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Appendix 2 of Agenda Item 6 - Local Child Poverty Action Report 2022-

North Lanarkshire Council · 29 September 2022
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LOCAL CHILD POVERTY ACTION REPORT 2022

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Foreword
North Lanarkshire Council, NHS Lanarkshire and its partners continue their work to tackle poverty
and the devastating impact this has on our communities. This is our fourth Local Child Poverty Action
Report and includes updates on work we have been doing across our communities. 
Covid 19 has had a massive impact on our residents and communities, it amplified
existing health and economic inequalities and, as is widely reported had a
disproportionate impact on those who are on low incomes, compared to those who are
relatively well off.
As a Tackling Poverty Group, we are fully aware that the coming years will provide more
challenges for our communities; widely reported cost of living impacts have already
started to take their toll but with further energy, food, fuel and inflation increases expected,
we must do what we can to stem the tide of poverty engulfing our communities.
In 2021/ 22 we were able to make a major difference within our community by
administering payments to over 11,700 children living in low-income families via the covid
recovery fund. 
In addition to this working with partners from Voluntary Action North Lanarkshire (VANL)
and Citizens Advice Bureaux (CABx) a further 2443 payments were made to vulnerable
families. 
We welcome the new Scottish Government delivery plan Best Start, Bright Futures (2022
– 2026) which sets out the actions that should be taken in partnership to support families
and tackle poverty in our communities. We have taken the decision to align our strategic
planning to this.  We will continue to meet our statutory obligations by providing the action
plan in relation to child poverty activity and brief updates, however, the Tackling Poverty
Officers Action Group in North Lanarkshire will concentrate on a second overarching
Tackling Poverty Strategy which will span the reporting period of Best Start, Bright Futures
(2022 – 2026) and allow for better planning and resource allocation.
Best Start, Bright Futures reflects Our Vision for our children as detailed in the Children’s
Services Partnership; Our children and young people will be safe, healthy, active,
nurtured, responsible, respected, achieving and included so they can realise their full
potential and grow to be successful learners, confident individuals, effective contributors
and responsible citizens.
This 2021/22 Local Child Poverty Action Plan will reflect on the work that has been done
in North Lanarkshire to help our residents and communities navigate their way through
a pandemic and the impacts it continues to have, it will lay the foundations for what we
and our partners need to do to ensure we meet the 2026 goals of the Best Start, Bright
Futures Delivery Plan.       
Councillor Jim Logue      Martin Hill
Leader, North Lanarkshire Council  Chair, Lanarkshire NHS Board

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Local Child Poverty Action Report 2022
Executive Summary
North Lanarkshire, NHS Lanarkshire together with all its Community Planning Partners recognise the
impact of children living in poverty has on their health, education, housing and future employment
goals, and through collaborative working we want to contribute to achieving the Scottish
Governments’ 2030 child poverty goals.
Covid 19 has had a massive impact on people and communities in North Lanarkshire, the
2020/21 Local Child Poverty Report considers the work being done by all the Planning
Partners to help in the recovery.
In this report we have included our Action Plan which will highlight the work that we are
focussing on in 2022/23.
The report highlights the activity being carried out under the three drivers by the local
authority, NHSL and our planning partners.
Income From Employment – major employability programmes have been implemented
throughout the year, with some projects being specifically aimed at the local child poverty
priority groups; Lone Parents, BAME parents, Families with a disabled member –
parent, child or adult member, Mothers under 25, Families with a baby under 1
year, Families with more than 3 children.
Income From Social Security Benefits – the Local Authority’s Financial Inclusion
Team together with the Citizens Advice Bureaux have generated over £36.6million in
additional benefit income for residents and families in North Lanarkshire in
2021/22.
Reduce the Cost of Living – 5,774 households were assisted with a £150 fuel
hardship payment, totalling £866,100 to help vulnerable residents meet the costs of their
rising fuel payments.
As we brace ourselves for the impending Cost of Living Crisis, we also look forward to
our next steps as we embrace, Best Start, Bright Futures Delivery Plan and start to
plan for our all encompassing Tackling Poverty Strategy which will detail the road map for
North Lanarkshire in 2022 – 26.

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Introduction
What is Child Poverty?
When discussing poverty there are many definitions, in North Lanarkshire the Tackling
Poverty Group adopted the Joseph Rowntree Foundation definition;
“Poverty means not being able to heat your home, pay your rent, or buy the
essentials for your children. It means waking up every day facing insecurity,
uncertainty, and impossible decisions about money. It means facing marginalisation
- and even discrimination - because of your financial circumstances. The constant
stress it causes can lead to problems that deprive people of the chance to play a
full part in society.”
Department for Works and Pensions (DWP) figures for 2020/21 show that 13,966 children
live in low- income families across all our communities in North Lanarkshire, this figure
includes families who are both in and out of work;
Figure One
Children living in households (relative low income) 2020/21
Relative low income is defined as a family whose equivalised income is below 60% of
contemporary median income. Gross income measure is before housing costs and
includes contributions from earnings, state support and pensions. Income is equivalised
to adjust for household size and family support.
1000
900
800
700
600
500
400
300
200
100
0
409
266
430
313
303
279
377
347 313
132
280
306
178
187
251
340 409
254
89
275
352
Airdrie Central
Airdrie North
Airdrie South
Bellshill
Coatbridge North
Coatbridge South
Coatbridge West
Coatbridge East
Cumbernauld East
Cumbernauld North
Cumbernauld South
Forissat
Gartcosh, Glenboig and Moodiesburn
Kilsyth
Mossend and Holytown
Motherwell North
Motherwell South, East and Ravenscraig
Motherwell West
Murdoston
Stepps, Chryston and Muirhead
Thorniewood
W
ishaw
396
391498
436
354
367 455
297 392
276 390
356
265 381
327 513
501
359
219 287417

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Local Child Poverty Action Report 2022
From latest figures (2019-20), the Child Poverty Action Group state a family is considered
as in poverty if, after housing costs, they are living on:
• Less than £333 a week or £17,400 a year for a single person with children aged 5
and 14
• Less than £450 or £23,400 a year for a couple with children aged 5 and 14
The Drivers in Tackling Poverty
What are we doing in North Lanarkshire to Increase Income Via Employment?
In North Lanarkshire we recognise that the pandemic has had a major impact on the
economy and has resulted in higher levels of people dependent upon social security
benefits.  In the last 12 months it has also had a major impact on the labour market, the
availability of jobs and economic inactivity.
North Lanarkshire Council delivers large scale employability programmes across
all communities, and these are targeted on supporting those unemployed and
underemployed residents who face additional barriers to entering the labour market. 
These programmes support a range of groups, and all have the aim of securing fair and
sustained work for residents.  Reducing poverty is central to each of these programmes
and, in line with The Plan for North Lanarkshire, including all residents in the economic
growth of our area is viewed as central to the work on employability and tackling poverty.
To understand the challenges our residents and employment programmes have faced
in the last 12 months some context is provided below on a labour market that in March
2021 still had a high claimant count as well as deep uncertainty about the future. Factors
which were significant at the time were:
• UK Government’s Job Retention Scheme remained active after being extended
intermittently from its original end date of October 2020 until it’s conclusion in
September 2021
Increase Income
Via Employment
Reduce the
Cost of Living
Increase Income
Via Social
Security Benefits

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• The first vaccine roll out had begun but not yet reached those of working age in March
2021 and schools had begun a phased return for pupils in February 2021, however
childcare remained an issue for many parents and carers. 
• While there was some concern about how businesses would emerge from the
challenges they had faced, there was some optimism that the labour market could
only improve in terms of recruitment.
• As 2021/22 progressed it became clear that a significant number of people, mainly
older workers and the majority women, had left the labour market either through early
retirement, health concerns or to take up caring responsibilities.
These factors, combined with the rapid re-opening of the economy throughout the year
led to staffing shortages across a range of sectors with jobs available, especially at entry
level, for those who were job ready or even nearly job ready. The North Lanarkshire
claimant count, which acts as a measure of unemployment, was 14,415 (6.6%) people
in March 2021 compared with 8,225 (3.8%) in March 2020, a 75% increase on the pre
pandemic level.  In March 2022 the claimant count had returned to close to pre pandemic
levels at 9,080 (4.1%).
On the face of it this is good news and there are currently as many vacancies as
unemployed in the UK. However, while the number in employment has increased across
the UK, the level remains below that of before the pandemic, with the numbers of self-
employed, still far below pre pandemic levels.  In North Lanarkshire 12,000 people,
5.4% of the workforce, were self-employed in the period before the pandemic.  This has
reduced to 9,700 in the last 24 months and sits at 3.7%.  The local employment rate has
dropped from 73.8% in 2019 to 68.5% in 2022 while unemployment has decreased, a
fact that shows these figures mask the true nature of the labour market recovery and
question its sustainability.
The Institute for Employment Studies Labour Market Briefing points out that this large fall
in unemployment over the last year, to its joint lowest since 1974, is masking a continued
decline in the size of the labour force with employment flat and economic inactivity (the
measure of those not looking for work and/ or not available for work) rising. There are
now 590,000 fewer people in work than before the pandemic and 490,000 more people
economically inactive across the UK.  This growth in worklessness continues to be driven
by fewer older people in work and more people out of work due to long-term ill health.
North Lanarkshire’s workforce has reflected these trends with economic inactivity rising
from 49,200 people (22.8%) before the pandemic to 62,700 (28.9%) in the latest figures
available for December 2021. In terms of economic inactivity due to long-term sickness in
the area, this has increased from 16,400 in March 2020 to 29,400 in December 2021.
Another concerning trend is that despite falling unemployment, long-term unemployment
remains significantly above pre pandemic levels; with the long-term unemployed now
accounting for 35% of all those unemployed (compared with 28% two years ago). Short-
term unemployment is at its lowest ever level.  For those in work there are also concerns
as pay growth remains well below inflation in many of the sectors predominant in North
Lanarkshire, with the rising costs of living affecting the financial benefits of employment
and labour shortages, rising costs and supply chain challenges affecting employers plans
for recruitment and business development.  In its most recent economic commentary,
the Fraser of Allander Institute forecasts growth of 3.5% in 2022 and 1.5% in 2023. The
outlook has significantly worsened for 2022 since the last set of forecasts in December
2021.
So, despite a fall in unemployment in the area there is higher worklessness, negative pay
growth and continued labour shortages for businesses. However, from an employability
perspective this reinforces the view that in the short term the most effective contribution
to be made is to support participation in the labour market to allow all of those out of
work return, not just those claiming Universal Credit. Throughout the last year Council
programmes aimed to continue their response as outlined in the Economic Recovery Plan
with ‘Support into Employment’ one of the key actions within it. This has re-orientated
existing employability programmes to ensure they are directly supporting residents with all
aspects of employability affected due to Covid 19.
The issues broadly range across the following groups:
• People who have existing barriers to gaining/sustaining employment
• Opportunities are more limited because of the pandemic, those especially affected are
the under 25s and the over 50s age groups
• People who have recently been made redundant or facing redundancy who are
job ready and need guidance on where there are opportunities or new training
opportunities

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Local Child Poverty Action Report 2022
The Council’s Workforce for the Future Strategy and its various workstreams are also
focused on making significant and continuous improvements to the development of skills,
supporting our young people into positive destinations, inclusion in the labour market,
and supporting employers to recruit inclusively and provide the flexible job design that
promotes retention of staff.
All these measures are aimed at supporting inclusion and participation in the local labour
market with a view to increasing resident’s incomes from employment and alleviating the
current labour shortages for employers.
As described above the aim of supporting residents to increase their income from
employment was within a context of rapid change in labour market conditions as well
as incremental reductions of restrictions on business as the vaccine roll out progressed.  
The year began with high unemployment and few vacancies to support people into work
and completely changed within six months to a labour market with a high number of
vacancies and not enough staff to fill them. One observation was that many people who
were near job readiness simply bypassed employability support and went straight into
employment. However, those who had become economically inactive or were not job
ready did not readily take advantage of this and still required support to overcome barriers
to employment as well as look at the benefits of work to their income before making a
commitment.
For delivery of employability support one of the challenges faced by operational staff
was that remote working with clients remained the norm for the year and staff were
not delivering their usual supports face to face and in spaces in communities.  This
hindered engagement for many people and affected the provision of vocational training
opportunities and in-work support.
However, in line with the Council’s Economic Recovery Plan major employability
programmes were implemented throughout the year and these and their impacts are
outlined below:
Employability Programmes
Programme Description Impact
PROSPECTS This is an EU funded programme
targeted at supporting unemployed
residents into employment who have
barriers such as long periods of
unemployment, lack of qualifications
and/or health issues.  This includes
support to the Education & Families
Pathways Programme for school
leavers who may not be entering a
positive destination on leaving school.
Over the last 12 months this programme has
supported;
• 715 unemployed residents into
employment who had a least two identified
barriers to securing a job with
• 73% of these participants sustaining
employment for at least 6 months.
No One Left Behind This provides support for unemployed
people with specific barriers.  In North
Lanarkshire in 2020/21 this funding
supported additional employability
support for the over 50s, long
term- unemployed and the BAME
community.
Over the last 12 months this programme has
supported;
• 35 over 50s,
• 17 long term unemployed clients and
• 18 BAME participants into employment,
Parental
Employment
Support Fund
This funding supports clients where
families are in or at risk of poverty, to
access or progress in work. Eligible
clients are: Lone Parents, BAME
parents, Families with a disabled
member – parent, child or adult
member, Mothers under 25, Families
with a baby under 1 year, Families
with more than 3 children.
Over the last 12 months this programme
has supported 87 parents from the above
categories into employment. 
51 of these parents were out of work when
support began.
36 were in low paid employment and gained
support to increase their earnings through
progression via upskilling or securing better
paid jobs.
Disabled Parents
Employment
Support Fund
Direct support to disabled parents
to begin the journey towards
employment.
It is known that disabled parents face
multiple barriers to entering employment
and the Supported Employment team
were funded to introduce targeted support
to this group based on their knowledge
and experience of supporting adults with
disabilities. They have established peer
support groups and discussion on potential
routes into work.  It is clear though that this
may take some time to produce tangible
results as many disabled parents are wary of
any alteration to their benefits status.

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Employability Programmes
Programme
Description
Impact
Support to unemployed 16-24 year
olds to enter a job, education or
training. 
In the last year this programme has
supported 199 young people into
employment who have additional barriers
to securing employment or are members of
groups which can face barriers.
This includes enhanced support to 16-24
year olds with mental health issues/ physical
disabilities/ who identify as LBGTQ+/ young
carers/ care experienced/ justice clients. 
In addition, another 121 young people
were supported into employment with
financial incentives to employers, funded
by North Lanarkshire Council as well as 60
young people being employed as Modern
Apprentices by the Council. 
Another 18 young people were employed
as Support Workers by the Council’s
Community Learning and Development
team.
As part of the Young Person’s Guarantee the
Council’s Supported Enterprise team also
supported nine young people with additional
support needs into employment across a
range of sectors and Voluntary Action North
Lanarkshire delivered a volunteer programme
for 25 young people.
Partnership Action
for Continued
Employment
Support to residents facing
redundancy or who have been
made redundant alongside other
key partners such as the Council’s
Financial Inclusion Team, DWP and
Skills Development Scotland.
With funding from the Scottish Government
the Council provided a designated point
of contact for redundancies, funding for
a dedicated financial inclusion officer, an
employability case worker in the Third Sector
and worked with other partners throughout
the year to support those being made
redundant in North Lanarkshire.
Increase Income Via Employment
Increasing income via employment is a key driver to tackling poverty. Employment
however is not a guarantee against poverty, indeed the vast majority of children in poverty
in the UK live in a household where at least one adult is in paid employment. As shown
in Figure One (above), North Lanarkshire is no different, with 56.4% of the children living
in low income being in households where at least one adult is working. Projects such as
“Prospects for Parents” funded via the Parental Employability Support Fund, as illustrated
below are vital in ensuring that those entering employment are given the best possible
advice and access to supporting funds.

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Local Child Poverty Action Report 2022
Prospects for Parents
This funding supports clients where families are in or at risk of poverty, to access or
progress in work. Eligible clients are: Lone Parents, Black and Minority Ethnic Parents,
Families with a disabled member – parent, child or adult member, Mothers under 25,
Families with a baby under 1 year, Families with more than 3 children.
Out of work and in-work clients have been supported to develop a range of skills
through workshops, training courses and accreditations to upskill, Courses have
included HGV, Sage Accounts, Childcare, First Aid, Control of Substances Hazardous
to Health (COSHH), Hypnotherapy, Construction Skills Certification Scheme (CSCS) and
Administration. These courses have helped clients to retrain, upskill, progress within
their careers and re-enter the workplace with up-to-date qualifications and skills and
with ongoing support to sustain their new roles. In addition, the Council’s People and
Organisational Development recruitment team has supported the programme through
recruitment to meet the Council’s Early Years and Childcare and Social Care staffing
needs.
The support provided by the projects Financial Inclusion Officer has been greatly utilised
and has proved to be hugely beneficial, with 173 clients accessing the service to date and
many returning for follow up appointments. The service has been paramount in supporting
the client’s transition period when they progress into work and supporting them to
budget and manage their finances effectively. It has also been crucial to changing client’s
perceptions of work and how this will benefit/ enhance them and their families lives, by
providing better off in work calculations and showing them exactly how much better off
they would be. Many of the clients engaged with this project have been claiming benefits
for several years and find the prospect of coming off benefits and taking responsibility
for paying bills daunting.  The service has been crucial in supporting this shift and a key
lesson in the delivery of the project is that dedicated financial inclusion support is critical.
Confidence brings opportunity for Chelsea
It’s a big enough challenge to be a young single mother today without the extra
burden of keeping yourself employable in the job market.
A client of Routes to Work – Chelsea – found herself in exactly his position when
she came to us struggling with mental health and low in confidence. After spending
some time easing Chelsea into a better frame of mind, her case worker was able
to advise on some positive coping strategies which would help in her journey back
into work, as part of the Prospects For Parents (PFP) initiative funded by North
Lanarkshire Council and the Scottish Government.
Her initial fear of change was hard to break. But with support, our team was able
to the take small steps needed with her to join a peer group for parents online and
open up to other like-minded people – something she now participates in regularly.
This prompted a further opportunity to support Chelsea in working on a fresh CV
that reflected her skills and attributes, many of which could be transferable to a
number of sectors. Her confidence growing daily, Chelsea’s Routes to Work case
worker then set about securing job interviews for her. Though it was clear that she
was initially reluctant at times to take the leap, we worked through her concerns
and anxiety, and were able to source training that would help her gain certification
virtually. As a result, she has been doing her Health & Safety, COSHH and her Food
Hygiene in Catering.
Chelsea is now showing a different mindset, and is committed and ready with
employment-related activities. Even Covid lockdowns didn’t prevent her having
over six interviews in two weeks, and she has since secured the Domestic
Assistant role she really wanted.
Throughout this journey, lots of support, the Routes to Work team is delighted to
see where it has taken Chelsea, who herself says: “I’m so grateful for the help as I
couldn’t have done it without the support of everyone.”

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Megan (27) is a lone parent with a 3 year old child.  Megan was referred to Michael
the Welfare Rights Officer (WRO) working with the Routes to Work Parental
Employment Support Fund (PESF).
Megan moved into her first tenancy and had applied for a Community Care Grant
(CCG) to assist her with white goods and furniture.  Due to the delays in the
decision regarding her CCG claim, Megan started to make other arrangements;
purchasing furniture from an aunt and a washing machine in credit.
When Scottish Welfare Fund (SWF) contacted Megan to discuss her claim, she was
advised that she wasn’t eligible as she now already had the items.
Michael (WRO) requested a  review of this decision explaining that the delay had
caused Megan to take credit for a necessary household item which had put her
into financial difficulties.  The SWF overturned the decision on sight of the credit
agreement and awarded a CCG of £392 with which Megan was able to pay off the
debt.
With the help of Routes to Work, Megan has now secured employment via PESF
and will now be £512 per month working 16 hours.
Megan stated; “the help I’ve received has been marvellous and if the support
wasn’t there I would be financially worse off each month”.
Celebrating Success and Partnership working
William (16) was referred over to the Young Person’s Guarantee (YPG) team at
Routes to Work, A North Lanarkshire and Scottish Government funded initiative, by
Steet League, another employability provider in North Lanarkshire.  Katie felt William
needed some extra support and training and to help him progress and move closer
to a positive destination.  William was registered by our enhanced caseworker Jody
and was passed to Scot who is part of our YPG Training Transition fund team. Scot
arranged for William to do his Forklift training through DGC over 5 days. William
passed first time and is now the proud owner of a forklift licence – Well done
William.
We will end on a quote from a client who truly embraced the support of the whole
team during his YPG journey –
“I worked with routes to work for 6 months and
in those 6 months I completed a lot of courses I
found my confidence and found myself. I started
volunteering and that helped bring me out my shell
a bit more I made friends and what helped in all that
was the great support I was given. I even had the
confidence to apply for a job and successfully got it.
Working with routes to work was the best that could
have happened to me and I appreciate everything
routes to work has done for me.”

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Local Child Poverty Action Report 2022
NHS Lanarkshire
NHS Lanarkshire, as an anchor organisation has a responsibility to be an exemplar
employer and support those who may be furthest from the labour market to secure
employment and opportunities within our organisation. Over the past year they have
been writing an employability strategy and have identified this area as a key action within
their corporate objectives for 22/23.  Priority family types including those identified within
the local delivery plan, are a priority moving forward in terms of recruitment, supported
opportunities and ensuring this data is collected. The Anchor Institute Benchmarking
tool which was developed by the Joseph Rowntree Foundation has been used to ensure
future plans are evidence based with the ultimate aim of improving NHS Lanarkshire’s
standing as an anchor organisation and contribute to wealth building.
NHS Lanarkshire’s Health Improvement locality teams have also been working with
employability providers to support the health needs of young people who are unemployed.
Employability Providers
Fair Work NHS Lanarkshire’s living wage accreditation has been sustained and the membership of the
Lanarkshire living wage steering group, take part in events and workshops to encourage other
local businesses to be accredited. During Living Wage Week the Group did a presentation
around the evidence in relation to Health and Wealth and highlighted the effect of in work
poverty on child poverty.
Recruitment • NHS Lanarkshire has taken on 7 young people from North Lanarkshire on placements
through the UK Government Kick Start scheme. The roles are as Healthcare Support worker,
Clerical Officer and housekeeping. The start date was 14th Feb 2022. Wraparound support
has been given to the young people and the line managers of them. Two of the young people
have demonstrated their ability to carry out the paid placement role efficiently and have
already applied for substantive posts within NHS Lanarkshire.
• Project Search has re started after a pause due to the pandemic and 22 people have
participated during 21/22.
• NHS Lanarkshire run a 6 week Healthcare support worker employability programme which
guarantees a secure bank post upon completion. 40 people have participated in 21/22.
• 6 modern apprenticeships in business administration and 12 modern apprenticeships
for pharmacy technicians have been taken on in 21/22. We have also taken on 6 graduate
apprenticeships. 
• A virtual careers fayre was held in March 2022 and a clinical skills days for school pupils
was also held. Unfortunately, traditional work experience placements are still on hold due to
the pandemic.
• The North Lanarkshire Care Academy continues to evolve and sub groups are taking
forward new developments within this programme.
NHS Lanarkshire health improvement team have continued to play a major role in the
local employability partnership alongside other stakeholders across North Lanarkshire to
support clients.

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Open Doors Project
North Lanarkshire’s Opening Doors project developed from a Routes To Work consultation
with clients during COVID-19 lockdown.
These young people – aged 16-24 years and furthest from the labour market – were
identified as struggling with their mental health and wellbeing, and an NHS Health
Improvement Team was invited to develop a supportive programme alongside Routes to
Work, with referrals from the Department of Work and Pensions (DWP).
The Aim:
1. Develop an interactive mental health & wellbeing online programme with partners.
2. Deliver 2 online sessions per week for 10 weeks to a maximum of 8 young people
covering physical activity, mental health, nutrition, smoking, alcohol & drugs, and
incorporating topics suggested by the young people.
3. Improve softer & employability skills to develop the young people through the
employability pipeline by offering group and 1:1 sessions covering:
• Self Confidence and Self Esteem
• Managing Stress and Anxiety
• Managing Your Money
• CV Building and Recognising Your Transferable skills.
• Interview Skills.
• Workplace Ethics and What to Expect when you Start Work
4. Promote the course as a stepping stone to other training & learning opportunities, such
as Health Issues in the Community & walking leader qualification and REHIS Food &
Health.
5. Develop Impact Measures for support, confidence, learning & behaviour change.
The Result
This was run as a pilot from October to December 2020 and the positive outcomes were
remarkable.
• 100% of clients engaged on a 1:1 basis
• 62%of clients engaged in 1:1’s and groups
• 100% of clients moved into a positive destination
• 60% of clients moved into employment of which 100% sustained 13 weeks.
• 80% Completed accredited qualifications including the Out There Award, World Host
Qualification and Fork Lift Licence
• 40% of clients have moved onto further education courses within college
Sustainability
This was run as a pilot which will be rolled out for further sessions across Routes To
Work’s Young Person’s Guarantee Programme. The intention is to work alongside
NHS Health Improvement Team to upskill our staff, transfer the knowledge so that this
becomes sustainable internally within RTW.  This will be achieved through shadowing
and co-facilitating health improvement, & employability staff who will become confident
enough to deliver the mental health & wellbeing sessions. Evaluation results & young
people & trainer feedback will ensure the success of future courses.

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Local Child Poverty Action Report 2022
Reduce the Cost of Living
Partnerships and Lived Experience
Partners across North Lanarkshire continue to work together to support families with
increasing costs of living, including supporting our own employees who often live in the
local area; (75.58% of council employees live in North Lanarkshire).  Energy, fuel and
food prices continue to rise, inflationary increases, national insurance increases, wages,
benefits, pensions (real cuts due to inflation) and this is having a huge impact on families.
Multi agency groups meet regularly to share knowledge, respond to emerging issues and
to ensure a coordinated approach. Third sector partners are key to ensuring that we are
using lived experience in all our decision making.
One Parent Families Scotland
One Parent Families Scotland has provided considerable evidence of particular
disadvantages faced by young single parents in North Lanarkshire. They have a high risk
of poverty and are facing multiple barriers to engagement with local services; isolation,
lack of confidence, low levels of self-esteem, a lack of childcare provision, disability and
the challenges of being sole carer. For many young single parents, the experience of
bringing up children alone can be stressful, compounded by the challenges of managing a
limited household budget. Young single parents are amongst the poorest in Scotland and
often face serious persistent anxieties in their daily lives, exacerbated by the young parent
penalty and the impact of the changing Covid-19 restrictions over the past 2 years.
Emma’s story:
Emma was 18 and living with her family when she became pregnant. She
continued to live at home in an overcrowded 2-bed house for the first year of her
son’s life, but when social housing became available, she moved. Due to the cost
of travel, her inability to see family and friends led to loneliness and depression. She
became almost housebound.
“I had loads of friends at school, but I was the first to have a baby. They were all
interested at first and promised to keep in touch and come and see me but after
he was born, they just didn’t. Even those that arranged the baby shower and were
really involved when I was pregnant – our lives just changed, and they didn’t want
to know.”
Through the support of One Parent Families Scotland, Emma received support through
their staged programme:
• Young Parents Family Support and Mentoring Service: Providing tailored young
parent advice and holistic, supportive peer mentoring service designed to engage and
support pregnant teenagers and young parents who face multiple barriers to actively
engage with local services.
• Health & Well-being Peer Support Groups: Providing young parents with a safe
space to meet up, build a healthy network of support, raise awareness and gain
access to local services and resources.
• Crisis Support: Supporting young parents to access the right support at the right
time; Food & Fuel insecurities, Household furniture and appliances, baby equipment
and clothing.
• Best Beginnings Young Parent & Child Programmes: weekly group-based
structured activities programme for young parents and their children who face multiple
barriers and who do not have the confidence to actively engage and attend local
community provision.
• Transforming Lives Programme: 10 week holistic and supportive training
programme designed to assist and encourage young parents to achieve their potential
& therefore provide a better life for themselves and their children.

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Mark is a single parent with one daughter aged 10. Mark first came to the Financial
Inclusion Team for help in May 2019, as his employer had entered administration
and he had to accept a new contract with reduced earnings. He had been surviving
using credit cards , but could no longer sustain this and contacted the Service for
help. Mark’s debts totalled £18,529.
The team negotiated with all the creditors and made a successful “Debt
Arrangement Scheme” (DAS) application. This meant that Mark had legal protection
and that the creditors could no longer pursue payments out-with the DAS
arrangement. Prior to the DAS arrangement Mark was paying over £900 a month
to the creditors, with the scheme in place he was contracted to pay £145.80 (this
has recently been reduced, again with the help of the team to £101.05 due to
another change in financial circumstances).
Mark stated, “I don’t know what I would have done had it not been for the team. 
By taking away the constant creditor pressure I am able to look after myself and
my daughter so much better. I have helped quite a few times by your service
and cannot speak highly enough about what you do. What a difference you have
made.”
Cumbernauld Young Mums Group
Cumbernauld young mums group, funded by North Lanarkshire Health and Social Care
Partnership meets weekly and provides a range of supports:
• Provision of Eat Better Feel Better resources
• A nutrition session on low cost healthy snacks preparation, delivered by LCFHP
• Bookbug and story-telling
• Provision of Healthy Start vitamins (Mums) and Vitamin D (babies)
• Information on Social Security Scotland benefits
• Crafts and messy play
• Baby Massage demonstration
• Referrals for Active Leisure passes for Mums
• ‘Swimtime with Jenny’ free 6-week course
Following successful completion of the ‘Swimtime’ programme, 4 of the Mums voluntarily
signed up to the ‘Quit Your Way Positive Role Model’ scheme.
A very useful session was held in November with a Benefits Adviser who attended the
group and delivered a general presentation before holding 1-to-1 meetings with 6 of the
group who requested such support and found it hugely beneficial. Further sessions have
taken place with Home Energy Scotland.

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Client ‘B’s story
Client B was enrolled in the Family Nurse Programme, and was parenting on
her own. She disclosed a history of domestic abuse and adversity in her own
childhood. She had limited peer relationships and suffered from social anxiety. The
Family Nurse suggested the Young Mum’s Group and accompanied her to the first
few meetings. B reflected that she found the group “really welcoming” and “not
judgemental”.
The group Facebook page enables her to keep in touch with other mums and
see what is planned for coming weeks-helping her feel included. B likes that her
views are frequently sought about “what is working” and what she would like
from future groups. Through the encouragement and positive approach of all the
staff involved with the Young Mum’s Group, B quickly felt confident enough to
attend unaccompanied and to join up for the ‘Swimtime with Jenny’ course. B’s
self-efficacy has improved-she has secured her own NL tenancy and feels more
positive about her life course trajectory
Fuel Poverty
Fuel Poverty is defined as occurring when a household cannot afford to heat their home to
a comfortable level and maintain that level for their needs. There are 3 main contributory
factors, low income, cost of energy and energy inefficiency.
The Scottish Government enacted legislation requiring no more than 5% of all households
to be living in fuel poverty by 2040, with interim targets for 2030 (15%) and 10% in
2035. Targets were also set for extreme fuel poverty – no more than 5%, 3% and 1%
of households should be extremely fuel poor by 2030, 2035 and 2040 respectively – in
addition the median “fuel poverty gap” (the reduction in spending which would take
a household out of fuel poverty) to be reduced to £250 (adjusted to 2015 prices) per
household by 2040.  The Fuel Poverty (Targets, Definition and Strategy) (Scotland)
Act 2019 also redefined what fuel poverty is.  Under the new definition a household is
considered to be fuel poor if the costs of maintaining a “satisfactory heating regime”
are more than 10% of its net income and where its remaining income after deducting
notional costs for energy, housing, council tax and childcare is less than 90% of the
minimum income standard applicable to the household. The new definition strengthens
the link between income and fuel poverty (with more income poor households now being
considered fuel poor, when compared with the previous definition).
The Scottish House Condition Survey (2017-2019) estimates that one quarter (25%) of
social tenants are fuel poor, compared to around one third (32%) in 2016-18 and almost
four in every ten (38%) social renters in Scotland. Renters are more likely than owner
occupiers to be in fuel and extreme fuel poverty. This may be due to their generally lower
household incomes (with evidence from the Scottish Household Survey suggesting that
60% of social rented households have an income of less than £20,000 per year compared
to 31% of owner occupiers).
There are 35,000 households in fuel poverty in North Lanarkshire of which 26% are older
people, 23% families and 51% other households. This number will increase with the
removal of the price cap and further changes expected in October. Vulnerable households
(those with lifetime illnesses/disabilities; older persons; single person households; families
with young children) are, due to their enhanced heating regime requirements, already
susceptible to fuel poverty and therefore they will find themselves in extreme fuel poverty.

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Many other households not deemed vulnerable will find themselves in fuel crisis unable to
meet the cost of price increases.
In response to fuel poverty in our communities, the Council established a Fuel Hardship
Payment of £150 for households where the householder was aged between 16 -25 and/
or responsible for children and on low income.  A portal was open for applications for 5
weeks running from the 10th January 2022, with payments being made from the 20th
February 2022.
All applicants to the fuel hardship payment were offered income maximisation, budgeting
and debt advice services which were delivered in partnership by the councils’ Financial
Inclusion Team and the 6 Citizens Advice Bureaux across the council. 2,336 households
took up this offer.
8101 applications were received, with 6089 being successful.  5774 of those successful
applications, resulting in £866,100 went to households with children. 
There are a number of further measures in place to tackle fuel poverty across partners
in North Lanarkshire. Since 2016 up to March 2022, the Energy Efficient Scotland:
Area Based Schemes Programme has delivered around £9.5m of energy efficiency
improvements in North Lanarkshire, with 1,284 private homes improved.
NHS Lanarkshire has been working with Home Energy Scotland to support both staff and
patients. Regular communications have gone out via staff newsletters and social media
platforms. Staff are encouraged to routinely enquire with patients if they are able to heat
their home sufficiently and refer onto Home Energy Scotland for further advice.
Period products
Following the rollout of funding to provide access to free period products in schools from
August 2018, the Scottish Government committed to ‘increase the number and range of
places where sanitary products are available for those who need them…through working
with a range of public and private sector organisations and with additional third sector
partners to expand the geographical spread of support’.
The main focus for this initiative is to support tackling poverty. However, in line with
The Plan for North Lanarkshire, the North Lanarkshire model has been developed with
community planning partners to ensure wide reach and accessibility and to ensure links to
existing activity. The approach reflects the principles of
• protecting peoples’ dignity, avoiding anxiety, embarrassment and stigma
• making a range of products visible in places that people use
• reflective of communities’ views and needs
• an efficient and effective approach that demonstrates value for money
• individuals being able to get sufficient products to meet their needs
• gender equality – ensuring anyone who menstruates can access products including
transgender men/non binary individuals and that language is gender inclusive; and
• awareness raising and education to both promote the ‘offer’ and attempt to change
cultural norms
North Lanarkshire Council, NHSL and their planning partners have created the following to
ensure widespread promotion and understanding of this initiative by;
• New promotional campaign to raise awareness to promote where people can access
products. Posters, ads on the side of buses, online promotion and social media
• Interactive map with locations for people to access products now live on Council
website
• The Planning Partners now have an agreement with NHS to provide products which
can be accessed by the public

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Local Child Poverty Action Report 2022
• Info now on council website to promote student access to Hey girls’ products linked to
New College Lanarkshire
• Access to Free Period Products Project Assistant now in post to concentrate on future
priorities and implementation of the programme
•  Pilot delivery initiatives in 3 area – Shotts, Carbrain  and Glenboig - delivery services
using bikes to make home deliveries for rural areas.
There has been distribution in excess of 30,000 products up to June 2021 in a range
of ways via NHS Lanarkshire facilities, Lanarkshire community food and health – for
distribution to food co-ops and individual requests, via VANL for Mosques and those
unable to attend Mosques due to pandemic, Active and Creative Communities Facilities
and targeted via social work and housing etc for vulnerable clients.
As centres and services have begun to open up the Partnership have been able to
distribute to a wider audience. The pilot delivery initiatives have enabled the Partnership to
use voluntary sector connections to deliver to homes and ensure access to those unable
to access via mainstream providers. Additionally targeted activity and storage of products
has enabled a process and access to provision to key services for vulnerable clients. The
awareness campaign again helps to promote the products and directs people to further
information and the interactive map on the council website. This allows people to access
information and choose how they access in a way and at a location that suits them. The
recent appointment of a dedicated project assistant will strengthen the initiative and allow 
the programme to better targeted with key priority groups and services.
Case Study - Glenboig and Surrounding Settlements Period Dignity Project
Supported by funding from North Lanarkshire Council, Glenboig Development
Trust aims to promote access to period products, promote environmentally friendly
period products, and ensure dignity to menstruating persons living in Glenboig and
surrounding Northern Corridor villages, whilst being mindful of our carbon footprint
and the local environment.
Through consultations previously undertaken by the Development Trust, there is
an acute awareness that living with financial constraints impacts on a person’s
ability to live with dignity during menstruating times. These constraints impact both
mentally physically and socially on a person and their families.
Lack of access to menstrual hygiene products has a ‘domino’ effect on the persons
family and wider community. Long term impact of period poverty impacts on the
person and family’s long term social and economic development.
For example, a woman not having adequate period protection will not be able to:
• confidently support her children to attend school and other activities,
• May experience loss income through not attending work or other commitments
• May impact on attending health appointments 
• May not be able to attend to caring for a sick family member.
These physical constraints not only add to the anxiety of the individual but also
impacts on the mental health of her family unit, compounding the stress of the
individual and the family unit.

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Objective
To provide 800+ people with dignified environmentally friendly access to free period
products by means of providing trained 3 volunteers access to two electric cycles
and one Electric Cargo Bike, with back up support from two electric cars from our
community transport fleet to deliver direct to homes as required. 
The Northern Corridor villages are now used to seeing cycles and electric vehicles
on the roads. The Cargo Bike deliveries will be vital to this project and will stand out
in the community and the use of vibrant promotional decals will draw attention to
the innovative local free to access service. It is anticipated that unusual appearance
of the cargo bile will ‘normalise’ period products and promote the environmentally
friendly aspect of new and sustainable products; being offered through North
Lanarkshire Council’s commitment and delivery of the Scottish Governments period
dignity initiative.
In addition, the project expects to secure additional outcomes which will lead to
improved life opportunities for local girls and women. Specifically, improvements
regarding physical wellbeing and, a reduction in social isolation and loneliness.
Achieved through making connections with people who may not normally connect
with community-based resources and through signposting to other relevant
services as may be required.
This local project will also be a catalyst for ensuring public health messages reach
more isolated people and families.
Food Poverty
The degree of severity of food insecurity is variable, from mild food insecurity which 
involves worrying about being able to afford enough food, to, at the most acute end of the
spectrum, severe food insecurity which prompts a number of coping strategies including,
for the acutely food insecure, turning to emergency food aid. There is no measure of
household food insecurity. In North Lanarkshire information has been gathered via the
foodbanks, and emergency food providers. This has provided the means to examine the
effectiveness of the work. Food poverty has many negative impacts, most significantly on
physical and mental health.
North Lanarkshire Council Food Poverty Referral Gateway was introduced to ensure
that the root cause of the food poverty was addressed together with a resolution to the
immediate problem. Without addressing the cause, a food parcel is only a temporary fix. A
more effective solution was required. North Lanarkshire bucked the trend and were able to
demonstrate that referrals to foodbanks were down by 22% - with people getting longer
term monetary solutions via the Scottish Welfare Fund.
As a result, when the pandemic struck the Council and Partners were able to mobilise the
Food Referral Gateway, to ensure that support was getting to people who were impacted
by COVID 19. Working hand in hand with the community assistance hub, people not only
got food, but also, where finance was an issue for people, advice and information was
provided on how to maximise income and deal with debts.

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Education
Work continues on Cost of the School Day activities, delivery of breakfast clubs and
holiday/weekend food provision. Free school meals and clothing grants are promoted and
uptake encouraged. Money advice information sessions within schools take place.
Club 365 is open at weekends and school holidays in our communities for primary pupils
who are entitled to free school meals. There is no need to book, children can just turn up
on the day. Sessions run from 11.30am to 1.30pm: and it’s all free.
Case Study - Little shop of happiness - Clyde Valley High School
Clyde Valley High School is located in Wishaw in North Lanarkshire, the school
population is amongst the most deprived in the authority, with 45% of the pupils
living in the lowest two SIMD deciles, with a further 19% living in SIMD deciles 3
and 4. Around 28% of children are entitled to a Free School Meal and just under
30% qualifying for a Clothing Grant. Approximately 30% of the pupils are registered
with Additional Support Needs and just over 5% of pupils are Care Experienced. 
The school recognises the role it plays in ensuring the children are in a secure
environment, which improves wellbeing and have recently appointed a number of
Principal Teachers of Pupil Equity Funding with a focus on promoting health and
wellbeing through providing both targeted and universal support and interventions
for pupils at Transition from primary school through to S3. 
The school has been proactive in tackling social issues including poverty and take
an approach which aims to minimise stigma, which ensuring that pupils can access
what they need, when they need it by making offers of material support available to
all. 
The school looked into Breakfast Clubs and recognised that this approach in
Secondary School is not always successful as older pupils prefer to socialise and
with their friends, rather than go to clubs for target groups. The school was aware
however that a number of their pupils were coming to school without breakfast and
they wanted to address this to improve pupil engagement. The school now offer
toast to all their pupils in the morning.  Pupils simply report to the canteen and help
themselves to breakfast. Moving forward, QR Codes will be used to assess the
profile of the pupils accessing this universal offer using a simple Form on Microsoft
Teams.
The pupils themselves got involved in tackling poverty and social issues within their
school by putting forward the idea of setting up a Little Shop of Happiness. The
pupils recognised that within the Home Economics Department there were a lot of
food items, and that across other areas of the school there were school uniforms,
pe kits etc. The children came up with the idea of putting them altogether in a
“shop” where anyone could drop in, with no stigma and take what they needed.

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The shop was originally named the Clyde Valley Co-operative, however, the pupils
did not like this and renamed the service  “The Little Shop of Happiness”.
The shop offers not only school clothing, but warm jackets, footwear and casual
clothes.  The clothes are laundered within the school before being offered to the
children.  The shop also offers; food, toiletries, make up and household goods. 
Overtown Parish Church has also recently partnered with the school, through links
and moving forward will offer regular financial support to the school, to help ensure
that the shop is well stocked.  The school has also developed strong links with
local stores such as Tesco and ASDA, who have donated generously to support
the project.  Another important partner is The King’s Church in Motherwell, which
delivers items to the school weekly and the school’s Parent Group has worked
tirelessly to secure donations of goods for the shop from a range of sources.  This
project sits at the heart of the local community and is supported by it. 
What makes the Little Shop of Happiness a special initiative is that the idea came
from the children and senior pupils within the school run this with the assistance of
one of the school’s Principal Teachers of PEF.  The shop is staffed every lunchtime
by senior pupils and young people can simply report to the shop and take what
they need. 
The school have recently started working with the Financial Inclusion Team, this will
enhance the approach to tackling poverty the school already provide, by making a
simple referral to the team to ensure income is fully maximised and the team can
work to reduce cost of living outgoings, as well as provide budgeting and debt
advice.
Housing
Partners continue to work together to take forward actions to prevent homelessness and
to ensure families are supported if they become homeless. NHS Lanarkshire’s Health and
Homeless Service has an integrated Health Visitor within their team and school nurse
pathways are being developed specifically around homelessness.  
Two funds have been established with £4m of funding for NLC tenants.  Universal Credit
Assistance Fund-£2.7m used to support 6665 tenants (at an average of £383 each) by
April 2022. Covid Rent Relief Fund also established - £1.7m which, by April 2022, had
provided 1,443 tenants (average £382).
NLC received £592k from Scottish Government for Tenant Hardship Fund £551,146 has
been allocated to support 316 NLC Tenants (at an average of £1,192 each) and 98 Non
NLC tenants (at an average of £1,779 each).
Since April 2010 to 31/3/22, 934 new build affordable homes (mainly council homes)
completed, 826 of these are affordable homes for families with children. 562 properties
have been acquired via Open Market Purchase Scheme.

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Support to pregnant women to Stop Smoking
Between April 2021 and November 2021 the NHS Lanarkshire Stop Smoking Service has
supported 17 pregnant women living in SIMD areas 1 and 2 in North Lanarkshire to stop
smoking (full figures for the year not available until July 2022).
Case Study
Ivana is a lady who was having her second baby and is living with her partner in
privately rented accommodation in North Lanarkshire.  Ivana was really motivated
to quit following discussions that took place with clinical staff.
What made you decide to stop smoking?
There were 3 reasons, first of all because my baby was small, secondly because
cigarettes are expensive and third, because I wanted to be healthier. 
How did you find out about Quit Your Way?
I found out about quit your way through my midwife when I went on a visit to the
hospital. She asked if I drank alcohol and smoked and I said I smoked and she
asked me if I would like to be referred to Stop Smoking service. I said “yes”. A very
nice doctor at the hospital asked me if I wanted to quit and that my baby was a bit
smaller than it should be. He told me it was bad to smoke during pregnancy and
said the baby could be small because I was smoking.
I’ve been smoke free for 4 month and 4 days. I feel generally better and there’s no
more smell. I feel just, much better.
It was a very nice experience and great result for my health and that of my children.
It was a wonderful experience. If everyone follows the advice they can do it as well.
It wasn’t hard. If you want to stop, there’s no such thing as can’t, it’s I don’t want
to, especially when you have someone who can help you.
Increase Income Via Social Security Benefits
Never has there been a more important time to do all we can to mitigate the impacts of
poverty.  23.2% of our children in North Lanarkshire are living in poverty, therefore it is
important to ensure that access to income maximisation services is readily and easily
available to people in our communities.
As reported last year, the Councils’ Financial Inclusion Team established a First Point of
Contact team to ensure quick and easy access to support from welfare rights and debt
advice staff.
Welfare Rights Referrals
2020/21 2021/22 % difference
April 1338 595 -55.53%
May 918 677 -26.25%
June 499 689 38.08%
July 337 560 66.17%
August 358 651 81.84%
September 471 681 44.59%
October 579 685 18.31%
November 561 771 37.43%
December 344 568 65.12%
January 597 870 45.73%
February 471 930 97.45%
March 606 997 64.52%
Last year we reported an increase in referrals to the Team. The peak of referrals in April
and May 2020 was due to lockdown and the Financial Inclusion Team being responsible
for ensuring people received food whilst isolating.  The service has continued to grow with
an average increase in referrals of 39.79% over the full year (and 55.92% excluding April
and May).
In 2021/22 the inhouse Financial Inclusion Service generated £35,006,809 in additional
income for the residents of North Lanarkshire.

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The Financial Inclusion Team are embedded into social work practice and following
the remodelling of the Team, welfare rights staff are directly responsible for the income
maximisation work.  The remodelling is having a direct impact on our most vulnerable
children. The Team has worked with the parents/guardians and carers of children on the
Child Protection Register and for the period March 2020 to July 2022 have generated
£2,143,408 in additional income.
Working with the social work’s IT team, the Financial Inclusion Team have made changes
to ensure better recording and reporting in relation to the Local Child Poverty Action
Reports’ Priority Groups. 
Each financial assessment will now not only record income generated by specific benefit
type, but the priority group will also be identified. This will be a major benefit to future
reporting.
Audrey is a kinship carer who sought help from Teresa a Welfare Rights Officer in
the Financial Inclusion Team following her Personal Independent Payment (PIP) and
ESA stopping.  Teresa worked with Audrey and found the problem had arisen due
to the PIP review being sent back in plenty of time, however, it was not received
until after the due date. 
Teresa contacted PIP and worked with them explaining what had happened, PIP
was reinstated and subsequently the ESA.  This resulted in weekly payments of
£131.25 and backdated payments of £579.30.
Teresa then helped Audrey to claim the Scottish Child Payment, Best Start Grant
and the School Clothing Grant.
Audrey stated; “the help and support I have received has been great as I would not
know where to start when having problems with my benefits and do not have any
idea on my entitlements, I am grateful on the support I am receiving.”
Case Study
Elliot was looked after and accommodated, on turning 18 he moved in with his
partner, Amy (16) and their 7 months old baby to her parents’ home. 
Elliot was keen to secure employment and was working with someone who thought
being in receipt of benefits may be a hinderance to him securing employment. As a
result Amy had applied for Universal Credit as a single person of £555.31 a month
and Elliot was in receipt of Basic Living Allowance of £80 per week.
Emma, the Welfare Rights Officer met with Elliot and Amy and explained that it was
important to maximise their income as a couple before securing employment and
would assist them to revise this when he secured employment.
Emma assisted the couple to apply for Universal Credit as a couple, supported
them with a Sure Start Maternity Grant, Scottish Child Payment and Child Benefit. 
Following discussions with Elliot a PIP application was made and he was awarded
enhanced rate daily living and standard mobility.  Amy was then supported to apply
for the carer’s element on their UC claim.
The couple are now in receipt of:
Welfare Benefits
Universal Credit £137.64 per week
Carers Allowance £69.70 per week
PIP Enhanced Daily Living £92.40 per week
PIP standard mobility £24.45 per week
Child Benefit £21.80 per week
Scottish Child Payment £20.00 per week
Total weekly income £365.99
Increase in weekly income £157.85
In addition to the work done by the Financial Inclusion Team for the families of North
Lanarkshire, the 6 CABx have done considerable work in increasing income via social
security benefits, generating additional income of £1,633,992 specifically for families.

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Health and Financial Advice
In North Lanarkshire there are strong links between our health and advice services.  In
2012 with the introduction of the UK welfare reforms, staff from NHS Lanarkshire and
the Financial Inclusion Team developed and delivered training to over 800 front line staff
from NHS, the council, the fire service, the police service and partners from the third
sector. The purpose of this training was to ensure front line staff were fully aware of the
implications that the welfare reforms would have on our communities. 
These strong links established a great foundation for joint working, with referral pathways
being developed between midwives, health visitors, district nurses, MacMillan and the
Financial Inclusion Team.
Recognising the impacts that financial hardship can have on patients, NHS Lanarkshire
have invested further in information and advice services via their Link Officer programme. 
Across GP practices in North Lanarkshire, Link Officers have been placed with a social
prescribing remit, this includes referring patients for information and advice services.
The Link Officer Partnership is between NHSL, the councils’ financial inclusion team and
the 6 Citizens Advice Bureaux.  The Partnership in its first 10 months have received 487
referrals and to date has generated £97,459.
The North Lanarkshire MacMillan Cancer Support Service has been operated solely by the
Financial Inclusion Team since 2011, in that time they have had over 9,300 referrals and
generated £36,263,804 in additional income for cancer patients, their carer’s and their
families.
NHSL continue to fund the Royal Hospital for Children in Glasgow’s Financial Inclusion
Project to support families from Lanarkshire who have a child using any service at the
hospital. The service supported 31 families in North Lanarkshire with a financial gain of
£182,042. All of the families supported have a child under 19 years old with a disability
and more than half are single parents.
Patrick was referred to the Financial Inclusion Team via the MacMillan Service. 
Patrick lives with his wife and two children aged 10 and 7. 
Patrick had made an application for PIP, however, this was refused. Elaine an
income maximiser helped Patrick submit a mandatory reconsideration and then an
appeal against the refusal. On receipt of the appeal the decision was overturned,
with Patrick being awarded enhanced rates of both daily living and mobility
component. Patrick and his family received a backdated award of £8,807 as well
as a weekly increase in their income of £156.90.
Patrick said, “I am very happy to be included in your report and appreciate the
service I received, the income is very welcome in my home.”

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Next Steps….
Tackling poverty in our communities remains a key priority for North Lanarkshire
Council, NHS Lanarkshire and our community planning partners.  Recent research by
Loughborough University, on behalf of the End Child Poverty coalition, shows that levels
of child poverty fell in most areas.  The research shows that there has been a 0.7% drop
in child poverty figures, from 2015 to 2021 in North Lanarkshire, falling from 23.9% to
23.2%, whilst the main contributor to this drop is identified as being the temporary £20
uplift to universal credit during the pandemic, the work being done by the Partners across
all our communities cannot be discounted.
As we look to the 2030 targets set by the Scottish Government of lowering child poverty
to less than 10%, we acknowledge that no one action in isolation can make the change
needed.  It is the cumulative impact of action across the Council, NHS Lanarkshire and
our partners which will make a difference for our children and families.
We will work with our internal and external partners to produce the 2023 – 26
overarching Tackling Poverty Strategy which will incorporate the Best Start, Bright
Futures Delivery Plan.
We will work with all our partners to ensure we continue the work on the traditional
drivers; increasing income from employment, reducing the cost of living and increasing
income from social security together with developing work on the additional driver;
holistic supports.
The “No Wrong Door” approach will be developed with internal services and partners, the
first stage of this will be to develop the Routine Enquiry approach with specific Health
Professionals, ensuring that the work currently being done within health is rolled out so
that all families have the support they need to address the challenges that come their way
– regardless of what those might be – this is essential if we are to enable families to thrive
in all aspects of their wellbeing.
We have to work together to ensure that The Promise we have made to North
Lanarkshire’s children and young people who are care experienced is kept.
To ensure that we meet the needs of all our community and that their views are
recognised and reflected in our Strategy, our partners in VANL will host an Involvement
Group which will shape and influence the tackling poverty work done across North
Lanarkshire.
Best Start, Bright Futures introduces Scotland’s Offer to Families, and invites services
to be delivered differently. As Partner’s we need to ask questions of services, and consider
how we will pool our resources and work together, integrating practice to tackle poverty
and as a result of this adopting the fourth driver’ holistic supports.  This will involve
decisions around the Scottish Attainment Challenge Fund, The Family support and
Whole Family Wellbeing Fund.  We need to work with our partners and ensure that
resources are directed appropriately and we avoid duplication.
The councils’ Financial Inclusion Team have restructured and have been renamed to the
Tackling Poverty Team, the new name and structure reflect the Teams responsibility
for tackling poverty across our communities.  The new structure will allow for more work
to be done with services and communities which will all be reflected in the councils’ new
Tackling Poverty Strategy.

Page 26

26
Local Child Poverty Action Report 2022
Appendix One
North Lanarkshire Action Plan 2021/22
North Lanarkshire Action Plan
POVERTY DRIVER TASK These groups will be responsible
for collating the information
regarding the tasks and providing
the Writers Group with details to
inform Strategies
Team / Service
involved
PROGRESS TIMESCALES POVERTY
ACTION
PLAN
RAG STATUS
LEAD
GROUP
SUB GROUP
PROGRAMME
MANAGEMENT
Review the members of the Tackling
Poverty Officer’s Action Group who will be
able to contribute to the development and
implementation of a Tackling Poverty Strategy
TACKLING
POVERTY
BOARD
TACKLING
POVERTY
OFFICERS ACTION
GROUP
* All partners 1) revist membership of the Tackling
Poverty Officers Action Group
Mar-22 BOTH GREEN
PROGRAMME
MANAGEMENT
Embed poverty impact assessments into
decision making
TACKLING
POVERTY
BOARD
* Equalities
Network
Under consideration Mar-23 BOTH RED
PROGRAMME
MANAGEMENT
Establish communities and service users
involvement in contribution to tackling poverty
and future support needs
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
INVOLVEMENT
GROUP
* VANL                                                                                 
*Community
Partnership Team          
VANL to provide feedback on the survey
- suggestions etc to be considered by the
Writers and other groups.
Mar-22 BOTH AMBER
PROGRAMME
MANAGEMENT
Community Boards - link officers from the
Financial Inclusion Team to be identified to
support the Community Board
* Financial
Inclusion Team
Ongoing Jun-22 BOTH AMBER
PROGRAMME
MANAGEMENT
Identify “champions” through community
boards to participate in any awareness raising
identify and share information relating to action
and key messages around poverty in localities
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
INVOLVEMENT
GROUP
* Enterprise and
Communities                             
Each Community Board has established a
Poverty Sub group
Jan-22 BOTH GREEN
PROGRAMME
MANAGEMENT
Map locality priorities with the Tackling Poverty
Strategy and agree how to support local
action or report locally on existing approaches
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
DATA GROUP * Enterprise and
Communities                                  
* VANL
Ongoing Dec-22 BOTH AMBER

Page 27

27
North Lanarkshire Action Plan
POVERTY DRIVER TASK These groups will be responsible
for collating the information
regarding the tasks and providing
the Writers Group with details to
inform Strategies
Team / Service
involved
PROGRESS TIMESCALES POVERTY
ACTION
PLAN
RAG STATUS
LEAD
GROUP
SUB GROUP
PROGRAMME
MANAGEMENT
Identify a baseline and key indicators/
milestones for improvement in each area
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
DATA GROUP * Enterprise and
Communities                                  
* VANL
Ongoing Dec-22 BOTH AMBER
PROGRAMME
MANAGEMENT
Increase awareness for families, volunteers
and staff of the relationship between poverty
and neglect
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
INVOLVEMENT
GROUP
* NL Children’s
Services
Partnership                                                                        
* Financial
Inclusion Team                                          
* Education,
Children, Families
& Justice
Ongoing Mar-23 LOCAL
CHILD
POVERTY
ACTION
REPORT
AMBER
PROGRAMME
MANAGEMENT
Data Group - Identify all key areas of data
and establish a “heat map” allowing resources
to be directed accordingly
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
DATA GROUP * Local Authority                                                             
* NHSL                                                                                  
* Third Sector
preliminary work to be reported on March
2022
Mar-22 BOTH RED
INCREASE
INCOME VIA
EMPLOYMENT
Identify pathways within labour market growth
sectors or areas of high replacement demand
which will provide progression routes out of
low pay in North Lanarkshire
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS
SUB GROUP
EMPLOYMENT
* Enterprise and
Communities                                  
* Education,
Children
& Families                              
* Employability
Support                                                                                  
Workforce for the Future Steering Group
is considering the actions to take to
implement this.
2023 BOTH AMBER
INCREASE
INCOME VIA
EMPLOYMENT
No One Left Behind Phase 2 - implement
grant programme in 2022/23 to distribute £1.6
million to employment projects across North
Lanarkshire which target support on groups
who may be in poverty due to unemployment
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS
SUB GROUP
EMPLOYMENT
* Enterprise and
Communities                                  
* Education,
Children
& Families                              
* Employability
Support              
£1.6 million allocated to 17 projects in
North Lanarkshire which target support on
young people, lone parents and people with
health barriers.
Mar-23 BOTH AMBER

Page 28

28
Local Child Poverty Action Report 2022
North Lanarkshire Action Plan
POVERTY DRIVER TASK These groups will be responsible
for collating the information
regarding the tasks and providing
the Writers Group with details to
inform Strategies
Team / Service
involved
PROGRESS TIMESCALES POVERTY
ACTION
PLAN
RAG STATUS
LEAD
GROUP
SUB GROUP
INCREASE
INCOME
VIA SOCIAL
SECURITY
Work with children and families who receive
a social work service to ensure income
maximisation is carried out
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
* Financial
Inclusion Team                                           
* Education,
Children, Families
& Justice
FIT restructured - operational teams
to work directly with social work and
education
Ongoing LOCAL
CHILD
POVERTY
ACTION
REPORT
GREEN
INCREASE
INCOME
VIA SOCIAL
SECURITY
MacMillan Service - maximise the income of
cancer patients and carers
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
* Financial
Inclusion Team                                           
* NHS &
MacMillan
Established referral and service provision Ongoing BOTH GREEN
INCREASE
INCOME
VIA SOCIAL
SECURITY
Kinship Carers Income Maximisation TACKLING
POVERTY
OFFICERS
ACTION
GROUP
* Financial
Inclusion Team                                           
* Education,
Children, Families
& Justice
FIT restructured - operational teams
to work directly with social work and
education
Ongoing LOCAL
CHILD
POVERTY
ACTION
REPORT
GREEN
INCREASE
INCOME
VIA SOCIAL
SECURITY
Welfare reform group to ensure services,
elected members etc are kept fully abreast of
welfare reform changes and their impact on
our communities
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WELFARE REFORM
GROUP
* Financial
Inclusion Team                                           
* Community
Planning Partners
Chair selected - members to be identified Ongoing BOTH GREEN
INCREASE
INCOME
VIA SOCIAL
SECURITY
FOOD POVERTY - Promote the food poverty
referral gateway with partners, services,
providers and communities
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
FOOD POVERTY
GROUP
* Financial
Inclusion Team                 
Food Poverty Seminar arranged for June
2022 involving all providers and referrers
Jun-22 BOTH AMBER
INCREASE
INCOME
VIA SOCIAL
SECURITY
FOOD POVERTY - Work with IFAN to create
North Lanarkshire Cash First leaflet
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
FOOD POVERTY
GROUP
* Financial
Inclusion Team                                         
* IFAN
Meeting held with IFAN - leaflet to be sent
to FIT and then on to corporate comms
Jun-22 BOTH AMBER
INCREASE
INCOME
VIA SOCIAL
SECURITY
FOOD POVERTY - TPOAG to consider
Scottish Government Consultation response
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
FOOD POVERTY
GROUP
*Financial
Inclusion Team
01/12/21 - response complete - to be
circulated
Dec-21 BOTH GREEN

Page 29

29
North Lanarkshire Action Plan
POVERTY DRIVER TASK These groups will be responsible
for collating the information
regarding the tasks and providing
the Writers Group with details to
inform Strategies
Team / Service
involved
PROGRESS TIMESCALES POVERTY
ACTION
PLAN
RAG STATUS
LEAD
GROUP
SUB GROUP
INCREASE
INCOME
VIA SOCIAL
SECURITY
FOOD POVERTY - revisit map of emergency
food providers across North Lanarkshire
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
FOOD POVERTY
GROUP
* Financial
Inclusion Team                                         
* Lanarkshire
Community Food
Health Partner
Ongoing Jun-22 BOTH AMBER
INCREASE
INCOME
VIA SOCIAL
SECURITY
FOOD POVERTY - Launch “cash first” pledge TACKLING
POVERTY
OFFICERS
ACTION
GROUP
FOOD POVERTY
GROUP
Launch to take place at Seminar Jun-22 BOTH AMBER
INCREASE
INCOME
VIA SOCIAL
SECURITY
Health - Training sessions to be set up with
health practitioners re money issues and
referral pathways
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
* Financial
Inclusion Team                                          
* NHS Lanarkshire            
Revamp and revisit health practitioner
training
ongoing BOTH GREEN
INCREASE
INCOME
VIA SOCIAL
SECURITY
Drop in service to assist people who have
difficulty accessing their account - lack of PC
skills and access to manage UC accounts
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
* Cumbernauld
Poverty Action
Drop in delayed due to COVID - require
update
temp funding -
check date
BOTH AMBER
INCREASE
INCOME
VIA SOCIAL
SECURITY
Deliver income maximisation and debt advice
service to assist people to maintain tenancies
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS SUB
GROUP REDUCE
COSTS
* NLC Housing
Solutions
New Operating Model for FIT Ongoing BOTH GREEN
REDUCE THE
COST OF LIVING
School holiday and weekend provision to
children with free school meal entitlement
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
* Education Ongoing BOTH GREEN
REDUCE THE
COST OF LIVING
Increase school meal uptake TACKLING
POVERTY
OFFICERS
ACTION
GROUP
* Education Ongoing BOTH GREEN

Page 30

30
Local Child Poverty Action Report 2022
North Lanarkshire Action Plan
POVERTY DRIVER TASK These groups will be responsible
for collating the information
regarding the tasks and providing
the Writers Group with details to
inform Strategies
Team / Service
involved
PROGRESS TIMESCALES POVERTY
ACTION
PLAN
RAG STATUS
LEAD
GROUP
SUB GROUP
REDUCE THE
COST OF LIVING
Increase uptake of school clothing grants TACKLING
POVERTY
OFFICERS
ACTION
GROUP
* Revs and Bens                                                            
* Education           
13% increase from2019/20 to 2020/21 in
children receiving school clothing grants
Ongoing BOTH GREEN
REDUCE THE
COST OF LIVING
Universal access to sanitary products within
education and other public buildings
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
* Education                                                                     
* NHS Lanarkshire                                                           
* Communities 
Ongoing BOTH GREEN
REDUCE THE
COST OF LIVING
Fuel Poverty - assist families who are
experiencing fuel poverty via campaigns such
as Big Switch and Income Maximisation
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
FUEL POVERTY
GROUP
* NLC Housing
Solutions                                                
* CABx
Ongoing BOTH GREEN
REDUCE THE
COST OF LIVING
Fuel Poverty - Energy best deal - focussing
on the cost of supply of utilities and pursuing
alternative options for residents
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
FUEL POVERTY
GROUP
* NLC Housing
Solutions                                                
* CABx
Ongoing BOTH GREEN
REDUCE THE
COST OF LIVING
Fuel Poverty - Deliver a multi tenure
support service to assist households who
are experiencing difficulty in meeting the
cost of their household energy bills including
advocating on behalf of households who have
or are likely to have their energy disconnected
by their supplier due to non-payment of debt.
The project will link with established support
networks within North Lanarkshire. There is
opportunity to create two posts or call-off of
Scotland Excel Framework: Energy Advice
Framework
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
FUEL POVERTY
GROUP
* Financial
Inclusion Team                                          
* Revs and Bens                                                            
* Business
Intelligence 
Jan-22 BOTH GREEN

Page 31

31
North Lanarkshire Action Plan
POVERTY DRIVER TASK These groups will be responsible
for collating the information
regarding the tasks and providing
the Writers Group with details to
inform Strategies
Team / Service
involved
PROGRESS TIMESCALES POVERTY
ACTION
PLAN
RAG STATUS
LEAD
GROUP
SUB GROUP
REDUCE THE
COST OF LIVING
Fuel Poverty Hardship Payment - launched TACKLING
POVERTY
OFFICERS
ACTION
GROUP
FUEL POVERTY
GROUP
* Financial
Inclusion Team                                          
* Revs and Bens                                                            
* Business
Intelligence 
Jan-22 BOTH GREEN
REDUCE THE
COST OF LIVING
Funeral Poverty - work with funeral directors
in an attempt to address high funeral costs
within North Lanarkshire
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WELFARE REFORM
GROUP
* Financial
Inclusion Team       
2023 BOTH AMBER
REDUCE THE
COST OF LIVING
MACA Revamp - discussion with Bargeddie
Primary School teachers to assist with this
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS SUB
GROUP REDUCE
COSTS
* Financial
Inclusion Team                                           
* Education,
Children, Families
& Justice
Dec-22 LOCAL
CHILD
POVERTY
ACTION
REPORT
AMBER
REDUCE THE
COST OF LIVING
MACA PLUS - research TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS SUB
GROUP REDUCE
COSTS
* Financial
Inclusion Team                                           
* Education,
Children, Families
& Justice
Dec-22 LOCAL
CHILD
POVERTY
ACTION
REPORT
AMBER
REDUCE THE
COST OF LIVING
MACA PLUS - Meet with Coltness High
Teacher
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS SUB
GROUP REDUCE
COSTS
* Financial
Inclusion Team                                           
* Education,
Children, Families
& Justice
JAN - MARCH
2022
LOCAL
CHILD
POVERTY
ACTION
REPORT
AMBER
REDUCE THE
COST OF LIVING 
MACA PLUS - Meet with Com Ed Link TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS SUB
GROUP REDUCE
COSTS
* Financial
Inclusion Team                                           
* Education,
Children, Families
& Justice
JAN - MARCH
2022
LOCAL
CHILD
POVERTY
ACTION
REPORT
AMBER
REDUCE THE
COST OF LIVING
MACA PLUS - Meet with Coltness High
pupils
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS SUB
GROUP REDUCE
COSTS
* Fit * Education,
Children, Families
& Justice
JAN - MARCH
2022
LOCAL
CHILD
POVERTY
ACTION
REPORT
AMBER

Page 32

32
Local Child Poverty Action Report 2022
North Lanarkshire Action Plan
POVERTY DRIVER TASK These groups will be responsible
for collating the information
regarding the tasks and providing
the Writers Group with details to
inform Strategies
Team / Service
involved
PROGRESS TIMESCALES POVERTY
ACTION
PLAN
RAG STATUS
LEAD
GROUP
SUB GROUP
REDUCE THE
COST OF LIVING
MACA PLUS - Design pack and platform TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS SUB
GROUP REDUCE
COSTS
* Financial
Inclusion Team                                           
* Education,
Children, Families
& Justice
Jun-22 LOCAL
CHILD
POVERTY
ACTION
REPORT
AMBER
REDUCE THE
COST OF LIVING
MACA PLUS - Organise meetings with
parents
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS SUB
GROUP REDUCE
COSTS
* Financial
Inclusion Team                                           
* Education,
Children, Families
& Justice
JAN - MARCH
2022
LOCAL
CHILD
POVERTY
ACTION
REPORT
AMBER
REDUCE THE
COST OF LIVING
MACA PLUS - Communications with
Education
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS SUB
GROUP REDUCE
COSTS
* Financial
Inclusion Team                                           
* Education,
Children, Families
& Justice
ONGOING LOCAL
CHILD
POVERTY
ACTION
REPORT
AMBER
REDUCE THE
COST OF LIVING
MACA PLUS - Design evaluation TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS SUB
GROUP REDUCE
COSTS
* Financial
Inclusion Team                                           
* Education,
Children, Families
& Justice
Jun-22 LOCAL
CHILD
POVERTY
ACTION
REPORT
AMBER
REDUCE THE
COST OF LIVING 
MACA PLUS - LAUNCH TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS SUB
GROUP REDUCE
COSTS
* Fit                                      
* Education,
Children, Families
& Justice
Aug-22 LOCAL
CHILD
POVERTY
ACTION
REPORT
AMBER
REDUCE THE
COST OF LIVING
MACA PLUS - Evaluation TACKLING
POVERTY
OFFICERS
ACTION
GROUP
WRITERS SUB
GROUP REDUCE
COSTS
* Financial
Inclusion Team                                           
* Education,
Children, Families
& Justice
Aug-22 LOCAL
CHILD
POVERTY
ACTION
REPORT
AMBER
REDUCE THE
COST OF LIVING
Widen access to payment deduction for credit
unions and access affordable credit
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
AFFORDABLE
CREDIT GROUP
* Financial
Inclusion Team                                           
* Education,
Children, Families
& Justice
2023 BOTH AMBER

Page 33

33
North Lanarkshire Action Plan
POVERTY DRIVER TASK These groups will be responsible
for collating the information
regarding the tasks and providing
the Writers Group with details to
inform Strategies
Team / Service
involved
PROGRESS TIMESCALES POVERTY
ACTION
PLAN
RAG STATUS
LEAD
GROUP
SUB GROUP
REDUCE THE
COST OF LIVING
Debt advice and support in relation to debt
and budgeting advice
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
AFFORDABLE
CREDIT GROUP
* Financial
Inclusion Team                                           
* Citizens Advice
Bureaux       
Ongoing 2023 BOTH AMBER
REDUCE THE
COST OF LIVING
Debt Advice Journey - Development of
delivery of debt advice journey
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
AFFORDABLE
CREDIT GROUP
* Financial
Inclusion Team                                           
* Business
Intelligence
Ongoing 2023 BOTH AMBER
REDUCE THE
COST OF LIVING
Debt Advice Journey – Self-help toolkit TACKLING
POVERTY
OFFICERS
ACTION
GROUP
AFFORDABLE
CREDIT GROUP
* fit                                           
* Business
Intelligence
2023 BOTH AMBER
REDUCE THE
COST OF LIVING
Debt Advice Journey - Online referral form TACKLING
POVERTY
OFFICERS
ACTION
GROUP
AFFORDABLE
CREDIT GROUP
* Fit                                        
* Business
Intelligence
2023 BOTH AMBER
REDUCE THE
COST OF LIVING
Debt Advice Journey - Case management
system
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
AFFORDABLE
CREDIT GROUP
* Financial
Inclusion Team                                           
* Business
Intelligence
2023 BOTH AMBER
REDUCE THE
COST OF LIVING
Debt Advice Journey - Online service user
portal
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
AFFORDABLE
CREDIT GROUP
* Financial
Inclusion Team                                           
* Business
Intelligence
2023 BOTH AMBER
REDUCE THE
COST OF LIVING
New affordable homes TACKLING
POVERTY
OFFICERS
ACTION
GROUP
* Housing (New
Supply)
2035 BOTH AMBER

Page 34

34
Local Child Poverty Action Report 2022
North Lanarkshire Action Plan
POVERTY DRIVER TASK These groups will be responsible
for collating the information
regarding the tasks and providing
the Writers Group with details to
inform Strategies
Team / Service
involved
PROGRESS TIMESCALES POVERTY
ACTION
PLAN
RAG STATUS
LEAD
GROUP
SUB GROUP
REDUCE THE
COST OF LIVING
Improved energy efficiency TACKLING
POVERTY
OFFICERS
ACTION
GROUP
FUEL POVERTY
GROUP
* Housing
(Investment)
2024 BOTH AMBER
REDUCE THE
COST OF LIVING
Support homeowners to adapt, repair and
maintain their homes
TACKLING
POVERTY
OFFICERS
ACTION
GROUP
* Built
Environment
(private sector)                         
* HSCP
(equipment &
adaptations)
ongoing BOTH AMBER

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NORTH LANARKSHIRE COUNCIL
The Tackling Poverty Team
Education and Families
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Windmillhill Street
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t. 01698 332551
e. TPTeam@northlan.gov.uk
NORTHLANARKSHIRE.GOV.UK