likely to experience higher rates of unemployment. The Fairer Scotland Duty places a legal responsibility
on us to ac�vely consider how we can reduce inequali�es of outcome caused by socio-economic
disadvantage, when making strategic decisions. 
We know that poverty is experienced disproportionately by particular groups of people:
Older women are more likely to be poor. In 2015-18, after housing costs are accounted for, 24% of children,
20% of working age adults and 15% of pensioners in Scotland were living in relative poverty.
Disabled people are more likely to live in poverty. In 2015-18, the poverty rate after housing costs for people
in families with a disabled person was 24%. This compares with 17% of people in a family without a disabled
person who were in poverty. Disabled people are twice as likely to be out of work and earn less than non-
disabled people
o Women are more likely to live in poverty.
o 90% of lone parents are women
o More likely to work part time in low wage jobs
o Greater impact from Welfare reform
o In 2016 to 2017 women earned on average £1.90 an hour less than me

Page 28

Note: Many of the statistics under economy were taken from the 2011 Census. We will look closely at the
unemployment rates when the 2021 Census Results are available.
People from minority ethnic (non-white) groups were more likely to be in poverty, both after and before
housing costs, compared to those from the 'White - British' group. After housing costs 38% of people from
'Mixed, Black, Black British and Other' ethnic groups and 34% of 'Asian or Asian British' ethnic groups were in
relative poverty after housing costs. In comparison 18% of 'White British' people were in relative poverty.
Gay men are more likely to experience poverty than heterosexual men. Muslims most likely to be living in
poverty. In 2015-18, 41% of people who identified their religion as Muslim were living in poverty after housing
costs.
We must ensure that all groups within our communities particularly those who are disproportionately affected
by poverty have equal access all of the services and initiatives outlined in our tackling poverty strategy. 
A profile of North Lanarkshire is set out in Appendix 1.

Page 29

Talking About Poverty and What It Means
“Poverty means not being able to heat your home, pay your rent, or buy the
essentials for your children, it means waking up every day facing insecurity,
uncertainty and impossible decisions about money.  It means
marginalisation – and even discrimination – because of your financial
circumstances.  The constant stress it causes can lead to problems that
deprive people of the chances to play a full part in society.”   
In addi�on to the facts and figures about North Lanarkshire, it is important that we dig much deeper and
con�nue to listen and learn from the lived experience of the people living in poverty in our communi�es.   
In the previous strategy a survey was carried out asking people “what makes life more difficult for you
financially?”.  Following the impact of the covid 19 pandemic and in the middle of the cost of living crisis, the
survey was carried out again, asking the same ques�ons.   
The council developed and re-issued the survey in March 2023. Both an online and paper version asked what
makes life financially difficult for the people of North Lanarkshire. The results have helped shape and inform
this Tackling Poverty Strategy and our response to addressing poverty. 
The survey went live on 15th March 2023. It was published on the NLC consulta�on page of our website,
adver�sed on social media and sent by text message to parents and carers.  NHSL, One Parent Families
Scotland, Routes to Work, Voluntary Ac�on North Lanarkshire and North Lanarkshire Advice Network partners
disseminated the survey via their own pla�orms. Paper surveys were supplied to those who could not access
the online version and in par�cular to English for Speakers of Other Languages (ESOL) groups. This was useful
in reaching those within our communi�es who otherwise may not have their views represented. A total of
3,369 responses were prepared for analysis, with a representa�on from all Community Board Areas.

Page 30

Broad themes were immediately apparent. 23% of respondents reported that they were not aware of what
benefits to claim. In addi�on, comments from respondents informed us that they were employed but just
missed out on benefits or were unable to survive even though they were fully employed. 
“Benefits are too complicated to apply for” 
“Everything cos�ng more, have 2 wages coming into the house but finding we have no disposable income
when bills are paid” 
“I work a 60-hour week and have had to opt out of pension contribu�ons because I can’t afford them and
hea�ng/ea�ng at the same �me” 
This led us to plan a campaign for Summer 2023 to encourage those who were employed to seek advice to
check their en�tlement to Universal Credit, par�cularly considering recent changes widening en�tlement to
the benefit. 
You asked: We did:
Improved information on benefit entitlement Universal Credit Campaign (summer 2023) 
When looking at reducing the cost of living 43% of respondents reported that repaying debts contributed to
their financial difficul�es – 20% also reported high interest debt repayments were an issue. This will inform our
work around affordable credit and forming closer links with local credit unions. 
“Ge�ng into further debt to simply afford basics because minimum repayments are so high there’s nothing
le� to buy necessi�es/pay bills” 
“Debt is a real issue – overwhelming” 
Childcare remains a barrier to employment with a third of respondents repor�ng that childcare is not
affordable, while 22% found childcare did not meet their needs. 
“Better provision for free after school care for full time working parents. My childcare costs last year were 
£10,000 with one child in full time childcare and another in school and having to be collected by after 
school care. This does not encourage people to go out and work” 
“Small age children in school hours limit work ability, must be available to care for needs,
sick days, drop off and pick up times” 
The Parental Employability Support Fund (PESF) helps parents with support in sourcing child
care and can even pay child care costs for the first few weeks to remove what can often be an
insurmountable barrier for parents looking to make the transition to employment or training.
Promotion of PESF to those in the seven priority groups is key in helping people into
employment. 
You asked: We did:
Help with Child Care Promotion of Parental Employability Fund

Page 31

When asked if they thought their situa�on will get beter or worse, 57% thought it would worsen – yet only
24% of people have asked for help with their financial difficul�es. Comments gave insight into how people
want to be able to access advice. We will concentrate our efforts on a place-based approach delivery of advice
within the heart of our communi�es. 
“was directed to help but too overwhelming to try to do anything myself” 
“provide different methods of accessing advice e.g. libraries, one stop shops, community centres or credit
unions” 
You asked: We Did:
More advice and assistance  • Cost of Living Telephone freephone
telephone
• Newmains HUB advice clinic in the
heart of the community
• Partners funded to provide advice
including outreach advice clinics in
lowest SIMD neighbourhoods 
The informa�on from the Survey will con�nue to be further scru�nised to give more detailed informa�on and
iden�fy trends and themes. This will be invaluable in guiding our approach through the life�me of the Strategy.
(full results of the survey are available at appendix 2) 
The Three Ques�ons 
The Tackling Poverty Team have embarked on a communica�ons programme called “The Three Ques�ons”
across all our communi�es, this will be a con�nuous programme which will become the heartbeat of our
Strategy, shaping and underpinning everything we are doing across the local authority. 
The “Three Ques�ons” have been shaped around the cost of living crisis, we simply ask; 
“How is the cost of living impac�ng you?”
“How is the cost of living impac�ng others in the community?”
“What would you like us to do about it?” 
Posters together with post it notes have been taken out to community events, schools, supermarkets, libraries,
sheltered housing complexes, hospitals – anywhere we can meet members of the public.  The post it notes
were introduced to avoid s�gma�sing anyone who wanted to have their voice heard but did not want to speak
out, but welfare rights officers and debt advisors are also on hand, not just to provide advice but take note of
comments anyone wishes to make.   
The format used has proven to be very successful in giving a voice to all sectors of our community from
primary school children to older people.

Page 32

The Three Ques�ons have been taken to schools, both Primary and Secondary, as it is important that our
children and young people’s voices are heard in the shaping of our Strategy. 
The young people gave an insight into how the cost of living crisis is affec�ng them and their families, together
with what they would like to be done around this. 
When asked how the cost of living affected them, the impact on socialising was a major issue for the children
and young people, whilst 21% stated that they could no longer afford a�er school ac�vi�es and socialising with
friends, 56% stated that they could no longer play their consoles, charge their phones as much, all forms of
socialising for younger people. 
The children and young people told us that the cost of living crisis was having an impact in their home and on
themselves; 
“Buying things causes arguments in my house” 
“I get anxious when I go to the shop to buy food.  My dad is off work and is on sick pay.  In the next couple of
months he will be on half pay and im worried how we will be able to afford things” 
“my mum panics about money now” 
“I am poor now” 
When asked what the children and young people wanted us to do about it, the top two answers from the
children and young people were: Free School Meals for everyone and financial educa�on.  The children and
young people expressed that they wanted to learn about money “make everyone feel equal and understand
45%
21%
11%
10%
10%
3%
Unable to charge my phone/ games as often as I did
Unable to afford out of school activities/ socialising…
Can't play on my consoles so much
I am unable to afford driving lessons
Less time watching TV
Less or no money to buy things for the house
How does cost of living affect you - activities
A number of responses from the community were
in rela�on to not being eligible for the
government’s fuel poverty payment as they “just
missed out” due to their income.  As a result of
this the Councils’ response to fuel poverty was to
create a fund targeted at those who were on low
income but not receiving means tested benefits.

Page 33

more about poverty and money….learn about money, how to pay bills, budgeting and money management”.
(further details – Holistic Supports) 
The Tackling Poverty Ac�on Plan will reflect the steps that the Council and its Partners are taking to meet the
needs of our children and young people. 
The Three Ques�ons will con�nue to inform the Tackling Poverty Ac�on Plan and will promote discussions
across Services and Sectors at how we best deliver services to our communi�es.

Page 34

Suppor�ng People – Our Achievements and Challenges 
Achievements 
Throughout the life�me of 2020-23 Tackling Poverty Strategy there have been some significant achievements
made, the Tackling Poverty Team, Housing Solu�ons and Social Work Services generated over £99 million in
addi�onal benefit income for the residents of North Lanarkshire during this 3-year period.  This together with
the £22.6 million generated via Ci�zens Advice Bureaux, means that over £121 million has been generated by
suppor�ng people through the benefit system.
 The establishment of a Wellbeing and Tackling Poverty Committee in North Lanarkshire was a clear
indication of the Councils’ commitment to the Strategy and working toward a fairer North Lanarkshire
for everyone in our communities. 
 Net migration to North Lanarkshire has picked up again after a small dip in the trend and projections.
Estimates predict that North Lanarkshire’s population will grow and remain favourable up to 2028.   
 Recent figures show the local economy continues to grow, reflecting a positive position in North
Lanarkshire compared to a negative growth position nationally. 
 The gross weekly wage for North Lanarkshire residents is now higher than the national average for the
first time ever – an increase of 10% (£63.90 per week) from 2021 
 The number of people claiming employment related benefits has decreased by almost 48% from
14,195 as at December 2020 to 7,420 as at December 2022 and this claimant count is now lower than
pre-pandemic levels.   
 The Furniture Fund utilising RRTP funding provides good quality furniture items beyond the provisions
of the Scottish Welfare Fund allowing homeless households to personalise their home and create a
stronger feeling of belonging. During 2021/22, Housing First households were assisted at an average
figure of £861.39 and has been extended during 2022/23 to include households experiencing
homelessness across localities, rather than just Homes First customers. Feedback highlighted that
improved personalisation impacted positively on tenancy sustainment and an overall stronger feeling
of wellbeing.’    
 The Mortgage to Rent Scheme’ assists homeowners who are in financial difficulty and unable to meet
their mortgage payments by arranging with North Lanarkshire to buy the owner's home and for the
owner to continue to live there as a tenant. Just over £260,000 of the Scottish Government allocation
has been utilised to assist homeowners with financial difficulties in the 3-year period 2020-2023. 
Within our schools there have been considerable achievements; 
 educational attainment rates for all pupils gaining 5+ awards at level 6, and for pupils living in the 20%
most deprived areas, have seen a steady year on year improvement.

Page 35

 Improvements can also be evidenced in the number of leavers achieving a positive post school
destination with North Lanarkshire achieving a high level of 94.2%.  This reflects a drop in pupils not
entering a positive destination from 8.2% to 5.5% (around 100 pupils). 
 Overall school exclusion rates and exclusion rates for looked after children both show significant
improvement with overall exclusion rates dropping by 56% and rates for looked after children
dropping by almost 70%. 
Throughout the life�me of the Strategy, our communi�es have experienced the impact of Covid 19, the
recovery from this and the cost of living crisis, during this �me a North Lanarkshire Child Payment has been
made to families; £125 payment to families for each child who are in receipt of free school meals and/or
school clothing grant, including nursery children.  A total of 11,979 children from 7396 families were assisted. 
A fuel hardship payment was developed to provide financial support to low-income households who would
only receive the UK Government universal payment, payments of £150 were made with applica�ons exceeding
6000. 
A Pensioner Fuel Grant was paid to over 8000 households with each receiving a payment of £100 to assist
with the increasing fuel bills. 
Recognising the impact the cost of living crisis is having on our communi�es, the Integrated Joint Board funded
a Cost of Living Helpline hosted by the Tackling Poverty Team, giving our communi�es access to advice and
support. 
Challenges 
There is a need to build on these successes and minimise the impact poverty has on people and communi�es.
Whilst there has been a 2-percentage point reduc�on in the propor�on of children living in poverty (from
25.2% to 23.2%), we s�ll have significantly high levels of child poverty. With 61,452 children aged 15 and below
in North Lanarkshire, 14,256 of those children live in poverty, 5,455 children live in areas where the poverty
figure is over the na�onal average of 24% and 3,185 of those children live in areas where poverty levels are
over 30%. The North Lanarkshire Local Child Poverty Ac�on Plan details the ac�ons the council and other
services are undertaking to support the Sco�sh Government to achieve its stated targets for reducing child
poverty by 2030. 
Although there is a downward trend in the number of working age popula�on with no qualifica�ons, there
remains 12.8% of North Lanarkshire’s working age popula�on (around 27,600) who are restricted from
accessing employment opportuni�es. 
The propor�on of the working age popula�on who are economically ac�ve had shown signs of improvement in
the a�ermath of the pandemic, however, this has stalled and will con�nue to be monitored closely for signs of
stability. Other factors will require further inves�ga�on in terms of employability, as 69,100 people are
currently recorded as being economically inac�ve, with 41% of these recorded as long term-sick and 84%
recorded as not wan�ng a job. 
Breas�eeding rates have improved slightly from the 2017/18 baseline and the rate of increase mirrors na�onal
trends, however, nearly three quarters of babies in North Lanarkshire are not breas�ed at their 6-8 week
review. In 2021 NHS Lanarkshire and partners adopted a mul�-strand approach to promote breas�eeding in

Page 36

the community and support mums who want to breas�eed, and this indicator provides a baseline against
which partners can measure impact. 
Life expectancy for men and women in North Lanarkshire remains below the na�onal average and while this
indicator had shown signs of improvement, the gains have started to stall and fall back. Equally, for North
Lanarkshire residents, the percentage of their lives where the individuals enjoy good health is also lower than
the na�onal average. 
Within the Ac�on Plan of the 2020 -23 Tackling Poverty Strategy, Funeral Poverty was iden�fied as an issue for
people within our community.  There was a lack of engagement from Funeral Directors and as a result, this
issue will be addressed in terms of accessing bereavement and funeral payments. 
Within North Lanarkshire there are other challenges which will impact upon our strategy and approach, a key
factor being the continued impact of welfare reform from the UK and Scottish Government’s with the
migration of Personal Independent Payments to Adult Disability Payment and Disability Living Allowance to
Child Disability Payment. Whilst the UK welfare reform changes estimates are that 20% of people won’t
remain on benefit following migration, the Scottish versions of the benefits have a more favourable
qualification criterion. However, the migration process will have a significant impact on disabled people, their
families and carers and will take at least until late 2024 to be completed. 
Whilst we had been able to reduce referrals to foodbanks by using the Food Poverty Referral Gateway in
North Lanarkshire, evidence from the foodbanks indicate that referrals have started to increase again.  Work
carried out with the foodbanks has identified that the timescales and process around the administration of
universal credit remains to be impacting on this, as well as the pandemic, recovery of the pandemic and the
cost-of-living crisis. The Cash First approached adopted by North Lanarkshire in 2015, continues to lead the
way across the country with the Scottish Government, Trussell Trust and other Local Authorities adopting the
model. 
An example of how well the Cash First approach works is outlined by a resident who was assisted with the
model; 
“I thought my only option was a foodbank the welfare rights officer helped me get a grant and I could choose
what I wanted for my family….When they checked my benefits I didn’t know that I could get help with looking
after my daughter……it has made a big difference” Mother with 3 children (Coatbridge) 
Across Scotland, there are also some early reports of the impact of the Scottish Child Payment benefit on
referrals to foodbanks reducing for families, since its introduction in November 2022, for all children under 16. 
Over the next two years, North Lanarkshire Council are working in partnership with the Trussell Trust and the
Third Sector Advice Services in a pilot to 
The strategy and ac�on plan 2023-26 will build on our achievements and work towards mee�ng the challenges
our communi�es face.

Page 37

The Impact of Covid 19 
The Covid 19 pandemic had a devasta�ng impact on families and communi�es across North Lanarkshire, with
an increasing number of people falling into poverty with further financial challenges for those that were
already in poverty. 
People faced issues such as redundancy, loss of income due to lockdown/furlough or shielding, the availability
of childcare had an impact on some people’s availability for work. 
Whilst the council and its partners in both NHS Lanarkshire and the Third Sector took many steps to mi�gate
the impacts of covid, there were also some ac�vi�es within the first Tackling Poverty Ac�on Plan that could not
be achieved.  Some ac�ons will be brought forward to this Strategy, whilst others will be removed or realigned
due to changes in service delivery. 
The Health Hub for Informa�on and Advice – prior to Covid the tackling poverty team delivered services
within 3 health centres, the service was therefore limited to these health centres and the prac�ces that use
them.  The impact of covid meant that the Tackling Poverty Team were no longer able to work in the Health
Centre se�ngs.  This however, presented an opportunity to promote the service throughout NHS Lanarkshire,
crea�ng easier referral routes.  The Ac�on Plan for the 2023-26 Strategy reflects the new opportuni�es
provided by NHS Lanarkshire for their pa�ents to tackle poverty and inequality. 
Financial Educa�on – Due to restric�ons within the schools the financial educa�on programme, MACA was
put on hold.  Investment is required to develop the MACA programme and this is something we hope to take
forward into the 2023-26 Ac�on Plan (see holis�c supports). 
Establishment of Involvement Group to help shape the strategy and services – The Lead Organisa�on for this,
VANL, lost a number of volunteers due to the pandemic and the need for shielding/isola�on etc.  In the 2023-
26 Strategy the Tackling Poverty Officers Ac�on Group have taken a different approach to this, using a number
of routes to ensure that we hear as many voices across North Lanarkshire as possible. 
.
Covid Recovery 
On 21 February 2022 the First Minister announced a new £80m Covid Economic Recovery Fund targe�ng
support for Businesses and communi�es with the move to a new phase in the Covid pandemic with fewer
restric�ons. The policy intent of this funding is to support local economic recovery and cosy of living impact on
low-income households. North Lanarkshire received £5.149min funding, the council topped this up with over
£3 million to make a budget of £8.613 million. 
The funding was used to mi�gate the impacts of covid and the then emerging cost of living crisis, with a plan
that would ensure a dignified approach to talking the food, energy and fuel crisis by providing, where possible,
a cash first response. 
The plan included;

Page 38

 The release of £450,000 in grant funding for voluntary and community initiatives to enhance their
existing drop-in spaces and premises across North Lanarkshire.
 The availability of welcome hubs in existing council facilities such as libraries, community and leisure
centres where residents can get tea/coffee where possible, recharge digital devices and get a heat
and a chat in a stigma-free environment.
 Taking a ‘cash first’ approach to tackling poverty by encouraging partners and third-sector
organisations who provide emergency food to sign up to a ‘pledge’ to work with the Scottish
Welfare Fund to access crisis grants as a first response (with food banks being the last port of call).
 A Living With Less roadshow across the region with the council’s Tackling Poverty Team and partner
agencies where people can apply for grants on site and access support for benefits checks, grant
eligibility and debt advice.
 Discussions around setting up a dedicated cost of living helpline in collaboration with the Health and
Social Care Partnership to provide advice to residents in need.
 Frontline council workers will be able to access local heat hubs in a range of council facilities such as
schools, libraries, community centres and leisure centres, where they can get a tea/coffee and break
from the cold outside. Other staff will also be able to work more locally to their home to reduce
commuting costs or domestic heating rates for those who work at home.
 The release of a £2.161m fuel hardship fund – a £150 payment to eligible low-income households –
which can be applied for online. (Further payments of £125 Child Payment and £100 Pensioner Fuel
Grant will be paid directly to those eligible).
 A Living With Less digital and online promotional campaign, targeting a range of residents and
signposting them to crisis support such as financial assistance, grants, an online benefit and
household budget calculator as well as advice on keeping good mental health and ways to make
small savings, household changes and concessions to reduce the cost of living. 
The cost of living crisis con�nues to impact our communi�es, and all partners are commited to suppor�ng and
assis�ng people during this �me, this Strategy and Ac�on Plan reflects the commitment and work done within
the four drivers to tackle poverty across North Lanarkshire.

Page 39

The Drivers to Tackle Poverty 
Almost anyone can experience poverty; unexpected events such as bereavement, illness, redundancy,
relationship breakdown can be enough to push someone into poverty which can then be difficult to escape. 
What Are the Drivers to Tackle Poverty? 
There are four drivers that we can use to tackle poverty in our communi�es;
 Maximise income via employment
 Reduce the cost of living
 Maximise income via social security benefits
 Holistic Supports
North Lanarkshire Council and NHS Lanarkshire together with our partners in the Third Sector are delivering on
these drivers to tackle poverty and inequality in our communi�es. 
Maximise Income Via Employment 
Driving up income from employment remains one of the mechanisms in North Lanarkshire which offers real
opportuni�es to support unemployed and underemployed residents out of poverty.   Employability is
integrated within Educa�on & Families and contributes to the Brighter Future Programme of Work within the
Plan for North Lanarkshire.  It has the aim of transforming how we prepare young people and other residents
for the world of work by delivering an interconnected programme of educa�on, volunteering, and
entrepreneurship throughout various stages of their life.  
The aims and objec�ves of this are to:
• Drive the recovery of North Lanarkshire’s labour market to pre-covid levels
• Deliver significant jobs growth
• Shape innovative employment pathways in key growth industry sectors
• Provide inclusive and accessible support to boost entrepreneurship
• Embed volunteering programme as a normal part of life
• Transform how young people experience learning and teaching 
The post pandemic labour market that has emerged is characterised by low unemployment levels but increased
economic inac�vity and within North Lanarkshire the employment rate is s�ll below the pre-pandemic levels. 
The North Lanarkshire claimant count, which acts as a measure of unemployment, was 14,415 (6.6%) people in
March 2021 compared with 8,225 (3.8%) in March 2020, a 75% increase on the pre-pandemic level. However, in
May 2023 it had decreased to 7,640 (3.5%) and average earnings in North Lanarkshire are now above the Sco�sh
and UK averages for the first �me. This is good news, but real challenges remain due to levels of economic
inac�vity. The number reported as ‘long term sick’ in North Lanarkshire has increased from 14,900 in the 12
months up to December 2019 to 26,300 in the 12 months up to December 2022.  While unemployment is lower

Page 40

than pre-pandemic levels the number of people in the workforce in North Lanarkshire has reduced from 174,000
(78.1%) in December 2019 to 157,100 (70.1%) in December 2022. 
As we begin this strategy, the forecast for unemployment is uncertain as the UK remains within a period of high
infla�on and with further expected rises in interest rates which will have an impact on business.  From an
employability perspec�ve this simply reinforces the long-term strategy of con�nuing to support those further
from the labour market in North Lanarkshire to gain the skills needed to get a job and be part of the economic
growth of the area.  Alongside this we will con�nue to work with local employers to create opportuni�es for our
unemployed residents, including those who are economically inac�ve.   
All employability programmes delivered by or on behalf of North Lanarkshire Council  are based on the No One
Le� Behind policy which is aimed at inclusive growth, economic transforma�on and tackling child poverty; and
aims to deliver a system that is more tailored and responsive to the needs of people of all ages who want help
and support on their journey towards, into and in work - par�cularly people with health condi�ons, disabled
people and others who are disadvantaged in the labour market.   
Case Study 
Aged 21 and living at home with her parents, Jade has a learning disability, and her educa�on was in
supported learning establishments and courses.  Jade was referred to Project SEARCH in April 2022 as she
knew she wanted a job and required support to find the right opportunity for her.
Jade worked really hard in her placement within a health se�ng and received £89pw bursary. She was able to
demonstrate her ability to learn tasks with rou�ne and structure built around them.  Jade was delighted when
she was successful in gaining a posi�on as a Porter with Serco in University Hospital Wishaw in February 2023.
She now works 35 hours a week and earns £391.30, making her £302.30 a week beter off.
Jade said "Starting my job has helped me build up my confidence and my communication skills and well as
show me the ability I have in learning new skills.  Having a wage is fantastic, it gives me extra money to
spend, I don't have to borrow from my parents now, and this makes me feel great." 
Managed and co-ordinated by the Council’s Employability team, key worker support is provided by partner
agency, Routes to Work Ltd. Their support is community based and person centred and focused on iden�fying
fair and sustainable employment for their clients. The Council also fund other third sector ac�vi�es, and these
are aimed at suppor�ng specialist employability support, again using the person-centred approach which treats
our residents with respect and dignity. 
An important strand of the work carried out throughout the employability service is that of income
maximisa�on. Partners within all Projects and Services make referrals to an iden�fied Welfare Rights Officer
early in the job search journey. “Beter off” benefit calcula�ons equip people with the correct informa�on on
the financial benefits of work. 
The council also provides a comprehensive Supported Employment service that focuses support on people with
disabili�es, mental health issues and care experienced young people.  The team has two strands: Supported
employment and the supported business North Lanarkshire Industries.  Supported employment aims to secure
around 100 jobs for its service users per annum. The service supports disabled and disadvantaged people who
are facing challenging barriers to find employment and provides in work support to enable the individual to
sustain their employment. In work support is person centred and tailored to each individual’s and employer’s
needs and makes a significant contribu�on in North Lanarkshire to reducing the disability employment gap.

Page 41

Case Study   
Bobby is 43 lives and with his elderly Mum. Autism means Bobby is very vulnerable and has increasingly
become isolated, only leaving home if his Mum is with him. Bobby’s Mum contacted the supported enterprise
service to refer Bobby for help in finding a job as she believed that this would give him a reason to go out and
meet people and gain some independence. 
The employability welfare rights officer (WRO) carried out a benefit check and established that Bobby was
only receiving the standard rate of universal credit. To maximise his income, the WRO provided support to
obtain a fit note from the GP, upload this onto Bobby’s journal and complete a capability for work
questionnaire. Bobby was awarded work related activity component, increasing his UC amount by £354.28 per
month. A claim for Personal Independence Payment was also made and enhanced rates for care and mobility
were awarded.   
Maximising Bobby’s income gave him a bit more motivation to want to go out to work and the job coach soon
found Bobby some voluntary work in a catering environment. This led onto a part time job which has boosted
Bobby’s confidence and made him a lot more independent. 
Figures below illustrate how Bobby is better off in work:    
Income at point of
referral 
Income after initial
maximisation by WRO 
Income when
employed 
Universal Credit  £77.28  £159.04  £159.04 
Personal Independence
Payment 
N/A  £61.85 Care 
£24.45 Mobility 
£61.85 Care 
£24.45 Mobility 
Wage  N/A  N/A  £82.50 
TOTAL WEEKLY INCOME  £77.28  £245.34  £327.84 
WEEKLY INCREASE  N/A  £168.06  £250.56 
In 2023 there are major changes in the external funding environment around employability in North Lanarkshire
with significant new investments from the UK Shared Prosperity Fund and the Sco�sh Government’s No One
Le� Behind fund bolstering the significant contribu�on from the Council to employability in North Lanarkshire. 
In targe�ng employment support on those at the margins of the labour market and on low incomes, our
aspira�on is that they will have a posi�ve impact when delivered in tandem with the other tackling poverty
ac�vi�es across our communi�es. 
The projects being delivered include:
- Area based programmes to tackle economic inactivity with an additional focus on parents on low
incomes
- Support across all communities for unemployed residents to access work opportunities
- Broad range of employment programmes for low-income parents including engagement activities, and
support with childcare, training, skills development and in-work support
- Continued focus on supporting our young people into sustained positive destinations in their transition
from school to the labour market, including those with additional support needs and care experienced
- Supported employment activities to all residents with significant barriers
- North Lanarkshire Industries Supported Business

Page 42

- Specialist support to thematic groups that is tailored to their needs
The work of employability in North Lanarkshire is integrated na�onally and locally with strategic plans and the
community planning process through its Local Employability Partnership as well as with the Tackling Poverty
Strategy. It also contributes to the area’s community wealth building ac�vi�es. 
Reduce The Cost of Living 
There is much work to do but with a clear ac�on plan we can reduce the
impact of the Cost of Living Crisis on the people of North Lanarkshire and in
turn, create financial resilience within our communi�es. 
In 2023, UK households are facing the steepest increases in living costs in a genera�on. The Sco�sh Fiscal
Commission expects that Sco�sh households will see the biggest fall in disposable income since records began
in 1998. The Office for Na�onal Sta�s�cs also shows a basic shopping basket has increased by an average 23%
on last year’s figures. Even the cheapest value ranges in budget supermarkets have experienced increases as
high as 46% meaning those with lower incomes are spending a higher propor�on of their income on food. 
It comes as no surprise that fuel poverty rates have increased in line with soaring energy costs. The Fuel
Poverty (Scotland) Act 2019 established a new two-part defini�on whereby a household is considered fuel
poor if:
• Fuel Poverty - After housing costs, when more than 10% of the household net income is required to
pay for reasonable fuel needs
• Extreme Fuel Poverty - After housing costs, when more than 20% of net income is required to pay for
reasonable fuel needs 
A Sco�sh Government report on the Cost-of-Living Crisis (January 2023) expects the Fuel poverty rate in April
2023 to be 39% of households in Fuel Poverty, 34% of these to be in extreme fuel poverty. In North Lanarkshire
59, 634 households will be in Fuel Poverty and 51, 989 of these will be in extreme Fuel Poverty. The social
rented sector will have the highest rate of fuel poverty at 61%. 
The poorest in our communi�es o�en have to pay extra costs for essen�al products and services, o�en
referred to as the “poverty premium”.  This can include everything from using prepayment meters for fuel,
paying to access their own cash at ATMs or being pushed towards High-cost credit. 
The University of Bristol’s Personal Finance Research Centre’s “Fair by Design” Campaign to end the poverty
premium found that almost 23% of households in North Lanarkshire have significantly higher costs due to the
poverty premium, as the figures for each of North Lanarkshire’s UK parliamentary cons�tuencies below
show.  The full table is available at appendix three.

Page 43

*Na�onal Records of Scotland: UK Parliamentary Cons�tuency (UKPC) Household and Dwelling Es�mates (2011 Data Zone Base 
Promo�ng Affordable Credit Op�ons 
Research shows that people in North Lanarkshire paid an extra £2,085,957 last year due to high costs of credit.
It is not acceptable that the poorest people in our communi�es are forced to pay the highest costs for credit. 
Credit unions no longer deserve the "poor man’s bank" label attached to them – this only creates stigma and
discourages people from joining.  Instead, we must encourage the financially astute to become members of the
credit union in their area. 
Credit unions are ethical financial institutions that offer free life insurance and loan protection to our members.
This is unique in the Financial Sector. 
We need the whole community to be members so we can lend to all of our members, including those who are
financially stressed or aspire to a better standard of living as we will then have the finances to do so.  Julie
Reddin, Director of Associa�on of Bri�sh Credit Unions Ltd (Scotland) 
There are 21 affiliated credit unions in North Lanarkshire (5 credit unions affiliated to Scottish League of Credit
Unions & 16 Credit Unions affiliated to Association of British Credit Unions Ltd)
and we have an important role to not only promote them but to work in partnership. One way to do this is to
recruit local employers who will promote the benefits of Credit Unions within their workforce. NLC Tackling
Poverty Team is developing a model of working with local employers to promote credit unions and other
aspects of Financial Educa�on, with the aim of employers then encouraging their workforce to sign up to
payroll deduc�ons with a local credit union. 
Illegal money lending is known to take place in North Lanarkshire with loan sharks targe�ng the most
vulnerable in our communi�es. Those who use them are o�en desperate and don’t know where else to turn
for help. North Lanarkshire Advice Network, an umbrella organisa�on for all advice agencies opera�ng in the
area will work in partnership with Sco�sh Illegal Money Lending Unit to increase its reach within our
communi�es to stamp out loan sharks. NLC tackling Poverty Team are also working towards achieving the
“Stop the Loan Sharks” Chartermark and will soon appoint an illegal money lending Champion to take forward
this work. 
Informing our Residents 
The huge impact of the Cost of Living Crisis called for large scale co-ordinated informa�on distribu�on in order
to inform and educate about help available: -
• Over 36,000 page views on newly developed NLC and NHSL Cost of Living Web pages
• 2,521 Benefit Calculations carried out by residents on our newly developed online benefits calculator
• 87 personal budget plans completed on our Budget planner tool
• Co-production of the North Lanarkshire “Money Worries” leaflet with independent Food Aid Network
and distribution of 27, 000 leaflets
• Money Worries Training delivered to 46 attendees from North Lanarkshire’s identified “Warm Spaces” 
Motherwell and
Wishaw
Cumbernauld,
Kilsyth and
Kirkintilloch East
Coatbridge,
Chryston and
Bellshill
Airdrie and
Shotts
Total cost of poverty
premium
£ 5,034,499 £ 3,743,300 £ 4,518,868 £ 4,439,222

Page 44

Advising and Assis�ng 
We will con�nue to provide Advice, Support and Representa�on to those experiencing Problems with Debt.
The Cost of Living Crisis has saw an increase in the numbers of people seeking advice across both local
authority and Ci�zens Advice Network. Health staff including NHSL Link Workers based within GP surgeries
provide a crucial role in referring those experiencing Physical and Mental Health impacts caused or worsened
by Debt Worries and referred 181 people over the last year (an increase of 64 on the previous year when the
GP link worker scheme started) 
A total of 6,725 referrals for debt advice were received over the life�me of the Strategy by both NLC and CAB
Debt Advisers. 
Number of Referrals Received 
Apr 20 – Mar 21 
1937
Apr 21 – Mar 22 
2199 
April 22 – Mar 23 
2589 
Amount of Debt Dealt With 
Apr 20 – Mar 21 
£10,267,242
Apr 21 – Mar 22 
£10,023,578
April 22 – Mar 23 
£11,875,983 
Amount of Debt Writen Off 
Apr 20 – Mar 21 
£2,032,758
Apr 21 – Mar 22 
£1,292,445
April 22 – Mar 23 
£1,741,159 
Providing free Period Products
In 2022/23, 399,140 products were delivered in North Lanarkshire; 78,396 of these were in schools. 
We will work to expand and improve provision of Period Products to ensure that everyone who needs them
can access them freely. We will con�nue to grow our network of 117 local access points within North
Lanarkshire through council buildings local community groups with the aim of products being readily available
within a 20 min journey. To help us achieve this we have partnered with Community Groups including those
who provide emergency food provision. In 8 local areas e-bikes are used to deliver product to the doorstep for
women who would not otherwise be able to access them and for those using food banks, products are made
available there. 
We have also supplied dispensers and period products to Accident and Emergency Departments in Both
University Hospital Wishaw and University Hospital Monklands and provide products to Health Centres across
North Lanarkshire.

Page 45

We recognise that s�gma remains a barrier to access, par�cularly amongst younger women and girls and to
address this educa�on is key. A peer support programme is planned and will see senior pupils and community
group members develop and deliver an educa�on programme to their peers promo�ng dignity, equality and
an end to period poverty. 
Helping people to “Quit Your Way” 
Research by Ash Scotland showed that 63,000 households in Scotland would no longer experience relative
poverty if people were empowered to successfully give up tobacco.  42% of all households in Scotland
containing people who smoke are currently living in relative poverty, a figure which could be reduced by
around 10% if tobacco was not a factor. Reducing smoking prevalence in Scotland by just one percent could
lift more than 3,700 households out of relative poverty. 
A training module has been developed by ASH Scotland and NHSL Tobacco Control Team which will be used by
ASH Scotland to facilitate training on smoking and poverty. The NHSL Tobacco Control team have already
offered this training locally to advisors within the Tackling Poverty Team, so that Welfare Rights Staff and Debt
Advisers can promote the “Quit your way” programme and signpost people to the service. 
“I’ve been putting this cash by in a tin that I would spend on cigarettes. My Grandson wanted a football strip
which I thought was too much money to buy him, but after 10 days of quitting smoking I was able to buy it for
him. I’m also keeping the money I’m saving for Christmas and other bills. That was just a part of it though, my
health was the main reason and I now have more energy and my house doesn’t smell of smoke anymore.” 
(Quit Your Way – successful participant)

Page 46

Promo�ng Free Travel for under 22s 
Since its launch in January 2022, the scheme has been promoted widely and con�nually through schools,
within the community, on NLC and NHSL websites, by social media (Corporate and youthwork, CLD channels),
and by colleagues working with children, young people, and families.  Parents and Carers have received text
messages direct to parents and Community Learning & Development Staff con�nue to engage with applicants. 
Efforts have been made to encourage applica�ons from disadvantaged groups such as care experienced young
people, refugees, families living in poverty, social work service users, and young job seekers, students and
those working with partner agencies. 
Uptake varies widely amongst different age groups with. At either end of the age spectrum 5 year olds and 21
year olds have taken up fewest travel cards but 80-90% of 10-12yrs have obtained a travel card. 
Reducing Fuel Poverty 
Fuel Poverty rates are es�mated to be at 39% in North Lanarkshire with Social Housing Tenants faring even
worse with rates as high as 61%. Whilst some financial help is s�ll available from UK and Sco�sh government,
this will only par�ally address the problem and only some will be eligible for help. 
North Lanarkshire Energy Advice Service was commissioned in early 2023 to provide mentoring, support and
advocacy to our most vulnerable households to ensure no one has to struggle between choosing to heat or to
eat. Energy Mentors will empower and equip households with the skills and knowledge to reduce energy and
achieve sustainable outcomes. 
Ci�zens Advice Network in North Lanarkshire Delivered Energy Advice via a number of ini�a�ves from 2020-
2023. Motherwell & Wishaw CAB partnered with Airdrie CAB to provide a single point of contact for vulnerable
energy consumers across North Lanarkshire experiencing nega�ve energy usage and debt situa�ons. Tenants
and homeowners accessed mul�-channel support for energy issues and nearly 7,000 people were assisted in
the last three years and assisted in wri�ng off over £500,000 of energy debt.

Page 47

Home Energy Scotland are Key partners for agencies in North Lanarkshire  to refer to for both expert Energy
Advice and practical measures to combat fuel poverty. Over the year 1st April 2022- 31st March 2023;
• Home Energy Scotland engaged with 6,427 households in North Lanarkshire 
• 998 of those households had at least one child under 16
• 1,000 of those households were 65years or over
• 1,473 of those households had a disability
• 450 Households in Fuel Crisis were referred to National Fuelbank and assisted with emergency
vouchers
• 1,168 referrals were received from partner agencies through Home Energy Scotland’s online portal 
Provide Affordable Homes for our Residents 
The council are commited to delivering 5000 affordable new homes by 2035, reducing the cost of living by
increasing the supply of affordable, energy efficient homes. To date (end of December 2022), a total of 1,566
affordable homes delivered comprising of 970 new build homes and 596 Open Market Purchase Scheme/Empty
Market Purchase Scheme homes. OMPS was expanded during 2022/23 to acquire homes that would enable
common works to move forward in priority blocks and allow the only remaining owner occupier to remain in
their proper�es as a social tenant, with a further later expansion to alleviate homelessness.
North Lanarkshire Council will aim to con�nue to meet Energy Efficiency Standards for Social Housing (EESSH)
at band C and D for NLC Proper�es. Government Funding Schemes will be fully u�lised to make energy efficient
upgrades including central hea�ng and insula�on.  Wider Area based Schemes will also fund energy efficiency
of NLC Housing Stock.
The Council achieved 99.4% of our proper�es with an EPC ra�ng of D (SAP 55 or above), which is slightly above
last year’s figure of 99.2%. By 2025, social landlords will be unable to rent proper�es rated below an EPC ‘D’. A
new EESSH standard requires that all social housing meet EPC band B or is as energy efficient as prac�cally
possible by the end of December 2032, within the limits of cost, technology and necessary consent. Wider
Area based Schemes con�nue to be u�lised to also fund energy efficiency of NLC Housing stock.

Page 48

Food Poverty – The Pledge 
Maximise Income Via Social Security Benefits 
There have been considerable achievements in the 2020-23, Tackling Poverty Strategy under Income from Social
Security, the most notable being genera�ng addi�onal income of nearly £100 million for our residents within
the three years of this strategy. 
Covid impacted on service delivery and some of the ac�ons detailed within the Plan, this was due to the way
services had to be delivered, therefore for example the training programme for Health Staff was delayed with
many health staff being redirected to other services to ensure the health service was able to meet the demands
put upon them.  This ac�on will feature in the 2023-26 Ac�on Plan together with some new ini�a�ves that are
now taking place in health se�ngs. This includes the investment for the Cost of Living Helpline, demonstra�ng
the recogni�on of the links between poverty and health inequali�es. 
North Lanarkshire Food Poverty Referral
Gateway was introduced in 2015, leading the
way in Cash First approaches to tackling food
poverty and insecurity in our communi�es.  An
approach now adopted by the Sco�sh
Government. 
To affirm the approach an event was held in
2022 asking emergency food providers to sign
up to “The Pledge” where we will ensure that
no one is le� without food, and they will have
access to income maximisa�on and budge�ng
services. 
As we move through 2023, the Food Poverty
Ac�on Group are working to cement this
approach, Trussel Trust and the Ci�zens Advice
Bureau have atracted funding to augment the
Gateway.

Page 49

Therefore, a major founda�on of our work to tackle poverty in North Lanarkshire remains a strong commitment
to income maximisa�on. Since 2011, the Tackling Poverty Team, Social Work Service and Housing Solu�ons have
carried out 263,000 benefit checks, genera�ng £383 million in addi�onal benefit income for the most vulnerable
residents of North Lanarkshire. 
Rising living costs and historically low benefit levels mean that many families on low and middle incomes now
struggle to meet their basic outgoings. New research from Policy in Prac�ce – Missing Out April 2023, finds that
£18.7 billion of benefits intended to help these families remains unclaimed. 
Therefore, maximising household income through the take up of benefits is essen�al to support families and
reduce harm from homelessness, debt or other crises. 
Policy in Practice – Missing Out Report – Unclaimed Benefits April 2023
From these findings it is important that our Ac�on Plan for Tackling Poverty ensures the “no wrong door”
approach is embedded into our prac�ce across all internal services together with our partners in NHS
Lanarkshire and the Third Sector. 
How will we do this? 
The Tackling Poverty Team has produced Poverty Awareness Sessions, which can be tailored not just to the
Services we are delivering to, such as social work, health, educa�on, addic�on etc, but can also be drilled
down to impacts in each Community Board area. 
In doing this we can look at referral gateways and solu�ons that are bespoke to each service and locality,
therefore suppor�ng referrals to income maximisa�on services. 
A Cumbernauld resident contacted the Tackling Poverty Team advising that he had tried mul�ple
�mes to claim his state pension without success.  The Tackling Poverty Team supported him to get
his pension into payment and backdated to the day he reached pension age.  They iden�fied that he
also had an en�tlement to Pension Credit and Council Tax Reduc�on.  The man received a
backdated pension payment of £6000, together with pension credit of £73 per week together with
full council tax reduc�on.  An annual increase of £3796 addi�onal income for the man.  The man
stated, “he couldn’t be happier he was getting nowhere himself.”

Page 50

The Poverty Awareness Sessions have now been delivered to over 200 staff, prac��oners and community
members, the programme will con�nue and be adapted to ensure relevance for each organisa�on delivered
to. The feedback has been really posi�ve; 
“informative session and great examples shared today” 
“I learned lots from the session that I didn’t know” 
“Seeing the information for my locality was hard hitting, but we were then told about the referral routes for
us……I feel more confident to approach the issue of money now” 
The Tackling Poverty Awareness sessions are designed to ensure that the ethos within the Programme of Work
where we muster our resources and recognise that poverty is not something that we can look at on its own is
reflected in this. 
Poverty impacts all areas of life, the Joseph Rowntree defini�on the Strategy has adopted reflects this; 
“Poverty means not being able to heat your home, pay your rent or buy the essentials for your children. 
It means waking up every day facing insecurity, uncertainty and impossible decisions about money. 
It means facing marginalisation, and even discrimination, because of your financial circumstances. 
The constant stress it causes can lead to problems that deprive people of the chance to play a full part in
society.” 
In recognising this, it is important to acknowledge that in working to achieve our goal to reduce and tackle
poverty in North Lanarkshire this is not something that one service can do on its own.  Referral pathways
ensure that services have access to specialised advisors, inves�ng in internal and external services ensure that
people have access to those advisors. 
NHS Lanarkshire 
The Health Founda�on in 2020 stated that Income is associated with health; people in the botom 40% of the
income distribu�on are almost twice as likely to report poor health than those in the top 20%.  Poverty in
par�cular is associated with worse health outcomes.  Income and health can both affect each other – lower
income is associated with more “stressors” which can harm health and allow fewer opportuni�es for good
health.  Poor health can limit the opportunity for good and stable employment and so affect income. 
NHS Lanarkshire has made significant investment in tackling poverty measures in North Lanarkshire including
within income maximisa�on services.  Recent investments include the funding of a Cost of Living Helpline
hosted by the Councils’ Tackling Poverty Team giving people access to both income maximisa�on and money
advice services. 
Referral pathways have been established to make it easy for health staff to refer pa�ents into the team to get
the supports they need; 
“As a Health Visitor it is reassuring to know that the Tackling Poverty Team have the knowledge and skills to
assist the families we work with both by providing advice and practical support.

Page 51

“As a Health Visitor it is very easy to make a referral to ensure our families receive the best support in
maximising their incomes.” 
NHS Lanarkshire have established “GP Link Workers” with a referral route to their partners in both the
councils’ Tackling Poverty Team and the Ci�zens Advice Bureaux.  The Link Workers are available in various GP
surgeries across North Lanarkshire, over the last two years the link workers have referred 860 people for help
with welfare rights and 252 people for help with money/debt advice.  The total income generated to date
from these referrals is £330,260. 
The Improvement Service have also funded a project within North Lanarkshire; Welfare Advice and Health
Partnership, where we are improving access to money and welfare rights advice in health care se�ngs.  This is
achieved by embedding advice workers in health se�ngs and providing consensual access to medical
recorBased in three surgeries across North Lanarkshire this project has proven to be extremely successful, with
357 referrals received in one year genera�ng £715,865. 
The feedback received from the medical prac�ces has been nothing but posi�ve for this service; 
“The welfare rights officer joined the practice once a week to help with our patients and has been a great help
to the patients not only from a financial point of view but also from a mental health and wellbeing perspective,
some people are in a situation where they don’t know what to do or who to turn too, the welfare rights officer
goes over and above to help sort out their affairs or tries to make sure they are getting what is right, in turn
patients seem relieved and feel light is at the end of the tunnel which often lifts the anxiety they have been
living with”   
Waverley Medical Practice, Coatbridge 
“The welfare rights officer has been an amazing addition to our practice MDT.  She is very hard working,
approachable and a great team member.  The project has been helping our patients greatly and easing their
financial pressures, which has a very positive impact on their mental and physical health.  This is more
important than ever whilst in the midst of a cost of living crisis. 
The project has been welcomed fully at Old Mill, patients are engaging well and getting the help they
need due to their poor health and mobility. 
I would honestly say this project has been the most helpful and useful addition we have ever had, and
patient feedback has been excellent.”

Page 52

Dr Aimee McGinness – Old Mill Practice, Bellshill 
The Third Sector 
The Tackling Poverty Team are responsible for the commissioning of external advice services to provide welfare
rights and debt advice.  The successful candidates for 2023-25 have been 5 local Ci�zens Advice Bureaux. 
The Ci�zens Advice Bureaux (CABx) are commited to working with the Tackling Poverty Officers Ac�on Group
in implemen�ng the Strategy and Ac�on Plan. 
The CABx have contributed to maximising income across the local authority genera�ng £22.6 million in
addi�onal income for residents during the three year period (2020-23) of the last Tackling Poverty Strategy. 
The CABx are also commited to tackling food poverty by implemen�ng the councils’ Food Poverty
Referral Gateway which promotes the Cash First approach. Trussel Trust are working in conjunc�on with the
local CABx over the next 2 years focussing on enhancing access and engagement with the North Lanarkshire
Food Poverty Referral Gateway.  Augmen�ng the exis�ng Gateway as the preferred route for cash first support
and ensuring a dignified and holis�c approach to tackling food poverty and insecurity. 
The pilot will be delivered in communi�es with Motherwell, Wishaw and Airdrie in local community hubs
working alongside community organisa�ons in both one to one and group se�ngs, providing advice, support
and training.
The case studies and the tes�mony from the GP prac�ces highlight the rela�onship between poor health and
poverty, and the need for the important joint work with NHS Lanarkshire to con�nue across our communi�es.
Case Study from Waverley Prac�ce – Welfare Advice and Health Partnership 
The GP made a referral to the Welfare Advice and Health Partnership for a man who had
completed an applica�on for Personal Independence Payment which was refused.   A�er lodging
an appeal, the man was seeking representa�on, the Welfare Rights Officer asked the man to sign
a mandate authorising North Lanarkshire to act on his behalf.  The Welfare Rights Officer was
able to access the man’s medical records from the NHS system and enclosed the evidence with
the mandate.   
On receipt of this evidence the decision was overturned within a week, with an award of both
Enhanced Rate Mobility and Daily Living. 
As with all cases the man was given a benefit check and the Welfare Rights Officer iden�fied that
he was missing the Sco�sh Child Payment for his two children, aged 12 and 13.  The man was
unaware that this could be claimed. 
As a result of the referral from the GP the man’s income has now been increased by £206.90 per
week (£10,758.80 per annum)

Page 53

HOLISITIC SUPPORTS 
In North Lanarkshire we recognise that to deliver sustained reduc�ons in child poverty over the long term, and
to break that cycle of poverty, ensuring that our children living in poverty do not grow up to be adults living in
poverty, we will work with our partners to provide the integrated and holis�c support parents need to enter
employment, improve their wider wellbeing and engage with the drivers of poverty. 
In North Lanarkshire we are commited to delivering a “No Wrong Door” approach to our services to ensure
that all residents, including those in poverty and those at risk of falling into poverty receive the right support at
the right �me. 
Ensuring all families have the support they need, regardless of what those supports may be, is essen�al if we
are to enable families to thrive in all aspects of their wellbeing. 
Whole Family Support 
The aim of the Whole Family Wellbeing Fund is to provide addi�onal resource to support the transforma�on of
the system of support to children and families in line with the Na�onal Principles of Holis�c Family Support
and ambi�on of The Promise to provide flexible family support, enabling more children to remain loved and
supported within their own families. 
The Promise places a requirement on Local Authori�es and their partners to transform whole systems and
culture to ensure all children, in any aspect of care, thrive through nurturing and loving rela�onships with
access to support that strengthens communi�es and families. The Promise places preven�on and family
support at the heart of its vision. 
The Promise Plan 2021-24 published on 31st March 2021 sets out 5 key priori�es for the first phase of
implemen�ng The Promise including a focus on ‘Whole Family Support’ with an expecta�on that the 10 key
principles of family support outlined within the Promise are embedded into prac�ce by 2024 and that there is
a place in every community for families with children ‘to stay and play with their children and get support and
CITIZENS ADVICE BUREAU – COATBRIDGE 
A 41 year old man with 4 children presented to Coatbridge Ci�zens Advice Bureau, he himself had
health issues.  He contacted the Ci�zens Advice Bureau explaining he had a £12,000 benefit
overpayment which had resulted as a clerical error by the DWP five years previous.
The man himself had tried to dispute this himself with DWP but was ge�ng nowhere, he asked
the CAB to help him.  The case worker took the man’s case to appeal and was successful in their
argument meaning that the overpayment was writen off. 
The man stated, “if it wasn’t for the CAB service especially the welfare rights team, my mental
health would have been so poor that I would have gone down a dark path”.

Page 54

advice’. This aligns closely with the Tackling Poverty strategy and the aspira�ons of the Plan for North
Lanarkshire; and in par�cular plans to develop community hubs as a central vehicle to deliver support,
enhance community capacity and support every child to reach their poten�al. 
Research has shown there is a rela�onship between poverty and longer-term nega�ve outcomes for children
(Lewer et al, 2019) and that while the rela�onship between poverty and child abuse and neglect is complex,
studies have also shown that financial support and increased income lead to lower levels of child
maltreatment (Bywaters et al, 2016). North Lanarkshire Council, as part of the Covid-19 Tackling poverty plan,
adopted a ‘cash first’ approach to suppor�ng the most vulnerable families to address basic needs, which
proved effec�ve in promo�ng improved outcomes. By providing money directly to families North Lanarkshire’s
strength based and collabora�ve approach offered welcomed financial relief. 
In order to provide holis�c family support that truly aligns with the Promise and Tackling Poverty ac�on plan,
there is a clear need to join up services so that people can experience a seamless transi�on into addi�onal and
intensive level supports and services. This improves access to exis�ng exper�se within our services. 
These na�onal policy aims align with the Plan for North Lanarkshire and the Council’s new Programme of Work
which makes family support central to its opera�ng model through the Resilient People workstream. 
North Lanarkshire Alcohol and Drug Partnership 
North Lanarkshire Alcohol and Drug Partnership (NLADP) is a mul�-agency strategic partnership focused on
understanding and mi�ga�ng the impact of problema�c alcohol and drug use in the local area. The purpose of
the ADP is to co-ordinate and lead a collec�ve response to tackle harms and improve the lives of people who
use alcohol and drugs, and those around them. The ADP is made up of key agencies and stakeholders with an
interest in tackling harms and improving lives. This includes the wider community and those who have lived
experience and families. 
Much of the work carried out by the ADP involves bringing people together to plan and improve services
whilst se�ng out what needs to be put in place to support change and keep people safe and well. The strong
links between drug and alcohol related harms and poverty, inequality and trauma are widely acknowledged.
Depriva�on has been linked as a significant factor in drug and alcohol problems developing.   
The ADP are tasked by Sco�sh Government to ensure the implementa�on of na�onal policy and evidence-
based prac�ce. Improving Choice, Quality and Connec�ons are key drivers underpinning the work of the
ADP. The ADP have 5 key priority areas of focus for our work which includes; Preven�on, Educa�on and Early
interven�on, Whole Family Approach, Treatment and Care, Public Health Approach to Jus�ce and Reducing
Alcohol Harms. Each of the sub-groups are tasked with understanding and mi�ga�ng harms from substances,
and poverty, and have a linked programme of work to support change and keep people safe and well across
our communi�es. 
Jus�ce Services 
Whilst The Tackling Poverty Team and other services will support Services by providing income maximisa�on,
debt and money advice, employment advice, services themselves such as the Restora�ve Jus�ce Service also
contribute to tackling poverty and inequality through a number of ini�a�ves, such as;

Page 55

 Individuals who are subject to Unpaid Work can undertake work with the Bike Recycling Project. 
During the last reporting year over 650 bicycles were retrieved from recycling centres in North
Lanarkshire.  Some were scrapped for parts, however, over 320 bicycles have been reconstructed. 
These recycled and repaired bikes are donated to the Councils’ Christmas Toy appeal as well as being
donated low income families. 
 Bikes are also donated to local schools to ensure that all pupils can take part in Cycle Safety
Awareness Courses and the healthy living programme. 
 A craft workshop has been developed to repair clothing and soft furnishings for low income families. 
 A kitchen workshop has been developed to deliver a programme consisting of food hygiene, nutrition,
budgeting and basic meal preparation.  The workshop performs a platform to undertake placements
in foodbanks and community cafes such as Shotts Healthy Living Centre and Newmains Community
Trust. 
 A laundry workshop has been created that provides a service to charity shops collecting clothing for
laundering and returning to the shops for sale.  In an effort to reduce poverty, a laundry service is
provided to Craigneuk Family Centre and two charitable groups; “Cool School Uniforms” and “Airdrie
School Clothing Bank”, this involves the collection, laundering and distribution of recycled school
uniforms to low-income families. 
These indirect supports contribute to suppor�ng the Tackling Poverty Strategy and our communi�es across
North Lanarkshire.
Community Connectors 
North Lanarkshire Health and Social Care Community Solu�ons programme will support the pilo�ng of 10
Community Connectors from autumn 2023 – autumn 2025 who will support people in local communi�es to
access the help they need which will include referral to sources of financial support. 
The connectors will be based in loca�ons across North Lanarkshire working closely with Community Solu�ons
Locality Hosts, the wider community and voluntary sector, the council and NHS. 
The pilot is funded through a mix of funding from North Lanarkshire Health and Social Care Partnership, NHS
Lanarkshire/NHS Chari�es Together and MacMillan. 
Voluntary Ac�on North Lanarkshire is managing the funding awards on behalf of funders and will be
suppor�ng evalua�on and repor�ng on the pilot. 
Community Wealth Building 
Community Wealth Building is an interna�onally recognised approach to economic development designed to
tackle long-standing economic challenges. It seeks to transform local and regional economies by considering
the ways in which the public sector, in partnership with the private, third and community sectors, can ensure
more wealth is generated, circulated and retained in communi�es and locali�es.

Page 56

The approach is focussed on growing the influence communi�es have on the economy and ensuring
communi�es receive more of the benefits from the wealth they help to generate. The council and local
partners are currently mapping ac�vity to iden�fy areas for further development and improvement, and are
considering and consul�ng on the approach which will be adopted in North Lanarkshire to embed Community
Wealth Building. 
Community wealth building is a progressive approach for the benefit of the local population. This is achieved
by harnessing the economic and social power of locally rooted organisations, often referred to as local
anchors. 
Anchor organisations are big and locally rooted organisations including the NHS, local authorities, colleges and
universities, and private businesses with local HQs. Because they employ many people, spend substantial
amounts of money, own and manage land and assets and often deliver crucial services, they have a
considerable impact on local communities and economies. Further, they are historically rooted in the physical
area, intrinsically connected to the local community and are pivotal to wellbeing. 
Alongside its main func�on, NHS Lanarkshire recognises its role in making a strategic contribu�on to the local
economy. Anchor organisations are pivotal to community wealth building as a result of the scale at which they
operate. After a benchmarking exercise, NHS Lanarkshire has developed an ac�on plan to maximise its role
and are now working with other community planning partners in North Lanarkshire to maximise the collec�ve
impact, share best prac�ce and iden�fy areas where local anchors can work together.   
It is proposed that this will be through the adop�on of a Community Wealth Building Commitment Statement
early in 2024 whereby any relevant projects, Programmes of Work, Strategies and ac�on plans must
demonstrate how Community Wealth Building principles and approaches are applied. 
Financial Educa�on in North Lanarkshire 
Financial Educa�on helps people develop the knowledge, skills and a�tudes needed to manage money well
and make informed decisions.  North Lanarkshire has the goal to ensure that financial educa�on is available to
everyone in our community regardless of age. 
The ambi�ous aim is to produce and deliver financial educa�on packages that will be suitable for children in
early years and primary school, our young people in secondary school and to adults of all ages in the
community. 
Working together with educa�on the Tackling Poverty Team will create packages suitable to early year, primary
and secondary pupils together with packages specifically for Addi�onal Support Needs pupils.  The packages
will be jointly delivered to ensure that our children and young people are given the grounding needed to make
informed decisions around spending and saving. 
Adults in the community will be able to access financial educa�on through the Mul�ply Project.  The Mul�ply
Project is a government ini�a�ve helping adults to improve their numeracy skills, people can access numeracy
qualifica�ons with the access of the Community Learning and Development Service and will be able to access
financial educa�on from the Tackling Poverty Team.   
Financial Educa�on is a key holis�c support for our communi�es to make informed decisions about their
money and to know what supports are available, how to access them and the importance of early interven�on
if it is necessary.

Page 57

“Education on managing money and spending/cooking on a budget” 
“Teach folk the value of money and how to make it stretch” 
How Will We Know We Are Making a Difference? 
We have to know that the measures we are taking are making a difference in our communi�es – how will we
know this?
 An improvement in the health and wellbeing of our residents
 Fewer households living in poverty
 Reduc�on in child poverty
 Fewer people unemployed and in receipt of out of work benefits
 Reduc�on in the number of people economically inac�ve
 An increase in the number of people paid at least the real living wage
 An increase in the number of affordable homes
 Fewer young people who are not in educa�on, employment or training
 Improved educa�on atainment
 Fewer people with no qualifica�ons or skills training
 Fewer households in fuel poverty
 Maximise income through social security benefits
 Maximise income via new Sco�sh social security benefits for children
 More people with numeracy skills enabling them to manage their money
 Reduce number of people in debt
 Increase number of people who have access to affordable credit
 Effec�ve heat maps to inform residents of access to services
 Increase community consulta�on

Page 58

Pqtvj "Ncpctmuj ktg
Rtqɗng
Appendix One  - North Lanarkshire Profile

Page 59

Appendix Two – Cost of Living Survey

Page 60

No embedded text on this page.

Page 61

No embedded text on this page.

Page 62

No embedded text on this page.

Page 63

No embedded text on this page.

Page 64

No embedded text on this page.

Page 65

No embedded text on this page.

Page 66

No embedded text on this page.

Page 67

Power BI Desktop 
University  of Bristol’s Personal Finance Research Centre’s “Fair by Design” Campaign to end the poverty premium found that people almost 23% of households in
North Lanarkshire are paying an average of £480 per year due to the poverty premium. 
Motherwell and
Wishaw
Cumbernauld,
Kilsyth and
Kirkintilloch East
Coatbridge,
Chryston and
Bellshill
Airdrie and
Shotts
Total cost of poverty
premium
£ 5,034,499 £ 3,743,300 £ 4,518,868 £ 4,439,222
*Number of
households
experiencing any
premium
18, 623
(24.4%)
13,856 
(21.6%)
16,768
(22.7%) 
16,337
(23.2%)
Prepayment meter
premium
£456,205 £ 345,872 £ 405,035 £ 387,902
Non-standard billing
premium
£734,721 £ 624,117 £ 695,143 £ 671,100
Non-switching
premium
£ 1,677,203 £ 1,283,483 £ 1,507,324 £ 1,402,565
Area-based
insurance premium
£ 1,046,669 £ 610,781 £ 886,538 £ 1,010,319
Single item
insurance premiums
£ 454,145 £ 400,708 £ 439,489 £ 392,368
Access to money
premium
£ 62,966 £ 48,465 £ 55,108 £ 51,707
Higher-cost credit
premium
£ 602,590 £ 429,874 £ 530,231 £ 523,262
Average cost to
households in
poverty
£ 483 £ 453 £ 480 £ 507 
*Na�onal Records of Scotland: UK Parliamentary Cons�tuency (UKPC) Household and Dwelling Es�mates (2011 Data Zone Bas 
Appendix Three  - North Lanarkshire Poverty Premium

Page 68

Appendix 2

Page 69

Document control
Title Local Child Poverty Action Report 2022 23
Document
status (final or
draft version)
Draft
Owner Alison Gordon e-mail
address gordonal@northlan.gov.uk
Governance
group Tackling Poverty Officers Action Group
Author John Campbell e-mail
address campbelljohn@northlan.gov.uk     
Revision history
Number Originator Date Revision description /
record of change
1.0 AGC 30 june 2023  First draft
2.0 AGC 20th July 2023  Additional Sections added 
2.1 AGC 24th July 2023 Case study added 
2.2 AGC 31st July 2023 Appendix – the three
questions quotes
2.3 AGC 8th Aug 2023 Nhsl update to foreward 
Document approvals
Number Governance group Date approval
granted
Date approval
to be
requested (if
document still
draft)
1.0   
2.0   
Consultation record (for most recent update)
Status of document
consulted upon 
Stakeholders
consulted / date

Page 70

Foreword
Tackling child poverty in our communi�es remains a priority for North Lanarkshire Council,
for NHS Lanarkshire and for our third sector partners. We have demonstrated that through a
number of measures we have taken over this past year reflected, in this Local Child Poverty
Ac�on Report.
For our families with children, who are living on low incomes and were already struggling,
the onset of the cost-of-living crisis has caused even more difficult financial circumstances
and for some families, this will have deepened their experience of poverty.
This Report will highlight the work that has been carried out across our communi�es by all
the partners to ensure that we are tackling poverty, using all the drivers and resources
available, including the fourth driver; Holis�c Supports, introduced in Sco�sh Government’s
Child Poverty Delivery Plan “Best Start, Bright Futures”.
We are delighted that this report and its ac�on plan have been greatly influenced by the
children and young people of North Lanarkshire who have taken part in “The Three
Ques�ons”, a programme in itself, which will con�nue to be developed throughout our
educa�on clusters to ensure that our approach does not falter but con�nually develops to
meet the needs of our young popula�on. 
Together with this report is the Councils’ second Tackling Poverty Strategy which embraces
the Plan for North Lanarkshire’s Programme of Work, where Whole Family Support is a
prevalent theme.  The three-year strategy will ensure that our shared ambi�on for North
Lanarkshire to be the place to live, learn, work, invest and visit will be realised for the
benefit of our whole popula�on.
Councillor Jim Logue  Mar�n Hill    Councillor Geraldine Woods
Leader of the Council  Chair, NHS Lanarkshire  Convenor Wellbeing & Tackling
Poverty Commitee

Page 71

Contents 
Page Number Title 
Introduc�on 
North Lanarkshire Child Poverty Profile 
Priority Groups 
North Lanarkshire Children’s Services Partnership 
The Drivers of Tackling Poverty
Increase Income Via Employment
 Prospects for Parents 
Reducing The Cost of Living
 Helping People To “Quit Your Way”
 Promoting Free Travel For Under 22s
 The Pledge 
Income Via Social Security Benefits
 It Starts With A Benefit Check
 How Will We Do This?
 NHS Lanarkshire
 The Third Sector
 Promoting Uptake Of Benefits For Children In Education
 The Improvement Service 
Holis�c Supports
 Infant Minds Matter
 Whole Family Support
 North Lanarkshire Alcohol and Drug Partnership
 Justice Services 
Let’s Talk…….  
 The Three Questions
 What’s Next For The Three Questions
 Financial Education
 Additional Support Needs Schools 
Achievements and Challenges 
Appendix One – Cost of Living Survey Quotes

Page 72

Introduc�on
“Poverty means not being able to heat your home, pay your rent or buy the essentials for your
children.  It means waking up every day facing insecurity, uncertainty and impossible decisions about
money.  It means facing marginalisation – and even discrimination – because of your financial
circumstances.  The constant stress it causes can lead to problems that deprive people of the chance
to play a full part in society.” 
The Child Poverty (Scotland) Act 2017 places a duty on Local Authori�es and NHS Boards to jointly
develop and publish an annual Local Child Poverty Ac�on Report (LCPAR). North Lanarkshire took the
approach to embed the local child poverty ac�on report into its overall Tackling Poverty Strategy to
help ensure that tackling poverty is an area that is considered in decision making across the
Partnership.
North Lanarkshire Tackling Poverty Officers Ac�on Group (TPOAG) has representa�ves from Council
Services, NHS Lanarkshire and the Third Sector and this is the fi�h LCPAR produced by the group. 
This report will iden�fy work that is being carried out across North Lanarkshire using the drivers to
tackle poverty and inequality across our communi�es. 
Increasingly, in North Lanarkshire, we are taking a rights-based approach and giving considera�on to
the rela�onship between children’s rights and poverty.
This report aligns with the Best Start, Bright Futures; tackling child poverty delivery plan 2022 – 26
and using this approach we have introduced “holis�c supports” as the fourth driver to tackle poverty
and inequality. 
In recognising Holis�c Supports as a driver, we will ensure that people and families do not exist in
siloes, o�en unaware of the kinds of support that are available given the mul�ple channels through
which this support can be delivered. The holis�c support driver to tackle poverty embeds the “no
wrong door” approach to ensure that those in poverty and those at risk of falling into poverty,
receive the right support at the right �me.
Increase Income
from Employment
Reduce the
cost of living
Income from
Social Security
Benefits
Holis�c
Supports

Page 73

North Lanarkshire Child Poverty Profile 
Historically, the local authority has experienced higher than average levels of depriva�on. The
Sco�sh Index of Mul�ple Depriva�on (SIMD) 2020 iden�fied across North Lanarkshire 50,897 people
are income deprived, equa�ng to 15% of the popula�on. The Sco�sh average is 12%.   
Around 22,426 of the 50,897 income deprived people men�oned above, live in neighbourhoods,
spread across North Lanarkshire, that are not classed within the 20% most deprived. Income
depriva�on is defined as those of working age (and their dependants) who are on low incomes.           
North Lanarkshire remains 6th in terms of its share of datazones in the 20% most deprived in
Scotland, si�ng behind, Inverclyde, Glasgow, North Ayrshire, West Dunbartonshire and Dundee. 
Ward No of
children
living in
poverty
% of children living in
poverty
Airdrie Central 679 23.4%
Airdrie North 772 20.4%
Airdrie South 616 16.3%
Bellshill 535 20.8%
Coatbridge North 541 22.9%
Coatbridge South 708 21.2%
Coatbridge West 545 20.3%
Cumbernauld East 595 20.8%
Cumbernauld North 324 10.6%
Cumbernauld South 547 19.7%
For�ssat 576 20.7%
Gartcosh, Glenboig &
Moodiesburn
360 11.7%
Kilsyth 491 18.4%
Mossend and Holytown 493 21.1%
Motherwell North 697 19.0%
Motherwell South East &
Ravenscraig
790 22.5%
Motherwell West 497 18.9%
Murdostoun 667 17.4%
Stepps, Chryston &
Muirhead
251 10.6%
Thorniewood 464 19.1%
Wishaw 549 19.2%

Page 74

North Lanarkshire has five datazones within the 1% most deprived areas of Scotland. This strategy
will ensure resources are directed to these areas as a priority.
Priority Groups
The Sco�sh Government iden�fied “priority groups” where evidence indicated that it was children
in these groups that were at the highest risk of experiencing child poverty.  To help measure the
impact and support provided to these priority groups, adjustments were made to North
Lanarkshire’s Tackling Poverty Team recording system where all financial assessments/benefit checks
are recorded.
Within these screens the following groups were added;
 Lone Parent Families
 Minority Ethnic Families
 Families where a member of the household is disabled
 Families with a mother under 25
 Families with 3 or more children
 Families where the youngest child is under 1
This then allows us to track any work we are doing with the priority groups.  In 2022/23 the Team
carried out over 22,700 benefit checks, 6207 benefit checks were completed for families within the
priority groups;
 2886 for lone parent families
  218 for ethnic minority families
 1774 for families where a member of the household is disabled
  232 for families where the mother is aged under 25
  742 for families with three or more children
  355 for families where the youngest child is under one
Referral routes to the Tackling Poverty Team set up with One Parent Families Scotland, may account
for 46% of the referrals from the priority groups coming from lone parent families.  Further work has
to be done to ensure that services to tackle child poverty are directed to priority family groups within
North Lanarkshire.
The Sco�sh Index of Mul�ple Depriva�on (SIMD) is a rela�ve measure of depriva�on across
6976 small areas in Scotland known as datazones. SIMD measures on seven domains; income,
employment, health, educa�on, housing, crime and access to services.   
North Lanarkshire with a popula�on of 341,400 (2021 mid year estimate) has 447 datazones,
144 (35%) of those datazones are within 20% of the most deprived communi�es in Scotland.

Page 75

North Lanarkshire Children’s Services Partnership
In North Lanarkshire, our vision is to support all children and young people to achieve their potential,
ensuring they are loved, nurtured and empowered to thrive in all aspects of their lives, including
upholding each and every child and young person as stated in the UNRC. We will work collaboratively
with children, young people, their families and our partners to ensure they get the best start in life
and support families to provide loving care.  We will do this by making sure we have the right
supports available, at the right time, for as long as needed, and delivered in the right places to ensure
equity for all and reducing inequalities throughout. 
North Lanarkshire Children's Services Partnership is where they key agencies and organisa�ons work
together to iden�fy shared priori�es and to plan, deliver and improve services and supports for
children, young people and their families.  Partners include children, young people and families, key
public sector agencies, independent sector organisations and the community and voluntary sector.  Key
to this Partnership, members of the Tackling Poverty Officers Ac�on Group (TPOAG) are represented
on this group and likewise members of the Children’s Service Partnership are represented on the
TPOAG, this ensures a crossover at an opera�onal level and shared ambi�ons, workstreams and
outcomes and that tackling poverty is seen not only as a measure to li� people out of poverty but
also as a preventa�ve measure in ensuring we have resilient communi�es.
All task groups progressing the work of the Children’s Service Partnership have an impact on child
poverty. The priority to embed children’s rights, as stated in the United Na�ons Conven�on on the
Rights of the Child, includes ac�ons to make clearer the rela�onship between poverty and UNCRC
and to develop and apply a ‘poverty proofing’ tool. There are close links with the Family Support Task
Group, with the Partnership aim to strengthen the ethos of Whole Family Support, working with
families in a preventa�ve way and suppor�ng parents and carers to build on their strengths.  Tackling
poverty will be a central feature of the approach to family support; providing help to maximise
income; develop skills for employment and taking a cash first approach where necessary. The
principles of family support outlined in The Promise, will underpin the work to improve outcome for
our families, children and young people within North Lanarkshire.

Page 76

Staff from all sectors involved in providing support and services to children and young people will be
provided bespoke Poverty Awareness sessions which promote discussion about the impact of
poverty together with easy referral routes to ensure people have access to professional support to
help maximise their income and reduce the cost of living, whilst receiving the holis�c supports which
builds on the strengths of the family. 
The Drivers of Tackling Poverty 
INCREASE INCOME VIA EMPLOYMENT  
Driving up income from employment remains one of the mechanisms in North Lanarkshire which
offers real opportuni�es to support unemployed and underemployed residents out of poverty.  
Employability is integrated within Educa�on & Families and contributes to the Brighter Future
Programme of Work within the Plan for North Lanarkshire.  It has the aim of transforming how we
prepare young people and other residents for the world of work by delivering an interconnected
programme of educa�on, volunteering, and entrepreneurship throughout various stages of their life.   
The aims and objec�ves of this are to: 
 Drive the recovery of North Lanarkshire’s labour market to pre-covid levels
 Deliver significant jobs growth
 Shape innovative employment pathways in key growth industry sectors
 Provide inclusive and accessible support to boost entrepreneurship
 Embed volunteering programme as a normal part of life
 Transform how young people experience learning and teaching 
The post pandemic labour market that has emerged is characterised by low unemployment levels but
increased economic inac�vity and within North Lanarkshire the employment rate is s�ll below the pre-
pandemic levels.  The North Lanarkshire claimant count, which acts as a measure of unemployment,

Page 77

was 14,415 (6.6%) people in March 2021 compared with 8,225 (3.8%) in March 2020, a 75% increase
on the pre-pandemic level. However, in May 2023 it had decreased to 7,640 (3.5%) and average
earnings in North Lanarkshire are now above the Sco�sh and UK averages for the first �me. This is
good news, but real challenges remain due to levels of economic inac�vity. The number reported as
‘long term sick’ in North Lanarkshire has increased from 14,900 in the 12 months up to December
2019 to 26,300 in the 12 months up to December 2022.  While unemployment is lower than pre-
pandemic levels the number of people in the workforce in North Lanarkshire has reduced from
174,000 (78.1%) in December 2019 to 157,100 (70.1%) in December 2022. 
The forecast for unemployment currently is uncertain as the UK remains within a period of high
infla�on and with further expected rises in interest rates which will have an impact on business.  From
an employability perspec�ve this simply reinforces the long-term strategy of con�nuing to support
those further from the labour market in North Lanarkshire to gain the skills needed to get a job and
be part of the economic growth of the area.  Alongside this we will con�nue to work with local
employers to create opportuni�es for our unemployed residents, including those who are
economically inac�ve.   
All employability programmes delivered by or on behalf of North Lanarkshire Council  are based on
the No One Le� Behind Policy which is aimed at inclusive growth, economic transforma�on and
tackling child poverty; and aims to deliver a system that is more tailored and responsive to the needs
of people of all ages who want help and support on their journey towards, into and in work -
par�cularly people with health condi�ons, disabled people and others who are disadvantaged in the
labour market.   
Case Study  
Joe was 17 and under the care and supervision of the authority when his support worker referred
him into Roots. His only income was £15 per week pocket money. 
Joe received bespoke 1:1 support from his job coach, who introduced him to a number of work
tasters and opportuni�es. Joe then gained his full �me Roots placement in June 2021, working in an
area he felt very passionate about (Gym and fitness) earning modern appren�ceship rate of pay. 
Joe gained independence and confidence and could purchase items for himself and go out for meals
with friends. He became a valued member of the team within his workplace and received fantas�c
feedback. Roots con�nued to work closely with Joe and his employer to create a paid opportunity
within the business. He is now a fully qualified personal trainer working in a full-�me posi�on,
earning £9.50 per hour for 30 hours per week. In addi�on, he already has a few of his own clients
which increases his wage further. 
Joe’s support worker says “It’s made a huge difference to his life in every way imaginable.  Joe keeps
in touch with us and will happily come along and speak to future Roots clients to share his journey
with them. He has gained so many skills on the programme including formal qualifica�ons and leaves
roots a far more confident young man than when he first walked through the door. 
Joe says “I feel from everything I have learned I am a lot more confident now, I love helping others
and working hard. I have my own flat now and I am doing well. I want to help others feel happier
and healthier”.

Page 78

Prospects for Parents 
The aim of Prospects for Parents is to help families in North Lanarkshire become beter off, by
suppor�ng parents to get into work or by helping those in low paid work to increase their wages. 
The programme is supported by a Welfare Rights Officer who ensures that any parent entering the
programme has their income fully maximised prior to entering employment and during employment,
the welfare rights officer is also able to offer money/debt advice and refer on if more in depth
support is required in this area.   
The Prospects for Parents programme also provides access to child care advice and access to funds
such as the child care development fund and the discre�onary fund, as well as health interven�ons
and access to training/work experience. 
The Prospects for Parents programme is specifically for the priority groups; 
 Lone Parents
 Disabled parent, or the parent of a disabled child
 Parent with more than three children
 Parent with a child under 1 year old
 Parent under the age of 25
 Parents from an ethnic minority
The programme is a key tool in tackling poverty and inequality for our children and young people in
our communi�es. 
Case Studies from Parental Employment Support
The welfare rights officer met with a woman
who was living in refuge following domestic
abuse.  She had two young children, one
starting nursery, she wanted to go back to work
but didn’t think due to her benefits she would
be able to do this.  The welfare rights officer
completed a “better off” calculation to show
what the impact would be on her income were
she to take a 16 hour pw job.
The woman was delighted with this, and
explained to the welfare rights officer that she
also had debt issues with catalogues, housing,
loans and council tax.
The WRO advised of the service that could be 
provided to remove the burden of creditors
harassing at a difficult time and contact was
made with creditors on her behalf.  The woman
is currently working with a Debt Advisor to
manage her debts.
A woman was referred to the welfare rights
officer seeking a “beter off” calcula�on and
advice around the minimum income floor for
universal credit if she became self employed. 
Following the advice and reassurances that the
welfare rights officer was always there to assist,
she took up employment as a self employed
delivery driver for Just Eat.
A�er one year, the DWP  implemented the
minimum income floor, meaning she could lose
essen�al income.  She advised the welfare
rights officer that universal credit were refusing
to offset her tyre repair costs to her car as an
expense, sta�ng that her car was essen�al to
allow her to do her job.  
The welfare rights officer successfully argued
that this should be an allowable expense and
her Universal Credit amount was protected.

Page 79

REDUCE THE COST OF LIVING 
Helping People To “Quit Your Way” 
Research by Ash Scotland showed that 63,000 households in Scotland would no longer experience
relative poverty if people were empowered to successfully give up tobacco.  42% of all households in
Scotland containing people who smoke are currently living in relative poverty, a figure which could
be reduced by around 10% if tobacco was not a factor. Reducing smoking prevalence in Scotland by
just one percent could lift more than 3,700 households out of relative poverty. 
The percentage of pregnant women smoking at booking appointment in North Lanarkshire is 12.6%
for year ending December 2022. This is above the Scotland figure of 11.9%. The Quit Your Way
service targets pregnant women who live in areas of higher depriva�on and between April 2022 and
December 2022, 24 pregnant women living in the 40% most deprived areas successfully quit
smoking at 12 weeks. Collabora�ve work has commenced in Airdrie, Motherwell and Wishaw
locali�es. Referral prompt cards have been developed to enable a more simplified referral route
using a QR code.  This referral route can be used by clients, staff, third sector organisa�ons or
community partners. Very brief advice for smoking on smoking for pregnant women will be
promoted via na�onal centre for smoking cessa�on training for external partners. 
Promo�ng Free Travel For Under 22s 
Since its launch in January 2022, the scheme has been promoted widely and con�nually through
schools, within the community, on NLC and NHSL websites, by social media (Corporate and
youthwork, CLD channels), and by colleagues working with children, young people, and families. 
Parents and Carers have received text messages direct to parents and Community Learning &
Development Staff con�nue to engage with applicants. 
Efforts have been made to encourage applica�ons from disadvantaged groups such as care
experienced young people, refugees, families living in poverty, social work service users, and young
job seekers, students and those working with partner agencies. 
A training module has been developed by ASH Scotland and NHSL Tobacco Control Team which will
be used by ASH Scotland to facilitate training on smoking and poverty. The NHSL Tobacco Control
team have already offered this training locally to advisors within the Tackling Poverty Team, so that
Welfare Rights Staff and Debt Advisers can promote the “Quit Your Way” programme and signpost
people to the service. 
“I’ve been putting this cash by in a tin that I would spend on cigarettes. My Grandson wanted a
football strip which I thought was too much money to buy him, but after 10 days of quitting smoking
I was able to buy it for him. I’m also keeping the money I’m saving for Christmas and other bills. That
was just a part of it though, my health was the main reason and I now have more energy and my
house doesn’t smell of smoke anymore.”

Page 80

Uptake varies widely amongst different age groups with. At either end of the age spectrum 5 year
olds and 21 year olds have taken up fewest travel cards but 80-90% of 10-12yrs have obtained a
travel card. 
What difference does free travel for under 22s mean? 
Free travel can make a big difference to a families income, the table below shows some examples;
A 14 year old pupil uses the bus daily to commute to school A saving of £442 per annum
A 17 year old student from North Lanarkshire commutes to
New College Lanarkshire by bus
A saving of £711.10 per annum
An 18 year old student from North Lanarkshire commutes to
University of Glasgow by bus
£863.20 per annum 
THE PLEDGE

Page 81

INCREASE INCOME VIA SOCIAL SECURITY BENEFITS 
It Starts with a Benefit Check 
“I don’t think I’m entitled to anything else”, “I tried before and didn’t get that” are all too common
phrases for the Tackling Poverty Team. With over £99 million generated in the last 3 years,  the
Tackling Poverty Team’s response is always “let’s start with a benefit check.” 
Through discussion with the person a benefit check identifies if there is entitlement to any other
benefits and the Tackling Poverty Team will assist people to help make a claim, in the last 3 years the
Team have assisted with 40,178 claims for benefit. 
The case study below is a great example of how a benefit check can make a significant difference to
people; 
Increasing income via social security benefits is a key driver to tackling poverty in our communities,
we know from recent analysis by Policy in Practice that the total amount of unclaimed income-
related benefits and social tariffs is now £18.7 billion a year throughout the UK.  
The tackling poverty team received a referral from an MSP, the referral was for a family where a
member of the household is disabled, who had received a bill for a sink repair and they were
struggling to pay it. 
A welfare rights officer from the First Point of Contact Team contacted the family who advised that
the situa�on had been resolved, the WRO asked; “Do you want me to check your benefits”?, and
they agreed to this. 
The welfare rights officer found that the family were short a premium in their Employment and
Support Allowance claim and sought to get this put into payment.  The work carried out resulted in
the family receiving an addi�onal £76.40 per week (£3,972.80 per annum) but through the diligence
of the WRO,  en�tlement for the previous 4 years was also established, meaning the family received
a backdated payment of £13,000. 
The family were delighted with the service they received and stated; “The service from the Tackling
Poverty Team is definitely worthwhile, they really know what they are talking about and they have
done a grand job for my family”.

Page 82

From these findings it is important that our Ac�on Plan for Tackling Poverty ensures the “no wrong
door” approach is embedded into our prac�ce across all internal services together with our partners
in NHS Lanarkshire and the Third Sector. 
How will we do this? 
The Tackling Poverty Team has produced Poverty Awareness Sessions, which can be tailored not just
to the Services we are delivering to, including; social work, health, educa�on, addic�on etc, but can
also be drilled down to impacts in each Community Board area. 
In doing this we can look at referral gateways and solu�ons that are bespoke to each service and
locality, therefore suppor�ng referrals to income maximisa�on services. 
The Poverty Awareness Sessions have now been delivered to over 200 staff and prac��oners to date,
and the feedback has been really posi�ve; 
“informative session and great examples shared today” 
“I learned lots from the session that I didn’t know” 
“Seeing the information for my locality was hard hitting, but we were then told about the referral
routes for us……I feel more confident to approach the issue of money now” 
The Tackling Poverty Awareness sessions are designed to ensure that the ethos within the
Programme of Work where we muster our resources and recognise that poverty is not something
that we can look at on its own is reflected in this.

Page 83

Poverty impacts all areas of life, the Joseph Rowntree defini�on the Strategy has adopted reflects
this; 
“Poverty means not being able to heat your home, pay your rent or buy the essentials for your
children. 
It means waking up every day facing insecurity, uncertainty and impossible decisions about money. 
It means facing marginalisation, and even discrimination, because of your financial circumstances.
The constant stress it causes can lead to problems that deprive people of the chance to play a full
part in society.”           
In recognising this, it is important to acknowledge that  working to achieve our goal to reduce and
tackle poverty in North Lanarkshire is not something that one service can do on its own.  Referral
pathways ensure that services have access to specialised advisors, investing in internal and external
services ensure that people have access to those advisors. 
NHS Lanarkshire 
The Health Founda�on in 2020 stated that Income is associated with health; people in the botom
40% of the income distribu�on are almost twice as likely to report poor health than those in the top
20%.  Poverty, in par�cular, is associated with worse health outcomes.  Income and health can both
affect each other – lower income is associated with more “stressors” which can harm health and
allow fewer opportuni�es for good health.  Poor health can limit the opportunity for good and stable
employment and so affect income. 
NHS Lanarkshire has made significant investment in tackling poverty measures in North Lanarkshire
including within income maximisa�on services.  Recent investments include the funding of a Cost-of-
Living Helpline hosted by the Councils’ Tackling Poverty Team giving people access to both income
maximisa�on and money advice services. 
Referral pathways have been established to make it easy for health staff to refer pa�ents into the
team to get the supports they need; 
A grandmother in the Wishaw area was referred to the Tackling Poverty Team a�er the DWP had applied
the two child limit to her Universal Credit therefore she was receiving no payment for her grandson who
was in her care.  This was an informal kinship arrangement, the Welfare Rights Officer escalated the case
with DWP who then agreed that the two child limit should not apply in this case.   
The Universal Credit Child Element was backdated and a lump sum of £1200 was awarded, in addi�on to
an ongoing £62.21 per week.  The Welfare Rights Officer also made applica�ons for child benefit and the
Sco�sh Child Payment these payments will increase the grandmother’s income by £212.33 per week, this
is a total increase in annual income of £11,041.16. 
The woman stated that the assistance from the Tackling Poverty Team “helped really a lot, made a
difference for her grandson as they can now do things”.

Page 84

“As a Health Visitor it is reassuring to know that the Tackling Poverty Team have the knowledge
and skills to assist the families we work with both by providing advice and practical support. 
“As a Health Visitor it is very easy to make a referral to ensure our families receive the best support
in maximising their incomes.”
NHS Lanarkshire have established “GP Link Workers” with a referral route to their partners in both
the councils’ Tackling Poverty Team and the Ci�zens Advice Bureaux.  The Link Workers are available
in various Health Centres and Surgeries across North Lanarkshire, over the last two years the link
workers have referred 860 people for help with welfare rights and 252 people for help with
money/debt advice.  The total income generated to date from these referrals is £330,260. 
The Glasgow Royal Hospital for Children Project supports families and children who are either
inpa�ents or outpa�ents. In 2022-23 the service supported 32 North Lanarkshire families, who
received support with a total financial gain of £169, 074.91 Most of the beneficiaries were families
caring for children with a disability under the age of 19 years. 
The Improvement Service have also funded a project within North Lanarkshire; Welfare Advice and
Health Partnership, where we are improving access to money and welfare rights advice in health
care se�ngs.  This is achieved by embedding advice workers in health se�ngs and providing
consensual access to medical records. 
Based in three surgeries across North Lanarkshire this project has proven to be extremely successful,
with 357 referrals received in one year genera�ng £715,865. 
CASE STUDY 
A 39 year old lone parent was referred to the Tackling Poverty Team via her GP.  Her physical health
limita�ons, financial challenges and being a single mum of two children (aged 16 and 10), one with
disabili�es was having a significant impact on her mental health and she was finding it a struggle to
work.  The woman had her claim for Personal Independence Payment (PIP) refused and the GP
referred to the Tackling Poverty Team to help her. 
The Team challenged the decision, and she was awarded Standard Rate Daily living component of PIP,
the welfare rights officer then assisted to have the disability element added to her working tax credit. 
The woman received £8643.88 in backdated payments of PIP and Working Tax Credit, her weekly
income was increased by £132.42 (an annual increase of £6885.84 for the woman and her family). 
The woman has returned to work and is able to deal with those financial challenges she was facing.

Page 85

The Third Sector 
The Tackling Poverty Team are responsible for the commissioning of external advice services to
provide welfare rights and debt advice.  The successful candidates for 2023-25 have been 5 local
Ci�zens Advice Bureaux. 
The Ci�zens Advice Bureaux (CABx) are commited to working with the Tackling Poverty Officers
Ac�on Group in implemen�ng the Tackling Poverty Strategy and Ac�on Plan. 
The CABx have contributed to maximising income across the local authority genera�ng £22.6 million
the last three years in addi�onal income for residents.
The CABx are also commited to tackling food poverty by implemen�ng the councils’ Food Poverty
Referral Gateway which promotes the Cash First approach.  Trussel Trust are working in conjunc�on
with the local CABx over the next 2 years focussing on enhancing access and engagement with the
North Lanarkshire Food Poverty Referral Gateway.  Augmen�ng the exis�ng Gateway as the
preferred route for cash first support and ensuring a dignified and holis�c approach to tackling food
poverty and insecurity. 
The pilot will be delivered in communi�es with Motherwell, Wishaw and Airdrie in local community
hubs working alongside community organisa�ons in both one to one and group se�ngs, providing
advice, support and training. 
Promo�ng Uptake of Benefits for Children in Educa�on 
Promo�on and maximisa�on of those benefits which North Lanarkshire Council administers,
including Free School Meals remains a priority detailed in the accompanying Ac�on Plan.  However,
that is not the end of the story, we also need to look at whether those who are en�tled to a free
meal are actually taking up this offer. 
Uptake of Free School Meals, whether children qualify for universal provision or due to their family’s
income, is at 65-70%. This is certainly lower than we would want but is a trend which is being
experienced in other areas across the Country. The reasons why take up is low are many are varied
and not en�rely understood, par�cularly at a �me when household budgets have never been �ghter.
The challenge for us is to fully understand the reasons why children are not taking up the offer of a
free meal.  A new management informa�on system has recently been implemented to give insights
into trends amongst different age groups, most popular menu choices etc.
CITIZENS ADVICE BUREAU – COATBRIDGE 
A 41 year old man with 4 children presented to Coatbridge Ci�zens Advice Bureau, he himself had
health issues.  He contacted the Ci�zens Advice Bureau explaining he had a £12,000 benefit
overpayment which had resulted as a clerical error by the DWP five years previous. 
The man himself had tried to dispute this himself with DWP but was ge�ng nowhere, he asked
the CAB to help him.  The case worker took the man’s case to appeal and was successful in their
argument meaning that the overpayment was writen off.

Page 86

Changing the culture and s�gma around free school meals is key to increasing take up and work is
already underway:
• invitations to children and their parents to come along and sample a school meal together
as they move from Nursery to Primary 
• taster sessions across Nursery, Primary and Secondary Schools
• a targeted exercise to educate parents who choose to provide packed lunches rather than
take up a similar offering provided at school 
The Improvement Service 
North Lanarkshire was chosen to host one of the Improvement Service’s Welfare Advice and Health
Partnerships (WAHPs) that will provide access to welfare rights and money advice in health care
se�ngs.  The approach by the Improvement Service is to embed advice workers in health se�ngs
and provide consensual access to medical records. 
GP prac�ces were selected by iden�fying those where the pa�ents from SIMD 1 and 2 were highest;
6 prac�ces were iden�fied in North Lanarkshire, with 4 agreeing to take part in the project, however,
only 3 prac�ces came on board; Old Mill Prac�ce, Bellshill, Waverley Surgery, Coatbridge and
Coatbank Surgery, Coatbridge 
Welfare Advice and Health Partnerships provide a simple, effec�ve, person centred approach to
tackling health inequali�es, improving individual health and well-being.  Providing advice in GP
se�ngs is one approach to delivering services out with the tradi�onal routes ensuring that we can
meet the needs of all our community. 
In one year the project has dealt with 357 referrals and generated £715,865 in addi�onal benefit
income. 
The GP prac�ces recognise the impact the Project is having on their pa�ents; 
“The welfare rights officer joined the practice once a week to help with our patients and has been a
great help to the patients not only from a financial point of view but also from a mental health and
wellbeing perspective, some people are in a situation where they don’t know what to do or what to
turn too, the welfare rights officer goes over and above to help sort out their affairs or tries to make
sure they are getting what is right, in turn patients seem relieved and feel light is at the end of the
tunnel which often lifts the anxiety they have been living with”   
Waverley Medical Practice, Coatbridge 
“The welfare rights officer has been an amazing addition to our practice MDT.  She is very hard
working, approachable and a great team member.  The project has been helping our patients greatly
and easing their financial pressures, which has a very positive impact on their mental and physical
health.  This is more important than ever whilst in the midst of a cost-of-living crisis.

Page 87

The project has been welcomed fully at Old Mill, patients are engaging well and getting the
help they need due to their poor health and mobility.
I would honestly say this project has been the most helpful and useful addition we have
ever had, and patient feedback has been excellent.” 
Dr Aimee McGinness – Old Mill Practice, Bellshill 
Case Study – Waverley Prac�ce – Welfare Advice and Health Partnership 
Ken was referred to the Welfare Rights Officer (WRO) based in the Waverly Prac�ce as his claim
for Personal Independence Payment had been refused.  The WRO using the medical records
submited an appeal which was successful with Ken receiving enhanced rate of both mobility
and daily living, Ken received a backdate of £5020.80 and an annual income of £8983.  When
carrying out the benefit check for Ken and his family, the WRO iden�fied that the Sco�sh Child
Payment was not in payment for his two children, the WRO assisted with this claim meaning the
family had an addi�onal £2600 per annum.   
The welfare rights officer maximised the family income by £11,583 per annum, making an
incredible difference to them.

Page 88

HOLISTIC SUPPORTS 
In North Lanarkshire we recognise that to deliver sustained reduc�ons in child poverty over the long
term we need to break that cycle of poverty, ensuring that our children living in poverty do not grow
up to be adults living in poverty.  We will work with our partners to provide the integrated and
holis�c support parents need to enter employment, improve their wider wellbeing and engage with
the drivers of poverty. 
In North Lanarkshire we are commited to delivering a “No Wrong Door” approach to our services to
ensure that all residents, including those in poverty and those at risk of falling into poverty receive
the right support at the right �me. 
Ensuring all families have the support they need, regardless of what those supports may be, is
essen�al if we are to enable families to thrive in all aspects of their wellbeing. 
Infant Minds Mater 
A new Infant Mental Health service has been established in Lanarkshire. The aim of this service is to
provide an infant centred approach to Infant Mental Health in Lanarkshire through direct clinical
interven�on with infants and their families, and support to professionals working across Lanarkshire,
who contribute to the mental health and emo�onal well-being of infants. 
Infants are the most vulnerable group in society; however, they have o�en been omited from
mental health services and policies.  There is a con�nued lack of awareness and understanding that
infants can suffer from serious mental health difficul�es and disorders, when in fact epidemiological
research indicated that approximately 16% of 18-month-olds in the general popula�on have serious
mental health difficul�es. 
The Infant Mental Health Team is mul�-disciplinary and mul�-agency, and each discipline and agency
brings its par�cular training and perspec�ve to addressing the mental health of infants. Our team
consists of: Lead for NHSL Infant Mental Health Service; Consultant in Infant Mental Health Psychiatry;
Child & Adolescent Psychotherapist; Clinical Psychologist; Social Worker (North and South
Lanarkshire); Early Years Prac��oner; and Admin support. 
The Tackling Poverty Team will deliver Poverty Awareness Sessions to the mul�-disciplinary team and
implement a referral route for parents to ensure parents and carers have access to income
maximisa�on and money advice services. 
Breas�eeding 
NHS Lanarkshire have been working in partnership with North Lanarkshire Council to pilot the
na�onal Breas�eeding Friendly Scotland Local Authority award - a 1st for Scotland. This sees every
department within the council receiving training, have staff policies in place for staff breas�eeding
and returning to work and includes the educa�on schemes within Early learning and Schools
amongst others. Roll out of the Breas�eeding Friendly Scotland scheme ensures premises and
buildings signing up to the scheme create a suppor�ve, welcoming environment for breas�eeding
families when out and about as one of the main reasons many cite for not ini�a�ng breas�eeding or
stopping before they wanted to, is feeding out with the home. We have many local authority

Page 89

premises such as libraries and leisure signed up as well as many private cafes, third sector groups and
other businesses. 
Whole Family Support 
The aim of the Whole Family Wellbeing Fund is to provide addi�onal resource to support the
transforma�on of the system of support to children and families.  This is in line with the Na�onal
Principles of Holis�c Family Support and ambi�on of The Promise to provide flexible family support,
enabling more children to remain loved and supported within their own families. 
The Promise places a requirement on Local Authori�es and their partners to transform whole
systems and culture to ensure all children, in any aspect of care, thrive through nurturing and loving
rela�onships with access to support that strengthens communi�es and families. The Promise places
preven�on and family support at the heart of its vision. 
The Promise Plan 21-24 published on 31st March 2021 sets out 5 key priori�es for the first phase of
implemen�ng The Promise including a focus on ‘Whole Family Support’.  There is an expecta�on that
the 10 key principles of family support outlined within the Promise are embedded into prac�ce by
2024 and that there is a place in every community for families with children ‘to stay and play with
their children and get support and advice’. This aligns closely with the Tackling Poverty strategy and
the aspira�ons of the Plan for North Lanarkshire; and in par�cular plans to develop community hubs
as a central vehicle to deliver support, enhance community capacity and support every child to reach
their poten�al. 
Research has shown there is a rela�onship between poverty and longer-term nega�ve outcomes for
children (Lewer et al, 2019) and that while the rela�onship between poverty and child abuse and
neglect is complex, studies have also shown that financial support and increased income lead to
lower levels of child maltreatment (Bywaters et al, 2016). North Lanarkshire Council, as part of the
Covid-19 Tackling poverty plan, adopted a ‘cash first’ approach to suppor�ng the most vulnerable
families to address basic needs, which proved effec�ve in promo�ng improved outcomes. By
providing money directly to families North Lanarkshire’s strength based and collabora�ve approach
offered welcomed financial relief. 
In order to provide holis�c family support which truly aligns with the Promise and Tackling Poverty
ac�on plan, there is a clear need to join up services so that people can experience a seamless
transi�on into addi�onal and intensive level supports and services. This improves access to exis�ng
exper�se within our services. 
These na�onal policy aims align with the Plan for North Lanarkshire and the Council’s new
Programme of Work which makes family support central to its opera�ng model through the Resilient
People workstream. 
North Lanarkshire Alcohol and Drug Partnership 
North Lanarkshire Alcohol and Drug Partnership (NLADP) is a mul�-agency strategic partnership
focused on understanding and mi�ga�ng the impact of problema�c alcohol and drug use in the local
area. The purpose of the ADP is to co-ordinate and lead a collec�ve response to tackle harms and
improve the lives of people who use alcohol and drugs, and those around them. The ADP is made up

Page 90

of key agencies and stakeholders with an interest in tackling harms and improving lives. This includes
the wider community and those who have lived experience and families. 
Much of our work involves bringing people together to plan and improve services whilst se�ng out
what needs to be put in place to support change and keep people safe and well. The strong links
between drug and alcohol related harms and poverty, inequality and trauma are widely
acknowledged. Depriva�on has been linked as a significant factor in drug and alcohol problems
developing.   
The ADP are tasked by Sco�sh Government to ensure the implementa�on of na�onal policy and
evidence-based prac�ce. Improving Choice, Quality and Connec�ons are key drivers underpinning
the work of the ADP.  We have 5 key priority areas of focus for our work which includes; Preven�on,
Educa�on and Early interven�on, Whole Family Approach, Treatment and Care, Public Health
Approach to Jus�ce and Reducing Alcohol Harms.   Each of our sub-groups are tasked with
understanding and mi�ga�ng harms from substances, and poverty, and have a linked programme of
work to support change and keep people safe and well across our communi�es. 
Jus�ce Services 
Whilst The Tackling Poverty Team and others will support Services by providing debt and money
advice, income maximisa�on and employment advice, the services themselves such as the
Restora�ve Jus�ce Service also contribute to tackling poverty and inequality through a number of
ini�a�ves, such as; 
 Individuals who are subject to Unpaid Work can undertake work with the Bike Recycling
Project.  During the last reporting year over 650 bicycles were retrieved from recycling
centres in North Lanarkshire.  Some were scrapped for parts, however, over 320 bicycles
have been reconstructed.  These recycled and repaired bikes are donated to the Councils’
Christmas Toy appeal as well as being donated low income families. 
 Bikes are also donated to local schools to ensure that all pupils can take part in Cycle Safety
Awareness Courses and the healthy living programme. 
 A craft workshop has been developed to repair clothing and soft furnishings for low income
families. 
 A kitchen workshop has been developed to deliver a programme consisting of food hygiene,
nutrition, budgeting and basic meal preparation.  The workshop performs a platform to
undertake placements in foodbanks and community cafes such as Shotts Healthy Living
Centre and Newmains Community Trust. 
 A laundry workshop has been created that provides a service to charity shops collecting
clothing for laundering and returning to the shops for sale.  In an effort to reduce poverty, a
laundry service is provided to Craigneuk Family Centre and two charitable groups; “Cool
School Uniforms” and “Airdrie School Clothing Bank”, this involves the collection, laundering
and distribution of recycled school uniforms to low income families.
“We got your delivery of the balance bike and the guys were very helpful.  THE CHILDREN LOVE IT
and have been having great fun on it today.  Thank you so much again” – Allanton Primary School

Page 91

These indirect supports contribute to suppor�ng the Tackling Poverty Strategy and our communi�es
across North Lanarkshire.
Community Wealth Building 
Community Wealth Building is an interna�onally recognised approach to economic development
designed to tackle long-standing economic challenges. It seeks to transform local and regional
economies by considering the ways in which the public sector, in partnership with the private, third
and community sectors, can ensure more wealth is generated, circulated and retained in
communi�es and locali�es. 
The approach is focussed on growing the influence communi�es have on the economy and ensuring
communi�es receive more of the benefits from the wealth they help to generate. The council and
local partners are currently mapping ac�vity to iden�fy areas for further development and
improvement and are considering and consul�ng on the approach which will be adopted in North
Lanarkshire to embed Community Wealth Building. 
Community wealth building is a progressive approach for the benefit of the local population. This is
achieved by harnessing the economic and social power of locally rooted organisations, often referred
to as local anchors. 
Anchor organisations are big and locally rooted organisations including the NHS, local authorities,
colleges and universities, and private businesses with local HQs. Because they employ many people,
spend substantial amounts of money, own and manage land and assets and often deliver crucial
services, they have a considerable impact on local communities and economies. Further, they are
historically rooted in the physical area, intrinsically connected to the local community and are pivotal
to wellbeing. 
Alongside its main func�on, NHS Lanarkshire recognises its role in making a strategic contribu�on to
the local economy. Anchor organisations are pivotal to community wealth building as a result of the
scale at which they operate. After a benchmarking exercise, NHS Lanarkshire has developed an
ac�on plan to maximise its role and are now working with other community planning partners in
North Lanarkshire to maximise the collec�ve impact, share best prac�ce and iden�fy areas where
local anchors can work together.   
It is proposed that this will be through the adop�on of a Community Wealth Building Commitment
Statement early in 2024 whereby any relevant projects, Programmes of Work, Strategies and ac�on
plans must demonstrate how Community Wealth Building principles and approaches are applied.

Page 92

LET’S TALK….. 
THE THREE QUESTIONS 
The Tackling Poverty Team have embarked on a communica�ons programme called “The Three
Ques�ons” across all our schools, this will be a con�nuous programme which will become the
heartbeat of our approach to tackling child poverty, shaping and underpinning everything we are
doing across the local authority.   
The “Three Ques�ons” have been shaped around the cost-of-living crisis, we simply ask; 
“How is the cost of living impac�ng you?”
“How is the cost-of-living impac�ng others in the community?”
“What would you like us to do about it?” 
The children and young people are invited to put their experiences and thoughts on how to make
things beter by using post it notes and posters.  The post it notes were introduced to avoid
s�gma�sing anyone who wanted to have their voice heard but did not want to speak out, but
welfare rights officers and debt advisors are also on hand, not just to provide advice but to write
down any comments children and young people wish to make.   
The format used has proven to be very successful in giving a voice to our children and young people. 
The young people gave an insight into how the cost-of-
living crisis is affec�ng them and their families, together
with what they would like to be done around this. 
When asked how the cost of living affected them, the
impact of socialising was a major issue for the children
and young people, whilst 21% stated that they could no
longer afford a�er school ac�vi�es and socialising with
friends, 56% stated that they could no longer play their
consoles or charge their phones as much, all forms of
socialising for younger people. 
Welfare Rights Officers have met with
pupils from both Primary and High
School.  The presenta�on starts with
“poverty awareness” le�ng the
children know the extent to which it is
affec�ng their local area – and the
children and young people are then
presented with The Three Ques�ons.

Page 93

The children and young people told us that the cost-of-living crisis was having an impact in their
home and on themselves; 
“Buying things causes arguments in my house” 
“I get anxious when I got to the shop to buy food.  My dad is off work and is on sick pay.  In the
next couple of months he will be on half pay and im worried how we will be able to afford things” 
“my mum panics about money now” 
“I am poor now” 
When asked what the children and young people wanted us to do about it, the top two answers
from the children and young people were; Free School Meals for everyone and financial educa�on. 
The children and young people expressed that they wanted to learn about money “make everyone
feel equal and understand more about poverty and money….learn about money, how to pay bills,
budgeting and money management”. 
(all findings available at appendix one) 
What Next For The Three Ques�ons? 
Following the response from The Three Ques�ons, we will build upon the work we have done and
ensure that the responses and ideas from the children and young people are at the heart of what we
will be delivering. 
The Team have been to 13 schools to date, speaking to 277 pupils however, in the next semester it is
our inten�on to co-ordinate our three ques�ons in line with the Cluster Model that is in place in
North Lanarkshire.  The cluster model iden�fies each Secondary School with their feeder primary
schools and nurseries.  The Tackling Poverty Team will meet with children and young people from
each establishment within the Cluster. 
Following the work they will do with the children, the welfare rights officers from the Tackling
Poverty Team will iden�fy each Clusters priori�es.  Together with the Tackling Poverty Team, the
schools will iden�fy not only these priori�es but how they plan to address them in the Tackling
Poverty Plan each school has.
21%
10%
10%11%3%
45%
How Does Cost of Living Affect You - Activities
I am unable to afford out of school activities/
socialising with friends
I am unable to afford driving lessons
Less time watching TV
cant play on my consoles as much
less or no money to buy things for the house
unable to charge my phone/games as often as I
did

Page 94

Financial Educa�on 
In response to the children and young people, the Tackling Poverty Team and Educa�on will develop
a financial educa�on package for all ages; early years, primary and secondary school pupils.  The
package will be developed, evaluated and reviewed by the Tackling Poverty Team with delivery in the
main being done by educa�on staff. 
To involve the young people more in this, educa�on will iden�fy pupils in 4th, 5th and 6th year who are
interested in delivering the programme in conjunc�on with the Tackling Poverty Team to early years
and primary schools.  This will give the young people an excellent opportunity to develop important
lifeskills, such as those pupils from Coltness High School iden�fied when they answered; “learning
about money within schools, how to pay bills, budgeting and manage money”, when asked what
do you want us to do to help? 
The financial educa�on package will be a reviewed and renewed version of the exis�ng MACA
programme; Money Advice / Consumer Advice providing pupils with the skills they need for the
future.  The package will have an addi�onal part to it where we can offer parents advice on the
impact of family income when a child leaves school.   
Parents and other adults can access financial educa�on through the Mul�ply Project, which can
provide up to 5 sessions taking adults through money management, budge�ng and savings �ps. 
North Lanarkshire recognise that financial educa�on is key in helping tackling poverty and inequality
in our communi�es, offering packages from early years to any age across all of the authority. 
“Taught about money” – Cathedral Primary School
“Teach pupils how to manage our money” – Clydevalley High School
“Get taught more about money in school” – Kildrum Primary School
“Learn about money and how to budget for when we leave school” – Kilsyth
Academy
“How to budget and handle money as part of the WPS course” – St Aidan‛s High
School
“Learn about money management at school” – St Margaret‛s High School 
ADDITIONAL SUPPORT NEEDS SCHOOLS 
North Lanarkshire’s Supported Enterprise Team, work with our Addi�onal Support Needs schools
providing support to 5th and 6th year students who are ready to leave school and want to find
employment opportuni�es. 
Our Job Coaches start working in the schools around September/October to prepare the students for
leaving the following summer.  The job coaches will work with the young people to create a
voca�onal profile with them, observe how they are in classroom se�ngs and take them out of
school for job tasters, giving them an opportunity to taste the world of work. 
Students are also offered the opportunity to work in Sunnyside Café in Volvo Construc�on’s staff
restaurant where young people will gain valuable work experience in aspects of catering.  Young

Page 95

people will be supported by job coaches from the Supported Enterprise Team to build skills and
confidence in a real work se�ng and gain qualifica�ons in catering and hospitality. 
To ensure that the young person and their family are aware of the impact of leaving school, a
Welfare Rights Officer (WRO) from the councils’ Tackling Poverty Team links in with the job coach to
set up mee�ngs with the students to offer advice and support to the families.   
Leaving school can have a huge impact on the families’ income, to prepare for the student leaving
school, the WRO will atend the school in December to carry out a general talk to ensure families are
prepared.  This is followed by the offer to all students and their families of a benefit check which will
give them the full picture of the impact when the student leaves educa�on.  The WRO will support
the family with all forms / correspondence and advocacy to ensure that their income is fully
maximised. 
Belle 
Belle is a summer leaver from an ASN school and has been given a place on the No Limits Project
via Supported Employment and will work 25 hours a week and paid at an appren�ce wage.  The
No Limits programme is for ASN school leavers with the placement including more intensive
support (including links to all other support services) with further training and development. 
The WRO met Belle and her mother at their family home, where it became apparent that Belle’s
mum was going to lose money from her Universal Credit when Belle entered employment. 
During the home visit it was highlighted that Belle’s mum had mental health issues and that
neither Belle nor her mum were receiving any disability benefits.  The WRO also iden�fied that
Child Benefit had also stopped as Belle went into 6th year.  The WRO assisted both with a claim
for Adult Disability Payment and with evidence from the school sought to have the child benefit
reinstated. 
The discussions also revealed that there were also £2000 of debt from rent arrears, mum had
been trying hard to maintain payments but was struggling to do this, the thought of losing some
addi�onal Universal Credit when Belle le� school was an addi�onal worry to Belle and her mum.
The WRO worked with the Debt Advisor, and they were able to make a claim to the Rent
Assistance Fund and had the debt cleared off through this, this took an immense pressure off the
family.   
The WRO successfully assisted in ge�ng the child benefit backdated and reinstated, this
together with the debt cleared has enabled Belle’s mum to feel beter about things, the mother
and daughter are awai�ng the outcome of the ADP claims.

Page 96

Achievements and Challenges 
With the country facing the perfect storm of increasing prices, ever increasing bills, tax rises
and mortgage increases; the cost-of-living crisis is having a substan�al knock on effect on
families and children, with those who were previously “just ge�ng by” experiencing
financial difficul�es and others plunging deeper into poverty. North Lanarkshire Council, NHS
Lanarkshire and our Third Sector Partners have worked to try and minimise the impact the
crisis is having on our communi�es. 
Since the first Local Child Poverty Ac�on Report was produced, over £139 million in
addi�onal benefit income has been generated by the Councils’ Tackling Poverty Team, Social
Work Services and Housing Solu�ons, this together with over £22 million generated via
Ci�zens Advice Bureaux, means that over £161 million has been generated by suppor�ng
people through the benefit system. 
Other notable achievements have been; 
 North Lanarkshire Child Payment has been made to families; £125 payment to families for
each child who are in receipt of free school meals and/or school clothing grant, including
nursery children.  A total of 11,979 children from 7396 families were assisted. 
 A fuel hardship payment was developed to provide financial support to low-income
households who would only receive the UK Government universal payment, payments of
£150 were made with applications exceeding 6000. 
 North Lanarkshire Energy Advice Service was commissioned in early 2023 to provide
mentoring, support and advocacy to our most vulnerable households to ensure no one has
to struggle between choosing to heat or to eat. Energy Mentors will empower and equip
households with the skills and knowledge to reduce energy costs and achieve sustainable
outcomes. 
 Recognising the impact, the cost-of-living crisis is having on our communities, the Integrated
Joint Board funded a Cost of Living Helpline hosted by the Tackling Poverty Team, giving our
communities access to advice and support. 
 educational attainment rates for all pupils gaining 5+ awards at level 6, and for pupils living
in the 20% most deprived areas, have seen a steady year on year improvement.   
 Improvements can also be evidenced in the number of leavers achieving a positive post
school destination with North Lanarkshire achieving a high level of 94.2%.  This reflects a
drop in pupils not entering a positive destination from 8.2% to 5.5% (around 100 pupils). 
 Overall school exclusion rates and exclusion rates for looked after children both show
significant improvement with overall exclusion rates dropping by 56% and rates for looked
after children dropping by almost 70%.

Page 97

 The establishment of a Wellbeing and Tackling Poverty Committee in North Lanarkshire was
a clear indication of the Councils’ commitment to the Strategy and working toward a fairer
North Lanarkshire for everyone in our communities   
 Net migration to North Lanarkshire has picked up again after a small dip in the trend and
projections. Estimates predict that North Lanarkshire’s population will grow and remain
favourable up to 2028.   
 Recent figures show the local economy continues to grow, reflecting a positive position in
North Lanarkshire compared to a negative growth position nationally. 
 The gross weekly wage for North Lanarkshire residents is now higher than the national
average for the first time ever – an increase of 10% (£63.90 per week) from 2021 
 The number of people claiming employment related benefits has decreased by almost 48%
from 14,195 as at December 2020 to 7,420 as at December 2022 and this claimant count is
now lower than pre-pandemic levels.   
Challenges 
There is a need to build on these successes and minimise the impact poverty has on people and
communi�es. Whilst there has been a 2-percentage point reduc�on in the propor�on of children
living in poverty (from 25.2% to 23.2%), we s�ll have significantly high levels of child poverty. With
61,452 children aged 15 and below in North Lanarkshire, 14,256 of those children live in poverty. 
5,455 children live in areas where the poverty figure is over the na�onal average of 24% and 3,185
of those children live in areas where poverty levels are over 30%. The North Lanarkshire Local Child
Poverty Ac�on Plan details the ac�ons the council and other services are undertaking to support the
Sco�sh Government to achieve its stated targets for reducing child poverty by 2030. 
Although there is a downward trend in the number of working age popula�on with no qualifica�ons,
there remains 12.8% of North Lanarkshire’s working age popula�on (around 27,600) who are
restricted from accessing employment opportuni�es. 
The propor�on of the working age popula�on who are economically ac�ve had shown signs of
improvement in the a�ermath of the pandemic, however, this has stalled and will con�nue to be
monitored closely for signs of stability. Other factors will require further inves�ga�on in terms of
employability, as 69,100 people are currently recorded as being economically inac�ve, with 41% of
these recorded as long term-sick and 84% recorded as not wan�ng a job. 
Within the Ac�on Plan of the 2020 -23 Tackling Poverty Strategy, Funeral Poverty was iden�fied as an
issue for people within our community.  There was a lack of engagement from Funeral Directors and
as a result, this issue will be addressed in terms of accessing bereavement and funeral payments. 
Within North Lanarkshire there are other challenges which will impact upon our strategy and
approach, a key factor being the continued impact of welfare reform from the UK and Scottish
Government’s with the migration of Personal Independent Payments to Adult Disability Payment
and Disability Living Allowance to Child Disability Payment. Whilst the UK welfare reform changes
estimates are that 20% of people won’t remain on benefit following migration, the Scottish versions
of the benefits have a more favourable qualification criterion. However, the migration process will

Page 98

have a significant impact on disabled people, their families and carers and will take at least until late
2024 to be completed. 
Whilst we had been able to reduce referrals to foodbanks by using the Food Poverty Referral
Gateway in North Lanarkshire, evidence from the foodbanks indicate that referrals have started to
increase again.  Work carried out with the foodbanks has identified that the timescales and process
around the administration of universal credit remains to be impacting on this, as well as the
pandemic, recovery of the pandemic and the cost-of-living crisis. The Cash First approached adopted
by North Lanarkshire in 2015, continues to lead the way across the country with the Scottish
Government, Trussell Trust and other Local Authorities adopting the model. 
An example of how well the Cash First approach works is outlined by a resident who was assisted
with the model; 
“I thought my only option was a foodbank the welfare rights officer helped me get a grant and I
could choose what I wanted for my family….When they checked my benefits I didn’t know that I could
get help with looking after my daughter……it has made a big difference” Mother with 3 children
(Coatbridge) 
Across Scotland, there are also some early reports of the impact of the Scottish Child Payment
benefit on referrals to foodbanks reducing for families, since its introduction in November 2022, for
all children under 16. 
Over the next two years, North Lanarkshire Council are working in partnership with the Trussell Trust
and the Third Sector Advice Services in a pilot to augment the exis�ng Food Poverty Gateway, this
together with embedding The Pledge and Sco�sh Government and North Lanarkshire’s commitment
to “cash first” approaches will ensure no one is left without food. 
The strategy and ac�on plan 2023-26 will build on our achievements and work towards mee�ng the
challenges our communi�es face.

Page 99

LOCAL CHILD POVERTY ACTION REPORT – ACTION PLAN 2023 - 2026 
Appendix One – Cost of Living Survey – Quotes From Children and Young People In North Lanarkshire

Page 100

How is the Cost of Living Affecting You? 
Comments Made In Respect of Food Number
of
Comments
Comments Regarding Activities Number
of
Comments
Comments Re Energy/ Fuel Number of
Comments
Comments on clothing & Other
Issues
Number
of
Comments
I cant really afford as much food as I used to,
I must ration and save some
3  I am unable to afford out of school
activities/socialising with friends
8 Being told to switch off lights and
appliances to use less electricity
50 Cannot afford to buy clothing / buy
clothing that I would like
7
Affording school meals is tough with how
much everything costs
7 I am unable to afford driving
lessons
5 Increase in heating prices and
heating is on less
40 Less treats / treats are too expensive 4
I am unable to get the things I want in a
weekly shop, like snacks or branded
foods
22 Less time watching TV 5 Waking up cold and going to bed
cold
40 Tutoring is expensive 2
Unable to heat food  2 Can’t play on my consoles as much 21 Using more blankets to stay warm 1 I never get the treats that I used to
get
5
Less money is given to me for lunch 2 Less or no money to buy things for
the house
19 Being told to be quicker in the
shower
45 Unable to replace things (school
clothing/equipment)
3
Harder to afford food and electricity as I
now have a brother
1 Unable to charge my
phone/games as often as I did
20 I need to put on more clothes
rather than using the heating
6 My pet food is really expensive 2
I am told not to waste food as it costs
too much now
1 Less or no money when I am going
out
1 Not able to travel as petrol costs
too much
6 The strawberry and chocolate milk
has been taken away at school 
1
My food costs more 5 Prices have gone up at football 1 Energy saving hour 1 Vet bills are expensive 2
School dinners are too expensive 7 Travel costs to and from school
are increasing
1 Put less water in the bath 1 I am not allowed to spend money in
shops
4
There is not a lot of food in my house 14 Having less friends because you
can’t afford to go out
1 Told to always close the door to
keep the heat in
11 More arguments at home 7
Food and drink is more expensive 13 Can’t afford to do sports 1 No longer use heaters or dryers to
dry clothing
1 More worry in the household to
keep everything working
1
Not getting the food I want as it is
getting dearer
2   I am not allowed to have the
heating on
20 Cost of lunch is rising 5
Buying cheaper food, not branded, not
good quality
7   More cautious about using
electricity and lights
4 Travel too expensive 1
Buying less food and fridge rarely
stocked
3   I am told that gas and electric is
expensive
2 Not able to go out with friends 6
Food prices are rising 11   Wary about using heating 2 Less going out for meals 6
Takeaway food costs rising 3   Cant afford to heat home 4 Things cost a lot of money/ price
increase
2
Smaller portion sizes 1     Lack of opportunities at school 6 
How Does The Cost Of Living Affect Others In The Community?

Page 101

Comments Made In Respect of Food Number
of
Comments
Comments Regarding Activities Number
of
Comments
Comments Re Energy/ Fuel Number of
Comments
Comments on clothing & Other
Issues
Number
of
Comments
People cannot afford to feed family and
have 3 meals a day
31 People cannot afford to socialise 8 People cannot heat their homes 41 Unable to afford dental care 3
Students unable to concentrate on learning
as they have not eaten
2 People cannot afford to pay for clubs 2 Elderly unable to heat their
homes/bills
2 People are unable to purchase new
clothing to keep warm
7
More people relying on foodbanks and
having to choose whether to eat or heat
their homes
17 House prices and rent increasing, so
its harder to buy or keep houses,
leading to more poverty
1 Unable to travel to work which leads
to unemployment (maintain / fix a
care or afford travel)
2 People cannot afford to pay for their
house or their rent
23
People are unable to heat their food 1 More unemployment 1 People are unable to heat their food 1 People are unable to give their kids
treats
1
Hungry at school because the breakfast club
has stopped
1 People are without jobs and cant pay
for things
4 Too expensive to travel (public
transport / petrol)
16 Unable to socialise due to costs of gas
and electricity / petrol
3
Unable to help feed family members due to
cost of food
1 Community no longer open 1 People cant heat their homes or their
food 
16 People can’t afford school supplies 2
People are going days without food 2 House prices and rent increasing, so
its harder to buy or keep houses, 
Can’t afford to wash themselves 1 People can’t afford pet bills 2
People are unable to afford food or hygiene
products
6 Cost of travel means unable to see
family/friends
7 People are going to bed cold 2 More people becoming homeless 18
People can’t feed themselves or their
children
14   Unable to heat or feed themselves
which makes the unwell and unable to
work
10 More strikes 3
People losing jobs 3
People are having to buy in cheaper shops 3   Costs more for fuel 16 Rise in crime 1
No money to buy lunch 5   Going cold 1 Not a lot of money 1
Rising food prices / branded foods are too
expensive
4     Bills increasing 3
Shops closing 3
People unable to afford food and relying
more on foodbanks
18     More people taking on second jobs 3
People becoming stressed 2
Unable to help feed family members due to
cost of food
1     Making people poorer 3
Debt increasing  1 
What Can We Do To Help?

Page 102

The Cost Of A School Number
of
Comments
Financial Education Number
of
Comments
Transport, Fuel and Food  Number of
Comments
Other Comments  Number
of
Comments
Lower the cost of school meals 39 Financial Education 36 Free transport 18 Free child care 2
Ensure students get a free meal (Breakfast
during or after school)
16 Learning about money within school
(how to pay bills, budgeting and
managing money)
36 Free electric car charges 1 Reincorporate the library its critical part
of the school and gives people a space
to read
2
Free after school activities 18 Taught about money / managing
money in school
7 Cheaper trains 1 Ask for opinions from school pupils on
new developments before
implementing things that don’t get used
2
Free school uniforms 22 How to budget and handle money as
part of the WPS course
2 Face problems in front of us and
reduce stress, such as school buses
arriving on time
1 Clubs for families to get food and heat 1
Free clubs 9 Make everyone feel equal and
understand more about poverty and
money
2 Help kids with cooking so we can
make meals on basic food as opposed
to buying pre-made expensive
1 Give people money 1
Free school meals for everyone  67   More foodbanks / food donations 10 Lower prices 25
Free/lower price of school trips 32   Clubs for families to get food and heat 1 Advertise more help 3
Borrow laptops from school to use at home 6   More food donations 8 More homeless places 3
Free after school clubs to allow people to
work longer
13   Lower prices of electricity / gas 3 Pay less rent 6
More fundraising 2
Free breakfast clubs 18   Have emergency money to give
people for heating
1 Ensure that poverty proofing is in place
in all schools
1
Make after school clubs more affordable 7   Cheaper gas prices 2 Lower costs for basic needs  2
All equipment/stationary needed for school
should be free
4     Give additional money to those
struggling
2
Wages are enough to afford things 4
Give money for school lunches to let us
choose what we want 
12      
More money from government 1
Make a uniform bank 4     More grants to assist with costs 1
Stop school uniform as it costs a lot 1
Reduced days in the school week so people
can afford to come to school
1     Lower the price of football parks  1
Lower locker charges 3     Free Glasses  2
Change the requirements for free school
meals as salaries are not changing but food
is 
1     Allow people longer to pay back loans
and their rent
1
Lower price of clubs outside school 2     Increase wages and lower taxes 3
Increase our EMA 4       
“The Three Questions” Sessions – General Comments From Children and Young People Across North Lanarkshire

Page 103

My mum panics and
cries about money 
Harder to afford food
and electricity as I
now have a brother  
I worry about if we
can afford my needs
now rather than my
wants  
Buying things causes
arguments in my
house  More worry / stress
for adults at home 
I only have one meal
per day as its too
expensive 
I am poor now 
I get anxious when I go to the shop
to buy food.  My dad is off work
and is on sick pay. In the next
couple of months, he will be on half
pay and I am worried how we will
be able to afford anything.
Dad is usually out of money
when is on full pay.  I’m
worried what will happen if
he runs out of money half
way through the month
Buying things causes
arguments in my
house 
My clubs cost to
much
You need to think
about trips and how
much they are 
My brother needs
help to pay for his
electricity
Money is becoming a
controversial subject
between friends 
Granpa who has
grandchildren staying at
his home has had to stop
them staying as he cant
afford to feed them
Our gas isn’t las�ng
as long as it used to,
needing topped up
more o�en
I go to bed cold
My house is cold 
I am cold in my room
People are being
bullied 
My gran has went for
surgery and needs
hea�ng on all the �me
which is very expensive
My aunty needs to stay
over or wash at ours
because she cant afford
her bills or cousins needs
My neighbour is very sick
and he is worried about
the cost of his rent 
My neighbour is very sick
and he is worried about
the cost of his rent 
During the strikes, students taking
exams were struggling because teachers
were off so much to get paid more
because of rising costs

Page 104

No embedded text on this page.

Page 105

No embedded text on this page.

Page 106

Appendix 3
NLC Interim Impact Assessment form 
Public Sector Equality Duty and Fairer Scotland Duty 
Section 1. About the Policy
1.1 Name of the policy / strategy / function / procedure: 
Tackling Poverty Strategy – Forward to a Fairer North Lanarkshire/Action Plan 
Is this a: - 
A new policy /strategy / function / procedure / service                     
Budget saving                     
Review of policy /strategy / function / procedure    
Review of Service                       
Other (please specify) 
Is this is a key strategic decision subject to the Fairer Scotland Duty Yes   
No     
1.2 Person Responsible for the policy etc.
Name: Job Title and Service / Team:
John Campbell  Business Manager Tackling Poverty 
1.3 What is the scope of the
assessment?
 Detail where appropriate
Whole of the organisation  All Council Services, CPP’s and External Services
Service specific  
Discipline specific  
Other  Wider Partners including Third Sector, Community
Groups and residents. 
1.4 What is the policy/ strategy/ function/ saving trying to achieve / do? 
Poverty is a significant feature of Scottish society and affects many people in different
ways. Whilst low income and material deprivation are issues rightly at the forefront of the
poverty debate, we recognise that poverty should not merely be reduced to a question of
income or material well-being alone; it is also a matter of health and well-being. There is a
complex, interlinking relationship between factors that define and influence poverty and
these cannot be considered in isolation.

Page 107

The Plan for North Lanarkshire sets out the committed to focus on the things that will
significantly improve the quality of life and well-being for all our residents, but the supporting
evidence base highlights that challenges remain.  A Programme of Work to 2028 has been
developed to ensure a heightened and more strategic focus on not only sustaining the
economic and community aspects that will enable local people and communities (and the
place that is North Lanarkshire) to thrive, but also on ensuring a more targeted approach to
improving social, health, and economic conditions and maximising opportunities to escalate
the delivery of improved outcomes for those that need it most, thus turning the vision of
inclusive growth and prosperity into a reality.  
Moving forward, the Tackling Poverty Strategy is a key area of activity in the Programme
of Work and a major step in ensuring that our residents are offered opportunities, support,
advice, and information that will address the drivers of poverty through: -
• Increasing income via employment;
• Maximising income via social security benefits;
• Reducing the cost of living; and
• Holistic Supports.
The Action Plan within the Tackling Poverty Strategy details the key elements and
priorities of the new Towards a Fairer North Lanarkshire – Tackling Poverty Strategy 2023
to 2026. 
In addition, the Strategy encompasses the statutory requirement to prepare and publish a
Local Child Poverty Action Report for North Lanarkshire for 2022/23. (Appendix 2) and
reflects the ambition of the national Tackling Child Poverty Delivery Plan 2022-26 – Best
Start/Bright Futures published by the Scottish Government in April 2022 as the second of
3 delivery plans required by the Child Poverty (Scotland) Act 2017. 
In delivering these priorities we will ensure that our policies and procedures have been
“poverty proofed” to ensure maximum impact and avoid unintended consequences in line
with our Fairer Scotland duties and effective and co-ordinated approach to tackling
poverty. 
1.5 If this is a budget saving, how will the saving be achieved?
N/A
Section 2. What do I know now?
2.1 Who are the stakeholders and beneficiaries? 
All Residents in North Lanarkshire, All Council Services, NHS Lanarkshire, Community
Planning Partners, Third Sector and Private Businesses.
2.2 What data, consultation, research and other evidence or information is available
relevant to this assessment? (This is a desktop exercise) 
North Lanarkshire is the fourth largest authority area within Scotland, with a population of
340, 180.  It is situated in the heart of Scotland with connectivity to the rest of Scotland,
the UK and the world.  As the fifth most densely populated council area, North Lanarkshire
is divided into 21 wards which are represented by 77 elected members.   
Historically the local authority has experienced higher than average levels of deprivation
with the Scottish Index of Multiple Deprivation (SIMD) published in January 2020 identified
that across North Lanarkshire, 50,897 people are income deprived, that equates to 15% of

Page 108

our population as opposed to the Scottish average of 12%.  Of the 50,897-income
deprived population; 
 28,426 live in the 20% most deprived datazones and 18,251 live in the 15% most
deprived datazones
 22,426 income deprived people live outside the 20% most deprived datazones
 32,646 income deprived people live outside the 15% most deprived datazones.  
North Lanarkshire is ranked 6th in terms of its share of datazones in the 20% most
deprived, sitting behind; Inverclyde, Glasgow, North Ayrshire, West Dunbartonshire and
Dundee.  
5 North Lanarkshire datazones are within the 1% most deprived areas of Scotland. Two of
these datazones have moved into the worst 1% from their position in the 2016 SIMD;
Greenend (SO1011609) and Coatbridge Time Capsule (SO1011561) 
Other data considered were, Child Poverty Rates, Housing data, educational data,
Employability data, internal data for income maximisation, economic data and Health and
Wellbeing data. 
Over the past number of years, progress in developing local approaches to tackling poverty
and reducing inequality in North Lanarkshire, have been strengthening with activity focused
on the key drivers of poverty, via the ‘Towards a Fairer ‘North Lanarkshire Tackling Poverty
Strategy. 
We know that poverty is experienced disproportionately by particular groups of people:
• Older women are more likely to be poor. In 2015-18, after housing costs are
accounted for, 24% of children, 20% of working age adults and 15% of
pensioners in Scotland were living in relative poverty
• Disabled people are more likely to live in poverty. In 2015-18, the poverty rate after
housing costs for people in families with a disabled person was 24%. This
compares with 17% of people in a family without a disabled person who were in
poverty. Disabled people are twice as likely to be out of work and earn less than
non-disabled people
o Women are more likely to live in poverty.
o 90% of lone parents are women
o More likely to work part time in low wage jobs
o Greater impact from Welfare reform
o In 2016 to 2017 women earned on average £1.90 an hour less than me
• People from minority ethnic (non-white) groups were more likely to be in poverty,
both after and before housing costs, compared to those from the 'White - British'
group. After housing costs 38% of people from 'Mixed, Black, Black British and
Other' ethnic groups and 34% of 'Asian or Asian British' ethnic groups were in
relative poverty after housing costs. In comparison 18% of 'White British' people
were in relative poverty.

Page 109

• Gay men are more likely to experience poverty than heterosexual men. Muslims
most likely to be living in poverty. In 2015-18, 41% of people who identified their
religion as Muslim were living in poverty after housing costs 
This Tackling Poverty strategy focuses on the key drivers to reduce poverty which are;
Income from employment, reduce the cost of living and increase income from social
security benefits
2.3 Considering the information in Section 1 and 2.1 and 2.2 
2.3.1 If this policy is subject to the FSD what does it suggest about the impact or
potential impact on socio-economic disadvantage? (please refer to FSD Interim
Guidance)                                          
Low
income
The Strategy aims to increase the income of
unemployed and employed residents of North
Lanarkshire                                           
Low
wealth
The Strategy will provide financial inclusion and improve
residents ability to deal with the cost of living 
Material
deprivation
The Strategy will reduce material deprivation among
residents                                  
Area
deprivation
The Strategy will target areas of deprivation 
2.3.2 Are any of the people/communities listed below likely to be more affected by
this policy than others?  
People who share one or more
of the protected characteristics
of the Equality Act 2010
Yes Details No Details Don’t
Know
Age (a particular age or range
of ages) 
 Older People and
Children and Young
People can be more
affected by poverty than
other age groups e.g.
Older women
experience poverty
worse than older men,
underemployed young
people and those on
zero hours contracts
etc. 
Disabled people and people
with long term health
conditions
 Approximately,  30,000
people in North
Lanarkshire are in
receipt of a disability
benefit and the cost of
living with a disability
costs on average £550
per month than a non-
disabled person. All of
this means that 47.5%
of disabled people live
in poverty. 
Women and men, girls and
boys
 The welfare reforms
changes and cost of
living crisis, in particular

Page 110

Universal Credit, 2 child
rule and under
occupancy rules, can
have a worse impact on
women.
People defined by their race,
colour and nationality, ethnic or
national origins.
 Unemployment rates for
BME people is higher in
NL than for white
people. 
Married people and civil
partners
 The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit, can
have on people.   
Pregnant women and new
mothers
 The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit, 2 child
rule and under
occupancy rule, can
have an impact on
women.   
Lesbian, gay and bisexual
people
 The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit and
under occupancy rule,
can have an impact on
lesbian, gay and
bisexuals.  Gay men
are known to
experience greater
poverty than straight
men.   
People transitioning from one
gender to another
 The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit and
work
commitments/sanctions,
can have an impact
people transitioning.   
People of different religions or
beliefs or non-beliefs
 Muslim people are more
likely to experience
poverty than other
religious groups. 
Other groups   
Children and families  The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit, 2 child

Page 111

rule and under
occupancy rule, can
have an impact on
children and families.
Homeless people  The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit, work
commitments and under
occupancy rule, can
have an impact on
homeless people. 
Looked after and
accommodated people
 The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit, can
have an impact on
looked after and
accommodated people.   
Care leavers  The welfare reforms /
changes and cost of
living crisis, in particular
Universal Credit, can
have an impact on Care
leavers. 
Carers – paid / unpaid, family
members
 It is well documented
that many carers are
living in poverty.     
Asylum seekers  People seeking asylum
are very limited in their
ability to access
benefits and
employment with limited
rights so are at great
risk to extreme poverty. 
Employees – full and part time.
Including SES, MAs etc.
 Some of our employees
may be experiencing in
work poverty.   
Others     
2.4 Do you have evidence or reason to believe that this policy will, or may
potentially affect the Council’s duty to: (Please tick all that apply). 
Yes No Don’t
Know
1. Eliminate unlawful discrimination, harassment and victimisation and
any other conduct prohibited by the Equality Act 2010?
  
2.Advance equality of opportunity between people who share a
relevant protected characteristic and those who do not 


Page 112

3. Foster good relations between people who share a protected
characteristic and those who do not?
  
4. Protect and promote human rights?   
5. Reduce socio-economic disadvantage   
Please provide details.
The purpose of the Tackling Poverty Strategy is to ensure that there is an overall strategic
approach to tackling poverty and inequality across North Lanarkshire.  There has been
and is good work being done by all services and partners, however, this is fragmented and
at times duplicated or in fact at odds with other policies and approaches we are taking. 
The Tackling Poverty Strategy will ensure the one council approach within the Plan for
North Lanarkshire is being delivered, with all tackling poverty initiatives falling under the
umbrella of this strategy and associated policies and plans; 
 Economic Regeneration Delivery Plan
 Community Engagement Strategy
 Education and Families Improvement Plan
 Children Services Partnership Plan 
 Local Housing Strategy
 Equality Strategy 
Section 3. What else do I need to know /find out?
3.1 Further consultation – Please use the table directly below to say who you will
consult with (tick Yes or No). Consider those groups from section 2.3 where you
ticked yes or don’t know. Once consultation has taken place provide the details
below. 
People and
communities 
Yes No Describe what you did, with whom and when. Please
provide a brief summary of the responses gained
and links to relevant documents, as well as any
actions
Age (a particular age
or range of ages) 
  Please see section Other Groups about the
consultation and engagement process. 
43% of the respondents were aged between 25 and
39, followed closely by 39% aged between 40 and
49. Only 2% of those responded were aged 65 and
over 
The main household types responding were:
• 35% were couple living with child(ren) in
education and/or working age children
• single adults living with dependent child(ren)
(20%)
• single adults living alone (13%)
• working age couples (16%)
Disabled people and
people with long term
health conditions
  Please see section Other Groups about the
consultation and engagement process
The main concern for this group pressures of paying
household bills (fuel), transport, cost of food,

Page 113

employment for disabled people, mental health
impact and benefits, in particular disability benefits 
Women and men,
girls and boys
  Please see section Other Groups about the
consultation and engagement process
People defined by
their race, colour and
nationality, ethnic or
national origins.
  Please see section Other Groups about the
consultation and engagement process. 
3,369 respondents less than 5% told us their
ethnicity. 
Married people and
civil partners
  Please see section other groups about the
consultation and engagement process. 
We do not know if there were married and civil
partners who responded, however, of the
respondents:
• 50% were couple living with child(ren) in
education and/or working age children
• working age couples (16%) 
Pregnant women and
new mothers 
 Please see section Other Groups about the
consultation and engagement process. 
We do not know if there were any pregnant or new
mothers who responded. However, of the
respondents 20% were single adults living with
dependent child(ren).
Lesbian, gay and
bisexual people 
 Please see section Other Groups about the
consultation and engagement process 
We do not know the sexual orientation of the
respondents 
People transitioning
from one gender to
another 
 Please see section Other Groups about the
consultation and engagement process. 
We do not know the transgender status of the
respondents 
People of different
religions or beliefs or
non-beliefs 
 Please see section Other Groups about the
consultation and engagement process. 
We do not know the religions or belief of the
respondents. 
Other groups /
general consultation 
√ 
In addition to the facts and figures about North
Lanarkshire, it is important that we dig much deeper
and continue to listen and learn from the lived
experience of the people living in poverty in our
communities.

Page 114

In the previous strategy a survey was carried out
asking people “what makes life more difficult for
you financially?”.  Following the impact of the covid
19 pandemic and in the middle of the cost of living
crisis, the survey was carried out again, asking the
same questions.   
The council developed and re-issued the survey in
March 2023. Both an online and paper version asked
what makes life financially difficult for the people of
North Lanarkshire. The results have helped shape
and inform this Tackling Poverty Strategy and our
response to addressing poverty. 
See Appendix 2 of the Tackling Poverty Strategy. 
The survey went live on 15th March 2023. It was
published on the NLC consultation page of our
website, advertised on social media and sent by text
message to parents and carers.  NHSL, One Parent
Families Scotland, Routes to Work, Voluntary Action
North Lanarkshire and North Lanarkshire Advice
Network partners disseminated the survey via their
own platforms. Paper surveys were supplied to those
who could not access the online version and in
particular to English for Speakers of Other
Languages (ESOL) groups. This was useful in
reaching those within our communities who
otherwise may not have their views represented. A
total of 3,369 responses were prepared for analysis,
with a representation from all Community Board
Areas. 
50% of people who responded to the survey were
from families of a couple living with child(ren) in
education and/or working. 34% were from families of
a single adult living with dependent child(ren). 
Of the 3,369 respondents over 90% said they were
‘White/Scottish or White British’. With less than 5%
indicated they were people defined by their race,
colour and nationality, ethnic or national origins. 
When looking at reducing the cost of living 43% of
respondents reported that repaying debts
contributed to their financial difficulties – 20% also
reported high interest debt repayments were an
issue. This will inform our work around affordable
credit and forming closer links with local credit
unions. 
Childcare remains a barrier to employment with a
third of respondents reporting that childcare is not

Page 115

affordable, while 22% found childcare did not meet
their needs. 
The Tackling Poverty Team have embarked on a
communications programme called “The Three
Questions” across all our communities, this will be
a continuous programme which will become the
heartbeat of our Strategy, shaping and underpinning
everything we are doing across the local authority. 
The “Three Questions” have been shaped around
the cost of living crisis, we simply ask; 
“How is the cost of living impacting you?”
“How is the cost of living impacting others in the
community?”
“What would you like us to do about it?” 
The Three Questions have been taken to schools,
both Primary and Secondary, as it is important that
our children and young people’s voices are heard in
the shaping of our Strategy. 
Children and families   Please see section Other Groups about the
consultation and engagement process. 
When asked what the children and young people
wanted us to do about it, the top two answers from
the children and young people were: Free School
Meals for everyone and financial education.  The
children and young people expressed that they
wanted to learn about money “make everyone feel
equal and understand more about poverty and
money….learn about money, how to pay bills,
budgeting and money management”. 
When asked how the cost of living affected them, the
impact on socialising was a major issue for the
children and young people, whilst 21% stated that
they could no longer afford after school activities and
socialising with friends, 56% stated that they could
no longer play their consoles, charge their phones as
much, all forms of socialising for younger people.
Homeless people   Please see section Other Groups about the
consultation and engagement process 
We do not know if any of the respondents were
homeless.
Looked after and
accommodated
people 
 Please see section Other Groups about the
consultation and engagement process 
We do not know if any of the respondents were
looked after and accommodated.

Page 116

Care leavers   Please see section Other Groups about the
consultation and engagement process 
We do not know if any of the respondents were care
leavers
Carers – paid /
unpaid, family
members
  Please see section Other Groups about the
consultation and engagement process 
10% of respondents stated that they were a carer. 
Trade Unions    
Employee Equality
Forum 
 
Others   
3.2 What additional research or data is required? 
The Council is about to undergo an extensive community engagement exercise into the
lived experiences of the BME communities of North Lanarkshire and this will inform our
strategy. This engagement will also have the added benefit of being disaggregated by
age, sex and religion.
3.3 What does the additional research and data tell you about potential or known
effects? 
The research into the lived experiences of NLs BAME people and communities confirmed
the following: 
>Language is a key barrier in making effective use of services especially for those who
have little or no proficiency in the English language.
>There are concerns about the ability of the older generation to cope with the increase in
services provided online since the pandemic. Older BAME women in particular lack digital
skills and experience exclusion.
>The cost of living crisis is of great concern to the Afro-Caribbean community – Black
African males in NL have the highest rates of unemployment of all ethnicities. 
This tells us that any actions to tackle poverty need to: 
• Recognise that where language is a barrier people may be excluded from
accessing support and information.
• Where people are excluded digitally, information and access to support will need to
be provided in ways that meet needs. 
• Recognise that poverty among some ethnicities will further reduce their access to
digital inclusion. 
• For some groups the exclusion can be tripled because of all of the above -
language barriers, lack of digital access and lack of wealth. 
We will include the recommendations for action from the community engagement and
research into the Tackling Poverty Strategy Action Plan.

Page 117

Section 4. Assessing the impact and strengthening the policy
Considering all the evidence you now have from section 1-3, how will the policy affect
different people and communities in relation to equality, socio-economic disadvantage and
human rights?
4.1 How does/will the policy and resulting activity affect those with the
characteristics listed below (including employees)? Please use the table below to
provide details. 
Detail any Positive
impact
Detail any adverse
impact
If adverse how can
we mitigate this?
Where no mitigating
action is planned
please say why not
Age (a particular age
or range of ages) 
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, Holistic
supports and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income. 
Disabled people and
people with long
term health
conditions
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, Holistic
supports  and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social

Page 118

security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.
Women and men,
girls and boys
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
People defined by
their race, colour
and nationality,
ethnic or national
origins.
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
Married people and
civil partners
We have focused on
the key drivers to
reduce poverty

Page 119

which are; Income
from employment,
reduce the cost of
living, Holistic
supports and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.
Pregnant women
and new mothers
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
Lesbian, gay and
bisexual people
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, Holistic
supports and
increase income
from social security
benefits. Therefore
we would expect to

Page 120

see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.
People transitioning
from one gender to
another
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, Holistic
supports and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
People of different
religions or beliefs or
non-beliefs
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, Holistic
supports and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them

Page 121

more disposable
income.
Other groups      
Children  and
families
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
Homeless people We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, Holistic
supports and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
Looked after and
accommodated
people
We have focused on
the key drivers to
reduce poverty
which are; Income

Page 122

from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.
Care leavers We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
Carers – paid /
unpaid, family
members
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income

Page 123

increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.
Employees – full and
part time. Including
SES, MAs etc.
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living holistic
support, and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
Others N/A   
4.2 What measures could be taken to strengthen the policy / strategy to help
advance equality of opportunity, foster good relations, promote human rights and
reduce socio-economic disadvantage.
It is clear that North Lanarkshire need to address poverty, additional research will be
needed through the period of the strategy to ensure that the planned outcomes are being
met. We would also require any additional update research from a national basis. 
Internal Audit carried out an audit of the adequacy and effectiveness of the Council
approach to progressing the Tackling Poverty and the associated key corporate risk.
Internal Audit assessed the audit as providing ‘reasonable assurance’ as they considered
that the Tackling Poverty Strategy and action plan have been appropriately integrated into
the Council’s wider plans and appropriate governance and risk management arrangements
in place and identifying a small number of areas where scope for improvement exists. 
Consideration will need to be given to target particular groups in ways that meet their
needs. For instance – Connect with local Mosques and Muslim Women’s Groups/ DPOs /
Older people’s organisations etc. to ensure they are targeted as part of any campaigns /

Page 124

income maximisation efforts, / opportunities etc. Make sure information is accessible to
different people.   
4.3 Considering questions 4.1 and 4.2 what actions / measures will be put in place
before introducing this policy please provide details. 
Action Timescales Responsible Officer Review details
(include timescales)
The Strategy will have
an Action Plan that
outlines the actions
required to reduce
poverty in North 
Lanarkshire
2023 - 2026 John Campbell
Business Manger
Tackling Poverty 
Yearly (March 2024) 
Section 5. Monitoring, evaluating and reviewing
5.1. How will you monitor the impact and effectiveness of the new policy? 
The Strategy has a number of key measures which we will work together to fulfil, with the
responsibility for monitoring this detailed. Our communities and protected groups will know
we are getting things right by having; 
 An improvement in the health and wellbeing of our residents
 Fewer households living in poverty
 Reduction in child poverty
 Fewer people unemployed and in receipt of out of work benefits
 Reduction in the number of people economically inactive
 An increase in the number of people paid at least the real living wage
 An increase in the number of affordable homes
 Fewer young people who are not in education, employment or training
 Improved education attainment
 Fewer people with no qualifications or skills training
 Fewer households in fuel poverty
 Maximise income through social security benefits
 Maximise income via new Scottish social security benefits for children
 More people with numeracy skills enabling them to manage their money
 Reduce number of people in debt
 Increase number of people who have access to affordable credit
 Effective heat maps to inform residents of access to services
 Increase community consultation 
Section 6.  Making a decision and sign-off 
Recommendation                    Tick Comment (where applicable,
please give more information
e.g. where to pilot, what
modifications, etc.)
Timescales

Page 125

Introduce the policy    September
2023
Adjust the policy then
introduce   
Introduce the policy with
justification regarding
potential adverse impact   
Stop and withdraw the
policy 
Name of Policy Tackling Poverty Strategy – Forward to a Fairer North Lanarkshire
Head of Service /Senior Manager sign-off: 
Name  Job title and division/
team 
Date  Signature 
Alison Gordon  Chief Officer -
Education & Families -
Integrative Practice
(CSWO) 
For further information please contact:
Name: John Campbell 
Job title:  Business Manager Tackling Poverty 
Service: Education and Families
Contact details: campbelljohn@northlan.gov.uk   01698-332566

Page 126

Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
If having read the Report template guidance you have identified that your report has an
impact on children and young people’s rights and wellbeing, the following Children’s Rights
and Wellbeing Impact Assessment (CRWIA) template should be completed. 
Where an impact has been identified, a summary of the impact identified following
completion of the impact assessment (and the provision that has been made to ensure there
has been appropriate consideration of the relevant Articles from the United Nations
Convention on the Rights of the Child (UNCRC)) requires to be included in the Report at
section 5.11. 
Where an impact has been identified, a copy of the last section in this template (i.e. the
CRWIA - Stage 3 Publication Template summary) should be as an Appendix to your report. 
If you require further support or guidance in order to complete this section of the report
template - or to complete the Children’s Rights and Wellbeing Impact Assessment (CRWIA)
template - please e-mail the Community Learning and Development team at
CLD@northlan.gov.uk 
1.  Name the policy and describe its overall aims. 
North Lanarkshire Tackling Poverty Strategy “Toward a Fairer North Lanarkshire”
This is a high level plan outlining the focus and priorities for NL and its partners for
2023 – 26 ;
• To tackle poverty across our communities using the 4 drivers;
Increase income from employment, reduce the costs of living, increase income
from social security benefits and holistic supports 
• To reduce child poverty across North Lanarkshire 
2.  What aspects of the policy/measure will affect children and young people up to the
age of 18?
The Articles of the UNCRC and the child wellbeing indicators under the Children and
Young People (Scotland) Act 2014 apply to all children and young people up to the
age of 18, including noncitizen and undocumented children and young people. 
The Tackling Poverty Strategy is relevant to all children, young people and families in
North Lanarkshire. This includes non citizen and undocumented children and young
people. 
The Tackling Poverty Strategy incorporates the Local Child Poverty Action Report and
the work being done across North Lanarkshire to eradicate poverty in our
communities, working with partners in NHSL and the third sector to achieve the
outcomes detailed within the Action Plan.

Page 127

Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
3.  What likely impact – direct or indirect – will the policy/measure have on children
and young people?
‘Direct’ impact refers to policies/measures where children and young people are
directly affected by the proposed changes, e.g. in early years, education, child
protection or relevant to care experienced children. ‘Indirect’ impact refers to
policies/measures that are not directly aimed at children but will have an impact on
them. Examples include: welfare reforms, parental leave, housing supply, or local
transport schemes.   
The priorities and actions seek to improve the experience of services and outcomes
for all children and young people. Although relevant to all children and young people,
in the most part, target those who are identified as disadvantaged or in need of
additional support. 
Through the fourth driver “holistic supports” there is clear legislative and strategy
links with the Childrens Services Plan. 
Direct Impact – work identified within the action plan in relation to income
maximisation and financial education will have a direct impact on children and young
people 
Indirect Impact – the tackling poverty strategy identifies areas within the action plan,
such as parental support to employment initiatives, house building programmes
which are not directly aimed at children but will have an impact on them.   
4.  Which groups of children and young people will be affected?
Under the UNCRC, ‘children’ can refer to: individual children, groups of children, or
children in general. Some groups of children will relate to the groups with protected
characteristics under the Equality Act 2010: disability, race, religion or belief, sex,
sexual orientation. ‘Groups’ can also refer to children by age band or setting, or those
who are eligible for special protection or assistance: e.g. preschool children, children
in hospital, children in rural areas, looked after children, young people who offend,
victims of abuse or exploitation, child migrants, or children living in poverty. 
All children and young people in North Lanarkshire, and a small number of children
and young people who live outside of NL that have connections e.g. through family,
placement or education. 
We know that children and young people who have protected characteristics under
the Equalities Act are more likely to require additional or intensive supports at stages
in their lives or throughout their lives. An Equalities Impact Assessment process has
taken place alongside the development of the planning process.
There is information in the JSNA about particular groups of children and young
people that are known to encounter barriers to their wellbeing and realising their
rights. This is not exhaustive or exclusive and children and young people can associate
with multiple ‘groups’ or experience disadvantage. Local research and data tell us
that there are persistent and pronounced inequalities in some health and wellbeing
outcomes among children and young people in North Lanarkshire.  Poor outcomes in

Page 128

Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
one area of wellbeing are often accompanied – and potentially compounded – by
poor outcomes in another. 
All children and young people including ‘groups’ of children and young people are
supported by our GIRFEC approach and keeps children at the heart. As part of this
approach the Tackling Poverty Strategy works to ensure that the systems, processes
and pathways that are in place (and continually improving) in universal servicers to
identify at the earliest possible stage if the needs of a child are core, additional or
intensive. When support is planned each child is considered within their individual
circumstances. 
5.  Will this require a CRWIA? Explain your reasons. 
CRWIA Declaration-Tick the relevant section and complete the form 
CRWIA required.
YES- the plan will impact on children and young people in NL 
CRWIA not required. 
Authorisation-Policy lead
Name, title, division (or equivalent)
Date 
Alison Gordon, Chief Social Work Officer, Education and
Families
July 2023 
Person or group completing paperwork. 
John Campbell, Manager Tackling Poverty Team 
On behalf of Tackling Poverty Officers Action Group
July 23 
CRWIA Stage 2
The CRWIA – key questions 
1. Which UNCRC Articles are relevant to the policy/measure?
List all relevant Articles of the UNCRC - All UNCRC rights are underpinned by the four
general principles: non-discrimination; the best interests of the child; the right to life,
survival and development; and the child’s right to have their views given due weight.
The articles can be viewed here: UNCRC_summary-1_1.pdf (unicef.org.uk) 
Article Four – The state must do all it can, through passing legislation and creating
administrative systems, to promote and protect children’s rights.  With regard to
economic social and cultural rights. Parties shall undertake such measures to the
maximum extent of their available resources. 
Article Six – Right to life, survival and development 
Article Eighteen -  Parties shall take all appropriate measures to ensure that children of
working parents have the right to benefit from child care services and facilities for which
they are eligible.

Page 129

Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council 
Article Twenty Four – Right to the highest attainable standard of health 
Article Twenty Six – Right to benefit from social security 
Article Twenty Seven – Right to a standard of living adequate for a child’s physical,
mental, moral and social development 
Article Thirty One – Right to rest and leisure and to engage in play and recreational
activities and to participate freely in cultural life and the arts 
Article Thirty Two – The right to be protected from economic exploitation and performing
any work that is likely to be hazardous or to interfere with the child’s education or be
harmful to the child’s health 
2. What impact will the policy/measure have on children’s rights?
Positive/negative/neutral.
The Tackling Poverty Strategy will have a positive impact on children’s rights. 
The Tackling Poverty Strategy incorporates the principles of the Best Start, Bright Futures
policy to reduce child poverty across Scotland by 2030. The Strategy augments the
commitments made in The Promise and Whole Family Support to ensure that children will
not grow up in poverty. 
Implementation of the Tackling Poverty Strategy will be progressed by task groups and
working groups. We will continue to ask these groups to consider the articles most
relevant to their actions and the impact on children’s rights as part of the planning and
reporting process. Where appropriate, Children’s Rights and Wellbeing Impact
Assessments will be undertaken. 
As a partnership we promote the use of Children’s Rights and Wellbeing Impact
Assessments (CRWIA) to support partners and partnerships to apply these in all areas of
policy, strategy and development. 
3. Will there be different impacts on different groups of children and young people?
Which groups of children will be affected by the policy/measure?  Are there
competing interests between different groups of children and young people, or
between children and young people and other groups? 
There is potential for competing interests and exclusions. 
The priorities and actions seek to improve outcomes for all children and young people,
and, although relevant to all children and young people, on the most part, target those
who are identified as disadvantaged or in need of additional support.

Page 130

Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
Getting it Right for Every Child (GIRFEC) is the national approach that is embedded in
practice across the Tackling Poverty Officers Action Group. This approach includes
preventative measures and working to identify those who may need additional support at
the earliest possible stage.   
In identifying the priorities that are included in the Strategy there are completing
demands on what should be included and finite capacity and resources to deliver. The
processes to arrive at the priorities encourage broad representation and consultation.
Despite best efforts, not all groups and voices will be represented and reflection on the
process will identify improvements. 
The children and young people that are most vulnerable are often least visible and
seldom heard. Although the Tackling Poverty Officers Action Group recognises and applies
practices to promote inclusion there remains unmet and hidden needs. 
4. If a negative impact is assessed for any area of rights or any group of children and
young people, what options have you considered to modify the proposal, or
mitigate the impact?
If options to modify the policy/measure are included here, include associated
resource implications where relevant. 
The Tackling Poverty Strategy includes priorities and actions that will amplify the
incorporation of children and young people’s voices in the planning and decision-making
processes for individual children and young people and representative groups. 
Members of the Tackling Poverty Officers Action Group are represented on the Childrens
Services Partnership and work together in raising awareness and making sure everybody
is aware of UNCRC and children’s rights, this will lead to an increased awareness of where
children’s rights are not being upheld and therefore opportunities to act on this.  Where
issues arise these will be monitored through the Childrens Services Partnership
Continuous Improvement Group and reporting on children’s rights. 
5. How will the policy/measure contribute to the wellbeing of children and young
people in Scotland?
Outline how the implementation of the policy/measure will support our duties to
safeguard, support and promote the wellbeing of children in their area, with
wellbeing defined by eight wellbeing indicators. The indicators are: Safe, Healthy,
Achieving, Nurtured, Active, Respected, Responsible, and Included. More information
is available via the link below. 
SHANARRI+-+Wellbeing+wheel+-+full+text.pdf (www.gov.scot)

Page 131

Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
The Tackling Poverty Strategy directs resources and supports to tackle child poverty and
in doing this this will promote the wellbeing of children.  Tackling poverty in our
communities will help achieve the eight well being indicators for the children of North
Lanarkshire. 
6. How will the policy/measure give better or further effect to the implementation of
the UNCRC in Scotland?
This will inform the duty to report what has been done to further and better
children’s rights under the Children and Young People (Scotland) Act 2014. 
The Tackling Poverty Strategy will assist in both the prevention and lifting children out of
poverty, the Action Plan will be updated on an annual basis and reported on.   
7. What evidence have you used to inform your assessment?  What does it tell you?
The evidence base may include demographic information, academic research, service
monitoring/inspection reports, service evaluation reports, user surveys, etc. In
particular, look at what existing evidence tells you about children and young people’s
views and experiences of the relevant service(s); and/or what it tells you about
children and young people’s views of the policy proposal. Identify any gaps in the
evidence base and set out how you will address these. 
The Tackling Poverty Strategy considered the following information and evidence to
update the Strategy and Action Plan; 
 Our population and emerging needs
 DWP information
 Economic activity
 The voice of the community via the Three Questions
 The voice of our children and young people via the Three Questions School
Initiative
 What is currently working well 
The evidence base is continually evolving and will develop further during the lifetime of
the Tackling Poverty Strategy. 
8. Have you consulted with relevant stakeholders?
This would include public or targeted consultations with children and young people,
their parents/carers and the children’s workforce. 
Consultation has taken place in the community and with children and young people
within our schools, asking the Three Questions; “how is cost of living affecting you”, “how
is cost of living affecting others in the community” and “what would you like us to do
about it”.

Page 132

Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
9. Have you involved children and young people in the development of the
policy/measure?
Is there enough information on the views of the children and young people who will
be affected by the policy/measure that enables you to make an informed assessment
of impact? 
Children and young people have been consulted on the Three Questions; “how is cost of
living affecting you”, “how is cost of living affecting others in the community” and “what
would you like us to do about it”. 
With a programme being developed to ensure that this is a continual process throughout
the school clusters.

Page 133

Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
CRWIA – Stage 3- cannot complete until final copy – draft from pervious
CRWIA below
Publication Template 
CRWIA title: North Lanarkshire Children’s Services Plan 2023-26
Publication date: 
Summary of policy
aims and desired
outcomes. 
The Tackling Poverty Strategy 2023-26 outlines the priorities for
the next three years, to tackle poverty in our communities.  It
includes actions under the drivers to tackle poverty;
 Increase income via employment
 Reduce the costs of living
 Increase income via social security benefits
 Holistic Supports 
Executive summary  In North Lanarkshire we recognise that tackling poverty and inequality
does not fall to one Service, or one Sector, we must therefore work
together to use our resources effec�vely and efficiently to ensure that all
our communi�es have access to opportuni�es that will lead to beter
outcomes for people in terms of employment, wellbeing and inclusive
growth. 
This CRWIA was undertaken alongside an Equalities Impact
Assessment.  
Background  The Tackling Poverty Strategy 2023-26 is the current plan. It builds
on the previous plan, with the Action Plan reviewed annually. 
Scope of the CRWIA,
identifying the
children and young
people affected by
the policy, and
summarising the
evidence base. 
The priorities and actions seek to improve outcomes for all
children, young people and families, and although relevant to all
children and young people and families, on the most part,our
priorities target those who are identified as disadvantaged or in
need of some support. 
Children and young
people’s views and
experiences 
These are included through the Three Questions asked of the
children and young people in schools across North Lanarkshire.

Page 134

Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
Key findings,
including an
assessment of the
impact on children’s
rights, and how the
measure will
contribute to
children’s
wellbeing. 
The Tackling Poverty Strategy will help tackle the impact poverty
has on children and young people.  The Action Plan within the
Strategy brings together shared priorities and actions that will
impact positively on children, young people and families. 
Monitoring and
review 
The Action Plan will be updated on an annual basis by the Tackling
Poverty Officers Action Group, with regular updates being
provided to the Wellbeing and Tackling Poverty Committee. 
CRWIA Declaration 
Authorisation 
Lead
John Campbell 
Manager – Tackling Poverty 
Date 
July 2023
Chief Officer  Date