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Remit from Education, Children and Families Committee - Annual Bad Debt Write-Off Exercise

North Lanarkshire Council · 13 September 2023
Back to Finance and Resources Committee — 13 September 2023 and its agenda

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North Lanarkshire Council
Report
Education, Children and Families Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref: GMcL / TO’H Date 12/09/23 
Annual Bad Debt Write-Off Exercise 
From: Gerard McLaughlin 
E-mail: McLaughlinG@northlan.gov.uk Telephone: 01698 812269 
1. Background 
1.1. Under delegated responsibilities, North Lanarkshire Council’s approved Financial
Regulations require Chief Officers and the Chief Officer for Finance to approve the
write-off of outstanding accounts of less than £500. In addition, the aligned parent
Committee is required to approve the write-off of outstanding accounts due to the
Council which are greater than £500. 
Executive Summary 
This report provides a summary of outstanding debtor accounts relating to previous
financial years which are deemed either to be uncollectible following all attempts at
recovery or, are not economically viable to continue pursuing.  In accordance with Council’s
Financial Regulations, a provision for expected credit losses has previously been
established for the outstanding accounts.  The total recommended for write-off for 2023/24
is £26,167.28. 
Recommendations
It is recommended that the Education, Children and Families Committee: 
1) Acknowledge the decision of the Chief Officer (Education North) and Chief Officer
for Finance, under delegated responsibilities, to write-off a total of £5,567.07 for
outstanding debtors accounts under £500.
2) Approve the write-off of £20,600.21 for outstanding debtors accounts over £500.
3) Remit the content of this report to the Finance and Resources Committee. 
The Plan for North Lanarkshire
Priority Improve North Lanarkshire's resource base
Ambition statement (25) Ensure intelligent use of data and information to support fully
evidence based decision making and future planning

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2. Report 
2.1. Chargeable Activities and Recovery Actions 
2.1.1. The Education, Children and Families Service provide a range of chargeable activities
such as, but not limited to, membership and venue admission charges within the Active
& Creative Communities estate; cross boundary and / or inter-authority charges for
service provision within educational sectors; and educational leadership and training
courses. 
2.1.2. For context, during the 2022/23 financial year, the Education, Children and Families
Service raised 733 invoices which had an aggregate total value of £2.993m.  In
conjunction with the Corporate Debt Recovery Team, every effort has been made by
the Service to fully recover outstanding accounts including reminder correspondence,
use of collection agents, and legal action.  The value of the accounts identified for write-
off in this report represent a small proportion (less than 1%) of the total value of invoices
raised each year by the Service. 
2.1.3. Despite these proactive actions, there are several accounts that have been deemed
uncollectible and/or are considered not economically viable to engage in further
collection initiatives.  The annual process of assessing the likelihood of the non-
recovery of debt conforms to accepted accounting best practice and is a realistic
assessment of expected levels of future payment. 
2.2. Analysis of Write-Off 
2.2.1. A critical and in-depth analysis of the outstanding balances was conducted resulting in
a write-off total of £26,167.28 represented by £5,567.07 (accounts < £500) and
£20,600.21 (accounts > £500) respectively. 
2.2.2. There are several reasons why the outstanding balances have been identified for the
purposes of the annual write-off process.  These are aggregated as follows: 
1) Deceased
The debtor is deceased and there have been insufficient funds within the estate to
meet the outstanding sum due. 
2) Recovery Exhausted
All available avenues have been pursued and there is no prospect of recovery of
funds. 
3) Uneconomic to Pursue
There are insufficient funds and/or no realisable assets that are available to meet
the debt and it is uneconomic to continue to seek the outstanding sum due. 
2.2.3. For additional information, the tables below provide an analysis of the proposed write-
off by value (Table 1) and cause (Table 2) in line with the categories described
previously.

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Table 1
VALUE £ No of Accounts
< £500 5,567.07 23
> £500 20,600.21 6
TOTAL 26,167.28 29 
Table 2
CAUSE £ No of Accounts
Deceased 0 0
Recovery Exhausted 20,668.65 25
Uneconomic to Pursue 5,498.63 4
TOTAL 26,167.28 29 
2.2.4. There are no new financial implications linked to this report in relation to the current
financial year. The write off costs will be supported via the relevant financial provision
outlined in the Council’s Annual Accounts. 
3. Measures of success 
3.1. The Corporate Debt Recovery Team and the Service will continue to monitor and
review the volume and value of outstanding debts and seek recovery of all sums owed
to the Council. 
4. Supporting documentation 
4.1. Not Applicable. 
Gerard McLaughlin 
Chief Officer (Education North) 
5. Impacts 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s
website? https://www.northlanarkshire.gov.uk/your-community/equalities/equality-
and-fairer-scotland-duty-impact-assessments 
Yes ☐ No ☐
5.2 Financial impact

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Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts been discussed and agreed with
Finance? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
As stated within the main body of the report. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts been discussed and agreed with People
Resources? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒ 
If Yes, have all relevant legal impacts been discussed and agreed with Legal and
Democratic? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?   
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the
data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐
5.6 Technology / Digital impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management,
or connectivity / broadband / Wi-Fi? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for significant technology change, has
an assessment been carried out (or is scheduled to be carried out) by the
Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact?

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5.8 Communications impact 
Does the report contain any information that has an impact on the council’s
communications activities? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact 
Is there a risk impact? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or
Service or Project Risk Registers), and how they are managed? 
The approach outlined in this report supports the Council’s actions in managing
financial sustainability and financial management risks.  Financial pressures and
risks are reviewed on a regular basis by the Service Management Team (SMT),
Business Management Team (BMT), Corporate Management Team (CMT) and
Committee. 
5.10 Armed Forces Covenant Duty 
Does the report require to take due regard of the Armed Forces Covenant Duty (i.e.
does it relate to healthcare, housing, or education services for in-Service or ex-
Service personnel, or their families, or widow(er)s)? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the provision which has been made to
ensure there has been appropriate consideration of the particular needs of the
Armed Forces community to make sure that they do not face disadvantage
compared to other citizens in the provision of public services. 
5.11 Children’s rights and wellbeing impact 
Does the report contain any information regarding any council activity, service
delivery, policy, or plan that has an impact on children and young people up to the
age of 18, or on a specific group of these? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact and the provision that has
been made to ensure there has been appropriate consideration of the relevant
Articles from the United Nations Convention on the Rights of the Child (UNCRC). 
If Yes, has a Children’s Rights and Wellbeing Impact Assessment (CRWIA) been
carried out? 
Yes ☐ No ☐