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Contract Award for Progress Licence and Software Maintenance

North Lanarkshire Council · 24 May 2023
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North Lanarkshire Council
Report
Finance and Resources Committee 
Does this report require to be approved? ☐ Yes   ☒ No 
Ref:  NLC-NTP-22-179 Date: 24 May 2023 
Contract Award for Progress Licence and Software Maintenance 
From  Chief Officer (Business & Digital) 
E-mail hassellk@northlan.gov.uk Telephone: 07903 096121 
Executive Summary 
Finance & Resources Committee is asked to acknowledge the award of a contract for Progress
Licence and Software Maintenance (the ‘Contract’) to Progress Software Ltd. 
The Contract is for an initial period of 24 months and commenced on 1 April 2023. 
The value of the Contract shall not exceed One hundred and eighty-four thousand Pounds Sterling
(£184,000) exclusive of VAT. 
Recommendations
It is recommended that Finance & Resources Committee acknowledges the award of the Contract
to Progress Software Ltd at the maximum value of One Hundred and Eighty-Four Thousand Pounds. 
The contract award for Progress License and Software Maintenance was made using the Negotiated
Tendering Procedure (NTP) outlined with section 9 of the GCSO, with advice sought from the Chief
Officers of Asset & Procurement and Legal and Democratic, for the proposed use of the Negotiated
Tendering Procedure to make the contract award to Progress Software. 
The contract is for a period of Twenty-Four months, and the value of the Contract shall not exceed
One Hundred and Eighty-Four Thousand pounds sterling (£184,000) exclusive of VAT.     
The Plan for North Lanarkshire 
Priority All priorities 
Ambition Statement All ambition statements

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1. Background 
1.1 The requirements within the Contract are currently under contract with Progress Software
Ltd. This contract is due to expire on 1 April 2023 with the Contract detailed within this report
superseding it. 
1.2  This contract is for the Annual licence Maintenance and support for NLC Progress         
applications deployed on Unix servers. There are currently 6 Progress applications residing
on the council’s Unix Solaris estate – all developed in-house over the last 20 years - namely:
 Building Cleaning Management System (BCMS) - provides work order and recharge
facilities, for the maintenance of council facilities.
 Municipal Bank – manages the council’s bank (recently the bank service has stopped
but the management of the legacy account information remains for a 6-year period).
 Home Insurance – manages council house insurance for tenants.
 Housing Services Management System (HSMS) – manages multiple Housing Service-
related functions including Tenancy Management, Rent Accounting, Common Housing
Register and Allocations, Homelessness, Arrears and Court Processing, Housing
Support, Repairs and Maintenance, Gas Servicing, Property and Estate Management,
Anti-Social Behaviour.
 Application Control System (ACS) – manages the batch processing for all Progress
applications and databases.
 GIFT – file transfer management system for BACS, ledger, files etc. 
1.3 All these applications, and the associated Unix platform on which they are currently hosted,
are subject to review of potential replacement and/or decommissioning over the next 3 years. 
1.4     The licences cover the application development tools, database and application server per
user and CPU connections to the databases, and client access software components and
are required to develop in-house application software by NLC staff rather than external
vendors of software applications. 
1.5 Progress Software is the sole supplier of their own technology platform software components
that organisations choose to develop IT applications internally and licences are not available
through resellers. 
1.6      Initially it was intended to direct award this contract through the SVAR framework. However,
this has been unsuccessful as the supplier Progress Software are unwilling to conform to the
framework Terms and conditions. Further searches and confirmation from the supplier have
confirmed that NLC cannot access this supplier on any framework, therefore the only option
available for award is this NTP. 
2. Report 
2.1 A user intelligence group (the ‘UIG’) of technical and procurement representatives was
formed to review technical specifications, discuss trading processes, market conditions and
trends, ways to maximise community benefits and sustainability and to agree the
procurement strategy that would deliver maximum benefit for the Council via the Contract. 
2.2 The initial estimated value of the Contract dictated that the procurement procedure be
undertaken in accordance with the Councils General Contract Standing Orders. 
2.3 The procurement procedure was undertaken as a “Negotiated Tender Procedure” (NTP) in
accordance with Regulation 9 of the Councils General Contract Standing Orders. Following
advice from the Chief Officer (Asset and Procurement) and the Chief Officer (Legal and

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Democratic), the Chief Officer (Business and Digital) approved the progression of the NTP
on 03 April 2023. 
2.4 The Contract award recommendation is made on the basis of the justification detailed and
appraised within the associated “NTP Strategy” document and following an assessment of
the tender received by Progress Software Ltd to ensure it was complete and compliant with
the Councils requirements. 
2.5 Further details of the procurement procedure are provided in Appendix 1 and the SME status
and location of the tenderer is located within Appendix 2. 
2.6 The value of the Contract is One Hundred and Eighty-Four Thousand pounds sterling
(£184,000) exclusive of VAT including any option to extend the Contract. 
2.7 The costs associated with contract delivery will be contained within the Revenue budget for
Business & Digital. 
Price Savings / Increases 
2.8 The pre-tender whole life estimate for the Contract was £184,000. 
The cost has remained the same as previous years, with no excessive increases. 
Price Stability 
2.9 The pricing is fixed for the duration of the contract. 
Community Benefits 
2.10 The procurement did not include a community benefit requirement. 
Fair Work First  
2.11 Within their tender submission, Progress Software Ltd. advised that they will commit to the
Scottish Governments “Fair Work First” initiative: 
Contract Management 
2.12 Officers from Business & Digital will be responsible for managing the Contract which will be
undertaken in accordance with the Councils agreed approach to contract and supplier
management. 
3. Measures of success 
The Contract will deliver the following outcomes; 
3.1 Continued maintenance and support of the council’s Progress application systems hosted on
Unix estate by Progress Software Ltd who licence the database and application services.

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4. Supporting documents 
Appendix 1 Summary of Procurement Process
Appendix 2 SME Status and Location of All Tenderers 
Katrina Hassell 
Chief Officer (Business & Digital)

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Appendix 1 – Summary of Procurement Process 
Response
CPT Contract Reference Allocated: NLC-NTP-22-179
Tender Platform Utilised: Other
Procurement Procedure Utilised: Negotiated Tender Procedure (NTP)
Governing Legislation / Regulations: Councils General Contract Standing Orders
Date Contract Strategy / NTP Approved: 03 April 2023
Date Tender Documents Released: 03 April 2023
SME % of Expressions of Interest: 0
NLC Based % of Expressions of Interest: 0
Tender Return Deadline: 04 April 2023
Number of Tenders Received: 1
Tenders Received from SME’s: 0
Tenders Received from NLC Based Tenderers:  0
Number of Recommended Tenderers: 1
Assessment Team: John McBride, Heather Mooty 
Anticipated Contract Start Date: 01 April 2023
Total Contract Period (Months): 24 months
Maximum Total Contract Value: £184,000

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Appendix 2 – SME Status and location of all Tenderers 
Name of Tenderer
Size of Tendering
Organisation
(Micro, Small,
Medium, or
Large)
Location
(Local Authority /
Council
Area)
Progress Software  Large  USA