Democracy Spraffa

Item 18 - Improving Cancer Journey

North Lanarkshire Council · 22 March 2023
Back to Health and Social Care Integration Joint Board — 22 March 2023 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

REPORT 
SUBJECT:  Improving the Cancer Journey
TO:  Integration Joint Board
Lead Officer for
Report: 
Chief Officer  
Author of
Report: 
Head of Planning, Performance and Quality Assurance
DATE:  22 March 2023 
1. PURPOSE OF REPORT 
1.1 This paper is coming to the Committee:   
For approval  For endorsement  To note 
1.2 Following a paper being presented to the IJB on the 22 June 2021 endorsing the phase 1 application to
Macmillan Cancer Support to access funding of £2m to improve the cancer journey across Lanarkshire, this
paper seeks agreement to Phase 2 of the application. 
2. ROUTE TO THE BOARD 
2.1 This paper has been: 
Prepared By:      
Head of Planning,
Performance and Quality
Assurance
Reviewed By: 
HSCP CORE team 
Endorsed By: 
Chief Officer 
3. RECOMMENDATIONS 
3.1 The Committee is asked to: 
1) Endorse the application for funding from Macmillan Cancer Support to implement Phase 2 of
the Improving Cancer Journey approach in order to develop the support for people with a cancer
diagnosis and those affected by a diagnosis to improve the cancer journey for individuals, their
carers, their families and friends.          
4. BACKGROUND/SUMMARY OF KEY ISSUES   
4.1 Macmillan Cancer Support offered the Lanarkshire HSCPs funding totalling £2m to implement the
Improving Cancer Journey approach. Of the £2m being provided by Macmillan Cancer Support, £1m
is being provided directly by Macmillan Cancer Support and £1m is being match funded by the
Scottish Government. All of the funding is being administered by Macmillan Cancer Support.

Page 2

4.2 In June 2021 the North Lanarkshire IJB endorsed Phase 1 of a two-part application to the fund to
scope the local approach in partnership with VANL. 
4.3 The application to the fund was seen as an opportunity to align the ICJ approach to the Community
Solutions work led by VANL. Improving the journey for people with a cancer diagnosis and for those
affected by a diagnosis aligns closely to Community Solutions health and social care investment
programme focused on building communities where people can have full, independent lives. 
4.4 A Programme Manager was jointly appointed by North Lanarkshire HSCP and the South Lanarkshire
HSCP to lead on the implementation of the Improving Cancer Journey Programme across Lanarkshire.
The total cost of this post was included in the South Lanarkshire HSCP application and is £0.382m
over the five year period of the programme to 2026. 
4.5 An ICJ Lanarkshire-strategy meeting is in place to support the vision: 
“Improving the cancer journey (ICJ) will work in the community- with the community, to
ensure that those in Lanarkshire affected by cancer will receive information, support and
care they need, efficiently, at the right time, in the right place and in the right way. It is our
vision that by 2027, everyone in Lanarkshire affected by cancer is offered a personalised
and supported conversation through a holistic needs assessment to identify and support
their individual needs throughout their cancer journey.” 
4.6 Phase 1 of the North Lanarkshire application led to the appointment of a 0.5 WTE Senior Programme
Officer, to support and develop the implementation of the Improving Cancer Journey across North
Lanarkshire, working closely with the Programme Manager to achieve the agreed outcomes and
support the project evaluation. 
4.7 It has been possible to recruit a full time Programme Manager by combining the ICJ funding and funds
secured for a Social Prescribing lead. The post is held within the Community Solutions Programme
through VANL. 
4.8 The scoping work undertaken to support the phase 2 application includes: 
 Extensive engagement to refresh the Community Solutions investment strategy
 Development of Improving Lives approach within the Community Solutions Programme
including the proposals to appoint 6 community connectors funded through the HSCP Winter
Planning and Enhances Social Care monies agreed through the IJB in February 2022
 Learning from Support in the Right Direction connector role
 Learning from the First Point of Contact demonstrations work utilising the Three
Conversations model
 Wider experience and evidence of community-based, CVS support in improving people’s
health and wellbeing 
4.9 It was intended that the second part of the bid be submitted to secure additional funding of £652,000
to invest in localities to further develop and expand services and support to improve the cancer
journey. The second phase of the project being targeted to areas of greatest need and where
maximum benefit will be secured. 
4.10 The ICJ approach aligning to Community Solutions, Improving Lives will mobilise the community voice
around cancer as well as wider long term conditions to complement the national approach to
inclusion, promote successful engagement with more deprived communities and facilitate
volunteering models.

Page 3

4.11 The Phase 2 Application outlines the resource provided by Macmillan, which is equivalent to employ
3.5 whole time equivalent staff, will be matched against the funding within the Improving Lives
Initiative (ILI) of £412,800 to employ a team of 10 Community Connectors.  The total funding available
within ILI is just over £1million per year, with the remaining resource being used to build the local
capacity of CVS supports and services across the six localities in North Lanarkshire. This will ensure
everyone in North Lanarkshire diagnosed with cancer can easily access the support they need, when
they need it to enable them to live as well and as independently as possible. 
4.12 Macmillan are supportive of a two year application to match the timescales of the funding in place
for the 6 Community Connectors given the integration of the approach. 
4.13 The ICJ service will be made up of 3 WTE community connectors spread across 10 WTE staff who will
support people diagnosed with cancer with their non-clinical needs utilising a holistic needs
assessment discussing “what matters.” The service will be supported by a central point of
administration which will triage and coordinate all referrals across the whole of Lanarkshire, thus
creating a pan-Lanarkshire hub. 
5. IMPLICATIONS 
5.1 NATIONAL OUTCOMES
This relates to all nine national outcomes 
5.2 ASSOCIATED MEASURE(S)  
The key outputs and outcomes of the ICJ investment are detailed in the attached Macmillan
Investment Application. 
5.3 FINANCIAL 
The funding profile is detailed in the attached Application 
5.4  RISK ASSESSMENT/RISK MANAGEMENT 
The investment opportunity is non-recurring for a fixed period of five years overall but a 2 year
period in relation to Phase 2. It was therefore deemed essential that the funding opportunity
enhances already embedded approaches which will be sustained into the future.   
5.5 PEOPLE 
The impact on people affected by a cancer diagnosis and their carers will be monitored throughout
the duration of the ICJ approach. 
5.6 INEQUALITIES 
The Cancer Research UK Screening Inequalities Report Deprivation and Cancer Inequalities in
Scotland was presented to the IJB PFA on the 14 February 2023 The report highlights the significant
impact of deprivation on cancer incidence, diagnosis and outcomes. With NHS Lanarkshire
identified as the third most deprived Health Board in Scotland, the findings of the report are highly
concerning. 
Cancer incidence is 33% higher in the most deprived populations in Scotland in comparison to the
least deprived areas. It is estimated there are around 4,900 extra cancer cases every year in
Scotland attributable to deprivation, with lung cancer contributing nearly half of these. 
Further that cancer mortality is 74% higher in the most deprived population compared to the least
deprived. This gap has narrowed slightly since the Covid-19 pandemic, which may relate to people
from more deprived areas being more likely to die from Covid-19.

Page 4

The report notes that barriers to seeking help are more likely to exist for those living in more
deprived communities. A range of difficulties such as getting access to an appointment, getting an
appointment at a convenient time, being able to discuss health problems remotely, confidence to
talk about symptoms or thinking symptoms were related to an existing condition are all significantly
more prevalent in those from the most deprived communities (particularly around being able to
access appointments with health professionals). 
This development and Phase 2 of the funding application seeks to improve access to help, advice
and support across the localities of North Lanarkshire and target resources at those experiencing
the highest inequality. 
EQIA Completed: 
Yes  No  N/A 
6. BACKGROUND PAPERS 
None 
7. APPENDICES 
Macmillan Investment Application (MIA)   
CHIEF OFFICER 
Members seeking further information about any aspect of this report, please contact Morag Dendy by
emailing dendym@northlan.gov.uk

Page 5

Private and Confidential
Subject to Contract and Written Approval of Macmillan Cancer Support Limited and Macmillan Cancer Support
Trading Limited 
Macmillan Investment Application v6 20200310
Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). Also operating in Northern Ireland. 
Macmillan Investment Application (MIA)
Please provide the following information to allow your Investment Application for a Macmillan Intervention to
be recorded and considered 
Investment Application is
dated: 3 March 2023
Applicant (include all parties applying for the grant)
Enter Partner name, address of registered head office
North Lanarkshire Health and Social Care Partnership 
C/O Michelle Merryfield’s Office
Kirklands Hospital
Fallside Road
Bothwell
G71 8BB 
Registered Number if applicable – only required if partner is charity or company  
If more than one partner, please include details of all partners including registered number if applicable 
Enter Joint Working Organisation (JWO) name if any, address of registered office 
Registered Number if applicable – only required if JWO is charity or company 
Purpose of this document  
This document is a Macmillan Investment Application and any grant is subject always to written approval of
Macmillan and the execution by all the relevant Parties of the relevant binding Grant Documents provided
by Macmillan. It details the Intervention for which the Macmillan grant is being applied for. If the Grant is to
be awarded you will be sent your Macmillan Special Conditions Schedule with the Macmillan Standard
Grant Conditions and any relevant Annexes, which together will be the binding Grant Documents. To assist
with understanding this application, terms used in this application (in capitals) shall have the meaning set
out in the definition in the Macmillan Standard Grant conditions. It is important that you read the Macmillan
Standard Grant Conditions when making this application to understand how it would work as all grants
are subject to the Macmillan Standard Grant Conditions. By applying you are agreeing to the
aforementioned framework.
Please tick the box and enter name to indicate that you would be happy with the following:
Commitment to provide
Intervention as specified:  Ross McGuffie  ☐ date
EITHER: Commitment to
continue Intervention after
funding period: 
Enter name  ☐ date
OR: Commitment to fully support
the fixed term Intervention and
take forward outcomes 
Ross McGuffie  ☐ date

Page 6

Private and Confidential
Subject to Contract and Written Approval of Macmillan Cancer Support Limited and Macmillan Cancer Support
Trading Limited 
Macmillan Investment Application v6 20200310
Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). Also operating in Northern Ireland. 
Macmillan Contact Information 
(Mandatory) Macmillan Intervention Lead and any successor that may be appointed by Macmillan and
notified to the Partner, who is responsible for the wider relationship with the Partner 
Name Gordon McLean
Title Strategic Partnership Manager
Organisation Macmillan Cancer Support 
Address  c/o Macmillan Cancer Support
2nd Floor
Atrium Court
50 Waterloo Street
Glasgow
G2 6HQ
Email GMcLean@macmillan.org.uk Tel No 07980 652 039
(Mandatory) Macmillan Partnership Quality Lead and any successor that may be appointed by Macmillan
and notified to the Partner, who is responsible for the activity 
Name Joyce Dunlop
Title Partnership Quality Lead
Organisation Macmillan Cancer Support 
Address  c/o Macmillan Cancer Support
2nd Floor
Atrium Court
50 Waterloo Street
Glasgow
G2 6HQ
Email JDunlop@macmillan.org.uk Tel No 07870468446 
Partner Contact Information 
(Mandatory): Partner Intervention Lead and any successor that may be appointed by the Partner and
notified to Macmillan, who is responsible for the wider relationship with Macmillan 
Name Morag Dendy
Title Head of Planning, Performance and Quality Assurance
Organisation North Lanarkshire Health and Social Care Partnership
Address  C/O Michelle Merryfield’s Office
Kirklands Hospital
Fallside Road
Bothwell
G71 8BB
Email DendyM@northlan.gov.uk  Phone No 07939284732 
(Mandatory): Partner Senior Sponsor and any successor that may be appointed by the Partner and notified
to Macmillan, who is responsible for the activity 
Name Ross McGuffie
Title Chief Officer
Organisation North Lanarkshire Health and Social Care Partnership
Address  C/O Michelle Merryfield’s Office
Kirklands Hospital
Fallside Road
Bothwell
G71 8BB
Email Ross.McGuffie@lanarkshire.scot.nhs.uk Phone No 01698 752591 Ext. 402591
(Mandatory): Partner Operational Lead and any successor that may be appointed by the Partner and
notified to Macmillan, who is responsible for the activity

Page 7

Private and Confidential
Subject to Contract and Written Approval of Macmillan Cancer Support Limited and Macmillan Cancer Support
Trading Limited 
Macmillan Investment Application v6 20200310
Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). Also operating in Northern Ireland. 
Name Margaret Thomson
Title Head of Health 
Organisation North Lanarkshire Health and Social Care Partnership
Address  C/O Michelle Merryfield’s Office
Kirklands Hospital
Fallside Road
Bothwell
G71 8BB
Email maggs.thomson@lanarkshire.scot.nhs.uk Phone No 01698 752591
(Optional): Partner Communications Lead and any successor that may be appointed by the Partner and
notified to Macmillan
Name Mark Dell
Title Communications Manager
Organisation North Lanarkshire Health and Social Care Partnership
Address C/O Michelle Merryfield’s Office
Kirklands Hospital
Fallside Road
Bothwell
G71 8BB 
Email Mark.Dell@lanarkshire.scot.nhs.uk Phone No 07795 602 664
(Mandatory) Partner Finance Contact and any successor that may be appointed by the Partner and
notified to Macmillan. If same as above contact specify here name of contact to which this applies or re-
enter below:
(The Partner individual who will be sent all finance related communications. This is the person to whom the
invoice for the Macmillan Licence Fee will be issued for completion and return.)
Name Laura Ace
Title Director of Finance
Organisation NHS Lanarkshire
Address NHS Lanarkshire Health Board
Headquarters
Kirklands
Fallside Road
Bothwell
G71 8BB
Email Laura.Ace@lanarkshire.scot.nhs.uk Phone No 01698 752 774
(Mandatory) Partner Contact for Formal Notices: and any successor that may be appointed by the
Partner and notified to Macmillan. If same as above contact specify here name of contact to which this
applies or re-enter below:
(The Partner individual who will be sent all formal notices and other communications after the contract has
been signed. He/she will also be sent the Grant Documents, therefore this person should have requisite
authority/seniority and relevant levels of authorisation to sign the Grant Documents if the application is
successful. This may be the same contact as the Partner Senior Sponsor)
Name  Ross McGuffie
Title   Chief Officer
Organisation North Lanarkshire Health and Social Care Partnership
Address  C/O Michelle Merryfield’s Office
Kirklands Hospital
Fallside Road
Bothwell
G71 8BB
Email Ross.McGuffie@lanarkshire.scot.nhs.uk Phone No 01698 752591 Ext.
402591

Page 8

Private and Confidential
Subject to Contract and Written Approval of Macmillan Cancer Support Limited and Macmillan Cancer Support
Trading Limited 
Macmillan Investment Application v6 20200310
Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). Also operating in Northern Ireland. 
JWO Contact Information
Please make additional copies of this box for each JWO detailed in the Applicant section
JWO Contact for Formal Notices: and any successor that may be appointed by the Partner and notified to
Macmillan.
Name 
Title 
Organisation 
Address 
Email  Phone
No 
Cost Profile for Investment Application  
Application Details – Salary costs
Intervention Title   Band Hours WTE
Post Title(s)
Macmillan ICJ Community Connector Lanarkshire 4 1-40 3.5
Macmillan ICJ Project Support Officer Lanarkshire 3 1-40 0.8
Macmillan town/speciality/job  1-40 
Year 1: Year 2: Year 3: Year 4: Year 5: Year 6:
Macmillan’s
contribution (%)
100% 100% 100% 100%  
Partner’s
contribution (%)
Matched against Improving Lives Initiative funding for Community
Connectors
Salary Total
£314,637
- Years 1 and 2 = £273,344
- Years 3 and 4 = £41,293
Investment
Period 
24 months for Community
Connectors and 48 Months
for Project Support Officer   
Application Details – Non-salary costs
Grant for item as
specified:   
Year 1: Year 2: Year 3: Year 4: Year 5: Year 6:
Set up costs: £7,350 N/A
Description: Recruitment costs and IT Hardware
Delivery costs: £19,250 £19,250    
Description: Travel costs and staff support overheads
Engagement
costs:
£8,750 £8,750    
Description: Venue Costs including catering, training, support meetings and events
Environment
costs:      
Description: 
Non-salary Total £63,350 Investment Period  24 months 
Investment
Application
Total
£377,987
- Years 1 and 2 = £336,694
- Years 3 and 4 = £41,293
Investment Period  48 months

Page 9

Private and Confidential
Subject to Contract and Written Approval of Macmillan Cancer Support Limited and Macmillan Cancer Support
Trading Limited 
Macmillan Investment Application v6 20200310
Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). Also operating in Northern Ireland. 
PART ONE – NEED 
The establishment of the partnerships between Macmillan Cancer Support and Health & Social Care North
Lanarkshire (HSC-NL) to implement the Improving Cancer Journey (ICJ) model will contribute to the
delivery of the key objectives of the Scottish Cancer Plan and other Scottish Government strategies.  The
Scottish Government and Macmillan Cancer Support are also taking forward the new programme
Transforming Cancer Care which will support the roll out of the ICJ model and other areas of redesign work
to significantly improve the support provided to people affected by cancer. 
The cancer incidence rate in Lanarkshire is approximately 642 per 100,000, with the population in North
Lanarkshire being 341,400 in 2021 it is estimated that there will be almost 2,200 people being diagnosed
with cancer across North Lanarkshire annually.  It is also estimated that 70% of people with cancer will also
be experiencing at least one or more co-morbidity conditions, which is having a wider impact on informal
carers, employers and the wider community. 
The Strategic Ambitions (Strategic Commissioning Plan 2020-23) of HSC-NL focus heavily on making sure
that a whole system approach is taken and that links are strengthened between acute services, primary
care and locality teams. The emphasis on designing and delivering services and supports around outcomes
and what is important to individuals, families and communities will be delivered by getting the response right
first time, focusing on home, ensuring that people are not in hospital any longer than is needed and of
course promoting prevention and early intervention including effective screening programmes 
There is a strong and effective third sector interface across North Lanarkshire, Voluntary Action North
Lanarkshire (VANL) which coordinates voluntary and community sector (CVS) services and support to best
effect, helping people, carers and families connect with their local community and where appropriate to
navigate the range of available services.  With over 850 CVS organisations across North Lanarkshire, the
Community Solutions Programme managed by VANL aligns its commissioning priorities with those of the
Plan for North Lanarkshire and Health and Social Care North Lanarkshire and supports groups and
organisations to deliver key services and supports including:
 befriending
 healthy eating
 physical activity
 transport for appointments
 hospital discharge support
 support for carers 
The foundation of the Community Solutions programme is the locality approach. Six well established and
robust local organisations who are appointed as “locality hosts” (one per locality) who convene a group of
local stakeholders: groups, organisations, statutory partners (a locality consortium).  Each consortium
distributes £30,000 through a Locality Activity Fund to build the capacity of the CVS organisations to
provide targeted support.  The Community Solutions programme also manages a number of custodian
funds, which amounted to over £4million in 2022/23 to also build local capacity across North Lanarkshire. 
PART TWO – PURPOSE AND INTERVENTION DETAIL
The funding being requested will contribute to recruiting a team of 10 Community Connectors to implement
the improving lives initiative which will incorporate the ICJ model in North Lanarkshire.  The service will offer
people a holistic needs assessment using the Macmillan eHNA to discuss “what matters to them” at
significant points of their cancer journey and will provide dedicated support to all people affected by cancer
including families and carers.  The resource provided by Macmillan, which is equivalent to employ 3.5
whole time equivalent staff, will be matched against the funding within the Improving Lives Initiative (ILI) of
£412,800 to employ a team of 10 Community Connectors.  The total funding available within ILI is just over
£1million per year, with the remaining resource being used to build the local capacity of CVS supports and
services across the six localities in North Lanarkshire. This will ensure everyone in North Lanarkshire

Page 10

Private and Confidential
Subject to Contract and Written Approval of Macmillan Cancer Support Limited and Macmillan Cancer Support
Trading Limited 
Macmillan Investment Application v6 20200310
Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). Also operating in Northern Ireland. 
diagnosed with cancer can easily access the support they need, when they need it to enable them to live as
well and as independently as possible. 
Key Outcomes of the Programme
 Contributing to the prevention of and early diagnosis of cancer
 Improved care and support for people who have a cancer diagnosis utilising the Macmillan Holistic
Needs Assessment
 Increased support for carers/those in a caring role for people with a cancer diagnosis
 Tackling cancer poverty and contributing to welfare reform including accessing state benefits, grants,
support with council tax and housing, assistance with fuel poverty, carer support and debt
management.
 Improved knowledge and understanding for CVS groups and organisations about the cancer journey
and the needs of individuals
 Increased awareness of CVS supports and services available
 Improve the cancer journey as part of the whole system approach
 Building on the Community Solutions Programme infrastructure across North Lanarkshire, including
existing Macmillan Cancer support services 
 Support data sharing agreements across partners and utilise robust research in order to evaluate
outcomes to ensure longer term sustainability. 
Recognising the Macmillan Cancer Support findings nationally and locally to focus on the social care needs
of people with cancer, this partnership is in a unique place to broker local solutions for people, their carers
and communities.  Creating a new normal for those affected by cancer is fraught with difficulties, as the
consequences of the disease and treatment pathways not only impact on their physical condition, but also
on their psychological, financial and social wellbeing.  Early intervention will be promoted to reduce the
stress associated with the cancer journey.  Cancer services are delivered Lanarkshire wide.  Clinical staff
and social care staff will be key stakeholders during the consultation and engagement process.   
PART THREE – DELIVERY PLAN
The programme will be delivered through the Community Solutions Programme, as part of the Improving
Lives Initiative (ILI).  The Community Solutions Programme has a robust triple-lock Governance Structure
based on the involvement of local CVS organisations and statutory staff at a locality level with the
engagement through local consortiums in each of the six localities across North Lanarkshire.  Further
scrutiny and support are provided by the Community Solutions Governance Sub-Group, which also includes
statutory partners drawn from the H&SC Partnership, North Lanarkshire Council and NHS Lanarkshire. 
There is also representation from groups supporting service users and unpaid carers.  The final level of
scrutiny and support is by the Strategic Leadership Team (SLT) of HSC-NL, which is chaired by the Chief
Officer of HSC-NL Ross McGuffie.
Key elements of the delivery plan include the: 
 Development of a robust and simple referral process for partners across Lanarkshire.
 Creation of clear pathways for people affected by cancer from diagnosis that are designed around the
user and streamlined for convenience, efficiency & accessibility.  
 Use of the Macmillan Holistic Needs Assessment, where transitions will be anticipated, planned, fully
supported, coordinated and integrated from the point of a cancer diagnosis as part of the whole
system approach.
 Establishment of access points for information and other support services that will provide advice on
support, health & wellbeing and self-management. This will build on existing links in local
communities and make the best use of available resources & partnerships.
 Access to financial and welfare benefits advice and support to help reduce poverty.
 Provision of support for mental health issues arising from peoples experience of cancer.

Page 11

Private and Confidential
Subject to Contract and Written Approval of Macmillan Cancer Support Limited and Macmillan Cancer Support
Trading Limited 
Macmillan Investment Application v6 20200310
Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). Also operating in Northern Ireland. 
 Help people to make lifestyle choices to aid survival and prevention of secondary occurrences.
 Support to assist people to return to and/or enabling independent living (including self-management)
and maintaining wellbeing (including employment) or to access welfare benefits, end-of-life care and
bereavement support.
 Development of effective data sharing agreements across partners and to utilise robust research and
to evaluate outcomes to ensure longer term sustainability.
 Development of a new model of collaborative working within Lanarkshire which has partner and
community involvement at the heart of the process.
 Establishment of an agreed set of outcomes and targets across the services which deliver on
strategic objectives.
 Development of a range of training and support options to build capacity to support delivery staff.
 Ensure staff have access to the Macmillan Professional Knowledge & Development portal to enhance
skills in supporting people with a cancer diagnosis.
 Identification of key partners across all sectors to support the delivery of the model.
The ICJ service will be made up of 3.5 WTE community connectors spread across 10 staff who will support
people diagnosed with cancer with their non-clinical needs. The service will be supported by a central point
of administration which will triage and coordinate all referrals across the whole of Lanarkshire, thus creating
a pan-Lanarkshire hub. 
The North Lanarkshire Disability Forum have already been identified as a host for 2 of the 10 Community
Connectors.  The six Locality Host Organisations have also been successfully selected following the
recommissioning exercise and they are:  
West Sector
 Diamonds in the Community      Airdrie
 Glenboig Development Trust     Coatbridge
 Cornerstone House Centre        The North (includes Cumbernauld, Kilsyth and The Northern
Corridor)  
East Sector
 UTHEO Ltd - Orbiston Neighbourhood Centre       Bellshill
 The Health & Wellness Hub                                    Motherwell
 Getting Better Together Shotts                               Wishaw (includes Shotts) 
One for each sector will be chosen to employ 4 Community Connectors each to operate across the whole
sector. The final decision on the 2 successful organisations will be made by the end of March 2023,
Macmillan will be advised regarding the outcome.' 
PART FOUR – PROGRESS AND MEASUREMENT  
The Community Solutions programme has a robust monitoring and evaluation framework in place which
has been developed over many years and commended by the Improvement Service (2019).  The
framework has recently been reviewed and revised in response to stakeholder feedback and will be applied
to this work.  Progress will be monitored through the Community Solutions Triple-Lock Governance System,
with progress being collated and reported at a local level involving the locality consortiums in all six
localities.  Bi-annual progress and monitoring reports will be reviewed by the Community Solutions
Governance Sub-Group and reported more formally to the Strategic Leadership Team of HSC-NL, with an
annual report presented to the full North Lanarkshire Integrated Joint Board (IJB).  A six-monthly update
report will also be provided to the IJB Performance, Finance & Audit Committee on the implementation of
the ICJ approach being delivered through the Improving Lives Initiative.

Page 12

Private and Confidential
Subject to Contract and Written Approval of Macmillan Cancer Support Limited and Macmillan Cancer Support
Trading Limited 
Macmillan Investment Application v6 20200310
Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). Also operating in Northern Ireland. 
We will evaluate the following outcomes: 
1. Improved quality of life including person-led post-treatment rehabilitation and ability to self-manage.
2. Improved outcomes for service users, carers and families.
3. Increased financial gains, reduced poverty, reduced inequality and dynamic response to housing
issues.
4. Focus on preventative health. 
5. Improved job satisfaction and morale within clinical staff by taking care of the non-clinical issues
presented by people affected by cancer, further developing the skills and knowledge of the
workforce in respect of cancer and releasing time to care.
6. Support realistic medicine.
7. Compliance with each IJB’s Strategic Commissioning Plans in particular the 9 National Health and
Wellbeing Outcomes.
8. Positive Local Cancer Impact Assessments evidencing equity of provision and seamless referral
systems.
9. Increased joint decision-making between key stakeholders and local communities, enhancing
service integration and care co-ordination 
Working closely with the Macmillan Programme Manager (Improving the Cancer Journey in Lanarkshire),
Donna Bruce, we will report to the Improving Cancer Journey (ICJ) Strategy Group and the ICJ Lanarkshire
Operational steering group.  Both groups are currently pan-Lanarkshire, but the Operational Group may
align more closely to each H&SC Partnership.  Qualitative information on the number of referrals received
the number of Holistic Needs Assessments completed and the number of care and support plans produced
will be provided by the central administrative hub, with information compared with the Engagement,
Participation and Involvement (EPI) Database, which is being used by both North and South ICJ services. 
This will be complemented with qualitative information based on feedback from people referred to the
service, clinicians referring to the service and CVS organisations providing non-clinical supports. 
The ICJ approach will mobilise the community voice around cancer, complement the national
approach to inclusion, promote successful engagement with more deprived communities and
facilitate volunteering models. The investment in the ICJ model across Lanarkshire will build on
previous Macmillan investments. Over the last few years, Macmillan has invested over £2m in
Lanarkshire across a number of different services including clinical, welfare benefits and Move
More. 
Office use box  
Approved in principle:    Yes-☐               No-☐                 Date: 
MIL Comments: