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Agenda Document Pack - Policy and Strategy Committee - 28/09/2023

North Lanarkshire Council · 28 September 2023
Back to Policy and Strategy Committee — 28 September 2023 and its agenda

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Members of the 
Policy and Strategy Committee
Chief Executive’s Office
Archie Aitken
Chief Officer (Legal & Democratic)
Civic Centre, Windmillhill Street,
Motherwell ML1 1AB
www.northlanarkshire.gov.uk 
Notice is given that a Meeting of the Policy and Strategy Committee is to be held in the Council Chamber, Civic Centre,
Windmillhill Street, Motherwell, ML1 1AB on Thursday, 28 September 2023 at 14:00 PM which you are requested to attend. 
The agenda of business is attached. 
Archie Aitken
Chief Officer (Legal & Democratic) 
Members : 
Clerk Name: Lesley Dysart
Clerk Telephone:
Clerk Email: dysartl@northlan.gov.uk
J Logue, L Roarty, C Barclay, A Beveridge, H Brannan-McVey, A Campbell, T Carragher, C Costello, P Di Mascio, K Duffy,
T Fisher, D Johnston, K Larson, J Leckie, G Lennon, H Loughran, A Masterton, M McBride, L Nolan, G Robinson, A Smith,
K Stevenson, A Stubbs, S Watson, G Woods.
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Agenda 
1 Declarations of Interest In Terms of the Ethical Standards In Public
Life Etc. (Scotland) Act 2000   
2 Minutes   
2(a)  Minutes of the Meeting of Audit and Scrutiny Panel of 18 May 2023
and Special Meeting of the Panel on 29 June 2023
Submit Minutes of the Meeting of the Audit and Scrutiny Panel  of 18 May 2023
and Special Meeting of the Panel on 29 June 2023 (copies herewith) 
7 - 16 
2(b)  Minutes of the  Meetings of the Appointments Sub-Committees of 8
and 31 August 2023
Submit Minute of Appointments Sub-Committee of 8 May and Minute of 31 August
2023 (copies herewith) 
17 - 20  
Financial   
3 Community Investment Fund Annual Update
Submit report by the Chief Officer (Finance) providing an update to reflect Council
Tax growth over the last year, anticipated future growth in the Council Tax base
and the impact of recent rises in the Bank of England base interest rate which will
have an impact on the level of CIF borrowing that can be achieved (copy herewith) 
21 - 30 
4 Discretionary Fees and Charges Policy
Submit report by the Chief Officer (Finance) seeking approval of the uplift of
Discretionary Fees and Charges by 5% (copy herewith) 
31 - 44  
Operational   
5 The Plan for North Lanarkshire - Delivering the Programme of Work
2023-28
Submit report by the Chief Executive seeking approval of the update to the
Programme of Work to 2028 in principle, recognising that this report sets out an
indicative high level Single Integrated Delivery Plan that will in the future, be
supported by more detailed and financed Delivery Plans (copy herewith) 
45 - 60 
6 Active and Creative Communities - Review Outcome and Future
Sustainable Model
Submit joint report by the Chief Officer (Education - South), and Chief Officer
(Assets and Procurement) providing Members with the outcome of the Active and
Creative Communities Review (copy herewith) 
61 - 108 
7 2023 Review of UK Parliamentary Constituency Boundaries in
Scotland
Submit report by Chief Officer (Legal and Democratic) advising of the final
recommendations of the 2023 Review of the UK Parliamentary Constituencies
conducted by the Boundary Commission for Scotland and the next steps required
to implement to recommendations prior to the next UK General Election (copy
herewith) 
109 - 114 
8 Review of Polling Districts and Polling Places
Submit report by the Chief Officer (Legal and Democratic) advising of the Council's
statutory obligation to conduct a review of Polling Districts and Polling Places
within North Lanarkshire (copy herewith) 
115 - 132
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9  Towards a Fairer North Lanarkshire - Tackling Poverty Strategy 2023-
2026
Submit report by the Chief Social Work Officer (Education, Families, Justice and
Integrated Practice) seeking approval of the (1) 'Towards a Fairer North
Lanarkshire' Tackling Poverty Strategy and its associated Action Plan as set out in
Appendix 1, and (2) the 2022 to 2023 Local Child Poverty Action Report as set out
in Appendix 2 of the report (copy herewith) 
133 - 274 
10  Update United Nations Convention on the Rights of the Child
(Incorporation) (Scotland) Bill and embedding UNCRC in North
Lanarkshire
Submit joint report by the Chief Social Work Officer (Education,  Families, Justice
and integrated Practice), and Chief Officer (Legal and Democratic) regarding the
role of Elected Members in supporting, scrutinising, and realising children's rights
in North Lanarkshire (copy herewith) 
275 - 286 
11  Review of Anti-Fraud Policy/Proposed New Counter Fraud Policy
Submit report by the Chief Officer (Audit and Risk) providing the outcome of a
recent review of the Council's Anti-Fraud Policy (copy herewith) 
287 - 304 
12  Management Rules for Council Facilities 2023
Submit report by the Chief Officer (Community Operations) seeking approval of the
review, revision and adaption of the Management Rules covering Council facilities
coming under the responsibility of Enterprise and Communities and Education and
Families (copy herewith) 
305 - 310 
13  Burial Space Strategy and Cemeteries Creation/Extension
Submit report by the Chief Officer (Community Operations) presenting updated
information on burial space needs within North Lanarkshire, and actions proposed
to provide sufficient new burial space on a community basis (copy herewith) 
311 - 318 
14  Cemeteries Management Update
Submit report by the Chief Officer (Community Operations) (1) providing an update
on changes to memorial management to improve health and safety across the
authority, and (2) outlining proposed improvements to cemetery infrastructure,
management and operations (copy herewith) 
319 - 332 
15  Strengthening Links Between Universities and North Lanarkshire
Council
Submit report by the Chief Officer, Health and Social Care providing an update on
discussions to formalise explicit links between North Lanarkshire Council, the
University of Strathclyde, and Glasgow Caledonian University (copy herewith) 
333 - 348 
16  Club 365 - Review of Holiday Programmes and Future Proposal
Report (2023)
Submit report by the Chief Officer (Education North) (1) regarding exploring
options for the utilisation of the remaining Club 365 balance following agreement
around the summer operating model linked to reductions in Scottish Government
funding, and (2) providing options based upon remaining balances (copy herewith) 
349 - 356  
Contracts   
17  Contracts for Approval   
17(a)  Transforming Places - Orbiston Community Hub Contract Award
Submit report by the Chief Officer (Assets and Procurement) (1) providing the the
status of the contract pricing and commercial activities for Orbiston Community
Hub, and (2) seeking approval to progress to Contract Award for the project (copy
herewith) 
357 - 362
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17(b)  Contract - Advertising, Recruitment Advertising and Public
Information Notices (2023-2027)
Submit report by the Chief Officer (Strategic Communications and Engagement)
seeking approval to award a contract to a supplier responsible for the
management and delivery of Advertising, Recruitment Advertising and Public
Information Notices (2023-2027) to Spirit Media Scotland Ltd (copy herewith) 
363 - 372 
18  Contracts Awarded below Committee Approval Threshold
Submit report by the Chief Officer (Assets and Procurement) informing of the
contracts awarded between 1 April and 30 June 2023 (copy herewith) 
373 - 380 
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AUDIT  AND  SCRUTINY  PANEL  -  18 MAY 2023 
1
18 May 2023 at 2 pm. 
A Meeting of the AUDIT  AND  SCRUTINY  PANEL 
PRESENT 
Councillor Watson, Convener; Councillor Dunbar, Vice-Convener; Councillors D. Johnston, T. Johnston,
McNally, Robinson, Stevenson and Sullivan. 
CHAIR 
Councillor Watson (Convener) presided. 
IN  ATTENDANCE 
Chief Officer (Audit and Risk); Chief Officer (Finance); Chief Officer (People Resources); Chief Officer (Assets
and Procurement); Chief Officer (Education – South); Chief Officer (Business and Digital); Chief Officer (Housing
Management); Business Strategy Manager; Supported Enterprise Manager; Strategy and Performance
Manager; Education and Families Manager; Category Manager; Corporate Risk Manager; Principal Auditor and
Democratic Services Manager. 
ALSO  IN  ATTENDANCE 
P. Murray and J. Boyd, Audit Scotland. 
APOLOGY 
Councillor Fisher. 
DECLARATIONS  OF  INTEREST  IN  TERMS  OF  THE  ETHICAL  STANDARDS  IN  PUBLIC  LIFE  ETC. 
(SCOTLAND)  ACT  2000 
1. There were none. 
STRATEGIC  PERFORMANCE  FRAMEWORK  –  PERFORMANCE  REPORTING  SCHEDULE 
QUARTERLY  PERFORMANCE  ASSURANCE  REVIEW 
2. There was submitted a report by the Chief Officer (Business and Digital) (1) reminding the Panel that
it had received a report at its meeting in February 2023 which had provided detail on the Strategic
Performance Framework – Performance Reporting Schedule 2023 to 2024; (2) providing a summary
of the Cycle 1 Performance report submitted to the Council’s committees in line with that Schedule;
(3) explaining that, by bringing together a summary of the Council’s Performance reports into one
composite overview, the Panel is able to maintain strategic oversight and awareness of the Council’s
performance reporting arrangements in line with its remit and, supports the Panel’s governance and
accountability role in terms of ensuring that the Council can demonstrate best value through the
existence of robust arrangements for performance reporting and scrutiny, and (4) attaching, as
Appendices to the report, (i) Chief Officer’s individual six monthly performance reviews at Service
committees in line with the Strategic Performance Framework, (ii) corporate reporting to the Panel
and/or Policy and Strategy Committee in line with the Strategic Performance Framework, and (iii) Chief
Officer Service specific performance reporting which takes place each year to meet business and/or
strategy obligations. 
Item 2(a)
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Decided: that the composite overview of performance reporting, as provided within the
Appendices to the report, be noted. 
IN-DEPTH  SCRUTINY  OF  THE  PROVISION  OF  A  PAYMENT  SOLUTION  FOR  TOWER  AND 
LAUNDRIES  (NLC–CPT–21-083) 
3. There was submitted a report by the Chief Officer (Housing Management) (1) providing a report in
response to the Panel’s request for additional information on the provision of a payment solution for
the tower laundries; (2) explaining that the purpose for a laundry payment solution was to provide a
more efficient payment method for tenants who use the 67 laundries across the 24 towers;  (3) advising
that the Electrolux system is the only one compatible with the payment system provided by Electrolux
due to the complexity of the software provided within the platform and that, after a review of solutions
available from Electrolux, the current contract was procured and awarded;  (4) detailing that site
surveys in all locations had been carried out in April/May 2022 which had highlighted that there was a
requirement for electrical work to be carried out in some locations for which the appropriate work
orders were issued and, in addition to this, there was also a need for broadband connection to nine of
the towers;  (5) outlining engagement which had been undertaken with tower residents;  (6) outlining
delays which had taken place with the installation of updated broadband; (7) providing a narrative on
the payment solution which had been installed; (8) explaining that an operational decision had been
made during the Covid Pandemic and lockdown which had resulted in the laundry machines being
switched to free vend; (9) detailing the loss of income as a result of the decision to operate machines
on free vend and providing statistical information on income recovery against anticipated budget for
tower laundries, and (10) intimating that it is anticipated that the solution which has been installed will
provide a more efficient and convenient payment method using modern technology for tenants living
within the multi-storey towers to charge their laundry fobs. 
Decided: that the contents of the report be noted. 
IN-DEPTH  REVIEW  OF  SUPPORTED  BUSINESSES 
4. There was submitted a joint report by Chief Officer (Assets and Procurement), Chief Officer (Place)
and Chief Officer (Education – South) (1) notifying the Panel of the in-depth scrutiny review process
that had been carried out to address matters and questions raised regarding the Council’s governance,
support, business functions and operational processes used to facilitate involvement of supported
businesses in its procurement and enterprise development activity; (2) reminding the Panel that it had
made a request at its February 2023 meeting for an in-depth scrutiny review of supported businesses;
(3) providing a definition of the term Supported Business; (4) explaining that, in relation to the in-depth
scrutiny review request, Chief Officers were asked to provide a response to nine individual questions,
as detailed in the report, and (5) attaching, as an Appendix to the report, responses received to the
questions asked of Chief Officers. 
During consideration, the Chief Officer (Education – South) confirmed that she would provide further
information to the Panel on the services offered by one of the companies listed in the Appendix. 
Decided: that the information presented in the report in relation to the in-depth scrutiny be
noted. 
AUDIT  AND  RISK-RELATED  ITEMS:  ACTION  LOG 
5. There was submitted a report by the Chief Officer (Audit and Risk) enabling the Panel to track
implementation of requests and recommendations made by it in respect of Audit and Risk related
items within the previous 18 months, with the action log, attached as an Appendix to the report,
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recording those requests and recommendations made by the Panel where these had been addressed
and/or were expected to be addressed. 
Decided: that the contents of the report be noted. 
AUDIT  SCOTLAND  –  ANNUAL  AUDIT  PLAN  2022-23 
6. There was submitted a report by the Chief Officer (Audit and Risk) (1) providing the Panel with sight
of the Annual Audit Plan 2022-23 received from Audit Scotland, the Council’s appointed external
auditor, and (2) attaching, as an Appendix to the report, the Audit Scotland Annual Audit Plan 2022-23. 
Thereon, J. Boyd, Audit Scotland, presented to the Panel the Audit Scotland Annual Audit Plan
2022-23 and responded to questions from the Panel. 
During discussion of this matter, the Chief Officer (Finance), following a request from the Panel,
confirmed that she would provide to the Panel a report on the value and type of assets held (including
details of any cash deposits) in respect of the JC McNaught Poor Children’s Holiday Fund and the
North Lanarkshire Council Educational Endowment Fund. 
Decided: that the Annual Audit Plan by Audit Scotland for 2022-23 be noted. 
INTERNAL  AUDIT  PROGRESS  REPORT 
7. There was submitted a report by the Chief Officer (Audit and Risk) (1) providing an overview of Internal
Audit activity; (2) reporting the results of Internal Audit outputs finalised since the last update to the
Panel in February 2023; (3) highlighting the most significant issues arising from the completed audit
work; (4) updating the Panel on other aspects of the work of Internal Audit, and (5) attaching, as an
Appendix to the report, a brief summary of the scope and key findings of each substantive planned
audit, together with a summary pack containing copies of these reports. 
During consideration, the Panel sought a further report in relation to progress made progressing
planned actions in respect of the Internal Audit report “Payments to Staff:  Overtime and Travel and
Subsistence”. 
Decided: 
(1) that the findings, conclusions and recommendations of completed Internal Audit reports,
together with the associated management responses, be noted; 
(2) that Internal Audit provide a report to future meetings of the Panel, reporting progress made
by management implementing agreed management actions in relation to all audit
recommendations categorised as “High” or “Medium”; 
(3) that a further report be brought to the Panel in respect of progress made progressing planned
actions in respect of the Internal Audit report “Payments to Staff:  Overtime and Travel and
Subsistence”, and 
(4) that the report be otherwise noted. 
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INTERNAL  AUDIT:  FOLLOW  UP  OF  ACTIONS  PREVIOUSLY  AGREED  BY  MANAGEMENT  IN 
RESPONSE  TO  AUDIT  RECOMMENDATIONS 
8. There was submitted a report by the Chief Officer (Audit and Risk) (1) detailing the extent to which
management had implemented actions previously committed to in response to recommendations in
Internal Audit reports, where those actions were to be completed by the end of March 2023;
(2) advising that Internal Audit had concluded that, of the 21 outstanding Internal Audit
recommendations, ten had been completed, eight partially implemented and three were no longer
considered relevant; (3) explaining that of the 12 actions agreed in respect of external audit outputs,
seven had been completed, four were not yet due and one was no longer considered relevant, and
(4) attaching, as an Appendix to the report, commentary for management and details of proposed
management actions, together with reviewed target dates for the completion of those outstanding audit
recommendations where Internal Audit had assessed the residual risk as “High” or “Medium”.   
During consideration, the Panel sought further reports in relation to (i) Risk Management; (ii) Managing
Strategic Change, and (iii) the Economic Regeneration Development Plan. 
Decided: 
(1) that the contents of the report be noted; 
(2) that the recommendations made by Internal Audit in the Appendix attached to the report be
noted, and 
(3) that further reports be brought to the Panel in respect of (i) Risk Management; (ii) Managing
Strategic Change, and (iii) the Economic Regeneration Development Plan. 
INTERNAL  AUDIT  ANNUAL  PLAN  2023-24 
9. There was submitted a report by the Chief Officer (Audit and Risk) (1) presenting the proposed Internal
Audit Plan 2023-24 to the Panel for its consideration and approval; (2) explaining that, whilst the Plan
has been presented to Chief Officers for consideration, responsibility for the approval of the Plan lies
solely with the Panel; (3) setting out the background and context within which the Internal Audit
planning process is undertaken and that it follows a well-established planning methodology, and
(4) attaching, as Appendices to the report, (i) the proposed Internal Audit Plan 2023-24; (ii) Internal
Audit coverage of current key corporate risks over the previous five years; (iii) Internal Audit coverage
of key financial systems over the previous five years; (iv) Internal Audit activity (previous and planned)
considered against the Programme of Work to 2028, and (v) Internal Audit Performance Framework. 
Decided: 
(1) that the approach adopted to produce the 2023-24 Internal Audit Annual Plan be noted; 
(2) that the detailed list of proposed Internal Audit assignments for the 2023-24 Plan, as detailed
in Appendix 1 to the report, be acknowledged, and 
(3) that the 2023-24 Internal Audit Annual Plan, as attached at Appendix 1 to the report, be
approved. 
RISK  MANAGEMENT  UPDATE 
10. There was submitted a report by the Chief Officer (Audit and Risk) providing an update to the Panel
on key Risk Management developments since the most recent report in February 2023; (2) highlighting
a selection of the more significant issues which are of current focus from a risk perspective;
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(3) confirming that risk issues continue to be addressed in relation to a number of significant projects
and programmes, and (4) attaching, as Appendices to the report, (i) the 2022-23 Corporate Risk
Register and (ii) Risk Scoring Matrix and Descriptors. 
Decided: 
(1) that the current residual scores for those risks agreed for inclusion in the Corporate Risk
Register for 2022-23, as detailed in Appendix 1 to the report, be noted; 
(2) that the references to other topical risk issues, as highlighted in the report, be noted, and 
(3) that the work ongoing to further strengthen and embed risk management arrangements be
noted. 
RAISING  ATTAINMENT  AND  CLOSING  THE  ATTAINMENT  GAP  –  RISK 
11. There was submitted a report by the Chief Officer (Education – South) (1) explaining that, to support
the Council in mitigating the risks and uncertainty, it operates risk management arrangements which
identify, evaluate, manage and control a range of key corporate risks; (2) indicating that all risks
identified and agreed as meriting inclusion in the Corporate Risk Register are subject to regular
monitoring and review by relevant senior management and periodic review and consideration of
individual risks by both the Corporate Management Team and the Panel in line with the Council’s Risk
Management Strategy and their respective roles;  (3) highlighting a corporate risk which had been
identified that current strategies and approaches do not improve attainment and achievement levels
and/or do not reduce the poverty related attainment gap; (4) providing an overview of the current risk
environment, as set out and assessed within the deep-dive document attached at Appendix 1 to the
report; (5) reminding the Panel that although raising attainment and closing the poverty related
attainment gap has been a priority for several years, recent findings outlined by Audit Scotland
concluded that progress on closing the poverty-related attainment gap between the most and least
deprived school pupils had been limited and falls short of the Scottish Government’s aims, and
(6) proposing that further work is required to fully analyse risk impacts and to reflect and develop
mitigating actions and controls which may be exercised by the Council to support it to raise attainment
and to close the gap. 
Decided: 
(1) that the deep-dive document, attached at Appendix 1 to the report, and the indicative risk
scoring which reflects both high levels of uncertainty associated with the complex nature of
this risk and potentially wide-ranging impacts for the Council associated with this risk be noted,
and 
(2) that it be noted that this risk documentation will be regularly reviewed in keeping with both the
high indicative scoring and the fluid risk environment. 
USE  OF  TEACHING  SUPPLY  STAFF 
12. There was submitted a report by the Chief Officer (People Resources) (1) informing the Panel that an
audit exercise had been carried out regarding short and long term supply teaching staff with the aim
to provide assurance on the adequacy and effectiveness of the Council’s key controls and
management arrangements with ensuring that teaching supply staff are recruited and employed in a
manner consistent with the Council’s legal obligations, the approved Devolved School Management
Scheme and the Council’s Financial Regulations and Corporate Budget Monitoring and Control
arrangements; (2) outlining that the work had been designed to offer an opinion on two specific
questions (i) are supply staff being recruited, employed and paid in accordance with key legal
obligations and corporate expectations, and (ii) is there appropriate and effective monitoring and
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oversight of how schools utilise supply staff to ensure that any risk from the use of such staff is
effectively managed; (3) reporting that, although the work indicated that there was satisfaction that
supply staff were being recruited and paid in accordance with the legislation, SNCT guidelines and
corporate expectations, concerns were raised due to the timing of aspects of the SEEMIS system
which impacted on many of the key processes for managing and monitoring the use of supply teachers;
(4) highlighting the specific concerns required to be addressed by People Resources in conjunction
with the Education and Families Service and that, to address these concerns, an agreed Action Plan
had now been put in place with appropriate timelines for completion from February to December 2023;
(5)  detailing that the Action Plan captures complex iTrent system development work to be undertaken
together with consultation with teaching trade unions required to address the concerns highlighted in
regard to the issuing of contracts of employment beyond two days in line with SNCT guidelines; (6)
outlining actions which had already been taken to address any weaknesses, or actions which it was
proposed be undertaken, and (7) confirming that the People Resources Team continues to work
closely with both Financial Solutions and Education and Families on an ongoing basis to minimise all
risks, including those highlighted in the audit report, due to the limited available IT systems solutions. 
Decided: 
(1) that the progress already undertaken by People Resources to date be acknowledged; 
(2) that the timescales for the identified actions to be undertaken be endorsed, and 
(3) that the challenges regarding iTrent system development be noted. 
MANDATORY  LEARNING 
13. There was submitted a report by the Chief Officer (People Resources) (1) explaining that, to support
the Council in ensuring that staff are aware of, and fully understand, key statutory and legislative
requirements associated with the Council, staff must complete six mandatory e-Learning modules on
a two-yearly basis; (2) indicating that work was currently underway to create an appropriate learning
resource for frontline staff to provide them with the required knowledge in the areas of Data Protection,
Information Security and Records and Information Management which is at a level relevant to their
role; (3) highlighting that, to monitor completion levels across all Services, information is provided to
the Data Governance Board on a quarterly basis on Data Protection, Information Security, Managing
Risk and Records and Information Management training; (4) advising that the Corporate Management
Team had recently sought further information on completion levels across all mandatory models to
tackle those areas where completion levels are low and that this information has been presented to
each Senior Management Team with individual reports sent to all Chief Officers highlighting all staff
who have yet to complete their mandatory learning;  (5) explaining that there is a commitment to get
levels of completion across all mandatory e-Learning modules to 100% and outlining how the Council
identifies, ensures and gains assurance that staff are aware of their responsibilities to ensure that they
have undertaken the mandatory learning modules, and (6) attaching, as Appendices to the report,
examples of the learner dashboard that can be used by employees on LearnNL, and an example of a
managers dashboard that can be used on LearnNL. 
Decided: 
(1) that the approach to more closer monitoring of completion rates across the Council be
endorsed; 
(2) that the work which is being undertaken by People Resources, in conjunction with Business
and Digital, to increase completion levels across all services be acknowledged, and 
(3) that the approach for frontline staff, which will introduce learning activities covering mandatory
learning areas relevant to their role, be endorsed. 
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PRE-EMPLOYMENT  CHECKS 
14. There was submitted a report by the Chief Officer (People Resources) (1) reminding the Panel that it
had requested an update on how the Council plans to strengthen pre-employment checks, or
otherwise address the issues highlighted in a recent audit report regarding the Council’s re-employing
someone who had previously left, or been dismissed during an investigation; (2) advising that the
Service had now considered a range of options for addressing the issues highlighted, whilst taking
account of relevant legislation which applies, including employment, equalities and other data
protection legislation, particularly as it applies to the rights of individuals, and (3) presenting the Panel
with a list of planned actions which People Resources was now proposing to implement which had
resulted in changes to the recruitment process as detailed in the report. 
Decided: that the actions which are now underway to identify where an employee has
previously been employed by the Council, and to undertake the relevant checks which
can lawfully be used to assess their suitability, or otherwise, to be re-employed in a
similar or other capacity, be noted. 
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SPECIAL  AUDIT  AND  SCRUTINY  PANEL  -  29  JUNE  2023 
1
Motherwell, 29 June 2023  at 2 pm. 
A Special Meeting of the AUDIT  AND  SCRUTINY  PANEL 
PRESENT 
Councillor Watson, Convener; Councillors Fisher, Hughes, Hume, D. Johnston, Leckie, McNally, Robinson,
and Stevenson. 
CHAIR 
Councillor Watson (Convener) presided. 
IN  ATTENDANCE 
Chief Officer (Finance); Chief Officer (Business and Digital); Strategy and Performance Manager; Principal
Auditor; Finance Manager; Business Strategy Manager, Accountant, and Administrative Officer. 
ALSO  IN  ATTENDANCE 
P. Murray, Audit Scotland. 
APOLOGIES 
Councillor Dunbar, Vice Convener and Chief Officer (Audit and Risk). 
DECLARATIONS  OF  INTEREST  IN  TERMS  OF  THE  ETHICAL  STANDARDS  IN  PUBLIC  LIFE  ETC. 
(SCOTLAND)  ACT  2000 
1. There were no declarations of interest. 
INTERNAL  AUDIT  ANNUAL  REPORT  2022-2023 
2. There was submitted a report by the Chief Officer (Audit and Risk) (1) informing the Panel that the
Public Sector Internal Audit Standards and the Council's Internal Audit Charter required the Chief
Officer (Audit and Risk) to provide the Panel, and the Chief Executive, and the Corporate Management
Team, with an annual summary of the work undertaken by Internal Audit, and with an annual
independent opinion on the Council's Corporate Governance, Risk Management, and Internal Control
arrangements; (2) explaining that the report fulfilled that requirement by providing an overview of the
activities of the Internal Audit Section for the year 2022-2023 and by presenting, attached as
Appendix 1 to the report, the Annual Internal Audit Opinion, and (3) advising that the Annual Opinion
was unqualified and that the report offered a generally positive view of the Council's Governance and
Internal Control arrangements. 
The Panel agreed that the 2022-2023 Internal Audit Annual Report, and associated Annual Opinion of
the Chief Officer (Audit and Risk), be noted. 
STRATEGIC  GOVERNANCE  FRAMEWORK  -  ANNUAL  REVIEW  AND  REFRESH 
3. There was submitted a report by the Chief Officer (Business and Digital) (1) reporting that the
Delivering Good Governance in Local Government: Framework required that each year, local
authorities test their arrangements against the Good Governance Principles set out within it by carrying
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out a review of existing arrangements, ensuring that their local Code was up to date, and reporting on
compliance; (2) advising that, in this respect, the Strategic Governance Framework had been reviewed
and updated; (3) presenting the updated Strategic Governance Framework to the Panel for approval
in line with its role "to provide independent assurance to the Council and those charged with
governance on the adequacy of the Council's Risk Management Framework and internal control
environment", and (4) intimating that the annual review process, and refreshed Strategic Governance
Framework, were also key pieces of evidence used to inform the development of the Annual
Governance Statement for 2022-2023. 
The Panel agreed:- 
(1) that the annual review which had been undertaken to refresh the Strategic Governance
Framework, and to ensure that each of the elements and mechanisms listed therein were up
to date; 
(2) that the review programme be updated at an appropriate interval, and reported to the relevant
Committee; 
(3) that the Panel continued to carry out its role in respect of the Strategic Governance Framework
in terms of providing independent assurance to the Council and those charged with
governance on the adequacy of the Council's Risk Management Framework and internal
control environment, and 
(4) that the refreshed Strategic Governance Framework be approved. 
ANNUAL  GOVERNANCE  STATEMENT  2022/23 
4. There was submitted a report by the Chief Officer (Business and Digital) (1) informing the Panel that
the Council was required to produce an Annual Governance Statement in line with the Local Authority
Accounts (Scotland) Regulations 2014, and that this Statement was required to be included within the
Council's Annual Accounts and was subject to review by the external auditors as part of their year-end
Annual Audit Report process; (2) attaching, as Appendix 1 to the report, the Annual Governance
Statement for 2022/23, which outlined the Council's governance arrangements for the previous
financial year and demonstrated how the Council complied with the Delivering Good Governance in
Local Government Framework (2016), and (3) advising that included in the Annual Governance
Statement was the annual Internal Audit opinion from the Chief Officer (Audit and Risk) on the
Council's internal control systems which concluded that "reasonable assurance can be placed on the
adequacy and effectiveness of the Council's Framework of Governance, Risk Management, and
Internal Control for the year ended 31 March 2023". 
The Panel agreed:- 
(1) that the Annual Governance Statement for 2022/23 be noted, and 
(2) that the inclusion in the Annual Governance Statement for 2022/23 of the Assurance
Statement regarding the management of the risk of fraud and corruption be confirmed. 
DRAFT  UNAUDITED  ANNUAL  ACCOUNTS  FOR  THE  YEAR  TO  END  31  MARCH  2023 
5. There was submitted a report by the Chief Officer (Finance) (1) informing the Panel that the unaudited
accounts for the year ended 31 March 2023 had been completed and would be submitted to Audit
Scotland by 30 June 2023 in accordance with the statutory deadline, and (2) attaching, as the
Appendix to the report, the unaudited Annual Accounts for the year to end 31 March 2023. 
The Panel agreed that the contents of the report, and the unaudited Annual Accounts which would be
submitted to External Audit by 30 June 2023, be acknowledged. 
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Page 16

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Page 17

APPOINTMENTS  SUB  -  8  AUGUST  2023 
1
8 August 2023 at 2.30 pm. 
A Meeting of the APPOINTMENTS  SUB-COMMITTEE 
PRESENT 
Councillor Logue, Convener; Councillor Roarty, Vice-Convener; Councillors Carragher, Fisher, Lennon, Smith,
Thomas and Williams. 
CHAIR 
Councillor Logue (Convener) presided. 
IN  ATTENDANCE 
The Chief Executive; Chief Officer (People Resources), and Democratic Services Manager. 
DECLARATIONS  OF  INTEREST  IN  TERMS  OF  THE  ETHICAL  STANDARDS  IN  PUBLIC  LIFE  ETC. 
(SCOTLAND)  ACT  2000 
1. The Sub-Committee noted that there were no declarations of interest. 
It was agreed in terms of Section 50A(4) of the Local Government (Scotland) Act 1973, that the public
be excluded from the meeting for the following item on the grounds that the business involved the
likely disclosure of exempt information as defined in paragraph 1 of Part 1 of Schedule 7A of the Act. 
POST  OF  DEPUTE  CHIEF  EXECUTIVE  -  RECRUITMENT  PACK 
2. There was submitted the recruitment pack which had been provided to applicants and been made
available via the MyJobScotland recruitment portal. 
Thereon, the Chief Executive provided an overview of the skills, experience and knowledge expected
to be demonstrated by each candidate. 
APPLICATION  FORMS 
3. There was submitted application forms received in relation to the post of Depute Chief Executive. 
Decided: that candidates 6, 8, 9, 10, 11, 15, 17 and 18 proceed to interview. 
ARRANGEMENT  FOR  INTERVIEWS 
4. The Sub-Committee considered the appropriate arrangements and format for the interview of
candidates to take place on 31 August 2023 and 1 September 2023, noting that due to the number of
candidates to progress to the interview stage, one day would not be sufficient. 
Item 2(b)
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Page 18

APPOINTMENTS  SUB  -  8  AUGUST  2023 
2
Decided: 
(1) that interviews take place on 31 August 2023 and 1 September 2023, and 
(2) that the format of interviews be a presentation followed by questions and, prior to interview,
candidates would be given 30 minutes in which to prepare their presentation. 
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APPOINTMENTS  SUB  -  31  AUGUST  2023 
1
31 August 2023 at 9 am. 
A Meeting of the APPOINTMENTS  SUB-COMMITTEE 
PRESENT 
Councillor Logue, Convener; Councillor Roarty, Vice-Convener; Councillors Carragher, Fisher, Smith,
Thomas, Watson and Williams. 
ALSO  PRESENT 
In accordance with Standing Order 64(A) Councillor Hume attended as a substitute for Councillor Lennon. 
CHAIR 
Councillor Logue (Convener) presided. 
IN  ATTENDANCE 
The Chief Executive; Chief Officer (People Resources), and Democratic Services Manager. 
APOLOGY 
Councillor Lennon. 
DECLARATIONS  OF  INTEREST  IN  TERMS  OF  THE  ETHICAL  STANDARDS  IN  PUBLIC  LIFE  ETC. 
(SCOTLAND)  ACT  2000 
1. The Sub-Committee noted that there were no declarations of interest. 
It was agreed in terms of Section 50A(4) of the Local Government (Scotland) Act 1973, that the public
be excluded from the meeting for the following item on the grounds that the business involved the
likely disclosure of exempt information as defined in paragraph 1 of Part 1 of Schedule 7A of the Act. 
POST  OF  DEPUTE  CHIEF  EXECUTIVE 
2. There were submitted the recruitment pack and application forms for each candidate to be interviewed
in relation to the post of Depute Chief Executive. 
The meeting adjourned at 3.05 pm on 31 August and reconvened at 9 am on 1 September 2023.   
Decided: 
(1) that candidate 8 be offered the post of Depute Chief Executive, and 
(2) that in the event that candidate 8 does not take up the post, then the post be offered to
candidate 6. 
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Page 20

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North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref    EK / GT Date 28/09/23 
Community Investment Fund – Annual Update 
From  Elaine Kemp, Chief Officer (Finance)  
E-mail kempe@northlan.gov.uk Telephone 01698 302408 
Executive Summary
In September 2018, the ‘We Aspire – A Shared Ambition for North Lanarkshire’ report
presented to Policy and Resources Committee outlined proposals for the establishment of
the Community Investment Fund (CIF). The ambition was to target the creation of
additional resources of £500m over a 10 year period to support new capital expenditure in
North Lanarkshire’s communities. The investment would be funded through ring-fencing
elements of future council tax income associated with the growth in housing and top slicing
an element of future council tax increases. 
The previous update presented to Policy and Strategy Committee in September 2022
highlighted a revised estimate of the potential funding available of £492.364m over the 10-
year period. This position was reflective of economic uncertainty associated with the Covid-
19 health pandemic and the impact of the cost-of-living crisis on the cost of borrowing and
has been incorporated into the Council’s resource planning for the Strategic Capital
Investment Programme approved at Policy and Strategy Committee in March 2023. 
This report provides an update to reflect Council Tax growth over the last year, anticipated
future growth in the Council Tax base and the impact of recent rises in the Bank of England
base interest rate which will have an impact on the level of CIF borrowing that can be
achieved. As a result of these factors, a prudent estimate of available CIF resources over
the 10-year period is now £472.974m, a reduction of £19.390m from the previous
assessment. 
The updated CIF projections will be incorporated into planning for a revised Strategic
Capital Investment Programme for 2024/25 to 2028/29 due to be presented to Policy and
Strategy Committee in March 2024. 
Recommendations
It is recommended that the Policy and Strategy Committee: 
(1) Acknowledges the updated assumptions highlighted in the report and the reduction
in available CIF resources of £19.390m over the 10-year period, 
(2) Acknowledge that the updated funding profile will be incorporated into planning for
a revised Strategic Capital Investment Programme for 2024/25 to 2028/29 due to
be presented to this Committee in March 2024.   
Item 3
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1. Background 
1.1 In September 2018, the ‘We Aspire – A Shared Ambition for North Lanarkshire’ report
presented to Policy and Resources Committee outlined proposals for the establishment
of the Community Investment Fund (CIF). The ambition was to target the creation of
additional resources of £500m over a 10-year period to support new capital expenditure
in North Lanarkshire’s communities. The investment would be funded through ring-
fencing elements of future council tax income associated with the growth in housing
and top slicing an element of future council tax increases. 
1.2 The CIF aims to support the Council’s aspiration to make North Lanarkshire the place
to Live, Learn, Work, Invest and Visit, with a shared ambition for inclusive growth and
prosperity for all. Investment linked to CIF will be targeted towards tackling the barriers
to growth by unlocking the potential in the most deprived areas, breaking the cycle of
poverty and opening up opportunities to create more equal communities. 
1.3 The new investment aims to accelerate the delivery of ambitious plans for community
investment and service delivery underpinned by community involvement and
partnership whilst supporting the generation of future budget savings and supporting
economic regeneration activity throughout North Lanarkshire. 
1.4 Several updates have been presented to Policy and Strategy Committee with the most
recent update provided in September 2022. That update highlighted a revised estimate
of the potential funding available of £492.364m over the 10-year period. The position
at that time was reflective of economic uncertainty associated with the Covid-19 health
pandemic and the impact of the increased cost of borrowing following successive
increases in the Bank of England base rate.   
1.5 Successive Council budgets from 2019/20 to 2023/24 have set aside the equivalent of
1% of Council Tax increases to support CIF ambitions and as a result the Community
Investment Fund contributes around 66% of the core capital programme of Scottish
Government General Capital Grant, capital receipts and Community Investment Fund. 
1.6  To date, the Community Investment Fund has been a major contributary factor in record
investment across North Lanarkshire’s communities. A summary of the 2022/23
financial year programme delivery highlights in shown in Appendix 1.   
2. Report 
2.1 As previously highlighted, the Community Investment Fund has two main forms of
funding: forecast growth in Council Tax income which is directly linked to the Council’s
ambition for economic growth; and the ring-fencing of 1% of future Council Tax
increases. 
Ring-fenced Council Tax
2.2 The decision of the Council to increase Council Tax by 5% for 2023/24 has been
reflected in the updated modelling. The higher than previously assumed Council Tax
The Plan for North Lanarkshire
Priority  Improve North Lanarkshire's resource base
Ambition statement (21) Continue to identify and access opportunities to leverage
additional resources to support our ambitions
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rise has resulted in a marginal increase in resources available for CIF throughout the
remainder of the 10-year modelling period.   
2.3 The Council’s current Medium Term Financial Plan (MTFP) was presented to Policy
and Strategy Committee in June 2023 and continues to assume that 1% of future
Council Tax rises will be set aside to support CIF. However, the MTFP also highlights
a significant funding gap from 2024/25 to 2028/29 which will require Elected Members
to make difficult decisions to obtain balanced budgets in the years ahead.  It also
assumes no further national policy interventions to support a Council Tax freeze. It
should be noted that the current CIF modelling makes no adjustments for the changes
proposed in the current COSLA and Scottish Government joint consultation on Council
Tax multipliers for Band E to H properties. 
Council Tax Growth
2.4 In assessing the potential for future CIF resources, Finance uses a variety of tools to
assess potential Council Tax growth. The following is a summary of the current
analysis: 
Council Tax Monitoring
2.5 Finance produces monthly monitoring information on the movement in the Council Tax
base using data from the Council Tax system on the numbers of properties at each
band, adjusted for any exemptions and discounts applied. For ease of comparison, the
total number of properties is represented as Band D equivalents. 
2.6 As at August 2023, there has been higher than previously anticipated growth in the
Council Tax base over the past twelve months. In the September 2022 CIF projections,
Band D growth for the current financial year was assumed to be 1,081, but the latest
figures indicate higher growth of 1,405. After taking into account the £1.000m additional
income required to support the Council’s Medium Term Financial Plan assumptions,
there is £0.801m of funding to support the CIF investment programme for 2023/24, an
increase of £0.442m from previous assumptions. This increase appears to be as a
result of housebuilding completions catching up following the slump during Covid-19. 
New Build Development Monitoring
2.7 The Place service has developed a suite of metrics to support the monitoring of new
build development that includes the volume of planning applications granted, the
numbers of building warrants granted by Building Standards (approval for construction)
and the number of completion certificates issued by Building Standards. 
2.8 It is worth noting that the trends in these areas would not ordinarily lead to an
amendment of projected housing growth in the CIF modelling but could provide a sense
of confidence in the housing market in North Lanarkshire. The information presented in
the latest update presents a mixed picture with a reduction of 27% in planning
applications granted for future new house building development between 2021/22 and
2022/23 but an increase in the number of units approved for construction through
building warrants granted of 39% over the same period. 
2.9 The Housing Land Audit (HLA) can provide an indication of the confidence of
housebuilders in the numbers of units they’re likely to complete over a seven-year
period. A like for like comparison in the expectations of overlapping years of the 2021
agreed HLA and 2023 draft HLA (i.e. 2023/24 to 2027/28) highlights an overall
reduction in anticipated completions of 210 (2.7%) in the five year period. The
estimated number of completions each year is largely in line with projected growth in
the Council Tax base already built into the existing CIF assumptions. 
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(Extracted from Housing Land Audit 2021 and 2023 [in draft]) 
2.10 With housebuilders continuing to project that there will be annual completions
averaging 1,500 units for the 5 year period there is not sufficient evidence at this time
to suggest that the current pessimistic scenarios for future growth built into CIF
modelling should be amended but, as always, all these factors will continue to be
monitored closely. 
Investment Factor
2.11 As outlined in previous CIF update reports, one of the key factors in determining
potential funding available is the investment factor. This investment factor is determined
by considering the prevailing interest rates available to the Council and the length of
time the borrowing is repaid. 
2.12 In March 2020, the assumptions were updated to reflect the UK Treasury’s decision to
increase the interest rate for Public Works Loans Board (PWLB) borrowing of 1.0%.
The assessment at that time was that the Council’s overall borrowing would trend
towards 3.25% resulting in an investment factor of 22.2084 (£1m of revenue
expenditure would equate to £22.208m of capital expenditure). 
2.13 That assessment was made at a time when the Bank of England base rate was at just
0.10% and the Council was continuing to be able to reduce the cost of new borrowing.
In the 2022 CIF update, the new borrowing assumption was increased to 3.75% to
reflect increases in the Bank of England base rate to 1.75% with a general consensus
that further rises were forthcoming. 
2.14 As Committee will be aware, the Bank of England has continued with successive
interest rate rises in an attempt to tackle inflation with the current base rate at 5.25%
and it is not yet known if it has reached its peak. Updated Treasury forecasts indicate
that it would be prudent to assume that the average loan charge rate may increase
from the previously assumed 3.75% to 4.75% going forward. 
2.15 This impacts on the investment factor, reducing it from 20.5510 to 17.7630 meaning
that £1m of revenue resources will now support £17.763m of capital expenditure. 
Impact on Capital Resources
2.16 In summary, despite positive changes in the increased Council Tax base, the impact of
the increased cost of borrowing means there is an overall reduction in resources
available over the 10-year period of £19.390m. 
2.17 As Committee will be aware, the Council is developing a revised Strategic Capital
Investment Programme from 2024/25 to 2028/29 to ensure alignment with the Council’s
new Programme of Work. The new programme will be presented to Policy and Strategy
Committee in March 2024. The updated funding profile for CIF will form the most
significant part of the resources available to support that new programme. 
Effective Programming
2023-24
2024-25
2025-26
2026-27
2027-28
Total
2021 HLA 1,805 1,639 1,828 1,421 1,168 7,861
2023 HLA (Draft) 1,454 1,270 1,409 2,111 1,407 7,651
Increase / (decrease) (351) (369) (419) 690 239 (210)
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Sensitivity Analysis
2.18 Given the number of variables affecting CIF modelling there are a number of risks and
uncertainties associated with the various assumptions being made. A significant
deviation from any of these assumptions could have an impact on the level of resources
available. The following analysis illustrates the impact of changes in each of the factors: 
• Future increases in Council Tax
To date, the Council has formally agreed to set aside 1% of Council Tax increases
from financial years 2019/20 to 2023/24. 
The setting aside of Council Tax increases is dependent on future decisions of the
Council. A Council decision not to set aside 1% for CIF in 2024/25 would reduce
available funding by £38.815m over the 10 year planning period, rising to a
£43.434m reduction for not setting aside 1% for CIF in 2029/30. 
• The level of future housing growth
The level of new housing development is significantly influenced by the strength of
the economy. With the current cost of living crisis and increased cost of borrowing,
there is a significant risk that the increase in new housebuilding following the Covid-
19 dip may not be sustained. 
No Council Tax growth across the CIF planning period above the £1.000m required
to support the Medium Term Financial Plan would reduce available resources
across the 10-year planning period by £126.143m. 
• Prudential borrowing factors
The model assumes an average interest rate of 4.75% will apply over the
remainder of the 10-year fund period. This will be subject to a degree of volatility
linked to the health of the economy, the availability of borrowing at PWLB rates
(generally more attractive than the external market) and the ability for the Council
to continue to proactively manage its loan debt profile. 
An increase in the average rate of borrowing to 5.75% would reduce overall funding
available by £47.793m. Alternatively, a reduction to 3.75% would increase CIF
resources by £41.158m. 
3. Measures of success 
3.1  Success will be evidenced through the development of projects and programmes of
activity funded through the Community Investment Fund and their impact on the
communities of North Lanarkshire.   
4. Supporting documentation 
Appendix 1 – Community Investment Fund – 2022/23 Programme Delivery Highlights 
Appendix 2 – Community Investment Fund model – updated September 2023 
Elaine Kemp
Chief Officer (Finance)
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
The financial impacts are outlined throughout the report. The updated funding
profile will be incorporated into the revised Strategic Capital Investment
Programme 2024/25 to 2028/29 which is currently in development. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐   
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5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
The sensitivity analysis outlined in the report highlights the impact of significant 
variations in the assumptions underpinning the CIF model. The governance and 
monitoring arrangements put in place will ensure that risk is managed across CIF 
programmes, including through the Council’s revenue budget, capital planning and 
treasury management strategies and consideration by the Council’s Strategic Capital
Delivery Group.
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC).
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If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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Appendix 1
Community Investment Fund – 2022/23 Programme Delivery Highlights
Assets and Procurement  Place
• Delivery of Newmains / St Brigids Community
Hub and ongoing progress towards targeted
completion of Chryston and Riverbank
Community Hubs. Other Town and Community
Hub programmes continue to meet key delivery
timescales. 
• Delivery of school improvements and upgrades
such as window replacements, fire stopping
improvements, heating upgrades, improvements
to hard surfaces and supply and store of
contingency generators for a black start event. 
• Works to facilitate the opening of five community
hubs and provision of Multi Use Games Arenas
at Kilsyth PS and Woodlands PS. 
• Wellbeing hubs provided in six schools and
further improvements to the Additional Support
Needs School estate including conversion of a
community centre, refurbishment of toilets and
improvements to outdoor space. 
• Completion of works to mitigate school capacity
pressures at Cleland PS, All Saints PS /
Rochsolloch PS campus and Christ the King PS. 
• Further property acquisitions in key town centre
sites in Coatbridge and Wishaw to facilitate
Town Centre Plan actions. 
• Completion of due diligence works associated
with the acquisition of The Centre
Cumbernauld. 
• Works to improve access around Motherwell
Train Station, awarding of contracts for crossing
of West Coast Main Line and meeting key
timescales for the delivery of East Airdrie Link
Road and Airbles Road dualling. 
• Completion of Phase 1 of Ravenscraig Active
Travel Link with funding secured for the
completion of Phase 2. 
• Completion of a significant number of statutory
inspections to reservoirs and bridges.
Completion of 8 bridge improvement projects, 3
junction improvement works, 13 signalised
pedestrian crossings, 2 active travel projects
and 3 road safety improvement schemes. 
Community Operations  Business and Digital
• Delivery of multi-sport cycle facilities within
Strathclyde Park including biodiversity net gain
improvements. 
• Over 5km of active travel improvements.
• Completion of Green Growth Accelerator
Pathfinder process with the business plan
development and approved.
• Commencement of work on new depot facilities
at Bellshill.
• Delivery of Playful Landscape Plan, car park
improvements at Palacerigg and Bellshill
Gateway and green energy report. 
• Procurement of Adult Health and Social Care
case management systems, IT System
Information and Event Management service,
library management system, roads
management system and cashless catering as
well as upgrades to key areas such as Citrix,
IDOX and Confirm. 
• Delivery of nearly 3,000 End User Devices.
• Upgrades to wireless core infrastructure. 
• Pilot for delivery of paperless office with 6.2
million documents scanned. 
• 2,000 community alarm devices refreshed. 
• 50 sites migrated to Digital Connectivity
Infrastructure with 230km of fibre delivered. 
Strategic Communications and Engagement 
• Completion of 42 projects including environmental improvements (6), heritage projects (12), parking
improvements (12), play sites (7) and those linked to external funding (5) 
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Appendix 2
Community Investment Fund model – Update 
Assumptions:
1. “As is” Growth – historically, the Council Tax Band D equivalent properties has averaged around 1,700 per annum. This model assumes this growth will reduce by 5% per
annum
2. Growth from ambition – modelling assumes that additional housebuilding linked to the Plan for North Lanarkshire will be 300 (Band D equivalent) in Year 2, rising by an
additional 10% per annum. 
3. Reductions in growth applied to reflect anticipated slowdown associated with COVID-19, Brexit and Cost of Living economic impacts. 
4. Council Tax will rise by 3% per annum, with 1% ring-fenced to support CIF but this is subject to future Council decisions.
5. Council Tax collection rate assumed to be 97%. 
6. Investment Factor assumed to be 17.7630 from 2024/25 based on an interest rate of 4.75% over 40 years 
Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10
2019/20 2020/21 2021/22 2022/23 2023/24 2024/25 2025/26 2026/27 2027/28 2028/29 2029/30 Total
Raised from Ambition - Growth in Band D Equivalents:
"As is" Growth 1,700 1,619 1,542 1,469 1,399 1,332 1,269 1,208 1,151 1,096
Growth from ambition 300 330 363 399 439 483 531 585 643
Impact of economic slowdown (856) (912) (1,316) (426) (186) (536) (388) (280) (186) (96)
Increase in Band D equivalents 844 1,008 556 1,405 1,612 1,236 1,364 1,460 1,549 1,643 12,677
Council Tax Charge for Band D 1,221 1,221 1,258 1,321 1,360 1,401 1,443 1,487 1,531 1,577
Total Additional Council Tax Income from growth (£000) 1,031 1,231 699 1,856 2,193 1,732 1,969 2,170 2,372 2,591 17,844
Less assumed 3% non-collection (£000) (31) (37) (21) (56) (66) (52) (59) (65) (71) (78) (535)
Less amount assumed in Long Term Financial Plan (£000) (1,000) (1,000) (678) (1,000) (1,000) (1,000) (1,000) (1,000) (1,000) (1,000) (9,678)
Amount available for Community Investment Fund (£000) 0 194 0 801 1,127 680 909 1,105 1,301 1,513 7,631
Raised from Council Tax increases:
Additional income from Council Tax increase 4,293 4,422 4,555 4,782 5,160 5,310 5,460 5,610 5,790 5,940 51,322
Amount available for Community Investment Fund (£000) - 1%
set aside
1,431 1,474 1,518 1,594 1,720 1,770 1,820 1,870 1,930 1,980 17,107
Total estimated additional income for Community Investment
Fund (£000)
1,431 1,668 1,518 2,395 2,847 2,450 2,729 2,975 3,231 3,493 24,738
Investment Factor (revenue funding converted to capital) 20.5510 20.5510 20.5510 20.5510 17.7630 17.7630 17.7630 17.7630 17.7630 17.7630
Total Capital Funding Available 14,000 29,410 34,271 31,205 49,217 50,580 43,512 48,483 52,850 57,394 62,053 472,974
CIF Resources Assumed for 5-year Capital Programme 14,000 29,410 34,271 31,205 39,519 44,474 49,457 54,471 59,515 64,590 71,452 492,364
Difference 0 0 0 0 9,698 6,106 (5,945) (5,988) (6,665) (7,196) (9,399) (19,390)
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North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref EK/KS Date 28/09/23 
Discretionary Fees & Charges Policy 
From  Elaine Kemp, Chief Officer (Finance)  
E-mail KempE@northlan.gov.uk Telephone 07415424843 
Executive Summary 
This proposed policy to annually uplift discretionary fees and charges aims to support the
implementation of one of the key principles of the approved Revenue Resources Budget
Strategy which is that “Future charging models for services provided will be informed by
benchmarking and the principles of full cost recovery. Once costs are established on this
basis, future increases will be index-linked. Additionally, consideration will be given to
appropriate revenue generating opportunities”. The policy also contains guidance which
will ensure compliance with The Consumer Contracts (Information, Cancellation and
Additional Charges) Regulations 2013. 
The key aim is to ensure the Council continues to make progress in complying with the
budget principle, generating increased income, which will help compensate for cost
increases or help ensure any current shortfalls in recovering costs do not increase more
materially over time.  Appendix 2 provides guidance in relation to compliance with the
policy, uplifting of applicable discretionary fees and charges, and progressing with
embedding the full cost recovery principle. 
The recommended policy for the annual uplift is that; all discretionary charges will be
increased by a flat percentage of 5%.   Appendix 1 provides a current list of the main
discretionary charges imposed by the Council, to which the policy is applicable.  However,
this list is not exhaustive, and it is acknowledged that it may change, as new chargeable
products or services come on stream or existing ones drop off. 
In line with the guidance in Appendix 2, Services have already undertaken the first annual
review of charges to assess where there is compliance with the full cost recovery principle. 
The review has confirmed that whilst some services are fully recovering costs, others are
not. This gives a baseline position to monitor against as Services work towards fully
embedding the full cost recovery principle, as deemed appropriate.  There are a number
of factors contributing to this position, including the challenges presented by the current
economic climate and the cost-of-living crisis, which has made it difficult for the Council’s
to implement price increases in support of the budget strategy, through the annual savings
exercise. 
Recommendations
It is recommended that the Policy and Strategy Committee: 
(1) Approve the policy to annually uplift discretionary fees and charges by 5%;
Item 4
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1. Background 
1.1. The Council’s Section 95 Officer under the provisions of the Local Government Finance
(Scotland) Act 1973, has overall responsibility for arrangements to secure the proper
administration of the Council’s financial affairs. 
1.2. To support the delivery of services, income is received from Government grant, local
taxation, and fees and charges levied. This report focuses on establishing a policy for
uplifting discretionary fees and charges in the context of supporting the Council’s
corporate and financial objectives, the general fund revenue budget and ensuring
delivery of best value. 
1.3. The policy is applicable to discretionary charges, but it excludes Council Tax and Non-
Domestic Rates, as this income is considered a general contribution to the provision of
universal services rather than payments in respect of specific services. Similarly,
charging for many housing and social care-related services, including council house
rents, may be subject to separate guidance, national guidance or statutory
considerations.   
1.4. To ensure the Council meets its corporate and financial objectives, one of the key
principles of the approved Revenue Resources Budget Strategy is that “Future charging
models for services provided will be informed by benchmarking and the principles of full
cost recovery. Once costs are established on this basis, future increases will be index-
linked. Additionally, consideration will be given to appropriate revenue generating
opportunities”. 
1.5. An update on the Revenue Resources Budget Strategy was presented to Policy &
Strategy Committee on 29 September 2022, which advised that progress has been made
in moving towards full cost recovery.  However, the impact of COVID-19, the general
economic climate and cost of living crisis, have made it challenging to deliver previously 
(2) Acknowledge the current list of discretionary charges, which is not exhaustive, and
recognise that that this may change, as new chargeable products or services come
on stream or existing ones drop off;  
(3) Acknowledge the outcome of the annual review by Services, and that some areas
are compliant with the full cost recovery principle and others are not.  This will be
kept under review; 
(4) Acknowledge that authority to cease or introduce new charges not in line with this
policy, lies with the relevant Committee or alternatively should be considered as part
of the budget setting process; 
(5) Acknowledge that an assessment of the budgetary impacts of applying this policy
will be undertaken and that any changes to the current financial planning
assumptions will be reflected in future updates to the Financial Outlook.   
The Plan for North Lanarkshire
Priority  Improve North Lanarkshire's resource base
Ambition statement (21) Continue to identify and access opportunities to leverage
additional resources to support our ambitions
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approved income generation targets and ensure compliance with the full cost recovery
principle.   
1.6. To make further progress with embedding the budget principle it is deemed necessary
to have a policy in respect of annually uplifting discretionary fees and charges. 
1.7. Additionally, this report provides guidance on compliance with The Consumer Contracts
(Information, Cancellation and Additional Charges) Regulations 2013, which is
necessary to help ensure compliance with regulations.  See Appendix 3.  
2. Report 
The Policy 
2.1. It is recommended that the Council agrees a policy on annually uplifting discretionary
fees and charges.   
2.2. The key aims of establishing such a policy are to; 
2.2.1 give some certainty over increased income generation to support full cost
recovery
2.2.2 help compensate for cost increases or help ensure any current shortfalls in
recovering costs, do not increase more materially over time
2.2.3 ensure there is a co-ordinated, consistent and whole Council approach to
increases in discretionary fees and charges.
2.2.4 help ensure the Council delivers best value. 
2.3 The recommended policy, subject to an annual review of charges and embedding the
full cost recovery principle, see guidance at Appendix 2, is as follows; 
2.3.1 All discretionary charges will be increased annually by a flat percentage of 5%. 
2.4 It is recommended that the uplifts outlined in 2.3. above will be applied annually from 1
April 2024.  This policy aligns with the approach taken by other Councils and the
recommended percentage uplift sits below the high inflation levels recently experienced
and is also below current levels. 
2.5 Services are required to ensure compliance with the policy and ensure discretionary fees
and charges are increased accordingly. Any variation to this must be discussed and
agreed with the Section 95 Officer.  This may include charges that are subject to existing
contractual agreements. 
2.6 Authority to cease or introduce new charges not in line with this policy, lies with the
relevant Committee or alternatively should be considered as part of the budget setting
process.   
2.7 To ensure there is transparency in relation to discretionary fees and charges it is
expected that Services will maintain a directory of charges and any associated
concessions.  Appendix 1 provides a current list of the main discretionary charges
imposed by the Council, to which the policy is applicable.  However, this list is not
exhaustive, and it is acknowledged that it may change as new chargeable products or
services come on stream, or existing ones drop off. 
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2.8 Once approved, this policy will form part of the Financial Regulations and, as such, be
subject to regular review as part of the Council’s overall governance framework. This
review will include consideration of on-going alignment with other related corporate
policies as well as changes in legislation and corporate strategies. 
2.9 Further guidance in respect of policy and ensuring compliance with the principle of full
cost recovery is provided in Appendix 2.  The guidance outlines the requirement for
Services to undertake an annual review of charges, in conjunction with their Financial
Solutions support team, to assess whether there is compliance with the full cost recovery
principle.  Any material shortfalls in compliance with the principle should be reported the
Section 95 Officer and may require to be considered as part of the Council’s budget
setting process. 
Service Annual Review of Charges 
2.10 Services have undertaken the first annual review which has confirmed that whilst some
services are fully recovering costs, others are not.   There are a number of reasons
contributing to this position including the challenges presented as a result of the current
economic climate and the cost of living crisis, making it difficult for the Council to
implement price increases in support of the budget strategy, as well as having historically
low prices in some areas, with little or no uplifts applied over many years.  Increasing
costs, particularly experienced over recent years of extremely high inflation, are also
having an impact.  The outcome of this review gives a baseline position to monitor
against as Services work towards fully embedding the full cost recovery principle, as
deemed appropriate.  Full details of the review are available from the Finance Service. 
2.11 It should be noted the aim continues to be to work towards compliance with the full cost
recovery principle, and therefore goods or services should only be subsidised by
exception, and where there is a conscious decision to do so.  Such a decision should be
informed by evidence of the cost to the Council, the level of subsidy provided, who will
benefit and why.  Further information in this respect is contained in Appendix 2. 
Budget Implications 
2.12 Members will recall the Medium-Term Financial plan report to Policy and Strategy in
June 2023 includes an estimate of c. £0.500m per annum for increased income
generation from uplifting discretionary fees and charges.  Approval and application of
this policy will enable a fuller assessment of the potential increased income generation
from 2024/25 onwards.   As part of this assessment consideration will be given to the
financial risks associated with applying a flat 5% increase to all discretionary fees to
ensure that we de-risk the budgeted income and only reflect a prudent and sustainable
estimate.  Therefore, there are no changes to the previous assumptions within the
Update to the Financial Outlook report to this Committee.  Any changes to the current
assumptions will be reflected in future updates to the Financial Outlook.   
Regulatory Requirements 
2.13 An additional consideration in setting fees and charges, are the terms of the Consumer
Contracts (Information, Cancellation and Additional Charges) Regulations 2013. 
Services should ensure that legislative requirements are reflected in transactional
arrangements, including the requirement to advise consumers of their right to cancel
requested goods or services.  Appendix 3 sets out model instructions for cancellation in
line with these regulations.  Services should consider whether any changes to
operational management arrangements are required, to incorporate the provisions of the
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policy and cancellation model.  For advice on the application of the Regulations and
appropriate wording regarding cancellation Services should contact Legal Services.  
3. Measures of success 
3.1. The Council continues to set a balanced budget within the context of the Revenue
Resources Budget Strategy and the principles of full cost recovery. 
4. Supporting documents 
Appendix 1 List of Discretionary Fees and Charges
Appendix 2 Guidance on Discretionary Fees & Charges Policy & Application of the Full
Cost Recovery Principle
Appendix 3 Guidance on the terms of the Consumer Contracts (Information, Cancellation
and Additional Charges) Regulations 2013 and Cancellation Model 
Elaine Kemp
Chief Officer (Finance) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
This policy addresses price uplifts to help cover inflation and the costs in providing
existing goods or services.  Where applicable, the introduction of existing charges
will have previously considered these duties.  Requirements in this regard will also
be considered in relation to any new charges, as appropriate. In addition, these
duties are generally met through the arrangements linked to the wider budget
process and associated decisions.
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? The financial impacts are
outlined in the report. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? The Legal/ Regulatory
impact is outlined in the report. 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐
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If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed?  The relevant key
risks are outlined in the report along with proposed mitigation. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
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If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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Appendix 1
List of Discretionary Charges
Service Division Summary Description of Goods or Services
(Discretionary/ Discretionary elements)
Chief Executive Legal & Democratic Civic Government Licensing e.g. Taxi / Private Hires
Chief Executive Legal & Democratic Civic Government Licensing e.g. Liquor Licensing
Chief Executive Legal & Democratic Civic Government Licensing e.g. Other Misc. Licensing
Chief Executive Legal & Democratic Registration Services
Chief Executive Strategic Communications Communication Services for Other External Bodies
Enterprise & Communities Asset & Procurement Counter Sales (Care Homes)
Enterprise & Communities Asset & Procurement Counter Sales (General)
Enterprise & Communities Asset & Procurement Café Sales
Enterprise & Communities Asset & Procurement School Meals
Enterprise & Communities Asset & Procurement Rental of School Facilities
Enterprise & Communities Asset & Procurement Vending Machines
Enterprise & Communities Asset & Procurement Property - Services to Tenants
Enterprise & Communities Community Operations Cemetery Services
Enterprise & Communities Community Operations Facilities Counter, Bookings, Events and Seasonal Activities
Enterprise & Communities Community Operations Land Management Events and Seasonal Activities
Enterprise & Communities Community Operations Roads & Transportation Services
Enterprise & Communities Community Operations Roads Construction Consent & Inspection
Enterprise & Communities Environmental Assets Road Occupation Permits
Enterprise & Communities Place Decriminalised Parking Notices
Enterprise & Communities Planning & Regeneration Copying Planning Documentation
Enterprise & Communities Planning & Regeneration Planning Related Services
Enterprise & Communities Community Operations Tattooing Licence Fees
Enterprise & Communities Community Operations Letters of Comfort
Enterprise & Communities Community Operations Street Naming & Numbering
Enterprise & Communities Community Operations Taxi Tests
Enterprise & Communities Community Operations Special Uplifts
Enterprise & Communities Community Operations Residual Bins (140L Small & 240L Standard)
Enterprise & Communities Community Operations Trade Waste Uplift
Enterprise & Communities Community Operations Trade Waste (Bins)
Enterprise & Communities Community Operations Trade Waste (Special Uplift)
Enterprise & Communities Community Operations General Protective Services
Enterprise & Communities Community Operations Building Control Services
Enterprise & Communities Community Operations Demolition Services
Enterprise & Communities Community Operations Built Environment Services
Enterprise & Communities Community Operations Overcrowding Assessments
Enterprise & Communities Community Operations MOT Services
Education, Children & Families Active & Creative Communities Leisure and Cultural Activities
Education, Children & Families Children & Families 7 Day Centre
Education, Children & Families Continuous Improvement Continuous Improvement Packs, Learning and Pedagogy
S iEducation, Children & Families Support for Learning Out of Authority – External ASN Provision (Placements and
St ffi )Adult Social Care Various Community alarms, Meals, Care Homes and Respite Care
* Note the above list is not exhaustive
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APPENDIX 2
Guidance on Uplifting Discretionary Fees & Charges
and Implementing the Full Cost Recovery Principle 
1. Introduction 
1.1 The Council’s Section 95 Officer under the provisions of the Local Government
Finance (Scotland) Act 1973, has overall responsibility for arrangements to secure
the proper administration of the Council’s financial affairs. 
1.2 To support the delivery of services, income is received from Government grant,
local taxation, and fees and charges levied. 
1.3 Discretionary charges for goods and services should contribute towards the
achievement of the Council’s corporate and financial objectives, to support the
general revenue budget and to ensure best value. 
1.4 The Council has introduced a policy on uplifting discretionary fees and charges to
support the Council’s corporate and financial objectives, the general fund revenue
budget and ensuring delivery of best value. 
1.5 The policy is applicable to discretionary charges, but it excludes Council Tax and
Non-Domestic Rates, as this income is considered a general contribution to the
provision of universal services rather than payments in respect of specific services.
Similarly, charging for many housing and social care-related services, including
council house rents, may be subject to separate guidance, national guidance or
statutory considerations. 
1.6 Services should adhere to the policy and guidance when setting discretionary
charges and aim to comply with the Revenue Resources budget principle that;
Future charging models for services provided will be informed by benchmarking
and the principles of full cost recovery. Once costs are established on this basis,
future increases will be index-linked. Additionally, consideration will be given to
appropriate revenue generating opportunities. 
2. General Guidance 
2.1 All discretionary charges should aim to cover the full cost of providing the goods or
services, except for those goods or services explicitly set out as exceptions.  The
provision of subsidies should be a conscious decision, see section 3 below.   
2.2 In line with the policy, all discretionary fees charges will be increased annually from
1 April 2024 by 
 a flat percentage of 5% (or any subsequent amendment to this policy) 
2.3 Uplifts outlined in 2.2. above will be applied annually from 1 April 2024.   Services
are required to ensure compliance with the policy and ensure discretionary fees
and charges are increased accordingly. Any variation to this must be discussed
and agreed with the Section 95 Officer.  This may include charges that are subject
to existing contractual agreements. 
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2.4 In conjunction with their Financial Solutions support teams, Services should; 
2.3.1 Carry out an annual review of discretionary charges by the end of April each
year to assess compliance with the full cost recovery principle, assuming a
forecast annual uplift, in line with the policy. 
2.3.2 Report the outcome of the annual review to the Section 95 Officer
summarising any financial implications, and any material shortfalls in
compliance, which may require to be considered as part of the budget
setting process or a separate report to Committee. 
2.5 The annual review of full cost recovery should consider; 
 income generation and the impact of applying the annual policy uplift to
discretionary fees & charges 
 other impacts on income/ charges such as changes in demand, competitor
prices, market share, pricing models etc.
 any changes to cost elements and how these will be managed e.g., a review
of costs, service delivery operating models etc.
 changes in Council policy since the previous review 
 a review of any subsidised goods or services
 relevant benchmarking information where available. This should include
both information from other Local Authorities as well as commercial
alternatives.  Benchmarking information can be used to inform likely impact
on demand for certain services 
2.6 A clear audit trail of the review should be retained by the Service. 
2.7 Authority to cease or introduce new discretionary charges, not in line with this
policy, lies with the relevant Committee or needs to be considered as part of the
budget setting process.   
Any such proposals should outline; 
 the objective of the change in charge(s)/ new charge (s) and how it aligns
with the Council’s corporate objectives, delivery of best value and full cost
recovery principle
 the business case for the change(s)/ new charge(s), including a financial
appraisal outlining assumptions on full cost and income recoveries 
 the rationale for the pricing model e.g., reflecting competitor prices, demand
etc.
 any associated concessions, subsidies or exemptions
 the charging model, which should be simple and easy to apply   
 the appropriate rate of VAT, which may influence price setting
 any potential social, environmental, economic or other impacts   
3. Guidance on Subsidised Services & Concessions 
3.1 Subsidised goods or services means the Council is partially or fully funding them,
which does not comply with the full cost recovery principle.  A key aim is that any
subsidies for discretionary services, should be by exception.  Therefore, any
decisions to provide a subsidy should be made on the understanding of the cost to
the Council, who is benefiting from the subsidy and why. Such information should
be provided to the Section 95 Officer as part of the annual review. 
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3.2 For the purposes of this policy a concession refers to a discounted charge based
on, for example, age, employment status, income or disability, and may be applied
for example to promote certain corporate objectives. 
3.3 Services must ensure any proposed concessions are in accordance with relevant
legislation, or national policies and guidance.  The equalities impact of any
proposed concessions must be considered. 
3.4 Generally, concessions will not ordinarily apply where age, gender or employment
status etc. are irrelevant, or where services do not align with corporate objectives,
and therefore is not something the Council wants to promote. 
3.5 Whilst the uplifting of charges and this guidance are intended to apply to
discretionary charges levied by the Council, it is recognised that in some cases,
due consideration should be given to any relevant legislative or regulatory
guidance, and national policies or guidance, in framing the Council’s own charging
structures. 
4. General Administration, Reporting and Other Requirements 
4.1 To ensure there is transparency over discretionary fees and charges it is expected
that Services will maintain a directory of discretionary charges and any associated
concessions.   
4.2 An additional consideration in setting and charging for goods and services, are the
terms of the Consumer Contracts (Information, Cancellation and Additional
Charges) Regulations 2013.  Services should ensure that legislative requirements
are reflected in transactional arrangements, including the requirement to advise
consumers of their right to cancel requested goods or services.  Appendix 3 to this
policy sets out model instructions for cancellation in line with these regulations.  
Services should consider whether changes to operational management
arrangements are required to incorporate the provisions of the policy and
cancellation model.  For advice on the application of the Regulations and
appropriate wording regarding cancellation Services should contact Legal Services. 
4.3 The uplifting of discretionary fees and charges policy will form part of the Financial
Regulations and, as such, be subject to regular review as part of the Council’s
overall governance framework. 
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Appendix 3 
Guidance on the terms of the Consumer Contracts (Information, Cancellation and
Additional Charges) Regulations 2013 and Cancellation Model 
1. Right to Cancel 
1.1 The following is intended to give Services guidance on cancellation rights and a
good practice cancellation model is outlined below; 
1.1.1 A contract can be cancelled within 14 days without giving any reason.
1.1.2 For delivery of goods, the cancellation period will expire after 14 days from the day
on which you acquire, or a third party other than the carrier and indicated by you
acquires, physical possession of the goods.
1.1.3 For services, the cancellation period will expire after 14 days from the day of
placing the order. 
1.1.4 To exercise the right to cancel, you must inform us of your decision to cancel this
contract by a clear statement (e.g., a letter sent by post or email). 
1.1.5 To meet the cancellation deadline, it is sufficient for you to send your
communication concerning your exercise of the right to cancel before the
cancellation period has expired. 
2. Effects of Cancellation 
2.1 The effects of cancellation which customers or service users should be advised of
are; 
2.1.1 If you exercise your Right to Cancel a contract, we will reimburse to you all
payments received from you, including the costs of delivery (except for the
supplementary costs arising if you chose a type of delivery other than the least
expensive type of standard delivery offered by us).
2.1.2 We may make a deduction from the reimbursement for any loss in value of any
goods supplied, if the loss is a result of handling by you.
2.1.3 We will make reimbursement without undue delay, and not later than; 
a) 14 days after the day we receive back from you any goods supplied, or
b) (if earlier) 14 days after the day you provide evidence that you have returned
the goods, or
c) if there were no goods supplied, 14 days after the day on which we were
informed about your decision to cancel this contract. 
2.1.4 We will make the reimbursement using the same means of payment as you used
for the initial transaction, unless you have expressly agreed otherwise; in any
event, you will not incur any fees as a result of the reimbursement. 
2.1.5 We may withhold reimbursement until we have received the goods back or you
have supplied evidence of having sent back the goods whichever is earliest.
2.1.6 If you have received goods in connection with the contract, we will collect the
goods, where delivery was included under the contract. If you collected the goods,
you shall send back the goods or hand them over to us at the uplift address, without
undue delay and in any event within 14 days from the day on which you
communicated your cancellation from this contract to us. The deadline is met if you
send back the goods before the period of 14 days has expired. 
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North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref DM/SL Date 28/09/23 
The Plan for North Lanarkshire - Delivering the Programme of
Work 2023-28 
From  Des Murray, Chief Executive  
E-mail murraydes@northlan.gov.uk Telephone 01698 302350 
Executive Summary
Since the Policy and Strategy Committee first approved the Programme of Work as the
delivery vehicle for The Plan for North Lanarkshire, an annual review process has ensured
that it has remained current, relevant, and deliverable in the face of a fast paced, rapidly
changing, and relentlessly uncertain local government environment. This process has
enabled Elected Members due consideration and approval of a significant volume of
Programme of Work reports which has not only enabled delivery of The Plan for North
Lanarkshire’s place based approach to continue at pace and at scale, but has also secured
the ongoing provision of critical frontline care, supports, and services for those individuals
most in need. 
This approach has also provided Elected Members with a wealth of information that has
both evidenced the extent of the successes which the council has achieved to date, and
allowed for due consideration in assessing the progress that has been made towards
turning the place based ambition set out in The Plan for North Lanarkshire into a reality. 
Following Policy and Strategy Committee approval of the new five year Programme of
Work to 2028, this report herewith fulfils the commitment set out in the report in March 2023
to provide an update in cycle 3 on the next steps and further development of the seven
priorities in the new Programme of Work. This report focuses on the work that has been
undertaken to date to maintain the momentum and translate the policy direction set by the
Programme of Work into delivery through the development of Delivery Plans and
supporting governance arrangements.   
At this midway point in year one of transitioning to the new five year Programme of Work,
progress made has also ensured a focus on sustaining a clear direction for delivery of
existing and continuing programmes and ensuring a one council approach prevails, with
all Programme of Work activity remaining aligned to live financial management and capital
planning developments that are running concurrently and that require inter-related
discussions and decisions in order to progress in a cohesive manner. 
Recommendations
It is recommended that the Policy and Strategy Committee: 
(1) Approve the update to the Programme of Work to 2028 in principle, recognising that
this report sets out an indicative high level Single Integrated Delivery Plan that will,
Item 5
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1. Background 
1.1 Approved in February 2019, The Plan for North Lanarkshire sets the strategic direction
not just for the council and partners, but for North Lanarkshire as a place.  It outlines
the shared ambition to make North Lanarkshire the place to Live, Learn, Work, Invest,
and Visit. 
1.2 The long-term vision in The Plan for North Lanarkshire provides a very clear focus and
compelling narrative in terms of what the council is working towards.  This vision of
inclusive growth and prosperity for all aims to bring equal benefits to all North
Lanarkshire’s communities and ensure a fairer distribution of wealth. 
1.3 The one Plan narrative of The Plan for North Lanarkshire has become embedded
consistently throughout all policy statements agreed by the council, as well as all
strategic management, strategy development, service delivery, and corporate
governance approaches.  As such, it has been the constant basis to enable the
Programme of Work to bring together strategic planning and community investment in
a cohesive manner and establish solid foundations for the place based approach.   
1.4 Four iterations of the Programme of Work have been approved by the Policy and
Strategy Committee since 2019 and this consistency of commitment to the long-term
vision and one Plan direction has led to significant achievements which have been
pivotal in maximising the potential of North Lanarkshire as a place.  These highlights
were reported to the Policy and Strategy Committee in March 2023 and included a
focus on £1.3bn of capital programme investment in North Lanarkshire’s communities. 
1.5 Members will recall the commitment made, and fulfilled, in terms of redeveloping the
fifth iteration of the Programme of Work and reframing it in line with the current North
Lanarkshire context presented through the 28 Health Check Indicators.  Approved at
the Policy and Strategy Committee in March 2023, the new Programme of Work to
2028 reflects a change in approach that aims to provide an even greater focus on
escalating the pace and depth of change that is essential to ensure a heightened and
more strategic focus on not only sustaining the economic and community aspects that
will enable local people and communities (and the place that is North Lanarkshire) to
thrive, but also on ensuring a more targeted approach to improving social conditions
and outcomes. 
1.6 Since the suite of Programme of Work reports at the Policy and Strategy Committee in
March 2023, successes have continued with the following: 
• £9.225m was secured from the UK Levelling Up Fund to support delivery of the
Town Vision for Cumbernauld, including the acquisition of The Centre
Cumbernauld which was completed in June 2023.
in the future, be supported by more detailed and financed Delivery Plans, and
(2) Are aware of the next steps (as set out in paragraph 2.9 of this report) and the
commitment made to present a follow up report to the Policy and Strategy
Committee in cycle 1 of 2024 containing the detailed Programme of Work Delivery
Plans and the supporting committee reporting timetable. 
The Plan for North Lanarkshire
Priority  All priorities
Ambition statement All ambition statements
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• Town Action Plans have been subject to public consultation and are nearing
completion for the towns of Airdrie, Motherwell, and Wishaw. 
• The 1,000th new build council home was completed on the site of the Holehills high
rise flats in Airdrie, which also saw completion of 11 low carbon (net zero) homes
which are part of a pilot to deliver sustainable and affordable homes.
• Significant progress has been made on the delivery of City Deal projects, including
the Ravenscraig Access infrastructure which saw the completion of the West Coast
Mainline crossing with the rail bridge being installed at Ravenscraig in April 2023,
as well as improvements completed in respect of access to Motherwell Train
Station which coincided with the upgrade to the station.
• Commsworld has delivered 250 of the planned 340 kilometres of ultrafast, full fibre
digital network and will complete the fibre rollout by November 2023.
• Riverbank Community Hub project in Coatbridge has been completed. This
comprises a primary school (that merges the former Carnbroe and Sikeside
primary schools), a 50-place nursery for children aged three to five years-old, a
drama area with ballet bars and mirrors, a full-size 3G sports pitch, a forest school
area, a growing garden, play chutes, a community room, sports courts, and a
kitchen area for culinary skills development.
• A new active travel route was opened for pedestrians and cyclists
between Craigneuk and New College Lanarkshire’s Motherwell Campus at
Ravenscraig.  This includes lighting, seating, and CCTV along the route with tree
planting planned for the autumn. 
• An initial award was secured from the National Lottery Heritage Fund for
consultation, feasibility studies, and research into a multi-million-pound
development project at Summerlee Museum of Scottish Industrial Life in
Coatbridge and the Rediscovering Airdrie heritage project.  This will hopefully lead
to subsequent funding awards to significantly expand and enhance the visitor
experiences and attractions on offer at Summerlee, and support the repurposing
and refurbishment of heritage buildings within Airdrie town centre.
• In May 2023 proposals were approved to consult tenants and stakeholders
regarding the second phase of the Tower Strategy re-provisioning which comprises
974 properties, including 8 tower blocks. Following a positive response to the
consultation, approval has been granted to progress with phase 2 of the re-
provisioning programme to create new, high quality, energy efficient housing that
will meet the current and future needs of the local area.
• £6.5m investment has commenced at Braidhurst Industrial Estate in Motherwell
(part funded from the Scottish Government’s Regeneration Capital Grant Fund) to
improve and expand available business space and upgrade the surrounding
environment to help create more employment opportunities.
• A small number of the 28 Health Check indicators (which aim to collectively provide
the context for North Lanarkshire as a place and which framed the new Programme
of Work to 2028) have had updated data published nationally since the report to
Policy and Strategy Committee in March 2023. The main points of note in the latest
results are that North Lanarkshire’s economy continues to show increasing and
positive growth in line with a positive position nationally, the number of people
economically active has shown a positive increase for the last three consecutive
quarters (although this has still not returned to pre-pandemic levels), and the
number of people claiming employment related benefits has remained steady and
lower than pre-pandemic levels. 
1.7  Following Policy and Strategy Committee approval of the new five year Programme of
Work to 2028, this report herewith fulfils the commitment set out in the report in March
2023 to provide an update in cycle 3 on the next steps and further development of the
seven priorities in the new Programme of Work. This report focuses on the work that
has been undertaken to date to maintain the momentum and translate the policy
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direction set by the Programme of Work into delivery through the development of
Delivery Plans and supporting governance arrangements.   
2. Programme of Work delivery and governance 
Programme of Work to 2028 
2.1 Members will recall the Programme of Work to 2028, approved at the Policy and 
Strategy Committee in March 2023, comprised seven priorities for delivery. 
• Transforming Places - To better plan and co-ordinate public and private sector
investment to deliver transformational change across town centres and local
communities at pace.   
• Invest in North Lanarkshire - Accelerated outcome delivery and investment via a
more streamlined advisory service and aligned operating model and
infrastructure plan.
• Sustainable Futures - Focus commitments to net zero carbon and climate
resilience and the associated energy solutions and investments required to make
it a reality.
• Resilient People - Deliver whole family support locally, when families need it, in a
way that addresses the impacts of poverty and reduces inequality.
• Brighter Futures - Support and improve educational attainment, employment
opportunities, entrepreneurship, and volunteering.
• Digital North Lanarkshire - Develop a skilled digital workforce, promote an
innovative, sustainable culture and be the digital leader for a transformed North
Lanarkshire.
• One Service - Ensure services are delivered, regardless of owner, in a
streamlined, efficient, and supportive model, with the overall vision of inclusive
growth and prosperity for all. 
2.2  The booklet accompanying the Programme of Work, which was distributed at the Policy
and Strategy Committee meeting in March 2023, set out more detail in respect of the
seven Programme of Work priorities.  This included an outline of what each aims to
achieve and the intended impact on the 28 Health Check Indicators, as well as initial
high level actions for delivery. 
Programme of Work Delivery Plans 
2.3 Since then, each of the seven Programme of Work priorities has been assigned a 
Senior Responsible Officer (SRO) and depute (who are Chief Officers and members of
the council’s Corporate Management Team) to lead on the development of the
supporting Delivery Plans.  The role of the SROs is to maintain an overarching focus
on ensuring each of the seven Programme of Work priorities are developed and
delivered in a way that ensures ongoing alignment to The Plan for North Lanarkshire.
The SROs are responsible for making the interconnections and managing the
interdependencies across the seven Programme of Work priorities, capitalising on
existing synergies, identifying potential economies of scale, and ensuring appropriate
cohesion and integration in the use of resources. The Corporate Management Team
retain strategic and holistic management oversight of the Single Integrated Programme
of Work across the council. 
2.4 Following a series of development sessions led by the SROs, each Programme of Work
has established its own high level Delivery Plan with indicative delivery dates and
indicative funding intentions.  These have subsequently been rolled up into a Single
Integrated Delivery Plan for the Programme of Work to 2028 which is set out in
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Appendix 1 with the following points of note: 
• The Single Integrated Delivery Plan in Appendix 1 represents a refined list of high
level Deliverables which reflects work undertaken to (a) review existing
programmes, projects, or activities that fall within the scope of the new Programme
of Work, (b) identify programmes of scale or related interdependencies that
required to be incorporated moving forward, and (c) identify potential new areas
where there were opportunities to add value and/or better co-ordinate existing
programmes, projects, or activities to meet the objectives of the new Programme
of Work and ensure a greater focus on scale and purpose.  Identifying these
Deliverables was prioritised in line with The Plan for North Lanarkshire and the
expected impact on the 28 Health Check Indicators.  
• The list of high level Deliverables in the Single Integrated Delivery Plan in Appendix
1 are, in principle, a roadmap to progress the shared ambition set out in The Plan
for North Lanarkshire and achieve inclusive growth and prosperity for all.  More
detailed Delivery Plans are in development and are progressing in conjunction with
concurrent financial planning priorities (in terms of future capital, revenue, and
savings proposals and prioritisation and the alignment required thereafter in terms
of budgets) in order to ensure fully informed, funded, and detailed Delivery Plans
are available for presentation to the Policy and Strategy Committee in cycle 1 of
2024.  The detailed Delivery Plans will thereafter be fully in place from 2024/25.   
2.5 In the meantime, there are many live developments that require ongoing oversight and
due consideration in the work required to finalise the detailed Delivery Plans; these
developments are summarised below. 
Nationally:
• The National Care Service (Scotland) Bill was introduced by the Scottish
Government in June 2022 with the intention of reforming how social care, social
work, and community health services are delivered in Scotland.  Developments in
this respect have been publicly reported over the last year and they continue to
unfold.  In June 2023, a further delay was announced to the Stage 1 scrutiny of the
Bill, and its first Parliamentary vote is now not expected until January 2024. Since
April 2023, COSLA has been engaged in intensive discussions with the Scottish
Government and a range of bodies1 with the aim of agreeing a framework to
progress with the National Care Service development.  Interim reports in terms of
Children’s Services relating to the Bill were published in June 2023 and a final
report is anticipated to be published towards the end of October 2023.  A
programme of work and engagement is underway in terms of Justice Social Work
Services relating to the Bill and a final report in this respect is due in late September
2023.  The impact of the proposals to create a National Care Service is the highest
risk on the council’s Corporate Risk Register for 2023/24.   
• Education - The report (All Learners in Scotland Matter: Our National Discussion
on Education), published in May 2023, sets out the need to sustain and build on
what is working well in the Scottish education system.  It also highlighted a need
to move ahead with overdue changes urgently as well as a need to plan for longer-
term future changes. Scottish Government and COSLA discussions are currently
underway in relation to the findings set out in the consultation report and it is
expected that the National Discussion data will form the basis for the way forward. 
• Public sector reform - As reported in the Accounts Commission’s Local
Government in Scotland Overview (May 2023) “councils are managing an 
1 The range of bodies include Society of Local Authority Chief Executive’s (SOLACE), Society of Local Authority
Lawyers and Administrators (SOLAR), Society of Personnel and Development Scotland (SPDS), Social Work
Scotland (SWS), CIPFA Local Government Directors of Finance, and Chief Social Work Officers.
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increasing programme of national reform … which comes with substantial funding
implications and increased uncertainty”.  In setting out the scale of the challenges
ahead for local government, the Accounts Commission’s view is that “it is only by
working more collaboratively that councils and their local partners, communities
and the third sector will be able to provide sustainable local services and deliver a
significant programme of national reform to tackle issues such as climate change,
child poverty, and inequalities”.  Although local government agrees that reform is
necessary, various discussions are underway at many levels across central and
local government (as well as across some wider public sector bodies) in terms of
the scale, scope, timescales, ultimate aim of any such reform, and the approach to
be taken.  As yet, there is no clarity or cohesion in terms of the next steps. 
• The Verity House Agreement - In June 2023, COSLA and the Scottish
Government agreed a new Partnership Agreement which set out the vision for a
more collaborative approach to delivering shared priorities for the people of
Scotland.  The Verity House Agreement sets out the agreement for Scottish and
Local Government to work together to (1) “tackle poverty (particularly child poverty
in recognition of the joint national mission to tackle child poverty)”, (2)“ transform
our economy through a just transition to deliver net zero (recognising climate
change as one of the biggest threats to communities across Scotland)”, and (3)
“deliver sustainable person centred public services (recognising the fiscal
challenges, ageing demography, and opportunities to innovate)”.  What this means
in practice though has yet to be determined. 
Locally:
• Financial outlook - An updated Financial Outlook (that takes in the three year
budget period 2024/25 to 2026/27) is scheduled to presented to the Policy and
Strategy Committee in cycle 3 of 2023, with Elected Member briefing sessions
expected during the autumn of 2023 in advance of the annual budget setting
process in February 2024. 
• Capital investment - As per the report to Policy and Strategy Committee in
December 2022, work is underway to develop a new Strategic Capital investment
Programme for 2024/25 to 2028/29.  It is expected that the Strategic Capital
Delivery Group (SCDG) will commence the capital bid process in mid-August 2023,
with bid evaluations being undertaken in November, and a prioritised list of capital
investment being submitted to the Policy and Strategy Committee for approval in
cycle 1 of 2024.  Inflationary pressures and market issues remain, however, and
the value of the capital programme in real terms is expected to be lower than
previous years. 
• Revenue Resources Budget Strategy - Developing the detailed Delivery Plans
for the Programme of Work is progressing in line with the agreed Revenue
Resources Budget Strategy principles, which includes (a) services ensuring “full
understanding and recognition of the revenue consequences of future capital
investment decisions to enable capital and revenue budget plans which are fully
integrated”, and (b) ensuring that opportunities to realise more efficient ways of
working, reduce costs, and redesign services are expected to flow from the
Programme of Work and “become the new drivers of future years’ savings”. 
Supporting governance arrangements 
2.6 To ensure Elected Members on the council’s Committees are provided with regular
monitoring and progress reports for the Programme of Work Delivery Plans, work is
underway to identify an associated committee reporting timetable. This is being
undertaken with due consideration of funding, deliverability, feasibility, and resourcing
and in line with work to finalise the detailed Delivery Plans.  As such, the intention is
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that a timetable of reporting to service committees for 2024/25 onwards (for each of the
seven Programme of Work priorities) will be available for reporting to the Policy and
Strategy Committee in cycle 1 of 2024. 
2.7 In the meantime, there are many live programmes and projects that are being
expanded on to reinforce the proven successes to date and are being continued in the
Programme of Work to 2028.  These have existing committee reporting obligations and,
as such, will fulfil Programme of Work committee reporting requirements during the
remainder of 2023/24 while the transition to the new Programme of Work takes place. 
This will include reports on City Deal, new supply programme, town centre
regeneration, phase 2 of the tower re-provisioning programme, town and community
hub strategy, leadership and operating model, and tackling poverty strategy. 
2.8 A range of other activities are also in progress to support the governance arrangements
for the Programme of Work; this includes the following. 
• To support Policy and Strategy Committee, Corporate Management Team, and
SRO oversight of the Programme of Work in line with respective roles,
developments are underway to establish strategic portfolio monitoring and
performance management arrangements and a quality assurance process. This
includes establishing an approach (In line with the council’s Project Management
Framework) whereby planned Programme of Work deliverables are tracked,
exceptions are reported / escalated based on a set of predefined parameters, and
corrective actions are highlighted where they are required.  This aims to ensure
that information reported enables decisions and action at the most appropriate
level and management focus remains on the right issues systematically. 
• An exercise is nearing completion to streamline existing boards and groups to
ensure the structures supporting delivery of the seven Programme of Work
priorities are reconfigured accordingly and consistently, have a clear purpose and
terms of reference, and there are well defined distinctions and reporting lines and
responsibilities in order to avoid any unnecessary bureaucracy. 
• As delivery of the Programme of Work requires a large volume of information,
guidance, resources, and capabilities, it is important to ensure a co-ordinated one
council approach that reflects the requirements of Best Value and the principles of
good governance at all times. For this reason a Framework for Governance has
been developed to support each SRO in their Programme of Work role. 
• A framework to facilitate a high-level assessment of risk within each of the seven
Programme of Work priorities has been developed by Audit and Risk.  In this
respect, a Strategic Position Risk Assessment (PRA) approach will be
implemented in the second half of 2023/24. 
• It is inevitable that change will become even more prevalent across the
organisation if the Programme of Work is to be delivered successfully within the
ongoing challenges of the local government environment. This could involve
change to reduce costs, improve productivity, fund investment in alternative ways
of working (e.g. prevention), achieve more for less, or to secure Best Value in terms
of a more efficient, effective, economic, or sustainable way of working.  For this
reason a Change Management Framework is under development to ensure a one
council approach through a structured (but flexible) framework that recognises the
need for effective change management throughout the lifecycle of an initiative, as
well as due consideration of the impact of change on people.  This is critical so the
people most affected are supported to transition smoothly and embrace, adopt,
and use the solution associated with the change and there is no gap between
intentions and results.  This is scheduled to be in place for 2024/25.
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Next steps 
2.9 As noted in paragraph 2.4, work is already progressing towards the follow up report for
the Policy and Strategy Committee in cycle 1 of 2024.  This includes: 
• Ensuring that detailed Delivery Plans have been finalised for each of the seven
Programme of Work priorities and are in place for 2024/25 onwards. This includes
due consideration of overlaps and interdependencies across the Programme of
Work and any partnership elements, as well as discussions on sequencing
activities and reinforcing the synergies required to maintain that one council
approach.  The timing of this allows for clear alignment to the Budget Strategy and
savings process, as well as the revised Strategic Capital Delivery Programme for
2024/25 to 2028/29. 
• An annual performance assessment in terms of looking back at Programme of
Work achievements during 2023/24 and looking forward to the year ahead (taking
into account all live national events and concurrent financial developments locally),
as well as reviewing the latest demographic, social, and economic profile for North
Lanarkshire provided through the 28 Health Check Indicators.  It is expected that
achievements reported in March 2024 will reflect existing programmes, projects,
and activities as well as early successes arising from the new Programme of Work
to 2028. 
• Updates to the 28 Health Check Indicators will continue to be kept under review to
assess the success of the Programme of Work in delivering on the long-term vision
set out in The Plan for North Lanarkshire.  One of the most significant enablers to
success will be that North Lanarkshire maintains a balanced, growing, and healthy
population that is supported by net inward migration. Currently North Lanarkshire’s
population is projected to increase by 0.3% to 2028 and thereafter decline by 1.2%
to 2043, with reductions in both the under 15 and working age populations,
compared to a substantial increase in the number of people of pensionable age. 
As the impact of such demographical change (which will erode the supporting
working age resource base) will add to the challenges in delivering the Programme
of Work, it is important to ensure that activity continues to impact positively on
population balance and growth. For this reason a stratified population target for
North Lanarkshire is under development to allow the impact of the Programme of
Work to be tracked over time and Delivery Plans recalibrated accordingly. 
• Largescale engagement in the spring of 2024 with Elected Members, employees,
communities, and partners will set out the journey of The Plan for North
Lanarkshire to date, as well as key successes achieved and the next steps required
to truly turn The Plan’s place based ambition into a reality.  Such an extensive
programme of engagement will aim to maintain the clear direction and long-term
vision that The Plan for North Lanarkshire provides and ensure the focus remains
steadfast on achieving inclusive growth and prosperity for all. 
3. Measures of success 
3.1 Measures of success will be evidenced through progress being made to deliver the
portfolio of Programme of Work programmes, projects, and activities and demonstrate
a positive impact on the place that is North Lanarkshire (as assessed through the 28
Health Check Indicators). 
4. Supporting documentation 
4.1 Appendix 1: Single Integrated Programme of Work high level Delivery Plan 
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Des Murray
Chief Executive 
5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
While there is no impact arising from the recommendations in this report, future
reports produced by Chief Officers in relation to the delivery of the Programme of
Work will be required to reflect any impacts in this respect. 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts have been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact?
While there is no impact arising from the recommendations in this report, future
reports produced by Chief Officers in relation to the delivery of the Programme of
Work will be required to reflect any impacts in this respect.
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts have been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact?
While there is no impact arising from the recommendations in this report, future
reports produced by Chief Officers in relation to the delivery of the Programme of
Work will be required to reflect any impacts in this respect.
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact?
While there is no impact arising from the recommendations in this report, future
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reports produced by Chief Officers in relation to the delivery of the Programme of
Work will be required to reflect any impacts in this respect.
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject?
While there is no impact arising from the recommendations in this report, future
reports produced by Chief Officers in relation to the delivery of the Programme of
Work will be required to reflect any impacts in this respect. 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?
While there is no impact arising from the recommendations in this report, future
reports produced by Chief Officers in relation to the delivery of the Programme of
Work will be required to reflect any impacts in this respect. 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?
While there is no impact arising from the recommendations in this report, future
reports produced by Chief Officers in relation to the delivery of the Programme of
Work will be required to reflect any impacts in this respect.
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?
While there is no impact arising from the recommendations in this report, future
reports produced by Chief Officers in relation to the delivery of the Programme of
Work will be required to reflect any impacts in this respect.
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed?
Work to establish Delivery Plans (and supporting governance arrangements) for
the Programme of Work contributes towards mitigating the risks on the Corporate
Risk Register for (a) managing strategic change and (b) governance, leadership,
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and decision making.
While there are no further impacts arising from the recommendations in this report,
future reports produced by Chief Officers in relation to the delivery of the
Programme of Work will be required to reflect any impacts in this respect.
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services.
While there is no impact arising from the recommendations in this report, future
reports produced by Chief Officers in relation to the delivery of the Programme of
Work will be required to reflect any impacts in this respect.
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC).
While there is no impact arising from the recommendations in this report, future
reports produced by Chief Officers in relation to the delivery of the Programme of
Work will be required to reflect any impacts in this respect. 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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Appendix 1 
Single Integrated Programme of Work high level Delivery Plan
Note, the delivery timescales are indicative as this depends on funding.  The funding intentions are also indicative at this stage. 
Deliverables
Delivery timeline
2023/24 2024/25 2025/26 2026/27 2027/28 2028 and
beyond
Transforming Places: To better plan and co-ordinate public and private sector investment to deliver transformational change across town centres and local communities at pace to attract more people to live, work, learn, and invest in North
Lanarkshire and improve economic outcomes and the health and well-being of residents.   
Deliver 1,680 new council homes between 2023 and 2028 and a further 1,826 by 2035 to help meet housing need and support town centre and
community regeneration.       
Review and update the New Supply Programme delivery plan to identify potential opportunities to accelerate / enhance the programme and explore
alternative tenure options to support economic and population growth.       
Develop a new Local Development Plan to support and facilitate future development in the right locations to help attract investment in new homes
and businesses and support sustainable communities and employment.       
Complete an Open Space Audit and develop an Open Space Strategy, including sports pitch strategy, to help ensure local communities have access
to good quality, well maintained open space to meet their needs.       
Develop a Local Transport Strategy to help prioritise available investment to ensure communities can access employment, education and leisure
opportunities, support inclusive economic growth, and contribute to reducing carbon emissions.       
Create 50kms of active travel routes by 2028  to help establish a network of safe, accessible walking / wheeling / cycling routes to help people access
employment, education and leisure opportunities, improve health and well-being, and reduce carbon emissions. 
Deliver the City Deal programme to improve connectivity and help support inclusive economic growth, including the completion of:
• Ravenscraig Access Infrastructure (March 2026)
• East Airdrie Link Road (Sept 2030)
• Orchard Farm roundabout (Sept 2025)
• Eurocentral strategic active travel links (Dec 2025)     
Develop a Business and Industry Strategy by 2024/25 including review of available sites, and progress 7 projects to remediate, develop or improve
sites to help create new employment opportunities. 
Develop Town Action Plans for each town centre in line with the agreed Town Visions (completing 3 town action plans in 2023/24 and 4 in 2024/25)
and progress delivery to help create sustainable mixed use centres that will attract investment in new employment and housing opportunities. 
Develop Delivery Plan for Cumbernauld Town Centre regeneration in 2023/24 and progress redevelopment plans and demolition of the Centre
Cumbernauld (with demolition commencing in 2027/28). 
Complete phase 1 Tower re-provisioning programme of 1,750 flats by 2025/26, and progress phase 2 comprising 964 flats.        
Complete 6 new build Town and Community Hubs, a £35m extension to Chryston High, and up to 18 schools / buildings extended or upgraded to
Hubs* by 2028 (and progress design development of a further 3 for delivery post 2028) to support the council’s asset rationalisation and maximise the
efficiency of the asset portfolio in transitioning to a new operating model that will lead to more positive outcomes for children, communities, and the
economy across NL.  This includes:
• Broadwood, Caldervale, and Buchanan Centre completed* and options appraisal for next 6 to be delivered 2024/25
• Riverbank Community Hub, Coatbridge (operational 2023/24)
• Chryston Community Hub and Health, Northern Corridor (operational 2023/24)
• St Kevin's Community Hub, Coatbridge (operational 2025/26)
• St Stephen's Community Hub, Coatbridge (operational 2026/27)
• Orbiston Community Hub, Bellshill (operational 2025/26)
• Gartcosh Community Hub, Northern Corridor (operational 2025/26)
• Chryston High extension and 3rd sector Early Years creation, Northern Corridor (extension completed 2026/27) 
external funding tbc
City Deal funding secured, subject to approved FBCs
VDLF, RCGF, PBIP external funding (VDLF, RCGF, PBIP) tbc
external funding (PBIP, LUF, etc) tbc
LUF external funding tbc
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Deliverables
Delivery timeline
2023/24 2024/25 2025/26 2026/27 2027/28 2028 and
beyond 
Invest in cultural and heritage assets, including Summerlee and Rediscovering Airdrie heritage initiative, to increase community pride and
awareness of local heritage and make North Lanarkshire an attractive visitor destination. 
Invest in North Lanarkshire:  To support and accelerate investment in North Lanarkshire, including the council’s own investment programme, through a collaborative, streamlined advisory service to help grow and sustain the economy and transform
communities.
Establish a small multi-disciplinary team, comprising planning, roads, estates, enterprise, protective services, building standards, and legal, to
deliver a Pilot project to provide an enhanced and co-ordinated advisory service to developers and prospective investors to help improve /
streamline the statutory consent process and maximise potential economic benefits.       
Based on learning from the Pilot and wider market engagement, review and develop proposals for an effective future operating model to make best
use of available resources, including charging for the enhanced Pre App service, and streamlining the process for obtaining statutory consents.       
Develop a Gate Check process for all major council investment projects, where statutory consents required, to ensure projects get the necessary
input from relevant services at an early stage and avoid potential increased costs and/or delays at a later stage.       
Support delivery of allocated sites within the Local Development Plan through development of effective delivery plans.       
Co-ordinate development of masterplans / development briefs and appraisal process for major council owned development sites.       
Review and develop process for the co-ordination of inward investment / business growth enquiries, including development of CRM system.       
Sustainable Futures: Focus commitments to net zero carbon and climate resilience and the associated energy solutions and investments required to make it a reality.
Develop a route map to net zero to provide an outline strategy as to how the council will move to net zero (including outline costs, timeframe, and
review periods).       
Undertake research with a potential energy partner to explore renewable energy and hydrogen generation projects as commercial opportunities
in North Lanarkshire.  This will include examining the business case for the delivery of larger scale energy generation / hydrogen production and the
delivery of smaller energy projects, including the introduction of solar farms on closed landfill sites and energy storage options adjacent to electrical
sub-stations.
Energy efficiency and
generation       
Improve asset sustainability through the development of the Live Labs 2 project to deliver more sustainable road resurfacing, deliver a social
enterprise pilot for environmental services, and increase recycling facilities across the area. 
Explore green energy funding options which will assist in the move towards net zero, for both council assets and businesses within North
Lanarkshire.       
Deliver low carbon North Lanarkshire assets through the delivery of Local Heat and Energy Efficiency Strategy (LHEES), Energy Efficiency
Standard for Social Housing (EESSH), decarbonisation of the council transport fleet, introduction of electrical vehicle charging infrastructure across
North Lanarkshire, and introduction of a waste transfer station and material recovery facility. 
Prepare a Climate Adaptation Plan (and budget) to mitigate climate change which will include nature based restoration, biodiversity enhancements,
flood reduction, community empowerment, better asset design and effective water management measures to ensure North Lanarkshire’s residents
and the council’s investments are properly protected for future generations.
Climate adaptation       
Develop nature based adaptations which will centre around the Country Parks for the Future programme and the Clyde Climate Forest. 
Improve North Lanarkshire’s assets to be climate resilient with a focus on flood prevention measures.      
Reduce climate impact inequalities including delivery of the actions within the council’s Air Quality Action Plan.      
Engage all stakeholders in climate adaptation decision making and delivery, with a focus on young people. This will be driven through the
council’s Climate Action Plan which will be reviewed to reflect the works being undertaken across this Programme of Work and others.      
external funding tbc
external funding tbc
external funding tbc
external funding tbc
external funding tbc
external funding tbc
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Page 58

Deliverables
Delivery timeline
2023/24 2024/25 2025/26 2026/27 2027/28 2028 and
beyond
Brighter Futures: Support and improve educational attainment, employment opportunities, entrepreneurship, and volunteering.
Increase availability of workforce employed in roles which fit industry needs and contribute to greater economic outputs.
NL academies      
Expand pathways and progression routes within key industry sectors to connect to employment.      
Develop employer engagement within each model to ensure full participation and increased work opportunities.      
Enhance attraction and advance equalities across key industry sectors.      
Grow full range of school vocational pathways for core sectors, including STEM (science, technology, engineering, and mathematics), digital
skills, construction, and health and social care.
Brighter futures
curriculum and pathways       Advance equalities within curriculum pathways 3-18 years.       
Map, develop, and implement play-based approaches in early years to develop a full play based learning offer.      
Drive the recovery of North Lanarkshire’s labour market to pre-covid levels and report on local labour market.
Employability and
community learning and
development      
Ensure continued expansion of supported employment programmes, increase opportunities for North Lanarkshire Industries to diversify and
integrate these with wider employability support.      
Develop and embed the Employer Charter within a broader range of businesses.      
Ensure integration of external employability funding with council led programmes via Local Employability Partnership.      
Establish volunteer baseline, covering current activity, training received, and availability for broader opportunities.
Volunteering      
Map community partnerships who offer volunteering opportunities and the current offer (baseline).      
Implement and maintain a system capable of capturing volunteers, skills, training and opportunities available.      
Implement and maintain a front-end website (one stop shop) for volunteering in North Lanarkshire.      
Map current entrepreneurship and self-employment provision across North Lanarkshire.
Entrepreneurship      
Develop entrepreneurship activities to drive activity where gaps and provision from the mapping exercise have been identified.      
Advance equalities and deliver targeted entrepreneurial support to under-represented groups through bespoke interventions.      
Expand experiential entrepreneurial activities and pathway programmes within education curriculum.      
Identify all relevant funding streams and how they fit together.
Funding and social value       Identify different timescales for funding and any potential gaps and future opportunities.      
Identify community benefits opportunities linked to each theme.      
Resilient People: Deliver whole family support locally, when families need it, in a way that addresses the impacts of poverty and reduces inequality.
Develop and deliver integrated offer of early practical, emotional, and financial support aligned to the community hubs to ensure the right support
at the right time to individuals and families.
Accessible and inclusive
family support      
Introduce a single point of contact to deliver early support in up to 14 community / town hubs in the first phase of the programme, using continuous
evaluation and co-production to develop a sustainable and effective model for the future built on the principles of the Promise.      
Implement GIRFE (Getting it Right for Everyone) approach in adult services to improve pathways to support.       
Introduce the Signs of Safety in children’s service as a transformative approach to strengthening families and addressing risks of harm.      
Embed the Close to Home initiative in both adult and children’s services to ensure that people benefit from effective support, connections, and
opportunities within their own communities.      
Implement a comprehensive new Tackling Poverty Strategy (2023-26) as the vehicle to continue to reduce child poverty, address inequalities, and
support active citizenship and growth.  Tackling poverty and
preventing homelessness      
Embed anti-poverty approaches within all service delivery with a particular focus on universal services, strengthening pathways to support from       Page 58 of 380

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Deliverables
Delivery timeline
2023/24 2024/25 2025/26 2026/27 2027/28 2028 and
beyond
health and education and using Multiply and MACA (money advice and consumer advice) to empower young people and individuals.
Evaluate the impact of the 2023-26 Strategy and Action Plan and develop a revised Tackling Poverty Strategy for 2026-29.      
Review and redesign housing support services for people experiencing (or at risk of) homelessness to ensure housing support services align with
the new Prevention duties and provide flexible, strength-based support to help people successfully sustain their accommodation and achieve positive
wider life outcomes.      
Implement a new crisis response and assertive outreach service in partnership with North Lanarkshire’s Alcohol and Drug Partnership to provide
immediate assistance to people experiencing homelessness or at risk of homelessness in need of an urgent response (outwith current service
provision) to prevent and reduce recurring homelessness and improve access to support and services.      
Review the Temporary Accommodation Strategy to identify current and future temporary accommodation requirements, giving key consideration to
the implementation of the Rapid Rehousing Transition Plan.      
To explore innovative ways to extend the reach of the Scottish Welfare Fund to assist people who are homeless or at risk of homelessness,
recognising the importance of furniture provisions in aiding positive tenancy sustainment outcomes.      
Develop the council’s approach to Community Wealth Building and associated implementation plan to strengthen community capacity and
wellbeing.
Strengthening community
capacity and wellbeing      
Embed equalities approaches and actions across all work with communities to maximise the influence, participation, and voice of all North
Lanarkshire’s citizens in the development of communities and services.      
Strengthen engagement, participation, and empowerment across communities to develop an integrated service offer that meets the needs of
communities.      
Develop a comprehensive local Trauma Plan to ensure that trauma informed practice and systems are embedded within the council’s operating
model.      
Implement the Trauma Plan with a focus on creating the culture and conditions across the council to enable staff to respond in ways which recognise
the impacts of trauma, promote recovery, prevent re-traumatisation, and ensure services and effective supports are accessible to / effective for those
who need them most. 
Engage with national Promise team in the HECM project (Human and Economic Cost Modelling) to scope spend on key service elements, and to
identify capacity to increase proportionate spend on prevention to support improved outcomes for children and their families and the
development of a sustainable service model for the future.
Investing in prevention      
Undertake a baseline costed analysis of individual journeys through support and services, comparing outcomes and costs of the traditional
service approach and the potential within the new operating model to support sustainable service design.      
Scope and identify current spend on family support and proportion of temporary / base budget funding with a view to maximising potential for
budget integration in support of key priorities and to addressing sustainability challenges should temporary funding be withdrawn.       
Map and enhance existing cash first and direct payment initiatives through the establishment of a supporting framework aligned with family
support principles to reduce stigma and empower families and the frontline workforce to tailor solutions to need.      
Digital North Lanarkshire: Develop a skilled digital workforce, promote an innovative, sustainable culture and be the digital leader for a transformed North Lanarkshire.
Create a mature and sustainable culture across the organisation to ensure that digitisation of council services provided to the public successfully
transition them to achieve the outcomes specified within The Plan for North Lanarkshire. 
Digital culture, leadership,
and knowledge      
Develop digital leaders to facilitate behavioural change required to enable service transformation within existing resources.       
Develop and deploy a self-adapting redesign framework to accelerate digital business transformation of critical council functions.       
Support development of a skilled workforce to foster consistent knowledge, improve digital adoption, and accelerate digital-first business capabilities.        
Ensure a connected / integrated digital experience to facilitate users to transition to efficient digital and hub-based services and become
empowered to be self-managing and digitally active. 
Improved customer
experience      
Implement smart community hubs to improve access to omni-channel, digitally enabled services, and experiences.       
Ensure accessible data to improve public reporting and transparency, streamline effort involved in RFI processes, and leverage business
development opportunities.      
UK SPF tbc
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Deliverables
Delivery timeline
2023/24 2024/25 2025/26 2026/27 2027/28 2028 and
beyond
Ensure useful, secure, compliant, and digital first applications are available to support critical but streamlined service delivery. 
Digital first operations       Facilitate fibre-enabled innovation to maximise the full potential of Internet of Things (IoT) and Artificial Intelligence (AI) technologies in service
delivery.       
Ensure single source of data to provide insights and evidence that support decision making and service planning.      
Develop an efficient digital and IT cost model to ensure scarce financial resources are aligned to vital enabling technologies. 
Performance optimisation       Enhance security monitoring to maintain effective access and control over council data as the council delivers the anticipated increase in its digital
footprint.       
One Service: Ensure services are delivered, regardless of owner, in a streamlined, efficient, and supportive model, with the overall vision of inclusive growth and prosperity for all.
Deliver the continued roll of the Leadership and Operating Model to ensure an effective community leadership approach, working with partners, as
the hub approach develops. Leadership and Operating
Model and asset
rationalisation       Align the asset rationalisation strategy with the Leadership and Operating model to ensure coherent phasing and maximise efficiency.      
Further develop workforce plans to ensure appropriate succession planning and alignment to the overall Programme of Work. Workforce      
Work with other boards to support delivery of priorities across the Programme of Work.
Working with other
Boards       Ensure practical implementation of Change Management Framework.       
Lead engagement with staff, trade unions, and partners about the Programme of Work to ensure understanding and alignment.      
Explore opportunities for shared services both within the council and with partners where appropriate to maximise efficiency.
Shared services and
public service reform       Maintain oversight of public service reform developments and ensure a co-ordinated response to external decision making which has a bearing on
council service delivery.       
Key to funding intentions (indicative): 
Strategic Capital Investment Programme 2023/24  Revenue 
HRA Capital - secured  External funding (fully funded) 
Indicative - Strategic Capital Investment Programme 2024/25 to 2028/29  External funding (partial, will require council funding as well) 
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Page 61

North Lanarkshire Council
Report
Policy & Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    JO’N/JMcK Date 28/09/23 
Active & Creative Communities – Review Outcome & Future
Sustainable Model 
From  Janie O’Neill, Chief Officer of Education (South)
James McKinstry, Chief Officer (Asset & Procurement Solutions)  
E-mail liddleh@northlan.gov.uk
hanlona@northlan.gov.uk Telephone 07973 726496
07939 280199 
Executive Summary
During the Council committee on 23 February 2023, the Chief Executive was instructed to
arrange a full review of Active & Creative Communities and Community Facilities (ACC),
and thereafter to submit the resultant findings in a report to a future Policy & Strategy
committee. 
In accordance with these previous instructions this report presents the outcome of the ACC
review.   
Recommendations
It is recommended that the Policy & Strategy Committee: 
1. Note the outcomes arising from the review of Active & Creative Communities
(including Community Facilities) and the resultant facilities now in scope for future
consideration.
2. Give approval to proceed on delivery of the outlined delivery model for Active and
Creative Communities and Community Facilities, supporting a service model based
on overall reduction of 39 venues/facilities with base budget adjustments for 5
facilities which have been repurposed.
3. Give approval for officers to begin working with affected groups to source alternative
locations for activity, where appropriate.
4. Agree the revenue savings resulting from the ACC review are incorporated into the
Council’s budget planning process for financial year 2024/25 onwards.
5. Otherwise note the contents of the report. 
The Plan for North Lanarkshire
Priority  All priorities
Ambition statement (22) Facilitate a North Lanarkshire wide approach to asset
rationalisation, including with communities and partners
Item 6
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1. Background 
1.1 This report outlines work undertaken to date for the Active and Creative Communities
Review (ACC) including 68 community facilities.   
2. Report 
2.1 ACC Financial Background 
2.1.1 A summary of the 2023/24 ACC budget is included in Appendix 1. It highlights the
Service has a gross expenditure budget of £51.2m which is supported by a
combination of customer income and membership fees, and Council funding. 
2.1.2  The maximum realisable saving which could have been achieved from the ACC review
was £21.5m. 
2.1.3 The ACC review was undertaken without a pre-determined financial target being set.
The outcomes from the review were based on criteria which assessed the available
operational and facility data.   
2.1.4 If a status quo position were maintained ACC operations would present an ongoing in-
year revenue burden for the Council. This is primarily due to the extremely challenging
historic income targets (budgets) which were set by the predecessor organisations
prior to formal insourcing. 
2.1.5 During the preceding budget cycle, ACC operations had an approved £5m savings
target. Previous operational decisions and management action has generated savings
of £3m. The remaining £2m saving was reversed during the 2023/24 budget setting
process, subject to a full review of ACC operations being undertaken. 
2.1.6 It was further acknowledged in the ACC budget motion from February 2023 that
‘additional savings options will be required to address significant forecast budget gaps’. 
An updated Medium Term Financial Plan (MTFP) report was submitted to the Policy &
Strategy Committee in June 2023 and provides supplementary information on forecast
Council funding and cost pressures. 
2.1.7 The Financial Outlook will be updated regularly through to finalisation of the Council’s
budget in February 2024.         
1.2 The contents are summarised into three operational areas with supporting financial
and staffing information. 
• Community Facilities
• Active and Creative Communities
• Community Pitch Strategy
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2.2  Overall Approach
2.2.1 In undertaking the review of ACC the overall approach was data-led and evidence 
based, taking a co-ordinated approach across services including Active & Creative 
Communities, Community Facilities (Facility Support Services) and the Hub 
Team to ensure the best outcome for communities. 
2.2.2 The review followed the accepted scoping criteria for an asset review and focused 
specifically on the following:
• Utilisation – based on actual usage, optimum usage, and space in building.
• Condition - information on condition of building from condition survey information
• Suitability – factors such as location, accessibility, and suitability of the internal
space 
Where appropriate, alternative factors have been considered to better understand the 
nature of services provided. Information on the scoring methodology is included in 
Appendix 3. 
2.2.3 The data driven approach allowed officers to identify and review instances of facilities
being underutilised, and to consider how best to promote the remaining estate to
enhance provision and provide busy, vibrant centres which are functional and
attractive to both communities and partners. The review also provided the opportunity
to explore potential alternative uses for underutilised facilities/sites to benefit North
Lanarkshire. The potential alternative uses could include community ownership,
repurposing, or commercial use.
2.2.4 In addition, work is currently being undertaken in conjunction with the Hub Operating     
Model Delivery Team to explore opportunities to integrate ACC activity into planned 
Hubs.
2.2.5 Officers have also considered the impact of the review across Community Board areas
and Table 1 details the current number of facilities within each area along with the
number of facilities considered as in scope. 
Table 1 Facilities by Community Board Area
Community Board  Current No.
of Facilities
In Scope
Options 
No. of
Remaining
Facilities
Airdrie  17 7 10
Bellshill* 12 6 6
Coatbridge (Includes Coatbridge
Community Centre which is also a
hub)**  12*** 5 7
Cumbernauld* 17 5 12
Kilsyth  6 3 3
Motherwell**  19 8 11
Northern Corridor 7 4 3
Shotts  6 2 4
Wishaw  10 4 6
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Sub Totals  106 44 62
Total 106 39 62
* Additional Provision within planned Sacred Heart/Lawmuir and Gartcosh Hubs 
**Includes 5 centres now used by education, new hub and leased, but remain within the
council’s portfolio 
*** Coatbridge Outdoor Sports Centre/Janet Hamilton Centre treated as one site 
2.3 Community Facilities 
2.3.1 The review of Community Facilities has identified 25 Centres (37% of Estate) that fall
into the criteria “In Scope – Less than 10 Hours” and are listed in Appendix 4. These
Centres have been identified due to:
• low utilisation, less than 10 hours usage on average per week
• being primarily utilised by another Council service/leased 
• Implemented / planned incorporation into new Hubs 
2.3.2 Subject to approval, it is anticipated that the phased cessation of in scope facilities can
be achieved over two years.  This will be fluid and efforts to deliver on the agreed  
approach as efficiently as possible will be a key focus. The phased approach to those
assets that are in scope would be proposed to allow the Council to firstly progress
those that can be made quickly with few barriers to implementation, while planning for
phase 2 which requires the relocation of facility users to appropriate alternatives.
Phase 3 relates to the movement of community facilities to planned hubs with
timescales requiring to be aligned to this process. Table 2 provides a breakdown of
the number of facilities included in each phase.  
Table 2 Phased Approach – Community Facilities
Phase Details No. Of
Buildings
Comments
1 Centres that have been
repurposed or used by other
service & buildings that are no
longer utilised 
9 Able to implement quickly 
2 Centres with low utilisation/poor
condition
14 Requirement to find
alternative locations for all
users
3 Centres to be incorporated into
new Hubs
2 Implemented in line with
timescales for new
buildings
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2.3.3 Within phase 1, there are 3 buildings which have transferred to Education, Children
and Families for repurposing for Early Years and ASN use. These include, New
Townhead CC, Daisypark CC and Wishawhill CC.  A further two - Calder Community
Centre was demolished some time ago and has now been replaced with the Riverside
Hub and Jerviston CC was transferred as a lease.  Therefore, none of these buildings
are part of the community facilities portfolio.  These buildings will not close but are now
repurposed and as such any additional Community Facilities budget held is now
surplus to requirements. 
2.4 Community Facilities Out of Scope.
2.4.1 For Community Facilities, the buildings out-with scope following the review have
been considered in terms of usage and separated into lists based on 10 to 20
average hours per week and those with 20 hours plus, average hours per  week,
(Appendices 5 and 6 respectively).  It is anticipated that with potential movement of
groups relating to the in-scope facilities, the hours in the remaining facilities will
increase.   
2.5 Museums & Collections 
2.5.1 North Lanarkshire has two main museum sites – Summerlee Museum of Industrial 
Life and North Lanarkshire Heritage Centre.  ACC also operate from three satellite 
centres in Colzium House, Kilsyth, Cumbernauld Library and Shotts Library. The 
museums service over the last two years has increasingly become further                             
integrated into the broader curriculum through enhanced links with schools. 
Overall, there has been a 68% increase in visitor numbers from 2021/22 to 
2022/23 and an 81% improvement in visits from schools.  Further details in Appendix 
7.
2.5.2 The council has recently been awarded a grant of £3.4m to invest in the re-
development of Summerlee, improving the visitor experience and opening up 
opportunities for community learning and the potential for new business support.
2.5.3 The condition of both main museums is considered good, with condition of the 
satellite sites monitored within overall library information.
2.5.4 No changes in provision are proposed for the museums service. 
2.6 Creative Resources & Venues 
2.6.1 ACC has three sites supporting the delivery of our creative  programme – Motherwell
Concert Hall & Theatre, Airdrie Town Hall, and Bellshill Cultural Centre.  In addition,
Cumbernauld Theatre (Lanternhouse) is shared with Cumbernauld Theatre Trust who
are responsible for the delivery of the theatre and cinema programme.  North
Lanarkshire Council supports community bookings from the Lanternhouse.
2.6.2 Following Covid enforced closures, activities delivered from ACC venues have
performed strongly over the last 2 years, with a 143% increase in footfall from 2021/22
to 2022/23 and a 194% increase in events and lets over the same period.  Further
details in Appendix 8.
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2.6.3 The Building condition of all four creative venues is considered “good to excellent”. 
Airdrie Town Hall continues to be used as an NHS vaccination site and will require
considerable remediation to the flooring when this arrangement ceases – expected to
be December 2023. Significant effort will also be required to recover the wedding and
party business lost to other venues during the period the hall was providing NHS
services.
2.6.4 No changes in provision are proposed for the creative/venue service. 
2.7 Community Libraries 
2.7.1 The Community Library service currently operates from 19 static libraries, alongside
mobile library provision delivered from 3 vehicles.  An outreach service is provided to
residents (generally for health reasons) who are unable to access a library. ACC has
recorded a 91% improvement overall in library footfall from 2021/22 to 2022/23,
however use of the library service has not recovered to pre-pandemic levels. This
downward trend of library usage in recent years is replicated by other authorities in
national surveys.
2.7.2 As outlined in Appendix 9, monitoring of library provision is based on the Performance
Management Framework for libraries. This framework considers the following criteria: 
Issues, returns, footfall and use of Public Access Computers. Additional criteria which
have been assessed include proximity to the nearest library and building condition
(Appendix 10).  The results of this assessment for 2022/23 are highlighted in the table
below. 
Table 3 – Community Libraries Ranked (Range of Factors)
22/23
Rated Score Across All
Categories Placing
Motherwell 9 1
Wishaw 13 2
Coatbridge 16 3
Cumbernauld 17 4
Airdrie 27 5
Kilsyth 44 6
Bellshill  48 7
Condorrat 63 8
Abronhill 66 9
Chryston 69 10
Viewpark 77 11
Newmains 81 12
Moodiesburn 83 13
Shotts 84 14
Chapelhall 87 15
New Stevenston 91 16
Newarthill 99 17
Stepps 107 18
Cleland 109 19
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2.7.3 In considering the potential future model of a library service in North Lanarkshire and
an expectation that changing habits requires a different approach to service provision,
it is proposed that future delivery is focused on the eight town centre locations with the
addition of Chryston as the centre of the new community hub and a reduced branch
provision across North, Central and South areas – namely it is proposed that we retain
Condorrat Library, Chapelhall Library and Newmains Library.  The council does not
own the building which sites Newmains Library and further discussions will be required
with the building owner before final recommendations are made on the future of the
facility.  Cumbernauld Library, although in reasonably good condition is within a
problematic location in The Centre, Cumbernauld.  Discussions are underway to
consider alternative sites for this town library.  As is already under development in
some sites, service provision from the libraries will be diversified to allow customers to
access a range of services from internal and external partners, in addition to ongoing
improvements to learning provision and increased focus on groups and activities for
young people.  We would propose consideration of using local community centres,
where available, to offer some form of book offer to local residents – similar to the
borrow/return option often seen in supermarkets.
2.7.4 The mobile library service is also in scope for consideration.  The council currently has
three vehicles – two of which are owned, and one is coming to the end of a lease
agreement.  Unfortunately, the vehicles are prone to mechanical issues – during
2022/23 a total of 260 days were lost across the mobile library service due to the
vehicle being unavailable.  The cost of replacing all three vehicles is likely to be
prohibitive.  It is expected that Outreach Services to vulnerable members will continue
to be provided.
2.7.5 As with community facilities, it is anticipated that in-scope facilities could be delivered 
over two years, with three distinct implementation phases.  An approach is outlined 
below.  
Table 4 Phased Approach – Community Libraries
Phase Details No. Of
Buildings
Comments
1 Libraries currently not in use or
shared by partner group.
Mobile Service Provision
2  Able to implement quickly 
2 Libraries with low utilisation/poor
condition
2 Requirement to find
alternative locations for all
users
3 Libraries with more use by groups
or existing lease arrangements
(Newmains)
3 Requirement to find
alternative locations for all
users. Consider use of
existing estate, wherever
possible. 
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2.8 Active NL
2.8.1 The Active NL estate supports the delivery of sport and leisure activity and is primarily
operated from 16 key locations with two additional centres used by single community
groups.
2.8.2 When activity began to recover following lockdown, the return of customers to the key
Active NL sites has been significantly higher than expected.  For example, in May 2021
there were 9,000 active sports memberships, and as of June 2023 this number has
increased to 33,717, an uplift of 274%.  Further details in Appendix 11.
2.8.3 Some sites have performed better than others, and a ranking of sites based on footfall
is summarised in the table below. 
Table 5 – Active NL Ranked (Footfall) 
Overall Venue Ranking 
(Based on 2022/23 data) 
Footfall Ranking   
Wishaw Sports Centre 472,360 1
Ravenscraig Sports Centre 466,919 2
Tryst Sports Centre 429,493 3
Sir Matt Busby Sports Cen 353,271 4
Time Capsule 347,639 5
Airdrie Leisure Centre 327,987 6
Broadwood Leisure Centre 308,151 7
Kilsyth Swimming Pool 139,681 8
John Smith Pool 91,969 9
Shotts Leisure Centre 63,532 10
Iain Nicholson Centre 44,038 11
Lochview Golf Centre 32,035 12
Keir Hardie Centre 20,005 13
Palacerigg Golf Course 18,908 14
Aquatec 18,193 15
Birkenshaw Sports Centre 4,527 16 
2.8.4 Building condition is a critical factor in considering the overall estate. With the
exception of those sites with swimming pools, full condition surveys were last
undertaken in 2016-18 and costs shown are indicative. Such costs will relate to a range
of works including essential maintenance, health and safety improvements and
equipment upgrades.  Further details in Appendices 12 and 13. Taking both footfall
information and condition detail into consideration, alongside the need to ensure a
balanced provision across the authority, 12 sport, and leisure facilities are in scope for
consideration – 10 leisure sites and 2 standalone centres.  Where such centres have
well-used outdoor pitch facilities attached, it is proposed we consider options to allow
these facilities to remain in place.  An example is the recently developed 3G pitch at
the Keir Hardie Sports Centre.
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2.8.5 A phased approach to the rationalisation of the Active NL estate is proposed as
outlined below.  Again, a planned approach over 2 years and in 3 distinct phases is
considered appropriate:
Table 6 Phased Approach - Active NL
Phase Details No. Of
Buildings
Comments
1 Centres with low usage.  Options
available immediately to transfer
any users.
4  Able to implement quickly 
2 Centres with low utilisation/poor
condition or local alternative site
available.
3 Requirement to find
alternative locations for all
users
3 Centres where additional
consultation with stakeholders
may be required.
5 Requirement to find
alternative locations for all
users.   
2.8.6 To demonstrate overall usage over a longer period of time, Appendix 14 shows 
trends for both Community Libraries and Active NL from 2018/19 to 2022/23.
2.9 Summary of Findings and Next Steps
2.9.1 Appendix 15 outlines a summary of the potential facilities that are “in Scope” as a
result of the review process.  In total 44 facilities have been assessed as “in scope”. In
summary 20 community facilities are considered “in scope”, in addition as per
paragraph 2.3.3 above, 5 facilities will remain open with a base budget adjustment. 
With a further 19 facilities which are part of the wider ACC estate.   
2.9.2 During the previous review, analysis was undertaken to identify current facility users
and consider suitable alternative locations. This work is currently being revisited and
updated. This assessment will inform the alternative options available for facility users
which allows an understanding of the impact that these changes will have on
communities, particularly in relation to the distance between facilities. 
2.9.3 Potential alternative options for community facility users are High Schools, Primary
Schools, Hubs, remaining Community Facilities, and alternatives within the local
communities, 3rd party facilities such as church halls, territorial army halls etc. Early
work has identified that some smaller communities may be impacted and that it may
not be possible to accommodate all groups at their preferred location/time. 
2.9.4 Subject to approval to proceed, a two-year implementation plan will be developed
based on the phased approach outlined within the report.
2.9.5 A key aim of the review is to ensure that buildings are repurposed to enhance North
Lanarkshire and a review will be undertaken to fully understand the options for the
buildings, considering factors such as location, valuation, and associated land.
Potential considerations are Community Asset Transfer, sale, demolition for Housing
development and repurposing. 
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2.9.6 It is recognised that potential interest in community ownership/usage options is likely
to increase demands on the Community Partnership Team who work with local groups
to find the most appropriate options to support their aspirations.  Further details on
potential impact and resource requirements are outlined in Appendix 19.
2.10 Community Pitch Strategy (CPS)
2.10.1 In early 2022, North Lanarkshire Council engaged EKOS – a leading consultant
specialising in economic and social research – to undertake a detailed analysis of
supply and demand of sports pitches (grass and artificial) across the authority.
2.10.2 From this research, a detailed picture emerged and a better understanding of the
challenges and expectations of local clubs and groups was presented. A set of
recommendations was put to the council to consider under the themes of protect,
enhance, maximise, additional need and evidence.
2.10.3 Over the last few months, a team of officers from across the council have been working
with key stakeholders including national governing bodies (NGB) and leagues to
consider what is possible within the financial envelope available and where evidence
is available, what additional investment may be required.
2.10.4 This report sets out those initial findings with an outline of planned next steps for
consideration.
2.11 Background
2.11.1 The Council currently have 293 sports pitches spread across the authority, made up
of different sizes and surfaces.  This number does not include the 71 red ash pitches
(blaes) which are now redundant in terms of their capacity to accommodate any formal
sporting activity - some of these pitches are still used as open spaces for informal
activity or are within the school estate. There are a significant number of 3G and 2G
pitches of varying sizes which accommodate most of the sports bookings for both
training and match play across a range of sports. Split across the 9 community board
areas, the position is as follows: 
Table 7 – Sports Pitches by Community Board Area
Community
Board
2G 3G Grass Hybrid Athletics Grand
Total
Motherwell 2 11 40 1 1 55
Airdrie 6 7 29  1 43
Wishaw 5 9 26 1 2 43
Coatbridge 7 5 27  1 40
Bellshill 3 3 26   32
Cumbernauld 2 14 15  1 32
Shotts  1 21   22
Northern Corridor 3 1 12   16
Kilsyth 2 2 6   10
Total 30 53 202 2 6 293 
2.12 Key Findings from Analysis
2.12.1 In considering the key findings of the review, the following points were highlighted:
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• Demand for sports pitches varies considerably on a day-to-day basis.
• Overall demand for grass pitches is low at only 15%.  This rises to 22% at times
of peak demand.
• Unused grass pitch capacity could be better used to meet peak time demands
especially for match play for smaller sided games and younger age groups 
where levels of wear and tear are less than for full adult matches. 
• Much greater use could be made of those 3G pitches currently booked by
school estate to alleviate the pressures at times of peak demand. 
• As expected, capacity across council wards vary – many have a great deal of
unused capacity which could be better managed through changes to match
play timings and sharing of facilities.
• The primary reason for demand levels being so high for 3G pitches during peak
periods is the requirement for youth football to kick off between 09:00 and
12:00 on a Saturday morning. More flexibility form clubs and leagues could
allow fixtures to be scheduled on Friday nights, Saturday afternoons and 
Sundays when there is significantly more 3G pitch capacity available. 
2.13 Strategic Recommendations
2.13.1 The strategic recommendations have been developed via the combination of
information gathered during consultation, analysis of supply and demand and site visits
which culminated in the production of an assessment report (Dashboard), as well as
key drivers identified for the Strategy.  Appendix 16 provides details of the original
recommendations and the council’s proposed response following discussion with key
internal and external stakeholders. In summary, key recommendations for
consideration include: 
• A tiered system of maintenance for grass pitches to be introduced from June
2024 (in advance of new football season).  This will be based on current
usage/bookings and contingent on Active & Creative Communities proposal to
remove a number of pitches from our portfolio as bookable pitches (detailed in
Appendix 17).  It should be noted that some sites listed have never been
available as bookable spaces and are open, greenspace used for unstructured
play.  Further information on this proposal is shown in paragraph 2.15.2.
• As was detailed in in the original analysis, some areas would benefit from 
additional investment.  A number of bids have been submitted for consideration 
in the new capital plan and will be determined in due course.  Details of 
submitted bids are shown in Appendix 18.  A re-prioritisation exercise will be 
carried out once outcome of process is known.
• Currently out to tender, the council will introduce a new Corporate Booking 
System which will allow a shared approach across Active & Creative 
Communities and the Community Facility team.  The shared system provides 
a stronger link between strategic asset planning and operational management 
and delivery.
• To support, a new online booking system is currently under development for 
clubs.
• To improve availability of pitches, all clubs submitting a regular let will be 
required to be made in partnership with a second club to share pitch time 
(home/away).  This prevents ongoing problems with pitch blocking in some 
areas.
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• Both service areas are in the process of introducing up-front payment by direct 
debit for pitch time – again to prevent some issues around payment failure.
• For June 2024, new cancellation policies will be introduced to discourage 
current problems with last minute cancellation.  In such cases, it is often too 
late to find a replacement booking – financial loss to the council and a waste of 
pitch time.
• All pitch pricing will be aligned from June 2024.  While the majority of prices are 
already aligned, Active & Creative Communities is considering a new approach 
which will reduce the cost of pitches for 16–18-year-olds.  Prices in the school 
estate do not increase to the age of 18 at present.  This approach supports 
both the Tackling Poverty and Health & Wellbeing agenda of the council and 
will require further discussion with Financial Solutions.
• Regular engagement now in place with NGBs and Leagues.  We are working 
with both groups to introduce greater flexibility in match time.  Moving away
from Saturday morning fixtures will spread demand.  We await feedback from
the Leagues, but SFA and SYFA are very positive about this approach.
• For further discussion with Financial Solutions, we would propose that any 
capital receipts that may be generated in the future are secured for re-
investment into pitch investment.
2.13.2 The recommendation to introduce a tiered system of maintenance, working with
colleagues in Environmental Assets, recognises the need to manage finite resources
while prioritising support to those assets that are most used.  This approach is
dependent on reducing the number of sites available for booking for formal sporting
activity.  Some of the sites listed in Appendix 17 are still listed as bookable space in
the leisure management system but have not been used in at least three years.  Some
of the assets listed are better described as open, green spaces.  Some are too small
to be used by sports teams and are used by the community as “kickabout” spaces or
for recreation/dog walking.  Some are problematic due to drainage issues and again,
cannot be made available as they will not meet the standard required for match play. 
This recommendation does not mean that such sites will no longer be available to the
local community, and the council may wish to preserve them for community use. 
Ultimately, it will be for the council to determine how such spaces are used in the future. 
They will continue to be maintained in line with standards for other open space areas.
2.13.3 Should the decision be taken to reduce the overall pitch estate; discussions will need 
to commence with sportscotland.  The Town and Country Planning (Development 
Management Procedure) (Scotland) Regulations 2013 sets out the requirement for 
planning authorities to formally consult with sportscotland on any planning application 
for development that is likely to:
• result in the loss of an outdoor sports facility, or
• prejudice the use of an existing outdoor sports facility for that purpose. 
There may also be a requirement for a compensation payment to be made in these
circumstances.
2.13.4 It is recognised that the potential impact of the buildings in scope will also affect the
council’s recent review of polling districts and polling places in North Lanarkshire. 
Early discussions have taken place with a view to identifying alternative locations,
should members choose to support the position outlined in this report.
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2.14 Forecast Financial and Staffing Impact
2.14.1 The table below summarises the indicative savings position at this stage of the review
process based on 2023/24 budget information. Further detailed information is provided
in Appendix 20.  
Activity Annual
Saving
(£m)
ACC Sports & Leisure Venues 5.063
Community Facilities 0.651
Libraries 0.640
Sub-total 6.354  
Less Reinvestment: 
Realignment of Historic Budgets (1.250)
Creation of Earmarked Budgets to Support
Business Plan Objectives
(0.400)  
Indicative Net Saving 4.704 
2.14.2 In this scenario an indicative net savings contribution of £4.704m from the ACC review
could be incorporated into the Council’s financial modelling for the budget cycle
beginning in 2024/25.  
2.14.3 At this stage the financial modelling assumes £1.650m of the gross saving is re-
invested within ACC. The first element (£1.250m) of the re-investment will allow ACC
to be placed onto a robust financial footing going forward by realigning (predominantly
income) budgets which will more realistically match actual activity and customer
receipts. 
Secondly, the ACC proposals reference an updated pitch strategy which, for example,
includes a potential increase in the number of synthetic pitches, and links to wider
Council initiatives such as hub delivery models. To support the ongoing sustainability
of these proposals a recurring budget of £0.400m has been included in the ACC
modelling assumptions.           
2.14.4 At this stage, the assumed phasing of the indicative net saving of £4.704m is £2.500m
in 2024/25 with the balance of £2.204m achieved in 2025/26. The actual phasing will
be partly determined by the timing of the formal Council decision making process and
outcome of engagement with stakeholders in matters such as community asset
transfers. 
2.14.5 Officers will continue to monitor and update the savings value/phasing assumptions as
the review outcome and decisions, and detailed implementation plans are further
developed and rolled out. 
2.14.6 In total, the review proposals indicate a reduction in staffing of approximately 110 FTE.
In the period through to the formal implementation date, the Service will minimise the
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actual number of affected staff through actions such as vacancy management and
rotation. 
2.14.7 If the proposals are approved, the Service management team will apply the Council’s
relevant HR policies and procedures including full employee and trade union
consultation. It is anticipated the proposals can be implemented without the
requirement for compulsory redundancies. 
2.15 Equality Impact Assessment and Fairer Scotland Duty 
2.15.1 The outcome of the review also requires services to ensure that Equality Impact
Assessments are undertaken. Initially this will be one generic assessment and if
approved then follow up individual site assessments will also be undertaken.  The EIA’s
are part of the implementation process and are continuously updated, taking into
consideration community engagement with users of the services. 
2.15.2 Subject to approval, engagement and consultation will take place with users of facilities 
to identify suitable alternative venues for activities and bookings where possible. 
While, on initial analysis, capacity exists to accommodate many users at other facilities 
locally, this may not be possible in all circumstances for every user or group. 
However, priority will be given to this engagement exercise to establish requirements 
with users themselves. 
3. Measures of success 
3.1  A thriving and sustainable council service which supports the delivery of culture, sport,
leisure, and community facility services. 
4. Supporting documentation 
Appendix 1 Subjective Budget Classification by Function.
Appendix 2  Subjective Budget Classification by Operational Activity.
Appendix 3  Asset Management Scoring Methodology.
Appendix 4  Community Facilities – Less than 10 hrs Average Usage Per Week.
Appendix 5  Facilities between 10-20 hrs Average Usage Per Week.
Appendix 6 Facilities with Usage of >20hrs Average Usage Per Week.
Appendix 7 A&CC Estate Museums and Collections Usage.
Appendix 8 Creative Venues- Usage Figures Concert Hall and Theatre.
Appendix 9 Community Libraries - Usage Figures.
Appendix 10 Community Libraries – Building Condition and Cost Per Visit.
Appendix 11 Active NL, Footfall Trends.
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Appendix 12 Active NL, Conditional Surveys.
Appendix 13 Active NL, Swimming Pool Conditional Surveys.
Appendix 14 Footfall Trends – Community Libraries & Active NL: 2018/19 to 2022/23 
Appendix 15 Overall Facilities “In Scope”
Appendix 16   Strategic Recommendations from Community Pitch Review.   
Appendix 17  Review of Open Spaces/Sports Pitches.
Appendix 18  Submitted Capital Investment Bids (Pitches) 
Appendix 19 Community Ownership – Process Outline, Options, and Impact 
Appendix 20 Indicative Savings Per ACC Facility 
Janie O’Neill      James McKinstry
Chief Officer of Education (South)   Chief Officer (Asset & Procurement 
Solutions) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The EQIA highlights that there are a number of potentially detrimental impacts on a
range of groups.  The EQIA is a dynamic process and it will be further updated
once engagement with groups has commenced (and subject to approval). 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☒ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Financial impact of proposals have been included within report. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Any subsequent action taken will be in line council policy and procedures.
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
We are advised that there are no legal implications – this will be kept under review.
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
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Yes ☐ No ☐ 
5.6  Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
The proposal within the paper which relates to the introduction of a Corporate
Booking System has been fully supported by Business Solutions. 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☒ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Full discussions with Corporate Communications are ongoing.
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed?
There are risks around potential challenge and reputational damage.  All are being
managed with appropriate support from colleagues.
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒  
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Where children/young people are impacted by potential loss of venues/sites, we
would anticipate being able to move services to an alternative location. 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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APPENDIX 1
Subjective Budget Classification by Function 
A more detailed breakdown of budget allocations within ‘Leisure’, ‘Culture’, and ‘Community
Facilities’ is contained in Appendix 2. 
North Lanarkshire Council
Active & Creative Communities | Community Facilities
Financial Year 2023/24
Budget Summary
Subjective Description 'Leisure' 'Culture' 'Community
Facilities' TOTAL
Employee Costs 14,396,297 6,658,118 2,351,907 23,406,322
Property Costs (Excluding NDR) 4,531,518 799,621 1,542,812 6,873,951
Property Costs (NDR) 3,011,037 821,299 1,075,346 4,907,682
Supplies & Services 1,553,876 1,746,095 146,067 3,446,038
Transport & Plant 60,260 31,020 7,254 98,534
Administration Costs 1,206,785 242,755 51,804 1,501,344
Payments to Other Bodies 59,734 167,692 439 227,865
Transfer Payments 0 0 0 0
Capital Financing Costs 6,057,415 4,579,052 0 10,636,467
Revenue Financing Costs 0 0 0 0
Other Costs 144,033 0 411 144,444
Total Expenditure 31,020,955 15,045,652 5,176,040 51,242,647
Income (15,652,878) (2,551,823) (816,103) (19,020,804)
Net Revenue Budget 15,368,077 12,493,829 4,359,937 32,221,843
Less:
Unfunded Pensions (96,764) 0 0 (96,764)
Capital & Revenue Financing Costs (6,057,415) (4,579,052) 0 (10,636,467)
Maximum Realisable Saving 9,213,898 7,914,777 4,359,937 21,488,612
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APPENDIX 2 - Subjective Budget Classification by Operational Activity 
Subjective Description HQ Venues Sport Dev. Maintenance External Total Leisure
Employee Costs 384,644 12,167,378 1,069,949 603,326 171,000 14,396,297
Property Costs (Excluding NDR) 730 4,383,095 34,393 113,300 0 4,531,518
Property Costs (NDR) 35,320 2,975,717 0 0 0 3,011,037
Supplies & Services 827,607 592,722 53,030 80,517 0 1,553,876
Transport & Plant 1,869 14,403 5,630 38,358 0 60,260
Administration Costs 337,347 857,775 11,663 0 0 1,206,785
Payments to Other Bodies 1,136 53,836 4,762 0 0 59,734
Transfer Payments 0 0 0 0 0 0
Capital Financing Costs 6,057,415 0 0 0 0 6,057,415
Revenue Financing Costs 0 0 0 0 0 0
Other Costs 523 90,507 4,761 48,242 0 144,033
Total Expenditure 7,646,591 21,135,433 1,184,188 883,743 171,000 31,020,955
Income (1,967,265) (13,131,281) (346,100) (37,232) (171,000) (15,652,878)
Net Revenue Budget 5,679,326 8,004,152 838,088 846,511 0 15,368,077
Less: 0
Unfunded Pensions (96,764) 0 0 0 0 (96,764)
Capital & Revenue Financing Costs (6,057,415) 0 0 0 0 (6,057,415)0
Adj. Net Revenue Budget (474,853) 8,004,152 838,088 846,511 0 9,213,898
Subjective Description HQ Libraries Museums Creative Servs. External Total Culture
Employee Costs 125,451 3,497,129 1,330,751 1,704,787 0 6,658,118
Property Costs (Excluding NDR) 22,575 392,410 242,756 141,880 0 799,621
Property Costs (NDR) 0 430,827 238,002 152,470 0 821,299
Supplies & Services 122,622 404,966 121,890 1,096,617 0 1,746,095
Transport & Plant 3,757 2,746 14,315 10,202 0 31,020
Administration Costs 15,905 34,656 43,595 148,599 0 242,755
Payments to Other Bodies 20,168 11,737 32,948 102,839 0 167,692
Transfer Payments 0 0 0 0 0 0
Capital Financing Costs 4,579,052 0 0 0 0 4,579,052
Revenue Financing Costs 0 0 0 0 0 0
Other Costs 0 0 0 0 0 0
Total Expenditure 4,889,530 4,774,471 2,024,257 3,357,394 0 15,045,652
Income (9,909) (182,056) (278,392) (2,081,466) 0 (2,551,823)
Net Revenue Budget 4,879,621 4,592,415 1,745,865 1,275,928 0 12,493,829
Less: 0
Unfunded Pensions 0 0 0 0 0 0
Capital & Revenue Financing Costs (4,579,052) 0 0 0 0 (4,579,052)0
Adj. Net Revenue Budget 300,569 4,592,415 1,745,865 1,275,928 0 7,914,777
Subjective Description Comm. Facilities
Employee Costs 2,351,907
Property Costs (Excluding NDR) 2,618,158
Property Costs (NDR) 0
Supplies & Services 146,067
Transport & Plant 7,254
Administration Costs 51,804
Payments to Other Bodies 439
Transfer Payments 0
Capital Financing Costs 0
Revenue Financing Costs 0
Other Costs 411
Total Expenditure 5,176,040
Income (816,103)
Net Revenue Budget 4,359,937
Less:
Unfunded Pensions 0
Capital & Revenue Financing Costs 0
Adj. Net Revenue Budget 4,359,937
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Appendix 3 - Asset Management Scoring Methodology 
Community Facilities 
Suitability – Service suitability takes account of a number of property related criterion:
location, accessibility, environment, safety & security, space, fixtures & fittings, image, service
delivery. The quantitative banding applied to the average of each score is as detailed below: 
A – 81-100 Suitable
B – 61-80 Acceptable
C – 41-60 Not Ideal
D – 0 – 40 Unsuitable
Suitability is not a criterion that would be solely used to justify the rationalisation of a property
unless there are suitable alternative premises available. 
Utilisation is a measure of the extent of the use made of an asset. The methodology applied
measures the average hours per week utilised in comparison to the available hours, taking
cognisance of the number of spaces available within each of the premises. 
A – 60 – 80% 
B – 40 – 60% 
C – 25-40% 
D – Under 25% 
The % utilisation of the property is considered in conjunction with the % utilisation of
alternative premises whilst taking into consideration the Service Asset Management Plan. 
Condition – This criterion relates to the current scoring mechanism applied by property
services to determine the condition score of a building. The total outstanding cost identified
from the condition survey is measured in terms of the square metre floor space within the
facility. The cost identified would return the accommodation available to let to a satisfactory
condition, however this would not include the adaptation or refurbishment of facilities. 
A – £0 to £30 per square metre 
B - £31 to £150 per square metre 
C - £151 to £300 per square metre 
D – over £300 per square metre
Asset Management Scoring Methodology (Culture, Sport & Leisure)
For the remainder of the A&CC estate, the key factors considered in this exercise have been
footfall/usage (this includes a reflection of the numbers of lets and events held) and building condition. 
For Community Libraries performance is based on service performance and the Council agreed
Performance Management Framework for library Services. This framework is based around the
following factors:  Issues, returns, footfall and use of Public Access Computers.  Additional factors,
also monitored, include proximity to nearest library and condition of building. 
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Appendix 4
Community Facilities identified as “In Scope”. 
Majority have < 10 hrs average usage per week. 
Area Community Facility Average
Hrs per
week
Utilisation
Score
Condition
Score
Suitability
Score
Airdrie
Chapelhall Community Facility (formerly
known as Senior Citizens Centre).
0.00
D B C
Airdrie Rochsoles Community Facility  0.08 D A B
Airdrie Airdrie @ Home Community Facility 1.62 D B NA
Airdrie Caldercruix Community Facility  1.76 D B D
Airdrie Glenmavis Community Facility  3.87 D A B
Airdrie Plains Community Facility  10.00 D B A
Bellshill Holytown Community Facility** 30.24 D C D
Bellshill Hattonrigg Community Facility  8.71 D B B
Bellshill Joe McKay Community Facility* 39.96 C B A
Coatbridge Calder Community Facility *** 0.00 D B B
Coatbridge New Townhead Community Facility *** 0.00 D A A
Coatbridge Shawhead Community Facility  10.00 D B B
Cumbernauld Westray Community Facility   0.00 D C D
Cumbernauld The Village Community Facility  8.45 D B A
Cumbernauld Westfield Community Facility 9.61 D A B
Kilsyth Burngreen Community Facility 6.55 D B B
Kilsyth Antonine Community Sports Hub 9.31 D A B
Motherwell Jerviston Community Facility *** 0.00 D C B
Motherwell Daisy Park Community Facility *** 0.00 D A B
Northern
Corridor
Gartcosh Community Facility * 62.33
B B C
Shotts Allanton Community Facility 9.63 D B B
Wishaw Waterloo Community Facility 0.66 D B D
Wishaw Gowkthrapple Community Facility 5.79 D B A
Wishaw Netherton Community Facility 8.24 D B A
Wishaw Wishawhill Community Facility*** 0.00 D B A 
*Community provision to be incorporated into new build hubs Gartcosh and Joe McKay Community
Facilities.
**Holytown CEC, limited usage in comparison to other ex CEC buildings, poor building condition
*** 3 buildings which have been transferred to EC & F, 1 implemented into the new hub at Riverside and
1 lease agreement.  These building will remain open with a base budget adjustment being undertaken. 
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Page 83

Appendix 5 
Facilities with Between 10-20 hours Average Usage Per Week. 
Area Community Facility Average
Hrs per
week
Utilisation
Score
Condition
Score
Suitability
Score
Airdrie
Beechbank Community Facility 19.67
D B B
Airdrie
Four Isles Community Facility 11.83
D B B
Airdrie
Mount Pleasant Community Facility 13.40
D B B
Airdrie
Calderbank Community Facility 10.11
D A B
Airdrie
Springfield Community Facility 13.37
D B A
Bellshill Tannochside Community Facility 17.81 D B B
Bellshill
Michael Sherry Community Facility 13.62
D B A
Coatbridge
Old Monkland Community Facility 19.31
D B B
Cumbernauld
Pollock Community Facility 15.39
D B B
Cumbernauld
Greenfaulds Community Facility 18.63
D A B
Cumbernauld
MacAuley Community Facility 18.58
C A B
Motherwell Isa Money Community Facility 15.21 D C B
Motherwell Andrew Hamilton Community Facility 12.63 D B B
Motherwell
New Stevenston Community Facility 15.21
D B A
Wishaw
Coltness Community Facility 19.27
D A B
Wishaw Cleland Community Facility  19.55 C B B 
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Page 84

Appendix 6
Facilities with Usage of > 20 Hours Average Per Week. 
Area Community Facility Average
Hrs per
week
Utilisation
Score
Condition
Score
Suitability
Score
Airdrie Gartlea Community Facility 46.96 D A A
Airdrie Chapelside Community Facility 153.75 B B B
Bellshill Frank Ferguson Community Facility 24.27 D B B
Bellshill Viewpark Community Facility 120.83 B B D
Bellshill Burnhead Community Facility 25.44 D C B
Coatbridge Old Monkland Community Wing 20.34 D - C
Coatbridge Charlotte Toal Community Facility 60.71 D B B
Coatbridge  Coatbridge Community Facility Part of Hub
Cumbernauld The Link Community Facility 27.00 D C B
Cumbernauld Cumbernauld New Town Hall 29.73 D A B
Cumbernauld Forge Community Facility 23.08 D. B A
Cumbernauld The Muirfield Centre  199.31 B A A
Cumbernauld Abronhill Community Facility 38.83 D C B
Kilsyth Colzium House 27.04 D A B
Kilsyth Garrell Vale Community Facility 80.29 C C C
Motherwell Jim Foley Community Facility 28.54 D B A
Motherwell
John McCormack Community Facility 
42.77 D B A
Motherwell Newarthill Community Facility 129.83 C C B
Motherwell Pat Cullinan Community Facility 95.65 C C B
Northern Corridor Auchinloch Community Facility 24.21 D B B
Northern Corridor Pivot Community Facility 170.33 C B B
Northern Corridor Chryston Cultural Facility 45.65 C A A
Shotts Shotts Community Facility CEC 41.88 D C B
Shotts Salsburgh Community Facility 21.11 D B B
Shotts Harthill Community Facility 31.95 D A B
Wishaw Pather Community Facility 52.13 D C A
Wishaw Overtown Community Facility 34.50 C B A
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Page 85

Appendix 7 – A&CC Estate - Museums & Collections – Usage – 2021/22 and 2022/23 
Statistics 2022.23 Museums and
Heritage 22/23
21/22
*Visits in person  175,639 102,589
*Usages (includes webstats) 127,750 78,562
Total usages 303,389 181,151
Learning opportunities   
School Visits (Motherwell) 1,183 654
School Visits (Summerlee) 2,001 1121
School Visits (Colzium) 216 146
School Visits (Cumbernauld) 240 93
Informal Learning   
Events, local studies, archive searches 2,680 511
Volunteer Placements   
Curatorial, learning, archives, site services 110 1272
Outreach (supporting external enquiries) 1,069 48   
Total Supported 310,888 184,996
Page 85 of 380

Page 86

Appendix 8
Creative Venues – Usage Concert Hall & Theatre, Airdrie Town Hall, and Bellshill Cultural Centre
Let’s/Events Airdrie Town Hall Bellshill Cultural Centre Motherwell Concert Hall &
Theatre 
2021/22 2022/23 2021/22 2022/23 2021/22 2022/23
Q1 0 10 5 69 0 166
Q2 0 31 6 47 41 184
Q3 24 60 35 12 73 217
Q4 52 48 32 83 85 111
Total 76 149 78 211 199 678 
Footfall Airdrie Town Hall Bellshill Cultural Centre Motherwell Concert Hall &
Theatre 
2021/22 2022/23 2021/22 2022/23 2021/22 2022/23
Q1 0 572 35 1856 0 48665
Q2 0 256 200 862 15263 43595
Q3 1761 558 2382 64 36728 67806
Q4 1157 651 2392 2938 20766 36138
Total 2918 2037 5009 5720 72757 196204 
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Page 87

Appendix 9  Usage - Community Libraries
LIBRARIES 
Footfall                          
April 2022 - March
2023
Active borrowers          
March 2023
Issues                           
April 2022 - March
2023
Returns                           
April 2022 - March
2023
Public Access
Computers
Bookings April 2022
- March 2023
Total
Service
Users
2022/23
Total
Service
Users
2021/22  
Number
Rank/  
Score Number 
Rank/  
Score Number
Rank/  
Score Number
Rank/  
Score Number 
Rank/  
Score   
Abronhill 16,298 9 739 10 10,993 11 8,742 11 1,002 11 37,774 19,843
Airdrie 35,148 6 2,729 5 38,872 5 30,520 5 4,739 5 112,008 66,612
Bellshill 40,377 5 1,809 6 28,630 6 24,042 6 4,215 6 99,073 51,092
Chapelhall 11,438 13 564 14 5,599 14 4,398 16 456 16 22,455 4,977
Chryston 13,462 11 758 9 17,332 9 12,566 9 470 15 44,588 20,183
Cleland 9,787 15 232 19 3,169 18 2,587 18 180 18 15,955 6,690
Coatbridge 42,667 4 3,732 1 43,577 4 35,916 4 6,519 2 132,411 71,074
Condorrat 18,585 8 1,044 8 17,709 8 13,552 8 1,095 10 51,985 29,360
Cumbernauld 53,643 3 3,342 4 47,983 2 36,535 3 5,548 4 147,051 90,641
Kilsyth 21,353 7 1,064 7 21,917 7 16,509 7 1,569 8 62,412 31,207
Moodiesburn 10,771 14 641 13 8,365 12 7,252 13 1,209 9 28,238 13,699
Motherwell 72,965 1 3,448 3 48,626 1 39,934 1 7,128 1 172,101 79,189
New
Stevenston  5,325 17 406 16 4,034 16 4,999 14 1,734 7 16,498
2,988
Newarthill 6,928 16 326 18 3,557 17 3,046 17 269 17 14,126 4,532
Newmains 14,468 10 724 11 11,988 10 10,020 10 970 12 38,170 13,657
Shotts 4,732 18 476 15 5,530 15 4,722 15 556 14 16,016 7,397
Stepps 0 19 332 17 0 19 0 19 0 19 332 240
Viewpark 12,846 12 716 12 8,315 13 7,256 12 817 13 29,950 15,184
Wishaw 70,205 2 3,726 2 44,405 3 37,560 2 5,931 3 161,827 98,599
TOTAL 460,998   26,808   370,601   300,156   44,407   1,202,970  627,166 
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Page 88

Appendix 10    Community Library – Building Condition in April 2023 
Abronhill A
Airdrie A
Bellshill B
Chapelhall B
Chryston A
Cleland A
Coatbridge A
Condorrat C
Cumbernauld A*
Kilsyth B
Moodiesburn B
Motherwell B**
New Stevenston  A
Newarthill B
Newmains A
Shotts C
Stepps A
Viewpark B
Wishaw A 
Condition Survey Criteria:
A:  Needs little repair
B: Minor to significant but not major improvement
C:  Significant repairs and upgrades required.   May not be fit for
purpose.
Additional Notes
*Cumbernauld Library is located within The Centre, Cumbernauld. 
Although the fabric of the library is good, access to the library is often
curtailed by lift breakdowns – previously not managed well by Centre
management.  This is considered in future proposals.
**Motherwell Library has recently been renovated with support from
ERDP.  Expected condition rating now A.
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Page 89

Libraries – Cost Per Visit
Libraries have developed into a more multi-function service; therefore, this measure captures the cost for any visit - whether to borrow books, use the internet,
or for reference use, etc. This includes costs associated with permanent and mobile lending libraries, reference and information services, and specific
community library services.  
Performance Measure 2018/19 2019/20 2020/21 2021/22
NLC £3.59 £2.84 £12.70 £8.86
Scotland Average £2.06 £1.87 £3.22 £2.83 
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
2010/11 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22
libraries - cost per visit
NLC Scotland average Family group average
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Page 90

Appendix 11      Active NL – Footfall Trends
A 2021-22 2022-23  
Overall Venue Ranking 
(Based on 2022/23 data)
Venue/Site Footfall Footfall Variance 21/22-22/23  Footfall Placing       
Wishaw Sports Centre 403,371 472,360 17% Wishaw Sports Centre 472,360 1
Ravenscraig Sports Centre 173,657 466,919 169% Ravenscraig Sports Centre 466,919 2
Tryst Sports Centre 329,370 429,493 30% Tryst Sports Centre 429,493 3
Sir Matt Busby Sports Cen 281,875 353,271 25% Sir Matt Busby Sports Cen 353,271 4
Time Capsule 398,052 347,639 -13% Time Capsule 347,639 5
Airdrie Leisure Centre 266,389 327,987 23% Airdrie Leisure Centre 327,987 6
Broadwood Leisure Centre 236,486 308,151 30% Broadwood Leisure Centre 308,151 7
Kilsyth Swimming Pool 114,507 139,681 22% Kilsyth Swimming Pool 139,681 8
John Smith Pool 44,043 91,969 106% John Smith Pool 91,969 9
Shotts Leisure Centre 53,922 63,532 18% Shotts Leisure Centre 63,532 10
Townhead 38,220 53,804 41% Iain Nicholson Centre 44,038 11
Iain Nicolson Centre 24,027 44,038 83% Lochview Golf Centre 32,035 12
Lochview Golf Centre 40,981 32,035 -22% Keir Hardie Centre 20,005 13
Keir Hardie Centre 13,942 20,005 43% Palacerigg Golf Course 18,908 14
Palacerigg Golf Course 23,825 18,908 -21% Aquatec 18,193 15
Birkenshaw Sports Centre 4,256 4,527 6% Birkenshaw Sports Centre 4,527 16
TOTAL 2,475,009 3,193,922 29%   
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Page 91

Appendix 12
Active NL Condition Survey Details - Full condition surveys for site last carried out pre-pandemic – indicative position outlined. 
Whole
Building
Risk
Overall
Condition
Estimated
Investment cost 
Survey
Year
Airdrie Leisure  Medium B 83.37% £132,500 2018
Aquatec  Medium B 82.22% £435,000 2016
Birkenshaw Sports Hall Medium C 73.32% £515,100 2016
Broadwood Stadium Low A 97.73% £45,000 2016
Iain Nicolson Recreation
Centre Medium B 84.82% £0 2016
John Smith Pool Low A 87.27% £0 2018
Keir Hardie Sports  Medium B 77.04% £44,450 2018
Kilsyth Swim Pool  Medium C 82.39% £6,250 2016
Palacerigg Golf Club House Medium C 76.92% £89,050 2016
Ravenscraig RSF  Low A 98.43% £0 2016
Shotts Leisure Medium B 83.28% £0 2016
Sir Matt Busby Sports Centre Medium B 77.68% £466,500 2018
Time Capsule  Medium B 78.68% £58,790 2019
Tryst Sports Centre Medium B 83.47% £275,050 2016
Wishaw Sports  Medium A 86.79% £32,405 2016 
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Page 92

Appendix 13    Swimming Pool Condition Surveys – Late 2022 
Refurbishment Need Suggested Lifespan
Aquatec It is highly unlikely that the pool facilities
could be brought back into operation for a
commercially acceptable figure.
Limited
John Smith Pool Significant refurbishment required within 5
years - There would still be a fundamental
issue with the design of the pool tank.
Limited
Kilsyth Swimming Pool Significant refurbishment required within 3 –
5 years
Limited
Shotts Leisure Centre Significant refurbishment required within 5
years
Limited
Sir Matt Busby Sports Centre Significant refurbishment required within 3-5
years
Limited
Time Capsule Significant refurbishment required within 5-10
years
15+ years
Tryst Sports Centre Basic refurbishment required within 0-5 years 15 + years
Wishaw Sports Centre Basic refurbishment required within 5-7 years 20+ years 
Page 92 of 380

Page 93

Appendix 14  
Footfall Trends – Community Libraries & Active NL: 2018/19 to 2022/23 
As per guidance to all public libraries, figures for 2020/21 (although primarily a period of
lockdown) were estimated based on a range of given factors.   
0
200000
400000
600000
800000
1000000
1200000
1400000
2018/19 2019/20 2020/21 2021/22 2022/23
Community Library Footfall 2018/19 - 2022/23
0
500000
1000000
1500000
2000000
2500000
3000000
3500000
4000000
4500000
5000000
2018/19 2019/20 2020/21 2021/22 2022/23
Active NL Footfall 2018/19 - 2022/23
Page 93 of 380

Page 94

Appendix 15 - Overall Facilities “In Scope” Options 
North   Facilities
Kilsyth  Antonine Sports Hub
Burngreen Community
Centre
Kilsyth Pool
Remaining Facilities including School
Estate
11
Northern Corridor  Iain Nicholson Centre
Moodiesburn Library
Stepps Library 
Gartcosh Community
Centre
Remaining Facilities including School
Estate
12
Cumbernauld   Abronhill Library 
Village Community Centre
Westfield Community
Centre
Westray Community
Centre
Palacerigg Golf Course
Remaining Facilities including School
Estate
33
Central  Facilities
Airdrie  Caldercruix Community
Centre
Chapelhall  Community
Facility (formerly known as
Senior Citizens Centre)
Airdrie @Home Centre
Plains Community Centre
Glenmavis Community
Centre
John Smith Pool
Rochsoles Community
Centre
Remaining Facilities including School
Estate
34
Coatbridge 
*Closed and implemented into Riverbank hub
* *Transferred to EF&C
Shawhead Community
Centre
Calder Community
Centre**
Coatbridge OSC/Janet
Hamilton Centre
New Townhead
Community Centre**
Lochview Golf Course
Remaining Facilities including School
Estate
34 
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Page 95

South Facilities
Bellshill 6
(Note Orbiston Hub date tbc)
Birkenshaw Sports Barn
Holytown Community
Centre
Joe McKay Community
Centre
Hattonrigg Community
Centre
Sir Matt Busby Sports
Centre
Viewpark Library
Remaining Facilities including School
Estate
19
Motherwell  
*Transferred to EC&F
** Lease Agreement in place
Aquatec
Cleland Library
Daisy Park Community
Centre*
Jerviston Community
Centre**
New Stevenson Library
Newarthill Library 
Keir Hardie Sports Centre
Old Daisy Park Centre
Remaining Facilities including School
Estate
36
Wishaw 
*Transferred to EC&F.
Gowkthrapple Community
Centre
Netherton Community
Centre
Waterloo Community
Centre
Wishawhill Community
Centre*
Remaining Facilities including School
Estate
25
Shotts  Shotts Leisure Centre
Allanton Community
Centre
Remaining Facilities including School
Estate
10 
Page 95 of 380

Page 96

Appendix 16 – Community Pitch Review Strategic Recommendations
Strategic Aims Description Actions Follow Up
Aim 1 - Protect To protect the existing supply of
community pitches where it is
needed for meeting current and
future needs
• Introduce a new tiered system of
maintenance for grass pitches to
ensure that those that are most
frequently used receive additional
maintenance that will allow better
utilisation and improve customer
experience. 
• 3G and 2G pitch replacement and
programme should be implemented in
line with recommended action plan. 
Capital funds already exist to support
this programme – any further
implications will be fully considered and
discussed.
• Repurpose grass pitches that are
surplus to requirements and have no
demand to meet other community and
Council priorities whilst maintaining
some pitches as a strategic reserve to
accommodate potential growth in
demand.
• Repurpose blaes that are surplus to
requirements to meet other community
and Council priorities. Those that are
within schools should be replaced to
provide suitable areas for sport and
physical activity.
• Tiered system of maintenance to be
introduced for June 2024 (new season).
• Capital submissions based on demand
in each area.
• Recommendation that 87 pitches are
considered for surplus (based on usage
and accessibility issues).
o 64 grasses
o 23 red blaes
• Further details attached in Appendix 17
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Page 97

Aim 2 - Enhance To enhance community pitches
and ancillary facilities through
improving quality and
management of sites. 
• Enhance ancillary facility priorities as
identified within the pitch assessment
reports. (Ref Dashboard).
• Consider options available to bring
responsibility for the management of
community sports pitches to one
department within the Council.  
• Introduce a new consolidated online
booking system to streamline pitch
booking and payment processes,
increase pitch utilisation and improve
customer experience.  This work is
already underway with support from
Business Solution colleagues.
• Where pitch sites are repurposed for
housing (social or commercial), ensure
receipts are secured to support further
pitch investment programme.
• Proposal will be brought forward for
pavilions – invest/demolish.  Plan to
demolish based on those pitches
proposed as surplus or beyond
economic repair.
• New corporate booking system
currently out to tender.  This shared
system provides a stronger link
between strategic asset planning and
operational management and delivery. 
The project will also be used support
ongoing work by Hub team. Decisions
around future team structure will be
considered as part of future digital
sprint.
• New online booking system currently
under development.  To improve
availability (below), all regular lets to be
made in partnership with second club to
share pitch time (home/away).
• It is recommended that any capital
receipts generated in the future are
secured for re-investment into pitch
investment.  Currently under discussion
with Financial Solutions.
Aim 3 -
Maximise
To maximise the utilisation of
existing community pitch
provision and optimise the use
of community pitch space that
is no longer required.
• Increase utilisation of school pitches by
improving community access
arrangements, changing booking
processes and where possible
renegotiating terms of contracts in PPP
schools. 
• Engage partners (NGB’s, Leagues,
Clubs) to establish more flexibility in
terms of match play kick off times. 
• Online booking system
• Ability to share bookings across whole
estate.
• Tightening of cancellation policies to
discourage blocking of pitches for “just
in case” use.
• While PPP school use is difficult to
influence, we will encourage
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Page 98

Conversations with leagues have
already begun and are proving positive.
• Establish a key partners forum to
improve the management and planning
of existing and new community pitch
provision.
• Work with Clubs who have expressed
an interest in community self-
management to explore the potential
benefits from some form of community
asset transfer. 
improvement in pitch quality in some
sites to increase interest in use.
• All pitch pricing aligned.  Propose that
we reduce cost of pitches for 16–18-
year-olds in leisure estate from June
2024 (new season).  Prices in school
estate to do not increase until age 18. 
Support the tacking poverty and health
and wellbeing agenda by encouraging
wider use.
• Regular engagement now in place with
NGBs and Leagues.  We are working
with to introduce greater flexibility in
match time.   Moving away from
Saturday morning fixtures will spread
demand.  We await feedback from
Leagues but SFA/SYFA very positive.
• Active & Creative Communities and
Asset & Procurement (Community
Facilities) work closely with the
Community Partnership team to support
interest from any interested groups or
clubs.
Aim 4 -
Additional
To provide new community
pitches where there is evidence
of current or future demand and
to do so within available
resources.
• It is proposed that the CPR working
group will develop a costed and
sustainable action plan for further
consideration.  Any future proposals
will also be taken alongside recently
approved plans for new pitches under
Recover NL.
• This is under development and will
continue to be the focus of the
Operational Pitch Strategy group.
Aim 5 –
Evidence
Provide an ongoing source of
evidence to inform planning
policy and implementation to
• Maintain community sports pitch online
dashboard to provide an accurate, up
to date source of pitch provision and
• Service level agreement now in place
with EKOS to maintain the pitch
dashboard and update on a regular
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Page 99

ensure appropriate community
pitch provision.
demand which can support operational
service delivery and strategic decision
making.
basis.  This will allow for ongoing
informed decision making and
development of agreed action plan.
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Page 100

Appendix 17 – Review of Open Space/Sports Pitch Estate
All sites listed below can continue to be used for recreational activity, subject to
council decision.  Proposal removes them as bookable spaces, suitable for formal
sporting activity and lets.
Grass
Pitch Name Community Board Notes
Annathill  Northern Corridor No bookings in last 3 years
Banyon Playing
Fields
Bellshill No bookings in last 3 years
Belmont Park Shotts  No bookings in last 3 years
Bogside* Kilsyth Small grass area – not suitable for
matchplay use/formal activity – not
available for booking.  Used for
recreation by community.
Bonkle Park Shotts No bookings in last 3 years
Brandy Park Shotts No bookings in last 3 years
Brickworks Park Bellshill No bookings in last 3 years
Brigbrae Bellshill No bookings in last 3 years
Burnhead Bellshill No bookings in last 3 years
Caldercruix Airdrie No recent bookings, accessibility issues
noted.
Cambusnethan Wishaw No bookings in last 3 years.  Common
good land, retain as kickabout area.
Chapman (grass) Northern Corridor No bookings in last 3 years
Clay Crescent Bellshill Not booked from NLC.  Further
investigation needed.
Coatbridge Outdoor
Sports Centre
Coatbridge Site restrictions in place.  No recent
bookings.
Coltness Wishaw No bookings in last 3 years
Community Road* Bellshill Small grass area – not suitable for
matchplay – not available for booking. 
Used for recreation by community.
Cumbernauld
Community Park
Cumbernauld No bookings in last 3 years
Cumbernauld
Village (grass)
Cumbernauld No bookings in last 3 years.  Used only
for recreational activity.
Douglas Park Bellshill No bookings in last 3 years
Eastfield (3
pitches)
Shotts No bookings in last 3 years
Forgewood Motherwell No bookings in last 3 years
Gartcosh Social
Club (2 pitches)
Northern Corridor No bookings in last 3 years
Glenmavis Airdrie No bookings in last 3 years
Greengairs (2
pitches)
Airdrie No bookings in last 3 years
Heathery (2
pitches)
Motherwell No bookings in last 3 years
Morningside Shotts No bookings in last 3 years
Mosspark Motherwell No bookings in last 3 years
Muirhead Northern Corridor Drainage issues – not of a standard to
be used for match play.  Used for
recreational activity.
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Page 101

Overtown Wishaw No bookings in last 3 years
O’Wood Bellshill No bookings in last 3 years
Pather (2 pitches) Wishaw No bookings in last 3 years
Plains (2 pitches) Airdrie Grass 11s pitch under management of
local club.  Grass 7s no longer suitable
to be used as pitch (large standing
stones).
Queenzieburn Kilsyth No bookings in last 3 years.  Not of a
standard to be used for match play –
used for recreational activity.
Scarhill (2 pitches) Airdrie No bookings in last 3 years.  Has been
used informally by local clubs but led to
significant complaints from neighbours.
Spindelhowe Bellshill No bookings in last 3 years
Springhill Shotts No bookings in last 3 years
Templehall Wishaw No bookings in last 3 years.  No longer
in use as a sports pitch.
Thrashbush 2
pitches)
Airdrie No bookings in last 3 years
Torbothie Shotts No bookings in last 3 years
Waterloo Wishaw No bookings in last 3 years
Westfield Cumbernauld No bookings in last 3 years
Westfield Road* Kilsyth Small grass area, not suitable for match
play – used for recreational activity.
Wheatholm Park Airdrie No bookings in last 3 years
Whifflet (2 former
bowling greens
used for football, 2
pitches)
Coatbridge CAT process under consideration with
Burnbank Community Club.
Whinhall (3 pitches) Airdrie No bookings in last 3 years
Windsor Road (2
grass)
Bellshill No bookings in last 3 years
Woodilee Road,
Soccer Sevens
Motherwell No bookings in last 3 years
*These open spaces were added by elected members following initial review of pitches/playing areas
undertaken at early stages of the CPS.  They are not bookable spaces as they are unsuitable for
formal activity and are used by the community for unstructured play.
Blaes
The council has 71 red ash pitches (blaes) which are now redundant in terms of their
capacity to accommodate any formal sporting activity - some of these pitches are still used
as open spaces for informal activity or are within the school estate and cannot be considered
for removal at this stage.
Pitch Name Community Board Notes
Burngreen Football
Pitch
Kilsyth No longer in use
Burngreen Tennis
Court
Kilsyth No longer in use
Calder (2 pitches) Motherwell No longer in use.  Some community
interest in exploring alternative usage.
Castle St,
Chapelhall
Airdrie No longer in use
Chapman (blaes) Northern Corridor No longer in use
Clay Cresent Bellshill No longer in use
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Page 102

Cumbernauld
Village
Cumbernauld  No longer in use.  Some community
interest in exploring alternative usage.
Gowkthraple Wishaw No longer in use
Katherine Park Airdrie No longer in use
Lochinvar Rd,
Greenfaulds
Cumbernauld No longer in use
Laburnum (2
pitches)
Bellshill No longer in use
Lanrig Northern Corridor No longer in use
Mitchell St,
Kirkwood
Coatbridge No longer in use
Rose St, Condorrat Cumbernauld No longer in use
Skye Road,
Ravenswood
Cumbernauld No longer in use
Souterhouse (2
pitches)
Coatbridge No longer in use
Whinhall (2 pitches) Airdrie No longer in use 
Overall Impact by Community Board 
Blaes (Red Ash) Grass Remaining Pitch
Estate (all)
Airdrie 4 14 25
Bellshill 3 10 19
Coatbridge 3 7 30
Cumbernauld 5 2 25
Kilsyth 2 3 5
Motherwell 2 6 47
Northern Corridor 3 5 8
Shotts - 9 13
Wishaw 1 7 35
Total 23 64 206 
Total Pitches Available
North 38
Central 74
South 95
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Page 103

Appendix 18 – Submitted Capital Investment Bids
The details below are bids only.  The final position will be determined with decisions around
capital investment in the next programme are concluded.
Site Community Board Proposal Provisional Year
Planned
Ravenscraig Motherwell Upgrade grass pitch
(next to park) to 3G.
2
Various Various Upgrade to 3G
floodlights and other
LED solutions – extend
playing time in winter
months.
Across 5 years
Various 3G
replacement
Various St. Ambrose 11s
Ravenscraig 5s
Bothwellhaugh 11s
(pitch and shock pad)
1
St Margaret’s 11s
Sport Surface Condition
Survey Report
2
Wishaw 11s
Broadwood 5s
3
Wishaw 5s 4
Broadwood Outside 11s 5
Pavilion emerging
issues and condition
improvements.
Across 5 years
Ravenswood,
Cumbernauld
Cumbernauld New 3G pitch provision 2
Bothwellhaugh Motherwell Upgrade hybrid to 3G
provision
1
Wishaw SC Wishaw Upgrade hybrid to 3G
provision
1
Dunbeth Park Coatbridge New 3G provision,
replacing grass
4
Stepps Northern Corridor New purpose-built
hockey park
5
Wishaw SC Wishaw Upgrade athletics track 2
St Pats Sports Field Kilsyth Upgrade current blaes
outdoor running track to
a new polymeric
surface.
2
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Page 104

Appendix 19 Community Ownership – Process Outline, Options, and Impact 
Part 5 of the Community Empowerment (Scotland) Act 2015 places a statutory duty on local
authorities and certain other public sector agencies to develop a clear process for community
ownership of assets. In North Lanarkshire this includes 
• A CAT policy which can be accessed here
• A dedicated area on the Council’s website with information on the CAT process, useful links,
animation, reports etc – this can be accessed here and shared mailbox for CAT or Community
Ownership/lease enquiries NLCCommunityOwnership@northlan.gov.uk 
• Groups can apply for full transfer of ownership or a long-term lease under the CAT legislation.
• A Corporate Community Ownership and Management Group made up of key services has
oversight for the CAT process outlined below, working together to respond to provide advice
and support for early discussion with groups interested in the process – When a CAT is
received this group appoints an assessment panel. 
• Assessment covers an agreed set of criteria and while cost can be a consideration, the
decision cannot be made on cost alone. There is a need to balance considerations around
cost implications with community benefit and factors such as, financial sustainability, risk,
community benefit and community need, capacity of the applicant organisation)
• A CAT Leadership Group is in place (Chief Officers and is made aware of any challenges or
decisions required and ultimately decides what recommendations are made to committee
(holding service committee)
• Ultimately Committee (holding service for asset) makes decision, and a decision notice is sent
to applicant organisation. 
• Where a decision does not support the application, the group have the right to request an
internal (politically led review) and thereafter have right of appeal to Scottish Ministers. There
are clear timescales associated with this process. 
Emerging approach to Community Ownership and Management of Assets 
Many groups may not currently have the capacity or resources to take on full management of an
asset. Some groups will aspire to full ownership or lease while others may want to consider other
options to work in partnership with the council. The council’s approach is focused on finding an
outcome that meets the needs and aspirations of the group, wider community and minimises risk to
the council. Examples include: 
Legislative processes linked to the Community
Empowerment Act 
Approaches that are at the discretion of the
Council 
• Community Asset Transfer (See detail
above) 
• Participation Requests –linked to
Empowerment legislation – Groups can
work with services to agree an outcome
and actions to work towards this. For
example, groups maintaining land or
assisting the council to deliver a
service. This can often cross over into
use of land and can present challenge
around liability, expectations round
formalising arrangements etc.   
• Commercial Lease 
• Discounted lease 
• Partnership arrangements 
• Exclusive / long term lets. 
The aim is to create one clear process/roadmap for groups engaging with the council around
community ownership/management of assets to enable outcomes that meet need and support the
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Page 105

interests of the Council. Work is underway to develop shared and corporate approach. In addition to
the CAT process and tools outlined above progress around the wider approach includes: 
• Dedicated and shared mailbox 
• A shared, corporate MS Teams for key services (shared log of enquiries and progress, shared
assessment tools, useful information) 
• A broadened role for the Corporate Community Ownership and Management and Leadership
Groups (outlined above) to enable working together to respond/support early discussion with
groups interested in taking on an asset.
• Work is underway to scope a community leasing framework to enable the council to make
quicker decisions around requests for discounted leases when in the interests of the Council
and of benefit to the community. This approach would be at the council’s discretion but would
allow quicker progress where the council wants to support the transfer of an asset through
long term lease. 
Resource considerations and impact on Council 
An accelerated approach to supporting community ownership and management could be
implemented to support engagement around asset rationalisation but needs to take into
consideration: 
• Work with groups at the early stage/pre application is resource intensive and often does not
often result in an official CAT request. 
• A significant increase in interest in community ownership will be resource intensive in terms
of assessing capacity, providing information and guidance, capacity building and
developmental support and supporting groups through the application process where
appropriate. 
• Despite engagement some organisations may choose to submit a request the council doesn’t
support or that would be problematic in meeting the council’s ambitions.  Organisations have
a right to do this under legislation and the council has an obligation undertake due process
and timescales (submission, assessment, decision, internal review, appeal to Scottish
Ministers). 
It is estimated that any acceleration of the current process would require additional resource, for
example: 
• 1 dedicated Community Partnership Officer or equivalent (NLC11) to support engagement and
support to the community and voluntary sector. 
• A dedicated proportion of time from a surveyor or Estates officer to provide technical advice
and guidance and ensure a smooth and coordinated link between the Communities Team and
Estates processes.
• A Project Support post (approx. NLC 9) to support and administer the work. 
Many community organisations, even with capacity, would not necessarily have the resources to take
on an asset quickly unless it was being transferred or leased for a significantly reduced price or free.
Even then, there are still considerations around running costs, service delivery costs and legal costs
which can take time to develop. 
There is an opportunity through the UKSPF to enhance support and engagement with organisations
and in particular: 
• The Communities Challenge Fund where a small pot of resource has been ringfenced to
enable groups to undertake feasibility work, business planning, valuations.
• Capital investment to support any immediate upgrades required to enable a group to take on
an asset more quickly. 
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Page 106

North Lanarkshire Council Appendix 20
Active & Creative Communities
Indicative Savings Per ACC Faciltiy
Description / Locality
2023/24
Budget
Core
Budgets
NDR
Budgets
Antonine Sports Hub 19,833 19,833
Burngreen Community Centre 46,975 17,081 29,894
Kilsyth Pool 523,659 466,019 57,640
Sub-Total: Kilsyth 590,467 502,933 87,534
Gartcosh Community Centre 58,494 54,721 3,773
Iain Nicolson Centre 277,931 242,416 35,515
Moodiesburn Library 50,354 50,354
Stepps Library 55,118 55,118
Sub-Total: Northern Corridor 441,897 402,609 39,288
Abronhill Library 72,150 62,240 9,910
Village Community Centre 34,348 18,913 15,435
Westfield Community Centre 31,180 16,112 15,068
Westray Community Centre 9,727 6,395 3,332
Palacerigg Golf Course 223,114 223,114
Sub-Total: Cumbernauld 370,519 326,774 43,745
Airdrie @ Home Community Facility 1,360 1,360
Caldercruix Community Centre 21,857 14,262 7,595
Chapelhall Senior Citizens 6,580 3,290 3,290
Glenmavis Community Centre 20,346 12,408 7,938
John Smith Pool 647,286 564,494 82,792
Plains Community Centre 24,600 17,838 6,762
Rochsoles Community Centre 41,688 29,805 11,883
Sub-Total: Airdrie 763,717 643,457 120,260
Calder Community Centre 18,203 -540 18,743
Coatbridge OSC / Janet Hamilton Centre 36,014 36,014
Shawhead Community Centre 42,481 24,228 18,253
Townhead Community Centre 1,432 1,432
Lochview Golf Course 160,493 160,493
Sub-Total: Coatbridge 258,623 221,627 36,996
Birkenshaw Sports Barn 68,668 52,981 15,687
Hattonrigg Community Centre 27,124 22,126 4,998
Joe McKay Community Centre 61,458 53,324 8,134
Sir Matt Busby Sports Centre 1,376,463 1,191,121 185,342
Viewpark Library 69,056 69,056
Sub-Total: Bellshill 1,602,769 1,388,608 214,161
Aquatec 967,520 737,175 230,345
Cleland Library 41,807 35,433 6,374
Daisy Park Community Centre 5,530 -203 5,733
Holytown Community Centre 52,859 43,843 9,016
Jerviston Community Centre 9,058 287 8,771
Keir Hardie Sports Centre 76,424 30,945 45,479
New Stevenson Library 51,041 51,041
Newarthill Library 36,703 32,420 4,283
Sub-Total: Motherwell 1,240,942 930,941 310,001
Gowkthrapple Community Centre 31,726 24,719 7,007
Netherton Community Centre 25,554 11,344 14,210
Waterloo Community Centre 14,880 11,695 3,185
Wishawhill Community Centre 9,767 4,573 5,194
Sub-Total: Wishaw 81,927 52,331 29,596
Allanton Community Centre 33,719 30,534 3,185
Shotts Leisure Centre 705,643 623,375 82,268
Sub-Total: Shotts 739,362 653,909 85,453
Mobile Libraries 263,684 263,684 0
Sub-Total: Mobile Libraries 263,684 263,684 0
TOTAL SAVINGS OPTIONS 6,353,907 5,386,873 967,034
Represented By:
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Page 107

North Lanarkshire Council Appendix 20 (Continued)
Active & Creative Communities
Indicative Savings Per ACC Faciltiy
01 02 03 04 05 06 07 08 09 10 40
Description / Locality
Employee
Costs
Property
Costs
Supplies &
Services
Transport &
Plant Admin Costs PTOBs Transfer
Payments
Other
Expenditure
Revenue
Financing
Costs
Capital
Financing
Costs
Income Net Revenue
Budget
Antonine Sports Hub 10,064 17,483 -7,714 19,833
Burngreen Community Centre 5,279 43,506 -1,810 46,975
Kilsyth Pool 384,957 194,657 13,441 1,888 1,512 2,529 -75,325 523,659
Sub-Total: Kilsyth 400,300 255,646 13,441 0 1,888 1,512 0 2,529 0 0 -84,849 590,467
Gartcosh Community Centre 53,184 20,826 -15,516 58,494
Iain Nicolson Centre 188,252 80,463 4,846 33,573 1,724 968 -31,895 277,931
Moodiesburn Library 50,787 150 1,576 -2,159 50,354
Stepps Library 54,064 3,459 -2,405 55,118
Sub-Total: Northern Corridor 346,287 101,439 9,881 0 33,573 1,724 0 968 0 0 -51,975 441,897
Abronhill Library 53,324 17,491 3,266 -1,931 72,150
Village Community Centre 5,774 29,597 -1,023 34,348
Westfield Community Centre 9,729 23,322 -1,871 31,180
Westray Community Centre 9,727 9,727
Palacerigg Golf Course 286,222 55,026 57,749 12,962 3,503 407 8,839 -201,594 223,114
Sub-Total: Cumbernauld 355,049 135,163 61,015 12,962 3,503 407 0 8,839 0 0 -206,419 370,519
Airdrie @ Home Community Facility 1,222 474 -336 1,360
Caldercruix Community Centre 1,527 20,559 -229 21,857
Chapelhall Senior Citizens 6,598 -18 6,580
Glenmavis Community Centre 2,690 18,170 -514 20,346
John Smith Pool 386,955 288,581 17,592 264 4,261 1,513 2,815 -54,695 647,286
Plains Community Centre 7,562 19,370 -2,332 24,600
Rochsoles Community Centre 43 41,796 -151 41,688
Sub-Total: Airdrie 399,999 395,548 17,592 264 4,261 1,513 0 2,815 0 0 -58,275 763,717
Calder Community Centre 18,743 -540 18,203
Coatbridge OSC / Janet Hamilton Centre 42,889 15,271 523 716 512 -23,897 36,014
Shawhead Community Centre 11,343 33,145 -2,007 42,481
Townhead Community Centre 1,432 0 1,432
Lochview Golf Course 321,513 27,947 16,923 11,776 675 1,209 8,898 -228,448 160,493
Sub-Total: Coatbridge 375,745 96,538 16,923 12,299 1,391 1,721 0 8,898 0 0 -254,892 258,623
Birkenshaw Sports Barn 43,438 35,899 1,607 371 513 353 -13,513 68,668
Hattonrigg Community Centre 7,577 20,612 -1,065 27,124
Joe McKay Community Centre 36,649 28,272 -3,463 61,458
Sir Matt Busby Sports Centre 1,084,675 480,508 26,957 484 71,076 2,000 7,500 -296,737 1,376,463
Viewpark Library 53,247 15,675 3,057 -2,923 69,056
Sub-Total: Bellshill 1,225,586 580,966 31,621 484 71,447 2,513 0 7,853 0 0 -317,701 1,602,769
Aquatec 662,424 423,189 26,090 378 54,770 1,515 4,008 -204,854 967,520
Cleland Library 24,575 16,996 1,227 -991 41,807
Daisy Park Community Centre 5,733 -203 5,530
Holytown Community Centre 20,026 39,400 -6,567 52,859
Jerviston Community Centre 9,058 0 9,058
Keir Hardie Sports Centre 80,019 77,356 2,343 2,335 1,015 523 -87,167 76,424
New Stevenson Library 49,557 2,936 -1,452 51,041
Newarthill Library 24,595 11,816 1,803 -1,511 36,703
Sub-Total: Motherwell 861,196 583,548 34,399 378 57,105 2,530 0 4,531 0 0 -302,745 1,240,942
Gowkthrapple Community Centre 4,857 27,917 -1,048 31,726
Netherton Community Centre 6,210 22,452 -3,108 25,554
Waterloo Community Centre 364 14,516 0 14,880
Wishawhill Community Centre 9,767 0 9,767
Sub-Total: Wishaw 11,431 74,652 0 0 0 0 0 0 0 0 -4,156 81,927
Allanton Community Centre 11,067 23,293 -641 33,719
Shotts Leisure Centre 501,641 221,996 13,035 374 21,305 1,016 2,098 -55,822 705,643
Sub-Total: Shotts 512,708 245,289 13,035 374 21,305 1,016 0 2,098 0 0 -56,463 739,362
Mobile Libraries 256,833 56 6,795 263,684
Sub-Total: Mobile Libraries 256,833 56 6,795 0 0 0 0 0 0 0 0 263,684
TOTAL SAVINGS OPTIONS 4,745,134 2,468,845 204,702 26,761 194,473 12,936 0 38,531 0 0 -1,337,475 6,353,907
SUBJECTIVE BREAKDOWN (Note: NDR budgets are included in Property Costs)
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Page 108

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Page 109

North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    CJ/AA Date 28/09/23 
2023 Review of UK Parliamentary Constituency Boundaries in
Scotland 
From  Chief Officer (Legal and Democratic)  
E-mail johnstonec@northlan.gov.uk Telephone 01698 302026 
Executive Summary 
To advise Committee of the final recommendations of the 2023 Review of the UK
Parliamentary Constituencies conducted by the Boundary Commission for Scotland and
the next steps required to implement the recommendations prior to the next UK General
Election. 
Recommendations 
It is recommended that Policy and Strategy Committee: 
(1) acknowledges the final recommendations of the 2023 Review of UK Parliamentary
Constituency Boundaries within North Lanarkshire as detailed in the Appendix to the
report; 
(2) acknowledges that the recommendations will be implemented once approved by the
Privy Council on a date still to be determined in October 2023; 
(3) acknowledges the work being undertaken by officers in each of the Council areas in
conjunction with the Joint Valuation Board and to identify whether any polling districts
require to be created or altered following the boundary review; 
(4) acknowledges that the recommendations are required to be in place for the
publication of the Electoral Register on 1 December 2023; 
(5) approves that authority be delegated to the Chief Executive, in his role of Returning
Officer, to approve the creation of, or alterations to, any polling districts, if required. 
The Plan for North Lanarkshire
Priority  Enhance participation, capacity, and empowerment across our
communities
Ambition statement (19) Improve engagement with communities and develop their
capacity to help themselves
Item 7
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Page 110

1. Background 
1.1 During 2021 and 2023, the Scottish Boundary Commission carried out a review of all
UK Parliamentary Constituencies. 
1.2 The outcome of this review means that the number of constituencies in Scotland will
reduce from 59 to 57.  This reflects the changes in the electorate across the whole of
the UK. The overall number of UK Parliament MP’s will remain unchanged at 650. 
2. Report 
2.1 On 5 January 2021, the review was announced simultaneously in each of the four
constituent parts of the United Kingdom by the respective Boundary Commissions, with
each Commission requiring to submit its report by 1 July 2023.   
2.2 As previously mentioned, there will be 57 constituencies in Scotland in place of the
current 59, reflecting the changes in the electorate.  The overall number of UK
Parliament MPs remain at 650.   
2.3 Two of the constituencies specified in the legislation are Orkney and Shetland
Constituency and Na h-Eileanan an lar constituency (the Western Isles) which sit
outwith the scope of the review.  The recommendations of the Boundary Commission
are accordingly based on the remaining 55 constituencies, which cover 29 mainland
council areas. 
2.4 Each constituency must have an area of no more than 13,000 square kilometres, and
an electorate within 5% of the average for a UK mainland constituency, which is 73,393,
meaning that for this review an electorate was required of no fewer than 69,724 and no
greater than 77,062.  There are two exemptions that allow a constituency to have an
electorate of fewer than 69,724. 
 One of the two constituencies as specified in section 2 above, or 
 The area exceeds 12,000 square kilometres and the Commission is satisfied
that it is not reasonably possible to have an electorate of at least 69,724. 
It should be noted that none of the recommended constituencies exceeds 12,000
square kilometres. 
2.5 The Commission’s report was laid before the UK Parliament on 28 June 2023. 
2.6 The UK Government has a four month period from that to submit to the Privy Council
an Order that gives effect to the recommendations of the four Commissions 
2.7 Once the Boundary Order has been made (on a date to be determined in October
2023), the new UK parliamentary constituency boundaries are expected to come into
effect from 1 November 2023 although they will only apply to a UK Parliamentary
Election.  Any UK Parliamentary By-Elections will continue to use the existing
boundaries until after the next UK Parliamentary Election.   
Current Position 
2.8 At the start of the review there were three constituencies wholly contained within North
Lanarkshire and one constituency partly in North Lanarkshire and partly in East
Dunbartonshire; 
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Page 111

 Airdrie and Shotts County Constituency
 Coatbridge, Chryston and Bellshill Burgh Constituency
 Cumbernauld, Kilsyth and Kirkintilloch East County Constituency (part of East
Dunbartonshire)
 Motherwell and Wishaw County Constituency 
2.9 Following the review, taking cognisance of the initial and revised proposals and any
representations made, the Boundary Commission, in its final report, recommends that
the boundaries are as follows: 
 Airdrie and Shotts County Constituency 
 Coatbridge and Bellshill Burgh Constituency 
 Cumbernauld and Kirkintilloch County Constituency (part of East
Dunbartonshire)
 Motherwell, Wishaw and Carluke County Constituency (part of South
Lanarkshire Council) 
2.10 Work is currently ongoing to identify the implications of the recommendations for the
Council, in particular where areas within a boundary have moved.  The Council is
working in conjunction with both South Lanarkshire and East Dunbartonshire Councils,
their Joint Valuation Boards to identify whether any polling districts require to be created
or altered, and ensure that all changes are captured as a result of the boundary review. 
2.11 All changes must be implemented and in place for the publication of the Electoral
Register on 1 December 2023. 
3. Measures of success 
3.1  The revised boundaries for the UK General Election reflects the Boundary Commission
recommendations and the four North Lanarkshire Constituencies are amended as
necessary for the next UK General Election. 
4. Supporting documentation 
Appendix 1 – North Lanarkshire Council Areas and Wards 
Archie Aitken
Chief Officer (Legal and Democratic) 
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Page 112

5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The assessment will review voting arrangements at polling stations to assist the
impact on residents, and specifically those with protected characteristics. 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Meeting the statutory obligations of the Representation of the People Act 1983, as
amended by the Electoral Registration and Administration Act 2013
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact
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Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Corporate Communications involvement publicising the statutory consultation
process.
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed?
Ensuring that polling places are in place and accessible for all electoral events and
risks are assessed and recorded through the Project Risk Register for each
election.
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services.
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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APPENDIX 1 
Constituency
Name
Council Area Ward Number Ward Name Electorate as
at 
2 March 2020 
Airdrie and Shotts  North Lanarkshire
8 Airdrie North 14,605
9 (part) Airdrie Central  12,298
12 Airdrie South 14,788
13 Fortissat 11,933
16 (part) Mossend and Holytown 5,495
18 (part) Motherwell North 4,988
20 (part) Murdostoun 6,313  
70,420 
Constituency
Name
Council Area Ward Number Ward Name Electorate as
at 
2 March 2020 
Coatbridge and
Bellshill 
North Lanarkshire
6 Gartcosh, Glenboig and
Moodiesburn
10,108
7 Coatbridge North 11,834
9 (part) Airdrie Central 175
10 Coatbridge West  10,087
11 Coatbridge South 12,839
14 Thorniewood 10,738
15 Bellshill 12,202
16 (part) Mossend and Holytown 4,524  
72,507 
Constituency
Name
Council Area Ward Number Ward Name Electorate as
at 
2 March 2020 
Cumbernauld and
Kirkintilloch 
East
Dunbartonshire
6 (part) Lenzie and Kirkintilloch
South
33
7 (part Kirkintilloch East and
North and Twechar
9,907 
North Lanarkshire 
1 Kilsyth 9,886
2 Cumbernauld North 15,050
3 Cumbernauld South 12,468
4 Cumbernauld East 12,927
5 Stepps, Chryston and
Muirhead
10,308   
70,579 
Constituency
Name
Council Area Ward Number Ward Name Electorate as
at 
2 March 2020 
Motherwell,
Wishaw and
Carluke 
North Lanarkshire
17 Motherwell West 10,451
18 (part) Motherwell North 8,310
19 Motherwell South East
and Ravenscraig
14,716
20 (part) Murdostoun 7,842
21 Wishaw 13,355
South
Lanarkshire
1 (part) Clydesdale West 14,633
2 (part) Clydesdale North 3,011   
72,318  Page 114 of 380

Page 115

North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    CJ/AA Date 28/09/23 
Review of Polling Districts and Polling Places 
From  Chief Officer (Legal and Democratic)  
E-mail johnstonec@northlan.gov.uk Telephone 01698 302026 
1. Background 
Following the polling place review undertaken in 2018, Committee, at its meeting held
on 6 December 2018 approved the polling districts and polling places to be used for all
types of electoral events. 
The Representation of the People Act 1983, as amended by the Electoral Registration
and Administration Act 2013, requires all Councils within the United Kingdom to
conduct a review of polling places within a period of six months beginning on 1 October
2013 and within the period of 16 months beginning with the first day in October of every
fifth year thereafter. 
2. Report 
2.1  Schedule 1A of the 1983 Act specifies a number of requirements including:- 
Executive Summary 
This report advises Members of the Council’s statutory obligation to conduct a review of
polling districts and polling places in North Lanarkshire.   
Recommendations
That Policy and Strategy Committee approves the proposal to undertake a review of the
polling districts and polling places in North Lanarkshire as detailed in the Appendix to the
report.   
The Plan for North Lanarkshire
Priority  Enhance participation, capacity, and empowerment across our
communities
Ambition statement (19) Improve engagement with communities and develop their
capacity to help themselves
Item 8
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• Publication of the notice of the review;
• Consultation with, and the publication of any representations received, from
the Returning Officer for every parliamentary constituency affected, and 
• seeking the views of interested groups or bodies, including electors, political
parties and Members of the Council, as well as other Elected Members such
as MPs and MSPs, and also from persons with particular expertise in
relation to access to premises or facilities for persons who have different
forms of disability. 
2.2  Having regard to the benefits of continuity to the electorate it is suggested that the 
review effects change only where a clear benefit is identified and that the consultation 
proposals be based on the current polling arrangements as attached in the Appendix 
to the report.   
2.3  If approved by Committee, the Council will publish a formal notice that the 
statutory review of polling districts and polling places will commence on 1 October 
2023.  The notice will be published in all local newspapers and on the Council’s website. 
Elected Members, MPs and MSPs and North Lanarkshire Disability Forum will also be 
consulted. 
2.4  On conclusion of the review, a report highlighting any changes to the polling districts 
and polling places will be submitted to a future meeting of this Committee. 
3. Measures of success 
Increase the volume of residents engaging in the electoral process . 
4. Supporting documentation 
Appendix 1 –  List of Polling Places and Polling Districts 
Archie Aitken
Chief Officer (Legal and Democratic) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☒
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Meeting the statutory obligations of the Representation of the People Act 1983, as
amended by the Electoral Registration and Administration Act 2013.
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒
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If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Corporate Communications involvement publicising the statutory consultation
process.
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed?
Ensuring that polling places are in place and accessible for all electoral events and
risks are assessed and recorded through the Project Risk Register for each
election.
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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APPENDIX 1
LIST OF POLLING DISTRICTS/POLLING PLACES PER WARD AS AT 4 MAY 2022
Ward 1 – Kilsyth
Polling District Polling Place
NL1 St. Patrick’s Primary School
Backbrae Street
Kilsyth G65  0NA
NL2 Holy Cross Primary School
Main Street
Croy G65  9JG
NL3 Kilsyth Academy
Balmalloch 
Kilsyth G65  9NF
NL4 Chapelgreen Primary School
Mill Road
Queenzieburn G65  9EF
NL5 Kilsyth Primary School
Shuttle Street
Kilsyth G65  0BL
NL6 Burngreen Hall
Burngreen
Kilsyth G65  0HT
NL7 Banton Primary School
Lammerknowes Road
Banton G65  0QT
Ward 2 – Cumbernauld North
Polling District Polling Place
NL8, NL9 and NL13 Cumbernauld Primary School and St. Andrew’s Primary
School
Eastfield Road
Cumbernauld G68  0EB
NL11 and NL12 Eastfield Primary School
23 Cairntoul Court
Cumbernauld G68  9JR
NL14 Westfield Primary School
Westfield Drive
Cumbernauld G68  9HJ
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NL15, NL16 and NL17 Broadwood Stadium
1 Ardgoil Drive
Cumbernauld G68  9NE
Ward 3 – Cumbernauld South
Polling District Polling Place
NL18a Ravenswood Primary School
Tiree Road
Cumbernauld G67  1NR
NL18b St. Mary’s Primary School
Liddel Road
Cumbernauld G67  1JB
NL20 Carbrain Primary School 
Millcroft Road
Cumbernauld G67  2LD
NL21 St. Margaret of Scotland Primary School
Broomlands Road 
Cumbernauld G67  2PT
NL22 Woodlands Primary School
Melrose Road
Cumbernauld G67  4BA
NL23 St. Helen’s Primary School
Lomond Drive
Condorrat G67  4JL
NL24 Condorrat Parish Church Hall
Main Road
Condorrat G67  4DZ
NL25 Condorrat Primary School
Morar Drive
Condorrat G67  4LA
Ward 4 – Cumbernauld East
Polling District Polling Place
NL19a and NL19b Muirfield Centre
1A South Muirhead Road
Cumbernauld G67  1AX
NL26 and NL32 Kildrum Primary School
Ellisland Road
Cumbernauld G67  2HQ
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NL27 St. Lucy’s Primary School
Oak Road
Cumbernauld G67  3LQ
NL28 and NL30 Whitelees Primary School
Blackthorn Road
Cumbernauld G67  3NJ
NL29 Abronhill Primary School
Medlar Road
Cumbernauld G67  3AJ
NL31 The Village Community Centre
The Wynd
Cumbernauld G67  2ST
Ward 5 – Stepps, Chryston and Muirhead
Polling District Polling Place
NL33 Stepps Primary School
10 Blenheim Avenue
Stepps G33  6FH
NL34 and NL43 St Joseph’s Primary School
Cardowan Road
Stepps G33  6AA
NL35 Stepping Stones Family Learning Centre
66 Cumbernauld Road
Stepps G33  6EW
NL36 Chryston Primary School
Lindsaybeg Road
Chryston G69  9DW
NL37 Auchinloch Primary School
Langmuirhead Road
Auchinloch G66  5DU
NL41 St Barbara’s Primary School
Elmira Road
Muirhead G69  9EJ
Ward 6 – Gartcosh, Glenboig and Moodiesburn
Polling District Polling Place
NL38 and NL42 Glenmanor Primary School
Glenmanor Avenue
Moodiesburn G69 0JA
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NL39 St Michael’s Primary School
Burnbrae Avenue
Moodiesburn G69 0ER
NL40 Gartcosh Hall
Lochend Road
Gartcosh G69  2AB
NL51 Masonic Hall
Main Street
Glenboig ML5  2QT
NL51a Glenboig and Our Lady and St. Joseph’s Primary Schools
5 South Medrox Street
Glenboig ML5  2RU
Ward 7 – Coatbridge North
Polling District Polling Place
NL44 St Bartholomew’s Primary School
Deveron Street
Coatbridge ML5  2JB
NL45 Skills Academy, Former Inclusion Support Base
41 Townhead Road
Coatbridge ML5  2HT
NL46 Townhead Primary School
Dochart Drive
Coatbridge ML5  2PG
NL47 and NL49 The Reigart Suite, Summerlee Heritage Park
Heritage Way
Coatbridge ML5  1QD
NL48 Langloan Primary School
Bank Street
Coatbridge ML5  1EG
NL50a Masonic Hall
Coltswood Road
Coatbridge ML5  2AA
NL50b Greenhill Primary School
Albert Street
Coatbridge ML5  3HE
NL52 St Patrick’s Primary School
Kildonan Street
Coatbridge  ML5  3LP
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NL52a Dunbeth Nursery Centre
Coats Street
Coatbridge ML5  3NX
NL53, NL54 and NL55 Holy Trinity and All Saints Church Hall
Muiryhall Street
Coatbridge ML5  3RZ
Ward 8 – Airdrie North
Polling District Polling Place
NL56 Airdrie Academy
South Commonhead Avenue
Airdrie ML6  6NX
NL57 St Serf’s Primary School
Thrashbush Road
Airdrie ML6  6QU
NL59 Springfield Community Centre
Forrest Street
Airdrie ML6  7BA
NL60 Clarkston Primary School
17 Findhorn Place
Airdrie ML6  7HE
NL61 Plains and St David’s Primary Schools
1 Annieshill View
Plains ML6  7NY
NL62 Glengowan and St. Mary’s Primary Schools
Drumfin Avenue
Caldercruix ML6  7QP
NL63 Village Hall
Telegraph Road 
Longriggend ML6  7RR
NL64 Glenmavis Community Centre
107 Coatbridge Road
Glenmavis ML6  0NJ
NL65 Greengairs Primary School
Greengairs Road
Greengairs ML6  7TE
NL66 Golfhill Primary School
Ballochney Street
Airdrie ML6  0LT  
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Ward 9 – Airdrie Central
Polling District Polling Place
NL58 St Andrew’s Primary School
Laggan Road
Airdrie ML6  0LL
NL67 Beechbank Community Centre
Westermavisbank Avenue
Airdrie ML6  0HE
NL68 and NL75 Victoria Primary School
79 Aitchison Street
Airdrie ML6  0DB
NL69 The Chapelside Centre
Waddell Street
Airdrie ML6  6JU
NL70 Coatdyke Congregational Church
Kippen Street
Airdrie ML6  9AX
NL71 Devonview Pre-School Centre
Devonview Street
Airdrie ML6  9DH
NL72 Community Education Centre
2 Clark Street
Airdrie ML6  6DQ
NL73 All Saints and Rochsolloch Primary Schools
Bellsdyke Road
Airdrie ML6  9DU
NL74 Gartlea Community Centre
Hillfoot Road
Airdrie ML6  9PB
Ward 10 – Coatbridge West
Polling District Polling Place
NL76 Bargeddie and St Kevin’s Primary Schools
Langmuir Road
Bargeddie G69  7RS
NL77 Langloan Primary School
Bank Street
Coatbridge ML5  1EG
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NL79 Old Monkland Primary School
Craigend Drive
Coatbridge ML5  5TJ
NL80 St Mary’s Primary School
Hozier Street
Coatbridge ML5  4BA
NL81 Old Monkland Community Centre
Lismore Drive
Coatbridge ML5  5PG
Ward 11 – Coatbridge South
Polling District Polling Place
NL78 St Augustine’s Primary School
Henderson Street
Coatbridge ML5  1BL
NL82 Sikeside Primary School
Sikeside Street
Coatbridge ML5  4QH
NL83 Carnbroe Primary School
Kirkton Crescent
Coatbridge ML5  4TP
NL84 St Mary’s Primary School
Hozier Street
Coatbridge ML5  4BA
NL85 Kirkshaws Primary School
Old Monkland Road
Coatbridge ML5  5EJ
NL86 Calder Parish Church Hall
Bute Street
Coatbridge ML5  4HF
NL87 The Shawhead Centre
Berwick Street
Coatbridge  ML5  4NH
Ward 12 – Airdrie South
Polling District Polling Place
NL88 and NL95 All Saints and Rochsolloch Primary Schools
Bellsdyke Road
Airdrie ML6  9DU
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NL89 and NL97 Calderbank Primary School
Main Street
Calderbank ML6  9SG
NL90 and 92 Chapelhall Primary and St Aloysius Primary Schools
1 Honeywell Crescent
Chapelhall ML6  8XW
NL91 and NL96 St Dominic’s Primary School
Petersburn Road
Airdrie ML6  8DX
NL93 and NL94 Hilltop Primary School
Petersburn Road
Airdrie ML6  8BH
Ward 13 – Fortissat
Polling District Polling Place
NL98 Bonkle Church Hall
Church Road
Newmains ML6  9QG 
NL99a and NL102 Allanton Church Hall
Allanton Road
Allanton ML7  5DF
NL99b Morningside Primary School
School Road
Morningside, Wishaw ML2  9QW
NL100 Stane Primary School
Torbothie Road
Shotts ML7  5JJ
NL101 Dykehead Primary School
Easter Road
Shotts ML7  4AS
NL103 and NL106 Salsburgh Community Centre
Main Street
Salsburgh ML7  4LS
NL104 Community Education Centre
Victoria Street
Harthill ML7  5QE
NL105 Benhar Evangelical Church
Covenanter Road
Harthill ML7  5PB
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Ward 14 – Thorniewood
Polling District Polling Place
NL109 Aitkenhead Primary School
Lincoln Avenue
Tannochside G71  5QZ
NL110 and NL113 Tannochside Primary School
Douglas Street
Tannochside G71  5RH
NL112 John Paul II Primary School
Laburnum Road
Viewpark G71  5DG
NL114 Burnhead Community Centre
Burnhead Street
Viewpark G71  5AT
Ward 15 – Bellshill
Polling District Polling Place
NL111 Fallside School
Sanderson Avenue
Viewpark G71  6JZ
NL115 Bellshill Cultural Centre
John Street
Bellshill ML4  1RJ
NL116 Noble Primary School
Shirrel Avenue
Bellshill ML4  1JR
NL117 Lawmuir Primary School
Footfield Road
Bellshill ML4  2BY  
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Ward 16 – Mossend and Holytown
Polling District Polling Place
NL118 Holytown Primary School
Willow Grove
Holytown ML1  4SB
NL119 Holytown Community Education Centre
Stevenston Street
Holytown ML1  4RG
NL120 Mossend Primary School
Calder Road
Mossend ML4  2RH
NL121 and NL123 Bellshill Cultural Centre
John Street
Bellshill ML4  1RJ
NL122 New Stevenston Community Hall
Jerviston Street
New Stevenston ML1  4JS
Ward 17 – Motherwell West
Polling District Polling Place
NL124 Dalziel High School
Crawford Street
Motherwell ML1  3AG
NL125 Ailsa Nursery Centre
The Loaning
Motherwell ML1  3NQ
NL126 Braidhurst High School
Dalriada Crescent
Motherwell, ML1 3XF
NL127 Pat Cullinan Centre
Logans Road
Motherwell ML1  3PB  
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Ward 18 – Motherwell North
Polling District Polling Place
NL128, NL139 and NL140 Keir Hardie Memorial Primary School
Brannock Road
Newarthill ML1  5DU
NL129 and NL138 Newarthill Primary School
High Street
Newarthill ML1  5JU
NL130 and NL133 Muir Street Primary School
Parkneuk Street
Motherwell ML1  1BY
NL131 and NL132 Jerviston Community Centre
Coalhall Avenue
Motherwell ML1  4BJ
NL134 John McCormack Community Centre
Motherwell Road
Carfin ML1  4EB
NL135 and NL137 New Stevenston Community Hall
Jerviston Street
New Stevenston ML1  4JS
NL136 Our Lady and St. Francis Primary School
Newarthill Road
Carfin ML1  5AL
Ward 19 – Motherwell South East and Ravenscraig
Polling District Polling Place
NL141, NL152 and NL153 John McCormack Community Centre
Motherwell Road
Carfin ML1  4EB
NL142, NL144, NL145 and NL146 Berryhill Primary School
Hillcrest Avenue
Wishaw ML2  7RB
NL143 Jim Foley Community Centre
John Street
Wishaw ML2  7TG
NL147 Glencairn Primary School
Glencairn Street
Motherwell ML1  1TT
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NL148, NL149 and NL151 Knowetop Primary School
Knowetop Avenue
Motherwell ML1  2AG
NL150 Muirhouse Primary School
66 Barons Road
Motherwell ML1  2NB
Ward 20 – Murdostoun
Polling District Polling Place
NL154 and NL156 St. Brigid’s Primary School
Newton Drive
Newmains ML2  9DE
NL155, NL157 and NL162 Cleland Primary School
26 Main Street
Cleland ML1  5QN
NL158 and NL171 Carrick Hall
Carrick Crescent
Wishaw ML2  7JP
NL159 and NL161 St. Aidan’s Primary School
Coltness Road
Wishaw ML2  7EY
NL160 Cambusnethan Primary School
Branchal Road
Wishaw ML2  8PD
Ward 21 – Wishaw
Polling District Polling Place
NL163 Pather Community Centre
Caledonian Road
Wishaw ML2  0HZ
NL164 Wishaw Academy/St. Ignatius Primary School
Lochpark
Wishaw ML2  7EB
NL165 Muirhouse Primary School
66 Barons Road
Motherwell ML1  2NB
NL166 Gowkthrapple Community Centre
Off Birkshaw Brae
Wishaw ML2  0ND
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NL167 Thornlie Primary School
Lomond Drive
Wishaw ML2  0JR
NL168 Netherton Community Centre
Netherton Road
Wishaw ML2  0EQ
NL169 Overtown Community Centre
Main Street
Overtown ML2  0QF
NL170 Waterloo Memorial Hall
Wishaw Road
Waterloo ML2  8EW 
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North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    AG/JC Date 28/09/23 
Towards a Fairer North Lanarkshire – Tackling Poverty Strategy
2023 - 2026 
From  Alison Gordon Chief Social Work Officer (Education, Families, Justice &
Integrated Practice)  
E-mail gordonal@northlan.gov.uk Telephone 01698 332001 
Executive Summary 
Despite recent positive news on wage growth, the legacy of the global pandemic, ongoing
cost-of-living crisis and high levels of deprivation, continue to acutely affect inequality and
poverty in North Lanarkshire, impacting the most vulnerable in North Lanarkshire’s
communities.  Against this landscape our refreshed ‘Towards a Fairer North Lanarkshire’
Tackling - Poverty Strategy for 2023-2026, sets out our ambition to continue to tackle
poverty and child poverty, building on our previous actions and the positive foundations
achieved through the previous strategy for 2020-2023. The new and refreshed Tackling
Poverty Strategy encompasses an integrated multi service approach within the Council,
alongside an increased focus on working externally with all community planning partners,
communities, and people with lived experience of poverty. 
The Tackling Poverty Strategy (a copy of which is included in this report at Appendix 1) will
be a key component of the Plan for North Lanarkshire’s new Programme of Work priorities
and ambitions, promoting the strengths and skills of individuals and families, increasing
economic activity, and providing practical and holistic support intervening upstream
wherever possible to prevent the longer-term harms associated with poverty. 
In addition, the Strategy encompasses the statutory requirement to prepare and publish a
Local Child Poverty Action Report for North Lanarkshire for 2022/23. (Appendix 2) and
reflects the ambition of the national Tackling Child Poverty Delivery Plan 2022-26 Best Start
Bright Futures published by the Scottish Government in April 2022 as the second of 3
delivery plans required by the Child Poverty (Scotland) Act 2017. 
Recommendations
It is recommended that the Policy and Strategy Committee: 
(1) Approve the ‘Towards a Fairer North Lanarkshire’ Tackling Poverty Strategy and its
associated Action Plan as set out in Appendix 1. 
(2) Approve the 2022 to 2023 Local Child Poverty Action Report as set out in Appendix 2
of this report. 
Item 9
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1. Background 
1.1 The ‘Towards a Fairer North Lanarkshire’ Tackling Poverty Strategy 2020-2023 and its
associated Action Plan was approved at the Policy and Strategy Committee Meeting
on 11th June 2020. This merged four of the original Plan for North Lanarkshire
programme of work priorities for action in order to ensure a better integrated approach
which maximised impact and outcomes for our communities.  In view of the clear link
between child poverty and wider drivers of poverty across our communities the strategy
encompassed the statutory requirement to prepare and publish an annual Local Child
Poverty Action Report for North Lanarkshire. 
1.2 Annual updates on achievements and challenges of The Tackling Poverty Strategy and
the Action Plan were submitted to the Policy and Strategy Committee in September
2021 and 2022. With the conclusion of the 2020 to 2023 Towards a Fairer North
Lanarkshire Tackling Poverty Strategy being submitted and approved by the Wellbeing
and Tackling Poverty Committee on 5th May 2023. 
1.3 Amongst the many achievements throughout the lifespan of the 2020 to 2023, Tackling
Poverty Strategy: 
1.3.1 We saw a reduction in the proportion of children in poverty – from 25.2% to 23.2%,
against a very challenging context.  Nonetheless one in four children in North
Lanarkshire remain living in poverty, which is higher than the national average of one
in five children. 
1.3.2 The Tackling Poverty Team in partnership with services generated over £99 million in
additional benefit income for the residents of North Lanarkshire during this 3-year
period.  This together with the £22.6 million generated via the Citizens Advice
Bureaux, means that over £121 million has been generated by supporting people
through the benefits system. 
1.3.3 In addition, a key complementary achievement supported by investment, business
support and employability initiatives is that for the first time ever the gross weekly pay
for local residents is now higher than the national average – an increase of 10%.
(3) Note that the Local Child Poverty Action Report 2022 to 2023 in line with statutory
requirements has also be submitted to the NHS Lanarkshire Health and Population
Board for approval. 
(4) Note that the report has also been referred to the North Lanarkshire Partnership
Strategic Leadership Board for consideration. 
(5) Note that as part of its development process the Strategy and Local Child Poverty
Action Plan have been considered and endorsed by the Wellbeing and Tackling Poverty
Committee which will oversee delivery during the period of the Strategy. 
The Plan for North Lanarkshire
Priority  All priorities
Ambition statement All ambition statements
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Further notable achievements are that from our baseline of 5 employers achieving
accreditation for paying the living wage, we now having 123 employers accredited. 
1.4 In April 2022 the Scottish Government published its new Tackling Child Poverty
Delivery Plan 2022-26, Best Start Bright Futures, as the second of 3 delivery plans
required by the Child Poverty (Scotland) Act 2017. Best Start Bright Futures sets out a
vision for Scotland of the changes that are needed and associated actions required by
the Scottish Government and partners.  Recognising both the wider determinants and
levers which can impact on poverty this new delivery plan adds a focus on holistic
supports to the other key drivers of anti-poverty activity: increasing income via
employment; maximising income via social security benefits; and reducing the cost of
living. 
1.5 This holistic and integrated approach is fundamental to the Plan for North Lanarkshire
and whilst maintaining strong links with other elements of the Council’s Programme of
Work, Tackling Poverty will be a core strand of the ‘Resilient People’ Programme,
whose principal aim is to deliver whole family support locally, when families need it, in
a way that is consistent with The Promise Principles and The Tackling Poverty Strategy.
This will involve an integrated approach, working with partners, to provide an earlier
and more effective response to need. This includes promoting the strengths and skills
of individuals and families, increasing economic activity, and providing practical and
emotional support, integrating this support with the roll out of town and community hubs
to maximise opportunities for community-led and strengths-based approaches. 
2. Report 
Towards a Fairer North Lanarkshire - Tackling Poverty Strategy 2023-2026 
Context - Framing the North Lanarkshire Approach 
2.1 In May 2023, the Scottish Government held a cross party summit including
representation from Scotland’s political parties, campaigners, public and private sector
leaders and people with lived experience of poverty.
2.2 The First Minister stated that “Tackling poverty and inequality is the single biggest
challenge facing Scotland and requires continued, urgent and sustained action.”
2.3 COSLA President Councillor Shona Morrison said:
2.3.1 “The initiative from the Scottish Government is a good one and one which Local
Government can get fully behind. Tackling poverty is a core objective for Local
Government working in partnership with the Scottish Government, the third sector and
public and private sector partners.
2.3.2 "The cost- of-living crisis we are living through at present is being tackled head-on by
Councils the length and breadth of Scotland and partnership working is vital to
achieving positive outcomes for individuals, families and our communities across
Scotland.”
2.4  The Poverty and Inequality Commission recognise the following four levers in
respect of Poverty:- 
• work and earnings; 
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• social security; 
• housing costs; and 
• costs of living. 
2.5 As noted above Scottish Government’s second Child Poverty Delivery Plan – Best
Start Bright Futures extend the focus to four key drivers to tackle poverty:
• Income from Social Security Benefits
• Income from Employment; and 
• Reduce the Cost of Living 
• Holistic Supports 
2.6 In addition it sets out Scotland’s offer to families in 3 parts:
• Providing the opportunities and integrated support parents need to enter, sustain
and progress in work; 
• Maximising the support available for families to live dignified lives and meet their
basic needs; and
• Supporting the next generation to thrive 
What do we mean when we talk about Poverty? 
2.7 The dictionary defines poverty simply as; “the state of being extremely poor”. This,
however, does not reflect the impact of poverty on all aspects of an individual’s and
family’s life. In 2020, North Lanarkshire Council adopted the Joseph Rowntree
Foundation definition of poverty, as this addresses not only the lacking sufficient money
aspect of poverty but goes further by defining what being “extremely poor” actually
means to people. 
2.7.1 “Poverty means not being able to heat your home, pay your rent, or buy the essentials
for your children. It means waking up every day facing insecurity, uncertainty and
impossible decisions about money. It means facing marginalisation – and even
discrimination – because of your financial circumstances. The constant stress it causes
can lead to problems that deprive people of the chances to play a full part in society.” 
North Lanarkshire Fairness Commission 2018 
2.8 Whilst low income and material deprivation are issues rightly at the forefront of the
poverty debate, the commission recognised that poverty should not merely considered
in terms of income or material well-being alone. Importantly, it is also a matter of health
and well-being. The commission highlighted that there is a complex, interlinking
relationship between the factors that influence poverty therefore, these cannot be
considered in isolation.  Currently alongside the legacy impacts of the COVID 19 and
linked to the Cost of Living Crisis, there are number of issues causing or exacerbating
the effects of poverty on people in North Lanarkshire such as the national insurance
increase, price increases on energy, soaring fuel and food increases and real term cuts
in wages, benefits and pensions,  Whilst headline inflation has recently fallen slightly,
food inflation continues to impact disproportionately on the least well off in our
communities.  In addition there remain the impacts of reforms to the welfare system
and patterns of employment and ill health though the  introduction of measures like the
Scottish child payment provides some counterbalance for some families. 
The North Lanarkshire Approach 
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2.9 The new Tackling Poverty Strategy will continue the commitment to the
recommendation of the North Lanarkshire Fairness Commission to not only ensure that
tackling poverty has sufficient focus, but also to reflect the fact that poverty is a
significant feature of Scottish society affecting many people in many different ways. 
2.10 The Plan for North Lanarkshire sets out the committed to focus on the things that will
significantly improve the quality of life and well-being for all our residents, but the
supporting evidence base highlights that challenges remain.  The Programme of Work
to 2028 has been developed to ensure a heightened and more strategic focus on not
only sustaining the economic and community aspects that will enable local people and
communities (and the place that is North Lanarkshire) to thrive, but also on ensuring a
more targeted approach to improving social, health, and economic conditions and
maximising opportunities to escalate the delivery of improved outcomes for those that
need it most, thus turning the vision of inclusive growth and prosperity into a reality.  
2.11 The refreshed Tackling Poverty Strategy is a key component of this Programme of
Work and key contributor to ensuring that our residents are offered opportunities,
support, advice, and information The Strategy seeks to embody a collaborative
approach to maximise effective action building on achievements to date.  As outlined
above, incorporating the Tackling Poverty Strategy within the Resilient People
programme of work recognises the importance of a holistic approach reflected also in
the addition of holistic support within the national framework set by Best Start, Bright
Futures and that often the most direct, efficient and effective way of helping families is
to provide responsive financial support and economic opportunities to achieve lasting
change. The new Strategy will reflect this in being structured around the four key drivers
of: -
• Increasing income via employment;
• Maximising income via social security benefits;
• Reducing the cost of living; and
• Holistic Supports. 
2.12 Our new Tackling Poverty Strategy also continues the approach of incorporating the
Local Child Poverty Action Report (Action Plan), aligning both Plans into the same
lifespan from 2023 to 2026. Both the local authority and NHSL have agreed that the
Local Child Poverty Action Reports should be an integral part of the overall strategy
enabling also our statutory duty to report to Scottish Government on an annual basis
and recognising that child poverty is integrally linked with poverty and wellbeing within
the wider community.  To support reporting and measuring impact amongst targeted
groups the action plan will detail which “strategy/plan” each action relates to, identifying
those actions that are specifically aimed at the child poverty priority groups.
2.13 The Action Plan within the Tackling Poverty Strategy details the key elements and
priorities of the new Towards a Fairer North Lanarkshire – Tackling Poverty Strategy
2023 to 2026. 
Partnership Working and Tackling Poverty 
2.14 Tackling poverty and its impact on people and communities does not fall on the
shoulders of one agency or service.  It is recognised that securing long term successful
change requires a balance between economic and social wellbeing. The Joseph
Rowntree Foundation identified that some of the consequences of poverty can include:  
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2.15 A collective approach across the North Lanarkshire Partnership, Community Boards
and communities informed by people with lived experience is therefore fundamental to
tackling poverty and the barriers to inclusive growth by:- 
• unlocking the potential of people living in communities with lived experience; 
• breaking the cycle of poverty; and 
• opening up opportunities to create more equal communities. 
2.16 The strategy, together with the actions identified within the Local Child Poverty Action
Report 2022/23, will ensure that there is concerted collaborative work involving key
partners including:- 
• North Lanarkshire Council; 
• NHS Lanarkshire; 
• Police Scotland; 
• Scottish Fire and Rescue Service;
• Voluntary Action North Lanarkshire (VANL);
• Department of Work & Pensions (DWP);
• Scottish Social Security Agency;
• New College Lanarkshire;
• Skills Development Scotland;
• The Community and Voluntary Sector; and
• Communities and in particular those with lived experience. 
2.17 The approach within North Lanarkshire is underpinned by The Fairer Scotland Duty to
reduce the inequalities of outcome caused by socio-economic disadvantage.  Our
approach seeks to move people, families and whole communities from dependence to
independence through enabling them to be part of the decisions that affect them and
through our cash first approach.  From a partnership perspective it also seeks to break
down referral pathways built around the needs of systems rather than people which are
at best confusing and at worst stigmatising. Our tackling poverty measures therefore
also need to empower individuals and communities and to build on the desire of our
communities to address this issue as reflected in its prioritisation in Local Outcome and
Improvement Plans across our Community Board Areas.  The Tackling Poverty Officers
Action Group (TPOAG) remains our key vehicle for bringing statutory and community
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and voluntary sector partners together to co-ordinate and drive actions and has been
critical to the development of our refreshed Strategy.  
Stakeholder Engagement and Consultation 
2.18 The TPOAG and the Tackling Poverty Team have used different vehicles for ensuring
that our residents’ voices are heard and shape our Strategy and accompanying action
plan: 
2.19 The Council’s Cost of Living Survey (Support and local information to help cope with
rising costs), with over 4,500 online surveys completed by residents and 300 paper
copies and the latter, “three questions”, has been used at all events the Tackling
Poverty Team have been attending, and has included the following key questions; 
• How is the cost-of-living crisis affecting you?
• How is the cost of living affecting others in our community?
• What do you want us to do about it? 
2.20 Whilst survey response will help direct our resources accordingly, these responses are
traditionally from adults. In order to shape both the Tackling Poverty Strategy and the
Local Child Poverty Action Report, it was also important to the Team that our children
and young people’s voices were heard. The Team has therefore also engaged with a
number of schools, ensuring that we had a mix of primary and secondary schools with
a mix also of those within or close to our towns and others in outlying villages.  15
schools have taken part so far and the responses from the children, young people and
their teachers have been extremely informative and insightful. The children and young
people were given a short presentation about poverty figures in North Lanarkshire and
its impacts, and then provided with post it notes to allow them to write their thoughts on
this.  In doing this it allowed for some anonymity in their answers. 
2.21 The Tackling Poverty Officer Action Group are also continuing to work with the
Community Partnership Team, to look at the role of the Community Boards and the
Local Outcome Improvement Plans in supporting the engagement/lived experience
strand of the strategy and how we ensure this is delivered/reported on appropriately. 
Key priorities within the refreshed Strategy 
2.22 Towards a Fairer North Lanarkshire Tackling Poverty Strategy 2023-26 is an ambitious
strategy supported by a comprehensive action plan as reflected in the attached
document at Appendix 1.  Areas which are new or have enhanced focus in this
refreshed and updated strategy include:
2.22.1 The introduction of the fourth driver of Holistic Support to ensure a fully integrated
approach as outlined above and the linkage with other key programmes such as those
associated with the Promise, Whole Family Support, SAC (Scottish Attainment
Challenge) and PEF (Pupil Equity Fund). 
2.22.2 A new approach to lived experience and user/community engagement building on the
role of our Community Boards. 
2.22.3 An increased focus on engagement programmes to increase access to parental
employment support, particularly for those in priority groups who are in or at risk of
poverty to access and maintain opportunities for volunteering, skills development and
work.
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2.22.4 Creative approaches to enhance access to service though new initiatives and joint
resourcing for example growing the Welfare Advice and Health Project (WAHP) in GP
practices.   
3. Measures of success 
3.1  North Lanarkshire Council Towards a Fairer North Lanarkshire Tackling Poverty
Strategy will be delivered in a way that is consistent with the Councils’ Programme for
Work – Resilient People delivering the whole family support locally when families need
it, ensuring that a “no wrong door” approach is adopted across all our services, meaning
that no matter where someone presents there will be a referral gateway to the services
that a person or family require to help them out of poverty. 
3.2 The successful delivery and outcomes of 2023- 2026 Towards a Fairer North
Lanarkshire – Tackling Poverty Strategy – Action Plan. 
4. Supporting documentation 
4.1  Appendix 1 - Towards a fairer North Lanarkshire Tackling Poverty Strategy/Action Plan
2023/26 
4.2  Appendix 2 - Local Child Poverty Action Report 2022/23 
4.3  Appendix 3 - Equality Impact Assessment 
4.4  Appendix 4 - Children’s Rights and Wellbeing Impact Assessment (CRWIA) 
Alison Gordon
Chief Social Work Officer (Children, Families, Justice & Integrated Practice) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐ 
The Tackling Poverty Strategy brings together work across the Council to ensure
effective co-ordination and will encompass the statutory requirement of the Local
Child Poverty Action Report.  As such, and in particular given its broad focus on
tackling poverty, empowerment and reducing barriers, in particular for priority
groups, it is closely aligned with and supports the council in its Fairer Scotland Duty
and the addressing of structural inequalities.  As some protected groups such as
people with disability are more likely than others to face poverty the strategy is also
relevant to the Public Sector Equality Duty. 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☒ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The Strategy will be delivered within the available resources of the Council
including specific additional funding provided by the UK/SG to tackle financial
insecurity, cost of living crisis and fuel poverty via the Local Authority Covid
Economic Recovery Fund and other funds provided to the Council including
resource in kind or financial contributions through partners to support key activities. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Towards a Fairer North Lanarkshire - Tackling Poverty Strategy responds
appropriately to all partner’s responsibilities and duties under the Child Poverty
(Scotland) Act 2017. 
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5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
A Tackling Poverty Communication’s Subgroup oversees the communications
activities of the Tackling Poverty Strategy
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
Tackling Poverty has been identified as a Corporate Risk, with the Head of
Education & Families - Integrative Practice (CSWO) as the risk lead. Towards a
Fairer North Lanarkshire - Tackling Poverty Strategy sets out a planned approach
which seeks to eliminate poverty or make very significant reductions in the level of
poverty resulting in benefit to the residents and including improvement in the
overall level of health and wellbeing of communities. 
5.10 Armed Forces Covenant Duty
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Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
In North Lanarkshire we recognise that tackling poverty and inequality does not fall
to one Service, or one Sector, we must therefore work together to use our
resources effectively and efficiently to ensure that all our communities have access
to opportunities that will lead to better outcomes for people in terms of employment,
wellbeing and inclusive growth. 
This CRWIA was undertaken alongside an Equalities Impact Assessment. 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☒ No ☐ 
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Appendix 1 
“Towards A Fairer North
Lanarkshire”
Tackling Poverty Strategy
2023 - 2026
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Document control
Title Toward A Fairer North Lanarkshire – The Tackling Poverty Strategy
Document
status (final or
draft version)
Draft
Owner Alison Gordon e-mail
address gordonal@northlan.gov.uk
Governance
group Tackling Poverty Officers Action Group
Author John Campbell e-mail
address campbelljohn@northlan.gov.uk      
Revision history
Number Originator Date Revision description /
record of change
1.0 AGC 08June2023 First draft
2.0 AGC 05July2023
Second draft (added
financial education on 12th
July 2023)
3.0 Writers group 14July2023 Third draft -editing / updating 
3.1 AGC 24th July 2023 Survey questions included 
Document approvals
Number Governance group Date approval
granted
Date approval
to be
requested (if
document still
draft)
1.0   
2.0   
Consultation record (for most recent update)
Status of document
consulted upon 
Stakeholders
consulted / date 
Foreword
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In North Lanarkshire we recognise that all sectors and agencies must come together to
tackle poverty, this Strategy not only reflects the commitment from each sector but
also the voices of our residents, which will shape service delivery across our
communi�es. 
Tackling Poverty Strategy Foreword 2023 to 2026 
North Lanarkshire’s Tackling Poverty Strategy 2020-23 reflected a concerted commitment across the
Community Planning Partnership to drive inclusive growth and achieve prosperity for the people and
communi�es of North Lanarkshire.  We wanted to ensure that North Lanarkshire will be the place where
everyone has equality of opportunity, a place where individuals and communi�es are poverty free. 
During the three-year period the council and its partners were able to meet a number of ac�ons, however, the
impact of Covid cannot be ignored in achieving the goals we set out at the beginning of 2020.  The Council and
its partners had to react quickly to the pandemic and the impact this had on our communi�es and ci�zens, this
means that some ac�ons in the Strategy had to be re-thought with some being delivered quicker than
previously expected and others having to be reconsidered.
The global pandemic, a cost-of-living crisis and high levels of deprivation, con�nues to acutely affect
inequality and poverty in North Lanarkshire, impac�ng the most vulnerable in North Lanarkshire’s
communi�es. 
Against this landscape we now bring a refreshed Tackling Poverty Strategy for 2023-2026, which sets out our
ambi�on to tackle poverty and child poverty, building on our previous plans in this area which have been
progressed despite the pandemic. Our refreshed Tackling Poverty Strategy encompasses an integrated mul�
service approach within the Council, alongside an increased focus on working externally with all community
planning partners, communi�es, and people with lived experience of poverty. 
A new programme of work was agreed by the council which sets out projects and activity that goes much
further, moves faster and in a more joined-up way to improve health and wellbeing and impact on
regeneration, the economy, and communities.”
However, with one in four children in North Lanarkshire living in poverty, we cannot be complacent and while
there are significant improvements, considerable challenges remain and it’s vital that we continue to work
with partners to address the unacceptably high levels of child poverty, deprivation, and inequality in North
Lanarkshire. 
Councillor Jim Logue
Leader of North Lanarkshire Council 
Following the Council Elec�ons in 2022, North Lanarkshire Council created its very first Wellbeing and Tackling
Poverty Commitee to oversee and direct the Councils Towards a Fairer North Lanarkshire Tackling Poverty
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Strategy 2020 to 2023, the development of the new Tackling Poverty Strategy 2023 to 2026 and the produc�on
of the annual Local Child Poverty Ac�on Report in partnership with NHS Lanarkshire. 
As the Convener of the new Wellbeing and Tackling Poverty Commitee, I am delighted to endorse the
achievements of the Towards a Fairer North Lanarkshire Tackling Poverty Strategy 2020 to 2023 and the Local
Child Poverty Ac�on Report 2022. 
Our new Towards a Fairer North Lanarkshire Tackling Poverty Strategy 2023 to 2026, sets out our overarching
approach to tackling poverty in our communi�es, with the Ac�on Plan providing the detail as to how the
partners will do this.  The Strategy will work in conjunc�on with the Local Child Poverty Ac�on Report which
will provide supports to children and young people. 
The Strategy and Ac�on Plan iden�fy work being done and being planned under the drivers to tackle poverty;
increase income via employability, reduce the cost of living, increase income via social security benefits and
new to this strategy, holis�c supports. 
The Wellbeing and Tackling Poverty Commitee will strive to ensure that the aims and objec�ves of the
Strategy/Ac�on Plan are met and address the challenges that our residents, Council Services, the third sector
and other partners over the next 3 years. 
Wellbeing and Tackling Poverty Commitee – Convener Councillor Geraldine Woods 
This is the second North Lanarkshire Tackling Poverty Strategy to be produced.  The Strategy reflects our
commitment to ensuring equity of opportunity for all of our residents.
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Significant progress has been achieved against the ambi�ons of the first Tackling Poverty Strategy, to make
North Lanarkshire the place to Live, Learn, Work Invest and Visit.  Progress made has focussed on both
developing North Lanarkshire as a place and on improving the individual lives of North Lanarkshire’s people. 
Achievements to date have been pivotal in maximising the poten�al of North Lanarkshire as a place to improve
the condi�ons within which residents live.  Expanding the provision of high quality housing, crea�ng
mul�purpose community hubs that support a much wider integrated service offering in the heart of the local
community (and bring educa�on together with other local services, local businesses, and partnership
organisa�ons), transforma�ons to town centres, enhancements to ac�ve green spaces to bring physical and
mental health benefits, and atrac�ng investment to expand employment opportuni�es have been a catalyst
to beter suppor�ng improved economic and community outcomes and improving the quality of life for all. 
In terms of improving individual lives, recent successes include an increase in posi�ve des�na�ons for young
people leaving school, an increase in gross weekly pay for residents, a reduc�on in school exclusion rates, and
a reduc�on in the number of people claiming employment related benefits.  These successes, delivered
against a backdrop of high levels of depriva�on, a cost-of-living crisis and during a global pandemic, have led to
more sustained posi�ve outcomes for children, communi�es, and the economy across North Lanarkshire,
transforming lives and prospects. 
The Plan for North Lanarkshire sets out the commited to focus on the things that will significantly improve the
quality of life and well-being for all our residents, but the suppor�ng evidence base highlights that challenges
remain.  A Programme of Work to 2028 has therefore been developed to ensure a heightened and more
strategic focus on not only sustaining the economic and community aspects that will enable local people and
communi�es (and the place that is North Lanarkshire) to thrive, but also on ensuring a more targeted
approach to improving social, health, and economic condi�ons and maximising opportuni�es to escalate the
delivery of improved outcomes for those that need it most, thus turning the vision of inclusive growth and
prosperity into a reality. 
This refreshed Tackling Poverty Strategy is a key area of ac�vity in the Programme of Work and a major step in
ensuring that our residents are offered opportuni�es, support, advice, and informa�on that will address the
drivers of poverty through: - 
 Increasing income via employment;
 Maximising income via social security benefits;
 Reducing the cost of living; and
 Holistic Support
Our community planning partners, and voluntary and community sector colleagues are commited to tackling
poverty and inequality and our ac�on plan sets out our approach to this.  The close involvement of our
communi�es in shaping our approach will ensure that we are mee�ng the differing needs in all of the
communi�es of North Lanarkshire. 
Des Murray Chief Execu�ve – North Lanarkshire Council 
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Suppor�ng The Strategy 
NHS Lanarkshire welcomes this strategy
and recognises the important role it plays in
tackling poverty within our communi�es. 
The impact of poverty and the cost of living
crisis is well documented and is evident
within our communi�es. Rising inequali�es
also con�nue to prove a challenge. 
A recent popula�on health impact
assessment on the rising cost of living crisis
in Scotland, conducted by Public Health
Scotland, noted several ways in which rising
costs and poverty can affect health
including; living in damp homes, worsening
of mental health issues and being unable to
afford a nutri�ous and varied diet. 
NHS Lanarkshire plays a par�cular role in
tackling poverty, in part, simply by exis�ng
to provide care for everyone, free at the
point of use.  It also has a role as an ‘anchor
organisa�on’ within communi�es, offering
accessible employment and opportuni�es
around economic s�mula�on. 
However, the partnership ac�vity that is
documented in this plan has shown to be
the most effec�ve way to meet the
challenges facing individuals and families. 
By ensuring that the services our
communi�es use are equipped to recognise
when people and struggling and enabling
referrals and support to be put in place,
jointly we aim to prevent poor health and
stop health inequali�es from worsening. 
Professor S. Josephine Pravinkumar
Director of Public Health and Health Policy 
Voluntary Ac�on North Lanarkshire (VANL) and
the wider community and voluntary sector
(CVS) welcome North Lanarkshire’s updated
Poverty Strategy, which sets out the ways in
which different sectors – public, business and
CVS - are working together across North
Lanarkshire to tackle the complex mix of social
and economic factors which cause poverty in
our communi�es. 
Given the challenge of poverty con�nues to
nega�vely affect the wellbeing and life chances
of many local people - with one in four children
in North Lanarkshire living in poverty –
successful implementation of this strategy is
essential, and the CVS play a key role in this
ambition. 
There are over 850 unique CVS organisa�ons in
North Lanarkshire ranging from small,
volunteer-led community groups to chari�es
and social enterprises of all sizes with many
providing wide-ranging and vital support to
people experiencing or at risk of poverty. 
VANL and the CVS also work together and with
our statutory partners to provide informa�on on
sources of support for people experiencing or at
risk of poverty – for example by encouraging use
of “ALISS” – A Local Informa�on System for
Scotland and help raise public awareness and
understanding of the scale, causes and impact of
poverty and links between poverty and ac�vi�es
to support community wealth building, health,
and wellbeing. 
VANL and the CVS reaffirm our commitment
to help tackle poverty, working in partnership
with colleagues in North Lanarkshire Council
and NHS Lanarkshire.   
Maddy Halliday
Chief Execu�ve Officer
Voluntary Ac�on North Lanarkshire   
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Contents
Page No Title 
Execu�ve Summary 
Introduc�on 
Our Ambi�on – A Fairer North Lanarkshire
 Resilient People 
Purpose of the Strategy 
The North Lanarkshire Profile 
Talking About What Poverty Means
 The Three Questions 
Suppor�ng People – Our Achievements and Challenges 
The Impact of Covid 19
 Covid Recovery 
The Drivers of Tackling Poverty
 Increase Income Via Employment
 Reduce the Cost of Living
 Affordable Credit
 Informing Our Residents
 Advising and Assisting
 Providing Free Period Products
 Helping to Quit Your Way
 Promoting Travel For Under 22s
 Reducing Fuel Poverty
 Affordable Homes 
 Income Via Social Security Benefits
 How Will We Do This
 NHS Lanarkshire
 The Third Sector
 Holistic Supports
 Whole Family Support
 North Lanarkshire Alcohol & Drug Partnership
 Justice Services
 Financial Education in North Lanarkshire 
How Will We Know We Are Making A Difference 
Ac�on Plan 
Appendix One – North Lanarkshire Profile
Appendix Two – Cost of Living Survey Ques�ons
Appendix Three – North Lanarkshire Poverty Premium 
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Execu�ve Summary 
The long-term plan for North Lanarkshire is for inclusive growth and
prosperity for all, by tackling poverty in our communi�es we will ensure we
are working Toward a Fairer North Lanarkshire. 
In North Lanarkshire we recognise that tackling poverty and inequality does not fall to one Service, or one
Sector, we must therefore work together to use our resources effec�vely and efficiently to ensure that all our
communi�es have access to opportuni�es that will lead to beter outcomes for people in terms of
employment, wellbeing and inclusive growth. 
This second strategy has been developed in partnership with the Tackling Poverty Officers Ac�on Group – a
group with members from the Council, NHS Lanarkshire and the Third Sector, and will assist in delivering key
priori�es within The Plan for North Lanarkshire and NHS Lanarkshire's developing healthcare strategy "Our
Health Together". 
In the life�me of the first strategy, we saw a reduc�on in the propor�on of children in poverty – from 25.2% to
23.2%, this however, remains a concern as one in four children in North Lanarkshire are living in poverty, which
is higher than the na�onal average of one in five children. 
This three year Strategy will set out our overarching approach to tackling poverty in our communi�es, with the
Ac�on Plan providing the detail as to how the partners will do this.  The Strategy will work in conjunc�on with
the Local Child Poverty Ac�on Report which will provide supports to children and young people. 
The Strategy and Ac�on Plan iden�fy work being done and being planned under the drivers to tackle poverty;
increase income via employability, reduce the cost of living, increase income via social security benefits and
new to this strategy, holis�c supports. 
The Programme of Work under the Plan for North Lanarkshire, embraces this approach via the Resilient
People Programme, the aim of which is to deliver whole family support locally, when families need it, in a way
that is consistent with the principles of The Promise and this Tackling Poverty Strategy. 
Recognising the impact the cost of living crisis is having on our communi�es, the Community Boards have
iden�fied tackling poverty as a priority within their Local Outcome Improvement Plans, the work we and our
Partners are commited to doing within the Ac�on Plan together with the newly developed programmes
within the Programme of Work will support and enhance our communi�es and help us work Toward a Fairer
North Lanarkshire. 
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Introduc�on 
Tackling poverty and inequality is the single biggest challenge facing
Scotland and requires con�nued, urgent and sustained ac�on. Tackling
poverty is a core objec�ve for Local Government working in partnership
with the Sco�sh Government, the third sector and public and private sector
partners. 
Whilst low income and material depriva�on are issues rightly at the forefront of the poverty debate, the strategy
recognises that poverty should not merely be considered in terms of income or material well-being alone.
Importantly, it is also a mater of health and well-being. There is a complex, interlinking rela�onship between
the factors that influence poverty therefore, these cannot be considered in isola�on. 
The 2023-26 strategy has been created against a backdrop of recovery from the pandemic, the cost of living
crisis and a number of issues causing or exacerba�ng the effects of poverty on people in North Lanarkshire.
Issues such as; Na�onal Insurance increase, price increases on energy, fuel and food increases, real term cuts in
wages and welfare reforms con�nue to acutely affect inequality and poverty. Together with other economic
factors, this will impact the most vulnerable in North Lanarkshire’s communi�es. 
Tackling poverty and its impact on people and communi�es does not fall on the shoulders of one agency or
service.  This Strategy, together with the ac�ons iden�fied within the Local Child Poverty Ac�on Report 2022-
2023, will ensure that there is concerted collabora�ve work involving key partners including:
 North Lanarkshire Council;
 NHS Lanarkshire;
 Police Scotland;
 Scottish Fire and Rescue Service;
 Voluntary Action North Lanarkshire (VANL) and the Community and Voluntary Sector (CVS);
 New College Lanarkshire;
 Skills Development Scotland;
 Scottish Enterprise;
 Job Centre Plus;
 Communities and in particular those with lived experience
A collabora�ve approach is required across North Lanarkshire to secure real ac�on on the biggest issues facing
our people, council and our local economy and is at the heart of a fully integrated delivery plan. 
“Can only afford to exist, not live. Can't treat my kids to days out/ treats like we could before or social
events like going out with friends etc”         
“There’s nothing left after bills are paid. Working to pay bills
and nothing else”     
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Our Ambi�on – A Fairer North Lanarkshire 
The Tackling Poverty Strategy has its roots within the Plan for North
Lanarkshire, there has been significant and far-reaching progress achieved
against the ambi�on to make North Lanarkshire The place to Live, Learn,
Work, Invest and Visit. 
The Plan for North Lanarkshire sets the strategy direc�on not just for the council and partners, but for North
Lanarkshire as a place. It outlines the shared ambi�on to make North Lanarkshire the place to Live, Learn,
Work, Invest and Visit.   
The long-term vision in The Plan for North Lanarkshire provides a very clear focus and compelling narra�ve in
terms of what the council is working toward, it has been shaped by the local demographic, social and
economic profile which is informed by the 28 Health Check Indicators. The vision of inclusive growth and
prosperity for all aims to bring equal benefits to all North Lanarkshire’s communi�es and ensure a fairer
distribu�on of wealth. 
Improving outcomes within North Lanarkshire cannot be achieved by delivering single programmes or
projects, or by organisa�ons working alone, rather they require many overlapping factors interac�ng together.
To maintain the focus on the long-term vision, while ensuring a more integrated and holis�c suite of services
and supports in a con�nuously challenging and complex landscape, a new approach to strategic planning has
been developed. 
This approach seeks to sustain the successful strategies from the Programme of Work to date, while tackling
the many challenges that remain by further evolving and re-envisioning the councils’ policy direc�on in order
to turn the vision for inclusive growth and prosperity for all into reality. 
The new programme of work will enhance the scale, impact and coherence of all work areas.  The newly
developed programmes are interdependent; the outcomes delivered within each will support and enhance all
the others. 
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Resilient People 
The principal aim of resilient people is to deliver whole family support locally, when families need it, in a way
that is consistent with the principles of The Promise and the Tackling Poverty Strategy. 
The aim is to provide an integrated whole council approach, working with partners to provide an earlier and
more effec�ve response to need, that includes promo�ng the strengths and skills of individuals and families,
improving economic ac�vity as well as providing prac�cal and emo�onal support. 
Through this, children, young people and their parents/carers will have increased resilience and ambi�on. 
O�en the most direct, efficient and effec�ve way of helping families to provide responsive financial support
and economic opportuni�es to achieve las�ng change. 
Resilient People will integrate family support with the roll out of community hubs to provide financial,
prac�cal, emo�onal and economic opportuni�es including volunteering, to reduce and tackle inequali�es. 
Resilient People will ensure that there is a No Wrong Door approach to tackling poverty and inequality across
all our community. 
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Purpose of the Strategy 
The Tackling Poverty Strategy will establish an approach that will ensure that
the Council’s vision of inclusive growth and prosperity for all is achieved. 
It is recognised that securing long term successful change requires a balance between economic and social
wellbeing. The Joseph Rowntree Founda�on iden�fied that some of the consequences of poverty are:  
 health problems; 
 housing problems;
 being a victim or a perpetrator of crime;
 drug or alcohol problems;
 lower educational achievement;
 poverty itself - poverty in childhood increases the risk of unemployment and low pay in adulthood and
lower savings later in life;
 homelessness; 
 teenage parenthood; 
 relationship and family problems; and
 biological effects – poverty early in a child’s life can have a harmful effect on brain development. 
A collec�ve approach across the Community Planning Partnership, Community Boards and communi�es
informed by people with lived experience is therefore needed to tackle the barriers to inclusive growth by: 
 unlocking the potential of people living in communities with lived experience; 
 breaking the cycle of poverty; and 
 opening opportunities to create more equal communities. 
The approach ensures there is a focus on building on the strengths of individuals and families to improve
outcomes for children and their parents, it requires to move people, families and whole communi�es from
dependence to independence through enabling them to be part of the decisions that affect them. Families will
receive the right support when they ask for it and receive it in their own local community. The approach will
break down referral pathways built around the needs of systems rather than people which are at best confusing
and at worst s�gma�sing. 
Addressing challenges through integrated solu�ons, rather than through fragmented approaches that meet one
goal at the expense of another supports sustainable empowered communi�es. Tackling poverty measures must
therefore follow this same route. Statutory services, the third sector and the community must come together to
tackle this issue. 
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The North Lanarkshire Poverty Profile                                                                                                                                                                                                                                                             
Within North Lanarkshire there are s�ll unacceptably high levels of
depriva�on and child poverty and clear areas of inequity and inequality.  As
a result, there are varying levels of social exclusion across our diverse
communi�es of place and interest.   
North Lanarkshire is the fourth largest authority area within Scotland, with a popula�on of 341,400. It is
situated in the heart of Scotland with connec�vity to the rest of Scotland, the UK and the world.  As the fi�h
most densely populated council area, North Lanarkshire is divided into 21 wards which are represented by 77
elected members.   
Historically, the local authority has experienced higher than average levels of deprivation. The Scottish Index
of Multiple Deprivation (SIMD) 2020 identified across North Lanarkshire 50,897 people are income deprived,
equating to 15% of the population. The Scottish average is 12%.   
Around 22,426 of the 50,897 income deprived people mentioned above, live in neighbourhoods, spread across
North Lanarkshire, that are not classed within the 20% most deprived. Income deprivation is defined as those
of working age (and their dependants) who are on low incomes.                                                                                                                                                                                                                                                                     
North Lanarkshire remains 6th in terms of its share of datazones in the 20% most deprived in Scotland, sitting
behind; Inverclyde, Glasgow, North Ayrshire, West Dunbartonshire and Dundee.  
North Lanarkshire has five datazones within the 1% most deprived areas of Scotland. This strategy will ensure
resources are directed to these areas as a priority. 
Approximately 2.1% of North Lanarkshire’s popula�on are people from Black or minority ethnic groups. 828
people use Bri�sh Sign Language at Home and 6,678 use a language other than English. Our popula�on is
ge�ng older with the over 65 age group set to increase by over 11,000 by 2026. Those in BME groups are
more likely to experience higher rates of unemployment. The Fairer Scotland Duty places a legal responsibility
on us to ac�vely consider how we can reduce inequali�es of outcome caused by socio-economic
disadvantage, when making strategic decisions. 
We know that poverty is experienced disproportionately by particular groups of people:
Older women are more likely to be poor. In 2015-18, after housing costs are accounted for, 24% of children,
20% of working age adults and 15% of pensioners in Scotland were living in relative poverty.
Disabled people are more likely to live in poverty. In 2015-18, the poverty rate after housing costs for people
in families with a disabled person was 24%. This compares with 17% of people in a family without a disabled
person who were in poverty. Disabled people are twice as likely to be out of work and earn less than non-
disabled people
o Women are more likely to live in poverty.
o 90% of lone parents are women
o More likely to work part time in low wage jobs
o Greater impact from Welfare reform
o In 2016 to 2017 women earned on average £1.90 an hour less than me
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Note: Many of the statistics under economy were taken from the 2011 Census. We will look closely at the
unemployment rates when the 2021 Census Results are available.
People from minority ethnic (non-white) groups were more likely to be in poverty, both after and before
housing costs, compared to those from the 'White - British' group. After housing costs 38% of people from
'Mixed, Black, Black British and Other' ethnic groups and 34% of 'Asian or Asian British' ethnic groups were in
relative poverty after housing costs. In comparison 18% of 'White British' people were in relative poverty.
Gay men are more likely to experience poverty than heterosexual men. Muslims most likely to be living in
poverty. In 2015-18, 41% of people who identified their religion as Muslim were living in poverty after housing
costs.
We must ensure that all groups within our communities particularly those who are disproportionately affected
by poverty have equal access all of the services and initiatives outlined in our tackling poverty strategy. 
A profile of North Lanarkshire is set out in Appendix 1. 
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Talking About Poverty and What It Means
“Poverty means not being able to heat your home, pay your rent, or buy the
essentials for your children, it means waking up every day facing insecurity,
uncertainty and impossible decisions about money.  It means
marginalisation – and even discrimination – because of your financial
circumstances.  The constant stress it causes can lead to problems that
deprive people of the chances to play a full part in society.”   
In addi�on to the facts and figures about North Lanarkshire, it is important that we dig much deeper and
con�nue to listen and learn from the lived experience of the people living in poverty in our communi�es.   
In the previous strategy a survey was carried out asking people “what makes life more difficult for you
financially?”.  Following the impact of the covid 19 pandemic and in the middle of the cost of living crisis, the
survey was carried out again, asking the same ques�ons.   
The council developed and re-issued the survey in March 2023. Both an online and paper version asked what
makes life financially difficult for the people of North Lanarkshire. The results have helped shape and inform
this Tackling Poverty Strategy and our response to addressing poverty. 
The survey went live on 15th March 2023. It was published on the NLC consulta�on page of our website,
adver�sed on social media and sent by text message to parents and carers.  NHSL, One Parent Families
Scotland, Routes to Work, Voluntary Ac�on North Lanarkshire and North Lanarkshire Advice Network partners
disseminated the survey via their own pla�orms. Paper surveys were supplied to those who could not access
the online version and in par�cular to English for Speakers of Other Languages (ESOL) groups. This was useful
in reaching those within our communi�es who otherwise may not have their views represented. A total of
3,369 responses were prepared for analysis, with a representa�on from all Community Board Areas. 
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Broad themes were immediately apparent. 23% of respondents reported that they were not aware of what
benefits to claim. In addi�on, comments from respondents informed us that they were employed but just
missed out on benefits or were unable to survive even though they were fully employed. 
“Benefits are too complicated to apply for” 
“Everything cos�ng more, have 2 wages coming into the house but finding we have no disposable income
when bills are paid” 
“I work a 60-hour week and have had to opt out of pension contribu�ons because I can’t afford them and
hea�ng/ea�ng at the same �me” 
This led us to plan a campaign for Summer 2023 to encourage those who were employed to seek advice to
check their en�tlement to Universal Credit, par�cularly considering recent changes widening en�tlement to
the benefit. 
You asked: We did:
Improved information on benefit entitlement Universal Credit Campaign (summer 2023) 
When looking at reducing the cost of living 43% of respondents reported that repaying debts contributed to
their financial difficul�es – 20% also reported high interest debt repayments were an issue. This will inform our
work around affordable credit and forming closer links with local credit unions. 
“Ge�ng into further debt to simply afford basics because minimum repayments are so high there’s nothing
le� to buy necessi�es/pay bills” 
“Debt is a real issue – overwhelming” 
Childcare remains a barrier to employment with a third of respondents repor�ng that childcare is not
affordable, while 22% found childcare did not meet their needs. 
“Better provision for free after school care for full time working parents. My childcare costs last year were 
£10,000 with one child in full time childcare and another in school and having to be collected by after 
school care. This does not encourage people to go out and work” 
“Small age children in school hours limit work ability, must be available to care for needs,
sick days, drop off and pick up times” 
The Parental Employability Support Fund (PESF) helps parents with support in sourcing child
care and can even pay child care costs for the first few weeks to remove what can often be an
insurmountable barrier for parents looking to make the transition to employment or training.
Promotion of PESF to those in the seven priority groups is key in helping people into
employment. 
You asked: We did:
Help with Child Care Promotion of Parental Employability Fund       
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When asked if they thought their situa�on will get beter or worse, 57% thought it would worsen – yet only
24% of people have asked for help with their financial difficul�es. Comments gave insight into how people
want to be able to access advice. We will concentrate our efforts on a place-based approach delivery of advice
within the heart of our communi�es. 
“was directed to help but too overwhelming to try to do anything myself” 
“provide different methods of accessing advice e.g. libraries, one stop shops, community centres or credit
unions” 
You asked: We Did:
More advice and assistance  • Cost of Living Telephone freephone
telephone
• Newmains HUB advice clinic in the
heart of the community
• Partners funded to provide advice
including outreach advice clinics in
lowest SIMD neighbourhoods 
The informa�on from the Survey will con�nue to be further scru�nised to give more detailed informa�on and
iden�fy trends and themes. This will be invaluable in guiding our approach through the life�me of the Strategy.
(full results of the survey are available at appendix 2) 
The Three Ques�ons 
The Tackling Poverty Team have embarked on a communica�ons programme called “The Three Ques�ons”
across all our communi�es, this will be a con�nuous programme which will become the heartbeat of our
Strategy, shaping and underpinning everything we are doing across the local authority. 
The “Three Ques�ons” have been shaped around the cost of living crisis, we simply ask; 
“How is the cost of living impac�ng you?”
“How is the cost of living impac�ng others in the community?”
“What would you like us to do about it?” 
Posters together with post it notes have been taken out to community events, schools, supermarkets, libraries,
sheltered housing complexes, hospitals – anywhere we can meet members of the public.  The post it notes
were introduced to avoid s�gma�sing anyone who wanted to have their voice heard but did not want to speak
out, but welfare rights officers and debt advisors are also on hand, not just to provide advice but take note of
comments anyone wishes to make.   
The format used has proven to be very successful in giving a voice to all sectors of our community from
primary school children to older people. 
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The Three Ques�ons have been taken to schools, both Primary and Secondary, as it is important that our
children and young people’s voices are heard in the shaping of our Strategy. 
The young people gave an insight into how the cost of living crisis is affec�ng them and their families, together
with what they would like to be done around this. 
When asked how the cost of living affected them, the impact on socialising was a major issue for the children
and young people, whilst 21% stated that they could no longer afford a�er school ac�vi�es and socialising with
friends, 56% stated that they could no longer play their consoles, charge their phones as much, all forms of
socialising for younger people. 
The children and young people told us that the cost of living crisis was having an impact in their home and on
themselves; 
“Buying things causes arguments in my house” 
“I get anxious when I go to the shop to buy food.  My dad is off work and is on sick pay.  In the next couple of
months he will be on half pay and im worried how we will be able to afford things” 
“my mum panics about money now” 
“I am poor now” 
When asked what the children and young people wanted us to do about it, the top two answers from the
children and young people were: Free School Meals for everyone and financial educa�on.  The children and
young people expressed that they wanted to learn about money “make everyone feel equal and understand
45%
21%
11%
10%
10%
3%
Unable to charge my phone/ games as often as I did
Unable to afford out of school activities/ socialising…
Can't play on my consoles so much
I am unable to afford driving lessons
Less time watching TV
Less or no money to buy things for the house
How does cost of living affect you - activities
A number of responses from the community were
in rela�on to not being eligible for the
government’s fuel poverty payment as they “just
missed out” due to their income.  As a result of
this the Councils’ response to fuel poverty was to
create a fund targeted at those who were on low
income but not receiving means tested benefits.
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Page 163

more about poverty and money….learn about money, how to pay bills, budgeting and money management”.
(further details – Holistic Supports) 
The Tackling Poverty Ac�on Plan will reflect the steps that the Council and its Partners are taking to meet the
needs of our children and young people. 
The Three Ques�ons will con�nue to inform the Tackling Poverty Ac�on Plan and will promote discussions
across Services and Sectors at how we best deliver services to our communi�es. 
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Page 164

Suppor�ng People – Our Achievements and Challenges 
Achievements 
Throughout the life�me of 2020-23 Tackling Poverty Strategy there have been some significant achievements
made, the Tackling Poverty Team, Housing Solu�ons and Social Work Services generated over £99 million in
addi�onal benefit income for the residents of North Lanarkshire during this 3-year period.  This together with
the £22.6 million generated via Ci�zens Advice Bureaux, means that over £121 million has been generated by
suppor�ng people through the benefit system.
 The establishment of a Wellbeing and Tackling Poverty Committee in North Lanarkshire was a clear
indication of the Councils’ commitment to the Strategy and working toward a fairer North Lanarkshire
for everyone in our communities. 
 Net migration to North Lanarkshire has picked up again after a small dip in the trend and projections.
Estimates predict that North Lanarkshire’s population will grow and remain favourable up to 2028.   
 Recent figures show the local economy continues to grow, reflecting a positive position in North
Lanarkshire compared to a negative growth position nationally. 
 The gross weekly wage for North Lanarkshire residents is now higher than the national average for the
first time ever – an increase of 10% (£63.90 per week) from 2021 
 The number of people claiming employment related benefits has decreased by almost 48% from
14,195 as at December 2020 to 7,420 as at December 2022 and this claimant count is now lower than
pre-pandemic levels.   
 The Furniture Fund utilising RRTP funding provides good quality furniture items beyond the provisions
of the Scottish Welfare Fund allowing homeless households to personalise their home and create a
stronger feeling of belonging. During 2021/22, Housing First households were assisted at an average
figure of £861.39 and has been extended during 2022/23 to include households experiencing
homelessness across localities, rather than just Homes First customers. Feedback highlighted that
improved personalisation impacted positively on tenancy sustainment and an overall stronger feeling
of wellbeing.’    
 The Mortgage to Rent Scheme’ assists homeowners who are in financial difficulty and unable to meet
their mortgage payments by arranging with North Lanarkshire to buy the owner's home and for the
owner to continue to live there as a tenant. Just over £260,000 of the Scottish Government allocation
has been utilised to assist homeowners with financial difficulties in the 3-year period 2020-2023. 
Within our schools there have been considerable achievements; 
 educational attainment rates for all pupils gaining 5+ awards at level 6, and for pupils living in the 20%
most deprived areas, have seen a steady year on year improvement.   
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 Improvements can also be evidenced in the number of leavers achieving a positive post school
destination with North Lanarkshire achieving a high level of 94.2%.  This reflects a drop in pupils not
entering a positive destination from 8.2% to 5.5% (around 100 pupils). 
 Overall school exclusion rates and exclusion rates for looked after children both show significant
improvement with overall exclusion rates dropping by 56% and rates for looked after children
dropping by almost 70%. 
Throughout the life�me of the Strategy, our communi�es have experienced the impact of Covid 19, the
recovery from this and the cost of living crisis, during this �me a North Lanarkshire Child Payment has been
made to families; £125 payment to families for each child who are in receipt of free school meals and/or
school clothing grant, including nursery children.  A total of 11,979 children from 7396 families were assisted. 
A fuel hardship payment was developed to provide financial support to low-income households who would
only receive the UK Government universal payment, payments of £150 were made with applica�ons exceeding
6000. 
A Pensioner Fuel Grant was paid to over 8000 households with each receiving a payment of £100 to assist
with the increasing fuel bills. 
Recognising the impact the cost of living crisis is having on our communi�es, the Integrated Joint Board funded
a Cost of Living Helpline hosted by the Tackling Poverty Team, giving our communi�es access to advice and
support. 
Challenges 
There is a need to build on these successes and minimise the impact poverty has on people and communi�es.
Whilst there has been a 2-percentage point reduc�on in the propor�on of children living in poverty (from
25.2% to 23.2%), we s�ll have significantly high levels of child poverty. With 61,452 children aged 15 and below
in North Lanarkshire, 14,256 of those children live in poverty, 5,455 children live in areas where the poverty
figure is over the na�onal average of 24% and 3,185 of those children live in areas where poverty levels are
over 30%. The North Lanarkshire Local Child Poverty Ac�on Plan details the ac�ons the council and other
services are undertaking to support the Sco�sh Government to achieve its stated targets for reducing child
poverty by 2030. 
Although there is a downward trend in the number of working age popula�on with no qualifica�ons, there
remains 12.8% of North Lanarkshire’s working age popula�on (around 27,600) who are restricted from
accessing employment opportuni�es. 
The propor�on of the working age popula�on who are economically ac�ve had shown signs of improvement in
the a�ermath of the pandemic, however, this has stalled and will con�nue to be monitored closely for signs of
stability. Other factors will require further inves�ga�on in terms of employability, as 69,100 people are
currently recorded as being economically inac�ve, with 41% of these recorded as long term-sick and 84%
recorded as not wan�ng a job. 
Breas�eeding rates have improved slightly from the 2017/18 baseline and the rate of increase mirrors na�onal
trends, however, nearly three quarters of babies in North Lanarkshire are not breas�ed at their 6-8 week
review. In 2021 NHS Lanarkshire and partners adopted a mul�-strand approach to promote breas�eeding in
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the community and support mums who want to breas�eed, and this indicator provides a baseline against
which partners can measure impact. 
Life expectancy for men and women in North Lanarkshire remains below the na�onal average and while this
indicator had shown signs of improvement, the gains have started to stall and fall back. Equally, for North
Lanarkshire residents, the percentage of their lives where the individuals enjoy good health is also lower than
the na�onal average. 
Within the Ac�on Plan of the 2020 -23 Tackling Poverty Strategy, Funeral Poverty was iden�fied as an issue for
people within our community.  There was a lack of engagement from Funeral Directors and as a result, this
issue will be addressed in terms of accessing bereavement and funeral payments. 
Within North Lanarkshire there are other challenges which will impact upon our strategy and approach, a key
factor being the continued impact of welfare reform from the UK and Scottish Government’s with the
migration of Personal Independent Payments to Adult Disability Payment and Disability Living Allowance to
Child Disability Payment. Whilst the UK welfare reform changes estimates are that 20% of people won’t
remain on benefit following migration, the Scottish versions of the benefits have a more favourable
qualification criterion. However, the migration process will have a significant impact on disabled people, their
families and carers and will take at least until late 2024 to be completed. 
Whilst we had been able to reduce referrals to foodbanks by using the Food Poverty Referral Gateway in
North Lanarkshire, evidence from the foodbanks indicate that referrals have started to increase again.  Work
carried out with the foodbanks has identified that the timescales and process around the administration of
universal credit remains to be impacting on this, as well as the pandemic, recovery of the pandemic and the
cost-of-living crisis. The Cash First approached adopted by North Lanarkshire in 2015, continues to lead the
way across the country with the Scottish Government, Trussell Trust and other Local Authorities adopting the
model. 
An example of how well the Cash First approach works is outlined by a resident who was assisted with the
model; 
“I thought my only option was a foodbank the welfare rights officer helped me get a grant and I could choose
what I wanted for my family….When they checked my benefits I didn’t know that I could get help with looking
after my daughter……it has made a big difference” Mother with 3 children (Coatbridge) 
Across Scotland, there are also some early reports of the impact of the Scottish Child Payment benefit on
referrals to foodbanks reducing for families, since its introduction in November 2022, for all children under 16. 
Over the next two years, North Lanarkshire Council are working in partnership with the Trussell Trust and the
Third Sector Advice Services in a pilot to 
The strategy and ac�on plan 2023-26 will build on our achievements and work towards mee�ng the challenges
our communi�es face. 
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The Impact of Covid 19 
The Covid 19 pandemic had a devasta�ng impact on families and communi�es across North Lanarkshire, with
an increasing number of people falling into poverty with further financial challenges for those that were
already in poverty. 
People faced issues such as redundancy, loss of income due to lockdown/furlough or shielding, the availability
of childcare had an impact on some people’s availability for work. 
Whilst the council and its partners in both NHS Lanarkshire and the Third Sector took many steps to mi�gate
the impacts of covid, there were also some ac�vi�es within the first Tackling Poverty Ac�on Plan that could not
be achieved.  Some ac�ons will be brought forward to this Strategy, whilst others will be removed or realigned
due to changes in service delivery. 
The Health Hub for Informa�on and Advice – prior to Covid the tackling poverty team delivered services
within 3 health centres, the service was therefore limited to these health centres and the prac�ces that use
them.  The impact of covid meant that the Tackling Poverty Team were no longer able to work in the Health
Centre se�ngs.  This however, presented an opportunity to promote the service throughout NHS Lanarkshire,
crea�ng easier referral routes.  The Ac�on Plan for the 2023-26 Strategy reflects the new opportuni�es
provided by NHS Lanarkshire for their pa�ents to tackle poverty and inequality. 
Financial Educa�on – Due to restric�ons within the schools the financial educa�on programme, MACA was
put on hold.  Investment is required to develop the MACA programme and this is something we hope to take
forward into the 2023-26 Ac�on Plan (see holis�c supports). 
Establishment of Involvement Group to help shape the strategy and services – The Lead Organisa�on for this,
VANL, lost a number of volunteers due to the pandemic and the need for shielding/isola�on etc.  In the 2023-
26 Strategy the Tackling Poverty Officers Ac�on Group have taken a different approach to this, using a number
of routes to ensure that we hear as many voices across North Lanarkshire as possible. 
.
Covid Recovery 
On 21 February 2022 the First Minister announced a new £80m Covid Economic Recovery Fund targe�ng
support for Businesses and communi�es with the move to a new phase in the Covid pandemic with fewer
restric�ons. The policy intent of this funding is to support local economic recovery and cosy of living impact on
low-income households. North Lanarkshire received £5.149min funding, the council topped this up with over
£3 million to make a budget of £8.613 million. 
The funding was used to mi�gate the impacts of covid and the then emerging cost of living crisis, with a plan
that would ensure a dignified approach to talking the food, energy and fuel crisis by providing, where possible,
a cash first response. 
The plan included; 
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 The release of £450,000 in grant funding for voluntary and community initiatives to enhance their
existing drop-in spaces and premises across North Lanarkshire.
 The availability of welcome hubs in existing council facilities such as libraries, community and leisure
centres where residents can get tea/coffee where possible, recharge digital devices and get a heat
and a chat in a stigma-free environment.
 Taking a ‘cash first’ approach to tackling poverty by encouraging partners and third-sector
organisations who provide emergency food to sign up to a ‘pledge’ to work with the Scottish
Welfare Fund to access crisis grants as a first response (with food banks being the last port of call).
 A Living With Less roadshow across the region with the council’s Tackling Poverty Team and partner
agencies where people can apply for grants on site and access support for benefits checks, grant
eligibility and debt advice.
 Discussions around setting up a dedicated cost of living helpline in collaboration with the Health and
Social Care Partnership to provide advice to residents in need.
 Frontline council workers will be able to access local heat hubs in a range of council facilities such as
schools, libraries, community centres and leisure centres, where they can get a tea/coffee and break
from the cold outside. Other staff will also be able to work more locally to their home to reduce
commuting costs or domestic heating rates for those who work at home.
 The release of a £2.161m fuel hardship fund – a £150 payment to eligible low-income households –
which can be applied for online. (Further payments of £125 Child Payment and £100 Pensioner Fuel
Grant will be paid directly to those eligible).
 A Living With Less digital and online promotional campaign, targeting a range of residents and
signposting them to crisis support such as financial assistance, grants, an online benefit and
household budget calculator as well as advice on keeping good mental health and ways to make
small savings, household changes and concessions to reduce the cost of living. 
The cost of living crisis con�nues to impact our communi�es, and all partners are commited to suppor�ng and
assis�ng people during this �me, this Strategy and Ac�on Plan reflects the commitment and work done within
the four drivers to tackle poverty across North Lanarkshire. 
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The Drivers to Tackle Poverty 
Almost anyone can experience poverty; unexpected events such as bereavement, illness, redundancy,
relationship breakdown can be enough to push someone into poverty which can then be difficult to escape. 
What Are the Drivers to Tackle Poverty? 
There are four drivers that we can use to tackle poverty in our communi�es;
 Maximise income via employment
 Reduce the cost of living
 Maximise income via social security benefits
 Holistic Supports
North Lanarkshire Council and NHS Lanarkshire together with our partners in the Third Sector are delivering on
these drivers to tackle poverty and inequality in our communi�es. 
Maximise Income Via Employment 
Driving up income from employment remains one of the mechanisms in North Lanarkshire which offers real
opportuni�es to support unemployed and underemployed residents out of poverty.   Employability is
integrated within Educa�on & Families and contributes to the Brighter Future Programme of Work within the
Plan for North Lanarkshire.  It has the aim of transforming how we prepare young people and other residents
for the world of work by delivering an interconnected programme of educa�on, volunteering, and
entrepreneurship throughout various stages of their life.  
The aims and objec�ves of this are to:
• Drive the recovery of North Lanarkshire’s labour market to pre-covid levels
• Deliver significant jobs growth
• Shape innovative employment pathways in key growth industry sectors
• Provide inclusive and accessible support to boost entrepreneurship
• Embed volunteering programme as a normal part of life
• Transform how young people experience learning and teaching 
The post pandemic labour market that has emerged is characterised by low unemployment levels but increased
economic inac�vity and within North Lanarkshire the employment rate is s�ll below the pre-pandemic levels. 
The North Lanarkshire claimant count, which acts as a measure of unemployment, was 14,415 (6.6%) people in
March 2021 compared with 8,225 (3.8%) in March 2020, a 75% increase on the pre-pandemic level. However, in
May 2023 it had decreased to 7,640 (3.5%) and average earnings in North Lanarkshire are now above the Sco�sh
and UK averages for the first �me. This is good news, but real challenges remain due to levels of economic
inac�vity. The number reported as ‘long term sick’ in North Lanarkshire has increased from 14,900 in the 12
months up to December 2019 to 26,300 in the 12 months up to December 2022.  While unemployment is lower
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than pre-pandemic levels the number of people in the workforce in North Lanarkshire has reduced from 174,000
(78.1%) in December 2019 to 157,100 (70.1%) in December 2022. 
As we begin this strategy, the forecast for unemployment is uncertain as the UK remains within a period of high
infla�on and with further expected rises in interest rates which will have an impact on business.  From an
employability perspec�ve this simply reinforces the long-term strategy of con�nuing to support those further
from the labour market in North Lanarkshire to gain the skills needed to get a job and be part of the economic
growth of the area.  Alongside this we will con�nue to work with local employers to create opportuni�es for our
unemployed residents, including those who are economically inac�ve.   
All employability programmes delivered by or on behalf of North Lanarkshire Council  are based on the No One
Le� Behind policy which is aimed at inclusive growth, economic transforma�on and tackling child poverty; and
aims to deliver a system that is more tailored and responsive to the needs of people of all ages who want help
and support on their journey towards, into and in work - par�cularly people with health condi�ons, disabled
people and others who are disadvantaged in the labour market.   
Case Study 
Aged 21 and living at home with her parents, Jade has a learning disability, and her educa�on was in
supported learning establishments and courses.  Jade was referred to Project SEARCH in April 2022 as she
knew she wanted a job and required support to find the right opportunity for her.
Jade worked really hard in her placement within a health se�ng and received £89pw bursary. She was able to
demonstrate her ability to learn tasks with rou�ne and structure built around them.  Jade was delighted when
she was successful in gaining a posi�on as a Porter with Serco in University Hospital Wishaw in February 2023.
She now works 35 hours a week and earns £391.30, making her £302.30 a week beter off.
Jade said "Starting my job has helped me build up my confidence and my communication skills and well as
show me the ability I have in learning new skills.  Having a wage is fantastic, it gives me extra money to
spend, I don't have to borrow from my parents now, and this makes me feel great." 
Managed and co-ordinated by the Council’s Employability team, key worker support is provided by partner
agency, Routes to Work Ltd. Their support is community based and person centred and focused on iden�fying
fair and sustainable employment for their clients. The Council also fund other third sector ac�vi�es, and these
are aimed at suppor�ng specialist employability support, again using the person-centred approach which treats
our residents with respect and dignity. 
An important strand of the work carried out throughout the employability service is that of income
maximisa�on. Partners within all Projects and Services make referrals to an iden�fied Welfare Rights Officer
early in the job search journey. “Beter off” benefit calcula�ons equip people with the correct informa�on on
the financial benefits of work. 
The council also provides a comprehensive Supported Employment service that focuses support on people with
disabili�es, mental health issues and care experienced young people.  The team has two strands: Supported
employment and the supported business North Lanarkshire Industries.  Supported employment aims to secure
around 100 jobs for its service users per annum. The service supports disabled and disadvantaged people who
are facing challenging barriers to find employment and provides in work support to enable the individual to
sustain their employment. In work support is person centred and tailored to each individual’s and employer’s
needs and makes a significant contribu�on in North Lanarkshire to reducing the disability employment gap.   
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Case Study   
Bobby is 43 lives and with his elderly Mum. Autism means Bobby is very vulnerable and has increasingly
become isolated, only leaving home if his Mum is with him. Bobby’s Mum contacted the supported enterprise
service to refer Bobby for help in finding a job as she believed that this would give him a reason to go out and
meet people and gain some independence. 
The employability welfare rights officer (WRO) carried out a benefit check and established that Bobby was
only receiving the standard rate of universal credit. To maximise his income, the WRO provided support to
obtain a fit note from the GP, upload this onto Bobby’s journal and complete a capability for work
questionnaire. Bobby was awarded work related activity component, increasing his UC amount by £354.28 per
month. A claim for Personal Independence Payment was also made and enhanced rates for care and mobility
were awarded.   
Maximising Bobby’s income gave him a bit more motivation to want to go out to work and the job coach soon
found Bobby some voluntary work in a catering environment. This led onto a part time job which has boosted
Bobby’s confidence and made him a lot more independent. 
Figures below illustrate how Bobby is better off in work:    
Income at point of
referral 
Income after initial
maximisation by WRO 
Income when
employed 
Universal Credit  £77.28  £159.04  £159.04 
Personal Independence
Payment 
N/A  £61.85 Care 
£24.45 Mobility 
£61.85 Care 
£24.45 Mobility 
Wage  N/A  N/A  £82.50 
TOTAL WEEKLY INCOME  £77.28  £245.34  £327.84 
WEEKLY INCREASE  N/A  £168.06  £250.56 
In 2023 there are major changes in the external funding environment around employability in North Lanarkshire
with significant new investments from the UK Shared Prosperity Fund and the Sco�sh Government’s No One
Le� Behind fund bolstering the significant contribu�on from the Council to employability in North Lanarkshire. 
In targe�ng employment support on those at the margins of the labour market and on low incomes, our
aspira�on is that they will have a posi�ve impact when delivered in tandem with the other tackling poverty
ac�vi�es across our communi�es. 
The projects being delivered include:
- Area based programmes to tackle economic inactivity with an additional focus on parents on low
incomes
- Support across all communities for unemployed residents to access work opportunities
- Broad range of employment programmes for low-income parents including engagement activities, and
support with childcare, training, skills development and in-work support
- Continued focus on supporting our young people into sustained positive destinations in their transition
from school to the labour market, including those with additional support needs and care experienced
- Supported employment activities to all residents with significant barriers
- North Lanarkshire Industries Supported Business
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- Specialist support to thematic groups that is tailored to their needs
The work of employability in North Lanarkshire is integrated na�onally and locally with strategic plans and the
community planning process through its Local Employability Partnership as well as with the Tackling Poverty
Strategy. It also contributes to the area’s community wealth building ac�vi�es. 
Reduce The Cost of Living 
There is much work to do but with a clear ac�on plan we can reduce the
impact of the Cost of Living Crisis on the people of North Lanarkshire and in
turn, create financial resilience within our communi�es. 
In 2023, UK households are facing the steepest increases in living costs in a genera�on. The Sco�sh Fiscal
Commission expects that Sco�sh households will see the biggest fall in disposable income since records began
in 1998. The Office for Na�onal Sta�s�cs also shows a basic shopping basket has increased by an average 23%
on last year’s figures. Even the cheapest value ranges in budget supermarkets have experienced increases as
high as 46% meaning those with lower incomes are spending a higher propor�on of their income on food. 
It comes as no surprise that fuel poverty rates have increased in line with soaring energy costs. The Fuel
Poverty (Scotland) Act 2019 established a new two-part defini�on whereby a household is considered fuel
poor if:
• Fuel Poverty - After housing costs, when more than 10% of the household net income is required to
pay for reasonable fuel needs
• Extreme Fuel Poverty - After housing costs, when more than 20% of net income is required to pay for
reasonable fuel needs 
A Sco�sh Government report on the Cost-of-Living Crisis (January 2023) expects the Fuel poverty rate in April
2023 to be 39% of households in Fuel Poverty, 34% of these to be in extreme fuel poverty. In North Lanarkshire
59, 634 households will be in Fuel Poverty and 51, 989 of these will be in extreme Fuel Poverty. The social
rented sector will have the highest rate of fuel poverty at 61%. 
The poorest in our communi�es o�en have to pay extra costs for essen�al products and services, o�en
referred to as the “poverty premium”.  This can include everything from using prepayment meters for fuel,
paying to access their own cash at ATMs or being pushed towards High-cost credit. 
The University of Bristol’s Personal Finance Research Centre’s “Fair by Design” Campaign to end the poverty
premium found that almost 23% of households in North Lanarkshire have significantly higher costs due to the
poverty premium, as the figures for each of North Lanarkshire’s UK parliamentary cons�tuencies below
show.  The full table is available at appendix three. 
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*Na�onal Records of Scotland: UK Parliamentary Cons�tuency (UKPC) Household and Dwelling Es�mates (2011 Data Zone Base 
Promo�ng Affordable Credit Op�ons 
Research shows that people in North Lanarkshire paid an extra £2,085,957 last year due to high costs of credit.
It is not acceptable that the poorest people in our communi�es are forced to pay the highest costs for credit. 
Credit unions no longer deserve the "poor man’s bank" label attached to them – this only creates stigma and
discourages people from joining.  Instead, we must encourage the financially astute to become members of the
credit union in their area. 
Credit unions are ethical financial institutions that offer free life insurance and loan protection to our members.
This is unique in the Financial Sector. 
We need the whole community to be members so we can lend to all of our members, including those who are
financially stressed or aspire to a better standard of living as we will then have the finances to do so.  Julie
Reddin, Director of Associa�on of Bri�sh Credit Unions Ltd (Scotland) 
There are 21 affiliated credit unions in North Lanarkshire (5 credit unions affiliated to Scottish League of Credit
Unions & 16 Credit Unions affiliated to Association of British Credit Unions Ltd)
and we have an important role to not only promote them but to work in partnership. One way to do this is to
recruit local employers who will promote the benefits of Credit Unions within their workforce. NLC Tackling
Poverty Team is developing a model of working with local employers to promote credit unions and other
aspects of Financial Educa�on, with the aim of employers then encouraging their workforce to sign up to
payroll deduc�ons with a local credit union. 
Illegal money lending is known to take place in North Lanarkshire with loan sharks targe�ng the most
vulnerable in our communi�es. Those who use them are o�en desperate and don’t know where else to turn
for help. North Lanarkshire Advice Network, an umbrella organisa�on for all advice agencies opera�ng in the
area will work in partnership with Sco�sh Illegal Money Lending Unit to increase its reach within our
communi�es to stamp out loan sharks. NLC tackling Poverty Team are also working towards achieving the
“Stop the Loan Sharks” Chartermark and will soon appoint an illegal money lending Champion to take forward
this work. 
Informing our Residents 
The huge impact of the Cost of Living Crisis called for large scale co-ordinated informa�on distribu�on in order
to inform and educate about help available: -
• Over 36,000 page views on newly developed NLC and NHSL Cost of Living Web pages
• 2,521 Benefit Calculations carried out by residents on our newly developed online benefits calculator
• 87 personal budget plans completed on our Budget planner tool
• Co-production of the North Lanarkshire “Money Worries” leaflet with independent Food Aid Network
and distribution of 27, 000 leaflets
• Money Worries Training delivered to 46 attendees from North Lanarkshire’s identified “Warm Spaces” 
Motherwell and
Wishaw
Cumbernauld,
Kilsyth and
Kirkintilloch East
Coatbridge,
Chryston and
Bellshill
Airdrie and
Shotts
Total cost of poverty
premium
£ 5,034,499 £ 3,743,300 £ 4,518,868 £ 4,439,222
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Advising and Assis�ng 
We will con�nue to provide Advice, Support and Representa�on to those experiencing Problems with Debt.
The Cost of Living Crisis has saw an increase in the numbers of people seeking advice across both local
authority and Ci�zens Advice Network. Health staff including NHSL Link Workers based within GP surgeries
provide a crucial role in referring those experiencing Physical and Mental Health impacts caused or worsened
by Debt Worries and referred 181 people over the last year (an increase of 64 on the previous year when the
GP link worker scheme started) 
A total of 6,725 referrals for debt advice were received over the life�me of the Strategy by both NLC and CAB
Debt Advisers. 
Number of Referrals Received 
Apr 20 – Mar 21 
1937
Apr 21 – Mar 22 
2199 
April 22 – Mar 23 
2589 
Amount of Debt Dealt With 
Apr 20 – Mar 21 
£10,267,242
Apr 21 – Mar 22 
£10,023,578
April 22 – Mar 23 
£11,875,983 
Amount of Debt Writen Off 
Apr 20 – Mar 21 
£2,032,758
Apr 21 – Mar 22 
£1,292,445
April 22 – Mar 23 
£1,741,159 
Providing free Period Products
In 2022/23, 399,140 products were delivered in North Lanarkshire; 78,396 of these were in schools. 
We will work to expand and improve provision of Period Products to ensure that everyone who needs them
can access them freely. We will con�nue to grow our network of 117 local access points within North
Lanarkshire through council buildings local community groups with the aim of products being readily available
within a 20 min journey. To help us achieve this we have partnered with Community Groups including those
who provide emergency food provision. In 8 local areas e-bikes are used to deliver product to the doorstep for
women who would not otherwise be able to access them and for those using food banks, products are made
available there. 
We have also supplied dispensers and period products to Accident and Emergency Departments in Both
University Hospital Wishaw and University Hospital Monklands and provide products to Health Centres across
North Lanarkshire. 
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We recognise that s�gma remains a barrier to access, par�cularly amongst younger women and girls and to
address this educa�on is key. A peer support programme is planned and will see senior pupils and community
group members develop and deliver an educa�on programme to their peers promo�ng dignity, equality and
an end to period poverty. 
Helping people to “Quit Your Way” 
Research by Ash Scotland showed that 63,000 households in Scotland would no longer experience relative
poverty if people were empowered to successfully give up tobacco.  42% of all households in Scotland
containing people who smoke are currently living in relative poverty, a figure which could be reduced by
around 10% if tobacco was not a factor. Reducing smoking prevalence in Scotland by just one percent could
lift more than 3,700 households out of relative poverty. 
A training module has been developed by ASH Scotland and NHSL Tobacco Control Team which will be used by
ASH Scotland to facilitate training on smoking and poverty. The NHSL Tobacco Control team have already
offered this training locally to advisors within the Tackling Poverty Team, so that Welfare Rights Staff and Debt
Advisers can promote the “Quit your way” programme and signpost people to the service. 
“I’ve been putting this cash by in a tin that I would spend on cigarettes. My Grandson wanted a football strip
which I thought was too much money to buy him, but after 10 days of quitting smoking I was able to buy it for
him. I’m also keeping the money I’m saving for Christmas and other bills. That was just a part of it though, my
health was the main reason and I now have more energy and my house doesn’t smell of smoke anymore.” 
(Quit Your Way – successful participant)
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Promo�ng Free Travel for under 22s 
Since its launch in January 2022, the scheme has been promoted widely and con�nually through schools,
within the community, on NLC and NHSL websites, by social media (Corporate and youthwork, CLD channels),
and by colleagues working with children, young people, and families.  Parents and Carers have received text
messages direct to parents and Community Learning & Development Staff con�nue to engage with applicants. 
Efforts have been made to encourage applica�ons from disadvantaged groups such as care experienced young
people, refugees, families living in poverty, social work service users, and young job seekers, students and
those working with partner agencies. 
Uptake varies widely amongst different age groups with. At either end of the age spectrum 5 year olds and 21
year olds have taken up fewest travel cards but 80-90% of 10-12yrs have obtained a travel card. 
Reducing Fuel Poverty 
Fuel Poverty rates are es�mated to be at 39% in North Lanarkshire with Social Housing Tenants faring even
worse with rates as high as 61%. Whilst some financial help is s�ll available from UK and Sco�sh government,
this will only par�ally address the problem and only some will be eligible for help. 
North Lanarkshire Energy Advice Service was commissioned in early 2023 to provide mentoring, support and
advocacy to our most vulnerable households to ensure no one has to struggle between choosing to heat or to
eat. Energy Mentors will empower and equip households with the skills and knowledge to reduce energy and
achieve sustainable outcomes. 
Ci�zens Advice Network in North Lanarkshire Delivered Energy Advice via a number of ini�a�ves from 2020-
2023. Motherwell & Wishaw CAB partnered with Airdrie CAB to provide a single point of contact for vulnerable
energy consumers across North Lanarkshire experiencing nega�ve energy usage and debt situa�ons. Tenants
and homeowners accessed mul�-channel support for energy issues and nearly 7,000 people were assisted in
the last three years and assisted in wri�ng off over £500,000 of energy debt. 
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Home Energy Scotland are Key partners for agencies in North Lanarkshire  to refer to for both expert Energy
Advice and practical measures to combat fuel poverty. Over the year 1st April 2022- 31st March 2023;
• Home Energy Scotland engaged with 6,427 households in North Lanarkshire 
• 998 of those households had at least one child under 16
• 1,000 of those households were 65years or over
• 1,473 of those households had a disability
• 450 Households in Fuel Crisis were referred to National Fuelbank and assisted with emergency
vouchers
• 1,168 referrals were received from partner agencies through Home Energy Scotland’s online portal 
Provide Affordable Homes for our Residents 
The council are commited to delivering 5000 affordable new homes by 2035, reducing the cost of living by
increasing the supply of affordable, energy efficient homes. To date (end of December 2022), a total of 1,566
affordable homes delivered comprising of 970 new build homes and 596 Open Market Purchase Scheme/Empty
Market Purchase Scheme homes. OMPS was expanded during 2022/23 to acquire homes that would enable
common works to move forward in priority blocks and allow the only remaining owner occupier to remain in
their proper�es as a social tenant, with a further later expansion to alleviate homelessness.
North Lanarkshire Council will aim to con�nue to meet Energy Efficiency Standards for Social Housing (EESSH)
at band C and D for NLC Proper�es. Government Funding Schemes will be fully u�lised to make energy efficient
upgrades including central hea�ng and insula�on.  Wider Area based Schemes will also fund energy efficiency
of NLC Housing Stock.
The Council achieved 99.4% of our proper�es with an EPC ra�ng of D (SAP 55 or above), which is slightly above
last year’s figure of 99.2%. By 2025, social landlords will be unable to rent proper�es rated below an EPC ‘D’. A
new EESSH standard requires that all social housing meet EPC band B or is as energy efficient as prac�cally
possible by the end of December 2032, within the limits of cost, technology and necessary consent. Wider
Area based Schemes con�nue to be u�lised to also fund energy efficiency of NLC Housing stock. 
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Food Poverty – The Pledge 
Maximise Income Via Social Security Benefits 
There have been considerable achievements in the 2020-23, Tackling Poverty Strategy under Income from Social
Security, the most notable being genera�ng addi�onal income of nearly £100 million for our residents within
the three years of this strategy. 
Covid impacted on service delivery and some of the ac�ons detailed within the Plan, this was due to the way
services had to be delivered, therefore for example the training programme for Health Staff was delayed with
many health staff being redirected to other services to ensure the health service was able to meet the demands
put upon them.  This ac�on will feature in the 2023-26 Ac�on Plan together with some new ini�a�ves that are
now taking place in health se�ngs. This includes the investment for the Cost of Living Helpline, demonstra�ng
the recogni�on of the links between poverty and health inequali�es. 
North Lanarkshire Food Poverty Referral
Gateway was introduced in 2015, leading the
way in Cash First approaches to tackling food
poverty and insecurity in our communi�es.  An
approach now adopted by the Sco�sh
Government. 
To affirm the approach an event was held in
2022 asking emergency food providers to sign
up to “The Pledge” where we will ensure that
no one is le� without food, and they will have
access to income maximisa�on and budge�ng
services. 
As we move through 2023, the Food Poverty
Ac�on Group are working to cement this
approach, Trussel Trust and the Ci�zens Advice
Bureau have atracted funding to augment the
Gateway.
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Therefore, a major founda�on of our work to tackle poverty in North Lanarkshire remains a strong commitment
to income maximisa�on. Since 2011, the Tackling Poverty Team, Social Work Service and Housing Solu�ons have
carried out 263,000 benefit checks, genera�ng £383 million in addi�onal benefit income for the most vulnerable
residents of North Lanarkshire. 
Rising living costs and historically low benefit levels mean that many families on low and middle incomes now
struggle to meet their basic outgoings. New research from Policy in Prac�ce – Missing Out April 2023, finds that
£18.7 billion of benefits intended to help these families remains unclaimed. 
Therefore, maximising household income through the take up of benefits is essen�al to support families and
reduce harm from homelessness, debt or other crises. 
Policy in Practice – Missing Out Report – Unclaimed Benefits April 2023
From these findings it is important that our Ac�on Plan for Tackling Poverty ensures the “no wrong door”
approach is embedded into our prac�ce across all internal services together with our partners in NHS
Lanarkshire and the Third Sector. 
How will we do this? 
The Tackling Poverty Team has produced Poverty Awareness Sessions, which can be tailored not just to the
Services we are delivering to, such as social work, health, educa�on, addic�on etc, but can also be drilled
down to impacts in each Community Board area. 
In doing this we can look at referral gateways and solu�ons that are bespoke to each service and locality,
therefore suppor�ng referrals to income maximisa�on services. 
A Cumbernauld resident contacted the Tackling Poverty Team advising that he had tried mul�ple
�mes to claim his state pension without success.  The Tackling Poverty Team supported him to get
his pension into payment and backdated to the day he reached pension age.  They iden�fied that he
also had an en�tlement to Pension Credit and Council Tax Reduc�on.  The man received a
backdated pension payment of £6000, together with pension credit of £73 per week together with
full council tax reduc�on.  An annual increase of £3796 addi�onal income for the man.  The man
stated, “he couldn’t be happier he was getting nowhere himself.”
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The Poverty Awareness Sessions have now been delivered to over 200 staff, prac��oners and community
members, the programme will con�nue and be adapted to ensure relevance for each organisa�on delivered
to. The feedback has been really posi�ve; 
“informative session and great examples shared today” 
“I learned lots from the session that I didn’t know” 
“Seeing the information for my locality was hard hitting, but we were then told about the referral routes for
us……I feel more confident to approach the issue of money now” 
The Tackling Poverty Awareness sessions are designed to ensure that the ethos within the Programme of Work
where we muster our resources and recognise that poverty is not something that we can look at on its own is
reflected in this. 
Poverty impacts all areas of life, the Joseph Rowntree defini�on the Strategy has adopted reflects this; 
“Poverty means not being able to heat your home, pay your rent or buy the essentials for your children. 
It means waking up every day facing insecurity, uncertainty and impossible decisions about money. 
It means facing marginalisation, and even discrimination, because of your financial circumstances. 
The constant stress it causes can lead to problems that deprive people of the chance to play a full part in
society.” 
In recognising this, it is important to acknowledge that in working to achieve our goal to reduce and tackle
poverty in North Lanarkshire this is not something that one service can do on its own.  Referral pathways
ensure that services have access to specialised advisors, inves�ng in internal and external services ensure that
people have access to those advisors. 
NHS Lanarkshire 
The Health Founda�on in 2020 stated that Income is associated with health; people in the botom 40% of the
income distribu�on are almost twice as likely to report poor health than those in the top 20%.  Poverty in
par�cular is associated with worse health outcomes.  Income and health can both affect each other – lower
income is associated with more “stressors” which can harm health and allow fewer opportuni�es for good
health.  Poor health can limit the opportunity for good and stable employment and so affect income. 
NHS Lanarkshire has made significant investment in tackling poverty measures in North Lanarkshire including
within income maximisa�on services.  Recent investments include the funding of a Cost of Living Helpline
hosted by the Councils’ Tackling Poverty Team giving people access to both income maximisa�on and money
advice services. 
Referral pathways have been established to make it easy for health staff to refer pa�ents into the team to get
the supports they need; 
“As a Health Visitor it is reassuring to know that the Tackling Poverty Team have the knowledge and skills to
assist the families we work with both by providing advice and practical support. 
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“As a Health Visitor it is very easy to make a referral to ensure our families receive the best support in
maximising their incomes.” 
NHS Lanarkshire have established “GP Link Workers” with a referral route to their partners in both the
councils’ Tackling Poverty Team and the Ci�zens Advice Bureaux.  The Link Workers are available in various GP
surgeries across North Lanarkshire, over the last two years the link workers have referred 860 people for help
with welfare rights and 252 people for help with money/debt advice.  The total income generated to date
from these referrals is £330,260. 
The Improvement Service have also funded a project within North Lanarkshire; Welfare Advice and Health
Partnership, where we are improving access to money and welfare rights advice in health care se�ngs.  This is
achieved by embedding advice workers in health se�ngs and providing consensual access to medical
recorBased in three surgeries across North Lanarkshire this project has proven to be extremely successful, with
357 referrals received in one year genera�ng £715,865. 
The feedback received from the medical prac�ces has been nothing but posi�ve for this service; 
“The welfare rights officer joined the practice once a week to help with our patients and has been a great help
to the patients not only from a financial point of view but also from a mental health and wellbeing perspective,
some people are in a situation where they don’t know what to do or who to turn too, the welfare rights officer
goes over and above to help sort out their affairs or tries to make sure they are getting what is right, in turn
patients seem relieved and feel light is at the end of the tunnel which often lifts the anxiety they have been
living with”   
Waverley Medical Practice, Coatbridge 
“The welfare rights officer has been an amazing addition to our practice MDT.  She is very hard working,
approachable and a great team member.  The project has been helping our patients greatly and easing their
financial pressures, which has a very positive impact on their mental and physical health.  This is more
important than ever whilst in the midst of a cost of living crisis. 
The project has been welcomed fully at Old Mill, patients are engaging well and getting the help they
need due to their poor health and mobility. 
I would honestly say this project has been the most helpful and useful addition we have ever had, and
patient feedback has been excellent.” 
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Page 182

Dr Aimee McGinness – Old Mill Practice, Bellshill 
The Third Sector 
The Tackling Poverty Team are responsible for the commissioning of external advice services to provide welfare
rights and debt advice.  The successful candidates for 2023-25 have been 5 local Ci�zens Advice Bureaux. 
The Ci�zens Advice Bureaux (CABx) are commited to working with the Tackling Poverty Officers Ac�on Group
in implemen�ng the Strategy and Ac�on Plan. 
The CABx have contributed to maximising income across the local authority genera�ng £22.6 million in
addi�onal income for residents during the three year period (2020-23) of the last Tackling Poverty Strategy. 
The CABx are also commited to tackling food poverty by implemen�ng the councils’ Food Poverty
Referral Gateway which promotes the Cash First approach. Trussel Trust are working in conjunc�on with the
local CABx over the next 2 years focussing on enhancing access and engagement with the North Lanarkshire
Food Poverty Referral Gateway.  Augmen�ng the exis�ng Gateway as the preferred route for cash first support
and ensuring a dignified and holis�c approach to tackling food poverty and insecurity. 
The pilot will be delivered in communi�es with Motherwell, Wishaw and Airdrie in local community hubs
working alongside community organisa�ons in both one to one and group se�ngs, providing advice, support
and training. 
The case studies and the tes�mony from the GP prac�ces highlight the rela�onship between poor health and
poverty, and the need for the important joint work with NHS Lanarkshire to con�nue across our communi�es. 
Case Study from Waverley Prac�ce – Welfare Advice and Health Partnership 
The GP made a referral to the Welfare Advice and Health Partnership for a man who had
completed an applica�on for Personal Independence Payment which was refused.   A�er lodging
an appeal, the man was seeking representa�on, the Welfare Rights Officer asked the man to sign
a mandate authorising North Lanarkshire to act on his behalf.  The Welfare Rights Officer was
able to access the man’s medical records from the NHS system and enclosed the evidence with
the mandate.   
On receipt of this evidence the decision was overturned within a week, with an award of both
Enhanced Rate Mobility and Daily Living. 
As with all cases the man was given a benefit check and the Welfare Rights Officer iden�fied that
he was missing the Sco�sh Child Payment for his two children, aged 12 and 13.  The man was
unaware that this could be claimed. 
As a result of the referral from the GP the man’s income has now been increased by £206.90 per
week (£10,758.80 per annum)
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HOLISITIC SUPPORTS 
In North Lanarkshire we recognise that to deliver sustained reduc�ons in child poverty over the long term, and
to break that cycle of poverty, ensuring that our children living in poverty do not grow up to be adults living in
poverty, we will work with our partners to provide the integrated and holis�c support parents need to enter
employment, improve their wider wellbeing and engage with the drivers of poverty. 
In North Lanarkshire we are commited to delivering a “No Wrong Door” approach to our services to ensure
that all residents, including those in poverty and those at risk of falling into poverty receive the right support at
the right �me. 
Ensuring all families have the support they need, regardless of what those supports may be, is essen�al if we
are to enable families to thrive in all aspects of their wellbeing. 
Whole Family Support 
The aim of the Whole Family Wellbeing Fund is to provide addi�onal resource to support the transforma�on of
the system of support to children and families in line with the Na�onal Principles of Holis�c Family Support
and ambi�on of The Promise to provide flexible family support, enabling more children to remain loved and
supported within their own families. 
The Promise places a requirement on Local Authori�es and their partners to transform whole systems and
culture to ensure all children, in any aspect of care, thrive through nurturing and loving rela�onships with
access to support that strengthens communi�es and families. The Promise places preven�on and family
support at the heart of its vision. 
The Promise Plan 2021-24 published on 31st March 2021 sets out 5 key priori�es for the first phase of
implemen�ng The Promise including a focus on ‘Whole Family Support’ with an expecta�on that the 10 key
principles of family support outlined within the Promise are embedded into prac�ce by 2024 and that there is
a place in every community for families with children ‘to stay and play with their children and get support and
CITIZENS ADVICE BUREAU – COATBRIDGE 
A 41 year old man with 4 children presented to Coatbridge Ci�zens Advice Bureau, he himself had
health issues.  He contacted the Ci�zens Advice Bureau explaining he had a £12,000 benefit
overpayment which had resulted as a clerical error by the DWP five years previous. 
The man himself had tried to dispute this himself with DWP but was ge�ng nowhere, he asked
the CAB to help him.  The case worker took the man’s case to appeal and was successful in their
argument meaning that the overpayment was writen off. 
The man stated, “if it wasn’t for the CAB service especially the welfare rights team, my mental
health would have been so poor that I would have gone down a dark path”.
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advice’. This aligns closely with the Tackling Poverty strategy and the aspira�ons of the Plan for North
Lanarkshire; and in par�cular plans to develop community hubs as a central vehicle to deliver support,
enhance community capacity and support every child to reach their poten�al. 
Research has shown there is a rela�onship between poverty and longer-term nega�ve outcomes for children
(Lewer et al, 2019) and that while the rela�onship between poverty and child abuse and neglect is complex,
studies have also shown that financial support and increased income lead to lower levels of child
maltreatment (Bywaters et al, 2016). North Lanarkshire Council, as part of the Covid-19 Tackling poverty plan,
adopted a ‘cash first’ approach to suppor�ng the most vulnerable families to address basic needs, which
proved effec�ve in promo�ng improved outcomes. By providing money directly to families North Lanarkshire’s
strength based and collabora�ve approach offered welcomed financial relief. 
In order to provide holis�c family support that truly aligns with the Promise and Tackling Poverty ac�on plan,
there is a clear need to join up services so that people can experience a seamless transi�on into addi�onal and
intensive level supports and services. This improves access to exis�ng exper�se within our services. 
These na�onal policy aims align with the Plan for North Lanarkshire and the Council’s new Programme of Work
which makes family support central to its opera�ng model through the Resilient People workstream. 
North Lanarkshire Alcohol and Drug Partnership 
North Lanarkshire Alcohol and Drug Partnership (NLADP) is a mul�-agency strategic partnership focused on
understanding and mi�ga�ng the impact of problema�c alcohol and drug use in the local area. The purpose of
the ADP is to co-ordinate and lead a collec�ve response to tackle harms and improve the lives of people who
use alcohol and drugs, and those around them. The ADP is made up of key agencies and stakeholders with an
interest in tackling harms and improving lives. This includes the wider community and those who have lived
experience and families. 
Much of the work carried out by the ADP involves bringing people together to plan and improve services
whilst se�ng out what needs to be put in place to support change and keep people safe and well. The strong
links between drug and alcohol related harms and poverty, inequality and trauma are widely acknowledged.
Depriva�on has been linked as a significant factor in drug and alcohol problems developing.   
The ADP are tasked by Sco�sh Government to ensure the implementa�on of na�onal policy and evidence-
based prac�ce. Improving Choice, Quality and Connec�ons are key drivers underpinning the work of the
ADP. The ADP have 5 key priority areas of focus for our work which includes; Preven�on, Educa�on and Early
interven�on, Whole Family Approach, Treatment and Care, Public Health Approach to Jus�ce and Reducing
Alcohol Harms. Each of the sub-groups are tasked with understanding and mi�ga�ng harms from substances,
and poverty, and have a linked programme of work to support change and keep people safe and well across
our communi�es. 
Jus�ce Services 
Whilst The Tackling Poverty Team and other services will support Services by providing income maximisa�on,
debt and money advice, employment advice, services themselves such as the Restora�ve Jus�ce Service also
contribute to tackling poverty and inequality through a number of ini�a�ves, such as; 
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 Individuals who are subject to Unpaid Work can undertake work with the Bike Recycling Project. 
During the last reporting year over 650 bicycles were retrieved from recycling centres in North
Lanarkshire.  Some were scrapped for parts, however, over 320 bicycles have been reconstructed. 
These recycled and repaired bikes are donated to the Councils’ Christmas Toy appeal as well as being
donated low income families. 
 Bikes are also donated to local schools to ensure that all pupils can take part in Cycle Safety
Awareness Courses and the healthy living programme. 
 A craft workshop has been developed to repair clothing and soft furnishings for low income families. 
 A kitchen workshop has been developed to deliver a programme consisting of food hygiene, nutrition,
budgeting and basic meal preparation.  The workshop performs a platform to undertake placements
in foodbanks and community cafes such as Shotts Healthy Living Centre and Newmains Community
Trust. 
 A laundry workshop has been created that provides a service to charity shops collecting clothing for
laundering and returning to the shops for sale.  In an effort to reduce poverty, a laundry service is
provided to Craigneuk Family Centre and two charitable groups; “Cool School Uniforms” and “Airdrie
School Clothing Bank”, this involves the collection, laundering and distribution of recycled school
uniforms to low-income families. 
These indirect supports contribute to suppor�ng the Tackling Poverty Strategy and our communi�es across
North Lanarkshire.
Community Connectors 
North Lanarkshire Health and Social Care Community Solu�ons programme will support the pilo�ng of 10
Community Connectors from autumn 2023 – autumn 2025 who will support people in local communi�es to
access the help they need which will include referral to sources of financial support. 
The connectors will be based in loca�ons across North Lanarkshire working closely with Community Solu�ons
Locality Hosts, the wider community and voluntary sector, the council and NHS. 
The pilot is funded through a mix of funding from North Lanarkshire Health and Social Care Partnership, NHS
Lanarkshire/NHS Chari�es Together and MacMillan. 
Voluntary Ac�on North Lanarkshire is managing the funding awards on behalf of funders and will be
suppor�ng evalua�on and repor�ng on the pilot. 
Community Wealth Building 
Community Wealth Building is an interna�onally recognised approach to economic development designed to
tackle long-standing economic challenges. It seeks to transform local and regional economies by considering
the ways in which the public sector, in partnership with the private, third and community sectors, can ensure
more wealth is generated, circulated and retained in communi�es and locali�es. 
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The approach is focussed on growing the influence communi�es have on the economy and ensuring
communi�es receive more of the benefits from the wealth they help to generate. The council and local
partners are currently mapping ac�vity to iden�fy areas for further development and improvement, and are
considering and consul�ng on the approach which will be adopted in North Lanarkshire to embed Community
Wealth Building. 
Community wealth building is a progressive approach for the benefit of the local population. This is achieved
by harnessing the economic and social power of locally rooted organisations, often referred to as local
anchors. 
Anchor organisations are big and locally rooted organisations including the NHS, local authorities, colleges and
universities, and private businesses with local HQs. Because they employ many people, spend substantial
amounts of money, own and manage land and assets and often deliver crucial services, they have a
considerable impact on local communities and economies. Further, they are historically rooted in the physical
area, intrinsically connected to the local community and are pivotal to wellbeing. 
Alongside its main func�on, NHS Lanarkshire recognises its role in making a strategic contribu�on to the local
economy. Anchor organisations are pivotal to community wealth building as a result of the scale at which they
operate. After a benchmarking exercise, NHS Lanarkshire has developed an ac�on plan to maximise its role
and are now working with other community planning partners in North Lanarkshire to maximise the collec�ve
impact, share best prac�ce and iden�fy areas where local anchors can work together.   
It is proposed that this will be through the adop�on of a Community Wealth Building Commitment Statement
early in 2024 whereby any relevant projects, Programmes of Work, Strategies and ac�on plans must
demonstrate how Community Wealth Building principles and approaches are applied. 
Financial Educa�on in North Lanarkshire 
Financial Educa�on helps people develop the knowledge, skills and a�tudes needed to manage money well
and make informed decisions.  North Lanarkshire has the goal to ensure that financial educa�on is available to
everyone in our community regardless of age. 
The ambi�ous aim is to produce and deliver financial educa�on packages that will be suitable for children in
early years and primary school, our young people in secondary school and to adults of all ages in the
community. 
Working together with educa�on the Tackling Poverty Team will create packages suitable to early year, primary
and secondary pupils together with packages specifically for Addi�onal Support Needs pupils.  The packages
will be jointly delivered to ensure that our children and young people are given the grounding needed to make
informed decisions around spending and saving. 
Adults in the community will be able to access financial educa�on through the Mul�ply Project.  The Mul�ply
Project is a government ini�a�ve helping adults to improve their numeracy skills, people can access numeracy
qualifica�ons with the access of the Community Learning and Development Service and will be able to access
financial educa�on from the Tackling Poverty Team.   
Financial Educa�on is a key holis�c support for our communi�es to make informed decisions about their
money and to know what supports are available, how to access them and the importance of early interven�on
if it is necessary. 
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“Education on managing money and spending/cooking on a budget” 
“Teach folk the value of money and how to make it stretch” 
How Will We Know We Are Making a Difference? 
We have to know that the measures we are taking are making a difference in our communi�es – how will we
know this?
 An improvement in the health and wellbeing of our residents
 Fewer households living in poverty
 Reduc�on in child poverty
 Fewer people unemployed and in receipt of out of work benefits
 Reduc�on in the number of people economically inac�ve
 An increase in the number of people paid at least the real living wage
 An increase in the number of affordable homes
 Fewer young people who are not in educa�on, employment or training
 Improved educa�on atainment
 Fewer people with no qualifica�ons or skills training
 Fewer households in fuel poverty
 Maximise income through social security benefits
 Maximise income via new Sco�sh social security benefits for children
 More people with numeracy skills enabling them to manage their money
 Reduce number of people in debt
 Increase number of people who have access to affordable credit
 Effec�ve heat maps to inform residents of access to services
 Increase community consulta�on 
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Appendix One  - North Lanarkshire Profile 
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Page 189

Appendix Two – Cost of Living Survey 
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Power BI Desktop 
University  of Bristol’s Personal Finance Research Centre’s “Fair by Design” Campaign to end the poverty premium found that people almost 23% of households in
North Lanarkshire are paying an average of £480 per year due to the poverty premium. 
Motherwell and
Wishaw
Cumbernauld,
Kilsyth and
Kirkintilloch East
Coatbridge,
Chryston and
Bellshill
Airdrie and
Shotts
Total cost of poverty
premium
£ 5,034,499 £ 3,743,300 £ 4,518,868 £ 4,439,222
*Number of
households
experiencing any
premium
18, 623
(24.4%)
13,856 
(21.6%)
16,768
(22.7%) 
16,337
(23.2%)
Prepayment meter
premium
£456,205 £ 345,872 £ 405,035 £ 387,902
Non-standard billing
premium
£734,721 £ 624,117 £ 695,143 £ 671,100
Non-switching
premium
£ 1,677,203 £ 1,283,483 £ 1,507,324 £ 1,402,565
Area-based
insurance premium
£ 1,046,669 £ 610,781 £ 886,538 £ 1,010,319
Single item
insurance premiums
£ 454,145 £ 400,708 £ 439,489 £ 392,368
Access to money
premium
£ 62,966 £ 48,465 £ 55,108 £ 51,707
Higher-cost credit
premium
£ 602,590 £ 429,874 £ 530,231 £ 523,262
Average cost to
households in
poverty
£ 483 £ 453 £ 480 £ 507 
*Na�onal Records of Scotland: UK Parliamentary Cons�tuency (UKPC) Household and Dwelling Es�mates (2011 Data Zone Bas 
Appendix Three  - North Lanarkshire Poverty Premium 
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Page 198

Key TP Strategy Only TP Strategy and LCPAR
Action Brief Description How We Measure Success Links to Other Strategies Link to Programme Of Work Baseline Timescales Status
Identify if applies
to TPS &/or
LCPAR Lead Team Monitoring Information
Tackling Poverty Awareness Sessions
Bespoke awareness sessions delivered
to internal and external services -
relevant to care group and locality
People aware of the drivers to tackle poverty
and how to access appropriate services The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing
TP Strategy and
LCPAR The Tackling Poverty Team
Number of staff in
attendance                      Staff
using the referral gateway
The Tackling Poverty Officers Action Group
(TPOAG) to deliver the Action Plan
The TPOAG will support cross sector
deliver the action plan/report on the
strategy and will review the action
plan every quarter Meet the requirements of internal audit The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing
TP Strategy and
LCPAR TPOAG
internal audit
recommendations
implemented
"The Three Questions"
Communities and children are asked
"the three questions" which will help
shape our services services act upon the requests of our residents The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing
TP Strategy and
LCPAR The Tackling Poverty Team
number of sessions
completed in schools       
Number of sessions
completed in the
community
Cost of Living Survey
Cost of Living Survey delivered to the
residents of North Lanarkshire - this
will help develop and deliver services
services and resources directed with the
outcomes of the survey The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing TP Strategy Only The Tackling Poverty Team
number of surveys
completed
Cost of Living Survey
Further interogation and responding
to the community needs from the
survey responses
services and resources directed with the
outcomes of the survey The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing TP Strategy Only The Tackling Poverty Team
responses to community
needs
Community Boards to support the tackling
poverty agenda
Through tackling poverty awareness
sessions and delivery of the councils
tackling poverty agenda the
community boards will support the
Strategy
Those representing communities understand
their roles and responsibilities in raising
awareness of key poverty messages, challenging
stigma The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing
TP Strategy and
LCPAR
Local Planning Partnership
Teams
Community Board Sub
Groups Reports
Heat Map identifying services within the locality
services and information we hold on
our communities to be layered to
identify areas to direct resources
accordingly Direct resources and become more proactive The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing
TP Strategy and
LCPAR The Data Group
Heat Map established and
number of hits
A Local Information System for Scotland (ALISS)
VANL is promoting use of ALISS across
NL CVS to share online information on
sources of local support for people in
poverty /at risk of poverty System is adopted and implemented The Plan for North Lanarkshire Resilient People n/a Spring 2023 - onwards Ongoing
TP Strategy and
LCPAR VANL
Number of NL groups listed  
Number of people accessing
information
Childrens Rights and Wellbeing Impact
Assessments (CRWIA)
CRWIAs aim to ensure reasoned and
evidence based policy and decision
making into account the rights and
wellbeing of children and young
people. Policies and strategies being impact assessed The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing
TP Strategy and
LCPAR
Education, Children and
Families
Number of CRWIA
completed
Tackling Poverty Strategy Action Plan  2023 - 2026
SUPPORTING THE PLAN
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1
2
3
4
5
6
7
8
9
10
11
12
13
14
A B C D E F G H I J K
Key TP Strategy Only TP Strategy and LCPAR
Action Brief Description How We Measure Success Links to Other Strategies Link to Programme Of Work Baseline Timescales Status
Identify if applies to
TPS &/or LCPAR Lead Team Monitoring Information
North Lanarkshire to increase the
number of people employed and
receiving the real living wage
Payment of the living wage by
employers is amongst those
interventions that can support people
out of poverty and is part of wider
Fair Work commitments
There is an increase in the
number of NL employers in
public, business and
community and voluntary
sectors  with real living wage
accreditation
Workforce for the future  
Economic Regeneration Plan         Brighter Futures
123 employers have achieved
accreditation, with 7053
employees benefiting from the
living wage Ongoing Ongoing TP Strategy and LCPAR
NLC Employability          
VANL for CVS
* Number of employers paying
the living wage                               
* Number of employees
receiving the living wage
Social Values
North Lanarkshire will look to
integrate social values and the
objectives into the tendering process
that will allow the weighting for fair
work to be flexible to ensure that
social values and community benefits
are embedded in the contract .
An increase in NL residents
receiving the “real living
wage”. Workforce for the future            transforming places 5% current weighting applied Ongoing on TP Strategy and LCPAR Procurement
Number of tenders where higher
weighting was applied to living
wage providers
Parental Employment Support
Fund
Support families who are in or at risk
of poverty to support/ access into
work. Refreshed publicity to partners
and public required
An increase in parents entering
and progressing in
employment
* Workforce for the Future      
* Economic Regeneration Plan                                                           
* Local Child Poverty Action
Plan Brighter Futures
22/23  - 40 parents have secured
employment.                          
Further 18 employed parents have
progressed within employment.                                   
104 parents have registered and
are engaging with the Project.
subject to annual
funding from the SG -
further activity planned
for 2023/24
2023 / 24, however,
subject to funding
may continue beyond
this TP Strategy and LCPAR
Employability                   
Routes to Work
Number of parents entering and
within target groups progressing
in employment
Identify pathways within labour
market growth sectors or areas of
high replacement demand which
will provide progression routes out
of low pay in North Lanarkshire.
As part of the Council's Workforce for
the Future Strategy and associated
plan, work progression pathways will
be identified for key labour market
growth sectors or those with high
replacement demand. These will focus
on progression routes out of low pay
and strategies for engaging young
people (in schools) and those
economically active in the labour
market (through Routes to Work) to
consider increasing their qualification
levels and job prospects to improve
average weekly wage levels
and alleviate “in work” poverty.
Progression pathways
identified for key growth
sectors with qualifications and
progression routes agreed,
published and funded.
Workforce for the Future       
Economic Regeneration Plan                                                            
Developing the Young
Workforce Brighter Futures
Average weekly wage in North
Lanarkshire  £548.90 Ongoing
The gross weekly pay
for local residents is
now higher than the
national average for
the first time ever - an
increase of 10%
(£63.90 per week) for
North Lanarkshire
residents from the
previous years results TP Strategy and LCPAR Enterprise Team
Number of people progressing
to higher paid jobs within North
Lanarkshire                                                                                                                                                                          
Noomis statistics for levels of
qualifications within working
age population and average
weekly wage
Supported Enterprise
Targeted employability support on
people with disabilities or other
significant barriers to help them
secure fair and sustained work.  Also
support for disabled parents to enter
employment.
Reduction in the disability
employment gap in NL
Workforce for the Future       
Economic Regeneration Plan                                                            
Developing the Young
Workforce Brighter Futures
22/23 - Supported Employment
currently supporting 210 people on
the different stages of the 5 stage
employment model  -  129 people
currently receiving various levels of
work support           41 people
currently job finding Ongoing
Continued support
planned for the next 3
years TP Strategy and LCPAR Employability
Number of people progressing
to higher paid jobs within North
Lanarkshire                                                                                                                                                                          
Noomis statistics for levels of
qualifications within working
age population and average
weekly wage
No one Left Behind
Targeted employability support for
vulnerable young people who have
mental health problems, the BAME
community and over 50s, with
delivery through CVS organisations
Rise in employment figures in
targeted groups 
Workforce for the Future       
Economic Regeneration Plan                                                            Brighter Futures
22/23 -  Engaged with 101 people
and supported 49 into
employment. The focus is on 2
groups, the over 50s and those of
any age who are long term
unemployed. Ongoing
Continued support
planned for the next 3
years TP Strategy and LCPAR Employability
Number of people in target
groups employed
No One Left Behind Phase 2
implement grant programme in
2022/23 to distribute £1.6 million to
employment projects across North
Lanarkshire which target support on
groups who may be in poverty due to
unemployment
Rise in employment figures in
targeted groups
Workforce for the future
Economic Regeneration Brighter Futures N/A Ongoing
Continued support
planned for the next 3
years TP Strategy and LCPAR Employability
Number of people in target
groups employed
Living Hours
Adequate income is reliant on both
living wage rate and also sufficient
working hours to provide a liveable
income.  Living hours are part of wider
Fair Work commitments
There is an increase in the
number of NL employers in
public, business and
community and voluntary
sectors with real living wage
accreditation.
Workforce for the future
Economic Regeneration Brighter Futures N/A ongoing ongong TP Strategy and LCPAR
NLC Employability    
VANL for CVS
number of employers providing
living hours employment.
Number of employees working
living hours
Tackling Poverty Strategy Action Plan  2023 - 2026
INCREASE INCOME VIA EMPLOYENT
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Key TP Strategy Only TP Strategy and LCPAR
Action Brief Description How We Measure Success Links to Other Strategies Link to Programme Of Work Baseline Timescales Status
Identify if applies to TPS &/or
LCPAR Lead Team Monitoring Information
Increase uptake of School Clothing Grants
Introduce online application form for
FSM & CG
Continue to automatically award
where we have customer consent
Use automation to process our auto
award caseload
The number of School Clothing Awards
increases The Plan for North Lanarkshire Brighter Futures
12,784 Clothing Grants awarded from
June 2022 - May 2023 For School
Pupils. An additional 937 Grants for
made for nursery pupils Ongoing Ongoing TP Strategy and LCPAR Revenues & Benefits
The number of clothing grants claimed
and distributed
Increase uptake of Free School Meal Awards
Introduce online application form for
FSM & CG
Continue to automatically award
where we have customer consent
Use automation to process our auto
award caseload
The number of Children entitled to Free
School Meals increases The Plan for North Lanarkshire Brighter Futures
12,151 FSM awards in 2020, 11,176
awards in 2021, 10,683 awards in 2022                             Ongoing Ongoing TP Strategy and LCPAR Revenues & Benefits
The number of Children in receipt of Free
School Meals
Club 365
Promote Activities and meal
provision through Club 365 Initiative
Numbers of Children attending and meals
provided. £2.50 per day paid during
school holidays to those in receipt of FSM The Plan for North Lanarkshire Brighter Futures
Club 365 has provided over 88, 000
meals and activity sessions since
inception Ongoing Ongoing TP Strategy and LCPAR Revenues & Benefits
Numbers of Meals and Activity Sessions
Delivered
Increase uptake of education maintenance
allowance (EMA)
Ensure full take of Education
Maintenance Allowance. Promotion
of EMA through Education
Newsletter to schools and locally
within schools to raise pupil
awareness. Review publicity -
posters leaflets etc not distributed
recently Discussion within EMA and
SMT meetings on improving up-take. Young People can access EMA Financial Strategy Brighter Futures
in 22/23 1327 applications. 876
awards. 66% award rate (down from
73% award rate in 21/22) Ongoing Ongoing TP Strategy and LCPAR Revenues & Benefits The number of EMA grants claimed
Increase take up of Free School Meals In situ
	
Trial new methods of engagement
with parents and carers, e,g attend
parent council meetings and inviting
parents for a school meal and
information session
•	New management information
system to give insights into trends,
most popular choices, which ages
take up free meals
•	Work with other local authorities
developing menus, to improve
sustainability and better safety and
choice for those with special diets
(>>ASIST and APSI)
•	Work with schools around different
“sittings”, and overflow areas.
•	Capital investment to return more
schools to Production kitchens
•	Continued roll out of electronic
menu notifications to parents and
carers
•	Consultation with secondary school
pupils via a QR code (promoted via a
‘Tell us what you think’ poster
displayed around schools allowing
pupils to scan / access via mobiles)
•	Primary school parents online
survey (targeted via menu email /
Percentage of Children taking up free
school meals when they have entitlement
is increased Poverty Proofing in Schools Brighter Futures Currently (May 2023) at 65-70% Ongoing launched and ongoing TP Strategy and LCPAR Facilities Support Services Take up rates for Free School Meals
Fuel Poverty
Provision of a short term funded
Energy Advice Service to
comprehensively alleviate the levels
of fuel poverty evperienced by
vulnerable households Number of households assisted Local Housing Strategy Sustainable Futures
Unknown as SHCS data unavailable for
Local Authorities however, zero has
been used as the starting point for the
introduction of this service 2 years launched and ongoing TP Strategy and LCPAR Housing Solutions
will be monitored via NLAN and Wise
Group reporting
Affordable Credit
To promote credit unions across
North Lanarkshire employers and
communities to encourage more
people to join to increase access to
affordable credit.  To widen access
to payroll deduction for credit
unions and access to affordable
credit. Establish a Credit Union
Forum in North Lanarkshire
Credit union membership numbers 
*Local Employers signing up to CU payroll
deductions                                           Plan for North Lan Resilient People
5 credit unions affiliated to the
Scottish League of Credit Unions  have
9,642 adult members and 1,462 junior
members. Unable to get contacts for
ABCUL credit unions at present. ongoing ongoing TP Strategy and LCPAR The Tackling Poverty Team
The number of employers promoting
payslip deductions                                           
The number of people joining the credit
union
Debt Advice
Advice and support in relation to
debt and budgeting advice provided
by Council and Externally
commissioned advice services
assist people out of debt and provide
them with the tools to budget accordingly Plan for North Lan Resilient People 1744 referrals received in 2022/23 Ongoing Ongoing TP Strategy and LCPAR The Tackling Poverty Team
Number of referrals to the Debt Advice
Team                                                                       
Level of debt assisted
New Affordable Homes
Deliver 5000 new affordable homes
by 2035
reduce the cost of living by increasing the
supply of energy efficient, affordable
homes
Local Housing Strategy 2021-2026.
Local Child Poverty Action Report. Transforming Places
At 1 December 2022, 1,566 homes
delivered (970 new build + 596 OMPS) 2035 Ongoing TP Strategy and LCPAR Housing New Supply Number of new homes built
REDUCE THE COST OF LIVING
Tackling Poverty Strategy Action Plan  2023 - 2026
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New Affordable Homes
Support housing association and co-
operative partners to deliver new
homes
reduce the cost of living by increasing the
supply of energy efficient, affordable
homes
Local Housing Strategy 2021-2026.
Local Child Poverty Action Report. Transforming Places 2126 homes have been delivered ongoing Ongoing TP Strategy and LCPAR Housing New Supply Number of new homes built
Improved Energy Efficiency
Ensure all housing stock is EPC D or
above by 2025 by improving energy
efficiency
all housing stock is EPC D or above by
2025
Local Housing Strategy 2021-2026.
Local Child Poverty Action Report. Sustainable Futures
At 2021/22, 99.2% of the homes are at
D or above Ongoing Ongoing TP Strategy and LCPAR Housing Investment
all housing stock is EPC D or above by
2025
Improve Energy Efficiency to owner occupied
properties
Utilise ECO4 funding to improve
energy efficiency of owned stock
Reduce the cost of living by increasing the
energy efficieny of homeowners housing
stock
Local Housing Strategy 2021-2026.
Local Child Poverty Action Report. Sustainable Futures At 2021/22, £0.1 m spent Ongoing Ongoing TP Strategy and LCPAR Housing Solutions Number of homes approved
Support homeowners to adapt, repair and
maintain their homes
deliver advice and assistance
(including financial assistance) to
homeownder through the Scheme of
Assistance
reduce the cost of living by preventing
and addressing disrepair and improving
health and wellbeing by suporting owners
to adapt their homes Local Housing Strategy 2021-2026. Transforming Places
187 disabled adaptations grant
provided in 2022 - the scheme has
been revised with no funding available
for owner grants Ongoing Ongoing TP Strategy Only Private Sector Housing
reduce the cost of living by preventing
and addressing disrepair and improving
health and wellbeing by suporting
owners to adapt their homes. *Revision
of scheme of assistance completed. 
Other than mandatory (Disabled
Adaptation Grants) no funding available
for owner grants for disrepair.  Current
grant funding for NLC capital
programmes is scheduled to end this
year and no new financial assistance has
been identified.  Owners will continue to
be provided with advice/ assistance
when possible but no financial assistance
Furniture Fund
Provides items beyond SWF-
Community Care Grant items in
place for Housing First clients and
people  people who are homeless/at
risk of homelessness
Reduce the cost of living by providing
financial support for better quality
furniture to people who are homeless or
at risk of homelessness to settle  in their
accommodation.
Local Housing Strategy 2021-2026.
Rapid Rehousing Transition Plan. Local
Child Poverty Action Report. Resilient People
In 2021/22, 23 Housing First
households assisted at an average
figure of £861.39 per household from
RRTP. Ongoing Ongoing TP Strategy Only Housing Solutions
Reduce the cost of living by providing
financial support for better quality
furniture to people who are homeless or
at risk of homelessness to settle  in their
accommodation
Support homeowners to adapt, repair and
maintain their homes
Deliver capital investment
programmes HEEPS ABS and other
initiatives.  Provide advice to
households on energy efficiency
measures supoprted by online
information and in person advice
provided by council and CVS.
reduce the cost of living by increasing the
supply of energy efficieny of housing
stock across all tenures Local Housing Strategy Resilient People 99.2% of the homes are at D or above Ongoing Ongoing TP Strategy and LCPAR Housing Solutions Number of home owners assisted
Free Transport for Under 22's
Promote and Maximise uptake of
Free Bus Travel for 5-21 year olds Number of travel cards issued and in use Active Travel Strategy Resilient People
42,160 total number issued. 61.75%
overall uptake ongoing ongoing TP Strategy and LCPAR CLD number of travel cards provided
Improved and accessible walking, wheeling and
cycling network.
Creating or enhancing active travel
routes will improve the ability of all
people to walk, wheel or cycle for any
journey purpose within North
Lanarkshire
Equity of access for all our communities with
mid term target of 50km to be created by
2026/27 Active Travel Strategy Resilient People
7.8 kms of active travel routes created
in 2021/22 125kms to be created by 2032 Ongoing TP Strategy and LCPAR Transportation / Planning number of travel routes
The Multiply Project (financial education)
The Multiply Project is a government
initiative helping adults to improve
their numeracy skills, people can
access numeracy qualifications with
the access of the Community
Learning and Development Service
and will be able to access financial
education from the Tackling Poverty
Team. 
people develop the knowledge, skills and
attitudes needed to manage money well
and make informed decisions.  The Plan for North Lanarkshire Resilient People not applicable Project finishes March 2025 launched and ongoing TP Strategy Only The Tackling Poverty Team
number of courses delivered / number of
attendees
Address Period Poverty
Provide women with access to
sanitary products within education
and other public buildings Develop
Peer Support Programme Expand
number of council building access
points-expand community group
partnerships from 8- 10 areas-
develop recording to better
understand demand and distribution-
consider period card scheme.
Distribution across all of North
Lanarkshire. Number of products
distributed The Plan for North Lanarkshire Resilient People
311, 767 products to NLC
establishments (excluding education
and culture venues) 87,396 to
education Ongoing Ongoing TP Strategy and LCPAR Enterprise and Communities
Number of products delivered and taken
up
Support people to stop smoking to reduce
outgoings
Stopping smoking can have a
positive impact of finances as well as
health. Brief intervention and
referral to the Quit Your Way service
in Lanarkshire can support people to
successfully quit smoking. Pregnant
women are a particularly key target
group.                    
Yearly target 23/24 for 52 pregnant
women who live in 40% most deprived
areas to successfully  stop smoking at 12
weeks (to be reviewed in 2024 after
national tobacco control action plan is
published).                                                                                                                                                                                                                              
Awareness raising training sessions to be
completed with Tackling Poverty staff.                                                       NHS Cost of Living Strategy Resilient People
24 pregnant women living in the 40%
most deprived areas successfully quit
smoking at 12 weeks (April 2022-Dec
2022 data). 
Published and confirmed data for April
2022 – March 2023 will be available in
January 2024.                                                                                                                                                                                                                                                                                                                                                          
NL % of pregnant  women smoking at
booking in appt 12.6% year ending Dec
2022 (scotland rate 11.9%) Ongoing Ongoing TP Strategy and LCPAR
NHS Lanarkshire Quit Your
Way Service
Number of Tackling Poverty staff
members trained.                                                                                                                                                                                                    
Number of pregnant women supported
to stop smoking.
Recycled Bicycle Initiatives
Individuals subject to unpaid work
work within the bicycle recycling
project
Bicycles provided to low income families
and donated to the Christmas Toy
Appeals Justice Partnership Resilient People 320 bicycles recycled ongoing ongoing TP Strategy and LCPAR Restorative Justice Number of bikes restored
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Key TP Strategy Only TP Strategy and LCPAR
Action Brief Description How We Measure Success Links to Other Strategies Link to Programme Of Work Baseline Timescales Status Identify if applies to TPS &/or LCPAR Lead Team Monitoring Information
The Tackling Poverty Team and other council services to
continue to maximise the income of the residents of
North Lanarkshire
All residents are offered income
maximisation and we continue to
promote the "no wrong door" approach
Residents will be directed to the tackling
poverty team  to ensure income is fully
maximised The Plan for North Lanarkshire Resilient People
18,521 benefit checks carried
out in 2022/23   -  £35,480,020
generated in addtiional income Ongoing Ongoing TP Strategy and LCPAR The Tackling Poverty Team
Number of Benefit Checks / Benefit
Claims / Resolutions              
Income Generated  
Work with all social work services to ensure income
maximisation is carried out for all vulnerable client
groups
Social Work staff refer people to the
Tackling Poverty Team who will carry
out all income maximisation work
Referrals to the tackling poverty team from
all social work staff The Plan for North Lanarkshire Resilient People
4888 benefit checks carried out
in 2022/23 Ongoing Ongoing TP Strategy and LCPAR The Tackling Poverty Team
Number of Benefit Checks / Benefit
Claims / Resolutions              
Income Generated  
MacMillan Advice Service
Maximise the income of cancer
patients, their families and carers
Provide an income maximisation and debt
advice service The Cancer Strategy Resilient People 700 referrals in 2022/23 Ongoing Ongoing TP Strategy and LCPAR The Tackling Poverty Team
Number of Benefit Checks / Benefit
Claims / Resolutions              
Income Generated  
Food Poverty Referral Gateway
Mitigate the need for foodbank use by
ensuring access to advice services and
claims to crisis grants A decrease in the use of foodbanks The Plan for North Lanarkshire Resilient People not available Ongoing Ongoing TP Strategy and LCPAR The Tackling Poverty Team
Number of referrals to foodbanks 
Number of Crisis Grant
applications
Food Poverty Action Group
Group to consider uniform recording
across all emergency food providers
Uniform recording adopted by all
emergency food providers The Plan for North Lanarkshire Resilient People n/a 2023 ongoing TP Strategy and LCPAR The Tackling Poverty Team Number of foodbanks recording
Welfare Reform Group
The welfare reform group to ensure
serviceds, elevted members etc are kept
fully abreast of welfare reform changes
and their impact on our communities
updates are provided and action taken
when necessary The Plan for North Lanarkshire Resilient People Ongoing Ongoing TP Strategy and LCPAR
North Lanarkshire Advice
Network Issues raised  / campaigns
Health Staff refer to income maximisation and debt
advice services
Health Staff will ensure money issues
are addressed and referrals are made to
the tackling poverty team
patients will be directed to the tackling
poverty team to ensure income is fully
maximised NHS Cost of Living Resilient People 394 referrals 22/23 Ongoing Ongoing TP Strategy and LCPAR The Tackling Poverty Team
Number of Benefit Checks / Benefit
Claims / Resolutions              
Income Generated / Number of
health teams or services referring  
Improvement Service Project - GP Practices
GP Practices identified by the
Improvement Service have a welfare
rights officer in situ, with access to GP
records
The welfare rights service is integrated into
the GP Practice The Plan for North Lanarkshire Resilient People 357 referrals 22/23 Ongoing Ongoing TP Strategy and LCPAR The Tackling Poverty Team
Number of Benefit Checks / Benefit
Claims / Resolutions              
Income Generated  
Relaunch Health Visitor & District Nurse Referral
Pathway
Poverty Awareness Training and
pathway training to take place
health visitor and district nurses make
referrals to the tackling poverty team NHS Cost of Living Resilient People n/a Ongoing Ongoing TP Strategy and LCPAR The Tackling Poverty Team
number of referrals to the tackling
poverty team
GP Community Link Worker Programme
community link worker embedded
within GP practices across North
Lanarkshire making referrals to
information and advice services
embed link workers and increase support to
patients NHS Cost of Living Resilient People
482 welfare rights referrals
(22/23)                                                     
146 debt advice referrrals
(22/23) Ongoing Ongoing TP Strategy and LCPAR The Tackling Poverty Team
Number of Benefit Checks / Benefit
Claims / Resolutions              
Income Generated  
Commissioned Services - Income Maximiation via
Benefit Uptake
All residents are offered income
maximisation and we continue to
promote the "no wrong door" approach
the successful commissioned service offer
income maximisation to the residents of
North Lanarkshire NHS Cost of Living Resilient People
£5,267,650 income generated
for north lanarkshrie residents 
2022/23 Ongoing Ongoing TP Strategy and LCPAR The Tackling Poverty Team
Number of Benefit Checks / Benefit
Claims / Resolutions              
Income Generated  
Rent Assistance Fund
Rent Assistance Fund – to assist people
who have experienced/are experiencing
financial difficulty due to the increase in
the cost of living.  If tenant has received
a previous award of funding from SG –
TGF or SC Lacer Fund – they will not be
eligible.  Tenants can receive a
maximum award of £2250 and this
funding is not re-payable (fund
allocation £1,000,000) Fund directed to people in need Local Housing Strategy Resilient People 522 tenants awarded in 22/23 Ongoing Ongoing TP Strategy and LCPAR Housing Number of people Assisted
Universal Credit Assistance Fund
UCAF award is to assist tenants who
have fallen behind  with their rent due
to the 5 week waiting period,
and tenants who are in receipt of
Universal credit are eligible to apply
People can access the fund, it requires to be
paid back, however, this is at an affordable
level - the fund ensures that people can
remain in their own home with their arrears
being managed. Local Housing Strategy Resilient People n/a ongoing Ongoing TP Strategy and LCPAR Housing Services
number of loans provided / loan
repayments
Uptake of Scottish Child Payment
Work with the Registrar Offices
throughout North Lanarkshire to
promote the Scottish Child Payment
when registering the birth Uptake of Scottish Child Payment increases The Plan for North Lanarkshire Resilient People 77% national uptake Ongoing Ongoing TP Strategy and LCPAR The Tackling Poverty Team
Number of Benefit Checks / Benefit
Claims / Resolutions              
Income Generated  
Uptake of Bereavement Benefits
Work with the Registrar Offices
throughout North Lanarkshire to
promote Bereavement Benefits when
registering a persons' death
Accessing all bereavement benefits to help
alleviate funeral poverty The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing TP Strategy and LCPAR The Tackling Poverty Team
Number of Benefit Checks / Benefit
Claims / Resolutions              
Income Generated  
Community Solutions Community Connectors
10 Community Connectors working
across North Lanarkshire to refer
residents to sources of income support
as part of a wider support package Number of referrals
Community Solutions Strateegy and
Investment Plan 2022-25 and HSCNL
Commissioning Strategy 2023-26 Resilient People n/a Autumn 2023 for two year pilot Ongoing TP Strategy and LCPAR VANL Number of people referred
Universal Credit Campaign
Awareness raising campaign re changes
to Universal Credit widening
entitlement to benefit Increase in universal credit claimants The Plan for North Lanarkshire Resilient People
7420 people claiming in work
benefits (Dec 2022) Ongoing ongoing TP Strategy and LCPAR The Tackling Poverty Team
Number of people claiming in work
Universal Credit
Tackling Poverty Strategy Action Plan  2023 - 2026
INCREASE INCOME VIA SOCIAL SECURITY
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Key TP Strategy Only TP Strategy and LCPAR
Action Brief Description How We Measure Success Links to Other Strategies Link to Programme Of Work Baseline Timescales Status
Identify if applies to
TPS &/or LCPAR Lead Team
Monitoring
Information
Sustain Tenancies
Deliver increased financial advice and
assistance via 8 income maximisers
increase incomes from social
security, reducing rent arrears
and sustaining tenancies in social
rented homes Local Housing Strategy Resilient People
£15,041,070 income
generated - 4007
benefit checks
completed Ongoing Ongoing TP Strategy and LCPAR Housing Solutions
Number of Benefit
Checks / Benefit Claims
/ Resolutions              
Income Generated  
Whole Family Support
To create a flexible, reliable and integrated
support for families to ensure that every famly
who needs support gets the right support at
the right time.
People have access to income
maximisation, employability and
money advice services at the right
time. Childrens Services Plan Resilient People n/a 2023 - 26 ongoing TP Strategy and LCPAR
Education, Children and
Families inter service referrals
Arrest / Referral Service
The North Lanarkshire Arrest Referral Service
is focussed on early intervention by providing
support to people whilst held in police custody
and connecting them to services within the
community to address individual needs.  Number of referrals to the
tackling poverty team
Community Justice
Improvement Plan Resilient People n/a 2025 ongoing TP Strategy and LCPAR
The service is delivered by
Scottish Drugs Forum and
Phoenix Futures and funded
by North Lanarkshire Alcohol
and Drug Partnership for a
period of 18 months as a Test
of Change.
number of referrals  /
income generated /
debt advice provided / 
financial education
Poverty Awareness Sessions
Bespoke poverty awareness sessions for
council, NHS and third sector partners
Number of people attending the
sessions and ultimately the
number of referrals this leads to The Plan for North Lan Resilient People n/a onggoing ongoing TP Strategy and LCPAR The Tackling Poverty Team
number of sessions
delivered   / number of
people attending  /  
referrals following the
training
Community Benefits
To increase the number of tackling poverty
interventions / fair work interventions within
community benefits
improve the economic, social or
environmental well-being of
our communities The Plan for North Lan transforming places
Recent figures show the
loal economy continues
to grow, reflecting a
positive position in
North Lanarkshire
compared to a negative
growth position locally,
however, moving
forward we must see
more tackling poverty
related interventions
within community
benefits ongoing ongoing TP Strategy Only Enterprise and Communities
Number of Tackling
Poverty Interventions
Community Solutions Programme
Wide ranging community supports provided
by Community and Voluntary Sector
organisations to support residents wellbeing
including those in poverty or at risk of poverty
including; food, mental health and wellbeing improved wellbeing
Community Solutions
Strategy and Investment
Plan 2023 and HSCNL
Commissioning Plan 2023 -
26 Resilient People n/a ongoing ongoing TP Strategy and LCPAR VANL
Learning and impact
reports
Financial Education
Following the "three questions" delivery of
financial education to our young people
Young people asked for financial
education - the programme will
ensure that we meet the needs
and requests of our young people The Plan for North Lan Resilient People n/a in development in development TP Strategy and LCPAR The Tackling Poverty Team
number of sessions
completed in schools       
Number of young
people who attend the
sessions
Revamp of MACA for younger children
Following the "three questions" delivery of a
revamped MACA session for the primary
children
the younger children asked for
financial educaiton - the
programme will ensure that we
meet the needs and requests of
our children The Plan for North Lan Resilient People n/a in development in development TP Strategy and LCPAR The Tackling Poverty Team
number of sessions
completed in schools       
Number of young
people who attend the
sessions
Tackling Poverty Strategy Action Plan  2023 - 2026
HOLISTIC SUPPORTS
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Page 204

Appendix 2 
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Page 205

Document control
Title Local Child Poverty Action Report 2022 23
Document
status (final or
draft version)
Draft
Owner Alison Gordon e-mail
address gordonal@northlan.gov.uk
Governance
group Tackling Poverty Officers Action Group
Author John Campbell e-mail
address campbelljohn@northlan.gov.uk     
Revision history
Number Originator Date Revision description /
record of change
1.0 AGC 30 June 2023  First draft
2.0 AGC 20th July 2023  Additional Sections added 
2.1 AGC 24th July 2023 Case study added 
2.2 AGC 31st July 2023 Appendix – the three
questions quotes
2.3 AGC 8th Aug 2023 NHSL update to foreword 
Document approvals
Number Governance group Date approval
granted
Date approval
to be
requested (if
document still
draft)
1.0   
2.0   
Consultation record (for most recent update)
Status of document
consulted upon 
Stakeholders
consulted / date 
Page 205 of 380

Page 206

Foreword 
Tackling child poverty in our communi�es remains a priority for North Lanarkshire Council,
for NHS Lanarkshire and for our third sector partners. We have demonstrated that through a
number of measures we have taken over this past year reflected, in this Local Child Poverty
Ac�on Report. 
For our families with children, who are living on low incomes and were already struggling,
the onset of the cost-of-living crisis has caused even more difficult financial circumstances
and for some families, this will have deepened their experience of poverty. 
This Report will highlight the work that has been carried out across our communi�es by all
the partners to ensure that we are tackling poverty, using all the drivers and resources
available, including the fourth driver; Holis�c Supports, introduced in Sco�sh Government’s
Child Poverty Delivery Plan “Best Start, Bright Futures”. 
We are delighted that this report and its ac�on plan have been greatly influenced by the
children and young people of North Lanarkshire who have taken part in “The Three
Ques�ons”, a programme in itself, which will con�nue to be developed throughout our
educa�on clusters to ensure that our approach does not falter but con�nually develops to
meet the needs of our young popula�on. 
Together with this report is the Councils’ second Tackling Poverty Strategy which embraces
the Plan for North Lanarkshire’s Programme of Work, where Whole Family Support is a
prevalent theme.  The three-year strategy will ensure that our shared ambi�on for North
Lanarkshire to be the place to live, learn, work, invest and visit will be realised for the
benefit of our whole popula�on. 
Councillor Jim Logue  Mar�n Hill    Councillor Geraldine Woods
Leader of the Council  Chair, NHS Lanarkshire  Convenor Wellbeing & Tackling
Poverty Commitee
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Page 207

Contents 
Page Number Title 
Introduc�on 
North Lanarkshire Child Poverty Profile 
Priority Groups 
North Lanarkshire Children’s Services Partnership 
The Drivers of Tackling Poverty
Increase Income Via Employment
 Prospects for Parents 
Reducing The Cost of Living
 Helping People To “Quit Your Way”
 Promoting Free Travel For Under 22s
 The Pledge 
Income Via Social Security Benefits
 It Starts With A Benefit Check
 How Will We Do This?
 NHS Lanarkshire
 The Third Sector
 Promoting Uptake Of Benefits For Children In Education
 The Improvement Service 
Holis�c Supports
 Infant Minds Matter
 Whole Family Support
 North Lanarkshire Alcohol and Drug Partnership
 Justice Services 
Let’s Talk…….  
 The Three Questions
 What’s Next For The Three Questions
 Financial Education
 Additional Support Needs Schools 
Achievements and Challenges 
Appendix One – Cost of Living Survey Quotes 
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Page 208

Introduc�on 
“Poverty means not being able to heat your home, pay your rent or buy the essentials for your
children.  It means waking up every day facing insecurity, uncertainty and impossible decisions about
money.  It means facing marginalisation – and even discrimination – because of your financial
circumstances.  The constant stress it causes can lead to problems that deprive people of the chance
to play a full part in society.” 
The Child Poverty (Scotland) Act 2017 places a duty on Local Authori�es and NHS Boards to jointly
develop and publish an annual Local Child Poverty Ac�on Report (LCPAR). North Lanarkshire took the
approach to embed the local child poverty ac�on report into its overall Tackling Poverty Strategy to
help ensure that tackling poverty is an area that is considered in decision making across the
Partnership. 
North Lanarkshire Tackling Poverty Officers Ac�on Group (TPOAG) has representa�ves from Council
Services, NHS Lanarkshire and the Third Sector and this is the fi�h LCPAR produced by the group. 
This report will iden�fy work that is being carried out across North Lanarkshire using the drivers to
tackle poverty and inequality across our communi�es. 
Increasingly, in North Lanarkshire, we are taking a rights-based approach and giving considera�on to
the rela�onship between children’s rights and poverty. 
This report aligns with the Best Start, Bright Futures; tackling child poverty delivery plan 2022 – 26
and using this approach we have introduced “holis�c supports” as the fourth driver to tackle poverty
and inequality. 
In recognising Holis�c Supports as a driver, we will ensure that people and families do not exist in
siloes, o�en unaware of the kinds of support that are available given the mul�ple channels through
which this support can be delivered. The holis�c support driver to tackle poverty embeds the “no
wrong door” approach to ensure that those in poverty and those at risk of falling into poverty,
receive the right support at the right �me. 
Increase Income
from Employment
Reduce the
cost of living
Income from
Social Security
Benefits
Holis�c
Supports
Page 208 of 380

Page 209

North Lanarkshire Child Poverty Profile 
Historically, the local authority has experienced higher than average levels of depriva�on. The
Sco�sh Index of Mul�ple Depriva�on (SIMD) 2020 iden�fied across North Lanarkshire 50,897 people
are income deprived, equa�ng to 15% of the popula�on. The Sco�sh average is 12%.   
Around 22,426 of the 50,897 income deprived people men�oned above, live in neighbourhoods,
spread across North Lanarkshire, that are not classed within the 20% most deprived. Income
depriva�on is defined as those of working age (and their dependants) who are on low incomes.           
North Lanarkshire remains 6th in terms of its share of data zones in the 20% most deprived in
Scotland, si�ng behind, Inverclyde, Glasgow, North Ayrshire, West Dunbartonshire and Dundee. 
Ward No of
children
living in
poverty
% of children living in
poverty
Airdrie Central 679 23.4%
Airdrie North 772 20.4%
Airdrie South 616 16.3%
Bellshill 535 20.8%
Coatbridge North 541 22.9%
Coatbridge South 708 21.2%
Coatbridge West 545 20.3%
Cumbernauld East 595 20.8%
Cumbernauld North 324 10.6%
Cumbernauld South 547 19.7%
For�ssat 576 20.7%
Gartcosh, Glenboig &
Moodiesburn
360 11.7%
Kilsyth 491 18.4%
Mossend and Holytown 493 21.1%
Motherwell North 697 19.0%
Motherwell South East &
Ravenscraig
790 22.5%
Motherwell West 497 18.9%
Murdostoun 667 17.4%
Stepps, Chryston &
Muirhead
251 10.6%
Thorniewood 464 19.1%
Wishaw 549 19.2%
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North Lanarkshire has five datazones within the 1% most deprived areas of Scotland. This strategy
will ensure resources are directed to these areas as a priority. 
Priority Groups 
The Sco�sh Government iden�fied “priority groups” where evidence indicated that it was children
in these groups that were at the highest risk of experiencing child poverty.  To help measure the
impact and support provided to these priority groups, adjustments were made to North
Lanarkshire’s Tackling Poverty Team recording system where all financial assessments/benefit checks
are recorded. 
Within these screens the following groups were added; 
 Lone Parent Families
 Minority Ethnic Families
 Families where a member of the household is disabled
 Families with a mother under 25
 Families with 3 or more children
 Families where the youngest child is under 1 
This then allows us to track any work we are doing with the priority groups.  In 2022/23 the Team
carried out over 22,700 benefit checks, 6207 benefit checks were completed for families within the
priority groups; 
 2886 for lone parent families
  218 for ethnic minority families
 1774 for families where a member of the household is disabled
  232 for families where the mother is aged under 25
  742 for families with three or more children
  355 for families where the youngest child is under one 
Referral routes to the Tackling Poverty Team set up with One Parent Families Scotland, may account
for 46% of the referrals from the priority groups coming from lone parent families.  Further work has
to be done to ensure that services to tackle child poverty are directed to priority family groups within
North Lanarkshire. 
The Sco�sh Index of Mul�ple Depriva�on (SIMD) is a rela�ve measure of depriva�on across
6976 small areas in Scotland known as datazones. SIMD measures on seven domains; income,
employment, health, educa�on, housing, crime and access to services.   
North Lanarkshire with a popula�on of 341,400 (2021 mid year estimate) has 447 datazones,
144 (35%) of those datazones are within 20% of the most deprived communi�es in Scotland.
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North Lanarkshire Children’s Services Partnership 
In North Lanarkshire, our vision is to support all children and young people to achieve their potential,
ensuring they are loved, nurtured and empowered to thrive in all aspects of their lives, including
upholding each and every child and young person as stated in the UNRC. We will work collaboratively
with children, young people, their families and our partners to ensure they get the best start in life
and support families to provide loving care.  We will do this by making sure we have the right
supports available, at the right time, for as long as needed, and delivered in the right places to ensure
equity for all and reducing inequalities throughout. 
North Lanarkshire Children's Services Partnership is where they key agencies and organisa�ons work
together to iden�fy shared priori�es and to plan, deliver and improve services and supports for
children, young people and their families.  Partners include children, young people and families, key
public sector agencies, independent sector organisations and the community and voluntary sector.  Key
to this Partnership, members of the Tackling Poverty Officers Ac�on Group (TPOAG) are represented
on this group and likewise members of the Children’s Service Partnership are represented on the
TPOAG, this ensures a crossover at an opera�onal level and shared ambi�ons, workstreams and
outcomes and that tackling poverty is seen not only as a measure to li� people out of poverty but
also as a preventa�ve measure in ensuring we have resilient communi�es. 
All task groups progressing the work of the Children’s Service Partnership have an impact on child
poverty. The priority to embed children’s rights, as stated in the United Na�ons Conven�on on the
Rights of the Child, includes ac�ons to make clearer the rela�onship between poverty and UNCRC
and to develop and apply a ‘poverty proofing’ tool. There are close links with the Family Support Task
Group, with the Partnership aim to strengthen the ethos of Whole Family Support, working with
families in a preventa�ve way and suppor�ng parents and carers to build on their strengths.  Tackling
poverty will be a central feature of the approach to family support; providing help to maximise
income; develop skills for employment and taking a cash first approach where necessary. The
principles of family support outlined in The Promise, will underpin the work to improve outcome for
our families, children and young people within North Lanarkshire. 
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Staff from all sectors involved in providing support and services to children and young people will be
provided bespoke Poverty Awareness sessions which promote discussion about the impact of
poverty together with easy referral routes to ensure people have access to professional support to
help maximise their income and reduce the cost of living, whilst receiving the holis�c supports which
builds on the strengths of the family. 
The Drivers of Tackling Poverty 
INCREASE INCOME VIA EMPLOYMENT  
Driving up income from employment remains one of the mechanisms in North Lanarkshire which
offers real opportuni�es to support unemployed and underemployed residents out of poverty.  
Employability is integrated within Educa�on & Families and contributes to the Brighter Future
Programme of Work within the Plan for North Lanarkshire.  It has the aim of transforming how we
prepare young people and other residents for the world of work by delivering an interconnected
programme of educa�on, volunteering, and entrepreneurship throughout various stages of their life.   
The aims and objec�ves of this are to: 
 Drive the recovery of North Lanarkshire’s labour market to pre-covid levels
 Deliver significant jobs growth
 Shape innovative employment pathways in key growth industry sectors
 Provide inclusive and accessible support to boost entrepreneurship
 Embed volunteering programme as a normal part of life
 Transform how young people experience learning and teaching 
The post pandemic labour market that has emerged is characterised by low unemployment levels but
increased economic inac�vity and within North Lanarkshire the employment rate is s�ll below the pre-
pandemic levels.  The North Lanarkshire claimant count, which acts as a measure of unemployment,
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was 14,415 (6.6%) people in March 2021 compared with 8,225 (3.8%) in March 2020, a 75% increase
on the pre-pandemic level. However, in May 2023 it had decreased to 7,640 (3.5%) and average
earnings in North Lanarkshire are now above the Sco�sh and UK averages for the first �me. This is
good news, but real challenges remain due to levels of economic inac�vity. The number reported as
‘long term sick’ in North Lanarkshire has increased from 14,900 in the 12 months up to December
2019 to 26,300 in the 12 months up to December 2022.  While unemployment is lower than pre-
pandemic levels the number of people in the workforce in North Lanarkshire has reduced from
174,000 (78.1%) in December 2019 to 157,100 (70.1%) in December 2022. 
The forecast for unemployment currently is uncertain as the UK remains within a period of high
infla�on and with further expected rises in interest rates which will have an impact on business.  From
an employability perspec�ve this simply reinforces the long-term strategy of con�nuing to support
those further from the labour market in North Lanarkshire to gain the skills needed to get a job and
be part of the economic growth of the area.  Alongside this we will con�nue to work with local
employers to create opportuni�es for our unemployed residents, including those who are
economically inac�ve.   
All employability programmes delivered by or on behalf of North Lanarkshire Council  are based on
the No One Le� Behind Policy which is aimed at inclusive growth, economic transforma�on and
tackling child poverty; and aims to deliver a system that is more tailored and responsive to the needs
of people of all ages who want help and support on their journey towards, into and in work -
par�cularly people with health condi�ons, disabled people and others who are disadvantaged in the
labour market.   
Case Study  
Joe was 17 and under the care and supervision of the authority when his support worker referred
him into Roots. His only income was £15 per week pocket money. 
Joe received bespoke 1:1 support from his job coach, who introduced him to a number of work
tasters and opportuni�es. Joe then gained his full �me Roots placement in June 2021, working in an
area he felt very passionate about (Gym and fitness) earning modern appren�ceship rate of pay. 
Joe gained independence and confidence and could purchase items for himself and go out for meals
with friends. He became a valued member of the team within his workplace and received fantas�c
feedback. Roots con�nued to work closely with Joe and his employer to create a paid opportunity
within the business. He is now a fully qualified personal trainer working in a full-�me posi�on,
earning £9.50 per hour for 30 hours per week. In addi�on, he already has a few of his own clients
which increases his wage further. 
Joe’s support worker says “It’s made a huge difference to his life in every way imaginable.  Joe keeps
in touch with us and will happily come along and speak to future Roots clients to share his journey
with them. He has gained so many skills on the programme including formal qualifica�ons and leaves
roots a far more confident young man than when he first walked through the door. 
Joe says “I feel from everything I have learned I am a lot more confident now, I love helping others
and working hard. I have my own flat now and I am doing well. I want to help others feel happier
and healthier”. 
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Prospects for Parents 
The aim of Prospects for Parents is to help families in North Lanarkshire become beter off, by
suppor�ng parents to get into work or by helping those in low paid work to increase their wages. 
The programme is supported by a Welfare Rights Officer who ensures that any parent entering the
programme has their income fully maximised prior to entering employment and during employment,
the welfare rights officer is also able to offer money/debt advice and refer on if more in depth
support is required in this area.   
The Prospects for Parents programme also provides access to child care advice and access to funds
such as the child care development fund and the discre�onary fund, as well as health interven�ons
and access to training/work experience. 
The Prospects for Parents programme is specifically for the priority groups; 
 Lone Parents
 Disabled parent, or the parent of a disabled child
 Parent with more than three children
 Parent with a child under 1 year old
 Parent under the age of 25
 Parents from an ethnic minority
The programme is a key tool in tackling poverty and inequality for our children and young people in
our communi�es. 
Case Studies from Parental Employment Support
The welfare rights officer met with a woman
who was living in refuge following domestic
abuse.  She had two young children, one
starting nursery, she wanted to go back to work
but didn’t think due to her benefits she would
be able to do this.  The welfare rights officer
completed a “better off” calculation to show
what the impact would be on her income were
she to take a 16 hour pw job.
The woman was delighted with this, and
explained to the welfare rights officer that she
also had debt issues with catalogues, housing,
loans and council tax.
The WRO advised of the service that could be 
provided to remove the burden of creditors
harassing at a difficult time and contact was
made with creditors on her behalf.  The woman
is currently working with a Debt Advisor to
manage her debts.
A woman was referred to the welfare rights
officer seeking a “beter off” calcula�on and
advice around the minimum income floor for
universal credit if she became self employed. 
Following the advice and reassurances that the
welfare rights officer was always there to assist,
she took up employment as a self employed
delivery driver for Just Eat.
A�er one year, the DWP  implemented the
minimum income floor, meaning she could lose
essen�al income.  She advised the welfare
rights officer that universal credit were refusing
to offset her tyre repair costs to her car as an
expense, sta�ng that her car was essen�al to
allow her to do her job.  
The welfare rights officer successfully argued
that this should be an allowable expense and
her Universal Credit amount was protected.   
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REDUCE THE COST OF LIVING 
Helping People To “Quit Your Way” 
Research by Ash Scotland showed that 63,000 households in Scotland would no longer experience
relative poverty if people were empowered to successfully give up tobacco.  42% of all households in
Scotland containing people who smoke are currently living in relative poverty, a figure which could
be reduced by around 10% if tobacco was not a factor. Reducing smoking prevalence in Scotland by
just one percent could lift more than 3,700 households out of relative poverty. 
The percentage of pregnant women smoking at booking appointment in North Lanarkshire is 12.6%
for year ending December 2022. This is above the Scotland figure of 11.9%. The Quit Your Way
service targets pregnant women who live in areas of higher depriva�on and between April 2022 and
December 2022, 24 pregnant women living in the 40% most deprived areas successfully quit
smoking at 12 weeks. Collabora�ve work has commenced in Airdrie, Motherwell and Wishaw
locali�es. Referral prompt cards have been developed to enable a more simplified referral route
using a QR code.  This referral route can be used by clients, staff, third sector organisa�ons or
community partners. Very brief advice for smoking on smoking for pregnant women will be
promoted via na�onal centre for smoking cessa�on training for external partners. 
Promo�ng Free Travel For Under 22s 
Since its launch in January 2022, the scheme has been promoted widely and con�nually through
schools, within the community, on NLC and NHSL websites, by social media (Corporate and
youthwork, CLD channels), and by colleagues working with children, young people, and families. 
Parents and Carers have received text messages direct to parents and Community Learning &
Development Staff con�nue to engage with applicants. 
Efforts have been made to encourage applica�ons from disadvantaged groups such as care
experienced young people, refugees, families living in poverty, social work service users, and young
job seekers, students and those working with partner agencies. 
A training module has been developed by ASH Scotland and NHSL Tobacco Control Team which will
be used by ASH Scotland to facilitate training on smoking and poverty. The NHSL Tobacco Control
team have already offered this training locally to advisors within the Tackling Poverty Team, so that
Welfare Rights Staff and Debt Advisers can promote the “Quit Your Way” programme and signpost
people to the service. 
“I’ve been putting this cash by in a tin that I would spend on cigarettes. My Grandson wanted a
football strip which I thought was too much money to buy him, but after 10 days of quitting smoking
I was able to buy it for him. I’m also keeping the money I’m saving for Christmas and other bills. That
was just a part of it though, my health was the main reason and I now have more energy and my
house doesn’t smell of smoke anymore.”
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Uptake varies widely amongst different age groups with. At either end of the age spectrum 5 year
olds and 21 year olds have taken up fewest travel cards but 80-90% of 10-12yrs have obtained a
travel card. 
What difference does free travel for under 22s mean? 
Free travel can make a big difference to a families income, the table below shows some examples;
A 14 year old pupil uses the bus daily to commute to school A saving of £442 per annum
A 17 year old student from North Lanarkshire commutes to
New College Lanarkshire by bus
A saving of £711.10 per annum
An 18 year old student from North Lanarkshire commutes to
University of Glasgow by bus
£863.20 per annum 
THE PLEDGE 
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INCREASE INCOME VIA SOCIAL SECURITY BENEFITS 
It Starts with a Benefit Check 
“I don’t think I’m entitled to anything else”, “I tried before and didn’t get that” are all too common
phrases for the Tackling Poverty Team. With over £99 million generated in the last 3 years,  the
Tackling Poverty Team’s response is always “let’s start with a benefit check.” 
Through discussion with the person a benefit check identifies if there is entitlement to any other
benefits and the Tackling Poverty Team will assist people to help make a claim, in the last 3 years the
Team have assisted with 40,178 claims for benefit. 
The case study below is a great example of how a benefit check can make a significant difference to
people; 
Increasing income via social security benefits is a key driver to tackling poverty in our communities,
we know from recent analysis by Policy in Practice that the total amount of unclaimed income-
related benefits and social tariffs is now £18.7 billion a year throughout the UK.   
The tackling poverty team received a referral from an MSP, the referral was for a family where a
member of the household is disabled, who had received a bill for a sink repair and they were
struggling to pay it. 
A welfare rights officer from the First Point of Contact Team contacted the family who advised that
the situa�on had been resolved, the WRO asked; “Do you want me to check your benefits”?, and
they agreed to this. 
The welfare rights officer found that the family were short a premium in their Employment and
Support Allowance claim and sought to get this put into payment.  The work carried out resulted in
the family receiving an addi�onal £76.40 per week (£3,972.80 per annum) but through the diligence
of the WRO,  en�tlement for the previous 4 years was also established, meaning the family received
a backdated payment of £13,000. 
The family were delighted with the service they received and stated; “The service from the Tackling
Poverty Team is definitely worthwhile, they really know what they are talking about and they have
done a grand job for my family”. 
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From these findings it is important that our Ac�on Plan for Tackling Poverty ensures the “no wrong
door” approach is embedded into our prac�ce across all internal services together with our partners
in NHS Lanarkshire and the Third Sector. 
How will we do this? 
The Tackling Poverty Team has produced Poverty Awareness Sessions, which can be tailored not just
to the Services we are delivering to, including; social work, health, educa�on, addic�on etc, but can
also be drilled down to impacts in each Community Board area. 
In doing this we can look at referral gateways and solu�ons that are bespoke to each service and
locality, therefore suppor�ng referrals to income maximisa�on services. 
The Poverty Awareness Sessions have now been delivered to over 200 staff and prac��oners to date,
and the feedback has been really posi�ve; 
“informative session and great examples shared today” 
“I learned lots from the session that I didn’t know” 
“Seeing the information for my locality was hard hitting, but we were then told about the referral
routes for us……I feel more confident to approach the issue of money now” 
The Tackling Poverty Awareness sessions are designed to ensure that the ethos within the
Programme of Work where we muster our resources and recognise that poverty is not something
that we can look at on its own is reflected in this.
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Poverty impacts all areas of life, the Joseph Rowntree defini�on the Strategy has adopted reflects
this; 
“Poverty means not being able to heat your home, pay your rent or buy the essentials for your
children. 
It means waking up every day facing insecurity, uncertainty and impossible decisions about money. 
It means facing marginalisation, and even discrimination, because of your financial circumstances.
The constant stress it causes can lead to problems that deprive people of the chance to play a full
part in society.”           
In recognising this, it is important to acknowledge that  working to achieve our goal to reduce and
tackle poverty in North Lanarkshire is not something that one service can do on its own.  Referral
pathways ensure that services have access to specialised advisors, investing in internal and external
services ensure that people have access to those advisors. 
NHS Lanarkshire 
The Health Founda�on in 2020 stated that Income is associated with health; people in the botom
40% of the income distribu�on are almost twice as likely to report poor health than those in the top
20%.  Poverty, in par�cular, is associated with worse health outcomes.  Income and health can both
affect each other – lower income is associated with more “stressors” which can harm health and
allow fewer opportuni�es for good health.  Poor health can limit the opportunity for good and stable
employment and so affect income. 
NHS Lanarkshire has made significant investment in tackling poverty measures in North Lanarkshire
including within income maximisa�on services.  Recent investments include the funding of a Cost-of-
Living Helpline hosted by the Councils’ Tackling Poverty Team giving people access to both income
maximisa�on and money advice services. 
Referral pathways have been established to make it easy for health staff to refer pa�ents into the
team to get the supports they need; 
A grandmother in the Wishaw area was referred to the Tackling Poverty Team a�er the DWP had applied
the two child limit to her Universal Credit therefore she was receiving no payment for her grandson who
was in her care.  This was an informal kinship arrangement, the Welfare Rights Officer escalated the case
with DWP who then agreed that the two child limit should not apply in this case.   
The Universal Credit Child Element was backdated and a lump sum of £1200 was awarded, in addi�on to
an ongoing £62.21 per week.  The Welfare Rights Officer also made applica�ons for child benefit and the
Sco�sh Child Payment these payments will increase the grandmother’s income by £212.33 per week, this
is a total increase in annual income of £11,041.16. 
The woman stated that the assistance from the Tackling Poverty Team “helped really a lot, made a
difference for her grandson as they can now do things”.
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“As a Health Visitor it is reassuring to know that the Tackling Poverty Team have the knowledge
and skills to assist the families we work with both by providing advice and practical support. 
“As a Health Visitor it is very easy to make a referral to ensure our families receive the best support
in maximising their incomes.” 
NHS Lanarkshire have established “GP Link Workers” with a referral route to their partners in both
the councils’ Tackling Poverty Team and the Ci�zens Advice Bureaux.  The Link Workers are available
in various Health Centres and Surgeries across North Lanarkshire, over the last two years the link
workers have referred 860 people for help with welfare rights and 252 people for help with
money/debt advice.  The total income generated to date from these referrals is £330,260. 
The Glasgow Royal Hospital for Children Project supports families and children who are either
inpa�ents or outpa�ents. In 2022-23 the service supported 32 North Lanarkshire families, who
received support with a total financial gain of £169, 074.91 Most of the beneficiaries were families
caring for children with a disability under the age of 19 years. 
The Improvement Service have also funded a project within North Lanarkshire; Welfare Advice and
Health Partnership, where we are improving access to money and welfare rights advice in health
care se�ngs.  This is achieved by embedding advice workers in health se�ngs and providing
consensual access to medical records. 
Based in three surgeries across North Lanarkshire this project has proven to be extremely successful,
with 357 referrals received in one year genera�ng £715,865. 
CASE STUDY 
A 39 year old lone parent was referred to the Tackling Poverty Team via her GP.  Her physical health
limita�ons, financial challenges and being a single mum of two children (aged 16 and 10), one with
disabili�es was having a significant impact on her mental health and she was finding it a struggle to
work.  The woman had her claim for Personal Independence Payment (PIP) refused and the GP
referred to the Tackling Poverty Team to help her. 
The Team challenged the decision, and she was awarded Standard Rate Daily living component of PIP,
the welfare rights officer then assisted to have the disability element added to her working tax credit. 
The woman received £8643.88 in backdated payments of PIP and Working Tax Credit, her weekly
income was increased by £132.42 (an annual increase of £6885.84 for the woman and her family). 
The woman has returned to work and is able to deal with those financial challenges she was facing. 
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The Third Sector 
The Tackling Poverty Team are responsible for the commissioning of external advice services to
provide welfare rights and debt advice.  The successful candidates for 2023-25 have been 5 local
Ci�zens Advice Bureaux. 
The Ci�zens Advice Bureaux (CABx) are commited to working with the Tackling Poverty Officers
Ac�on Group in implemen�ng the Tackling Poverty Strategy and Ac�on Plan. 
The CABx have contributed to maximising income across the local authority genera�ng £22.6 million
the last three years in addi�onal income for residents.
The CABx are also commited to tackling food poverty by implemen�ng the councils’ Food Poverty
Referral Gateway which promotes the Cash First approach.  Trussel Trust are working in conjunc�on
with the local CABx over the next 2 years focussing on enhancing access and engagement with the
North Lanarkshire Food Poverty Referral Gateway.  Augmen�ng the exis�ng Gateway as the
preferred route for cash first support and ensuring a dignified and holis�c approach to tackling food
poverty and insecurity. 
The pilot will be delivered in communi�es with Motherwell, Wishaw and Airdrie in local community
hubs working alongside community organisa�ons in both one to one and group se�ngs, providing
advice, support and training. 
Promo�ng Uptake of Benefits for Children in Educa�on 
Promo�on and maximisa�on of those benefits which North Lanarkshire Council administers,
including Free School Meals remains a priority detailed in the accompanying Ac�on Plan.  However,
that is not the end of the story, we also need to look at whether those who are en�tled to a free
meal are actually taking up this offer. 
Uptake of Free School Meals, whether children qualify for universal provision or due to their family’s
income, is at 65-70%. This is certainly lower than we would want but is a trend which is being
experienced in other areas across the Country. The reasons why take up is low are many are varied
and not en�rely understood, par�cularly at a �me when household budgets have never been �ghter.
The challenge for us is to fully understand the reasons why children are not taking up the offer of a
free meal.  A new management informa�on system has recently been implemented to give insights
into trends amongst different age groups, most popular menu choices etc.
CITIZENS ADVICE BUREAU – COATBRIDGE 
A 41 year old man with 4 children presented to Coatbridge Ci�zens Advice Bureau, he himself had
health issues.  He contacted the Ci�zens Advice Bureau explaining he had a £12,000 benefit
overpayment which had resulted as a clerical error by the DWP five years previous. 
The man himself had tried to dispute this himself with DWP but was ge�ng nowhere, he asked
the CAB to help him.  The case worker took the man’s case to appeal and was successful in their
argument meaning that the overpayment was writen off. 
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Changing the culture and s�gma around free school meals is key to increasing take up and work is
already underway:
• invitations to children and their parents to come along and sample a school meal together
as they move from Nursery to Primary 
• taster sessions across Nursery, Primary and Secondary Schools
• a targeted exercise to educate parents who choose to provide packed lunches rather than
take up a similar offering provided at school 
The Improvement Service 
North Lanarkshire was chosen to host one of the Improvement Service’s Welfare Advice and Health
Partnerships (WAHPs) that will provide access to welfare rights and money advice in health care
se�ngs.  The approach by the Improvement Service is to embed advice workers in health se�ngs
and provide consensual access to medical records. 
GP prac�ces were selected by iden�fying those where the pa�ents from SIMD 1 and 2 were highest;
6 prac�ces were iden�fied in North Lanarkshire, with 4 agreeing to take part in the project, however,
only 3 prac�ces came on board; Old Mill Prac�ce, Bellshill, Waverley Surgery, Coatbridge and
Coatbank Surgery, Coatbridge 
Welfare Advice and Health Partnerships provide a simple, effec�ve, person centred approach to
tackling health inequali�es, improving individual health and well-being.  Providing advice in GP
se�ngs is one approach to delivering services out with the tradi�onal routes ensuring that we can
meet the needs of all our community. 
In one year the project has dealt with 357 referrals and generated £715,865 in addi�onal benefit
income. 
The GP prac�ces recognise the impact the Project is having on their pa�ents; 
“The welfare rights officer joined the practice once a week to help with our patients and has been a
great help to the patients not only from a financial point of view but also from a mental health and
wellbeing perspective, some people are in a situation where they don’t know what to do or what to
turn too, the welfare rights officer goes over and above to help sort out their affairs or tries to make
sure they are getting what is right, in turn patients seem relieved and feel light is at the end of the
tunnel which often lifts the anxiety they have been living with”   
Waverley Medical Practice, Coatbridge 
“The welfare rights officer has been an amazing addition to our practice MDT.  She is very hard
working, approachable and a great team member.  The project has been helping our patients greatly
and easing their financial pressures, which has a very positive impact on their mental and physical
health.  This is more important than ever whilst in the midst of a cost-of-living crisis.
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The project has been welcomed fully at Old Mill, patients are engaging well and getting the
help they need due to their poor health and mobility.
I would honestly say this project has been the most helpful and useful addition we have
ever had, and patient feedback has been excellent.” 
Dr Aimee McGinness – Old Mill Practice, Bellshill 
Case Study – Waverley Prac�ce – Welfare Advice and Health Partnership 
Ken was referred to the Welfare Rights Officer (WRO) based in the Waverly Prac�ce as his claim
for Personal Independence Payment had been refused.  The WRO using the medical records
submited an appeal which was successful with Ken receiving enhanced rate of both mobility
and daily living, Ken received a backdate of £5020.80 and an annual income of £8983.  When
carrying out the benefit check for Ken and his family, the WRO iden�fied that the Sco�sh Child
Payment was not in payment for his two children, the WRO assisted with this claim meaning the
family had an addi�onal £2600 per annum.   
The welfare rights officer maximised the family income by £11,583 per annum, making an
incredible difference to them.
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HOLISTIC SUPPORTS 
In North Lanarkshire we recognise that to deliver sustained reduc�ons in child poverty over the long
term we need to break that cycle of poverty, ensuring that our children living in poverty do not grow
up to be adults living in poverty.  We will work with our partners to provide the integrated and
holis�c support parents need to enter employment, improve their wider wellbeing and engage with
the drivers of poverty. 
In North Lanarkshire we are commited to delivering a “No Wrong Door” approach to our services to
ensure that all residents, including those in poverty and those at risk of falling into poverty receive
the right support at the right �me. 
Ensuring all families have the support they need, regardless of what those supports may be, is
essen�al if we are to enable families to thrive in all aspects of their wellbeing. 
Infant Minds Mater 
A new Infant Mental Health service has been established in Lanarkshire. The aim of this service is to
provide an infant centred approach to Infant Mental Health in Lanarkshire through direct clinical
interven�on with infants and their families, and support to professionals working across Lanarkshire,
who contribute to the mental health and emo�onal well-being of infants. 
Infants are the most vulnerable group in society; however, they have o�en been omited from
mental health services and policies.  There is a con�nued lack of awareness and understanding that
infants can suffer from serious mental health difficul�es and disorders, when in fact epidemiological
research indicated that approximately 16% of 18-month-olds in the general popula�on have serious
mental health difficul�es. 
The Infant Mental Health Team is mul�-disciplinary and mul�-agency, and each discipline and agency
brings its par�cular training and perspec�ve to addressing the mental health of infants. Our team
consists of: Lead for NHSL Infant Mental Health Service; Consultant in Infant Mental Health Psychiatry;
Child & Adolescent Psychotherapist; Clinical Psychologist; Social Worker (North and South
Lanarkshire); Early Years Prac��oner; and Admin support. 
The Tackling Poverty Team will deliver Poverty Awareness Sessions to the mul�-disciplinary team and
implement a referral route for parents to ensure parents and carers have access to income
maximisa�on and money advice services. 
Breas�eeding 
NHS Lanarkshire have been working in partnership with North Lanarkshire Council to pilot the
na�onal Breas�eeding Friendly Scotland Local Authority award - a 1st for Scotland. This sees every
department within the council receiving training, have staff policies in place for staff breas�eeding
and returning to work and includes the educa�on schemes within Early learning and Schools
amongst others. Roll out of the Breas�eeding Friendly Scotland scheme ensures premises and
buildings signing up to the scheme create a suppor�ve, welcoming environment for breas�eeding
families when out and about as one of the main reasons many cite for not ini�a�ng breas�eeding or
stopping before they wanted to, is feeding out with the home. We have many local authority
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premises such as libraries and leisure signed up as well as many private cafes, third sector groups and
other businesses. 
Whole Family Support 
The aim of the Whole Family Wellbeing Fund is to provide addi�onal resource to support the
transforma�on of the system of support to children and families.  This is in line with the Na�onal
Principles of Holis�c Family Support and ambi�on of The Promise to provide flexible family support,
enabling more children to remain loved and supported within their own families. 
The Promise places a requirement on Local Authori�es and their partners to transform whole
systems and culture to ensure all children, in any aspect of care, thrive through nurturing and loving
rela�onships with access to support that strengthens communi�es and families. The Promise places
preven�on and family support at the heart of its vision. 
The Promise Plan 21-24 published on 31st March 2021 sets out 5 key priori�es for the first phase of
implemen�ng The Promise including a focus on ‘Whole Family Support’.  There is an expecta�on that
the 10 key principles of family support outlined within the Promise are embedded into prac�ce by
2024 and that there is a place in every community for families with children ‘to stay and play with
their children and get support and advice’. This aligns closely with the Tackling Poverty strategy and
the aspira�ons of the Plan for North Lanarkshire; and in par�cular plans to develop community hubs
as a central vehicle to deliver support, enhance community capacity and support every child to reach
their poten�al. 
Research has shown there is a rela�onship between poverty and longer-term nega�ve outcomes for
children (Lewer et al, 2019) and that while the rela�onship between poverty and child abuse and
neglect is complex, studies have also shown that financial support and increased income lead to
lower levels of child maltreatment (Bywaters et al, 2016). North Lanarkshire Council, as part of the
Covid-19 Tackling poverty plan, adopted a ‘cash first’ approach to suppor�ng the most vulnerable
families to address basic needs, which proved effec�ve in promo�ng improved outcomes. By
providing money directly to families North Lanarkshire’s strength based and collabora�ve approach
offered welcomed financial relief. 
In order to provide holis�c family support which truly aligns with the Promise and Tackling Poverty
ac�on plan, there is a clear need to join up services so that people can experience a seamless
transi�on into addi�onal and intensive level supports and services. This improves access to exis�ng
exper�se within our services. 
These na�onal policy aims align with the Plan for North Lanarkshire and the Council’s new
Programme of Work which makes family support central to its opera�ng model through the Resilient
People workstream. 
North Lanarkshire Alcohol and Drug Partnership 
North Lanarkshire Alcohol and Drug Partnership (NLADP) is a mul�-agency strategic partnership
focused on understanding and mi�ga�ng the impact of problema�c alcohol and drug use in the local
area. The purpose of the ADP is to co-ordinate and lead a collec�ve response to tackle harms and
improve the lives of people who use alcohol and drugs, and those around them. The ADP is made up
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of key agencies and stakeholders with an interest in tackling harms and improving lives. This includes
the wider community and those who have lived experience and families. 
Much of our work involves bringing people together to plan and improve services whilst se�ng out
what needs to be put in place to support change and keep people safe and well. The strong links
between drug and alcohol related harms and poverty, inequality and trauma are widely
acknowledged. Depriva�on has been linked as a significant factor in drug and alcohol problems
developing.   
The ADP are tasked by Sco�sh Government to ensure the implementa�on of na�onal policy and
evidence-based prac�ce. Improving Choice, Quality and Connec�ons are key drivers underpinning
the work of the ADP.  We have 5 key priority areas of focus for our work which includes; Preven�on,
Educa�on and Early interven�on, Whole Family Approach, Treatment and Care, Public Health
Approach to Jus�ce and Reducing Alcohol Harms.   Each of our sub-groups are tasked with
understanding and mi�ga�ng harms from substances, and poverty, and have a linked programme of
work to support change and keep people safe and well across our communi�es. 
Jus�ce Services 
Whilst The Tackling Poverty Team and others will support Services by providing debt and money
advice, income maximisa�on and employment advice, the services themselves such as the
Restora�ve Jus�ce Service also contribute to tackling poverty and inequality through a number of
ini�a�ves, such as; 
 Individuals who are subject to Unpaid Work can undertake work with the Bike Recycling
Project.  During the last reporting year over 650 bicycles were retrieved from recycling
centres in North Lanarkshire.  Some were scrapped for parts, however, over 320 bicycles
have been reconstructed.  These recycled and repaired bikes are donated to the Councils’
Christmas Toy appeal as well as being donated low income families. 
 Bikes are also donated to local schools to ensure that all pupils can take part in Cycle Safety
Awareness Courses and the healthy living programme. 
 A craft workshop has been developed to repair clothing and soft furnishings for low income
families. 
 A kitchen workshop has been developed to deliver a programme consisting of food hygiene,
nutrition, budgeting and basic meal preparation.  The workshop performs a platform to
undertake placements in foodbanks and community cafes such as Shotts Healthy Living
Centre and Newmains Community Trust. 
 A laundry workshop has been created that provides a service to charity shops collecting
clothing for laundering and returning to the shops for sale.  In an effort to reduce poverty, a
laundry service is provided to Craigneuk Family Centre and two charitable groups; “Cool
School Uniforms” and “Airdrie School Clothing Bank”, this involves the collection, laundering
and distribution of recycled school uniforms to low income families.
“We got your delivery of the balance bike and the guys were very helpful.  THE CHILDREN LOVE IT
and have been having great fun on it today.  Thank you so much again” – Allanton Primary School
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These indirect supports contribute to suppor�ng the Tackling Poverty Strategy and our communi�es
across North Lanarkshire.
Community Wealth Building 
Community Wealth Building is an interna�onally recognised approach to economic development
designed to tackle long-standing economic challenges. It seeks to transform local and regional
economies by considering the ways in which the public sector, in partnership with the private, third
and community sectors, can ensure more wealth is generated, circulated and retained in
communi�es and locali�es. 
The approach is focussed on growing the influence communi�es have on the economy and ensuring
communi�es receive more of the benefits from the wealth they help to generate. The council and
local partners are currently mapping ac�vity to iden�fy areas for further development and
improvement and are considering and consul�ng on the approach which will be adopted in North
Lanarkshire to embed Community Wealth Building. 
Community wealth building is a progressive approach for the benefit of the local population. This is
achieved by harnessing the economic and social power of locally rooted organisations, often referred
to as local anchors. 
Anchor organisations are big and locally rooted organisations including the NHS, local authorities,
colleges and universities, and private businesses with local HQs. Because they employ many people,
spend substantial amounts of money, own and manage land and assets and often deliver crucial
services, they have a considerable impact on local communities and economies. Further, they are
historically rooted in the physical area, intrinsically connected to the local community and are pivotal
to wellbeing. 
Alongside its main func�on, NHS Lanarkshire recognises its role in making a strategic contribu�on to
the local economy. Anchor organisations are pivotal to community wealth building as a result of the
scale at which they operate. After a benchmarking exercise, NHS Lanarkshire has developed an
ac�on plan to maximise its role and are now working with other community planning partners in
North Lanarkshire to maximise the collec�ve impact, share best prac�ce and iden�fy areas where
local anchors can work together.   
It is proposed that this will be through the adop�on of a Community Wealth Building Commitment
Statement early in 2024 whereby any relevant projects, Programmes of Work, Strategies and ac�on
plans must demonstrate how Community Wealth Building principles and approaches are applied. 
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LET’S TALK….. 
THE THREE QUESTIONS 
The Tackling Poverty Team have embarked on a communica�ons programme called “The Three
Ques�ons” across all our schools, this will be a con�nuous programme which will become the
heartbeat of our approach to tackling child poverty, shaping and underpinning everything we are
doing across the local authority.   
The “Three Ques�ons” have been shaped around the cost-of-living crisis, we simply ask; 
“How is the cost of living impac�ng you?”
“How is the cost-of-living impac�ng others in the community?”
“What would you like us to do about it?” 
The children and young people are invited to put their experiences and thoughts on how to make
things beter by using post it notes and posters.  The post it notes were introduced to avoid
s�gma�sing anyone who wanted to have their voice heard but did not want to speak out, but
welfare rights officers and debt advisors are also on hand, not just to provide advice but to write
down any comments children and young people wish to make.   
The format used has proven to be very successful in giving a voice to our children and young people. 
The young people gave an insight into how the cost-of-
living crisis is affec�ng them and their families, together
with what they would like to be done around this. 
When asked how the cost of living affected them, the
impact of socialising was a major issue for the children
and young people, whilst 21% stated that they could no
longer afford a�er school ac�vi�es and socialising with
friends, 56% stated that they could no longer play their
consoles or charge their phones as much, all forms of
socialising for younger people. 
Welfare Rights Officers have met with
pupils from both Primary and High
School.  The presenta�on starts with
“poverty awareness” le�ng the
children know the extent to which it is
affec�ng their local area – and the
children and young people are then
presented with The Three Ques�ons.
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The children and young people told us that the cost-of-living crisis was having an impact in their
home and on themselves; 
“Buying things causes arguments in my house” 
“I get anxious when I got to the shop to buy food.  My dad is off work and is on sick pay.  In the
next couple of months he will be on half pay and I’m worried how we will be able to afford things” 
“my mum panics about money now” 
“I am poor now” 
When asked what the children and young people wanted us to do about it, the top two answers
from the children and young people were; Free School Meals for everyone and financial educa�on. 
The children and young people expressed that they wanted to learn about money “make everyone
feel equal and understand more about poverty and money….learn about money, how to pay bills,
budgeting and money management”. 
(all findings available at appendix one) 
What Next For The Three Ques�ons? 
Following the response from The Three Ques�ons, we will build upon the work we have done and
ensure that the responses and ideas from the children and young people are at the heart of what we
will be delivering. 
The Team have been to 13 schools to date, speaking to 277 pupils however, in the next semester it is
our inten�on to co-ordinate our three ques�ons in line with the Cluster Model that is in place in
North Lanarkshire.  The cluster model iden�fies each Secondary School with their feeder primary
schools and nurseries.  The Tackling Poverty Team will meet with children and young people from
each establishment within the Cluster. 
Following the work they will do with the children, the welfare rights officers from the Tackling
Poverty Team will iden�fy each Clusters priori�es.  Together with the Tackling Poverty Team, the
schools will iden�fy not only these priori�es but how they plan to address them in the Tackling
Poverty Plan each school has.
21%
10%
10%11%3%
45%
How Does Cost of Living Affect You - Activities
I am unable to afford out of school activities/
socialising with friends
I am unable to afford driving lessons
Less time watching TV
cant play on my consoles as much
less or no money to buy things for the house
unable to charge my phone/games as often as I
did
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Financial Educa�on 
In response to the children and young people, the Tackling Poverty Team and Educa�on will develop
a financial educa�on package for all ages; early years, primary and secondary school pupils.  The
package will be developed, evaluated and reviewed by the Tackling Poverty Team with delivery in the
main being done by educa�on staff. 
To involve the young people more in this, educa�on will iden�fy pupils in 4th, 5th and 6th year who are
interested in delivering the programme in conjunc�on with the Tackling Poverty Team to early years
and primary schools.  This will give the young people an excellent opportunity to develop important
life skills, such as those pupils from Coltness High School iden�fied when they answered; “learning
about money within schools, how to pay bills, budgeting and manage money”, when asked what
do you want us to do to help? 
The financial educa�on package will be a reviewed and renewed version of the exis�ng MACA
programme; Money Advice / Consumer Advice providing pupils with the skills they need for the
future.  The package will have an addi�onal part to it where we can offer parents advice on the
impact of family income when a child leaves school.   
Parents and other adults can access financial educa�on through the Mul�ply Project, which can
provide up to 5 sessions taking adults through money management, budge�ng and savings �ps. 
North Lanarkshire recognise that financial educa�on is key in helping tackling poverty and inequality
in our communi�es, offering packages from early years to any age across all of the authority. 
“Taught about money” – Cathedral Primary School
“Teach pupils how to manage our money” – Clydevalley High School
“Get taught more about money in school” – Kildrum Primary School
“Learn about money and how to budget for when we leave school” – Kilsyth
Academy
“How to budget and handle money as part of the WPS course” – St Aidan‛s High
School
“Learn about money management at school” – St Margaret‛s High School 
ADDITIONAL SUPPORT NEEDS SCHOOLS 
North Lanarkshire’s Supported Enterprise Team, work with our Addi�onal Support Needs schools
providing support to 5th and 6th year students who are ready to leave school and want to find
employment opportuni�es. 
Our Job Coaches start working in the schools around September/October to prepare the students for
leaving the following summer.  The job coaches will work with the young people to create a
voca�onal profile with them, observe how they are in classroom se�ngs and take them out of
school for job tasters, giving them an opportunity to taste the world of work. 
Students are also offered the opportunity to work in Sunnyside Café in Volvo Construc�on’s staff
restaurant where young people will gain valuable work experience in aspects of catering.  Young
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people will be supported by job coaches from the Supported Enterprise Team to build skills and
confidence in a real work se�ng and gain qualifica�ons in catering and hospitality. 
To ensure that the young person and their family are aware of the impact of leaving school, a
Welfare Rights Officer (WRO) from the councils’ Tackling Poverty Team links in with the job coach to
set up mee�ngs with the students to offer advice and support to the families.   
Leaving school can have a huge impact on the families’ income, to prepare for the student leaving
school, the WRO will atend the school in December to carry out a general talk to ensure families are
prepared.  This is followed by the offer to all students and their families of a benefit check which will
give them the full picture of the impact when the student leaves educa�on.  The WRO will support
the family with all forms / correspondence and advocacy to ensure that their income is fully
maximised. 
Belle 
Belle is a summer leaver from an ASN school and has been given a place on the No Limits Project
via Supported Employment and will work 25 hours a week and paid at an appren�ce wage.  The
No Limits programme is for ASN school leavers with the placement including more intensive
support (including links to all other support services) with further training and development. 
The WRO met Belle and her mother at their family home, where it became apparent that Belle’s
mum was going to lose money from her Universal Credit when Belle entered employment. 
During the home visit it was highlighted that Belle’s mum had mental health issues and that
neither Belle nor her mum were receiving any disability benefits.  The WRO also iden�fied that
Child Benefit had also stopped as Belle went into 6th year.  The WRO assisted both with a claim
for Adult Disability Payment and with evidence from the school sought to have the child benefit
reinstated. 
The discussions also revealed that there were also £2000 of debt from rent arrears, mum had
been trying hard to maintain payments but was struggling to do this, the thought of losing some
addi�onal Universal Credit when Belle le� school was an addi�onal worry to Belle and her mum.
The WRO worked with the Debt Advisor, and they were able to make a claim to the Rent
Assistance Fund and had the debt cleared off through this, this took an immense pressure off the
family.   
The WRO successfully assisted in ge�ng the child benefit backdated and reinstated, this
together with the debt cleared has enabled Belle’s mum to feel beter about things, the mother
and daughter are awai�ng the outcome of the ADP claims.
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Achievements and Challenges 
With the country facing the perfect storm of increasing prices, ever increasing bills, tax rises
and mortgage increases; the cost-of-living crisis is having a substan�al knock on effect on
families and children, with those who were previously “just ge�ng by” experiencing
financial difficul�es and others plunging deeper into poverty. North Lanarkshire Council, NHS
Lanarkshire and our Third Sector Partners have worked to try and minimise the impact the
crisis is having on our communi�es. 
Since the first Local Child Poverty Ac�on Report was produced, over £139 million in
addi�onal benefit income has been generated by the Councils’ Tackling Poverty Team, Social
Work Services and Housing Solu�ons, this together with over £22 million generated via
Ci�zens Advice Bureaux, means that over £161 million has been generated by suppor�ng
people through the benefit system. 
Other notable achievements have been; 
 North Lanarkshire Child Payment has been made to families; £125 payment to families for
each child who are in receipt of free school meals and/or school clothing grant, including
nursery children.  A total of 11,979 children from 7396 families were assisted. 
 A fuel hardship payment was developed to provide financial support to low-income
households who would only receive the UK Government universal payment, payments of
£150 were made with applications exceeding 6000. 
 North Lanarkshire Energy Advice Service was commissioned in early 2023 to provide
mentoring, support and advocacy to our most vulnerable households to ensure no one has
to struggle between choosing to heat or to eat. Energy Mentors will empower and equip
households with the skills and knowledge to reduce energy costs and achieve sustainable
outcomes. 
 Recognising the impact, the cost-of-living crisis is having on our communities, the Integrated
Joint Board funded a Cost of Living Helpline hosted by the Tackling Poverty Team, giving our
communities access to advice and support. 
 educational attainment rates for all pupils gaining 5+ awards at level 6, and for pupils living
in the 20% most deprived areas, have seen a steady year on year improvement.   
 Improvements can also be evidenced in the number of leavers achieving a positive post
school destination with North Lanarkshire achieving a high level of 94.2%.  This reflects a
drop in pupils not entering a positive destination from 8.2% to 5.5% (around 100 pupils). 
 Overall school exclusion rates and exclusion rates for looked after children both show
significant improvement with overall exclusion rates dropping by 56% and rates for looked
after children dropping by almost 70%. 
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 The establishment of a Wellbeing and Tackling Poverty Committee in North Lanarkshire was
a clear indication of the Councils’ commitment to the Strategy and working toward a fairer
North Lanarkshire for everyone in our communities   
 Net migration to North Lanarkshire has picked up again after a small dip in the trend and
projections. Estimates predict that North Lanarkshire’s population will grow and remain
favourable up to 2028.   
 Recent figures show the local economy continues to grow, reflecting a positive position in
North Lanarkshire compared to a negative growth position nationally. 
 The gross weekly wage for North Lanarkshire residents is now higher than the national
average for the first time ever – an increase of 10% (£63.90 per week) from 2021 
 The number of people claiming employment related benefits has decreased by almost 48%
from 14,195 as at December 2020 to 7,420 as at December 2022 and this claimant count is
now lower than pre-pandemic levels.   
Challenges 
There is a need to build on these successes and minimise the impact poverty has on people and
communi�es. Whilst there has been a 2-percentage point reduc�on in the propor�on of children
living in poverty (from 25.2% to 23.2%), we s�ll have significantly high levels of child poverty. With
61,452 children aged 15 and below in North Lanarkshire, 14,256 of those children live in poverty. 
5,455 children live in areas where the poverty figure is over the na�onal average of 24% and 3,185
of those children live in areas where poverty levels are over 30%. The North Lanarkshire Local Child
Poverty Ac�on Plan details the ac�ons the council and other services are undertaking to support the
Sco�sh Government to achieve its stated targets for reducing child poverty by 2030. 
Although there is a downward trend in the number of working age popula�on with no qualifica�ons,
there remains 12.8% of North Lanarkshire’s working age popula�on (around 27,600) who are
restricted from accessing employment opportuni�es. 
The propor�on of the working age popula�on who are economically ac�ve had shown signs of
improvement in the a�ermath of the pandemic, however, this has stalled and will con�nue to be
monitored closely for signs of stability. Other factors will require further inves�ga�on in terms of
employability, as 69,100 people are currently recorded as being economically inac�ve, with 41% of
these recorded as long term-sick and 84% recorded as not wan�ng a job. 
Within the Ac�on Plan of the 2020 -23 Tackling Poverty Strategy, Funeral Poverty was iden�fied as an
issue for people within our community.  There was a lack of engagement from Funeral Directors and
as a result, this issue will be addressed in terms of accessing bereavement and funeral payments. 
Within North Lanarkshire there are other challenges which will impact upon our strategy and
approach, a key factor being the continued impact of welfare reform from the UK and Scottish
Government’s with the migration of Personal Independent Payments to Adult Disability Payment
and Disability Living Allowance to Child Disability Payment. Whilst the UK welfare reform changes
estimates are that 20% of people won’t remain on benefit following migration, the Scottish versions
of the benefits have a more favourable qualification criterion. However, the migration process will
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have a significant impact on disabled people, their families and carers and will take at least until late
2024 to be completed. 
Whilst we had been able to reduce referrals to foodbanks by using the Food Poverty Referral
Gateway in North Lanarkshire, evidence from the foodbanks indicate that referrals have started to
increase again.  Work carried out with the foodbanks has identified that the timescales and process
around the administration of universal credit remains to be impacting on this, as well as the
pandemic, recovery of the pandemic and the cost-of-living crisis. The Cash First approached adopted
by North Lanarkshire in 2015, continues to lead the way across the country with the Scottish
Government, Trussell Trust and other Local Authorities adopting the model. 
An example of how well the Cash First approach works is outlined by a resident who was assisted
with the model; 
“I thought my only option was a foodbank the welfare rights officer helped me get a grant and I
could choose what I wanted for my family….When they checked my benefits I didn’t know that I could
get help with looking after my daughter……it has made a big difference” Mother with 3 children
(Coatbridge) 
Across Scotland, there are also some early reports of the impact of the Scottish Child Payment
benefit on referrals to foodbanks reducing for families, since its introduction in November 2022, for
all children under 16. 
Over the next two years, North Lanarkshire Council are working in partnership with the Trussell Trust
and the Third Sector Advice Services in a pilot to augment the exis�ng Food Poverty Gateway, this
together with embedding The Pledge and Sco�sh Government and North Lanarkshire’s commitment
to “cash first” approaches will ensure no one is left without food. 
The strategy and ac�on plan 2023-26 will build on our achievements and work towards mee�ng the
challenges our communi�es face. 
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LOCAL CHILD POVERTY ACTION REPORT – ACTION PLAN 2023 - 2026 
Appendix One – Cost of Living Survey – Quotes From Children and Young People In North Lanarkshire 
How is the Cost of Living Affecting You?            Page 235 of 380

Page 236

Comments Made In Respect of Food Number
of
Comments
Comments Regarding Activities Number
of
Comments
Comments Re Energy/ Fuel Number of
Comments
Comments on clothing & Other
Issues
Number
of
Comments
I cant really afford as much food as I used to,
I must ration and save some
3  I am unable to afford out of school
activities/socialising with friends
8 Being told to switch off lights and
appliances to use less electricity
50 Cannot afford to buy clothing / buy
clothing that I would like
7
Affording school meals is tough with how
much everything costs
7 I am unable to afford driving
lessons
5 Increase in heating prices and
heating is on less
40 Less treats / treats are too expensive 4
I am unable to get the things I want in a
weekly shop, like snacks or branded
foods
22 Less time watching TV 5 Waking up cold and going to bed
cold
40 Tutoring is expensive 2
Unable to heat food  2 Can’t play on my consoles as much 21 Using more blankets to stay warm 1 I never get the treats that I used to
get
5
Less money is given to me for lunch 2 Less or no money to buy things for
the house
19 Being told to be quicker in the
shower
45 Unable to replace things (school
clothing/equipment)
3
Harder to afford food and electricity as I
now have a brother
1 Unable to charge my
phone/games as often as I did
20 I need to put on more clothes
rather than using the heating
6 My pet food is really expensive 2
I am told not to waste food as it costs
too much now
1 Less or no money when I am going
out
1 Not able to travel as petrol costs
too much
6 The strawberry and chocolate milk
has been taken away at school 
1
My food costs more 5 Prices have gone up at football 1 Energy saving hour 1 Vet bills are expensive 2
School dinners are too expensive 7 Travel costs to and from school
are increasing
1 Put less water in the bath 1 I am not allowed to spend money in
shops
4
There is not a lot of food in my house 14 Having less friends because you
can’t afford to go out
1 Told to always close the door to
keep the heat in
11 More arguments at home 7
Food and drink is more expensive 13 Can’t afford to do sports 1 No longer use heaters or dryers to
dry clothing
1 More worry in the household to
keep everything working
1
Not getting the food I want as it is
getting dearer
2   I am not allowed to have the
heating on
20 Cost of lunch is rising 5
Buying cheaper food, not branded, not
good quality
7   More cautious about using
electricity and lights
4 Travel too expensive 1
Buying less food and fridge rarely
stocked
3   I am told that gas and electric is
expensive
2 Not able to go out with friends 6
Food prices are rising 11   Wary about using heating 2 Less going out for meals 6
Takeaway food costs rising 3   Cant afford to heat home 4 Things cost a lot of money/ price
increase
2
Smaller portion sizes 1     Lack of opportunities at school 6 
How Does The Cost Of Living Affect Others In The Community? 
Comments Made In Respect of Food Number
of
Comments
Comments Regarding Activities Number
of
Comments
Comments Re Energy/ Fuel Number of
Comments
Comments on clothing & Other
Issues
Number
of
Comments
People cannot afford to feed family and
have 3 meals a day
31 People cannot afford to socialise 8 People cannot heat their homes 41 Unable to afford dental care 3 Page 236 of 380

Page 237

Students unable to concentrate on learning
as they have not eaten
2 People cannot afford to pay for clubs 2 Elderly unable to heat their
homes/bills
2 People are unable to purchase new
clothing to keep warm
7
More people relying on foodbanks and
having to choose whether to eat or heat
their homes
17 House prices and rent increasing, so
its harder to buy or keep houses,
leading to more poverty
1 Unable to travel to work which leads
to unemployment (maintain / fix a
care or afford travel)
2 People cannot afford to pay for their
house or their rent
23
People are unable to heat their food 1 More unemployment 1 People are unable to heat their food 1 People are unable to give their kids
treats
1
Hungry at school because the breakfast club
has stopped
1 People are without jobs and cant pay
for things
4 Too expensive to travel (public
transport / petrol)
16 Unable to socialise due to costs of gas
and electricity / petrol
3
Unable to help feed family members due to
cost of food
1 Community no longer open 1 People cant heat their homes or their
food 
16 People can’t afford school supplies 2
People are going days without food 2 House prices and rent increasing, so
its harder to buy or keep houses, 
Can’t afford to wash themselves 1 People can’t afford pet bills 2
People are unable to afford food or hygiene
products
6 Cost of travel means unable to see
family/friends
7 People are going to bed cold 2 More people becoming homeless 18
People can’t feed themselves or their
children
14   Unable to heat or feed themselves
which makes the unwell and unable to
work
10 More strikes 3
People losing jobs 3
People are having to buy in cheaper shops 3   Costs more for fuel 16 Rise in crime 1
No money to buy lunch 5   Going cold 1 Not a lot of money 1
Rising food prices / branded foods are too
expensive
4     Bills increasing 3
Shops closing 3
People unable to afford food and relying
more on foodbanks
18     More people taking on second jobs 3
People becoming stressed 2
Unable to help feed family members due to
cost of food
1     Making people poorer 3
Debt increasing  1 
What Can We Do To Help? 
The Cost Of A School Number
of
Comments
Financial Education Number
of
Comments
Transport, Fuel and Food  Number of
Comments
Other Comments  Number
of
Comments
Lower the cost of school meals 39 Financial Education 36 Free transport 18 Free child care 2
Ensure students get a free meal (Breakfast
during or after school)
16 Learning about money within school
(how to pay bills, budgeting and
managing money)
36 Free electric car charges 1 Reincorporate the library its critical part
of the school and gives people a space
to read
2
Page 237 of 380

Page 238

Free after school activities 18 Taught about money / managing
money in school
7 Cheaper trains 1 Ask for opinions from school pupils on
new developments before
implementing things that don’t get used
2
Free school uniforms 22 How to budget and handle money as
part of the WPS course
2 Face problems in front of us and
reduce stress, such as school buses
arriving on time
1 Clubs for families to get food and heat 1
Free clubs 9 Make everyone feel equal and
understand more about poverty and
money
2 Help kids with cooking so we can
make meals on basic food as opposed
to buying pre-made expensive
1 Give people money 1
Free school meals for everyone  67   More foodbanks / food donations 10 Lower prices 25
Free/lower price of school trips 32   Clubs for families to get food and heat 1 Advertise more help 3
Borrow laptops from school to use at home 6   More food donations 8 More homeless places 3
Free after school clubs to allow people to
work longer
13   Lower prices of electricity / gas 3 Pay less rent 6
More fundraising 2
Free breakfast clubs 18   Have emergency money to give
people for heating
1 Ensure that poverty proofing is in place
in all schools
1
Make after school clubs more affordable 7   Cheaper gas prices 2 Lower costs for basic needs  2
All equipment/stationary needed for school
should be free
4     Give additional money to those
struggling
2
Wages are enough to afford things 4
Give money for school lunches to let us
choose what we want 
12      
More money from government 1
Make a uniform bank 4     More grants to assist with costs 1
Stop school uniform as it costs a lot 1
Reduced days in the school week so people
can afford to come to school
1     Lower the price of football parks  1
Lower locker charges 3     Free Glasses  2
Change the requirements for free school
meals as salaries are not changing but food
is 
1     Allow people longer to pay back loans
and their rent
1
Lower price of clubs outside school 2     Increase wages and lower taxes 3
Increase our EMA 4       
“The Three Questions” Sessions – General Comments From Children and Young People Across North Lanarkshire 
Buying things causes
arguments in my
house 
I get anxious when I go to the shop
to buy food.  My dad is off work
and is on sick pay. In the next
couple of months, he will be on half
pay and I am worried how we will
Dad is usually out of money
when is on full pay.  I’m
worried what will happen if
he runs out of money half
way through the month
Money is becoming a
controversial subject
between friends 
Granpa who has
grandchildren staying at
hi h h h d t t
People are being
bullied 
My gran has went for
surgery and needs
hea�ng on all the �me
which is very expensive
My aunty needs to stay
over or wash at ours
because she cant afford
her bills or cousins needs
Page 238 of 380

Page 239

My mum panics and
cries about money 
Harder to afford food
and electricity as I
now have a brother  
I worry about if we
can afford my needs
now rather than my
wants  
More worry / stress
for adults at home 
I only have one meal
per day as its too
expensive 
I am poor now  
Buying things causes
arguments in my
house 
My clubs cost to
much
You need to think
about trips and how
much they are 
My brother needs
help to pay for his
electricity
Our gas isn’t las�ng
as long as it used to,
needing topped up
more o�en
I go to bed cold
My house is cold 
I am cold in my room
My neighbour is very sick
and he is worried about
the cost of his rent 
My neighbour is very sick
and he is worried about
the cost of his rent 
During the strikes, students taking
exams were struggling because teachers
were off so much to get paid more
because of rising costs
Page 239 of 380

Page 240

Action Brief Description How We Measure Success Links to Other Strategies Link to Programme Of Work Baseline Timescales Status Lead Team Monitoring Information
North Lanarkshire to increase the
number of people employed and
receiving the real living wage
Payment of the living wage by
employers is amongst those
interventions that can support people
out of poverty and is part of wider
Fair Work commitments
There is an increase in the
number of NL employers in
public, business and
community and voluntary
sectors  with real living wage
accreditation
Workforce for the future  
Economic Regeneration Plan        
Brighter Futures
123 employers have achieved
accreditation, with 7053
employees benefiting from the
living wage Ongoing Ongoing
NLC Employability          
VANL for CVS
* Number of employers paying
the living wage                               
* Number of employees
receiving the living wage
Social Values
North Lanarkshire will look to
integrated social values and the
objectives into the tendering process
that will allow the weighting for fair
work to be flexible to ensure that
social values and community benefits
are embedded in the contract .
An increase in NL residents
receiving the “real living
wage”. Workforce for the future            transforming places 5% current weighting applied Ongoing on Procurement
Number of tenders where
higher weighting was applied to
living wage providers
Parental Employment Support
Fund
Support families who are in or at risk
of poverty to support/ access into
work. Refreshed publicity to partners
and public required
An increase in parents entering
and progressing in
employment
* Workforce for the Future      
* Economic Regeneration Plan                                                           
* Local Child Poverty Action
Plan Brighter Futures
22/23  - 40 parents have secured
employment.                          
Further 18 employed parents have
progressed within employment.                                   
104 parents have registered and
are engaging with the Project.
subject to annual
funding from the SG -
further activity planned
for 2023/24
2023 / 24, however,
subject to funding
may continue beyond
this
Employability                   
Routes to Work
Number of parents entering and
within target groups
progressing in employment
Identify pathways within labour
market growth sectors or areas of
high replacement demand which
will provide progression routes out
of low pay in North Lanarkshire.
As part of the Council's Workforce for
the Future Strategy and associated
plan, work progression pathways will
be identified for key labour market
growth sectors or those with high
replacement demand. These will
focus on progression routes out of
low pay and strategies for engaging
young people (in schools) and those
economically active in the labour
market (through Routes to Work) to
consider increasing their qualification
levels and job prospects to improve
average weekly wage levels
and alleviate “in work” poverty.
Progression pathways
identified for key growth
sectors with qualifications and
progression routes agreed,
published and funded.
* Workforce for the Future      
* Economic Regeneration Plan                                                           
* Developing the Young
Workforce Brighter Futures
Average weekly wage in North
Lanarkshire  £548.90 Ongoing
The gross weekly pay
for local residents is
now higher than the
national average for
the first time ever - an
increase of 10%
(£63.90 per week) for
North Lanarkshire
residents from the
previous years results Enterprise Team
Number of people progressing
to higher paid jobs within North
Lanarkshire                                                                                                                                                                          
Noomis statistics for levels of
qualifications within working
age population and average
weekly wage
Supported Enterprise
Targeted employability support on
people with disabilities or other
significant barriers to help them
secure fair and sustained work.  Also
support for disabled parents to enter
employment.
Reduction in the disability
employment gap in NL
* Workforce for the Future      
* Economic Regeneration Plan                                                           
* Developing the Young
Workforce Brighter Futures
22/23 - Supported Employment
currently supporting 210 people
on the different stages of the 5
stage employment model  -  129
people currently receiving various
levels of work support           41
people currently job finding Ongoing
Continued support
planned for the next 3
years Employability
Number of people progressing
to higher paid jobs within North
Lanarkshire                                                                                                                                                                          
Noomis statistics for levels of
qualifications within working
age population and average
weekly wage
No one Left Behind
Targeted employability support for
vulnerable young people who have
mental health problems, the BAME
community and over 50s, with
delivery through CVS organisations
Rise in employment figures in
targeted groups
* Workforce for the Future      
* Economic Regeneration Plan                                                            Brighter Futures
22/23 -  Engaged with 101 people
and supported 49 into
employment. The focus is on 2
groups, the over 50s and those of
any age who are long term
unemployed. ongoing
continued support
planned for the next 3
years Employability
Number of people in targeted
groups employed
No One Left Behind Phase 2
implement grant programme in
2022/23 to distribute £1.6 million to
employment projects across North
Lanarkshire which target support on
groups who may be in poverty due to
unemployment
Rise in employment figures in
targeted groups
Workforce for the future
Economic Regeneration Brighter Futures N/A Ongoing
Continued support
planned for the next 3
years Employability
Number of people in target
groups employed
North Lanarkshire Youth
Guarantee Scheme
Deliver a range of employment
focused activities eligble for funding
under the Scottish Youth Guarantee
guidelines to support 868 young
people aged 16 - 24 into employment,
training or education
Number of young people on
the scheme with positive
destinations and outcomes
* Workforce for the Future      
* Economic Regeneration Plan                                                           
* Developing the Young
Workforce Brighter Futures
22/23 - 200 unemployed 16-24
year olds supported into
employment from a range of
target groups including those with
additional support needs, care
experienced and those with
barriers to entering employment.
Subject to annual
funding from the SG but
further activity planned
for 23/24. ongoing Employability
Number of people from target
groups in employment
Living Hours
Adequate income is reliant on both
living wage rate and also sufficient
working hours to provide a liveable
income.  Living hours are part of
wider Fair Work commitments
There is an increase in the
number of NL employers in
public, business and
community and voluntary
sectors with real living wage
accreditation.
Workforce for the future
Economic Regeneration Brighter Futures n/a ongoing ongong
NLC Employability    
VANL for CVS
number of employers providing
living hours employment.
Number of employees working
living hours
Local Child Poverty Action Plan  2023 - 2026
INCREASE INCOME VIA EMPLOYENT
Page 240 of 380

Page 241

Action Brief Description How We Measure Success Links to Other Strategies Link to Programme Of Work Baseline Timescales Status Lead Team Monitoring Information
Increase uptake of School Clothing Grants
Introduce online application form for
FSM & CG
Continue to automatically award
where we have customer consent
Use automation to process our auto
award caseload
The number of School Clothing Awards
are increased  from The Plan for North lanarkshire Brighter Futures
12,784 Clothing Grants awarded from
June 2022 - May 2023 For School
Pupils. An additional 937 Grants for
made for nursery pupils Ongoing Ongoing Reveneues and Benefits
The number of clothing grants claimed
and distributed
Increase uptake of Free School Meal Awards
Introduce online application form for
FSM & CG
Continue to automatically award
where we have customer consent
Use automation to process our auto
award caseload
The number of Children entitled to Free
School Meals increases The Plan for North Lanarkshire Brighter Futures
12,151 FSM awards in 2020, 11,176
awards in 2021, 10,683 awards in 2022                             Ongoing Ongoing Revenues & Benefits
The number of Children in receipt of Free
School Meals
Club 365
Promote Activities and meal
provision through Club 365 Initiative
Numbers of Children attending and meals
provided. £2.50 per day paid during
school holidays to those in receipt of FSM
The Plan for North Lanarkshire	
Brighter Futures
Club 365 has provided over 88, 000
meals and activity sessions since
inception Ongoing Ongoing Revenues & Benefits
Number of meals and activity sessions
delivered
Increase uptake of education maintenance
allowance (EMA)
Ensure full take of Education
Maintenance Allowance. Promotion
of EMA through Education
Newsletter to schools and locally
within schools to raise pupil
awareness. Review publicity - posters
leaflets etc not distributed recently
Discussion within EMA and SMT
meetings on improving up-take. Young People can access EMA Financial Strategy Brighter Futures
in 22/23 1327 applications. 876
awards. 66% award rate (down from
73% award rate in 21/22) Ongoing ongoing Revenues & Benefits The number of EMA grants claimed
Increase take up of Free School Meals In situ
g g
with parents and carers, e,g attend
parent council meetings and inviting
parents for a school meal and
information session
•	New management information
system to give insights into trends,
most popular choices, which ages
take up free meals
•	Work with other local authorities
developing menus, to improve
sustainability and better safety and
choice for those with special diets
(>>ASIST and APSI)
•	Work with schools around different
“sittings”, and overflow areas.
•	Capital investment to return more
schools to Production kitchens
•	Continued roll out of electronic
menu notifications to parents and
carers
•	Consultation with secondary school
pupils via a QR code (promoted via a
‘Tell us what you think’ poster
displayed around schools allowing
pupils to scan / access via mobiles)
•	Primary school parents online
survey (targeted via menu email /
Percentage of Children taking up free
school meals when they have entitlement
is increased Poverty Proffing in our Schools Brighter Futures As at May 2023 at 65-70% Ongoing launched and ongoing Facilities Support Services Take up rates of free school meals
Fuel Poverty
Provision of a short term funded
Energy Advice Service to
comprehensively alleviate the levels
of fuel poverty evperienced by
vulnerable households Number of households assisted Local Housing Strategy Sustainable Futures
Unknown as SHCS data unavailable for
Local Authorities however, zero has
been used as the starting point for the
introduction of this service 2 years launched and ongoing Housing Solutions
will be monitored via NLAN and Wise
Group reporting
Affordable Credit
To promote credit unions across
North Lanarkshire employers and
communities to encourage more
people to join to increase access to
affordable credit.  To widen access to
payroll deduction for credit unions
and access to affordable credit
to increase credit union membership and
reduce payday lending in North
Lanarkshire                                           
Establish credit union forum in North
Lanarkshire The Plan for North Lanarkshire Resilient People
5 credit unions affiliated to the
Scottish League of Credit Unions  have
9,642 adult members and 1,462 junior
members. Unable to get contacts for
ABCUL credit unions at present. ongoing ongoing The Tackling Poverty Team
The number of employers promoting
payslip deductions                                           
The number of people joining the credit
union
Debt Advice
Advice and support in relation to
debt and budgeting advice provided
by Council and Externally
commissioned advice services
assist people out of debt and provide
them with the tools to budget accordingly The Plan for North Lanarkshire Resilient People 1744 referrals received in 2022/23 Ongoing Ongoing The Tackling Poverty Team
Number of referrals to the Debt Advice
Team                                                                       
Level of debt assisted
REDUCE THE COST OF LIVING
Local Child Poverty Action Plan  2023 - 2026
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Page 242

New Affordable Homes
Deliver 5000 new affordable homes
by 2035
reduce the cost of living by increasing the
supply of energy efficient, affordable
homes Local Housing Strategy 2021-2026. Transforming Places
At 1 December 2022, 1,566 homes
delivered (970 new build + 596 OMPS) 2035 Ongoing Housing New Supply Number of new homes built
New Affordable Homes
Support housing association and co-
operative partners to deliver new
homes
reduce the cost of living by increasing the
supply of energy efficient, affordable
homes Local Housing Strategy 2021-2026. Transforming Places 2126 homes have been delivered ongoing Ongoing Housing New Supply Number of new homes built
Improved Energy Efficiency
Ensure all housing stock is EPC D or
above by 2025 by improving energy
efficiency
all housing stock is EPC D or above by
2025 Local Housing Strategy 2021-2026. Sustainable Futures
At 2021/22, 99.2% of the homes are at
D or above Ongoing Ongoing Housing Investment
all housing stock is EPC D or above by
2025
Improve Energy Efficiency to owner occupied
properties
Utilise ECO4 funding to improve
energy efficiency of owned stock
Reduce the cost of living by increasing the
energy efficieny of homeowners housing
stock Local Housing Strategy 2021-2026. Sustainable Futures At 2021/22, £0.1 m spent Ongoing Ongoing Housing Solutions number of homes approved
Support homeowners to adapt, repair and
maintain their homes
reduce the cost of living by
preventing and addressing disrepair
and improving health and wellbeing
by suporting owners to adapt their
homes
reduce the cost of living by preventing
and addressing disrepair and improving
health and wellbeing by suporting owners
to adapt their homes Local Housing Strategy 2021-2026. Transforming Places
187 disabled adaptations grant
provided in 2022 - the scheme has
been revised with no funding available
for owner grants Ongoing Ongoing Private Sector Housing
reduce the cost of living by preventing
and addressing disrepair and improving
health and wellbeing by suporting owners
to adapt their homes. *Revision of
scheme of assistance completed.  Other
than mandatory (Disabled Adaptation
Grants) no funding available for owner
grants for disrepair.  Current grant
funding for NLC capital programmes is
scheduled to end this year and no new
financial assistance has been identified. 
Owners will continue to be provided with
advice/ assistance when possible but no
financial assistance
Free Transport for Under 22's
Promote and Maximise uptake of
Free Bus Travel for 5-21 year olds Number of travel cards issued and in use Active Travel Strategy Resilient People
42,160 total number issued, 61.75%
overall uptake ongoing ongoing CLD Number of travel cards provided
Improved and accessible walking, wheeling and
cycling network.
Creating or enhancing active travel
routes will improve the ability of all
people to walk, wheel or cycle for any
journey purpose within North
Lanarkshire
Equity of access for all our communities
with mid term target of 50km to be created
by 2026/27 Active Travel Strategy Resilient People
7.8 kms of active travel routes created
in 2021/22 125kms to be created by 2032 Ongoing Transportation / Planning Number of travel routes
Address Period Poverty
Provide women with access to
sanitary products within education
and other public buildings Develop
Peer Support Programme Expand
number of council building access
points-expand community group
partnerships from 8- 10 areas-
develop recording to better
understand demand and distribution-
consider period card scheme.
Distribution across all of North
LanarkshireNo of products distributed The Plan for North Lanarkshire Resilient People
311, 767 products to NLC
establishments (excluding education
and culture venues >> AC to Clarify and
get timescale) 87396 to education Ongoing Ongoing Enterprise and Communities
Number of products delivered and taken
up
Support people to stop smoking to reduce
outgoings
Stopping smoking can have a positive
impact of finances as well as health.
Brief intervention and referral to the
Quit Your Way service in Lanarkshire
can support people to successfully
quit smoking. Pregnant women are a
particularly key target group.                    
Yearly target 23/24 for 52 pregnant
women who live in 40% most deprived
areas to successfully  stop smoking at 12
weeks (to be reviewed in 2024 after
national tobacco control action plan is
published).                                                                                                                                                                                                                              
Awareness raising training sessions to be
completed with Tackling Poverty staff.                                                       NHS Cost of Living Strategy Resilient People
24 pregnant women living in the 40%
most deprived areas successfully quit
smoking at 12 weeks (April 2022-Dec
2022 data). 
Published and confirmed data for April
2022 – March 2023 will be available in
January 2024.                                                                                                                                                                                                                                                                                                                                                          
NL % of pregnant  women smoking at
booking in appt 12.6% year ending Dec
2022 (scotland rate 11.9%) Ongoing Ongoing
NHS Lanarkshire Quit Your Way
Service
Number of Tackling Poverty staff
members trained.                                                                                                                                                                                                    
Number ofpregnant women supported to
stop smoking.
Recycled Bicycle Initiatives
Individuals subject to unpaid work
work within the bicycle recycling
project
Bicycles provided to low income families
and donated to the Christmas Toy Appeals Justice Partnership Resilient People 320 biscyles reconstructed ongoing ongoing Restorative Justice Number of bikes restored
Page 242 of 380

Page 243

Action Brief Description How We Measure Success Links to Other Strategies Link to Programme Of Work Baseline Timescales Status Lead Team Monitoring Information
The Tackling Poverty Team and other council services
to continue to maximise the income of the residents
of North Lanarkshire
All residents are offered income
maximisation and we continue to
promote the "no wrong door"
approach
Residents will be directed to the tackling
poverty team  to ensure income is fully
maximised The Plan fo North Lanarkshire Resilient People
18,521 benefit checks carried
out in 2022/23   -  £35,480,020
generated in addtiional income Ongoing Ongoing The Tackling Poverty Team
Number of Benefit Checks /
Benefit Claims / Resolutions              
Income Generated  
Work with all social work services to ensure income
maximisation is carried out for all vulnerable client
groups
Social Work staff refer people to the
Tackling Poverty Team who will carry
out all income maximisation work
Referrals to the tackling poverty team
from all social work staff The Plan fo North Lanarkshire Resilient People
4888 benefit checks carried
out in 2022/23 Ongoing Ongoing The Tackling Poverty Team
Number of Benefit Checks /
Benefit Claims / Resolutions              
Income Generated  
MacMillan Advice Service
Maximise the income of cancer
patients, their families and carers
Provide an income maximisation and debt
advice service The Cancer Strategy Resilient People 700 referrals in 2022/23 Ongoing Ongoing The Tackling Poverty Team
Number of Benefit Checks /
Benefit Claims / Resolutions              
Income Generated  
Food Poverty Referral Gateway
Mitigate the need for foodbank use by
ensuring access to advice services and
claims to crisis grants A decrease in the use of foodbanks The Plan fo North Lanarkshire Resilient People not available Ongoing Ongoing The Tackling Poverty Team
Number of referrals to foodbanks 
Number of Crisis Grant
applications
Food Poverty Action Group
Group to consider uniform recording
across all emergency food providers
Uniform recording adopted by all
emergency food providers The Plan fo North Lanarkshire Resilient People n/a 2023 ongoing The Tackling Poverty Team Number of foodbanks recording
Welfare Reform Group
The welfare reform group to ensure
serviceds, elevted members etc are
kept fully abreast of welfare reform
changes and their impact on our
communities
updates are provided and action taken
when necessary The Plan fo North Lanarkshire Resilient People Ongoing Ongoing
North Lanarkshire Advice
Network Issues raised  / campaigns
Health Staff including those from Integrated
Community Nursing services - refer to income
maximisation and debt advice services
Health Staff will ensure money issues
are addressed and referrals are made
to the tackling poverty team
patients will be directed to the tackling
poverty team to ensure income is fully
maximised NHS Cost of Living Resilient People 394 referrals 22/23 Ongoing Ongoing The Tackling Poverty Team
Number of Benefit Checks /
Benefit Claims / Resolutions              
Income Generated  
Improvement Service Project - GP Practices
GP Practices identified by the
Improvement Service have a welfare
rights officer in situ, with access to GP
records
The welfare rights service is integrated into
the GP Practice The Plan fo North Lanarkshire Resilient People 357 referrals 22/23 Ongoing Ongoing The Tackling Poverty Team
Number of Benefit Checks /
Benefit Claims / Resolutions              
Income Generated  
Relaunch Health Visitor & District Nurse Referral
Pathway
Poverty Awareness Training and
pathway training to take place
health visitor and district nurses make
referrals to the tackling poverty team NHS Cost of Living Resilient People n/a Ongoing Ongoing The Tackling Poverty Team
number of referrals to the
tackling poverty team
GP Community Link Worker Programme
community link worker embedded
within GP practices across North
Lanarkshire making referrals to
information and advice services
embed link workers and increase support
to patients The Plan fo North Lanarkshire Resilient People
482 welfare rights referrals
(22/23)                                                     
146 debt advice referrrals
(22/23) Ongoing Ongoing The Tackling Poverty Team
Number of Benefit Checks /
Benefit Claims / Resolutions              
Income Generated  
Commissioned Services - Income Maximiation via
Benefit Uptake
All residents are offered income
maximisation and we continue to
promote the "no wrong door"
approach
the successful commissioned service offer
income maximisation to the residents of
North Lanarkshire The Plan fo North Lanarkshire Resilient People
£5,267,650 income generated
for north lanarkshrie residents 
2022/23 Ongoing Ongoing The Tackling Poverty Team
Number of Benefit Checks /
Benefit Claims / Resolutions              
Income Generated  
Rent Assistance Fund
Rent Assistance Fund – to assist
people who have experienced/are
experiencing financial difficulty due to
the increase in the cost of living.  If
tenant has received a previous award
of funding from SG – TGF or SC Lacer
Fund – they will not be eligible. 
Tenants can receive a maximum award
of £2250 and this funding is not re-
payable (fund allocation £1,000,000) Fund directed to people in need Local Housing Strategy Resilient People 522 tenants awarded in 22/23 Ongoing Ongoing Housing Number of people Assisted
Universal Credit Assistance Fund
UCAF award is to assist tenants who
have fallen behind  with their rent due
to the 5 week waiting period,
and tenants who are in receipt of
Universal credit are eligible to apply
People can access the fund, it requires to
be paid back, however, this is at an
affordable level - the fund ensures that
people can remain in their own home with
their arrears being managed. Local Housing Strategy Resilient People n/a ongoing Ongoing Housing Services
number of loans provided / loan
repayments
Uptake of Scottish Child Payment
Work with the Registrar Offices
throughout North Lanarkshire to
promote the Scottish Child Payment
when registering the birth Uptake of Scottish Child Payment increases The Plan fo North Lanarkshire Resilient People 77% national uptake Ongoing Ongoing The Tackling Poverty Team
Number of Benefit Checks /
Benefit Claims / Resolutions              
Income Generated  
Uptake of Bereavement Benefits
Work with the Registrar Offices
throughout North Lanarkshire to
promote Bereavement Benefits when
registering a persons' death
Accessing all bereavement benefits to help
alleviate funeral poverty The Plan fo North Lanarkshire Resilient People Ongoing Ongoing The Tackling Poverty Team
Number of Benefit Checks /
Benefit Claims / Resolutions              
Income Generated  
Community Solutions Community Connectors
10 Community Connectors working
across North Lanarkshire to refer
residents to sources of income
support as part of a wider support
package Number of referrals
Community Solutions Strateegy and
Investment Plan 2022-25 and HSCNL
Commissioning Strategy 2023-26 Resilient People n/a Autumn 2023 for two year pilot Ongoing VANL Number of people referred
Universal Credit Campaign
Awareness raising campaign re
changes to Universal Credit widening
entitlement to benefit Increase in universal credit claimants The Plan fo North Lanarkshire Resilient People
7420 people claiming in work
benefits (Dec 2022) Ongoing ongoing The Tackling Poverty Team
Number of people claiming in
work Universal Credit
Local Child Poverty Action Plan  2023 - 2026
INCREASE INCOME VIA SOCIAL SECURITY
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Action Brief Description How We Measure Success Links to Other Strategies Link to Programme Of Work Baseline Timescales Status Lead Team
Monitoring
Information
Sustain Tenancies
Deliver increased financial advice and
assistance via 8 income maximisers
increase incomes from social
security, reducing rent arrears
and sustaining tenancies in social
rented homes Local Houisng Strategy Resilient People
£15,041,070 income
generated - 4007
benefit checks
completed Ongoing Ongoing Housing Solutions
Number of Benefit
Checks / Benefit Claims
/ Resolutions              
Income Generated  
Whole Family Support
To create a flexible, reliable and integrated
support for families to ensure that every famly
who needs support gets the right support at
the right time.
People have access to income
maximisation, employability and
money advice services at the right
time. Childrens Services Plan Resilient People n/a 2023 - 26 ongoing
Education, Children and
Families inter service referrals
Arrest / Referral Service
The North Lanarkshire Arrest Referral Service
is focussed on early intervention by providing
support to people whilst held in police custody
and connecting them to services within the
community to address individual needs.  Number of referrals to the
tackling poverty team
Community Justice
Improvement Plan Resilient People n/a 2025 ongoing
The service is delivered by
Scottish Drugs Forum and
Phoenix Futures and funded
by North Lanarkshire Alcohol
and Drug Partnership for a
period of 18 months as a Test
of Change.
number of referrals  /
income generated /
debt advice provided / 
financial education
Poverty Awareness Sessions
Bespoke poverty awareness sessions for
council, nhs and third sector partners
Number of people attending the
sessions and ultimately the
number of referrals this leads to
The Plan for North
Lanarkshire Resilient People n/a onggoing ongoing The Tackling Poverty Team
number of sessions
delivered   / number of
people attending  /  
referrals following the
training
Community Solutions Programme
Wide ranging community supports provided
by Community and Voluntary Sector
organisations to support residents wellbeing
including those in poverty or at risk of poverty
including; food, mental health and wellbeing improved wellbeing
Community Solutions
Strategy and Investment
Plan 2023 and HSCNL
Commissioning Plan 2023 -
26 Resilient People n/a ongoing ongoing VANL
Learning and impact
reports
Financial Education
Following the "three questions" delivery of
financial education to our young people
Young people asked for financial
education - the programme will
ensure that we meet the needs
and requests of our young people
The Plan for North
Lanarkshire Resilient People n/a in development in development The Tackling Poverty Team
number of sessions
completed in schools       
Number of young
people who attend the
sessions
Revamp of MACA for younger children
Following the "three questions" delivery of a
revamped MACA session for the primary
children
the younger children asked for
financial educaiton - the
programme will ensure that we
meet the needs and requests of
our children Resilient People n/a in development in development The Tackling Poverty Team
number of sessions
completed in schools       
Number of young
people who attend the
sessions
Local Child Poverty Action Plan  2023 - 2026
HOLISTIC SUPPORTS
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Action Brief Description How We Measure Success Links to Other Strategies Link to Programme Of Work Baseline Timescales Status Lead Team Monitoring Information
Tackling Poverty Awareness Sessions
Bespoke awareness sessions delivered
to internal and external services -
relevant to care group and locality
People aware of the drivers to tackle poverty and
how to access appropriate services The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing The Tackling Poverty Team
Number of staff in
attendance                      Staff
using the referral gateway
The Tackling Poverty Officers Action Group
(TPOAG) to deliver the Action Plan
The TPOAG will support cross sector
deliver the action plan/report on the
strategy and will review the action plan
every quarter Meet the requirements of internal audit The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing TPOAG
internal audit
recommendations
implemented
"The Three Questions"
Communities and children are asked
"the three questions" which will help
shape our services services act upon the requests of our residents The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing The Tackling Poverty Team
number of sessions
completed in schools       
Number of sessions
completed in the community
Community Boards to support the tackling poverty
agenda
Through tackling poverty awareness
sessions and delivery of the councils
tackling poverty agenda the community
boards will support the Strategy
Those representing communities understand
their roles and responsibilities in raising
awareness of key poverty messages, challenging
stigma The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing
Local Planning Partnership
Teams
Community Board Sub
Groups Reports
Heat Map identifying services within the locality
services and information we hold on
our communities to be layered to
identify areas to direct resources
accordingly Direct resources and become more proactive The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing The Data Group
Heat map establised and
number of hits
A Local Information System for Scotland (ALISS)
VANL is promoting use of ALISS across
NL CVS to share online information on
sources of local support for people in
poverty /at risk of poverty System is adopted and implemented The Plan for North Lanarkshire Resilient People n/a Spring 2023 - onwards Ongoing VANL
Number of NL groups listed  
Number of people accessing
information
Childrens Rights and Wellbeing Impact
Assessments (CRWIA)
CRWIAs aim to ensure reasoned and
evidence based policy and decision
making into account the rights and
wellbeing of children and young
people. Policies and strategies being impact assessed The Plan for North Lanarkshire Resilient People n/a Ongoing Ongoing
Education, Children and
Families
Number of CRWIA
completed
Local Child Poverty Action Plan  2023 - 2026
SUPPORTING THE PLAN
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Appendix 3
NLC Interim Impact Assessment form 
Public Sector Equality Duty and Fairer Scotland Duty 
Section 1. About the Policy
1.1 Name of the policy / strategy / function / procedure: 
Tackling Poverty Strategy – Forward to a Fairer North Lanarkshire/Action Plan 
Is this a: - 
A new policy /strategy / function / procedure / service                     
Budget saving                     
Review of policy /strategy / function / procedure    
Review of Service                       
Other (please specify) 
Is this is a key strategic decision subject to the Fairer Scotland Duty Yes   
No     
1.2 Person Responsible for the policy etc.
Name: Job Title and Service / Team:
John Campbell  Business Manager Tackling Poverty 
1.3 What is the scope of the
assessment?
 Detail where appropriate
Whole of the organisation  All Council Services, CPP’s and External Services
Service specific  
Discipline specific  
Other  Wider Partners including Third Sector, Community
Groups and residents. 
1.4 What is the policy/ strategy/ function/ saving trying to achieve / do? 
Poverty is a significant feature of Scottish society and affects many people in different
ways. Whilst low income and material deprivation are issues rightly at the forefront of the
poverty debate, we recognise that poverty should not merely be reduced to a question of
income or material well-being alone; it is also a matter of health and well-being. There is a
complex, interlinking relationship between factors that define and influence poverty and
these cannot be considered in isolation. 
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The Plan for North Lanarkshire sets out the committed to focus on the things that will
significantly improve the quality of life and well-being for all our residents, but the supporting
evidence base highlights that challenges remain.  A Programme of Work to 2028 has been
developed to ensure a heightened and more strategic focus on not only sustaining the
economic and community aspects that will enable local people and communities (and the
place that is North Lanarkshire) to thrive, but also on ensuring a more targeted approach to
improving social, health, and economic conditions and maximising opportunities to escalate
the delivery of improved outcomes for those that need it most, thus turning the vision of
inclusive growth and prosperity into a reality.  
Moving forward, the Tackling Poverty Strategy is a key area of activity in the Programme
of Work and a major step in ensuring that our residents are offered opportunities, support,
advice, and information that will address the drivers of poverty through: -
• Increasing income via employment;
• Maximising income via social security benefits;
• Reducing the cost of living; and
• Holistic Supports.
The Action Plan within the Tackling Poverty Strategy details the key elements and
priorities of the new Towards a Fairer North Lanarkshire – Tackling Poverty Strategy 2023
to 2026. 
In addition, the Strategy encompasses the statutory requirement to prepare and publish a
Local Child Poverty Action Report for North Lanarkshire for 2022/23. (Appendix 2) and
reflects the ambition of the national Tackling Child Poverty Delivery Plan 2022-26 – Best
Start/Bright Futures published by the Scottish Government in April 2022 as the second of
3 delivery plans required by the Child Poverty (Scotland) Act 2017. 
In delivering these priorities we will ensure that our policies and procedures have been
“poverty proofed” to ensure maximum impact and avoid unintended consequences in line
with our Fairer Scotland duties and effective and co-ordinated approach to tackling
poverty. 
1.5 If this is a budget saving, how will the saving be achieved?
N/A
Section 2. What do I know now?
2.1 Who are the stakeholders and beneficiaries? 
All Residents in North Lanarkshire, All Council Services, NHS Lanarkshire, Community
Planning Partners, Third Sector and Private Businesses.
2.2 What data, consultation, research and other evidence or information is available
relevant to this assessment? (This is a desktop exercise) 
North Lanarkshire is the fourth largest authority area within Scotland, with a population of
340, 180.  It is situated in the heart of Scotland with connectivity to the rest of Scotland,
the UK and the world.  As the fifth most densely populated council area, North Lanarkshire
is divided into 21 wards which are represented by 77 elected members.   
Historically the local authority has experienced higher than average levels of deprivation
with the Scottish Index of Multiple Deprivation (SIMD) published in January 2020 identified
that across North Lanarkshire, 50,897 people are income deprived, that equates to 15% of
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our population as opposed to the Scottish average of 12%.  Of the 50,897-income
deprived population; 
 28,426 live in the 20% most deprived datazones and 18,251 live in the 15% most
deprived datazones
 22,426 income deprived people live outside the 20% most deprived datazones
 32,646 income deprived people live outside the 15% most deprived datazones.  
North Lanarkshire is ranked 6th in terms of its share of datazones in the 20% most
deprived, sitting behind; Inverclyde, Glasgow, North Ayrshire, West Dunbartonshire and
Dundee.  
5 North Lanarkshire datazones are within the 1% most deprived areas of Scotland. Two of
these datazones have moved into the worst 1% from their position in the 2016 SIMD;
Greenend (SO1011609) and Coatbridge Time Capsule (SO1011561) 
Other data considered were, Child Poverty Rates, Housing data, educational data,
Employability data, internal data for income maximisation, economic data and Health and
Wellbeing data. 
Over the past number of years, progress in developing local approaches to tackling poverty
and reducing inequality in North Lanarkshire, have been strengthening with activity focused
on the key drivers of poverty, via the ‘Towards a Fairer ‘North Lanarkshire Tackling Poverty
Strategy. 
We know that poverty is experienced disproportionately by particular groups of people:
• Older women are more likely to be poor. In 2015-18, after housing costs are
accounted for, 24% of children, 20% of working age adults and 15% of
pensioners in Scotland were living in relative poverty
• Disabled people are more likely to live in poverty. In 2015-18, the poverty rate after
housing costs for people in families with a disabled person was 24%. This
compares with 17% of people in a family without a disabled person who were in
poverty. Disabled people are twice as likely to be out of work and earn less than
non-disabled people
o Women are more likely to live in poverty.
o 90% of lone parents are women
o More likely to work part time in low wage jobs
o Greater impact from Welfare reform
o In 2016 to 2017 women earned on average £1.90 an hour less than me
• People from minority ethnic (non-white) groups were more likely to be in poverty,
both after and before housing costs, compared to those from the 'White - British'
group. After housing costs 38% of people from 'Mixed, Black, Black British and
Other' ethnic groups and 34% of 'Asian or Asian British' ethnic groups were in
relative poverty after housing costs. In comparison 18% of 'White British' people
were in relative poverty.
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• Gay men are more likely to experience poverty than heterosexual men. Muslims
most likely to be living in poverty. In 2015-18, 41% of people who identified their
religion as Muslim were living in poverty after housing costs 
This Tackling Poverty strategy focuses on the key drivers to reduce poverty which are;
Income from employment, reduce the cost of living and increase income from social
security benefits
2.3 Considering the information in Section 1 and 2.1 and 2.2 
2.3.1 If this policy is subject to the FSD what does it suggest about the impact or
potential impact on socio-economic disadvantage? (please refer to FSD Interim
Guidance)                                          
Low
income
The Strategy aims to increase the income of
unemployed and employed residents of North
Lanarkshire                                           
Low
wealth
The Strategy will provide financial inclusion and improve
residents ability to deal with the cost of living 
Material
deprivation
The Strategy will reduce material deprivation among
residents                                  
Area
deprivation
The Strategy will target areas of deprivation 
2.3.2 Are any of the people/communities listed below likely to be more affected by
this policy than others?  
People who share one or more
of the protected characteristics
of the Equality Act 2010
Yes Details No Details Don’t
Know
Age (a particular age or range
of ages) 
 Older People and
Children and Young
People can be more
affected by poverty than
other age groups e.g.
Older women
experience poverty
worse than older men,
underemployed young
people and those on
zero hours contracts
etc. 
Disabled people and people
with long term health
conditions
 Approximately,  30,000
people in North
Lanarkshire are in
receipt of a disability
benefit and the cost of
living with a disability
costs on average £550
per month than a non-
disabled person. All of
this means that 47.5%
of disabled people live
in poverty. 
Women and men, girls and
boys
 The welfare reforms
changes and cost of
living crisis, in particular   
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Universal Credit, 2 child
rule and under
occupancy rules, can
have a worse impact on
women.
People defined by their race,
colour and nationality, ethnic or
national origins.
 Unemployment rates for
BME people is higher in
NL than for white
people. 
Married people and civil
partners
 The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit, can
have on people.   
Pregnant women and new
mothers
 The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit, 2 child
rule and under
occupancy rule, can
have an impact on
women.   
Lesbian, gay and bisexual
people
 The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit and
under occupancy rule,
can have an impact on
lesbian, gay and
bisexuals.  Gay men
are known to
experience greater
poverty than straight
men.   
People transitioning from one
gender to another
 The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit and
work
commitments/sanctions,
can have an impact
people transitioning.   
People of different religions or
beliefs or non-beliefs
 Muslim people are more
likely to experience
poverty than other
religious groups. 
Other groups   
Children and families  The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit, 2 child   
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rule and under
occupancy rule, can
have an impact on
children and families.
Homeless people  The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit, work
commitments and under
occupancy rule, can
have an impact on
homeless people. 
Looked after and
accommodated people
 The welfare reforms
changes and cost of
living crisis, in particular
Universal Credit, can
have an impact on
looked after and
accommodated people.   
Care leavers  The welfare reforms /
changes and cost of
living crisis, in particular
Universal Credit, can
have an impact on Care
leavers. 
Carers – paid / unpaid, family
members
 It is well documented
that many carers are
living in poverty.     
Asylum seekers  People seeking asylum
are very limited in their
ability to access
benefits and
employment with limited
rights so are at great
risk to extreme poverty. 
Employees – full and part time.
Including SES, MAs etc.
 Some of our employees
may be experiencing in
work poverty.   
Others     
2.4 Do you have evidence or reason to believe that this policy will, or may
potentially affect the Council’s duty to: (Please tick all that apply). 
Yes No Don’t
Know
1. Eliminate unlawful discrimination, harassment and victimisation and
any other conduct prohibited by the Equality Act 2010?
  
2.Advance equality of opportunity between people who share a
relevant protected characteristic and those who do not 
  
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3. Foster good relations between people who share a protected
characteristic and those who do not?
  
4. Protect and promote human rights?   
5. Reduce socio-economic disadvantage   
Please provide details.
The purpose of the Tackling Poverty Strategy is to ensure that there is an overall strategic
approach to tackling poverty and inequality across North Lanarkshire.  There has been
and is good work being done by all services and partners, however, this is fragmented and
at times duplicated or in fact at odds with other policies and approaches we are taking. 
The Tackling Poverty Strategy will ensure the one council approach within the Plan for
North Lanarkshire is being delivered, with all tackling poverty initiatives falling under the
umbrella of this strategy and associated policies and plans; 
 Economic Regeneration Delivery Plan
 Community Engagement Strategy
 Education and Families Improvement Plan
 Children Services Partnership Plan 
 Local Housing Strategy
 Equality Strategy 
Section 3. What else do I need to know /find out?
3.1 Further consultation – Please use the table directly below to say who you will
consult with (tick Yes or No). Consider those groups from section 2.3 where you
ticked yes or don’t know. Once consultation has taken place provide the details
below. 
People and
communities 
Yes No Describe what you did, with whom and when. Please
provide a brief summary of the responses gained
and links to relevant documents, as well as any
actions
Age (a particular age
or range of ages) 
  Please see section Other Groups about the
consultation and engagement process. 
43% of the respondents were aged between 25 and
39, followed closely by 39% aged between 40 and
49. Only 2% of those responded were aged 65 and
over 
The main household types responding were:
• 35% were couple living with child(ren) in
education and/or working age children
• single adults living with dependent child(ren)
(20%)
• single adults living alone (13%)
• working age couples (16%)
Disabled people and
people with long term
health conditions
  Please see section Other Groups about the
consultation and engagement process
The main concern for this group pressures of paying
household bills (fuel), transport, cost of food,
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employment for disabled people, mental health
impact and benefits, in particular disability benefits 
Women and men,
girls and boys
  Please see section Other Groups about the
consultation and engagement process
People defined by
their race, colour and
nationality, ethnic or
national origins.
  Please see section Other Groups about the
consultation and engagement process. 
3,369 respondents less than 5% told us their
ethnicity. 
Married people and
civil partners
  Please see section other groups about the
consultation and engagement process. 
We do not know if there were married and civil
partners who responded, however, of the
respondents:
• 50% were couple living with child(ren) in
education and/or working age children
• working age couples (16%) 
Pregnant women and
new mothers 
 Please see section Other Groups about the
consultation and engagement process. 
We do not know if there were any pregnant or new
mothers who responded. However, of the
respondents 20% were single adults living with
dependent child(ren).
Lesbian, gay and
bisexual people 
 Please see section Other Groups about the
consultation and engagement process 
We do not know the sexual orientation of the
respondents 
People transitioning
from one gender to
another 
 Please see section Other Groups about the
consultation and engagement process. 
We do not know the transgender status of the
respondents 
People of different
religions or beliefs or
non-beliefs 
 Please see section Other Groups about the
consultation and engagement process. 
We do not know the religions or belief of the
respondents. 
Other groups /
general consultation 
√ 
In addition to the facts and figures about North
Lanarkshire, it is important that we dig much deeper
and continue to listen and learn from the lived
experience of the people living in poverty in our
communities.  
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In the previous strategy a survey was carried out
asking people “what makes life more difficult for
you financially?”.  Following the impact of the covid
19 pandemic and in the middle of the cost of living
crisis, the survey was carried out again, asking the
same questions.   
The council developed and re-issued the survey in
March 2023. Both an online and paper version asked
what makes life financially difficult for the people of
North Lanarkshire. The results have helped shape
and inform this Tackling Poverty Strategy and our
response to addressing poverty. 
See Appendix 2 of the Tackling Poverty Strategy. 
The survey went live on 15th March 2023. It was
published on the NLC consultation page of our
website, advertised on social media and sent by text
message to parents and carers.  NHSL, One Parent
Families Scotland, Routes to Work, Voluntary Action
North Lanarkshire and North Lanarkshire Advice
Network partners disseminated the survey via their
own platforms. Paper surveys were supplied to those
who could not access the online version and in
particular to English for Speakers of Other
Languages (ESOL) groups. This was useful in
reaching those within our communities who
otherwise may not have their views represented. A
total of 3,369 responses were prepared for analysis,
with a representation from all Community Board
Areas. 
50% of people who responded to the survey were
from families of a couple living with child(ren) in
education and/or working. 34% were from families of
a single adult living with dependent child(ren). 
Of the 3,369 respondents over 90% said they were
‘White/Scottish or White British’. With less than 5%
indicated they were people defined by their race,
colour and nationality, ethnic or national origins. 
When looking at reducing the cost of living 43% of
respondents reported that repaying debts
contributed to their financial difficulties – 20% also
reported high interest debt repayments were an
issue. This will inform our work around affordable
credit and forming closer links with local credit
unions. 
Childcare remains a barrier to employment with a
third of respondents reporting that childcare is not
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affordable, while 22% found childcare did not meet
their needs. 
The Tackling Poverty Team have embarked on a
communications programme called “The Three
Questions” across all our communities, this will be
a continuous programme which will become the
heartbeat of our Strategy, shaping and underpinning
everything we are doing across the local authority. 
The “Three Questions” have been shaped around
the cost of living crisis, we simply ask; 
“How is the cost of living impacting you?”
“How is the cost of living impacting others in the
community?”
“What would you like us to do about it?” 
The Three Questions have been taken to schools,
both Primary and Secondary, as it is important that
our children and young people’s voices are heard in
the shaping of our Strategy. 
Children and families   Please see section Other Groups about the
consultation and engagement process. 
When asked what the children and young people
wanted us to do about it, the top two answers from
the children and young people were: Free School
Meals for everyone and financial education.  The
children and young people expressed that they
wanted to learn about money “make everyone feel
equal and understand more about poverty and
money….learn about money, how to pay bills,
budgeting and money management”. 
When asked how the cost of living affected them, the
impact on socialising was a major issue for the
children and young people, whilst 21% stated that
they could no longer afford after school activities and
socialising with friends, 56% stated that they could
no longer play their consoles, charge their phones as
much, all forms of socialising for younger people.
Homeless people   Please see section Other Groups about the
consultation and engagement process 
We do not know if any of the respondents were
homeless.
Looked after and
accommodated
people 
 Please see section Other Groups about the
consultation and engagement process 
We do not know if any of the respondents were
looked after and accommodated.
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Care leavers   Please see section Other Groups about the
consultation and engagement process 
We do not know if any of the respondents were care
leavers
Carers – paid /
unpaid, family
members
  Please see section Other Groups about the
consultation and engagement process 
10% of respondents stated that they were a carer. 
Trade Unions    
Employee Equality
Forum 
 
Others   
3.2 What additional research or data is required? 
The Council is about to undergo an extensive community engagement exercise into the
lived experiences of the BME communities of North Lanarkshire and this will inform our
strategy. This engagement will also have the added benefit of being disaggregated by
age, sex and religion.
3.3 What does the additional research and data tell you about potential or known
effects? 
The research into the lived experiences of NLs BAME people and communities confirmed
the following: 
>Language is a key barrier in making effective use of services especially for those who
have little or no proficiency in the English language.
>There are concerns about the ability of the older generation to cope with the increase in
services provided online since the pandemic. Older BAME women in particular lack digital
skills and experience exclusion.
>The cost of living crisis is of great concern to the Afro-Caribbean community – Black
African males in NL have the highest rates of unemployment of all ethnicities. 
This tells us that any actions to tackle poverty need to: 
• Recognise that where language is a barrier people may be excluded from
accessing support and information.
• Where people are excluded digitally, information and access to support will need to
be provided in ways that meet needs. 
• Recognise that poverty among some ethnicities will further reduce their access to
digital inclusion. 
• For some groups the exclusion can be tripled because of all of the above -
language barriers, lack of digital access and lack of wealth. 
We will include the recommendations for action from the community engagement and
research into the Tackling Poverty Strategy Action Plan.
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Section 4. Assessing the impact and strengthening the policy
Considering all the evidence you now have from section 1-3, how will the policy affect
different people and communities in relation to equality, socio-economic disadvantage and
human rights?
4.1 How does/will the policy and resulting activity affect those with the
characteristics listed below (including employees)? Please use the table below to
provide details. 
Detail any Positive
impact
Detail any adverse
impact
If adverse how can
we mitigate this?
Where no mitigating
action is planned
please say why not
Age (a particular age
or range of ages) 
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, Holistic
supports and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income. 
Disabled people and
people with long
term health
conditions
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, Holistic
supports  and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social  
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security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.
Women and men,
girls and boys
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
People defined by
their race, colour
and nationality,
ethnic or national
origins.
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
Married people and
civil partners
We have focused on
the key drivers to
reduce poverty  
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which are; Income
from employment,
reduce the cost of
living, Holistic
supports and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.
Pregnant women
and new mothers
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
Lesbian, gay and
bisexual people
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, Holistic
supports and
increase income
from social security
benefits. Therefore
we would expect to  
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Page 260

see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.
People transitioning
from one gender to
another
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, Holistic
supports and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
People of different
religions or beliefs or
non-beliefs
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, Holistic
supports and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them  
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more disposable
income.
Other groups      
Children  and
families
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
Homeless people We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, Holistic
supports and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
Looked after and
accommodated
people
We have focused on
the key drivers to
reduce poverty
which are; Income  
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from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.
Care leavers We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
Carers – paid /
unpaid, family
members
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living, holistic
support and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income  
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increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.
Employees – full and
part time. Including
SES, MAs etc.
We have focused on
the key drivers to
reduce poverty
which are; Income
from employment,
reduce the cost of
living holistic
support, and
increase income
from social security
benefits. Therefore
we would expect to
see peoples income
increase either via
employment,
income from social
security benefits and
assisting them to
reduce their cost of
living, given them
more disposable
income.  
Others N/A   
4.2 What measures could be taken to strengthen the policy / strategy to help
advance equality of opportunity, foster good relations, promote human rights and
reduce socio-economic disadvantage.
It is clear that North Lanarkshire need to address poverty, additional research will be
needed through the period of the strategy to ensure that the planned outcomes are being
met. We would also require any additional update research from a national basis. 
Internal Audit carried out an audit of the adequacy and effectiveness of the Council
approach to progressing the Tackling Poverty and the associated key corporate risk.
Internal Audit assessed the audit as providing ‘reasonable assurance’ as they considered
that the Tackling Poverty Strategy and action plan have been appropriately integrated into
the Council’s wider plans and appropriate governance and risk management arrangements
in place and identifying a small number of areas where scope for improvement exists. 
Consideration will need to be given to target particular groups in ways that meet their
needs. For instance – Connect with local Mosques and Muslim Women’s Groups/ DPOs /
Older people’s organisations etc. to ensure they are targeted as part of any campaigns /
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income maximisation efforts, / opportunities etc. Make sure information is accessible to
different people.   
4.3 Considering questions 4.1 and 4.2 what actions / measures will be put in place
before introducing this policy please provide details. 
Action Timescales Responsible Officer Review details
(include timescales)
The Strategy will have
an Action Plan that
outlines the actions
required to reduce
poverty in North 
Lanarkshire
2023 - 2026 John Campbell
Business Manger
Tackling Poverty 
Yearly (March 2024) 
Section 5. Monitoring, evaluating and reviewing
5.1. How will you monitor the impact and effectiveness of the new policy? 
The Strategy has a number of key measures which we will work together to fulfil, with the
responsibility for monitoring this detailed. Our communities and protected groups will know
we are getting things right by having; 
 An improvement in the health and wellbeing of our residents
 Fewer households living in poverty
 Reduction in child poverty
 Fewer people unemployed and in receipt of out of work benefits
 Reduction in the number of people economically inactive
 An increase in the number of people paid at least the real living wage
 An increase in the number of affordable homes
 Fewer young people who are not in education, employment or training
 Improved education attainment
 Fewer people with no qualifications or skills training
 Fewer households in fuel poverty
 Maximise income through social security benefits
 Maximise income via new Scottish social security benefits for children
 More people with numeracy skills enabling them to manage their money
 Reduce number of people in debt
 Increase number of people who have access to affordable credit
 Effective heat maps to inform residents of access to services
 Increase community consultation 
Section 6.  Making a decision and sign-off 
Recommendation                              Tick Comment (where applicable,
please give more information
e.g. where to pilot, what
modifications, etc.)
Timescales
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Introduce the policy    September
2023
Adjust the policy then
introduce   
Introduce the policy with
justification regarding
potential adverse impact   
Stop and withdraw the
policy 
Name of Policy Tackling Poverty Strategy – Forward to a Fairer North Lanarkshire
Head of Service /Senior Manager sign-off: 
Name  Job title and division/
team 
Date  Signature 
Alison Gordon  Chief Officer -
Education & Families -
Integrative Practice
(CSWO) 
For further information please contact:
Name: John Campbell 
Job title:  Business Manager Tackling Poverty 
Service: Education and Families
Contact details: campbelljohn@northlan.gov.uk   01698-332566 
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Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
If having read the Report template guidance you have identified that your report has an
impact on children and young people’s rights and wellbeing, the following Children’s Rights
and Wellbeing Impact Assessment (CRWIA) template should be completed. 
Where an impact has been identified, a summary of the impact identified following
completion of the impact assessment (and the provision that has been made to ensure there
has been appropriate consideration of the relevant Articles from the United Nations
Convention on the Rights of the Child (UNCRC)) requires to be included in the Report at
section 5.11. 
Where an impact has been identified, a copy of the last section in this template (i.e. the
CRWIA - Stage 3 Publication Template summary) should be as an Appendix to your report. 
If you require further support or guidance in order to complete this section of the report
template - or to complete the Children’s Rights and Wellbeing Impact Assessment (CRWIA)
template - please e-mail the Community Learning and Development team at
CLD@northlan.gov.uk 
1.  Name the policy and describe its overall aims. 
North Lanarkshire Tackling Poverty Strategy “Toward a Fairer North Lanarkshire”
This is a high level plan outlining the focus and priorities for NL and its partners for
2023 – 26 ;
• To tackle poverty across our communities using the 4 drivers;
Increase income from employment, reduce the costs of living, increase income
from social security benefits and holistic supports 
• To reduce child poverty across North Lanarkshire 
2.  What aspects of the policy/measure will affect children and young people up to the
age of 18?
The Articles of the UNCRC and the child wellbeing indicators under the Children and
Young People (Scotland) Act 2014 apply to all children and young people up to the
age of 18, including noncitizen and undocumented children and young people. 
The Tackling Poverty Strategy is relevant to all children, young people and families in
North Lanarkshire. This includes non citizen and undocumented children and young
people. 
The Tackling Poverty Strategy incorporates the Local Child Poverty Action Report and
the work being done across North Lanarkshire to eradicate poverty in our
communities, working with partners in NHSL and the third sector to achieve the
outcomes detailed within the Action Plan. 
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Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
3.  What likely impact – direct or indirect – will the policy/measure have on children
and young people?
‘Direct’ impact refers to policies/measures where children and young people are
directly affected by the proposed changes, e.g. in early years, education, child
protection or relevant to care experienced children. ‘Indirect’ impact refers to
policies/measures that are not directly aimed at children but will have an impact on
them. Examples include: welfare reforms, parental leave, housing supply, or local
transport schemes.   
The priorities and actions seek to improve the experience of services and outcomes
for all children and young people. Although relevant to all children and young people,
in the most part, target those who are identified as disadvantaged or in need of
additional support. 
Through the fourth driver “holistic supports” there is clear legislative and strategy
links with the Childrens Services Plan. 
Direct Impact – work identified within the action plan in relation to income
maximisation and financial education will have a direct impact on children and young
people 
Indirect Impact – the tackling poverty strategy identifies areas within the action plan,
such as parental support to employment initiatives, house building programmes
which are not directly aimed at children but will have an impact on them.   
4.  Which groups of children and young people will be affected?
Under the UNCRC, ‘children’ can refer to: individual children, groups of children, or
children in general. Some groups of children will relate to the groups with protected
characteristics under the Equality Act 2010: disability, race, religion or belief, sex,
sexual orientation. ‘Groups’ can also refer to children by age band or setting, or those
who are eligible for special protection or assistance: e.g. preschool children, children
in hospital, children in rural areas, looked after children, young people who offend,
victims of abuse or exploitation, child migrants, or children living in poverty. 
All children and young people in North Lanarkshire, and a small number of children
and young people who live outside of NL that have connections e.g. through family,
placement or education. 
We know that children and young people who have protected characteristics under
the Equalities Act are more likely to require additional or intensive supports at stages
in their lives or throughout their lives. An Equalities Impact Assessment process has
taken place alongside the development of the planning process.
There is information in the JSNA about particular groups of children and young
people that are known to encounter barriers to their wellbeing and realising their
rights. This is not exhaustive or exclusive and children and young people can associate
with multiple ‘groups’ or experience disadvantage. Local research and data tell us
that there are persistent and pronounced inequalities in some health and wellbeing
outcomes among children and young people in North Lanarkshire.  Poor outcomes in
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Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
one area of wellbeing are often accompanied – and potentially compounded – by
poor outcomes in another. 
All children and young people including ‘groups’ of children and young people are
supported by our GIRFEC approach and keeps children at the heart. As part of this
approach the Tackling Poverty Strategy works to ensure that the systems, processes
and pathways that are in place (and continually improving) in universal servicers to
identify at the earliest possible stage if the needs of a child are core, additional or
intensive. When support is planned each child is considered within their individual
circumstances. 
5.  Will this require a CRWIA? Explain your reasons. 
CRWIA Declaration-Tick the relevant section and complete the form 
CRWIA required.
YES- the plan will impact on children and young people in NL 
CRWIA not required. 
Authorisation-Policy lead
Name, title, division (or equivalent)
Date 
Alison Gordon, Chief Social Work Officer, Education and
Families
July 2023 
Person or group completing paperwork. 
John Campbell, Manager Tackling Poverty Team 
On behalf of Tackling Poverty Officers Action Group
July 23 
CRWIA Stage 2
The CRWIA – key questions 
1. Which UNCRC Articles are relevant to the policy/measure?
List all relevant Articles of the UNCRC - All UNCRC rights are underpinned by the four
general principles: non-discrimination; the best interests of the child; the right to life,
survival and development; and the child’s right to have their views given due weight.
The articles can be viewed here: UNCRC_summary-1_1.pdf (unicef.org.uk) 
Article Four – The state must do all it can, through passing legislation and creating
administrative systems, to promote and protect children’s rights.  With regard to
economic social and cultural rights. Parties shall undertake such measures to the
maximum extent of their available resources. 
Article Six – Right to life, survival and development 
Article Eighteen -  Parties shall take all appropriate measures to ensure that children of
working parents have the right to benefit from child care services and facilities for which
they are eligible.
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Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council 
Article Twenty Four – Right to the highest attainable standard of health 
Article Twenty Six – Right to benefit from social security 
Article Twenty Seven – Right to a standard of living adequate for a child’s physical,
mental, moral and social development 
Article Thirty One – Right to rest and leisure and to engage in play and recreational
activities and to participate freely in cultural life and the arts 
Article Thirty Two – The right to be protected from economic exploitation and performing
any work that is likely to be hazardous or to interfere with the child’s education or be
harmful to the child’s health 
2. What impact will the policy/measure have on children’s rights?
Positive/negative/neutral.
The Tackling Poverty Strategy will have a positive impact on children’s rights. 
The Tackling Poverty Strategy incorporates the principles of the Best Start, Bright Futures
policy to reduce child poverty across Scotland by 2030. The Strategy augments the
commitments made in The Promise and Whole Family Support to ensure that children will
not grow up in poverty. 
Implementation of the Tackling Poverty Strategy will be progressed by task groups and
working groups. We will continue to ask these groups to consider the articles most
relevant to their actions and the impact on children’s rights as part of the planning and
reporting process. Where appropriate, Children’s Rights and Wellbeing Impact
Assessments will be undertaken. 
As a partnership we promote the use of Children’s Rights and Wellbeing Impact
Assessments (CRWIA) to support partners and partnerships to apply these in all areas of
policy, strategy and development. 
3. Will there be different impacts on different groups of children and young people?
Which groups of children will be affected by the policy/measure?  Are there
competing interests between different groups of children and young people, or
between children and young people and other groups? 
There is potential for competing interests and exclusions. 
The priorities and actions seek to improve outcomes for all children and young people,
and, although relevant to all children and young people, on the most part, target those
who are identified as disadvantaged or in need of additional support. 
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Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
Getting it Right for Every Child (GIRFEC) is the national approach that is embedded in
practice across the Tackling Poverty Officers Action Group. This approach includes
preventative measures and working to identify those who may need additional support at
the earliest possible stage.   
In identifying the priorities that are included in the Strategy there are completing
demands on what should be included and finite capacity and resources to deliver. The
processes to arrive at the priorities encourage broad representation and consultation.
Despite best efforts, not all groups and voices will be represented and reflection on the
process will identify improvements. 
The children and young people that are most vulnerable are often least visible and
seldom heard. Although the Tackling Poverty Officers Action Group recognises and applies
practices to promote inclusion there remains unmet and hidden needs. 
4. If a negative impact is assessed for any area of rights or any group of children and
young people, what options have you considered to modify the proposal, or
mitigate the impact?
If options to modify the policy/measure are included here, include associated
resource implications where relevant. 
The Tackling Poverty Strategy includes priorities and actions that will amplify the
incorporation of children and young people’s voices in the planning and decision-making
processes for individual children and young people and representative groups. 
Members of the Tackling Poverty Officers Action Group are represented on the Childrens
Services Partnership and work together in raising awareness and making sure everybody
is aware of UNCRC and children’s rights, this will lead to an increased awareness of where
children’s rights are not being upheld and therefore opportunities to act on this.  Where
issues arise these will be monitored through the Childrens Services Partnership
Continuous Improvement Group and reporting on children’s rights. 
5. How will the policy/measure contribute to the wellbeing of children and young
people in Scotland?
Outline how the implementation of the policy/measure will support our duties to
safeguard, support and promote the wellbeing of children in their area, with
wellbeing defined by eight wellbeing indicators. The indicators are: Safe, Healthy,
Achieving, Nurtured, Active, Respected, Responsible, and Included. More information
is available via the link below. 
SHANARRI+-+Wellbeing+wheel+-+full+text.pdf (www.gov.scot) 
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Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
The Tackling Poverty Strategy directs resources and supports to tackle child poverty and
in doing this this will promote the wellbeing of children.  Tackling poverty in our
communities will help achieve the eight well being indicators for the children of North
Lanarkshire. 
6. How will the policy/measure give better or further effect to the implementation of
the UNCRC in Scotland?
This will inform the duty to report what has been done to further and better
children’s rights under the Children and Young People (Scotland) Act 2014. 
The Tackling Poverty Strategy will assist in both the prevention and lifting children out of
poverty, the Action Plan will be updated on an annual basis and reported on.   
7. What evidence have you used to inform your assessment?  What does it tell you?
The evidence base may include demographic information, academic research, service
monitoring/inspection reports, service evaluation reports, user surveys, etc. In
particular, look at what existing evidence tells you about children and young people’s
views and experiences of the relevant service(s); and/or what it tells you about
children and young people’s views of the policy proposal. Identify any gaps in the
evidence base and set out how you will address these. 
The Tackling Poverty Strategy considered the following information and evidence to
update the Strategy and Action Plan; 
 Our population and emerging needs
 DWP information
 Economic activity
 The voice of the community via the Three Questions
 The voice of our children and young people via the Three Questions School
Initiative
 What is currently working well 
The evidence base is continually evolving and will develop further during the lifetime of
the Tackling Poverty Strategy. 
8. Have you consulted with relevant stakeholders?
This would include public or targeted consultations with children and young people,
their parents/carers and the children’s workforce. 
Consultation has taken place in the community and with children and young people
within our schools, asking the Three Questions; “how is cost of living affecting you”, “how
is cost of living affecting others in the community” and “what would you like us to do
about it”. 
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Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
9. Have you involved children and young people in the development of the
policy/measure?
Is there enough information on the views of the children and young people who will
be affected by the policy/measure that enables you to make an informed assessment
of impact? 
Children and young people have been consulted on the Three Questions; “how is cost of
living affecting you”, “how is cost of living affecting others in the community” and “what
would you like us to do about it”. 
With a programme being developed to ensure that this is a continual process throughout
the school clusters. 
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Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
CRWIA – Stage 3- cannot complete until final copy – draft from pervious
CRWIA below
Publication Template 
CRWIA title: North Lanarkshire Children’s Services Plan 2023-26
Publication date: 
Summary of policy
aims and desired
outcomes. 
The Tackling Poverty Strategy 2023-26 outlines the priorities for
the next three years, to tackle poverty in our communities.  It
includes actions under the drivers to tackle poverty;
 Increase income via employment
 Reduce the costs of living
 Increase income via social security benefits
 Holistic Supports 
Executive summary  In North Lanarkshire we recognise that tackling poverty and inequality
does not fall to one Service, or one Sector, we must therefore work
together to use our resources effec�vely and efficiently to ensure that all
our communi�es have access to opportuni�es that will lead to beter
outcomes for people in terms of employment, wellbeing and inclusive
growth. 
This CRWIA was undertaken alongside an Equalities Impact
Assessment.  
Background  The Tackling Poverty Strategy 2023-26 is the current plan. It builds
on the previous plan, with the Action Plan reviewed annually. 
Scope of the CRWIA,
identifying the
children and young
people affected by
the policy, and
summarising the
evidence base. 
The priorities and actions seek to improve outcomes for all
children, young people and families, and although relevant to all
children and young people and families, on the most part,our
priorities target those who are identified as disadvantaged or in
need of some support. 
Children and young
people’s views and
experiences 
These are included through the Three Questions asked of the
children and young people in schools across North Lanarkshire.
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Children’s Rights and Wellbeing Impact Assessment, North Lanarkshire Council
Key findings,
including an
assessment of the
impact on children’s
rights, and how the
measure will
contribute to
children’s
wellbeing. 
The Tackling Poverty Strategy will help tackle the impact poverty
has on children and young people.  The Action Plan within the
Strategy brings together shared priorities and actions that will
impact positively on children, young people and families. 
Monitoring and
review 
The Action Plan will be updated on an annual basis by the Tackling
Poverty Officers Action Group, with regular updates being
provided to the Wellbeing and Tackling Poverty Committee. 
CRWIA Declaration 
Authorisation 
Lead
John Campbell 
Manager – Tackling Poverty 
Date 
July 2023
Chief Officer  Date 
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North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref  AG/MF Date 28/09/23 
Update: United Nations Convention on the Rights of the Child
(Incorporation) (Scotland) Bill and embedding UNCRC in North
Lanarkshire 
From 
Alison Gordon, Chief Social Work Officer (Education and Families, Justice
and Integrated Practice) and, 
Archie Aiken, Chief Officer (Legal & Democratic) 
E-mail
gordonal@northlan.gov.uk &
aitkena@northlan.gov.uk  Telephone 01698 332001 
Executive Summary 
On 16th March 2021 the United Nations Convention on the Rights of the Child
(Incorporation)(Scotland) Bill passed the final stage within the Scottish Parliament with
unanimous support however implementation was subsequently delayed by a referral to the
Supreme Court, requiring amendment to ensure all associate provisions sit within the
competence of the Scottish Parliament.  This report provides an update on the outcome of
the reconsideration by Scottish Government and potential implications for all public
authorities. 
In the interim associated practice, policy and system change has continued to be
foundational to developments within children’s services and beyond including the Promise’
s transformation programme.  Reporting requirements on UNCRC are also already
embedded within national children’s services planning requirements.  This report therefore
also advises on ongoing activity and developments to promote UNCRC and embed this in
practice and systems within North Lanarkshire.  This is not only to ensure the Council can
meet current and future obligations and duties with respect to UNCRC but because this is
critical to our ambition to ‘support all children and young people to realise their full potential’
and to the approach to the new Resilient People programme of work which supports the
Plan for North Lanarkshire. 
A report on progress in embedding UNCRC locally was considered by the Education,
Children and Families Committee in May 2023 however whilst much of the work relation to
UNCRC is lead through the Education and Families Service it is important to note that
obligations and duties with respect to UNCRC sit with the council as a whole and thus also
with elected members. This report therefore also addresses the role of elected members
in supporting, scrutinising, and realising children’s rights in North Lanarkshire. 
Recommendations
It is recommended that Policy and Strategy Committee: 
(1) Note the content of this report.
(2) Endorse continued engagement through COSLA and professional associations
with the UNCRC (Incorporation)(Scotland) Bill process.
Item 10
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1. Background 
1.1 The United Nations Convention on the Rights of the Child (UNCRC) is considered the
global ‘gold standard’ for children’s rights, and was ratified by the UK in 1991 and
therefore already provides a framework for the consideration of children’s rights.  In
Scotland this is reflected in the national approach for supporting children, Getting it
Right for every Child (GIRFEC) and in areas of existing legislation notably the Children
and Young People (Scotland) Act 2014.  The UNCRC (Incorporation) (Scotland) Bill
passed by the Scottish Parliament in March 2021 heralds however a significant step
change in the commitment to children’s rights by seeking to directly incorporate the
UNCRC into domestic law, with the intent of ensuring a maximalist approach as far as
this is compatible with the powers of the Scottish Parliament. 
1.2 It was originally anticipated that this new legislation be enacted in October 2021, within
6 months of gaining royal assent, however the timetable has been impacted by a
referral to the Supreme Court by the UK government who consider that specific
provisions within the Bill may encroach on reserved matters.  This position was upheld
by a supreme court judgement in October 2021.  It has however remained the intention
of Scottish Government to incorporate the UNCRC into Scots Law as far as this is
possible within devolved competence as soon as is practicable and preparations have
continued to return the Bill to the Scottish Parliament to address these issues.  In the
interim a significant programme of work continues at national level to support
implementation and full realisation of children’s rights by public authorities as outlined
at 1.6 below.   
1.3 The Bill which received unanimous cross-party support is intended to promote and
ensure compliance with the rights of children under 18 in decisions, actions (and
inactions), and makes these rights enforceable through the courts.  Specifically, it
intends to:
 make it unlawful for public authorities to act incompatibly with the incorporated
UNCRC requirements.
 give power to the Children and Young People’s Commissioner to take legal
action if children’s rights under the UNCRC are breached. 
 require Ministers to produce a Children’s Rights Scheme and to review this
annually.
 require listed public authorities (including councils) to report every three years
on what they have done to meet the UNCRC requirements, building on the
existing duties of the Children and Young People (Scotland) Act 2014. 
1.4 Whilst the UNCRC includes 42 wide ranging substantive articles, there are 4 general
principles, critical to implementation:
 apply rights without discrimination (Article 2)
 best interests of the child to be a primary consideration (Article 3)
 right to life, survival and development (Article 6)
 right to express a view and have that view taken into account (Article 12) 
1.5 The commitment to UNCRC and the promotion of children’s rights is   
fundamentally interwoven with the delivery of the Promise, to which full Council 
(3) Approve the actions set out as Next Steps in section 2.13 of this report.
The Plan for North Lanarkshire
Priority  Support all children and young people to realise their full potential
Ambition statement (7) Enhance collaborative working to maximise support and ensure
all our children and young people are included, supported, and safe
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pledged its commitment in August 2020 and the Promise Plan 21-24 published in March
2021 and is embodied in the ‘foundation’ of ‘voice’ and the ‘fundamentals’ of ‘what
matters to children and families’, ‘listening’, ‘poverty’, ‘children’s rights’ and ‘language’. 
The most recent planning guidance for Children’s Services Partnerships also places
significant emphasis on UNCRC. 
1.6 The Scottish Government has made available a range of resources to support public
bodies progress the culture, systems and practice changes required to deliver on
children’s rights in Scotland.  These include Introductory Guidance; a 20 minute training
resource; Advice and Guidance on enabling children and young people’s participation
in decision-making and the establishment of a Children’s Rights Knowledge Hub. In
addition, work continues on a Skills and Knowledge Framework, Statutory Guidance
and a capacity building programme with an Innovation Fund  launched in late spring to
promote creative approaches to embedding children’s rights. 
1.7 At a local level as detailed below embedding of children’s rights is a thread running
through a range of improvement activity and is aligned with current and future
programmes of work.  The Corporate Management Team (CMT) in considering the
implications of prospective legislation and the benefits of a rights-based approach in
2021 endorsed this work and in particular proposals to move towards adoption of
Children’s Rights and Wellbeing Impact Assessments (CRWIAs) to support key
decision-making.  In recognition of the need to promote awareness and ownership of
children’s rights across all council services.  UNCRC was also the focus of a session
of the Council’s full operational management team in November 2022. 
2. Report 
Update on the approach to UNCRC (Incorporation)(Scotland) Bill and potential impacts 
2.1 On 27th June 2023 the Cabinet Secretary for Social Justice made a parliamentary
statement explaining both the reasons for the delay in returning the Bill to the Scottish
Parliament and the Scottish Government’s intentions and approach to progress the
legislation forthwith.  This has followed both legal advice and discussion with UK
counterparts as well as consultation with key bodies including the Scottish Human
Rights Commission, Children’s Commissioner and UNICEF UK with the aim of
maximising the protection of children’s rights and making the law as accessible as
possible for users whilst avoiding a further referral to the Supreme Court.  These
discussions have primarily centred on the compatibility test intended to ensure
decisions and actions of public authorities are compliant with UNCRC and in particular
the position where authorities are acting under powers arising from a UK Act but within
devolved areas.  Whilst consideration was given to the potential to apply the
compatibility tests in areas where a UK Act itself required authorities to act compatibly
or provided potential discretion this has now been rejected on the basis of both
complexity and risk of rereferral to the Supreme Court.  Instead it is now proposed that
the compatibility duty will only apply when Public Authorities are delivering
duties under powers arising from an Act of the Scottish Parliament.  The aim
therefore is to return the Bill for parliamentary reconsideration relatively quickly where
the Equalities, Human Rights and Civil Justice Committee will offer scrutiny. 
2.2 Whilst recognising the challenges in finding a workable solution which maximises the
protection of children’s rights, COSLA in consultation with professional associations
has identified a number of concerns around this approach which itself risks creating a
potentially complex legal landscape for public authorities.  This is in part because a
number of foundational areas of legislation on which subsequent legislation has been
developed predate the Scottish Parliament.  Key examples of these relevant to local
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Act 1995 which would remain out with the scope of the Bill whilst other areas of support
for children and young people experiencing care and education provision governed by
subsequent Scottish Acts would be in scope.  It is inevitable this will create operational
complexity in implementation with the potential that this may itself consume resource
and detract from the ability to promote and exercise clear messaging and practice on
the protection of children’s rights. 
2.3  The Cabinet Secretary’s statement left open the potential, suggested by some
organisations, of future conversion of some UK Acts into Scottish Acts however this
itself would be complex and take time, in the interim there is yet to be a full audit of
which public authority functions would be in and out of scope an exercise which would
appear critical to support progression and implementation planning.  The Cabinet
Secretary has agreed to consider the possibility of the Scottish Government
commissioning such an audit but has not yet committed to doing so. 
Progressing Children’s Rights in North Lanarkshire 
2.4 Whilst the national position remains complex as outlined above over recent years work
within Children’s Services in North Lanarkshire has had increasing focus on
involvement and participation and embedding children’s rights in our processes and
delivery of services.  Whilst Community Learning and Development colleagues have
been key to much of this work, this has now become much more integrated across
services and the Children’s Service Partnership. 
2.5 In 2018 the Children’s Services Partnership and young people worked together to
develop a ‘Partnership Agreement’ marking the intention of moving away from episodic
consultation with children and young people to a framework to support meaningful
engagement and participation, built around 7 golden rules developed though the
Children’s Commissioner’s office:  understanding my rights; a chance to be involved;
remember it’s my choice; value me; support me; work together, keep in touch. 
2.6 Further to this work the Children’s Services Partnership also made changes to its
structures and arrangements with, from 2019, young people being directly represented
on the Children’s Services Partnership Board via North Lanarkshire Youth Council and
Partnership Board representatives also committing to attending wider Youth Council
meetings.  Today Not Tomorrow, representing Care Experienced Young People, are
also linked into these arrangements and from early 2020 the Children’s Champions
Board has also provided a forum for this group to engage with Senior Leaders.  More
recently the Voice Task Group has been established with a remit to ensure ‘voice’ is
embedded in all service development and improvement activity within the partnership,
whilst the small team of Promise Development Workers created in 2021 have had a
critical role in ensuring developments are informed by lived experience and in
challenging stigma. 
2.7 Multiple strands of work are being progressed to ensure all children and young people
have the opportunity to be heard and involved in decisions which impact on their lives. 
This ranges from involvement in service development to the use of tools such as the
MOMO (Mind of my Own) app to support young people express their views.  A key
element of support is also the provision of independent advocacy to support young
people involved in child protection, experiencing care or with additional support needs
including mental health issues.  Historically commissioned through social work there
has been an increased demand also for advocacy for education matters. 
Whilst significant progress has been made there however remains much work to be
done to address some of the barriers children and young people experience and to
make the system changes required to ensure voice and children’s rights are fully
embedded in our service and policy development and delivery. 
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2.8 In November 2020, to support the development of our previous Children’s Services
Plan (2021-2023), North Lanarkshire Youth Council led a survey of local children and
young people to gather views about UNCRC, awareness of children’s rights and which
rights children and young people felt were most important.  This was issued via various
networks and channels and led to over 400 responses which identified gaps in
awareness amongst young people and with respect to how they felt adults understood
their rights.  A key and innovative area of work progressed in response to this was the
awareness raising Make it Right campaign Children's Rights | North Lanarkshire Council  
produced and led by a mixed group of young people involved in Future Fridays
supported by staff from corporate communications and education and families.  The
campaign which was launched in February 2022 used a range of media to promote
awareness of children’s rights and has gained recognition nationally as an example of
good practice including by the Children’s Commissioner and a representative on the
UN Committee on Children Rights. 
2.9 Awareness amongst children and young people in North Lanarkshire is also supported
by a strong commitment to the Rights Respecting Schools Programme.  National
funding for this programme supported by UNICEF across all state primary and
secondary schools was confirmed in May 2022.  As of May 2023, 123 schools in North
Lanarkshire had gained a Rights Respecting Schools Award, 17 of these at Gold level. 
 
2.10 Other key actions and system changes to support the realisation of children’s rights in
North Lanarkshire have focussed on the further enhancement of participation with the
Youth Participation Wheel approved by Education, Children and Families Committee
in August 2022, see diagram below.   
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Children’s Rights and Wellbeing Impact Assessments 
2.11 A Children’s Rights and Wellbeing Impact Assessment (CRWIA) is designed to support
assess the potential impact of any policy/measure on children’s rights and wellbeing. 
It covers all children and young people under 18 and has been developed as an
improvement approach, tool and published output, following a similar framework to an
Equality Impact Assessment.  Guidance and a template for CRWIAs was published by
the Scottish Government in March 2019.  These were originally developed to support
Ministerial Duties under Part 1 of the Children and Young People (Scotland) Act 2014
but are also intended for use by other public bodies and children’s services.  Whilst use
outside of government has not been mandatory over this period, CRWIAs are a useful
tool in ensuring that children’s interests and rights are championed and going forward
will be an essential vehicle to support and evidence compliance with the new
legislation. 
2.12 It is important to highlight that CRWIAs are relevant to all new policies and
measures which may impact on children and not only to developments within
children’s services.  They are framed not only around the UNCRC considerations but
also around the GIRFEC wellbeing indicators (Safe, Healthy, Achieving, Nurtured,
Respected, Responsible, Included), recognising the intrinsic links between these.  The
process followed is in line with EQIA practice with an initial Stage 1 Screening to identify
relevant aspects, likely impact and which groups of children or young people may be
impacted, with the scope and potential consequences as well as impact on those most
vulnerable used to support a proportionate decision on the need for undertake a Stage
2 Assessment.    Should this be required there is a need to consider all relevant articles
on the UNCRC and supporting protocols, the impact on children’s rights and wellbeing,
the evidence base including stakeholder consultation and the involvement of children
and young people in the assessment.   
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2.13 Within North Lanarkshire the use of CRWIAs have been used  in respect of our previous
and new Children’s Services Plan, and were also tested to support a small number of
reports during 2022/23.  Following this and development work involving Education and
Families and Chief Executive Services, including legal services, these have now been
incorporated into the standard reporting template for the Senior and Corporate
Management Teams and for Committee reports.  The adoption of this measure in
advance of a statutory requirement is a key step and signal of intent and commitment
on the journey to fully realise children’s rights in North Lanarkshire. 
Role of Elected Members 
2.14 The Improvement Service has developed a web-based resource to support elected
members understand UNCRC and their role in the realisation of children’s rights and
ensuring the relevant duties of the local authority in this regard are met. Understanding 
Children's Human Rights (arcgis.com). This highlights the importance of hearing children’s
views within political and decision-making processes and highlights that many changes
in society have a disproportionate and often negative impact on our children.  It
suggests the importance of Elected Member’s in:  
 Championing children’s rights
 Remembering that these are a relevant consideration in all areas of business which
may impact on children and young people, for example in areas such as housing,
transport and tackling poverty.
 Creating opportunities to listen to children and young people within their
communities.
 Understanding their legal obligations to protect rights and to take action where
these are abused.
 Considering and prioritising children’s rights within council and partnership planning
including in budget decisions. 
2.15 It is important, as highlighted above, that children’s rights are considered within all
areas of council business and Elected members will increasingly see CRWIAs
referenced within reports, most frequently but not exclusively in the business of the
Education, Children and Families Committee.  Elected Members participating in some
of the key structures referenced above including the Children’ s Services Partnership,
Children’s Champions Board and Future NL will also have additional opportunities to
support and scrutinise the delivery of children’s rights in North Lanarkshire.  
Next Steps 
2.16 As is clear from the information set out action to realise children’s rights through best 
practice, culture and system change will continue to be integrated across a range of 
improvement activity.  It is planned however that key actions at this point include: 
 Complete the introduction of CRWIAs into the standard report format for all reports
to council committees from Committee Cycle 3 of this year.
 Development of staff and member training inputs on UNCRC, drawing on national
resources as appropriate.
 Continued support for the roll out of the Rights Respecting Schools Award across
all North Lanarkshire Schools.
 Completion of reporting on the delivery of children’s rights in North Lanarkshire over
in line with Children’s Service Planning requirements.
 Further engagement with young people involved in the Make it Right campaign to
inform next phase.
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 Further engagement through COSLA and relevant professional associations
(SOLACE/SOLAR/SAS/ADES) with the UNCRC (Incorporation) (Scotland) Bill
process to address areas of concern and potential implementation challenges. 
3. Measures of success 
3.1  Improved awareness of UNCRC and Children’s Rights. 
3.2 The council is well prepared to meet its legal duties under new legislation. 
3.3 Number of CRWIAs completed. 
3.4 External and internal evaluation and feedback from children and young people
demonstrate progress towards fully realising children’s rights.     
4. Supporting documentation 
4.1 UNCRC Introductory Guidance 
Children's Rights and the UNCRC in Scotland: An Introduction (www.gov.scot) 
Alison Gordon      Archie Aitken
Chief Social Work Officer     Chief Officer
(Children, Families, Justice & Integrated Practice) Legal & Democratic 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The introduction of CRWIAs will complement these existing impact assessments 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts have been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts have been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Sections 2.1- 2.3 of this report addresses the legal impacts of the UNCRC
(Incoprporation) (Scotland) Bill. Activity reflected in the report supports the council
in its current legislative duties and the introduction of CRWIAs will support also
meet new duties associated with the new legislation when implemented. 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
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5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Work to evaluate and build on the successful Make it Right campaign will be
undertaken in consultation and collaboration with the corporate communications
team
T 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
Section 2.2 of this report reflects some of the risks for local authorities associated
with the Scottish Government’s approach to implementation of this new legislation. 
These will become clearer during the scrutiny process and reconsideration by the
Scottish Parliament and this will inform consideration on whether it is appropriate
and necessary to record these through the corporate risk/service risk register. 
Adopting CRWIAs in advance of new legislation/statutory guidance carries some
risk that further adaptation may be required at a future date however this is
outweighed by the benefits of these in supporting the council in its existing duties
and in its readiness for the new legislation.  Using these as a vehicle to progress
children’s rights in North Lanarkshire both supports the council in its own key
ambitions and reduces future vulnerability to potential actions for non-compliance. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
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Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☒ No ☐ 
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North Lanarkshire Council
Report
Policy and Strategy Committee
Does this report require to be approved? ☒ Yes   ☐ No
Ref   KA/LA/P&S/Sep23 Date 28/09/23 
Review of Anti-Fraud Policy / Proposed new Counter Fraud Policy 
From  Ken Adamson, Chief Officer (Audit and Risk)
E-mail adamsonk@northlan.gov.uk Telephone 07939 280602 
1. Background 
1.1 North Lanarkshire Council has a zero-tolerance approach to fraud, bribery and
corruption, and aims to design, implement and operate effective systems to counter
these.  The Anti-Fraud Policy details the Council’s approach to the prevention, detection
and investigation of fraud across all Council service areas.
Executive Summary 
The Council’s Anti-Fraud Policy details the Council’s approach to the prevention, detection
and investigation of fraud across all Council service areas.  The current version of the Policy
was previously approved at the Policy and Resources Committee in June 2017. 
This report provides the Policy and Strategy Committee with the outcome of a recent review
of the Council’s Anti-Fraud Policy.  The review was intended to ensure that the document
remains consistent with good practice and continues to properly reflect the Council’s
attitude, approach and response to fraud, bribery and corruption. 
Much of the previous policy remains unchanged but a number of amendments have been
made, the most significant of which are summarised in the main body of this report, with a
full updated version of the proposed Policy provided at Appendix 1.  Part of the proposed
changes is that the ‘Anti-Fraud Policy’ be renamed as the ‘Counter Fraud Policy’. 
The proposed revised Counter Fraud Policy was recently approved by CMT.
Recommendations 
It is recommended that the Policy and Strategy Committee: 
(1) Acknowledge the proposed key changes to the Anti-Fraud Policy; and 
(2) Approve the revised Counter Fraud Policy (at Appendix 1). 
The Plan for North Lanarkshire
Priority  All priorities
Ambition statement All ambition statements
Item 11
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1.2 This report advises the Policy and Strategy Committee of the outcome of the recent
review of the Anti-Fraud Policy, noting the main proposed amendments to the policy. 
2. Report 
2.1 A comprehensive review of the Anti-Fraud Policy was recently undertaken to ensure
that the policy remained relevant and up-to-date.  The review included comparison of
the Council’s policy against good practice and a range of other councils’ policies to
ensure that the document remains consistent with good practice and continues to
properly reflect the Council’s attitude and response to fraud, bribery and corruption. 
The results of this review has resulted in the Policy being updated and refreshed,
including being renamed as the ‘Counter Fraud Policy’ to better align with good
practice. 
2.2 It is proposed that the revised Counter Fraud Policy (attached at Appendix 1) updates
and replaces the previous version which was approved in 2017. 
Main changes following the review of the Anti-Fraud Policy 
2.3 The most significant aspects of the proposed Counter Fraud Policy which differ from
the previous version include: 
• a change in the name of the policy from Anti-Fraud Policy to Counter Fraud Policy;
• incorporation of the Fraud Response Plan into the main body of the Policy through
the inclusion of a section on the Council’s approach to the prevention, detection,
notification, investigation and reporting of fraud;
• raising awareness and understanding by the inclusion of definitions for additional
key words/phrases in relation to fraud risk which are becoming more widespread
including corruption, money laundering, insider threat and serious organised crime
and tax evasion;
• the addition of new sections on joint working and fraud awareness; and
• an additional appendix which provides examples of identified sources of common
fraud risks facing councils. 
3. Measures of success 
3.1  Up to date policies and associated processes will contribute towards having effective
counter fraud arrangements which are an important part of the framework designed to
help prevent and detect fraud and to deal with it effectively where it occurs. 
4. Supporting documentation 
Appendix 1 – Proposed Counter Fraud Policy 
Ken Adamson
Chief Officer (Audit and Risk) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public Sector Equality
Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant HR impacts been discussed and agreed with People Resources? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Sections relating to investigations and the relationship between this policy and other relevant HR
policies have been discussed and agreed with HR.
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a summary of the impact?
Sections relating to investigations and the relationship between this policy and other relevant
policies and statutes have been discussed and agreed with Legal Services.
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal data?   
Yes ☐ No ☒
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any environmental
or carbon matters? 
Yes ☐ No ☒
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s communications
activities? 
Yes ☐ No ☒
5.9 Risk impact 
Is there a risk impact? 
Yes ☐ No ☒
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e. does it relate
to healthcare, housing, or education services for in-Service or ex-Service personnel, or their
families, or widow(er)s)? 
Yes ☐ No ☒
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service delivery, policy,
or plan that has an impact on children and young people up to the age of 18, or on a specific
group of these? 
Yes ☐ No ☒ 
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Appendix 1 
COUNTER-FRAUD
POLICY
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[Title]  5
Appendix 1 
Document control
Title Counter Fraud Policy
Owner Ken Adamson, Chief Officer (Audit & Risk) Contact adamsonk@northlan.gov.uk
Governance Group Policy and Strategy Committee
Author Ken Adamson, Chief Officer (Audit & Risk) Contact adamsonk@northlan.gov.uk 
Revision History
Number Originator Date Review Commenced Revision description/record of change
1.0 Ken Adamson June 2023 Update and refresh of full policy 
Document Approvals
Number Governance
Group
Date approval granted Date approval to be requested 
(if document still draft)
1.0 Policy and
Strategy 
October 2023         
Consultation Record (for most recent update)
Status of document consulted upon N/A
Stakeholders consulted/date N/A 
Strategic Alignment
The Counter Fraud strategy highlights the Council’s zero tolerance approach to fraud and outlines how fraud risks will be
managed across the organisation and how suspected or identified fraud will be managed as part of robust corporate
governance arrangements designed to enable and support the delivery of all Council ambitions and priorities. 
Next review date
Review Date October 2025 
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Counter Fraud Policy  6
Contents
1 Introduction
2 Definitions
3 Who Does This Policy Apply To?
4 Who is Responsible?
5 North Lanarkshire Council Approach
6 Joint Working
7 Fraud Awareness
8 Conclusion
Appendix A – Identified Sources of Fraud Risks for Councils
Appendix B – Flowchart for Reporting and Responding to Fraud
Appendix C – List of Related Documents  
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Counter Fraud Policy  7
1. Introduction
1.1 The Counter Fraud Policy details the Council’s approach to the prevention, detection and
investigation of fraud across all the Council’s service areas.
1.2 North Lanarkshire Council has a zero-tolerance approach to fraud, bribery and corruption
(hereafter, referred to as ‘fraud’) and implements and enforces effective systems to counter
these.
1.3 The Council expects its staff at all times to act honestly, with integrity and to safeguard public
resources for which they are responsible.  The Council aims to conduct all its business in an
honest and ethical manner and is committed to acting professionally, fairly and with integrity
in all its dealings and relationships wherever it operates.
1.4 The Council takes it legal obligations seriously and aims to uphold all laws relevant to
countering fraud.  Any instances of fraud will be investigated thoroughly and dealt with
appropriately.  Every opportunity will be taken to seek to recover any loss suffered by the
Council as a result of fraud.
1.5 The Council is committed to ensuring that opportunities for fraud are minimised wherever
practicable and, where appropriate and legal, will actively co-operate and share information
with other local authorities and public sector bodies to assist in the prevention, detection and
investigation of fraud.
2. Definitions
2.1 Fraud
2.1.1 Fraud refers to the deliberate use of deception or dishonesty to disadvantage or cause loss to
another person or party and includes a wide variety of dishonest behaviour such as theft, false
accounting, embezzlement, forgery, bribery, corruption, deception, false representation,
concealment of material facts and other dishonest actions which result in loss.  Fraud can
occur within the Council or can be perpetrated against the Council by outside parties.
2.2 Bribery
2.2.1 A bribe is an offer, promise, gift or receipt of a financial or other advantage, designed to induce
another person to act improperly in the performance of their functions, to reward them for
acting improperly or where the recipient would act improperly by accepting the advantage.
2.2.2 An advantage includes money, gifts, loan fees, hospitality, services, discounts, the award of a
contract or anything else of value.
2.2.3 A person acts improperly where they act illegally, unethically, contrary to an expectation of
good faith or impartiality, or where they abuse a position of trust.  The improper acts may be
in relation to any business or professional activities, public functions, acts in the course of
employment, or other activities by, or on behalf of, any organisation of any kind.
2.2.4 The Bribery Act 2010 is a UK-wide legislation that:
• Makes it a criminal offence to give, promise or offer a bribe and to request, agree to receive
or accept a bribe at home or abroad;
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Counter Fraud Policy  8
• Sets out a maximum penalty for bribery of 10 years imprisonment, with an unlimited fine;
and
• Introduces a corporate offence of failure to prevent bribery by persons working on behalf
of a business.
2.3 Corruption
2.3.1 Corruption is the abuse of entrusted power or position for personal gain.
2.4 Money Laundering
2.4.1 Money laundering is the process by which criminally obtained money or other criminal
property is exchanged for ‘clean’ money or other assets with no obvious link to their criminal
origins.  The aim of this activity is to legitimise the possession of such monies through
circulation and this effectively leads to ‘clean’ funds being received in exchange.
2.5 Insider Threat and Serious Organised Crime
2.5.1 Insider threat is a perceived threat to an organisation that comes from people within the
organisation who have inside information concerning the organisation’s security practices,
data and computer systems.  The threat may involve fraud, theft of confidential or
commercially valuable information, theft of intellectual property or sabotage of computer
systems.  
2.5.2 Serious organised crime (SOC) refers to criminal activity that is planned, co-ordinated and
committed by individuals or groups.  The motivation for these crimes is often financial gain. 
Examples of SOC include money laundering, fraud, bribery and corruption, cyber-crime, illegal
firearms, illegal drugs, child sexual exploitation, modern slavery and human trafficking.
2.5.3 The Council has recognised insider threat as a potential risk and has put arrangements in place
designed to prevent and manage this risk including participating in a number of multi-agency
groups to counter the threat from SOC and counter terrorism (CT) and the creation of an
internal SOC/CT Group.
2.6 Tax Evasion
2.6.1 The Criminal Finances Act 2017 created two new corporate criminal offences in relation to the
failure to prevent facilitation of UK and of foreign tax evasion.  Tax evasion is defined as the
deliberate and dishonest evasion of tax or knowingly taking steps to facilitate another person
to evade tax.  The Council would be guilty of an offence if a person commits a UK tax evasion
facilitation offence when acting in the capacity of a person associated with the Council. 
Examples of this are referenced at appendix A.
3. Who Does This Policy Apply To?
3.1 The scope of this policy extends to all employees, elected members, service users, contractors,
agencies and suppliers and other partner organisations, including the voluntary sector.
4. Who is responsible?
4.1 The Chief Executive has overall responsibility for the operations and activities of the Council. 
This includes overall responsibility to ensure that the Council’s management arrangements in
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Counter Fraud Policy  9
respect of fraud are adequate and effective and that any lessons to be learned corporately
from any fraud occurrences arising are appropriately addressed.
4.2 The Deputy Chief Executive and each Chief Officer is expected to display high personal
standards of conduct in accordance with the Chief Officers’ Code of Conduct and is responsible
for establishing and maintaining a sound system of internal control within his/her areas of
responsibility which supports the achievement of Council policies, aims and objectives.  The
system of internal control is designed to respond to and manage the wide range of risks which
the Council faces, including minimising the scope for fraud.  Chief Officers should ensure that
their employees are made aware that they should report any matter arising which involves,
or is thought to involve, a fraud or irregularity (see section 5.4 – notification).
4.3 The Chief Officer (Finance) has a duty, in accordance with Section 95 of The Local Government
(Scotland) Act 1973, to make proper provision for the administration of the Council’s financial
affairs.  Proper administration includes ensuring that an adequate system of financial control
exists and operates effectively throughout the Council.
4.4 The Chief Officer (Audit and Risk) is responsible for ensuring that the Council:
• Operates an effective control environment to, wherever possible, prevent fraud;
• Establishes and maintains an effective counter fraud policy, commensurate to the level of
fraud risk identified, including establishing appropriate mechanisms for:
o Staff to report suspected fraud risk issues;
o Reporting significant incidents of fraud to the Chief Executive and Audit and Scrutiny
Panel, acting in its role as the Council’s audit committee; and 
o Co-ordinating assurances about the effectiveness of anti-fraud arrangements to
support the Statement of Internal Financial Control and the Council’s Annual
Governance Statement;
• Disseminates the Council’s Counter Fraud Policy to all staff to ensure that they are aware
of their responsibilities in relation to preventing and combating fraud;
• Liaises on fraud matters with other relevant stakeholders, including the Risk Management
Corporate Working Group and Audit and Scrutiny Panel; and
• Ensures that vigorous, prompt and proportionate investigations are carried out where
fraud occurs or is suspected.
4.5 All Council managers are responsible for:
• Assessing the types of likely fraud risks in the areas for which they are responsible;
• Ensuring that an adequate system of internal control exists within their areas of
responsibility and that controls are operating effectively and are being complied with; and 
• Ensuring that any fraud or suspected fraud or irregularity is reported promptly.
4.6 Elected members and employees are responsible for:
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Counter Fraud Policy  10
• Complying with relevant codes of conduct, council policies and procedures (see Appendix
C for the full list of relevant policies and procedures), including declaring and registering
relevant conflicts of interest and offers of gifts or hospitality;
• Ensuring that the Council's procedures and management arrangements designed to
mitigate fraud and corruption risks facing the Council operate effectively; and
• Reporting any suspicion of fraud or irregularity promptly.
4.7 Audit and Risk is responsible for:
• Ensuring that management has considered and identified the possibility of fraud as a
business risk and has included any such fraud risks in their risk register;
• Assisting in the deterrence and prevention of fraud by examining and evaluating the
effectiveness of controls in line with the Annual Internal Audit Plan;
• Investigating reported instances/suspicions of fraud or irregularity within the Council and
reporting to the Service, Chief Executive and Audit and Scrutiny Panel on the outcome of
any investigations; and
• Notifying the Council’s External Auditors regarding all frauds over £5,000.
5. North Lanarkshire Council Approach
5.1 Managers, staff and elected members must always be alert to the risk of fraud.  The
prevention, detection and notification of fraud are the responsibility of all members, officers
and employees.  
5.2 Prevention
5.2.1 Chief Officers and managers should, in line with the Council’s Risk Management Strategy,
identify and analyse any potential fraud risks for their service area and design and implement
appropriate internal controls to mitigate those risks.
5.2.2 Internal Audit will undertake reviews to examine and evaluate the adequacy and effectiveness
of controls in line with the Internal Audit Annual Plan and in accordance with the Public Sector
Internal Audit Standards (PSIAS).
5.3 Detection
5.3.1 The Council will actively seek to detect fraudulent activity through a number of means
including:
• appropriate management oversight and review of the extent of compliance with key
management arrangements and/or the effectiveness of key controls;
• regular checks on the adequacy of internal controls and reviews by Internal Audit;
• encouraging whistleblowing by employees, Elected Members and members of the public;
and
• participating in the National Fraud Initiative.
5.4 Notification
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5.4.1 Employees
5.4.1.1 The Council accepts that, to enable the process for reporting concerns of serious wrongdoing
within the Council to have credibility, employees must have the confidence that any matter
highlighted will be treated confidentially and handled with discretion and tact.  
5.4.1.2 In the first instance, employees should report any issue or suspicion of fraud (definition
provided at section 2) or irregularity at the earliest possible stage, to their Line Manager or
Chief Officer.  If they do not feel that this is appropriate, they may contact the Chief Officer
(Audit and Risk) or email the Internal Audit mailbox internalaudit@northlan.gov.uk.  
Anonymous reports will be accepted and followed up by Internal Audit where possible,
however, this should be avoided as it could hinder the investigation if further information is
required.
5.4.1.3 Alternatively, an employee wishing to raise any matter on a confidential basis may do so using
the Council’s ‘whistleblowing’ arrangements, which are part of the Public Interest Disclosures
Policy.  This Policy is consistent with the Public Interest Disclosure Act 1998, with respect to
the disclosure of information by employees, and all matters highlighted under these
arrangements will be dealt with in confidence and in strict accordance with the terms of the
policy.  This statute protects the legitimate personal interests of staff irrespective of how an
allegation is highlighted.   The Policy is located at Whistleblowing Procedure.
5.4.1.4 Individuals who refuse to accept or offer a bribe, wish to raise concerns or report another’s
wrongdoing are sometimes worried out possible repercussions.  The Council aims to
encourage openness and will aim to support anyone who raises genuine concerns in good
faith under the Public Interest Disclosures policy.  Whilst reports of fraud/suspected fraud will
be dealt with sensitively, it may not always be possible to deal with fraud allegations on a
confidential basis, however, the Council will, wherever possible, observe the wishes of an
employee raising concerns who does not wish his/her identity to be disclosed.  
5.4.1.5 The Council is committed to ensuring that no-one suffers any detrimental treatment as a
result of refusing to take part in bribery or corruption or reporting suspicion of fraud. 
Detrimental treatment includes dismissal, disciplinary action, threats or other unfavourable
treatment connected with raising a concern.  If someone believes that they have suffered such
treatment, they should inform the officer who received the original report immediately.  If the
matter is not remedied, this should be raised formally using the Dignity at Work Policy.
5.4.2 Elected Members, Third Parties and Members of the Public
5.4.2.1 The Council is committed to dealing with any allegation of fraud brought to its attention by
Elected Members, third parties (e.g. contractors, suppliers, organisations) and members of
the public.  Any concerns in relation to fraud can be reported by email to
internalaudit@northlan.gov.uk.
5.4.3 Benefit Fraud
5.4.3.1 The Single Fraud Investigation Service (SFIS) work with the DWP and Social Security Scotland
and have responsibility for investigating Housing Benefit Fraud. All matters relating to the
allegation of fraud in respect of Housing Benefit should be reported directly to the DWP via
the DWP online referral form, which can be found at https://www.gov.uk/report-benefit-
fraud or via the Scottish Fraud Hotline on 0800 158 2071.    Further information on reporting
benefit fraud can be found here.
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Counter Fraud Policy  12
5.4.3.2 Fraud referrals from Council staff should initially be made to the Council’s Appeals and
Adjudication team by telephoning 01698 403218 where the report will be added to the official
SFIS referral form and passed for investigation.  
5.5 Procedure for Managers Notified of Fraud
5.5.1 Managers and Chief Officers notified of instances of fraud or irregularity must immediately
notify the Internal Audit Section at internalaudit@northlan.gov.uk.
5.5.2 On being informed by an employee of a fraud/suspected fraud, it is important that the
manager receiving the information deals with it appropriately.  In particular, the manager
should:
• Deal with the employee giving the information in a way that shows that their concerns are
being taken seriously;
• Not belittle or dismiss the information;
• Respect, as far as possible, the confidentiality of the employee;
• Attempt to identify where any evidence may be but should not attempt to obtain it, or
question anybody;
• Follow the procedure for passing the information on, namely to the Chief Officer or Internal
Audit
5.5.3 Line managers should not conduct their own investigations before informing Internal Audit as
this may compromise any later investigation, invalidate evidence and consequently enable
someone who has committed fraud to avoid punishment.
5.5.4 Circumstances may require the temporary relocation or suspension of an employee.  Such
decisions rest with the appropriate Chief Officer and must be in accordance with relevant
Council policies including the Discipline Policy.  It is recommended that Employee Relations
are consulted before a member of staff is suspended.  They are also available to provide
relevant HR advice at all stages of a fraud investigation.  In circumstances where an employee
is suspended, he or she should be escorted from the premises immediately, only being
allowed to remove personal belongings under supervision.  All IT devices held by the employee
should be retrieved and the employee’s access to the Council’s network should be suspended. 
Internal Audit must be advised of any such action taken by the Chief Officer as soon as
possible.
5.6. Investigation
5.6.1 The Chief Officer (Audit and Risk) is responsible for determining what course of action should
be taken when allegations or concerns of possible fraud are brought to his attention.  The
course of action taken will depend greatly on the specific nature of the allegations.
5.6.2 Internal Audit’s role in relation to fraud is to act as an independent investigator to establish
whether there is any substance to allegations made.  This role includes establishing the facts
as far as possible, quantifying any loss, identifying any control weaknesses or failures,
recommending improvements to address control weaknesses, providing a written factual
report on the fraud/suspected fraud to the relevant Chief Officer and attending any
subsequent disciplinary proceedings, where appropriate, in the role of witness.
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Counter Fraud Policy  13
5.6.3 Once Internal Audit has been informed and has ascertained the relevant background
information, a decision regarding the approach to the investigation will be taken by the Chief
Officer (Audit and Risk) or his nominated representative.  The audit approach to the
investigation of a potential fraud is likely to vary depending on the nature and complexity of
the fraud, the number and seniority of employees involved and the nature of the Service in
which the suspected fraud has occurred.
5.6.4 The Council’s Financial Regulations and approved Internal Audit Charter give Internal Audit
staff unrestricted access to all Council records and authority to enter all Council premises or
land at all reasonable times.  Internal Audit staff can also require and expect to receive any
explanations from Council staff as considered necessary to fulfil their role and responsibilities.
5.6.5 As part of any fraud investigation, Internal Audit may require to interview Council employees. 
This may take the form of a general fact-finding interview or the employee may be called to
an investigative interview to answer questions specifically in relation to the alleged or
suspected fraudulent activity.  In the latter case, the employee will be notified in advance of
his/her right to Trade Union or other representation at the interview.  In either type of
interview, the employee will be advised of the reasons for the interview and, where
appropriate, cautioned by Internal Audit staff, thus ensuring any statement taken and
subsequently used as evidence in disciplinary proceedings or in court, will not be rejected as
inadmissible.
5.6.6 Two officers will always be present when conducting any such interviews, one asking
questions and one taking notes.
5.7 Reporting
5.7.1 On completion of an investigation, a written report will be prepared by the Chief Officer (Audit
and Risk) and sent to the relevant Chief Officer detailing the findings of the investigation. 
Where possible, the report will include recommendations to improve controls, thus mitigating
the threat of similar frauds re-occurring in the future.
5.8 Investigation Outcomes
5.8.1 Fraud is a serious offence against the Council and several outcomes are possible depending
on a number of factors.
5.8.2 The Council will seek to recover any financial loss it has suffered through fraudulent or corrupt
activity, either through court compensation or by pursuing civil action.  Any party or person
committing fraudulent activity or behaviour against the Council may be subject to relevant
measures as available to the Council and other relevant agencies under the law.  These may
include warnings, recovery of losses through legal action, fines, interest charges and custodial
sentences.
5.8.3 If there is evidence to support involvement in an alleged criminal offence, the Chief Officer
(Audit and Risk) may make the decision to refer the case to Police Scotland.  Any such decision
requires to be approved by the Chief Executive.  Where the incident involves a break-in,
Services are authorised to contact the Police immediately.
5.8.4 For cases involving an employee, the Chief Officer should consult with Employee Relations
staff to consider whether any disciplinary process is required as a result of the investigation. 
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A member of Internal Audit staff who was involved in the investigation, will attend any
subsequent disciplinary hearing as a witness, if requested.
5.9 Media Control
5.9.1 The Chief Officer (Strategic Communications and Engagement) has been designated by the
Chief Executive as the appropriate officer to manage all contact with the media to ensure that
the release of information is properly co-ordinated.  No statements relating to fraud or
suspected fraud should be given or made to the press by any member of staff unless through
the Strategic Communications and Engagement team, who will liaise with the Chief Executive,
Deputy Chief Executive and the Chief Officer (Audit and Risk).
6. Joint Working
6.1 The Council participates in the National Fraud Initiative, a comprehensive data matching
exercise between public bodies to highlight potential frauds and errors.  Internal Audit plan
and co-ordinate the submission of data and investigation of matches identified.
6.2 The Council is an active member of the National Anti-Fraud Network (NAFN) and the Scottish
Local Authority Investigator’s Group (SLAIG) and liaises closely with other public sector bodies
and anti-fraud professionals to raise awareness of the risk of fraud and share up to date
information, knowledge and good practice regarding common fraud risks.
6.3 The Council, where appropriate, provides information to other public bodies which has been
requested under Schedule 2 part 1(2) of the Data Protection Act 2018 to assist in the
prevention and detection of crime.  Internal Audit co-ordinate all known requests and
maintain a log of all requests received, together with appropriate documentation.  For some
requests, Internal Audit may pass the request to another Service for responding directly.
7. Fraud Awareness
7.1 Internal Audit will undertake exercises to raise fraud awareness amongst Council employees
on a periodic basis.
8. Conclusion
8.1 The Council recognises the importance of making best use of public resources and of
demonstrating high standards of corporate governance.  The Council takes fraud seriously and
all cases of actual and suspected fraud will be vigorously and promptly investigation and
appropriate action taken.
8.2 The policy will be reviewed every two years and updated, as appropriate, to reflect any
requirement amendments. 
8.3 Recognised sources of fraud risk for Councils are included at Appendix A.
8.4 A flowchart detailing the steps for reporting and responding to fraud is contained at Appendix
B. 
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Appendix A
[Title]  15
IDENTIFIED SOURCES OF FRAUD RISKS FOR COUNCILS
Examples of fraud, bribery and corruption risks associated with Council Services
Payroll False employees; fraudulent overtime claims or expenses
Employees Misappropriation of money, equipment, expenses; time recording
irregularities; undeclared conflicts of interest
Tenancy Fraudulent applications for housing or successions of tenancy; subletting
of properties
Benefits (responsibility of
DWP)
Fraudulent applications; failure to declare sources of income or capital;
failure to declare changes of circumstances
Council tax Fraudulent applications for discounts and exemptions or council tax
support
Business rates Fraudulent applications for exemptions and reliefs; unlisted properties
Procurement  Tendering issues including conflicts of interest, collusion, disclosure of
sensitive information; attempting to influence Council processes and/or
decision-making
Payment of creditors False invoices, inappropriate changes of bank details; double invoicing
Social care fraud,
including personal
budgets
Overstatement of needs through false declaration; multiple claims across
authorities; third party financial abuse by carer, family or organisations;
posthumous continuation of claims
Schools Theft of monies
Identity fraud False identity/fictitious persons applying for services/ payments
Blue badges Use of counterfeit/altered badges; use when disabled person is not in
the vehicle; use of deceased person’s badge; badges issued to
institutions being misused by employees
Grants Claiming when not responsible; work not carried out; funds diverted;
ineligibility not declared
Cyber dependent crime Enables a range of fraud types resulting in diversion of funds, creation of
false applications for services and payments
Insurance Fraud False claims, including slips and trips
Concessionary travel
schemes
Use of concession by ineligible person
Immigration False entitlement to services and payments, sham marriages
Tax evasion Failing to identify workers/contractors that should be paid via payroll
(IR35), failure to deduct income tax at the correct rate, Construction
Industry Scheme – suppliers submitting artificially low labour breakdown
on their invoices to avoid tax being deducted on labour element 
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Appendix B
Counter Fraud Policy  16
REPORTING AND RESPONDING TO FRAUD 
All other types of fraud
bribery and corruption 
Benefit fraud
Line Management notify
Chief Officer (Audit and Risk)
Investigation and interviews
carried out 
Senior Management take
appropriate action including
disciplinary action as
appropriate 
Employee has suspicions of
fraud, bribery or corruption
Notify Appeals and Adjudications
Team
Chief Officer (Audit and Risk)
determines approach to issues
raised
Single Fraud Investigation Service
(SFIS) carry out investigation and
notify Appeals and Adjudications
Team of outcome
Notify line management
Report findings to relevant
Senior Management
Appeals and Adjudications Team
process adjudication and create
overpayment (as required)
Record details of referral on
database and notify DWP using
Single Fraud Investigation Referral
form
Appeals and Adjudications Team
decide whether to accept admin
penalty or prosecute
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Appendix C
[Title]  17
LIST OF RELATED DOCUMENTS
The following list of documents includes other existing policies, procedures and guidance notes which
touch upon issues which are of relevance, or are closely related, to fraud matters.  The list is not
exhaustive and will be subject to periodic update without requiring a formal review of this policy.
• Scheme of Delegation
• Contract Standing Orders
• Financial Regulations
• Public Interest Disclosures Policy
• Discipline Policy
• Chief Officers’ Code of Conduct
• Employees’ Code of Conduct
• Councillors’ Code of Conduct
• Acceptable Use of ICT Policy
• Information Security Policy
• Money Laundering Policy
• Policy and Procedure on Directed Surveillance, Use of Covert Human Intelligence Sources and
Obtaining Communications Data
• Procurement Journey Route maps and tender toolkit 
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North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    AMcP/KMcB/YP Date 28/09/23 
Management Rules for Council Facilities 2023 
From  Andrew McPherson, Chief Officer (Community Operations) 
E-mail mcphersona@northlan.gov.uk  Telephone 07939 280 467 
1. Background 
1.1 Management Rules are in place across North Lanarkshire Council facilities to regulate
the use and conduct of persons while on or in associated land or premises owned,
occupied, managed, or controlled by the Council to which the public have access,
whether on payment or not. 
1.2 The Management Rules were last reviewed, and revisions approved by the Council in
2013. Management Rules come into force when they are agreed by the Council and
signed by a Proper Officer of the Council unless revoked or amended by new legislation
and shall continue in force for a period of 10 years. 
Executive Summary 
The purpose of this report is to seek Committee approval of the review, revision and
adoption of the Management Rules covering Council facilities coming under the
responsibility of Enterprise and Communities and Education and Families, i.e. libraries,
museums & heritage centres, theatres, sports centres, cemeteries, parks, MOT centre and
taxi test centre, public convenience, recycling centres and town and community hubs /
community facilities.  The current rules were reviewed and approved by Council and
implemented in 2013 with a statutory ten-year review cycle thereafter.   
Recommendations 
It is recommended that the Policy and Strategy Committee: 
(1) Approve the Management Rules as reviewed and revised and listed at Appendix 1
of this Report.   
The Plan for North Lanarkshire
Priority  Improve North Lanarkshire's resource base
Ambition statement (24) Review and design services around people, communities, and
shared resources
Item 12
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1.3 For the approval of Management Rules in terms of section 112 of the Civic Government
(Scotland) Act 1982 as amended, the Council must give notice by advertisements
circulated in its area and make copies of the proposed rules available for public
inspection without payment at their offices of the: 
• Intention to make management rules.
• General purpose of the proposed rules.
• Detail a place where a copy of the proposed rules can be inspected.
• The time period within which objections can be made.
• Address to which objections may be sent. 
1.4  Within one month after the notice has first been given by the Council, any person may
notify in writing their objection and the grounds of that objection.  Before the management
rules are agreed, the Council should take into consideration any objection received and
give any objector the opportunity to be heard by the Council. 
1.5 The Management Rules for Sport and Leisure Centres, Community Centres and Cultural
Centres when part of the Council were approved in 1998.  These services were
subsequently outsourced to a Charitable Trust and in 2021 returned into the Council’s
management under Active & Creative Communities. 
1.6 Town and Community Hubs are a new addition to the Management Rules. 
1.7 The Management Rules attached within Appendix 1 have gone through items 1.3 and
1.4 and were reviewed with service input, supported by colleagues within Legal,
Corporate Communications and Equalities. 
2. Report 
2.1 Housing Solutions’ Business Intelligence Team co-ordinated the review of
Management Rules in conjunction with input from frontline services, Legal Services,
Corporate Communications and Equalities. 
2.2 A programme was set out to ensure the review and approval process was conducted
and completed within the 10-year period defined within the Civic Government
(Scotland) Act 1982. 
Public Consultation 
2.3 In line with section 112 of the Civic Government (Scotland) Act 1982 and the
programme a notice was placed in local press on 31st May 2023, identifying where the
public could view the Draft Management Rules and how to comment. 
2.4 Draft rules were made available in the Council’s libraries in each of the Community
Board areas, on the Council’s website and on the relevant Microsoft Teams area for
Elected Members. 
2.5 North Lanarkshire Council received a total of 9 written responses from the public
consultation from local businesses and other interested parties.  This resulted in 4
amendments to the publicised draft rules. 
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2.6  The main themes raised cover impacts of rules upon business users’ practices in
Council facilities, rules relating to public performances and information posting by users
in/at facilities. 
2.7 Appendix 2 sets out the representations and Services’ response to the Management
Rules public consultation. 
2.8 The final Management Rules for approval and publication incorporating the four
amendments are attached as Appendix 1. 
2.9 If approved a copy of the Management Rules will be made available for members of
the public and in the Microsoft Teams area for Members.   
3. Measures of success 
3.1  Approval and Implementation of the Management Rules. 
3.2 Enhanced perception of safety by customers and facility users and the empowerment
and safety of service staff and management.         
4. Supporting documentation 
Appendix 1 -  List of and links to all Management Rules 2023 
Appendix 2 -  Link to Management Rules Public Consultation Representations and Service
Response 
Andrew McPherson
Chief Officer (Community Operations)
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Management Rules have been considered by legal services to ensure they are fit
for purpose, enforceable and provide protocols to protect Council staff and users of
Council facilities.
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi?
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Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
Implementation of Management Rules provide controls for management of Council
facilities and associated Risks therein mitigating the potential impact to the Council. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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Appendix 1 – List of and Links to all Management Rules 
Active & Creative Communities  
Management Rules - Active & Creative Communities 
Cemeteries & Burial Grounds
Management Rules - Cemeteries and Burial Grounds 
Greenspace and Country Parks  
Management Rules - Greenspace and Country Parks 
MOT Centres, Reception Areas & Public Convenience  
Management Rules - MOT Centres, Reception Areas & Public Convenience 
Recycling Centres  
Management Rules - Recycling Centres 
Town and Community Hubs / Community Facilities  
Management Rules - Town and Community Hubs - Community Facilities 
Appendix 2 – Link to Management Rules Public Consultation Representations and
Service Response 
Management Rules Public Consultation Representations and Service
Response
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North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    AMcP/VA/CM Date 28/09/23 
Burial Space Strategy and Cemeteries Creation/Extension 
From  Andrew McPherson, Chief Officer (Community Operations)  
E-mail McPhersona@northlan.gov.uk Telephone 07939 280467 
Executive Summary 
This report presents committee with updated information on burial space needs within
North Lanarkshire, and actions proposed to provide sufficient new burial space on a
community basis. 
The Burial Space Strategy monitors annual changes in lair capacity at each cemetery and
lair sales projections allowing the council to plan ahead with the aim of providing sufficient
space before capacity runs out as close to our communities as possible. 
The original 2020-2025 cemeteries capital program contained three major projects. 
• Wishaw Area - Pather Farm New Cemetery Creation – Replaces Cambusnethan
Cemetery which cannot be extended and has a run out date of September 2026 
• Coatbridge Area - Coltswood Cemetery Extension – Run out date June 2026 
• Airdrie Area - New Monklands Cemetery Extension.  – Run out date July 2031 
Current cost estimates show these cannot all be delivered in full within the existing capital
allocation. Pather Farm Cemetery has been in design since 2017. Various factors,
including ground water levels and access restrictions have impacted on the project
resulting in several rounds of redesign work. The estimated costs have risen steeply, and
any further delays will likely lead to further increases. 
Recommendations
It is recommended that the Policy and Strategy Committee: 
(1) Acknowledge the projected demand for burial space.
(2) Note the significant capital resource required to develop burial space and the
restricted availability of appropriate land.
(3) Agree the proposed approach for prioritising delivery of new lairs as resources allow.
(4) Approve, in advance of tender returns, awarding contract to construct the new
cemetery at Pather Farm (see section 2.10 of this report).  Following tender returns
a full update will be provided to committee. 
Item 13
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1. Background 
1.1 North Lanarkshire Council has a legal obligation to provide burial space. 
1.2 The agreed Burial Space Strategy outlines the most effective ways to do this with the
aim of:
• Providing sufficient burial space within a reasonable distance of each community to
enable bereaved families to visit graves regularly and without undue cost. 
• Prioritising utilising any appropriate existing space in active cemeteries and then
extending existing cemeteries as a cost efficient and functionally effective means
of providing sufficient burial space in each community. 
1.3 Annual monitoring of burial space uptake enables the council to project ahead to
estimate future burial space needs and plan delivery of sufficient space. This identifies
several cemeteries where space is running out. A previous report to the Environment
and Transportation committee in May 2019 highlighted action needs to be taken and
that committee: 
• Agreed to secure land for the extension of New Monkland and Coltswood Road
cemeteries.
• Approved the development of a new cemetery for Wishaw at Pather Farm. 
2. Report 
Overview 
2.1 Projects designed to address the identified needs were proposed in the last capital
program, with budgets based on historic costs from previous projects. Following site
investigations and design work this budget is insufficient to enable all three sites to be
constructed. A breakdown of cost estimates is given in Table 1. 
Table 1
Project Name Current Cost Estimate
Pather Farm including design costs £5,060,000 
Coltswood Extension- including design costs £2,747,350
New Monklands Extension – including design costs £4,054,900
TOTAL £11,862,250   
The Plan for North Lanarkshire
Priority  Improve the health and wellbeing of our communities
Ambition statement (17) Ensure we keep our environment clean, safe, and attractive
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Current Capital Allocation £4,967,432 
Pather Farm New Cemetery Creation Project 
2.2 The proposed new cemetery at Pather Farm has been in development since 2017. It
will replace Cambusnethan when the main section of that cemetery becomes full
(projected Sept 2026) serving the community of Wishaw and surrounding areas.
Planning permission for the development has been secured subject to conditions,
including agreement with SEPA on proposed layout. Following a series of required
redesigns, vehicular access will now be through Pather Village and a mix of six and
seven foot deep lairs will be available. Six foot lairs allow two tiers of standard sized
coffins to be interred, seven foot lairs allow for three. The difference in available depths
is due to the water table on site and approximately 30% of the cemetery will be six foot
lairs. As detailed in the Cemeteries Management paper our operations team propose
offering a reduced lair purchase price of £800 for these six foot lairs. The projected
costs of phase 1 of the project are currently in the region of £5 million and this cost will
be confirmed when tender prices are returned Autumn 2023. Works are projected to
start on site in early 2024 and conclude the same year.  This would enable the
construction phase to finish six months before space in Cambusnethan is projected to
run out and offer approximately 10 years of capacity.  A phase 2 can be delivered to
the south east of phase 1 and would deliver a further 10+ years capacity with
development costs being significantly lower for phase 2 as all the major infrastructure
will be delivered through phase 1.   
Coltswood Cemetery Extension 
2.3 Coltswood Cemetery is projected to run out of burial space in June 2026. The extension
of the site into land at Morven Street is currently in design. Site investigations have
highlighted issues with made up ground and contamination which require further
investigation to assess the viability of the project. Estimated costs for the whole project
are currently £2.7million. The proposed phase 1 costs are estimated at £1m. Delivery
could start late 2024, depending on site viability and budget availability. 
2.4 To reduce the risk of burial space running out for this community, while the external
extension is still being assessed, the cemeteries team are proposing opening up 
additional burial space through changes to the soft landscaping design of the existing
cemetery. This could provide approx. 600 additional lair spaces equating to 5+years
burial space.  The mature trees surrounding the cemetery will be retained but creating
the new lairs will involve the removal of some existing shrubs and semi mature trees
along with ad hoc memorialisation that has been placed upon them.  This will be done
as sensitively as possible, but as these are not lairs there are no records of the
memorialisation.  Social media channels, community boards and on-site notices will all
be used to raise awareness of changes along with engagement with residents who
identify with the memorialisation. 
New Monklands Cemetery Extension 
2.5 New Monklands Cemetery is projected to run out of burial space in July 2031. The
extension of the site into nearby farmland acquired by the council is in the early stages
of design and ground investigation. The estimated costs for the whole project are £4
million and the proposed phase 1 costs £0.74m. 
Bedlay Cemetery Extension 
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2.6 Bedlay Cemetery is currently closed to new burials. A potential extension site has been
identified and provisional planning permission granted however the site is not owned
by the council and further progress requires the conclusion of a Section 75 agreement
linked to the development of neighbouring land. Progress on this is currently stalled
with no active negotiations in place with house builders. Planning permission for the
potential extension was renewed in June 2023 so the council is in a position to progress
with plans at such time as the development progresses provided resource is available
in the capital programme. 
Cambusnethan Faith Section 
2.7 The Muslim and Faith section of Cambusnethan has capacity to continue to operate
until 2043 but will require investment from the capital program to continue with
installation of headstones foundations and paths. 
Bothwellhaugh Cemetery Extension 
2.8 Projected run out date for currently developed space in phase 1 of this cemetery is April
2027, however within phase 1 there are existing areas which can be delivered by
adding foundation strips for headstones. If capital resources allow this could extend run
out dates at this site to 2033. 
Eastfield Cemetery Replacement 
2.9 This site currently has a forecast run out date in 2029. Adjacent council land appears
highly unsuitable for extension due to geotechnical issues and an alternative new
cemetery for this community should be considered. The service will start to work with
property colleagues to identify possible sites. 
Proposed approach to prioritisation. 
2.10 The service has considered not only the revised run out dates for burial space but also
the anticipated risks associated with costs and timescales for delivery of projects to
address this identified need. Committee is asked to approve the following
recommended approach: 
• Continue to construction phase of Pather cemetery.  Tender returns for this project
are due to be returned autumn 2023 and would be awarded, subject to affordability
and a report to committee providing details of the award once complete. 
• Continue with site investigations and design for Coltswood and New Monklands
cemetery extension projects as budget allows and seek to utilise all appropriate
space in existing cemetery footprints. 
2.11 As resources allow in the new capital programme the service will seek to: 
• Finalise design and enter into construction of Coltswood and New Monklands
Cemetery external extensions, or investigate alternative sites if required. 
• Action internal extension plans for Cambusnethan Faith Section, and
Bothwellhaugh Cemetery.
• Investigate alternative sites to replace Eastfield cemetery.
• Design and construct Bedlay Cemetery if and when S75 concluded. 
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3. Measures of success 
• Burial space available within reasonable reach of each community.
• Burial provision achieved in the most cost-effective manner possible.     
4. Supporting documentation  
Appendix 1:  Cemetery run out dates from Burial Space Strategy data – updated April
2023. 
Andrew McPherson
Chief Officer (Community Operations) 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
In order to deliver the full program additional capital resources are required. Should
Pather tender costs exceed the estimate it will not be achievable within the current
capital programme 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact
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Page 317

Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
If the full program is not deliverable communities may need to travel further,
increasing funeral poverty.
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐
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Appendix 1 – Burial Space Strategy run out dates across cemeteries 
Cemetery Area served Runout Date of
Developed
Lairs (April
2023)
Runout Date of
Lairs being
Developed
During 2023/24
Potential
Additional Life
Span
Runout Date of
Developed
Lairs +
Potential lairs
Bedlay
Cemetery
Northern
Corridor
Closed at
present time for
new lairs
- Extension could
be developed,
subject to
section 75
agreement with
developer,
currently
redirecting
burials to other
cemeteries
Approx 20
years capacity,
once developed
Pather Farm
Cemetery
Wishaw and
surrounding
area
In development - Procurement
underway for
construction to
commence
spring 2024 and
completion
autumn 2024
Approx 10
years capacity
in Phase 1,
once developed
Coltswood
Road Cemetery
Coatbridge and
surrounding
area
Jun-2026 - Extension
under
investigation
Feb-2036
Cambusnethan
Cemetery
Wishaw and
surrounding
area
Sep-2026 - None Sep-2026
Cambusnethan
Cemetery
Muslim Burial
Space
Southern area Mar-2027 - Further
development of
remaining
Muslim area
May-2043
Bothwellhaugh
Cemetery
Motherwell,
Bellshill and
surrounding
area
Apr-2027 May-2031 Phased
development
within cemetery
boundaries
Jun-2049
Eastfield
Cemetery
Cumbernauld
and
surrounding
area
Feb-2029 - Alternative sites
required.
Jul-2062
Kilsyth
Cemetery
Kilsyth and
surrounding
area
Feb-2031 - Development of
lairs along
northern wall of
existing
cemetery.
Jan-2036
New Monkland
Cemetery
Airdrie and
surrounding
area
Jul-2031 - Area to north Jan-2053
Benhar
Cemetery
Shotts and
surrounding
area
May-2035 - Potential
extension into
council-owned
land to north
Aug-2086
Eastfield
Cemetery
Muslim Burial
Space
Northern area Jul-2116 - Potential to
include in wider
cemetery
extension
above
Jul-2116 
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Page 319

North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref AMcP/VA Date 28/09/23 
Cemeteries Management Update 
From  Andrew McPherson, Chief Officer (Community Operations)  
E-mail McPhersonA@northlan.gov.uk Telephone 07939 280467 
1. Background 
1.1 Memorial Stabilisation is a high priority for North Lanarkshire Council following the
lessons learned from the fatal accident in Glasgow City Council in 2015.
Executive Summary 
The purpose of this report is to provide an update on changes to memorial management
to improve health and safety across the authority and to outline proposed improvements to
cemetery infrastructure, management and operations. 
Recommendations 
It is recommended that committee: 
(1) Endorses the progress in addressing the risk associated with unsafe memorial
stones.
(2) Endorses progress in making Health & Safety improvements across all cemeteries.
(3) Endorses the proposed new management rules to restrict the height of memorials.
(4) Endorses progress in increasing choice and affordability of interment options.
(5) Approves a range of new burial options and charges.
(6) Approves changes to summer funeral appointments.
(7) Approves differential charges for Saturday and Public holiday interments.
(8) Approves the permanent closure of a number of cemetery toilets.
(9) Approves the removal of armistice wreaths in the last two weeks of March.
(10) Notes delivery of infrastructure improvements across a number of cemeteries.
(11) Endorses a trial of biodiversity enhancements in selected areas of old lairs and
cemetery margins. 
The Plan for North Lanarkshire
Priority  Improve North Lanarkshire's resource base
Ambition statement (17) Ensure we keep our environment clean, safe, and attractive
Item 14
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1.2 A previous report to committee in August 2022 outlined our approach to memorial safety
and undertook to bring a further report to committee in 2023.
1.3  A restructure in 2021 increased the Cemetery Asset team to five FTE. Their initial priority
has been the trenching of headstones which have been ‘orange-fenced’.  These are
classed as Category 1 in terms of risk and when found immediate action is taken to
fence and then, as soon as possible, trench these stones. Work within this area
continues and the estimated completion date for all known Category 1 headstones is
late 2023. 
1.4  In recognition of the importance which cemeteries are held within the community,
additional permanent funding was provided to the service as part of the budget setting
process for 2023/24. This additional funding has allowed the recruitment of an additional
8 cemetery asset operatives to undertake additional memorial inspection and
stabilisation during the winter months.  It is anticipated by Spring 2024 we will be able
to instigate an ongoing pro-active inspection and remediation policy aiming to mitigate
memorial risk as it is discovered, which will follow the Scottish Government memorial
management guidance issued in 2019. This revised policy is dependent on
improvements being brought forward through the current Digital NL sprint. This should
ensure that instances of memorial fencing and banding remain low, and regular progress
reports will be brought to committee. 
1.5 The 2023/24 budget also awarded funds for four additional gravediggers.  This
additional resource, combined with the cemetery asset operatives, will allow the
maintenance and grass cutting of all cemeteries to be undertaken exclusively by the
cemeteries team as opposed to the Land Services team. Although the principle of cutting
all grass to a similar frequency and standard was a sensible one, in practice it has
become very clear that the grass covering the cemetery of a loved one cannot, and
should not, be treated the same as that of a general greenspace site.
1.6 At the same time as addressing safety concerns within the existing cemeteries assets,
there is also a need to improve regulation of the memorial work that is undertaken by
external companies to reduce the risk of reintroducing any safety concerns. 
1.7 While the majority of memorial risk lies within the older cemetery estate, a recent incident
where a large newly installed headstone failed with potentially fatal consequences, has
led to a review of both the memorial masons’ permits and attendance, and the
management rules for memorialisation within cemeteries.  Although the service has an
open gate policy to allow grieving families unrestricted access to their family lair, this
should not be extended to any third parties undertaking headstone erection work within
the cemeteries and they should always be under the supervision of council employees. 
1.8 A report to Environment and Transportation committee in February 2022 highlighted the
issue of lawn memorialisation outwith the 12-inch area in front of the headstone that is
allowed in the management rules. The report highlighted the issues this presents for
efficient maintenance, and committee agreed that enforcement of management rules
should take place where this is an issue. 
1.9 Funeral costs remain a concern for families and a greater range of choice in interment
options can assist families in making choices about a fitting end of life tribute that is
affordable.  The service has reviewed practice across the country to inform this report
and proposes to start to introduce a greater range of interment options as appropriate
and deliverable across our cemeteries.  This will also assist in efficient use of our
cemetery space and potentially reduce the pressure on burial space. 
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1.10 Charges for Saturday and public holiday interments are currently the same as weekday
services. Many burial authorities across Scotland charge a premium for Saturday and
public holiday interments to reflect the higher staffing costs incurred. In the current
financial climate this is a burden on the service that can be mitigated by establishing a
higher charge for these appointments in cemeteries. 
1.11  Toilets have been closed since the pandemic, and the service has been unable to reopen
across all sites due to costs of upgrading toilets facilities to be fit for purpose and difficulty
in recruiting cleaning staff to take up limited hours in sometimes harder to reach
locations. 
1.12 As part of the 2022/23 budget a one off spend of £975K was awarded to cemeteries to
improve infrastructure and assist long-term maintenance. The service has completed
spend across several cemeteries. 
1.13 Our cemeteries represent a considerable land holding of the council and have the
potential to contribute significantly to our Local Biodiversity Action plan. We have a
Cemeteries and Burial ground plan, and the council have committed to the objective of
considering management changes to conserve and enhance biodiversity in
cemeteries.  Other authorities are improving their cemeteries for wildlife with new
management case studies across the country.  Any change in management regime
needs to be acceptable to cemetery visitors and we will consider emerging best practice
around engaging with the diverse community that uses cemeteries and explaining the
benefits of naturalised management in certain areas. 
2. Report   
Memorial Stabilisation Progress 
2.1 Memorial stabilisation is progressing toward the trenching of all current orange fenced
memorials. We currently have approximately 500 stones with orange fencing and the
memorial team are working towards completing this by 1st September 2023. 
2.2 The second phase of memorial stabilisation is to identify and contact lair holders for
smaller memorials that have been banded due to being identified as unsafe when a
neighbouring lair has been opened for an interment. A stone is banded using stakes
either side of the memorial and a banding around them to aid stability. There are
approximately 800 banded memorial stones. The completion date for this is 31st
December 2023.
2.3 The provision of the additional 8FTE as part of the investment within cemeteries has
allowed acceleration of these remedial works.
Improvements to Health & Safety 
2.4  North Lanarkshire Council’s open gate policy in cemeteries has allowed contractors,
clients, and members of the public unlimited access. Councils have statutory duties to
ensure the health and safety of employees and visitors in burial grounds both in terms
of the Health and Safety at Work etc Act 1974 and the Occupiers Liability (Scotland)
Act 1974. Ensuring that memorials are in a safe state is a vital part of adhering to these
duties and that necessarily includes having oversight of work which is conducted to
memorials.
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2.5 The service operates a Memorial Mason Registration Scheme which aims to establish
a uniform and best practice standard of workmanship and working practices throughout
all North Lanarkshire Council's cemeteries and churchyards. The scheme addresses
the standards needed for the installation, repair, and maintenance of memorials, both
new and existing. It ensures health and safety, and administrative requirements are
met, with a view to producing a common approach at every cemetery or churchyard
under the Council’s management. 
2.6 Following an internal Health and Safety review of memorial management, it has been
agreed that there must be a Council employee present on site when masons are
arriving to start work that involves erection, removal, or stabilisation of a memorial.  On
arrival, the Memorial Mason will present their Permit to Work and Fixer’s Licence to the
chargehand who will then ensure that the mason is attending the correct lair and, where
applicable, a suitable foundation has been installed ready for the erection of a
headstone.
2.7 No headstone erection, stabilisation or removal works will be permitted in the absence
of a chargehand which will prevent any memorial works on site over the weekend when
no chargehand cover is available. The majority of this work undertaken by masons is
delivered Monday to Friday so this will have limited impact on the industry, but it will
remove the previous risk that existed when masons attended cemeteries at the
weekend to undertake works without any supervision.  Masons will be permitted to
undertake engraving and lettering works at the weekends, provided they have attended
with their permit, and confirmed the work location with the chargehand on the Friday
preceding or by arrangement on a Saturday if there are staff available. This scheme
has been in place since early 2023 and is being proposed to be formalised through the
management rules consultation.  Memorial masons are currently working successfully
with this change. 
Permit to Work Application Process
2.8 As part of the corporate move to digital processes, we will be moving the issuing of
memorial permits online as opposed to the current phone booking system. 
2.9  Moving to online booking will enable recording and issuing permits, booking
appointments and co-ordinating the memorial masons coming into the cemeteries
through one system. This will give the service a better overview and control of the
memorial work being carried out within cemetery premises. 
2.10 This process has been trialled in two cemeteries and initial issues around the booking
process resolved in discussion with participating memorial masons. This will be rolled
out to all cemeteries once a digital solution is fully in place. 
Management rules
2.11 A review of management rules across the council has taken place.  The review has
taken the opportunity to improve the clarity of the management rules and ensure
updated rules are included.  
2.12 In addition to the statutory consultation, the service undertook additional consultation
with memorial masons to gain feedback on the management rules.  A drop-in session
was arranged at Strathclyde Park on 6 June 2023 and all registered memorial masons
were contacted to advise of drop in arrangements, hard copy consultation via libraries
and the web location of the online consultation.  At the drop-in event, one query was
raised regarding the proposed new rule to introduce a memorial height restriction of 4
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ft with a suggestion that 5ft would be more acceptable as it would have only limited
effect on the choice offered and would allow companies to utilise existing stock. Further
written comments were also received highlighting issues of customer choice and
existing stock. The service has looked at practice across Scotland and has amended
the proposed rules changing the restriction to new memorials to 1500m (approx. 5ft) in
height. Restriction to 1500mm still greatly reduces the liability of memorial failure in
cemeteries, while providing a range of choice in line with the Charter for the Bereaved.  
Burial Choice
2.13 Giving a greater range of burial choice enables families to have a range of choice for
both end-of-life preference and financial consideration.  Across Scotland, authorities
are now offering a wider range of options for full coffin burial and interment of cremated
remains.
2.14 Additional burial ground is increasingly hard to find within council resources due to the
constraints such as drainage, previous mineral working, slope, access for communities
etc. Land identified as suitable often has competing priorities such as housing or
leisure. A wider range of choices also allows the service to better utilise space in
existing and new cemeteries. With identification of additional burial space becoming
increasingly challenging this is an important step in becoming more environmentally
responsible in our use of land for interment.
2.15 In developing new cemeteries, cemetery extensions and areas within existing
cemeteries, the service intends to explore the use of cremation remains only plots
which will be smaller in size, columbarium for cremated remains and lairs for single or
two coffin burials and gardens for scattering ashes. Previously we have designed
cemeteries around the ability of lairs to accommodate 3 full coffins, which restricts
which areas of a cemetery can be developed. Committee is asked to approve these
principles of greater choice in burial options for future developments and a further paper
will be presented to Committee when further detailed proposals are available. 
Changes to Fees and Charges
2.16 Outwith the standard lair charges currently in place, the service has looked at charges
for cremated remains, single/two coffin lairs and columbaria in other authorities and
balanced this with the desire to give families affordable alternatives and encourage
sustainable choices in burial preferences.
2.17 As detailed above, the costs associated with funerals on a Saturday or public holiday
come at an increased cost to the service through the necessity of overtime payments
etc. The majority of other local authorities apply an additional charge for funerals on
such days and it is proposed that this uplift is now also applied within our own cemetery
facilities. 
2.18 Table 1 below provides details of the proposed charges to reflect the proposals in
paragraphs 2.17 and 2.18 above: 
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Table 1
Service Provision Fee Notes
5-foot depth lairs (up to
two interments)
£800 Option to purchase two
adjoining plots to be
allowed if only one
interment possible
Cremated remains lair (up
to 6 interments
£540 New burial option
(currently only a full lair
purchase available) 
Scattering ashes in
communal rose garden
£40 New burial option
(currently only scattered
where a full lair is
purchased)
Uplift in charges for
Saturday and Public
Holiday interments
25% uplift on interment
fee
Currently no uplift applied 
2.19 To provide context to how our current charges compare to other authorities, Table 2
shows the current combined charges for new coffin lair purchase and first interment.
Table 2 Coffin Interment
Burial Authority  Coffin lair
purchase
(£)
Coffin interment
(£) 
Total Cost (£)
City of Edinburgh 1515.00 1322.00 2837.00
East Renfrewshire 1391.87 1245.00 2636.87
City of Glasgow 1481.00 1103.00 2584.00
East Dunbartonshire 1321.00 1088.00 2409.00
Aberdeenshire 1248.00 1091.00 2339.00
South Lanarkshire 1308.82 967.91 2276.73
North Lanarkshire 1083.00 1059.00 2142.00
Midlothian 1140.00 992.00 2132.00
Scottish Borders 1227.80 877.00 2104.80
West Dunbartonshire 1178.00 904.00 2082.00
Dundee City* 1424.00 625.00 2049.00
Argyll and Bute* 1103.00 936.00 2039.00
Inverclyde 1050.15 974.70 2024.85
Aberdeen City 1100.00 918.00 2018.00
Perth and Kinross 962.00 1003.00 1965.00
East Lothian 1010.00 950.00 1960.00
Moray 906.58 1044.58 1951.16
Clackmannanshire 991.00 960.00 1951.00
Renfrewshire 999.50 913.00 1912.50
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Highland 894.00 959.00 1853.00
South Ayrshire 919.00 919.00 1838.00
Dumfries and Galloway 910.00 910.00 1820.00
Stirling 562.30 1242.40 1804.70
North Ayrshire 902.00 846.00 1748.00
Falkirk 922.00 822.00 1744.00
Fife (Kirkcaldy/Dunfermline) 868.00 836.00 1704.00
West Lothian 808.33 771.54 1579.87
Angus 718.80 772.00 1490.80
East Ayrshire 637.00 665.00 1302.00
Orkney Islands 661.00 605.00 1266.00
Shetland Islands 653.94 609.23 1263.17
Western Isles 600.00 475.00 1075.00
Scottish LA Average 1015.53 918.92 1934.45 
2.20 To provide context on how our proposed new charge for a cremation lair compare to
other authorities, Table 3 shows the current combined charges for new cremation lair
purchase and first casket interment. 
Table 3 Cremation Casket Lair and Interment
Burial Authority Cremation
casket
lair
purchase
(£)
Cremation
casket
interment
(£)
Total Cost (£)
Scottish Borders 1227.80 336.00 1563.80
East Dunbartonshire 676.50 516.00 1192.50
East Renfrewshire 805.56 375.71 1181.27
City of Edinburgh 892.00 281.00 1173.00
Aberdeen City 814.00 321.00 1135.00
West Dunbartonshire 891.00 199.00 1090.00
Dundee City 842.00 200.00 1042.00
Aberdeenshire 767.00 251.00 1018.00
City of Glasgow 683.00 324.00 1007.00
Midlothian 534.00 341.00 875.00
North Lanarkshire 540.00 290.00 830.00
Stirling 482.20 336.30 818.50
Clackmannanshire 538.00 267.00 805.00
Falkirk 582.00 223.00 805.00
South Lanarkshire 502.50 268.78 771.28
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Moray 520.61 246.84 767.45
Inverclyde 578.60 163.20 741.80
North Ayrshire 495.00 239.00 734.00
Highland 481.00 224.00 705.00
Dumfries and Galloway 482.00 223.00 705.00
East Lothian 442.00 248.00 690.00
South Ayrshire 478.00 201.00 679.00
Angus 409.00 246.70 655.70
Fife (Kirkcaldy/Dunfermline) 365.00 279.00 644.00
Shetland Islands 326.96 304.61 631.57
East Ayrshire 427.00 163.00 590.00
Argyll and Bute 227.00 211.00 438.00
West Lothian 232.36 166.46 398.82
Renfrewshire 0.00 258.00 258.00
Perth and Kinross 0.00 232.00 232.00
Orkney Islands 0.00 175.00 175.00
Western Isles 0.00 170.00 170.00
Scottish LA Average 507.57 258.77 766.33 
2.21 To provide context on the new burial choices outlined above, table 4 provides
information on other authorities’ charges where these are published through webpages.
Some authorities only have data for one service and rather than reproduce all these, a
Scottish average of the data available has been provided.
Table 4
Burial Authority 
Cost of 6ft Lair or
smaller lair  (£) 
Scattering of
Ashes (£) 
Weekend Uplift
(%) 
Dundee City 1424.00 54.00 50%
South Lanarkshire 1250.00 39.00 10%
Scottish Borders 1227.00 65.00 15%
Argyll and Bute 1103.00 162.00 50%
Highland 894.00   50%
North Lanarkshire 800.00 40.00 25%
Perth and Kinross 481.00 75.00  
Fife
(Kirkcaldy/Dunfermli
ne) 329.00   50%
Shetland Islands 326.00 201.00  
South Ayrshire 201.00   50%
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City of Edinburgh   245.00 25%
City of Glasgow   93.00  
Scottish LA
Average 803.50 90.45 41% 
2.22 The service still operates as a subsidised service with approximately £1.3M of revenue
expenditure not recovered through fees.  To reach full cost recovery a combined new
lair and first interment costs would be in the region of £3200 and a new cremation lair
and casket interment in the region of £940.  Implementing these new choices may lead
to a shift in burial preferences which would require a dynamic approach to pricing
structure and staff resources.  A recent survey through the Scottish Bereavement
Benchmarking Group show that only one authority is operating at full cost recovery,
and it is not clear if this includes ground care. 
Changes to summer hours to standard year-round service
2.23 Previously the cemetery service offered Mon – Friday 3pm burial slots April to October
and 12 noon slots on Saturdays. These slots are becoming increasingly hard to staff
as they depend on non-contractual overtime to enable staff to complete the interment
process. This can be as much as 6 hours for a Saturday 12pm appointment. Staff
consultation has indicated that there is increasing reluctance to take on these additional
hours. A review of uptake of these slots over the last two years has shown a low uptake
with less than 2 slots per month requested for 3pm in total across our cemeteries and
less than one Saturday 12 noon slot per month requested. 
2.24 The committee is asked to approve a year-round schedule with the latest appointments
being 2pm on weekdays and 11am on Saturdays. 
Significant days of family remembrance 
2.25 It is recognised that there is a significant attendance at our cemeteries on Mother’s Day
and Father’s Day as well as around Christmas and Easter with families visiting loved
ones. The committee is asked to note that the cemetery teams are now well aware of
this increased usage over these periods and every attempt will be made to ensure that
the cemeteries are well presented at this time and the additional FTE will assist in the
enhanced resourcing over this time.
Cemeteries Public Toilet Facilities
2.26 All cemetery toilets were closed during the pandemic. The service has faced challenge
in reopening public toilets in cemeteries due to the aged state of some facilities and the
require for upgrade to reach an acceptable standard. In addition, our Facility Services
team have difficulty in recruiting cleaning staff to the short hours contracts in sometimes
harder to access sites. As visits to cemeteries are generally of short duration, the
service proposes to permanently close all cemeteries toilets that are no longer fit for
purpose with the exception of those recently upgraded facilities at Bothwellhaugh and
Coltswood which would remain open. 
Cemeteries upgrades 
2.27 Following one off spend allocated to cemeteries in financial year 2022/23, a number of
improvement works have taken place. To date the following projects have been
completed:
• Holytown Cemetery wall. 
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• Red Ash paths topping up in various cemeteries. 
• Eastfield Cemetery, Cumbernauld - Drainage section D.
• Various smaller scale design, drainage and path finishes across several
cemeteries.
• Bothwellpark path works. 
• Cambusnethan Pathworks/drainage at section G.
• Kilsyth cemetery drainage.
• Property Repairs. 
The following works are in development to complete spend this financial year
• Old Monkland drainage.
• St Patricks's phase 3 drainage.
• Bothwellhaugh foundations within section D.
• Cambusnethan Reconstruction of footpaths including gullies and drainage.
• Cambusnethan Pathworks and drainage at section K.
• Cambusnethan infrastructure to enable additional lairs. 
In addition, the service has been awarded £250K to make upgrades to staff bothies
and ensure the expanded workforce has fit for purpose welfare facilities. 
Armistice wreaths 
2.28 A motion was passed by full council on 16 December 2021 stating that “This Council
understands that Remembrance Sunday is a poignant and moving day of reflection
when we commemorate the great sacrifices of our servicemen and women who paid
the ultimate price in defending our country at home and abroad. Further understands
that it can be upsetting to residents when memorial wreaths are left to deteriorate over
a period. Therefore, a paper will be brought to the appropriate committee with a suitable
recommendation for the sensitive and appropriate time for the removal of memorial
wreaths by Council colleagues”. 
2.29 At present the removal of wreaths is currently undertaken at the discretion of the service
and can vary depending on the severity of weather. Following observations of the
appearance of wreaths in late winter 2022 and early 2023, the service proposes that
armistice wreaths will be removed during the last two weeks of March across all
memorial sites. 
Biodiversity enhancement
2.30 To contribute to the council objective of management changes to enhance biodiversity
in cemeteries, the service proposes to trial wildflower sowing and naturalised
management in the oldest section of St Joseph’s cemetery and in edge areas not
suitable for lair space in Bothwellhaugh cemetery. The project will also consider other
nature recovery interventions such as bat and bird boxes. The project will start with
raising awareness amongst cemetery visitors of the proposals and working with
cemetery chargehands to identify the most appropriate areas and management
regimes. Care will also be taken to ensure onsite information is in place to explain the
management changes as they are implemented.  Full funding is available through the
Scottish Governments Nature Recovery funding. 
3. Measures of success 
• Improvements in health and safety and management across all cemeteries. 
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• Communities access a wider choice of burial options.
• Overall improvement in the appearance of cemeteries and memorials across
the North Lanarkshire area. 
Andrew McPherson
Chief Officer (Community Operations)
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
The proposed charges will have an impact on income.  We have reviewed the
charges with finance and benchmarked against other authorities and anticipate the
changes will have a limited but positive impact on overall revenue costs
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact?
Legal Services have advised on the changes to the memorial masons registration
scheme and Management Rules and any impacts to the council
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact
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Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
The memorial inspection programme is part of the current Digital sprint in
Greenspace and digital solutions are being identified to improve the inspection and
remediation process 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☒
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Increased burial choice may reduce the demand for full lair burial which would have
an environmental benefit for land use.
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
The updated management rules will be promoted through all channels.
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed?
Progress on memorial remediation and forward planning has reduced a key service
risk.
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
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If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref RMcG/LS   Date 28/09/23 
Strengthening links between Universities and NLC 
From  Ross McGuffie, Chief Officer, Health and Social Care for North Lanarkshire  
E-mail ross.mcguffie@lanarkshire.scot.nhs.uk Telephone 01698 858143 
1. Background 
Executive Summary 
This report provides an update on discussions to formalise explicit links between North
Lanarkshire Council (NLC) and the University of Strathclyde (UoS) and Glasgow
Caledonian University (GCU).  Going forward it is intended that this partnership could
potentially be extended into other areas of related interest. 
Recommendations 
It is recommended that the Policy and Strategy committee: 
(1) Approve the Memorandum of Understanding (MoU) document setting out the
partnership arrangements between NLC and UoS.
(2) Approve the Memorandum of Understanding (MoU) document setting out the
partnership arrangements between NLC and GCU.
(3) Approve the approach to progress a similar MoU with the University of the West of
Scotland (UWS).
(4) Approve that NLC seek University status in conjunction with NHS Lanarkshire
(NHSL) for the Health and Social Care Partnership.
(5) Endorse the aspiration to continue to work with the universities with the potential to
gain university status for the council going forward. 
The Plan for North Lanarkshire
Priority  Improve North Lanarkshire's resource base
Ambition statement (23) Build a workforce for the future capable of delivering on our
priorities and shared ambition
Item 15
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1.1 The councils Programme of Work (PoW) to 2028 as approved at Policy and Strategy
committee on 16 March 2023, sets out the council’s renewed strategic direction and
outcomes.  It recognises that, to evolve our approach to the Programme of Work, public
services and their partners must go much further in their collective thinking, and action,
to better support people and communities, their needs, aspirations, capacities, and
skills.  This links directly to the proposal within this paper to work with University
partners to deliver for our communities. 
1.2 Specifically within the PoW, the item “Brighter Futures” sets out to prepare young
people and the wider community for the future through an interconnected programme
covering specialised education, voluntary work and enterprise which will give them the
skills, knowledge, and confidence to successfully transition to further education, training
or employment. The programme will shape innovative employment pathways and
maximise key industry growth sectors to boost North Lanarkshire's economy, providing
opportunities to develop real-world job skills. 
1.3 The Care Academy which now sits under the Brighter Futures PoW is continuing to
evolve.  As detailed at Policy and Strategy in March 2023, a MoU has been signed
between North Lanarkshire Council, South Lanarkshire Council and NHS Lanarkshire
requiring all parties to work together to attract, retain, develop and support a workforce
for the future passionate about working in Health and Social Care. 
1.4 Directly related to this work is a series of discussions which have taken place over the
past 18 months by the Chief Officer Health and Social Care for North Lanarkshire to
identify opportunities that may exist to form a partnership arrangement between the
council and the UoS and GCU.  The same discussions have also been taking place
with the South Lanarkshire Health and Social Care Partnership. 
1.5 This follows an established formal Strategic Partnership Agreements which are in place
between NHS Lanarkshire and University of Strathclyde and Glasgow Caledonian
University that encompass all areas of health care, including the health care
responsibilities managed and delivered through both Lanarkshire HSCP’s.  These
agreements provide a framework for discussing and agreeing to implement a range of
initiatives of mutual interest in healthcare, including research projects, secondments of
staff, student recruitment and projects, MSc or PhD programmes, knowledge transfer
partnerships and education / training programmes. 
1.6 Some service specific examples include: 
• South Lanarkshire HSCP and Occupational Health Service – working with the Sir
Jules Thorn Centre for Co-Creation of Rehabilitation Technology at UoS, who are
researching rehabilitation for those affected by a stroke. 
• North Lanarkshire HSCP and Speech and Language Therapy Service – UoS is
providing valuable professional expertise and research-based strategies to a
review being undertaken to contribute to recovery post-pandemic. 
• Psychological services have a number of programmes in place, including research,
academic trials, clinical placements and the development of clinical research posts,
with a multidisciplinary conference being organised for January 2024. 
1.7 Developments like these have had a significant impact on recruitment.  The Podiatry
department at NHSL has university status and has pioneered a number of
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developments, including split posts between the service and university, which has
supported significant recruitment gains over the last 18 months. 
1.8 Rather than continue to develop university partnerships at a local service level, this
agreement also provides an opportunity for the North Lanarkshire Health and Social
Care Partnership (HSCP) to gain university status as it is a joint delivery vehicle
between NHSL and NLC, widely expanding the potential impact. 
2. Report 
2.1 To strengthen the academic links in support of health and social care, draft MoU
documents have been prepared.  These documents mirror those set out by South
Lanarkshire Health and Social Care Partnership in terms of format and content. The
draft documents are attached at appendix 1 and appendix 2. 
2.2 The MoU’s set out the commencement of close collaboration in joint projects between
the council and the universities.  The key objectives for the MoU’s are to formalise the
working relationship between NLC and the universities such that over an agreed period,
there is a process in place for identifying, defining and progressing potential
opportunities for engagement through collaboration.  To achieve this, the scope of the
MoU’s covers interactions such as research collaborations, honorary appointments,
Graduate Apprenticeships, student placements, jointly funded posts, secondments of
staff, student recruitment, student projects, education, continuing professional
development and policy and practice. 
2.3 The key features of the MoU’s are: 
• A signed MoU linking North Lanarkshire Council and UoS and a signed MoU linking
North Lanarkshire Council and GCU.
• Agreed PR announcements on the benefits of the MoU’s.
• Nominated single points of contact between the organisations.
• A schedule of development meetings at which opportunities can be identified.
• An agreed programme of action in respect of agreed strategic priorities.
• Joint commitment to looking for external funding support (where available) for
projects.
• Processes for putting in place any required business contracts.
• Arrangements for review and feedback of benefits of the MoU’s.
• A process for developing case studies based on project successes. 
2.4 NHSL has recently renewed its Strategic Partnership Agreements with the UoS and
GCU and confirmation of the partnership arrangement with NLC would allow both
universities to grant the HSCP university status, in a similar way to the main acute
hospitals across Lanarkshire, e.g., University Hospital Wishaw, University Hospital
Monklands etc. 
2.5 It is therefore proposed that the name of the NL HSCP changes to University Health
and Social Care, North Lanarkshire.  The Chief Officer of the NL HSCP and NLC Chief
Executive will communicate the change of title to relevant Scottish Government
officials.   
2.6 It should be noted that similar discussions around forming a partnership arrangement
are also underway with the University of the West of Scotland. Discussions to date have
been positive and we anticipate that an additional MoU will be formed between NLC
and UWS similar to that set out in appendices 1 and 2.  
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Next steps 
2.7 It is envisaged the next steps would be for the NHS Board Chief to request University
status from the University Principal.  Moving forwards, the council can then look to
develop a Strategic Partnership Arrangement with the Universities to further strengthen
the partnerships. 
2.8 Going forward, the council would wish to develop the university partnership across all
service skills development activity with links back through to services Strategic
Workforce Plans and further develop links from further and higher education into
schools. 
3. Measures of success
3.1  These developments will directly support the success of the Care Academy which in
itself will strengthen existing links, reduce duplication, streamline engagement with
partners, share learning and enable a more structured approach to be developed in the
mutual interests of all partners, current and future staff.   
4. Supporting documentation 
4.1 Appendix 1 – MoU between NLC and UoS 
4.2 Appendix 2 – MoU between NLC and GCU 
Ross McGuffie
Chief Officer – Health and Social Care for North Lanarkshire 
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5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?
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Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Communications in terms of publicity around the University status will be jointly
agreed between the Universities and the council. 
5.9 Risk impact 
Is there a risk impact? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g., Corporate or
Service or Project Risk Registers), and how they are managed? 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty
(i.e., does it relate to healthcare, housing, or education services for in-Service or
ex-Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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Page 339

Appendix 1 – MoU between NLC and UoS 
MEMORANDUM OF UNDERSTANDING 
University of Strathclyde, incorporated by Royal Charter and having its Principal Office at 16 Richmond
Street, Glasgow, G1 1XQ (“the University”). 
and 
North Lanarkshire Council having its headquarters at Civic Centre, Windmillhill Street, Motherwell, ML1
1AB (“the Council”)
hereinafter also collectively and individually referred to as “Parties” and “Party”, respectively. 
Context
WHEREAS
(A) The University of Strathclyde and NHS Lanarkshire have an established Strategic Partnership
Agreement in place that encompasses all areas of health care, including the health care
responsibilities managed and delivered through the North Lanarkshire Health and Social Care
Partnership. That Strategic Partnership Agreement provides a framework for discussing and
agreeing to implement a range of initiatives of mutual interest in the area of healthcare, including
for example: research projects, knowledge transfer collaborations, secondments of staff,
student recruitment, student projects, sponsored degree, MSc or PhD programmes, knowledge
transfer partnerships, (KTPs), consultancy and education/training programmes. 
(B) The North Lanarkshire Health and Social Care Partnership (“HSCP”) is a joint delivery vehicle
by which NHS Lanarkshire and the Council operationalise the functions and services as detailed
within the North Lanarkshire Integration Scheme. The HSCP is an integral and substantial
operating division both of NHS Lanarkshire and of the Council. 
(C) Given the now well-established integrated health and social care arrangements in place
between NHS Lanarkshire and the Council through the vehicle of the HSCP, discussions have
identified opportunities and interest to develop a corresponding strategic co-operative
arrangement between the University and the Council in respect of social care principally through
the vehicle of the HSCP. 
(D) The Parties hereby acknowledge and agree their shared interest in establishing a discrete
memorandum of understanding (MoU) that is designed to operate in tandem with the existing
Strategic Partnership Agreement between the University and NHS Lanarkshire so as to
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encompass and enable collaborative activity in the areas of integrated health care and social
care and social care in its broadest sense. 
(E) This MoU is between the University and the Council with the primary focus being social care as
principally delivered through the HSCP. This MoU also provides a mechanism by which other
areas of social care as well as other areas of related and mutual interest can be pursued with
the agreement of both Parties. 
(F) The HSCP is led and will be represented, for the purposes of discussions under this MoU by
Professor Ross McGuffie, the Chief Officer of Health and Social Care for North Lanarkshire (“the
HSCP Representative(s)”). 
THE PARTIES hereby agree to cooperate as follows.
1. Discussions under this MoU will be supported by both Parties in good faith and on the following
understandings. 
1.1. That the HSCP Representative(s) may represent the Council’s interests. 
1.2. That the Council may be represented for the purposes of signing this MoU and any
subsequent agreements by the Chief Executive of the Council. 
2. That this MoU will provide a framework for discussing and agreeing to implement a range of
initiatives of mutual interest in the area of social care, including but not limited to those referred
to in clauses 6-8, including policy and practice and such other topics as may be agreed between
the Parties from time to time, but always consistent with each Party’s constitution, powers and
objects. 
3. The aim of this MoU is to align the various cooperation initiatives between the Parties, with the
objective to benefit from synergy between them and to be a fruitful platform for new initiatives. 
4. Each Party will use reasonable efforts to facilitate contacts with other parts of their organisation
with a view to potential collaborations. 
5. The Parties will enter into discussions with each other to improve the awareness of each other’s
expertise and needs and assist in building networks to facilitate mutual cooperation. 
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6. The Parties, recognising that there is mutual interest to establish honorary appointments, joint
posts and staff secondments, will discuss and jointly explore the potential for honorary
appointments, joint posts and staff secondments. 
7. The Parties, recognising the potential for cooperation in delivering research, education and
continuous professional development seminars, workshops and lectures will keep each other
informed regarding possibilities to deliver jointly such events. 
8. The Parties, recognising that there is mutual interest to undertake joint research and projects, will
discuss and jointly explore the potential for research and projects. If any research or projects are
identified by the Parties, the Parties will negotiate in good faith the terms and conditions for such
research or projects including but not limited to ownership of intellectual property rights,
exploitation of intellectual property rights and rights of publication. 
9. The Parties will discuss combining efforts to access external funding and other networks.  Where
appropriate, they will work together to make proposals to research funders, Government,
industrial parties and similar funding or partnering organisations. 
10. The arrangements for all joint projects as outlined in this MoU will be by mutual written agreement. 
No additional funding will be required from either Party except as mutually agreed in writing. The
Parties agree that all financial arrangements will have to be negotiated for each specific case and
will depend on the availability of funds. 
11. For the avoidance of doubt any rights of ownership to or title in any intellectual property shall not
transfer under this agreement and all costs and expenses incurred will remain with the respective
Party. 
12. The Parties will discuss and agree efforts to promote their partnership, both internally within their
organisations and externally to other stakeholders.  Where appropriate, the Parties will seek to
combine their efforts to do this. 
13. The Parties agree that each Party shall be free to carry out activities similar to the ones mentioned
herein with any third party. 
14. Representatives of the Parties shall meet as required to review the status of the activities as set
forth in this MoU and take initiatives as and when considered appropriate by the Party in question. 
They will keep an overview of projects and initiatives.  Projects falling under the agreement will
be managed autonomously but by both parties collaboratively on a case-by-case basis. 
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Page 342

15. Each Party will use all reasonable endeavours not to disclose to any third party any confidential
information unless such disclosure is made with the prior written consent of the other Party or as
a requirement of law or of a taxation authority. For the purpose of this clause: 
15.1. ‘confidential information’ means information the disclosure of which would or might
reasonably prejudice the rights of the Party whose information is disclosed, even when not
so marked or labelled; and 
15.2. ‘information’ means: - 
15.2.1. any information written, generated or prepared by the Parties or either of them or
on their behalf pursuant to this MoU or any of the co-operation initiatives
undertaken or established as envisaged by the MoU. 
15.2.2. any information provided by one Party to the other pursuant to this MoU or any
such co-operation initiative; and 
15.2.3. includes all and any specifications, drawings, circuit diagrams, tapes, discs and
other computer-readable media, documents, information, reports, techniques and
know-how. 
15.3. That both Parties confirm their shared interest in exploring the potential for this MoU to be
developed over time into a Strategic Partnership Agreement, including the possibilities of
encompassing other areas of local government delivery; and/or entering into an extended
Strategic Partnership with the University, NHS Lanarkshire and [North/South] Lanarkshire
Council, such discussions to be conducted on behalf of the Council through the HSCP
Representative(s). 
16. This MoU will become effective upon the date of signature by the representatives of each Party.
Either Party can withdraw from this MoU at any time by giving 3 months’ prior notice in writing to
the other Party. 
17. With the exception of Clauses 10 and 13, which shall be legally binding on the Parties under Scots
law and the jurisdiction of the Scottish Courts, neither Party intends to be legally bound by any
other provision of this MoU. 
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Page 343

Signed for and on behalf of University of Strathclyde 
Signed: 
Name: 
Date: 
Signed for and on behalf of North Lanarkshire Council 
Signed: 
Name: 
Date: 
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Page 344

Appendix 2 – MoU between NLC and GCU 
MEMORANDUM OF UNDERSTANDING 
Glasgow Caledonian University, incorporated by Royal Charter and having its Principal Office at
Cowcaddens Road, Glasgow, G4 0BA (“the University).
and 
North Lanarkshire Council having its headquarters at Civic Centre, Windmillhill Street, Motherwell, ML1
1AB (“the Council”)
hereinafter also collectively and individually referred to as “Parties” and “Party”, respectively. 
Context
WHEREAS
(A) Glasgow Caledonian University and NHS Lanarkshire have an established Strategic
Partnership Agreement in place that encompasses all areas of health care, including the health
care responsibilities managed and delivered through the North Lanarkshire Health and Social
Care Partnership. That Strategic Partnership Agreement provides a framework for discussing
and agreeing to implement a range of initiatives of mutual interest in the area of healthcare,
including for example: research projects, knowledge transfer collaborations, secondments of
staff, student recruitment, student projects, sponsored degree, MSc or PhD programmes,
knowledge transfer partnerships, (KTPs), consultancy and education/training programmes. 
(B) The North Lanarkshire Health and Social Care Partnership (“HSCP”) is a joint delivery vehicle
by which NHS Lanarkshire and the Council operationalise the functions and services as detailed
within the North Lanarkshire Integration Scheme. The HSCP is an integral and substantial
operating division both of NHS Lanarkshire and of the Council. 
(C) Given the now well-established integrated health and social care arrangements in place
between NHS Lanarkshire and the Council through the vehicle of the HSCP, discussions have
identified opportunities and interest to develop a corresponding strategic co-operative
arrangement between the University and the Council in respect of social care principally through
the vehicle of the HSCP. 
(D) The Parties hereby acknowledge and agree their shared interest in establishing a discrete
memorandum of understanding (MoU) that is designed to operate in tandem with the existing
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Page 345

Strategic Partnership Agreement between the University and NHS Lanarkshire so as to
encompass and enable collaborative activity in the areas of integrated health care and social
care and social care in its broadest sense. 
(F) This MoU is between the University and the Council with the primary focus being social care as
principally delivered through the HSCP. This MoU also provides a mechanism by which other
areas of social care as well as other areas of related and mutual interest can be pursued with
the agreement of both Parties. 
(F) The HSCP is led and will be represented, for the purposes of discussions under this MoU by
Professor Ross McGuffie, the Chief Officer of Health and Social Care for North Lanarkshire (“the
HSCP Representative(s)”). 
THE PARTIES hereby agree to cooperate as follows.
18. Discussions under this MoU will be supported by both Parties in good faith and on the following
understandings. 
18.1. That the HSCP Representative(s) may represent the Council’s interests. 
18.2. That the Council may be represented for the purposes of signing this MoU and any
subsequent agreements by the Chief Executive of the Council. 
19. That this MoU will provide a framework for discussing and agreeing to implement a range of
initiatives of mutual interest in the area of social care, including but not limited to those referred
to in clauses 6-8, including policy and practice and such other topics as may be agreed between
the Parties from time to time, but always consistent with each Party’s constitution, powers and
objects. 
20. The aim of this MoU is to align the various cooperation initiatives between the Parties, with the
objective to benefit from synergy between them and to be a fruitful platform for new initiatives. 
21. Each Party will use reasonable efforts to facilitate contacts with other parts of their organisation
with a view to potential collaborations. 
22. The Parties will enter into discussions with each other to improve the awareness of each other’s
expertise and needs and assist in building networks to facilitate mutual cooperation.
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23. The Parties, recognising that there is mutual interest to establish honorary appointments, joint
posts and staff secondments, will discuss and jointly explore the potential for honorary
appointments, joint posts and staff secondments. 
24. The Parties, recognising the potential for cooperation in delivering research, education and
continuous professional development seminars, workshops and lectures will keep each other
informed regarding possibilities to deliver jointly such events. 
25. The Parties, recognising that there is mutual interest to undertake joint research and projects, will
discuss and jointly explore the potential for research and projects. If any research or projects are
identified by the Parties, the Parties will negotiate in good faith the terms and conditions for such
research or projects including but not limited to ownership of intellectual property rights,
exploitation of intellectual property rights and rights of publication. 
26. The Parties will discuss combining efforts to access external funding and other networks.  Where
appropriate, they will work together to make proposals to research funders, Government,
industrial parties and similar funding or partnering organisations. 
27. The arrangements for all joint projects as outlined in this MoU will be by mutual written agreement. 
No additional funding will be required from either Party except as mutually agreed in writing. The
Parties agree that all financial arrangements will have to be negotiated for each specific case and
will depend on the availability of funds. 
28. For the avoidance of doubt any rights of ownership to or title in any intellectual property shall not
transfer under this agreement and all costs and expenses incurred will remain with the respective
Party. 
29. The Parties will discuss and agree efforts to promote their partnership, both internally within their
organisations and externally to other stakeholders.  Where appropriate, the Parties will seek to
combine their efforts to do this. 
30. The Parties agree that each Party shall be free to carry out activities similar to the ones mentioned
herein with any third party. 
31. Representatives of the Parties shall meet as required to review the status of the activities as set
forth in this MoU and take initiatives as and when considered appropriate by the Party in question. 
They will keep an overview of projects and initiatives.  Projects falling under the agreement will
be managed autonomously but by both parties collaboratively on a case-by-case basis.
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32. Each Party will use all reasonable endeavours not to disclose to any third party any confidential
information unless such disclosure is made with the prior written consent of the other Party or as
a requirement of law or of a taxation authority. For the purpose of this clause: 
32.1. ‘confidential information’ means information the disclosure of which would or might
reasonably prejudice the rights of the Party whose information is disclosed, even when not
so marked or labelled; and 
32.2. ‘information’ means: - 
32.2.1. any information written, generated or prepared by the Parties or either of them or
on their behalf pursuant to this MoU or any of the co-operation initiatives
undertaken or established as envisaged by the MoU. 
32.2.2. any information provided by one Party to the other pursuant to this MoU or any
such co-operation initiative; and 
32.2.3. includes all and any specifications, drawings, circuit diagrams, tapes, discs and
other computer-readable media, documents, information, reports, techniques and
know-how. 
32.3. That both Parties confirm their shared interest in exploring the potential for this MoU to be
developed over time into a Strategic Partnership Agreement, including the possibilities of
encompassing other areas of local government delivery; and/or entering into an extended
Strategic Partnership with the University, NHS Lanarkshire and [North/South] Lanarkshire
Council, such discussions to be conducted on behalf of the Council through the HSCP
Representative(s). 
33. This MoU will become effective upon the date of signature by the representatives of each Party.
Either Party can withdraw from this MoU at any time by giving 3 months’ prior notice in writing to
the other Party. 
34. With the exception of Clauses 10 and 13, which shall be legally binding on the Parties under Scots
law and the jurisdiction of the Scottish Courts, neither Party intends to be legally bound by any
other provision of this MoU. 
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Page 348

Signed for and on behalf of Glasgow Caledonian University 
Signed: 
Name: 
Date: 
Signed for and on behalf of North Lanarkshire Council 
Signed: 
Name: 
Date: 
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Page 349

North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref: GMcL/MD Date 28/09/23 
Club 365 – Review of Holiday Programmes and Future Proposal
Report (2023)   
From  Gerard McLaughlin, Chief Officer (Education - North) 
E-mail mclaughling@northlan.gov.uk Telephone 01236 812269 
1. Background 
1.1 The Service has an approved core budget of £1.090m to deliver Club 365 activity,
established in the budget setting process for 2021/22.  Until this point, the programme
had previously operated under short term internal funding arrangements. 
1.2  The Scottish Government rolled out a funded Summer Programme in 2021.  In that
year, North Lanarkshire received £1.104m from an overall quantum of £15m.  This
funding supplemented the approved core budget to create an expanded delivery
programme.  It was agreed at Policy and Strategy Committee in June 2023 (Appendix
1) that a future report will be presented to Committee with an evaluation of the Summer
2023 programme with recommendations for a future operating model.             
Executive Summary 
Following the previous Policy and Strategy meeting in June 2023, the service was asked
to explore options for the utilisation of the remaining Club 365 balance following agreement
around the summer operating model linked to reductions in Scottish Government funding. 
This report provides options based upon remaining balances. 
There remains clear uncertainty regarding any Scottish Government funding commitment
to national Summer Programmes moving forward given developments earlier this year. 
Recommendations
It is recommended that the Policy and Strategy Committee: 
(1) Acknowledge the latest funding position for Club 365 and associated impacts.
(2) Consider and agree the proposed future delivery model for holiday programmes.    
The Plan for North Lanarkshire
Priority  All priorities
Ambition statement (10) Engage with children, young people, parents, carers, and
families to help all children and young people reach their full potential
Item 16
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1.3 The Scottish Government refined the Summer Programme during 2022/23 with
authorities directed to achieve more targeted outcomes.  For 2022, the overall funding
quantum was £10m with North Lanarkshire receiving £0.766m. 
1.4 In the 2022/23 financial year, the Club 365 / Summer Programme had total resources
of £1.856m represented by core Council funding of £1.090m and £0.766m direct grant.
A wide-ranging pupil support programme (Universal, Additional, Intensive) was rolled
out during 2022/23 funded from within this total resource. 
1.5 At the inception of Club 365 there was no provision of free school meal payments for
entitled pupils out with school terms. In 2020 the Scottish Government implemented
payments to children eligible for free school meals out with term time as a measure to
address Covid impacts.  The Scottish Government subsequently announced these
payments would continue as a measure to combat holiday hunger.  During the most
recent holiday period, the number of children attending a mainstream hub for Club 365
declined, suggesting the holiday payments may have had an impact on attendance. 
1.6 Parent/carers whose children qualify for free school meals will receive this allowance
for 55 days of the 2023/24 financial year amounting to £137 per pupil. This payment
will be paid directly into bank accounts or by voucher. 
1.7 In the budget setting process for 2023/24, the Service was instructed to carry out a
review of Club 365 to establish the efficacy of its current operating model. As in previous
years, there was an expectation that Scottish Government would provide funding to
local authorities for Club 365 similar activity. The expectation was based on the Scottish
Government’s explicit Ministerial commitment in 2022 to make holiday childcare
provision available to all children from low-income families from 2023. 
1.8 On Wednesday 7 June, the day prior to Policy and Strategy Committee, the Scottish
Government confirmed initially that there would be no funding to local authorities for
summer programmes for 2023/24. As a result, a paper reviewing Club 365 could not
be agreed at Committee, with a request to bring a further report to Council for approval. 
Given the timelines involved and all related planning activity to date, it was agreed by
Committee that the ASN component of the summer programme be protected and
prioritised.  Officers were tasked to bring forward options for the utilisation of the
remainder of core funding, on the understanding that without guarantee of a continuing
funding stream from government, the programme would have to be realigned to the
revised budget conditions. 
1.9 On 14 June, two weeks before the commencement of the summer break, the Scottish
Government confirmed an amended award for summer programmes for 2023 with an
overall national funding envelope of £4m with North Lanarkshire Council receiving
£0.294m (7.35%).  This funding has supplemented the Council’s core revenue budget
of £1.090m with an overall Club365 Summer Programme reduced funding envelope of
£1.384m available for financial year 2023/24. 
1.10 In the absence of sustained and comparable Scottish Government funding, combined
with inflationary increases over the last year, the Council was unable to deliver the level
of programme originally envisaged. 
1.11 A review of the Club 365 Summer Programme delivery model was completed and
options were presented to Council, June 2023. Council approved the option to reduce
the mainstream provision from 18 to 12 hubs and offer 6 ASN specific hubs. It was
agreed that options for the utilisation for any remaining balance during 2023/24 would
be presented to the Policy and Strategy Committee for consideration in due course
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2. Report 
Holiday Hunger / Cost of Living support 
2.1.1 The Service has managed the resources available through the core Club 365 budget
and Summer Programme grant to deliver a Universal, Additional, and Intensive offer. 
2.1.2 A summary of the offer is highlighted below: 
Universal:
Weekday holiday provision for primary aged pupils across 18/12 venues. At weekends
there were eight hubs operating. 
The service has data on the uptake for provision – there is clearly a pattern of peaks
and troughs, with the current weekend provision having particularly low uptake and
continued general decline in attendance. 
Additional:
The council previously ran as a pilot three ASN hubs across the north, central, and
south localities over the summer period. This gave sessions of respite to families and
structured support to young people by staff who could cater for their specific needs. 
This was developed in response to a particular need of parents of vulnerable children
who engaged with senior officers in an ASN Parent Forum and requested that such
provision be created. These were parents of children with significant need in our current
ASN establishments. The demand for and success of this provision suggested a case
for expansion. 
Intensive:
Through the Virtual School there is tailored support offered to families experiencing
chronic disadvantage, including barriers in relation to accessing social activities which
nurture positive family relationships and enhance mental health and wellbeing. 
This has been coordinated through the Virtual School and supported by Active and
Creative Communities and Social Work.   
2.1.3 During Summer 2023 the following attendances were recorded: 
• Mainstream Hub – 10,411
• ASN Hub – 1,280  
• ASN Intensive – circa 80 
Programme Proposal 
2.2.1 Following delivery over the summer, the remaining funding balance is now circa £400k.
Based on decisions around ASN and wider demand profiles, it is proposed that the
balance be utilised as follows until financial year end March 2024 (at which all
programmes would cease): 
1) 12 mainstream and 6 ASN holiday hubs operating in close alignment during all
holiday periods, Monday to Friday, totalling 15 days of provision until March 2024.
Delivery periods will include the October, Winter and February holidays. 
2) Capacity within the ASN offer will be supplemented through targeted packages to
support our most vulnerable learners across the ASN estate as follows: Page 351 of 380

Page 352

• 3rd Sector Provision
• Vocational Skills Based interventions.
• Care experienced support packages.
• Increased ASN hub provision.
• Activity related offerings inclusive (Cinema, Swim and Skate) 
Planning Assumptions    
2.2.2  As outlined within section 5.9 the total number of operating hubs and overall capacity
will be dependent on the availability of appropriately trained specialist ASN staff and
3rd sector staff.   
The following table outlines the proposed offer for ASN pupils during the October break: 
Example ASN Holiday Programme Offer
Day 1 Hub Provision
Day 2  Activity Pass (Cinema / Activity Park) 
Day 3  Hub Provision 
Day 4  Education Experience (Science / Wildlife Centre) 
Day 5  Sports / Leisure Pass 
Next Steps 
2.3.1 The service will work to maximise delivery capacity within the 2023/24 funding envelop. 
The future of Club 365, given developments in Scottish Government policy around free
school meals and more recently, the significant reduction in summer programme
funding, will be a matter for 2024/25 budget consideration. 
3. Measures of success 
3.1  Attendance and participation of children and young people in this targeted provision. 
3.2 Successful partnership working to support children and young people. 
3.3.  Future evaluation of the programme. 
4. Supporting documentation 
4.1 Appendix 1 - Club 365 – Review and Summer Proposal Report (2023) 
Microsoft Word - 09. Club 365 - Summer 2023 (002)_.docx (northlanarkshire.gov.uk) 
Gerard McLaughlin
Chief Officer (Education - North) 
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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?  
The implementation of the findings of the options appraisal presented to Committee
January 2020 will support children and families most affected by poverty and help to
mitigate the impact of the welfare reform changes within North Lanarkshire. This will
meet the requirements of the Fairer Scotland Duty by reducing inequalities caused
by socioeconomic disadvantage. 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☒ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts have been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The Club 365 programme has an existing core budget of £1.090m for 2023/24. The
Service will also receive an allocation of in-year Scottish Government Summer
Programme grant funding of £0.294m during 2023/24. 
The Scottish Government’s long term commitment to Summer Programme funding
is uncertain with the overall grant allocation reducing each year from £15m in 2021,
to £10m in 2022 with a further reduction to £4m in 2023. 
The funding/costs linked to the 2023/24 approved programme will continue to be
tracked via the budget monitoring process.   
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts have been discussed and agreed with People
Resources? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact
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Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☒ No ☐ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☒ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☒
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☒
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Corporate Communications are represented on the Club 365 strategic planning
group and support promotional activity related the Club 365 programme. 
Communication and promotional activity prior to all delivery periods included: 
• Direct SMS messaging to parents and carers of target pupils. (10K+
contacts sent. 
• Social media advertising. 
• Email contact with to Councils distribution list. 
• Local press. 
• ASN parent Council meetings 
To support Summer 2023 delivery in addition to existing communication activity
significant focus will be placed upon engagement with key stakeholders. Key
influencers within Education, Community Learning & Development and Social Work
will be asked to support communication activities. 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
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Page 355

A programme risk register is maintained and monitored by the project team. The
Councils Safety and Wellbeing team are represented at strategic planning
meetings and support risk assessments at Club 365 sites. 
The ASN offer, and hub capacity is driven by staff with experience and training
within the ASN sector. The service has not delivered the ASN offer over the
proposed October, Winter & February holidays periods previously. Availability of
staffing has still to be determined and presents the most significant challenge and
risk to delivery. The service will consider a range of controls and contingencies. 
High level Risk Matrix 
Identified Risk Inheren
t Risk
Planned Actions Residu
al Risk
• ASN Staffing   • Early engagement, 3rd
sector, contingency offer. 
• Timescale for implementation   • Early engagement with
internal and external
partners with extensive
delivery experience. 
• Procurement, engage with
contracted partners for the
programme. 
• CMT approval and support,
stakeholder voice in design. 
• Committee Approval  • Communications strategy
should enable key
messages around statutory
consultations. 
• Service not meeting the
members expectations.   
• Review on a timeously
manner to identify risks. 
• Financial viability  • Strategic model for
programme delivery built on
continuation of SG Summer
Activity Funding.   
• Communication  • Stakeholders awareness of
opportunities 
• HR Staff   • Fewer staff availability and
in substantive posts. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). Page 355 of 380

Page 356

The council previously recognised there was a need to provide additional holiday
hunger support to young people and this was achieved through the Club 365
programme. In addition in recent years the Scottish Government has also
introduced a number of initiatives to help alleviate holiday hunger. This report
outlines options for continuing the council’s holiday hunger programme within the
updated funding envelope which is available. 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☒ No ☐ 
Page 356 of 380

Page 357

North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref    JMcK/MMcB Date 28/09/23 
Transforming Places - Orbiston Community Hub Contract Award 
From  James McKinstry, Chief Officer (Assets and Procurement)  
E-mail McBrideMark@northlan.gov.uk Telephone
Mark McBride
Property Manager (Estate
Development) 
07583 094 928 
Executive Summary 
The purpose of this report is to advise Committee of the status of the contract pricing and
commercial activities for Orbiston Community Hub and to seek approval to progress to
Contract Award for the project. 
Recommendations
It is recommended that the Policy and Strategy committee: 
(1) Approve that the Property Manager (Estate Development) will conclude the contract
activities to finalise the commercial costs necessary for contract award as described
in Section 2 of this report for the Orbiston Community Hub. 
(2) Acknowledge the Design and Build Development Agreements with Hub South West
for the design and construction of Orbiston Community Hub as referred to in Section
2 of this report, on terms to be agreed by Chief Officer (Legal and Democratic) and
subject to terms representing Best Value. 
(3) Approve the contract award in accordance with the contents of this report. 
(4) Acknowledge that regular Town & Community Hub updates are presented to the
Education, Children and Families Committee. 
The Plan for North Lanarkshire
Priority  All priorities
Ambition statement
(10) Engage with children, young people, parents, carers, and
families to help all children and young people reach their full
potential
Item 17(a)
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Page 358

1. Background 
1.1 In February 2019, the councils Policy and Strategy Committee approved the use of the
existing Hub South West Scotland partnership agreement as the ‘preferred’
procurement route for the then Schools and Centres Investment Programme (now
referred to as the Town & Community Hub Delivery Programme) where those projects
comply with the qualifying criteria set out in the Territory Partnering Agreement and
subject to a check against the prevailing regulations to ensure compliance. 
1.2 The Hubco model is seen as a strategic long-term approach to the procurement of
public sector-based infrastructure projects across Scotland. By delivering value for
money projects through Hub South West, the development timescales would be met
while value for money could be ensured through a tested procurement route by early
involvement of a Tier 1 contractor. As signatories to the Territory Partnering Agreement,
the council contract with Hub South West and Hub South West contract directly with
the successful tenderers. 
1.3 A New Project Request was issued by the council to Hub South West in September
2021 to design and deliver the Orbiston Community Hub. Following a competitive
tender process, the project was awarded to a team consisting of Morgan Sindall (Tier
1 Contractor) and Keppie Architects (principal designer). 
1.4 Orbiston Community Hub will deliver new learning and teaching facilities for the young
people and wider community in the Orbiston area of Bellshill. The facilities are designed
for use by both nursery and primary school age pupils during the day, with ‘daytime
community facilities’ also being incorporated into the development. The Community
Hub will create a new Lawmuir Primary School, Sacred Heart Primary School, a Family
Learning Centre and a variety of community facilities including a sports pitch and
community hall. The facility will also provide staff touchdown zones which will be
accessible to council staff and public sector partners who will be able to use this space
when working within this locality. 
2. Report 
2.1 A planning application for the development has been submitted with a decision
anticipated mid-September 2023. The construction contract will not be entered into
unless planning consent is granted. 
2.2 A full stage 2 submission from Hub South West is expected at the early September
2023. 
2.3 The tendered work packages were subject to competition. Only minor commercial
queries remain as part of the overall Hub South West financial close process. A final
contract price will be concluded by the early October 2023. 
2.4 The design and technical information is currently being checked for compliance and
ongoing clarifications will be concluded by the early October 2023. There are not
anticipated to be any significant derogations or departures from the Authority’s
Construction Requirements. 
2.5 Due to the demolition of the existing facilities on site, the council will retain the risk for
the ground conditions below the existing buildings (Lawmuir and Sacred Heart Primary
Schools), any asbestos contained with these buildings until such time as these can be
quantified later in the construction period. The existing facilities need to be vacant
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Page 359

before disruptive investigative work can be carried out. Due to the footprint of these
buildings, we do not anticipate that the commercial exposure associated with these
risks to be significant in the context of the overall construction contract value. 
2.6 The project is due to start on site in November 2023. 
2.7 The current indicative construction contract value, subject to finalisation is: - £40m 
2.8  The Orbiston Community Hub project has a bespoke suite of community benefits
proportionate to the scale of the project written into the Design & Build Development
Agreement (DBDA) contract, placing a duty on Hub South West and their Tier 1
contractor Morgan Sindall to deliver on their community benefit commitments. Regular
Town & Community Hub community benefits progress updates are provided to the
Education, Children and Families Committee. 
3. Measures of success 
3.1  Delivery of projects in line with the guiding principles linked to this programme of work,
which in turn are designed to deliver against the strategic priorities within the Plan for
North Lanarkshire. 
4. Supporting documentation 
Nil. 
James McKinstry
Chief Officer (Assets and Procurement) 
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Page 360

5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Budget available within the Town and Community Hub Programme’s capital
budget. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Legal and Democratic have been involved in the contractual negotiations to reach
Financial Close with Hub South West. 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact
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Page 361

Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
Yes, existing technologies will be installed within the new facility and there may be
a requirement at a later date for the incorporation of any new technologies. 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☒
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
Details of residual project risks are contained within 2.5 of this report and are
recorded project risk registers. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Page 361 of 380

Page 362

Yes ☐ No ☐ 
Page 362 of 380

Page 363

Contract Award for Advertising, Recruitment Advertising and Public
Information Notices (2023-2027)
North Lanarkshire Council
Report 
Does this report require to be approved? ☒ Yes ☐ No 
Ref: NLC-CPT-23-043 Date: 28/09/23 
From Stephen Penman, Chief Officer, Strategic Communications & Engagement
E-mail penmanste@northlan.gov.uk Telephone: 07947 997750 
Executive Summary 
Committee is asked to approve the award of a contract to a supplier responsible for the management
and delivery of Advertising, Recruitment Advertising and Public Information Notices (PINS) 2023-
2027 (The ‘Contract’) to Spirit Media Scotland Ltd. 
This contract is for an initial period of 24 months, anticipated to commence on 11 October 2023. The
council reserves the right to extend the Contract for additional extension periods up to a maximum
of a further 24 months (12 + 12 months). 
The maximum value of the contract shall not exceed one million, thirty-nine thousand pounds sterling
(£1,039,000) exclusive of VAT. 
Recommendations 
It is recommended that Committee approves the award of the contract to Spirit Media Scotland Ltd,
to the maximum value of one million, thirty-nine thousand pounds sterling (£1,039,000) exclusive of
VAT. 
This recommendation follows the completion of a procurement procedure, where the tenders
recommended for award have been evaluated as providing the most economically advantageous
tender in terms of price and quality for the council. 
The Plan for North Lanarkshire 
Priority Improve North Lanarkshire's resource base 
Ambition Statement (25) Ensure intelligent use of data and information to support fully evidence
based decision making and future planning 
Policy and Strategy
Item 17(b)
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Page 364

1. Background 
1.1 To ensure residents, businesses and other relevant stakeholders have appropriate access to
information, the council has a statutory requirement to engage with the public in relation to
information notices which can include, but are not limited to, road closures, planning
applications, property notices and licensing, as well as to inform people of changes to
services. While the council increasingly uses digital channels, it remains a legal requirement
that many of these notices are placed in local newspapers. 
1.2 Due to the volume of this form of advertising and to ensure that advertising has the best
possible reach to the intended target audience, it is important that the council procures this
space within specific timeframes while ensuring value for money. 
1.3 In line with the council’s recruitment requirements, promotion of council employment
opportunities through a range of print and digital outlets sometimes require paid-for media
support on websites, print supplements and specialist publications. There may also be
additional requirements for enhanced services to promote recruitment, such as online and
social media campaigns or broadcast media. 
1.4 To fulfil these requirements, the council uses a specialist external supplier to facilitate the
planning, costing, booking and management of display and promotional space for recruitment
advertising, public information notices and campaign advertising across a range of digital and
traditional physical formats. The supplier ensures publication of advertisements to the correct
specifications within a required timescale in traditional and online media in Scotland, UK and
Ireland and overseas as required. 
1.5 It is anticipated that the current level of service will continue and as the current contract with
the incumbent supplier is due to end, a renewal procurement exercise has been carried out. 
1.6 The current measured term contract approved by Committee on 26 September 2019 was
awarded to Spirit Media Scotland Ltd for a period of 2 years, with additional 24 months
extension terms at the sole discretion of the council. This contract is due to expire on 27
September 2023 with the contract detailed within this report due to supersede it. 
2. Report 
2.1 A group of technical and procurement representatives was formed to develop and agree the
procurement strategy for the Agreement to enable the council to achieve maximum benefit
for the requirements. 
2.2 The initial estimated value of the Agreement dictated that the procurement procedure be
undertaken in accordance with the Public Contracts (Scotland) Regulations 2015. An advert
for the procurement opportunity was published on the Public Contracts Scotland and the UK
Find a Tender (FTS) website. 
2.3 The procurement procedure was undertaken as an “Open Procedure”. Invitation to Tender
documentation published by the council received a total interest from 20 companies with the
council receiving 4 tender submissions. 
2.4 Based on the evaluation criteria and scoring methodology set out in the invitation to tender
package within the procurement documents, an evaluation of tender responses received was
completed by members of staff within the service with support from corporate procurement.
Selection stage responses were assessed first and compliant tenderers that satisfied /
Page 364 of 380

Page 365

declared that they met the published minimum selection stage criteria progressed to the
award stage evaluation. Following identification of the recommended tenderer(s), their
selection stage responses were assessed in more detail to ensure they satisfied the minimum
selection stage criteria applied. 
2.5 This recommendation to award the Contract follows the completion of a procurement
procedure where Spirit Media Scotland Limited has been scored as representing the most
advantageous tender for this Contract by the evaluation team and was deemed as
demonstrating best value for the council. 
2.6 Appendix 1 confirms the scoring achieved by each tenderer and further details of the
procurement procedure is provided in Appendix 2, with the SME status and location of all
tenderers in Appendix 3. 
2.7 The value of the contract will not exceed one million, thirty-nine thousand pounds sterling
(£1,039,000) exclusive of VAT including any option to extend the Contract. 
Financial / Budget Consideration 
2.8 The pre-tender wholelife estimate budget for the Agreement was £1,039,000. The figures
used for evaluation purposes based on estimated quantities is £590,955.93. However, the
volume of advertising is subject to change throughout the contract lifetime which is why the
maximum value has been set as the ceiling for this agreement. 
2.9 The costs associated with delivery of the Contract will be contained within the budgets
identified by each individual service. 
Price Stability 
2.10 All rates entered on the Pricing Schedule are exclusive of VAT and remain fixed and
unchangeable for the first 12 months of contract. Thereafter, prices will be subject to review
annually until the contract end date. 
Community Benefits 
2.11.1 The council is committed to maximising the delivery of community benefits. The procurement
included a community benefit requirement, this approach is designed to deliver local
community benefits where possible. 
2.11.2 The selection and delivery of community benefits as part of the Contract will be agreed with
the approved tenderer, with education and training opportunities a priority. 
Fair Work First 
2.12 Within their tender submission, Spirit Media Scotland Limited advised that it is committed to
a number of work practices within the “Fair Work First” initiative.
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Page 366

Contract Management 
2.13 Officers from Strategic Communication and Engagement will be responsible for managing
the Contract which will be undertaken in accordance with the contract and supplier
management conditions applied within the Contract. 
3. Measures of success 
The Contract will deliver the following outcomes: 
3.1 Support the council and service priorities. 
3.2 Demonstrate and achieve Best Value by ongoing performance review and management by
way of completing and assessing a balanced scorecard. 
3.3 The council’s contract mobilisation procedures will be adhered making sure best practice is
followed. 
4. Supporting documents 
Appendix 1 Summary of Tender Evaluation Process
Appendix 2 Summary of Procurement Process
Appendix 3 SME Status and Location of All Tenderers 
Stephen Penman
Chief Officer, Strategic Communication & Engagement
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Page 367

5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public Sector
Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☐ No ☒
If Yes, have all relevant financial impacts been discussed and agreed with Finance?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact?
5.3 HR policy impact
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts been discussed and agreed with People Resources?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact?
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☐ No ☒
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact?
5.5 Data protection impact
Does the report / project / practice contain or involve the processing of personal data?
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-mailed
to dataprotection@northlan.gov.uk
Yes ☐ No ☐
5.6 Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has an
assessment been carried out (or is scheduled to be carried out) by the Enterprise
Architecture Governance Group (EAGG)?
Yes ☐ No ☐ Page 367 of 380

Page 368

5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
The council requires this service to ensure residents, businesses and other relevant
stakeholders have appropriate access to information. Appropriate reach to the intended
target audience for the best value for money.
5.9 Risk impact   
Is there a risk impact? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the key risks and potential impacts, highlighting
where the risk(s) are assessed and recorded (e.g. Corporate or Service or Project Risk
Registers), and how they are managed?
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e. does
it relate to healthcare, housing, or education services for in-Service or ex-Service
personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to ensure
there has been appropriate consideration of the particular needs of the Armed Forces
community to make sure that they do not face disadvantage compared to other citizens in
the provision of public services.
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service delivery,
policy, or plan that has an impact on children and young people up to the age of 18, or on
a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has been
made to ensure there has been appropriate consideration of the relevant Articles from the
United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been carried
out? 
Yes ☐ No ☐
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Page 369

Appendix 1 – Summary of Tender Evaluation Process 
Final
Rank  Tenderer Name  Total Tender
Score (%)
Recommended
for Award
(Y / N)
1 Spirit Media Scotland Ltd 97.40 Y
2 Advertisingworks Scotland Ltd 88.42 N
3 Havas People Ltd 64.32 N
4 Alexander Advertising (International) Ltd 64.05 N
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Page 370

Appendix 2 – Summary of Procurement Process 
Response
CPT Contract Reference Allocated: NLC-CPT-23-043
Procurement Procedure Utilised: Open Procedure
Governing Legislation / Regulations: Public Contracts (Scotland) Regulations 2015
Date Contract Strategy Approved: 20 July 2023
Tender Platform Utilised: PCS-Tender (PCST)
Date Contract Notice Published: 25 July 2023
Total Expressions of Interest Received: 20
SME % of Expressions of Interest: 75%
NLC Based Expressions of Interest: 1
Tender Return Deadline: Tuesday 29 August 2023, 12noon
Number of Tenders Received: 4
Tenders Received from SME’s: 4
Tenders Received from NLC Based Tenderers: 0
Number of Non−compliant Tenders: 0
Number of Compliant Tenders: 4
Number of Recommended Tenderers: 1
Basis of Award: Quality: 30% Price: 70%
Evaluation Team: Corporate Communications Staff
Anticipated Start Date of the Agreement: 11 October 2023
Total Agreement Period (Months): 48 (24 months, with option to extend for 12 + 12
months extension periods at the council’s discretion) 
Maximum Value of the Agreement:
Maximum value - £1,039,000
(Evaluation figure based on estimated quantities and
rates provided £590,955.93)
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Page 371

Appendix 3 – SME Status and location of all Tenderers 
Name of Tenderer
Size of Tendering
Organisation
(Micro, Small,
Medium or Large)
Location
(Local Authority /
Council Area)
Advertisingworks Scotland Ltd Micro South Ayrshire
Alexander Advertising (International) Ltd Micro Oxfordshire
Havas People Ltd Medium Greater Manchester
Spirit Media Scotland Ltd Small Edinburgh 
Page 371 of 380

Page 372

Page 372 of 380

Page 373

North Lanarkshire Council
Report
Policy and Strategy Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref BF/JMcK Date 28/09/23 
Contracts awarded below Committee approval threshold 
From  Chief Officer (Assets and Procurement)  
Email mckinstryj@northlan.gov.uk   Telephone James McKinstry
07939 281102 
1. Background 
1.1 The Councils General Contract Standing Orders (the ‘GCSOs’) outline financial
approval thresholds for contracts for goods, works and services. Contract awards
above £500,000 for Supplies and Services and above £2,000,000 for Works require
approval by the Committee. These contract awards are considered by the Committee
on a case-by-case basis. 
1.2 Where the value of a contract award is between £50,000 and £500,000 for Supplies
and Services and between £500,000 and £2,000,000 for Works, GCSOs require that
the Chief Officer of Assets and Procurement award these contracts on behalf of the
appropriate Chief Officer. 
1.3 The Chief Officer of Assets and Procurement is required to notify Committee on a
regular basis of any such contracts awarded on behalf of Procuring Service Areas. 
Executive Summary 
This report notifies the Committee of the contracts awarded between 1 April 2023 to 30
June 2023. It sets out those contracts awarded with a value below the financial threshold
requiring Committee approval. 
Recommendations
It is recommended that the Policy and Strategy Committee: 
(1) are advised of the Contracts awarded below Committee approval threshold between
1 April 2023 to 30 June 2023 as per the process within the Council’s General
Contract Standing Orders.   
The Plan for North Lanarkshire
Priority  Improve North Lanarkshire's resource base
Ambition statement (17) Ensure we keep our environment clean, safe, and attractive
Item 18
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Page 374

2. Report 
2.1 The GCSOs require that contracts in excess of £500,000 for supplies and services and
£2,000,000 for works are approved, on a case-by-case basis, by the Committee before
award. 
2.2 The GCSOs require that contracts with a value above £50,000 but less than £500,000
for Supplies and Services and above £500,000 but less than £2,000,000 for Works are
awarded by the Chief Officer of Assets and Procurement on behalf of the appropriate
Chief Officer. 
2.3 The contracts awarded by the Chief Officer of Assets and Procurement that are under
the £500,000 Committee financial approval threshold for Supplies and Services and
£2,000,000 for Works in the period from 1 April 2023 to 30 June 2023 are detailed in
Appendix 1. 
3. Measures of success 
3.1 Contracts support the delivery of Council and service priorities. 
3.2 Appointment of contractors who have suitable experience and capability to deliver the
required supplies, services or works. 
3.3 Contracts awarded by the Council are compliant with GCSOs and procurement
legislation. 
3.4 The Council’s Contract Register is kept updated by services and management
information is comprehensive and accurate. 
3.5 Best Value is both demonstrable and achieved.     
4. Supporting documentation 
4.1 Appendix 1 - Summary of contracts awarded. 
James McKinstry
Chief Officer (Assets and Procurement) 
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Page 375

5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Where Financial impacts have been identified, they have been established and 
addressed in each specific Contract Strategy and incorporated into the project.   
The Council’s Procurement Strategy proposes methods of maximising the delivery
of procurement benefits that could bring improved financial return to the Council
and the areas wider economy. Certain benefits have a monetary value attached 
and these will be monitored on a project-by-project basis. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Where HR impacts have been identified, they have been established and
addressed in each specific Contract Strategy and incorporated into the project.   
Contracts awarded by the Council are compliant with GCSOs and procurement
legislation. 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Where Legal impacts have been identified, they have been established and 
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addressed in each specific Contract Strategy and incorporated into the project.   
Contracts awarded by the Council are compliant with GCSOs and procurement
legislation. 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☒ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
All contracts listed have been assessed by the Enterprise Architecture Governance
Group (EAGG). 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☒ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
Sustainable procurement is one of the key objectives of the Council’s Procurement
Strategy and will have a positive impact, including, embedding sustainable
procurement as business as usual and incorporating community benefits into the
Councils contracts. Supporting local businesses and SMEs through closer working
with colleagues in the Council’s Enterprise department and by making our
processes more streamlined and accessible. 
Where Environmental/Carbon impacts have been identified, they have been 
established and addressed in each specific Contract Strategy and incorporated into 
the project.  
5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact?
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Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
Where Risk impacts have been identified, they have been established and 
addressed in each specific Contract Strategy and incorporated into the project. 
Contract award procedures may be susceptible to legal challenge if they are not
discharged in accordance with GCSO and procurement legislation. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐ 
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APPENDIX 1 – SUMMARY OF BELOW THRESHOLD CONTRACT AWARDS
Contract Description Contract
Award
Date
Contract
Start   
Date
Contract
End Date
Contract
Extension
Contract
Value (inc
extension)
(£s)
Successful Tenderer  Supplies
Services
Works
No of
Tenders
Received 
Route*
Provision of a Committee
Management ICT Solution 18/05/2023 03/07/2023 02/07/2026 02/07/2027 £52,000.00 Astech Consultants Ltd Services 1 *DAF3 
*Direct Award from the Crown Commercial Services RM1557.13 GCloud Multi Supplier Framework, Lot 2 - Cloud Software to best value
provider.
Key – Procurement Route
CO -   Contract Open Procedure
CR -   Contract Restricted Procedure
FO -   Framework Open Procedure
FR -   Framework Restricted Procedure
FMCC - Mini Comp Council Framework
FMC3 - Mini Comp 3rd Party Framework
DAFC - Direct Award Council Framework
DAF3 -  Direct Award 3rd Party Framework
DAH&SC - Direct Award Health & Social Care Related Services
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N -   Negotiated Contract
EXT -  Extension to Contract/Framework 
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