Local Housing Strategy Annual Progress Review
North Lanarkshire Council · 15 February 2023
Back to Housing Committee — 15 February 2023 and its agenda
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North Lanarkshire Council Report Housing Committee Does this report require to be approved? ☐ Yes ☒ No Ref SL/ MK/ AMcK Date 15/02/23 Local Housing Strategy 2021-2026 Annual Progress Review From Stephen Llewellyn, Chief Officer Housing Management E-mail llewellyns@northlan.gov.uk Telephone 01698 274192 1. Background 1.1 The Housing (Scotland) Act 2001 places a statutory requirement on local authorities to produce a Local Housing Strategy (LHS) that sets out its strategy, priorities, and plans for the delivery of housing and related services. 1.2 Local authorities are expected to review progress annually and to submit a copy of the review to the Scottish Government More Homes Area Team. The review must also be made available on the council’s website. Executive Summary The purpose of this report is to advise committee of the progress made in delivering the strategic priorities and actions set out in the Local Housing Strategy 2021-2026. The Local Housing Strategy is the main overarching strategy for housing and housing related services in North Lanarkshire. It is an all-tenure document which sets the strategic direction in key areas such as homelessness, house condition, housing delivery, specialist provision, climate change and fuel poverty. The Local Housing Strategy for 2021-2026 was approved by Committee in November 2021. Local authorities are required to report on progress annually and to publish this on their website. This is the first annual progress review since the strategy was approved. Recommendations It is recommended that Housing Committee: • Note the progress made to date in delivering the actions set out in the Local Housing Strategy 2021-2026. The Plan for North Lanarkshire Priority All priorities Ambition statement All ambition statements
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1.3 North Lanarkshire’s LHS for 2021-26 was approved by Committee in November 2021. The strategy plays an important part in delivering our ambition, set out in The Plan, to make North Lanarkshire the place to live, learn, work, invest and visit. It is closely connected and aligned to other key plans and strategies such as the Local Development Plan, Town Visions, and the Economic Regeneration Delivery Plan. 2. Report 2.1 The vision set out in the strategy is: “To make North Lanarkshire the place to live, through provision of high-quality housing and support in sustainable communities, that enables people to thrive and prosper” 2.2 This vision is underpinned by seven priority outcomes which will be delivered over the period 2021-2026: • We will increase the supply of high-quality sustainable homes across tenure • Our communities are vibrant, attractive, and sustainable • We prevent and resolve homelessness effectively • We have a range of housing options and supports which promote independence, health, and wellbeing • We will tackle climate change and fuel poverty • Our homes will be fit for the future • We contribute to improving the quality and accessibility of the private rented sector 2.3 The Action Plan contains 162 separate milestones, delivering on 41 actions, with the LHS providing a framework for strategic monitoring and review. Of these milestones, 20 are complete and 126 are on track. Two milestones are slightly behind, twelve milestones have not yet been started and two milestones are no longer applicable. None are significantly behind. 2.4 A full report on progress under each priority is included in the LHS Annual Progress Report and corresponding Action Plan (which are attached in the Appendix). Some of the key progress made to date includes: • 389 new affordable homes built in 2021/22 • Expansion of the Open Market Purchase Scheme (OMPS) to allow purchase of the last remaining owner in mixed tenure flats, enabling common works to progress • Further expansion of the OMPS to allow purchase of properties from private landlords where there is a risk of homelessness, with tenants remaining in the property as a council tenant • Development of a Housing Asset Management Database to help inform demand and investment decisions • 75 homes brought back into use through our Empty Homes Purchase Scheme and Open Market Purchase Scheme, bringing the total properties bought to date to 594 • 79 council homes delivered in town centres and edge of town centre locations • 91% of properties in Phase 1 of the re-provisioning programme now vacant, with 209 properties demolished during 2021/22
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• First sites of the re-provisioning programme now under construction at Northburn Avenue and Dykehead Road, Airdrie • 41 long-term empty properties brought back into use in 2021/22 • Time spent in temporary accommodation by homeless households reduced by 8.1 days since 2020/21 • More than £562,000 of grant funding from the Covid-19 Tenant Grant Hardship Fund administered to support people affected financially by the Covid-19 pandemic who had fallen into rent arrears and were at risk of becoming homeless • Modules 1, 2, 3, 5 & 6 of the Housing Options Toolkit released for use across the country • Homes previously earmarked for demolition through the re-provisioning programme brought back into use to house refugees fleeing the war in Ukraine • Implementation of our incentive to downsize scheme • Over £17m invested in energy efficiency works in 2021/22 • Construction of 19 ‘Net Zero’ homes at Dykehead Road, Airdrie which feature several low carbon technologies including air-source heat pumps, battery storage, enhanced solar PV arrays and enhanced insulation • Installation of our first electric vehicle charging points on a new build housing development at Nobles View, Bellshill • Low-income households at risk of fuel poverty were supported with almost £1m of funding through the Tenant Hardship Payment Scheme • Investment of more than £27m to improve the quality of our homes in the past year, including £13 on roof and render, £6.5 on kitchens and bathrooms, and £4.2m on home safety and security • Private Landlord Forum re-established this year, the first time the event has been held since 2017 • Several hundred inspections carried out by Private Sector Officers in support of the Ukrainian Re-settlement Programme. 2.5 The LHS is a five-year plan. Progress will continue to be monitored and reported annually through the Local Housing Strategy Steering Group and Housing Committee. 3. Measures of success 3.1 Delivery of actions set out in the LHS Action Plan (attached in the Appendix). 4. Supporting documentation 4.1 Appendix – Local Housing Strategy Annual Progress Report 2022 Stephen Llewellyn Chief Officer, Housing Management
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5. Impacts ( http://connect/report-template-guidance ) 5.1 Public Sector Equality Duty and Fairer Scotland Duty Does the report contain information that has an impact as a result of the Public Sector Equality Duty and/or Fairer Scotland Duty? Yes ☒ No ☐ If Yes, please provide a brief summary of the impact? The LHS has a positive impact on several protected characteristic areas, through the provision of improved housing and related services to meet a broad range of needs. If Yes, has an assessment been carried out and published on the council’s website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality- and-fairer-scotland-duty-impact-assessments Yes ☒ No ☐ 5.2 Financial impact Does the report contain any financial impacts? Yes ☐ No ☒ The LHS contains financial impacts. As this report is a progress report, it does not contain any direct financial impacts. If Yes, have all relevant financial impacts have been discussed and agreed with Finance? Yes ☐ No ☐ If Yes, please provide a brief summary of the impact? 5.3 HR policy impact Does the report contain any HR policy or procedure impacts? Yes ☐ No ☒ If Yes, have all relevant HR impacts have been discussed and agreed with People Resources? Yes ☐ No ☐ If Yes, please provide a brief summary of the impact? 5.4 Legal impact Does the report contain any legal impacts (such as general legal matters, statutory considerations (including employment law considerations), or new legislation)? Yes ☐ No ☒ If Yes, have all relevant legal impacts have been discussed and agreed with Legal and Democratic? Yes ☐ No ☐ If Yes, please provide a brief summary of the impact?
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5.5 Data protection impact Does the report / project / practice contain or involve the processing of personal data? Yes ☐ No ☒ If Yes, is the processing of this personal data likely to result in a high risk to the data subject? Yes ☐ No ☐ If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e- mailed to dataprotection@northlan.gov.uk Yes ☐ No ☐ 5.6 Technology / Digital impact Does the report contain information that has an impact on either technology, digital transformation, service redesign / business change processes, data management, or connectivity / broadband / Wi-Fi? Yes ☐ No ☒ If Yes, please provide a brief summary of the impact? Where the impact identifies a requirement for significant technology change, has an assessment been carried out (or is scheduled to be carried out) by the Enterprise Architecture Governance Group (EAGG)? Yes ☐ No ☐ 5.7 Environmental / Carbon impact Does the report / project / practice contain information that has an impact on any environmental or carbon matters? Yes ☒ No ☐ If Yes, please provide a brief summary of the impact? There are several actions in the LHS that have a positive impact on meeting our climate change targets. Progress has been made on several key actions relating to improving energy efficiency of housing stock which reduce our carbon emissions. Further detail is set out in out in the progress report. 5.8 Communications impact Does the report contain any information that has an impact on the council’s communications activities? Yes ☐ No ☒ If Yes, please provide a brief summary of the impact? 5.9 Risk impact Is there a risk impact? Yes ☒ No ☐ If Yes, please provide a brief summary of the key risks and potential impacts, highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service or Project Risk Registers), and how they are managed? Risk is recorded on the Service Risk Register and managed accordingly.
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5.10 Armed Forces Covenant Duty Does the report require to take due regard of the Armed Forces Covenant Duty (i.e. does it relate to healthcare, housing, or education services for in-Service or ex- Service personnel, or their families, or widow(er)s)? Yes ☒ No ☐ If Yes, please provide a brief summary of the provision which has been made to ensure there has been appropriate consideration of the particular needs of the Armed Forces community to make sure that they do not face disadvantage compared to other citizens in the provision of public services. Consultation and engagement with the Armed Forces Community was carried out as part of the LHS development process. This has directly informed the actions and milestones set out in the strategy.
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LOCAL HOUSING STRATEGY ANNUAL PROGRESS REPORT 2022
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3 Local Housing Strategy Annual Progress Report 2022 Contents Introduction ....................................................................................... 4 Housing delivery ................................................................................ 6 Placemaking and communities .......................................................... 8 Preventing and addressing homelessness ......................................... 10 Specialist provision ............................................................................ 12 Fuel poverty, energy efficiency and climate change ............................ 14 House condition ................................................................................ 17 Private sector housing ....................................................................... 18 Strategic housing outcomes .............................................................. 19
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4 Local Housing Strategy Annual Progress Report 2022 Introduction The Local Housing Strategy (LHS) is the main overarching plan for housing. It sets out our housing priorities and the actions we will take to achieve our vision: “To make North Lanarkshire the place to live, through provision of high-quality housing and support in sustainable communities, that enables people to thrive and prosper” The strategy plays an important part in delivering our ambition set out in The Plan to make North Lanarkshire the place to live, learn, work, invest and visit, and is closely connected and aligned to other key plans and strategies such as the Local Development Plan, the Town Visions, and the Economic Regeneration Delivery Plan. The strategy will help deliver real improvements to people’s lives, by: • Continuing to build much needed new affordable homes, reducing poverty, boosting the local economy and improving outcomes • Improving the quality and energy efficiency of housing, helping reduce fuel poverty and helping achieve our net-zero climate change target • Delivering a range of support services to help people achieve their potential, be healthy and included • Helping create sustainable and attractive communities, through tackling empty homes and low demand and regenerating areas and places North Lanarkshire’s Local Housing Strategy for 2021-26 was approved by Committee in November 2021. This is the first annual update on progress since the strategy was approved and provides an update on progress since the LHS was published, featuring key highlights and achievements as well as ongoing challenges. Strategic Context The Housing (Scotland) Act 2001 places a statutory requirement on local authorities to prepare a Local Housing Strategy supported by an assessment of housing need and demand. The LHS provides the strategic direction, together with policies and plans to enable the council and its partners to invest in the delivery of high-quality affordable housing and housing related services, across all housing tenures, to meet identified need. There is a requirement to set out the contribution housing can make towards the effective integration of health and social care; as well as its approach to meeting a range of statutory housing responsibilities such as addressing fuel poverty, improving house condition and homelessness.
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5 Local Housing Strategy Annual Progress Report 2022 Our Priorities Our LHS has seven priority outcomes which will be delivered over the five-year period 2021-2026. These priorities are: • Priority 1: We Will Increase the Supply of High- Quality Sustainable Homes Across Tenure • Priority 2: Our Communities Are Vibrant, Attractive and Sustainable • Priority 3: We Prevent and Resolve Homelessness Effectively • Priority 4: We Have a Range of Housing Options and Supports Which Promote Independence, Health and Wellbeing • Priority 5: We Will Tackle Climate Change and Fuel Poverty • Priority 6: Our Homes Will Be Fit for The Future • Priority 7: We Contribute to Improving the Quality and Accessibility of The Private Rented Sector Progress on the seven priorities is outlined in this report highlighting any key success and challenges. The action plan indicates the status of each action.
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6 Local Housing Strategy Annual Progress Report 2022 Housing delivery PRIORITY 1: WE WILL INCREASE THE SUPPLY OF HIGH-QUALITY SUSTAINABLE HOMES ACROSS TENURE New Supply Affordable Housing Despite ongoing challenges due to inflation and resource availability, we delivered 137 new affordable homes for rent in 2021/22 and are on track to achieve the target of delivering 5,000 new, affordable rented homes by 2035. This brings the total new council homes built in North Lanarkshire to 9701. Site Name Area Number of Homes Completion Date Caledonian Avenue Bellshill 8 April 2021 Dimsdale Road Wishaw 55 November 2021 Roberts Street Wishaw 16 February 2022 Lismore Drive Coatbridge 58 February 2022 Mossburn, Waterloo (20 units) and Plains Primary School have also been completed post- 31st March 2022. 389 new affordable homes built Scottish Government funding of £32.9m secured for 2023/24 22 wheelchair liveable homes SHIP planned delivery of 3,229 homes over the next five years 25 MMR homes planned by 2027 We have secured a number of new sites for our homes, including several town centre sites as well as land linked to our tower re-provisioning programme. We currently have 421 homes under construction. Site Name Area Number of Homes Scheduled Completion Date Lindsaybeg Road (former Chilterns Home) Chryston 21 February 2023 Community Road Bellshill 29 January 2023 Northburn Avenue (Re-provisioning) Airdrie 31 March 2023 South Bridge Street (Former Orrs Building) Airdrie 20 June 2023 Earls Rise (Gateside Farm) Stepps 30 August 2023 Dykehead Road (Re-provisioning) Airdrie 150 September 2023 Ravenscliff Road (Former BRE site) Motherwell 24 October 2023 Berwick Street Coatbridge 19 November 2023 Castlehill Road Wishaw 97 May 2024 1 As at November 2022
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7 Local Housing Strategy Annual Progress Report 2022 Community benefits are built into every council new build contract, helping to secure work experience and job opportunities for local residents, providing educational support via virtual school sessions, as well as supporting local businesses through supply chain improvements. Our RSLs partners have delivered 252 affordable homes over the past year, increasing the total number of new affordable homes built in the past year to 389. The Pathfinder Scheme, which allows the council to purchase new affordable homes directly from private developers, is progressing well. We are currently in the process of purchasing 24 homes at Lorne Place in Coatbridge, 39 homes at the former DWP offices in Coatbridge and 20 homes at the former Orrs Department Store in Airdrie (where works are now on-site). Over the past year we have brought 75 homes back into use through our Empty Homes Purchase Scheme and Open Market Purchase Scheme, bringing the total properties bought to date to 594. Despite current market pressures which have reduced supply and increased costs, the scheme continues to be popular, allowing us to increase the supply of affordable housing whilst also addressing issues associated with property repair and long-term empty homes. In 2021, committee approval was given to expand the scheme to allow the purchase of properties from owners in blocks of flats and cottage flats, where all the other flats are already owned by the council, allowing them to stay in their homes as tenants. This helps to progress common works for the benefit of our tenants. A further expansion of the scheme in August 2022 means that we will also consider buying homes from private landlords and allow the tenant to remain living in the home as a council tenant, helping prevent homelessness and increase the council’s housing stock. Our Strategic Housing Investment Programme (SHIP) for 2022/23-2026/27 was approved by Committee in August 2022 and subsequently submitted to the Scottish Government in October 2022. The SHIP sets out plans to deliver over 3,200 new affordable homes in the next five years, helping regenerate local communities and support the economy by creating new jobs. Despite increased grant subsidy available from the Scottish Government, a refreshed feasibility study and financial analysis has shown that, at present, delivery of Mid-Market Rent (MMR) by the council remains financially unviable. However, work is ongoing to establish a Housing Delivery Partnership to deliver alternative tenures should market conditions allow. We are also exploring options for delivery of MMR in town centres through the Town Centre Project and Levelling-up Agenda. Work on the third Glasgow and Clyde Valley Housing Need and Demand Analysis is now complete and due to be submitted to the Centre for Housing Market Analysis for ‘Robust and Credible’ status assessment. Further discussions on setting the Housing Supply Target will commence thereafter with anticipated completion in Spring 2023 for inclusion within the LHS. North Lanarkshire’s Local Development Plan (LDP) was adopted by Scottish Ministers in July 2022. The LDP includes a continuation of the Affordable Housing Policy for the Cumbernauld Housing Sub-Market Area, with the potential for this to be applied elsewhere on a case-by-case basis. Revision of the Supplementary Planning Guidance now includes provision for Shared Equity housing as a delivery option. A separate options report on the delivery of Shared Equity is also now complete. We have developed a Housing Asset Management Database which captures a range of information to help inform demand and investment decisions. Work is underway to test assumptions before weightings are applied and the information is used to draw conclusions.
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8 Local Housing Strategy Annual Progress Report 2022 Placemaking and communities PRIORITY 2: OUR COMMUNITIES ARE VIBRANT, ATTRACTIVE AND SUSTAINABLE Our key Town Centre Ambition projects are on track to proceed this year subject to the acquisition of The Centre in Cumbernauld Town Centre proceeding this financial year. Significant funding has been provided by the Scottish Government and UK Government for regeneration projects. During 2021/22, we delivered 79 council homes in town centres and edge of town centre locations bringing our total to 104 homes. Town Centre visions have been developed for all eight town centres in North Lanarkshire and work is well underway to develop action plans for each of the town centres. To help deliver our visions, work is underway to prepare and submit bids to supplement the council’s own capital investment. This includes the UK Government’s Levelling Up Fund, the Scottish Government’s Place Based Investment Programme and Regeneration Capital Grant Fund, the Vacant and Derelict Land Fund and Vacant and Derelict Land Investment Programme. Funding bids have also been prepared seeking National Lottery Heritage Fund and Historic Environment Scotland support to deliver the heritage-led regeneration of Airdrie town centre. The council is also exploring opportunities to lever in external funding to deliver mid-market rent in our town centres. Some key progress over the period includes: • Demolition of Bank Street, Coatbridge to enable residential development • Detailed designs and plans produced to convert the former Municipal Buildings at Kildonan Street, Coatbridge into residential accommodation • Completion of Broomknoll Street town centre site in Airdrie, delivering 30 new homes by Clyde Valley Housing Association • Demolition of the former Orrs department store for residential redevelopment • Creation of a new active travel link connecting Abronhill with Cumbernauld Town Centre • Acquisition of the Old Town Hall in Motherwell for conversion to residential use • Acquisition of the Masonic Halls in Motherwell for façade retention and redevelopment for residential use • Acquisition and demolition of the former office building Kingshouse, Wishaw for residential redevelopment • Commencement of construction works on the former Tesco site in Wishaw to create new housing, scheduled for completion in early 2023 • Properties re-developed on Buchanan Street and Graham Street in Airdrie to deliver both commercial and residential accommodation
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9 Local Housing Strategy Annual Progress Report 2022 In line with our ambitions to develop integrated community hubs throughout North Lanarkshire, we have commenced work on three community hubs this year: • Newmains and St Brigid’s Community Hub which will provide a shared campus for two primary schools and a family learning centre, delivering an inclusive learning environment and modern facilities for all members of the community. • Chryston Community Hub which will replace the existing primary school and provide a new Community Health Clinic, offering residents access to state-of-the-art health and wellbeing facilities. • Riverbank Community Hub, Coatbridge which will bring together two primary schools, Carnbroe PS and Sikeside PS, along with an early years class. The hub is designed to provide an exciting and flexible learning environment which will accommodate a wide range of requirements both now and in the future. The local community is set to benefit through building of the hubs, as local contractors and smaller businesses will be supported, and work placements and training opportunities created. All three hubs are anticipated to be complete by Autumn 2023. Good progress continues to be made on the Ravenscraig Access Road, with the construction of the rail bridge currently running ahead of programme. In preparation for the following stages, detailed specifications and tender documents for procurement of the new connection between Motherwell and Ravenscraig have been developed. The contract is expected to be awarded in summer 2023, following completion of the bridge. Phase 1 of the re-provisioning programme is progressing well with 1,600 out of 1,750 properties now vacant. Only one owner remains in-situ. Negotiations to purchase this property are ongoing. Options for Phase 2 are currently being considered using findings from the structural survey, demand analysis and the availability of housing for re- provisioning. Demolition of Coursington, Allan and Draffen Towers in Motherwell and the Shawhead flats in Coatbridge is progressing well. Site establishment at both sites is now complete and meetings with nearby residents have been held to inform them of proceedings. A total of 209 properties were demolished during 2021/22 which met all year end targets. The contract to demolish 8 low-rise blocks at Gowkthrapple, Wishaw (Phase 1) has recently been terminated due to a request from the contractor for a significant uplift to the original tender value. We are now undertaking a revised procurement exercise which will include all 19 blocks on the site including the surrounding structures. This isn’t expected to delay the programme, which is on track for completion by 2025. The first sites of the re-provisioning programme are now under construction at Northburn Avenue and Dykehead Road, Airdrie. These developments will deliver over 180 modern and energy efficient new build homes for the local area and are planned for completion by the end of 2023. Creation of 20-minute neighbourhoods with good access to physical, digital and social infrastructure continues to be progressed through several ways. This includes the Town Centre Visions, the Active Travel Strategy, the creation of Town and Community Hubs as well as the New Supply Programme, which includes the expansion of the Open Market Purchase Scheme to increase supply whilst addressing important issues such as prevention of homelessness, mixed tenure repairs to improve housing condition, as well as tackling the blight of empty homes in communities. The new Local Development Plan, which was adopted in 2022, sets out the Placemaking Policies which help create 20-minute neighbourhoods. A total of 41 long-term empty properties were brought back into use in the private sector during 2021/22, with a further 4 brought back into use as social housing through the Open Market Purchase Scheme. The Empty Homes Officer has been working alongside colleagues from Building Standards, Environmental Services and Planning to bring properties back to habitable condition, including one property in a conservation which has been empty since 2009.
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10 Local Housing Strategy Annual Progress Report 2022 Preventing and addressing homelessness PRIORITY 3: WE PREVENT AND RESOLVE HOMELESSNESS EFFECTIVELY In response to the COVID-19 pandemic, and to protect those experiencing financial hardship, the Scottish Government implemented temporary legislation to suspend all evictions from both private and social housing for a period of up to 6 months. The effect of this is apparent in the reduction of households made homeless due to rent arrears, which fell by 72% between 2019/20 and 2020/21 and remained similar in 2021/22. Emergency legislation brought into force in October 2022 will extend the moratorium on evictions offering extra protection to those facing financial difficulty due to the cost-of-living crisis. By carrying out financial health checks, Welfare Rights and Income Maximiser Officers have helped generate more than £35m in additional benefits for residents over the past year, working in partnership with the Council’s Tackling Poverty Team. We have also established a Universal Credit Assistance Fund to help tenants who fall into rent arrears due to built- in waiting times for Universal Credit payments, and a Rent Relief Fund for those facing hardship due to furlough or other reasons. (2021/22 was 76.98 days representing a reduction of 8.1 days from the 2020/21 period where it was 85.08). (down slightly since last year) 1,697 48 individuals90.9% homeless applications in 2021/22 supported through Homes First Repeat applications down 34% of new tenancies sustained for more than a year Youth homelessness reduced from 29.24% in 2020/21 to 27.51% in 2021/22 (since 2015/16 youth homelessness has reduced by 8.2% from 35.75% in 2015/16 to 27.51% in 2021/22) Average length of stay in temporary accommodation REDUCED Average rent £74.58 per week (12.6% below Scottish average for social landlords). 9th lowest Local Authority rent
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11 Local Housing Strategy Annual Progress Report 2022 We administered more than £562,000 of grant funding from the Covid-19 Tenant Grant Hardship Fund, set up by the Scottish Government to support people affected financially by the Covid-19 pandemic and who have fallen into rent arrears and are at risk of becoming homeless. Initiatives continue to be implemented through the Council’s Tackling Poverty Officers Action Group which involves the third and independent sector, NHS Lanarkshire and Council services, working together with local people and communities to tackle the current unprecedented cost-of-living crisis. Modules 1, 2 and 3 of the Housing Options Toolkit were finalised and released for use across the country in January 2022. These modules cover all housing activity including legislation, policy and practice delivery. Modules 5 and 6, which cover employability and financial advice, were completed in the Spring and have also been made available for use. Module 4 which is around Health and Wellbeing is due for completion by January 2023. We continue to deliver the Family Plus Project in partnership with Barnardos Scotland, funded by North Lanarkshire’s Alcohol and Drugs Partnership (NLADP), which provides housing support to families and young people affected by domestic abuse, addictions and other trauma. Other Rapid Rehousing Delivery Plan (RRTP) partnership projects that continue to be delivered include the Youth Life Coach Project, which aims to upskill young people with the skills and experience they need to live independently and Creative Faces, which provides opportunities for therapeutic interventions to improve health and wellbeing amongst young people. Bespoke housing options for Care Experienced Young People (CEYP) to prevent homelessness and improve housing options for when housing crisis or periods of housing insecurity arise have been developed and a revised CEYP protocol has been developed in partnership with Health and Social Care to improve pathway planning for CEYP in North Lanarkshire. Youth Housing Champions have also been established across all our housing localities, providing a key point of contact for advice and information in relation to pathway planning for services, whilst also helping improve awareness of CEYP’s rights, wider rights for children (UNCRC) and housing’s role as a Corporate Parent. Progress in relation to embedding Children’s Rights and Wellbeing Impact Assessments into housing policy and strategy has also been implemented since the publication of the LHS, helping to mitigate adverse impact and strengthen positive impact for children and young people. Actions contained within the RRTP continue to be progressed, with the Housing First Team well established and support scaled up over the course of 2021/22 to increase capacity and reach of the Housing First service. As part of the work around RRTP, we are also exploring development of a crisis out-of-hours response service, alongside assertive outreach to help meet the needs of people who experience crisis and require an immediate response, which will also support people not currently linked in with services. A Trauma Informed Practice Co-ordinator has been recruited to implement a trauma training plan across the council and wider partner workforce. So far, 59 housing staff have been trained in trauma informed approaches, with a training plan under development which will incorporate tailored levels of trauma training for all housing staff. New policies have been developed and implemented for tackling domestic abuse and improving tenancy sustainment, to help prevent homelessness and ensure timeous access to support, information and advice, and training for staff. Homes previously earmarked for demolition through the re-provisioning programme have been brought back into use to house refugees fleeing the war in Ukraine. Thirty two families have moved into the newly refurbished block at Birkshaw Tower, Wishaw with an additional twelve families housed by Clyde Valley Housing Association. The refurbishment of Highcoats in Coatbridge is making good progress and will be ready for residents in late January 2023. Families have settled in well and have access to a variety of supports including English language classes, employment support through Routes to Work, NHS Lanarkshire staff and daily on- site support from our resettlement team. Work is ongoing to identify and house additional families within the towers which will, in total, provide 200 new homes for Ukrainian refugees.
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12 Local Housing Strategy Annual Progress Report 2022 Specialist provision PRIORITY 4: WE HAVE A RANGE OF HOUSING OPTIONS AND SUPPORTS WHICH PROMOTE INDEPENDENCE, HEALTH AND WELLBEING All new build developments delivered by NLC incorporate best practice, dementia design principles to support those living with dementia or with other support needs, including, but not limited to: • different coloured front doors to help with visibility and navigation • clearly visible entrances, level access and good lighting • clearly visible door numbers and doorbells that contrast with the wall surface • extended curtain plates to maximise natural light from windows • worktops/flooring in clear, solid colours to avoid confusion from pattens or speckles. The remodelling of our linked corridor retirement complexes has progressed over the last year, with work at Dundyvan Gardens linked corridor complex nearing completion and work at other linked corridor retirement complexes scoped and planned over a phased period. This programme of improvements in older people’s housing will help provide specialist housing and communal facilities that enable independence and promote health and wellbeing, providing sustainable, future-proofed environments. Our incentive to downsizing scheme has been implemented over the last year, with a financial package of assistance provided to tenants under-occupying properties to help bring larger homes back into allocation to meet the needs of family households. Despite the scheme being implemented recently, popularity for the scheme is evident and anticipated to increase as energy costs and the cost of living continues to rise. A targeted communications campaign is planned to further 78 new council homes suitable for older people built in 2021/22. 3,137 adaptations 22 new homes built to wheelchair standard (15 NLC/ 7 RSL) 389 homes built to HfVN standards (total 970 NLC, 1,862 RSL to date)
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13 Local Housing Strategy Annual Progress Report 2022 increase awareness of the scheme amongst under- occupying households, helping match housing better to people’s housing needs. Adapting for change training has continued to be delivered via the development of an e-learning module which is enabling increased access to training on early intervention to prevent housing crises from occurring. The training continues to be delivered across housing and health and social care services, encouraging a collaborative approach to early identification of housing issues to achieve better housing, health and wellbeing outcomes. New processes have been implemented over 2021/22 to help reduce delayed hospital discharge, with weekly meetings established which involve all locality housing, health and social care teams and hospital discharge coordinators. The technology flat continues to be promoted, with in-person visits taking place again following Covid-19 restrictions. Discussions are ongoing in identifying alternative accommodation for the resource flats, which will help further improve options for enabling swift hospital discharge and preventing delayed discharge. The Gypsy Traveller Strategic Group has continued to make good progress against several key actions over the course of the last year, with new data collation methods implemented which helps capture the housing and support needs of Gypsy Travellers in North Lanarkshire in unauthorised encampments. Work is ongoing with Scottish Government and COSLA on the national action plan, to develop a housing need and demand toolkit for assessing the housing needs of Gypsy Travellers and on negotiated stopping. North Lanarkshire Council housing is represented on the national groups and coordinates action at a local level through partnership arrangements. Engagement with private developers on an all tenure wheelchair target has taken place, and work is underway for a residents’ survey to further inform the evidence base for the target. Engagement with developers to increase awareness amongst developers on the need for wheelchair liveable housing is planned to continue in 2023 with a view to setting a target for the delivery of wheelchair liveable homes in the private sector early in the year. Improvements in digital connectivity have been made, with new smart technology being piloted in homes which assists with maintenance and lowering energy consumption, alongside new technologies showcased in the Tech Flat, which supports independence, health and wellbeing, improving awareness amongst staff, services, providers, people and communities of potential technological solutions.
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14 Local Housing Strategy Annual Progress Report 2022 We published our Climate Plan – Act on Climate Together 2030 this year. The document cements our pledge to achieve net-zero emissions in North Lanarkshire by 2030 and sets out the targets and next steps needed to achieve this. A recent change in Governance has further embedded the agenda within the organisation, ensuring we have a 360 perspective on climate change. Fuel poverty, energy efficiency and climate change PRIORITY 5: WE WILL TACKLE CLIMATE CHANGE AND FUEL POVERTY £275,500 funding received from Social Housing Net Zero Heat Fund. 1,045 council homes fitted with new heating systems 99.2% of homes meet EESSH 100% of council new builds meet NLC New Build Sustainability Standards Average energy efficiency of our new build homes is currently Band B (above the national average which is Band D)
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15 Local Housing Strategy Annual Progress Report 2022 We are reviewing our approach to space and water heating in our new builds in line with the Scottish Government’s Heat in Buildings Strategy, published in October 2021, which sets out the Government’s aim for all our homes and buildings to be net zero by 2045. We are exploring both short- and longer- term options for low emission heating, being mindful of the potential negative impact these technologies may have on social tenants due to the higher running costs. Construction has begun on 19 ‘Net Zero’ homes at Dykehead Road, Airdrie which feature a number of low carbon technologies including air-source heat pumps, battery storage, enhanced solar PV arrays and enhanced insulation. The measures are designed to reduce energy costs for tenants, help keep carbon-emissions low and help tackle fuel poverty. It is expected that the homes will all achieve an ‘A’ Energy Performance Rating. The pilot forms part of the larger Dykehead Road re-provisioning site, where a total of 150 new homes will be built. Data and tenant feedback will be collected from both the Net Zero homes and the homes heated by gas combination boilers. This will allow us to assess the performance and future viability of these options to help inform future investment decisions. In 2021, we installed our first electric vehicle charging points on a new build housing development at Nobles View, Bellshill. We have committed to providing an EV charging pillar within each parking court of our new developments, where the National Grid has capacity. In addition, we aim to install individual charging points on each new build home that has a private driveway. Other examples of how we’re building greener include: • Minimising heat loss by using mineral wool insulation and windows and doors exceeding requirements set out in the Building Standards. • On-site renewable energy. Photovoltaic provision has recently been increased and homes currently being built will have an in-roof photovoltaic array which will reduce CO2 emissions, assist with running costs for the home, and reduce demand on the National Grid. • Energy efficiency measures which see over 99% of our new build homes achieve a ‘B’ Energy Efficiency Rating and over 90% achieve a ‘B’ EPC CO2 Rating. We have commissioned consultants to develop a route map to achieving EESSH2 compliance in our existing social housing stock. The new EESSH requires that all social housing meets EPC Band B by the end of 2032, within the limits of cost, technology and necessary consent. In addition, no social housing below EPC Band D should be re-let from December 2025, subject to temporary specified exemptions. Currently 99.2% of our stock is EPC Band D or above. This is a 1% improvement on last year. Our drive to improve energy efficiency in our existing council homes has seen us receive a top award for Large Scale Project of Year at Scotland’s Energy Efficiency Awards. By installing measures such as wall insulation, loft insulation, windows, roof, render, as well as renewable technologies such as solar panels, we have helped bring homes up to SHQS and EESSH standards and reduce fuel poverty for tenants. We have been awarded a further £2,242,200 in 2022/23 from the Social Housing Net Zero Heat Fund for the works to upgrade non-traditionally constructed homes in Wishaw, Motherwell, Newmains, Newarthill and Airdrie. Over 3,000 energy efficiency measures installed in 2021/22. External Wall Insulation 550 Windows 700 Heating 1,700 Solar Panels 130
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16 Local Housing Strategy Annual Progress Report 2022 Following on from the successful delivery of a pilot scheme in Pather to install single room heat recovery fans, we have installed these in our mainstream programme where appropriate. These work by extracting and using heat from stale air to warm fresh air coming into the home, saving energy. It is hoped that, if successful, this technology will be rolled out to other properties in the future. We have delivered around £9.5m of energy improvements in North Lanarkshire since 2016, with 1,284 private homes improved. In 2020/21 we upgraded 34 council homes and 35 private homes through EES:ABS (formerly HEEP:ABS). Uptake for the scheme has since been affected by changes in legislation and external funding meaning a percentage contribution from owners is now required to carry out the improvement works. It is anticipated that this will affect uptake for the scheme going forward, unless there is a change in funding parameters. Measures are being taken to encourage owners to participate. We are also working to encourage energy improvements in the private sector. Current landlord registration processes now require that all new and renewal applications have a suitable EPC for the property and work is ongoing to ensure compliance at this stage. Low-income households at risk of fuel poverty were supported with almost £1m of funding through the Tenant Hardship Payment Scheme. In the 6 months from January to June 2021, more than 8,000 applications were received for the scheme which was targeted at those at risk of fuel poverty but unlikely to receive financial support elsewhere. The scheme has recently been reviewed with the income threshold lowered in October 2022, increasing the reach of the scheme to more working households in fuel poverty.
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17 Local Housing Strategy Annual Progress Report 2022 House condition PRIORITY 6: OUR HOMES WILL BE FIT FOR THE FUTURE 98.5% of reactive repairs completed “right first time” Emergency repairs completed within 3.18 hours on average (below Scottish average, and year on year improvement) We have invested more than £27m to improve the quality of our homes over the past year, including £13 on roof and render, £6.5 on kitchens and bathrooms, and £4.2m on home safety and security. Despite a variety of ongoing challenges, including labour/ material shortages and cost increases, we still plan to invest over £50m in the coming year2. The type of works being undertaken this year include: • roof upgrades • external wall insulation • windows, kitchens and bathrooms • lift replacements • lead water pipe replacements • energy efficient heating systems • electrical rewiring of houses and common areas of low-rise blocks of flats We continue to invest in our tower blocks to ensure they are safe, secure and attractive places to live. Our structural survey programme, which began in 2016 and is now complete, has informed a wide- ranging programme of works to improve fire safety in our towers. The programme which includes installation of emergency lighting, fire-doors and improved compartmentation/fire-stopping is now complete. In line with recent change in legislation, interlinked smoke detection has also been installed within properties and sheltered complexes. The programme to install sprinkler systems within individual properties is also progressing well with the first phase now complete and the second phase on track for completion in Winter 2022. We are nearing completion of the refurbishment of Blairgrove, Merryston, Glen and Millbrae Towers in Coatbridge with the installation of parking bays and charging canopies underway. Our average days to re-let homes increased to 31.81 days during the year mainly due impact of the pandemic, however we performed well when compared to the Scottish average of 51.6 days. Our housing and repairs teams are working together and liaising closely with our contractors to continually improve these timescales with a view to bringing our performance back to pre-pandemic levels. Following approval at committee in November 2021, the council will now lead the large-scale re-provisioning of privately owned flats at Millcroft Road, Cumbernauld. Intensive work during 2022 has ensured that all remaining owners have been traced, concluding this workstream and allowing the CPO Order Schedule to be finalised and progressed. The Rehousing Strategy is now underway with the first voluntary acquisitions taking place, allowing residents to move to Sanctuary’s new development at Burns Road. Non-emergency repairs completed 30% quicker than Scottish average (6.19 days) 2 subject to committee approval
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18 Local Housing Strategy Annual Progress Report 2022 Private sector housing PRIORITY 7: WE CONTRIBUTE TO IMPROVING THE QUALITY AND ACCESSIBILITY OF THE PRIVATE RENTED SECTOR We re-established our Private Landlord Forum this year, the first time the event has been held since 2017. By holding the event online, through Microsoft Teams, we have increased participation and made the event more accessible for those unable to attend an in-person event. The event was recorded and made available on our website, allowing landlords to access and replay the event at a time convenient to them. We hope to further increase engagement through our bi-annual Private Landlord Newsletter which aims to provide landlords with clear information on their rights and responsibilities, give relevant updates on policy and legislation changes, as well as providing guidance on sources of support and assistance. We have made significant progress reviewing and redesigning our Landlord Registration processes and procedures. Initially this work has focussed on how we approach landlords whose registration has expired but work also continues in other areas of the registration process such as application and audit/ enforcement of regulations. Our Private Sector Officers carried out several hundred inspections in support of the Ukrainian Re-settlement Programme, ensuring the properties of those applying to the Programme were of a suitable standard and fit to house those arriving from Ukraine. We await publication of the new Rented Sector Strategy which is expected to provide improved data on the Private Rented Sector. In the interim, we will undertake further analysis using Home Analytics Data, as well as collaborative efforts with the Private Sector Team to improve understanding. We are planning research with NHS Lanarkshire and larger employers within North Lanarkshire to establish gaps and demand for tenures such as Mid- Market Rent, Shared Equity and Low Cost Home Ownership. This will be progressed in partnership with the Growth Team. 8,397 Registered Landlords 12,809 Approved Properties Private landlord forum re- established
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19 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 1: We increase the supply of high-quality sustainable homes across tenures Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 1.1 Deliver alternative tenure housing to meet a broad range of needs and deliver sustainable, inclusive and diverse communities 38 mid-market homes delivered to date Enable RSLs to deliver Mid Market Homes in large council developments to provide more mixed tenure, sustainable and diverse communities and support town visions and regeneration projects 3 Deliver Mid Market Homes NS Ongoing Number of MMR homes in council developments Ongoing 25 MMR homes included in 2023/24-2027/28 SHIP. - Initial feasibility report Re-visit initial feasbility studies to determine viability of council delivery of MMR Re-freshed feasibility study BDS/NS 2023 Report Complete Refreshed feasibility study and financial modelling complete. Council delivery of MMR remains financially unviable despite new subsidy from Scottish Government for council delivery of MMR. - Establish a Housing Delivery Partnership to deliver MMR and other alternative tenure to ensure readiness should market conditions allow for council delivery of alternative tenure Establish HDP NS/BDS 2022 HDP established Ongoing Exploration of Housing Delivery Partnership ongoing. Council delivery of MMR remains financially unviable but scope exists potentially through the Town Centre Project and Levelling Up Agenda to deliver mixed tenure within Town Centre locations. Initial feasibility report Explore use of Affordable Housing Policy to deliver shared equity housing Complete options report BDS/NS 2022 Report Complete The Affordable Housing Policy Supplementary Planning Guidance is currently under review following adoption of North Lanarkshire’s Local Development Plan in 2022. The revised Affordable Housing Policy SPG contains provision for Shared Equity housing as a delivery option. A separate options report on the delivery of Shared Equity housing is also complete. Initial discussions held Explore Build to Rent feasibility Build to Rent explored NS/BDS Ongoing Report Ongoing Initial discussions held with developers. - Carry out engagement and analysis with key workers and employers to identify further the future housing needs of key workers Engagement and Analysis complete BDS 2023 Engagement and Analysis Report Not yet started Not yet started. Engagement to be carried out early 2023. - Develop a self-build register to be published on the council’s website Self-build register developed and published BDS/Pl 2022 Register Ongoing Initial discussions held. - Consider ways in which planning policy and use of public land can support delivery of self-build Methods considered BDS/Pl 2022 Report Ongoing Ongoing KEY ACTION 1.2 Improve our strategic understanding of Covid-19 on housing need and aspirations - Undertake further analysis of housing needs and aspirations as further evidence and data emerges Analysis complete BDS Ongoing Analysis report Complete Research complete on impact of Covid-19 on housing needs and aspirations. 3 This milestone has been revised to ‘enable RSLs to deliver Mid Market Rent Homes to provide more mixed tenure, sustainable and diverse communities and support town visions and regenerations projects’.
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20 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 1: We increase the supply of high-quality sustainable homes across tenures Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 1.3 Contribute to the strategic planning for housing in Glasgow and Clyde Valley HNDA2 Contribute to Housing Need and Demand Assessment 3 Completion of HNA3 BDS 2021/22 HNDA3 Ongoing HNDA 3 sign-off in process and anticipated submission to CHMA prior to year end for assessment for 'robust and credible' status. Thereafter further discussion required on Housing Supply Targets, and refresh of the current LHS. Anticipated Spring 2023. HLR 2021 (under consultation) Land available for private sector Housing Supply Target (HST) 759 units per annum (based on HNDA2 to be updated to reflect HNDA3) Pl 2026 HLA Ongoing 857 units per annum (based on HNDA2 to be updated to reflect HNDA3) HLR 2021 (under consultation) Land available for social rented/below market rent sector HST 300 units per annum (based on HNDA2 to be updated to reflect HNDA3) Pl 2026 HLA Ongoing 242 units per annum (based on HNDA2 to be updated to reflect HNDA3) HLR 2021 (under consultation) Land available for all tenure HST 1,059 units (based on HNDA2 to be updated to reflect HNDA3) Pl 2026 HLA Ongoing 1,099 units (based on HNDA2 to be updated to reflect HNDA3) KEY ACTION 1.4 Maximise provision of affordable homes, to meet a range of housing needs SHIP 2021/22 – 2025/26 Review and update the Strategic Housing Investment Plan (SHIP) annually SHIP updated annually NS/BDS Annually SHIP Complete Produced annually. SHIP 2022/23- 2026/27 submitted to Scottish Government October 2022. 2024 council and RSL units delivered since 2010 Deliver Affordable Housing Supply Target identified in HNDA3 300 units per annum but subject to change following progression of HNDA3 NS 2026 Number of affordable homes Ongoing 2,796 council and RSL units delivered since 2010. 389 units delivered in 2021/22 (NLC = 137; RSLs = 252). - Identify mismatch of supply and demand in social rented housing to inform investment priorities (linked to the council’s asset management plan) Analysis undertaken BDS 2026 Low demand analysis and additional reports Ongoing Housing Asset Management Database and Indicator System created, which captures a range of information on various aspects to help better inform demand and investment decisions. Work currently underway in relation to testing assumptions before weightings implemented and initial conclusions drawn. KEY ACTION 1.5 Evaluate the impact of the Affordable Housing Policy to further understand impact - Undertake evaluation of the Affordable Housing Policy Evaluation complete BDS/NS 2023 Evaluation report Ongoing Affordable Housing Policy SPG underway which outlines a 20% AHP policy contribution in the Cumbernauld HSMA in line with the new Local Development Plan for North Lanarkshire. Some initial analysis undertaken on pressure analysis in the North to further understand impact of AHP on pressure.
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21 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 2: Our communities are vibrant, attractive and sustainable Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 2.1 Help re-shape and populate our town centres Town visions developed and engagement ongoing Identify and deliver transformative town centre projects to provide new residential provision • Kildonan St, Coatbridge • Bank St, Airdrie • Motherwell Town Hall • Former Tesco Site, Wishaw • Broomknoll St, Airdrie • John Orrs Building, Southbridge St, Airdrie Complete projects NS 2026 Number of projects complete Ongoing The Whitehouse and Bromknoll Church complete. Former Tesco site due for handover Jan/ Feb 2023. Orrs in progress. Bank Street: Due to the high costs of retaining the façade, and its close proximity to the railway line leading to construction complexities, it was decided at Board level to redesign the proposals and seek permission from planning and Historic Environment Scotland to remove the façade in favour of a complete new build design. This is a more favourable design in terms of buildability, functionality as well as being more economical. A new planning application is being developed with submission expected in Spring 2023. The proposals consist of 6 flatted homes for social rent as well as supported accommodation. Kildonan Street: Stage 2 designs were valued higher than the expected value approved at the committee in March 2020. Costs have increased largely due to inflation, but also due to the revised energy strategy required to meet the higher building regulations for housing. In order to reduce the total costs towards the agreed value of the project, and to deliver on the main objective to refurbish and re-purpose the municipal building, it was decided at Board Level to omit the 6 town houses. The footprint of the town houses is instead planned to be a mixture of car parking and a landscaped community garden (including planters) for the residents to maintain. The current plans include 43 flats for social rent and a large office space in the main building to be utilised by the Council as part of its new HUB strategy for Coatbridge. Planning submission is expected in 2023. 2 sites complete. Engagement on town hubs commenced Develop town centre and community hubs to support the delivery of public services and provide flexible space Complete hubs GT 2026 Number of town centre hubs Ongoing Community Hub progress: Newmains/St Brigid's Community Hub, Wishaw will be compete Q1 2023. Chryston Community Hub (Northern Corridor) and Riverbank Community Hub (Coatbridge) will be complete Q3 2023. Town Hub Progress: There is insufficient funding in current five year capital plan to progress a town hub. However, they are still planned to progress within the programme as and when funding becomes available. 3 sites in construction.
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22 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 2: Our communities are vibrant, attractive and sustainable Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 2.2 Improve connectivity of our communities through investing in physical, social and digital infrastructure Progress made on Ravenscraig Access Road Deliver the City Deal Programme Projects complete GT 2026 Projects Ongoing RIA S FBC 1 approved for West Coast Mainline Crossing. WCML works on site and ahead of programme. RIA N Multidisciplinary Services contract Awarded and detailed design in well underway. Tender for RIA S FBC 2 Dual Carriageway and new junction (roundabout) in development. WCML complete May 23. Connecting NL – a Blueprint Project Deliver new opportunities for active and sustainable travel New opportunities identified GT 2026 Active Travel Strategy Ongoing Logans Road: complete The Loaning Stages 1-3: complete Strathclyde Park: complete Minch Way: complete A71 Horsley Brae: complete Newhouse to Salsburgh: substantially complete South Biggar Rd/ Craigneuk Ave: substantially complete Petersburn Road/ Brownsburn Rd: design 90% complete Meadowhead Road: public consultation complete Alexander St: works tendered 8 projects completed. Implement fast, affordable digital connectivity for businesses and communities Improved digital connectivity BS 2026 Number of people digitally connected Ongoing Comms World partner now in place to progress implementation of faster digital connectivity. Fibre to the Premise and Cat5e ethernet cabling provided in council new build homes Continue to deliver digital connectivity within new build council homes All council new build homes delivered will have digital infrastructure NS Ongoing Number of new council homes with digital infrastructure On Track Ongoing 137 council new builds delivered with digital infrastructure. KEY ACTION 2.3 Improve economic opportunities and outcomes for all Economic Regeneration Plan approved Progress actions contained within North Lanarkshire’s Economic Regeneration Plan (2019-23) Actions complete NS/ GT/ BDS 2023 Annual review Ongoing 2021/22 Action Plan developed and predominantly delivered (reported to committee August 2022). 2022/23 Action Plan in progress. KEY ACTION 2.4 Develop and deliver the Tower Re-provisioning Programme 3 tower blocks demolished (Cheviot, Merrick and Pentland Court) Deliver Phase One comprising 1,760 demolitions with sites cleared for future investment 1,760 demolitions HP/NS 2026 Number of demolitions On Track Demolition of Coursington, Allan and Draffen Towers (Motherwell) and Shawhead flats (Coatbridge) in progress. Remaining sites at Gowkthrapple and Coatbridge on track for demolition by 2025 target. 209 demolished to date. Phase Two developed for implementation from 2025 Programme developed HP/NS 2024 Programme Ongoing Options for Phase 2 are currently being considered using findings from the structural survey, demand analysis and the availability of housing for re-provisioning.
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23 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 2: Our communities are vibrant, attractive and sustainable Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 2.5 Invest in council multi- storey towers to ensure continued safety and security of tenants Programme underway Continue to review and implement where appropriate fire stopping and prevention measures and re-cladding in multi- storey towers Works complete HP 2026 Progress reports Ongoing Fire doors and fire stopping works to all towers outwith the Phase 1 demolition programme and 4 towers upgrade project complete. Cladding replacement programme progressing at the 4 Towers in Coatbridge (Blairgrove / Merryston / Glen / Millbrae) and designs team to be agreed for Whifflet / Calder. KEY ACTION 2.6 Implement the Place- Standard Tool across a wider range of settings Place-Standard Tool in use Incorporate use of the Place-Standard Tool in tenant participation settings to identify areas of improvement and improve place Place-Standard Tool in use across tenant participation groups BDS 2023 Tenant Participation reports Ongoing Ongoing Implement use of the Place-Standard Tool in existing and future housing consultation and involvement opportunities i.e. tenants conference, housing forums etc. Place-Standard Tool used across the range of housing consultation activities BDS 2024 Consultation reports Ongoing Ongoing KEY ACTION 2.7 Incorporate the twenty- minute neighbourhood into community development Further implement high-quality 20 minute neighbourhoods in North Lanarkshire focussed on provison of physical, digital and social infrastructure and mapping and review of provision High-quality 20 minute neighbourhoods implemented BDS 2026 Report Ongoing Creation of 20-minute neighbourhoods with good access to physical, digital and social infrastructure continues to be progressed through several ways. This includes the Town Centre Visions, the Active Travel Strategy, the creation of Town and Community Hubs as well as the New Supply Programme, which includes the expansion of the Open Market Purchase Scheme to increase supply whilst addressing important issues such as prevention of homelessness, mixed tenure repairs to improve housing condition, as well as tackling the blight of empty homes in communities. The new Local Development Plan has been adopted in 2022, which also sets out the Placemaking Policies which help create 20 minute neighbourhoods. KEY ACTION 2.8 Increase the number of empty homes brought back into use 197 empty homes purchased since scheme established Continue to deliver the Empty Homes Purchase Scheme 30 per annum NS 2026 Number of empty homes purchased On Track 285 empty homes purchased since scheme established. 41 empty homes purchased in 2021/22 116 empty homes brought back into use via the empty homes officer since 2018-19 Continue to work with owners and partners to bring empty homes back into use 35 per annum PS Ongoing Number of empty homes brought back into use On Track 157 private sector empty homes brought back into use since 2018 41 private sector empty homes back in use in 2021/22
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24 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 2: Our communities are vibrant, attractive and sustainable Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 2.9 Tackle low demand within council stock Low Demand Analysis complete 2019/20 Update Low Demand Analysis and action plan annually Complete analysis BDS Ongoing Low demand report Ongoing Pressure analysis completed annually. Action plan to be informed by HAMP Database analysis. Quarterly analysis also completed for the Tower Re-provisioning Programme. Identify options to address low demand stock Options identified BDS Ongoing Options appraisal Ongoing Considered through the Re-provisioning Programme. Strategic Housing Outcome 3: We prevent and resolve homelessness effectively Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 3.1 Implement the RRTP Homes First model developed Develop and implement Homes First service Homes First Service implemented BDS HS/ H&SC/ 2025 Number of people accessing Homes First service On Track 48 Homes First individuals now being supported - 40 now sustaining tenancies 8 individuals awaiting suitable rehousing Forever Homes project established Carry out evaluation of ‘Forever Homes’ project Evaluation complete HS/BDS 2023 Evaluation report On Track Second feedback survey complete August 2022. Homes First co- production report 2022 complete. Protocols in place Review shared protocols for young care experienced people and domestic abuse Protocols reviewed HS/ BDS/ H&SC 2022 Revised Protocols Complete CEYP protocol reviewed and revised in partnership with Health and Social Care. Domestic Abuse Protocol updated and new Housing Domestic Abuse Policy developed and implemented. 5 homeless young care leavers Number of homeless young care experienced people On Track 1 YP homeless straight form a care setting in 2021/22. Continue to monitor 29% of homeless presentations disputes within household (14.8% non-violent and 14.2%% violent) Number of people homeless due to domestic abuse Ongoing 246 (14.56%) homeless applicants identified an abusive relationship in 2021/22. Continue to monitor - Number of people housing services refer/signpost for domestic abuse support Ongoing 263 people referred for domestic abuse support. 105 homeless people discharged from prison Implement SHORE standards SHORE standards implemented BDS/ HS/ H&SC 2023 Number of homeless people discharge from prison On Track 75 (4.4%) in 2021/22 Continue to monitor Joint protocol and procedure Complete Process developed between PP Team and Operational Housing to support needs of SHORE. No request made to develop protocol as we are working within Shore Standards.
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25 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 3: We prevent and resolve homelessness effectively Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 3.1 Implement the RRTP - Explore viability of specific services to support women with poor mental health and addictions Services explored BDS/ H&SC 2024 Options report Ongoing Housing is represented on the Violence Against Women Strategic and Operational Partnership Groups, which have a key role in the commissioning of services to meet needs. Family Plus Service established in partnership with Barnardo's Scotland, funded by the ADP, which provides housing support to families and young people affected by domestic abuse, addictions and other trauma. Discussions underway with RSL partners Agree and monitor target lets for RSLs to homeless households Targets agreed and monitoring system in place BDS/ HS/ RSLs 2022 Number of RSL homeless household lets On Track First RSL meeting held August 2022 to encourage increase in % lets. New contacts established for NLC & RSLs. Continue to monitor RRTP developed and being implemented Prevent homelessness from occurring and where it does occur resolve effectively Homelessness prevented, reduced and resolved HS/BDS Ongoing RRTP progress reports On Track Monthly RRTP RAG report in place. Flipped tenancies declined in recent months. 8 tenancies flipped YTD. Report circulated to localities quarterly to increase 2,127 homeless applications Number of homeless applications On Track 1,697 homeless applications 192 assessed as ‘not’ homeless Number of people assessed as ‘not homeless’ On Track 58 assessed as 'Not Homeless' in 2021/22. This was a fall from 71 in 2020/21 and 127 in 2019/20. 197 assessed as ‘intentionally homeless’ Number of people assessed as ‘intentionally homeless’ On Track 44 assessed as 'intentionally homeless' which is a significant fall since 2019/20 but is also reflective of a 21% fall in Hl applications. 120 repeat homeless applications Number of repeat homeless applications On Track 60 repeat homeless cases in 2021/22 which is a fall of 31 from 2020/21 when 90 repeat cases were recorded. KEY ACTION 3.2 Review housing options and prevention activity S11 procedure in place Review S11 process and procedures S11 process and procedures reviewed BDS 2023 Number of S11 notifications Complete Section 11 processes/ procedures reviewed in 2021 as part of RRTP Action Plan. Continue to monitor Development of Housing Options Toolkit underway Deliver the Housing Options Training Toolkit Housing Options Training Toolkit operational BDS 2022 Housing Options Training Toolkit On Track 5 of 6 modules now complete - module 4 50% complete. M1 to 3 already live and being used by 32 authorities and GHA. Number of PAS interviews leading to homeless applications – 65.4% Embed new approaches and good practice for prevention activity Improved practice BDS/ HS 2024 Case Audits Ongoing PAS re-launched 2020-2021 with all staff briefed re proper use of PAS. Monthly Monitoring reports introduced to MCO. Cleansing exercise being completed Nov 2022-Feb 2023. Improved use, better auditing and reporting to be developed. Action Plan underway 2022.
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26 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 3: We prevent and resolve homelessness effectively Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 3.3 Improve housing support and accommodation services meet the needs of homeless households Housing support services commissioned Re-design of housing support services to meet needs and align with RRTP Re-design and re-tender housing support services BDS 2024 Options appraisal and Tender On Track Re-design of Housing Support Services to commence during 2023. 83.9% of new tenancies sustained for more than a year by source of let (homelessness) % of new tenancies sustained for more than a year by source of let (homelessness) Ongoing 2021/22 outturn was 87.61% of tenancies sustained. This is a 3.71% improvement on the 2019 baseline. Continue to monitor 87.3% of new tenancies sustained for more than a year by source of let (all waiting lists combined) % of new tenancies sustained for more than a year by source of let (all waiting lists combined) Ongoing 2021/22 outturn was 90.92% of tenancies sustained. This is a 3.62% improvement on the 2019 baseline. Continue to monitor Review commenced Carry out temporary accommodation review Review complete BDS 2023 Temporary accommodation strategy Ongoing Initial modelling work on Temporary Accommodation Strategy carried out but impacted by Covid-19 in relation to reduced allocations and increased void times. Modelling work to resume in 2023 to identify recommendations for temporary accommodation, linked to RRTP. Strategic Housing Outcome 4: There are a range of housing options and supports which promote independence, health and wellbeing Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 4.1 Increase the supply of affordable wheelchair housing. 43 new build council wheelchair homes built Deliver wheelchair housing on all council new developments where feasible (where not feasible provision should be increased on other sites to achieve minimum target) 10% NS 2026 Number/percentage of council new build homes built to wheelchair liveable standard On Track 61 new build council wheelchair homes built to date. 15 new build council wheelchair homes built in 2021/22 (11% of annual council new builds) 32 new build RSL wheelchair homes built Deliver wheelchair housing on all RSL new build developments where feasible (where not feasible provision should be increased on other sites to achieve minimum target) 5% RSLs 2026 Number/percentage of RSL new build homes built to wheelchair liveable standard Slightly behind 39 new build RSL wheelchair homes built to date. 7 new build RSL wheelchair homes built in 2021/22 (3% of annual RSL new builds) Carry out review/ cost analysis of council new build amenity bungalows to determine scope for increasing standard to full wheelchair liveable standard Review complete NS 2022 Review report Complete Cost comparison complete, estimated £20-25k increase per unit.
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27 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 4: There are a range of housing options and supports which promote independence, health and wellbeing Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 4.2 Increase the supply of wheelchair housing in the private sector - Engage and work with private developers to increase awareness of the need for wheelchair accessible and liveable housing and encourage development *target to be determined following engagement with developers BDS 2022 Private Developer Consultation Complete Complete Consultation carried out with developers on the delivery of wheelchair homes and potential target approach. 2022 Target agreed Slightly behind Survey planned for tenants and residents in late 2022 to gather further information on needs to supplement existing information on need and demand, in addition to further engagement with developers with a view to implementing a target in 2023. 2022 Mechanisms in place to monitor delivery Complete Mechanisms for monitoring via LHS progress reporting. KEY ACTION 4.3 Increase the supply of adaptable and accessible housing 640 council new build social rented (HfVN) homes (2019); 1,384 RSL social rented (HfVN) homes built (2019) Deliver housing for varying needs through the council and RSL new build programme 5,000 by 2035 NS/ RSLs 2026 Number/percentage of council and RSL homes built to ‘Housing for Varying Needs Standards’ On Track 934 council new build and 1,862 RSL new build meeting HfVN standards to date. 389 homes built to HfVN standards in 2021/22 (NLC = 137; RSLs = 252). 3,463 adaptations completed in 2019/20 Provide equipment and adaptations across tenure Increase H&SC 2026 Number of adaptations and equipment provided Ongoing 3,137 adaptations complete across tenure. Carry out analysis to identify future demand for equipment and adaptations in partnership with health and social care Analysis complete and needs identified BDS/ H&SC 2024 Analysis report Ongoing Data on equipment and adaptations provision reported quarterly. Analysis not yet started, although planned as part of further joint assessment of needs with Health and Social Care. KEY ACTION 4.4 Increase the supply of older people’s housing 2,501 older people homes (NLC and RSL) Deliver amenity housing in council new build developments Increase NS 2026 Number of new council amenity homes built On Track 78 new council homes suitable for older people (amenity & WC) built in 2021/22. 2,501 older people homes (NLC and RSL) Deliver amenity housing in RSL new build developments Increase NS 2026 Number of new RSL amenity homes built On Track Improved monitoring arrangements planned for 2022/23. Initial feasibility exercise underway Explore feasibility of delivering shared equity for older people linked to the Affordable Housing Policy Feasibility exercise complete and recommendations made BDS/ NS 2022 Feasibility and recommendations report Complete Feasibility report complete and Shared Equity Housing provision set out within the Affordable Housing Policy Supplementary Planning Guidance as a delivery option with Cumbernauld HSMA area.
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28 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 4: There are a range of housing options and supports which promote independence, health and wellbeing Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 4.5 Improve the suitability of existing housing to meet the needs of older people Tender approved Complete the re-modelling/ refurbishment of Dundyvan Gardens linked corridor retirement complex Remodelling complete HP 2022 Progress reports Complete Project complete as at October 2022 and in defects liability stage. Initial options appraisal complete Carry out options appraisal for remaining linked corridor retirement complexes Options appraisal complete BDS/ HP 2024 Options appraisal report Ongoing Initial assessment of linked corridor complexes complete with recommendations identified for investment. Further options appraisal exercise to take place using supplementary indicator information to inform investment decisions and priorities.- Develop investment strategy for linked corridor retirement complexes to improve long-term sustainability Investment strategy complete BDS/ HP 2025 Investment strategy Ongoing - Identify new fire safety and prevention measures for implementation in retirement housing linked to the new Fire Safety Guidance for Specialist Housing Fire prevention and safety measures identified and implemented HP 2026 Fire Safety Recommendation Report and Implementation Progress Updates Ongoing Recommendations have been reviewed and a programme of works is currently being developed - Implement downsizing incentives and support to help older people down-size to more suitable housing Allocation policy revised and downsizing incentive scheme implemented HS 2022 Number of older people assisted to down-size Complete Allocation policy reviewed to increase level of priority to households underoccupying social housing. Incentive payment rolled out in July 2022. Figures not yet available. - Carry out evaluation of impact of re- classification of sheltered housing in meeting needs Evaluation complete BDS 2024 Evaluation report Ongoing Evaluation planned in 2023/2024 to enable sufficient time for the new older people's housing model to embed. - Carry out review of RSL housing support for sheltered housing and very sheltered housing Review complete H&SC 2024 Review report Ongoing Not yet started.
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29 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 4: There are a range of housing options and supports which promote independence, health and wellbeing Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 4.6 Improve access to specialist housing Development of housing options training toolkit underway Incorporate specific housing options information in relation to specialist provision within the housing options training toolkit Housing Options Training toolkit complete and rolled out to staff BDS 2023 Toolkit modular progress updates Ongoing Housing Options Toolkit has been rolled out to housing staff within NLC. NLC continue to take a proactive lead role in the development of the final component learning pathways and ongoing learning impact assessment and review. Recruitment of Housing Options Toolkit Co-ordinator underway via the Scottish Housing Network and Memorandum of Understanding agreed for SHN to take forward the regular maintenance and updating of the Toolkit going forward. ‘Making Life Easier’ developed with some housing information incorporated Incorporate further housing information in ‘Making Life Easier’ ‘Making Life Easier’ updated BDS 2024 Number of people accessing ‘Making Life Easier’ Ongoing MLE now includes some housing information. This will be reviewed going forward and updated as required. - Increase awareness amongst housing staff of the wider opportunities in MLE for health and wellbeing to encourage wider ‘good conversations’ at service contact points by housing staff around health and wellbeing Awareness increased BDS 2024 Number of people accessing ‘Making Life Easier’ Complete Adapting for Change e-learning module created which includes information on MLE and housing staff encouraged to complete. Pilot of ‘Adapting for Change’ training carried out Progress ‘Adapting for Change’ bespoke North Lanarkshire e-learning module and group training to increase awareness of prevention and early intervention E-learning module developed and rolled out to staff BDS/ H&SC 2024 Number of staff completing training Complete Adapting for Change bespoke North Lanarkshire e-learning module developed and implemented. Group training carried out pre-Covid. KEY ACTION 4.7 Improve the use of technology to help enable independence, inclusion and promote better outcomes Working group established to progress pilot Complete SMART Homes pilot in Kerr Grieve Court to identify potential technology options for older people’s housing Pilot complete BDS 2025 Smart Home Pilot report Ongoing Project was put on hold due to Covid and then was taken forward by Health & Social Care. The showcase tech was later installed into Allershaw Tower. Initial scoping exercise carried out Develop interactive SMART Home standard for council new build homes to ensure digital infrastructure supports telecare, telehealth and digital connectivity requirements for the future Standard developed NS 2026 New build technology report Ongoing Cat 5e cabling installed as standard in all council new build homes which supports a range of technology and telecare to support independence, health and wellbeing. Work ongoing to identify and test technology options as advancements in technology progess. Digital NL underway Engage in the Digital NL developments and Digital Health and Care Strategy Completion of Digital NL BDS 2026 Digital NL Strategy Ongoing Digital work ongoing independently of Health & Social Care. ‘Tech flat’ developed Increase awareness and use of technology by promoting the ‘tech flat’ Increase tech flat viewings BDS/ H&SC 2026 Number of people visiting the ‘tech flat’ Ongoing Tech flat closed for a period of time due to Covid-19 restrictions. Expected that numbers will increase in future years. 90 visitors since LHS was published. Working group established Transition from analogue to digital alarm services across older people’s housing Digital transition complete BDS/ HP 2026 Progress reports Ongoing Programme being developed and expecting to commence in 2022/23.
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30 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 4: There are a range of housing options and supports which promote independence, health and wellbeing Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 4.8 Enable swifter discharge from hospital and reduce delayed discharge Weekly meetings established Establish and maintain housing representation at weekly discharge meetings to prevent and resolve any housing related delayed discharges Maintain representation and identify solutions HS 2026 Number of delayed discharges Complete Housing representation established at weekly discharge meetings. Resource flats in place across 3 retirement complexes Replace resource flats within retirement complexes with mainstream accommodation to meet a broader range of hospital discharge related needs Replace flats with alternative mainstream accommodation BDS/ HS 2023 Resource flat replacements Ongoing Sourcing of replacement flats underway. Monitoring system in place with H&SC review required Monitor efficacy of resource flats in meeting needs Monitoring system in place BDS/ H&SC 2026 Number of people accessing resource flats Ongoing Robust monitoring systems to be implemented when replacement flats identified. KEY ACTION 4.9 Improve our understanding of the housing and related support needs of ethnic minority groups and others who experience disadvantage and inequality - Implement collation of equality monitoring information across tenants' and residents’ groups and people involved in tenant participation processes Equality monitoring system in place and analysis undertaken BDS 2023 Monitoring report Ongoing Equality monitoring data template created and plans to implement early 2023. Ethnicity, Age and Disability currently gathered Revise the Common Housing Register Form to include collation of other protected characteristics information Common Housing Register Form revised BDS 2023 Common Housing Register Form Ongoing Guidance reviewed and consistent approach to questions agreed with Corporate equalities rep. IT project required to enable storing and reporting of the protected characteristics. Online form is currently in development, changes will be requested to incorporate the requirements. Corporate Equalities Group established Participate in the council’s Corporate Equalities Group Continuous participation BDS 2026 Meetings held Ongoing Housing represented on Council Equalities Structures as required. Housing Co- production Group established since 2010 Continue the Housing Co-production Group and explore expansion of the group to incorporate more members from under- represented groups Continue and expand the Housing Co- production group BDS 2026 Housing Co- production Group meetings Ongoing Covid-19 has had a significant impact on participation of the Housing Co-production Group, with membership declining. Further work planned to increase awareness of the group, opportunities and increase membership. LGBT module developed Ensure housing staff complete LGBT training module to improve awareness of barriers and improve housing information, advice and support All housing staff complete training BDS 2024 Number of staff completing training Ongoing 47 staff completed training as of 19th October 2022. Pilots underway across 3 local authority areas Explore negotiated stopping for Gypsy Travellers Negotiated stopping procedure explored and implemented if feasible BDS 2025 Negotiated Pilot report Ongoing Negotiated Stopping pilot ongoing with SG with recommendations planned for Spring 2023. NLC continue to explore negotiated stopping as part of the Corporate Gypsy Traveller Group.
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31 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 4: There are a range of housing options and supports which promote independence, health and wellbeing Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 (cont.) KEY ACTION 4.9 Improve our understanding of the housing and related support needs of ethnic minority groups and others who experience disadvantage and inequality Action plan developed Progress the actions contained within the Gypsy Traveller Action Plan to improve outcomes for Gypsy Travellers in North Lanarkshire Completion of actions BDS 2026 Action plan progress reports Ongoing Actions progressed as outlined in the Gypsy Traveller Action Plan with bi-annual updates provided on progress. Violence Against Women Group established Work with the Violence Against Women Group to develop a Violence Against Women Strategy Strategy complete BDS 2024 Meetings held and progress reports Ongoing Violence Against Women Draft Strategy developed. Pending approval. ‘Safe and Together’ training currently provided to H&SC staff Roll out ‘Safe and Together’ training for housing staff Staff trained BDS 2024 Number of staff trained Ongoing Safe and Together Training rolled out to housing staff. 65 staff completed training as of 14 November 2022. DAART e-learning now available on the council’s e-learning platform Roll out Domestic Abuse Awareness Raising Training (online – DAART) to all housing staff Staff trained BDS 2023 Number of staff trained Ongoing 182 staff completed training as of 19 October 2022. Pathway plan developed Review Care Pathways for Care Experienced Young People and for young people with complex needs transitioning from care Pathway reviewed BDS/ H&SC 2024 Review report Partially complete Care pathways for CEYP reviewed and revised CEYP protocol implemented. Further work required on young people transitioning from care with complex needs.
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32 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 5: We will tackle climate change and fuel poverty Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 5.1 We begin a just transition towards a Net Zero North Lanarkshire Pilots in progress Adopt ‘as standard’ non-gas heating approaches for new council homes Adopt new approach NS 2024/25 Approach and process developed Ongoing Pilot project of 19 homes in Airdrie under construction. Results of pilot will inform. 3.8 (tCO2/year) Average CO2 emissions per home Ongoing Pilot project of 19 homes in Airdrie under construction. Results of pilot will inform. Separate specifications and processes exist Integrate approach to procuring and maintaining renewable energy installations Adopt joint technical specifications for use of Air Source Heat Pumps HP/NS 2021/22 Technical specifications Ongoing Ongoing Establish process for agreeing new technical solutions for alternative heating systems HP/NS 2021/22 Process for technical solutions Ongoing Ongoing - Develop understanding of whole life costs and issues associated with the transition to low and zero carbon heat on the council and its tenants Evaluate impact of Alternative Heating pilots HP/NS 2023/24 Evaluation report Ongoing Pilot project of 19 homes in Airdrie under construction. Results of pilot will inform. - Investigate opportunities for district heat zones Improved understanding to inform strategic approach in LHEES CE 2022/23 Options report Not yet started Discussions ongoing on who is best placed to lead on LHEES, aligning this requirement with remit and available resources. Feasibility Study underway We will work with our GCR partners to carry out a feasibility study to outline a clear route map to successfully deliver the large scale retrofit programme Route map BDS/ HP 2024 Route map Ongoing Feasibility study complete. Housing Portfolio Group considering next steps and actions. - To address skills gaps and meet the demands of the City Region new homes and green energy retrofit programmes we will develop an integrated skills employment programme for housing build and repair programmes in the GCR Skills development programme developed BDS/ NS 2024 Integrated skills employment programme Ongoing Glasgow City Council commissioned a report from Grant Thornton in 2021. Following on from the report GCC have arranged follow up meetings with the GCR authorities to discuss funding and challenges, the last meeting focused on skill shortages for energy efficiency works.
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33 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 5: We will tackle climate change and fuel poverty Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 5.2 We improve the energy performance of our housing stock 100% compliance All council new builds meet NLC New Build Sustainability Standard (which is currently for Silver Aspects 1&2) 100% compliance with standards subject to annual review NS Annual New build specifications On Track 100% 100% of new builds completed in 2021/22 meet standards (137 homes) - Develop ‘route map’ for EESSH2 compliance Route map developed HP 2021/22 Route map Ongoing Consultant appointed to support the development of route map. 82% of homes in PRS meet EPC D (home analytics data) Enforce private rented sector energy efficiency regulations and engage with private landlords to improve compliance Local Energy Efficiency in the PRS Strategy developed PSH 2021/22 PRS Strategy Ongoing Works on-going to ensure compliance at application stage for landlords who renew, and also for new applications. Evaluation of new processes % of PRS homes meeting EPC D On Track Current application process ensures that all new and renewal applications have a suitable EPC for the property(s) within the landlord's portfolio. £14.5 million of EES:ABS funding invested in homes in North Lanarkshire and 1,000 owners assisted Manage Energy Efficient Scotland: Area Based Scheme (EES:ABS) in North Lanarkshire Dependent on annual allocation of funding - £2.78m allocated for 2021/22 HP Annual Number of households assisted Ongoing Uptake for the scheme has been affected by changes in legislation and external funding meaning a percentage contribution from owners is now required to carry out the improvement works. It is anticipated that this will affect uptake for the scheme going forward, unless there is a change in funding parameters. Measures are being taken to encourage owners to participate.
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34 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 5: We will tackle climate change and fuel poverty Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 5.3 We help households out of fuel poverty ASHP installed in 316 existing homes with further 40 new builds planned for ASHP/Solar PV/ Battery Storage – data monitoring agreed for future contracts Evaluate impact of low-carbon heating on tenants’ energy use and costs to ensure ‘just transition’ Evaluate Energy Use, Effectiveness and Tenant Satisfaction HP/NS 2024/25 Evaluation report Ongoing Pilot project of 19 homes in Airdrie under construction. Results of pilot will inform. 23% Improve energy efficiency and fuel poverty advice Develop strategic partnership with Home Energy Scotland BDS 2021/22 % of households in fuel poverty Ongoing Energy advice training being arranged with HES for all housing staff. Funding secured to deliver an Energy Advice Service in North Lanarkshire for implementation in 2023. 20% 9% % of households in extreme fuel poverty 7% £620 Median (adjusted) fuel poverty gap £520 Limited understanding based on national data sets Improve understanding of the extent, nature and location of fuel poverty to enable better identification of fuel poor households and target resources effectively Develop measures to better identify fuel poor households, enabling better targeting of resources BDS 2022/23 Fuel poverty measures Ongoing Liaising with HES and Fuel Poverty Sub-Group
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35 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 6: Our homes will be fit for the future Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 6.1 Ensure social rented housing continues to meet regulatory standards - Deliver priority actions set out in Housing Asset Management Plan Actions progressed BDS 2025/26 with annual review Housing Asset Management Plan Annual Review Ongoing HAMP Annual Review approved in August 2022 and ongoing monitoring of actions. - Develop route map to compliance for NLC housing stock Route map developed and implemented HP 2021/22 Route Map Complete Consultant report on achieving NET Zero provided 2021. Financial implications for the stock presented to senior management team. New EESSH report commissioned. 89% SHQS compliance SHQS compliance Ongoing Compliance routes in place. Impact of changes to SHQS for electrical compliance/smoke alarms evaluated for 2021/22. 70% 90% EESSH compliance EESSH compliance Ongoing see above 99.2% 3.4% EESSH2 compliance EESSH2 compliance Ongoing see above KEY ACTION 6.2 Improve stock condition in mixed tenure and other priority blocks and estates - Develop new owner engagement strategy for mixed tenure estates Strategy developed and implemented HP/PSH 2022 Engagement Strategy No longer applicable No longer applicable. Engagement underway Complete CPOs at Millcroft and enable transformation by Sanctuary (subject to committee approval) CPOs complete and demolition undertaken NS Ongoing Number of CPOs Ongoing CPO scheduled to be submitted in early 2023. Development now being delivered by New Supply. Committee approval in Nov 2021 for delivery of new homes by NLC, rather than Sanctuary. - Pilot new approach to identifying and responding to priorities, using landlord registration powers to improve house condition Pilot complete PSH 2021/23 Pilot report Not yet started Not yet commenced, further information being gathered on if a condition survey is feasible within current resources. - Explore development of a factoring support system to assist owner occupiers who fail to secure a factor Development of factoring support system explored PSH 2024 Factoring support system Not yet started Not yet started. - Develop a new BTS statement BTS statement PSH 2026 BTS Statement Not yet started Not yet started. - Explore the use of ‘missing shares’ powers to assist owners to participate in works Missing shares powers explored PSH 2024 Missing shares powers report Not yet started Not yet started. - Explore the feasibility of carrying out a house condition survey to gather better data in relation to scale and extent of disrepair in the private sector Feasibility exercise complete BDS/ PSH 2026 Feasibility Report Not yet started Not yet started.
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36 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 6: Our homes will be fit for the future Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 6.3 Ensure owners are engaged and informed about repair and maintenance issues New Scheme of Assistance being developed Develop new Scheme of Assistance Scheme of Assistance adopted PSH 2022/23 Scheme of Assistance Complete A new Scheme of Assistance was not required. Following additional funding for mixed tenure grants, Scheme was reviewed and published. 28% homes in urgent disrepair Number of homes in urgent disrepair Ongoing 29% 48% homes in critical disrepair Number of homes in critical disrepair Ongoing 52% 8% of homes in extensive disrepair Number of homes in extensive disrepair Ongoing 8% 67% of homes in any disrepair Number of homes in any disrepair Ongoing 72% Strategic Housing Outcome 7: We improve the quality and accessibility of the private rented sector Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 7.1 Develop and deliver new PRS access scheme - PRS access scheme developed Scheme developed and approved BDS 2022 PRS scheme Ongoing Options paper developed which requires further discussion prior to implementation of pilot. 41 (2020) Scheme implemented and enabling better access to the PRS 20 new tenancies each year BDS Ongoing from 2022 Number of homeless (or potentially homeless) households rehoused in the private rented sector Ongoing As above. 16 KEY ACTION 7.2 Improve private sector housing advice - Develop and deliver e-learning training module on the PRS and ensure completion by all housing staff that deliver housing options advice Training developed and staff trained BDS 2023 Number of staff trained Ongoing E-learning module created and in draft form. Testing planned prior to launch. - Establish local PRS champions to encourage wider improved PRS advice amongst locality housing teams At least one ‘PRS champion’ in each local housing office BDS 2023 Number of PRS champions Not yet started To be progressed in 2023 in tandem with the launch of the new e-learning module. - Develop improved information for locality housing teams on the PRS in North Lanarkshire and at a locality level as part of the housing options guide PRS information developed and updated regularly for locality housing teams BDS 2023 Localised information produced and updated on a regular basis Ongoing Locality information provided in the e-learning module. This will be supplemented by area profile information in a revised user friendly format in 2023.
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37 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 7: We improve the quality and accessibility of the private rented sector Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 7.3 Develop and deliver new PRS access scheme 14,832 Improve registration compliance through targeting unregistered landlords and landlords whose registration has expired to ensure they register Improved registration compliance PSH Ongoing Number of private landlords registered Complete A full review of the expired processes for NLC has been completed and new procedures have been implemented. 8,397 registered landlords. - Strengthen partnerships with Police Scotland and Fire and Rescue to identify criminal activity and to take multi agency action through the locality community planning structures Improved processes for ensuring private landlords are ‘fit and proper’ PSH Ongoing Attendance at local community groups Complete Review of panel has been completed. Further, longer- term work is ongoing in this area to strengthen and fully review fit and proper and audit processes to strengthen compliance. Full in depth review of current processes scheduled to commence in early 2023. - Work in partnership with Landlord Accreditation Scotland to deliver training for private landlords and letting agents in North Lanarkshire Training delivered PSH Ongoing Number trained Ongoing Landlord Accreditation Scotland training is being delivered and is ongoing. 143 landlords and agents trained since publication of LHS. - Review the current information provision for private landlords on the council website and develop enhanced and improved information which clearly outlines private landlords’ responsibilities and rights Information reviewed and improved PSH/ BDS 2023 - Ongoing Updates are carried out to existing published information with further mailshots available via landlord registration system where required. - Re-establish the bi-annual private landlord forum Private landlord forum held biannually PSH/ BDS 2022 Number of private landlord forums and number of people attending Ongoing Private landlord form re-established with first meeting held in September 2022. 33 people attended forum. - Establish a process to regularly communicate with landlords through the landlord registration team on legislative or other policy changes of relevance Process established PSH 2022 Number of communications Ongoing Process is in place to communicate with landlords via SMS and email using the registration service. - Develop and issue a bi-annual private landlord e-newsletter Newsletter issued BDS/ PSH 2023 Number of newsletters issued Ongoing First newsletter in development October 2022. - Strengthen our outreach and engagement with private landlords using online platforms Improved outreach and engagement PSH Ongoing Number of social media and other online communications issued Ongoing Newsletter published on website. 33 landlords attending forum. - Carry out regular surveys of private landlords to understand challenges and potential solutions to improve management and quality standards in the PRS Surveys carried out BDS Ongoing Number of online surveys and survey reponses Ongoing Survey carried out as part of the LHS development process which sought to understand the challenges and potential solutions to improve management and quality standards in the PRS. Further survey planned in partnership with the Private Sector Housing Team and as part of the agenda for the Private Landlord Forum. 499 responses to survey.
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38 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 7: We improve the quality and accessibility of the private rented sector Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 7.3 Develop and deliver new PRS access scheme - Improve our understanding and intelligence of the PRS to identify issues and target resources effectively e.g. identifying properties most in need of energy efficiency measures Improved intelligence on PRS BDS Ongoing Improved data on the PRS Ongoing Improved data on PRS expected as part of the new Rented Sector Strategy when published. In the interim further analysis of Home Analytics Data required, as well as collaborative efforts with the Private Sector Team to improve understanding. - Scope potential gains from ‘direct interventions’ in substandard PRS properties, such as purchase and improvement in certain circumstances Scoping exercise complete BDS 2023 Scoping report Ongoing Open Market Purchase Scheme recently expanded, which includes purchase from a private landlord in certain circumstances. - Develop an engagement strategy for improving energy efficiency regulations in the PRS which will include a communications and involvement strategy and enforcement approach Engagement strategy developed BDS/ PSH 2022 Engagement strategy Not yet started Not yet started. KEY ACTION 7.4 Improve access to the PRS - Work with private landlords to improve access to the PRS for people who are homeless and prevent PRS households from becoming homeless Improved outcomes for homeless households in the PRS BDS Ongoing Number of people homeless from PRS and number of homeless people rehoused in PRS Ongoing Range of actions progressed via RRTP. 214 homeless applicants from the private the rented sector. - Establish a private landlord working group to identify ways in which the PRS could better contribute to meeting housing needs in North Lanarkshire Private landlord working group established BDS/ H&SC 2023 Number of meetings Ongoing Reps invited to join group at Landlord Forum Event. Minimal response received so will need to be followed up. - Work with partner RSLs developing Private Lettings Services in North Lanarkshire to meet housing need better, exploring opportunities linked to RRTP RSL PSL service linked to RRTP BDS 2023 Number of homeless people rehoused in the private rented sector Ongoing Clyde Valley Housing Association have recently established a private lettings company. Discussions ongoing as the new private lettings company becomes further established. 16 homeless applicants have been rehoused in the private rented sector. - Review the rent deposit guarantee scheme to increase uptake Rent deposit scheme reviewed BDS 2023 Number of people accessing the rent deposit scheme Ongoing Review of scheme is currently underway KEY ACTION 7.5 Improve involvement of tenants in the PRS to improve our understanding of issues and help shape policy - Establish a PRS tenant panel as part of the tenant participation activities to identify issues, develop potential solutions and shape policy to improve the PRS Panel established BDS 2023 Number of meetings Ongoing Reps invited to join group at Landlord Forum Event. Minimal response received so will need to be followed up.
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39 Local Housing Strategy Annual Progress Report 2022 Strategic Housing Outcome 7: We improve the quality and accessibility of the private rented sector Action Baseline 2019/20 Milestone Target Lead Timescale Indicators Status Progress 2021/22 Indicator 2021/22 KEY ACTION 7.6 Improve advice and information to PRS tenants - Review and improve the information available for PRS tenants by working with the PRS tenant panel to identify gaps and scope for improvement Information reviewed and improved BDS 2024 PRS tenant information Ongoing Not yet started. - Develop a communications strategy which involves greater use of social media and online platforms to increase awareness of tenants rights, responsibilities and housing options Communications strategy developed BDS/ PSH 2024 Communication strategy Ongoing Not yet started. KEY ACTION 7.7 Support Build to Rent and Mid- Market Rent to deliver high-quality homes in the PRS - Work with employers to gather information on the housing needs of key workers Information gathered BDS Ongoing Information on housing need Ongoing Research on housing need planned with NHS Lanarkshire and larger employers within NL to established gaps and demand for tenures such as MMR, Shared Equity and LCHO. Research being scoped in partnership with the Growth Team. - Engage with the Build to Rent sector Engagement with the Build to Rent sector BDS/ NS Ongoing Number of Build to Rent homes delivered Ongoing Discussions with developers ongoing. - - Deliver Mid-Market Rent Homes with RSL partners Deliver Mid-Market Rent homes BDS/ NS Ongoing Number of Mid- Market Rent homes delivered Ongoing 25 MMR homes included in 2023/24-2027/28 SHIP. - KEY ACTION 7.8 Develop a longer- term strategic approach to improving the PRS - Develop and implement PRS strategy, following publication of the new national Rented Sector Strategy, to outline issues and solutions in a more detailed longer-term plan for North Lanarkshire PRS Strategy developed and implemented BDS/ PSH 2024 PRS Strategy Not yet started Not yet started - awaiting publication of the final Rented Sector Strategy.
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This document can be made available in a range of languages and formats, including large print, braille, audio, electronic and accessible formats. To make a request, please contact Corporate Communications at: corporatecommunications@northlan.gov.uk ’S urrainn dhuinn an sgrìobhaidh seo a chur ann an diofar chànanan agus chruthan, a’ gabhail a-steach clò mòr, braille, cruth claisneachd agus cruthan dealanach agus ruigsinneach. Gus iarrtas a dhèanamh, cuir fios gu Conaltradh Corporra aig: corporatecommunications@northlan.gov.uk Niniejszy dokument można otrzymać w wielu różnych językach i formatach, w tym również dużym drukiem, alfabetem Braille’a, w wersji dźwiękowej, elektronicznej i w innych dostępnych formatach. Prośby należy składać na ręce zespołu ds. komunikacji drogą elektroniczną na adres: corporatecommunications@northlan.gov.uk 此文件可以多种不同语言和格式提供，包括大字体、点字、音频、电子和易读格式。 如想提出请求，请联系企业传讯部：corporatecommunications@northlan.gov.uk ۔ ہے سکتا جا ایکیا ہمار فر � یمیں ںتورصو ئیسار بل�قا روا فر�ار ٹ یلیکٹرا ،وی�ڈآ ، ی�ربل� ،فوحر ےرٹبل� لبشمو ںتورصو روا ںنوابل�ز مختلف کو رفری�وستاد سا corporatecommunications@northlan.gov.uk : ی ئیں �مار فر � بطہار پر سا سے رفر�فر�ش�ی�کی�فر�و یکمیو ٹ ی�رپورکا یلیے کے تستاخورد مکر ہاربل� CC_2022_00321 Produced by NORTH LANARKSHIRE COUNCIL Enterprise and Communities Housing Strategy Team Business Development and Support Civic Centre Windmillhill Street Motherwell ML1 1AB e. localhousingstrategy@northlan.gov.uk NORTHLANARKSHIRE.GOV.UK