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Contract Award for BEMS (Building Energy Management System) Servicing & Maintenance 2023-2026

North Lanarkshire Council · 30 November 2022
Back to Finance and Resources Committee — 30 November 2022 and its agenda

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North Lanarkshire Council
Report
Finance and Resources Committee 
Does this report require to be approved? ☒ Yes ☐ No
Ref: NLC-CPT-22-053 Date: 30 November 2022 
Contract Award for BEMS (Building Energy Management System)
Servicing & Maintenance 2023-2026 
From  James McKinstry, Head of Asset and Procurement Solutions 
E-mail mckinstryj@northlan.gov.uk Telephone Chris Sullivan (Strategic Asset
Manager, 07939 280579 
Executive Summary 
Committee is asked to approve the award of a contract for BEMS (Building Energy Management
System) Servicing & Maintenance 2023-2026 (the ‘Contract’) to Chartwell Limited. 
The Contract is for an initial period of 24 months anticipated to commence on 23 January 2023. The
Council reserves the right to extend the Contract for additional periods up to a maximum of a further
12 months. 
The value of the Contract shall not exceed Eight Hundred and Twenty-Five Thousand Pounds
Sterling (£825,000) exclusive of VAT, including any extension periods. 
Recommendations 
It is recommended that Committee approves the award of the Contract to Chartwell Limited at the
maximum value of Eight Hundred and Twenty-Five Thousand Pounds Sterling (£825,000) exclusive
of VAT. 
This recommendation follows the completion of a procurement procedure, where the tender
recommended for award has been evaluated as providing the most economically advantageous
tender in terms of cost and quality for the Council. 
The Plan for North Lanarkshire 
Priority Improve North Lanarkshire's resource base 
Ambition Statement (21) Continue to identify and access opportunities to leverage additional
resources to support our ambitions

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1. Background 
1.1 The requirements within the Contract were previously under contract with Trend Control
Systems Limited. This contract was terminated early by Trend Control Systems Limited on
21 September 2022; under the terms of the contract 3 months’ notice was provided of this
decision. The contractor is closing all their UK engineering offices by 31 December 2022 and
will no longer be providing maintenance services. 
1.2 The Contract detailed within this report is due to supersede it. Short-term alternative
arrangements have been put in place to cover the period from when the previous contract
ended, and for when the new Contract is due to commence. 
1.3  The Council has a requirement to service and maintain its existing suite of Building Energy
Management Systems (BEMS). BEMS is a computer-based system (linked to various pieces
of hardware throughout a building) that controls and monitors mechanical and electrical
equipment such as heating, ventilation, lighting, and power systems. 
1.4 The work within the Contract includes the provision of servicing & maintenance support to
cover the Council’s BEMS network, including Active & Creative Communities properties, to
include the existing 156 systems that are currently in operation throughout various sites within
the Council’s corporate portfolio, including schools, office accommodation, and community &
leisure centres. 
1.5 The requirement will also cover a proposal for six (6) systems that the Council intends to
procure over the coming years, along with any other new installs within the Contract period
as well as a phased programme of upgrading a number of the Councils older / outdated
systems to more advanced current technology. Upgrades and maintenance of existing front-
end software will be also required, including any future front-end software installations. 
1.6 The Contract will also include scheduled on-site maintenance visits and 24/7 off-site
response and support. 
2. Report 
2.1 A user intelligence group (the ‘UIG’) of technical and procurement representatives from the
Asset & Procurement Service was formed to review technical specifications, discuss trading
processes, market conditions and trends, ways to maximise community benefits and
sustainability and to agree the procurement strategy that would deliver maximum benefit for
the Council via the Contract. 
2.2 The initial estimated value of the Contract dictated that the procurement procedure be
undertaken in accordance with the Public Contracts (Scotland) Regulations 2015. An advert
for the contract opportunity was published on the Public Contracts Scotland and the UK Find
a Tender (FTS) website. 
2.3 The procurement procedure was undertaken as an “Open Procedure” Based on the
evaluation criteria and scoring methodology set out in the invitation to tender package within
the procurement procedure, an evaluation of tender responses was completed by members
identified by the UIG. Selection stage responses were assessed first and compliant tenderers
that satisfied / declared that they met the published minimum selection stage criteria
progressed to the award stage evaluation. Following identification of the recommended

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tenderer(s), their selection stage responses were assessed in more detail to ensure they
satisfied the minimum selection stage criteria applied 
2.4 The Contract award recommendation is made on the basis of the tenderer who submitted the
most economically advantageous tender. 
2.5 The tender submitted by Chartwell Limited has been evaluated as representing the most
economically advantageous tender for this Contract. 
2.6 Appendix 1 confirms the scoring achieved by each tenderer, further details of the
procurement procedure is provided in Appendix 2 and the SME status and location of all
tenderers is located within Appendix 3. 
2.7 The value of the Contract is Eight Hundred and Twenty Five Thousand Pounds Sterling
(£825,000) exclusive of VAT including any option to extend the Contract. 
2.8 The costs associated with contract delivery will be contained within the revenue and capital
budgets for Asset and Procurement Solutions. 
Price Savings / Increases 
2.9 When compared against historic contracts, there is a 2% increase on the rates provided for
cyclical inspection, servicing, maintenance and reporting on an annual basis to all plant,
equipment and components relating to the BEMS at various sites. 
Price Stability 
2.10 The rates provided are fixed for the duration of the Contract. 
Community Benefits 
2.11.1 The Council is committed to maximising the delivery of community benefits. The procurement
included a community benefit requirement, this approach is designed to deliver local
community benefits where possible. 
2.11.2 Within their tender, Chartwell Limited committed to deliver the following community benefits
within the Contract:  
Community Benefit Type Quantity
Committed
Educational Visits 4
Business Event / Briefing to promote supply chain opportunities 1 
Fair Work First  
2.12 Within their tender submission, Chartwell Limited advised that they will commit to the
following areas of the Scottish Governments “Fair Work First” initiative:

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• No inappropriate use of zero hour contracts;
• Payment of the real Living Wage; and
• Investment in workforce development. 
Contract Strategy 
2.13 Officers from Asset and Procurement Solutions will be responsible for managing the Contract
which will be undertaken in accordance with the Councils agreed approach to contract and
supplier management. 
3. Measures of success 
The Contract will deliver the following outcomes; 
3.1 the appointment of a service provider who has the experience and capability to deliver an
innovative, high quality and responsive service; 
3.2 the contract award procedure is compliant with the procurement legislation and internal
procedures; 
3.3 that best value is both demonstrable and achieved; 
3.4 that the Contract secures a range of community benefits; 
3.5 that the Contract supports payment of the living wage to staff employed in the delivery of the
Contract; 
3.6 that the Contract performance is proactively managed against a number of Key Performance
Indicators; and 
3.7 a collaborative approach to the procurement of the requirement, minimising the burden on
internal resource and leveraging the economies of scale. 
4. Supporting documents 
Appendix 1 Summary of Tender Evaluation Process
Appendix 2 Summary of Procurement Process
Appendix 3 SME Status and Location of All Tenderers 
James McKinstry 
Head of Asset & Procurement Solutions

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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty 
Does the report contain information that has an impact as a result of the Public Sector
Equality Duty and/or Fairer Scotland Duty? 
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-scotland-
duty-impact-assessments 
Yes ☐ No ☐ 
5.2 Financial Impact 
Does the report contain any financial impacts? 
Yes ☒ No ☐ 
If Yes, have all relevant financial impacts have been discussed and agreed with Financial
Solutions? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact?
The maximum value of the Contract is £825,000.00 exclusive of VAT including any option to
extend the Contract. The Council does not warrant or guarantee the amount of the total value
of the Contract, this amount is indicative only.
The costs associated with contract delivery will be contained within the revenue and capital
budgets for Asset and Procurement Solutions.
5.3 HR Policy Impact 
Does the report contain any HR policy or procedure impacts? 
Yes ☐ No ☒ 
If Yes, have all relevant HR impacts have been discussed and agreed with People and
Organisational Development? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact? 
5.4 Legal Impact 
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)? 
Yes ☐ No ☒

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If Yes, have all relevant legal impacts have been discussed and agreed with Legal and
Democratic Solutions? 
Yes ☐ No ☐ 
If Yes, please provide a brief summary of the impact?
5.5 Data Protection Impact 
Does the report / project / practice contain or involve the processing of personal data? 
Yes ☐ No ☒ 
If Yes, is the processing of this personal data likely to result in a high risk to the data subject? 
Yes ☐ No ☐ 
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-mailed to
dataprotection@northlan.gov.uk 
Yes ☐ No ☐ 
5.6 Technology / Digital Impact 
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?  
Yes ☐ No ☒ 
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been carried
out (or scheduled) by the Enterprise Architecture Governance Group (EAGG)? 
Yes ☐ No ☐ 
5.7 Environmental / Carbon Impact 
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters? 
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the impact? 
This contract will ensure the installed heating control systems operate correctly and assist in
reducing energy costs and consumption in operational buildings. 
5.8 Communications Impact  
Does the report contain any information that has an impact on the council’s communications
activities? 
Yes ☐ No ☒

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If Yes, please provide a brief summary of the impact? 
5.9 Risk Impact 
Is there a risk impact?  
Yes ☒ No ☐ 
If Yes, please provide a brief summary of the key risks and potential impacts, highlighting
where the risk(s) are assessed and recorded (e.g. Corporate or Service or Project Risk
Registers), and how they are managed? 
A contract specific risk register is contained within the Contract Strategy and will be
managed by the service throughout the lifecycle of the Contract.

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Appendix 1 – Summary of Tender Evaluation Process 
Final
Rank Tenderer Name
Total
Tender
Score (%)
Recommended
for Contract
Award (Y / N)
1 Chartwell Limited 86.71% Y
2 ABEC Limited 84.80% N
3 Laplace Building Solutions (South) 84.48% N
4 E.ON Control Solutions Limited 83.14% N
5 Enterprise Controls Systems 82.66% N
6 Kendra Energy Solutions Limited 80.58% N

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Appendix 2 – Summary of Procurement Process 
Response
Procurement Procedure Utilised: Open Procedure
Governing Legislation / Regulations: Public Contracts (Scotland) Regulations
2015
Date Contract Strategy Approved: 05 August 2022
Date Contract Notice Published: 05 August 2022
Total Expressions of Interest Received: 18
SME % of Expressions of Interest: 43.8%
NLC Based % of Expressions of Interest: 0%
Tender Return Deadline: 09 September 2022
Number of Tenders Received: 6
Tenders Received from SME’s: 6
Tenders Received from NLC Based Tenderers:  0
Number of Non−compliant Tenders: 0
Number of Compliant Tenders: 6
Number of Recommended Tenderers: 1
Basis of Contract Award: Quality: 60% Price: 40%
Evaluation Team: Staff from Enterprise and Communities
Anticipated Contract Start Date: 23 January 2023
Total Contract Period (Months): 36
Maximum Total Contract Value: £825,000

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Appendix 3 – SME Status and location of all Tenderers 
Name of Tenderer
Size of Tendering
Organisation
(Micro, Small,
Medium or Large)
Location
(Local Authority /
Council Area)
ABEC Limited SME Gloucestershire
Chartwell Limited SME Kent
E.ON Control Solutions Limited SME Glasgow
Enterprise Controls Systems SME Glasgow
Kendra Energy Solutions Limited SME Glasgow
Laplace Building Solutions (South) SME Berkshire