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Delivery Framework for Equalities 2023-24

North Lanarkshire Council · 3 February 2023
Back to Wellbeing and Tackling Poverty Committee — 3 February 2023 and its agenda

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North Lanarkshire Council
Report
Wellbeing & Tackling Poverty Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref     FW/AC Date 03/02/23 
Delivery Framework for Equalities 2023/24 
From  Fiona Whittaker, Chief Officer, People Resources  
E-mail cameronau@northlan.gov.uk Telephone  07793 598962 
Executive Summary 
The Council’s current five-year Equalities Strategy was agreed by the Youth, Equalities
and Empowerment Committee in August 2019, and covers the years 2019-2024. The
strategy is underpinned by 5 corporate objectives which cover both the mainstreaming and
workforce related requirements of the Public Sector Equality Duty. 
The Council’s Equality Strategy recognises that there is an intrinsic link between equalities
and socioeconomic disadvantage, where evidence clearly shows that those with protected
characteristics are more likely to experience higher levels of material deprivation and
poverty which will be exacerbated by the ongoing cost of living crisis and the many
associated challenges which lie ahead.   
Following the transfer of the Equalities remit to the Chief Officer, People Resources, the
service has undertaken a desktop review of the Equalities Strategy, and the current
programme of activity underway. This has highlighted a need for us to be clearer about
how the strategy is being delivered and to set out the significant equalities programmes of
work which link to our ambitions and intentions within the Plan for North Lanarkshire,
including support for those who are most disadvantaged. 
The remainder of this report sets out for consideration and approval a new delivery
framework for equalities.  This will more clearly outline our key areas of focus within
Equalities and will be supported by associated plan of activities and campaigns to support
the advancement of our Equalities Strategy in the year ahead.   
Recommendations
It is recommended that the Wellbeing & Tackling Poverty Committee: 
(1) Approve the new Delivery Framework for Equalities.
(2) Note the good work planned and already underway in this area. 
The Plan for North Lanarkshire
Priority  Improve North Lanarkshire's resource base

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1. Background 
1.1 At a national level, and within wider society, the equalities agenda continues to expand
grow and change, and its focus can sharpen quickly in response to national and
international events.  Most recently these include the murders of George Floyd and
Sarah Everard, the Covid 19 Pandemic, the Ukraine War, and the associated cost-of-
living crisis and its impact in our local communities. 
1.2 These events serve to highlight the disproportionate impacts of both inequality and
undesirable societal attitudes that often result in poverty, violence, racism, homophobia
and other forms of discrimination and social exclusion that affect a broad range of
people with protected characteristics. 
1.3 In 2019 the Council published its third Equality Strategy for the years 2019-24 setting
out how it would deliver on the asks of the Equality Act 2010 Public Sector Equality
Duty (General Duty) to mainstream equality into its day-to-day business. 
1.4 The General Duty requires the Council to pay due regard, when carrying out its
functions, to the need to:
• Eliminate unlawful discrimination, harassment and victimisation and
any other prohibited conduct;
• Advance equality between people who share a protected
characteristic and those who do not; and 
• Foster good relations between people who share a protected
characteristic and those who do not. 
1.5 To advance these duties, five objectives for success were identified as part of our
strategy and these provide the means for effective mainstreaming. These objectives
are;
1 to know and understand all our communities
2 to involve our communities effectively 
3 to demonstrate leadership in equalities and human rights, both
within the Council and amongst partners, and commitment to
organisational excellence
4 to ensure that local public services are responsive to different
needs and treat users with dignity and respect
5 to develop and sustain a skilled and committed workforce able to
meet the needs of all local people.
1.6 The strategy is included for reference in appendix 1, and it underlines the Council’s
equalities ambition for North Lanarkshire to be the place to live, learn, work, invest and
visit for all, requiring that we find effective ways through our policies, programmes and
activities to address the inherent disadvantage and inequality that certain groups of
people experience because of societal constructs, policies, prejudice, direct and
indirect discrimination.   
Ambition statement (23) Build a workforce for the future capable of delivering on our
priorities and shared ambition

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1.7 In addition, in 2021 the Council published a refreshed set of equality outcomes, which
is a statutory requirement of the Public Sector Equality Duty (Specific Duties) and
provides the focus to help us meet the needs of the General Duty as set out in 1.4.  Our
nine equality outcomes for 2021-25 are: 
1. The housing needs of older and young people, disabled people and
others with specific needs are met.
2. Women, disabled people, young people and BAME people access
employment and business opportunities and support.
3. Older and young people, women, disabled people and BAME people on
low incomes and benefits access welfare and financial advice and
support.
4. The educational attainment for children and young people with
disabilities and/ or additional support needs, Gypsy traveller children and
young carers is improved.
5. Our schools are safe, accessible and inclusive.
6. Increased opportunities for children and young people with protected
characteristics to develop their employability skills to enable them to
leave school with positive destinations
7. The decisions by our community engagement and participation
mechanisms are influenced by the contributions. of young people,
women, BAME people and disabled people.
8. Our communities, town centres, facilities, parks and open spaces are
safe, inclusive and accessible to older people, disabled people, women,
people of different faiths, LGBT people and BAME people.
9. Young, BAME, Disabled, LGBT and female employees are provided
opportunities to work for, thrive and progress in their employment with
the council. 
1.8 These outcomes are set and reviewed by the Council every 4 years in dialogue with
services and other groups and aim to both advance the three needs of the general duty
and provide our services with the focus to deliver improvements in areas where
inequality and disadvantage have been identified for particular people.   
1.9 There are also other additional Specific Duties which set out the steps we must take to
show how we are meeting the needs of the general duty, including publishing reports
on progress in relation to our equality outcomes and mainstreaming, and gathering and
using employment information. 
1.10 The work associated with the reporting requirement sits with the Equality Team and a
number of relevant reports, including the Council’s mainstreaming report which shows
progress against our stated outcomes, will require to be presented to Committee in
2023. 
1.11 In June 2021, it was agreed that Equalities would be best placed within the portfolio of
the Chief Officer, People Resources, and this was enacted through the transfer of the
Development Officer (Equalities) and the Secretary to the Head of Communities in April

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2022. These changes are intended to enhance the level of support and resource we
have available to deliver our equalities programme of work.
1.12 Since the transfer of the team into the Council’s broader HR service, and with reference
to the current challenging economic and political context, we have undertaken a
desktop review of the existing equality strategy including the five objectives and the
legacy programme of work.  This is with a view to assessing our current level of
progress and to identify any gaps in provision and approach which need to be
addressed in this next period. 
1.13 Taking a pragmatic lens on our current progress against our stated outcomes, and as
we transition to our future operating model, there are real opportunities in this next
phase to advance equality by thinking more carefully about the ways in which we deliver
our services and programmes of work including how we undertake our placemaking
activities. 
1.14 This also includes considering how we re-shape the delivery of our future services
through our community hubs with equalities in mind, making them accessible and
useful to residents from all areas of our communities. This can only be achieved by a
sustained and strategic focus on equality and a commitment to understand how
decision-making impacts on the causes and consequences of inequality. 
1.15 Furthermore, a welcome increase in the diversity of our refreshed cohort of Elected
Members and the confirmation of Councillor Khan as our Equalities Champion, has
brought new opportunities to increase engagement with our Elected Members to help
progress and support our equalities programme of work. 
1.16 There is also a key role for both Elected Members and Community Boards to play in
supporting and driving our externally facing campaigns and other work to listen to
seldom heard voices regarding inequality in our communities, this includes working in
partnership with other 3rd sector equalities-based organisations.   
1.17 Finally, Audit & Risk has recently undertaken an audit to provide assurance on the
adequacy and effectiveness of the key controls and management arrangements
associated with ensuring that the Council complies with its statutory general and
specific equality duties. While the audit was graded as providing reasonable assurance
a number of areas were identified where improvements should be made including: 
• current governance arrangements
• use of Equality Impact Assessments (EQIAs); and
• equalities performance monitoring 
1.18 The finding from the Equalities Audit have now been discussed with Audit and Scrutiny
Panel and an action plan has been developed that will be taken forward to satisfy the
recommended improvement areas. The details of this are contained within the report
and include the intention to: 
• set up a formal Equalities Delivery Board in early 2023
• support and monitor the Equalities Delivery Framework as set out in
this report and any associated action plans 
• engage across services to ensure equality is embedded

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• improve the effectiveness of our Equality Impact Assessment
processes and compliance; and
• develop a robust performance monitoring framework that will more
effectively measure performance and impacts against the equality
outcomes. 
2. Report 
Review of the Equalities Strategy 
2.1 Following a desktop review of the existing Equality Strategy 2019-2024, and the current
programme of activity underway we have determined that there is no requirement to
fully refresh the strategy. 
2.2 In addition, the equality outcomes published within the strategy were refreshed in 2021
in line with the specific duty reporting framework. It is believed that these newly
refreshed outcomes along with the five objectives for success set out in 2019 are still
relevant and aligned to our future programme of work and the plan for North
Lanarkshire. 
2.3 We have identified that there is a need for a clearer delivery framework and associated
plan of work around equalities, which sets out more clearly “how” we intend to deliver
against our objectives and outcomes and to provide more clarity on the areas we need
to focus on both internally, and within our communities. 
2.4 We have established that we need to be clearer about the approaches and processes
through which we intend to deliver progress, including a focus on how we fully educate
and engage people around the equality agenda, with the purpose of driving better
outcomes. These include improved data and evidence; an improved approach to
equality impact assessments and the wider engagement of our community boards and
other community resources in supporting the delivery of this agenda.   
2.5 In addition, we have identified some clear gaps in our equalities provision with
examples which include the limited offering of equalities training for both staff and
Elected Members and a lack of consistency in the application of our Equality Impact
Assessments aligned to organisational changes and programmes of work.   
2.6 Set out below is a new delivery framework which outlines proposed changes and
improvements to the delivery of our Equalities programme of work with a focus on
improved outcomes in key areas where we have made commitments at a corporate
level. 
Delivery Framework for Equalities 
2.7 Set out in figure 1 & figure 2 below is our proposed Delivery Framework for Equalities
for 2023/24. The purpose of this is to set out the link more clearly and simply between
our statutory requirements, our objectives, and enablers and the nine equality
outcomes we have committed to deliver on for 2021 – 2025. 
2.8 Importantly, the framework also now articulates three clear areas of delivery focus, and
associated campaigns and activities which will ensure progress across the 9 outcomes.
These have both an internal and external focus and recognise that equality cannot be

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solely delivered by the equality team, but is the responsibility of all, and is intrinsically
linked to our ambitions within the plan for North Lanarkshire. 
Figure 1 
Figure 2 
2.9 Set out in the remainder of the report is an update on our current programme of activity
aligned to the three key areas of delivery with detail on campaigns of work which are
underway, and associated recommendations for future improvements.

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2.10 Due to the significant and substantial work that is currently being undertaken to
progress the legacy of the former Elected Member/Officer Black Lives Matter Working
Group, a separate report on Advancing Race Equality in Our Workplaces, Our
Communities and Our Schools will also be presented to the Wellbeing and Tackling
Poverty Committee. This report provides additional details of the next stage of work
and progress to advance equality for our Black, Asian and other Minority Ethnic groups. 
Delivery Focus Area 1 - Driving improved equality outcomes in the Council’s
workplace environment and the labour market 
2.11 We know through an extensive data collection exercise we undertook in 2021 that
there are significant challenges ahead in addressing our equalities goals for the
Council’s workforce.  For example: 
• 1% of our teachers are BAME while 5.4% of our pupils are BAME;
• Our disability pay gap is 9.79% with those who consider themselves to be
disabled earning £1.50 less on average per hour than non-disabled people;
• Out of 16,870 employees only 92 are BAME and 393 are disabled;
• Overall the percentage of lesbian, gay or bisexual employees recorded in the
Council is 0.9%.
• There were no transgender employees recorded in 2020. 
• There is strong gender-based segregation noted in traditional “female” roles
of cleaning, caring and catering and for “male “roles such as drivers,
cleansing and janitorial work;
• 77 % of the workforce are women. 90% of part-time workers in NLC are
women and they undertake significantly more part time work in lower grades
than males. 98% of NLC1 posts are occupied by women; 
2.12 It is important to outline that although this means that there is significant scope for us
to positively change some of these statistics, this work is not easy, and it will take
specific and targeted campaigns of activity and positive action over several years for
us to shift the dial in a meaningful way on some of these outcomes.   
2.13 Our campaigns and activities which support delivery focus area 1 are summarised
below.   
Delivery Focus Area 1 – Campaigns and Activities for 2023/24 
Race at Work Charter 
2.14 Signing up the Race at Work Charter was subject of a report to the Policy and Strategy
Committee in October 2021. The Charter provides a framework through which
employers can take practical steps to ensure that their workplaces are identifying and
tackling the barriers that minority ethnic people face in the workplace. Signing up to the
Charter’s seven calls to action will assist us in our ambition to have ethnic minority
employees represented at all levels of our organisation and reflect the communities of
North Lanarkshire.

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2.15 The seven calls to action within the race at work charter are:
1 appoint an Executive Sponsor for race 
2 capture ethnicity data and publicise progress
3 commit at Board level to zero tolerance of harassment and bullying
4 make equity, diversity and inclusion the responsibility of all leaders and
managers 
5 take action that supports Black, Asian, Mixed Race and other ethnically diverse
employee career progression
6 support race inclusion allies in the workplace Provide support for inclusion to
allies to promote race equality in teams, at work and within their communities;
and
7 include Black, Asian, Mixed Race and other ethnically diverse-led enterprise
owners in supply chains. 
2.16 Information within the report to Policy and Strategy illustrated that many of the
commitments were already being undertaken to some extent by the Council. Since then
our Depute Chief Executive has stepped into the role of Executive Sponsor for Race
and in doing so, he has fulfilled the requirement that this appointment be a most senior
officer aligning with our objective to demonstrate leadership in equalities and human
rights, both within the Council and amongst our partners. 
Increasing the numbers of Black Asian and Minority Ethnic Teachers 
2.17 The Council has a disproportionately low number of Black Asian and Minority Ethnic
(BAME) teachers working in our schools – 1% of teachers, while 5.4% of our young
people are BAME. 
2.18 For many of our young people at no point in their school life will they see or be taught
by a BAME teacher. This has implications for young people’s experiences at school as
well as their aspirations to be teachers and our future teaching workforce. To change
this statistic positive action is required. 
2.19 Activity to improve this statistic, and more importantly the experiences of our BAME
pupils and teachers, is underway through the leadership and guidance of our Executive
Sponsor for Race. Full details of this activity is contained in the corresponding
Advancing Race Equality in Our Workplaces, Our Communities and Our Schools
Report. 
Equally Safe at Work Accreditation 
2.20 Committee will be aware that the Council is one of only four Local authorities awarded
Bronze Standard in the world leading Equally Safe at Work employer accreditation
programme in March 2021. 
2.21 Equally Safe is the joint Scottish Government and COSLA approach to tackling violence
against women and girls and Equally Safe at Work recognises the inextricable links
between gender inequality (including in the workplace) and violence against women.
The accreditation aims to address workplace inequality thus tackling violence against
women at the same time. 
2.22 To support this programme of work the Council has established an Equally Safe at
Working Group which is chaired by the Chief Officer, People Resources and includes
staff from relevant services and the Council’s Elected Member Equalities Champion.

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This group is focused on campaigns and policy areas which need to be amended or
created to support the Council’s ambition in this area. 
2.23 Throughout 2022 a key aspect of the work of the Equality Team, along with the ESAW
Working Group, was to review the commitments made in the Bronze Standard to
ensure we are still making the mark with a view to progressing to silver. 
2.24 A recent workshop was held with key senior managers to explore the requirements
for silver and the actions we can take to: 
• Get better at gathering data, particularly around training and development
• Use flexible working practices better to better support our workforce
• Reduce both horizontal and vertical occupational segregation; and 
• Support our employees experiencing sexual harassment 
2.25 The Working Group is developing an action plan in preparation for achieving Silver
Standard in 2024, and this will be taken forward in early 2023. 
Disability Confident Leader Accreditation 
2.26 North Lanarkshire Council was the first Scottish Local Authority to achieve Disability
Confident Leader status and we have now held that accreditation for 5 years. Being a
Leader requires us to take action in a number of areas that support disabled people in
the workplace and encourage other employers to also become disability confident. This
is an ongoing process. 
2.27 Our workforce statistics on disability has slightly improved over the last 2 years with
2.33% self-recording as disabled. However, nearly 70% of employees have not
recorded in this category and 2.33% is still extremely low in comparison with the
numbers of disabled people in the North Lanarkshire population – 20-25%. 
2.28 There are indications that changes to the Disability Confident scheme are being
considered. Of note is the potential for targets to be set in relation to the percentage of
disabled employees in an organisation to achieve Leader status. This has implications
for the Council in retaining its Leader status if the target is set at a level that is difficult
for us to achieve. 
2.29 To help move this on council is currently undertaking a full-scale review of the
recruitment process and the process for accessing reasonable adjustments. These
reviews, and their associated improvement actions, should assist with both the
recruitment of and retention of disabled employees. 
2.30 In addition, further work to encourage employees to self-record under the disability
category on MySelf may also provide a truer reflection of the workforce. The disability
confident accreditation is due for renewal in March 2023 and achieving this is a key
priority of the group.

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Employee Equality Forum 
2.31 The Employee Equality Forum (EEF) was set up by the Council as a collective, co-
ordinated resource to enable employees with protected characteristics to influence
organisational strategies, policies and procedures for promoting equality, and tackling
discrimination.   
2.32 The EEF has a planning group that co-ordinates the activities of the forum –
consultations and employee events and initiatives - with the direction and support of
the Equalities Team. In addition, the forum is represented in council working groups
that aim to advance equality in the workforce for example the Disability Confident and
the former Black Lives Matter Working Groups. 
Work for the coming year includes: 
• supporting the review and monitoring of the Advancing Race Equality
in Our Workforce Action Plan
• organising a representation from the workforce at Glasgow Pride in
2023
• continuing to represent the forum on council working groups
• continuing to plan, develop and host events for employees with an
equality focus
• continuing as a consultation forum for employee policy development. 
Supporting Lesbian, Gay, Bisexual and Transgender Employees 
2.33 Work is underway linked to a review of our Dignity at Work Policy and process to
ascertain how we can better support LGB&T staff who experience discrimination or
require support.   
2.34 This follows an incident where a public front facing employee was the recipient of
homophobic abuse by a member of the public. A poster campaign in partnership with
our colleagues in the Occupational Safety and Wellbeing team and the Employee
Equality Forum is about to be launched with posters on display in all of our public
reception areas. This will make it clear to members of the public that any form of abuse
of our employees will not be tolerated. 
2.35 In addition, a dedicated LGB&T dignity at work support officer is in the process of being
recruited who can better support LGB&T staff who may be experiencing discrimination
and harassment and give then the confidence to come forward and raise any concerns.   
Delivery Focus Area 2 - Positively influencing the design & environment of our
schools, town centres, community hubs and service delivery locations 
2.36 It has long been understood by the Council that for the physical environment, including
buildings, to be truly accessible there requires to be the involvement of disabled people
at the earliest point in the design process. This same principal applies to Community
Hubs, but consideration needs to go further than just physical accessibility design
needs. 
2.37 For instance, as a Breastfeeding friendly authority we need to ensure all hubs and other
community locations are breastfeeding friendly; that they provide quiet rooms for

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people who may need a bit of calm or to pray; the toilet facilities offer choice and full
accessibility, privacy and support for people’s different needs; the reception areas are
welcoming and can offer support and direction for people whose first language is not
English or are disabled to name a few. 
2.38 Although significant work has been carried out in this area over the years it is patchy,
and there is undoubtedly scope for improvement, for example despite investments in
refurbishments having been undertaken it is only until very recently that the Civic
Centre had only one floor with disabled access doors that can be used by a wheelchair
user. 
2.39 Our campaigns and activities which support delivery focus area 2 are summarised
below.   
Delivery Focus Area 2 – Campaigns and Activities for 2023/24 
Working with the Operating Model Delivery Team 
2.40 The Equalities Team are maintaining close links with the Operating Model Delivery
Team and will support the direct engagement of those people and organisations who
have the skills and lived experience to ensure that the hubs are fit for their purpose to
be the place for our diverse communities to meet, work, learn, organise, and access
services and support. 
2.41 The equalities team will also review and discuss with relevant services how they can
expand work in this area, to ensure that as we re-shape our future workplace and
working environment that we consider the needs of those with protected characteristics
to align with our 9 stated equalities outcomes. 
Equality and Fairer Scotland Duty Impact Assessments 
2.42 An explicit requirement of the Public Sector Equality Duty (Specific Duties) is to assess
the impact of applying a proposed new or revised policy or practice against the needs
of the General Equality Duty. Assessments are vital to evidence that we have paid due
regard to the General Duty. 
2.43 While the duty to assess policies and decisions has been with us for almost 20 years,
there is room for improvement across the Council with this practice, and many impact
assessments are carried out after decisions have been made, if at all, and many are
still not picking up on the equality impacts. There are also very few being published on
the Council website. The duty also comes with a requirement to publish. 
2.44 Failure to undertake equality impact assessments puts the Council at risk - both from
legal challenge and reputational damage. Ensuring that those undertaking
assessments have the necessary understanding, knowledge and skills is critical. 
2.45 To immediately strengthen our practice in this area CMT recently agreed that : 
• All senior officers responsible for policy, project and programme of work
delivery, strategy development and review must ensure that assessments
are timed and supported as an integral part of the process and not an
afterthought to ensure compliance with the duties; and

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• employees placed with the responsibility of undertaking an assessment
must first have completed, as a minimum, the e-learning module that has
been developed on the Council’s forms and processes and available on
LearnNL. 
Delivery focus area 3 - Working with our Community Boards and Champions to
improve equality and inclusion in our communities 
2.46 Our Community Boards are still evolving and have progress to make if they are to be
truly representative of the communities they serve. True representation will not happen
overnight and in the meantime the Community Boards do still require to ensure that
they consider the needs of all people – particularly when it comes to making decisions
about the distribution and allocation of public spending and resources. 
2.47 They need to have competence and understanding of the different needs and
experiences of different people and communities to make fair and equitable decisions.
This can be achieved through being proactive and creative in the ways in which they
engage with diverse groups. 
Delivery Focus Area 3 – Campaigns and Activities for 2023/24 
Equalities Capacity Building and Supporting the engagement of those with
protected characteristics / lived experience 
2.48 The Equalities Team will continue to work with the Community Champions and the
Community Partnership Team to build the capacity of the Boards to understand and
engage on equality matters through: 
• Ensuring Boards have the tools and understanding to engage
effectively with people with diverse needs through developing
equality and diversity information on the Community Board Member
Development Hub 
• Providing different channels for people to have influence in relation
to Board activity and decision making – for example if people don’t
have the confidence, skills or support to participate in formal
structures (for instance people who have learning
disabilities/difficulties or carers) identifying feeder or reference
groups may be appropriate.
• Supporting the Board to ensure their decisions are fair and equitable
– for example support the development of a process to assess the
impact of the decisions they take on equality.
• Ensuring the LOIPs consider within the action plans the needs of
their diverse communities. 
Action on Gender Equality Project: Gender Budgeting: From Theory to Action 
2.49 Committee is reminded of a report to Community Empowerment Committee in January
2022 detailing the previous Elected Member Equality Champion’s support for the
Council’s participation in the Action into Theory project supported by the Scottish
Women’s Budget Group (SWBG). This three-year project funded by the Scottish

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Government, has the aim of building the skills and understanding of our organisation
to ensure the decisions it takes are done so through a gendered/protected
characteristic lens.   
2.50 In May 2022 two workshops for Operational Managers were facilitated by the SWBG
and further workshops for Elected Members took place in December 2022. 
2.51 In addition to the training the SWBG offers direct support and mentoring where financial
decisions are being made. One such area that has been identified is the UK Shared
Prosperity Fund (UKSPF). 
2.52 The primary goal of the UK Shared Prosperity Fund (UKSPF) is to build pride in place
and increase life chances across the UK through three investment priorities:
• Communities and place
• Supporting local business
• People and skills 
The UKSPF: NLC Investment Plan has the potential to reduce inequalities in North
Lanarkshire if planned and implemented in a way that considers equality from the
outset – the design stage. 
2.53 In 2023, the SWBG will work directly with the Council on the following aspects of the
UKSPF: NLC Investment Plan; 
• Women and Business
• Employability; and 
• Active Travel
This work will ensure that the Council meets the different needs of women and men
and the opportunities afforded through these projects advance equality.
Elected Member Equalities Training
2.54 A full programme of equalities training is planned and underway for Elected Members
Since May 2022 and has included: 
• Mandatory general equalities training covering the statutory roles and
responsibilities of elected members on delivering the Public Sector
Equalities Duty.
• Gender Budgeting Training in partnership with the Scottish Women’s
Budget Group  
• The online content within the bespoke Learn NL site for Elected
Members will also be developed to include recordings of the above
sessions and any new e-learning and other relevant materials and links
which have been sourced from the improvement service. 
Next Steps 
2.55 Our work to deliver on the objectives within the strategy cannot be solely taken forward
by the Equality Team but is the responsibility of all managers within services.  To ensure
a collective focus on this work and to strengthen overall governance, an Equalities
Delivery Board will be established in early 2023 with a focus on:
• Supporting and monitoring the Equalities Delivery Framework as set
out in this report and any associated action plans

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• engagement across services to ensure equality is embedded 
• ongoing improvement in the effectiveness of our Equality Impact
Assessment processes and compliance; and
• developing a robust performance monitoring framework that will
more effectively measure performance and impacts against the
equality outcomes. 
3. Measures of success 
3.1  The diversity of the Council’s workforce increases.
3.2 The Council is successful in retaining Disability Confident Leader employer
accreditation.
3.3 The Council is successful in achieving silver in the Equally Safe at Work employer
accreditation programme.
3.4 Our diverse communities are supported to engage with the Council effectively. 
3.5 Our decisions, including financial decisions, can evidence due regard to equality.     
4. Supporting documentation 
Appendix 1 Equality Strategy 2019-2024 
Fiona Whittaker
Chief Officer, People Resources

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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐  
The report has a positive impact on the PSED. The work associated with the
Delivery Framework for Equalities and the other matters for consideration are
specifically about advancing equality for people with protected characteristics.   
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☒
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts have been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant HR impacts have been discussed and agreed with People
Resources? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
A review of policies is currently underway to ensure that these are aligned to our
equalities strategy and objectives. 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐

Page 16

5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
It has been flagged in the report that failure to undertake equality impact
assessments can put the Council at risk from legal challenge and / or reputational
damage. This is already included in the Risk Register 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services.

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EQUALITY STRATEGY
2019-2024

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Contents
Foreword   ......................... 05
North Lanarkshire diversity profile   ......................... 06
North Lanarkshire Council workforce   ......................... 08
NLC equality outcomes   ......................... 09
Recent successes   ......................... 10
Future challenges   ......................... 10
Mainstreaming equality - five objectives for success   ......................... 11
Roles and responsibilities   ......................... 12
Measuring perfomance   ......................... 13
Links to other key strategies and plans   ......................... 14
The characteristics protected by the Equality Act 2010   ......................... 14
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foreword
This Equality Strategy focusses on furthering all ‘We Aspire’ ambitions and priorities. It
recognises that the poverty, disadvantage and inequalities that exist for some people in North
Lanarkshire can be further exacerbated if they have particular characteristics. For instance,
if you are disabled, you are more likely to live in poverty than a non-disabled person, if you
are a women you will statistically earn less than a man and have a one in five chance of
experiencing domestic abuse at some time in your life, if you are transgender you are quite
likely to experience poor mental health and if you are Black you are more likely to experience
unemployment.
Commitment to equality and human rightsThe Council’s ambition is for North Lanarkshire to be
the place to live, learn, work, invest and visit for all
people. Addressing the disadvantage and inequality
that some groups of people experience because
of societal constructs, prejudice, direct and indirect
discrimination requires a strong, sustained strategic
approach directly aligned to The Plan for North
Lanarkshire and a commitment from all employees at
all levels to understand the causes and consequences
of inequality. Together we will achieve.
Leader North Lanarkshire Council
The ‘We Aspire’ ambitions programme aims to
transform lives and deliver better outcomes for all of
the people of North Lanarkshire. Equality is at the heart
of that programme. A commitment to equality and an
understanding of diversity are crucial to making the We
Aspire ambitions a reality. The council is determined to
be an exemplar of good practice in equality, diversity
and human rights. We see this commitment and
understanding as critical to achieving the best possible
outcomes for all those who live, learn and work here.
Equality Strategy 2019-2024 5

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Population
Approximately 2.1% of NL population are people from
a Black or minority ethnic group
828 people use British Sign Language at home, 2715
speak Polish at home, 6678 speak other language at
home other than English. 483 speak Gaelic.
Our population is getting older with the over 65 age
group set to increase by over 11,000 by 2026 whilst
the working age population decreases by 5,000.
Of the 10,134 people living in North Lanarkshire who
were born outside the UK, 55.2% of those arrived
after 2001
Just under ¼ of NL people have no religion (way
below the Scottish average of 36%). 34.6% are
Roman Catholic, more than double the Scottish
average.
Education
7339 people in NL understand but do not speak, read
or write English, and 9857 speak but do not read or
write English.
42.1% of visually impaired learners gained national
qualifications at Level 3 and above in Maths or English
within the SCQF framework in 2018 compared with
54.8% in 2017
51.7% of exclusions were pupils with additional
support needs in 2017/18 (46% of distinct pupils)
81.82% of pupils with additional support needs (ASN)
were participating post-school. The Scottish average
is 90.4%
6% of NL Modern Apprentices in 2017/18 were
disabled. The Scottish average was 11.3%. This rose
to 9.84% in Q3 of 2019. 0.55% are BME as compared
to the Scottish average of 2.1%
1 in 4 Scottish pupils said they were aware of peers
suffering prejudice based bullying.
Economy
all of the following is about people who are economically
active aged 16+ in North Lanarkshire
The unemployment rate in NL is the lowest for white
Polish people at 7.09%. For all white people it is 9.68%.
The rate for BME people is 10.76%, however this
jumps to 17.15% if you are Black Caribbean or African.
Caribbean or Black males experience the worst at
29.68%.
The unemployment rate is higher for Asian females
(11.02%) than males (7.49%) and white females (7.75%)
20.89% of economically active BME people are self-
employed compared to 7.9% of white people. There
are 736 BME people who are small employers (that is
9.83% of the total BME working age population and
4.64% of these are run by women). In comparison 5.9%
of the total white population are small employers
For people whose activities are limited a lot the
unemployment rate is 11.95%
The rate of full-time self-employment for disabled people
is 6.32% slightly more than for non-disabled people.
6.2% of people over 16 are economically inactive due to
long term illness or disability.
Disabled people spend £550 more per month than
non-disabled people, because of the extra costs of
being disabled. All of this means that 47.5% of disabled
people live in poverty
Note: Many of the statistics under Economy
were taken from the 2011 Census. We will
look closely at the unemployment rates when
the 2021 Census results are available
North Lanarkshire diversity profile
6
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Communities
Charges reported to Airdrie Procurator Fiscal Office
relating to disability and sexual orientation hate crime
have increased significantly since 2010-11 while racial
and religious based hate crime have decreased.
12.2% of households are one person aged over 65. 
9.1% are lone parent households with dependent
children.
19.05% of Adult Literacy and Numeracy learners are
BME
By 2037 the older population in North Lanarkshire
will have increased by 68.4% from 2012.Younger
households and ethnic minority households are more
likely than others to live in overcrowded properties.
10% of disabled people responding to a NL youth
survey never feel safe when out and about in their
community
In 2014, 27% of people who volunteered had a
disability, a long term illness or had both.
2% of volunteers were from an ethnic group other than
‘white’ and 54% of people who volunteer are of the
Christian faith.
Health, wellbeing and care
85% of employees in care and personal services
occupations are female.
167 children under 16 provide 20 + hours of unpaid
care every week. 76 of those over 50 hours/ week.
3.1% of all people provide 50 + hours unpaid care a
week, the Scottish average is 2.5%
25.29% of people over the age of 16 are limited in
their day to day activities either a little or a lot. The
overall rate for Scotland is 22.79%.
29.9% of people are living with one or more long-term
health conditions.
Many Asian women in particular are prevented from
walking alone due to fear of harassment. Access to a
car is crucial for getting out and about.
The % of women who are repeat victims of domestic
abuse has reduced from 45% to 15.6% since 2017.
393 referrals were made to Multi-Agency Risk
Assessment Conference (MARAC) in 2017/18 period.
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North Lanarkshire Council’s workforce
There was an almost threefold increase in the number
of people from a white minority group applying to
work with the Council between 2017 and 2018 but a
reduction in applications from BME people. In 2017
the second largest number of applications received
were from BME people but this group was the least
appointed. They were the least appointed also in
2018.
The numbers of disabled people employed is
disproportionately low 1.75% in comparison to
the local population. However in 2017 83.24% of
employees (12,187) had not recorded under this
characteristic. In 2018 this was 82.3%.
The percentage of employees who haven’t recorded
personal information on MySelf doesn’t allow us a
clear picture across many characteristics – disability,
sexual orientation, religion or belief and gender re-
assignment.
The gender pay gap within the non-teaching
workforce has decreased from 2017-2018 from
8.97% to 6.94%.
The gap in the teaching workforce in 2017 was 0.18%
with males earning 3p less than females. In 2019
this has turned on its head with females now earning
£1.10 less per hour then males making the pay gap
5.03%.
The GPG for all Council employees is 4.42% with
males earning 69p more per hour then females.
Female % Male %
Composition 76.70 Composition 23.3
Occupations Early Years
Teaching Support
Catering
Cleaning and Janitorial
Housing property admin
98.93
97.21
98.41
84.31
72.97
Environment and cemetries
Fleet operations
Regulatory and waste
Trainees (infrastructure)
Housing property
98.82
93.07
90.09
100.00
72.31
Grades NLC 1
NLC 1-7
97.43
76.16
Chief Officials
NLC 16-18
65.00
54.76
At the gathering of employment information in
2017 gender occupational segregation (grades and
occupations) was very marked within particular
sectors in the Council in particular.
8
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NLC equality outcomes
In April 2017 the Council set
its evidence based Equality
Outcomes for the years 2017-
2021.
Setting equality outcomes is a
requirement of the Equality Act
2010 Public Sector Equality
Duty and provides the focus to
help us meet the needs of the
general equality duty to eliminate
discrimination, advance equality
and foster good relations.   
Our outcomes sit within the
Council’s Business Priorities
and are monitored through
a Performance Management
Framework.
The protected characteristics
are; age, disability, gender
re-assignment, marriage and
civil partnership, pregnancy
and maternity, race, religion
and belief, sex and sexual
orientation.
Drivers North Lanarkshire
Priorities
North Lanarkshire Council
Equality Outcomes
Equality Act 2010 Public Sector Equality Duties
General Duty
Eliminate unlawful discrimination, harassment and
victimisation and any other prohibited conduct
Advance equality of opportunity between people who
share protected characteristics and those who do not
Foster good relations between people who share
protected characteristics and those who do not
Specific Duties
Report on mainstreaming equality
Publish equality outcomes and report progress
Employment gathering information
Equality Impact Assessments
Consider award criteria and conditions in procurement
The Public Sector Bodies (Websites and Mobile
Applications) Accessibility Regulations 2018
Ensure websites and other digital media are accessible
to everyone, including those with disabilities
Fairer Scotland Duty
Reduce socio-economic disadvantage in strategic
decision making.
Others
Domestic Abuse (Scotland) Act 2018
Children’ and Young People (Scotland) Act 2014
Public Protection Agenda
Human Rights Act 1998                                                            
Child Poverty (Scotland) Act 2017
Improve economic
opportunities and outcomes
Support all children and
young people to realise
their full potential                      
Improve the health and
wellbeing of our communities
Enhance participation,
capacity, and empowerment
across our communities.
Improve North Lanarkshire’s
resource base
Disabled people (including people with a sensory
impairment), BME people, lone parents and carers are
supported to access employment opportunities.
Young women and disabled and Black and minority
ethnic young people are supported and leave school
with positive destinations
The educational attainment of children with disabilities
and/or children with additional support needs, Gypsy
Traveller children and young carers are improved.
Our schools are safe, accessible and inclusive.
Older people, disabled people and those with other
specific needs have improved access to a range of
housing options which meets their needs and supports
independent living.
Our communities and town centres are safe, accessible
and inclusive.
Participation and engagement with underrepresented
groups is improved.
NLC as an employer is accessible and all employees are
valued and supported to work to their full potential.
During the lifetime of this strategy we will require to review these outcomes and in line with the One Plan approach we will work with
our community planning partners to develop a set of joint equality outcomes in addition to those specific to the Council, the Education
Authority and the Licensing Board.
Equality Strategy 2019-2024 9

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Recent successes
Construction completed of 231 new homes for Social
Rent. All of these are designed to Housing for Varying
Needs standards including 36 of which are designated
amenity housing and 19 are designed for wheelchair
users.
% of women who are repeat victims of domestic
abuse has reduced from 45% to 15.6%.
The Council is an Early Adopter in Equally Safe at
Work Employer accreditation which aims to tackle
workplace gender inequality and ultimately reduce
violence against women and girls.
Three LGBT youth groups have been established
within the last year and have joined together to form
NL LGBT Youth Network
There were 9095 participants’ sessions for
extracurricular sport and physical activity in ASN
Schools – exceeding the target of 7500.
Pupils in secondary schools are volunteering as Mental
Health Ambassadors.
The Supported Employment Service (SES) has
supported 180 people into work within the local
community and 65% of people via the SES have kept
their jobs for over 2 years.
Our very positive relationship with the Deaf and
Deafblind BSL community.
Future challenges
Engaging with seldom heard people will require
innovation and commitment.
Reducing the school exclusion rates for ASN pupils
Meeting the needs of transient Gypsy Travellers
Very high unemployment rates exist for Black males.
Occupational segregation is still marked in many
grades and occupations across North Lanarkshire.
Gathering equality data on service users and
encouraging our employees to self-record their
personal characteristics on Myself
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Mainstreaming
equality - five
objectives for
success
Embracing the Equality Act 2010
and the Public Sector Equality
Duties and taking a human rights
based approach to our work will
ensure equality and human rights
are mainstreamed into the everyday
work of the Council. We have set
the following five key underpinning
work objectives to achieve this.
Objectives
1. To know and understand all our communities
We will gather and analyse equality data and work with a wide range of partners to develop a robust understanding of the changing identities
and needs of our local communities.  
This evidence based knowledge will inform our planning and decision making so that we can ensure best quality services and deliver better
outcomes for all our residents.
2. To involve our communities effectively
We will use new and creative forms of community engagement so that all of our residents – including seldom heard groups – feel that they can
participate in public life and that the council listens to them.  This engagement will be an ongoing dialogue and centred on the ‘nothing about
us without us’ philosophy.
We will reflect on lessons learned from our history and the experiences of our partners to improve our practices and our ability to identify
potential impacts on equality when making changes.
3. To demonstrate leadership in equalities and human rights, both within the council and amongst partners, and organisational
commitment to excellence
Our commitment to diversity and equality will be at the heart of the council’s vision, ambitions, priorities and plans. We will encourage political
leaders and senior officers to demonstrate leadership by championing equality, promoting respect, challenging prejudice and addressing
negative stereotyping of any groups.
We will work with a wide range of partners to foster good relations and build resilient, cohesive communities that take pride in and feel a sense
of responsibility towards their neighbourhoods.
We will share good practice with and benchmark our practice against local authorities and other relevant organisations.
We will take effective action where disadvantage exists using positive action measures where appropriate.
4. To ensure that local public services are responsive to different needs and treat users with dignity and respect
Commitment to equality and human rights is integrated into our business planning and delivery, including service level procurement, resource
allocation and performance management.
We will ensure that our decisions, policies and practices are assessed so as they are fair and that opportunities to promote equality and
deliver positive outcomes for all communities, service users and employees are pursued.
We will ensure that the best possible quality local services are provided, appropriate and accessible to the diverse and changing needs of all
our residents and service users.
We will ensure the information we produce and the way we communicate is effective and accessible – we understand that one size does not
fit all.
5. To develop and sustain a skilled and committed workforce able to meet the needs of all local people. Our commitment to equality
and diversity is integral to all employment policies, practices and procedures. We will recruit and retain a diverse, highly skilled and motivated
workforce and create an inclusive workplace where all of our diverse employees feel engaged and able to be themselves, and are responsive
to local communities.
We expect our entire workforce to play a role in achieving the equality strategy and will strengthen their skills to work with communities in new
ways. We will promote a commitment to equality and human rights with those we work with and require it in those from whom we commission
services.
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Roles and
responsibilities
Everyone who works for the council, whether directly
or through commissioning, is responsible for ensuring
that the objectives of the Equality Strategy are
reflected in the planning and delivery of their services.
Youth Equalities
and Empowerment
Committee
This Committee is responsible for taking a lead in ensuring that the Equality
Strategy 2019 – 2024 represents a robust and shared vision, meets the
needs of the Council, is adopted across the council, and that measures are
in place to monitor, challenge and review its progress.
Equality Champion This senior political role demonstrates support for equality and diversity
matters and initiatives both within the council and across North
Lanarkshire’s communities.
Elected Members Elected Members have a role to play in championing equal opportunities
and promoting cohesion and fostering good relations within their
constituencies. They are responsible for paying due regard to equality and
human rights in all of their constituency work.
Corporate Management
Team
CMT is responsible for ensuring that the Equality Strategy is robust,
integrated into all aspects of service planning and delivery, and is effectively
implemented across the council. Individual members are expected to have
oversight of the strategy in their areas and ensure that information about
the impact of their services on equality and human rights is gathered, made
available and evaluated
Heads of Service Heads of Service are responsible for ensuring that officers within their areas
understand their roles in implementing the strategy and that the strategy is
monitored and reviewed.
Equality Network Group The Equality Network Group is responsible for ensuring all equality matters
are advanced and fit for purpose.
Managers All managers are responsible for ensuring that the objectives of the
strategy are pursued appropriately within their teams, for gathering and
making available information about the impact of their work on different
communities and for ensuring that individual staff members understand
their specific responsibilities with regard to equality and human rights. 
Employees All council staff are responsible for conducting their work in a way that
supports delivery of the strategy and which demonstrates the council’s
values of fairness, respect, equality and excellence. 
Employee Equality
Forum
This group, comprises employees from all areas of the council. It is involved
in consultation on workforce diversity and equality initiatives. 
Trades Unions Five recognised trade unions within the Council support their members
on matters including diversity and equality and for ensuring that they are
consulted on diversity and equality initiatives
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Measuring
performance -
The Equality Strategy sits within the Council’s Strategic
Policy Framework. As with all strategies performance
will be measured using the Strategic Self-evaluation
Framework. A regular schedule of self-evaluation will
ask the questions:                                                                 
• How well are we doing?
• How do we know?
• How can we do better?
This will allow us to assess the success of the Strategy
and facilitate improvement.
Links to other key
strategies and plans
The Plan for North Lanarkshire
Community Engagement Strategy
A Shared British Sign Language Plan for
Lanarkshire
Children and Young Peoples Strategy
Economic Regeneration Delivery Plan
Workforce for the Future Strategy
Empowerment Framework
Communication Strategy 
Local Development Plan
Local Housing Strategy
Digital and IT Strategy
Procurement Strategy 
A Strategy for Carers
Tenant Participation Strategy
Tackling Poverty Strategy 
Lanarkshire Mental Health Strategy
Sport and Physical Activity Strategy
How can
we do
better?
How do
we know?
How well
are we
doing?
Desktop exercise to identify evidence
Individual / group self-reflections and perceptions
Independent assessments / residents and service users feedback
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The characteristics
protected by the
Equality Act 2010
Age - refers to a person belonging to a particular age
(e.g. 32 year olds) or range of ages (e.g. 18 - 30 year
olds)..
Disability - A person has a disability if s/he has a
physical or mental impairment which has a substantial
and long-term adverse effect on that person’s ability to
carry out normal day-to-day activities.
Gender re-assignment -Trans (or transgender) is an
umbrella term used by people whose gender identity
and/or gender expression differs from their birth sex.
The term includes, but is not limited to, transsexual
people and others who define as gender-variant.
Trans people may or may not choose to alter their
bodies hormonally and/or surgically. Known as gender
reassignment or transition this is usually a complex
process that takes place over a long period of time.
Marriage and civil partnership - Marriage is a union
between a man and a woman or between a same-
sex couple. Same-sex couples can also have their
relationships legally recognised as ‘civil partnerships’.
Civil partners must not be treated less favourably than
married couples (except where permitted by the Act).
Protection is offered in employment.
Pregnancy and Maternity - pregnancy is the
condition of being pregnant or expecting a baby.
Maternity refers to the period after the birth, and is
linked to maternity leave in the employment context.
In the non-work context, protection against maternity
discrimination is for 26 weeks after giving birth, and
this includes treating a woman unfavourably because
she is breastfeeding.
Race - refers to the protected characteristic of Race.
It refers to a group of people defined by their race,
colour, and nationality (including citizenship) ethnic or
national origins.
Religion or belief or non-belief - religion is
commonly defined as belief concerning the
supernatural, sacred, or divine, and the practices
and institutions associated with such belief. Religion
takes an almost infinite number of forms in various
cultures and individuals, but is dominated by a number
of major world religions. Generally, a belief should
affect your life choices or the way you live for it to be
included in the definition.
Sex - refers to the biological characteristics (genetic
and anatomical) which defines humans as male
or female. These characteristics are not mutually
exclusive (some individuals possess both) and can be
modified, but they function to differentiate humankind
as female and male.
Sexual orientation - Whether a person’s sexual
attraction is towards their own sex, the opposite sex
or to both sexes
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