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Tackling Poverty Financial Support Update

North Lanarkshire Council · 5 May 2023
Back to Wellbeing and Tackling Poverty Committee — 5 May 2023 and its agenda

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North Lanarkshire Council
Report
Wellbeing and Tackling Poverty Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref  AG/JC Date 05/05/23 
Tackling Poverty Financial Support Update Report 
From  Alison Gordon, Chief Social Work Officer (Education, Families, Justice &
Integrated Practice)  
E-mail Gordonal@northlan.gov.uk Telephone 01698 332001 
Executive Summary
On 29th September 2022, the Policy and Strategy Committee approved the approaches of the
use of the Council’s Local Authority Covid Economic Recovery Fund, provided by the Scottish
Government for assisting residents with financial support from the recovery of Covid and with
the Cost-of-Living Crisis. 
An update on the Financial Supports was submitted to the Wellbeing and Tackling Poverty
Committee on 3rd February 2023. This report provides a further update of the financial support
provided by the Council to assist residents with the Cost-of-Living Crisis, via the NL Child
Payment, Fuel Hardship Payment and the Pensioner Fuel Grant. 
The report also seeks the endorsement of the redistribution of the underspend of the funds to
Pensioner Fuel Grant, Scottish Welfare Fund and the Flexibility Budget for additional Tackling
Poverty initiatives during the period 2023/24. 
Recommendations
It is recommended that the Wellbeing and Tackling Poverty Committee: 
(1) Note the outcomes of the financial support provided to residents from the Local
Authority Covid Economic Recovery Fund via the Council’s NL Child Payment, Fuel
Hardship Payment and Pensioner Fuel Grant. 
(2) Endorse the distribution of the underspend of the funds to Pensioner Fuel grant,
Scottish Welfare Fund and the Flexibility Budget for additional Tackling Poverty
initiatives during 2023/24. 
The Plan for North Lanarkshire
Priority  All priorities
Ambition statement All ambition statements

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1. Background 
1.1 On 21 February 2022 the First Minister announced a new £80m Covid Economic
Recovery Fund targeting support for businesses and communities with the move to a
new phase in the Covid pandemic with fewer restrictions. The policy intent of this funding
is to support local economic recovery and cost of living impact on low-income
households. North Lanarkshire received £5.149min funding. 
1.2 The Policy and Strategy Committee approved the use of these funds with additional
Council funding to assist residents impacted by the Cost-of-Living Crisis on 29th
September 2022. The report on the approaches to the use of these funds were also
submitted to the Wellbeing and Tackling Poverty Committee on 4th November 2022 for
the Committee information. 
1.3 The Policy and Strategy Committee approved the following allocation of funds and
targeted payments: 
• Food Poverty and Insecurity Continuation of funding to Lanarkshire Community
Food and Health Partnership £10,000.
• Financial Insecurity Payments (cost of living crisis) payments in line with
Low Income Pandemic Payment principles £2,000,000M
A NL Child Payment: to assist residents experiencing financial insecurity due
to the cost-of-living crisis, is to make a £125 payment per child who are in
receipt of Free School Meals and/or School Clothing Grant, including nursery
children.
• Fuel Hardship Payment additional funding for fuel hardship payment to
maximise the households eligible for the existing scheme £960,000. The
underspend in the previous tranche of the Financial Insecurity Fund for Fuel
Hardship Payments was added to the Local Authority Covid Economic
Recovery Fund £960,000 for Fuel Poverty, taking the total for 2022/23 Fuel
Hardship Payment to £2.161M.
A Fuel Hardship Payment: targeted to assist low-income households who will
only receive the £400 payment towards their energy bill from the UK
Government but will not qualify for any other assistance for the cost-of-living
crisis, these groups are also not eligible for the NL Child Payment. The Fuel
Hardship Payment will be set at £150 per household. 
1.4 The Chief Executive’s Service (Financial Solutions) was also allocated funding for
tackling poverty with additional funding for Scottish Welfare Grants and Pensioner Fuel
Grant for pensioners in receipt of pension credit/saving credits (£100 per Household).
With Housing Solutions receiving additional funding of £363,000 for the continuation of
the Tenants Hardship Rent Grant Fund. 
1.5 A further update report was submitted to the Wellbeing and Tackling Poverty Committee
on 3rd February 2023. 
1.6 The Wellbeing and Tackling Poverty Committee on 3rd February 2023, approved the
request that Chief Officers could redistribute the funds between the strands of the
Financial Supports budget in response to ongoing analysis of demand on each strand to
ensure maximum impact of the funds within the priority areas approved by the
Committee.

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2. Report 
2.1 NL Child Payment 
2.1.1 NL Child Payment is to assist residents experiencing financial insecurity due to the cost-
of-living crisis, in making a £125 payment to families for each child who are in receipt of
Free School Meals and/or School Clothing Grant, including nursery children. 
2.1.2 The table below sets out the total amount of Children and Families who received the NL
Child Payment which includes a potential up run for children and families who may meet
the criteria up to 6th December 2022, from the date the payment date of 4th November
2022. 
NL Child Payment 
NLC CHILD PAYMENT -
£125                
No of
Children
No of
Families Amount Paid
Paid - 04/11/22 11,979 7,396 £1,497,375.00
Catch up run - paid 23/12/22 &
07/02/23 508 341 £63,500.00  
12,487 7,737 £1,560,875.00 
2.1.3 The above chart indicates that from the total budget for NL Child Payment (£2M), there
remained an underspend of £439,125. Details of the use of underspend in each strand
are detailed in section 2.10. 
2.2 Fuel Hardship Payment 
2.2.1 The Fuel Hardship Payment aimed at providing financial support to low-income
households who would only receive the UK Government’s universal payment of £400 to
all households in the UK, was launched on the week beginning 10th October 2022. 
2.2.2 There has been a significant communications campaign by Corporate Communications
to encourage take up of the payment for low-income households since the launch of the
scheme. At the end of January 2023, the application page for the Fuel Hardship Payment
had been landed on over 570,000 times. However, the actual applications made for the
payment is only slightly above 1% of the landings on the application page. (See, table
below at 2.2.4) 
2.2.3 Due to lower than anticipated initial take up and following discussions between lead
officers, it was agreed that the period for applications to the scheme, originally scheduled
to end in December 2022 be extended to 31st March 2023 in alignment with the UK
Government’s financial support for energy assistance.

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2.2.4 The table below outlines the applications/payments made to date so far: 
Fuel Hardship Payments 
FUEL HARDSHIP PAYMENT -
£150    
Applications Received 6,295  
Duplicate Applications  106  
Total Applications Received 6,189  
Paid 3,549 £532,350.00
Ready for Payment (Next
Payment Run) 23 £3,450.00
Awaiting Further Info 11  
Rejected 2,606  
Status 6,189  
Total Paid & Waiting to be Paid 3,572 £535,800.00
Outstanding to be Assessed 0   
2.3 Pensioner Fuel Grant 
2.3.1 In February 2022, the budget agreed by the Council included a grant for pensioners on
low income to help mitigate the costs of higher fuel bills (two payments of £50). This
would support those on pension credit (guarantee) and pension credit (savings). The
initial assessment made in February 2022, was an estimate of a cohort of around 4,750
pensioners who met the criteria, resulting in £475,000 being allocated for this payment. 
2.3.2 Following consultation and agreement with the Chief Officer (Finance), the scheme
eligibility was updated to ensure that pensioners in receipt of either Pension Credit
(Savings) or Pension Credit (Guarantee) receive the £100 Pensioner Fuel Grant (a total
of around 8,700 households). 
2.3.3 The Council already holds details of eligibility, there is no application process for the
scheme. Households were written to in December informing them of their eligibility for
the Grant. Where the Council has bank account details for the household (i.e., they pay
their Council Tax by Direct Debit), the payment was made directly to their bank account
in week commencing 19 December 2022. Where bank account details are not held, the
letter included a bank mandate asking eligible households to provide their bank account
and sort code either by email or by return in a prepaid envelope to allow the payment to
be made directly to their bank account.

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PENSIONER FUEL HARDSHIP SCHEME - £100         
No of
Households Value
Bank Details Held - Paid 16/12/22 3,804 £380,400.00
Bank Details Collected & Paid 4,040 £404,000.00
Awaiting Payment (Next Payment Run) 42 £4,200.00
Rejected (Payment Returned – pension now
deceased) 13 £1,300.00
Awaiting Further Action (e.g. bank detail
confirmation required) 146 £14,600.00  
8,045 £804,500.00
No Response Cases 515 
8,560 
Reminder Letters Issued 27/02/2023                1,629 
2.4     Scottish Welfare Fund - £1.759m 
Allocation of additional support to Scottish Welfare Fund to ensure additional demand
can be met and priority level retained at ‘medium’ during 2022/23. Throughout 2022/23
the Finance service has seen an increase of 7% in applications received and an increase
in 8% of applications approved. In addition, with the priority remaining at ‘medium’
throughout the financial year the average costs of each approved grant have increased
too. As a result, the full core budget and additional funding have been utilised in full. 
2.5 Tenant Hardship Rent Grant Fund - £363,000 
This fund provided financial support and advice to tenants in order, to sustain tenancies
and prevent homelessness. It was aimed at NLC tenants who were in arrears and were
experiencing financial hardship due to the increase in the cost of living/rising costs of
fuel.    Assistance with outstanding rental payments was provided which allowed tenants
on low incomes to address other financial priorities and also allow officers to provide
financial assessments and advice at point of contact/application.  The maximum payment
was £1,500 and it was not refundable, 384 NLC Tenants were assisted to the value of
£363,000. 
2.6 School and Early Years Clothing Grants - £300,000 
Continuation of enhanced grant value for school aged pupils and NLC scheme for early
years children during 2022/23. 
2.7 Free School Meal Holiday Payments - £1.555m 
Continuation of SG’s support to families in receipt of free school meal during holiday
periods. Confirmed until April 23 payment total £150 split across holiday periods. 
2.8 Other Payments 
2.8.1 Food Poverty and Insecurity Continuation of funding to Lanarkshire Community Food and
Health Partnership £10,000, has been drawn down by Lanarkshire Community Food and

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Health Partnership, to provide food provision to residents, Foodbanks, and other Food
Initiatives. 
2.9   Cost of Living Helpline 
2.9.1 In the Cost-of-Living report submitted to the Wellbeing and Tackling Poverty Committee
on 3rd February 2023, reference was made to the Tackling Poverty Team being enhanced
to deliver the Cost-of-Living Helpline for the next 24 months on behalf of the Council. 
2.9.2 The table below sets out to date, the activity of the Helpline, since 30th November 2022
to 31st March 2023; 
No. of Calls received via Netcall 4729 
Referrals Via Phone 1558
Referrals via DWP Correspondence 27
Referrals Via Mailbox 2045 
3630 
Reason for Referral
Welfare Rights 3160
Debt Advice 470 
3630 
2.9.3 The three main reasons for contacting the Cost-of-Living Helpline are for income
maximisation (Social Security Benefits), food insecurity and fuel insecurity. 
2.10 Redistribution of Budget 
2.10.1 The Chart below outlines the spend of the total Financial Support Budget.   
Actual Expenditure @
31/03/23 Budget
Current
variance 
£ £ £
NL Child Payment 1,560,875.00 2,000,000.00 439,125.00    
Fuel Hardship
Payment:   
Old scheme 248,700.00 251,000.00 2,300.00
New scheme 535,800.00 2,161,000.00 1,625,200    
Total 2,345,375.00 4,412,000.00 2,066,625        
Pensioner Fuel Grant 804,500.00 475,000.00 (329,500) 
2.10.2 Of the total budgets for Financial Supports £4,412,000, £2,345,375 has been spent via
the different strands, as at 31st March 2023, which results in an underspend of
£2,066,625. These figures and underspend have the potential to change following the
year end position of the Funds.

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2.10.3 In line with the delegation agreed at the Wellbeing and Tackling Poverty Committee on
3rd February 2023, at a meeting on 20th March 2023, the Convener of the Wellbeing and
Tackling Poverty Committee, the Chief Officer for Social Work and Chief Officer for
Finance, it was agreed to redistribute the underspend to the following strands: 
2.10.4 Pensioner Fuel Grant - £329,500 - to meet the additional costs of the earlier decision to
extend this payment to those on either Pension Credit (Savings) or Pension Credit
(Guarantee) 
2.10.5 Scottish Welfare Fund - £1,487,125 - to ensure the Council can meet increasing demand
for Crisis Grants and Community Care Grants and ensure they’re assessed at medium
priority level throughout 2023/24. As highlighted in paragraph 2.4, the Council has
experienced an increase in applications and an increase in the value of awards
throughout 2022/23. Without additional funding the Council would be required to move
to the ‘high and most compelling’ priority level. Under this rating, in order or be successful
applicant’s needs would need to be judged to be immediate and extremely severe, the
applicant would need to be highly vulnerable and at immediate risk and there would need
to be significant and immediate adverse consequences if the item or money is not
provided. 
2.10.6 Flexibility Fund for Tackling Poverty Initiatives - £250,000.  This will provide a budget to
support additional initiatives to Tackle Poverty in the coming year in response to
emerging priority areas. 
3. Measures of success 
3.1 The successful delivery of Financial Support to the residents of North Lanarkshire
impacted by the Cost-of-Living Crisis. 
4. Supporting documentation 
N/A 
Alison Gordon
Chief Social Work Officer 
(Education, Families, Justice & Integrated Practice)

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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☒ No ☐
If Yes, have all relevant financial impacts have been discussed and agreed with
Finance?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
The endorsement within the report allow for the realigning of some of the LACER
funding across the priority areas previously identified however demands will
continue to be met from the overall LACER budget allocation from Scottish
Government.
5.3 HR policy impact
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts have been discussed and agreed with People
Resources?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☐ No ☒
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact?

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5.5 Data protection impact
Does the report / project / practice contain or involve the processing of personal
data?
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk
Yes ☐ No ☐ 
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi?
Yes   ☐ No ☒
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)?
Yes ☐ No ☐ 
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact?
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact? 
A communication plan is in place under the umbrella of the Cost of Living actions.
5.9 Risk impact
Is there a risk impact?
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
There is a risk that underspends in some areas of the fund could dilute impact and  
create reputational damage given the context of a cost-of-living crisis but this is
mitigated by the realignment of funds to other priority areas extending the impact
of funds into 2023/24.

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5.10 Armed Forces Covenant Duty
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)?
Yes ☐ No ☒
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services.