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General Debtors Write-Off 2022-23

North Lanarkshire Council · 14 September 2022
Back to Finance and Resources Committee — 14 September 2022 and its agenda

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North Lanarkshire Council
Report
Finance and Resources Committee 
Does this report require to be approved? ☒ Yes   ☐ No
Ref  EK/NL Date 14/09/22 
General Debtors Write-Off 2022/23 
From  Elaine Kemp, Head of Financial Solutions  
E-mail kempe@northlan.gov.uk Telephone 07939 280 601 
1. Background 
1.1 The Council issues invoices annually with an approximate value of £115m. Of this
approximately £5m relates to Financial Solutions, which mainly consists of: - 
• Strategy & Corporate Resources; 
• Home Insurance; and 
• Housing Benefits Overpayments 
1.2 There continues to be an appraisal of the outstanding balances to assess those which
are deemed uncollectible.  This annual process conforms to Best Practice and is
underpinned by a systematic approach to recovery and a realistic assessment of the
expected collection of outstanding balances. 
Executive Summary
The purpose of this report is to present to Committee a summary of outstanding debtor
accounts which are deemed uncollectable following all attempts at recovery or are not
economically viable to pursue. In accordance with financial guidelines a bad debt provision
has previously been established for the outstanding accounts highlighted in the report.
Recommendations
It is recommended that Committee: 
(1) Note the decision of the Head of Financial Solutions, under delegated responsibilities,
to write-off £9,490.11 for debts under £500. 
(2) Approve the write-off of £83,001.57, which includes debts greater than £500.  
The Plan for North Lanarkshire
Priority  Improve North Lanarkshire's resource base
Ambition statement (21) Continue to identify and access opportunities to leverage
additional resources to support our ambitions

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2. Report 
2.1 An analysis of the outstanding balances has been conducted and £92,491.68 has been
identified as uncollectible. The write-off can be analysed and compared to the prior year
as shown in the table below: 
2021/22  2020/21 
Benefit Overpayment £92,491.68 £294,803.93
Other Services £0.00 £0.00
Total  £92,491.68 £294,803.93 
2.2 The reduction in the debt proposed for write-off for 2021/22 compared to prior years is
reflective of reduced debt recovery activity during the height of the Council’s Covid
response. This had a particular impact on the work done on benefit overpayments as the
Council focussed on supporting business grants, creditors payments to businesses and
administering individual supports such as the Self Isolation Support Grant. It is
anticipated that the value proposed for write-off will increase in future years as recovery
action has returned to normal levels. 
2.3 In accordance with the Council’s approved Financial Regulations, the Head of Financial
Solutions has exercised powers to write-off those balances which are under £500, which
represents £9,490.11 of the sum identified in paragraph 2.1. 
2.4 An analysis of the total write-off proposed is included in Appendix 1.   There are a number
of reasons why the outstanding balances are being written off and these are summarised
below: 
• Deceased.  The debtor is deceased and there have been insufficient funds within the
estate to meet the sum due.
• Liquidation/Sequestration. The debtor/business has been liquidated/sequestrated
etc., and there is no prospect of recovery of funds.
• No Trace/Gone Away. The debtor has been unable to be located and there is no
prospect of recovery of funds.
• Small Balances/Uneconomical to pursue.   There are insufficient funds or no
realisable assets that are available to meet the debt and it is uneconomical to
continue to seek recovery of the sum due.
• Recovery Exhausted.  There are insufficient funds or no realisable assets that are
available to meet the debt and all appropriate recovery opportunities have been
exhausted. 
2.5 Whilst approval is sought to write-off the sums within our financial systems the Council
will continue to monitor the situation and if circumstances change then recovery of the
sums due will be reassessed.   
3. Measures of success 
3.1 Debt recovery will remain a priority for the service however where necessary adequate
provisions will be made for uncollectable debt to ensure there is no budgetary impact.

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4. Supporting documentation 
Appendix 1  Debt Write Off Summary 
Elaine Kemp
Head of Financial Solutions

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5. Impacts ( http://connect/report-template-guidance ) 
5.1 Public Sector Equality Duty and Fairer Scotland Duty
Does the report contain information that has an impact as a result of the Public
Sector Equality Duty and/or Fairer Scotland Duty?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
If Yes, has an assessment been carried out and published on the council’s website?
https://www.northlanarkshire.gov.uk/your-community/equalities/equality-and-fairer-
scotland-duty-impact-assessments
Yes ☐ No ☐
5.2 Financial impact
Does the report contain any financial impacts?
Yes ☒ No ☐
If Yes, have all relevant financial impacts have been discussed and agreed with
Financial Solutions?
All have been agreed
Yes ☒ No ☐
If Yes, please provide a brief summary of the impact?
There are no additional financial implications for the current year because a
corresponding bad debt provision has been included in previous year’s accounts. 
5.3 HR policy impact 
Does the report contain any HR policy or procedure impacts?
Yes ☐ No ☒
If Yes, have all relevant HR impacts have been discussed and agreed with People
and Organisational Development?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.4 Legal impact
Does the report contain any legal impacts (such as general legal matters, statutory
considerations (including employment law considerations), or new legislation)?
Yes ☐ No ☒
If Yes, have all relevant legal impacts have been discussed and agreed with Legal
and Democratic Solutions?
Yes ☐ No ☐
If Yes, please provide a brief summary of the impact? 
5.5 Data protection impact 
Does the report / project / practice contain or involve the processing of personal
data?  
Yes ☐ No ☒
If Yes, is the processing of this personal data likely to result in a high risk to the data
subject?
Yes ☐ No ☐
If Yes, has a Data Protection Impact Assessment (DPIA) been carried out and e-
mailed to dataprotection@northlan.gov.uk 
Yes ☐ No ☐

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5.6
Technology / Digital impact
Does the report contain information that has an impact on either technology, digital
transformation, service redesign / business change processes, data management, or
connectivity / broadband / Wi-Fi?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
Where the impact identifies a requirement for technology, has an assessment been
carried out (or scheduled) by the Enterprise Architecture Governance Group
(EAGG)? 
Yes ☐ No ☐
5.7 Environmental / Carbon impact
Does the report / project / practice contain information that has an impact on any
environmental or carbon matters?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
5.8 Communications impact
Does the report contain any information that has an impact on the council’s
communications activities?
Yes ☐ No ☒
If Yes, please provide a brief summary of the impact? 
5.9 Risk impact
Is there a risk impact?
Yes ☐ No ☒
If Yes, please provide a brief summary of the key risks and potential impacts,
highlighting where the risk(s) are assessed and recorded (e.g. Corporate or Service
or Project Risk Registers), and how they are managed?

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Appendix 1 
Debt Write Off Summary 
Cause Analysis £
Deceased 614.61
Liquidation/Sequestration etc. 81,940.24
Gone Away/No Trace 1,976.49
Small Balance/Uneconomic to pursue 229.99
Recovery Exhausted 7,730.35
Total 92,491.68 
Value Analysis £ 
< £500 9,490.11
>£500  83,001.57
Total  92,491.68