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Central Heating Servicing and Maintenance Contract Modification

North Lanarkshire Council · 16 November 2022
Back to Housing Committee — 16 November 2022 and its agenda

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North Lanarkshire Council
Report
Housing Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref
Central Heating Servicing &
Maintenance Contract
Modification
Date 16/11/22 
Central Heating Servicing & Maintenance Contract Modification 
From                                                                                                                       Brian Lafferty, Head of Business (Housing Property and Projects)  
E-mail starbucks@northlan.gov.uk Telephone Siobhan Starbuck -Contract     
Support Manager via MS Teams 
Recommendations 
It is recommended that Committee approves the one-off modification to the existing Central
Heating Repairs & Maintenance contract. 
1. Background 
1.1 The contract delivered by Saltire Facilities Management Ltd has been in place since
January 2011 and will expire in January 2024.
1.2 The base date is July 2010 which is deemed to equate to the price levels represented
at the commencement date.
1.3 In 2021, the index figures were revised two weeks after it was due to be applied to the
contract, the Contractor worked with the Council to agree a rate that was more reflective
of the current market conditions which secured the Council a 10% saving against the
original contracted index percentages.
2. Report
Executive Summary 
The purpose of this report is to seek approval from committee to modify the existing
contract for Central Heating Servicing & Maintenance provided by Saltire Facilities
Management Ltd. 
The existing contract is expected to be replaced by the Enterprise contract in January 2024
resulting in this contract modification being utilised as an interim measure to ensure
continuity of service for the Council’s tenants until such time as the new contract is
awarded. 
The Plan for North Lanarkshire
Priority  Improve the health and wellbeing of our communities
Ambition statement (1) Ensure a housing mix that supports social inclusion and
economic growth

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2.1 In line with the financial regulations clause 15.4 any significant variations should be
reported at the earliest opportunity.   
2.2 The Index rates for July 2022 were reviewed, the levels do not represent current market
rates.  
2.3  Members will be aware of the well-publicised inflationary pressures in the wider
economy linked to Covid-19, Brexit and the war in Ukraine.  As a result, material prices
have risen significantly in recent times with the only way to address this within the
contract being through the index fluctuation. 
2.4 A 10% saving was realised last year through working closely with the Contractor to
agree an uplift rate lower than that generated through the index, however this is not the
case for 2022 and the Contractor is seeking an additional uplift on top of the BCIS index
figure which will equate to an overall uplift of approximately 10%.  
2.5 An earlier committee report to the Housing and Regeneration Committee on 20 May
2020 regarding the Central Heating Servicing and Maintenance Extension advised
there would be no change in the scope of the contract or the schedule of rates. This
amendment may be considered a one-off modification to the existing terms and
conditions to deal with the unprecedented market conditions and ensure the
sustainability of the contract. Allowing an increase to the index percentage would have
a consequential effect on the Schedule of Rates. 
2.6 The uplift of the Contract will be fully funded from the HRA budget. 
2.7 The rates including the 10% uplift have been assessed and are still considered to 
demonstrate best value. 
Price Savings / Increases 
2.7 Not applicable. 
Price Stability 
2.8 The is index remains volatile, with materials at the labour market still struggling to
recover post Brexit and the Covid-19 pandemic, therefore there remains a risk that
prices could continue to risk, this will be monitored and managed appropriately.

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3. Measures of success 
3.1 The contract will remain sustainable for the duration of the contract period; 
3.2 that Best Value is both demonstrable and achieved. 
4. Supporting documentation 
Not applicable. 
Brian Lafferty 
Head of Business (Housing Property and Projects)

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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public Sector
Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments 
Yes ☐ No ☐ 
5.2 Financial Impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
The cost associated with increase will be contained within the HRA budget. 
5.3 HR Policy Impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts have been discussed and agreed with People and
Organisational Development? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal Impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?

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Risks associated with legal proceedings exist if the decision is formally challenged. 
5.5 Data Protection Impact 
Does the report / project / practice contain or involve the processing of personal data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-mailed
to dataprotection@northlan.gov.uk 
Yes ☐ No ☒ 
5.6 Technology / Digital Impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?  
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
N/A 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐ 
5.7 Environmental / Carbon Impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
N/A 
5.8 Communications Impact  
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?

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N/A 
5.9 Risk Impact 
Is there a risk impact?  
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service or
Project Risk Registers), and how they are managed? 
Risks associated with legal proceedings exist if the decision is formally challenged, 
however the risk remains that if no increase is permitted the contract may no longer 
be sustainable and could lead to a re-procurement exercise being required earlier 
than planned which would leave the Service exposed to more volatile market 
conditions.