Democracy Spraffa

ITEM 7 Mental Health Hospital Based Clinical Complex Care

North Lanarkshire Council · 25 September 2024
Back to Health and Social Care Integration Joint Board — 25 September 2024 and its agenda

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REPORT 
Item No: 7 
SUBJECT: Mental Health Hospital Based Clinical Complex Care (HBCCC)
TO: Integrated Joint Board Committee
Lead
Officer for
Report:
Ross McGuffie, Chief Officer, NL HSCP
Author(s) of
Report 
Ross McGuffie, Chief Officer, NL HSCP 
DATE: 25 September 2024 
1. PURPOSE OF REPORT
This paper is coming to the IJB for:
For approval ☒ For endorsement ☐ To note ☐ 
2. ROUTE TO THE BOARD
This paper has been:
Prepared By: ☒ Reviewed by:  ☒ Endorsed By: ☐   
This paper has been prepared by Ross McGuffie, Chief Officer and has been shared
with partners of the NHS Lanarkshire Board and North Lanarkshire Council. 
3. RECOMMENDATIONS
The IJB is asked to:
1) Note the progress made since the last update with all patient reviews completed,
a number of patients supported to mainstream care and a new in-house site
(Udston Hospital) identified for the new HBCCC service model, with
redevelopment plans now at an advanced stage.

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2) Note the ongoing engagement programme with families to ensure a co-design
approach to the new facility. 
3) Request further updates to show the finalised site plans and costings once
complete. 
4.  VARIATIONS TO DIRECTIONS? 
5. BACKGROUND/SUMMARY OF KEY ISSUES
5.1 BACKGROUND
5.1.1  The IJB was updated at the meeting on 27th March 2024 that HC One formally
notified NHS Lanarkshire of its intention to terminate the existing contract for
HBCCC services at Hatton Lea. 
5.1.2  Mental Health HBCCC beds are largely used for patients with dementia
exhibiting aggressive or challenging behaviours. Previously, patients would
largely remain in HBCCC beds for life, but following a definition change in
2015, when a patient’s presentation changes they are now expected to be
moved to a more suitable and homely environment, such as a mainstream
Care Home. There is now a simple eligibility question of ‘can your care needs
be properly met in any other setting than a hospital?’, and if so, the aim is to
support the patient to be moved to a less intensive setting, which is very
positive for improving the quality of life of the individual.
5.1.3  Pre-pandemic, NHS Lanarkshire developed a Bed Modelling Plan which was
signed off by the NHS Board in 2017, which included a specific action around
reviewing the model of Mental Health Hospital Based Complex Clinical Care
(HBCCC). This resulted in the aim of the consolidation of contracted HBCCC
provision onto one site, at Hatton Lea care home in Bellshill.
5.1.4 In November 2022, approval was granted by both Lanarkshire IJBs to
terminate the contract at Cumbernauld Care Home, which took place on 31st
July 2024 as planned.  
5.1.5 On 25th January 2024, HC One notified NHS Lanarkshire of its intention to
terminate the contract for HBCCC beds at Hatton Lea. Extensive discussions
have been taking place with the provider since this date. 
5.1.6 At the time of HC One serving notice on 25th January 2024, there were 39
patients supported at Hatton Lea, with an annual contract cost of £3,270,493. 
Yes  ☐ No ☒ N/A ☐

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5.2 NEXT STEPS
5.2.1 Following notice of the termination of the contract with Hatton Lea, a review of
the HBCC model across Lanarkshire has taken place in order to ensure that
there is limited impact to patient care and wellbeing. 
5.2.2 All families affected were contacted by HC One on 19th March, with face to
face sessions held on site at Hatton Lea on 26th March, with representation
from HC One, NHS Lanarkshire and the Social Work departments from North
and South partnerships.  
5.2.3 All HBCCC patients have been reviewed on a multi-disciplinary basis, with
current expectations that around 12 patients will transfer into ongoing
HBCCC, with the remaining residents transferring into mainstream care. 
5.2.4 At present there are now only 20 patients remaining in the HBCCC beds at
Hatton Lea, following moves to mainstream care. 
5.2.5 In creating a new model, the focus remains on ensuring the key aspects
sought from the original review of HBCCC services are sustained: 
 Care on one central site with good transport links will be easier to access for
families and carers as well as to assess and follow up by all disciplines of
NHS Lanarkshire staff and partners in both North and South Lanarkshire.
 Opportunity exists to reinvest in the service through employment, skills and
training to provide best evidence care, treatment and rehabilitation.
 By consolidating some functions under a single site, the organisation
eliminates the possibility of different standards and practices being applied in
different areas. This is a major benefit to the patient’s wellbeing.
 Enhanced medical/nursing/AHP input within the current NHS Lanarkshire
Mental Health estate would enable an improved care pathway, including
robust multi-disciplinary assessment prior to admission and review focussed
resident’s individual needs; improved care planning leading to improved
throughput; and improved patient and carer outcomes.
 Meeting each patient’s changing care needs through robust multi-disciplinary
assessment will ensure more positive patient /carer outcomes whilst
identifying changing care requirements that would precede residents moving
to future clinically appropriate care settings.
 Achievement of NHS Lanarkshire’s strategic objective of achieving best
outcomes and value for money, ensuring that all resources are deployed to
best effect, achieving transformational change in desired outcomes and value
for money. 
5.2.6 On 11th March, NHS Lanarkshire issued a preliminary market brief to invite
expressions of interest for external provision of an HBCC service, but no
notices of interest were received. On that basis, attention turned to providing
an in-house model. 
5.2.7 A ward at Udston Hospital has since been identified, with significant process
made around agreeing the layout and design of the ward, creating a 17

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bedded ward with en-suite bathrooms and positive day space, including
access to an outdoor courtyard. 
5.2.8 Two information evenings were held with families on 17th and 18th July on site
at Udston. Families were shown the floor plans and architect drawings to see
what the space could look like and were also shown round the CAMHS suite
to see what is possible with strong engagement. While the CAMHS facility
clearly has a different focus, it was designed in collaboration with patients and
families and feels very different to a normal NHS facility, whilst still meeting all
Infection, Prevention and Control standards. 
5.2.9 The Engagement Officer from the Children’s Services Unit that led the
engagement with patients and families for the CAMHS suite is leading the
same process for the HBCCC design. The first meeting with families was held
on 2nd September and will now continue right through until completion. 
5.2.10 Work is ongoing with NHS Lanarkshire estate’s team to finalise costs for the
work, with a projected completion date of March 2025. 
5.2.11 Positive meetings have continued with HC One to ensure continuity of care
during this transition period towards the new opening of the new facility. 
5.2.12 Monthly joint briefings are being shared with families from the partnership and
HC One. 
6. CONCLUSIONS
6.1  Since the last update to the IJB, the contract with Cumbernauld Care Home
came to an end on 31st July 2024. 
6.2  The termination of contract between HC One and NHS Lanarkshire has
resulted in the need for a further review of the HBCCC model to ensure
patient care is continuously delivered and patient needs are being met as per
the HBCCC guidelines. 
6.3 A multi-agency group has been in place to coordinate individual patient
reviews, engagement with families and the development of a new in-house
model for HBCCC services. 
6.4 A new in-house unit for HBCCC will be opened at Udston Hospital, with a
projected date of March 2025. 
6.5 Engagement continues with the families affected to ensure a positive co-
design of the new space. 
7. IMPLICATIONS
7.1 NATIONAL OUTCOMES
Link(s) to National Health and Wellbeing Outcomes

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People are able to look after and improve their own health and wellbeing
and live in good health for longer 
☐
People, including those with disabilities or long-term conditions, or who are
frail, are able to live, as far as reasonable practicable, independently and at
home or in a homely setting in their community
☐
People who use Health and Social Care Services have positive
experiences of those services, and have dignity respected
☐
Health and Social Care Services are centred on helping to maintain or
improve the quality of life of people who use those services 
☐
Health and Social Care Services contribute to reducing health inequalities  ☐
People who use Health and Social Care Services are safe from harm ☐
People who work in Health and Social Care Services feel engaged with the
work they do and are supported to continuously improve the information,
support, care and treatment they provide
☐
Resources are used effectively and efficiently in the provision of Health and
Social Care Services 
☐
7.2 ASSOCIATED MEASURE(S) 
7.3 FINANCIAL 
This paper has been reviewed by Finance: 
7.4 RISK ASSESSMENT/RISK MANAGEMENT 
Relevant Risk Register
Details 
Current Risk Level  Risk Owner 
Choose an item. 
7.5  ENGAGEMENT & PARTICPATION
Please tick the engagement and participation objectives that link(s) with this piece of
work and provide further details regarding the engagement and participation that was
undertaken.
Objectives  Further Details 
Yes  ☒ No ☐ N/A ☐

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☐ Involve stakeholders in the development
work aimed at achieving the national 
outcomes 
☒ Provide stakeholders with information on
how to get involved 
☒ Ensure a diverse range of engagement
and participation and opportunities are in 
place to suit different needs 
☒ Measure how well we involve community
stakeholders in the planning, design 
and delivery of our services 
☒ Provide regular feedback on how
stakeholder engagement and participation is 
shaping and influencing service
development and delivery 
☐ Provide support to enable stakeholder
representatives to participate meaningfully
and confidently at meetings 
☐ Develop participation guidelines to
ensure a common understanding and set of 
expectations for both stakeholders and
partnership staff 
☒ Support engagement planning and
participation in localities, taking account of 
other engagement activity and local plans
across the Community Planning 
Partnership 
7.6 INEQUALITIES & FAIRER SCOTLAND DUTY 
EQIA Completed & Fairer Scotland Impact Assessment Form Completed and
attached to report: 
EQIA added to website: 
Yes  ☐ No ☒EQIA will be
developed
N/A ☐
Yes /
Date
added 
☐ No ☐ N/A ☒

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8. BACKGROUND PAPERS  
None. 
9. APPENDICES 
None. 
CHIEF ACCOUNTABLE OFFICER (or Depute)   
Members seeking further information about any aspect of this report, please contact
the following; Ross McGuffie Ross.McGuffie@lanarkshire.scot.nhs.uk

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Direction from North Lanarkshire Integration Joint Board (IJB) 
1 Reference Number  
2 Report Title  
3 Date direction issued by IJB 
4 Date from which direction
takes effect 
5 Direction to: 
6 Does this direction
supersede, revise or revoke a
previous direction – if yes,
include reference number(s) 
7 Functions covered by
direction 
8 Full text of direction 
9 Budget allocated by
Integration Joint Board to
carry out direction 
10 Performance Management /
Governance arrangements 
11 Date direction will be
reviewed