Agenda Document Pack - Community Safety Partnership Forum - 27/11/2023
North Lanarkshire Council · 27 November 2023
Back to Community Safety Partnership Forum — 27 November 2023 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
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16 November 2023 Members of the Community Safety Partnership Forum Chief Executive’s Office Archie Aitken Chief Officer (Legal & Democratic) Civic Centre, Windmillhill Street, Motherwell ML1 1AB www.northlanarkshire.gov.uk Notice is given that a Meeting of the Community Safety Partnership Forum is to be held in the Committee Room 4, Civic Centre, Windmillhill Street, Motherwell, ML1 1AB on Monday, 27 November 2023 at 10:00 AM which you are requested to attend. The agenda of business is attached. Archie Aitken Chief Officer (Legal & Democratic) Members : Clerk Name: Richard Llewellyn Clerk Telephone: 07939284642 Clerk Email: llewellynr@northlan.gov.uk K Stevenson, D Ashraf, J McLaren, L Mitchell, P Patton, A Thomas, N Wilson. Page 1 of 32
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Agenda (1) Declarations of Interest In Terms of the Ethical Standards In Public Life Etc. (Scotland) Act 2000 (2) Community Safety Partnership Forum - Minute Submit Minute of meeting held on 18 September 2023 (copy herewith) 5 - 6 (3) Police Scotland - North Lanarkshire Performance Report Submit report by the Local Police Commander providing an update in respect of policing performance and activity within North Lanarkshire for the period April to September 2023 focusing on the priorities outlined in the Local Police Plan (copy herewith) 7 - 18 (4) Scottish Fire and Rescue Service - North Lanarkshire Performance Report Submit report by the Local Senior Officer providing an overview of Scottish Fire and Rescue Service performance within North Lanarkshire for the period July to September 2023 (copy herewith) 19 - 32 Page 3 of 32
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COMMUNITY SAFETY PARTNERSHIP FORUM - 18 SEPTEMBER 2023 1 Motherwell, 18 September 2023 at 10 am. A Meeting of the COMMUNITY SAFETY PARTNERSHIP FORUM PRESENT Councillor Stevenson, Convener; Councillors McLaren, Mitchell, Thomas and Wilson. CHAIR Councillor Stevenson (Convener) presided. IN ATTENDANCE Community Partnership Manager, and Administrative Officer, North Lanarkshire Council; Chief Superintendent and Superintendent, Police Scotland; Group Commander, Scottish Fire and Rescue Service. APOLOGY Councillor Ashraf, North Lanarkshire Council and Area Commander, Scottish Fire and Rescue Service. DECLARATIONS OF INTEREST IN TERMS OF THE ETHICAL STANDARDS IN PUBLIC LIFE ETC. (SCOTLAND) ACT 2000 1. No declarations were made. COMMUNITY SAFETY PARTNERSHIP FORUM - MINUTE 2. There was submitted the Minute of the meeting of the Community Safety Partnership Forum held on 14 June 2023. Decided: that the terms of the Minute be approved. SCOTTISH FIRE AND RESCUE SERVICE - NORTH LANARKSHIRE PERFORMANCE REPORT 3. There was submitted a report by the Scottish Fire and Rescue Service (SFRS) (1) providing an overview of performance in North Lanarkshire for the period April to June 2023, which provided statistical information on key priority areas compared with the corresponding period from the previous year, together with the three-year average; (2) advising that the SFRS was committed to ensuring that the resources serving the communities of North Lanarkshire were maximised and focused on the delivery of positive outcomes at every opportunity, and applied to all SFRS activity, including operational incidents and community safety engagement; (3) indicating that the outcomes detailed within the report were based on SFRS identified operational demand within each of the nine Community Board areas, which required a targeted approach by all relevant partners to deliver a joint solution and to reduce the impact of fire in each Board area, and (4) intimating that the current commitment to SFRS stakeholders would continue to improve through the support and drive of all partners, to provide a better streamlined joint approach to improving outcomes for the people and communities of North Lanarkshire. Item (2) Page 5 of 32
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COMMUNITY SAFETY PARTNERSHIP FORUM - 18 SEPTEMBER 2023 2 Group Commander Campbell then outlined the key points of note from each of the priority areas and provided details on several community engagement events that SFRS had organised, or had collaborated on with partner agencies, during the reporting period. Decided: that the contents of the report be noted. POLICE SCOTLAND - NORTH LANARKSHIRE PERFORMANCE REPORT 4. There was submitted a report by Police Scotland (1) outlining policing performance and activity in North Lanarkshire for the period April to June 2023 compared with the corresponding period from the previous year; (2) focusing on the priorities contained within the Local Policing Plan, and (3) providing statistical and qualitive data on each of the key priority areas of: Protecting our Communities; Safeguarding our Citizens; Enhancing our Service, and Public Confidence. Chief Superintendent Dolan then outlined the key points of note from each of the policing priorities. Decided: that the contents of the report be noted. ANNUAL REVIEW OF COMMUNITY SAFETY STRATEGY 2022/23 5. There was submitted a report by the Chief Officer – Strategic Communication and Engagement (1) explaining that effective community safety partnership arrangements had been in place for some time in North Lanarkshire and that these arrangements adopt a holistic, integrated approach to improving community safety, recognising the interconnectedness of the various aspects of community safety which align with the Plan for North Lanarkshire; (2) explaining that the Community Safety Strategy was the overarching strategy in respect of community safety issues and comprises the requirements set out in the Anti-Social Behaviour etc (Scotland) Act 2004 which places a duty on local authorities and the relevant Chief Constable to publish a strategy setting out how they will tackle anti-social behaviour in their area, and (3) advising of the progress made on the strategic priorities and actions in the annual review of the Community Safety Strategy covering the period 2022-2023. Decided: (1) That the progress made to date in relation to the actions in the Community Safety Strategy for the period 2022-2023 be noted, and (2) That the partnership approach to the production of the Annual Review of the Community Safety Strategy 2022-2023 be noted. Page 6 of 32
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OFFICIAL—POLICE & PARTNERS 1 North Lanarkshire Performance Summary Report - Q2 2023/24 Reporting Period: 01/04/2023- 30/09/2023 Total Crime 15,886 Crimes -5.4% Incidents Recorded 47,254 -5.7% 12.2% 329 Group 1 Crimes of Violence Drug Supply -2.5% 134 Sexual Crime 21.4% 507 -12.0% 150 Hate Crime ASB -8.4%* 5,824 (1 yr % above) Domestic Abuse Crimes -5.1% 1,199 Crimes of Dishonesty 5.2% 3,386 Robbery -1.9% 41 Fraud 26.0% 495 Speeding -17.7% 470 Drink/Drug Driving 33.3% 420 Note: All percentage figures are based on the 5-year average with all data based on Management Information which may be subject to change. *5-yr Average is locally produced and not MI Item (3) Page 7 of 32
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OFFICIAL—POLICE & PARTNERS 2 Introduction This document has been compiled to look at the quarterly data available for North Lanarkshire. The report is based on the areas of focus identified within the Local Policing Plan agreed with the Local Authority. The ‘Plan on a Page’ document is available on Page 3. This provides details of the areas Police Scotland have agreed to report on. The following list of contents provides an overview of the items included in this report: TOPIC SECTION PAGE Local Policing Plan Plan on a Page 3 Safeguarding Our Citizens Gender Based Abuse Online Safety Protecting Our Most Vulnerable Road Safety 4 5 6 7 Enhancing our Service Continuous Improvement Workforce Wellbeing 8 8 Public Confidence User Satisfaction Survey Public Confidence 9/10 10 Page 8 of 32
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OFFICIAL—POLICE & PARTNERS 3 OFFICIAL PUBLIC HEALTH PREVENTION & EARLY INTERVENTION PARTNERSHIPS Threats to public safety and wellbeing are resolved by a proactive and responsive police service The needs of local communities are addressed through effective service delivery The public, communities and partners are engaged, involved and have confidence in policing Our people are supported through a positive working environment, enabling them to serve the public Police Scotland is sustainable, adaptable and prepared for future challenges Violent crime Antisocial behaviour Acquisitive crime Sexual crime Safeguarding our citizens Our Local Policing Priorities Our Objectives Strategic Outcomes PERSON CENTRED APPROACH Our vision | Policing for a safe, protected and resilient Scotland Our purpose| Improve the safety and wellbeing of people, places and communities in Scotland Our values | Fairness, Integrity, Respect, Human Rights Focusing on our local policing priorities, we aim to deliver the positive outcomes highlighted, whilst promoting Lanarkshire Division’s Vision and helping to deliver the Community Plan aspirations of both North and South Lanarkshire Councils. Plan on a Page Lanarkshire Enhancing our service Protecting our communities Substance induced harm Continuous improvement Gender based abuse Workforce wellbeing Protecting our most vulnerable Operational resilience Road safety Online safety Serious Organised Crime Page 9 of 32
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OFFICIAL—POLICE & PARTNERS 4 Safeguarding our citizens—Gender Based Abuse Local Action/Context: Lanarkshire Division has a critical role to play in preventing violence and safeguarding women and girls, our vision is to influence our officers and communities to create and embed a culture and environment where women and girls are free from any form of violence, abuse (physical/emotional/sexual), exploitation and harassment. We achieve this through: Working with Partners – Lanarkshire Division leads in Multi-agency collaboration with partners from public and third sector organisations at operational and strategic levels through the Violence Against Women Operational Group and Violence Against Women Strategic Group. Through active participation and representation on these forums strategically and operationally we support the following work streams: Safe and Together – steering group, MARAC – steering group, Public Protection Communication and Public Awareness Sub Group, Prevention – steering group, Child Protection Committee, Adult Protection Committee, and MAPPA. Working with Communities - Lanarkshire Division leads on engaging with communities across the division in both the physical and virtual worlds. There have been online events held to promote DSDAS and enhance public engagement/reporting through online Question and Answer sessions. These sessions were hosted by Police Scotland and had participation from Woman’s Aid and ASSIST. These events were publicised via Social Media and received favourable feedback from participants and the community. Analytical Context: In Q2, 2,186 incidents of domestic abuse were reported to police, a slight decrease of 2.1% on the previous year. The total crimes and offences in domestic abuse incidents is 1,199 , a decrease of 5.1% in the 5 year mean. The detection rate for the total crimes and offences in domestic abuse incidents is 53.4% 80 crimes of rape have been reported in Q2 with a 46.3% detection rate, this should increase as forensic analysis is completed. Stats can be seen in the chart opposite. 0 200 400 600 800 1000 1200 1400 Rapes Sexual Crimes Domestic Abuse Crimes Gender Based Crimes 2022/23 2023/24 Page 10 of 32
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OFFICIAL—POLICE & PARTNERS 5 Safeguarding our citizens—Online Safety Local Action/Context: Police Scotland take a proactive positive approach to respond to cyber demand, ensuring that we are future focused and enabled to adapt our policing model to suit the needs of the communities we serve. Scams and Frauds are crimes of deception used for personal gain usually to make money or obtain information. With technology evolving, fraudsters are becoming more sophisticated. The criminals behind these frauds do not discriminate, they will target anyone, having complete disregard for the impact or consequences of their actions. Lanarkshire Division’s Preventions and Partnerships and School Liaison officers carry out online safety inputs across Primary Schools, Secondary Schools and local sporting clubs and youth groups to provide information and awareness around the dangers of communicating with unknown persons online, and highlight the risks involved in sharing indecent images. As part of the division’s Contest Strategy, and in regards to the ‘Prevent’ element police delivered inputs on cybercrime and online safety to all attendees at the multi-agency SOC/CT Strategic meeting. Lanarkshire Social Media is used to regularly promote/signpost online safety, highlight support channels, reporting methods and encourage in regards to ‘sextortion’ that any potential victim does not engage with the perpetrator further but instead talks to a friend or family member and reports to police. Analytical Context: In this reporting period there were 152 crimes relating to online communications and the sharing of indecent images recorded across North Lanarkshire. The charts opposite break down the age groups of persons involved in these crimes. Page 11 of 32
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OFFICIAL—POLICE & PARTNERS 6 Safeguarding our citizens—Protecting Our Most Vulnerable Local Action/Context: Missing person investigations require careful management of police resources and are often time-critical and can often involve some of the most vulnerable in our society. Lanarkshire Division continue to implement additional processes linked to ‘vulnerabilities’ to assist in tracing missing person enquiries. ‘Not at Home’ Recent focus has been targeted towards the local authority and private care providers in Lanarkshire to raise awareness of the ‘Not at Home’ protocol and provide any additional training to ensure a consistent approach is adopted, whilst ensuring any Local Authority Accommodated Children (LAAC) are supported in line with their current care plan. Planned awareness sessions are scheduled on a two monthly basis. To monitor the figures relating to ‘Not at Home’ a new recording mechanism was recently sent to care providers, who in turn will provide monthly returns. Philomena Protocol The Philomena Protocol was implemented by Police Scotland in May 2023, all care providers in Lanarkshire have received basic awareness sessions surroundings it’s use. When officers are attending a report of a missing person in a care establishment, staff will now provide a ‘Philomena Form’ which should contain all the basic, but vital information. In turn this should help avoid the omission of any vital information relating to the missing person and allow for a quick response by officers in relation to starting a missing person enquiry. The Philomena Protocol has been developed following the success and learning from the Herbert Protocol, an initiative to support adults who are at risk of going missing. Regular feedback is encouraged from care providers via our weekly Local Authority meetings. Dementia Safeguarding Scheme The Dementia Safeguarding scheme has attracted significant interest across the country and is designed to bring together and umbrella all the elements of support that Police Scotland and Alzheimer Scotland (AS) offer those living with dementia. This includes promotion of the Purple Alert scheme and the use of Herbert protocols which are well established support mechanisms. The scheme has also introduced the distribution of the Dementia Safeguarding Tag (working title) for those living with dementia and will in time deliver the Return Discussion facility that has been successfully piloted in E division. The Dementia Safeguarding Tag (working title), is a keyring embedded with NFC technology. This means the tag is programmed for each individual person with their name, town of residence and their emergency contact name and number. This doesn't hold any other personal data. Any member of the public who finds someone appearing lost, confused or disorientated can tap this Dementia Safeguarding Tag against their mobile phone and it will come up with a pre-populated message, containing their emergency contact details. This will enable them to be reunited sooner with family and get any additional support required. Missing Persons From 1st April 2023 until 30th September 2023, Lanarkshire Division have investigated the following number of missing person reports 1095 missing persons on the Missing Person Application 329 (30%) were in Local Authority Accommodated Care Page 12 of 32
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OFFICIAL—POLICE & PARTNERS 7 Safeguarding our citizens—Road Safety Local Action/Context: Officers in road policing and local policing are out every day educating road users and carrying out enforcement. Since Police Scotland was created, our nationally coordinated response to road safety and partnership working has developed. We have dedicated intelligence-led patrols on targeted routes to take action against dangerous drivers, using an evidence based approach to identify the highest risk. We also support a national calendar of road safety activity, deliver campaigns and are part of a crucial partnership approach. Q2 calendar of events · Summer Drink Driving Campaign 3-16 July · Commercial Vehicle Week 17– 23 July · Operation Close Pass 31 July— 6 August · Drug Driving Week 14-27 August · VRU Older Road Users 18—24 September Analytical Context: In Q2 there was 1 fatal road accident, 45people were seriously injured, 11 more than the previous year. No children were killed on our roads and 2 fewer children were seriously injured than the previous year. Traffic enforcement can be seen on the table opposite. 0 100 200 300 400 500 600 700 Dangerous Driving Speeding Disqualified Driving Driving Licence Insurance Seatbelts Mobile Phone Road Traffic 2022/23 2023/24 Page 13 of 32
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OFFICIAL—POLICE & PARTNERS 8 Enhancing Our Service Continuous Improvement: Addressing the Policing Together Equality Outcomes the Hate Crime Working Group has been introduced to improve various processes on managing incidents. The Working Group have reviewed and proposed an improved process and governance structure for the management of hate crime. The objectives to provide a standardised approach, understanding of local / national trends and sharing of good practice together with practical guidance for officers and staff. In consultation with Staff Associations a victim hate crime letter has been introduced to recognise and signpost appropriate support. Hate crime dashboard introduced to capture data on emerging trends. The Values Campaign has been introduced to supervisors forums highlighting the organisations values, code of ethics and standards of professional behaviour. Opportunity through the forums to listen and engage with officers. Divisional Wellbeing restructured and focus / engagement groups formed to address key ED&I issues. Workforce Wellbeing: Lanarkshire Division have created a Health and Wellbeing Strategy in line with Your Safety Matters with a new structure introducing an action plan focusing on: Recruitment of additional Wellbeing Champions providing access to support and training. Engagement sessions carried out to facilitate in the region of 20 + new champions. Personal Health assessments carried out in the division over a two day period with 24 officers. Results provided back to officers / staff providing recommendation and lifestyle advice. Promotion of CPD events and mental health training using Lifelines facilitators and NHS mental health first aid partnership working. Lifelines training opportunities to officers and staff with three sessions on Teams Staying Well, / Understanding Resilience and Self – Care / Supporting colleagues and Post Trauma Support. Process ongoing to train facilitators within Lanarkshire Division to cover additional training. Recruitment ongoing to train Stigma Champions within the division ( training carried out by Stigma North Lanarkshire) In September 2023 officers and staff from Lanarkshire Division attended ‘Valuing Difference and Inclusion Workshops’ Page 14 of 32
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OFFICIAL—POLICE & PARTNERS 9 PUBLIC CONFIDENCE—Survey Information User Experience - Current Position The information on the table below is from data gathered in the April 2023 to September 2023 period for the whole of Lanarkshire and is not specific to North Lanark- shire. Areas for Consideration The key concern for respondents was a lack of follow-up once their incident had been reported. 57% of respondents in Q division in Q2 stating feeling adequately informed about the progress of their incident. Not being given enough information may lead to decreased feelings of safety and confidence in policing and cause further demand. Updating people once an incident has been reported or attended may increase confidence both in the police, and in their confidence to report future incidents. Receiving an appropriate response was a key driver of negative experiences. Just over half of responses (65%) reported feeling that the police provided an appropriate re- sponse. Key themes for those respondents mentioned a slow or no response for reported incidents or having to call 101/999 multiple times for the same incident. This is an area where C3 are exploring how to make improvements to the Contact Assessment Model with awareness of the increased demand on local policing. Wider context – Trust in public service delivery 62% of respondents stated they were worried to at least some extent about the financial pressures facing Police Scotland. Only a quarter of respondents stated that they would be confident that Police Scotland would be able to still provide effective policing services throughout Scotland with a reduced budget. When asked if Police Scotland were to face a £50m reduction in its budget, only 15% of respondents stated they would be confident in policing as a public service. Public Opinion State- ments Q Division Q1 22/23 (75) Q2 22/23 (854) Q3 22/23 (423) Q4 22/23 (216) Q1 23/24 (21) Q2 23/24 (844) Change on last Quarter Feel safe in their local area 64% 80% 79% 69% 62% 79% +17% Police listen to concerns of local people 22% 34% 24% 31% 15% 28% +13% Local police are friendly and approachable 56% 65% 59% 59% 55% 61% +6% Page 15 of 32
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OFFICIAL—POLICE & PARTNERS 10 Public Confidence Q2 2023/24 Q2 2022/23 % change Number of complaints about the police per 10,000 incidents 32.4 40.8 -20.6% On duty allegations 158 217 -27.2% Off duty allegations - - - Quality of service allegations 68 90 -24.4% Total allegations 226 307 -35.8% Number of police incidents 47,254 43,402 +8.9% PUBLIC CONFIDENCE Survey Information continued; The following were identified as key themes when respondents were asked what comments they have with regards to Police Scotland’s ability to continue to provide effective policing services throughout Scotland with a reduced budget: 34% stated it being a bad idea and would have an overall negative impact. 18% mentioned funding is already currently too low, with the service already struggling before facing even more budget reductions in 2024/25. 11% highlighted it would have a negative impact on police visibility. People also mentioned feeling that police presence is already lacking in their community, and they wanted to see police officers being more visible more often. We know it is a challenging time for policing nationally. Hard choices are being taken to deliver effective policing within the revenue budget available to us. Our service draws together the strategic direction of policing with research, insight and engagement to enable the service to build a robust understanding of the drivers of trust and confidence, and what is needed to enable positive experiences with people who contact us for help. Understanding more about trust and confidence enables the service to respond to community needs more effectively. This service is important when considering strategic choices i.e., the future of our estates and giving a proportionate response to crime. We need to understand and be sensitive to community concerns around feelings of safety, confidence and trust and communicate how future changes in the way we do things are helping put the needs of our communities at the heart of what we do. Involving the public, communities and partners in the way we do things is vital if we are to maintain public confidence in policing. Page 16 of 32
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OFFICIAL OFFICIAL Serious Violent Crime and Public Protection NLC April 2023 – Sept 2023 April 2023– Sept 2023 April 2022– Sept 2022 Victims % Change 5 year mean 5 year mean % Total No Group1: Crimes of Violence 329 248 81 more 32.7% 280.6 12.2% Murder 0 3 3 fewer -100% 3.0 -100% Attempted Murder 9 5 4 more +80.0% 8.6 4.7% Serious Assault detection rate 82.9% 88.8% -5.6% 79.0% 3.9% Serious Assault 105 89 16 more 18.0% 136.2 -22.9% Robbery detection rate 61.0% 85.4% -24.4% 75.1% -14.1% Robbery 41 41 - - 41.8 -1.9% Common assault detection rate 67.5% 73.0% -5.6% 70.9% -3.4% Common assault 1683 1905 222 fewer 13.2% 1856 2.6% Number of Domestic Abuse Incidents Reported to the Police 2186 2243 57 fewer -2.5% 2435 -10.2% Total Crimes and offences in domestic abuse incidents 1199 1189 10 more 0.8% 1264 -5.1% Total crimes and offences in domestic abuse incidents detection rate 53.4% 58.7% -9.1% 63.6% -16.1% Number of Sexual Crimes 507 455 52 more 11.4% 417.6 21.4% Sexual Crimes detection rate 49.9% 47% 2.9% 53.8% -3.9% Number of rapes 80 69 11 more 15.9% 66 21.2% Rape detection rate 46.3% 50.7% -4.5% 46.7% -0.4% Number of statutory stop and searches conducted 3654 Number of positive statutory stop and searches 678 Number of complaints regarding disorder 5824 6361 537 fewer -8.4% Hate Crime and offences detection rate 60.0% 70.3% -10.3% 72.1% -12.1% Vandalism & Malicious Mischief detection rate 29.0% 26.7% 2.3% 26.3% 2.8% Vandalism & Malicious Mischief 1261 1367 106 fewer -7.8% 1537 -18.0% Number of detections for Consuming Alcohol in a designated place (where appropriate byelaws exist) 281 445 -36.9 496 -44.6% Theft by housebreaking (including attempts) detection rate 19.6% 21.2% -1.7% 20.3% -0.7% Theft by housebreaking (including attempts) 327 273 54 more 19.8% 362 -9.7% Theft by shoplifting detection rate 61.1% 56.9% 4.2% 63.7% -2.6% Page 17 of 32
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OFFICIAL 2 OFFICIAL Theft by shoplifting 1045 701 344 more 49.1% 801 30.4% People Killed 1 4 3 fewer -75.0% People Seriously injured 45 34 11 more 32.4% People Slightly Injured 109 100 9 more 9.0 Children (aged<16) Killed 0 0 0 0 Children (aged<16) Seriously Injured 4 6 2 fewer -33.3% Dangerous driving 123 120 2.5% 119 3.0% Speeding 470 549 -14.4% 571 -17.7% Disqualified driving 40 41 -2.4% 52.8 -24.2% Driving Licence 166 183 -9.3% 211 -21.5% Insurance 497 575 -13.6% 572 -13.1% Seat Belts 66 90 -26.7% 65.8 0.3% Mobile Phone 55 51 7.8% 52.2 5.4% Number of detections for drugs supply, drugs productions, drugs cultivation 94.8% 110% -15.2% 92.4% 2.3% Public Confidence Number of complaints about the police per 10, 000 incidents 32.4 40.8 -20.6% On duty allegations 158 217 -27.2% Off duty allegations - - - Quality of service allegations 68 90 -24.4% Total allegations 226 307 Number of police incidents 47,254 43,402 8.9% Page 18 of 32
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North Lanarkshire Q2 Performance Report July - September 2023 Q2 saw an increase of Item (4) Page 19 of 32
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2 North Lanarkshire Performance Report Table of Contents Local Fire and Rescue Service Plan Priorities 3 North Lanarkshire Activity Summary 4 Domestic Safety - Accidental Dwelling Fires 5 Domestic Safety - Accidental Dwelling Fire Casualties 6 Unintentional Injury and Harm 7 Deliberate Fire Setting 8 Non-Domestic Fire Safety 9 Unwanted Fire Alarm Signals 10 Community Engagement 11 Community Engagement 12 Page 20 of 32
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4 0 16 33 2 27 11 1 6 32 2 7 6 0 4 63 7 14 9 0 7 37 2 13 3 0 3 7 1 3 12 2 3 87 6 29 1 1 0 9 1 1 2 0 4 31 0 7 5 0 3 44 2 17 53 4 46 343 23 118 4% -33% 24% -27% 5% -68% -5% 0% -1% 4% -5% -23% 3 Q2 2022/23 Comparison 3 Year Average Change Airdrie Community Board Bellshill Community Board Coatbridge Community Board Cumbernauld Community Board Kilsyth Community Board Total Incidents Motherwell Community Board North Corridor Community Board Shotts Community Board Wishaw Community Board Accidental Dwelling Fires Deliberate Fire Setting Non- Domestic Fire Safety Accidental Dwelling Fire Casualties Unintentional Injury and Harm Unwanted Fire Alarm Signals Local Fire and Rescue Service Plan Priorities This report provides an overview of Scottish Fire and Rescue Services (SFRS) performance for reporting period July to September 2023/24 for the local authority area North Lanarkshire (NL). We are committed to ensuring that the resources serving the communities within NL are maximised and focused on the delivery of positive outcomes at every opportunity. This applies to all our activities including operational incidents and community safety engagement. NL's Local Fire and Rescue Plan sets out how the SFRS will meet the Strategic Aims as defined within the SFRS Strategic Plan 2022-2025. This plan is aligned to the Community Planning Partnership (CPP) structures within NL and will complement the local targeted activities focused on by the Community Safety Sub Groups (CSSGs) and Local Area Teams (LATs). The outcomes detailed within this report are based on SFRS identified operational demand within our 9 Community Boards, which require a targeted approach by all relevant partners to deliver a joint solution and reduce the impact of fire in each board. The current commitment to our stakeholders will continue to improve through the support and drive of all NL partners, to provide a better streamlined joint approach to improving outcomes for the people and communities of NL. About the statistics within this report The activity totals and other statistics quoted within this report are published in the interests of transparency and openness. They are provisional in nature and subject to change as a result of ongoing quality assurance and review. Because all statistics quoted are provisional there may be a difference in the period totals quoted in our reports after local publication which result from revisions or additions to the data in our systems. The Scottish Government publishes official statistics each year which allow for comparisons to be made over longer periods of time. Activity levels have reduced Activity levels have remained level Activity levels have increased Page 21 of 32
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North Lanarkshire Activity Summary 0 500 1000 1500 2000 2018/19 2019/20 2020/21 2021/22 2022/23 2023/24 North Lanarkshire Operational Trends Total Incidents All Fires All Special Services All False Alarms 37% 14% 49% 45% 17% 38% All Fires All Special Services All False Alarms Annual Average 3 Year Average 20.83% 16.59% 11.43% 10.88% 9.22% 5.99% 5.25% 3.23% 2.21% 2.12% 1.57% 1.57% 1.47% 1.38% 1.20% Refuse Fire False Alarm (Dwelling) Outdoor Fire False Alarm (UFAS) False Alarm (Good Intent) Dwelling Fire Special Service -… Vehicle Fire Special Service - RTC Other Building Fire Special Service - No… Special Service - Assist… Special Service - Flooding Other Primary Fire False Alarm (Malicious) Top 15 Incidents Types by % 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 488 Fires Primary & Secondary Special Services184 False Alarms 413 -44% Total Number of Incidents 1306 -31% -24% Fire & Non-Fire Casualties 60 22% Economic cost of UFAS Incidents £232,460 Activity by Time of Day -7% Incidents by Classification *data above is year on year change 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun 00:00 01:00 02:00 03:00 04:00 05:00 06:00 07:00 08:00 09:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00 20:00 21:00 22:00 23:00 Mon Tue Wed Thu Fri Sat Sun Page 22 of 32
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4% -5% 5 Main Source of Ignition Q2 2023/24 3 Year Average 85% Detection Actuated Automatic Detection & Actuation Domestic Safety - Accidental Dwelling Fires Dom Detection Present 74% Calls Made via Linked Alarms 81% 32 7 5 3 3 Cooking appliance Not known Electricity supply Smoking Related Other domestic style appliance Main Source of Ignition 62 61 64 51 53 2019/20 2020/21 2021/22 2022/23 2023/24 45% 19% 42% 15% No Firefighting Action Direct Firefighting No Heat/Smoke Damage No Fire Damage Alcohol/Drug Impairment 17% Distraction 19% 8% Bellshill 21% 11% Coatbridge Cumbernauld Kilsyth Motherwell North Corridor Shotts 17% 6% 23% 4% 9%2% Wishaw Airdrie Performance Summary Severity of Accidental Dwelling Fires Human Factors Accidental Dwelling Fires Activity by Board Area (% share) The number of Accidental Dwelling Fires (ADFs) has remained the same as the 2022/23 reporting period. Against Q1 2022/23 we have seen a small increase of 4% along with a decrease of 5% against the 3 year average. SFRS continues to engage with occupiers through our post incident response (PDIR) and everyone is offered a Home Fire Safety Visit (HFSV) where safe cooking advice is given and where required occupiers are signposted to our partners for further support. Additionally, we actively promote Risk Recognition training to our partners, aiming to increase the number of high-risk HFSV referrals. By working together, we can continue to make a positive impact in reducing accidental dwelling fires and ensuring the safety of our communities. Accidental Dwelling Fires 40 45 50 55 60 Q3 Q4 Q1 Q2 Accidental Dwelling Fires Page 23 of 32
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-33% 0% 6 Q2 2023/24 3 Year Average Domestic Safety - Accidental Dwelling Fire Casualties Fracture Burns - Slight Smoke inhalation 50% 25% 25% 0% 0% 0% 0 0 1 1 00 0 0 2 0 0 - 9 10 - 19 20 - 49 50 - 79 80+ Male 50% Female 50% 6 4 3 6 4 2019/20 2020/21 2021/22 2022/23 2023/24 Accidental Dwelling Fires Casualties Airdrie 0% Bellshill 25% 0% Coatbridge Cumbernauld Kilsyth Motherwell North Corridor Shotts 0% 0% 50% 0% 0%25% Wishaw Unin First Aid at Scene Hospital - Serious Injuries Hospital - Slight Injuries 0% 25% 75% Fatality 0% Performance Summary Nature of Injury Extent of Harm Age / Gender Profile Accidental Dwelling Fire Casualties by Board Area (% share) SFRS in North Lanarkshire have recorded a significant reduction of 33% in Accidental Dwelling Fire Casualties against last year’s figures as the 3-year average remains the same.There was a total of 4 casualties recorded within North Lanarkshire, with 3 of those requiring first aid at the scene and 1 being transferred to hospital suffering slight injuries. SFRS remains committed to ensuring ADF casualties remain low and continue to target high-risk home fire safety visits as SFRS continue to work towards ensuring the safety and well-being of our communities. This will be achieved by implementing proactive measures at HFSVs and aiding wherever needed with signposting to our Partners for any additional support. 0 5 10 Q3 Q4 Q1 Q2 Accidental Dwelling Fires Casualties Page 24 of 32
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24% -1% 7 Q2 2023/24 3 Year Average Unintentional Injury and Harm Fracture Bruising Not known Other Head injury Back / Neck injury (spinal) 13% 13% 11% 9% 9% 7% 0 1 9 5 20 1 14 8 6 0 - 9 10 - 19 20 - 49 50 - 79 80+ Male 37% Female 63% Airdrie Bellshill 13% 9% Coatbridge Cumbernauld Kilsyth Shotts 15% 7% 7% 9% 7%0% 35% North Corridor Motherwell Wishaw Road Traffic Collision Water Rescue Assisting Other Agencies 52% 2%26% First Aid at Scene Hospital - Serious Injuries Hospital - Slight Injuries 22% 48% 4% Fatality 9% ies 78 47 32 37 46 2019/20 2020/21 2021/22 2022/23 2023/24 Deliberate Performance Summary Nature of Injury Extent of Harm Non-Fire Emergency Activity Age / Gender Profile Non-Fire Casualties by Board Area (% share) Non-Fire Casualties 0 20 40 60 Q3 Q4 Q1 Q2 Unintentional Injury + Harm During the current reporting period, there has been an increase of nine casualties in the number of non-fire casualties from 37 to 46, compared to the previous period of 22/23. 52% of non-fire casulties where as a result of Road Traffic Collisions within North Lanarkshire. SFRS recorded attendance at four non-fire related fatalities during the reporting period, all four where requests from Scottish Ambulance Service (SAS) to gain access to properties to assist our SAS colleagues in an extension of their duties. Page 25 of 32
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-27% 4% 8 Q2 2023/24 3 Year Average Deliberate Fire Setting Airdrie Bellshill 9% 18% Coatbridge Cumbernauld Kilsyth Motherwell North Corridor Shotts 11% 2% 25% 9% 13%3% 10% Wishaw 296 303 326 469 343 2019/20 2020/21 2021/22 2022/23 2023/24 16% 17% 16% 15% 12% 12% 84% 83% 84% 85% 88% 88% 2018/19 2019/20 2020/21 2021/22 2022/23 2023/24 Primary Secondary 29% 7% 43% 21% Other Buildings Dwellings Vehicles Other Primary 65% 35% Refuse Other Secondary 1401 1364 1343 1360 1571 1085 330 245 255 277 413 301 2018/19 2019/20 2020/21 2021/22 2022/23 2023/24 All Incidents Deliberate Secondary Fires Performance Summary Deliberate Fires by Classification Primary Fire Ratio by Activity Type Secondary Fire Ratio by Activity Type Deliberate Fires Compared to Operational Activity Deliberate Fires by Board Area (% share) During the Q2 23/24 reporting period, SFRS have observed a significant decrease in deliberate fire setting compared to the same period last year. This decrease may be attributed to the proactive efforts of Lanarkshires deadicated Community Action Team and operational crews, who have been engaging with High Schools and Youth Groups within North Lanarkshire. SFRS continue to collaborate closely with our partners Police Scotland, North Lanarkshire Housing and Enviromental Teams to identify areas of high activity as we strive to prevent future incidents of fire related anti-social behaviour. Deliberate Fires 0 200 400 600 800 Q3 Q4 Q1 Q2 Deliberate Fire Setting Page 26 of 32
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5% -5% 9 Q2 2023/24 3 Year Average Non Domestic Fire Safety 23 27 28 22 23 2019/20 2020/21 2021/22 2022/23 2023/24 Non Domestic Fires Airdrie Bellshill 9% 30% Coatbridge Cumbernauld Kilsyth Motherwell North Corridor Shotts 9% 4% 26% 0% 9%4% 9% Wishaw 70% 13% 17% Accidental Deliberate Not Known 26% 43% 35% 39% No Firefighting Action Direct Firefighting Heat/Smoke Damage No Fire Damage 2 2 2 1 1 1 1 1 Residential Home, Nursing/Care Non Residential, Other private… Non Residential, Private Garden… Retail, Single shop Sporting venues, Sports Hall Public admin, security and safety,… Other Residential, Hostel (e.g. for… Industrial Processing, Other Performance Summary Non-Domestic Fires by Nature of Origin Non-Domestic Fires by Board Area (% share) Severity of Non-Domestic Fires Non-Domestic Fires by Main Premises Type Within North Lanarkshire we have seen a year-on-year rise of one incident to 23 for the same reporting period as 2022/23, and a 5% reduction on the three-year average. 43% of incidents required direct firefighting with 39% resulting in no fire damage. Scottish Fire and Rescue Service conduct post-fire audits by fire safety auditing officers. These audits provide education and advice to business owners to prevent future reoccurrences of such incidents. The aim is to promote fire safety and reduce the risk of harm to both people and property. 0 10 20 30 40 Q3 Q4 Q1 Q2 Non Domestic Fire Safety Page 27 of 32
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-68% -23% 10 Q2 2023/24 3 Year Average Unwanted Fire Alarm Signals 376 362 326 373 118 2019/20 2020/21 2021/22 2022/23 2023/24 Airdrie Bellshill 6% 12% Coatbridge Kilsyth Motherwell North Corridor Shotts 11% 3% 25% 6% 14%1% 23% Cumbernauld Wishaw 26% 25% 10% 10% 9% Residential Home, Nursing/Care Hospitals and medical care, Hospital Residential Home, Children's Other Residential, Hotel/motel Other Residential, Sheltered Housing - not self contained 11% UFAS Percentage Against all Incidents UFAS Percentage Against all False Alarms 29% Human Influence and Alarm Activations 47% 0.0 1.0 2.0 Mon Tue Wed Thu Fri Sat Sun Performance Summary Unwanted Fire Alarm Signals Unwanted Fire Alarm Signals by Board Area (% share) Unwanted Fire Alarm Signals - Top 5 Premises Unwanted Fire Alarm Signals Activity Ratios Average Unwanted Fire Alarm Signals per Day As of the 1st of July 2023, SFRS stopped attending automatic fire alarm (AFA) call outs to commercial business and workplace premise, such as factories, offices, shops, and leisure facilities unless a fire had been confirmed. The level of unwanted fire alarm signals (UFAS) has reduced by a significant 68% year on year and 23% on the three-year average. Reducing Automatic Fire Alarms (AFAs) has several benefits for both SFRS and the public. One major advantage is that it increases the capacity of the SFRS staff to focus on training for incidents by enhancing their skills and preparedness. Furthermore, there are wider impacts on the environment and safety on the roads. With fewer unnecessary blue light journeys, it reduces the risk of accidents. This not only enhances the safety of emergency responders but also reduces the potential for harm to the general public. 0 100 200 300 400 500 Q3 Q4 Q1 Q2 UFAS Page 28 of 32
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High 211 Medium 189 Low 118 Stepps 13 Shotts 7 Kilsyth 2 Motherwell 118 Cumbernauld 139 Coatbridge 162 Bellshill 79 11 Community Engagement In Q2 2023/24, SFRS completed 520 Home Fire Safety Visits within North Lanarkshire. 41% of which recorded a high risk rating which showcases our commitment to ensuring we continue to engage with the most vulnerable members of our community. Lanarkshire’s dedicated Community Action Team will continue to offer and facilitate Risk Recognition Training to our partners to increase these numbers further. High 41% Medium 36% Low 23% Home Fire Safety Visit Risk Ratings 13 7 2 118 139 162 79 0 50 100 150 200 Stepps Shotts Kilsyth Motherwell Cumbernauld Coatbridge Bellshill Home Fire Safety Visits Completed by Community Fire Station Home Fire Safety Visits 520 Falls Assesment Training NHS Lanarkshire The Lanarkshire Community Action Team recently benefited from falls assessment training provided by NHS Lanarkshire. The purpose of this training was to enhance the knowledge and awareness of SFRS staff regarding the risks associated with falls within the home environment. This collaborative approach between the two organisations aims to leverage shared resources and ensure that SFRS staff are well-informed about the referral process, thereby enabling vulnerable community members to receive the appropriate support from the NHS Falls Assessment Team. Falls assessment referrals have a great importance for NHS Lanarkshire as it plays a crucial role in preventing the impact of Scottish Ambulance Service (SAS) callouts, hospital admissions, and the involvement of SFRS in special service incidents. By proactively assessing falls risks within Lanarkshire homes, NHS Lanarkshire can identify individuals who may be at higher risk of falls and provide them with the necessary support and interventions. This collaborative approach between NHS Lanarkshire and SFRS aims to reduce falls incidents in Lanarkshire homes, leading to a more efficient use of resources and ensuring that appropriate support is provided to those who need it most. Ultimately, the implementation of falls assessment programs can contribute to the overall well-being of the community by minimising the impact of falls and optimising resource allocation within Lanarkshire. Page 29 of 32
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12 Community Engagement Resettled Ukrainians visit Coatbridge Fire Station In collaboration with @NLCAdultLearn, Coatbridge Community Fire Station hosted a warm and inclusive event to welcome resettled Ukrainians. The primary objective was to foster positive relationships and promote a sense of belonging within the community. During the visit, valuable advice on home fire safety visits was provided in both English and Ukrainian, ensuring that the newly arrived individuals were equipped with essential knowledge to keep their homes and families safe. Suicide Awareness Football Additionally, the group was enlightened about Scottish Fire and Rescue Service (SFRS) and its significant role within the community. By sharing insights and information, the event aimed to strengthen community bonds and encourage collaboration between the Fire Service, Community Learning & Development and the resettled Ukrainian community. Overall, this initiative successfully contributed to building a safer and more inclusive community for all. SFRS Lanarkshire Staff support Career Ready The Career Ready Programme has been successfully supported by a dedicated group of volunteers from SFRS Lanarkshire. The programme aims to empower young people in S5/S6 and provide them with valuable workplace experiences and a network of support. The programme is a unique initiative in Scotland, offering students from various Lanarkshire high schools an opportunity to kick-start their chosen careers. Through a series of authentic workplace experiences, the programme equips students with the necessary skills, knowledge, and connections needed to thrive in their future professions. The support from both SFRS, volunteers and the young people play a crucial role in making this programme successful. In partnership with North Lanarkshire Council and the Samaritans Charity, SFRS Lanarkshire staff demonstrated their commitment to suicide prevention by actively supporting the recent football tournament held at Ravenscraig sporting facility. The event aimed to raise awareness about suicide help and support within the community. Staff members volunteered their time to represent SFRS at the tournament, promoting suicide awareness and providing valuable resources to attendees. SFRS is committed to maintaining a strong partnership with NHS Lanarkshire, NLC, and other relevant partners to ensure continued support for the people of North Lanarkshire. Page 30 of 32
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