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Leadership and Operational Model

North Lanarkshire Council · 16 March 2023
Back to Policy and Strategy Committee — 16 March 2023 and its agenda

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North Lanarkshire Council
Report
Policy & Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref  JO’N/ST Date 16/03/23 
Leadership and Operating Model 
From  Janie O’Neill, Chief Officer (Education South)  
E-mail oneillja@northlan.gov.uk Telephone 01236 812336 
Executive Summary
The Council continues to proceed at pace with its ambition to deliver wider changes to its
operating model in support of delivery of the plan for North Lanarkshire. Members will be
aware of approvals at Policy & Strategy Committee in December 2021 to take a three-
phased approach to P081.1 Leadership and Operating Model over a 10-year period.
Pragmatically this provides a period of transition as the new town and community hub
infrastructure (incl. social and environmental) is established as part of our placed based
plans to make North Lanarkshire the place to live, learn, work, invest and visit – with hubs
fundamentally providing the networks and services that meet the needs of people from
across our communities supporting improved outcomes.   
The purpose of this report is to outline what was delivered in phase 1 and set out a 2-year
plan for phase 2 as an integrated provision that depends on strategic alignment between
projects and programmes delivering against the plan for NL. The report stresses the
importance of an iterative phased and structured approach to engaging and involving
partners, stakeholders and the community and voluntary sector with the new ways of
working together that are required. With the economic and financial challenges ahead, it is
important that we learn and gain confidence as to what works with communities ensuring
that we develop a hub provision that better meets their needs and will have a greater impact
on outcomes due to the involvement of individuals who will access them. 
The report seeks approval on the 2-year plan in order to grasp the challenges and
opportunities ahead to take us towards our longer term operating model. 
Recommendations 
The Committee is asked to: 
1. Approve the integrated provision approach taken to the 2-year plan given the
dependencies across different areas of work and the requirement to work effectively
across teams to align and deliver these efficiently within agreed budget parameters. 
2. Note the activity analysis work (in separate Appendix 7) that has been completed
across all nine community board areas to form a baseline understanding of current
activity across our assets to help future planning in line with ambition statements 24

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1. Background 
1.1 As part of our transition towards new town and community hubs, three ‘early adopter’
hubs were introduced in Cumbernauld, Shotts, and Coatbridge as part of phase 1.  The
hubs have played a key role in supporting our agile staff to access flexible workspaces,
rebuild social connections and reverse the social isolation experienced by many
colleagues during the pandemic in support of improved health and wellbeing. 
1.2 In this next phase of the programme, as approved at Policy and Strategy Committee in
December 2021, we take a step further in our ambition to; expand the provision of hubs,
widen access to more staff thereby creating a more agile, flexible, and collaborative
workplace environment and also enable access for our key partners. Phase 2 will also
enable the Council and partners to work more efficiently and effectively by working
closer to and within our communities. It provides the opportunity to implement a
community leadership approach for identified early adopter hubs across North and
South locations to offer a more diverse range of universal and targeted services from
the hub setting, create a joined up presence in the community and establish ways of
working that maximises both impact and sustainability.   
1.3 The broad principles of the approach to Phase 2 were further endorsed by Policy and
Strategy Committee in September 2022 as part of our response to the Cost of Living
crisis and where plans to enable staff to ‘Work Local’ were progressed. Our aspiration
to take forward a small number of early adopter hubs as a key strand of our work to
strengthen whole family support, central to the delivery of ‘Keeping the Promise:
Support for Families, Children and Young People - P080.1’ was also endorsed at
Education and Families Committee in September 2022.   
1.4 Fundamentally phase 2 is a key phase in identifying the Council’s future operating
model for town and community hubs through a place based approach to integrated
service delivery. Subsequently a high level plan for 2023 to 2025 is set out in this report
which has organised the programme of work under 7-key pillars of activity. 
2. Report 
Three phased approach
2.1 A reminder of the three phased approach is summarised in the table below.   This
approach is fundamental to ensure a fully integrated community offering longer term,
whilst maintaining an effective governance structure and facilitating a shift in culture as
part of our future workplace model for all staff.  It is key to note that the movement
between phases will be transitional with key delivery outcomes falling within the
timescales outlined. 
and 25 – and support the progression of this work into phase 2 to include community
and voluntary organisations providing a fuller picture across North Lanarkshire. 
The Plan for North Lanarkshire
Priority  All priorities
Ambition statement All ambition statements

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Phase Aim Timescales
Phase 1 Maximise the use of our existing assets to provide ‘shared hub
facilities’ across our towns for our workforce to use.  Phase 1
directly supported our future workplace ambitions and proposed
hybrid working approach and provided the ability to review and
refine the model and arrangements at an early stage by
discovering what works through ongoing dialogue with services,
teams, and individuals. 
Two main aims existed in phase 1: (1) progress our recovery
from the pandemic and offer additionality to our office space
through the hub facilities (2) provide the underpinnings for
further development in phase 2 and 3 in order to deliver on the
long-term ambition.  
Short-term
Nov-Dec
2021 to
May 2022
Phase 2 Extend ‘shared hub facilities’ to our partners, 3rd sector and
wider public sector services to enable greater integrated working
and service delivery across and into our communities. This
includes introducing a Community Leadership approach to
shape, develop and govern the provision for early adopter hubs,
aligning activity to local needs. 
This phase will offer more accessible and enhanced facilities
across towns and within the community which can be utilised
flexibly in support of health and wellbeing. It aims to continue to
facilitate the development of inclusive approaches to lifelong
learning, skills development, and progression pathways through
the wider use of hub facilities. It will strengthen the connections
between our digital transformation projects to enable digital
inclusion and greater equity of access. 
This phase will also see critical work with Chief Officers and
Operational Managers to look at approaches to place based
integrated service delivery, linked to the strategic workforce
plans, our future workplace model and the asset based
approach being taken in this programme of work.  This work,
that will take place in the first half of 2023, seeks to set the
foundations for a model that enables staff to interchange and
undertake universal functions across a range of services, in line
with statutory and legislative requirements and work to get it
right for everyone through more person-centred delivery. 
Medium-
term 
June 2022
to 2025
Phase 3 Implementing the full integrated town and community hub
leadership and operating model, including the connections to
town visions, country parks of the future and active travel to
deliver for communities and embed community ownership. 
Community empowerment will be established and growing,
council and public services will be more integrated and digital
connectivity will be enhanced across the area, benefitting local
economies and industries. 
Long-term
2025-2031

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Phase 1 delivery 
2.2 An overview of phase 1 is provided in Appendix 1.  This phase introduced three ‘early
adopter’ hubs in Cumbernauld, Shotts, and Coatbridge. These hubs have played a key
role in supporting our agile staff to access flexible workspaces, rebuild social
connections and reverse the social isolation experienced during the pandemic in
support of improved health and wellbeing. At 22nd January there have been over 1753
hub bookings with many of these repeat users, notably the profile of user duration has
shifted since launch with more people now spending a full day using different spaces
in a hub. Hub booking trends are shown in Appendix 2.  The profile of roles accessing
the hubs is shown in Appendix 2A with the diversity of roles accessing hubs increasing
each month. Average bookings has increased by 16% since the Council’s ‘Work Local’
campaign launched in October last year. 
2.3 Two more ‘early adopter’ hubs were taken forward to grow the hub provision across
towns as we lay the ground work for future plans.  Broadwood in Cumbernauld will
open in March 2023 and Caldervale Secondary School Technical Centre in Airdrie has
been repurposed and is due to open in June 2023. All feedback received to date has
been incorporated into the design and features available, particularly around flexible
spaces and desire for a mix of small and large meeting rooms. 
2.4 As part of phase 1 in line with our commitment to Trauma Informed Practice, we
engaged with the employee equalities officer and the Promise development team to
consider the design of the hubs through a trauma lens using the Scottish Government
toolkit shared by colleagues in the NHS.  This has led to a trauma informed roadmap
for the programme as shown in Appendix 3 and a trauma design evidence framework
(Appendix 3A) with recommendations being taken forward through an improvement
plan and learnings feeding into future design. Quick wins include improved signage and
seating in reception with support materials being made available in the hub space and
meeting rooms. Further consideration is being given to paint colour, the accessibility of
information digitally and awareness training for reception staff in line with the wider
trauma informed practice project. 
2.5 As phase 1 concluded a survey was issued to current and potential hub users to
understand if they would welcome a health and wellbeing programme of activity at
hubs. 147 people responded to the survey (c.10% of current repeat users and 1% of
projected users) and the headlines from this survey are in Appendix 4.  Just over 50%
of respondents would welcome health and wellbeing activity with demand for health
checks, financial advice, yoga, and meditation. The Safety and Wellbeing team will
develop some trial initiatives with colleagues and partners, with the next steps tied into
the wider Council and North Lanarkshire Partnership Health and Wellbeing plans. 
2.6 Key learnings from phase 1 are that we need to continue to raise awareness of the
hubs and promote their use and staff appreciate the well-equipped and modern
workspaces and the opportunity to meet a wider group of colleagues.  ‘Work Local’
should continue to encourage more people towards the hubs and see more frontline
staff using them for rest and welfare purposes. Digital continues to be a key area of
focus given the channel shift in new ways of working and being able to fulfil user needs
timeously – we are working with the digital team to address bandwidth issues at hubs,
equip the hubs with digital collaboration equipment and prioritising public Wi-Fi for
partners and future hubs through the connectivity project.

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Phase 2 – high level plan for 2023-25 
2.7 A high level plan and timeline is set out in Appendix 5. This aims to set a solid base
for our work as we prepare to grow the network of hubs across communities through
an integrated provision that: 
• aligns with our delivering for communities approach towards a co-owned
Community Board delivery model
• supports the delivery of shared asset rationalisation across North Lanarkshire
• aids prioritisation of a plan for future investment of assets in line with the plan
for NL and revised programme of work 
• sets foundations for the continued integration of services across Council, public
sector partner, community, and voluntary sector delivery 
The programme is organised into 7-key pillars of work, namely: 
1. extending the use of hub spaces to public sector partners
2. maintaining alignment with the town and community hub strategy and
delivery programmes, ensuring emerging requirements are accommodated
3. taking an asset place based approach which includes developing a
community asset map for place based planning and decision making,
undertaking an activity audit of activity, and consolidating this work to establish
options to grow the hub provision through repurposing of the existing estate
4. implementing early adopter hubs across the North and South Community
Board geography with these as a vehicle for key pathfinder projects targeted
towards the most vulnerable in our communities
5. ensuring the hub model has effective systems and processes in place to
realise their full potential
6. developing options for our future operating model linked to the development
of service workforce plans and emerging place based service delivery models
with greater integrated services
7. ensuring we deliver for our communities by widening our understanding of
communities, deepening our understanding of needs and demand through
more community participation in our plans and recognising the contribution of
the community and voluntary sector as we take an integrated cross sector
approach to the delivery of services - and learn from this in the early adopter
hubs 
The following sections of the report describe each pillar. 
#1 Extend use of hubs to public sector partners 
2.8 This is one of the first steps in phase 2 to enable closer working together and enhance
our ability to reach people in the local communities, particularly those at risk of poor
outcomes. There are also clear financial benefits to this asset partnership approach
with savings made through asset rationalisation, co-location and sharing of spaces. In
June 2022 discussion started via the North Lanarkshire Strategic Leadership Board. 
Since then, a requirements gathering exercise has been completed and arrangements
are being made to make the hubs accessible for partner colleagues – these
requirements can be seen in Appendix 6. 
2.9 A memorandum of understanding is in development with support from colleagues in
legal to ensure the objectives of shared access are clear and everyone knows what is
expected, it also firms up arrangements and a route for escalation should it be required.
As outlined in section 2.6 digital requirements will be reviewed through the appropriate

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governance structures but will not be a barrier in the short term as work arounds have
been agreed such as tethering to mobile hotspots, guest public Wi-Fi access and
booking meeting rooms through email in advance. 
#2 Alignment with the hub strategy and delivery programme 
2.10 Maintaining alignment with the hub strategy and delivery programme is achieved
through monthly liaison meetings with the hub strategy team and the governance
established for hub delivery i.e., the hub delivery board.  Service delivery requirements
from a hub model are fed into both teams for full consideration in future design and the
learnings from the early adopter hubs will continue to inform the way forward through
new hub visioning sessions. Following approval on this report today and the revised
programme of work also being presented to deliver the plan for NL, there is opportunity
to revise the overall governance approach to ensure strategic alignment and delivery
across the different programmes and projects. 
#3 Asset place based approach and activity analysis of current assets 
2.11 Taking an asset place based approach to the programme is key to realising the full
potential of assets across North Lanarkshire. Bringing together resources through
integrated service delivery is fundamental given the challenging economic and financial
landscape we continue to face as we seek to improve outcomes for North Lanarkshire
citizens.   
2.12 To support this the development of a community asset map has been progressed with
colleagues in the GIS team. Phase 1 has plotted Council facilities (current and planned)
and phase 2 will seek to add community and voluntary sector organisations and
delivery spaces. Additional layers of information from the community board
profiles/activity & case analysis will be added to highlight where there may be existing
programs located where families can’t access them, gaps in services, underutilisation,
and overprovision if a cluster of services are prevalent in one area. The map will help
visualise the aspects we want to improve through town and community hubs and how
we can build on our plans to transform how we deliver services to address local needs
early and improve outcomes. 
2.13 Phase 1 community asset maps are shown in the separate Appendix 7 document
which illustrates activity analysis work undertaken to understand how our current
assets are being used and by whom and when.  Phase 2 will develop the maps further
as described above during the next quarter. This is a key area of work to support our
forward plans and participation with communities. 
#4 Implementing early adopter hubs 
2.14 With a significant degree of uncertainty ahead due to the economic and financial
challenges we face, it is important that we learn and gain confidence as to what works
with communities, ensuring that we develop a hub provision that better meets their
needs and will have a greater impact on outcomes due to the involvement of individuals
who will access them. This is key to any future investment decisions and assimilations
resulting from future asset rationalisation.  In this respect a small number of early
adopter hub projects will progress each governed by a partnership reference group
in the first instance within existing management structures. This approach also provides
the opportunity to align with the revised digital transformation roadmap and plans
underway within the customer services hub – critical if we are to secure an effective
approach to early engagement in the model and first point of contact channels and

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assessment systems, ultimately creating a seamless experience for all hub users who
engage regardless of channel.   
2.15 Also our commitment to improving ‘Whole Family Support’ as described in previous
papers to Education, Children and Families committee (September ‘22) describes the
hubs as a key enabler of earlier intervention, moving services upstream to improve
health outcomes through a preventative approach that reaches those at risk of poor
outcomes earlier, reducing the demand for formal contact with the Council, crisis
services or additional and intensive services as outlined in the staged intervention
model.   Notably, we have the opportunity to direct funding awarded towards pathfinder
projects that enable us to learn before making permanent decisions about future
service design and or longer term investment in the model. 
2.16 In line with existing practice around a community or family hub model a Hub Operating
Model framework has been developed.  Significant engagement has taken place with
service and partners in the thinking and shaping of this document, with feedback
incorporated.  This framework aims to provide a structure and focus around the
development, delivery, and impact evaluation of a hub provision, guiding action in line
with the vision and agreed objectives for each hub. An illustration of the initial
aspirations shared for Newmains & St Brigid’s Community Hub is set out in Appendix
8. 
2.17 Community Leadership for each early adopter hub will be achieved through the
establishment of a Hub Reference Group.  In the first year the group will be chaired by
an Education and Families Manager assuming the ‘Change Manager’ role. Full project
management support is provided from the operating model team. The group will be
made up of partners and officers who operate at a local level and are best placed to
design, develop, and support delivery of any agreed hub provision – this includes
agreeing how to engage and involve people from our communities and connect with
local community based organisations. The reference group will align with the locality
partnership teams (LPT) and the Community Partnership Manager as member will be
the link to the LPT and the Community Board. An online terms of reference for the
Newmains & St Brigid’s group has been created as shown in the link at Appendix 9. 
2.18 The delivery of two more hubs at Broadwood and Caldervale continues as set out in
section 2.3. The operating model team continue to work closely with the hub strategy
team on the town and community hub delivery programme as well as wider plans
around the education estate, feeding requirements and learnings from the early adopter
hubs into the design of future hubs and working to ensure a smooth transition as new
community hubs are introduced and keeping the objectives for these hubs front of mind
through early adopter projects.   
#5 Underpinning systems and processes for the operating model 
2.19 Key to the successful implementation and operation of the early adopter hubs, as well
as supporting new ways of working and maximising the occupancy and use of our
existing assets is the design and delivery of effective ICT solutions and the technical
management support around these. Therefore, as we plan for and continue to adapt to
new models of service delivery there are a number of areas that will feature in this
phase. 
2.20 These include; working with services to gather requirements and user profiles, pulling
together an understanding of existing hardware in meeting, training and conference
rooms in the education estate as we seek to maximise and be creative about the use
of space in our model, connecting with the business and digital team on the roadmap

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for digital transformation across services, making sure digital solutions are in place
relative to hub operations i.e. business intelligence support around needs and demand,
hub space booking, demand analysis and channels for early engagement and
customer contact, self-service or assisted self-service technology, referral and
assessment systems, user printing and scanning in a hub setting, keyless entry/remote
monitoring and controlled access requirements, public wi-fi prioritisation within the
connectivity project, and continued focus on business intelligence, quality control, and
performance data, feedback and reporting. 
#6 Options for a future operating model of place based integrated service delivery 
2.21 Concurrent to ongoing hub delivery plans, the progression of early adopter hubs and
as the revised programme of work is established it is proposed that each Chief Officer
nominates a lead for their service relative to phase 2 design. This work will include a
series of interactive sessions with Chief Officers and their nominated leads, building on
sessions held pre-pandemic, to re-review our capacity to support the medium-longer
term transformation required.  Services will be invited to propose, support and
challenge, service design options to operate out of the hub setting in line with our
ambitions around integrated service delivery. It is proposed these sessions are held,
with HR support, between March and May as budget decisions are understood and
annual workforce plans emerge with the outputs determining the pace of, and the next
phases in the operating model programme of work.  This will also form the basis of a
sub-group to take this work forward representing the different service areas. 
2.22 Workforce change deliverables that may emerge as a consequence of the operating
model will be managed within each service area through existing processes and
HR/Finance support routes. Chief Officers and their management teams are
responsible for ensuring that all workforce change and any matters arising are
managed appropriately in line with emerging plans. 
#7 Delivering for the community 
2.23 To support planning for the provision in our future hubs one of our guiding principles is
to ‘design with rather than for communities’. It has been key to build a coherent and
wide understanding of local organisations, recognise their contribution and prepare to
involve them in our plans. Working in partnership with the Community Partnership
Team, we have established a database of organisations by Community Board area and
are in the process of creating stakeholder maps to set the foundations for closer
working in line with the direction of the development of the CommUnity agreement. This
work will be completed by April 2023 acknowledging that it is fluid and will be reviewed
on an ongoing basis in plans. 
2.24 Building on the work of the community ownership working group we will also seek to
develop a coherent policy for community use and strengthen our communications,
marketing, and promotion of community facilities. Creating strong identities for the hubs
to build presence, promote their offer and use as well as encouraging communities to
be involved in both accessing and delivering a provision that meets local needs is key
to our efforts.   
Next steps 
1. Ongoing hub delivery projects and assessment of options for future hub development.
2. Progression of the phase 2 early adopter hubs, establishing reference groups for
Community Leadership of each.

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3. Work with HR and the Strategy/Performance team to agree structure and plan for future
operating model service design with Chief Officers and nominated team members.
4. Complete the community stakeholder mapping and engagement with community and
voluntary sector organisations across North Lanarkshire to further inform the community
asset map and future participation planning.
5. Financial modelling exercise for test of change hubs and medium/longer term plans linked
to the strategic capital investment programme and revenue budget to provide asset
solutions/adaptations and work towards operating budgets for new hubs. 
6. Review and revise the governance for the Leadership & Operating Model for phase 2
delivery. 
3. Measures of success 
3.1  A number of measures are outlined in the project brief against the three phases of
delivery to show how we are delivering for communities through improved outcomes
and support the management of risk/mitigate impacts of adverse events. Each test of
change hub project will develop its own impact framework given the local context.   
Examples are:  
• Hub usage data and user feedback
• Level of integrated working/partnerships evidenced in hub delivery plan 
• Access and engagement by target groups 
• No. of contacts/people supported relative to general advice, financial
inclusion/debt money advice, literacy/language skills/qualifications, employability,
digital inclusion etc.
• Social media reach/user feedback
• Occupancy and usage of hub spaces
• Reduction in demand for additional/intensive statutory services 
• Number of organisations applying for/receiving grant funding contributing to
delivery
• Number of people accessing assisted self-service in the hubs 
• Number of volunteering or placement opportunities available in hubs
• Number of hub volunteers who achieve accreditations/qualifications/employment 
• Comparison of usage across buildings within NLC (will feed into development of
new builds and potential future use)
• Progress of LOIP’s and outcomes agreed as part of future hub delivery plans that
contribute to the outcomes set in the plan for North Lanarkshire 
The programme overall: 
• Provide an operational focus point for other projects and programmes to realise
their financial and non-financial benefits e.g., shared asset rationalisation, service
reconfiguration, service re-design proposals for integrated provision       
4. Supporting documentation 
Appendix 1 An overview of phase 1 delivery
Appendix 2 Hub bookings from 10th January 22 to 22nd January 2023
Appendix 2A Hub user profile, projected v actual
Appendix 3 Roadmap for a trauma informed approach
Appendix 3A Trauma evidence framework for Coatbridge hub

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Appendix 4 Staff survey feedback on hub Health & Wellbeing provision
Appendix 5 Phase 2 high level plan for 2023-25
Appendix 6 Public sector partner requirements
Appendix 7 Separate Companion PDF document – Graphical representation of
the activity audit of community use of facilities
Appendix 8 Example of Newmains & St Brigid’s Community hub in operation
Appendix 9 Terms of reference for Newmains Test of Change project 
Janie O’Neill
Chief Officer (Education – South)

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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The implementation of town and community hubs and ambitions to reduce the
inequalities caused by socio economic disadvantage align with the requirements of
the Fairer Scotland Duty. 
The EQIA for phase 2 is in process and will be revised in partnership with the
Councils employee equality officer. 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☒ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts have been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
For phase 1 and at present financial summary is outlined below.  Further modelling
work will be completed for phase 2 hubs with the aim of establishing operating
budgets.
Revenue running costs 2022/23
H3711 P1-11 c.£38k
Hub creation 2021/22
Phase 1 P1/7 21/22 = £18,520.41
Hub creation 2022/23
Phase 2 to date P1-11:
XC973 £340.00 BW
XC374 £593.00 CV
XC378 Nil CH
Phase 2 projected P12:
XC973 c.£30k BW
Hub creation 2023/24
XC374 projected costs in process CV 
XC378 projected costs in process CH 
The review of the Capital Programme to determine priorities for future investment is
a key factor for this programme of work.  As further options are worked up,
assessed, and recommended to expand the hub provision across geography using
the existing estate these will need to be presented through the capital board. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☒ No ☐

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If Yes, have all relevant HR impacts have been discussed and agreed with People
Resources? 
Yes ☒ No ☐ 
If yes, please provide a brief summary of the impact? 
The impact of any workforce changes emerging during phases of the programme will
be dealt with in line with the council’s Managing Workforce Change - Framework
Guidance. 
We must ensure that any changes to approaches as our future workplace model
matures are reviewed and supported by policies and guidance. Full engagement with
Trade Unions will be taken forward as required. 
Safety and wellbeing implications around access, safety and security and also
safeguarding. Safety and security guidance is continually updated and made
available on the future workplace section of myNL. The safety and wellbeing team
will continue to work with local teams to advise appropriate measures are in place at
a local level around safety, security, fire safety and first aid. Communications and
engagement with management teams of key workforce groups will also take place
as appropriate, and toolbox talks encouraged with staff as necessary. Furthermore,
the approach taken is intended to have a positive impact on mental health and
wellbeing and TU’s will be engaged as appropriate through existing channels. The
safety and wellbeing team are engaged on the POW steering group and continue to
advise and guide through phases. 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Extending our use of hub spaces to public sector partners in phase 2 requires a
Memorandum of Understanding to be in place to support objectives of this
agreement and to ensure consideration towards insurance liabilities and statutory
requirements around safeguarding. 
This work is underway with legal colleagues now and legal colleagues will continue
to be engaged through delivery phases. 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☒ No ☐ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☒ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☒ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi?

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Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
There is a specific set of digital requirements if the operating model is to achieve its
ambitions. A number of these are already in place and need to be maintained or
are in development.  There is currently work to pull together emerging
requirements and detailed work with the business and digital team on this
additional capability and digital infrastructure will be required in support of the
model – plans for this are underway and the appropriate governance structures will
be applied. 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☒ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Enabling staff to ‘work local’ has a positive impact on the environment and an
individual’s carbon footprint around commuting, as well as potential positive health
impacts by enabling greater choice and flexibility to how people work. The shift side
to that is the utility use/office energy consumption through a work local approach
(although within the wider context of shared assets, asset rationalisation and
investment in more energy efficient buildings and hubs positive benefits should be
realised over time) 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
There is significant impact around communication and engagement with
communities and with staff – the programme continually has a requirement to align
with the emerging direction of our approaches.  Communication and engagement
plans are developed throughout each stage of the POW and colleagues from
Strategic Communications and Community partnership team continue to be
involved throughout phases of delivery 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
The project risks are captured in the project risk register and managed through the
programme and projects, as well as linked POW’s own risk registers and actions.
The main risks at present are around:
• Finance – capital review and ability to deliver against ambitions, risk to
savings not being realised through service redesign for a new model

Page 14

• Digital – ability to meet the infrastructure and technical support needs either
through lack of resources, lack of funds, or alignment of pace
• Political unknowns – implications of savings decisions
• People – challenge of culture change to underpin the success of the model
• Communities – ensuring full involvement of communities and realising the
ambition of the Community Boards. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
• Our approach to participation planning to ensure that all citizens with lived
experience are included in co-design/co-creation of services, and we
engage with relevant organisations
• Completion of the EQIA with support from employee equalities team

Page 15

Appendix 1 – Phase 1 delivery

Page 16

Appendix 2 Hub bookings 10th January 2022 to 22nd January 2023

Page 17

Appendix 2A Hub user profile, projected v actual

Page 18

Appendix 3 Roadmap for a trauma informed approach

Page 19

Appendix 3A Trauma informed framework for hubs – evidence for improvement action
at Coatbridge 
TRAUMA INFORMED WALKTHROUGH MATRIX
LOCATION EXAMINED: ST.ANDREW'S HUB, COATBRIDGE
Organisational Area RED FLAG Red Amber Green Evidence
Access Accessible to wheelchair users.
Environment
Chairs in reception require variety rather than current
cold, clinical plastic ones and would be hard for less able
people to push themselves up from.
Notice Boards cluttered and require more helpful
information about where information can be sourced.
Meeting rooms very clinical and bland
Main Hub office space has good artwork on wall and
useful pods however softer colours/materials and more
artwork throughout required.
Resource storage for each service/people using Hub
would be helfpul.
Relationships Reception is intimidating on entry.
Materials & Media A floor plan with "You Are Here" would be useful
Partnership Working Larger mix of agencies/services should be delivered from
the Hub
Supporting Recovery
Policies & Procedures L&OM Roadmap for a Trauma Informed Approach
Communication & Language
Friendlier 'Welcome Sign' required e.g. "Welcome to the
Coatbridge Hub, please see us at reception, we can
help you'"rather than "All visitors must report to
reception"
Red: Not Trauma Informed
Amber: Some elements informed, but not many
Green: Trauma Informed
Red Flag : Risk of active re-traumatising or introducion of primary trauma.

Page 20

Appendix 4 Staff survey feedback on hub Health & Wellbeing provision

Page 21

Appendix 4 continued…

Page 22

Appendix 5 – P081.1 Phase 2 high level plan for 2023-25

Page 23

Appendix 5 continued…  Phase 2- P081.1 High level timeline for 2023-25 plan

Page 24

Appendix 6 - Public sector partner requirements phase 2
Partner  For whom Requirements Not yet in scope
Police Community Police Officers to enable police to develop
stronger connections with colleagues strengthen
presence with the wider community to improve
community safety.
Staff / partnership shared space
Meeting rooms 
Toilet Facilities
Tea/Coffee making
Public Wi-Fi*
Printing*
Scottish Fire &
Rescue
Access for Community Action Team (CAT’s) – to develop
stronger connections with colleagues, strengthen
presence with the wider community to improve
community safety. Priority Shotts in first instance. 
Staff / partnership shared space
Meeting rooms 
Toilet Facilities
Tea/Coffee making 
VANL VANL employees drop in whilst working in the
community
Work Desk
Keyboard
Mouse
Screen
Laptop Riser
Meeting Space
Booth Seating
Informal Seating
Toilet Facilities
Tea/Coffee Making
Public Wi-Fi*
Printing*
NHS Health
Improvement 
Access for Community Health workers x 6 in first
instance to staff/partnership zone when in the
community. Further opportunity to offer support to
groups, classes/clinics to promote community health
with early adopter hubs. 
Staff / partnership shared space
Meeting rooms 
Toilet Facilities
Tea/Coffee making 
Routes to Work Employability Case Workers including 1 to 1
employability and client training sessions bringing
outreach into the hub setting. Cumbernauld and
Coatbridge in first instance
Work Desk
Laptop Riser
Meeting Space
Booth Seating
Informal Seating?
Toilet Facilities
Tea/Coffee Making
Public Wi-Fi*
Printing*
*Items marked are not available at present, but we aim to bring these within scope as soon as possible

Page 25

Appendix 7 - See companion document.  Full activity analysis of community use to support future planning. 
SEE SEPARATE PDF DOCUMENT 
Appendix 8 and 9 – See hyperlinks provided at section 4.1

Page 26

P081.1 Leadership & Operating Model
Activity analysis of community use in support of
future operating model plans
All nine Community Boards
February 2023
Sara Tennant, Anne Hanlon, Heather Liddle
1

Page 27

Airdrie activity analysis of
community use

Page 28

3
Airdrie Asset Map – Community Co-Ordinator Brian Lafferty
Caldervale HUB

Page 29

Community organisations booking lets in Airdrie
Jan to May 2019 Jan to May 2022
178 organisations booking lets in 2019.
Grouped into 15 broad headings based on their
function and activity*
106 organisations booking lets in 2022.
Grouped into 15 broad headings based on their
function and activity*
Demand during the period shown a significant decreaseacross all
functions and activities with the exception of Sports and Fitness
organisations which has increased by 31%:
There has been some increase in community organisations booking
spaces use since June 2022 although not significant.
*Appendix 1 illustrates categories of organisation 4

Page 30

Airdrie lets booked – Jan-May 2019 & 2022
2019 2022 Percentage
Community Facilities 2752 1548 -40%
Schools 2571 2436 -5%
Airdrie School letsAirdrie Community Centres
Current and newly formed Joint Campuses 5

Page 31

Airdrie lets booked – popular times
6

Page 32

Airdrie activity by asset
Airdrie @ Home Centre
Potential for utilisation to be
increased.
9% increase for bookings in
2022.
Increased
• sports & fitness
Beechbank Community
Centre
Overall 40% decrease in
bookings for 2022.
Increased demand for
Support Groups/Services.
New profiles around Social
groups older adults,
Learning & employability
7
Jan –May 2022Jan –May 2019
Jan –May 2022Jan –May 2019
39
21 27 21
114
0
20
40
60
80
100
120
Hobbies & Interests Pastoral Political Activity
Support Groups/Services Supporting Families
20
3
10
17
30
54
0
20
40
60
80
100
120
Hobbies & Interests Learning & Employability Political Activity
Social Groups Older Adults Support Groups/Services Supporting Families
1 2
19
0
10
20
30
40
50
Community Activity Political Activity Sports & Fitness
2
21
0
10
20
30
40
50
Political Activity Sports & Fitness

Page 33

Calderbank Community
Centre
42% decrease in bookings
for 2022
Increased:
• sports & fitness
Sustained:
• hobbies & interests
• supporting families
Caldercruix
Community Centre
Under utilisation of
asset. 64% decrease in
bookings
Sustained:
• Supporting Families
8
Airdrie activity by asset
Jan –May 2022Jan –May 2019
Jan –May 2022Jan –May 2019
7
16
4 1
13 15
0
20
40
60
80
Political Activity Private Booking Social Groups Older Adults
Sports & Fitness Support Groups/Services Supporting Families
2 3
15
0
20
40
60
80
Political Activity Private Booking Supporting Families
17
1
9
35
0
20
40
60
80
Hobbies & Interests Political Activity
Sports & Fitness Supporting Families
7
20
1
28
2 5
44
0
20
40
60
80
Community Activity Hobbies & Interests NLC Services
Political Activity Private Booking Sports & Fitness

Page 34

Chapelhall
Community Centre
Chapelside
Community Centre
36% reduction in
bookings 2022
Sustained:
• NLC Services
• Support
Groups/Services
Increased:
• health & wellbeing
• supporting families
No bookings 2022. Facility no
longer in use
9
Airdrie activity by asset
Jan –May 2019
Jan –May 2022Jan –May 2019
77
3 10
217
333
27 22 39
1
220
88
0
50
100
150
200
250
300
350
Childcare Provision Community Activity Health & Wellbeing
Hobbies & Interests Learning & Employability NLC Services
Pastoral Political Activity Social Groups Older Adults
Support Groups/Services Supporting Families
50
109
37
193
27 16
132
103
0
50
100
150
200
250
300
350
Childcare Provision Health & Wellbeing Hobbies & Interests
Learning & Employability NLC Services Political Activity
Support Groups/Services Supporting Families
4 11 18
102
17
0
20
40
60
80
100
120
Community Activity Hobbies & Interests Political Activity
Social Groups Older Adults Youth Work/Organisations

Page 35

Four Isles Community Centre
24% reduction in bookings 2022
Increased:
• Social groups older adults
• Pets & Animals
Sustained:
• Supporting Families
• Youth Work
New profiles around pastoral
activities
Gartlea Community Centre
43% reduction in bookings 2022
11% increase in supporting families
Sustained:
• Hobbies & Interests
• Political Activity
Decrease:
• Sports & Fitness
• Support Groups/Services
New profile around learning &
employability
10
Airdrie activity by asset
Jan –May 2022Jan –May 2019
Jan –May 2022Jan –May 2019
18
2
21 21
27 23
8
60
26
81
0
20
40
60
80
100
Childcare Provision Health & Wellbeing Hobbies & Interests
NLC Services Political Activity Private Booking
Social Groups Older Adults Sports & Fitness Support Groups/Services
Supporting Families
1 3
19
5 2
12
1
18 14
90
0
20
40
60
80
100
Community Activity Health & Wellbeing Hobbies & Interests
Learning & Employability NLC Services Political Activity
Private Booking Sports & Fitness Support Groups/Services
Supporting Families
6
1
4
12
20 18
36 36
0
10
20
30
40
50
Community Activity Learning & Employability NLC Services
Pastoral Pets & Animals Social Groups Older Adults
Supporting Families Youth Work/Organisations
20 19
40
18
3
37 37
0
10
20
30
40
50
Learning & Employability Pets & Animals Political Activity
Social Groups Older Adults Support Groups/Services Supporting Families
Youth Work/Organisations

Page 36

18
2 1
72
19 23
51
0
10
20
30
40
50
60
70
80
90
Health & Wellbeing Pastoral Private Booking
Sports & Fitness Support Groups/Services Supporting Families
Youth Work/Organisations
Glenmavis
Community Centre
68% reduction in
bookings and 95%
decrease in footfall
Mount Pleasant
Community Centre
26% reduction in bookings.
Sustained:
• Sports & fitness
• Support Groups/Services
• Supporting Families
• Youth Work
11
Airdrie activity by asset
Jan –May 2022Jan –May 2019
Jan –May 2022Jan –May 2019
3 1
26
5
30
0
20
40
60
80
Community Activity NLC Services
Political Activity Social Groups Older Adults
Youth Work/Organisations
1
6
14
0
20
40
60
80
Community Activity Political Activity Youth Work/Organisations
2
66
17 18
35
0
10
20
30
40
50
60
70
80
90
Political Activity Sports & Fitness
Support Groups/Services Supporting Families
Youth Work/Organisations

Page 37

Plains Community
Centre
Overall 71% reduction in
bookings
Sustained:
• Older Adults Social Groups
• Community Activity
New Profiles around
• Hobbies & Interests
• Sports & Fitness
Springfield
Community Centre
45% reduction in
bookings 2022
Sustained:
• Hobbies & Interests
• Sports & Fitness
• Social Groups Older Adults
Rochsoles
Community
Centre
27 Bookings in
2019. No
bookings in 2022.
12
Airdrie activity by asset
Jan –May 2022Jan –May 2019
Jan –May 2022Jan –May 2019
64
47
1
24
1
52
47
4
0
10
20
30
40
50
60
70
Health & Wellbeing Hobbies & Interests
NLC Services Political Activity
Private Booking Social Groups Older Adults
Sports & Fitness Support Groups/Services
38
1
10
44
40
0
10
20
30
40
50
60
70
Hobbies & Interests NLC Services
Political Activity Social Groups Older Adults
Sports & Fitness
6
17
1 2
20
6
0
20
40
60
80
Community Activity
Hobbies & Interests
Political Activity
7
22
8
1
37
81
21
0
20
40
60
80
Community Activity Health & Wellbeing
Political Activity Private Booking
Social Groups Older Adults Support Groups/Services
Youth Work/Organisations

Page 38

Airdrie Academy
Overall 3% increase in
bookings
Sports & Fitness activities
increased by 6%
Sustained demand:
Hobbies & Interests
Youth Work
New Profile around Pastoral
Activities
Caldervale HS
53% increase in
bookings
Sports & Fitness activities
increased by 61%
NLC Services increased by
166% - this can be attributed
to exam set ups.
New Profile around Pastoral
and Youth Work activities
St Margaret’s High School
61% reduction in bookings
Sustained
NLC Services
Sports & Fitness
13
Airdrie activity by asset
Jan –May 2019
Jan –May 2022
Jan –May 2022Jan –May 2019
Jan –May 2022Jan –May 2019
78 73
385
5
0
100
200
300
400
500
Hobbies & Interests NLC Services
Sports & Fitness Youth Work/Organisations
70 41 36
409
1
0
100
200
300
400
500
Hobbies & Interests NLC Services
Pastoral Sports & Fitness
Youth Work/Organisations
5 10
59
425
68
0
100
200
300
400
500
600
700
Community Activity Hobbies & Interests
NLC Services Sports & Fitness
Supporting Families
157
14
683
11
0
100
200
300
400
500
600
700
NLC Services Pastoral
Sports & Fitness Youth Work/Organisations
2
116
1
116
50
0
50
100
150
Hobbies & Interests NLC Services Political Activity
Sports & Fitness Supporting Families
53
1
56
0
50
100
150
NLC Services Political Activity Sports & Fitness

Page 39

All Saints/Rochsolloch
PS Joint Campus
96% reduction in bookings
4 internal bookings in 2022
Chapelhall/St
Aloysius PS Joint
Campus
33% decrease in
bookings
Sustained demand:
Childcare Provision
New profile around Social
Groups for Older Adults
Sports & Fitness activities
decreased by 34%
Clarkston PS
31% reduction in bookings.
Increase in Sports & Fitness
activities by 16%
Sustained:
Hobbies & Interests
14
Airdrie activity by asset
Jan –May 2022Jan –May 2019
Jan –May 2019
Jan –May 2022Jan –May 2019
5
19 19
1
30
40
0
20
40
60
80
100
Community Activity Hobbies & Interests
NLC Services Private Booking
Sports & Fitness Youth Work/Organisations
282
56
96
2
92
1
0
50
100
150
200
250
300
350
Childcare Provision Hobbies & Interests
NLC Services Political Activity
Sports & Fitness Youth Work/Organisations
258
32
2 2
61
1
0
50
100
150
200
250
300
350
Childcare Provision Hobbies & Interests
NLC Services Social Groups Older Adults
Sports & Fitness Youth Work/Organisations
14
2
88
0
20
40
60
80
100
Hobbies & Interests NLC Services
Sports & Fitness
1
18 15
4
76
2
34
0
20
40
60
80
100
Community Activity Hobbies & Interests
NLC Services Political Activity
Sports & Fitness Supporting Families
Youth Work/Organisations

Page 40

Victoria PS
No bookings in
2022
Plains/St
David’s PS
Joint Campus
64% reduction in
bookings
New profile around
Sport & Fitness
St Edward’s/Tollbrae new joint
campus
Bookings made for Sports & Fitness
activities.
Hilltop PS
Sports & Fitness bookings made in 2022
15
Airdrie activity by asset
Jan –May 2022Jan –May 2019
Jan –May 2019
1
42
11
32
0
20
40
60
80
100
Community Activity NLC Services
Political Activity Youth Work/Organisations
2
29
0
20
40
60
80
100
NLC Services Sports & Fitness
8
13 15 15
0
10
20
30
40
50
NLC Services
Political Activity

Page 41

16
Airdrie community libraries
Visitors
April 21-
March 22
Public Access computer
bookings and ranking
April 21 to March 22
Registered
borrowers
@ 05.10.22
Active
Borrowers
@ 05.10.22
Target for
active
borrowers
Difference to
target
Airdrie Library 3772 3747 3rd (19) 11591 2364 6644 -4280
Chapelhall
Library
1653 89 17th (19) 2323 370 1594 -1224
TOTAL 5425 3836 n/a 13914 2734 8238 -5504

Page 42

17
Airdrie Active NL memberships

Page 43

Bellshill activity analysis of
community use

Page 44

19
Bellshill Asset Map – Community Co-Ordinator Alison Gordon
Orbiston 2024
19

Page 45

Community organisations booking lets in Bellshill
Jan to May 2019 Jan to May 2022
111 organisations booking lets in 2019.
Grouped into 15 broad headings based on their
function and activity.
61 organisations booking lets in 2022.
Grouped into 15 broad headings based on their
function and activity.
Demand during the period shown:
• Increased by 9% Childcare Provision
• Increased by 12% from sports & fitness organisations
• Support groups making bookings has increased by 1%
• Social Groups supporting older adults have sustained their bookings.
• Decreased by 3% from youth work/organisations
• Dropped by 2% from NLC internal services making bookings
• Organisations supporting Pastoral and Pets & Animals have not returned during this period of analysis.
• Private Bookings have not recovered. 20

Page 46

Bellshill lets booked – Jan-May 2019 & 2022
2019 2022 Percentage
Community Facilities 3139 1727 -45%
Schools 1580 1062 -33%
Bellshill School letsBellshill Community Centres
NOTE: Orbiston Business Centre is no longer in use and is part of the plans for the new
Orbiston Community Hub. Planned opening 2024 21

Page 47

Bellshill lets booked – popular times
Community Facilities
Schools
22

Page 48

Bellshill activity by asset
Burnhead Community
Centre
62% reduction in
bookings 2022
Increased:
• Learning & Employability
Decreased:
• Sports & Fitness
• Support Groups/Services
• Learning & Employability
New profile around Youth
Work activities
Frank Ferguson
Community Centre
56% reduction in bookings
2022
Predominantly used for Social
Groups Older Adults activities
New profile:
• Hobbies & Interests
Hattonrigg Community Centre
Community Asset Transfer
75% decrease in bookings 2022
Facility predominantly used for
• Sports & fitness
• Social Groups Older Adults
Jan – May 2022Jan –May 2019
Jan –May 2019 Jan –May 2022
Jan –May 2019
Jan –May 2022
1
21 15 9 14
42
6
41
78
145
98
0
20
40
60
80
100
120
140
160
180
200
Community Activity Health & Wellbeing
Hobbies & Interests Learning & Employability
NLC Services Political Activity
Private Booking Social Groups Older Adults
Sports & Fitness Support Groups/Services
Supporting Families
14 5 2
50 53
36
19
0
20
40
60
80
100
120
140
160
180
200
Learning & Employability NLC Services
Political Activity Sports & Fitness
Support Groups/Services Supporting Families
Youth Work/Organisations
1
37 23
1
246
0
20
40
60
80
100
120
140
160
180
200
220
240
260
280
NLC Services Pastoral
Political Activity Private Booking
Social Groups Older Adults
11
123
0
20
40
60
80
100
120
140
160
180
200
220
240
260
280
Hobbies & Interests Social Groups Older Adults
1
53
14
4
54
0
20
40
60
80
100
Community Activity Social Groups Older Adults
Sports & Fitness Support Groups/Services
Supporting Families
17 15
0
20
40
60
80
100
Social Groups Older Adults Sports & Fitness
23

Page 49

Bellshill activity by asset
Joe McKay
Community Centre
Overall 12% increase in
bookings
Increased:
• NLC Services
• Support Groups/Services
Sustained:
• Sports & Fitness
New profile around Social
Groups Older Adults
Michael Sherry
Community Centre
72% reduction in bookings
2022
Increased:
• Youth Work/Organisations
New profile:
• Sports & fitness
• Supporting Families
Holytown Community Centre
61% decrease in bookings 2022
Facility predominantly used for
• Sports & fitness
• Hobbies & Interests
Jan –May 2022Jan –May 2019
Jan –May 2022Jan –May 2019
Jan –May 2019
Jan –May 2022
1
44
20
120
18 15
0
20
40
60
80
100
120
140
Community Activity Hobbies & Interests
Pets & Animals Political Activity
Sports & Fitness Support Groups/Services
Supporting Families
32
9
52
0
20
40
60
80
100
120
140
Hobbies & Interests Political Activity Sports & Fitness
6
47 46
3 3
14 19
51
63
12
0
20
40
60
80
100
Community Activity Hobbies & Interests
Learning & Employability NLC Services
Pastoral Political Activity
Sports & Fitness Support Groups/Services
Supporting Families Youth Work/Organisations
1
39 38
24
40
17
87
50
0
20
40
60
80
100
Community Activity Hobbies & Interests
Learning & Employability NLC Services
Social Groups Older Adults Sports & Fitness
Support Groups/Services Supporting Families
11
40 38
16
1
19
97
17
0
20
40
60
80
100
120
Community Activity Health & Wellbeing
Hobbies & Interests Political Activity
Private Booking Social Groups Older Adults
Support Groups/Services Youth Work/Organisations
19 21 21 15 18
0
20
40
60
80
100
120
Hobbies & Interests Sports & Fitness
Support Groups/Services Supporting Families
Youth Work/Organisations
24

Page 50

Bellshill activity by asset
Tannochside
Community Centre
Overall 26% reduction in
bookings
Increased:
• Social Groups Older Adults
Sustained:
• Support Groups/Services
Viewpark Community
Centre
17% reduction in bookings
2022
Increased:
• NLC Services
New profile:
• Childcare Provision
• Learning & Employability
• Youth Work
Orbiston Business Centre
No Bookings 2022
Jan –May 2019 Jan –May 2022
Jan –May 2019
Jan –May 2019 Jan –May 2022
19
4
17
187
71
40
10
44
0
50
100
150
200
Childcare Provision Community Activity
Hobbies & Interests Learning & Employability
NLC Services Support Groups/Services
Supporting Families Youth Work/Organisations
21 15
2
21
108
0
20
40
60
80
100
120
Hobbies & Interests Political Activity
Private Booking Social Groups Older Adults
Support Groups/Services
42
81
0
20
40
60
80
100
120
Social Groups Older Adults Support Groups/Services
42
81
50
17 3
145 132
469
0
100
200
300
400
500
Health & Wellbeing Hobbies & Interests
NLC Services Political Activity
Private Booking Sports & Fitness
Support Groups/Services Supporting Families
269
16
53
9
113
58
91
165
2
0
100
200
300
400
500
Childcare Provision Health & Wellbeing
Hobbies & Interests Learning & Employability
NLC Services Sports & Fitness
Support Groups/Services Supporting Families
25

Page 51

Bellshill activity by asset
Bellshill Academy
60% reduction in bookings
Overall decrease. However,
facility is being booked for
Sports & fitness, NLC Services
and Youth Work activities.
Cardinal Newman HS
76% decrease in
bookings
All bookings for 2022 are
Internal Bookings.
Jan –May 2022
Jan –May 2019
Jan –May 2019
Jan –May 2022
6
35
99
9
133
94
56
0
20
40
60
80
100
120
140
Community Activity Hobbies & Interests
NLC Services Political Activity
Sports & Fitness Supporting Families
13
45
1
76
6
31
0
20
40
60
80
100
120
140
Hobbies & Interests NLC Services
Political Activity Sports & Fitness
Supporting Families Youth Work/Organisations
15
125
10
0
20
40
60
80
100
120
140
Hobbies & Interests NLC Services Sports & Fitness
36
0
20
40
60
80
100
120
140
NLC Services
26

Page 52

Bellshill activity by asset
Noble PS
100% reduction in
bookings
No Bookings in 2022
St Gerard’s PS
35 bookings 2019
Formerly used for Social
Groups Older adult
activities and Youth Work
activities.
Bookings 2022
One booking for HT meeting
Mossend PS
19 Bookings 2019
Bookings 2022
One booking for HT meeting
Jan –May 2019
Jan –May 2019
Jan –May 2019
1
7
11
0
5
10
15
20
Community Activity NLC Services Political Activity
3
8
13
32
0
10
20
30
40
50
Hobbies & Interests NLC Services Political Activity Youth Work/Organisations
4
17
14
0
5
10
15
20
NLC Services Social Groups Older Adults Youth Work/Organisations
27

Page 53

Bellshill activity by asset
Tannochside PS
8% reduction in
overall bookings.
Facility only booked for
Sports & Fitness
activities in 2022. An
increase of 19%
Club 365 Facilities
Sacred Heart PS
St John Paul PS
25% reduction in
bookings
Increased:
• Sports & Fitness
• Supporting Families
Decreased:
• Hobbies & Interests
• Youth Work
Holytown & Lawmuir PS
Four bookings for Youth Work
Jan –May 2019
Jan –May 2019 Jan –May 2022
Jan –May 2022
33 36
49
2
44
25
47
0
20
40
60
80
100
Childcare Provision Hobbies & Interests
NLC Services Private Booking
Sports & Fitness Supporting Families
Youth Work/Organisations
19
1
94
48
15
0
20
40
60
80
100
Hobbies & Interests NLC Services
Sports & Fitness Supporting Families
Youth Work/Organisations
47 40
7 5
465
6 31
0
100
200
300
400
500
600
Hobbies & Interests Learning & Employability
NLC Services Political Activity
Sports & Fitness Support Groups/Services
Supporting Families
555
0
100
200
300
400
500
600
Sports & Fitness
28

Page 54

29
Bellshill community libraries
Visitors
April 21-
March 22
Public Access computer
bookings and ranking
April 21 to March 22
Registered
borrowers
@ 05.10.22
Active
Borrowers
@ 05.10.22
Target for
active
borrowers
Difference to
target
Bellshill Library 15439 3074 5th (19) 14034 1639 4583 -2944
Viewpark
Library
6654 358 11th (19) 2798 576 1982 -1406
TOTAL 22093 3432 n/a 16832 2215 6565 -4350

Page 55

Bellshill Active NL memberships /attendance
9896
1795
0
2000
4000
6000
8000
10000
12000
Birkenshaw
Sports Barn
Birkenshaw Sports Barn
Annual attendance comparison
2019-20 2021-22
30

Page 56

Coatbridge activity analysis of
community use

Page 57

32
Coatbridge Asset Map – Community Co-Ordinator Janie O’Neill
Riverbank 2023
St Kevin’s 2024
St Stephen’s 2024/25
Coatbridge HUB
32

Page 58

Community organisations booking lets in Coatbridge
Jan to May 2019 Jan to May 2022
171 organisations booking lets in 2019.
Grouped into 15 broad headings based on their
function and activity.
130 organisations booking lets in 2022.
Grouped into 15 broad headings based on their
function and activity.
Demand during the period shown:
• Increased by 15% from sports & fitness organisations
• Decreased by 4% from youth work/organisations
• Dropped by 11% from NLC internal services making bookings
• Bookings for other functions and activities have remained static.
Demand for the Period June to December 2022 has shown:
• Community Activity has increased by 37%
• Private Bookings has decreased by 70%
• Learning and Employability activities has increased by 31%
• Support for Families activities have increased by 41%
• Youth Work/Organisations has increased by 46%
• Sports & Fitness Activities has increased by 21%
33

Page 59

34
Coatbridge lets booked - Jan-May 2019 & 2022
2019 2022 Percentage
Community Facilities 4406 2970 -33%
Schools 4008 3005 -25%Current and newly formed Joint Campuses

Page 60

35
Coatbridge lets booked – popular times

Page 61

Coatbridge activity by asset
Calder Community
Centre
Charlotte Toal
Community Centre
39% reduction in
bookings 2022
Sustained:
• Hobbies & Interests
• NLC Services
• Sports & Fitness
• Support
Groups/Services
New profile around
Learning & Employability
Activities
No Bookings 2022.
Facility no longer in
use
36
Jan –May 2019
Jan –May 2019 Jan –May 2022
1
16 13
78
0
20
40
60
80
100
Community Activity NLC Services Political Activity Youth Work/Organisations
6 9 3
77 79
19
52
105
0
20
40
60
80
100
120
140
160
180
Hobbies & Interests NLC Services Political Activity
Private Booking Social Groups Older Adults Sports & Fitness
Support Groups/Services Supporting Families Youth Work/Organisations
153
10
22
53 63
16 15
0
20
40
60
80
100
120
140
160
180
Hobbies & Interests Learning & Employability NLC Services
Social Groups Older Adults Sports & Fitness Support Groups/Services
Youth Work/Organisations

Page 62

Coatbridge activity by asset
Coatbridge
Community Centre
23% reduction in
bookings and 53%
decrease in footfall
Increase in Sports &
Fitness activities
New Townhead
Community Centre
No bookings made
through the Achieve
system in 2022. Asset
transferred to E&F.
37
Jan –May 2019 Jan –May 2022
Jan –May 2019
197
33 55
146
309 347
22 18 9
1153
174 113 140
0
150
300
450
600
750
900
1050
1200
1350
1500
Childcare Provision Community Activity Health & Wellbeing
Hobbies & Interests Learning & Employability NLC Services
Pastoral Political Activity Private Booking
107 24 9 78 108 105 40 1 2
1291
164 98 71
0
150
300
450
600
750
900
1050
1200
1350
1500
Childcare Provision Community Activity Health & Wellbeing
Hobbies & Interests Learning & Employability NLC Services
Pastoral Political Activity Private Booking
Sports & Fitness Support Groups/Services Supporting Families
Youth Work/Organisations
1
43 46
0
10
20
30
40
50
Hobbies & Interests NLC Services Sports & Fitness

Page 63

Coatbridge activity by asset
Old Monkland
Community Centre
Overall 57% reduction in
bookings and footfall
2022
Sustained:
• Hobbies & interests
• Supporting Families
• Older Adults Social Groups
Shawhead
Community Centre
53% reduction in
bookings 2022
Sustained:
• Community Activity
Increase
• Supporting Families
Activities
• Private Bookings
Old Monkland
Community Wing
Facility is used for
ICT Skills training in
the community.
Predominantly used
by the Nifty Fifty
Community
Organisation. There
has been a 15%
increase in ICT
activities taking
place with a 30%
decrease in footfall.
38
Jan –May 2019 Jan –May 2022
Jan –May 2022Jan –May 2019
2 6
75
28 34 25 24 15
159
123
62
0
20
40
60
80
100
120
140
160
180
Community Activity Health & Wellbeing
Hobbies & Interests NLC Services
Political Activity Private Booking
Social Groups Older Adults Sports & Fitness
Support Groups/Services Supporting Families
Youth Work/Organisations
1 2
55
21 12 1
20 14
62 51
0
20
40
60
80
100
120
140
160
180
Community Activity Health & Wellbeing
Hobbies & Interests NLC Services
Political Activity Private Booking
Social Groups Older Adults Sports & Fitness
Support Groups/Services Supporting Families
5
22 20 19 16 18
96
38
0
20
40
60
80
100
Community Activity Health & Wellbeing
NLC Services Pastoral
Political Activity Private Booking
Support Groups/Services Supporting Families
5 7 6
20
30
43
0
20
40
60
80
100
Community Activity NLC Services
Political Activity Private Booking
Support Groups/Services Supporting Families

Page 64

Coatbridge High
School
47% reduction in
bookings
Sustained demand:
Sport & Fitness
Youth Work
St Ambrose High
School
99% decrease in
bookings
2 Internal bookings 2022
St Andrew’s High School
49% reduction in bookings
Coatbridge activity by asset
39
Jan –May 2019 Jan –May 2022
Jan –May 2019 Jan –May 2022
Jan –May 2019
4 2
82 100
1
385
22 35
0
100
200
300
400
Community Activity Health & Wellbeing
Hobbies & Interests NLC Services
Political Activity Sports & Fitness
Support Groups/Services Youth Work/Organisations
76
1
212
11 32
0
100
200
300
400
Hobbies & Interests NLC Services
Sports & Fitness Support Groups/Services
Youth Work/Organisations
3
128
48
0
20
40
60
80
100
120
140
Hobbies & Interests NLC Services Supporting Families
59 58
1 1 1
0
20
40
60
80
100
Hobbies & Interests NLC Services
Political Activity Sports & Fitness
Support Groups/Services
36
28
1
0
20
40
60
80
100
Hobbies & Interests NLC Services
Support Groups/Services

Page 65

Coatbridge activity by asset
Bargeddie/St Kevin’s
PS Joint Campus
66% reduction in
bookings
Increased Demand
Sport & Fitness
New profile around Support
Groups/Services
Drumpark/Greenhill
Joint Campus
70% decrease in
bookings
Sustained demand:
Club 365 Bookings
Buchanan High
83% reduction in bookings.
3 Internal bookings 2022.
40
Jan –May 2019 Jan –May 2022
Jan –May 2019 Jan –May 2022
Jan –May 2019
86
4
38
11 22
0
50
100
150
200
250
Childcare Provision NLC Services
Sports & Fitness Support Groups/Services
Youth Work/Organisations
210
192
26 40
0
50
100
150
200
250
Childcare Provision NLC Services
Sports & Fitness Youth Work/Organisations
5
13
0
5
10
15
20
NLC Services Support Groups/Services
17 17
0
10
20
30
40
50
NLC Services Supporting Families
2
8
0
10
20
30
40
50
NLC Services Supporting Families

Page 66

Sikeside PS
32% reduction in
bookings
School is used for
Childcare Provision
from Out of School
Care.
Bookings for NLC
Services
Parent Council Meeting
Parent Information Meeting
School Events
Carnbroe PS
Kirkshaws PS
Langloan PS
Portland School
Shawhead PS
St Bartholomew’s PS
St Bernard’s PS
St Mary’s PS
St Monica’s PS
St Patrick’s PS
St Stephen’s PS
Townhead PS
Club 365 Facilities
Greenhill PS
Old Monkland PS
St Augustine’s PS
St Timothy’s PS
49% reduction in
bookings
Sustained
Sport & Fitness
Coatbridge activity by asset
41
Jan –May 2019 Jan –May 2022
Jan –May 2019 Jan –May 2022
28
47
17
44
2 1
0
20
40
60
80
100
Community Activity Hobbies & Interests
NLC Services Sports & Fitness
Supporting Families Youth Work/Organisations
36
1
33
0
20
40
60
80
100
Hobbies & Interests NLC Services Sports & Fitness
255
1
0
50
100
150
200
250
300
Childcare Provision NLC Services
172
1
0
50
100
150
200
250
300
Childcare Provision NLC Services

Page 67

42
Coatbridge community library
Visitors
April 21-
March 22
Public Access computer
bookings and ranking
April 21 to March 22
Registered
borrowers
@ 05.10.22
Active
Borrowers
@ 05.10.22
Target for
active
borrowers
Difference to
target
Coatbridge
Library
21117 4583 1st (19) 14034 3116 8085 -4969

Page 68

43
Coatbridge Active NL memberships

Page 69

Cumbernauld activity analysis of
community use

Page 70

45
Cumbernauld Asset Map – Community Co-Ordinator Gerard McLaughlin
Broadwood HUB Cumbernauld HUB

Page 71

Community organisations booking lets in Cumbernauld
Jan to May 2019 Jan to May 2022
236 organisations booking lets in 2019.
Grouped into 15 broad headings based on their
function and activity.
147 organisations booking lets in 2022.
Grouped into 15 broad headings based on their
function and activity.
Demand for the period shown a decrease across functions and
activities with the exception of Sports and Fitness organisations
which has increased by 14%
46

Page 72

Cumbernauld lets booked – Jan-May 2019 & 2022
2019 2022 Percentage
Community Facilities 4860 2261 -53%
Schools 3068 2792 -9%
Cumbernauld School letsCumbernauld Community Centres
Joint Campus 47

Page 73

Cumbernauld lets booked – popular times
Community Facilities
Schools
48

Page 74

Cumbernauld activity analysis by asset
Cumbernauld New
Town Hall
6% increase in
bookings 2022
Increased:
• Sports & Fitness
Sustained
• Hobbies & Interests
• Supporting Families
• Support Groups/Services
Abronhill
Community Centre
39% decrease in
bookings 2022
Increased:
• Support Groups/Services
• Supporting Families
Sustained:
• Sports & Fitness
49
Jan –May 2019
Jan –May 2019
Jan –May 2022
Jan –May 2022
101
1
35
124
13
156
66
48
0
20
40
60
80
100
120
140
160
180
200
Childcare Provision Community Activity Hobbies & Interests
Learning & Employability Political Activity Sports & Fitness
Support Groups/Services Supporting Families
1 1
24
125
97 86
0
20
40
60
80
100
120
140
160
180
200
Community Activity Hobbies & Interests Learning & Employability
Sports & Fitness Support Groups/Services Supporting Families
2
35
4 6
22
61
73 80
0
20
40
60
80
100
120
140
160
180
200
Health & Wellbeing Hobbies & Interests NLC Services
Political Activity Private Booking Sports & Fitness
Support Groups/Services Supporting Families
2
40
2
20
2
89
76 70
0
20
40
60
80
100
120
140
160
180
200
Health & Wellbeing Hobbies & Interests NLC Services
Pastoral Private Booking Sports & Fitness
Support Groups/Services Supporting Families

Page 75

Cumbernauld activity analysis by asset
Greenfaulds
Community Centre
39% reduction in
bookings.
Sustained
• Supporting Families
• Support Groups/Services
Forge Community
Centre
26% decrease in
bookings 2022
Sustained:
• Hobbies & Interests
• Social Groups Older
Adults
• Support Groups/Services
• Youth Work
New profile around Learning
& Employability
MacAuley Community Centre
22% reduction in bookings.
Sustained:
• Health & Wellbeing
• Hobbies & Interests
• Social Groups Older Adults
• Supporting Families
50
Jan –May 2019
Jan –May 2019
Jan –May 2022
Jan –May 2022
Jan –May 2022
Jan –May 2019
16
9
19
13
86
52
0
20
40
60
80
100
Hobbies & Interests Political Activity
Social Groups Older Adults Support Groups/Services
Supporting Families Youth Work/Organisations
16
64
16 15
34
0
20
40
60
80
100
Hobbies & Interests Learning & Employability
Social Groups Older Adults Support Groups/Services
2
9
42
4
64
112
0
20
40
60
80
100
120
Community Activity Hobbies & Interests
Pastoral Political Activity
Support Groups/Services Supporting Families
3
61
78
0
20
40
60
80
100
120
Hobbies & Interests Support Groups/Services
Supporting Families
4
27
20
4 4
66 64
17
0
20
40
60
80
Community Activity Health & Wellbeing
Hobbies & Interests Political Activity
Private Booking Social Groups Older Adults
Support Groups/Services Supporting Families
4
27
20
4 4
66 64
17
0
20
40
60
80
Community Activity Health & Wellbeing
Hobbies & Interests Political Activity
Private Booking Social Groups Older Adults
Support Groups/Services Supporting Families

Page 76

Cumbernauld activity analysis by asset
The Muirfield
Centre
49% reduction in
bookings.
Increased:
• Supporting Families
The Link
Community Centre
93% decrease in
bookings 2022
Increased
• Health & Wellbeing
activities
Facility being used by NHS
Pollock Community Centre
18% reduction in bookings.
Increased:
• Support Groups/Services
Sustained:
• Hobbies & Interests
New profile around Youth Work Organisations
51
Jan –May 2019
Jan –May 2022
Jan –May 2019
Jan –May 2019
Jan –May 2022
Jan –May 2022
4 23
411
87
217
11 17 38
253
49 38 28
0
100
200
300
400
500
Community Activity Health & Wellbeing
Hobbies & Interests Learning & Employability
88
0
100
200
300
400
500
Health & Wellbeing
228
18
92
373
299
58
13
47 26
73
410
170
45
0
100
200
300
400
500
Childcare Provision Community Activity
Health & Wellbeing Hobbies & Interests
Learning & Employability NLC Services
Pastoral Political Activity
Private Booking Sports & Fitness
Support Groups/Services Supporting Families
Youth Work/Organisations
1 4
324
138
21 1 17 34
214 189
4
0
100
200
300
400
500
Community Activity Health & Wellbeing
Hobbies & Interests Learning & Employability
NLC Services Pets & Animals
Political Activity Sports & Fitness
Support Groups/Services Supporting Families
Youth Work/Organisations
1
34
1 6
18
34
0
20
40
60
80
100
Health & Wellbeing Hobbies & Interests
NLC Services Private Booking
Support Groups/Services Supporting Families
36
1 1
26
13
0
20
40
60
80
100
Hobbies & Interests Political Activity
Private Booking Support Groups/Services
Youth Work/Organisations

Page 77

Cumbernauld activity analysis by asset
Westfield Community
Centre
40% reduction for
bookings in 2022
Sustained:
Pets & Animals
Social Groups Older Adults
Westray Community
Centre
2019
• Mother & Toddlers Group
2022
• No bookings.
The Village
Community
Centre
89% reduction in
bookings
Total of 16 bookings for
2022
52
Jan –May 2019
Jan –May 2019 Jan –May 2022
Jan –May 2022
12
35
7
24
18
11
35
0
10
20
30
40
50
Community Activity Hobbies & Interests
Learning & Employability Political Activity
Social Groups Older Adults Sports & Fitness
Supporting Families
4 4
8
0
10
20
30
40
50
Community Activity Hobbies & Interests Political Activity
30
10
43
0
10
20
30
40
50
Pets & Animals Political Activity Social Groups Older Adults
17
1
32
0
10
20
30
40
50
Pets & Animals Private Booking Social Groups Older Adults

Page 78

Cumbernauld activity analysis by asset
Cumbernauld Academy
Bookings increased in
2022 by 171%
Increased:
• Sports & fitness
New profile around Youth Work
activities
Greenfaulds HS
12% decrease in
bookings
Sustained:
Sports & fitness
New profile around Learning
& Employability activities
53
Jan –May 2022
Jan –May 2022Jan –May 2019
Jan –May 2019
1 4
64 68
38 63
0
100
200
300
400
500
Community Activity Hobbies & Interests NLC Services
Pastoral Sports & Fitness Supporting Families
48 42 48
477
11 19
0
100
200
300
400
500
Hobbies & Interests NLC Services Pastoral
Sports & Fitness Supporting Families Youth Work/Organisations
1 3
242
1
1136
3 11
0
200
400
600
800
1000
1200
Community Activity Hobbies & Interests NLC Services
Political Activity Sports & Fitness Support Groups/Services
Supporting Families
36
117
1083
0
200
400
600
800
1000
1200
Learning & Employability NLC Services Sports & Fitness

Page 79

Cumbernauld activity analysis by asset
Our Lady’s HS
Cumbernauld
36% reduction in bookings
Sustained:
• NLC Services
• Sports & fitness
St Maurice’s HS
32% decrease in
bookings
83% increase in Youth Work
Sport & fitness decreased by
20%
NLC Services decreased by
74%
54
Jan –May 2019
Jan –May 2019
Jan –May 2022
Jan –May 2022
7
55
2 3
46
5
0
20
40
60
80
100
Hobbies & Interests NLC Services Pastoral
Political Activity Sports & Fitness Supporting Families
44
32
0
20
40
60
80
100
NLC Services Sports & Fitness
6
45
157
15
249
14
57
0
50
100
150
200
250
300
Community Activity Hobbies & Interests NLC Services
Private Booking Sports & Fitness Supporting Families
Youth Work/Organisations
4 18
41
198
108
0
50
100
150
200
250
300
Community Activity Hobbies & Interests NLC Services
Sports & Fitness Youth Work/Organisations

Page 80

Cumbernauld activity analysis by asset
Baird Memorial PS
67% reduction in bookings
Facility used for Childcare
provision activities in 2022
Cumbernauld PS & St
Andrew’s PS Joint
Campus
91% decrease in
bookings
5 bookings 2022
55
Jan –May 2019 Jan –May 2022
Jan –May 2019 Jan –May 2022
175
4
86
0
20
40
60
80
100
120
140
160
180
200
Childcare Provision NLC Services Supporting Families
87
1
0
20
40
60
80
100
120
140
160
180
200
Childcare Provision NLC Services
1
30
13
1
13
0
10
20
30
40
50
Community Activity Hobbies & Interests NLC Services
Private Booking Youth Work/Organisations
1
4
0
10
20
30
40
50
Community Activity NLC Services

Page 81

Cumbernauld activity analysis by asset
St Mary’s PS
56% reduction in
bookings.
Decreased bookings
for the period.
A reduction of 53%
for pastoral
activities
Club 365 Facilities
Abronhill PS
Carbrain PS
St Helen’s PS
23% reduction in
bookings
Asset used for
After School Care
No recovery of
Support
Groups/Services
Condorrat PS
Facility used by YMCA. 66%
reduction in bookings.
56
Jan –May 2019 Jan –May 2022
Jan –May 2019 Jan –May 2022
85
7
21
0
20
40
60
80
100
Childcare Provision NLC Services Support Groups/Services
86
1
0
20
40
60
80
100
Childcare Provision NLC Services
6
45
1
0
10
20
30
40
50
NLC Services Pastoral Political Activity
2
21
0
10
20
30
40
50
NLC Services Pastoral

Page 82

57
Cumbernauld community libraries
Visitors
April 21-
March
22
Public Access computer
bookings and ranking
April 21 to March 22
Registered
borrowers
@ 05.10.22
Active
Borrowers
@ 05.10.22
Target for
active
borrowers
Difference to
target
Abronhill Library 9007 539 10th (19) 836 621 1602 -981
Condorrat Library 10409 618 9th (19) 2536 976 1814 -838
Cumbernauld Library 25110 3579 4th (19) 12637 2849 6668 -3819
TOTAL 44526 4736 n/a 16009 4446 10084 -5638

Page 83

58
Cumbernauld Active NL memberships

Page 84

Kilsyth activity analysis of
community use

Page 85

60
Kilsyth Asset Map – Community Co-Ordinator Fiona Whittaker

Page 86

Community organisations booking lets in Kilsyth
Jan to May 2019 Jan to May 2022
68 organisations booking lets in 2019.
Grouped into 15 broad headings based on their
function and activity.
38 organisations booking lets in 2022.
Grouped into 15 broad headings based on their
function and activity.
Demand for the period shown a decrease across functions and
activities. Demand has increased for organisations supporting youth
work by 14%.
61

Page 87

Kilsyth lets booked – Jan-May 2019 & 2022
2019 2022 Percentage
Community Facilities 1112 660 -41%
Schools 475 343 -28%
Kilsyth School letsKilsyth Community Centres
62

Page 88

Kilsyth lets booked – popular times
Community Facilities
Schools
63

Page 89

Kilsyth activity analysis by asset
Burngreen
Community Centre
73% decrease in
bookings 2022
Antonine
Community Sports
Hub
65% decrease in
bookings 2022
New Profile around Private
Bookings
Jan –May 2019
Jan –May 2019 Jan –May 2022
Jan –May 2022
36
18
190
17
0
20
40
60
80
100
120
140
160
180
200
Hobbies & Interests Political Activity Sports & Fitness Youth Work/Organisations
15 8
62
6
0
20
40
60
80
100
120
140
160
180
200
Hobbies & Interests Private Booking Sports & Fitness Youth Work/Organisations
6
16
9
34 34 33
0
10
20
30
40
50
Community Activity Hobbies & Interests Political Activity
Social Groups Older Adults Sports & Fitness Supporting Families
4 4
11
17
0
10
20
30
40
50
Community Activity Political Activity Social Groups Older Adults Sports & Fitness
64

Page 90

Kilsyth activity analysis by asset
Garrell Vale
Community Facility
25% reduction in
bookings 2022
Increased:
• Health & Wellbeing
• Youth Work Organisations
Sustained:
• Community Activity
Decreased:
• Hobbies & Interests
• Learning & Employability
• NLC Services
• Support Groups/Services
• Sports & Fitness
Colzium House
37% decrease in
bookings 2022
Increased:
• NLC Services
Sustained:
• Private Bookings
Jan –May 2019 Jan –May 2022
Jan –May 2022Jan –May 2019
31
1 1
10
0
10
20
30
40
50
Community Activity NLC Services Pets & Animals Private Booking
16
3
8
0
10
20
30
40
50
Community Activity NLC Services Private Booking
50
2
56 66 57
17
140
49
134
105
0
50
100
150
200
250
Community Activity Health & Wellbeing Hobbies & Interests
Learning & Employability NLC Services Political Activity
Sports & Fitness Support Groups/Services Supporting Families
Youth Work/Organisations
52
6
42
8 27
82
34
9
246
0
50
100
150
200
250
Community Activity Health & Wellbeing Hobbies & Interests
Learning & Employability NLC Services Sports & Fitness
Support Groups/Services Supporting Families Youth Work/Organisations
65

Page 91

Kilsyth activity analysis by asset
Club 365 Facilities
Kilsyth PS
Balmalloch PS
No bookings in 2022
Asset previously used for Youth Work
Holy Cross PS
Facility used by Out of hours
school care 50 % reduction
in bookings 2022
Kilsyth Academy
50% reduction in bookings
Sustained:
• Hobbies & Interests
St Patrick’s PS
22% reduction in bookings
Increased:
• Community Activity
• Sports & Fitness
Sustained:
• Support Groups/Services
Jan –May 2019
Jan –May 2022Jan –May 2022
Jan –May 2019
Jan –May 2019
17
7
54
0
10
20
30
40
50
60
Community Activity
NLC Services
Youth Work/Organisations
1 10 5
18
69
42
26
0
20
40
60
80
100
Childcare Provision Community Activity NLC Services
Political Activity Sports & Fitness Support Groups/Services
Supporting Families
20
1
73
40
0
20
40
60
80
100
Community Activity Political Activity
Sports & Fitness Support Groups/Services
23
78
8 12
0
20
40
60
80
100
Hobbies & Interests NLC Services Political Activity Sports & Fitness
19
42
0
20
40
60
80
100
Hobbies & Interests NLC Services 66

Page 92

67
Kilsyth community library
Visitors
April 21-
March 22
Public Access computer
bookings and ranking
April 21 to March 22
Registered
borrowers
@ 05.10.22
Active
Borrowers
@ 05.10.22
Target for
active
borrowers
Difference to
target
Kilsyth Library 6689 737 7th (19) 4297 939 2326 -1387

Page 93

68
Kilsyth Active NL memberships

Page 94

Motherwell activity analysis of
community use

Page 95

70
Motherwell Asset Map – Community Co-Ordinator Pamela Humphries
Ravenscraig 2026

Page 96

Community organisations booking lets in Motherwell
Jan to May 2019 Jan to May 2022
181 organisations booking lets in 2019.
Grouped into 15 broad headings based on their
function and activity.
105 organisations booking lets in 2022.
Grouped into 15 broad headings based on their
function and activity.
Demand for the period shown a decrease across functions and
activities. However there has been an increase in Sports & Fitness,
and organisations supporting families.
71

Page 97

Motherwell lets booked – Jan-May 2019 & 2022
2019 2022 Percentage
Community Facilities 3911 2271 -42%
Schools 2199 1571 -29%
Motherwell School letsMotherwell Community Centres
Joint Campus
72

Page 98

Motherwell activity analysis by asset
Isa Money
Community Centre
51% decrease in
bookings 2022
Increased:
• Sports & Fitness
• Learning & Employability
• Support Groups/Services
• Youth Work/Organisations
Sustained
• Childcare Provision
• Supporting Families
Andrew Hamilton
Community Centre
48% decrease in
bookings 2022
Sustained:
• Support Groups/Services
New profile around NLC
Services
Jan –May 2022Jan –May 2019
Jan –May 2022Jan –May 2019
48
36
0
10
20
30
40
50
60
Social Groups Older Adults Support Groups/Services
7 9
28
0
10
20
30
40
50
60
NLC Services Social Groups Older Adults Support Groups/Services
36
8
30 17 4 12 2
227
33 43
17
57
0
50
100
150
200
250
Childcare Provision Community Activity Hobbies & Interests
Learning & Employability NLC Services Political Activity
Private Booking Social Groups Older Adults Sports & Fitness
Support Groups/Services Supporting Families Youth Work/Organisations
31 17 7
38 45
15
85
0
50
100
150
200
250
Childcare Provision Hobbies & Interests NLC Services
Sports & Fitness Support Groups/Services Supporting Families
Youth Work/Organisations
73

Page 99

1
6
15 17
36
15
0
10
20
30
40
50
60
Community Activity Political Activity
Social Groups Older Adults Sports & Fitness
Supporting Families Youth Work/Organisations
Motherwell activity analysis by asset
John McCormack
Centre
41% reduction in
bookings.
Increased:
• Pastoral
Sustained:
• Hobbies & Interests
• Supporting Families
Jim Foley
Community Centre
48% decrease in
bookings 2022
Increased
• Hobbies & Interests
• NLC Services
New Profile around Learning
& Employability
New Stevenston Community
Centre
51% reduction in bookings.
Sustained:
• Community Activity
• Sports & fitness
• Supporting Families
• Youth Work Organisations
Jan –May 2019
Jan –May 2019
Jan –May 2019
Jan –May 2022
Jan –May 2022
Jan –May 2022
5
51
20
3
26 30 36
85
28
0
20
40
60
80
100
Community Activity Health & Wellbeing
Hobbies & Interests NLC Services
Political Activity Private Booking
Sports & Fitness Support Groups/Services
Supporting Families
38
25
16
6 12
19
3
30
0
20
40
60
80
100
Health & Wellbeing Hobbies & Interests
Learning & Employability NLC Services
Political Activity Private Booking
Sports & Fitness Support Groups/Services
33 25
1
16 3
39 42
164
34
0
50
100
150
200
Hobbies & Interests Learning & Employability
NLC Services Political Activity
Private Booking Social Groups Older Adults
Sports & Fitness Support Groups/Services
Supporting Families
27
2 9 8 19
110
35
0
50
100
150
200
Hobbies & Interests NLC Services
Pastoral Political Activity
Sports & Fitness Support Groups/Services
Supporting Families
1
17 17 14
32
18
34 35
17
0
10
20
30
40
50
60
Community Activity Health & Wellbeing
Learning & Employability Political Activity
Social Groups Older Adults Sports & Fitness
Support Groups/Services Supporting Families
Youth Work/Organisations
74

Page 100

Pat Cullinan Centre
24% reduction for
bookings in 2022
Increased:
• Learning & Employability
• NLC Services
• Sports & Fitness
Sustained:
• Social Groups Older Adults
Assets transferred to
Education & Families
Daisy Park Community Centre
Wishawhill Community Centre
Newarthill
Community Centre
27% reduction in
bookings
Increased:
• Community Activity
• NLC Services
• Sports & Fitness
Sustained:
• Hobbies & Interests
Jerviston Community
Centre
Community Asset Transfer
Based on the statistical data
presented from the Achieve
Booking System, Jerviston has
had 22 bookings in the 1st 5
months of 2019 for youth work
and political activity. There
has been no bookings or
footfall recorded in 2022
Motherwell activity analysis by asset
Jan –May 2022Jan –May 2019
Jan –May 2022Jan –May 2019
34
407
15 12 4 29 10 41 16
226
0
50
100
150
200
250
300
350
400
450
Community Activity Hobbies & Interests
NLC Services Political Activity
Private Booking Social Groups Older Adults
Sports & Fitness Support Groups/Services
Supporting Families Youth Work/Organisations
128
327
21 33 19 48
0
50
100
150
200
250
300
350
400
450
Community Activity Hobbies & Interests
NLC Services Sports & Fitness
Support Groups/Services Youth Work/Organisations
49
2
39
325
9
83
27 20 30 41
79
0
50
100
150
200
250
300
350
400
450
Childcare Provision Community Activity
Hobbies & Interests Learning & Employability
NLC Services Pastoral
Political Activity Social Groups Older Adults
Sports & Fitness Support Groups/Services
Youth Work/Organisations
22
351
23 12 20 39 19 47
0
50
100
150
200
250
300
350
400
450
Hobbies & Interests Learning & Employability
NLC Services Political Activity
Social Groups Older Adults Sports & Fitness
Support Groups/Services Supporting Families
75

Page 101

Brannock HS
79% decrease in bookings 2022.
Sustained:
• Supporting Families
Braidhurst HS
17% reduction in bookings 2022
Increased:
• Supporting Families
Sustained
• Sports & Fitness
Dalziel HS
47% reduction for bookings in 2022
Sustained:
Community Activity
Sports & fitness
Motherwell activity analysis by asset
Jan –May 2019 Jan –May 2019 Jan –May 2019
Jan –May 2022 Jan –May 2022Jan –May 2022
189
2
363
22 1
0
50
100
150
200
250
300
350
400
450
NLC Services Political Activity
Sports & Fitness Supporting Families
Youth Work/Organisations
10
348
2
118
0
50
100
150
200
250
300
350
400
450
NLC Services Sports & Fitness
Support Groups/Services Supporting Families
68
4
35 36
62
0
20
40
60
80
100
NLC Services Political Activity
Sports & Fitness Support Groups/Services
Supporting Families
2
54
0
20
40
60
80
100
Sports & Fitness Supporting Families
6
26
128
18 6
166
17
0
50
100
150
200
Community Activity Hobbies & Interests
NLC Services Political Activity
Private Booking Sports & Fitness
Youth Work/Organisations
2
93
5
96
1
0
50
100
150
200
Community Activity NLC Services
Political Activity Sports & Fitness
Support Groups/Services
76

Page 102

Our Lady’s HS
Motherwell
25% increase on bookings
in 2022
Sustained:
• Hobbies & Interests
Increased:
• Sports & fitness
Taylor HS
30% decrease in bookings
Increased:
• NLC Services
New profile around Youth Work
Motherwell activity analysis by asset
Jan –May 2019
Jan –May 2019
Jan –May 2022
Jan –May 2022
1 34
217
95
2
44
0
100
200
300
400
500
Community Activity Hobbies & Interests
NLC Services Sports & Fitness
Supporting Families Youth Work/Organisations
28 1
463
0
100
200
300
400
500
Hobbies & Interests NLC Services Sports & Fitness
34
24
70
0
20
40
60
80
100
Hobbies & Interests NLC Services Sports & Fitness
18
28
39
5
0
20
40
60
80
100
Hobbies & Interests NLC Services Sports & Fitness Youth Work/Organisations
77

Page 103

Cathedral PS
35% reduction in bookings
Sustained:
• Hobbies & Interests
• Sports & Fitness
New profile around Pastoral.
Firpark Secondary
80% decrease in
bookings
Significant decrease in
activities supporting families.
Motherwell activity analysis by asset
Jan –May 2022Jan –May 2019
Jan –May 2019 Jan –May 2022
1
17 16
35
3
26
0
10
20
30
40
50
Childcare Provision Hobbies & Interests NLC Services
Sports & Fitness Supporting Families Youth Work/Organisations
18
3 2
36
5
0
10
20
30
40
50
Hobbies & Interests NLC Services Pastoral
Sports & Fitness Support Groups/Services
3
32
0
10
20
30
40
50
NLC Services Support Groups/Services
2
5
0
10
20
30
40
50
NLC Services Support Groups/Services
78

Page 104

St Bernadette’s
PS
71% reduction in
bookings.
New profile around
supporting families. Club 365 Facilities
Berryhill PS
Brannock HS
New Stevenston PS
94% reduction in
booking.
Total of 5 bookings in
2022 during the period.
Schools used for one
off let.
Berryhill PS
Muir Street PS
Logan’s PS
School previously used for
Social Groups Older Adults.
Motherwell activity analysis by asset
Jan –May 2019 Jan –May 2022
Jan –May 2019 Jan –May 2022
4
29
19
1
28
0
10
20
30
40
50
Health & Wellbeing NLC Services
Sports & Fitness Supporting Families
Youth Work/Organisations
5
0
10
20
30
40
50
NLC Services
122
10
50
0
20
40
60
80
100
120
140
Learning & Employability NLC Services Sports & Fitness
11
43
0
20
40
60
80
100
120
140
Sports & Fitness Supporting Families
79

Page 105

80
Motherwell community libraries
Visitors
April 21-
March 22
Public Access
computer bookings
and ranking
April 21 to March 22
Registered
borrowers
@ 05.10.22
Active
Borrowers
@ 05.10.22
Target for
active
borrowers
Difference to
target
Motherwell 23,899 2953 6th (19) 836 621 7796 -5139
New Stevenston 995 194 14th (19) 2536 976 1353 -1043
Newarthill 855 142 15th (19) 12637 2849 1252 -1005
TOTAL 25,749 3289 n/a 16009 4446 10084 -7187

Page 106

Motherwell Active NL memberships
81

Page 107

Northern Corridor activity analysis of
community use

Page 108

83
Northern Corridor Asset Map – Community Co-Ordinator Andrew McPherson
83
Gartcosh 2024
Chryston 2023

Page 109

Analysis of community organisations booking lets in Northern Corridor
Jan to May 2019 Jan to May 2022
128 organisations booking lets in 2019.
Grouped into 15 broad headings based on their
function and activity.
69 organisations booking lets in 2022.
Grouped into 15 broad headings based on their
function and activity.
Demand during the period:
• Increased by 5% Community Activity organisations
• Increased by 6% from sports & fitness organisations
• Support groups making bookings has decreased by 5%
• Dropped by 2% from NLC internal services making bookings
• Organisations supporting Pastoral Care (churches) have not
returned during this period of analysis. 84

Page 110

Analysis of lets booked across Northern Corridor – Jan-May 2019 & 2022
2019 2022 Percentage
Community Facilities 2475 2086 -16%
Schools 2305 1420 -38%
Northern Corridor School letsNorthern Corridor Community Centres
Joint Campus
85

Page 111

Analysis of lets booked in Northern Corridor – popular times
Community Facilities
Schools
86

Page 112

North Corridor activity analysis by asset
Auchinloch
Community Centre
22% reduction in
bookings.
• Sustained:
• Childcare Provision
• Hobbies & Interests
• Social Groups Older Adults
• Supporting Families
Chryston Cultural
Centre
15% reduction in
bookings.
Sustained:
• Community Activities
• Health and Wellbeing
• Sports & Fitness
Increased:
• NLC Services
• Social Groups Older Adults
• Supporting Families
Jan –May 2019 Jan –May 2022
Jan –May 2019 Jan –May 2022
85
6
17 20
9 10
36
0
20
40
60
80
100
Childcare Provision Community Activity
Hobbies & Interests Pastoral
Political Activity Social Groups Older Adults
Supporting Families
80
2
17
9
34
0
20
40
60
80
100
Childcare Provision Community Activity Hobbies & Interests
Social Groups Older Adults Supporting Families
86
12 20
50
69 63
22
1 10
39
178
10
0
50
100
150
200
250
Childcare Provision Community Activity
Health & Wellbeing Hobbies & Interests
NLC Services Pastoral
Political Activity Private Booking
Social Groups Older Adults Sports & Fitness
Support Groups/Services Supporting Families
10 20 20
219
2
24 35
58
87
0
50
100
150
200
250
Community Activity Health & Wellbeing
Hobbies & Interests NLC Services
Political Activity Social Groups Older Adults
Sports & Fitness Support Groups/Services
Supporting Families
87

Page 113

Gartcosh Community
Centre
Overall 2% increase in
bookings
Most activities sustained.
New Profiles around
• NLC Services – local
primary school using
facility.
Pivot Community
Facility
CLD Priority Space
21% reduction in bookings
2022
Increased:
• Community Activities
• Learning & Employability
activities
• Supporting Families
Jan –May 2019
Jan –May 2019 Jan –May 2022
Jan –May 2022
170
4 15 22 22 18 20 12 5
125
0
20
40
60
80
100
120
140
160
180
200
Childcare Provision Community Activity Health & Wellbeing
Hobbies & Interests Political Activity Private Booking
Social Groups Older Adults Sports & Fitness Support Groups/Services
Supporting Families
170
4
23
100
7 18 19 11
71
0
20
40
60
80
100
120
140
160
180
200
Childcare Provision Community Activity Hobbies & Interests
NLC Services Political Activity Private Booking
Social Groups Older Adults Sports & Fitness Supporting Families
168
66
22
134
71 82
27 29 4
35
285
82
263
51
0
100
200
300
400
500
Childcare Provision Community Activity Health & Wellbeing
Hobbies & Interests Learning & Employability NLC Services
Pets & Animals Political Activity Private Booking
Social Groups Older Adults Sports & Fitness Support Groups/Services
Supporting Families Youth Work/Organisations
89
17
80
116
53
19 6 1
182
17
449
17
0
100
200
300
400
500
Community Activity Health & Wellbeing Hobbies & Interests
Learning & Employability NLC Services Pets & Animals
Political Activity Social Groups Older Adults Sports & Fitness
Support Groups/Services Supporting Families Youth Work/Organisations
88
North Corridor activity analysis by asset

Page 114

Glenboig/Our Lady &
St Joseph’s PS Joint
Campus
20% reduction in
bookings
17% Increase in Sports &
Fitness activities
Glenmanor PS
96% decrease in
bookings
Formerly used for Club 365
provision.
Only 3 internal bookings
2022.
Chryston HS
8% reduction in
bookings.
Increase in
Supporting Families
activities by 33%
Club 365 Provision
Sustained:
Sports & Fitness
activities
Jan –May 2019 Jan –May 2022
Jan –May 2019
Jan –May 2019
Jan –May 2022
6 1
70
10
594
39 18
0
100
200
300
400
500
600
700
Community Activity Hobbies & Interests
NLC Services Pastoral
Sports & Fitness Supporting Families
Youth Work/Organisations
1 37 2
587
52
0
100
200
300
400
500
600
700
Hobbies & Interests NLC Services
Social Groups Older Adults Sports & Fitness
Supporting Families
3
81
0
20
40
60
80
100
NLC Services Sports & Fitness
15
5
55
0
20
40
60
80
100
Community Activity NLC Services Supporting Families
1
29
4
69
2
0
20
40
60
80
100
Hobbies & Interests NLC Services Political Activity
Sports & Fitness Supporting Families
89
North Corridor activity analysis by asset

Page 115

Stepps PS
58%
reduction in
overall
bookings.
Increased
bookings for
Sports and
Fitness
activities.
Sustained:
Youth Work
Organisations
Bookings for NLC
Services
Parent Council Meeting
Parent Information
Meeting School Events
Auchinloch PS
Chryston PS
Gartcosh PS
St Michael’s PS
St Joseph’s PS
Club 365 Facilities
Chryston HS
Glenmanor PS 2019 only
St Barbara’s
PS –
Shared
Building
with Jigsaw
FLC
40% reduction
in bookings
Asset used for
After School
Care
St Joseph’s PS 2022
Five bookings for Childcare
Provision
Jan –May 2019 Jan –May 2022
Jan –May 2019 Jan –May 2022
367
11 29 43
0
100
200
300
400
Childcare Provision NLC Services
Support Groups/Services Supporting Families
271
0
100
200
300
400
Childcare Provision
173
2
14
1
151
32
0
50
100
150
200
250
Childcare Provision Community Activity
Hobbies & Interests NLC Services
Sports & Fitness Youth Work/Organisations
227
19
127
50 49
3
23 26 18
128
54
139
32
0
50
100
150
200
250
Childcare Provision Community Activity Hobbies & Interests
NLC Services Pastoral Pets & Animals
Political Activity Private Booking Social Groups Older Adults
Sports & Fitness Support Groups/Services Supporting Families
Youth Work/Organisations 90
North Corridor activity analysis by asset

Page 116

91
Northern Corridor community libraries
Visitors
April 21-
March 22
Public Access computer
bookings and ranking
April 21 to March 22
Registered
borrowers
@ 05.10.22
Active
Borrowers
@ 05.10.22
Target for
active
borrowers
Difference to
target
Chryston 7305 115 16th (19) 1938 574 925 -351
Moodiesburn 5961 686 8th (19) 2385 544 1465 -921
Stepps* 0 0 19th (19) 2602 275 1637 -1362
TOTAL 13266 801 n/a 6925 1393 4027 -2634
*Stepps has been closed for building works.

Page 117

92
Northern Corridor Active NL
501
179
633
0.00%
0.50%
1.00%
1.50%
2.00%
2.50%
0
100
200
300
400
500
600
700
Period01
Period03
Period05
Period07
Period09
Period11
Period13
Period02
Period04
Period06
Period08
Period10
Period12
Period01
Period03
Period05
Period07
Period09
Period11
Period13
Period02
Period04
Period06
2019 2020 2021 2022
Ian Nicholson Centre - direct debits / annual memberships
P1 2019 to P7 2022
Total % of NC CB population

Page 118

Shotts activity analysis of
community use

Page 119

94
Shotts Asset Map – Community Co-Ordinator Stephen Llewellyn
Calderhead HUB

Page 120

Analysis of community organisations booking lets in Shotts
Jan to May 2019 Jan to May 2022
82 organisations booking lets in 2019.
Grouped into 15 broad headings based on their
function and activity.
55 organisations booking lets in 2022.
Grouped into 15 broad headings based on their
function and activity.
Overall decrease in demand during the period, however there have
been an increase in
• Community Activity organisations by 5%
• Sports & fitness groups 18%
95

Page 121

Analysis of lets booked across Shotts – Jan-May 2019 & 2022
2019 2022 Percentage
Community Facilities 1116 642 -42%
Schools 588 476 -19%
Shotts School letsShotts Community Centres
96

Page 122

Analysis of lets booked in Shotts – popular times
Community Facilities
Schools
97

Page 123

Shotts activity analysis by asset
Allanton Community
Centre
Overall 7% decrease in
bookings across all activities
in 2022.
No bookings for Private Events
Decreased:
• Hobbies & Interests
• Political Activity
• Social Groups Older Adults
• Youth Work/Organisations
Harthill Community
Facility
29% reduction in bookings
2022
Increased:
• Learning & Employability
• NLC Services
• Supporting Families
Jan –May 2019
Jan –May 2019
Jan –May 2022
Jan –May 2022
6
30
11 9
75
34
0
20
40
60
80
100
Community Activity Hobbies & Interests Political Activity
Private Booking Social Groups Older Adults Youth Work/Organisations
5
47
1
36
0
20
40
60
80
100
Community Activity NLC Services Political Activity
Sports & Fitness Supporting Families
6
67
15
1
24
18
35
18
0
20
40
60
80
100
Community Activity Hobbies & Interests Learning & Employability
NLC Services Political Activity Support Groups/Services
Supporting Families Youth Work/Organisations
3
46
24
7 11
40
0
20
40
60
80
100
Community Activity Hobbies & Interests Learning & Employability
NLC Services Political Activity Supporting Families
98

Page 124

Shotts activity analysis by asset
Salsburgh Community
Centre
Overall 7% decrease in
bookings
Increased:
• Community Activity
• Hobbies & Interests
New Profiles around
• NLC Services
• Sports & fitness
Shotts Community
Facility
51% reduction in bookings
2022
Increased:
• Supporting Families
Sustained:
• Sports & fitness
Jan –May 2019 Jan –May 2022
4
37
15
3
31
17
34
0
20
40
60
80
100
Community Activity Hobbies & Interests Political Activity
Private Booking Support Groups/Services Supporting Families
Youth Work/Organisations
Jan –May 2019
5
47
1
36
0
20
40
60
80
100
Community Activity NLC Services Political Activity Sports & Fitness Supporting Families
Jan –May 2022
5
47
1
36
0
50
100
150
200
250
300
Community Activity NLC Services Political Activity Sports & Fitness Supporting Families
22 8 21 4 16
201
32
0
50
100
150
200
250
300
Health & Wellbeing NLC Services Pastoral
Political Activity Social Groups Older Adults Sports & Fitness
Supporting Families
99

Page 125

Shotts activity analysis by asset
Bookings for NLC
Services
Parent Council Meeting
Parent Information Meeting
School Events
Alexander Peden PS
Allanton PS
Dykehead PS
Kirk O’Shotts PS
St Patrick’s PS
Stane PS
Calderhead HS
15% reduction in
bookings
Increased:
• Sports & Fitness
• Supporting
Families
Decreased:
• Community
Activity
• NLC Services
Club 365 Provision
Calderhead HS 2019
Jan –May 2022
Jan –May 2019
16 29
102
31
361
18
0
100
200
300
400
Community Activity Hobbies & Interests NLC Services
Pastoral Sports & Fitness Supporting Families
5
47
1
383
36
0
100
200
300
400
Community Activity NLC Services Political Activity Sports & Fitness Supporting Families
100

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101
Shotts community library
Visitors
April 21-
March 22
Public Access computer
bookings and ranking
April 21 to March 22
Registered
borrowers
@ 05.10.22
Active
Borrowers
@ 05.10.22
Target for
active
borrowers
Difference to
target
Shotts 1737 305 13th (19) 2030 403 1417 -1014

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102
Shotts Active NL memberships
674
222
929
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
7.00%
0
100
200
300
400
500
600
700
800
900
1000
Period01
Period03
Period05
Period07
Period09
Period11
Period13
Period02
Period04
Period06
Period08
Period10
Period12
Period01
Period03
Period05
Period07
Period09
Period11
Period13
Period02
Period04
Period06
2019 2020 2021 2022
Shotts Leisure Centre - direct debits / annual memberships
P1 2019 to P7 2022
Total % of Shotts CB population

Page 128

Wishaw activity analysis of
community use

Page 129

104
Wishaw Asset Map – Community Co-Ordinator James McKinstry
104

Page 130

Analysis of community organisations booking lets in Wishaw
Jan to May 2019 Jan to May 2022
124 organisations booking lets in 2019.
Grouped into 15 broad headings based on their
function and activity.
82 organisations booking lets in 2022.
Grouped into 15 broad headings based on their
function and activity.
3%
1% 1%
9%
1%
11%
3%
3%
3%
2%3%39%
10%
5%
6%
Childcare Provision
Community Activity
Health & Wellbeing
Hobbies & Interests
Learning & Employability
NLC Services
Pastoral
Pets & Animals
Political Activity
Private Booking
Social Groups Older Adults
Sports & Fitness
Support Groups/Services
Supporting Families
Youth Work/Organisations
5%
0% 1%
7% 1%
7%
0%
3%
2%
0%
2%
56%
8%
5% 2%
Childcare Provision
Community Activity
Health & Wellbeing
Hobbies & Interests
Learning & Employability
NLC Services
Pastoral
Pets & Animals
Political Activity
Private Booking
Social Groups Older Adults
Sports & Fitness
Support Groups/Services
Supporting Families
Youth Work/Organisations
Demand during the period shown:
• Increased by 17% from sports & fitness organisations
• Decreased by 4% from youth work/organisations
• Dropped by 4% from NLC internal services making bookings
• Has been slow to pick up around private bookings
Demand for the Period June to November 2022 has shown:
• Community Activity has increased by 73%
• Private Bookings have increased by 72%
• Learning and Employability activities have increased by 71%
• Support for Families activities have increased by 41%
• Youth Work/Organisations has increased by 20%
• Sports & Fitness Activities has decreased by 21%
105

Page 131

Analysis of lets booked across Wishaw – Jan-May 2019 & 2022
2019 2022 Percentage
Community Facilities 1600 810 -49%
Schools 1792 1255 -30%
Wishaw School letsWishaw Community centres
63
338
70
212
408
505
417
161
34 22
279 293
4
0
100
200
300
400
500
600
Cleland Community Centre
Coltness Community Centre
Gowkthrapple Community
Centre
Netherton Community
Centre
Overtown Community
Centre
Pather Community Centre
Waterloo Community
Centre
2019
2022 4
109
4
652
535
6
98
228
2 13 5 17 1
118
14
566 566
1
66
2 4 2 34
0
100
200
300
400
500
600
700
Calderbridge PS
Cambusnethan PS &
Nursery Class
Cleland PS
Clyde Valley HS
Coltness HS
Netherton PS
Newmains PS
St Aidans HS
St Aidans PS
St Brigid's PS
St Mary's PS (Cleland)
St Thomas PS
Thornlie PS
Wishaw
Academy PS
2019
2022
Joint Campus
106

Page 132

0
50
100
150
200
2019 2022 2019 2022 2019 2022 2019 2022 2019 2022
January February March April May
FULL DAY
Day
Afternoon
Morning
Evening
1% 11%
16%
27%
45%
Community Centres
FULL DAY
Day
Afternoon
Morning
Evening
4.27% 6.99%
9.62%
15.22%
63.90%
Schools
FULL DAY
Day
Afternoon
Morning
Evening
0
50
100
150
200
250
300
350
400
2019 2022 2019 2022 2019 2022 2019 2022 2019 2022
January February March April May
Day
Afternoon
Morning
FULL DAY
Evening
Analysis of lets booked in Wishaw – popular times
107

Page 133

Wishaw activity analysis by asset
Cleland Community
Centre
73% reduction in
bookings 2022
Coltness 
Community Centre
52% reduction in
bookings 2022
Sustained:
• Sport & fitness
• Support groups
• Supporting families
• Hobbies & interests
Jan –May 2022Jan –May 2019
Jan –May 2022Jan –May 2019
4
27
17 15
0
10
20
30
40
50
Community Activity Hobbies & Interests Sports & Fitness Youth Work/Organisations
4
8
5
0
10
20
30
40
50
Community Activity Hobbies & Interests Supporting Families
4
21
45
10
21
1
17
10
74
42
33
21
39
0
20
40
60
80
100
Community Activity Health & Wellbeing Hobbies & Interests
NLC Services Pastoral Pets & Animals
Political Activity Private Booking Social Groups Older Adults
Sports & Fitness Support Groups/Services Supporting Families
Youth Work/Organisations
34
3 3
39 41
20 21
0
20
40
60
80
100
Hobbies & Interests NLC Services Pastoral
Social Groups Older Adults Sports & Fitness Support Groups/Services
Supporting Families
108

Page 134

Wishaw activity analysis by asset
Gowkthrapple
Community Centre
2019 bookings low
against capacity,
further 51% reduction
in bookings 2022
Still demand from
dog training groups.
Netherton
Community Centre
90% reduction in
bookings 2022
Jan –May 2022Jan –May 2019
Jan –May 2019 Jan –May 2022
17
47
6
0
20
40
60
80
100
Community Activity Pets & Animals Political Activity
30
4
0
20
40
60
80
100
Pets & Animals Political Activity
1
29
8
15
26 24
56
21
32
0
20
40
60
80
100
Community Activity Hobbies & Interests Pastoral
Political Activity Private Booking Social Groups Older Adults
Sports & Fitness Support Groups/Services Supporting Families
6
16
0
20
40
60
80
100
Political Activity Sports & Fitness
109

Page 135

Wishaw activity analysis by asset
Overtown Community
Centre
23% reduction in
bookings 2022
Increase in demand for
Childcare provision activities
Sustained:
• Hobbies & interests
• Support Groups services
Pather
Community Centre
42% reduction in
bookings 2022
Sustained:
• Hobbies & interests
• Pets & animals
• Support groups/services
• Supporting families
• Youth work/organisations
• Increase: learning and
employability
Waterloo
Community
Centre
Based on the
statistical data
presented from the
Achieve Booking
System, Waterloo
has had 8 bookings
in total between the
1st 5 months of
2019 and 2022
respectively for
election purposes.
Jan –May 2019 Jan –May 2022
Jan –May 2019 Jan –May 2022
85
7
18
120
1
14 8 1
102
52
0
20
40
60
80
100
120
140
Childcare Provision Community Activity Health & Wellbeing
Hobbies & Interests NLC Services Political Activity
Private Booking Sports & Fitness Support Groups/Services
Supporting Families
103
4
74
6 5
87
0
20
40
60
80
100
120
140
Childcare Provision Community Activity
Hobbies & Interests Political Activity
Private Booking Support Groups/Services
32
8
58
7 6
86
38
9 9
42
89
49
72
0
20
40
60
80
100
Childcare Provision Health & Wellbeing
Hobbies & Interests Learning & Employability
NLC Services Pastoral
Pets & Animals Political Activity
Private Booking Sports & Fitness
Support Groups/Services Supporting Families
Youth Work/Organisations
23
30
16
4
35
14
4
20
62
37
48
0
20
40
60
80
100
Health & Wellbeing Hobbies & Interests
Learning & Employability NLC Services
Pets & Animals Political Activity
Private Booking Sports & Fitness
Support Groups/Services Supporting Families
Youth Work/Organisations 110

Page 136

Wishaw activity analysis by asset
Clyde Valley High
School
13% reduction in
bookings
Sustained demand:
Sport & Fitness
New profile around
supporting families
Coltness High School
6% increase in bookings
Sustained demand:
NLC bookings
Increased demand Sport &
Fitness
St Aidan's High School
71% reduction in bookings
Jan –May 2019 Jan –May 2022
Jan –May 2022
Jan –May 2019
Jan –May 2019 Jan –May 2022
4 5
99
1
543
0
100
200
300
400
500
600
Health & Wellbeing Hobbies & Interests
NLC Services Private Booking
Sports & Fitness
23
513
30
0
100
200
300
400
500
600
NLC Services Sports & Fitness Supporting Families
75
490
1
0
100
200
300
400
500
600
NLC Services Sports & Fitness Youth Work/Organisations
6 5
83
2 1
416
22
0
100
200
300
400
500
600
Hobbies & Interests Learning & Employability
NLC Services Political Activity
Private Booking Sports & Fitness
Youth Work/Organisations
4
104
82
14
24
0
20
40
60
80
100
120
Hobbies & Interests NLC Services
Sports & Fitness Support Groups/Services
Youth Work/Organisations
31 35
0
20
40
60
80
100
120
NLC Services Sports & Fitness
111

Page 137

Wishaw activity analysis by asset
Wishaw Academy/St Ignatius PS
71% reduction in overall bookings. Bookings for NLC
Services
Parent Council Meeting
Parent Information
Meeting School Events
Calderbridge PS
Cleland PS
Netherton PS
St Aidan’s PS
St Brigid’s PS
St Mary’s PS (Cleland)
St Thomas PS
Thornlie PS
Club 365 Facilities
Clyde Valley HS/Orchard PS
Cambusnethan PS
87% reduction in bookings
Jan –May 2019
Jan –May 2022
Jan –May 2019
Jan –May 2022
Newmains PS
99% reduction in overall bookings.
1 Internal Booking in 2022Jan –May 2019
1
33
0
20
40
60
80
100
NLC Services Sports & Fitness
14
70
16 18
0
20
40
60
80
100
NLC Services Sports & Fitness
Support Groups/Services Youth Work/Organisations
1
34
8 2
39
14
0
20
40
60
80
100
Community Activity Learning & Employability
NLC Services Political Activity
Support Groups/Services Supporting Families
2
12
0
20
40
60
80
100
NLC Services Sports & Fitness
12 9
70
18
0
20
40
60
80
100
NLC Services Political Activity
Sports & Fitness Support Groups/Services
112

Page 138

Wishaw community libraries
April 21
to March 2022
Visitors Public Access computer
bookings and ranking.
Registered
borrowers
Active
Borrowers
Target for
active
borrowers
Difference to
target
Cleland Library 3772 80 18th (19) 836 196 562 -366
Newmains Library 5000 310 12th (19) 2,536 581 947 -366
Wishaw Library 37,841 4,088 2nd    (19) 12,637 3,245 6,043 -2798
TOTAL WISHAW 46,613 4,478 n/a 16,009 4,002 7,552 -3,530
113

Page 139

Wishaw Active NL
2019 bookings
overall
2022 bookings
overall
% difference
19989 21906 10%
Morning Afternoon Evening
Court hire NCL Table tennis
NL Young carers Squash Court hire
New college lanarkshire Support for sport Self defense
October holiday camp Table tennis Squash
Squash
Street leage
Table tennis
Karate
Twirlsport
4.1% of
overall
bookings
2022
114

Page 140

Appendix 1 - Types of organisations occupying our spaces
115