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Scottish Fire and Rescue Service - North Lanarkshire Performance Report

North Lanarkshire Council · 28 November 2022
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Page 1

North Lanarkshire
Q2 Performance Report
July - September 2022                                            
Q2 saw an increase of

Page 2

2
North Lanarkshire Performance Report
Table of Contents
Local Fire and Rescue Service Plan Priorities 3
North Lanarkshire Activity Summary 4
Domestic Safety - Accidental Dwelling Fires 5
Domestic Safety - Accidental Dwelling Fire Casualties 6
Unintentional Injury and Harm 7
Deliberate Fire Setting 8
Non-Domestic Fire Safety 9
Unwanted Fire Alarm Signals 10
CommunityEngagement                                                                                                    11
Community Engagement 12
Incidents of Note / Looking Forward 13

Page 3

7 0 7 64 1 56
8 0 7 54 5 61
6 2 4 54 5 49
9 1 6 53 3 74
1 0 1 11 1 2
14 0 3 124 5 62
0 0 1 5 0 10
1 0 4 49 2 23
5 0 1 55 0 37
51 3 34 469 22 374
-20% -43% 16% 43% -21% 15%
-6% -23% -26% 19% -1% 0%
3
Q2 2021/22 Comparison
3 Year Average Change
Airdrie Community Board
Bellshill Community Board
Coatbridge Community Board
Cumbernauld Community Board
Kilsyth Community Board
Total Incidents
Motherwell Community Board
North Corridor Community Board
Shotts Community Board
Wishaw Community Board
Accidental
Dwelling
Fires
Deliberate
Fire Setting
Non-
Domestic   
Fire Safety
Accidental
Dwelling Fire
Casualties
Unintentional
Injury and Harm
Unwanted
Fire Alarm
Signals
Local Fire and Rescue Service Plan Priorities
This report provides an overview of Scottish Fire and Rescue Services (SFRS) performance for reporting period July -
September 2022/23 for the local authority area North Lanarkshire (NL). We are committed to ensuring that the resources
serving the communities within NL are maximised and focused on the delivery of positive outcomes at every opportunity.
Thisapplies to allour activitiesincluding operationalincidentsand communitysafetyengagement.
NL's Local Fire and Rescue Plan sets out how the SFRS will meet the Strategic Aims as defined within the SFRS Strategic Plan
2019-2022. This plan is aligned to the Community Planning Partnership (CPP) structures within NL and will complement the
localtargetedactivitiesfocusedonbythe CommunitySafety Sub Groups (CSSGs)and LocalArea Teams(LATs).
The outcomes detailed within this report are based on SFRS identified operational demand within our 9 Community Boards,
which require a targeted approach by all relevant partners to deliver a joint solution and reduce the impact of fire in each
board. The current commitment to our stakeholders will continue to improve through the support and drive of all NL
partners,to providea betterstreamlinedjoint approachto improvingoutcomesfor thepeopleand communitiesofNL.
About the statistics within this report 
The activity totals and other statistics quoted within this report are published in the interests of transparency and
openness. They are provisional in nature and subject to change as a result of ongoing quality assurance and review.
Because all statistics quoted are provisional there may be a difference in the period totals quoted in our reports after
local publication which result from revisions or additions to the data in our systems. The Scottish Government
publishes officialstatistics eachyearwhich allowforcomparisonstobe made overlongerperiodsoftime.
Activity levels have reduced
Activity levels have remainedlevel
Activity levels have increased

Page 4

North Lanarkshire Activity Summary
4
0
500
1000
1500
2000
2017/18 2018/19 2019/20 2020/21 2021/22 2022/23
North Lanarkshire Operational Trends
Total Incidents All Fires All Special Services All False Alarms
33%
15%
52%
41%
13%
47%
All Fires All Special Services All False Alarms
Annual Average
3 Year Average
24.97%
16.49%
15.75%
11.82%
10.81%
3.60%
3.47%
3.27%
2.20%
1.74%
1.47%
1.47%
1.34%
0.80%
0.80%
False Alarm (UFAS)
Refuse Fire
Outdoor Fire
False Alarm (Dwelling)
False Alarm (Good Intent)
Dwelling Fire
Special Service -…
Vehicle Fire
Other Primary Fire
Special Service - Assist…
Other Building Fire
Special Service - No…
Special Service - RTC
Special Service - Flooding
Special Service - Other…
Top 15 Incidents Types by %
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
642
Fires
Primary &
Secondary
Special
Services197
False
Alarms
732
11%
TotalNumber of
Incidents
1306 15%
Fire & Non-Fire
Casualties
43
-9% Economiccost of
UFAS Incidents
£736,780
Activityby Time of Day
-3%
Incidents by Classification
*data above is year on year change
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00
Mon
Tue
Wed
Thu
Fri
Sat
Sun
29%

Page 5

-20% -6%
5
Main Source of Ignition
Q2 2022/23
3 Year
Average
63%
Detection
Actuated
Automatic Detection & Actuation
Domestic Safety - Accidental Dwelling Fires Domesti
Detection
Present
80%
Calls Made via Linked
Alarms
100%
33
23
14
9 5
Cooking
appliance
Not known Electricity supply Other domestic
style appliance
Vehicles only
Main Source of Ignition
84
62 61 64
51
2018/19 2019/20 2020/21 2021/22 2022/23
31% 24%
47% 25%
No Firefighting Action Direct Firefighting
NoHeat/Smoke Damage No FireDamage
Alcohol/Drug
Impairment
24%
Distraction
25%
14%
Bellshill
16% 12%
Coatbridge
Cumbernauld Kilsyth Motherwell
North Corridor Shotts
18% 2% 27%
2% 10%0%
Wishaw
Airdrie
Performance Summary
Severity of Accidental Dwelling Fires
Human Factors
AccidentalDwelling Fires Activity by Board Area
(% share)
There has been a reduction in the number of Accidental Dwelling Fires (ADFs) this reporting period. Against Q2 2021/22 we
have seen a decrease of 20%, along with a decrease of 6% against the 3 year average. From the 51 ADFs recorded in NL, the
highest percentage (27%) was recorded in the Motherwell Community Board Area, followed by Cumbernauld Community
Board Area 18% and Bellshill Community Board Area 16%. The main source of all ADF incidents are cooking appliances.
Distraction and drug/alcohol impairment was a factor in 49% of all recorded ADFs. Detection was present at 80% of all ADF's.
Earlydetectionhasplayeda key rolein minimising damagetopropertywith 72%ofattendancesrecordingno damage.
Accidental DwellingFires
0
50
100
Q3 Q4 Q1 Q2
Accidental Dwelling Fires

Page 6

-43% -23%
6
Q3 2020/21
3 Year
Average
Domestic Safety - Accidental Dwelling Fire Casualties
Overcome by
gas, smoke or
toxic fumes
Not known
Other
Burns - slight
Smoke inhalation
43%
0%
14%
14%
14%
14%
0 0
1 1
0
1
0
1 1
0
0 - 9 10 - 19 20 - 49 50 - 79 80+
Male
40%
Female
60%
22
14 14 14
8
2018/19 2019/20 2020/21 2021/22 2022/23
Accidental Dwelling Fires Casualties
Airdrie
0%
Bellshill
0% 67%
Coatbridge
Cumbernauld Kilsyth Motherwell
North Corridor Shotts
33% 0% 0%
0% 0%0%
Wishaw
Unintentional Injury and
First Aidat Scene
Hospital -Serious Injuries
Hospital-Slight Injuries
0%
14% 71%
Fatality
14%
Performance Summary
Nature of Injury
Extent of Harm
Age / Gender Profile
AccidentalDwelling Fire Casualties by Board Area
(%share)
SFRS in NL have recorded a 43% reduction in Accidental Dwelling Fire Casualties against last years figures as well as a 23%
reduction against the3 yearaverage.
There was a total of 8 casualties recorded within NL in total, with 5 of those requiring first aid at the scene and 1 being
hospitalised with only slight injuries. Sadly 1 fatality was recorded in Cumbernauld as a result of an ADF during Q2 2022/23.
An extensive Post Domestic Incident Response (PDIR) was carried out on the back of the Cumbernauld incident to offer
reassuarance to the Cumbernauld Community andto ensure they had smoke detection. SFRS engaged with 86 people during
thisPDIR, resultingin 46 HFSV's.
0
10
20
Q3 Q4 Q1 Q2
Accidental Dwelling Fires Casualties

Page 7

16% -26%
7
Q3 2020/21
3 Year
Average
Unintentional Injury and Harm
Fracture
Collapse
Not known
Cuts/Lacerations
Other
physical
Back / Neck
injury (spinal) 24%
15%
12%
9%
9%
9%
0
4
9
7
01 0
4 4
7
0 - 9 10 - 19 20 - 49 50 - 79 80+
Male
56%
Female
44%
Airdrie Bellshill
21% 12%
Coatbridge
Cumbernauld Kilsyth
Shotts
18% 3% 9%
12% 3%3%
21%
North Corridor
Motherwell
Wishaw
Road Traffic
Collision
Water
Rescue
Assisting Other
Agencies
29% 0%71%
First Aid at Scene
Hospital -Serious Injuries
Hospital -Slight Injuries
18%
44% 26%
Fatality
12%
Serious Injuries
65
78
47
32 37
2018/19 2019/20 2020/21 2021/22 2022/23
Deliberate
PerformanceSummary
Nature of Injury
Extent of Harm
Non-FireEmergency Activity
Age / Gender Profile
Non-FireCasualties by Board Area (% share)
Non-Fire Casualties 0
20
40
60
Q3 Q4 Q1 Q2
Unintentional Injury + Harm
NL has recorded 37 Non Fire Casualties this quarter which
is aslight increaseon thefigure reportedin Q2 2021/22.
Sadly we recorded 4 fatalities in NL. 1 as the result of an
RTC on the A725 Bellshill, the other 3 fatalities were
discovered whilst assisting partner agencies to gain access
to properties.
From the 37 casualties recorded as unintentional harm,
29% occurred when SFRS were attending road traffic
collisions. 71% of the casualties were recorded whilst
providingassistanceto otheragencies.

Page 8

43% 19%
8
Q3 2020/21
3 Year
Average
Deliberate Fire Setting
Airdrie Bellshill
12% 12%
Coatbridge
Cumbernauld Kilsyth Motherwell
North Corridor Shotts
11% 2% 26%
10% 12%1%
14%
Wishaw
394
296 303 327
469
2018/19 2019/20 2020/21 2021/22 2022/23
23%
16%
17%
16%
15%
12%
77%
84%
83%
84%
85%
88%
2017/18
2018/19
2019/20
2020/21
2021/22
2022/23
Primary Secondary
5%
7%
43%
45%
Other Buildings
Dwellings
Vehicles
Other Primary
55%
45%
Refuse
Other Secondary
1275 1401 1364 1343 1361 1571
209 330 245 255 278 413
2017/18 2018/19 2019/20 2020/21 2021/22 2022/23
All Incidents Deliberate Secondary Fires
PerformanceSummary
Deliberate Fires by Classification
Primary Fire Ratio by Activity Type
Secondary Fire Ratio by Activity Type
Deliberate Fires Compared to OperationalActivity
Deliberate Fires by Board Area (% share)
SFRS in NL has recorded a 43% increase this quarter compared to Q2
2022/23. Against the 3 year average, we have also recorded an increase of
19%.
From the 413 deliberate fires in NL, Motherwell Community Board Area
recorded 27% and Airdrie Community Board recorded 13% of all incidents
ofthis type.
81% of all deliberate fires attended were secondary fires with primary fires
making up the other 19%.
During Q2 2022/23 we have attended 177 deliberate secondary fires, 62%
of these where recorded as refuse fires, whilst 38% have been recorded as
other secondary fires.
Vehicle fires remain the main target of primary fires (45%) and dwelling
fires account for26% ofour total.
We continue to work with Police Scotland and partner agencies to tackle
deliberate fire setting. We currently have 13 Young people participating in
our Fire setters programme.
Deliberate Fires
0
100
200
300
Q3 Q4 Q1 Q2
Deliberate Fire Setting

Page 9

-21% -1%
9
Q3 2020/21
3 Year
Average
Non Domestic Fire Safety
38
23
27 28
22
2018/19 2019/20 2020/21 2021/22 2022/23
Non Domestic Fires
Airdrie Bellshill
23% 23%
Coatbridge
Cumbernauld Kilsyth Motherwell
North Corridor Shotts
14% 5% 23%
9% 0%0%
5%
Wishaw
73%
18% 9%
Accidental Deliberate Not Known
36% 14%
32% 41%
No Firefighting Action Direct Firefighting
Heat/SmokeDamage No FireDamage
4
3
3
2
2
2
1
1
Non Residential, Private Garden…
Non Residential, Private garage
Warehouses and bulk storage,…
Other Residential, Hotel/motel
Food and Drink, Takeaway, fast…
Non Residential, Other private…
Residential Home, Nursing/Care
Non Residential, Sports…
Performance Summary
Non-Domestic Fires by Nature of Origin
Non-Domestic Fires by Board Area  (% share)
Severity of Non-DomesticFires
Non-Domestic Fires by Main Premises Type
NL has recorded 22 fires within non-domestic buildings during Q2 2022/23 which is a decrease of 6 against Q2 2021/22.
The 3 year average has seen a reduction of 1%. Of the 22 total incidents attended, 41% recorded having had no fire
damage tothe premisesand 6 requiredno firefighting actionbetaken.
SFRS attended 4 incidents at non residential, private garden sheds, with the majority of all incidents of this type occuring
in Bellshill, Coatbridge and Motherwell Community Board Areas. We continue to engage with duty holders, education
premisesand thewider communityto provideguidance to reduce attendancesto thesetypesofincidents.
21
22
23
24
25
Q3 Q4 Q1 Q2
Non Domestic Fire Safety

Page 10

15% 0%
10
Q3 2020/21
3 Year
Average
Unwanted Fire Alarm Signals
299
376 362 326 374
2018/19 2019/20 2020/21 2021/22 2022/23
Airdrie Bellshill
16% 13%
Coatbridge
Kilsyth Motherwell
North Corridor Shotts
20% 1% 17%
6% 10%3%
15%
Cumbernauld
Wishaw
8%
8%
8%
6%
6%
Offices and call centres,
Purpose built office
Residential Home, Nursing/Care
Warehouses and bulk storage,
Warehouse
Industrial Manufacturing,
Factory
Education, Secondary school
24%
UFAS Percentage Against all Incidents
UFAS Percentage Against all False Alarms
51%
Human Influenceand Alarm Activations
87%
0.0
1.0
2.0
3.0
4.0
5.0
6.0
Mon Tue Wed Thu Fri Sat Sun
Performance Summary
Unwanted Fire Alarm Signals
Unwanted Fire AlarmSignals by Board Area (% share)
UnwantedFire Alarm Signals - Top 5 Premises
Unwanted Fire Alarm Signals Activity Ratios
Average UnwantedFire Alarm Signals per Day
Compared against Q2 2021/22, SFRS in NL has recorded an increase of 15% in the number of UFAS incidents that we have
attended. We are also level against the 3 year average. UFAS incidents made up 24% of all incidents fire crews in NL
attendedwithinQ2 2022/23.
UFAS incidents made up 51% of all false alarms that we attended, with human influence affecting 87% of all false alarms.
We actively work towards our UFAS demand reduction targets and encourage crews and enforcement staff to engage in
proactive interventions whilst in attendance at these incidents. We continue to work closely with local schools, industry
and residentialhomesalongwithourongoingcommitmentto reducing attendancesto ourlocalhospitals.
0
100
200
300
400
500
Q3 Q4 Q1 Q2
UFAS

Page 11

High 203
Medium 256
Low 183
Stepps 13
Shotts 4
Kilsyth 15
Motherwell 161
Cumbernauld 193
Coatbridge 177
Bellshill 75
11
Community Engagement
In Q2 2022/23, SFRS in NL continued to adopt our
covid safety measures, enabling us to carry out
HFSV's to those most at risk through our
engagementworkand partnerreferrals.
NL fire crewsand prevention& protectionstaff
completed 638 HFSV's during Q2 2022/23, 32% of
which recorded a high risk rating. This showcases
our commitment to ensuring we continue to engage
with the most vulnerable members of our
community. We actively promote our #Make the
Call campaign.
High
32%
Medium
40%
Low
28%
Home Fire Safety Visit
Risk Ratings
13
4
15
161
193
177
75
0 50 100 150 200 250
Stepps
Shotts
Kilsyth
Motherwell
Cumbernauld
Coatbridge
Bellshill
Home Fire Safety Visits
Completed by Community Fire
Station
Home Fire Safety Visits
638

Page 12

12
Community Engagement
Motherwell Fire Station Open Day
Motherwell Fire Station hosted an Open day in August. This was a very well attended event.
The event was supported by Police Scotland, Scottish Ambulance Service, NL Council, NHS
and a widerangeoflocalcharities.
We were able to offer a free fun day for the local community whilst targeting some of our
important safety messages around water safety, road safety and also promote Home Fire
Safety Visits.
Wealso raised£500forThe Firefighterscharityand Familysupporttrust.
Campus Advocate
Lanarkshire are trialling a Campus Advocate within Calderhead High School in Shotts. The aim
of this is to embed an SFRS contact within the school to build up a rapport with pupils to try
and reduce Secondary Fires and anti-social behaviour across the Fortissat Ward. The Fortissat
Ward statistically has the highest number of secondary fires within the Lanarkshire Area. The
programme is set out to reduce secondary fires/anti-social behaviour.  We also deliver Water
Safety and Road Safety messages to young people in the community as well as promoting the
Youth Volunteer Scheme.

Page 13

13
Road Safety
Crews and members of the Community action team have been at Secondary Schools across North
Lanarkshire. They have been talking to young people that are at the age where they are about to
start driving, teaching themaboutroadsafetyand the hazardsthey couldfaceonthe road.
Our community action team have all now received the training onour VR headsets. This is a fantastic
tool for promoting road safety as it puts the wearer in the vehicle as a passenger at the scene of a
roadtrafficcollision.