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Veterans Scotland - Housing Maintenance Arrangements

North Lanarkshire Council · 31 August 2022
Back to Housing Committee — 31 August 2022 and its agenda

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North Lanarkshire Council
Report
Housing Committee 
Does this report require to be approved? ☐ Yes   ☒ No
Ref BL/MH/IP Date 31/08/22 
Veterans Scotland – Housing Maintenance arrangements 
From  Brian Lafferty, Head of Business (Housing Property and Projects)
E-mail  HendryM@northlan.gov.uk  Telephone  Michelle Hendry, 07960974797 
1. Background 
1.1 Committee approved in May 2018, to formalise the long-standing agreement
between North Lanarkshire Council and the Veterans Scotland (previously
Scottish Veterans Garden City Association – ‘SVGCA’) charity, to maintain and
repair all Veterans properties within the North Lanarkshire area. The scope of
works issued was generally emergency repairs as well as statutory and legislative
maintenance requirements. 
1.2 A Service Level Agreement (SLA) was also implemented at this time, ensuring
clarity and transparency for both parties. This SLA stipulated periodic review of
the current arrangement to confirm the process remained effective and
satisfactory. 
Executive Summary
The purpose of this report is to provide an update on the housing repairs and
maintenance agreement between North Lanarkshire Council and the Veterans Scotland
charity. 
Recommendations
It is recommended that the Housing Committee: 
(1) Note the contents of this report. 
The Plan for North Lanarkshire
Priority  Improve North Lanarkshire's resource base
Ambition statement (1) Ensure a housing mix that supports social inclusion and
economic growth

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1.3 The total value for works issued against the 26 properties within North
Lanarkshire, owned by the Scottish Veterans, has not exceeded £10,000.00 per
annum. These costs have all been fully recovered from the landlord, in line with
the details contained within the SLA. 
2. Report 
2.1 Veterans Housing Scotland is a registered charity which aims to provide
appropriate accommodation to ex Service, Police, Fire and Merchant Marine
personnel. With a presence throughout a number of locations within Scotland,
there are currently 26 such properties within North Lanarkshire. 
2.2 North Lanarkshire Council, through the Head of Housing Property & Projects,
have maintained these 26 properties, providing a comprehensive repairs service
similar to that offered to all council house tenants within the authority. All
emergency, minor routine and legislative works have been instructed by NLC,
with only major or Capital works not covered by the arrangement. 
2.3 On the 11 April 2022, Veterans Scotland contacted the Service, to notify their
intention not to extend the current arrangement beyond the expiry date of January
2024. They also enquired if North Lanarkshire would be agreeable to an earlier
termination date, as they were wanted to implement new maintenance
arrangements in line with that in place throughout their property portfolio. 
2.4 Following detailed discussions with NLC Legal Services, it was agreed that the
contractual agreement would be terminated on the 3 May 2022. This was
agreeable to both parties and steps were taken to ensure a smooth and seamless
transition. 
2.5 Actual maintenance costs for 2022/23 were calculated, with a final invoice issued
by NLC. This has been fully settled in line with the SLA. 
2.6 All 26 properties have now been deleted from the Councils Repairs and
Maintenance system, HSMS. This will ensure no further works can be issued
against these properties. Full maintenance history remains available, however,
and can be provided to any future contractors if required. 
3. Measures of success 
3.1  A seamless transition, ensuring no disruption to Veterans Scotland tenants was
a priority. Also, maintaining a cordial and professional relationship with the
Scottish Veterans, an organisation we have worked with over a number of years,
was desirable.

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4. Supporting documentation 
4.1 No appendices. 
Brian Lafferty
Head of Business (Housing Property and Projects) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☐ No ☒
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts have been discussed and agreed with People
and Organisational Development?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☐ No ☒
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic Solutions?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject?
Yes ☐ No ☒

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If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact
Is there a risk impact?
Yes ☐ No ☒
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed?

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